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href="/en/l40s-gpu-instance/"><span class="Header_title__aXpFt">L40S GPU Instance</span><span class="Header_description__j61Yf font-body-xsmall-regular">Universal Instance, faster than L4 and cheaper than H100 PCIe</span></a></li><li class="Header_productItem__oinvM"><a href="https://www.scaleway.com/en/h100-pcie-try-it-now/" class="cta-inline cta-size-big Header_productItemLink__fvac6"><span class="Header_title__aXpFt">H100 PCIe GPU Instance</span><span class="Header_description__j61Yf font-body-xsmall-regular">Accelerate your model training with the most high-end AI chip</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/gpu-3070-instances/"><span class="Header_title__aXpFt">GPU 3070 Instances</span><span class="Header_description__j61Yf font-body-xsmall-regular">Dedicated NVIDIA® RTX 3070 with the best price/performance ratio</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/gpu-render-instances/"><span class="Header_title__aXpFt">Render GPU Instances</span><span class="Header_description__j61Yf font-body-xsmall-regular">Dedicated Tesla P100s for all your Machine Learning & Artificial Intelligence needs.</span></a></li></ul></li><li class="Header_subCategoryLinkItem__03oXc"><span class="Header_rangeTitle__erFbE">Serverless</span><ul class="Header_productList__UwWHb"><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/serverless-functions/"><span class="Header_title__aXpFt">Serverless Functions</span><span class="Header_description__j61Yf font-body-xsmall-regular">Experience an easy way to run your code on the cloud</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/serverless-containers/"><span class="Header_title__aXpFt">Serverless Containers</span><span class="Header_description__j61Yf font-body-xsmall-regular">Easily run containers on the cloud with a single command</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/serverless-jobs/"><span class="Header_title__aXpFt">Serverless Jobs</span><span class="Header_description__j61Yf font-body-xsmall-regular">Run batches of tasks in the cloud</span></a></li></ul></li><li class="Header_subCategoryLinkItem__03oXc"><a class="cta-inline cta-size-big Header_rangeTitle__erFbE" href="/en/containers/">Containers</a><ul class="Header_productList__UwWHb"><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/kubernetes-kapsule/"><span class="Header_title__aXpFt">Kubernetes Kapsule</span><span class="Header_description__j61Yf font-body-xsmall-regular">Kubernetes exclusively for Scaleway products and resources</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/kubernetes-kosmos/"><span class="Header_title__aXpFt">Kubernetes Kosmos</span><span class="Header_description__j61Yf font-body-xsmall-regular">Multi-cloud Kubernetes for Scaleway and external providers resources</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/container-registry/"><span class="Header_title__aXpFt">Container Registry</span><span class="Header_description__j61Yf font-body-xsmall-regular">An easy-to-use Docker repository</span></a></li></ul></li></ul></li></ul></li><li class="Header_category__vO7aZ"><button class="Header_categoryButton__HzX8n" type="button"><div class="Header_backIconWrapper__3_VH9"><style data-emotion="css 1fr75dr">.css-1fr75dr{vertical-align:middle;fill:currentColor;height:20px;width:20px;min-width:20px;min-height:20px;}.css-1fr75dr .fillStroke{stroke:currentColor;fill:none;}</style><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 20 20" class="css-1fr75dr e1gt4cfo0"><path fill-rule="evenodd" d="M18 10a.75.75 0 0 1-.75.75H4.66l2.1 1.95a.75.75 0 1 1-1.02 1.1l-3.5-3.25a.75.75 0 0 1 0-1.1l3.5-3.25a.75.75 0 1 1 1.02 1.1l-2.1 1.95h12.59A.75.75 0 0 1 18 10" clip-rule="evenodd"></path></svg></div>AI <style data-emotion="css vjk1na">.css-vjk1na{vertical-align:middle;fill:currentColor;height:16px;width:16px;min-width:16px;min-height:16px;}.css-vjk1na .fillStroke{stroke:currentColor;fill:none;}</style><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 16 16" class="Header_arrowIcon__55hHe css-vjk1na e1gt4cfo0"><path fill-rule="evenodd" d="M6.22 4.22a.75.75 0 0 1 1.06 0l3.25 3.25a.75.75 0 0 1 0 1.06l-3.25 3.25a.75.75 0 0 1-1.06-1.06L8.94 8 6.22 5.28a.75.75 0 0 1 0-1.06" clip-rule="evenodd"></path></svg></button><ul class="Header_categoryItems__2HSnz"><li class="Header_categoryItem__ojazE"><ul class="Header_subCategoryLinks__vjp3i"><li class="Header_subCategoryLinkItem__03oXc"><span class="Header_rangeTitle__erFbE">Clusters</span><ul class="Header_productList__UwWHb"><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/custom-built-clusters/"><span class="Header_title__aXpFt">Custom-built Clusters</span><span class="Header_description__j61Yf font-body-xsmall-regular">Build the next Foundation Model with one of the fastest and most energy-efficient supercomputers in the world</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/cluster-on-demand/"><span class="Header_title__aXpFt">On Demand Cluster</span><span class="Header_description__j61Yf font-body-xsmall-regular">Rent a GPU-cluster from 32 to more than a thousand GPUs to speed up distributed training</span></a></li></ul></li><li class="Header_subCategoryLinkItem__03oXc"><span class="Header_rangeTitle__erFbE">Model-as-a-service</span><ul class="Header_productList__UwWHb"><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/inference/"><span class="Header_title__aXpFt">Managed Inference</span><span class="Header_description__j61Yf font-body-xsmall-regular">Deploy AI models in a dedicated inference infrastructure. Get tailored security and predictable throughput</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/generative-apis/"><span class="Header_title__aXpFt">Generative APIs</span><span class="Header_description__j61Yf font-body-xsmall-regular">Consume AI models instantly via a simple API call. All hosted in Europe</span></a></li></ul></li><li class="Header_subCategoryLinkItem__03oXc"><span class="Header_rangeTitle__erFbE">GPU Instances</span><ul class="Header_productList__UwWHb"><li class="Header_productItem__oinvM"><a href="https://www.scaleway.com/en/l40s-gpu-instance/" class="cta-inline cta-size-big Header_productItemLink__fvac6"><span class="Header_title__aXpFt">L40S GPU Instance</span><span class="Header_description__j61Yf font-body-xsmall-regular">Accelerate the next generation of AI-enabled applications with the universal L40S GPU Instance, faster than L4 and cheaper than H100 PCIe</span></a></li><li class="Header_productItem__oinvM"><a href="https://www.scaleway.com/en/l4-gpu-instance/" class="cta-inline cta-size-big Header_productItemLink__fvac6"><span class="Header_title__aXpFt">L4 GPU Instance</span><span class="Header_description__j61Yf font-body-xsmall-regular">Maximize your AI infrastructure's potential with a versatile and cost-effective GPU Instance</span></a></li><li class="Header_productItem__oinvM"><a href="https://www.scaleway.com/en/h100-pcie-try-it-now/" class="cta-inline cta-size-big Header_productItemLink__fvac6"><span class="Header_title__aXpFt">H100 PCIe GPU Instance</span><span class="Header_description__j61Yf font-body-xsmall-regular">Accelerate your model training with the most high-end AI chip</span></a></li><li class="Header_productItem__oinvM"><a href="https://www.scaleway.com/en/gpu-render-instances/" class="cta-inline cta-size-big Header_productItemLink__fvac6"><span class="Header_title__aXpFt">Render GPU Instance</span><span class="Header_description__j61Yf font-body-xsmall-regular">Dedicated Tesla P100s for all your Machine Learning & Artificial Intelligence needs</span></a></li></ul></li></ul></li></ul></li><li class="Header_category__vO7aZ"><button class="Header_categoryButton__HzX8n" type="button"><div class="Header_backIconWrapper__3_VH9"><style data-emotion="css 1fr75dr">.css-1fr75dr{vertical-align:middle;fill:currentColor;height:20px;width:20px;min-width:20px;min-height:20px;}.css-1fr75dr .fillStroke{stroke:currentColor;fill:none;}</style><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 20 20" class="css-1fr75dr e1gt4cfo0"><path fill-rule="evenodd" d="M18 10a.75.75 0 0 1-.75.75H4.66l2.1 1.95a.75.75 0 1 1-1.02 1.1l-3.5-3.25a.75.75 0 0 1 0-1.1l3.5-3.25a.75.75 0 1 1 1.02 1.1l-2.1 1.95h12.59A.75.75 0 0 1 18 10" clip-rule="evenodd"></path></svg></div>Storage <style data-emotion="css vjk1na">.css-vjk1na{vertical-align:middle;fill:currentColor;height:16px;width:16px;min-width:16px;min-height:16px;}.css-vjk1na .fillStroke{stroke:currentColor;fill:none;}</style><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 16 16" class="Header_arrowIcon__55hHe css-vjk1na e1gt4cfo0"><path fill-rule="evenodd" d="M6.22 4.22a.75.75 0 0 1 1.06 0l3.25 3.25a.75.75 0 0 1 0 1.06l-3.25 3.25a.75.75 0 0 1-1.06-1.06L8.94 8 6.22 5.28a.75.75 0 0 1 0-1.06" clip-rule="evenodd"></path></svg></button><ul class="Header_categoryItems__2HSnz"><li class="Header_categoryItem__ojazE"><ul class="Header_subCategoryLinks__vjp3i"><li class="Header_subCategoryLinkItem__03oXc"><span class="Header_rangeTitle__erFbE">Storage</span><ul class="Header_productList__UwWHb"><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/object-storage/"><span class="Header_title__aXpFt">Object Storage</span><span class="Header_description__j61Yf font-body-xsmall-regular">Amazon S3-compatible and Multi-AZ resilient object storage service. Ensuring high availability for your data</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/glacier-cold-storage/"><span class="Header_title__aXpFt">Scaleway Glacier</span><span class="Header_description__j61Yf font-body-xsmall-regular">Cold Storage class to secure long-term object storage. Ideal for deep archived data.</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/block-storage/"><span class="Header_title__aXpFt">Block Storage</span><span class="Header_description__j61Yf font-body-xsmall-regular">Flexible and reliable storage for demanding workloads</span></a></li></ul></li></ul></li></ul></li><li class="Header_category__vO7aZ"><button class="Header_categoryButton__HzX8n" type="button"><div class="Header_backIconWrapper__3_VH9"><style data-emotion="css 1fr75dr">.css-1fr75dr{vertical-align:middle;fill:currentColor;height:20px;width:20px;min-width:20px;min-height:20px;}.css-1fr75dr .fillStroke{stroke:currentColor;fill:none;}</style><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 20 20" class="css-1fr75dr e1gt4cfo0"><path fill-rule="evenodd" d="M18 10a.75.75 0 0 1-.75.75H4.66l2.1 1.95a.75.75 0 1 1-1.02 1.1l-3.5-3.25a.75.75 0 0 1 0-1.1l3.5-3.25a.75.75 0 1 1 1.02 1.1l-2.1 1.95h12.59A.75.75 0 0 1 18 10" clip-rule="evenodd"></path></svg></div>Network <style data-emotion="css vjk1na">.css-vjk1na{vertical-align:middle;fill:currentColor;height:16px;width:16px;min-width:16px;min-height:16px;}.css-vjk1na .fillStroke{stroke:currentColor;fill:none;}</style><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 16 16" class="Header_arrowIcon__55hHe css-vjk1na e1gt4cfo0"><path fill-rule="evenodd" d="M6.22 4.22a.75.75 0 0 1 1.06 0l3.25 3.25a.75.75 0 0 1 0 1.06l-3.25 3.25a.75.75 0 0 1-1.06-1.06L8.94 8 6.22 5.28a.75.75 0 0 1 0-1.06" clip-rule="evenodd"></path></svg></button><ul class="Header_categoryItems__2HSnz"><li class="Header_categoryItem__ojazE"><ul class="Header_subCategoryLinks__vjp3i"><li class="Header_subCategoryLinkItem__03oXc"><span class="Header_rangeTitle__erFbE">Network</span><ul class="Header_productList__UwWHb"><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/vpc/"><span class="Header_title__aXpFt">Virtual Private Cloud</span><span class="Header_description__j61Yf font-body-xsmall-regular">Secure your cloud resources with ease on a resilient regional network</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/public-gateway/"><span class="Header_title__aXpFt">Public Gateway</span><span class="Header_description__j61Yf font-body-xsmall-regular"> A