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14.7378185,8.18508069 14.7378185,7.89458981 C14.7378185,6.44404024 13.5568064,5.26302812 12.1062569,5.26302812 C11.8148135,5.26302812 11.5795635,5.0268257 11.5795635,4.73633481 C11.5795635,4.44584393 11.8148135,4.21059394 12.1062569,4.21059394 Z"></path></g></g></g></g></g></svg><span class="sc-hBtRBD fPFCtP">Contact us</span></div></a></div></div></nav><div class="sc-fKWMtX eVDZlB"><div class="sc-jxOSlx cRQXuQ"><hr class="sc-hTUWRQ ihWXtp"/></div></div></div><div class="sc-BQMaI hcHqfv"><div class="sc-jxOSlx fJgrHx"><h3 class="sc-dUYLmH cqYFCo">Territorial Acknowledgement </h3><span role="note" id="ge-footer-landMark-mobile" data-testid="ge-footer-landMark-mobile" alt="LandMark" name="LandMark" aria-label="LandMark" class="sc-faUjhM ffiTtM">The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and express gratitude to those whose territory we reside on, work on or are visiting. Learn more about <a href="https://www.telus.com/en/social-impact/connecting-canada/indigenous-reconciliation" target="_blank">TELUS’ commitment to Reconciliation.</a></span></div></div><div class="sc-iowXnY dPdKWq"><div id="expandCollapse" data-testid="expand-collapse" open="" class="sc-lmUcrn kUTfBd"><hr class="sc-hTUWRQ ihWXtp"/><div id="category-mobile-1" data-testid="category-mobile-1"><div><div data-testid="headerWrapper"><button type="button" aria-expanded="false" class="sc-jwZKMi eHDUcG"><div class="sc-jxOSlx cAUgFc"><div class="sc-jxOSlx eUumfw"><div class="sc-gJCZQp"><div style="transition:transform undefinedms linear;transform:translateY(undefined)"><span class="sc-eXsaLi ikcBRT"><i aria-hidden="true" class="sc-hGMjit dHGmef"></i></span></div></div><div direction="row" class="sc-dChVcU YAahc"><div direction="column" class="sc-dChVcU eIKauc"><div class="sc-rPWID fdOFaL"><span class="sc-boZgaH dywZEO">COMPANY</span></div></div></div></div></div></button></div><div 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class=\"sc-bHnlcS bDSPYj\"\u003E\u003Ca href=\"https:\u002F\u002Fapps.apple.com\u002Fca\u002Fapp\u002Fmy-telus\u002Fid543953973\" target=\"_blank\" rel=\"noreferrer\" aria-label=\"App Store\"\u003E\u003Cdiv style=\"position:relative;overflow:hidden;display:flex;flex-direction:column;justify-content:center;align-items:center;height:1px;visibility:hidden\"\u003E\u003Cnoscript\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002Ffikanzmkdlqn\u002F63wh5ooIuS1xgB8xAHwvQz\u002Fd1a390b7c4b88e14941c305e0b2b80ab\u002FDownload_on_the_App_Store_Badge-2.svg\" alt=\"App Store\" style=\"width:118px;height:35px;margin:0px 10px\"\u002F\u003E\u003C\u002Fnoscript\u003E\u003Cimg style=\"width:118px;visibility:hidden;height:35px;margin:0px 10px\" alt=\"App Store\" src=\"data:image\u002Fgif;base64,R0lGODlhAQABAAD\u002FACwAAAAAAQABAAACADs=\" 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Z\"\u003E\u003C\u002Fpath\u003E\u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fsvg\u003E\u003Cspan class=\"sc-cMa-dbN dCGjbb\"\u003EFind a store \u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv style=\"display:flex;flex-direction:row;justify-content:center;align-items:center;letter-spacing:0px;max-width:none;margin:0 1rem 0 0;word-wrap:normal\"\u003E\u003Ca href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fsupport\u002Fcontact-us?linktype=ge-footer\" target=\"_self\" alt=\"Contact us\" aria-label=\"Contact us\" class=\"sc-bOQTJJ kpCjiJ\"\u003E\u003Cdiv class=\"sc-jxOSlx dzXuXm sc-hYmls djKMMq sc-hYmls djKMMq\"\u003E\u003Csvg width=\"22px\" height=\"22px\" viewBox=\"0 0 22 22\" version=\"1.1\" xmlns=\"http:\u002F\u002Fwww.w3.org\u002F2000\u002Fsvg\"\u003E\u003Ctitle\u003EContact us\u003C\u002Ftitle\u003E\u003Cg stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"\u003E\u003Cg transform=\"translate(-254.000000, -95.000000)\" fill=\"#2A2C2E\" stroke=\"#2A2C2E\" stroke-width=\"0.2\"\u003E\u003Cg transform=\"translate(16.000000, 96.000000)\"\u003E\u003Cg transform=\"translate(211.000000, 0.000000)\"\u003E\u003Cg transform=\"translate(28.000000, 0.000000)\"\u003E\u003Cpath d=\"M6.93922629,5.15077378 L5.43080226,7.948442 C5.37663233,8.0492814 5.36079805,8.16262155 5.38663294,8.26846124 C6.18834781,11.5569923 8.73350085,14.1021454 12.0220319,14.9080272 C12.1270382,14.9463628 12.2462121,14.9313619 12.3495516,14.8746918 L15.1480532,13.3654344 C15.6347492,13.1004185 16.2456192,13.1887571 16.6364761,13.5796139 L18.7516032,15.6955745 C18.9882841,15.9389225 19.1191253,16.2547748 19.1191253,16.5864614 C19.1191253,16.9231483 18.9891175,17.2390006 18.7524366,17.4756815 L17.4898607,18.7382575 C17.2381789,18.9907726 16.8773239,19.1266141 16.5214691,19.1041128 C8.17180041,18.398237 1.59973856,11.8295087 0.8930294,3.48400689 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C17.7157076,19.767486 17.1640078,20 16.6006406,20 C16.5481374,20 16.4964676,20 16.4439645,19.9924995 C7.66260312,19.2507883 0.747187298,12.338706 0.00547603148,3.55651125 C-0.0346778981,2.98071905 0.146944593,2.4352317 0.519036839,2.00332494 L0.636347299,1.87724361 L1.89225615,0.62050137 Z M12.1062569,0 C16.4598104,0 20.0009419,3.5411315 20.0009419,7.89468505 C20.0009419,8.18517593 19.7647395,8.42137836 19.4742486,8.42137836 C19.1847101,8.42137836 18.9485077,8.18517593 18.9485077,7.89468505 C18.9485077,4.12211327 15.8788286,1.05243419 12.1062569,1.05243419 C11.8148135,1.05243419 11.5795635,0.816231763 11.5795635,0.525740879 C11.5795635,0.235249995 11.8148135,0 12.1062569,0 Z M12.1062569,4.21059394 C14.1377882,4.21059394 15.7902527,5.86305847 15.7902527,7.89458981 C15.7902527,8.18508069 15.5540503,8.42128311 15.2635594,8.42128311 C14.974021,8.42128311 14.7378185,8.18508069 14.7378185,7.89458981 C14.7378185,6.44404024 13.5568064,5.26302812 12.1062569,5.26302812 C11.8148135,5.26302812 11.5795635,5.0268257 11.5795635,4.73633481 C11.5795635,4.44584393 11.8148135,4.21059394 12.1062569,4.21059394 Z\"\u003E\u003C\u002Fpath\u003E\u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fsvg\u003E\u003Cspan class=\"sc-hBtRBD fPFCtP\"\u003EContact us\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fnav\u003E\u003Cdiv class=\"sc-fKWMtX eVDZlB\"\u003E\u003Cdiv class=\"sc-jxOSlx cRQXuQ\"\u003E\u003Chr class=\"sc-hTUWRQ ihWXtp\"\u002F\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-dwalKd hWLotN\"\u003E\u003Cdiv class=\"sc-jxOSlx cRQXuQ\"\u003E\u003Cdiv role=\"note\" aria-label=\"LandMark\"\u003E\u003Cspan role=\"note\" id=\"ge-footer-landMark-desktop\" data-testid=\"ge-footer-landMark-desktop\" alt=\"LandMark\" name=\"LandMark\" class=\"sc-faUjhM ffiTtM\"\u003EThe TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and express gratitude to those whose territory we reside on, work on or are visiting. Learn more about \u003Ca href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fsocial-impact\u002Fconnecting-canada\u002Findigenous-reconciliation\" target=\"_blank\"\u003ETELUS’ commitment to Reconciliation.