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提供全年无休的热线客服服务，随时解答客户问题，确保客户在使用过程中得到及时帮助，<b>30分钟响应</b>，故障类<b>1小时内解决</b>，常规类<b>24小时解决</b>。 </div> </div> </div> <div class="box-aftersales-li aftersales2"> <div class="aftersales-box"> <div class="aftersales-title">客户满意度调查</div> <div class="aftersales-desc"> 定期每月不定时进行客户满意度调查收集客户反馈，不断优化售后服务质量。 </div> </div> </div> <div class="box-aftersales-li aftersales3"> <div class="aftersales-box"> <div class="aftersales-title">多渠道沟通</div> <div class="aftersales-desc"> 支持400电话、企微在线即时沟通、本地化线下等多种沟通方式，满足客户不同需求，让沟通更加便捷高效。 </div> </div> </div> <div class="box-aftersales-li aftersales4"> <div class="aftersales-box"> <div class="aftersales-title">免费售后修改服务</div> <div class="aftersales-desc"> 全年提供客户<b>24次(2次/月)</b>免费修改服务，帮助企业及时修改网站内容，提高网站应急修改响应效率，<b>1小时响应、24小时解决</b>。 </div> </div> </div> </div> </div> <div class="content-box-line box-line2"> <div class="head-title"> <div class="title1">产品技术支持服务</div> </div> <div class="box-skill"> <div class="box-skill-left"> <div class="box-skill-li"> <div class="skill-li-title">专业团队保障</div> <div class="skill-li-desc">拥有经验丰富的本地与400远程在线技术团队，为客户及时提供专业的技术支持,确保客户在使用过程中遇到的问题得到快速解决</div> </div> </div> <img class="box-skill-img" src="//s.300.cn/static/v1/images/fuwu/pc/skill.png" /> <div class="box-skill-right"> <div class="box-skill-li" style="margin-bottom: 70px; position: relative; left: -42px"> <div class="skill-li-title">技术培训与指导</div> <div class="skill-li-desc"> 我们为客户提供定期<b>(每月1次)</b>的产品使用与运营技巧的技术培训和指导，帮助客户更好地使用我们的产品,提高使用体验。<br /> ① 数字门户产品使用培训：各版本(2月起)<br /> ② 搜索引擎SEO优化技巧(2月起)<br /> ③ B2B社媒营销布局与技巧(2月起)的产品使用与运营技巧的技术培训和指导，帮助客户更好地使用我们的产品,提高使用体验。 </div> </div> <div class="box-skill-li"> <div class="skill-li-title">软件更新与维护</div> <div class="skill-li-desc"> 产品持续发布软件更新和平台系统漏洞扫描与修复等系统安全维护，不断提升产品性能和安全性,确保客户数据稳定安全，产品持续依据市场发展需求提供新应用能力，保障客户能持续享受到免费新增应用，为企业数字化运营提供持续动力 <br /> (每年至少更新5款以上免费应用) </div> </div> </div> </div> </div> <div class="content-box-line"> <div class="head-title"> <div class="title1">故障处理与应急响应</div> </div> <div class="box-fault"> <div class="box-fault-li"> <img class="fault-li-img" src="//s.300.cn/static/v1/images/fuwu/pc/fault1.png" /> <div class="fault-li-title">故障快速响应</div> <div class="fault-li-desc"> <b>1小时内</b>保障客户故障恢复正常，百倍故障时长赔偿 </div> </div> <div class="box-fault-li"> <img class="fault-li-img" src="//s.300.cn/static/v1/images/fuwu/pc/fault2.png" /> <div class="fault-li-title">数据安全保障</div> <div class="fault-li-desc"> 采取严格的数据加密和备份措施<br /> 确保客户数据安全可靠<br /> 防止数据丢失和泄露 </div> </div> <div class="box-fault-li"> <img class="fault-li-img" src="//s.300.cn/static/v1/images/fuwu/pc/fault3.png" /> <div class="fault-li-title">安全应急响应</div> <div class="fault-li-desc"> 企业应急响应专线<b>4006605555-9</b><br /> <b>7X24</b>小时响应企业安全需求<br /> 及时解决客户安全事件与问题 </div> </div> <div class="box-fault-li"> <img