Cesspit Survey

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Your response will help us to improve the service. Please select how strongly you agree or disagree with the following statements.聽</div> <div class="sg-question-set" > <fieldset id="sgE-90649928-1-2-box" class="sg-question sg-type-radio sg-fieldset"> <legend class="sg-question-title sg-question-legend" tabindex="0"> <span class="sg-question-number">1.</span> I am satisfied with the cesspit emptying service. </legend> <input type="hidden" id="sgE-90649928-1-2-meta" name="sgE-90649928-1-2-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-2-time" name="sgE-90649928-1-2-time" value="" /> <div class="sg-question-options "> <ul class="sg-list sg-list-vertical sg-list-vertical-flipped sg-labels-right" role="radiogroup"> <li class="sg-first-li"> <input type="radio" id="sgE-90649928-1-2-10001" class="sg-input sg-input-radio" name="sgE-90649928-1-2" aria-label="Strongly Agree" value="10001"/> <label for="sgE-90649928-1-2-10001" aria-hidden="true" aria-label="Strongly Agree">Strongly Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-2-10002" class="sg-input sg-input-radio" name="sgE-90649928-1-2" aria-label="Agree" value="10002"/> <label for="sgE-90649928-1-2-10002" aria-hidden="true" aria-label="Agree">Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-2-10003" class="sg-input sg-input-radio" name="sgE-90649928-1-2" aria-label="Neither Agree Nor Disagree" value="10003"/> <label for="sgE-90649928-1-2-10003" aria-hidden="true" aria-label="Neither Agree Nor Disagree">Neither Agree Nor Disagree</label> </li> <li> <input type="radio" id="sgE-90649928-1-2-10004" class="sg-input sg-input-radio" name="sgE-90649928-1-2" aria-label="Disagree" value="10004"/> <label for="sgE-90649928-1-2-10004" aria-hidden="true" aria-label="Disagree">Disagree</label> </li> <li class="sg-last-li"> <input type="radio" id="sgE-90649928-1-2-10005" class="sg-input sg-input-radio" name="sgE-90649928-1-2" aria-label="Strongly Disagree" value="10005"/> <label for="sgE-90649928-1-2-10005" aria-hidden="true" aria-label="Strongly Disagree">Strongly Disagree</label> </li> </ul> </div> </fieldset> <fieldset id="sgE-90649928-1-3-box" class="sg-question sg-type-radio sg-fieldset"> <legend class="sg-question-title sg-question-legend" tabindex="0"> <span class="sg-question-number">2.</span> It is easy to contact customer services when I have an issue. </legend> <input type="hidden" id="sgE-90649928-1-3-meta" name="sgE-90649928-1-3-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-3-time" name="sgE-90649928-1-3-time" value="" /> <div class="sg-question-options "> <ul class="sg-list sg-list-vertical sg-list-vertical-flipped sg-labels-right" role="radiogroup"> <li class="sg-first-li"> <input type="radio" id="sgE-90649928-1-3-10006" class="sg-input sg-input-radio" name="sgE-90649928-1-3" aria-label="Strongly Agree" value="10006"/> <label for="sgE-90649928-1-3-10006" aria-hidden="true" aria-label="Strongly Agree">Strongly Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-3-10007" class="sg-input sg-input-radio" name="sgE-90649928-1-3" aria-label="Agree" value="10007"/> <label for="sgE-90649928-1-3-10007" aria-hidden="true" aria-label="Agree">Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-3-10008" class="sg-input sg-input-radio" name="sgE-90649928-1-3" aria-label="Neither Agree Nor Disagree" value="10008"/> <label for="sgE-90649928-1-3-10008" aria-hidden="true" aria-label="Neither Agree Nor Disagree">Neither Agree Nor Disagree</label> </li> <li> <input type="radio" id="sgE-90649928-1-3-10009" class="sg-input sg-input-radio" name="sgE-90649928-1-3" aria-label="Disagree" value="10009"/> <label for="sgE-90649928-1-3-10009" aria-hidden="true" aria-label="Disagree">Disagree</label> </li> <li class="sg-last-li"> <input type="radio" id="sgE-90649928-1-3-10010" class="sg-input sg-input-radio" name="sgE-90649928-1-3" aria-label="Strongly Disagree" value="10010"/> <label for="sgE-90649928-1-3-10010" aria-hidden="true" aria-label="Strongly Disagree">Strongly Disagree</label> </li> </ul> </div> </fieldset> <fieldset id="sgE-90649928-1-4-box" class="sg-question sg-type-radio sg-fieldset"> <legend class="sg-question-title sg-question-legend" tabindex="0"> <span class="sg-question-number">3.