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<!DOCTYPE html> <html lang="en"> <head><meta name="csrf" content="xGbYsTIR-3PQmwRTcTY60dDq7qlZun8c-LmQ"> <link rel="preconnect" href="https://dac-static.atlassian.com" crossorigin /> <link rel="dns-prefetch" href="https://dac-static.atlassian.com" /> <script defer type="text/javascript" src="https://dac-static.atlassian.com/_static/polyfills.8379de574ef7ac86c22f.bundle.js"></script> <script defer type="text/javascript" src="https://dac-static.atlassian.com/_static/documentation-changelogs-docs-index-rest-api-docs-rest-docs-search-graphql-docs-graphql-sandbox-jsapi-connect-module-pages-analytics-and-cookie-preferences-homepage-errors-supportdesk.2c924eda1f86bc6dd397.bundle.js"></script><script defer type="text/javascript" src="https://dac-static.atlassian.com/_static/documentation-changelogs-docs-index-rest-api-docs-rest-docs-search-graphql-docs-graphql-sandbox-jsapi-connect-module-pages-homepage-errors-supportdesk.b7272185f303ac4f1793.bundle.js"></script><script defer type="text/javascript" src="https://dac-static.atlassian.com/_static/documentation.5401b4574986b54f2822.bundle.js"></script> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <meta name="dac:version" content="1.7584.0-0.1313.0"> <link rel="shortcut icon" href="https://dac-static.atlassian.com/favicon.ico" type="image/x-icon"> <link rel="icon" href="https://dac-static.atlassian.com/favicon.ico" type="image/x-icon"> <link rel="search" href="https://dac-static.atlassian.com/opensearch.xml" type="application/opensearchdescription+xml"> <script nonce="1KC9FEqnPbIRRT99N/AWyhC1oattSEEVQTEq0yrmLbo=" type="text/javascript">window.__DATA__ = {"jiraIssueCollectorId":"ee87e716","page":{"document":[{"type":"markdown","content":"\n"},{"type":"markdown","content":"# User privacy guide for app developers\n\nThis guide describes how app developers can comply with user privacy requirements, as detailed\nby the [General Data Protection Regulation (GDPR)](https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-protection/2018-reform-eu-data-protection-rules_en).\nOn this page, you'll find information on your responsibilities as an app developer for Atlassian and\ninstructions on how to meet these responsibilities.\n\nIn addition to this guide, you should read [Data privacy guidelines](https://developer.atlassian.com/platform/marketplace/data-privacy-guidelines/)\nfor general guidelines on user privacy and Marketplace apps.\n\n## What is personal data?\n\nPersonal data (PD) is any information that relates to an identified or identifiable living individual. Different pieces of information, which collected together can lead to the identification of a particular person, also constitute personal data, such as these fields: email, avatar, username, and full name.\n\n## GDPR responsibilities for app developers\n\nThe GDPR governs the processing of personal data of individuals by an individual, company, or organization.\nAs an app developer, you must ensure that your apps comply with the GDPR when handling the personal data\nfor users. This includes:\n\n- [Right to erasure](https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-erasure/)\n(also known as _Right to be Forgotten_): If your app stores the personal data for a user and the user \nrequests for their data to be erased, your app must erase the data.\n- [Right to rectification](https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-rectification/): If your app stores the personal data for a user and the user changes \ntheir data, your app must either erase or update the data.\n- [Right to be informed](https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-be-informed): You must inform users if you collect and use their personal data.\n\nIn order to comply with these requirements, **we recommend that your apps do not store any user personal\ndata** and always retrieve current user data at the time of use using Atlassian APIs. This is the\nsimplest and most reliable solution, as you don't need to worry about managing and reporting user\npersonal data for your apps. If you choose this approach, you don't need to read the rest of this guide.\n\nHowever, if you choose to store user personal data with your apps, Atlassian has built the following\ncapabilities to help you comply with the GDPR:\n\n- The new _Personal data reporting API_ lets you to report the user accounts that your apps are storing personal data for.\n- The reported data is made available to every user on their Atlassian Account profile, so that they\ncan see which apps are storing their personal data.\n- For each user account reported, the _Personal data reporting API_ returns whether each user's personal\ndata must be erased or refreshed. You must erase or refresh the personal data for your apps accordingly.\n\nRead the following sections on [reporting data](#reportingdata) and [storing data](#storingdata) to\nlearn how to use these capabilities.\n\n\u003ca name=\"reportingdata\">\u003c/a>\n\n## Reporting user personal data for your apps\n\nAs an app developer, you are required to periodically report the user personal data that your apps are\nstoring. You must report each `accountId`, which is a short hand reference to an Atlassian Account ID.\nAn `accountId` uniquely identifies a user across all Atlassian products. It is 1-128 characters long, and\nmay contain alphanumeric characters, as well as `-` and `:` characters. Note that you must use accountIds\nto report personal data usage, even if the API permits other identifiers.\n\nAt a high level, this is how to do reporting for your apps:\n\n1. Compile the list of user accounts that your apps are storing personal data for.\n1. Use the polling resources for the _Personal data reporting API_ to report the\nuser accounts for your apps. See the [reference documentation](#reportingapi) below for details.\n1. Based on the response, you may need to update or erase the personal data for users accordingly.\n1. Repeat this process each cycle period. By default, the cycle period is every\n **7 days**.\n\nThe cycle period defines the required period of time between sending reports for a given accountId.\nYou can think about it as the maximum allowable staleness of the reported data that is stored by Atlassian.\n\nBy default, the cycle period is **7 days**.\n\nHowever, the polling resources may return a different cycle\nperiod (in the `Cycle-Period` header) that you must follow instead. Note, you\nshould not send reports more frequently than the cycle period for each `accountId`.\n\nWhen setting up reporting for your apps, also consider the following recommendations:\n\n* **Understand your reporting obligations**: All apps storing personal data must report user personal data, \nusing the _Personal data reporting API_.