single and secure entrance to your infrastructure</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/load-balancer/"><span class="Header_title__aXpFt">Load Balancer</span><span class="Header_description__j61Yf font-body-xsmall-regular">Improve the performance of your services as you grow</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/domains-and-dns/"><span class="Header_title__aXpFt">Domains and DNS</span><span class="Header_description__j61Yf font-body-xsmall-regular">Buy domain names and manage DNS. Find your favourite extensions at a fair price</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/ipam/"><span class="Header_title__aXpFt">IPAM (IP Address Manager)</span><span class="Header_description__j61Yf font-body-xsmall-regular">Centralize and simplify your Scaleway IP address management</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/edge-services/"><span class="Header_title__aXpFt">Edge Services</span><span class="Header_description__j61Yf font-body-xsmall-regular">Expose your HTTP services to the internet with security, reliability, and efficiency by design.</span></a></li></ul></li></ul></li></ul></li><li class="Header_category__vO7aZ"><button class="Header_categoryButton__HzX8n" type="button"><div class="Header_backIconWrapper__3_VH9"><style data-emotion="css 1fr75dr">.css-1fr75dr{vertical-align:middle;fill:currentColor;height:20px;width:20px;min-width:20px;min-height:20px;}.css-1fr75dr .fillStroke{stroke:currentColor;fill:none;}</style><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 20 20" class="css-1fr75dr e1gt4cfo0"><path fill-rule="evenodd" d="M18 10a.75.75 0 0 1-.75.75H4.66l2.1 1.95a.75.75 0 1 1-1.02 1.1l-3.5-3.25a.75.75 0 0 1 0-1.1l3.5-3.25a.75.75 0 1 1 1.02 1.1l-2.1 1.95h12.59A.75.75 0 0 1 18 10" clip-rule="evenodd"></path></svg></div>Data & Tools <style data-emotion="css vjk1na">.css-vjk1na{vertical-align:middle;fill:currentColor;height:16px;width:16px;min-width:16px;min-height:16px;}.css-vjk1na .fillStroke{stroke:currentColor;fill:none;}</style><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 16 16" class="Header_arrowIcon__55hHe css-vjk1na e1gt4cfo0"><path fill-rule="evenodd" d="M6.22 4.22a.75.75 0 0 1 1.06 0l3.25 3.25a.75.75 0 0 1 0 1.06l-3.25 3.25a.75.75 0 0 1-1.06-1.06L8.94 8 6.22 5.28a.75.75 0 0 1 0-1.06" clip-rule="evenodd"></path></svg></button><ul class="Header_categoryItems__2HSnz"><li class="Header_categoryItem__ojazE"><ul class="Header_subCategoryLinks__vjp3i"><li class="Header_subCategoryLinkItem__03oXc"><span class="Header_rangeTitle__erFbE">Data</span><ul class="Header_productList__UwWHb"><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/database/"><span class="Header_title__aXpFt">Managed Database for PostgreSQL & MySQL</span><span class="Header_description__j61Yf font-body-xsmall-regular">New generation of Relational Databases designed to scale on-demand</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/managed-database-for-redistm/"><span class="Header_title__aXpFt">Managed Database for Redis™</span><span class="Header_description__j61Yf font-body-xsmall-regular">Accelerate your web application with powerful caching of Memory Databases</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/managed-mongodb/"><span class="Header_title__aXpFt">Managed MongoDB®</span><span class="Header_description__j61Yf font-body-xsmall-regular">Drive your own document-oriented database. Let us managed the engine</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/serverless-sql-database/"><span class="Header_title__aXpFt">Serverless SQL Database</span><span class="Header_description__j61Yf font-body-xsmall-regular">Go serverless with fully managed database</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/messaging-and-queuing/"><span class="Header_title__aXpFt">Messaging and Queuing</span><span class="Header_description__j61Yf font-body-xsmall-regular">Send messages and events without having to manage your message broker</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/distributed-data-lab/"><span class="Header_title__aXpFt">Distributed Data Lab</span><span class="Header_description__j61Yf font-body-xsmall-regular">Speed up data processing over very large volumes of data with an Apache Spark™ managed solution.