</span> I am satisfied with the customer service I receive from drivers. </legend> <input type="hidden" id="sgE-90649928-1-4-meta" name="sgE-90649928-1-4-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-4-time" name="sgE-90649928-1-4-time" value="" /> <div class="sg-question-options "> <ul class="sg-list sg-list-vertical sg-list-vertical-flipped sg-labels-right" role="radiogroup"> <li class="sg-first-li"> <input type="radio" id="sgE-90649928-1-4-10011" class="sg-input sg-input-radio" name="sgE-90649928-1-4" aria-label="Strongly Agree" value="10011"/> <label for="sgE-90649928-1-4-10011" aria-hidden="true" aria-label="Strongly Agree">Strongly Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-4-10012" class="sg-input sg-input-radio" name="sgE-90649928-1-4" aria-label="Agree" value="10012"/> <label for="sgE-90649928-1-4-10012" aria-hidden="true" aria-label="Agree">Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-4-10013" class="sg-input sg-input-radio" name="sgE-90649928-1-4" aria-label="Neither Agree Nor Disagree" value="10013"/> <label for="sgE-90649928-1-4-10013" aria-hidden="true" aria-label="Neither Agree Nor Disagree">Neither Agree Nor Disagree</label> </li> <li> <input type="radio" id="sgE-90649928-1-4-10014" class="sg-input sg-input-radio" name="sgE-90649928-1-4" aria-label="Disagree" value="10014"/> <label for="sgE-90649928-1-4-10014" aria-hidden="true" aria-label="Disagree">Disagree</label> </li> <li class="sg-last-li"> <input type="radio" id="sgE-90649928-1-4-10015" class="sg-input sg-input-radio" name="sgE-90649928-1-4" aria-label="Strongly Disagree" value="10015"/> <label for="sgE-90649928-1-4-10015" aria-hidden="true" aria-label="Strongly Disagree">Strongly Disagree</label> </li> </ul> </div> </fieldset> <fieldset id="sgE-90649928-1-5-box" class="sg-question sg-type-radio sg-fieldset"> <legend class="sg-question-title sg-question-legend" tabindex="0"> <span class="sg-question-number">4.</span> I am satisfied with the customer service I receive when I contact Guernsey Water about my cesspit by phone or email. </legend> <input type="hidden" id="sgE-90649928-1-5-meta" name="sgE-90649928-1-5-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-5-time" name="sgE-90649928-1-5-time" value="" /> <div class="sg-question-options "> <ul class="sg-list sg-list-vertical sg-list-vertical-flipped sg-labels-right" role="radiogroup"> <li class="sg-first-li"> <input type="radio" id="sgE-90649928-1-5-10016" class="sg-input sg-input-radio" name="sgE-90649928-1-5" aria-label="Strongly Agree" value="10016"/> <label for="sgE-90649928-1-5-10016" aria-hidden="true" aria-label="Strongly Agree">Strongly Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-5-10017" class="sg-input sg-input-radio" name="sgE-90649928-1-5" aria-label="Agree" value="10017"/> <label for="sgE-90649928-1-5-10017" aria-hidden="true" aria-label="Agree">Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-5-10018" class="sg-input sg-input-radio" name="sgE-90649928-1-5" aria-label="Neither Agree Nor Disagree" value="10018"/> <label for="sgE-90649928-1-5-10018" aria-hidden="true" aria-label="Neither Agree Nor Disagree">Neither Agree Nor Disagree</label> </li> <li> <input type="radio" id="sgE-90649928-1-5-10019" class="sg-input sg-input-radio" name="sgE-90649928-1-5" aria-label="Disagree" value="10019"/> <label for="sgE-90649928-1-5-10019" aria-hidden="true" aria-label="Disagree">Disagree</label> </li> <li class="sg-last-li"> <input type="radio" id="sgE-90649928-1-5-10020" class="sg-input sg-input-radio" name="sgE-90649928-1-5" aria-label="Strongly Disagree" value="10020"/> <label for="sgE-90649928-1-5-10020" aria-hidden="true" aria-label="Strongly Disagree">Strongly Disagree</label> </li> </ul> </div> </fieldset> <fieldset id="sgE-90649928-1-6-box" class="sg-question sg-type-radio sg-fieldset"> <legend class="sg-question-title sg-question-legend" tabindex="0"> <span class="sg-question-number">5.</span> Any issues are resolved in a timely manner. </legend> <input type="hidden" id="sgE-90649928-1-6-meta" name="sgE-90649928-1-6-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-6-time" name="sgE-90649928-1-6-time" value="" /> <div class="sg-question-options "> <ul class="sg-list sg-list-vertical sg-list-vertical-flipped sg-labels-right" role="radiogroup"> <li class="sg-first-li"> <input type="radio" id="sgE-90649928-1-6-10021" class="sg-input sg-input-radio" name="sgE-90649928-1-6" aria-label="Strongly Agree" value="10021"/> <label for="sgE-90649928-1-6-10021" aria-hidden="true" aria-label="Strongly Agree">Strongly Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-6-10022" class="sg-input sg-input-radio" name="sgE-90649928-1-6" aria-label="Agree" value="10022"/> <label for="sgE-90649928-1-6-10022" aria-hidden="true" aria-label="Agree">Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-6-10023" class="sg-input sg-input-radio" name="sgE-90649928-1-6" aria-label="Neither Agree Nor Disagree" value="10023"/> <label