\u003cbr> \nYour apps do not need to report when they proactively erase personal data for a user. \nAtlassian will apply a time to live (TTL) on the data reported by apps. This means an app may be \nlisted in a user's profile for some period after the app has ceased storing personal data for that user.\n* **Cater for interruptions**: The polling iteration period is the period over which an app will iterate \nover all the accountIds to send reports for personal data usage. The longer the polling iteration period, \nthe more likely the polling will be interrupted by events such as server restarts and app updates.\u003cbr>\nThis means that apps need to keep track of where they are within a poll period and have \na means of resuming a poll cycle from this information. If this is too complex to implement, consider \nusing a shorter polling iteration period instead.\n* **Schedule around potential conflicts**: Consider that scheduled actions by apps generally take place \nat particular times of the day, such as midnight or at the top of each hour. Don't schedule polling \nrequests for your apps for specific times, so that there are not conflicts with other apps.\n* **Handle account additions and deletions**: The iteration logic for your apps must handle account \nadditions and deletions. This will mean adjusting the polling rate and/or batch sizes.\n\n\u003ca name=\"reportingnotes\">\u003c/a>\n\n## Note about reporting personal data storage\n\n* In various locations throughout the Jira Cloud REST APIs (all products), an account ID of\n _unknown_ may be returned. Apps should not attempt to retrieve and store personal data for the \n account _unknown_ nor should they include _unknown_ in the accounts when reporting personal \n data storage.\n\n\n\u003ca name=\"storingdata\">\u003c/a>\n\n## Storing user personal data for your apps\n\nIn addition to reporting user personal data for your apps, you must ensure that you are storing user\npersonal data for your apps correctly:\n\n* **Track the age of personal data**: Apps must track the age of the personal data retrieved from Atlassian. \nThis must be sent in reports so that Atlassian can determine if the personal data is stale. If an \napp stores multiple aspects of personal data for an account, the age must correspond \nto the oldest time that the personal data was retrieved at.\n* **Store a single copy of personal data**: It is imperative that apps are able to report personal \ndata usage accurately and reliably. To ensure that all personal data is erased when necessary, we \nrecommend that the app only stores a single copy of the personal data within this address \nspace and retrieves it when necessary. The obvious choice for an address space is a persistent store \nsuch as a database table that supports efficient querying by accountId.\n* **Store personal data in locations with restricted access**: Access to personal data saved by an app has to be restricted to the app itself, \nAtlassian users and other apps must not have access to it. Therefore, entity properties should not be used for storing any personal data.\nData stored in entity properties can be retrieved by all users and apps that have access to the entity. \n* **Use a location with permanent access**: Apps have to ensure that the data is stored in a location with\npermanent access, failing to do so will lead to the inability for apps to delete the personal data when requested. \nFor example, an app could lose access to the data stored within the product as entity properties or app properties.\n* **Erase personal data when uninstalled**: When an app is uninstalled, or user consent is revoked,\nthe app should erase personal data that is no longer needed.\n\n## Testing\n\nThe following accountIds should be used by vendors for testing:\n\n- Active: `5be24ad8b1653240376955d2`\n- Closed: `5be24ba3f91c106033269289`\n\nThere is no fixed accountId that can be used to test for the _updated_ case.\n\n#### Invalid API calls and regression testing\n\nAtlassian will be monitoring correct usage of the API detailed in this guide.\nFor example, our systems will detect the case of apps repeatedly checking the status\nof a closed account beyond a reasonable time frame.\nFor this reason, repeated/regression testing of the closed account case should only be done\nusing the closed test account provided above since we have added this accountid to the blocklist\nfrom our anomaly detection logic.\n"},{"type":"markdown","content":"\n"},{"type":"markdown","content":"\u003ca name=\"reportingapi\">\u003c/a>\n\n## Personal data reporting API reference\n\nThe _Personal data reporting API_ is a RESTful API that allows apps to report the user accounts\nfor which they are storing personal data. For flexibility and efficiency, the API allows multiple\naccounts to be reported on in a single request.\n\nThe _Personal data reporting API_ has two polling resources: one for reporting for Connect apps\nand another for reporting for OAuth 2.0 authorization code grants (3LO) apps:\n\n- [Report accounts for Connect apps](#connectapi)\n- [Report accounts for OAuth 2.0 authorization code grants (3LO) apps](#3LOapi)\n\nThese resources are described in detail below.\n\n\u003ca name=\"connectapi\">\u003c/a>\n\n### Report accounts for Connect apps\n\n`POST /rest/atlassian-connect/latest/report-accounts`\n\n`POST /wiki/rest/atlassian-connect/latest/report-accounts`\n\nReports a list of user accounts and gets information on whether the personal data for each account \nneeds to be updated or erased.\u003cbr>\n**Authentication:** JWT authentication. See the _Authentication_ section of the \n[REST API](../rest/).\n\n#### Parameters\nThis operation has no parameters.\n\n#### Request\n_Content type: application/json_\u003cbr>\nEach request allows up to 90 accounts to be reported on. For each account, the \naccountId and time that the personal data was retrieved must be provided. The time format is \ndefined by \n[RFC 3339, section 5.6](https://tools.ietf.org/html/rfc3339#section-5.6).\u003cbr>\n\nExample request (application/json):\n\n``` json\n{\n\"accounts\": [{\n \"accountId\": \"account-id-a\",\n \"updatedAt\": \"2017-05-27T16:22:09.000Z\"\n }, {\n \"accountId\": \"account-id-b\",\n \"updatedAt\": \"2017-04-27T16:23:32.000Z\"\n }, {\n \"accountId\": \"account-id-c\",\n \"updatedAt\": \"2017-02-27T16:22:11.000Z\"\n }]\n}\n```\n\n#### Responses\n\n- `200` (_Content type: application/json_): The request is successful and one or more personal data\nerasure actions are required. The information is contained in an `accounts` array where each object\nidentifies the accountId and whether the reason for the erasure is due to the closure of\nthe account or invalidation of the app's copy of personal data due to the some update. In\nthe case of the latter, the app is permitted to re-request personal data.