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고객 경험 전략 컨설팅 | Bain & Company

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aria-label="Frankfurt">Frankfurt</a> </li> <li> <a href="/ko/offices/helsinki/" aria-label="Helsinki">Helsinki</a> </li> <li> <a href="/ko/offices/istanbul/" aria-label="Istanbul">Istanbul</a> </li> <li> <a href="/ko/offices/johannesburg/" aria-label="Johannesburg">Johannesburg</a> </li> <li> <a href="/ko/offices/kyiv/" aria-label="Kyiv">Kyiv</a> </li> <li> <a href="/ko/offices/lisbon/" aria-label="Lisbon">Lisbon</a> </li> <li> <a href="/ko/offices/london/" aria-label="London">London</a> </li> <li> <a href="/ko/offices/madrid/" aria-label="Madrid">Madrid</a> </li> <li> <a href="/ko/offices/milan/" aria-label="Milan">Milan</a> </li> <li> <a href="/ko/offices/munich/" aria-label="Munich">Munich</a> </li> <li> <a href="/ko/offices/oslo/" aria-label="Oslo">Oslo</a> </li> <li> <a href="/ko/offices/paris/" aria-label="Paris">Paris</a> </li> <li> <a href="/ko/offices/riyadh/" aria-label="Riyadh">Riyadh</a> </li> <li> <a href="/ko/offices/rome/" aria-label="Rome">Rome</a> </li> <li> <a href="/ko/offices/stockholm/" aria-label="Stockholm">Stockholm</a> </li> <li> <a href="/ko/offices/vienna/" aria-label="Vienna">Vienna</a> </li> <li> <a href="/ko/offices/warsaw/" aria-label="Warsaw">Warsaw</a> </li> <li> <a href="/ko/offices/zurich/" aria-label="Zurich">Zurich</a> </li> </ul> </section> </div> </div> <div class="utility-megamenu__regions"> <h5 class="">아시아, 호주</h5> <div> <section> <ul> <li> <a href="/ko/offices/bangkok/" aria-label="Bangkok">Bangkok</a> </li> <li> <a href="/offices/beijing/" aria-label="Beijing">Beijing</a> </li> <li> <a href="/ko/offices/bengaluru/" aria-label="Bengaluru">Bengaluru</a> </li> <li> <a href="/ko/offices/ho-chi-minh-city/" aria-label="Ho Chi Minh City">Ho Chi Minh City</a> </li> <li> <a href="/ko/offices/hong-kong/" aria-label="Hong Kong">Hong Kong</a> </li> <li> <a href="/ko/offices/jakarta/" aria-label="Jakarta">Jakarta</a> </li> <li> <a href="/ko/offices/kuala-lumpur/" aria-label="Kuala Lumpur">Kuala Lumpur</a> </li> <li> <a href="/ko/offices/manila/" aria-label="Manila">Manila</a> </li> <li> <a href="/ko/offices/melbourne/" aria-label="Melbourne">Melbourne</a> </li> <li> <a href="/ko/offices/mumbai/" aria-label="Mumbai">Mumbai</a> </li> <li> <a href="/ko/offices/new-delhi/" aria-label="New Delhi">New Delhi</a> </li> <li> <a href="/ko/offices/perth/" aria-label="Perth">Perth</a> </li> <li> <a href="/ko/offices/seoul/" aria-label="Seoul">Seoul</a> </li> <li> <a href="/ko/offices/shanghai/" aria-label="Shanghai">Shanghai</a> </li> <li> <a href="/ko/offices/singapore/" aria-label="Singapore">Singapore</a> </li> <li> <a href="/ko/offices/sydney/" aria-label="Sydney">Sydney</a> </li> <li> <a href="/ko/offices/tokyo/" aria-label="Tokyo">Tokyo</a> </li> </ul> </section> </div> </div> </div> <div class="utility-megamenu__cta"> <a href="/ko/about-bain/global-offices/" aria-label="오피스 전체보기" target="" class="textlink textlink--cta">오피스 전체보기</a> </div> </div> </div> </section> </li> <li > <a href="/ko/about-bain/alumni-services/" aria-label="얼럼나이" class="no-caret career-utility-black-color">얼럼나이</a> </li><li > <a href="/ko/about-bain/media-center/" aria-label="미디어 센터" target="_top" class="no-caret career-utility-black-color">미디어 센터</a> </li><li > <a href="/ko/subscribe/" aria-label="구독" class="no-caret career-utility-black-color">구독</a> </li><li > <a href="/ko/about-bain/contact-us/" aria-label="연락처" target="_top" class="no-caret career-utility-black-color">연락처</a> </li> </ul> </div> <div class="utility-navigation__right"> <ul> <li> <a href="#" aria-label="Korea | 한국어" data-toggle="utility-nav-languages" data-nav-menu-control class="career-utility-black-color" > <i class="utility-navigation__icon utility-megamenu__icon utility-megamenu__icon--spritesheet korea-icon"></i> Korea | 한국어 </a> <section class="dropdown-pane utility-megamenu utility-megamenu--language" id="utility-nav-languages" data-dropdown data-v-offset=11 data-close-on-click="true" data-auto-focus="false"> 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title="Spain (Espa&#241;ol)" target="" data-visibility-id="utility-lang-message_es-es" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet spain-icon"></i> Spain <span>(Espa&#241;ol)</span> </a> </li> <li> <a href="/el/consulting-services/customer-strategy-and-marketing/customer-experience-transformation/" title="Greece (Ellinik&#225;)" target="" data-visibility-id="utility-lang-message_el" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet greece-icon"></i> Greece <span>(Ellinik&#225;)</span> </a> </li> </ul> </section> </div> </div> <div class="utility-megamenu__regions"> <h5 class="">아시아, 호주</h5> <div> <section> <ul> <li> <a href="http://www.bain.cn/" title="China (中文版)" target="_blank" data-visibility-id="utility-lang-message_zh" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet china-icon"></i> China <span>(中文版)</span> <span class="icon-external-link"></span> 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data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" class="off-canvas-menu__back-link">산업</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5> <a href="/ko/industries/financial-services/" aria-label="금융 서비스">금융 서비스</a> </h5> <ul> <li> <a href="/ko/industries/financial-services/banking/" aria-label="뱅킹 (EN)">뱅킹 (EN)</a> </li> <li> <a href="/ko/industries/financial-services/insurance/" aria-label="보험 (EN)">보험 (EN)</a> </li> <li> <a href="/ko/industries/financial-services/risk-finance-compliance/" aria-label="리스크, 금융 및 규제 (EN)">리스크, 금융 및 규제 (EN)</a> </li> </ul> </div> </div> </li> <li> <a href="/ko/industries/forest-products-paper-packaging/" aria-label="임산물 산업, 제지 및 포장재">임산물 산업, 제지 및 포장재</a> </li> <li> <a href="#" id="sub-nav-0e7fca34-c75d-4784-9ffd-5c5aab4ca5ed" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">헬스케어</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#sub-nav-0e7fca34-c75d-4784-9ffd-5c5aab4ca5ed, #sub-nav-0e7fca34-c75d-4784-9ffd-5c5aab4ca5ed-close, #nav-3e09a4bb-c872-4c99-bb88-db29e4eebab3-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="sub-nav-0e7fca34-c75d-4784-9ffd-5c5aab4ca5ed-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" class="off-canvas-menu__back-link">산업</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5> <a href="/ko/industries/healthcare/" aria-label="헬스케어">헬스케어</a> </h5> <ul> <li> <a href="/ko/industries/healthcare/pharmaceuticals/" aria-label="제약 (EN)">제약 (EN)</a> </li> <li> <a href="/ko/industries/healthcare/medical-technology/" aria-label="의료 기술 (EN)">의료 기술 (EN)</a> </li> <li> <a href="/ko/industries/healthcare/health-insurance-delivery-systems/" aria-label="헬스케어 납부자 및 전달체계 (EN)">헬스케어 납부자 및 전달체계 (EN)</a> </li> </ul> </div> </div> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="/ko/industries/infrastructure-construction-building-products/" aria-label="인프라, 건설 및 건축 자재">인프라, 건설 및 건축 자재</a> </li> <li> <a href="/ko/industries/machinery-equipment/" aria-label="산업용 기계&#160;">산업용 기계&#160;</a> </li> <li> <a href="/ko/industries/media-and-entertainment/" aria-label="미디어 및 엔터테인먼트">미디어 및 엔터테인먼트</a> </li> <li> <a href="/ko/industries/metals-mining/" aria-label="금속 및 광업">금속 및 광업</a> </li> <li> <a href="/ko/industries/oil-gas/" aria-label="석유 및 가스">석유 및 가스</a> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="/ko/industries/private-equity/" aria-label="사모펀드">사모펀드</a> </li> <li> <a href="/ko/industries/retail/" aria-label="유통">유통</a> </li> <li> <a href="/ko/industries/social-public-sector/" aria-label="사회 및 공공 부문">사회 및 공공 부문</a> </li> <li> <a href="#" id="sub-nav-d7d5c029-72a0-428f-bc75-da1ec88bf606" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">기술</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#sub-nav-d7d5c029-72a0-428f-bc75-da1ec88bf606, #sub-nav-d7d5c029-72a0-428f-bc75-da1ec88bf606-close, #nav-3e09a4bb-c872-4c99-bb88-db29e4eebab3-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="sub-nav-d7d5c029-72a0-428f-bc75-da1ec88bf606-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" class="off-canvas-menu__back-link">산업</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5> <a