\u003C\u002Fa\u003E\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jdUcAg bnemTn\"\u003E\u003Cdiv class=\"sc-lfYzqA cDYjyM\"\u003E\u003Ca href=\"https:\u002F\u002Fwww.facebook.com\u002Ftelus\u002F\" aria-label=\"Facebook\" alt=\"Facebook\" target=\"_blank\" rel=\"noreferrer\"\u003E\u003Cdiv style=\"position:relative;overflow:hidden;display:flex;flex-direction:column;justify-content:center;align-items:center;height:24.375px;min-width:44px;min-height:44px;margin:0 1rem 0 0;width:24px\"\u003E\u003Cnoscript\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002Ffikanzmkdlqn\u002F7oy6SUxAHZmOiicDcj7xd0\u002Fb0027a69854fbe5cbf81dc20c3fb48d7\u002Flogo-facebook.png\" alt=\"Facebook\"\u002F\u003E\u003C\u002Fnoscript\u003E\u003Cimg 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href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fabout\u002Fdiversity-and-inclusion?linktype=ge-footer\" target=\"_self\" class=\"sc-lbJcrp iHmcoo\"\u003EDiversity and Inclusion\u003C\u002Fa\u003E\u003C\u002Fspan\u003E\u003Cspan id=\"category-0-8\" style=\"margin-top:16px\" type=\"default\" class=\"sc-lcIPJg sc-fyVfxW cLvDaZ iBrsMk\"\u003ELEGAL\u003C\u002Fspan\u003E\u003Cspan class=\"sc-eHsDsR tiEGY\"\u003E\u003Ca id=\"6HhT3D9yz6wQkgwiMIeoCU-0-9\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fabout\u002Fprivacy?linktype=ge-footer\" target=\"_self\" class=\"sc-lbJcrp iHmcoo\"\u003EPrivacy \u002F Cookies\u003C\u002Fa\u003E\u003C\u002Fspan\u003E\u003Cspan class=\"sc-eHsDsR tiEGY\"\u003E\u003Ca id=\"3OuCxWxQPeywyI8GMYeoiq-0-10\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fabout\u002Faccessibility\u002Fcrtc-wireless-code-of-conduct?linktype=ge-footer\" target=\"_self\" class=\"sc-lbJcrp iHmcoo\"\u003ETELUS & CRTC Wireless 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type=\"default\" class=\"sc-lcIPJg sc-fyVfxW cLvDaZ iBrsMk\"\u003EOther TELUS properties\u003C\u002Fspan\u003E\u003Cspan class=\"sc-eHsDsR tiEGY\"\u003E\u003Ca id=\"3RemTQIPZt74zpGBfAwpct-1-10\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fsocial-impact?linktype=ge-footer\" target=\"_self\" class=\"sc-lbJcrp iHmcoo\"\u003ESocial Impact\u003C\u002Fa\u003E\u003C\u002Fspan\u003E\u003Cspan class=\"sc-eHsDsR tiEGY\"\u003E\u003Ca id=\"5HiyD0bMcg04WeaAEIWgmQ-1-11\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fabout\u002Fprocurement?linktype=ge-footer\" target=\"_self\" class=\"sc-lbJcrp iHmcoo\"\u003ETELUS Procurement\u003C\u002Fa\u003E\u003C\u002Fspan\u003E\u003Cspan class=\"sc-eHsDsR tiEGY\"\u003E\u003Ca id=\"5YXfwZkU8MCoqqgI4S4MOA-1-12\" data-layer=\"true\" href=\"https:\u002F\u002Fwww.telusdigital.com\u002Fen\u002F?linktype=ge-footer\" target=\"_self\" class=\"sc-lbJcrp iHmcoo\"\u003ETELUS Digital \u003C\u002Fa\u003E\u003C\u002Fspan\u003E\u003Cspan class=\"sc-eHsDsR 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bIrWEO\"\u003E\u003Ca href=\"https:\u002F\u002Fwww.telus.com\u002Fmy-telus?linktype=ge-footer\" role=\"link\" class=\"css-175oi2r r-1loqt21 r-1otgn73 r-18u37iz r-1777fci\" style=\"max-width:calc(100% + 8px);outline:none;background-color:rgba(0,0,0,0.00);opacity:1;margin-left:-4px;margin-right:-4px;margin-top:-4px;margin-bottom:-4px;padding-left:2px;padding-right:2px;padding-top:2px;padding-bottom:2px;border-top-left-radius:36px;border-top-right-radius:36px;border-bottom-right-radius:36px;border-bottom-left-radius:36px;border-top-width:2px;border-right-width:2px;border-bottom-width:2px;border-left-width:2px;border-top-color:rgba(0,0,0,0.00);border-right-color:rgba(0,0,0,0.00);border-bottom-color:rgba(0,0,0,0.00);border-left-color:rgba(0,0,0,0.00);width:calc(100% + 8px);height:calc(null + 8px)\"\u003E\u003Cdiv class=\"css-175oi2r r-1awozwy r-13awgt0\" style=\"padding-left:31px;padding-right:31px;padding-top:11px;padding-bottom:11px;background-color:rgba(255,255,255,1.00);min-width:144px;border-top-color:rgba(43,128,0,1.00);border-right-color:rgba(43,128,0,1.00);border-bottom-color:rgba(43,128,0,1.00);border-left-color:rgba(43,128,0,1.00);border-top-left-radius:32px;border-top-right-radius:32px;border-bottom-right-radius:32px;border-bottom-left-radius:32px;border-left-width:1px;border-right-width:1px;border-top-width:1px;border-bottom-width:1px;max-width:100%;transition:background-color 200ms, border-color 200ms;pointer-events:none;flex-direction:row;justify-content:center\"\u003E\u003Cdiv dir=\"auto\" class=\"css-1rynq56 r-5z0cy9\" style=\"color:rgba(43,128,0,1.00);text-align:center;text-decoration-line:none;text-decoration-style:solid;font-size:16px;line-height:24px;font-family:HNforTELUSSA700normal;pointer-events:none\"\u003EMy TELUS\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv 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C14.1377882,4.21059394 15.7902527,5.86305847 15.7902527,7.89458981 C15.7902527,8.18508069 15.5540503,8.42128311 15.2635594,8.42128311 C14.974021,8.42128311 14.7378185,8.18508069 14.7378185,7.89458981 C14.7378185,6.44404024 13.5568064,5.26302812 12.1062569,5.26302812 C11.8148135,5.26302812 11.5795635,5.0268257 11.5795635,4.73633481 C11.5795635,4.44584393 11.8148135,4.21059394 12.1062569,4.21059394 Z\"\u003E\u003C\u002Fpath\u003E\u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fg\u003E\u003C\u002Fsvg\u003E\u003Cspan class=\"sc-hBtRBD fPFCtP\"\u003EContact us\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fnav\u003E\u003Cdiv class=\"sc-fKWMtX eVDZlB\"\u003E\u003Cdiv class=\"sc-jxOSlx cRQXuQ\"\u003E\u003Chr class=\"sc-hTUWRQ ihWXtp\"\u002F\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-BQMaI hcHqfv\"\u003E\u003Cdiv class=\"sc-jxOSlx fJgrHx\"\u003E\u003Ch3 class=\"sc-dUYLmH cqYFCo\"\u003ETerritorial Acknowledgement \u003C\u002Fh3\u003E\u003Cspan role=\"note\" id=\"ge-footer-landMark-mobile\" data-testid=\"ge-footer-landMark-mobile\" alt=\"LandMark\" name=\"LandMark\" aria-label=\"LandMark\" class=\"sc-faUjhM ffiTtM\"\u003EThe TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and express gratitude to those whose territory we reside on, work on or are visiting. Learn more about \u003Ca href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fsocial-impact\u002Fconnecting-canada\u002Findigenous-reconciliation\" target=\"_blank\"\u003ETELUS’ commitment to Reconciliation.