\n\nExample response (application/json):\n\n``` json\n{\n \"accounts\": [{\n \"accountId\": \"account-id-a\",\n \"status\": \"closed\"\n }, {\n \"accountId\": \"account-id-c\",\n \"status\": \"updated\"\n }]\n}\n```\n\n- `204`: The request is successful and no action by the app is required, with respect to the accounts\nsent in the request.\n- `400`: The request was malformed in some way. A body may be present, giving additional information.\n\nExample response (application/json):\n\n``` json\n{\n \"errorType\": \"string\",\n \"errorMessage\": \"string\"\n}\n```\n\n- `403`: The request is forbidden.\n- `429`: Rate limiting applies. The app must follow the rate limiting directives provided in response\nheaders.\n- `500`: An internal server error occurred. A body may be present, giving additional information.\n\nExample response (application/json):\n\n``` json\n{\n \"errorType\": \"string\",\n \"errorMessage\": \"string\"\n}\n```\n\n- `503`: The service is currently unavailable. The service may be unavailable during initial development \nor due to an outage of an upstream dependency.\n\n\u003ca name=\"3LOapi\">\u003c/a>\n\n### Report accounts for OAuth 2.0 authorization code grants (3LO) apps\n\n`POST https://api.atlassian.com/app/report-accounts/`\n\nReports a list of user accounts and gets information on whether the personal data for each account \nneeds to be updated or erased. This resource is for OAuth 2.0 authorization code grants (3LO) apps only.\n\nNote, to use this API you must add the _Personal data reporting API_ to your app from the\n**Permissions** section in the [developer console](https://developer.atlassian.com/console/myapps/).\n\n**Authentication:** [OAuth 2.0 authorization code grants](../oauth-2-authorization-code-grants-3lo-for-apps/).\n\n#### Parameters\nThis operation has no parameters.\n\n#### Request\n_Content type: application/json_\u003cbr>\nEach request allows up to 90 accounts to be reported on. For each account, the \naccountId and time that the personal data was retrieved must be provided. The time format is \ndefined by \n[RFC 3339, section 5.6](https://tools.ietf.org/html/rfc3339#section-5.6).\u003cbr>\n\nExample request (application/json):\n\n``` json\n{\n\"accounts\": [{\n \"accountId\": \"account-id-a\",\n \"updatedAt\": \"2018-10-25T23:08:51.382Z\"\n }, {\n \"accountId\": \"account-id-b\",\n \"updatedAt\": \"2018-10-25T23:14:44.231Z\"\n }, {\n \"accountId\": \"account-id-c\",\n \"updatedAt\": \"2018-12-01T02:44:21.020Z\"\n }]\n}\n```\n\n#### Responses\n\n- `200` (_Content type: application/json_): The request is successful and one or more personal data erasure\nactions are required. The information is contained in an `accounts` array where each object\nidentifies the accountId and whether the reason for the erasure is due to the closure of\nthe account or invalidation of the app's copy of personal data due to the some update. In\nthe case of the latter, the app is permitted to re-request personal data.\n\n Example response (application/json):\n\n ``` json\n {\n \"accounts\": [{\n \"accountId\": \"account-id-a\",\n \"status\": \"closed\"\n }, {\n \"accountId\": \"account-id-c\",\n \"status\": \"updated\"\n }]\n }\n ```\n\n- `204`: The request is successful and no action by the app is required with respect to the accounts\nsent in the request.\n- `400`: The request was malformed in some way. The response body contains an error message.\n\n Example response (application/json):\n\n ``` json\n {\n \"errorType\": \"string\",\n \"errorMessage\": \"string\"\n }\n ```\n\n- `429`: Rate limiting applies. Delay by the time period specified in the `Retry-After` header (in seconds)\nbefore making the API call again.\n- `500`: An internal server error occurred. The response body contains an error message.\n\n Example response (application/json):\n\n ``` json\n {\n \"errorType\": \"string\",\n \"errorMessage\": \"string\"\n }\n ```\n\n- `503`: The service is unavailable.\n"},{"type":"markdown","content":"\n"}],"metadata":{"source":"https://bitbucket.org/atlassian-developers/docs/src/master/content/cloud/jira/service-desk/user-privacy-developer-guide.md?at=master&mode=edit&fileviewer=file-view-default&spa=0","title":"User privacy guide for app developers","platform":"cloud","product":"jsdcloud","category":"devguide","subcategory":"other","date":"2024-11-27","enabledVersion":"1.7584.0-0.1313.0"},"deprecatedNavigation":{"name":"jsdcloud","url":"/cloud/jira/service-desk/","title":"Jira Service Management Cloud","categories":[{"url":"/cloud/jira/service-desk/","title":"Guides","indexLinkTitle":"Integrating with Jira Service Management Cloud","name":"devguide","subcategories":[{"name":"intro","expandAlways":true,"title":"Introduction and 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>svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}</style><span role="img" aria-label="hide" style="--icon-primary-color:#B3BAC5;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path d="M10.294 9.698a.988.988 0 010-1.407 1.01 1.01 0 011.419 0l2.965 2.94a1.09 1.09 0 010 1.548l-2.955 2.93a1.01 1.01 0 01-1.42 0 .988.988 0 010-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div></div><ul class="sc-enfXDO bHbcZi"><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/getting-started-with-forge/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Getting started with Forge</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/getting-started-with-connect/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Getting started with Connect</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/architecture-overview/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Architecture overview</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/storing-data-with-entity-properties/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Storing data with entity properties</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/frameworks-and-tools/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Frameworks and tools</span></span></span></a></div></li></ul></li><li class="sc-hgzKov cTROs"><div class="sc-eAudoH kiTwuh"><div class="sc-hCbubC bCnCXc">Security</div><div class="sc-kMBllD fdgUza"><style data-emotion="css snhnyn">.css-snhnyn{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;}.css-snhnyn 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data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/security-overview/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Security overview</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/security-for-forge-apps/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Security for Forge