href="/ko/industries/technology/" aria-label="기술">기술</a> </h5> <ul> <li> <a href="/ko/industries/technology/software-value-creation/" aria-label="소프트웨어 (EN)">소프트웨어 (EN)</a> </li> <li> <a href="/ko/industries/technology/internet-of-things/" aria-label="사물인터넷(IoT) (EN)">사물인터넷(IoT) (EN)</a> </li> </ul> </div> </div> </li> <li> <a href="/ko/industries/telecommunications/" aria-label="텔레콤">텔레콤</a> </li> <li> <a href="/ko/industries/utilities-renewables/" aria-label="유틸리티 및 재생가능 에너지">유틸리티 및 재생가능 에너지</a> </li> </ul> </div> </div> </div> </div> </section> </div> </div> </li> <li> <a href="#" id="nav-fa6a2bff-bdc6-46dd-9f13-81e1956fe180" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-two-active">컨설팅 서비스</a> <div class="primary-nav__mega-menu mega-menu__level-two--expanded mega-menu__level-two--expanded-complete" data-level="1" data-delay-toggle data-control-elements="#nav-fa6a2bff-bdc6-46dd-9f13-81e1956fe180, #nav-fa6a2bff-bdc6-46dd-9f13-81e1956fe180-close" data-class-toggle="mega-menu__level-two--expanded" data-delay-time="400" data-reverse="true"> <div class="primary-nav__mega-menu-wrapper"> <div id="off-canvas-header" class="off-canvas-menu__header"> <button data-toggle="off-canvas-menu body html overlay" aria-controls="off-canvas-menu" aria-label="menu" class="js-hamburger-btn js-hamburger-btn-in-off-canvas"> <span class="icon-bars"></span> </button> <div class="off-canvas-menu__logo primary-nav__logo "> <a href="/ko/" aria-label="Main navigation logo link"> <img alt="" src="/contentassets/0b88e3e10a7b4592809517c28b75847e/logo_red_bain.svg" /> </a> </div> </div> <div class="off-canvas-menu__back-link"> <a id="nav-fa6a2bff-bdc6-46dd-9f13-81e1956fe180-close" data-toggle="off-canvas-header" data-toggle-element="#off-canvas-menu-container" data-close-only="true" data-toggle-class="level-two-active" data-remove-class="level-three-active" class="off-canvas-menu__back-link ">메인 메뉴</a> </div> <section data-dynamic-max-height data-delay-time="400"> <div class="primary-nav__level2-container"> <div class="primary-nav__primary-list"> <h4 class="primary-nav__mega-menu-heading"> <a href="/ko/consulting-services/">컨설팅 서비스</a> </h4> <div class="primary-nav__col-group"> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="/ko/consulting-services/customer-strategy-marketing/customer-experience-transformation/" aria-label="Customer Experience">Customer Experience</a> </li> <li> <a href="/ko/consulting-services/sustainability-corporate-responsibility/" aria-label="ESG">ESG</a> </li> <li> <a href="/ko/consulting-services/strategy/next-business-building/" aria-label="Innovation">Innovation</a> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="/ko/consulting-services/mergers-acquisitions/" aria-label="M&amp;A">M&amp;A</a> </li> <li> <a href="/ko/consulting-services/operations/" aria-label="운영 ">운영 </a> </li> <li> <a href="/ko/consulting-services/organization/" aria-label="조직">조직</a> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="/ko/industries/private-equity/" aria-label="사모펀드">사모펀드</a> </li> <li> <a href="/ko/consulting-services/customer-strategy-marketing/" aria-label="고객 전략 및 마케팅">고객 전략 및 마케팅</a> </li> <li> <a href="/ko/consulting-services/strategy/" aria-label="전략">전략</a> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="/ko/vector-digital/advanced-analytics/" aria-label="AI, 인사이트 및 솔루션">AI, 인사이트 및 솔루션</a> </li> <li> <a href="/ko/consulting-services/transformation/" aria-label="변화 혁신">변화 혁신</a> </li> </ul> </div> </div> </div> </div> </section> </div> </div> </li> <li> <a href="/ko/consulting-services/digital-transformation/" aria-label="Digital" class="">Digital</a> </li> <li> <a href="/ko/insights/" aria-label="인사이트" class="">인사이트</a> </li> <li> <a href="#" id="nav-da8f6654-c753-40dd-bb6a-053b8fa46777" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-two-active">베인 소개</a> <div class="primary-nav__mega-menu" data-level="1" data-delay-toggle data-control-elements="#nav-da8f6654-c753-40dd-bb6a-053b8fa46777, #nav-da8f6654-c753-40dd-bb6a-053b8fa46777-close" data-class-toggle="mega-menu__level-two--expanded" data-delay-time="400" data-reverse="true"> <div class="primary-nav__mega-menu-wrapper"> <div id="off-canvas-header" class="off-canvas-menu__header"> <button data-toggle="off-canvas-menu body html overlay" aria-controls="off-canvas-menu" aria-label="menu" class="js-hamburger-btn js-hamburger-btn-in-off-canvas"> <span class="icon-bars"></span> </button> <div class="off-canvas-menu__logo primary-nav__logo "> <a href="/ko/" aria-label="Main navigation logo link"> <img alt="" src="/contentassets/0b88e3e10a7b4592809517c28b75847e/logo_red_bain.svg" /> </a> </div> </div> <div class="off-canvas-menu__back-link"> <a id="nav-da8f6654-c753-40dd-bb6a-053b8fa46777-close" data-toggle="off-canvas-header" data-toggle-element="#off-canvas-menu-container" data-close-only="true" data-toggle-class="level-two-active" data-remove-class="level-three-active" class="off-canvas-menu__back-link ">메인 메뉴</a> </div> <section data-dynamic-max-height data-delay-time="400"> <div class="primary-nav__level2-container"> <div class="primary-nav__primary-list"> <h4 class="primary-nav__mega-menu-heading"> <a href="/ko/about-bain/">베인 소개</a> </h4> <div class="primary-nav__col-group"> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="/ko/about-bain/what-we-do/" aria-label=" 업무 소개"> 업무 소개</a> </li> <li> <a href="/ko/about-bain/what-we-believe/" aria-label=" 베인의 신념"> 베인의 신념</a> </li> <li> <a href="/ko/about-bain/our-people/" aria-label=" 구성원 및 리더십 소개"> 구성원 및 리더십 소개</a> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="/ko/results/" aria-label="고객 성과">고객 성과</a> </li> <li> <a href="/ko/about-bain/awards-recognition/" aria-label=" 주요 수상 경력"> 주요 수상 경력</a> </li> <li> <a href="/ko/about-bain/global-affiliations/" aria-label=" 글로벌 파트너사"> 글로벌 파트너사</a> </li> </ul> </div> </div> </div> <section class="primary-nav__secondary-list"> <h5 class="primary-nav__mega-menu-heading">Further: Our global responsibility</h5> <div class="primary-nav__col-group"> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="/ko/about-bain/further/diversity-inclusion/" aria-label=" 다양성과 포용"> 다양성과 포용</a> </li> </ul> </div> </div> </section> <section class="primary-nav__secondary-list"> <div class="primary-nav__col-group"> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="/ko/about-bain/further/social-impact/" aria-label=" 사회 공헌 활동"> 사회 공헌 활동</a> </li> <li> <a href="/ko/about-bain/further/our-sustainability/" aria-label="Sustainability">Sustainability</a> </li> <li> <a href="/ko/about-bain/world-economic-forum/" aria-label="World Economic Forum">World Economic Forum</a> </li> </ul> </div> </div> <a class="primary-nav__see-all" href="/ko/about-bain/further/" aria-label="Learn more about Further">Learn more about Further</a> </section> </div> </section> </div> </div> </li> <li> <a href="#" id="nav-52603b12-1012-45a1-b472-d6e54d7a3620" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-two-active">Careers</a> <div class="primary-nav__mega-menu" data-level="1" data-delay-toggle data-control-elements="#nav-52603b12-1012-45a1-b472-d6e54d7a3620, #nav-52603b12-1012-45a1-b472-d6e54d7a3620-close" data-class-toggle="mega-menu__level-two--expanded" data-delay-time="400" data-reverse="true"> <div class="primary-nav__mega-menu-wrapper"> <div id="off-canvas-header" class="off-canvas-menu__header"> <button data-toggle="off-canvas-menu body html overlay" aria-controls="off-canvas-menu" aria-label="menu" class="js-hamburger-btn js-hamburger-btn-in-off-canvas"> <span class="icon-bars"></span> </button> <div class="off-canvas-menu__logo primary-nav__logo "> <a href="/ko/" aria-label="Main navigation logo link"> <img alt="" src="/contentassets/0b88e3e10a7b4592809517c28b75847e/logo_red_bain.svg" /> </a> </div> </div> <div