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Manage product users | Atlassian Support
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You can also "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"1IkiUqqoST0KttqRBBnkUC"}}},{"type":"text","text":" for user and group management, "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"7gNu65G72Su9Tu5vIGiIt8","label":"use your own identity provider via SCIM"}}},{"type":"text","text":", or allow certain users to "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"3lRCPnB3nxgKKtVODuYUII","label":"self-signup"}}},{"type":"text","text":" to your products."}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"If you're migrating your users from a Data Center instance to a cloud site, take a look at our guides:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"6KJTWnjJswQtZJbIp3Km1O"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"33IzqiSpqBy6C4lN6r2ItZ"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"7vy0MWq07R2O6HuOO6yyap","label":"Confluence Cloud Migration Assistant"}}},{"type":"text","text":" "}]}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"When you add a user to your "},{"type":"text","text":"Users","marks":[{"type":"strong"}]},{"type":"text","text":" list, you're inviting a user with that specific email address to your organization. If the user with that email address has an Atlassian account, they'll now be able to log in to your organization. If the user doesn't have an account, we'll walk them through the Atlassian account signup process. Although they're logged in to your organization, their account exists outside your organization. They can use that same account to log in to products outside your organization."}]},{"type":"paragraph","content":[{"type":"text","text":"Organization admins can invite users to products within their organization. User access admins can only invite users to products they administer. This means if a product's default group also includes products they don’t administer, a user access admin won't be able to invite a user to that product."}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"hUrgjhO2NhhDOAQxljY86"},"layout":"default"}}]}]}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1ejCzJ3IxTrvkWYa6WwREl"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"1u5HOLahaBatnQLEVkZgB3"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Invite users","marks":[{"type":"strong"}]},{"type":"text","text":". You'll see this screen:"}]}]}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"4fSGRQH1QQLkrXVYRJpdVs"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"4. Enter the "},{"type":"text","text":"Email address","marks":[{"type":"strong"}]},{"type":"text","text":" you want the user to log in with (you can enter more than one at a time or a string of them using a "},{"type":"text","text":"space","marks":[{"type":"em"}]},{"type":"text","text":" or "},{"type":"text","text":"comma","marks":[{"type":"em"}]},{"type":"text","text":")."}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"If you invite a user with the wrong email address, and they end up creating a new Atlassian account, they can't combine the two accounts. You'll need to re-invite the user with their correct email and remove access for the other account. If they create any content while logged in with the wrong account, that content will still exist but will remain associated with their wrong account."}]}]},{"type":"paragraph","content":[{"type":"text","text":"5. Grant users access to multiple products and assign them product admin roles:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"From the "},{"type":"text","text":"Product roles","marks":[{"type":"strong"}]},{"type":"text","text":" dropdown for a "},{"type":"text","text":"Product","marks":[{"type":"strong"}]},{"type":"text","text":", you can select or unselect product roles. You can only select up to 25 product roles per invite. When users get an invite, we'll add the user to the groups for the products you select, so you can always change them later."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"6. (Optional) Add the user to additional groups for your organization."}]},{"type":"paragraph","content":[{"type":"text","text":"7. (Optional) Send an invitation email with a custom message. Unselect "},{"type":"text","text":"Send invitation ","marks":[{"type":"strong"}]},{"type":"text","text":"if you don’t want to send the email invite."}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"We don't send users an email invitation in these scenarios:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"If the user is migrated into the organization (e.g. Data Center to cloud migration)"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"If the user is created via GSync or SCIM"}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"For these users, go to the Users page and select "},{"type":"text","text":"Resend invite","marks":[{"type":"strong"}]},{"type":"text","text":" to ensure these users get an invite."}]}]},{"type":"paragraph","content":[{"type":"text","text":"8. Select "},{"type":"text","text":"Invite user(s)","marks":[{"type":"strong"}]},{"type":"text","text":"."}]},{"type":"paragraph","content":[{"type":"text","text":"If you've linked Bitbucket accounts with Jira products, you can add new users to a Bitbucket group from the Bitbucket "},{"type":"text","text":"groups page","marks":[{"type":"link","attrs":{"href":"https://support.atlassian.com/bitbucket-cloud/docs/organize-groups-for-your-repositories"}}]},{"type":"text","text":"."