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2.3379v4.0898h-1.0195v-3.8438c0-1.1367-.4688-1.6816-1.4766-1.6816s-1.6465.6797-1.6465 1.7871v3.7383h-1.0195zm7.2803 4.6758v-3.832h-.9961v-.8438h.9961v-1.6348h1.0547v1.6348h1.3828v.8438h-1.3828v3.5742c0 .7441.2578 1.043.9141 1.043.1816 0 .2812-.0059.4688-.0234v.8672c-.1992.0352-.3926.0586-.5918.0586-1.3008 0-1.8457-.4805-1.8457-1.6875z"/></svg></span><span class="globalnav-link-text">Divertissements</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - accessories" class=" globalnav-item globalnav-item-accessories globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="/ch-fr/shop/goto/buy_accessories" data-globalnav-item-name="accessories" data-topnav-flyout-trigger-compact="true" data-analytics-title="accessories" data-analytics-element-engagement="hover - accessories" aria-label="Accessoires" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-accessories"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 67 44" width="67" xmlns="http://www.w3.org/2000/svg"><path d="m5.6233 23.5801h-3.3633l-.8496 2.4199h-1.1074l3.1172-8.4551h1.043l3.1172 8.4551h-1.1075zm-3.0527-.8965h2.7422l-1.3242-3.7734h-.0938zm10.0986-1.0664c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 1.4414-.3926 1.6289-1.1074h1.0195c-.1816 1.1602-1.125 2.0156-2.6426 2.0156-1.7695 0-2.9004-1.2832-2.9004-3.293 0-1.9688 1.125-3.2461 2.8945-3.2461 1.5352 0 2.4727.9199 2.6484 2.0449zm6.5947 0c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 1.4414-.3926 1.6289-1.1074h1.0195c-.1816 1.1602-1.125 2.0156-2.6426 2.0156-1.7695 0-2.9004-1.2832-2.9004-3.293 0-1.9688 1.125-3.2461 2.8945-3.2461 1.5352 0 2.4727.9199 2.6484 2.0449zm7.5791 2.748c-.293 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2.8477-3.2754 1.7051 0 2.7422 1.2129 2.7422 3.1758v.3867h-4.541v.0469c.0527 1.248.75 2.0391 1.8223 2.0391.8145 0 1.3652-.2988 1.6289-.8555zm-4.459-2.0449h3.4805c-.0234-1.1191-.6914-1.8574-1.6934-1.8574-1.0078 0-1.7109.7383-1.7871 1.8574zm8.2119-2.748c1.3242 0 2.2441.6562 2.3789 1.6934h-.9961c-.1348-.5039-.627-.8379-1.3887-.8379-.75 0-1.3359.3809-1.3359.9434 0 .4336.3516.7031 1.0957.8848l.9727.2344c1.1895.2871 1.7637.8027 1.7637 1.7109 0 1.1309-1.0957 1.9102-2.5312 1.9102-1.4062 0-2.373-.6738-2.4844-1.7227h1.0371c.1699.5332.6738.873 1.4824.873.8496 0 1.459-.4043 1.459-.9844 0-.4336-.3281-.7266-1.002-.8906l-1.084-.2637c-1.1836-.2871-1.7227-.7969-1.7227-1.7109.0001-1.0489 1.0137-1.8399 2.3555-1.8399z"/></svg></span><span class="globalnav-link-text">Accessoires</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - support" class=" globalnav-item globalnav-item-support globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://support.apple.com/fr-ch/?cid=gn-ols-home-hp-tab" data-globalnav-item-name="support" data-topnav-flyout-trigger-compact="true" data-analytics-title="support" data-analytics-element-engagement="hover - support" data-analytics-exit-link="true" aria-label="Assistance" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-support"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 60 44" width="60" xmlns="http://www.w3.org/2000/svg"><path d="m5.6949 23.5715h-3.3633l-.8496 2.4199h-1.1074l3.1172-8.4551h1.043l3.1172 8.4551h-1.1075zm-3.0527-.8965h2.7422l-1.3242-3.7734h-.0938zm8.3349-3.1113c1.3242 0 2.2441.6562 2.3789 1.6934h-.996c-.1348-.5039-.627-.8379-1.3887-.8379-.75 0-1.3359.3809-1.3359.9434 0 .4336.3516.7031 1.0957.8848l.9727.2344c1.1895.2871 1.7637.8027 1.7637 1.7109 0 1.1309-1.0957 1.9102-2.5312 1.9102-1.4062 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class="globalnav-link-text">Assistance</span></span></a></li></ul></div></div></div></li><li data-topnav-flyout-label="Rechercher sur apple.com" data-analytics-title="open - search field" class="globalnav-item globalnav-search"><a role="button" id="globalnav-menubutton-link-search" href="/ch-fr/search" data-topnav-flyout-trigger-regular="true" data-topnav-flyout-trigger-compact="true" aria-label="Rechercher sur apple.com" data-analytics-title="open - search field" class="globalnav-link globalnav-link-search"><span class="globalnav-image-regular"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="44px" viewBox="0 0 15 44"> <path d="M14.298,27.202l-3.87-3.87c0.701-0.929,1.122-2.081,1.122-3.332c0-3.06-2.489-5.55-5.55-5.55c-3.06,0-5.55,2.49-5.55,5.55 