class="off-canvas-menu__back-link"> <a id="nav-52603b12-1012-45a1-b472-d6e54d7a3620-close" data-toggle="off-canvas-header" data-toggle-element="#off-canvas-menu-container" data-close-only="true" data-toggle-class="level-two-active" data-remove-class="level-three-active" class="off-canvas-menu__back-link ">메인 메뉴</a> </div> <section data-dynamic-max-height data-delay-time="400"> <div class="primary-nav__level2-container"> <div class="primary-nav__primary-list"> <h4 class="primary-nav__mega-menu-heading"> <a href="/ko/careers/">Careers</a> </h4> <div class="primary-nav__col-group"> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="sub-nav-1240536b-7801-4e33-94f2-12a1114c770e" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">Work with Us</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#sub-nav-1240536b-7801-4e33-94f2-12a1114c770e, #sub-nav-1240536b-7801-4e33-94f2-12a1114c770e-close, #nav-52603b12-1012-45a1-b472-d6e54d7a3620-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="sub-nav-1240536b-7801-4e33-94f2-12a1114c770e-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" class="off-canvas-menu__back-link">Careers</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5> <a href="/ko/careers/work-with-us/" aria-label="Work with Us">Work with Us</a> </h5> <ul> <li> <a href="/ko/careers/work-with-us/find-your-place/" aria-label="Find Your Place">Find Your Place</a> </li> <li> <a href="/ko/careers/work-with-us/our-work-areas/" aria-label="Our Work Areas">Our Work Areas</a> </li> <li> <a href="/ko/careers/work-with-us/integrated-teams/" aria-label="Integrated Teams">Integrated Teams</a> </li> <li> <a href="/ko/careers/work-with-us/students/" aria-label="Students">Students</a> </li> <li> <a href="/ko/careers/work-with-us/internships-programs/" aria-label="Internships &amp; Programs">Internships &amp; Programs</a> </li> <li> <a href="/ko/careers/work-with-us/recruiting-events/" aria-label="Recruiting Events">Recruiting Events</a> </li> </ul> </div> </div> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="sub-nav-19a01720-f63b-43e8-b95a-26cb94753a85" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">Life at Bain</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#sub-nav-19a01720-f63b-43e8-b95a-26cb94753a85, #sub-nav-19a01720-f63b-43e8-b95a-26cb94753a85-close, #nav-52603b12-1012-45a1-b472-d6e54d7a3620-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="sub-nav-19a01720-f63b-43e8-b95a-26cb94753a85-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" class="off-canvas-menu__back-link">Careers</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5> <a href="/ko/careers/life-at-bain/" aria-label="Life at Bain">Life at Bain</a> </h5> <ul> <li> <a href="/ko/careers/life-at-bain/supporting-your-growth/career-stories/" aria-label="Career Stories">Career Stories</a> </li> <li> <a href="/ko/careers/life-at-bain/our-people/" aria-label="Our People">Our People</a> </li> <li> <a href="/ko/careers/life-at-bain/where-we-work/" aria-label="Where We Work">Where We Work</a> </li> <li> <a href="/ko/careers/life-at-bain/supporting-your-growth/" aria-label="Supporting Your Growth">Supporting Your Growth</a> </li> <li> <a href="/ko/careers/life-at-bain/affinity-groups/" aria-label="Affinity Groups">Affinity Groups</a> </li> <li> <a href="/ko/careers/life-at-bain/benefits/" aria-label="Benefits">Benefits</a> </li> </ul> </div> </div> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="/ko/careers/impact-stories/" aria-label="Impact Stories">Impact Stories</a> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="sub-nav-9f910f1f-50e0-4111-8314-5fe4df5a8682" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">Hiring Process</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#sub-nav-9f910f1f-50e0-4111-8314-5fe4df5a8682, #sub-nav-9f910f1f-50e0-4111-8314-5fe4df5a8682-close, #nav-52603b12-1012-45a1-b472-d6e54d7a3620-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="sub-nav-9f910f1f-50e0-4111-8314-5fe4df5a8682-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" class="off-canvas-menu__back-link">Careers</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5> <a href="/ko/careers/hiring-process/" aria-label="Hiring Process">Hiring Process</a> </h5> <ul> <li> <a href="/ko/careers/hiring-process/what-to-expect/" aria-label="What to Expect">What to Expect</a> </li> <li> <a href="/ko/careers/hiring-process/interviewing/" aria-label="Interviewing">Interviewing</a> </li> </ul> </div> </div> </li> </ul> </div> <div class="primary-nav__career-ctas primary-nav__career-ctas-hamburger"> <a href="/ko/careers/find-a-role/" class="btn--pill-hamburger " data-ctabuttonclick="true">FIND JOBS </a> </div> </div> </div> </div> </section> </div> </div> </li> </ul> <ul class="primary-nav__level-one off-canvas-menu__utility-nav global-utility-nav"> <li> <a href="#" id="nav-utility-466f6526-d90d-4c2e-8e2d-d7485c8436f7" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-two-active"> 오피스 </a> <div class="primary-nav__mega-menu" data-level="1" data-delay-toggle data-control-elements="#nav-utility-466f6526-d90d-4c2e-8e2d-d7485c8436f7, #nav-utility-466f6526-d90d-4c2e-8e2d-d7485c8436f7-close" data-class-toggle="mega-menu__level-two--expanded" data-delay-time="400" data-reverse="true"> <div class="primary-nav__mega-menu-wrapper"> <div id="off-canvas-header" class="off-canvas-menu__header"> <button data-toggle="off-canvas-menu body html overlay" aria-controls="off-canvas-menu" aria-label="menu" class="js-hamburger-btn js-hamburger-btn-in-off-canvas"> <span class="icon-bars"></span> </button> <div class="off-canvas-menu__logo primary-nav__logo "> <a href="/ko/" aria-label="Main navigation logo link"> <img alt="" src="/contentassets/0b88e3e10a7b4592809517c28b75847e/logo_red_bain.svg" /> </a> </div> </div> <div class="off-canvas-menu__back-link"> <a id="nav-utility-466f6526-d90d-4c2e-8e2d-d7485c8436f7-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-two-active" data-remove-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">메인 메뉴</a> </div> <section data-dynamic-max-height data-delay-time="400"> <div class="primary-nav__level2-container"> <div class="primary-nav__primary-list"> <h4 class="primary-nav__mega-menu-heading"> <a href="" aria-label="오피스">오피스</a> </h4> <div class="primary-nav__col-group"> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="nav-utility-6fbe3e1d-9b08-4ab1-a150-590449c3e04e" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">미주</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#nav-utility-6fbe3e1d-9b08-4ab1-a150-590449c3e04e, #nav-utility-6fbe3e1d-9b08-4ab1-a150-590449c3e04e-close, #nav-utility-466f6526-d90d-4c2e-8e2d-d7485c8436f7-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="nav-utility-6fbe3e1d-9b08-4ab1-a150-590449c3e04e-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">오피스</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5 class="">미주</h5> <ul> <li> <a href="/ko/offices/atlanta/" aria-label="Atlanta">Atlanta</a> </li> <li> <a href="/ko/offices/austin/" aria-label="Austin">Austin</a> </li> <li> <a href="/ko/offices/bogota/" aria-label="Bogota">Bogota</a> </li> <li> <a href="/ko/offices/boston/" aria-label="Boston">Boston</a> </li> <li> <a href="/offices/buenos-aires/" aria-label="Buenos Aires">Buenos Aires</a> </li> <li> <a href="/ko/offices/Chicago/" aria-label="Chicago">Chicago</a> </li> <li> <a href="/ko/offices/dallas/" aria-label="Dallas">Dallas</a> </li> <li> <a href="/ko/offices/denver/" aria-label="Denver">Denver</a> </li> <li> <a href="/ko/offices/houston/" aria-label="Houston">Houston</a> </li> <li> <a href="/ko/offices/los-angeles/" aria-label="Los Angeles">Los Angeles</a> </li> <li> <a href="/ko/offices/mexico-city/" aria-label="Mexico City">Mexico City</a> </li> <li> <a href="/ko/offices/minneapolis-frwd/" aria-label="Minneapolis">Minneapolis</a> </li> <li> <a href="/ko/offices/monterrey/" aria-label="Monterrey">Monterrey</a> </li> <li> <a href="/ko/offices/montreal/" aria-label="Montreal">Montreal</a> </li> <li> <a