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Our Accessibility - Ageas
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</a> <ul class="primary-nav__dropdown-menu"> <li> <a class="primary-nav__dropdown-link" href="/need-help/" target="_top" title="Help centre">Help centre</a> </li> <li> <a class="primary-nav__dropdown-link" href="/need-help/supporting-all-customers/health-and-wellbeing/" target="_top" title="Health & wellbeing">Health & wellbeing</a> </li> <li> <a class="primary-nav__dropdown-link" href="/need-help/supporting-all-customers/life-events/" target="_top" title="Life events">Life events</a> </li> <li> <a class="primary-nav__dropdown-link" href="/need-help/supporting-all-customers/money-worries/" target="_top" title="Money worries">Money worries</a> </li> <li> <a class="primary-nav__dropdown-link" href="/need-help/supporting-all-customers/accessibility/" target="_top" title="Accessibility help and guidance">Accessibility</a> </li> </ul> </li> <li class="primary-nav__item"> <a href="https://my.ageas.co.uk/login?" class="primary-nav__link primary-nav__link--highlight" target="_top" title="Log in to your account"> Log in </a> </li> <li class="primary-nav__item primary-nav__item--search"> <button class="site-search-btn js-site-search-btn" aria-controls="siteSearchWrapper" aria-expanded="false">Search</button> </li> </ul> <div id="siteSearchWrapper" class="site-search-wrapper js-site-search-wrapper"> <form class="site-search" action="/search-page/"> <input id="site-searchbar" class="site-search__term" type="text" name="q" placeholder="search here"> <label for="site-searchbar" class="site-search__label">Search on Ageas.co.uk</label> <input class="site-search__submit" type="submit" name="submit" aria-label="submit"> </form> </div> </div> </div> </nav> </header> <div class="chat-panel"> <button class="chat-panel__btn" type="button" onclick="javascript: openChat();"> <picture class="chat-panel__picture"> <source media="(min-width: 320px)" srcset="/Static/images/png/ageas_chatbot_pink_large.png 1x, /Static/images/png/ageas_chatbot_pink_large__2x.png 2x"> <img src="/Static/images/png/ageas_chatbot_pink_large.png" alt="Ageas Virtual Assistant"> </picture> </button> </div> <div class="main" id="main" role="main"> <div class="breadcrumb breadcrumb--inverted"> <nav aria-label="Breadcrumb" class="breadcrumb__nav"> <ul class="breadcrumb__list" itemscope itemtype="http://schema.org/BreadcrumbList"> <li class="breadcrumb__item" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <a href="/" class="breadcrumb__link" itemscope itemtype="http://schema.org/WebPage" itemprop="item" itemid="https://www.ageas.co.uk/" title="Ageas - Car, Home, Van, Travel and Pet Insurance"> <span itemprop="name">Ageas Home</span> </a> <meta itemprop="position" content="1" /> </li> <li class="breadcrumb__item" itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"> <span class="breadcrumb__nolink" itemprop="name" aria-current="page"> Accessibility </span> <meta itemprop="position" content="2" /> </li> </ul> </nav> </div> <div class="banner-simple js-banner-simple bg-grey"> <div class="container-fluid"> <h1 class="banner-simple__heading ">Accessibility</h1> </div> </div> <div class="container-fluid bg-white"> <div class="row"> <div class="offset-md-1 col-md-10"> <div class="main-content js-main-content"><h4>Accessibility</h4> <p>We want our web sites and online services to be accessible for our customers with a disability, which may affect how they view and access their insurance documents. That's why we're working hard to make sure our site meets the Web Access Initiative (WAI) Priorities 1 and 2 for accessibility standards.</p> <p>Below, you'll find useful information on how to change your browser settings. Just so you know, these instructions are for Internet Explorer and may vary depending on the browser version you're using. If you have any problems please use the 'Help' menu in your browser toolbar.</p> <h4>Using access keys on our website</h4> <p>You can jump between sections of our website to get around and find the information you're looking for by just using your keyboard.</p> <p>Our website uses the UK government access key system and the following information details each of the keyboard shortcut commands you can use:</p> <p>S - Skip to main content<br />0 - Accessibility<br />1 - Home page<br />3 - Site map<br />4 - Search<br />8 - Terms and conditions<br />9 - Contact us</p> <p>Depending on your browser type, you should use one of the following:</p> <ul> <li>Internet Explorer 5+: Hold down the ALT key and select the number/letter of the access key, then press ENTER.</li> <li>Internet Explorer 4: Hold down the ALT key and select the number/letter of the access key.