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Salesforce Announces General Availability and Pricing for GPT-Powered Features for Sales and Service, Secured Through Einstein GPT Trust Layer - Salesforce

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announced general availability and pricing for Service GPT, Sales GPT, and the Einstein GPT Trust Layer, helping any organization drive" /> <link rel="canonical" href="https://www.salesforce.com/news/stories/sales-gpt-service-gpt-ga/" /> <meta property="og:locale" content="en_US" /> <meta property="og:type" content="article" /> <meta property="og:title" content="Salesforce Announces General Availability and Pricing for GPT-Powered Features for Sales and Service, Secured Through Einstein GPT Trust Layer" /> <meta property="og:description" content="Today, Salesforce announced general availability and pricing for Service GPT, Sales GPT, and the Einstein GPT Trust Layer, helping any organization drive" /> <meta property="og:url" content="https://www.salesforce.com/news/stories/sales-gpt-service-gpt-ga/" /> <meta property="og:site_name" content="Salesforce" /> <meta property="article:publisher" content="https://www.facebook.com/salesforce/" /> <meta property="article:published_time" 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Reports&quot;,&quot;url&quot;:&quot;https://www.salesforce.com/resources/research-reports/&quot;,&quot;target&quot;:&quot;_blank&quot;}}]}]},{&quot;ID&quot;:76768,&quot;link&quot;:{&quot;label&quot;:&quot;The 360 Blog&quot;,&quot;ariaLabel&quot;:&quot;The 360 Blog&quot;,&quot;url&quot;:&quot;/blog/&quot;,&quot;target&quot;:&quot;_blank&quot;}}]},&quot;utilityNavigation&quot;:{&quot;inMobileHeader&quot;:false,&quot;ctasecondary&quot;:{&quot;cta&quot;:{&quot;label&quot;:&quot;Newsletter&quot;,&quot;ariaLabel&quot;:&quot;Newsletter&quot;,&quot;url&quot;:&quot;/news/newsletter-sign-up/&quot;,&quot;target&quot;:&quot;&quot;,&quot;variant&quot;:&quot;secondary&quot;}}}}"></hgf-c360contextnav> </div> <a href="#footer" class="screen-reader-text-content"> <div class="screen-reader-container"> Skip to Footer </div> </a> <main id="main-content"> <article class="single single--article layout layout--post"> <div class="single__header layout__column layout__column--top"> <header class="post__header"> <div class="container"> <div class="hero-v2 hero-v2-- hero-v2--no-author"> <div class="hero__taxonomies"> <a href="https://www.salesforce.com/news/topics/artificial-intelligence/" class="sf-tag topic topic--artificial-intelligence sf-tag--artificial-intelligence" aria-label="Filed under Artificial Intelligence"> Artificial Intelligence</a> </div> <h1 class="h2">Salesforce Announces General Availability and Pricing for GPT-Powered Features for Sales and Service, Secured Through Einstein GPT Trust Layer</h1> <div class="hero-v2__ornaments-container "> <figure class="hero-v2__image"><span class="img-object-fit"><img src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/SalesServiceGPT-1.jpg?w=300" sizes="(min-width: 48em) 500px, 100vw" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/SalesServiceGPT-1.jpg 1200w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/SalesServiceGPT-1.jpg?w=300&amp;h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/SalesServiceGPT-1.jpg?w=768&amp;h=432 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/SalesServiceGPT-1.jpg?w=1024&amp;h=576 1024w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/SalesServiceGPT-1.jpg?w=264&amp;h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/SalesServiceGPT-1.jpg?w=500&amp;h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/SalesServiceGPT-1.jpg?w=678&amp;h=381 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/SalesServiceGPT-1.jpg?w=150&amp;h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/SalesServiceGPT-1.jpg?w=314&amp;h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/SalesServiceGPT-1.jpg?w=343&amp;h=193 343w" alt="" loading="eager" fetchpriority="high" /></span></figure> <div class="hero-v2__background"> <img src="https://www.salesforce.com/news/wp-content/themes/salesforce-blog/dist/images/hero-legacy-back.png" alt="" fetchpriority="high" loading="eager"/> </div> <div class="hero-v2__foreground"> <img src="https://www.salesforce.com/news/wp-content/themes/salesforce-blog/dist/images/hero-legacy-front.png" alt="" fetchpriority="high" loading="eager"/> </div> </div> <article class="card card--list card--authors card--authors-0"> <div class="card__contents card__contents--row"> <div class="card__meta"> <div class="post__info"> <time class="post__date label" datetime="2023-07-19">July 19, 2023</time> <span class="post__reading-time label">5 min read </span> </div> </div> </div> </article> </div> </div> </header> </div> <section class="layout__column--content"> <p>Today, Salesforce announced general availability and pricing for Service GPT, Sales GPT, and the Einstein GPT Trust Layer, helping any organization <a href="https://www.salesforce.com/news/press-releases/2023/06/29/sales-service-gpt-news/" target="_blank" rel="noreferrer noopener">drive productivity and personalize customer interactions</a> with generative AI designed for enterprise security standards.</p> <p>Users can leverage Service GPT to auto-generate personalized replies and automatically summarize customer interactions for future reference, while Sales GPT users benefit from AI-generated, personalized customer emails based on contextual customer data stored in Salesforce. The Einstein GPT Trust Layer prevents customer data from being stored outside Salesforce, meaning prompts and responses are not stored by third-party LLM providers, or used to train their models.