href="/ko/offices/new-york/" aria-label="New York">New York</a> </li> <li> <a href="/ko/offices/rio-de-janeiro/" aria-label="Rio de Janeiro">Rio de Janeiro</a> </li> <li> <a href="/ko/offices/san-francisco/" aria-label="San Francisco">San Francisco</a> </li> <li> <a href="/ko/offices/santiago/" aria-label="Santiago">Santiago</a> </li> <li> <a href="/ko/offices/sao-paulo/" aria-label="S&#227;o Paulo">S&#227;o Paulo</a> </li> <li> <a href="/ko/offices/seattle/" aria-label="Seattle">Seattle</a> </li> <li> <a href="/ko/offices/silicon-valley/" aria-label="Silicon Valley">Silicon Valley</a> </li> <li> <a href="/ko/offices/toronto/" aria-label="Toronto">Toronto</a> </li> <li> <a href="/ko/offices/washington-dc/" aria-label="Washington, DC">Washington, DC</a> </li> </ul> </div> </div> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="nav-utility-569357dd-4e4b-4ca4-a68f-2fc1488168b5" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">유럽, 중동, 아프리카 </a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#nav-utility-569357dd-4e4b-4ca4-a68f-2fc1488168b5, #nav-utility-569357dd-4e4b-4ca4-a68f-2fc1488168b5-close, #nav-utility-466f6526-d90d-4c2e-8e2d-d7485c8436f7-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="nav-utility-569357dd-4e4b-4ca4-a68f-2fc1488168b5-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">오피스</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5 class="">유럽, 중동, 아프리카 </h5> <ul> <li> <a href="/ko/offices/amsterdam/" aria-label="Amsterdam">Amsterdam</a> </li> <li> <a href="/ko/offices/athens/" aria-label="Athens">Athens</a> </li> <li> <a href="/ko/offices/berlin/" aria-label="Berlin">Berlin</a> </li> <li> <a href="/ko/offices/brussels/" aria-label="Brussels">Brussels</a> </li> <li> <a href="/ko/offices/copenhagen/" aria-label="Copenhagen">Copenhagen</a> </li> <li> <a href="/ko/offices/doha/" aria-label="Doha">Doha</a> </li> <li> <a href="/ko/offices/dubai/" aria-label="Dubai">Dubai</a> </li> <li> <a href="/ko/offices/dusseldorf/" aria-label="Dusseldorf">Dusseldorf</a> </li> <li> <a href="/ko/offices/frankfurt/" aria-label="Frankfurt">Frankfurt</a> </li> <li> <a href="/ko/offices/helsinki/" aria-label="Helsinki">Helsinki</a> </li> <li> <a href="/ko/offices/istanbul/" aria-label="Istanbul">Istanbul</a> </li> <li> <a href="/ko/offices/johannesburg/" aria-label="Johannesburg">Johannesburg</a> </li> <li> <a href="/ko/offices/kyiv/" aria-label="Kyiv">Kyiv</a> </li> <li> <a href="/ko/offices/lisbon/" aria-label="Lisbon">Lisbon</a> </li> <li> <a href="/ko/offices/london/" aria-label="London">London</a> </li> <li> <a href="/ko/offices/madrid/" aria-label="Madrid">Madrid</a> </li> <li> <a href="/ko/offices/milan/" aria-label="Milan">Milan</a> </li> <li> <a href="/ko/offices/munich/" aria-label="Munich">Munich</a> </li> <li> <a href="/ko/offices/oslo/" aria-label="Oslo">Oslo</a> </li> <li> <a href="/ko/offices/paris/" aria-label="Paris">Paris</a> </li> <li> <a href="/ko/offices/riyadh/" aria-label="Riyadh">Riyadh</a> </li> <li> <a href="/ko/offices/rome/" aria-label="Rome">Rome</a> </li> <li> <a href="/ko/offices/stockholm/" aria-label="Stockholm">Stockholm</a> </li> <li> <a href="/ko/offices/vienna/" aria-label="Vienna">Vienna</a> </li> <li> <a href="/ko/offices/warsaw/" aria-label="Warsaw">Warsaw</a> </li> <li> <a href="/ko/offices/zurich/" aria-label="Zurich">Zurich</a> </li> </ul> </div> </div> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="nav-utility-38ed3ebc-c620-4708-aa71-ecc96f3891d4" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">아시아, 호주</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#nav-utility-38ed3ebc-c620-4708-aa71-ecc96f3891d4, #nav-utility-38ed3ebc-c620-4708-aa71-ecc96f3891d4-close, #nav-utility-466f6526-d90d-4c2e-8e2d-d7485c8436f7-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="nav-utility-38ed3ebc-c620-4708-aa71-ecc96f3891d4-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">오피스</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5 class="">아시아, 호주</h5> <ul> <li> <a href="/ko/offices/bangkok/" aria-label="Bangkok">Bangkok</a> </li> <li> <a href="/offices/beijing/" aria-label="Beijing">Beijing</a> </li> <li> <a href="/ko/offices/bengaluru/" aria-label="Bengaluru">Bengaluru</a> </li> <li> <a href="/ko/offices/ho-chi-minh-city/" aria-label="Ho Chi Minh City">Ho Chi Minh City</a> </li> <li> <a href="/ko/offices/hong-kong/" aria-label="Hong Kong">Hong Kong</a> </li> <li> <a href="/ko/offices/jakarta/" aria-label="Jakarta">Jakarta</a> </li> <li> <a href="/ko/offices/kuala-lumpur/" aria-label="Kuala Lumpur">Kuala Lumpur</a> </li> <li> <a href="/ko/offices/manila/" aria-label="Manila">Manila</a> </li> <li> <a href="/ko/offices/melbourne/" aria-label="Melbourne">Melbourne</a> </li> <li> <a href="/ko/offices/mumbai/" aria-label="Mumbai">Mumbai</a> </li> <li> <a href="/ko/offices/new-delhi/" aria-label="New Delhi">New Delhi</a> </li> <li> <a href="/ko/offices/perth/" aria-label="Perth">Perth</a> </li> <li> <a href="/ko/offices/seoul/" aria-label="Seoul">Seoul</a> </li> <li> <a href="/ko/offices/shanghai/" aria-label="Shanghai">Shanghai</a> </li> <li> <a href="/ko/offices/singapore/" aria-label="Singapore">Singapore</a> </li> <li> <a href="/ko/offices/sydney/" aria-label="Sydney">Sydney</a> </li> <li> <a href="/ko/offices/tokyo/" aria-label="Tokyo">Tokyo</a> </li> </ul> </div> </div> </li> </ul> </div> </div> <a href="/ko/about-bain/global-offices/" aria-label="오피스 전체보기" target="" class="primary-nav__see-all">오피스 전체보기</a> </div> </div> </section> </div> </div> </li> <li > <a href="/ko/about-bain/alumni-services/" aria-label="얼럼나이" class="">얼럼나이</a> </li><li > <a href="/ko/about-bain/media-center/" aria-label="미디어 센터" target="_top" class="">미디어 센터</a> </li><li > <a href="/ko/subscribe/" aria-label="구독" class="">구독</a> </li><li > <a href="/ko/about-bain/contact-us/" aria-label="연락처" target="_top" class="">연락처</a> </li> <li> <a href="#" id="nav-utility-2c76cacf-c76e-47bb-9885-90ce96d721d5" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-two-active"> <i class="utility-navigation__icon utility-megamenu__icon utility-megamenu__icon--spritesheet korea-icon"></i> Korea | 한국어 </a> <div class="primary-nav__mega-menu" data-level="1" data-delay-toggle data-control-elements="#nav-utility-2c76cacf-c76e-47bb-9885-90ce96d721d5, #nav-utility-2c76cacf-c76e-47bb-9885-90ce96d721d5-close" data-class-toggle="mega-menu__level-two--expanded" data-delay-time="400" data-reverse="true"> <div class="primary-nav__mega-menu-wrapper"> <div id="off-canvas-header" class="off-canvas-menu__header"> <button data-toggle="off-canvas-menu body html overlay" aria-controls="off-canvas-menu" aria-label="menu" class="js-hamburger-btn js-hamburger-btn-in-off-canvas"> <span class="icon-bars"></span> </button> <div class="off-canvas-menu__logo primary-nav__logo "> <a href="/ko/" aria-label="Main navigation logo link"> <img alt="" src="/contentassets/0b88e3e10a7b4592809517c28b75847e/logo_red_bain.svg" /> </a> </div> </div> <div class="off-canvas-menu__back-link"> <a id="nav-utility-2c76cacf-c76e-47bb-9885-90ce96d721d5-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-two-active" data-remove-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">메인 메뉴</a> </div> <section data-dynamic-max-height data-delay-time="400"> <div class="primary-nav__level2-container"> <div class="primary-nav__primary-list"> <h4 class="primary-nav__mega-menu-heading"> <a href="" aria-label="지역 및 언어 선택">지역 및 언어 선택</a> </h4> <div class="primary-nav__col-group"> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="nav-utility-2e63827f-0226-4590-aeef-ad05e560799a" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">글로벌</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#nav-utility-2e63827f-0226-4590-aeef-ad05e560799a, #nav-utility-2e63827f-0226-4590-aeef-ad05e560799a-close, #nav-utility-2c76cacf-c76e-47bb-9885-90ce96d721d5-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="nav-utility-2e63827f-0226-4590-aeef-ad05e560799a-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">지역 