for="sgE-90649928-1-6-10023" aria-hidden="true" aria-label="Neither Agree Nor Disagree">Neither Agree Nor Disagree</label> </li> <li> <input type="radio" id="sgE-90649928-1-6-10024" class="sg-input sg-input-radio" name="sgE-90649928-1-6" aria-label="Disagree" value="10024"/> <label for="sgE-90649928-1-6-10024" aria-hidden="true" aria-label="Disagree">Disagree</label> </li> <li class="sg-last-li"> <input type="radio" id="sgE-90649928-1-6-10025" class="sg-input sg-input-radio" name="sgE-90649928-1-6" aria-label="Strongly Disagree" value="10025"/> <label for="sgE-90649928-1-6-10025" aria-hidden="true" aria-label="Strongly Disagree">Strongly Disagree</label> </li> </ul> </div> </fieldset> <fieldset id="sgE-90649928-1-25-box" class="sg-question sg-type-radio sg-fieldset"> <legend class="sg-question-title sg-question-legend" tabindex="0"> <span class="sg-question-number">6.</span> It is easy to understand my cesspit emptying bill. </legend> <input type="hidden" id="sgE-90649928-1-25-meta" name="sgE-90649928-1-25-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-25-time" name="sgE-90649928-1-25-time" value="" /> <div class="sg-question-options "> <ul class="sg-list sg-list-vertical sg-list-vertical-flipped sg-labels-right" role="radiogroup"> <li class="sg-first-li"> <input type="radio" id="sgE-90649928-1-25-10095" class="sg-input sg-input-radio" name="sgE-90649928-1-25" aria-label="Strongly Agree" value="10095"/> <label for="sgE-90649928-1-25-10095" aria-hidden="true" aria-label="Strongly Agree">Strongly Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-25-10096" class="sg-input sg-input-radio" name="sgE-90649928-1-25" aria-label="Agree" value="10096"/> <label for="sgE-90649928-1-25-10096" aria-hidden="true" aria-label="Agree">Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-25-10097" class="sg-input sg-input-radio" name="sgE-90649928-1-25" aria-label="Neither Agree Nor Disagree" value="10097"/> <label for="sgE-90649928-1-25-10097" aria-hidden="true" aria-label="Neither Agree Nor Disagree">Neither Agree Nor Disagree</label> </li> <li> <input type="radio" id="sgE-90649928-1-25-10098" class="sg-input sg-input-radio" name="sgE-90649928-1-25" aria-label="Disagree" value="10098"/> <label for="sgE-90649928-1-25-10098" aria-hidden="true" aria-label="Disagree">Disagree</label> </li> <li class="sg-last-li"> <input type="radio" id="sgE-90649928-1-25-10099" class="sg-input sg-input-radio" name="sgE-90649928-1-25" aria-label="Strongly Disagree" value="10099"/> <label for="sgE-90649928-1-25-10099" aria-hidden="true" aria-label="Strongly Disagree">Strongly Disagree</label> </li> </ul> </div> </fieldset> <fieldset id="sgE-90649928-1-7-box" class="sg-question sg-type-radio sg-fieldset"> <legend class="sg-question-title sg-question-legend" tabindex="0"> <span class="sg-question-number">7.</span> I am confident in the accuracy of my cesspit emptying bill. </legend> <input type="hidden" id="sgE-90649928-1-7-meta" name="sgE-90649928-1-7-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-7-time" name="sgE-90649928-1-7-time" value="" /> <div class="sg-question-options "> <ul class="sg-list sg-list-vertical sg-list-vertical-flipped sg-labels-right" role="radiogroup"> <li class="sg-first-li"> <input type="radio" id="sgE-90649928-1-7-10026" class="sg-input sg-input-radio" name="sgE-90649928-1-7" aria-label="Strongly Agree" value="10026"/> <label for="sgE-90649928-1-7-10026" aria-hidden="true" aria-label="Strongly Agree">Strongly Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-7-10027" class="sg-input sg-input-radio" name="sgE-90649928-1-7" aria-label="Agree" value="10027"/> <label for="sgE-90649928-1-7-10027" aria-hidden="true" aria-label="Agree">Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-7-10028" class="sg-input sg-input-radio" name="sgE-90649928-1-7" aria-label="Neither Agree Nor Disagree" value="10028"/> <label for="sgE-90649928-1-7-10028" aria-hidden="true" aria-label="Neither Agree Nor Disagree">Neither Agree Nor Disagree</label> </li> <li> <input type="radio" id="sgE-90649928-1-7-10029" class="sg-input sg-input-radio" name="sgE-90649928-1-7" aria-label="Disagree" value="10029"/> <label for="sgE-90649928-1-7-10029" aria-hidden="true" aria-label="Disagree">Disagree</label> </li> <li class="sg-last-li"> <input type="radio" id="sgE-90649928-1-7-10030" class="sg-input sg-input-radio" name="sgE-90649928-1-7" aria-label="Strongly Disagree" value="10030"/> <label for="sgE-90649928-1-7-10030" aria-hidden="true" aria-label="Strongly Disagree">Strongly Disagree</label> </li> </ul> </div> </fieldset> <fieldset id="sgE-90649928-1-8-box" class="sg-question sg-type-radio sg-fieldset"> <legend class="sg-question-title sg-question-legend" tabindex="0"> <span class="sg-question-number">8.