Patient Info | Medical Diagnostic Laboratories

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<strong>Office:</strong> <p>609-570-1000</p> </li> <li class="group"> <strong>Fax:</strong> <p>609-570-1050</p> </li> <li class="hours group"> <strong>Hours:</strong> <p><strong>Mon-Fri:</strong> 8:00am - 10:00pm EST<br> <strong>Sat:</strong> 9:00am – 5:30pm EST </p> </li> <li class="email"> <a href="mailto:customerservice@mdlab.com" class="email_cs"><icon class="icon">e</icon></a> </li> </ul> <ul id="billing" class="tab"> <li class="group"> <strong>Toll Free:</strong> <p>877-333-9233</p> </li> <li class="hours group"> <strong>Hours:</strong> <p><strong>Mon-Fri:</strong> 8:00am - 10:00pm EST<br> <strong>Sat:</strong> 9:00am – 5:30pm EST </p> </li> <li class="email"> <a href="mailto:BCS@mdlab.com" class="email_cs"><icon class="icon">e</icon></a> </li> </ul> </div> <div id="gbs"> <h2><strong>GBS</strong> Hotline</h2> <div> 877.635.4277 <span>Physician's Only</span> </div> </div> </section> <section class="f_col"> <div class="flex_wrap"> <div id="location" class="iconP" href="" target="_blank"> <h4>Our Location</h4> <p>2439 Kuser Road<br>Hamilton, NJ 08690</p> </div> </div> </section> </div> <div id="sf_search" class="feature"> <div class="f_col"> <form action="https://www.mdlab.com/search/" method="post"> <div class="field lg"> <div class="iwrap"> <input type="search" name="site_search" class="if search_field"> </div> </div> <button type="submit" class="btn"> <icon class="icon"></icon> <strong>Search</strong> </a> </form> </div> </div> </div> <div id="hitBox"></div> </header> <nav id="main_menu"> <button id="close_menu" class="toggle" data-on="#main_menu">Close Menu</button> <ul class="nav_menu menu-header-menu"> <li class=" parent"> <a href="https://www.mdlab.com/testing/womens-health/" class="nav_link"> <strong>Clinical Testing</strong> </a> <ul class="submenu"> <li class=""> <a href="https://www.mdlab.com/testing/womens-health/" class="sub_nav_link"> <strong>Women's Health</strong> </a> <li class=""> <a href="https://www.mdlab.com/testing/brca/" 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For further information on the specific nature of the bill, please contact MDL’s billing department.</p> </section> <figure class="side_img right animation fadeR"><img src="https://www.mdlab.com/images/paying_bill.jpg?v=1701712443" alt="" width="619" height="503"></figure> <section class="question group"> <h2 class="sfont">I have received a bill from MDL, but I have insurance. Can MDL file my claim directly with my insurance company?</h2> <p>Simply attach a copy of the front and back of your insurance card to your statement and return it to MDL. MDL will then file the claim with your insurance company.</p> </section> <figure class="side_img left animation fadeL"><img src="https://www.mdlab.com/images/getting_results.jpg?v=1701712442" alt="" width="743" height="498"></figure> <section class="question group right"> <h2 class="sfont">Can you give me my test results?</h2> <p>We urge you to contact your ordering physician directly for your test results so that you can also obtain any necessary result interpretation. If for some reason you are unable to obtain test results through the ordering physician, please contact our Client Services department to request a records release form. You will need to complete this form with all pertinent information and have it notarized to ensure your identity in attempt to maintain patient confidentiality in accordance with HIPAA requirements.</p> </section> <section class="question group"> <h2 class="sfont">How long will it take for my tests to be completed and the results to be available?</h2> <p>There are several factors that affect how long it will take to properly provide test results. Please contact your Physician in order to get an estimated time frame for your results.</p> </section> <section id="confidential" class="question half"> <h2 class="sfont">Are my test results kept confidential?</h2> <p>Yes. MDL is HIPAA compliant and adheres to strict confidentiality policies.</p> </section> <section class="question half right"> <h2 class="sfont">Can you help me to understand my test results?</h2> <p>You should contact your Physician if you have any questions about your test results. 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