</p> <p><strong>Why it’s relevant: </strong><a href="https://www.salesforce.com/news/stories/what-is-generative-ai/" target="_blank" rel="noreferrer noopener">Generative AI</a> helps organizations tailor customer interactions faster and at scale, and workers are quickly realizing the benefits. In fact, <a href="https://www.salesforce.com/news/stories/generative-ai-ethics-survey/" target="_blank" rel="noreferrer noopener">68% of workers</a> say generative AI will help them better serve customers, and employees estimate it will save them an average of five hours each week. That said, 73% of employees believe generative AI introduces new security risks, underscoring the need for organizations to leverage generative AI technologies built with trust first.</p> <p><strong>Salesforce AI solution:</strong> Salesforce is embedding <a href="https://www.salesforce.com/products/artificial-intelligence/?d=7010M000001yE38&amp;internal=true" target="_blank" rel="noreferrer noopener">Einstein GPT’s</a> generative AI capabilities across all Salesforce products. And through the <a href="https://www.salesforce.com/news/press-releases/2023/06/12/ai-cloud-news/" target="_blank" rel="noreferrer noopener">Einstein GPT Trust Layer</a>, which provides enterprise-ready data security and compliance safeguards, organizations are empowered to increase productivity and engage with customers in personalized ways without sacrificing trust.</p> <p>Generally available Service GPT features include:&nbsp;</p> <ul class="wp-block-list"> <li><strong>Service Replies: </strong>Service GPT customers can auto-generate personalized responses grounded in relevant, real-time data sources, helping service agents resolve customer issues faster.</li> <li><strong>Work Summaries: </strong>Users can<strong> </strong>create wrap-up summaries of service cases and customer engagements based on case data and customer history.</li> </ul> <figure class="wp-block-embed is-type-video is-provider-vidyard wp-block-embed-vidyard"><div class="wp-block-embed__wrapper"> <script type="text/javascript" async src="https://play.vidyard.com/embed/v4.js"></script><img decoding="async" style="width: 100%; margin: auto; display: block;" class="vidyard-player-embed" src="https://play.vidyard.com/VqUNawWHS4HmLhy4pUSDS9.jpg" data-uuid="VqUNawWHS4HmLhy4pUSDS9" data-v="4" data-type="inline" data-width="500" data-height="281"/> </div></figure> <aside class="contextual-driver has-text-align-left contextual-driver--evergreen"> <header class="tidbit-header"> <h2 class="tidbit-head"> Scale now with Service GPT. </h2> </header> <div class="tidbit-body"> <p></p> </div> <p class="tidbit-link label"> <a class="label has-right-arrow has-right-arrow--small" href="https://www.salesforce.com/products/service/?d=cta-body-promo-8" target="_blank"> <span>Learn more</span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 10"> <path d="M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z" /> </svg> </a> </p> <img class="tidbit img-evergreen" srcset=" https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-evergreen-large@0.5x.png 84w, https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-evergreen-large@1x.png 168w, https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-evergreen-large@2x.png 336w " src="https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-evergreen-large@1x.png" alt="Illustration of evergreen" sizes="(min-width:1024px) 175px, 130px" > </aside> <p>Generally available Sales GPT features include:&nbsp;</p> <ul class="wp-block-list"> <li><strong>Sales Emails: </strong>Reps can auto-generate personalized emails with CRM context, either from inside Sales Cloud or through Gmail and Outlook, with just a single click. This reduces a time-consuming, yet critical step in the sales process.</li> </ul> <div class="wp-block-image__wrapper"> <figure class="wp-block-image aligncenter size-large"><a href="#" class="wp-block-image__modal-toggle" aria-expanded="false" data-modal-id="68505-modal"><span class="screen-reader-text">Open Image Modal</span><img fetchpriority="high" decoding="async" width="2792" height="1550" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=1024" alt="" class="wp-image-68505" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png 2792w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=300&amp;h=167 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=768&amp;h=426 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=1024&amp;h=568 1024w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=1536&amp;h=853 1536w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=2048&amp;h=1137 2048w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=264&amp;h=147 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=500&amp;h=278 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=678&amp;h=376 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=150&amp;h=83 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=348&amp;h=193 348w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=1218&amp;h=676 1218w" sizes="(max-width: 2792px) 100vw, 2792px" /></a><figcaption class="wp-element-caption">&nbsp;Sales Emails will auto-generate personalized and data-informed emails for every customer interaction, streamlining sales prospecting and saving sales reps valuable time.