c0,3.061,2.49,5.55,5.55,5.55c1.251,0,2.403-0.421,3.332-1.122l3.87,3.87c0.151,0.151,0.35,0.228,0.548,0.228 s0.396-0.076,0.548-0.228C14.601,27.995,14.601,27.505,14.298,27.202z M1.55,20c0-2.454,1.997-4.45,4.45-4.45 c2.454,0,4.45,1.997,4.45,4.45S8.454,24.45,6,24.45C3.546,24.45,1.55,22.454,1.55,20z"/> </svg> </span><span class="globalnav-image-compact"><svg height="48" viewBox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"><path d="m16.2294 29.9556-4.1755-4.0821a6.4711 6.4711 0 1 0 -1.2839 1.2625l4.2005 4.1066a.9.9 0 1 0 1.2588-1.287zm-14.5294-8.0017a5.2455 5.2455 0 1 1 5.2455 5.2527 5.2549 5.2549 0 0 1 -5.2455-5.2527z"/></svg></span></a><div id="globalnav-submenu-search" aria-labelledby="globalnav-menubutton-link-search" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"><form action="/ch-fr/search" method="get" class="globalnav-searchfield"><div class="globalnav-searchfield-wrapper"><input placeholder="Rechercher sur apple.com" aria-label="Rechercher sur apple.com" autocorrect="off" autocapitalize="off" autocomplete="off" spellcheck="false" class="globalnav-searchfield-input"/><input 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class="small-offset-1 small-10"> <h1 class="typography-headline-elevated">Contacter Apple</h1> </div> </div> </section> <section class="section section-sales-inquiries" data-analytics-section-engagement="name:sales inquiries"> <div class="section-content"> <div class="sales-inquiries-inner small-offset-1 small-10" id=sales-inquiries> <div class="row"> <h2 class="typography-headline-reduced">Demandes d’informations <br class="small" />sur la vente et les produits</h2> </div> <div class="row"> <div class="features-column column large-5 small-12"> <div class="copy-wrapper online-store"> <h3 class="typography-eyebrow-elevated">Apple Store</h3> <p>Visitez l'Apple Store pour acheter du matériel Apple (dont iPod), des logiciels et une large gamme de produits partenaires. Vous pouvez passer commande par téléphone au <span class="nowrap"><b>0800 845 123</b></span>, du lundi au vendredi de 9 h à 19 h.</p> <p>Trouvez toutes les informations sur votre commande passée auprès de l’<a href="/ch-fr/shop/account/home">Apple Store en ligne</a>. Pour modifier, suivre ou retourner votre commande, ou simplement mettre à jour votre compte, rendez-vous sur <a href="/ch-fr/shop/account/home">la page de suivi de votre commande</a>. Pour toute autre demande, contactez le service Clientèle de l’Apple Store au <span class="nowrap"><b>0800 845 123</b></span>. Les lignes sont ouvertes du lundi au vendredi de 9 h à 19 h.</p> </div> <div class="copy-wrapper retail-stores"> <h3 class="typography-eyebrow-elevated">Magasins Apple Store</h3> <p>Venez découvrir tout un univers numérique dans l'<a href="/chfr/retail/" data-analytics-region="learn more" data-analytics-title="apple retail stores">Apple Store</a> à Genève et à Zurich. Consultez les heures d'ouverture et les coordonnées de tous les magasins.</p> </div> <div class="copy-wrapper financing"> <h3 class="typography-eyebrow-elevated">Un financement sur mesure pour vous, votre entreprise ou votre établissement scolaire</h3> <p><a href="/chfr/financing/" data-analytics-region="learn more" data-analytics-title="apple financial services">Apple Financial Services</a> propose des solutions de financement des produits Apple au grand public, aux établissements d’enseignement et aux entreprises. Veuillez contacter votre intermédiaire Apple pour en savoir plus.</p> </div> <div class="copy-wrapper consultants"> <h3 class="typography-eyebrow-elevated">Trouver des consultantes et consultants</h3> <p>Rendez-vous sur la page du <a href="https://consultants.apple.com/chfr" data-analytics-region="learn more" data-analytics-title="apple consultants network" data-analytics-exit-link>réseau Apple Consultants Network</a> pour trouver un consultant ou une consultante.</p> </div> <div class="copy-wrapper providers"> <h3 class="typography-eyebrow-elevated">Trouver des formateurs et formatrices </h3> <p>Rendez-vous sur le site web de la <a href="https://training.apple.com/" data-analytics-region="learn more" data-analytics-title="apple training" data-analytics-exit-link>formation Apple</a> pour trouver des informations sur les cours disponibles et les centres de formation agréés Apple dans le monde.