</span></a></li></ul></li><li class="Header_subCategoryLinkItem__03oXc"><span class="Header_rangeTitle__erFbE">Business Applications</span><ul class="Header_productList__UwWHb"><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/web-hosting/"><span class="Header_title__aXpFt">Web Hosting</span><span class="Header_description__j61Yf font-body-xsmall-regular">Hosting for individuals, professionals, and everyone in between.</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/web-platform-powered-by-clever-cloud/"><span class="Header_title__aXpFt">Web Platform</span><span class="Header_description__j61Yf font-body-xsmall-regular">Ship your applications only in a few clicks.</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/transactional-email-tem/"><span class="Header_title__aXpFt">Transactional Email</span><span class="Header_description__j61Yf font-body-xsmall-regular">Instant delivery of your transactional emails</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/cockpit/"><span class="Header_title__aXpFt">Cockpit</span><span class="Header_description__j61Yf font-body-xsmall-regular">Monitor infrastructures in minutes with a fully managed observability solution</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/iot-hub/"><span class="Header_title__aXpFt">IoT Hub</span><span class="Header_description__j61Yf font-body-xsmall-regular">A purpose-built bridge between connected hardware and cloud.</span></a></li></ul></li><li class="Header_subCategoryLinkItem__03oXc"><span class="Header_rangeTitle__erFbE">Security & Organization</span><ul class="Header_productList__UwWHb"><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/iam/"><span class="Header_title__aXpFt">Identity and Access Management (IAM)</span><span class="Header_description__j61Yf font-body-xsmall-regular">The easiest way to safely collaborate in the cloud</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/secret-manager/"><span class="Header_title__aXpFt">Secret Manager</span><span class="Header_description__j61Yf font-body-xsmall-regular">Protect your sensitive data across your cloud infrastructure</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/cost-manager/"><span class="Header_title__aXpFt">Cost Manager</span><span class="Header_description__j61Yf font-body-xsmall-regular">Easily track your consumption in an all-in-one tool</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/environmental-footprint-calculator/"><span class="Header_title__aXpFt">Environmental Footprint Calculator</span><span class="Header_description__j61Yf font-body-xsmall-regular">Accurately track your environmental impact and make informed choices</span></a></li></ul></li><li class="Header_subCategoryLinkItem__03oXc"><span class="Header_rangeTitle__erFbE">Developer Tools</span><ul class="Header_productList__UwWHb"><li class="Header_productItem__oinvM"><a href="https://www.scaleway.com/en/developers/api/" class="cta-inline cta-size-big Header_productItemLink__fvac6"><span class="Header_title__aXpFt">Scaleway API</span><span class="Header_description__j61Yf font-body-xsmall-regular">The Public Interface for developers</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/cli/"><span class="Header_title__aXpFt">CLI</span><span class="Header_description__j61Yf font-body-xsmall-regular">Deploy and manage your infrastructure directly from the command line</span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/terraform/"><span class="Header_title__aXpFt">Terraform</span><span class="Header_description__j61Yf font-body-xsmall-regular">Securely and efficiently provision and manage Infrastructure as Code with