<br></figcaption></figure> <div id="68505-modal" class="image-modal" aria-hidden="true" aria-labelledby="image-dialog-title"><div class="image-modal__overlay" tabindex="-1" data-a11y-dialog-hide></div><div class="image-modal__content" role="dialog"><button class="image-modal__close-button" type="button" data-a11y-dialog-hide aria-label="Close this image dialog window"><svg viewBox="0 0 26 25" height="16" width="16" fill="currentColor" xmlns="http://www.w3.org/2000/svg"><rect x=".626" y="22.753" width="32" height="3" rx="1.5" transform="rotate(-45 .626 22.753)"/><rect x="2.747" y=".125" width="32" height="3" rx="1.5" transform="rotate(45 2.747 .125)"/></svg></button><h1 id="image-dialog-title" class="screen-reader-text">Image Modal</h1> <figure class="wp-block-image aligncenter size-large"><img fetchpriority="high" decoding="async" width="2792" height="1550" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=1024" alt="" class="wp-image-68505" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png 2792w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=300&amp;h=167 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=768&amp;h=426 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=1024&amp;h=568 1024w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=1536&amp;h=853 1536w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=2048&amp;h=1137 2048w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=264&amp;h=147 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=500&amp;h=278 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=678&amp;h=376 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=150&amp;h=83 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=348&amp;h=193 348w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2023/07/Sales-Emails-v2-1.png?w=1218&amp;h=676 1218w" sizes="(max-width: 2792px) 100vw, 2792px" /><figcaption class="wp-element-caption">&nbsp;Sales Emails will auto-generate personalized and data-informed emails for every customer interaction, streamlining sales prospecting and saving sales reps valuable time.<br></figcaption></figure> </div></div></div> <aside class="contextual-driver has-text-align-left contextual-driver--einstein"> <header class="tidbit-header"> <h2 class="tidbit-head"> Unleash growth now with Sales GPT. </h2> </header> <div class="tidbit-body"> <p></p> </div> <p class="tidbit-link label"> <a class="label has-right-arrow has-right-arrow--small" href="https://www.salesforce.com/products/sales/?d=cta-body-promo-8" target="_blank"> <span>Learn more</span> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 10"> <path d="M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z" /> </svg> </a> </p> <img class="tidbit img-einstein" srcset=" https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-einstein-large@0.5x.png 84w, https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-einstein-large@1x.png 168w, https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-einstein-large@2x.png 336w " src="https://www.salesforce.com/news/wp-content/themes/newsroom/assets/images/article-tidbit-einstein-large@1x.png" alt="Illustration of einstein" sizes="(min-width:1024px) 175px, 130px" > </aside> <p>Generally available features in the Einstein GPT Trust Layer include:</p> <ul class="wp-block-list"> <li><strong>Zero Data Retention: </strong>Enterprises are sometimes hesitant to explore generative AI due to a lack of control over where data is retained when it’s sent to an LLM. The Einstein GPT Trust Layer prevents customer data from being stored outside Salesforce, meaning prompts and responses are not stored by third-party LLM providers, or used to train their model.</li> <li><strong>Encrypted Communications: </strong>Encrypting communications over TLS safeguards prompts sent to an LLM, along with the responses sent back to Salesforce.</li> <li><strong>Data Access Checks: </strong>When a prompt uses customer data to generate a more tailored response, businesses need to ensure the only data added to the prompt is data the end user is allowed to access. Data Access Checks govern prompts by restricting data grounding to only the data allowed by the user’s permissions.</li> <li><strong>Feedback Store:</strong> For successful adoption, customers need feedback loops that enable past success to guide future outcomes. The Einstein GPT Trust Layer collects feedback data – including if generated responses were helpful or not, and if, for example, a service agent ultimately accepted, rejected, or modified that response – to improve the quality of prompts over time.</li> <li><strong>Audit Trail:</strong> Staying compliant while using AI is a key requirement of many enterprises. The Einstein GPT Trust Layer’s audit trail simplifies this by securely logging all prompts, outputs, interactions, and feedback data so teams can benefit from generative AI while meeting their compliance needs.</li> </ul> <aside class="more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic"> <div class="more-from-block__content"> <h4 class="more-from-block__title">Related</h4> <div class="more-from-block__cards more-from-block__cards--2" > <article itemscope="" itemtype="https://schema.org/Article" data-card-id="81178" class="content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed" data-clickable-area-link="https://www.salesforce.com/news/press-releases/2024/09/12/agentforce-announcement/" > <div class="content-card__image-container" itemprop="image" itemscope itemtype="https://schema.org/ImageObject"> <img width="1024" height="576" 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class="content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed" data-clickable-area-link="https://www.salesforce.com/news/press-releases/2024/11/20/fisher-paykel-agentforce-data-cloud-boost-sales/" > <div