apps</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/scopes-for-oauth-2-3LO-and-forge-apps/" type="button" class="css-1pys61m"><style 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8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/scopes-for-connect-apps/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span 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data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">User impersonation for Connect apps</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style 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8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/oauth-2-authorization-code-grants-3lo-for-apps/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">OAuth 2.0 (3LO) apps</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style 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0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/jira-rest-api-oauth-authentication/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style 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data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/tutorials-example-apps-and-guides/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Tutorials and guides</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/connect-cookbook/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Connect cookbook</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/patterns-and-examples/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Patterns and examples</span></span></span></a></div></li></ul></li><li class="sc-hgzKov cTROs"><div class="sc-eAudoH kiTwuh"><div class="sc-hCbubC bCnCXc">Privacy guidelines</div><div class="sc-kMBllD fdgUza"><style data-emotion="css snhnyn">.css-snhnyn{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;}.css-snhnyn >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-snhnyn >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-snhnyn >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}</style><span role="img" aria-label="hide" style="--icon-primary-color:#B3BAC5;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path d="M10.294 9.698a.988.988 0 010-1.407 1.01 1.01 0 011.419 0l2.965 2.94a1.09 1.09 0 010 1.548l-2.955 2.93a1.01 1.01 0 01-1.42 0 .988.988 0 010-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div></div><ul class="sc-enfXDO bHbcZi"><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo launBt"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/user-privacy-developer-guide/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">User privacy guide for app developers</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/profile-visibility/" type="button" class="css-1pys61m"><style 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fill-rule="evenodd"/></svg></span></div></div><ul class="sc-enfXDO bHbcZi"><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/app-descriptor/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style 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!important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/conditions/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Conditions</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/context-parameters/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Context parameters</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/dynamic-modules/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Dynamic modules</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/jira-entity-properties/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Entity properties</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/internationalization/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Internationalization</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/jira-expressions/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Jira expressions</span></span></span></a></div></li><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="/cloud/jira/service-desk/webhooks/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style data-emotion-css="t5emrf">.css-t5emrf{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;-webkit-flex:1 1 auto;-ms-flex:1 1 auto;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;-webkit-transition:opacity 0.3s;transition:opacity 0.3s;opacity:1;}</style><span class="css-t5emrf"><span class="sc-dAOnuy gupbxx">Webhooks</span></span></span></a></div></li></ul></li><li class="sc-hgzKov cTROs"><div class="sc-eAudoH kiTwuh"><div class="sc-hCbubC bCnCXc">Other considerations</div><div class="sc-kMBllD fdgUza"><style data-emotion="css snhnyn">.css-snhnyn{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;}.css-snhnyn >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-snhnyn >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-snhnyn >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}</style><span role="img" aria-label="hide" style="--icon-primary-color:#B3BAC5;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-snhnyn"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><path d="M10.294 9.698a.988.988 0 010-1.407 1.01 1.01 0 011.419 0l2.965 2.94a1.09 1.09 0 010 1.548l-2.955 2.93a1.01 1.01 0 01-1.42 0 .988.988 0 010-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div></div><ul class="sc-enfXDO bHbcZi"><li class="sc-eQGPmX ebjqXf"><div class="sc-hMjcWo jOJzhX"><style data-emotion-css="1pys61m">a.css-1pys61m{-webkit-align-items:baseline;-webkit-box-align:baseline;-ms-flex-align:baseline;align-items:baseline;border-width:0;box-sizing:border-box;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;font-size:inherit;font-style:normal;font-weight:500;max-width:100%;outline:none !important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="https://design.atlassian.com/" type="button" class="css-1pys61m"><style data-emotion-css="j8fq0c">.css-j8fq0c{-webkit-align-self:center;-ms-flex-item-align:center;align-self:center;display:-webkit-inline-box;display:-webkit-inline-flex;display:-ms-inline-flexbox;display:inline-flex;-webkit-flex-wrap:nowrap;-ms-flex-wrap:nowrap;flex-wrap:nowrap;max-width:100%;position:relative;}</style><span class="css-j8fq0c"><style 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!important;text-align:center;-webkit-text-decoration:none;text-decoration:none;white-space:nowrap;background:none;border-radius:3px;box-shadow:0 0 0 2px inherit;color:#42526E !important;cursor:default;height:2.2857142857142856em;line-height:2.2857142857142856em;padding:0 8px;-webkit-transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);transition:background 0.1s ease-out,box-shadow 0.15s cubic-bezier(0.47,0.03,0.49,1.38);-webkit-transition-duration:0.1s,0.15s;transition-duration:0.1s,0.15s;vertical-align:middle;width:auto;font-family:-apple-system,BlinkMacSystemFont,'Segoe