\u003C\u002Fa\u003E\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-iowXnY dPdKWq\"\u003E\u003Cdiv id=\"expandCollapse\" data-testid=\"expand-collapse\" open=\"\" class=\"sc-lmUcrn kUTfBd\"\u003E\u003Chr class=\"sc-hTUWRQ ihWXtp\"\u002F\u003E\u003Cdiv id=\"category-mobile-1\" data-testid=\"category-mobile-1\"\u003E\u003Cdiv\u003E\u003Cdiv data-testid=\"headerWrapper\"\u003E\u003Cbutton type=\"button\" aria-expanded=\"false\" class=\"sc-jwZKMi eHDUcG\"\u003E\u003Cdiv class=\"sc-jxOSlx cAUgFc\"\u003E\u003Cdiv class=\"sc-jxOSlx eUumfw\"\u003E\u003Cdiv class=\"sc-gJCZQp\"\u003E\u003Cdiv style=\"transition:transform undefinedms linear;transform:translateY(undefined)\"\u003E\u003Cspan class=\"sc-eXsaLi ikcBRT\"\u003E\u003Ci aria-hidden=\"true\" class=\"sc-hGMjit dHGmef\"\u003E\u003C\u002Fi\u003E\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003Cdiv direction=\"row\" class=\"sc-dChVcU YAahc\"\u003E\u003Cdiv direction=\"column\" class=\"sc-dChVcU eIKauc\"\u003E\u003Cdiv class=\"sc-rPWID fdOFaL\"\u003E\u003Cspan class=\"sc-boZgaH dywZEO\"\u003ECOMPANY\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fbutton\u003E\u003C\u002Fdiv\u003E\u003Cdiv style=\"opacity:0;height:0px;overflow:hidden;visibility:hidden;transition:height 500ms ease-in-out, opacity 500ms ease-in-out, visibility 0ms 500ms\" aria-hidden=\"true\" class=\"sc-eldPxv irerSO\"\u003E\u003Cdiv data-testid=\"content\"\u003E\u003Cdiv class=\"sc-cTTdyq kgXvtK\"\u003E\u003Cspan class=\"sc-eXsaLi fPXpox\"\u003E\u003Cdiv\u003E\u003Cnav aria-label=\"Company\" class=\"sc-jxOSlx hrOcwa\"\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-00\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fabout?linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003EAbout Us \u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-01\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fabout\u002Fcareers?linktype=ge-footer\" target=\"_blank\" class=\"sc-bWJUgm ftowVJ\"\u003ECareers \u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-02\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fabout\u002Fnewsroom?linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003ENewsroom\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-03\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fabout\u002Fpolicies-and-disclosures?linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003EPolicies \u002F Regulatory\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-04\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fabout\u002Fsecurity?linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003ESecurity \u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-05\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fsocial-impact?linktype=ge-footer\" class=\"sc-bWJUgm ftowVJ\"\u003ESocial Impact\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-06\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fabout\u002Fdiversity-and-inclusion?linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003EDiversity and Inclusion\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003C\u002Fnav\u003E\u003C\u002Fdiv\u003E\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003Chr class=\"sc-hTUWRQ ihWXtp\"\u002F\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003Cdiv id=\"category-mobile-2\" data-testid=\"category-mobile-2\"\u003E\u003Cdiv\u003E\u003Cdiv data-testid=\"headerWrapper\"\u003E\u003Cbutton type=\"button\" aria-expanded=\"false\" class=\"sc-jwZKMi eHDUcG\"\u003E\u003Cdiv class=\"sc-jxOSlx cAUgFc\"\u003E\u003Cdiv class=\"sc-jxOSlx eUumfw\"\u003E\u003Cdiv class=\"sc-gJCZQp\"\u003E\u003Cdiv style=\"transition:transform undefinedms linear;transform:translateY(undefined)\"\u003E\u003Cspan class=\"sc-eXsaLi ikcBRT\"\u003E\u003Ci aria-hidden=\"true\" class=\"sc-hGMjit dHGmef\"\u003E\u003C\u002Fi\u003E\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003Cdiv direction=\"row\" class=\"sc-dChVcU YAahc\"\u003E\u003Cdiv direction=\"column\" class=\"sc-dChVcU eIKauc\"\u003E\u003Cdiv class=\"sc-rPWID fdOFaL\"\u003E\u003Cspan class=\"sc-boZgaH dywZEO\"\u003EHELP\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fbutton\u003E\u003C\u002Fdiv\u003E\u003Cdiv style=\"opacity:0;height:0px;overflow:hidden;visibility:hidden;transition:height 500ms ease-in-out, opacity 500ms ease-in-out, visibility 0ms 500ms\" aria-hidden=\"true\" class=\"sc-eldPxv irerSO\"\u003E\u003Cdiv data-testid=\"content\"\u003E\u003Cdiv class=\"sc-cTTdyq kgXvtK\"\u003E\u003Cspan class=\"sc-eXsaLi fPXpox\"\u003E\u003Cdiv\u003E\u003Cnav aria-label=\"HELP\" class=\"sc-jxOSlx hrOcwa\"\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-10\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fabout\u002Fcompany-overview\u002Faccessibility?linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003EAccessibility\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-11\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fabout\u002Fcovid-19-updates?linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003ECOVID-19\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-12\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Foutages?INTCMP=VAN_status&linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003ETELUS Service Status\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-13\" data-layer=\"true\" href=\"https:\u002F\u002Fforum.telus.com\u002Ft5\u002FHome\u002Fct-p\u002FEN?linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003ECommunity