및 언어 선택</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5 class="">글로벌</h5> <ul> <li> <a href="/consulting-services/customer-strategy-and-marketing/customer-experience-transformation/" title="Global (English)" target="" data-visibility-id="utility-lang-message_en" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--global"></i> Global (English) </a> </li> </ul> </div> </div> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="nav-utility-5f36557b-efd3-4221-9e60-917fe8b8a016" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">미주</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#nav-utility-5f36557b-efd3-4221-9e60-917fe8b8a016, #nav-utility-5f36557b-efd3-4221-9e60-917fe8b8a016-close, #nav-utility-2c76cacf-c76e-47bb-9885-90ce96d721d5-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="nav-utility-5f36557b-efd3-4221-9e60-917fe8b8a016-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">지역 및 언어 선택</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5 class="">미주</h5> <ul> <li> <a href="/pt-br/consulting-services/customer-strategy-and-marketing/customer-experience-transformation/" title="Brazil (Portugu&#234;s)" target="" data-visibility-id="utility-lang-message_pt-br" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet brazil-icon"></i> Brazil (Portugu&#234;s) </a> </li> <li> <a href="/es-ar/consulting-services/customer-strategy-and-marketing/customer-experience-transformation/" title="Argentina (Espa&#241;ol)" target="" data-visibility-id="utility-lang-message_es-ar" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet argentina-icon"></i> Argentina (Espa&#241;ol) </a> </li> <li> <a href="/fr-ca/consulting-services/customer-strategy-and-marketing/customer-experience-transformation/" title="Canada (Fran&#231;ais)" target="" data-visibility-id="utility-lang-message_fr-ca" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet canada-icon"></i> Canada (Fran&#231;ais) </a> </li> <li> <a href="/es-cl/consulting-services/customer-strategy-and-marketing/customer-experience-transformation/" title="Chile (Espa&#241;ol)" target="" data-visibility-id="utility-lang-message_es-cl" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet chile-icon"></i> Chile (Espa&#241;ol) </a> </li> <li> <a href="/es-co/consulting-services/customer-strategy-and-marketing/customer-experience-transformation/" title="Colombia (Espa&#241;ol)" target="" data-visibility-id="utility-lang-message_es-co" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet columbia-icon"></i> Colombia (Espa&#241;ol) </a> </li> </ul> </div> </div> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="nav-utility-191af6a4-afcf-4dff-a501-3c8497851c91" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">유럽, 중동, 아프리카 </a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#nav-utility-191af6a4-afcf-4dff-a501-3c8497851c91, #nav-utility-191af6a4-afcf-4dff-a501-3c8497851c91-close, #nav-utility-2c76cacf-c76e-47bb-9885-90ce96d721d5-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="nav-utility-191af6a4-afcf-4dff-a501-3c8497851c91-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">지역 및 언어 선택</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5 class="">유럽, 중동, 아프리카 </h5> <ul> <li> <a href="/fr/expertises-fonctionnelles/strategie-client-et-marketing/customer-experience-transformation/" title="France (Fran&#231;ais)" target="" data-visibility-id="utility-lang-message_fr" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet france-icon"></i> France (Fran&#231;ais) </a> </li> <li> <a href="/de/managementkompetenzen/kundenstrategie-und-marketing/customer-experience-transformation/" title="DACH Region (Deutsch)" target="" data-visibility-id="utility-lang-message_de" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet german-icon"></i> DACH Region (Deutsch) </a> </li> <li> <a href="/it/consulting-services/customer-strategy-and-marketing/customer-experience-transformation/" title="Italy (Italiano)" target="" data-visibility-id="utility-lang-message_it" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet italy-icon"></i> Italy (Italiano) </a> </li> <li> <a href="/es-es/consulting-services/customer-strategy-and-marketing/customer-experience-transformation/" title="Spain (Espa&#241;ol)" target="" data-visibility-id="utility-lang-message_es-es" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet spain-icon"></i> Spain (Espa&#241;ol) </a> </li> <li> <a href="/el/consulting-services/customer-strategy-and-marketing/customer-experience-transformation/" title="Greece (Ellinik&#225;)" target="" data-visibility-id="utility-lang-message_el" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet greece-icon"></i> Greece (Ellinik&#225;) </a> </li> </ul> </div> </div> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li> <a href="#" id="nav-utility-a4221d70-683d-455c-88a0-6c017b205e6e" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active">아시아, 호주</a> <div class="primary-nav__level-three" data-level="2" data-delay-toggle data-control-elements="#nav-utility-a4221d70-683d-455c-88a0-6c017b205e6e, #nav-utility-a4221d70-683d-455c-88a0-6c017b205e6e-close, #nav-utility-2c76cacf-c76e-47bb-9885-90ce96d721d5-close" data-class-toggle="mega-menu__level-three--expanded" data-delay-time="400" data-reverse="true"> <div class="off-canvas-menu__back-link"> <a id="nav-utility-a4221d70-683d-455c-88a0-6c017b205e6e-close" data-toggle-element="#off-canvas-menu-container" data-toggle-class="level-three-active" data-close-only="true" class="off-canvas-menu__back-link">지역 및 언어 선택</a> </div> <div class="off-canvas-menu__level-three-wrap"> <h5 class="">아시아, 호주</h5> <ul> <li> <a href="http://www.bain.cn/" title="China (中文版)" target="_blank" data-visibility-id="utility-lang-message_zh" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet china-icon"></i> China (中文版) <span class="icon-external-link"></span> </a> </li> <li> <a href="/ko/consulting-services/customer-strategy-marketing/customer-experience-transformation/" title="Korea (한국어)" target="" data-visibility-id="utility-lang-message_ko" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet korea-icon"></i> Korea (한국어) </a> </li> <li> <a href="/ja/consulting-services/customer-strategy-marketing/customer-experience-transformation/" title="Japan (日本語)" target="" data-visibility-id="utility-lang-message_ja" data-utility-lang-nav> <i class="utility-megamenu__icon utility-megamenu__icon--spritesheet japan-icon"></i> Japan (日本語) </a> </li> </ul> </div> </div> </li> </ul> </div> </div> </div> </div> </section> </div> </div> </li> <li> <a href="#" id="red-64e70885-9e54-40f4-a11c-7cb5ab023866" class="js-offcanvas-red-folder" data-nav-red-folder-hamburger-control> <span class="icon-folder"></span>Saved items &nbsp;<span class="red-folder-count-container" data-red-folder-count-container>(<span class="red-folder-count" data-red-folder-count>0</span>)</span> </a> <section class="red-folder empty" data-delay-toggle data-control-elements="#red-64e70885-9e54-40f4-a11c-7cb5ab023866, #red-64e70885-9e54-40f4-a11c-7cb5ab023866-close" 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href="/ko/about-bain/curated-for-you-landing/" data-red-folder-link data-cookie-name="redFolder" data-endpoint="/ko/api/redfolder/getcontent" data-databaseendpointurl="/ko/api/redfolder/addUpdateUserBookmark" class="textlink textlink--cta" aria-label="Save Bookmark">Saved items (<span class="red-folder-count" data-red-folder-count>0</span>)</a> </div> <section class="red-folder-empty"> <span class="icon-folder-open" id="icon-folder-open"></span> <h4 class="">You have no saved items.</h4> <p>관심 있는 내용을 북마크하여 Red 폴더에 저장할 수 있습니다. Red 폴더 에서 저장된 내용을 읽거나 공유해보세요.