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Invitation status"}]},{"type":"paragraph","content":[{"type":"text","text":"In the following table are examples of the different statuses you’ll see on your User Management screen."}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableHeader","attrs":{"colwidth":[139]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Status","marks":[{"type":"strong"}]}]}]},{"type":"tableHeader","attrs":{"colwidth":[459]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Description","marks":[{"type":"strong"}]}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[139]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Active"}]}]},{"type":"tableCell","attrs":{"colwidth":[459]},"content":[{"type":"paragraph","content":[{"type":"text","text":"The user is active in at least one of the products they have access to."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[139]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Deactivated"}]}]},{"type":"tableCell","attrs":{"colwidth":[459]},"content":[{"type":"paragraph","content":[{"type":"text","text":"This user is managed by organization admins and has been deactivated. They’re unable to log in to any Atlassian products, in any organization."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[139]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Suspended"}]}]},{"type":"tableCell","attrs":{"colwidth":[459]},"content":[{"type":"paragraph","content":[{"type":"text","text":"This user has had their product access removed within your organization. Their access can be re-activated at any time. They may still have access other products in other organizations."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[139]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Invited - Invitation not sent"}]}]},{"type":"tableCell","attrs":{"colwidth":[459]},"content":[{"type":"paragraph","content":[{"type":"text","text":"The user has been created and added to your organization, but no email invitation has been sent to them."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[139]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Invited"}]}]},{"type":"tableCell","attrs":{"colwidth":[459]},"content":[{"type":"paragraph","content":[{"type":"text","text":"The user has been created and added to your organization, and an email invitation has been sent to them. After they access one of your products, their status will change to Active."}]}]}]}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"24gXf08dtyc7r7SoirsoFX"},"layout":"default"}},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"40cQfQkFqaJYYbOw3GMvIx"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"You can invite users from the site"},{"type":"text","text":" Administration","marks":[{"type":"strong"}]},{"type":"text","text":" area. You can also "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"1IkiUqqoST0KttqRBBnkUC"}}},{"type":"text","text":" for user and group management, as well as "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"7gNu65G72Su9Tu5vIGiIt8","label":"Understand user provisioning"}}},{"type":"text","text":"."}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"Migrating users from Data Center to cloud products"}]},{"type":"paragraph","content":[{"type":"text","text":"If you're migrating your users from a Data Center instance to a cloud site, take a look at our guides:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"33IzqiSpqBy6C4lN6r2ItZ","label":"Use the Jira Cloud Migration Assistant to migrate"}}}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"dIzB9NB02a8bmr9jbdVTZ","label":"Use the Confluence Cloud Migration Assistant to migrate"}}}]}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"When you add a user to your "},{"type":"text","text":"Users","marks":[{"type":"strong"}]},{"type":"text","text":" list, you're inviting a user with that specific email address to your site. If the user with that email address has an Atlassian account, they'll now be able to log in to your site. If the user doesn't have an account, we'll walk them through the Atlassian account signup process. Although they're logged in to your site, their account exists outside your site so that they can use that same account to log in to other sites."}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{},"content":[{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"textFragment","parameters":{"textFragmentId":"4IGokba66gvg0jHcasDGRB"},"layout":"default"}}]}]}]},{"type":"orderedList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Go to your site's "},{"type":"text","text":"Admin","marks":[{"type":"strong"}]},{"type":"text","text":" at "},{"type":"text","text":"admin.atlassian.com","marks":[{"type":"link","attrs":{"href":"http://admin.atlassian.com"}}]},{"type":"text","text":". If you're an admin for multiple sites or an organization admin, click the site's name and URL to open the "},{"type":"text","text":"Admin","marks":[{"type":"strong"}]},{"type":"text","text":" for that site."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Select "},{"type":"text","text":"Invite users","marks":[{"type":"strong"}]},{"type":"text","text":" from the "},{"type":"text","text":"Users","marks":[{"type":"strong"}]},{"type":"text","text":" list page. You'll see this screen:"}]}]}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"3HQBMTY8tuefrN0aX63hTB"},"layout":"default"}},{"type":"paragraph","content":[{"type":"text","text":"3. Enter the "},{"type":"text","text":"Email address","marks":[{"type":"strong"}]},{"type":"text","text":" you want the user to log in with (you can enter more than one at a time or a string of them using a "},{"type":"text","text":"space","marks":[{"type":"em"}]},{"type":"text","text":" or "},{"type":"text","text":"comma","marks":[{"type":"em"}]},{"type":"text","text":")."