Forum\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-14\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fcommerce\u002Forder-status?linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003EOrder Status\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-15\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fabout\u002Fpolicies-and-disclosures\u002Fuser-terms?linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003EUser Terms\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-16\" href=\"https:\u002F\u002Fconnect.studentbeans.com\u002Fv4\u002Fhosted\u002Ftelus\u002Fca\u002F?linktype=ge-footer\" class=\"sc-bWJUgm ftowVJ\"\u003EStudent Offers\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-17\" href=\"http:\u002F\u002Ftelus.desktop.show\u002F?linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003EDesktop sharing\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003C\u002Fnav\u003E\u003C\u002Fdiv\u003E\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003Chr class=\"sc-hTUWRQ ihWXtp\"\u002F\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003Cdiv id=\"category-mobile-3\" data-testid=\"category-mobile-3\"\u003E\u003Cdiv\u003E\u003Cdiv data-testid=\"headerWrapper\"\u003E\u003Cbutton type=\"button\" aria-expanded=\"false\" class=\"sc-jwZKMi eHDUcG\"\u003E\u003Cdiv class=\"sc-jxOSlx cAUgFc\"\u003E\u003Cdiv class=\"sc-jxOSlx eUumfw\"\u003E\u003Cdiv class=\"sc-gJCZQp\"\u003E\u003Cdiv style=\"transition:transform undefinedms linear;transform:translateY(undefined)\"\u003E\u003Cspan class=\"sc-eXsaLi ikcBRT\"\u003E\u003Ci aria-hidden=\"true\" class=\"sc-hGMjit dHGmef\"\u003E\u003C\u002Fi\u003E\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003Cdiv direction=\"row\" class=\"sc-dChVcU YAahc\"\u003E\u003Cdiv direction=\"column\" class=\"sc-dChVcU eIKauc\"\u003E\u003Cdiv class=\"sc-rPWID fdOFaL\"\u003E\u003Cspan class=\"sc-boZgaH dywZEO\"\u003ELEGAL\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fbutton\u003E\u003C\u002Fdiv\u003E\u003Cdiv style=\"opacity:0;height:0px;overflow:hidden;visibility:hidden;transition:height 500ms ease-in-out, opacity 500ms ease-in-out, visibility 0ms 500ms\" aria-hidden=\"true\" class=\"sc-eldPxv irerSO\"\u003E\u003Cdiv data-testid=\"content\"\u003E\u003Cdiv class=\"sc-cTTdyq kgXvtK\"\u003E\u003Cspan class=\"sc-eXsaLi fPXpox\"\u003E\u003Cdiv\u003E\u003Cnav aria-label=\"LEGAL\" class=\"sc-jxOSlx hrOcwa\"\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-20\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fabout\u002Fprivacy?linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003EPrivacy \u002F Cookies\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-21\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fabout\u002Faccessibility\u002Fcrtc-wireless-code-of-conduct?linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003ETELUS & CRTC Wireless Code\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-22\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fsupport\u002Farticle\u002Fthe-internet-code-of-conduct?linktype=ge-footer\" target=\"_blank\" class=\"sc-bWJUgm ftowVJ\"\u003ETELUS & CRTC Internet Code\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-23\" data-layer=\"true\" href=\"https:\u002F\u002Fcrtc.gc.ca\u002Feng\u002Finternet\u002Fcodesimpl.htm?linktype=ge-footer\" target=\"_blank\" class=\"sc-bWJUgm ftowVJ\"\u003EInternet Code, Simplified\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-24\" data-layer=\"true\" href=\"https:\u002F\u002Fcrtc.gc.ca\u002Feng\u002Fphone\u002Fmobile\u002Fcodesimpl.htm?linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003EWireless Code, Simplified\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-25\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fsupport\u002Ftopic\u002Fservice-terms?linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003EService Terms \u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003C\u002Fnav\u003E\u003C\u002Fdiv\u003E\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003Chr class=\"sc-hTUWRQ ihWXtp\"\u002F\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003Cdiv id=\"category-mobile-4\" data-testid=\"category-mobile-4\"\u003E\u003Cdiv\u003E\u003Cdiv data-testid=\"headerWrapper\"\u003E\u003Cbutton type=\"button\" aria-expanded=\"false\" class=\"sc-jwZKMi eHDUcG\"\u003E\u003Cdiv class=\"sc-jxOSlx cAUgFc\"\u003E\u003Cdiv class=\"sc-jxOSlx eUumfw\"\u003E\u003Cdiv class=\"sc-gJCZQp\"\u003E\u003Cdiv style=\"transition:transform undefinedms linear;transform:translateY(undefined)\"\u003E\u003Cspan class=\"sc-eXsaLi ikcBRT\"\u003E\u003Ci aria-hidden=\"true\" class=\"sc-hGMjit dHGmef\"\u003E\u003C\u002Fi\u003E\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003Cdiv direction=\"row\" class=\"sc-dChVcU YAahc\"\u003E\u003Cdiv direction=\"column\" class=\"sc-dChVcU eIKauc\"\u003E\u003Cdiv class=\"sc-rPWID fdOFaL\"\u003E\u003Cspan class=\"sc-boZgaH dywZEO\"\u003EOTHER TELUS PROPERTIES\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fbutton\u003E\u003C\u002Fdiv\u003E\u003Cdiv style=\"opacity:0;height:0px;overflow:hidden;visibility:hidden;transition:height 500ms ease-in-out, opacity 500ms ease-in-out, visibility 0ms 500ms\" aria-hidden=\"true\" class=\"sc-eldPxv irerSO\"\u003E\u003Cdiv data-testid=\"content\"\u003E\u003Cdiv class=\"sc-cTTdyq kgXvtK\"\u003E\u003Cspan class=\"sc-eXsaLi fPXpox\"\u003E\u003Cdiv\u003E\u003Cnav aria-label=\"Other TELUS properties\" class=\"sc-jxOSlx hrOcwa\"\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-30\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fsocial-impact?linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003ESocial Impact\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-31\" href=\"https:\u002F\u002Fwww.telus.com\u002Fen\u002Fabout\u002Fprocurement?linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003ETELUS Procurement\u003C\u002Fa\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"sc-jxOSlx eNYtVn\"\u003E\u003Ca id=\"ge-footer-link-32\" data-layer=\"true\" href=\"https:\u002F\u002Fwww.telusdigital.com\u002Fen\u002F?linktype=ge-footer\" target=\"_self\" class=\"sc-bWJUgm ftowVJ\"\u003ETELUS Digital 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dAKfYb sc-gweoQa kMsqVm sc-gweoQa