</p> <div class="red-folder-empty__btns"> <a href="/ko/insights/" class="btn">Explore Bain Insights</a> </div> </section> </div> </section> </li> </ul> <script nonce="jXynyo2jsUazRdksk3aWxkGJ7audjGH2rX1goyBYBHg="> //script to trigger red folder hamburger item for careers (function () { var redFolderCountContainer = document.querySelector('.red-folder-count-container'); var globalRedFolderUtilityNav = document.querySelector('.js-offcanvas-red-folder'); var careerUtilityNavItemRedFolder = document.querySelector('.career-utility-nav-item-red-folder'); var careerUtilityNavItemRedFolderLi = document.querySelector('.career-utility-nav-item-red-folder-li'); if (careerUtilityNavItemRedFolder != null && careerUtilityNavItemRedFolderLi != null) { const observer = new MutationObserver((mutations) => { mutations.forEach((mutation) => { if (mutation.type === 'attributes' && mutation.attributeName === 'class') { if (mutation.target.className.includes('has-count')) { careerUtilityNavItemRedFolderLi.classList.add('full'); careerUtilityNavItemRedFolder.classList.add('utility-navigation__red-folder-link'); careerUtilityNavItemRedFolder.href = globalRedFolderUtilityNav.href; } else { careerUtilityNavItemRedFolderLi.classList.remove('full'); careerUtilityNavItemRedFolder.classList.remove('utility-navigation__red-folder-link'); careerUtilityNavItemRedFolder.href = '#'; } } }); }); observer.observe(redFolderCountContainer, { attributes: true }); } })(); //script to trigger utility nav hamburger for careers (function () { var careerUtilityNavItems = document.querySelectorAll('.career-utility-nav-item'); var menuBackLink = document.querySelector('.career-back-link'); var globalUtlityNavItem = document.querySelector('.global-utility-nav').querySelectorAll('a'); if (careerUtilityNavItems != null) { careerUtilityNavItems.forEach(navItem => navItem.addEventListener('click', function (event) { var target = event.target || event.srcElement; var text = 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role="menuitem">농업 관련 산업</a> </li> <li role="none"> <a href="/ko/industries/aviation/" aria-label="항공 및 운송" role="menuitem">항공 및 운송</a> </li> <li role="none"> <a href="/ko/industries/automotive/" aria-label="자동차" role="menuitem">자동차</a> </li> <li role="none"> <a href="/ko/industries/chemicals/" aria-label="화학" role="menuitem">화학</a> </li> <li role="none"> <a href="/ko/industries/consumer-products/" aria-label="소비재" role="menuitem">소비재</a> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li role="none"> <a href="/ko/industries/energy-natural-resources/" aria-label="에너지와 천연자원" role="menuitem">에너지와 천연자원</a> </li> <li role="none"> <a href="/ko/industries/financial-services/" aria-label="금융 서비스" role="menuitem">금융 서비스</a> <div class="primary-nav__level-three "> <ul data-dropdown-menu="wz2kky-dropdown-menu" data-hover-delay="200" role="menubar"> <li role="none"> <a href="/ko/industries/financial-services/banking/" aria-label="뱅킹 (EN)" role="menuitem">뱅킹 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href="/ko/industries/healthcare/health-insurance-delivery-systems/" aria-label="헬스케어 납부자 및 전달체계 (EN)" role="menuitem">헬스케어 납부자 및 전달체계 (EN)</a> </li> </ul> </div> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li role="none"> <a href="/ko/industries/infrastructure-construction-building-products/" aria-label="인프라, 건설 및 건축 자재" role="menuitem">인프라, 건설 및 건축 자재</a> </li> <li role="none"> <a href="/ko/industries/machinery-equipment/" aria-label="산업용 기계&#160;" role="menuitem">산업용 기계&#160;</a> </li> <li role="none"> <a href="/ko/industries/media-and-entertainment/" aria-label="미디어 및 엔터테인먼트" role="menuitem">미디어 및 엔터테인먼트</a> </li> <li role="none"> <a href="/ko/industries/metals-mining/" aria-label="금속 및 광업" role="menuitem">금속 및 광업</a> </li> <li role="none"> <a href="/ko/industries/oil-gas/" aria-label="석유 및 가스" role="menuitem">석유 및 가스</a> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li role="none"> <a href="/ko/industries/private-equity/" aria-label="사모펀드" role="menuitem">사모펀드</a> </li> <li role="none"> <a href="/ko/industries/retail/" aria-label="유통" role="menuitem">유통</a> </li> <li role="none"> <a href="/ko/industries/social-public-sector/" aria-label="사회 및 공공 부문" role="menuitem">사회 및 공공 부문</a> </li> <li role="none"> <a href="/ko/industries/technology/" aria-label="기술" role="menuitem">기술</a> <div class="primary-nav__level-three "> <ul data-dropdown-menu="wz2kky-dropdown-menu" data-hover-delay="200" role="menubar"> <li role="none"> <a href="/ko/industries/technology/software-value-creation/" aria-label="소프트웨어 (EN)" role="menuitem">소프트웨어 (EN)</a> </li> <li role="none"> <a href="/ko/industries/technology/internet-of-things/" aria-label="사물인터넷(IoT) (EN)" role="menuitem">사물인터넷(IoT) (EN)</a> </li> </ul> </div> </li> <li role="none"> <a href="/ko/industries/telecommunications/" aria-label="텔레콤" role="menuitem">텔레콤</a> </li> <li role="none"> <a href="/ko/industries/utilities-renewables/" aria-label="유틸리티 및 재생가능 에너지" role="menuitem">유틸리티 및 재생가능 에너지</a> </li> </ul> </div> </div> </div> </section> </li> </ul> </li><li > <a href="/ko/consulting-services/" aria-label="컨설팅 서비스" class="active has-caret">컨설팅 서비스</a> <ul class="primary-nav__mega-menu menu-4-col"> <li class="primary-nav__mega-menu-wrapper"> <section> <div class="primary-nav__primary-list"> <h4 class="primary-nav__mega-menu-heading"> <a href="/ko/consulting-services/" aria-label="컨설팅 서비스">컨설팅 서비스</a> </h4> <div class="primary-nav__col-group"> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li role="none"> <a href="/ko/consulting-services/customer-strategy-marketing/customer-experience-transformation/" aria-label="Customer Experience" role="menuitem">Customer Experience</a> </li> <li role="none"> <a href="/ko/consulting-services/sustainability-corporate-responsibility/" aria-label="ESG" role="menuitem">ESG</a> </li> <li role="none"> <a href="/ko/consulting-services/strategy/next-business-building/" aria-label="Innovation" role="menuitem">Innovation</a> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li role="none"> <a href="/ko/consulting-services/mergers-acquisitions/" aria-label="M&amp;A" role="menuitem">M&amp;A</a> </li> <li role="none"> <a href="/ko/consulting-services/operations/" aria-label="운영 " role="menuitem">운영 </a> </li> <li role="none"> <a href="/ko/consulting-services/organization/" aria-label="조직" role="menuitem">조직</a> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li role="none"> <a href="/ko/industries/private-equity/" aria-label="사모펀드" role="menuitem">사모펀드</a> </li> <li role="none"> <a href="/ko/consulting-services/customer-strategy-marketing/" aria-label="고객 전략 및 마케팅" role="menuitem">고객 전략 및 마케팅</a> </li> <li role="none"> <a href="/ko/consulting-services/strategy/" aria-label="전략" role="menuitem">전략</a> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li role="none"> <a href="/ko/vector-digital/advanced-analytics/" aria-label="AI, 인사이트 및 솔루션" role="menuitem">AI, 인사이트 및 솔루션</a> </li> <li role="none"> <a href="/ko/consulting-services/transformation/" aria-label="변화 혁신" role="menuitem">변화 혁신</a> </li> </ul> </div> </div> </div> </section> </li> </ul> </li><li > <a href="/ko/consulting-services/digital-transformation/" aria-label="Digital" class=" ">Digital</a> </li><li > <a href="/ko/insights/" aria-label="인사이트" class=" ">인사이트</a> </li><li > <a href="/ko/about-bain/" aria-label="베인 소개" class=" has-caret">베인 소개</a> <ul class="primary-nav__mega-menu menu-4-col"> <li class="primary-nav__mega-menu-wrapper"> <section> <div class="primary-nav__primary-list"> <h4 class="primary-nav__mega-menu-heading"> <a href="/ko/about-bain/" aria-label="베인 소개">베인 소개</a> </h4> <div class="primary-nav__col-group"> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li role="none"> <a href="/ko/about-bain/what-we-do/" aria-label=" 업무 소개" role="menuitem"> 업무 소개</a> </li> <li role="none"> <a href="/ko/about-bain/what-we-believe/" aria-label=" 베인의 신념" role="menuitem"> 베인의 신념</a> </li> <li role="none"> <a href="/ko/about-bain/our-people/" aria-label=" 구성원 및 리더십 소개" role="menuitem"> 구성원 및 리더십 소개</a> </li> </ul> </div> <div class="primary-nav__col"> <ul class="primary-nav__level-two"> <li role="none"> <a href="/ko/results/" aria-label="고객 성과" role="menuitem">고객 성과</a> </li> <li