</p> </div> </div> <div class="features-column2 column small-12 small-offset-0 large-offset-1 large-5"> <div class="copy-wrapper business"> <h3 class="typography-eyebrow-elevated">Comment acheter pour les Entreprises?</h3> <p>Si vous représentez une entreprise ou que vous êtes un utilisateur professionnel, visitez l'<a href="/ch-fr-business/shop">Apple Store Entreprises</a> ou appelez le <span class="nowrap"><span class="nowrap"><b>0800 511 043</b></span></span>, du lundi au vendredi de 9 h à 19 h. L'Apple Store Entreprises propose un ensemble de services et de solutions de financement ainsi qu'un programme de reprise et des offres commerciales.</p> </div> <div class="copy-wrapper education"> <h3 class="typography-eyebrow-elevated">Comment acheter pour l’Éducation?</h3> <p>Si vous êtes un ou une élève, un étudiant ou une étudiante, si vous faites partie du corps enseignant ou des professionnels et professionnelles du secteur, veuillez visiter notre site <a href="/ch-fr-edu/shop/">Apple Store Éducation</a> ou appeler le <span class="nowrap"><b>0800 845 123</b></span>. Le service est ouvert du lundi au vendredi de 9 h à 19 h.</p> </div> <div class="copy-wrapper resellers"> <h3 class="typography-eyebrow-elevated">Trouver des sites de revente agréés Apple</h3> <p>Utilisez notre <a href="https://locate.apple.com/ch/fr/" data-analytics-region="learn more" data-analytics-title="reseller locator">localisateur de sites de revente</a> pour trouver un site de revente agréé Apple en Suisse.</p> <p>Les <a href="/chfr/buy/" data-analytics-region="learn more" data-analytics-title="apple authorized resellers">sites de revente agréés Apple</a> offrent une expertise du secteur, des services multiplateformes et des solutions axées sur le Mac pour une grande variété d’organisations.</p> </div> <div class="copy-wrapper shop"> <h3 class="typography-eyebrow-elevated">Trouver un Apple Shop</h3> <p>Les <a href="/chfr/buy/shop/" data-analytics-region="learn more" data-analytics-title="apple shops">Apple Shop</a> sont des points de vente Apple situés dans des environnements commerciaux déjà établis, tels que les grands magasins. Le personnel des Apple Shop est constitué de spécialistes émérites qui sauront répondre à toutes vos questions sur le Mac.</p> </div> <div class="copy-wrapper premium"> <h3 class="typography-eyebrow-elevated">Trouver un Apple Premium Reseller</h3> <p>Les <a href="/chfr/buy/apr/" data-analytics-region="learn more" data-analytics-title="apple premium resellers">Apple Premium Reseller</a> sont des points de vente indépendants regroupant des spécialistes vouant une véritable passion au Mac. Ces points de vente dédiés à la marque Apple vous proposent toute la gamme Mac ainsi que d’autres produits, et une large sélection d’accessoires et de services haut de gamme.</p> </div> <div class="copy-wrapper solution"> <h3 class="typography-eyebrow-elevated">Trouver un Apple Authorised Education Specialist</h3> <p>Grâce à une large connaissance des problèmes auxquels sont confrontées les équipes enseignantes, les <a href="/chfr/education/how-to-buy/education-specialist/" data-analytics-region="learn more" data-analytics-title="apple solution experts - education">Apple Authorised Education Specialists</a> peuvent vous aider à transformer l’enseignement et l’apprentissage.</p> </div> </div> </div> </div> </div> </section> <section class="section section-support" data-analytics-section-engagement="name:support"> <div class="section-content"> <div class="support-inner small-offset-1 small-10" id=support> <div class="row"> <h2 class="typography-headline-reduced">Assistance sur les produits et services</h2> </div> <div class="row"> <div class="features-column column large-5 small-12"> <div class="copy-wrapper contact"> <h3 class="typography-eyebrow-elevated">Contacter l’Assistance Apple</h3> <p>Besoin d’une réparation ou d’une assistance? Effectuez votre demande <a href="https://expresslane.apple.com/GetproductgroupList.action?locale=fr_CH">en ligne</a> et nous vous proposerons une solution.