kMsqVm\"\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fsection\u003E\u003Cdiv class=\"sc-eIcdZJ hFQYGn\"\u003E\u003Cdiv class=\"sc-lfYzqA gTtvNc\"\u003E\u003Ca href=\"https:\u002F\u002Fwww.facebook.com\u002Ftelus\u002F\" aria-label=\"Facebook\" alt=\"Facebook\" target=\"_blank\" rel=\"noreferrer\"\u003E\u003Cdiv style=\"position:relative;overflow:hidden;display:flex;flex-direction:column;justify-content:center;align-items:center;height:32.5px;min-width:44px;min-height:44px;margin:0 1rem 0 0;width:32px\"\u003E\u003Cnoscript\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002Ffikanzmkdlqn\u002F7oy6SUxAHZmOiicDcj7xd0\u002Fb0027a69854fbe5cbf81dc20c3fb48d7\u002Flogo-facebook.png\" alt=\"Facebook\"\u002F\u003E\u003C\u002Fnoscript\u003E\u003Cimg style=\"height:32.5px;width:32px;visibility:hidden\" alt=\"Facebook\" src=\"data:image\u002Fgif;base64,R0lGODlhAQABAAD\u002FACwAAAAAAQABAAACADs=\" data-src=\"\u002F\u002Fimages.ctfassets.net\u002Ffikanzmkdlqn\u002F7oy6SUxAHZmOiicDcj7xd0\u002Fb0027a69854fbe5cbf81dc20c3fb48d7\u002Flogo-facebook.png\" aria-label=\"Facebook\"\u002F\u003E\u003Cdiv style=\"position:absolute;top:0;left:0;width:100%;height:100%;background:white;transition:0.3s opacity\"\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fa\u003E\u003Ca href=\"https:\u002F\u002Ftwitter.com\u002Ftelus\" aria-label=\"Twitter\" alt=\"Twitter\" target=\"_blank\" rel=\"noreferrer\"\u003E\u003Cdiv style=\"position:relative;overflow:hidden;display:flex;flex-direction:column;justify-content:center;align-items:center;height:32px;min-width:44px;min-height:44px;margin:0 1rem 0 0;width:32px\"\u003E\u003Cnoscript\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002Ffikanzmkdlqn\u002F6mEIrDh526sTmAKY8Ayj38\u002Fc636d5ac568d84e59b8336d4aa25e774\u002FX_Logo_Sept14.png\" alt=\"Twitter\"\u002F\u003E\u003C\u002Fnoscript\u003E\u003Cimg style=\"height:32px;width:32px;visibility:hidden\" alt=\"Twitter\" src=\"data:image\u002Fgif;base64,R0lGODlhAQABAAD\u002FACwAAAAAAQABAAACADs=\" data-src=\"\u002F\u002Fimages.ctfassets.net\u002Ffikanzmkdlqn\u002F6mEIrDh526sTmAKY8Ayj38\u002Fc636d5ac568d84e59b8336d4aa25e774\u002FX_Logo_Sept14.png\" aria-label=\"Twitter\"\u002F\u003E\u003Cdiv style=\"position:absolute;top:0;left:0;width:100%;height:100%;background:white;transition:0.3s opacity\"\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fa\u003E\u003Ca href=\"https:\u002F\u002Fwww.instagram.com\u002Ftelus\u002F?hl=en\" aria-label=\"Instagram\" alt=\"Instagram\" target=\"_blank\" rel=\"noreferrer\"\u003E\u003Cdiv style=\"position:relative;overflow:hidden;display:flex;flex-direction:column;justify-content:center;align-items:center;height:32px;min-width:44px;min-height:44px;margin:0 1rem 0 0;width:32px\"\u003E\u003Cnoscript\u003E\u003Cimg src=\"\u002F\u002Fimages.ctfassets.net\u002Ffikanzmkdlqn\u002FYBVTvLZlG6HIyhZDqq2Lg\u002Fca9260eec0fca53605fac3b6c8944ea1\u002Finstagram_black.png\" alt=\"Instagram\"\u002F\u003E\u003C\u002Fnoscript\u003E\u003Cimg style=\"height:32px;width:32px;visibility:hidden\" alt=\"Instagram\" src=\"data:image\u002Fgif;base64,R0lGODlhAQABAAD\u002FACwAAAAAAQABAAACADs=\" data-src=\"\u002F\u002Fimages.ctfassets.net\u002Ffikanzmkdlqn\u002FYBVTvLZlG6HIyhZDqq2Lg\u002Fca9260eec0fca53605fac3b6c8944ea1\u002Finstagram_black.png\" aria-label=\"Instagram\"\u002F\u003E\u003Cdiv style=\"position:absolute;top:0;left:0;width:100%;height:100%;background:white;transition:0.3s opacity\"\u003E\u003C\u002Fdiv\u003E\u003C\u002Fdiv\u003E\u003C\u002Fa\u003E\u003Ca href=\"https:\u002F\u002Fca.linkedin.com\u002Fcompany\u002Ftelus\" aria-label=\"Linkedin\" alt=\"Linkedin\" target=\"_blank\" rel=\"noreferrer\"\u003E\u003Cdiv 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Your previous SIM card will deactivate when the cellular plan on your iPhone activates.","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Remove the physical SIM from your iPhone and then and then restart your iPhone.","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Note","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":": A physical SIM to eSIM conversion requires iPhone 11 or newer, iPhone SE 3rd generation or newer, and iOS 16.4 or later.","marks":[],"data":{}}],"data":{}},{"nodeType":"heading-3","content":[{"nodeType":"text","value":"How to activate an eSIM using a QR Voucher","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"If you ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.telus.com/en/mobility/accessories/product/esim?INTCMP=support_esim_apple_to_shop2"},"content":[{"nodeType":"text","value":"purchased an eSIM QR voucher","marks":[],"data":{}}]},{"nodeType":"text","value":", you need to scan the QR code using the ","marks":[],"data":{}},{"nodeType":"text","value":"Camera","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":" app once you receive it and then follow the steps below:","marks":[],"data":{}}],"data":{}},{"nodeType":"ordered-list","content":[{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Go to ","marks":[],"data":{}},{"nodeType":"text","value":"Settings","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":".","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Tap ","marks":[],"data":{}},{"nodeType":"text","value":"Cellular","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":".","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Tap ","marks":[],"data":{}},{"nodeType":"text","value":"Add eSIM","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":".","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Tap ","marks":[],"data":{}},{"nodeType":"text","value":"Other options","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":".","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Tap ","marks":[],"data":{}},{"nodeType":"text","value":"Use QR Code","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":".","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Scan the QR Code using the ","marks":[],"data":{}},{"nodeType":"text","value":"Camera","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":" App until you see a message that says, “A cellular plan from TELUS is ready to be added to the iPhone.