</li> <li>Internet Explorer 5+ for Mac: Hold down the CTRL key and select the number/letter of the access key.</li> <li>Internet Explorer 4.5 for Mac: Access keys aren't supported.</li> <li>Netscape 6+: Hold down the ALT key and select the number/letter of the access key.</li> <li>Netscape earlier versions: Access keys aren't supported.</li> <li>Mozilla: Hold down the ALT key and select the number/letter of the access key.</li> </ul> <p><br />We've provided text equivalents for all the images on our site, with the relevant page and table header tags inserted.<br /><br /></p> <h4>To permanently apply font and colour changes</h4> <ol> <li>On the browser Tools menu select 'Internet Options'</li> <li>On the General tab, select 'Accessibility'</li> <li>Click on the three boxes to show ticks</li> <li>Click on 'OK'</li> </ol> <p> </p> <h4>To enlarge text</h4> <ol> <li>On the browser Tools menu select 'Internet Options'</li> <li>On the General tab, select 'Accessibility'</li> <li>Tick the 'Ignore font sizes specified on web pages' check box</li> <li>Click on 'OK'</li> <li>On the browser menu select 'view'</li> <li>Click 'text size'</li> <li>Choose the size of text</li> </ol> <p> </p> <h4>To change text and background colour</h4> <ol> <li>On the browser Tools menu select 'Internet Options'</li> <li>On the General tab, select 'Colour'</li> <li>Deselect the 'Use Windows Colours' tick box</li> <li>Select the box next to 'Text' and choose a colour 5. Click on 'OK'</li> <li>Select the box next to 'Background' and choose a colour</li> <li>Click on 'OK'</li> </ol> <p> </p> <h4>To prevent graphics and images appearing</h4> <ol> <li>On the browser Tools menu select 'Internet Options'</li> <li>On the Advanced tab, scroll down to the 'Multimedia' heading</li> <li>Deselect the graphics options 'animations', 'videos', 'pictures' and 'images' by clicking on the boxes to remove the ticks</li> <li>Click on 'Apply' then 'OK'</li> </ol> <p> </p> <h4>To change the size of the window</h4> <ol> <li>On the browser View menu select 'Full screen' or press F11</li> <li>To change the colour of links displayed on a screen</li> <li>On the browser Tools menu select 'Internet Options'</li> <li>On the General tab, select 'Accessibility'</li> <li>Click on 'Select ignore colours specified on Web pages' – should contain a tick</li> <li>Click 'OK'</li> <li>Select 'General' tab and click on 'Colours'</li> <li>Turn off the 'Use hover colours' tick box – should not contain a tick</li> <li>Select 'Visited' and choose the colour that suits you best, click 'OK'</li> <li>Select 'Not Visited' and choose the colour that suits you best, click 'OK'</li> <li>Select 'OK' for 'Colours'</li> <li>Select 'OK' for 'Internet Options'</li> </ol> <p><br />If you have any problems changing your browser settings, use the Help menu in your browser toolbar.<br /><br /><br /></p></div> </div> </div> </div> <div class="claims bg-grey"> <div class="container-fluid claims__inner"> <div class="claims__left-side"> <div class="claims__image"> <img alt="Get in touch" class="claims__img" src="https://www.ageas.co.uk/globalassets/assets/icons/ageas-care_ageas-icon.png?w=160&mode=crop" /> </div> <h4 class="claims__heading ">Making insurance easy for everyone</h4> <div class="claims__content"> <p>We believe it should be easy to protect the things and people most important to you. That’s why we aim to reduce the barriers people face by making our services as accessible as possible, ensuring you have the best experience when insuring through us.</p> </div> </div> <div class="claims__right-side"> <a href="https://www.ageas.co.uk/need-help/supporting-all-customers/accessibility/" class="btn btn--primary claims__btn " title="Find out more" target="_top">Find out more</a> </div> </div> </div> <div class=terms-container-bottom></div> </div> <footer class="footer" id="footer" role="contentinfo"> <div class="primary-footer"> <div class="container-fluid"> <div class="primary-footer__inner"> <nav class="primary-footer__nav"> <h3 class="primary-footer__nav-title">About us</h3> <ul class="primary-footer__nav-list"> <li class="primary-footer__nav-item"> <a class="primary-footer__nav-link" href="https://www.ageas.co.uk/about-ageas/who-we-are/">Who we are</a> </li> <li class="primary-footer__nav-item"> <a class="primary-footer__nav-link" href="https://www.ageas.co.uk/about-ageas/our-executive-team/" target="_top">Our executive team</a> </li> <li class="primary-footer__nav-item"> <a class="primary-footer__nav-link" href="https://www.ageas.co.uk/about-ageas/our-heritage/" target="_top" title="Our heritage ">Our heritage</a> </li> <li class="primary-footer__nav-item"> <a class="primary-footer__nav-link" href="https://www.ageas.co.uk/insurance-reviews/">Customer reviews</a> </li> <li class="primary-footer__nav-item"> <a