</span> I am happy with my cesspit emptying schedule. </legend> <input type="hidden" id="sgE-90649928-1-8-meta" name="sgE-90649928-1-8-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-8-time" name="sgE-90649928-1-8-time" value="" /> <div class="sg-question-options "> <ul class="sg-list sg-list-vertical sg-list-vertical-flipped sg-labels-right" role="radiogroup"> <li class="sg-first-li"> <input type="radio" id="sgE-90649928-1-8-10031" class="sg-input sg-input-radio" name="sgE-90649928-1-8" aria-label="Strongly Agree" value="10031"/> <label for="sgE-90649928-1-8-10031" aria-hidden="true" aria-label="Strongly Agree">Strongly Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-8-10032" class="sg-input sg-input-radio" name="sgE-90649928-1-8" aria-label="Agree" value="10032"/> <label for="sgE-90649928-1-8-10032" aria-hidden="true" aria-label="Agree">Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-8-10033" class="sg-input sg-input-radio" name="sgE-90649928-1-8" aria-label="Neither Agree Nor Disagree" value="10033"/> <label for="sgE-90649928-1-8-10033" aria-hidden="true" aria-label="Neither Agree Nor Disagree">Neither Agree Nor Disagree</label> </li> <li> <input type="radio" id="sgE-90649928-1-8-10034" class="sg-input sg-input-radio" name="sgE-90649928-1-8" aria-label="Disagree" value="10034"/> <label for="sgE-90649928-1-8-10034" aria-hidden="true" aria-label="Disagree">Disagree</label> </li> <li class="sg-last-li"> <input type="radio" id="sgE-90649928-1-8-10035" class="sg-input sg-input-radio" name="sgE-90649928-1-8" aria-label="Strongly Disagree" value="10035"/> <label for="sgE-90649928-1-8-10035" aria-hidden="true" aria-label="Strongly Disagree">Strongly Disagree</label> </li> </ul> </div> </fieldset> <fieldset id="sgE-90649928-1-9-box" class="sg-question sg-type-radio sg-fieldset"> <legend class="sg-question-title sg-question-legend" tabindex="0"> <span class="sg-question-number">9.</span> I feel that the cesspit emptying service offers good value for money. </legend> <input type="hidden" id="sgE-90649928-1-9-meta" name="sgE-90649928-1-9-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-9-time" name="sgE-90649928-1-9-time" value="" /> <div class="sg-question-options "> <ul class="sg-list sg-list-vertical sg-list-vertical-flipped sg-labels-right" role="radiogroup"> <li class="sg-first-li"> <input type="radio" id="sgE-90649928-1-9-10036" class="sg-input sg-input-radio" name="sgE-90649928-1-9" aria-label="Strongly Agree" value="10036"/> <label for="sgE-90649928-1-9-10036" aria-hidden="true" aria-label="Strongly Agree">Strongly Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-9-10037" class="sg-input sg-input-radio" name="sgE-90649928-1-9" aria-label="Agree" value="10037"/> <label for="sgE-90649928-1-9-10037" aria-hidden="true" aria-label="Agree">Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-9-10038" class="sg-input sg-input-radio" name="sgE-90649928-1-9" aria-label="Neither Agree Nor Disagree" value="10038"/> <label for="sgE-90649928-1-9-10038" aria-hidden="true" aria-label="Neither Agree Nor Disagree">Neither Agree Nor Disagree</label> </li> <li> <input type="radio" id="sgE-90649928-1-9-10039" class="sg-input sg-input-radio" name="sgE-90649928-1-9" aria-label="Disagree" value="10039"/> <label for="sgE-90649928-1-9-10039" aria-hidden="true" aria-label="Disagree">Disagree</label> </li> <li class="sg-last-li"> <input type="radio" id="sgE-90649928-1-9-10040" class="sg-input sg-input-radio" name="sgE-90649928-1-9" aria-label="Strongly Disagree" value="10040"/> <label for="sgE-90649928-1-9-10040" aria-hidden="true" aria-label="Strongly Disagree">Strongly Disagree</label> </li> </ul> </div> </fieldset> <fieldset id="sgE-90649928-1-11-box" class="sg-question sg-type-radio sg-fieldset"> <legend class="sg-question-title sg-question-legend" tabindex="0"> <span class="sg-question-number">10.</span> I would like to be able to request a cesspit collection electronically.