class="fault-li-img" src="//s.300.cn/static/v1/images/fuwu/pc/fault4.png" /> <div class="fault-li-title">定期演练与预案制定</div> <div class="fault-li-desc"> 定期进行故障处理演练和预案制定<br /> 提高应对突发状况的能力和效率 </div> </div> </div> </div> <div class="content-box-line box-line2"> <div class="head-title"> <div class="title1">数字门户服务版本</div> </div> <div class="box-version"> <a href="https://www.300.cn/zwz/generalweb.html" target="_blank" class="box-version-li"> <img src="//s.300.cn/static/v1/images/fuwu/pc/1.png" />数字门户·通用版 </a> <a href="https://www.300.cn/zwz/marketingsite.html" target="_blank" class="box-version-li"> <img src="//s.300.cn/static/v1/images/fuwu/pc/2.png" />数字门户·内贸营销版 </a> <a href="https://www.300.cn/zwz/exportweb.html" target="_blank" class="box-version-li"> <img src="//s.300.cn/static/v1/images/fuwu/pc/3.png" />数字门户·全球营销版 </a> <a href="https://www.300.cn/zwz/hospitalweb.html" target="_blank" class="box-version-li"> <img src="//s.300.cn/static/v1/images/fuwu/pc/4.png" />数字门户·医院专业版 </a> <a href="https://www.300.cn/zwz/schoolweb.html" target="_blank" class="box-version-li"> <img src="//s.300.cn/static/v1/images/fuwu/pc/5.png" />数字门户·校园专业版 </a> <a href="https://www.300.cn/zwz/lawyerweb.html" target="_blank" class="box-version-li"> <img src="//s.300.cn/static/v1/images/fuwu/pc/6.png" />数字门户·律所专业版 </a> </div> </div> </div>  <div class="content-box"> <div class="content-box-line"> <div class="head-title"> <div class="title1">培训与咨询服务</div> <div class="title3">客户持续运营提升保障</div> </div> <div class="box-train"> <div class="box-train-desc"> <img class="box-train-s" src="//s.300.cn/static/v1/images/fuwu/pc/s1.png" /> <div class="box-train-text"> <p class="name">培训课程</p> <p class="msg"> 提供丰富的培训课程形式，包括产品使用、营销推广、客户转化管理等方面，帮助客户提升业务能力。<br /> 同时提供丰富客户成功案例与经验分享，帮助其他企业提升运营效果与经验。 </p> </div> </div> <img class="box-train-img" src="//s.300.cn/static/v1/images/fuwu/pc/s1-img.png" /> </div> </div> <div class="content-box-line box-line2"> <div class="box-train"> <img class="box-train-img" src="//s.300.cn/static/v1/images/fuwu/pc/s2-img.png" /> <div class="box-train-desc"> <img class="box-train-s" src="//s.300.cn/static/v1/images/fuwu/pc/s2.png" /> <div class="box-train-text"> <p class="name">定制咨询</p> <p class="msg"> 免费提供区域本地化客户需求定制咨询服务；<br /> 为客户提供全面的需求分析、建议、实现路径等各方面支持，为客户提供针对性的解决方案和建议，直接线上预约提交申请。 </p> </div> </div> </div> </div> <div class="content-box-line"> <div class="box-train"> <div class="box-train-desc"> <img class="box-train-s" src="//s.300.cn/static/v1/images/fuwu/pc/s3.png" /> <div class="box-train-text"> <p class="name">学习资源</p> <p class="msg"> 提供丰富产品学习资料、案例分析等资源，方便客户自主学习和了解行业动态，包括不限于通过文档、视频、远程培训等各种形式为客户提供学习支持。 </p> </div> </div> <img class="box-train-img" src="//s.300.cn/static/v1/images/fuwu/pc/s3-img.png" /> </div> </div> <div class="content-box-line box-line2"> <div class="box-guarantee"> <div class="box-guarantee-li"> <div class="guarantee-li-title">交付成功服务保障</div> <div class="guarantee-li-desc"> ① 个性化设计策划服务 <br /> ② 交付五重质检（上线前、上线后、质检报告）<br /> ③ 交付时间周期保障<br /> ④ 网站收录基础建设保障 </div> </div> <div class="box-guarantee-li"> <div class="guarantee-li-title">客户使用运营保障</div> <div class="guarantee-li-desc"> ① <b>7X24</b>小时热线客服，30分钟响应，故障类<br /> 1小时解决，常规类24小时解决<br /> ② 免费售后修改服务<b>每月2次</b><br /> ③ 产品系统同步更新维护，每年至少新增<b>5款免费</b>应用使用<br /> ④ 数据安全保障：安全加密与后台自助备份与平台灾备防止数据丢失与泄漏<br /> ⑤ 安全应急响应专线：<b>4006605555-9</b> </div> </div> <div class="box-guarantee-li"> <div class="guarantee-li-title">客户运营提升保障</div> <div class="guarantee-li-desc"> ① 持续企业营销、客户运营等各方面运营培训课程<br /> ② 区域本地化免费定制咨询，提供全面的需求分析、建议、实现路径各方面支持 <br /> ③ 学习资源在线即时获取 </div> </div> </div> </div> <div class="content-box-line"> <div class="head-title"> <div class="title1">数字门户服务版本</div> </div> <div class="box-version"> <a href="https://www.300.cn/zwz/generalweb.html" target="_blank" class="box-version-li"> <img src="//s.300.cn/static/v1/images/fuwu/pc/1.png" />数字门户·通用版 </a> <a href="https://www.300.cn/zwz/marketingsite.html" target="_blank" class="box-version-li"> <img src="//s.300.cn/static/v1/images/fuwu/pc/2.png" />数字门户·内贸营销版 </a> <a href="https://www.300.cn/zwz/exportweb.html" target="_blank" class="box-version-li"> <img src="//s.300.cn/static/v1/images/fuwu/pc/3.png" />数字门户·全球营销版 </a> <a href="https://www.300.cn/zwz/hospitalweb.html" target="_blank" class="box-version-li"> <img src="//s.300.cn/static/v1/images/fuwu/pc/4.png" />数字门户·医院专业版 </a> <a href="https://www.300.cn/zwz/schoolweb.html" target="_blank" class="box-version-li"> <img src="//s.300.cn/static/v1/images/fuwu/pc/5.png" />数字门户·校园专业版 </a> <a href="https://www.300.cn/zwz/lawyerweb.html" target="_blank" class="box-version-li"> <img src="//s.300.cn/static/v1/images/fuwu/pc/6.png" />数字门户·律所专业版 </a> </div> </div> </div> </div> </div>  <div class="m-wrap hidden-lg">  <div class="mbanner"> <h1>数字门户产品服务保障</h1>  <img class="banner" src="//s.300.cn/static/v1/images/fuwu/m/banner_bg.png" /> </div> <div class="tabChangeBox" id="m-tab-ctrl"> <div class="tabchange-ctrl-list" > <div class="item b">交付成功服务</div> <div class="item">产品使用与运营保障</div> <div class="item">培训与咨询服务</div> </div> <div class="tabChangeLine"> <div class="active-line"></div> </div> </div> <div class="content-wrap">  <div class="content-box" style="display:block;"> <div class="m-box-line"> <h2>系统标准化服务流程</h2> <h3>中企动力为您提供专属一对一本地化个性化定制设计服务</h3> <img class="img" src="//s.300.cn/static/v1/images/fuwu/m/banner_flow.png" /> </div> <div class="m-box-line box-line2"> <h2>数字门户交付质量保障</h2> <div class="m-box-quality"> <div class="m-box-quality-li"> <img class="m-quality-img" src="//s.300.cn/static/v1/images/fuwu/m/quality1.png" /> <div class="m-quality-box"> <div