UI','Roboto','Oxygen','Ubuntu','Fira Sans','Droid Sans','Helvetica Neue',sans-serif;}a.css-1pys61m::-moz-focus-inner{border:0;margin:0;padding:0;}a.css-1pys61m:hover{-webkit-text-decoration:inherit;text-decoration:inherit;}</style><a href="https://atlaskit.atlassian.com/" type="button" class="css-1pys61m"><style 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id="user-privacy-guide-for-app-developers">User privacy guide for app developers<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h1> <p>This guide describes how app developers can comply with user privacy requirements, as detailed by the <a href="https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-protection/2018-reform-eu-data-protection-rules_en" target="_blank">General Data Protection Regulation (GDPR)<style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="Follow" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M11.031 7A1.03 1.03 0 0010 8.036a1.05 1.05 0 001.044 1.045l3.121.014.014 3.121a1.05 1.05 0 001.045 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On this page, you'll find information on your responsibilities as an app developer for Atlassian and instructions on how to meet these responsibilities.</p> <p>In addition to this guide, you should read <a href="https://developer.atlassian.com/platform/marketplace/data-privacy-guidelines/" target="_self">Data privacy guidelines</a> for general guidelines on user privacy and Marketplace apps.</p> <h2 id="what-is-personal-data-">What is personal data?<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h2> <p>Personal data (PD) is any information that relates to an identified or identifiable living individual. Different pieces of information, which collected together can lead to the identification of a particular person, also constitute personal data, such as these fields: email, avatar, username, and full name.</p> <h2 id="gdpr-responsibilities-for-app-developers">GDPR responsibilities for app developers<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h2> <p>The GDPR governs the processing of personal data of individuals by an individual, company, or organization. As an app developer, you must ensure that your apps comply with the GDPR when handling the personal data for users. This includes:</p> <ul> <li><a href="https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-erasure/" target="_blank">Right to erasure<style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="Follow" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M11.031 7A1.03 1.03 0 0010 8.036a1.05 1.05 0 001.044 1.045l3.121.014.014 3.121a1.05 1.05 0 001.045 1.044 1.03 1.03 0 001.036-1.035l-.019-4.161a1.053 1.053 0 00-1.045-1.045L11.035 7h-.004z"/><path d="M13.364 8.292l-7.072 7.071a1.002 1.002 0 000 1.415c.39.39 1.024.39 1.415 0l7.071-7.071A1.002 1.002 0 0014.071 8a1 1 0 00-.707.292z"/></g></svg></span></a> (also known as <em>Right to be Forgotten</em>): If your app stores the personal data for a user and the user requests for their data to be erased, your app must erase the data.</li> <li><a href="https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-rectification/" target="_blank">Right to rectification<style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="Follow" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M11.031 7A1.03 1.03 0 0010 8.036a1.05 1.05 0 001.044 1.045l3.121.014.014 3.121a1.05 1.05 0 001.045 1.044 1.03 1.03 0 001.036-1.035l-.019-4.161a1.053 1.053 0 00-1.045-1.045L11.035 7h-.004z"/><path d="M13.364 8.292l-7.072 7.071a1.002 1.002 0 000 1.415c.39.39 1.024.39 1.415 0l7.071-7.071A1.002 1.002 0 0014.071 8a1 1 0 00-.707.292z"/></g></svg></span></a>: If your app stores the personal data for a user and the user changes their data, your app must either erase or update the data.</li> <li><a href="https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-be-informed" target="_blank">Right to be informed<style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="Follow" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M11.031 7A1.03 1.03 0 0010 8.036a1.05 1.05 0 001.044 1.045l3.121.014.014 3.121a1.05 1.05 0 001.045 1.044 1.03 1.03 0 001.036-1.035l-.019-4.161a1.053 1.053 0 00-1.045-1.045L11.035 7h-.004z"/><path d="M13.364 8.292l-7.072 7.071a1.002 1.002 0 000 1.415c.39.39 1.024.39 1.415 0l7.071-7.071A1.002 1.002 0 0014.071 8a1 1 0 00-.707.292z"/></g></svg></span></a>: You must inform users if you collect and use their personal data.</li> </ul> <p>In order to comply with these requirements, <strong>we recommend that your apps do not store any user personal data</strong> and always retrieve current user data at the time of use using Atlassian APIs. This is the simplest and most reliable solution, as you don't need to worry about managing and reporting user personal data for your apps. If you choose this approach, you don't need to read the rest of this guide.</p> <p>However, if you choose to store user personal data with your apps, Atlassian has built the following capabilities to help you comply with the GDPR:</p> <ul> <li>The new <em>Personal data reporting API</em> lets you to report the user accounts that your apps are storing personal data for.</li> <li>The reported data is made available to every user on their Atlassian Account profile, so that they can see which apps are storing their personal data.</li> <li>For each user account reported, the <em>Personal data reporting API</em> returns whether each user's personal data must be erased or refreshed. You must erase or refresh the personal data for your apps accordingly.</li> </ul> <p>Read the following sections on <a href="#reportingdata" target="_self">reporting data</a> and <a href="#storingdata" target="_self">storing data</a> to learn how to use these capabilities.</p> <p><a href="" target="_blank"></a></p> <h2 id="reporting-user-personal-data-for-your-apps">Reporting user personal data for your apps<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h2> <p>As an app developer, you are required to periodically report the user personal data that your apps are storing. You must report each <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>accountId</code></span></span>, which is a short hand reference to an Atlassian Account ID. An <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>accountId</code></span></span> uniquely identifies a user across all Atlassian products. It is 1-128 characters long, and may contain alphanumeric characters, as well as <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>-</code></span></span> and <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>:</code></span></span> characters. Note that you must use accountIds to report personal data usage, even if the API permits other identifiers.