</p> </div> <div class="copy-wrapper get-help"> <p class="last">Autres moyens d’obtenir de l’aide:</p> <ul> <li><a href="https://getsupport.apple.com/?caller=cups">Contacter l’Assistance de l’iTunes Store</a></li> <li>Assistance technique: <span class="nowrap"><strong>0800 00 1853</strong></span></li> <li><a href="https://support.apple.com/kb/HE57?locale=fr_CH&viewlocale=fr_FR">Voir les numéros d’assistance de tous les pays</a></li> <li><a href="https://support.apple.com/kb/HT1937?locale=fr_CH&viewlocale=fr_FR">Contacter un opérateur de téléphonie mobile</a></li> <li><a href="/chfr/retail/geniusbar/">Prendre rendez-vous au Genius Bar d’un Apple Store</a></li> <li><a href="https://locate.apple.com/ch/fr/">Rechercher un Centre de Services Agréé Apple</a></li> <li>Assistance Beats: <span class="nowrap"><strong>0800 00 0344</strong></span> ou <a href="https://ch.beatsbydre.com/fr/support/international-numbers.html">consultez tous les numéros d’assistance internationaux</a></li> </ul> </div> <div class="copy-wrapper technical"> <p>Les clients ayant acheté un Mac, un iPhone, un iPod, un iPad ou une Apple TV ont droit à une assistance technique téléphonique gratuite pendant les 90 jours suivant leur achat. L’<a href="/chfr/support/">Assistance technique en ligne</a> pour les produits Apple est disponible au‑delà de la période initiale de 90 jours.</p> </div> </div> <div class="features-column2 column small-12 small-offset-0 large-offset-1 large-5"> <div class="copy-wrapper online"> <h3 class="typography-eyebrow-elevated">Parcourir le site de l’assistance en ligne</h3> <p>Rendez-vous sur le site de l’<a href="https://support.apple.com/fr-ch" data-analytics-region="learn more" data-analytics-title="apple support" data-analytics-exit-link>assistance Apple</a> pour trouver des réponses rapides, des manuels et des articles techniques complets. Rendez-vous sur les <a href="https://communities.apple.com/fr/" data-analytics-region="learn more" data-analytics-title="apple support communities" data-analytics-exit-link>communautés d’assistance Apple</a> pour obtenir de l’aide et des conseils d’autres utilisateurs et utilisatrices.</p> <p>Pour obtenir de l’aide sur les casques et écouteurs Beats by Dre, rendez-vous sur la page de l’<a href="https://www.beatsbydre.com/support" rel="nofollow" data-analytics-region="learn more" data-analytics-title="beats support" data-analytics-exit-link>assistance Beats</a>. Pour obtenir de l’aide sur le service de streaming musical Beats Music, rendez‑vous sur la page de l’assistance Beats Music.</p> </div> <div class="copy-wrapper lost-stolen"> <h3 class="typography-eyebrow-elevated">Perte ou vol de produits Apple</h3> <p>Si vous avez perdu ou trouvé un produit Apple, <a href="https://support.apple.com/kb/HT2526" data-analytics-region="learn more" data-analytics-title="contact your local law enforcement agency to report it" data-analytics-exit-link>contactez la police locale pour le signaler</a>. Vous pouvez aussi obtenir la liste des numéros de série des produits associés à votre identifiant Apple, et accéder à des informations sur l’utilisation de la fonction Localiser pour iPhone, iPad, iPod touch ou Mac.</p> </div> </div> </div> </div> </div> </section> <section class="section section-corporate-info"> <div class="section-content"> <div class="features"> <div class="corporate-address"> <h3 class="typography-eyebrow-elevated">Informations société</h3> <div class="row"> <div class="features-column column large-4 medium-12 small-12"> <div class="copy-wrapper"> <div class="typography-body"> <p>Apple Distribution<br />International Ltd.<br /><address>Hollyhill Industrial Estate<br />Hollyhill, Cork<br />Republic of Ireland</address></p> </div> </div> </div> <div class="features-column column large-4 medium-6 small-12"> <div class="copy-wrapper"> <div class="typography-body"> <p>Registration number: 470672<br />Registered at the<br />Companies Registration Office, Ireland<br />Numéro de TVA: CHE 147035029</p> </div> </div> </div> <div class="features-column column large-4 medium-6 small-12"> <div class="copy-wrapper"> <div class="typography-body"> <p>Web Site Publication Manager:<br />Cathy Kearney<br />Web site Hosting Service Provider:<br /><address>Apple <br />One Apple Park Way<br />Cupertino, CA 95014<br />1 408 996–1010</address></p> </div> </div> </div> </div> </div> <div class="features-section section-frequently" id=frequently data-analytics-section-engagement="name:corporate info"> <div class="features-row"> <h3 class="typography-eyebrow-elevated">Informations fréquemment demandées</h3> <div class="row"> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Assistance pour l’identifiant Apple</h4> <p>Découvrez toutes les informations sur l’obtention d’un identifiant Apple et ses avantages.