class="primary-footer__nav-link" href="https://www.ageas.co.uk/careers/" target="_top">Careers</a> </li> <li class="primary-footer__nav-item"> <a class="primary-footer__nav-link" href="https://www.ageas.co.uk/newsroom/" target="_top">Newsroom</a> </li> <li class="primary-footer__nav-item"> <a class="primary-footer__nav-link" href="https://www.ageas.com/" target="_blank" title="Ageas Group">Ageas Group</a> </li> <li class="primary-footer__nav-item"> <a class="primary-footer__nav-link" href="https://www.ageasbroker.co.uk/" target="_blank" title="Ageas Brokers">Ageas Brokers</a> </li> <li class="primary-footer__nav-item"> <a class="primary-footer__nav-link" href="https://www.ageas.co.uk/claims/no-claims-discount/">NCD via Broker</a> </li> <li class="primary-footer__nav-item"> <a class="primary-footer__nav-link" href="https://www.ageas.co.uk/important-information/" target="_top">Important information</a> </li> <li class="primary-footer__nav-item"> <a class="primary-footer__nav-link" href="https://www.ageas.co.uk/terms-of-business/" target="_top">Terms of business</a> </li> </ul> </nav> <nav class="primary-footer__nav"> <h3 class="primary-footer__nav-title">Useful links</h3> <ul class="primary-footer__nav-list"> <li class="primary-footer__nav-item"> <a class="primary-footer__nav-link" href="https://www.ageas.co.uk/need-help/" target="_top">Need help?</a> </li> <li class="primary-footer__nav-item"> <a class="primary-footer__nav-link" href="https://www.ageas.co.uk/need-help/supporting-all-customers/">Supporting all customers</a> </li> <li class="primary-footer__nav-item"> <a class="primary-footer__nav-link" href="https://www.ageas.co.uk/claims/">Claims</a> </li> <li class="primary-footer__nav-item"> <a class="primary-footer__nav-link" href="https://www.ageas.co.uk/existing-customers/">Existing customers</a> </li> <li class="primary-footer__nav-item"> <a class="primary-footer__nav-link" href="https://www.ageas.co.uk/solved/" title="Solved hub">Solved hub</a> </li> <li class="primary-footer__nav-item"> <a class="primary-footer__nav-link" href="https://www.ageas.co.uk/policy-documents/" target="_top">Policy documents</a> </li> <li class="primary-footer__nav-item"> <a class="primary-footer__nav-link" href="https://www.ageas.co.uk/make-a-complaint/" target="_top">Make a complaint</a> </li> </ul> </nav> <div class="primary-footer__socials-and-logo"> <nav class="primary-footer__socials"> <h3 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class="secondary-footer__inner"> <p class="secondary-footer__copyright">漏 ageas 2024</p> <nav class="secondary-footer__nav"> <ul class="secondary-footer__nav-list"> <li class="secondary-footer__nav-item"> <a class="secondary-footer__nav-link" href="https://www.ageas.co.uk/accessibility/" target="_top" title="Help with accessibility">Accessibility</a> </li> <li class="secondary-footer__nav-item"> <a class="secondary-footer__nav-link" href="https://www.ageas.co.uk/cookies/" target="_top">Cookies</a> </li> <li class="secondary-footer__nav-item"> <a class="secondary-footer__nav-link" href="https://www.ageas.co.uk/important-information/modern-slavery-statement/" target="_top">Modern slavery statement</a> </li> <li class="secondary-footer__nav-item"> <a class="secondary-footer__nav-link" href="https://www.ageas.co.uk/privacy-notice/" target="_top">Privacy notices</a> </li> <li class="secondary-footer__nav-item"> <a class="secondary-footer__nav-link" href="https://www.ageas.co.uk/terms-and-conditions/" target="_top">Terms and conditions</a> </li> </ul> </nav> </div> </div> </div> <div class="legal-footer"> <div class="container-fluid"> <small> Registered office: Ageas House, Hampshire Corporate Park, Templars Way, Eastleigh, Hampshire, SO53 3YA </small> <small> <p>ageas is a trading name of Ageas Retail Limited (Company Reg. No. 1324965) and Ageas Insurance Limited (Company Reg. No. 354568). Registered in England and Wales. Registered office: Ageas House, Hampshire Corporate Park, Eastleigh, Hampshire, SO53 3YA. ageas car, home and van insurance are arranged and administered by Ageas Retail Limited and underwritten by Ageas Insurance Limited, who also provide the claims service. ageas pet insurance is arranged and administered by Ageas Retail Limited. Ageas Retail Limited is authorised and regulated by the Financial Conduct Authority, Financial Services Register reference number: 312468. Ageas Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, Financial Services Register reference number: 202039. Ageas Travel Insurance is arranged and administered by Hood Travel Limited. Registered office: 2nd Floor, Dencora Court, Tylers Avenue, Southend-on-Sea, Essex, SS1 2BB. Registered in England and Wales 08318836. Hood Travel Ltd is authorised and regulated by the Financial Conduct Authority. 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