</p> <p>At a high level, this is how to do reporting for your apps:</p> <ol> <li>Compile the list of user accounts that your apps are storing personal data for.</li> <li>Use the polling resources for the <em>Personal data reporting API</em> to report the user accounts for your apps. See the <a href="#reportingapi" target="_self">reference documentation</a> below for details.</li> <li>Based on the response, you may need to update or erase the personal data for users accordingly.</li> <li>Repeat this process each cycle period. By default, the cycle period is every <strong>7 days</strong>.</li> </ol> <p>The cycle period defines the required period of time between sending reports for a given accountId. You can think about it as the maximum allowable staleness of the reported data that is stored by Atlassian.</p> <p>By default, the cycle period is <strong>7 days</strong>.</p> <p>However, the polling resources may return a different cycle period (in the <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>Cycle-Period</code></span></span> header) that you must follow instead. Note, you should not send reports more frequently than the cycle period for each <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>accountId</code></span></span>.</p> <p>When setting up reporting for your apps, also consider the following recommendations:</p> <ul> <li><strong>Understand your reporting obligations</strong>: All apps storing personal data must report user personal data, using the <em>Personal data reporting API</em>.<br/> Your apps do not need to report when they proactively erase personal data for a user. Atlassian will apply a time to live (TTL) on the data reported by apps. This means an app may be listed in a user's profile for some period after the app has ceased storing personal data for that user.</li> <li><strong>Cater for interruptions</strong>: The polling iteration period is the period over which an app will iterate over all the accountIds to send reports for personal data usage. The longer the polling iteration period, the more likely the polling will be interrupted by events such as server restarts and app updates.<br/> This means that apps need to keep track of where they are within a poll period and have a means of resuming a poll cycle from this information. If this is too complex to implement, consider using a shorter polling iteration period instead.</li> <li><strong>Schedule around potential conflicts</strong>: Consider that scheduled actions by apps generally take place at particular times of the day, such as midnight or at the top of each hour. Don't schedule polling requests for your apps for specific times, so that there are not conflicts with other apps.</li> <li><strong>Handle account additions and deletions</strong>: The iteration logic for your apps must handle account additions and deletions. This will mean adjusting the polling rate and/or batch sizes.</li> </ul> <p><a href="" target="_blank"></a></p> <h2 id="note-about-reporting-personal-data-storage">Note about reporting personal data storage<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h2> <ul> <li>In various locations throughout the Jira Cloud REST APIs (all products), an account ID of <em>unknown</em> may be returned. Apps should not attempt to retrieve and store personal data for the account <em>unknown</em> nor should they include <em>unknown</em> in the accounts when reporting personal data storage.</li> </ul> <p><a href="" target="_blank"></a></p> <h2 id="storing-user-personal-data-for-your-apps">Storing user personal data for your apps<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h2> <p>In addition to reporting user personal data for your apps, you must ensure that you are storing user personal data for your apps correctly:</p> <ul> <li><strong>Track the age of personal data</strong>: Apps must track the age of the personal data retrieved from Atlassian. This must be sent in reports so that Atlassian can determine if the personal data is stale. If an app stores multiple aspects of personal data for an account, the age must correspond to the oldest time that the personal data was retrieved at.</li> <li><strong>Store a single copy of personal data</strong>: It is imperative that apps are able to report personal data usage accurately and reliably. To ensure that all personal data is erased when necessary, we recommend that the app only stores a single copy of the personal data within this address space and retrieves it when necessary. The obvious choice for an address space is a persistent store such as a database table that supports efficient querying by accountId.</li> <li><strong>Store personal data in locations with restricted access</strong>: Access to personal data saved by an app has to be restricted to the app itself, Atlassian users and other apps must not have access to it. Therefore, entity properties should not be used for storing any personal data. Data stored in entity properties can be retrieved by all users and apps that have access to the entity.</li> <li><strong>Use a location with permanent access</strong>: Apps have to ensure that the data is stored in a location with permanent access, failing to do so will lead to the inability for apps to delete the personal data when requested. For example, an app could lose access to the data stored within the product as entity properties or app properties.</li> <li><strong>Erase personal data when uninstalled</strong>: When an app is uninstalled, or user consent is revoked, the app should erase personal data that is no longer needed.</li> </ul> <h2 id="testing">Testing<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h2> <p>The following accountIds should be used by vendors for testing:</p> <ul> <li>Active: <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>5be24ad8b1653240376955d2</code></span></span></li> <li>Closed: <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>5be24ba3f91c106033269289</code></span></span></li> </ul> <p>There is no fixed accountId that can be used to test for the <em>updated</em> case.</p> <h4 id="invalid-api-calls-and-regression-testing">Invalid API calls and regression testing<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h4> <p>Atlassian will be monitoring correct usage of the API detailed in this guide. For example, our systems will detect the case of apps repeatedly checking the status of a closed account beyond a reasonable time frame. For this reason, repeated/regression testing of the closed account case should only be done using the closed test account provided above since we have added this accountid to the blocklist from our anomaly detection logic.