</p> <p><a href="/chfr/support/appleid/" data-analytics-title="Learn more about Apple ID Support" data-analytics-region="Learn more" aria-label="En savoir plus sur l’assistance pour l’identifiant Apple" class="icon-wrapper"><span class="icon-copy">En savoir plus</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Produits AppleCare</h4> <p>Découvrez comment obtenir une assistance technique et des options de garantie matérielle supplémentaires pour vos produits Apple.</p> <p><a href="/chfr/support/products/" data-analytics-title="Learn more about AppleCare Products" data-analytics-region="Learn more" aria-label="En savoir plus sur les produits AppleCare" class="icon-wrapper"><span class="icon-copy">En savoir plus</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Service et réparation</h4> <p>Découvrez toutes les options de réparation et de service après‑vente en fonction de votre produit et de votre lieu d’habitation.</p> <p><a href="https://getsupport.apple.com/" data-analytics-title="Learn more about Repair and Service" data-analytics-region="Learn more" aria-label="En savoir plus sur la réparation et le service après‑vente" class="icon-wrapper" data-analytics-exit-link><span class="icon-copy">En savoir plus</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Communautés d’assistance Apple</h4> <p>Partagez vos conseils et consultez ceux de milliers d’autres clientes et clients Apple.</p> <p><a href="https://communities.apple.com/fr/" data-analytics-title="Learn more about Apple Support Communities" data-analytics-region="Learn more" aria-label="En savoir plus sur les communautés d’assistance Apple" class="icon-wrapper" data-analytics-exit-link><span class="icon-copy">En savoir plus</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">État d’une réparation</h4> <p>Consultez rapidement et facilement l’état d’une ou de plusieurs de vos réparations en cours.</p> <p><a href="https://support.apple.com/fr-ch/my-support" data-analytics-title="Learn more about Repair Status" data-analytics-region="Learn more" aria-label="En savoir plus sur l’état d’une réparation" class="icon-wrapper" data-analytics-exit-link><span class="icon-copy">En savoir plus</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Travailler chez Apple</h4> <p>Consultez les opportunités actuelles, les offres d’emploi pour étudiantes et étudiants, les stages et bien plus encore.</p> <p><a href="http://jobs.apple.com/" data-analytics-title="Learn more about Job Opportunities" data-analytics-region="Learn more" aria-label="En savoir plus sur Travailler chez Apple" class="icon-wrapper" data-analytics-exit-link><span class="icon-copy">En savoir plus</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Informations pour les médias et analystes</h4> <p>Consultez nos communiqués de presse, contacts presse et bien plus.</p> <p><a href="/chfr/pr/" data-analytics-title="Learn more about Media and Analyst Info" data-analytics-region="Learn more" aria-label="En savoir plus sur les informations pour les médias et analystes" class="icon-wrapper"><span class="icon-copy">En savoir plus</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <h4 class="typography-tout">Abonnements via e‑mail</h4> <p>Mettez à jour votre adresse e‑mail ou changez le statut de votre abonnement.</p> <p><a href="https://mynews.apple.com/" data-analytics-title="Learn more about Email Subscriptions" data-analytics-region="Learn more" aria-label="En savoir plus sur les abonnements via e‑mail" class="icon-wrapper" data-analytics-exit-link><span class="icon-copy">En savoir plus</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div 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data-analytics-title="Learn more about Compliance Enquiries" data-analytics-region="Learn more" aria-label="En savoir plus sur les questions de conformité" class="icon-wrapper"><span class="icon-copy">En savoir plus</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> </div> </div> </div> <div class="features-section section-feedback" id=feedback data-analytics-section-engagement="name:feedback"> <div