\"","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Choose the labels for each of your cellular plans.","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Set your default line.","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"}],"data":{}}]},"dataLayerEvent":{"name":"Learn about SIM and eSIM","action":"click","details":"user clicked: Set up an eSIM: Apple users - 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You must be an owner or manager on the account. ","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Here's what you'll need to complete the swap:","marks":[],"data":{}}],"data":{}},{"nodeType":"unordered-list","content":[{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"An active device: This is the device to which you're swapping the eSIM.","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"unordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"For Apple eSIM-compatible devices running on iOS 13 or later","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":": An eSIM is required, which will be automatically assigned.","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"unordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"For all other eSIM-compatible devices","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":": You'll require an eSIM QR voucher and its 19-digit SIM number.","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"unordered-list"}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Here’s how to swap your eSIM online:","marks":[],"data":{}}],"data":{}},{"nodeType":"ordered-list","content":[{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Log in to ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.telus.com/my-telus"},"content":[{"nodeType":"text","value":"My TELUS","marks":[],"data":{}}]},{"nodeType":"text","value":". If you don't have an account, ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.telus.com/my-telus-registration?INTCMP=Tcom_New_LoginPage_SelfRegLink"},"content":[{"nodeType":"text","value":"register now","marks":[],"data":{}}]},{"nodeType":"text","value":".","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Go to ","marks":[],"data":{}},{"nodeType":"text","value":"Mobility Plans \u0026 Devices","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":" (in the My TELUS app, this can be found under ","marks":[],"data":{}},{"nodeType":"text","value":"Plans / Travels","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":").","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Select the ","marks":[],"data":{}},{"nodeType":"text","value":"Device","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":" tab.","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Select ","marks":[],"data":{}},{"nodeType":"text","value":"Change a SIM card","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":".","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Follow the on-screen instructions.","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"}],"data":{}}]},"dataLayerEvent":{"name":"Learn about SIM and eSIM","action":"click","details":"user clicked: If you are looking to swap eSIMs - expand"},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"9mt4r6ro1ay9"}},"id":"5VRgWOlx9wjEJCpep7XA3w","type":"Entry","createdAt":"2021-06-02T13:42:55.030Z","updatedAt":"2024-09-27T17:46:50.127Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":90,"revision":8,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"elementArticleAccordionPanel"}},"locale":"en-CA-BC"}},{"entryTitle":"Learn about SIM and eSIM / How to change from Android to Apple or from Apple to Android","heading":" How to change from Android to Apple or from Apple to Android","content":{"nodeType":"document","data":{},"content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"If you’re currently using an eSIM and would like to change from Android to Apple or from Apple to Android, you can do so online in ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.telus.com/my-telus"},"content":[{"nodeType":"text","value":"My TELUS","marks":[],"data":{}}]},{"nodeType":"text","value":". You must be an owner or manager on the account.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Here's what you'll need to complete the change:","marks":[],"data":{}}],"data":{}},{"nodeType":"unordered-list","content":[{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"An active device: This is the device from which you're swapping the eSIM.","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"unordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"For Apple eSIM-compatible devices","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":": An eSIM is required, which will be automatically assigned for devices running on iOS 13 or later.","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"unordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"For Android eSIM-compatible devices","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":": You'll require an eSIM QR code voucher and its 19-digit SIM number.","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"unordered-list"}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Here’s how to swap your eSIM online:","marks":[],"data":{}}],"data":{}},{"nodeType":"ordered-list","content":[{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Log in to ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.telus.com/my-telus"},"content":[{"nodeType":"text","value":"My TELUS","marks":[],"data":{}}]},{"nodeType":"text","value":". If you don't have an account, ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.telus.com/my-telus-registration?INTCMP=Tcom_New_LoginPage_SelfRegLink"},"content":[{"nodeType":"text","value":"register now","marks":[],"data":{}}]},{"nodeType":"text","value":".","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Go to ","marks":[],"data":{}},{"nodeType":"text","value":"Mobility Plans \u0026 Devices","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":" (in the My TELUS App, this can be found under ","marks":[],"data":{}},{"nodeType":"text","value":"Plans / Travels","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":")","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Select the ","marks":[],"data":{}},{"nodeType":"text","value":"Device","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":" tab.","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Select ","marks":[],"data":{}},{"nodeType":"text","value":"Change a SIM card","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":".","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"},{"nodeType":"list-item","content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Follow the on-screen instructions.","marks":[],"data":{}}],"data":{},"list":true}],"data":{},"parentType":"ordered-list"}],"data":{}}]},"dataLayerEvent":{"name":"Learn about SIM and eSIM","action":"click","details":"user clicked: If you are looking to swap eSIMs - expand"},"addNoSnippet":false,"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"9mt4r6ro1ay9"}},"id":"6ujhuCp3uJX5xrn3O0ALQT","type":"Entry","createdAt":"2024-09-27T17:46:50.418Z","updatedAt":"2024-09-27T17:46:50.418Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":47,"revision":1,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"elementArticleAccordionPanel"}},"locale":"en-CA-BC"}},{"entryTitle":"What is an eSIM voucher? / What you need","heading":"What you need","content":{"nodeType":"document","data":{},"content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"This list includes devices sold in Canada. If you have an international model, you can still activate a new eSIM on it, provided that the device is compatible, unlocked and has enough memory available for the new eSIM.","marks":[],"data":{}}],"data":{}},{"nodeType":"embedded-entry-block","content":[],"data":{"type":"html","shortcode":"\u003ctable\u003e\u003ctr\u003e\u003cth width=\"50%\"\u003e__iOS__\u003c/th\u003e\u003cth width=\"50%\"\u003e__Android__\u003c/th\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003e- iPhone XS, XS Max, XR or newer\u003cbr/\u003e- iPhone SE (2nd generation) or newer\u003cbr/\u003e- Any eSIM-compatible iPad.\u003cbr/\u003eSee [apple.com](https://www.apple.com/ca/ipad/cellular)\u003c/td\u003e\u003ctd\u003e- Google Pixel 3a, 3a XL, 4, 4 XL or newer\u003cbr/\u003e- Motorola Edge (2023) and all later Edge models\n\u003cbr/\u003e- Motorola Razr (XT2000-2/Single eSIM only) and all later Razr models\n \u003cbr/\u003e- Huawei P40, P40 pro\u003cbr/\u003e- Samsung Galaxy Note20 and Note20 Ultra (January 2022 software update or later)\u003cbr/\u003e- Samsung Galaxy S21 5G, Samsung Galaxy S21+ 5G, Samsung Galaxy S21 Ultra 5G (software version ending in BUK8 or later)\u003cbr/\u003e- Samsung Galaxy S22 series and all later S models\n\u003cbr/\u003e- Samsung Galaxy S23 FE and all later FE models\u003cbr/\u003e- Samsung Galaxy Z Flip3 5G (June 2022 software update or later)\u003cbr/\u003e- Samsung Galaxy Z Flip4 5G and all later Flip models\u003cbr/\u003e- Samsung Galaxy Z Fold3 5G (June 2022 software update or later)\u003cbr/\u003e- Samsung Galaxy Z Fold4 5G and all later Fold models\u003cbr/\u003e- Samsung Galaxy XCover6 Pro\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eTELUS wireless prepaid or postpaid plan\u003c/td\u003e\u003ctd\u003eTELUS wireless prepaid or postpaid plan\u003c/td\u003e\u003c/tr\u003e\u003ctr\u003e\u003ctd\u003eiOS 12.1 or newer\u003c/td\u003e\u003ctd\u003eAndroid 10 or newer\u003c/td\u003e\u003c/tr\u003e\u003c/table\u003e"}}]},"dataLayerEvent":{"name":"Learn about SIM and eSIM","action":"click","details":"user clicked: What you need - expand"},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"9mt4r6ro1ay9"}},"id":"3ckBL15zInrvEJnhebRBZQ","type":"Entry","createdAt":"2021-06-02T13:42:54.957Z","updatedAt":"2024-10-16T13:16:34.383Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":218,"revision":16,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"elementArticleAccordionPanel"}},"locale":"en-CA-BC"}},{"entryTitle":"What is an eSIM voucher? / Frequently asked questions (FAQ)","heading":"Frequently asked questions (FAQ)","content":{"nodeType":"document","data":{},"content":[{"nodeType":"paragraph","content":[{"nodeType":"text","value":"1. What rate plans are available for eSIM?","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"\nAny in-market TELUS Mobility rate plan (prepaid or postpaid) is available on eSIM. ","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"2. Do I need an active physical SIM in my device to activate an eSIM?","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"\nMost recent models allow activation of an eSIM without a need for a physical SIM. However, some older ones do require having an active physical SIM first before having an option to add an eSIM. For example, Samsung Galaxy Note20 requires a physical SIM to be active before adding an eSIM. ","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"3. How do I know which line I’m using at any given time?","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"\nEach line is individually labelled to differentiate between numbers. These labels can be customized. These labels may vary depending on the operating system and the active carrier.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"4. What happens when I receive a call on my secondary line while I am on a call on my primary line?","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"\nBoth lines can be connected to the network at all times. While on a call using one line, the other line is on standby. If you receive a call on the other line while on a call using the first line, the incoming call will go to voicemail. ","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"5. If both the lines have mobile data, which one can I use and which one will show on my bill?","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"\nBoth lines can access mobile data but only one line can access mobile data at any given time to prevent duplicating charges. Your usage will reflect the line that you have selected to use as the default at any given time. The default line can be changed in your device settings. ","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"6. I currently have two mobile lines at TELUS on two devices. Can I transfer one of my phone numbers to an eSIM so that I can have both the phone numbers on one device?","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"\nYes. You can complete a SIM swap in self-serve. See the section ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.telus.com/en/support/article/esim-voucher#how-to-swap-esims"},"content":[{"nodeType":"text","value":"How to swap eSIMs","marks":[],"data":{}}]},{"nodeType":"text","value":" for details.