}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"If you add the wrong email address for a user"}]},{"type":"paragraph","content":[{"type":"text","text":"If you invite a user with a different email address from their Atlassian account email address, and they end up creating a new Atlassian account, they can't combine the two accounts. You'll need to re-invite the user with their original account and remove access for the other account. If they create any content while logged in with the second account, that content will still exist but will remain associated with their other account."}]}]},{"type":"paragraph","content":[{"type":"text","text":"4. Select where you would like to allow other users with this email domain to self signup. You won't see this option until you've entered an email address. For more information about allowing users to self signup, see "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"3lRCPnB3nxgKKtVODuYUII"}}},{"type":"text","text":"."}]},{"type":"paragraph","content":[{"type":"text","text":"5. Select the "},{"type":"text","text":"Role","marks":[{"type":"strong"}]},{"type":"text","text":" you want these users to have on your site:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Basic – Can access specified products and apps. No additional permissions."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Trusted – Can access, configure, and add products. Can invite users."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Site administrator – Full admin permission for the site."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"6. Select products from the "},{"type":"text","text":"Products access","marks":[{"type":"strong"}]},{"type":"text","text":" list. When users get an invite, we'll add the user to the groups for the products you select, so you can always change them later."}]},{"type":"paragraph","content":[{"type":"text","text":"7. (Optional) Add the user to additional groups for your site."}]},{"type":"paragraph","content":[{"type":"text","text":"8. (Optional) If you don't want to send the "},{"type":"text","text":"Invite message","marks":[{"type":"strong"}]},{"type":"text","text":", deselect "},{"type":"text","text":"Send email","marks":[{"type":"strong"}]},{"type":"text","text":"."}]},{"type":"panel","attrs":{"panelType":"info"},"content":[{"type":"paragraph","content":[{"type":"text","text":"When do users not receive an email invite?"}]},{"type":"paragraph","content":[{"type":"text","text":"We don't send users an email invitation in these scenarios:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"If the user is migrated into the site (e.g. Data Center to cloud migration)"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"If the user is created via GSync or SCIM"}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"For these users, go to the Users page and click "},{"type":"text","text":"Resend invite","marks":[{"type":"strong"}]},{"type":"text","text":" to ensure these users get an invite."}]}]},{"type":"paragraph","content":[{"type":"text","text":"9. Click "},{"type":"text","text":"Invite users(s)","marks":[{"type":"strong"}]},{"type":"text","text":"."}]},{"type":"paragraph","content":[{"type":"text","text":"If you've linked Bitbucket accounts with Jira products, you can add new users to a Bitbucket group from the Bitbucket "},{"type":"inlineExtension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"sac-link","parameters":{"id":"2zomcRswhGY8DuubaTjdpm","label":"groups page"}}},{"type":"text","text":"."}]},{"type":"paragraph","content":[{"type":"text","text":"Below are examples of the different invite statuses you’ll see in your "},{"type":"text","text":"User Management","marks":[{"type":"strong"}]},{"type":"text","text":" screen."}]},{"type":"table","attrs":{"isNumberColumnEnabled":false,"layout":"default"},"content":[{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[117]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Has site access"}]}]},{"type":"tableCell","attrs":{"colwidth":[481]},"content":[{"type":"paragraph","content":[{"type":"text","text":"The user has access to the site and can also have access to a product. If they have access to a product, then they will be consuming a license."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[117]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Has site access"}]},{"type":"paragraph","content":[{"type":"text","text":"Invitation pending","marks":[{"type":"subsup","attrs":{"type":"sup"}}]}]}]},{"type":"tableCell","attrs":{"colwidth":[481]},"content":[{"type":"paragraph","content":[{"type":"text","text":"The user has site access and can also have access to a product. An invitation to log in has been sent to them, but they haven’t accessed the site or product yet."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[117]},"content":[{"type":"paragraph","content":[{"type":"text","text":"Has site access"}]},{"type":"paragraph","content":[{"type":"text","text":"Invitation email not sent","marks":[{"type":"subsup","attrs":{"type":"sup"}}]}]}]},{"type":"tableCell","attrs":{"colwidth":[481]},"content":[{"type":"paragraph","content":[{"type":"text","text":"The user has site access and can also have access to a product, but they haven’t had an invitation email sent to them informing them that they can use the site."