class="features-row"> <h3 class="typography-eyebrow-elevated">Remarques</h3> <p>Dites-nous tout. Sélectionnez le thème de vos remarques (nous lisons tout, mais ne pouvons pas toujours répondre):</p> <div class="row"> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <p><a href="/chfr/feedback/" data-analytics-title="product feedback" data-analytics-region="router" class="icon-wrapper"><span class="icon-copy">Remarques sur les produits</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <p><a href="/chfr/contact/feedback/" data-analytics-title="website feedback" data-analytics-region="router" class="icon-wrapper"><span class="icon-copy">Remarques sur le site web</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> <div class="features-column column large-3-full small-12 large-offset-1 small-offset-0"> <div class="copy-wrapper"> <div class="typography-body"> <p><a href="http://developer.apple.com/contact/" data-analytics-title="developer feedback" data-analytics-region="router" class="icon-wrapper" data-analytics-exit-link><span class="icon-copy">Remarques sur le site du développement</span><span class="icon icon-after more"></span></a></p> </div> </div> </div> </div> </div> </div> </div> </div> </section> </main>  <footer id="ac-globalfooter" class="no-js" lang="fr-CH" dir="ltr" data-analytics-region="global footer" role="contentinfo" aria-labelledby="ac-gf-label"> <div class="ac-gf-content"> <h2 class="ac-gf-label" id="ac-gf-label">Pied de page Apple</h2> <nav class="ac-gf-breadcrumbs" aria-label="Fil d’Ariane" role="navigation"> <a href="/chfr/" class="home ac-gf-breadcrumbs-home"> <span class="ac-gf-breadcrumbs-home-icon" aria-hidden="true"></span> <span class="ac-gf-breadcrumbs-home-label">Apple</span> <span class="ac-gf-breadcrumbs-home-chevron"></span> <span 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role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/airpods/" data-analytics-title="airpods">AirPods</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/tv-home/" data-analytics-title="tv and home">TV & Maison</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/airtag/" data-analytics-title="airtag">AirTag</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/ch-fr/shop/goto/buy_accessories" data-analytics-title="accessories">Accessoires</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/ch-fr/shop/goto/giftcards" data-analytics-title="gift cards">Cartes Cadeaux</a></li> </ul> </div> <div class="ac-gf-directory-column-section"> <h3 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class="ac-gf-directory-column-section-title-text">Compte</span> <span class="ac-gf-directory-column-section-title-icon" aria-hidden="true"></span> </button> </h3> <ul id="footer-directory-column-section-accounts" class="ac-gf-directory-column-section-list" role="list"> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="https://account.apple.com/ch/fr/" data-analytics-title="apple account" data-analytics-exit-link>Gérer le compte Apple</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/ch-fr/shop/goto/account" data-analytics-title="apple store account">Compte Apple Store</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="https://www.icloud.com" data-analytics-title="icloud.com" data-analytics-exit-link>iCloud.com</a></li> </ul> </div> <div 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class="ac-gf-directory-column-section-link" href="/chfr/apple-music/" data-analytics-title="apple music">Apple Music</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/apple-arcade/" data-analytics-title="apple arcade">Apple Arcade</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/apple-fitness-plus/" data-analytics-title="apple fitness plus">Apple Fitness+</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/app-store/" data-analytics-title="app store">App Store</a></li> </ul> </div> </div> <div class="ac-gf-directory-column"> <div class="ac-gf-directory-column-section"> <h3 class="ac-gf-directory-column-section-title"> <span class="ac-gf-directory-column-section-title-text">Apple Store</span> <button class="ac-gf-directory-column-section-title-button" disabled> <span class="ac-gf-directory-column-section-title-text">Apple Store</span> <span class="ac-gf-directory-column-section-title-icon" aria-hidden="true"></span> </button> </h3> <ul