role="none"> <a href="/ko/about-bain/awards-recognition/" aria-label=" 주요 수상 경력" role="menuitem"> 주요 수상 경력</a> </li> <li role="none"> <a href="/ko/about-bain/global-affiliations/" aria-label=" 글로벌 파트너사" role="menuitem"> 글로벌 파트너사</a> </li> </ul> </div> </div> </div> <section class="primary-nav__secondary-list"> <h5 class="primary-nav__mega-menu-heading">Further: Our global responsibility</h5> <div class="primary-nav__col-group"> <div class="primary-nav__col"> <ul 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</div> </div> </section> <figure class="inline-video inline-video--overlay full-width"> <video id="97c26dd3-5667-4b8b-854e-574b8d410301" data-account="921483724001" data-do-not-track="1" data-video-id="6309728425112" data-player="Q6PnRrb5G" data-embed="default" playsinline class="video-js " controls></video> <script defer nonce="jXynyo2jsUazRdksk3aWxkGJ7audjGH2rX1goyBYBHg=" src="//players.brightcove.net/921483724001/Q6PnRrb5G_default/index.min.js"></script> <script defer nonce="jXynyo2jsUazRdksk3aWxkGJ7audjGH2rX1goyBYBHg=" src="/scripts/videojs-schema.min.js"></script> <figcaption class="inline-video__caption"> <div class="inline-video__description"> </div> </figcaption> </figure> <script nonce="jXynyo2jsUazRdksk3aWxkGJ7audjGH2rX1goyBYBHg="> $(document).ready(function() { videojs.getPlayer('97c26dd3-5667-4b8b-854e-574b8d410301').ready(function () { var myPlayer = this; myPlayer.schema(); }); }); </script><section class="spacing spacing--top-bottom"> <section 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featured-solutions__card--small"> <h4 class="featured-solutions__animated-text">Net Promoter System&#174;</h4> <span class="featured-solutions__placeholder-text">Net Promoter System&#174;</span> <div class="featured-solutions__card-description"> <p>Focus on earning the passionate loyalty of customers while inspiring the energy, enthusiasm and creativity of employees to accelerate profitable, sustainable organic growth.</p> </div> <span class="textlink textlink--cta"><span>자세히 보기</span></span> </a> </div> </div> </section> </section> <section class="spacing spacing--top-bottom"> <section class="promo promo--on-white row collapse promo__img-right feed__row " > <div class="medium-6 column"> <div class="promo__text-container"> <h4 class="">Winning on Purpose</h4> <p class="">A must-read story and your indispensable guide for inspiring customer love within your own teams and utilizing Net Promoter to achieve both personal and business success. Available for pre-order now!</p> <a href="/link/293ae15c1b4a4f5790971b7e32c2265e.aspx" target="_blank" class="btn " data-ctabuttonclick=true>자세히 알아보기</a> </div> </div> <div class="medium-6 column"> <div class="promo__image"> <picture> <source srcset="/contentassets/b5fdc100e0db4612bae9f767b7ec0df6/wop-book-1.jpg?width=1440&amp;height=810&amp;mode=crop" media="(min-width:1440px)" /> <source srcset="/contentassets/b5fdc100e0db4612bae9f767b7ec0df6/wop-book-1.jpg?width=1080&amp;height=612&amp;mode=crop" media="(min-width:1081px)" /> <source srcset="/contentassets/b5fdc100e0db4612bae9f767b7ec0df6/wop-book-1.jpg?width=768&amp;height=768&amp;mode=crop" media="(min-width:768px)" /> <source srcset="/contentassets/b5fdc100e0db4612bae9f767b7ec0df6/wop-book-1.jpg?width=768&amp;height=432&amp;mode=crop" media="(min-width:350px)" /> <source srcset="/contentassets/b5fdc100e0db4612bae9f767b7ec0df6/wop-book-1.jpg?width=480&amp;height=270&amp;mode=crop" media="(min-width:110px)" /> <img alt="" src="/contentassets/b5fdc100e0db4612bae9f767b7ec0df6/wop-book-1.jpg?width=110&amp;height=110&amp;mode=crop" /> </picture> </div> </div> </section> </section> <section class="spacing spacing--top-bottom"> <section class="section overview row" id="2eb0cfb7-b14d-47dd-8545-d2e855825618" data-magellan-target="2eb0cfb7-b14d-47dd-8545-d2e855825618"> <div class="column"> <div class="section__midline-heading"> <h3 class="showDesktopTitle">고객사 성과</h3> <h3 class="showMobileTitle">고객사 성과</h3> </div> </div> <div class="medium-10 large-8 column end"> <!--Using styles from the overview organism--> <div id="basicTextBlockReadMore91574393-2b7e-4233-87f1-c512c0263feb" class="rte__heading rte__rte-table"> </div> </div> </section> </section> <section class="spacing spacing--top-bottom"> <section class="brand-narrative-container"> <div class="mobile-carousel brand-narrative-container__carousel " data-brand-narrative-carousel> <section class="brand-narrative "> <div class="brand-narrative--largeFont"> ~3,000 </div> <p style="text-align: center;">전 세계 각지에서 3,000여 건의 Simple &amp; Digital 관련 프로젝트 수행</p> </section> </div> </section> </section> <section class="spacing spacing--top-bottom"> <section id="6640301b-c2d3-43db-8c1b-d3501dc9e60a" data-magellan-target="6640301b-c2d3-43db-8c1b-d3501dc9e60a" class="section image-text-promo-container image-text-promo-container--small column row"> <div class="section__midline-heading"> <h3 class="">Client Results </h3> </div> <div class="row large-up-2 mobile-carousel" data-mobile-carousel> <section class="image-text-promo image-text-promo--small column"> <div class="row large-up-2"> <div class="column"> <a href="/ko/results/an-airlines-journey-from-insolvency-to-profitability/" aria-label="Client results promo link"> <div class="image-text-promo__picture-wrap"> <picture> <source srcset="/contentassets/8e52f201d1bd44218876b901e85e4037/airlines-1x1.png?width=350&amp;height=350&amp;mode=crop" media="(min-width:1081px)" /> <source 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class="image-text-promo__picture-wrap"> <picture> <source srcset="/contentassets/89b51302f95c4d78ab7607bda2b70518/24348-parcelco-1x1.jpg?width=350&amp;height=350&amp;mode=crop" media="(min-width:1081px)" /> <source srcset="/contentassets/89b51302f95c4d78ab7607bda2b70518/24348-parcelco-16x9.jpg?width=768&amp;height=432&amp;mode=crop" media="(min-width:0px)" /> <img alt="" src="/contentassets/89b51302f95c4d78ab7607bda2b70518/24348-parcelco-1x1.jpg?width=350&amp;height=350&amp;mode=crop" data-object-fit /> </picture> <span class="true-north-logo"> <img src="https://www.bain.com/globalassets/site-settings-imagery/true-north-bold.png" alt="" /> </span> </div> </a> </div> <div class="column image-text-promo__content-wrap"> <div class="image-text-promo__text-wrap"> <a href="/ko/results/improved-customer-focus-helps-parcelco-grow-share-and-reduce-costs/" > <header> <p class="image-text-promo__tag">산업재 및 서비스</p> <h5 class="image-text-promo__title">Improved Customer Focus Helps ParcelCo Grow Share and Reduce Costs </h5> </header> <div class="image-text-promo__description"> <div class="rte__heading">Understanding the needs of its full customer base leads to operational efficiencies and higher wallet share.</div> </div> </a> </div> <div class="image-text-promo__bottom-wrap"> <ul class="social-links"> <li class="social-links__item"> <a class="social-links__link" href="#" title="Save" data-hover-text="Save" data-remove-hover="Remove" data-redfoldersave="true" data-bookmark-link data-show-on="large" data-cookie-name="redFolder" data-add-message="#red-folder-added-message" data-remove-message="#red-folder-removed-message" data-tooltip aria-haspopup="true" data-disable-hover="false" data-click-open="false" data-template-classes="red-folder--tooltip" aria-label="Save Bookmark 2254527" data-pageid="2254527" data-endpoint="/ko/api/redfolder/getcontent" data-databaseendpointurl="/ko/api/redfolder/addUpdateUserBookmark"> <i class="icon-bookmark" aria-hidden="true"></i> </a> </li> 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loading="lazy"/> </picture> </div> </a> </div> <div class="card__content-container"> <div class="card__content"> <a href="/ko/insights/generative-ai-potential-to-improve-customer-experience/" > <span class="card__tag" >유통</span> <h5 class=""> Generative AI’s Potential to Improve Customer Experience </h5> <div class="card__desc rte__heading">Bain's research identifies five design principles for deploying generative AI in the customer journey.