}]}]}]},{"type":"tableRow","content":[{"type":"tableCell","attrs":{"colwidth":[117]},"content":[{"type":"paragraph","content":[{"type":"text","text":"No site access"}]}]},{"type":"tableCell","attrs":{"colwidth":[481]},"content":[{"type":"paragraph","content":[{"type":"text","text":"The user doesn’t have access to the site or any products, and isn’t consuming a license."}]}]}]}]},{"type":"extension","attrs":{"extensionType":"com.atlassian.mesa","extensionKey":"media","parameters":{"mediaEntryId":"32iIDiwy5AkZ10JO9v3qb0"},"layout":"default"}}]}},{"id":"6x11rcVp2M57f65ijtufy5","title":"Manage an individual user's profile","description":"Administer users with an Atlassian account who have access to Jira products, Confluence, Opsgenie, and Statuspage.","url":"/user-management/docs/manage-an-individual-users-profile/","lastPublished":"2022-01-17T02:04:43.429Z","pageType":"topicSet"},{"id":"4sFVomjvCGTRC3uC0J03NF","title":"Manage groups","description":"Learn how to create, edit, and delete groups and how to review default groups and their permissions. 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9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-your-organizations-atlassian-accounts/" data-testid="atlas_link">Manage your organization’s Atlassian accounts</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/verify-a-domain-to-manage-accounts/" data-testid="atlas_link">Verify a domain to manage accounts</a></li><li class="pagetree__item "><a href="/user-management/docs/what-are-managed-accounts/" data-testid="atlas_link">What are managed accounts?</a></li><li class="pagetree__item "><a href="/user-management/docs/resend-a-verification-email-to-a-managed-account/" data-testid="atlas_link">Resend a verification email to a managed account</a></li><li class="pagetree__item "><a href="/user-management/docs/make-changes-to-a-managed-user-account/" data-testid="atlas_link">Make changes to a managed user account</a></li><li class="pagetree__item "><a href="/user-management/docs/deactivate-a-managed-account/" data-testid="atlas_link">Deactivate a managed account</a></li><li class="pagetree__item "><a href="/user-management/docs/delete-a-managed-account/" data-testid="atlas_link">Delete a managed account</a></li><li class="pagetree__item "><a href="/user-management/docs/make-atlassians-global-account-model-work-for-you/" data-testid="atlas_link">Make Atlassian's global account model work for you</a></li></ul></li><li class="pagetree__item pagetree__item--current-item"><div data-testid="pagetree-item-expander" class="pagetree__expander pagetree__expander--expanded pagetree__expander--current" role="button" tabindex="0" aria-expanded="true" aria-label="collapse page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><circle cx="12" cy="12" r="5" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-product-users/" data-testid="atlas_link">Manage product users</a><ul class="pagetree__list false"><li class="pagetree__item "><a href="/user-management/docs/invite-a-user/" data-testid="atlas_link">Invite a user</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-an-individual-users-profile/" data-testid="atlas_link">Manage an individual user's profile</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/remove-or-suspend-a-user/" data-testid="atlas_link">Remove user or suspend their access</a></li><li class="pagetree__item "><a href="/user-management/docs/log-in-as-another-user/" data-testid="atlas_link">Log in as another user</a></li><li class="pagetree__item "><a href="/user-management/docs/update-roles-and-properties-for-jira-users/" data-testid="atlas_link">Update roles and properties for Jira users</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-groups/" data-testid="atlas_link">Manage groups</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/create-groups/" data-testid="atlas_link">Create groups</a></li><li class="pagetree__item "><a href="/user-management/docs/edit-a-group/" data-testid="atlas_link">Edit a group</a></li><li class="pagetree__item "><a href="/user-management/docs/delete-a-group/" data-testid="atlas_link">Delete a group</a></li><li class="pagetree__item "><a href="/user-management/docs/default-groups-and-permissions/" data-testid="atlas_link">Default groups and permissions</a></li><li class="pagetree__item "><a href="/user-management/docs/troubleshoot-issues-related-to-managing-groups/" data-testid="atlas_link">Troubleshoot issues related to managing groups</a></li></ul></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-role-and-product-permissions/" data-testid="atlas_link">Manage role and product permissions</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/control-how-users-get-access-to-products/" data-testid="atlas_link">Control how users get access to products</a></li><li class="pagetree__item "><a href="/user-management/docs/give-users-admin-permissions/" data-testid="atlas_link">Give users admin permissions</a></li><li class="pagetree__item "><a href="/user-management/docs/approve-or-deny-product-access-requests/" data-testid="atlas_link">Approve or deny product access requests</a></li><li class="pagetree__item "><a href="/user-management/docs/give-users-access-to-products/" data-testid="atlas_link">Give users access to products</a></li><li class="pagetree__item "><a href="/user-management/docs/how-does-product-access-work/" data-testid="atlas_link">How does product access work?