聽 </legend> <input type="hidden" id="sgE-90649928-1-11-meta" name="sgE-90649928-1-11-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-11-time" name="sgE-90649928-1-11-time" value="" /> <div class="sg-question-options "> <ul class="sg-list sg-list-vertical sg-list-vertical-flipped sg-labels-right" role="radiogroup"> <li class="sg-first-li"> <input type="radio" id="sgE-90649928-1-11-10043" class="sg-input sg-input-radio" name="sgE-90649928-1-11" aria-label="Strongly Agree" value="10043"/> <label for="sgE-90649928-1-11-10043" aria-hidden="true" aria-label="Strongly Agree">Strongly Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-11-10044" class="sg-input sg-input-radio" name="sgE-90649928-1-11" aria-label="Agree" value="10044"/> <label for="sgE-90649928-1-11-10044" aria-hidden="true" aria-label="Agree">Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-11-10045" class="sg-input sg-input-radio" name="sgE-90649928-1-11" aria-label="Neither Agree Nor Disagree" value="10045"/> <label for="sgE-90649928-1-11-10045" aria-hidden="true" aria-label="Neither Agree Nor Disagree">Neither Agree Nor Disagree</label> </li> <li> <input type="radio" id="sgE-90649928-1-11-10046" class="sg-input sg-input-radio" name="sgE-90649928-1-11" aria-label="Disagree" value="10046"/> <label for="sgE-90649928-1-11-10046" aria-hidden="true" aria-label="Disagree">Disagree</label> </li> <li class="sg-last-li"> <input type="radio" id="sgE-90649928-1-11-10047" class="sg-input sg-input-radio" name="sgE-90649928-1-11" aria-label="Strongly Disagree" value="10047"/> <label for="sgE-90649928-1-11-10047" aria-hidden="true" aria-label="Strongly Disagree">Strongly Disagree</label> </li> </ul> </div> </fieldset> <fieldset id="sgE-90649928-1-12-box" class="sg-question sg-type-radio sg-fieldset"> <legend class="sg-question-title sg-question-legend" tabindex="0"> <span class="sg-question-number">11.</span> Which method would you prefer to use to request a cesspit collection? (Please select your preference). </legend> <input type="hidden" id="sgE-90649928-1-12-meta" name="sgE-90649928-1-12-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-12-time" name="sgE-90649928-1-12-time" value="" /> <div class="sg-question-options "> <ul class="sg-list sg-list-vertical sg-list-vertical-flipped sg-labels-right" role="radiogroup"> <li class="sg-first-li"> <input type="radio" id="sgE-90649928-1-12-10048" class="sg-input sg-input-radio" name="sgE-90649928-1-12" aria-label="Website" value="10048"/> <label for="sgE-90649928-1-12-10048" aria-hidden="true" aria-label="Website">Website</label> </li> <li> <input type="radio" id="sgE-90649928-1-12-10049" class="sg-input sg-input-radio" name="sgE-90649928-1-12" aria-label="Online chat" value="10049"/> <label for="sgE-90649928-1-12-10049" aria-hidden="true" aria-label="Online chat">Online chat</label> </li> <li> <input type="radio" id="sgE-90649928-1-12-10050" class="sg-input sg-input-radio" name="sgE-90649928-1-12" aria-label="Email" value="10050"/> <label for="sgE-90649928-1-12-10050" aria-hidden="true" aria-label="Email">Email</label> </li> <li> <input type="radio" id="sgE-90649928-1-12-10051" class="sg-input sg-input-radio" name="sgE-90649928-1-12" aria-label="SMS" value="10051"/> <label for="sgE-90649928-1-12-10051" aria-hidden="true" aria-label="SMS">SMS</label> </li> <li> <input type="radio" id="sgE-90649928-1-12-10052" class="sg-input sg-input-radio" name="sgE-90649928-1-12" aria-label="Telephone call" value="10052"/> <label for="sgE-90649928-1-12-10052" aria-hidden="true" aria-label="Telephone call">Telephone call</label> </li> <li> <input type="radio" id="sgE-90649928-1-12-10053" class="sg-input sg-input-radio" name="sgE-90649928-1-12" aria-label="App" value="10053"/> <label for="sgE-90649928-1-12-10053" aria-hidden="true" aria-label="App">App</label> </li> <li> <input type="radio" id="sgE-90649928-1-12-10054" class="sg-input sg-input-radio" name="sgE-90649928-1-12" aria-label="WhatsApp" value="10054"/> <label for="sgE-90649928-1-12-10054" aria-hidden="true" aria-label="WhatsApp">WhatsApp</label> </li> <li class="sg-last-li sg-other-li"> <input type="radio" id="sgE-90649928-1-12-10075" class="sg-input sg-input-radio" name="sgE-90649928-1-12" aria-label="Other (please specify)" value="10075"/> <label for="sgE-90649928-1-12-10075" aria-hidden="true" aria-label="Other (please specify)">Other (please specify)</label> <label for="sgE-90649928-1-12-10075-other" class="sg-other"> <span class="sg-screenreader-only">Please enter an 'other' value for this selection.</span> <input type="text" id="sgE-90649928-1-12-10075-other" class="sg-input sg-input-text sg-input-text-other " name="sgE-90649928-1-12-10075-other" value="" tabindex="-1" /> </label> </li> </ul> </div> </fieldset> <fieldset id="sgE-90649928-1-14-box" class="sg-question sg-type-radio sg-fieldset"> <legend class="sg-question-title sg-question-legend" tabindex="0"> <span class="sg-question-number">12.