class="content-card__image-container" itemprop="image" itemscope itemtype="https://schema.org/ImageObject"> <img width="1024" height="576" src="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=1024" class="content-card__image" alt="" sizes="(max-width: 1024px) 100vw, 1024px" loading="lazy" decoding="async" srcset="https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png 1200w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=300&amp;h=169 300w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=768&amp;h=432 768w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=1024&amp;h=576 1024w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=264&amp;h=149 264w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=500&amp;h=281 500w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=678&amp;h=381 678w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=150&amp;h=84 150w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=314&amp;h=177 314w, https://www.salesforce.com/news/wp-content/uploads/sites/3/2024/11/Fisher-and-Paykel-Press-Release.png?w=343&amp;h=193 343w" /> </div> <div class="content-card__content-container"> <h3 itemprop="headline" class="content-card__title"> <a href="https://www.salesforce.com/news/press-releases/2024/11/20/fisher-paykel-agentforce-data-cloud-boost-sales/" target="_blank" class="content-card__title-link" > Fisher &amp; Paykel Chooses Salesforce Agentforce to Boost Global Customer Sales and Service </a> </h3> <div itemprop="readTime" class="content-card__read-time"> 5 min read </div> </div> </article> </div> <noscript> <div class="pagination-fallback"> </div> </noscript> </div> </aside> <p><strong>Salesforce perspective:</strong>&nbsp;</p> <ul class="wp-block-list"> <li>“Salesforce’s generative AI features, which take an open ecosystem approach and are powered by real-time, proprietary data, are empowering every organization to tap into the productivity and efficiency benefits of AI while ensuring enterprise-grade trust and data security remain at the center.” — Clara Shih, CEO of Salesforce AI</li> </ul> <blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow"> <p>Salesforce’s generative AI features, which take an open ecosystem approach and are powered by real-time, proprietary data, are empowering every organization to tap into the productivity and efficiency benefits of AI while ensuring enterprise-grade trust and data security remain at the center.</p> <cite>Clara Shih, CEO of Salesforce AI</cite></blockquote> <ul class="wp-block-list"> <li>“Customer expectations continue to rise, and service organizations are feeling the heat. Service GPT&#8217;s capabilities are helping both traditional and field service teams leverage AI to work more efficiently, giving service professionals more time to focus on higher-order tasks and establish strong customer relationships through personalized interactions.&#8221; — Bill Patterson, EVP &amp; GM, C360 Applications, Salesforce</li> <li>&#8220;When it comes to sales, AI is the new UI. That’s why Sales GPT’s trusted AI, real-time data, and automation capabilities are so important. With Sales GPT, reps can auto-generate personalized emails in a single click within the flow of their normal work, helping save time and close deals faster.” — Ketan Karkhanis, EVP &amp; General Manager, Sales Cloud, Salesforce</li> </ul> <p><strong>Reaction to the news:</strong></p> <ul class="wp-block-list"> <li>&#8220;Sales GPT is a secure and accurate generative AI tool. We have been able to use the email prompts to re-engage our customers quickly and easily, allowing our sales representatives to focus more on interactions with cases, and less on formulating emails.&#8221; – James Fee, CTO, CRS Temporary Housing</li> <li>&#8220;SumUp is using Service GPT to empower our agents across 40 different countries to increase efficiency and lower operational costs. Using Interaction Summarization alone, our teams have lowered their after call work by 50%, resulting in better overall customer support and shorter wait times.&#8221; – Bruno Fransoni, CRM and Support Channels PM of SumUp</li> </ul> <p><strong>Pricing* </strong>(<a href="https://www.salesforce.com/editions-pricing/overview/" target="_blank" rel="noreferrer noopener">more details here</a>)</p> <ul class="wp-block-list"> <li>Sales GPT is included in Sales Cloud Einstein at $50/user/month and includes a limited number of Einstein GPT credits.</li> <li>Service GPT is included in Service Cloud Einstein at $50/user/month and includes a limited number of Einstein GPT credits.</li> <li>As usage grows, customers can purchase Enterprise Expansion packs for Sales and Service teams.</li> <li>Initially, only customers who have purchased Unlimited Edition, which includes the Einstein SKU**, will be eligible to use GPT-powered capabilities.</li> </ul> <p><strong>Explore more:&nbsp;</strong></p> <ul class="wp-block-list"> <li>Learn more about the general availability of Service GPT and Sales GPT in this <a href="https://www.youtube.com/watch?v=TTFWvDWJSGM" target="_blank" rel="noreferrer noopener">video</a></li> <li>Learn more about Sales GPT’s new <a href="https://www.salesforce.com/products/sales/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">AI capabilities</a></li> <li>Learn more about Service GPT’s new <a href="https://www.salesforce.com/products/service-cloud/overview/?d=cta-body-promo-8" target="_blank" rel="noreferrer noopener">data and AI capabilities</a></li> <li>Explore <a href="https://www.salesforce.com/news/stories/sales-service-research-generative-ai/" target="_blank" rel="noreferrer noopener">research</a> about sales and service professionals’ generative AI perceptions</li> <li>See how AI Cloud brings trusted generative AI to <a href="https://www.salesforce.com/news/stories/salesforce-gpt-resources/" target="_blank" rel="noreferrer noopener">every product</a></li> </ul> <p><em>*These pricing details are provided for informational purposes only and subject to change and taxes and other fees. Restrictions apply. Contact your sales representative for detailed pricing information.