</div> </a> </div> <div class="card__footer"> <div> <span class="" >Brief</span> <!--RED-3037 hiding dates from article grid blocks--> </div> <a href="#" class="card__bookmark" title="Save" data-hover-text="Save" data-remove-hover="Remove" data-redfoldersave="true" data-bookmark-link data-show-on="large" data-cookie-name="redFolder" data-add-message="#red-folder-added-message" data-remove-message="#red-folder-removed-message" data-tooltip aria-haspopup="true" data-disable-hover="false" data-click-open="false" 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class="card__content"> <a href="/ko/insights/companies-that-earn-customers-loyalty-outperform-with-investors-snap-chart/" > <h5 class=""> Companies That Earn Customers’ Loyalty Outperform With Investors </h5> <div class="card__desc rte__heading">Net Promoter Score℠ leaders in the US excel in shareholder return as well as revenue and operating income growth.</div> </a> </div> <div class="card__footer"> <div> <span class="" >스냅차트</span> <!--RED-3037 hiding dates from article grid blocks--> </div> <a href="#" class="card__bookmark" title="Save" data-hover-text="Save" data-remove-hover="Remove" data-redfoldersave="true" data-bookmark-link data-show-on="large" data-cookie-name="redFolder" data-add-message="#red-folder-added-message" data-remove-message="#red-folder-removed-message" data-tooltip aria-haspopup="true" data-disable-hover="false" data-click-open="false" data-template-classes="red-folder--tooltip" aria-label="Save Bookmark 2339518" data-pageid="2339518" 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class="card__content-container"> <div class="card__content"> <a href="/ko/insights/banks-clunky-digital-tools-alienate-many-small-firms-snap-chart/" > <span class="card__tag" >금융 서비스</span> <h5 class=""> Banks’ Clunky Digital Tools Alienate Many Small Firms </h5> <div class="card__desc rte__heading">Small and medium-sized businesses want digital channels that are easy to access and use. Will banks step up?</div> </a> </div> <div class="card__footer"> <div> <span class="" >스냅차트</span> <!--RED-3037 hiding dates from article grid blocks--> </div> <a href="#" class="card__bookmark" title="Save" data-hover-text="Save" data-remove-hover="Remove" data-redfoldersave="true" data-bookmark-link data-show-on="large" data-cookie-name="redFolder" data-add-message="#red-folder-added-message" data-remove-message="#red-folder-removed-message" data-tooltip aria-haspopup="true" data-disable-hover="false" data-click-open="false" data-template-classes="red-folder--tooltip" aria-label="Save Bookmark 2340982" data-pageid="2340982" data-endpoint="/ko/api/redfolder/getcontent" data-databaseendpointurl="/ko/api/redfolder/addUpdateUserBookmark"> <span class="icon-bookmark"></span> </a> </div> </div> </div> </div> </div> <div class="column"> <div class="card card--insights " dir="ltr"> <div class="card__wrapper " data-click="true" data-url="/ko/insights/revitalizing-joy-to-remain-relevant-video/" data-srcType="articleGrid"> <div class="card__image"> <a href="/ko/insights/revitalizing-joy-to-remain-relevant-video/" aria-label="Card image link"> <div class="card__image-wrap"> <span class="card__media"> <span class="icon-video"></span> </span> <picture> <source srcset="/contentassets/ff20f3363c3943efa3845ef9fb50fb0f/video-thumbnail_1440x810_pizzahut.jpg?width=1440&amp;height=810&amp;mode=crop" media="(min-width:1440px)" /> <source srcset="/contentassets/ff20f3363c3943efa3845ef9fb50fb0f/video-thumbnail_1440x810_pizzahut.jpg?width=1080&amp;height=612&amp;mode=crop" media="(min-width:1081px)" /> <source srcset="/contentassets/ff20f3363c3943efa3845ef9fb50fb0f/video-thumbnail_1440x810_pizzahut.jpg?width=768&amp;height=432&amp;mode=crop" media="(min-width:768px)" /> <source srcset="/contentassets/ff20f3363c3943efa3845ef9fb50fb0f/video-thumbnail_1_768x768_pizzahut.jpg?width=110&amp;height=110&amp;mode=crop" media="(min-width:350px)" /> <source srcset="/contentassets/ff20f3363c3943efa3845ef9fb50fb0f/video-thumbnail_1_768x768_pizzahut.jpg?width=110&amp;height=110&amp;mode=crop" media="(min-width:110px)" /> <img alt="" data-object-fit src="/contentassets/ff20f3363c3943efa3845ef9fb50fb0f/video-thumbnail_1_768x768_pizzahut.jpg?width=110&amp;height=110&amp;mode=crop" loading="lazy"/> </picture> </div> </a> </div> <div class="card__content-container"> <div class="card__content"> <a href="/ko/insights/revitalizing-joy-to-remain-relevant-video/" > <span class="card__tag" >유통</span> <h5 class=""> Revitalizing Joy to Remain Relevant </h5> <div class="card__desc rte__heading">Aaron Powell, CEO of Pizza Hut, discusses how innovation is motivated by purpose and going back to the basics.</div> </a> </div> <div class="card__footer"> <div> <span class="" >Video</span> <!--RED-3037 hiding dates from article grid blocks--> </div> <a href="#" class="card__bookmark" title="Save" data-hover-text="Save" 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class="promo__medium-8 column"> <div class="promo__text-container"> <h4 class="">Coro℠</h4> <p class="">Coro is a breakthrough suite of digital solutions that aligns people, processes, and technology in an integrated commercial system that makes your go-to-market organization the profitable growth engine you know it can be.</p> <a href="https://www.coro.io/" target="" class="btn " data-ctabuttonclick=true>자세히 알아보기</a> </div> </div> <div class="promo__medium-4 column"> <div class="promo__image"> <picture> <source srcset="/contentassets/8cc80f2cd3f34bbab6f7f3112e017f7b/coro-hero-3_1-update-16x9.jpg?width=1440&amp;height=810&amp;mode=crop" media="(min-width:1440px)" /> <source srcset="/contentassets/8cc80f2cd3f34bbab6f7f3112e017f7b/coro-hero-3_1-update-16x9.jpg?width=1080&amp;height=612&amp;mode=crop" media="(min-width:1081px)" /> <source srcset="/contentassets/8cc80f2cd3f34bbab6f7f3112e017f7b/coro-hero-3_1-update-16x9.jpg?width=768&amp;height=768&amp;mode=crop" media="(min-width:768px)" /> <source srcset="/contentassets/8cc80f2cd3f34bbab6f7f3112e017f7b/coro-hero-3_1-update-16x9.jpg?width=768&amp;height=432&amp;mode=crop" media="(min-width:350px)" /> <source srcset="/contentassets/8cc80f2cd3f34bbab6f7f3112e017f7b/coro-hero-3_1-update-16x9.jpg?width=480&amp;height=270&amp;mode=crop" media="(min-width:110px)" /> <img alt="" src="/contentassets/8cc80f2cd3f34bbab6f7f3112e017f7b/coro-hero-3_1-update-16x9.jpg?width=110&amp;height=110&amp;mode=crop" /> </picture> </div> </div> </section> </section> <section class="spacing spacing--top-bottom"> <section id="327b5363-9c2f-44aa-bfe1-4f0a2b071f1c" data-magellan-target="327b5363-9c2f-44aa-bfe1-4f0a2b071f1c" class="section card__grid column row js-profiles-grid"> <div class="section__midline-heading"> <h3 class="">전문가</h3> </div> <div class="row small-up-1 medium-up-2 large-up-3" > <div class="column" dir="ltr"> <div class="card card--profile "> <div class="card__wrapper"> <div class="card__image"> <a 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>Singapore</small> </h4> </a> </div> </div> </div> </div> </div> </div> <div class="column row centered"> <a class="btn btn--secondary" href="/ko/leadership-feed/?filters=컨설팅서비스(219416)&amp;invisibleFilters=audienceRelevancy(0)" data-ctabuttonclick="true">더보기</a> </div> </section> </section> <section class="spacing spacing--top-bottom"> <section class="promo--fullwidth-wrapper" > <a href="/ko/consulting-services/digital-transformation/behold-the-bold/" target="" data-ctabuttonclick=true> <div class="promo promo--fullwidth row collapse"> <div class="small-12 medium-8 large-6 column"> <h3 class="">Behold the Bold: Stories of bold digital transformation</h3> </div> <div class="promo--fullwidth__image"> <picture> <source srcset="/contentassets/03bfe978b74c428796d661cb9bd74e57/behold-the-bold_no-text.png" media="(min-width:768px)"> <source srcset="/contentassets/03bfe978b74c428796d661cb9bd74e57/behold-the-bold_1x1.png" media="(min-width:0px)"> <img 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