id="footer-directory-column-section-storeservices" class="ac-gf-directory-column-section-list" role="list"> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/retail/" data-analytics-title="find a store">Trouver un Apple Store</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/retail/geniusbar/" data-analytics-title="genius bar">Genius Bar</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/today/" data-analytics-title="today at apple">Today at Apple</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/today/groups/" data-analytics-title="group reservations">Réservations de séances en groupe</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/today/camp/" data-analytics-title="apple camp">Stage d’été Apple</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="https://apps.apple.com/ch/app/apple-store/id375380948?l=fr" data-analytics-title="apple store app" data-analytics-exit-link>App Apple Store</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/ch-fr/shop/goto/special_deals" data-analytics-title="certified refurbished">Produits reconditionnés certifiés</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/ch-fr/shop/goto/trade_in" data-analytics-title="apple trade in">Apple Trade In</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/ch-fr/shop/goto/order/list" data-analytics-title="order status">État de votre commande</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/ch-fr/shop/goto/help" data-analytics-title="shopping help">Aide à l’achat</a></li> </ul> </div> </div> <div class="ac-gf-directory-column"> <div class="ac-gf-directory-column-section"> <h3 class="ac-gf-directory-column-section-title"> <span class="ac-gf-directory-column-section-title-text">Pour les entreprises</span> <button class="ac-gf-directory-column-section-title-button" disabled> <span class="ac-gf-directory-column-section-title-text">Pour les entreprises</span> <span class="ac-gf-directory-column-section-title-icon" aria-hidden="true"></span> </button> </h3> <ul id="footer-directory-column-section-business" class="ac-gf-directory-column-section-list" role="list"> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/business/" data-analytics-title="apple and business">Apple et les entreprises</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/retail/business/" data-analytics-title="shop for business">Acheter pour votre entreprise</a></li> </ul> </div> <div class="ac-gf-directory-column-section"> <h3 class="ac-gf-directory-column-section-title"> <span class="ac-gf-directory-column-section-title-text">Pour l’Éducation</span> <button class="ac-gf-directory-column-section-title-button" disabled> <span class="ac-gf-directory-column-section-title-text">Pour l’Éducation</span> <span class="ac-gf-directory-column-section-title-icon" aria-hidden="true"></span> </button> </h3> <ul id="footer-directory-column-section-education" class="ac-gf-directory-column-section-list" role="list"> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/education/" data-analytics-title="apple and education">Apple et l’Éducation</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/ch-fr/shop/goto/educationrouting" data-analytics-title="shop for university">Acheter pour l’université</a></li> </ul> </div> </div> <div class="ac-gf-directory-column"> <div class="ac-gf-directory-column-section"> <h3 class="ac-gf-directory-column-section-title"> <span class="ac-gf-directory-column-section-title-text">Valeurs d’Apple</span> <button class="ac-gf-directory-column-section-title-button" disabled> <span class="ac-gf-directory-column-section-title-text">Valeurs d’Apple</span> <span class="ac-gf-directory-column-section-title-icon" aria-hidden="true"></span> </button> </h3> <ul id="footer-directory-column-section-responsibility" class="ac-gf-directory-column-section-list" role="list"> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/accessibility/" data-analytics-title="accessibility">Accessibilité</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/environment/" data-analytics-title="environment">Environnement</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/privacy/" data-analytics-title="privacy">Confidentialité</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/supply-chain/" data-analytics-title="supply chain">Chaîne