</p> <p><a href="" target="_blank"></a></p> <h2 id="personal-data-reporting-api-reference">Personal data reporting API reference<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h2> <p>The <em>Personal data reporting API</em> is a RESTful API that allows apps to report the user accounts for which they are storing personal data. For flexibility and efficiency, the API allows multiple accounts to be reported on in a single request.</p> <p>The <em>Personal data reporting API</em> has two polling resources: one for reporting for Connect apps and another for reporting for OAuth 2.0 authorization code grants (3LO) apps:</p> <ul> <li><a href="#connectapi" target="_self">Report accounts for Connect apps</a></li> <li><a href="#3LOapi" target="_self">Report accounts for OAuth 2.0 authorization code grants (3LO) apps</a></li> </ul> <p>These resources are described in detail below.</p> <p><a href="" target="_blank"></a></p> <h3 id="report-accounts-for-connect-apps">Report accounts for Connect apps<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h3> <p><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>POST /rest/atlassian-connect/latest/report-accounts</code></span></span></p> <p><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>POST /wiki/rest/atlassian-connect/latest/report-accounts</code></span></span></p> <p>Reports a list of user accounts and gets information on whether the personal data for each account needs to be updated or erased.<br/> <strong>Authentication:</strong> JWT authentication. See the <em>Authentication</em> section of the <a href="../rest/" target="_self">REST API</a>.</p> <h4 id="parameters">Parameters<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h4> <p>This operation has no parameters.</p> <h4 id="request">Request<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h4> <p><em>Content type: application/json</em><br/> Each request allows up to 90 accounts to be reported on. For each account, the accountId and time that the personal data was retrieved must be provided. The time format is defined by <a href="https://tools.ietf.org/html/rfc3339#section-5.6" target="_blank">RFC 3339, section 5.6<style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="Follow" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M11.031 7A1.03 1.03 0 0010 8.036a1.05 1.05 0 001.044 1.045l3.121.014.014 3.121a1.05 1.05 0 001.045 1.044 1.03 1.03 0 001.036-1.035l-.019-4.161a1.053 1.053 0 00-1.045-1.045L11.035 7h-.004z"/><path d="M13.364 8.292l-7.072 7.071a1.002 1.002 0 000 1.415c.39.39 1.024.39 1.415 0l7.071-7.071A1.002 1.002 0 0014.071 8a1 1 0 00-.707.292z"/></g></svg></span></a>.<br/></p> <p>Example request (application/json):</p> <pre><div class="sc-jGxEUC jCVVco"><div class="sc-cZBZkQ fypsmc"><div class="sc-gbzWSY jgxetf"><div class="sc-jqIZGH vudGk"><pre>1 2</pre><pre><code class="json">{ "accounts": [{ "accountId": "account-id-a", "updatedAt": "2017-05-27T16:22:09.000Z" }, { "accountId": "account-id-b", "updatedAt": "2017-04-27T16:23:32.000Z" }, { "accountId": "account-id-c", "updatedAt": "2017-02-27T16:22:11.000Z" }] } </code></pre></div></div></div></div></pre> <h4 id="responses">Responses<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h4> <ul> <li><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>200</code></span></span> (<em>Content type: application/json</em>): The request is successful and one or more personal data erasure actions are required. The information is contained in an <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>accounts</code></span></span> array where each object identifies the accountId and whether the reason for the erasure is due to the closure of the account or invalidation of the app's copy of personal data due to the some update. In the case of the latter, the app is permitted to re-request personal data.</li> </ul> <p>Example response (application/json):</p> <pre><div class="sc-jGxEUC jCVVco"><div class="sc-cZBZkQ fypsmc"><div class="sc-gbzWSY jgxetf"><div class="sc-jqIZGH vudGk"><pre>1 2</pre><pre><code class="json">{ "accounts": [{ "accountId": "account-id-a", "status": "closed" }, { "accountId": "account-id-c", "status": "updated" }] } </code></pre></div></div></div></div></pre> <ul> <li><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>204</code></span></span>: The request is successful and no action by the app is required, with respect to the accounts sent in the request.</li> <li><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>400</code></span></span>: The request was malformed in some way. A body may be present, giving additional information.</li> </ul> <p>Example response (application/json):</p> <pre><div class="sc-jGxEUC jCVVco"><div class="sc-cZBZkQ fypsmc"><div class="sc-gbzWSY jgxetf"><div class="sc-jqIZGH vudGk"><pre>1 2</pre><pre><code class="json">{ "errorType": "string", "errorMessage": "string" } </code></pre></div></div></div></div></pre> <ul> <li><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>403</code></span></span>: The request is forbidden.</li> <li><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>429</code></span></span>: Rate limiting applies. The app must follow the rate limiting directives provided in response headers.</li> <li><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>500</code></span></span>: An internal server error occurred. A body may be present, giving additional information.</li> </ul> <p>Example response (application/json):</p> <pre><div class="sc-jGxEUC jCVVco"><div class="sc-cZBZkQ fypsmc"><div class="sc-gbzWSY jgxetf"><div class="sc-jqIZGH vudGk"><pre>1 2</pre><pre><code class="json">{ "errorType": "string", "errorMessage": "string" } </code></pre></div></div></div></div></pre> <ul> <li><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>503</code></span></span>: The service is currently unavailable. The service may be unavailable during initial development or due to an outage of an upstream dependency.</li> </ul> <p><a href="" target="_blank"></a></p> <h3 id="report-accounts-for-oauth-2-0-authorization-code-grants--3lo--apps">Report accounts for OAuth 2.0 authorization code grants (3LO) apps<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1afrefi">.css-1afrefi{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:24px;height:24px;}.css-1afrefi >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1afrefi >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1afrefi >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1afrefi >svg{width:24px;height:24px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1afrefi"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h3> <p><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>POST https://api.atlassian.com/app/report-accounts/</code></span></span></p> <p>Reports a list of user accounts and gets information on whether the personal data for each account needs to be updated or erased. This resource is for OAuth 2.0 authorization code grants (3LO) apps only.