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"7. How will I be billed for calls and text messages?","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"\nCalls and messages are billed according to the wireless plan associated with the line used at any given time. Overage rates may apply if you exceed your allotment of voice minutes or messages.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"8. When travelling, can I use a foreign carrier’s eSIM on my TELUS phone?","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"\nYes, if available, customers can use a foreign carrier’s eSIM plan when travelling to countries outside of Canada if the network is compatible with the device. When you return home, you can switch from your foreign carrier's eSIM to your local eSIM. ","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"9. What happens if I roam abroad?","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"\nRoaming rates and services are billed according to your postpaid rate plan. View our support article on ","marks":[],"data":{}},{"nodeType":"hyperlink","data":{"uri":"https://www.telus.com/en/support/article/billing-understanding-while-travelling"},"content":[{"nodeType":"text","value":"how you will be charged while travelling","marks":[{"type":"bold"}],"data":{}}]},{"nodeType":"text","value":" for more details on roaming.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"10. Can I activate an eSIM from another carrier on my TELUS smartphone?","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"\nYes, TELUS customers can activate an eSIM from another carrier on their TELUS eSIM-capable phone. The other carrier must support eSIM functionality on the device.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"11. Can I delete my eSIM profile?","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"\nYou can delete your eSIM profile by going to your phone’s network/cellular settings and locating the line (eSIM profile) you want to delete. When you delete your eSIM profile, you are not cancelling the line on the network so you will continue to be billed. ","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"12. If I delete my eSIM profile from one phone, can I scan the eSIM voucher again into another phone?","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":"\nNo, once an eSIM profile is deleted from the phone, you cannot scan the same eSIM voucher into another phone. An eSIM voucher can only be used and scanned once. You must purchase an eSIM voucher at your nearest TELUS store or online and complete a SIM-swap using self-serve.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"Note","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":": TELUS and its subsidiaries (“TELUS”) are not responsible for loss of carrier service as a result of an eSIM download wipe performed on any non-TELUS eSIM. If your phone’s eSIM line is currently active through a carrier other than TELUS, you are responsible for obtaining and activating a new eSIM from the carrier. You are responsible for any charges that your carrier may apply for a replacement eSIM.","marks":[],"data":{}}],"data":{}},{"nodeType":"paragraph","content":[{"nodeType":"text","value":"13. Do I need a Wi-Fi network to activate my eSIM?","marks":[{"type":"bold"}],"data":{}},{"nodeType":"text","value":" \nYes, to activate an eSIM you will need a Wi-Fi or cellular connection.","marks":[],"data":{}}],"data":{}}]},"dataLayerEvent":{"name":"Learn about SIM and eSIM","action":"click","details":"user clicked: Frequently asked questions (FAQ) - expand"},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"9mt4r6ro1ay9"}},"id":"6dHJ7bCuIqAlQHEIgIqT7G","type":"Entry","createdAt":"2021-06-02T13:42:55.250Z","updatedAt":"2024-09-27T17:46:50.555Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":103,"revision":5,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"elementArticleAccordionPanel"}},"locale":"en-CA-BC"}}],"banner":{"entryTitle":"Banner - Learn about SIM and eSIM / Manage your account anytime, anywhere with the My TELUS app","heading":"Manage your account anytime, anywhere with the My TELUS app","positionBanner":"Top","description":"Get the My TELUS app to pay your bills, check usage, change plans, set up payment arrangements and more.","image":{"title":"My telus icon","description":"","file":{"url":"//images.ctfassets.net/9mt4r6ro1ay9/2RVLtmFPv4TIPptqlHcE5u/e420a18ae1a51ee3258145ade4c94eed/My_telus_icon-removebg-preview.png","details":{"size":26210,"image":{"width":400,"height":400}},"fileName":"My_telus_icon-removebg-preview.png","contentType":"image/png"},"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"9mt4r6ro1ay9"}},"id":"2RVLtmFPv4TIPptqlHcE5u","type":"Asset","createdAt":"2023-08-31T22:02:06.330Z","updatedAt":"2023-11-07T15:43:49.679Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":12,"revision":9,"locale":"en-CA-BC"}},"buttonText":"Get to My TELUS app","buttonHref":"https://www.telus.com/support/interstitial/install-the-my-account-app-from-telus?INTCMP=Tcom_Support_eSIM_to_MyTELUS","openLinkOnNewTab":true,"sys":{"space":{"sys":{"type":"Link","linkType":"Space","id":"9mt4r6ro1ay9"}},"id":"1x2mWpe6eU4vxcYhoCAF7j","type":"Entry","createdAt":"2023-09-01T14:21:38.046Z","updatedAt":"2023-10-24T20:37:13.984Z","environment":{"sys":{"id":"master","type":"Link","linkType":"Environment"}},"publishedVersion":28,"revision":3,"contentType":{"sys":{"type":"Link","linkType":"ContentType","id":"bannerArticle"}},"locale":"en-CA-BC"}},"relatedArticleTags":["esim"],"lifecycleTag":"Getting started","intents":["Getting Started"],"products":["Mobility"],"seoMetaTags":{"entryTitle":"Learn about SIM or eSIM / SEO","metaTitle":"Learn about SIM or eSIM | TELUS Support","metaDescription":"Learn about eSIM and eSIM voucher, a digital SIM that lets you access your cellular plan without a physical SIM card. 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