logistique</a></li> </ul> </div> <div class="ac-gf-directory-column-section"> <h3 class="ac-gf-directory-column-section-title"> <span class="ac-gf-directory-column-section-title-text">À propos d’Apple</span> <button class="ac-gf-directory-column-section-title-button" disabled> <span class="ac-gf-directory-column-section-title-text">À propos d’Apple</span> <span class="ac-gf-directory-column-section-title-icon" aria-hidden="true"></span> </button> </h3> <ul id="footer-directory-column-section-about" class="ac-gf-directory-column-section-list" role="list"> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/newsroom/" data-analytics-title="newsroom">Newsroom</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/leadership/" data-analytics-title="apple leadership">Direction d’Apple</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/careers/chfr/" data-analytics-title="career opportunities">Travailler chez Apple</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/legal/warranty/statutoryrights.html" data-analytics-title="warranty">Garantie</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="https://investor.apple.com/" data-analytics-title="investors" data-analytics-exit-link>Investisseurs</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/compliance/" data-analytics-title="ethics and compliance">Éthique et conformité</a></li> <li class="ac-gf-directory-column-section-item" role="listitem"><a class="ac-gf-directory-column-section-link" href="/chfr/job-creation/" data-analytics-title="european job creation">Création d’emplois en Europe</a></li> <li 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Tous droits réservés. </div> <ul class="ac-gf-footer-legal-links" role="list"> <li class="ac-gf-footer-legal-links-item" role="listitem"> <a class="ac-gf-footer-legal-link" href="/chfr/legal/privacy/" data-analytics-title="privacy policy">Engagement de confidentialité</a> </li> <li class="ac-gf-footer-legal-links-item" role="listitem"> <a class="ac-gf-footer-legal-link" href="/legal/privacy/fr-ww/cookies/" data-analytics-title="use of cookies">Utilisation des cookies</a> </li> <li class="ac-gf-footer-legal-links-item" role="listitem"> <a class="ac-gf-footer-legal-link" href="/chfr/legal/terms/site.html" data-analytics-title="terms of use">Conditions d’utilisation</a> </li> <li class="ac-gf-footer-legal-links-item" role="listitem"> <a class="ac-gf-footer-legal-link" href="/ch-fr/shop/goto/help/sales_refunds" data-analytics-title="sales and refunds">Ventes et remboursements</a> </li> <li class="ac-gf-footer-legal-links-item" role="listitem"> <a class="ac-gf-footer-legal-link" href="/chfr/legal/" data-analytics-title="legal">Mentions légales</a> </li> <li class="ac-gf-footer-legal-links-item" role="listitem"> <a class="ac-gf-footer-legal-link" href="/chfr/sitemap/" data-analytics-title="site map">Plan du site</a> </li> </ul> </div> </section> <script type="text/javascript" src="/ac/globalfooter/8/fr_CH/scripts/ac-globalfooter.built.js"></script> <script type="application/ld+json"> { "@context": "http://schema.org", "@id": "https://www.apple.com/#organization", "@type": "Organization", "name": "Apple", "url": "https://www.apple.com/", "logo": "https://www.apple.com/ac/structured-data/images/knowledge_graph_logo.png?202404050412", "subOrganization": { "@type": "Organization", "name": "Apple Support", "url": "https://support.apple.com", "@id": "https://support.apple.com/#organization" }, "contactPoint": [ { "@type": "ContactPoint", "telephone": "+1-800-692-7753", "contactType": "sales", "areaServed": "US" }, { "@type": "ContactPoint", "telephone": "+1-800-275-2273", "contactType": "technical support", "areaServed": "US", "availableLanguage": ["EN", "ES"] }, { "@type": "ContactPoint", "telephone": "+1-800-275-2273", "contactType": "customer support", "areaServed": "US", "availableLanguage": ["EN", "ES"] } ], "sameAs": [ "http://www.wikidata.org/entity/Q312", "https://www.youtube.com/user/Apple", "https://www.linkedin.com/company/apple", "https://www.facebook.com/Apple", "https://www.twitter.com/Apple" ] } </script> <script type="text/javascript" src="/ac/localeswitcher/4/fr_CH/scripts/localeswitcher.built.js"></script> </div> </footer> <script src="/v/contact/c/built/scripts/main.built.js" type="text/javascript" charset="utf-8"></script> </body> </html>