</em><br><em>**Einstein SKU addition to pricing info updated 7/19/23 12:30pm GMT</em></p> </section> <div class="layout__column layout__column--right-sidebar-top layout__column--has-cta"> <div class="post__social post__social--v2 post__social--top post__social--has-title"> <h2 class="screen-reader-mobile-only post__social-title">Share article</h2> <ul class="social-nav social-nav-v2"> <li class="social-nav__item"> <a aria-label="Share on LinkedIn (Opens in a new tab)" href="http://www.linkedin.com/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fnews%2Fstories%2Fsales-gpt-service-gpt-ga%2F%3Futm_source%3DLinkedIn%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dnewsroom-ctt&#038;title=Salesforce%20Announces%20General%20Availability%20and%20Pricing%20for%20GPT-Powered%20Features%20for%20Sales%20and%20Service%2C%20Secured%20Through%20Einstein%20GPT%20Trust%20Layer" target="_blank" > 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data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Kitts and Nevis </option> <option value="Saint Lucia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Lucia </option> <option value="Saint Pierre and Miquelon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Pierre and Miquelon </option> <option value="Saint Vincent and the Grenadines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Vincent and the Grenadines </option> <option value="Samoa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Samoa </option> <option value="San Marino" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> San Marino </option> <option value="Sao Tome and Principe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sao Tome and Principe </option> <option value="Saudi Arabia" 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data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Aruba </option> <option value="Australia" data-privacy-url="https://www.salesforce.com/au/company/privacy/"> Australia </option> <option value="Austria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Austria </option> <option value="Azerbaijan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Azerbaijan </option> <option value="Bahamas" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bahamas </option> <option value="Bahrain" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bahrain </option> <option value="Bangladesh" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bangladesh </option> <option value="Barbados" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Barbados </option> <option value="Belarus" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Belarus </option> <option value="Belgium" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Belgium </option> <option value="Belize" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Belize </option> <option value="Benin" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Benin </option> <option value="Bermuda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bermuda </option> <option value="Bhutan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bhutan </option> <option value="Bolivia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bolivia </option> <option value="Bosnia and Herzegovina" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bosnia and Herzegovina </option> <option value="Botswana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Botswana </option> <option value="Brazil" data-privacy-url="https://www.salesforce.com/br/company/privacy/full_privacy/"> Brazil </option> <option value="British Indian Ocean Territory" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> British Indian Ocean Territory </option> <option value="British Virgin Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> British Virgin Islands </option> <option value="Brunei" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Brunei </option> <option value="Bulgaria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Bulgaria </option> <option value="Burkina Faso" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Burkina Faso </option> <option value="Burundi" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Burundi </option> <option value="Cambodia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cambodia </option> <option value="Cameroon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cameroon </option> <option value="Cape Verde" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cape Verde </option> <option value="Cayman Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cayman Islands </option> <option value="Central African Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Central African Republic </option> <option value="Chad" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Chad </option> <option value="Chile" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Chile </option> <option value="China" data-privacy-url="https://www.salesforce.com/cn/company/privacy/full_privacy/"> China </option> <option value="Christmas Island" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Christmas