</span> I would prefer to find out if my cesspit has been emptied through an automatic notification instead of the collection driver leaving a card. </legend> <input type="hidden" id="sgE-90649928-1-14-meta" name="sgE-90649928-1-14-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-14-time" name="sgE-90649928-1-14-time" value="" /> <div class="sg-question-options "> <ul class="sg-list sg-list-vertical sg-list-vertical-flipped sg-labels-right" role="radiogroup"> <li class="sg-first-li"> <input type="radio" id="sgE-90649928-1-14-10062" class="sg-input sg-input-radio" name="sgE-90649928-1-14" aria-label="Strongly Agree" value="10062"/> <label for="sgE-90649928-1-14-10062" aria-hidden="true" aria-label="Strongly Agree">Strongly Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-14-10063" class="sg-input sg-input-radio" name="sgE-90649928-1-14" aria-label="Agree" value="10063"/> <label for="sgE-90649928-1-14-10063" aria-hidden="true" aria-label="Agree">Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-14-10064" class="sg-input sg-input-radio" name="sgE-90649928-1-14" aria-label="Neither Agree Nor Disagree" value="10064"/> <label for="sgE-90649928-1-14-10064" aria-hidden="true" aria-label="Neither Agree Nor Disagree">Neither Agree Nor Disagree</label> </li> <li> <input type="radio" id="sgE-90649928-1-14-10065" class="sg-input sg-input-radio" name="sgE-90649928-1-14" aria-label="Disagree" value="10065"/> <label for="sgE-90649928-1-14-10065" aria-hidden="true" aria-label="Disagree">Disagree</label> </li> <li class="sg-last-li"> <input type="radio" id="sgE-90649928-1-14-10066" class="sg-input sg-input-radio" name="sgE-90649928-1-14" aria-label="Strongly Disagree" value="10066"/> <label for="sgE-90649928-1-14-10066" aria-hidden="true" aria-label="Strongly Disagree">Strongly Disagree</label> </li> </ul> </div> </fieldset> <fieldset id="sgE-90649928-1-15-box" class="sg-question sg-type-radio sg-fieldset"> <legend class="sg-question-title sg-question-legend" tabindex="0"> <span class="sg-question-number">13.</span> How would you like to receive notifications about when your cesspit has been emptied? (Please select your preference). </legend> <input type="hidden" id="sgE-90649928-1-15-meta" name="sgE-90649928-1-15-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-15-time" name="sgE-90649928-1-15-time" value="" /> <div class="sg-question-options "> <ul class="sg-list sg-list-vertical sg-list-vertical-flipped sg-labels-right" role="radiogroup"> <li class="sg-first-li"> <input type="radio" id="sgE-90649928-1-15-10070" class="sg-input sg-input-radio" name="sgE-90649928-1-15" aria-label="SMS" value="10070"/> <label for="sgE-90649928-1-15-10070" aria-hidden="true" aria-label="SMS">SMS</label> </li> <li> <input type="radio" id="sgE-90649928-1-15-10072" class="sg-input sg-input-radio" name="sgE-90649928-1-15" aria-label="App" value="10072"/> <label for="sgE-90649928-1-15-10072" aria-hidden="true" aria-label="App">App</label> </li> <li> <input type="radio" id="sgE-90649928-1-15-10069" class="sg-input sg-input-radio" name="sgE-90649928-1-15" aria-label="Email" value="10069"/> <label for="sgE-90649928-1-15-10069" aria-hidden="true" aria-label="Email">Email</label> </li> <li> <input type="radio" id="sgE-90649928-1-15-10073" class="sg-input sg-input-radio" name="sgE-90649928-1-15" aria-label="WhatsApp" value="10073"/> <label for="sgE-90649928-1-15-10073" aria-hidden="true" aria-label="WhatsApp">WhatsApp</label> </li> <li class="sg-last-li sg-other-li"> <input type="radio" id="sgE-90649928-1-15-10074" class="sg-input sg-input-radio" name="sgE-90649928-1-15" aria-label="Other (please specify)" value="10074"/> <label for="sgE-90649928-1-15-10074" aria-hidden="true" aria-label="Other (please specify)">Other (please specify)</label> <label for="sgE-90649928-1-15-10074-other" class="sg-other"> <span class="sg-screenreader-only">Please enter an 'other' value for this selection.</span> <input type="text" id="sgE-90649928-1-15-10074-other" class="sg-input sg-input-text sg-input-text-other " name="sgE-90649928-1-15-10074-other" value="" tabindex="-1" /> </label> </li> </ul> </div> </fieldset> <fieldset id="sgE-90649928-1-16-box" class="sg-question sg-type-radio sg-fieldset"> <legend class="sg-question-title sg-question-legend" tabindex="0"> <span class="sg-question-number">14.