</p> <p>Note, to use this API you must add the <em>Personal data reporting API</em> to your app from the <strong>Permissions</strong> section in the <a href="https://developer.atlassian.com/console/myapps/" target="_self">developer console</a>.</p> <p><strong>Authentication:</strong> <a href="../oauth-2-authorization-code-grants-3lo-for-apps/" target="_self">OAuth 2.0 authorization code grants</a>.</p> <h4 id="parameters-1">Parameters<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h4> <p>This operation has no parameters.</p> <h4 id="request-1">Request<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h4> <p><em>Content type: application/json</em><br/> Each request allows up to 90 accounts to be reported on. For each account, the accountId and time that the personal data was retrieved must be provided. The time format is defined by <a href="https://tools.ietf.org/html/rfc3339#section-5.6" target="_blank">RFC 3339, section 5.6<style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="Follow" style="--icon-primary-color:currentColor;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M11.031 7A1.03 1.03 0 0010 8.036a1.05 1.05 0 001.044 1.045l3.121.014.014 3.121a1.05 1.05 0 001.045 1.044 1.03 1.03 0 001.036-1.035l-.019-4.161a1.053 1.053 0 00-1.045-1.045L11.035 7h-.004z"/><path d="M13.364 8.292l-7.072 7.071a1.002 1.002 0 000 1.415c.39.39 1.024.39 1.415 0l7.071-7.071A1.002 1.002 0 0014.071 8a1 1 0 00-.707.292z"/></g></svg></span></a>.<br/></p> <p>Example request (application/json):</p> <pre><div class="sc-jGxEUC jCVVco"><div class="sc-cZBZkQ fypsmc"><div class="sc-gbzWSY jgxetf"><div class="sc-jqIZGH vudGk"><pre>1 2</pre><pre><code class="json">{ "accounts": [{ "accountId": "account-id-a", "updatedAt": "2018-10-25T23:08:51.382Z" }, { "accountId": "account-id-b", "updatedAt": "2018-10-25T23:14:44.231Z" }, { "accountId": "account-id-c", "updatedAt": "2018-12-01T02:44:21.020Z" }] } </code></pre></div></div></div></div></pre> <h4 id="responses-1">Responses<span role="presentation" class="heading-anchor-wrapper"><button class="sc-iCwjlJ bIjwqY"><style data-emotion="css 1wits42">.css-1wits42{display:inline-block;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;line-height:1;width:16px;height:16px;}.css-1wits42 >svg{overflow:hidden;pointer-events:none;max-width:100%;max-height:100%;color:var(--icon-primary-color);fill:var(--icon-secondary-color);vertical-align:bottom;}.css-1wits42 >svg stop{stop-color:currentColor;}@media screen and (forced-colors: active){.css-1wits42 >svg{-webkit-filter:grayscale(1);filter:grayscale(1);--icon-primary-color:CanvasText;--icon-secondary-color:Canvas;}}.css-1wits42 >svg{width:16px;height:16px;}</style><span role="img" aria-label="copy" style="--icon-primary-color:#6B778C;--icon-secondary-color:var(--ds-surface, #FFFFFF)" class="css-1wits42"><svg width="24" height="24" viewBox="0 0 24 24" role="presentation"><g fill="currentColor" fill-rule="evenodd"><path d="M12.856 5.457l-.937.92a1.002 1.002 0 000 1.437 1.047 1.047 0 001.463 0l.984-.966c.967-.95 2.542-1.135 3.602-.288a2.54 2.54 0 01.203 3.81l-2.903 2.852a2.646 2.646 0 01-3.696 0l-1.11-1.09L9 13.57l1.108 1.089c1.822 1.788 4.802 1.788 6.622 0l2.905-2.852a4.558 4.558 0 00-.357-6.82c-1.893-1.517-4.695-1.226-6.422.47"/><path d="M11.144 19.543l.937-.92a1.002 1.002 0 000-1.437 1.047 1.047 0 00-1.462 0l-.985.966c-.967.95-2.542 1.135-3.602.288a2.54 2.54 0 01-.203-3.81l2.903-2.852a2.646 2.646 0 013.696 0l1.11 1.09L15 11.43l-1.108-1.089c-1.822-1.788-4.802-1.788-6.622 0l-2.905 2.852a4.558 4.558 0 00.357 6.82c1.893 1.517 4.695 1.226 6.422-.47"/></g></svg></span></button></span></h4> <ul> <li> <p><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>200</code></span></span> (<em>Content type: application/json</em>): The request is successful and one or more personal data erasure actions are required. The information is contained in an <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>accounts</code></span></span> array where each object identifies the accountId and whether the reason for the erasure is due to the closure of the account or invalidation of the app's copy of personal data due to the some update. In the case of the latter, the app is permitted to re-request personal data.</p> <p>Example response (application/json):</p> <pre><div class="sc-jGxEUC jCVVco"><div class="sc-cZBZkQ fypsmc"><div class="sc-gbzWSY jgxetf"><div class="sc-jqIZGH vudGk"><pre>1 2</pre><pre><code class="json">{ "accounts": [{ "accountId": "account-id-a", "status": "closed" }, { "accountId": "account-id-c", "status": "updated" }] } </code></pre></div></div></div></div></pre> </li> <li> <p><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>204</code></span></span>: The request is successful and no action by the app is required with respect to the accounts sent in the request.</p> </li> <li> <p><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>400</code></span></span>: The request was malformed in some way. The response body contains an error message.</p> <p>Example response (application/json):</p> <pre><div class="sc-jGxEUC jCVVco"><div class="sc-cZBZkQ fypsmc"><div class="sc-gbzWSY jgxetf"><div class="sc-jqIZGH vudGk"><pre>1 2</pre><pre><code class="json">{ "errorType": "string", "errorMessage": "string" } </code></pre></div></div></div></div></pre> </li> <li> <p><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>429</code></span></span>: Rate limiting applies. Delay by the time period specified in the <span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>Retry-After</code></span></span> header (in seconds) before making the API call again.</p> </li> <li> <p><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>500</code></span></span>: An internal server error occurred. The response body contains an error message.</p> <p>Example response (application/json):</p> <pre><div class="sc-jGxEUC jCVVco"><div class="sc-cZBZkQ fypsmc"><div class="sc-gbzWSY jgxetf"><div class="sc-jqIZGH vudGk"><pre>1 2</pre><pre><code class="json">{ "errorType": "string", "errorMessage": "string" } </code></pre></div></div></div></div></pre> </li> <li> <p><span class="sc-jdeSqf cQNBrn"><span style="font-family:function () { return "'SFMono-Medium', 'SF Mono', 'Segoe UI Mono', 'Roboto Mono', 'Ubuntu Mono', Menlo, Consolas, Courier, monospace"; };font-size:inherit;background:#F4F5F7;color:#172B4D;border-radius:3px;display:inline;overflow-x:auto;white-space:pre-wrap;padding:2px 4px;line-height:inherit"><code>503</code></span></span>: The service is unavailable.</p> </li> </ul></div><div class="sc-dCVVYJ rJVhP"><div class="sc-hARARD hrxrbx"><p class="sc-ccLTTT gfLKuW">Rate this page:</p><style 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