class="m-quality-box-title">设计服务价值保障</div> <div class="m-quality-box-desc"> 网站设计风格<br /> 网站营销&业务场景设计<br /> 网站访客行为路径设计（用户旅程）<br /> 网站内容设计 </div> </div> </div> <div class="m-box-quality-li"> <img class="m-quality-img" src="//s.300.cn/static/v1/images/fuwu/m/quality2.png" /> <div class="m-quality-box"> <div class="m-quality-box-title">五重质检保障</div> <div class="m-quality-box-desc"> 上线前三重质检：客成经理、机器、人工<br /> 第四重质检：针对交付内容完整性质检<br /> 第五重质检：运营后一个月质检<br /> 质检报告：刚上线及上线一月分别提供 </div> </div> </div> <div class="m-box-quality-li"> <img class="m-quality-img" src="//s.300.cn/static/v1/images/fuwu/m/quality3.png" /> <div class="m-quality-box"> <div class="m-quality-box-title">交付模式与周期保障</div> <div class="m-quality-box-desc"> 标准交付周期承诺<br /> SAAS+定制按需同步交付或分期交付<br /> 按需提供加急交付服务 </div> </div> </div> <div class="m-box-quality-li"> <img class="m-quality-img" src="//s.300.cn/static/v1/images/fuwu/m/quality4.png" /> <div class="m-quality-box"> <div class="m-quality-box-title">网站收录基础建设保障</div> <div class="m-quality-box-desc"> 依据客户需求对网站SEO信息基础设置<br /> 网站SEO信息关联<br /> SEO信息提交各搜索引擎(百度、Google)<br /> 网站内容30天内自动更新(每周至少4篇) </div> </div> </div> </div> </div> <div class="m-box-line"> <h2>数字门户多重质检标准</h2> <img class="img" style="margin-top: 20px;" src="//s.300.cn/static/v1/images/fuwu/m/inspection.png" /> </div> <div class="m-box-line box-line2"> <h2>了解数字门户产品</h2> <div class="m-box-version"> <div class="m-box-version-line"> <a href="https://m.300.cn/zwz/generalweb.html" class="m-box-version-li"> <img src="//s.300.cn/static/v1/images/fuwu/pc/1.png" style="left: 10px;" />数字门户·通用版 </a> <a href="https://m.300.cn/zwz/marketingsite.html" class="m-box-version-li"> <img src="//s.300.cn/static/v1/images/fuwu/pc/2.png" style="left: 10px;" />数字门户·内贸营销版 </a> <a href="https://m.300.cn/zwz/exportweb.html" class="m-box-version-li"> <img src="//s.300.cn/static/v1/images/fuwu/pc/3.png" />数字门户·全球营销版 </a> </div> <div class="m-box-version-line"> <a href="https://m.300.cn/zwz/hospitalweb.html" class="m-box-version-li"> <img src="//s.300.cn/static/v1/images/fuwu/pc/4.png" />数字门户·医院专业版 </a> <a href="https://m.300.cn/zwz/schoolweb.html" class="m-box-version-li"> <img src="//s.300.cn/static/v1/images/fuwu/pc/5.png" />数字门户·校园专业版 </a> <a href="https://m.300.cn/zwz/lawyerweb.html" class="m-box-version-li"> <img src="//s.300.cn/static/v1/images/fuwu/pc/6.png" />数字门户·律所专业版 </a> </div> </div> </div> </div>  <div class="content-box"> <div class="m-box-line"> <h2>产品售后客户服务</h2> <div class="m-box-aftersales"> <div class="m-box-aftersales-li"> <img class="aftersales-img" src="//s.300.cn/static/v1/images/fuwu/m/aftersales1.png" /> <div class="m-aftersales-box"> <div class="m-aftersales-title">7x24小时热线客服</div> <div class="m-aftersales-desc"> 提供全年无休的热线客服服务，随时解答客户问题，确保客户在使用过程中得到及时帮助，<b>30分钟响应</b>，故障类<b>1小时内解决</b>，常规类<b>24小时解决</b>。 </div> </div> </div> <div class="m-box-aftersales-li"> <img class="aftersales-img" src="//s.300.cn/static/v1/images/fuwu/m/aftersales2.png" /> <div class="m-aftersales-box"> <div class="m-aftersales-title">客户满意度调查</div> <div class="m-aftersales-desc"> 定期每月不定时进行客户满意度调查收集客户反馈，不断优化售后服务质量。 </div> </div> </div> <div class="m-box-aftersales-li"> <img class="aftersales-img" src="//s.300.cn/static/v1/images/fuwu/m/aftersales3.png" /> <div class="m-aftersales-box"> <div class="m-aftersales-title">多渠道沟通</div> <div class="m-aftersales-desc"> 支持400电话、企微在线即时沟通、本地化线下等多种沟通方式，满足客户不同需求，让沟通更加便捷高效。 </div> </div> </div> <div class="m-box-aftersales-li"> <img class="aftersales-img" src="//s.300.cn/static/v1/images/fuwu/m/aftersales4.png" /> <div class="m-aftersales-box"> <div class="m-aftersales-title">免费售后修改服务</div> <div class="m-aftersales-desc"> 全年提供客户<b>24次(2次/月)</b>免费修改服务，帮助企业及时修改网站内容，提高网站应急修改响应效率，<b>1小时响应、24小时解决</b>。 </div> </div> </div> </div> </div> <div class="m-box-line box-line2"> <h2>产品技术支持服务</h2> <div class="m-box-skill"> <div class="m-box-skill-line"> <img class="m-box-skill-img skill1" src="//s.300.cn/static/v1/images/fuwu/m/skill1.png" /> <div class="m-box-skill-li"> <div class="m-skill-li-title">专业团队保障</div> <div class="m-skill-li-desc">拥有经验丰富的本地与400远程在线技术团队，为客户及时提供专业的技术支持,确保客户在使用过程中遇到的问题得到快速解决</div> </div> </div> <div class="m-box-skill-line"> <div class="m-box-skill-li"> <div class="m-skill-li-title">软件更新与维护</div> <div class="m-skill-li-desc"> 产品持续发布软件更新和平台系统漏洞扫描与修复等系统安全维护，依据市场发展需求提供免费新增应用<br /> (每年至少更新5款以上免费应用) </div> </div> <img class="m-box-skill-img skill2" src="//s.300.cn/static/v1/images/fuwu/m/skill2.png" /> </div> <div class="m-box-skill-line"> <img class="m-box-skill-img skill3" src="//s.300.cn/static/v1/images/fuwu/m/skill3.png" /> <div class="m-box-skill-li"> <div class="m-skill-li-title">技术培训与指导</div> <div class="m-skill-li-desc"> 我们为客户提供定期<b>(每月1次)</b>的产品使用与运营技巧的技术培训和指导，帮助客户更好地应用数字门户产品，包括产品使用培训、SEO技巧、社媒营销等。<br /> </div> </div> </div> </div> </div> <div class="m-box-line"> <h2>故障处理与应急响应</h2> <div class="m-box-fault"> <div class="m-box-fault-li"> <img class="m-fault-li-img" src="//s.300.cn/static/v1/images/fuwu/pc/fault1.png" /> <div class="m-fault-li-title">故障快速响应</div> <div class="m-fault-li-desc"> <b>1小时内</b>保障客户故障恢复正常，百倍故障时长赔偿 </div> </div> <div class="m-box-fault-li"> <img class="m-fault-li-img" src="//s.300.cn/static/v1/images/fuwu/pc/fault2.png" /> <div class="m-fault-li-title">数据安全保障</div> <div class="m-fault-li-desc"> 采取严格的数据加密和备份措施<br /> 确保客户数据安全可靠<br /> 防止数据丢失和泄露 </div> </div> <div class="m-box-fault-li"> <img class="m-fault-li-img" src="//s.300.cn/static/v1/images/fuwu/pc/fault3.png" /> <div class="m-fault-li-title">安全应急响应</div> <div 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