Island </option> <option value="Cocos (Keeling) Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cocos (Keeling) Islands </option> <option value="Colombia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Colombia </option> <option value="Comoros" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Comoros </option> <option value="Congo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Congo </option> <option value="Cook Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cook Islands </option> <option value="Costa Rica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Costa Rica </option> <option value="Croatia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Croatia </option> <option value="Cuba" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cuba </option> <option value="Curaçao" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Curaçao </option> <option value="Cyprus" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Cyprus </option> <option value="Czech Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Czech Republic </option> <option value="Côte d’Ivoire" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Côte d’Ivoire </option> <option value="Democratic Republic of the Congo" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Democratic Republic of the Congo </option> <option value="Denmark" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Denmark </option> <option value="Djibouti" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Djibouti </option> <option value="Dominica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Dominica </option> <option value="Dominican Republic" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Dominican Republic </option> <option value="Ecuador" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ecuador </option> <option value="Egypt" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Egypt </option> <option value="El Salvador" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> El Salvador </option> <option value="Equatorial Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Equatorial Guinea </option> <option value="Eritrea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Eritrea </option> <option value="Estonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Estonia </option> <option value="Ethiopia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ethiopia </option> <option value="Falkland Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Falkland Islands </option> <option value="Faroe Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Faroe Islands </option> <option value="Fiji" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Fiji </option> <option value="Finland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Finland </option> <option value="France" data-privacy-url="https://www.salesforce.com/fr/company/privacy/full_privacy.jsp"> France </option> <option value="French Guiana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Guiana </option> <option value="French Polynesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Polynesia </option> <option value="French Southern Territories" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> French Southern Territories </option> <option value="Gabon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gabon </option> <option value="Gambia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gambia </option> <option value="Georgia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Georgia </option> <option value="Germany" data-privacy-url="https://www.salesforce.com/de/company/privacy/full_privacy.jsp"> Germany </option> <option value="Ghana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ghana </option> <option value="Gibraltar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Gibraltar </option> <option value="Greece" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Greece </option> <option value="Greenland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Greenland </option> <option value="Grenada" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Grenada </option> <option value="Guadeloupe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guadeloupe </option> <option value="Guam" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guam </option> <option value="Guatemala" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guatemala </option> <option value="Guernsey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guernsey </option> <option value="Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guinea </option> <option value="Guinea-Bissau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guinea-Bissau </option> <option value="Guyana" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Guyana </option> <option value="Haiti" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Haiti </option> <option value="Honduras" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Honduras </option> <option value="Hong Kong S.A.R. China" data-privacy-url="https://www.salesforce.com/hk/company/privacy/full-privacy/"> Hong Kong S.A.R. China </option> <option value="Hungary" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Hungary </option> <option value="Iceland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iceland </option> <option value="India" data-privacy-url="https://www.salesforce.com/in/company/privacy/"> India </option> <option value="Indonesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Indonesia </option> <option value="Iran" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iran </option> <option value="Iraq" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Iraq </option> <option value="Ireland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Ireland </option> <option value="Isle of Man" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Isle of Man </option> <option value="Israel" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Israel </option> <option value="Italy" data-privacy-url="https://www.salesforce.com/it/company/privacy/full_privacy.jsp"> Italy </option> <option value="Jamaica" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jamaica </option> <option value="Japan" data-privacy-url="https://www.salesforce.com/jp/company/privacy/full_privacy.jsp"> Japan </option> <option value="Jersey" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jersey </option> <option value="Jordan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Jordan </option> <option value="Kazakhstan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kazakhstan </option> <option value="Kenya" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kenya </option> <option value="Kiribati" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kiribati </option> <option value="Kuwait" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kuwait </option> <option value="Kyrgyzstan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Kyrgyzstan </option> <option value="Laos" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Laos </option> <option value="Latvia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Latvia </option> <option value="Lebanon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lebanon </option> <option value="Lesotho" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lesotho </option> <option value="Liberia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Liberia </option> <option value="Libya" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Libya </option> <option value="Liechtenstein" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Liechtenstein </option> <option value="Lithuania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Lithuania </option> <option value="Luxembourg" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Luxembourg </option> <option value="Macao S.A.R. China" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Macao S.A.R. China </option> <option value="Macedonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Macedonia </option> <option value="Madagascar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Madagascar </option> <option value="Malawi" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Malawi </option> <option value="Malaysia" data-privacy-url="https://www.salesforce.com/my/company/privacy/full_privacy/"> Malaysia </option> <option value="Maldives" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Maldives </option> <option value="Mali" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mali </option> <option value="Malta" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Malta </option> <option value="Marshall Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Marshall Islands </option> <option value="Martinique" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Martinique </option> <option value="Mauritania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mauritania </option> <option value="Mauritius" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mauritius </option> <option value="Mayotte" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mayotte </option> <option value="Mexico" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mexico </option> <option value="Micronesia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Micronesia </option> <option value="Moldova" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Moldova </option> <option value="Monaco" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Monaco </option> <option value="Mongolia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mongolia </option> <option value="Montenegro" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Montenegro </option> <option value="Montserrat" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Montserrat </option> <option value="Morocco" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Morocco </option> <option value="Mozambique" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Mozambique </option> <option value="Myanmar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Myanmar </option> <option value="Namibia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Namibia </option> <option value="Nauru" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nauru </option> <option value="Nepal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nepal </option> <option value="Netherlands" data-privacy-url="https://www.salesforce.com/nl/company/privacy/full_privacy.jsp"> Netherlands </option> <option value="New Caledonia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> New Caledonia </option> <option value="New Zealand" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> New Zealand </option> <option value="Nicaragua" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nicaragua </option> <option value="Niger" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Niger </option> <option value="Nigeria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Nigeria </option> <option value="Niue" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Niue </option> <option value="Norfolk Island" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Norfolk Island </option> <option value="North