</span> I would prefer general information regarding the cesspit emptying service to be sent to me electronically (e.g. disruption to service). </legend> <input type="hidden" id="sgE-90649928-1-16-meta" name="sgE-90649928-1-16-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-16-time" name="sgE-90649928-1-16-time" value="" /> <div class="sg-question-options "> <ul class="sg-list sg-list-vertical sg-list-vertical-flipped sg-labels-right" role="radiogroup"> <li class="sg-first-li"> <input type="radio" id="sgE-90649928-1-16-10076" class="sg-input sg-input-radio" name="sgE-90649928-1-16" aria-label="Strongly Agree" value="10076"/> <label for="sgE-90649928-1-16-10076" aria-hidden="true" aria-label="Strongly Agree">Strongly Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-16-10077" class="sg-input sg-input-radio" name="sgE-90649928-1-16" aria-label="Agree" value="10077"/> <label for="sgE-90649928-1-16-10077" aria-hidden="true" aria-label="Agree">Agree</label> </li> <li> <input type="radio" id="sgE-90649928-1-16-10078" class="sg-input sg-input-radio" name="sgE-90649928-1-16" aria-label="Neither Agree Nor Disagree" value="10078"/> <label for="sgE-90649928-1-16-10078" aria-hidden="true" aria-label="Neither Agree Nor Disagree">Neither Agree Nor Disagree</label> </li> <li> <input type="radio" id="sgE-90649928-1-16-10079" class="sg-input sg-input-radio" name="sgE-90649928-1-16" aria-label="Disagree" value="10079"/> <label for="sgE-90649928-1-16-10079" aria-hidden="true" aria-label="Disagree">Disagree</label> </li> <li class="sg-last-li"> <input type="radio" id="sgE-90649928-1-16-10080" class="sg-input sg-input-radio" name="sgE-90649928-1-16" aria-label="Strongly Disagree" value="10080"/> <label for="sgE-90649928-1-16-10080" aria-hidden="true" aria-label="Strongly Disagree">Strongly Disagree</label> </li> </ul> </div> </fieldset> <fieldset id="sgE-90649928-1-17-box" class="sg-question sg-type-radio sg-fieldset"> <legend class="sg-question-title sg-question-legend" tabindex="0"> <span class="sg-question-number">15.</span> How would you like to receive general update communications about the cesspit emptying service? (Please select your preference). </legend> <input type="hidden" id="sgE-90649928-1-17-meta" name="sgE-90649928-1-17-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-17-time" name="sgE-90649928-1-17-time" value="" /> <div class="sg-question-options "> <ul class="sg-list sg-list-vertical sg-list-vertical-flipped sg-labels-right" role="radiogroup"> <li class="sg-first-li"> <input type="radio" id="sgE-90649928-1-17-10081" class="sg-input sg-input-radio" name="sgE-90649928-1-17" aria-label="SMS" value="10081"/> <label for="sgE-90649928-1-17-10081" aria-hidden="true" aria-label="SMS">SMS</label> </li> <li> <input type="radio" id="sgE-90649928-1-17-10082" class="sg-input sg-input-radio" name="sgE-90649928-1-17" aria-label="App" value="10082"/> <label for="sgE-90649928-1-17-10082" aria-hidden="true" aria-label="App">App</label> </li> <li> <input type="radio" id="sgE-90649928-1-17-10083" class="sg-input sg-input-radio" name="sgE-90649928-1-17" aria-label="Email" value="10083"/> <label for="sgE-90649928-1-17-10083" aria-hidden="true" aria-label="Email">Email</label> </li> <li> <input type="radio" id="sgE-90649928-1-17-10084" class="sg-input sg-input-radio" name="sgE-90649928-1-17" aria-label="WhatsApp" value="10084"/> <label for="sgE-90649928-1-17-10084" aria-hidden="true" aria-label="WhatsApp">WhatsApp</label> </li> <li class="sg-last-li sg-other-li"> <input type="radio" id="sgE-90649928-1-17-10088" class="sg-input sg-input-radio" name="sgE-90649928-1-17" aria-label="Other (please specify)" value="10088"/> <label for="sgE-90649928-1-17-10088" aria-hidden="true" aria-label="Other (please specify)">Other (please specify)</label> <label for="sgE-90649928-1-17-10088-other" class="sg-other"> <span class="sg-screenreader-only">Please enter an 'other' value for this selection.</span> <input type="text" id="sgE-90649928-1-17-10088-other" class="sg-input sg-input-text sg-input-text-other " name="sgE-90649928-1-17-10088-other" value="" tabindex="-1" /> </label> </li> </ul> </div> </fieldset> <div id="sgE-90649928-1-18-box" class="sg-question sg-type-essay "> <input type="hidden" id="sgE-90649928-1-18-meta" name="sgE-90649928-1-18-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-18-time" name="sgE-90649928-1-18-time" value="" /> <div class="sg-question-title" > <label for="sgE-90649928-1-18-element"> <span class="sg-question-number">16.</span> What is the one thing that could be done to improve the cesspit emptying service? </label> </div> <div class="sg-question-options "> <textarea id="sgE-90649928-1-18-element" name="sgE-90649928-1-18" class="sg-input sg-input-essay" cols="40" rows="5"></textarea> </div> </div> <div id="sgE-90649928-1-20-box" class="sg-question sg-type-essay "> <input type="hidden" id="sgE-90649928-1-20-meta" name="sgE-90649928-1-20-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-20-time" name="sgE-90649928-1-20-time" value="" /> <div class="sg-question-title" > <label for="sgE-90649928-1-20-element"> <span class="sg-question-number">17.