</a></li><li class="pagetree__item "><a href="/user-management/docs/remove-product-access-for-users/" data-testid="atlas_link">Remove product access for users</a></li><li class="pagetree__item "><a href="/user-management/docs/disable-automatic-domain-enabled-access-to-your-instance/" data-testid="atlas_link">Disable automatic domain-enabled access to your instance</a></li><li class="pagetree__item "><a href="/user-management/docs/remove-admin-permissions-from-users/" data-testid="atlas_link">Remove admin permissions from users</a></li><li class="pagetree__item "><a href="/user-management/docs/what-are-the-different-types-of-admin-roles/" data-testid="atlas_link">What are the different types of admin roles?</a></li></ul></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-accounts-for-jira-service-management-customers/" data-testid="atlas_link">Manage Jira Service Management customer accounts</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/manage-jira-service-management-customer-accounts/" data-testid="atlas_link">What different account types can customers have?</a></li><li class="pagetree__item "><div data-testid="pagetree-item-expander" class="pagetree__expander" role="button" tabindex="0" aria-expanded="false" aria-label="expand page tree item"><span class="Icon__IconWrapper-dyhwwi-0 bcqBjl" aria-label=""><svg width="24" height="24" viewBox="0 0 24 24" focusable="false" role="presentation"><path d="M10.294 9.698a.988.988 0 0 1 0-1.407 1.01 1.01 0 0 1 1.419 0l2.965 2.94a1.09 1.09 0 0 1 0 1.548l-2.955 2.93a1.01 1.01 0 0 1-1.42 0 .988.988 0 0 1 0-1.407l2.318-2.297-2.327-2.307z" fill="currentColor" fill-rule="evenodd"/></svg></span></div><a href="/user-management/docs/manage-accounts-for-portal-only-customers/" data-testid="atlas_link">Manage accounts for portal-only customers</a><ul class="pagetree__list false" style="display:none"><li class="pagetree__item "><a href="/user-management/docs/change-password-for-portal-only-customers/" data-testid="atlas_link">Change password for portal-only customers</a></li><li class="pagetree__item "><a href="/user-management/docs/migrate-a-portal-only-customer-to-atlassian-account/" data-testid="atlas_link">Migrate a portal-only customer to Atlassian account</a></li><li class="pagetree__item "><a href="/user-management/docs/edit-name-for-portal-only-customers/" data-testid="atlas_link">Edit name for portal-only customers</a></li><li class="pagetree__item "><a href="/user-management/docs/revoke-access-for-portal-only-customers/" data-testid="atlas_link">Revoke access for portal-only customers</a></li><li class="pagetree__item "><a href="/user-management/docs/delete-portal-only-customers/" data-testid="atlas_link">Delete portal-only customers</a></li></ul></li></ul></li></ul></div></div></aside><main><div data-testid="collection__header" class="anthology__sub-header"><div class="breadcrumbs-wrapper" data-testid="breadcrumbs"><div class="BreadcrumbsContainer-tgj96-0 eiYreW"><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Atlassian Support</span></span></a><div class="Separator-c8t0qf-0 kSIZGq">/</div></div><div class="BreadcrumbsItem__BreadcrumbsItemElement-sc-1hh8yo5-0 fItpNE"><a class="Button__ButtonElement-sc-114ur46-0 eMRgDW sc-bbmXgH gZerWW" spacing="none" href="/user-management/resources/" target=""><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">User management Resources</span></span></a></div></div></div></div><div class="anthology__hero margin-top-medium"><div class="anthology__hero--primary"><h1>Manage product users</h1></div></div><div data-testid="topic-card" class="cards margin-top-medium "><ul class="cards__inner"><li data-testid="card_item" class="cards__item "><article><a href="/user-management/docs/invite-a-user/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Invite a user</p></div></header><p class="cards__body margin-top-small">Add new users to products in your organization.</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topic</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/user-management/docs/manage-an-individual-users-profile/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Manage an individual user's profile</p></div></header><p class="cards__body margin-top-small">Administer users with an Atlassian account who have access to Jira products, Confluence, Opsgenie, and Statuspage.</p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topics</span></span></button></span></div></a></article></li><li data-testid="card_item" class="cards__item "><article><a href="/user-management/docs/manage-groups/" data-testid="atlas_link" class="cards__link"><div class="cards__main"><header><div class="cards__title-container"><p class="cards__title">Manage groups</p></div></header><p class="cards__body margin-top-small">Learn how to create, edit, and delete groups and how to review default groups and their permissions. </p><span class="cards__button-wrapper " data-testid="card_button"><button class="cards__button sc-jKJlTe dnzyaD" spacing="default" tabindex="-1" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0 4px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">View topics</span></span></button></span></div></a></article></li></ul></div></main></div></div><footer class="footer margin-top-large"><div class="footer__inner-container"><div class="footer__inner-content"><a href="https://www.atlassian.com"><img src="https://images.ctfassets.net/zsv3d0ugroxu/2sOh4sF3DSm8Qy8GigKK0S/1c7619d9db378c5ee902d8eeb8fde65b/atlassian-logo-footer.svg" alt="Atlassian Logo" class="footer__icon"/></a><div class="footer__links"><ul><li 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