Korea" data-privacy-url="https://www.salesforce.com/kr/company/privacy/full-privacy/"> North Korea </option> <option value="Northern Mariana Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Northern Mariana Islands </option> <option value="Norway" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Norway </option> <option value="Oman" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Oman </option> <option value="Pakistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Pakistan </option> <option value="Palau" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Palau </option> <option value="Palestinian Territory" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Palestinian Territory </option> <option value="Panama" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Panama </option> <option value="Papua New Guinea" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Papua New Guinea </option> <option value="Paraguay" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Paraguay </option> <option value="Peru" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Peru </option> <option value="Philippines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Philippines </option> <option value="Pitcairn" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Pitcairn </option> <option value="Poland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Poland </option> <option value="Portugal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Portugal </option> <option value="Puerto Rico" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Puerto Rico </option> <option value="Qatar" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Qatar </option> <option value="Romania" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Romania </option> <option value="Russia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Russia </option> <option value="Rwanda" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Rwanda </option> <option value="Réunion" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Réunion </option> <option value="Saint Barthélemy" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Barthélemy </option> <option value="Saint Helena" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Helena </option> <option value="Saint Kitts and Nevis" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Kitts and Nevis </option> <option value="Saint Lucia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Lucia </option> <option value="Saint Pierre and Miquelon" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Pierre and Miquelon </option> <option value="Saint Vincent and the Grenadines" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saint Vincent and the Grenadines </option> <option value="Samoa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Samoa </option> <option value="San Marino" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> San Marino </option> <option value="Sao Tome and Principe" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sao Tome and Principe </option> <option value="Saudi Arabia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Saudi Arabia </option> <option value="Senegal" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Senegal </option> <option value="Serbia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Serbia </option> <option value="Seychelles" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Seychelles </option> <option value="Sierra Leone" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sierra Leone </option> <option value="Singapore" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Singapore </option> <option value="Slovakia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Slovakia </option> <option value="Slovenia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Slovenia </option> <option value="Solomon Islands" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Solomon Islands </option> <option value="Somalia" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Somalia </option> <option value="South Africa" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> South Africa </option> <option value="South Korea" data-privacy-url="https://www.salesforce.com/kr/company/privacy/full-privacy/"> South Korea </option> <option value="South Sudan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> South Sudan </option> <option value="Spain" data-privacy-url="https://www.salesforce.com/es/company/privacy/full_privacy.jsp"> Spain </option> <option value="Sri Lanka" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sri Lanka </option> <option value="Sudan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Sudan </option> <option value="Suriname" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Suriname </option> <option value="Svalbard and Jan Mayen" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Svalbard and Jan Mayen </option> <option value="Swaziland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Swaziland </option> <option value="Sweden" data-privacy-url="https://www.salesforce.com/se/company/privacy/full_privacy.jsp"> Sweden </option> <option value="Switzerland" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Switzerland </option> <option value="Syria" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Syria </option> <option value="Taiwan" data-privacy-url="https://www.salesforce.com/tw/company/privacy/full-privacy/"> Taiwan </option> <option value="Tajikistan" data-privacy-url="https://www.salesforce.com/company/privacy/full_privacy/"> Tajikistan </option> <option 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