</span> Any other comments: </label> </div> <div class="sg-question-options "> <textarea id="sgE-90649928-1-20-element" name="sgE-90649928-1-20" class="sg-input sg-input-essay" cols="40" rows="5"></textarea> </div> </div> <div id="sgE-90649928-1-21-box" class="sg-question sg-type-textbox "> <input type="hidden" id="sgE-90649928-1-21-meta" name="sgE-90649928-1-21-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-21-time" name="sgE-90649928-1-21-time" value="" /> <div class="sg-question-title" > <label for="sgE-90649928-1-21-element"> <span class="sg-question-number">18.</span> Please enter your Pit Reference Number (see front of the survey leaflet received in the post e.g 123456).聽 </label> </div> <div class="sg-question-options "> <div class="sg-control-text sg-control-text"> <input type="text" class="sg-input sg-input-text " id="sgE-90649928-1-21-element" name="sgE-90649928-1-21" title="Please enter your Pit Reference Number (see front of the survey leaflet received in the post e.g 123456).聽" value="" /> </div> </div> </div> <div id="sgE-90649928-1-24-box" class="sg-question sg-type-instruction "> <input type="hidden" id="sgE-90649928-1-24-meta" name="sgE-90649928-1-24-meta" value="hidden=false&required=false" /> <input type="hidden" id="sgE-90649928-1-24-time" name="sgE-90649928-1-24-time" value="" /> <div class="sg-instructions"> Guernsey Water process data in accordance with the Data Protection (Bailiwick of Guernsey) Law, 2017. By completing this survey, you acknowledge that you may be contacted, if necessary, regarding information given in the submission.<br /> <br /> Further details about how your personal data is processed can be found within our Fair Processing Notice at: www.water.gg/fpn. Any personal data received as part of this survey will be securely held in accordance with the Law. Please be aware that information provided as part of your submission may be disclosed to third parties. If you have any concerns regarding the processing of your data, please contact data.protection@gov.gg.<br /> 聽 </div> </div> </div> <div class="sg-content-hook-2"></div> <div class="sg-footer"> <div class="sg-footer-hook-1"></div> <div class="sg-button-bar"><input type="submit" class="sg-button sg-submit-button" id="sg_SubmitButton" name="sGizmoSubmitButton" aria-label="submit button" onclick="$SG('sg_navchoice').value='sGizmoSubmitButton';return(true);" value="Submit" /></div> <div class="sg-progress-bar" role="progressbar" aria-valuemin="0" aria-valuemax="100" aria-valuenow="0" ><div class="sg-progress-bar-text" >0%</div><div class="sg-progress-bar-background"><div class="sg-progress-bar-inner" style="width:0%;"></div></div></div> <div class="sg-footer-hook-2"></div> </div> </div> </div></form><script type="text/javascript" >SGAPI.surveyData['90649928'] = { "id": 90649928, "current_domain": "survey.alchemer.eu", "customer_id": 90012592, "key": "N2E7IQAX401CZZEE0TQAFYVT6N4VZK", "rtl": false, "session": "1743362147_67e99863a3b689.91326916", "progess": "0", "progress": 0, "minstep": "100", "ispreview": "false", "ismobile": "false", "language": "English", "page_direction": -3, "currency_glyph": "$", "title": "Cesspit Survey", "options": { "forward_only": false, "file_session_download": true, "is_kiosk": false, "dynamic_number": true }, "currentpage": 1, "pages": { "p1": { "id": 1, "title": "", "hidden": false, "haserrors": false, "shuffled": false, "xnumberselected": false, "piped": false, "pipevalue": "", "number": 1, "options": {} } }, "messages": { "min_number": ":value is less than :min", "max_number": ":value is more than :max", "minimum_response": "You must select at least :min checkbox(es). 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Submitting page." }, "questions": { "2": { "id": 2, "title": "I am satisfied with the cesspit emptying service.", "type": "RADIO", "Runtime": { "Hidden": false, "Required": false, "Rendered": true, "HasErrors": false, "Errors": [], "Answered": false, "Number": "1.", "PipePrototype": false, "Piped": false, "PipedValue": null, "Data": { "atoms": [] } }, "properties": { "option_sort": "NONE", "required": false, "hidden": false, "orientation": "VERT", "validation_control": "", "cssclass": "sg-radio", "labels_right": true, "inline-edit": true, "map_key": "radio", "alldepends": [], "newpipeorder": true, "show_title": false, "question_description": { "English": "" }, "question_description_above": false, "required-when": false, "soft-required": false, "disabled": false, "pro-services-lock": false, "include_page_titles": "false", "include_page_numbers": "false", "include_question_numbers": "false", "alert_emails": [], "save_logic_data": "false", "messages": { "inputmask": [], "r_extreme_label": 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Cesspit Survey