Terraform</span></a></li></ul></li></ul></li></ul></li><li class="Header_category__vO7aZ"><button class="Header_categoryButton__HzX8n" type="button"><div class="Header_backIconWrapper__3_VH9"><style data-emotion="css 1fr75dr">.css-1fr75dr{vertical-align:middle;fill:currentColor;height:20px;width:20px;min-width:20px;min-height:20px;}.css-1fr75dr .fillStroke{stroke:currentColor;fill:none;}</style><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 20 20" class="css-1fr75dr e1gt4cfo0"><path fill-rule="evenodd" d="M18 10a.75.75 0 0 1-.75.75H4.66l2.1 1.95a.75.75 0 1 1-1.02 1.1l-3.5-3.25a.75.75 0 0 1 0-1.1l3.5-3.25a.75.75 0 1 1 1.02 1.1l-2.1 1.95h12.59A.75.75 0 0 1 18 10" clip-rule="evenodd"></path></svg></div>Solutions <style data-emotion="css vjk1na">.css-vjk1na{vertical-align:middle;fill:currentColor;height:16px;width:16px;min-width:16px;min-height:16px;}.css-vjk1na .fillStroke{stroke:currentColor;fill:none;}</style><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 16 16" class="Header_arrowIcon__55hHe css-vjk1na e1gt4cfo0"><path fill-rule="evenodd" d="M6.22 4.22a.75.75 0 0 1 1.06 0l3.25 3.25a.75.75 0 0 1 0 1.06l-3.25 3.25a.75.75 0 0 1-1.06-1.06L8.94 8 6.22 5.28a.75.75 0 0 1 0-1.06" clip-rule="evenodd"></path></svg></button><ul class="Header_categoryItems__2HSnz"><li class="Header_categoryItem__ojazE"><ul class="Header_subCategoryLinks__vjp3i"><li class="Header_subCategoryLinkItem__03oXc"><span class="Header_rangeTitle__erFbE">Industries</span><ul 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class="Header_rangeTitle__erFbE">Company</span><ul class="Header_productList__UwWHb"><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/events/"><span class="Header_title__aXpFt">Events</span><span class="Header_description__j61Yf font-body-xsmall-regular"></span></a></li><li class="Header_productItem__oinvM"><a href="https://www.scaleway.com/en/marketplace/" class="cta-inline cta-size-big Header_productItemLink__fvac6"><span class="Header_title__aXpFt">Marketplace</span><span class="Header_description__j61Yf font-body-xsmall-regular"></span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/careers/"><span class="Header_title__aXpFt">Careers</span><span class="Header_description__j61Yf font-body-xsmall-regular"></span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/about-us/"><span class="Header_title__aXpFt">About us</span><span class="Header_description__j61Yf font-body-xsmall-regular"></span></a></li><li class="Header_productItem__oinvM"><a href="https://labs.scaleway.com/" class="cta-inline cta-size-big Header_productItemLink__fvac6"><span class="Header_title__aXpFt">Labs</span><span class="Header_description__j61Yf font-body-xsmall-regular"></span></a></li><li class="Header_productItem__oinvM"><a class="cta-inline cta-size-big Header_productItemLink__fvac6" href="/en/customer-testimonials/"><span class="Header_title__aXpFt">Customer Testimonials</span><span class="Header_description__j61Yf font-body-xsmall-regular"></span></a></li></ul></li></ul></li></ul></li><li class="Header_rootLink__aqRlE"><a class="cta-inline cta-size-big" href="/en/pricing/">Pricing</a></li></ul></nav></div></div></header><div class="Breadcrumb_breadcrumb__aCUaD"><a class="Breadcrumb_item__sutml font-body-xsmall-regular" href="/en/">Home</a><strong class="Breadcrumb_item__sutml Breadcrumb_currentItem__81CIi font-body-xsmall-bold"><span>Privacy policy</span></strong></div><main id="main" class="main has-breadcrumb"><h1 class="font-heading-header-title GenericHeroTitle_genericHeroTitle__0jqy0">Privacy policy</h1><section class="GenericContent_sectionBig__QF2eH"><div class="GenericContent_titleContainer__7APZN"><div class="RichText_scwRichtextStyle__xoOiq"><h2 class="font-heading-tertiary-title">Overview</h2> <p class="font-body-regular">SCALEWAY attaches great importance to compliance with regulations relating to the protection of personal data and in particular the General Data Protection Regulation (EU Regulation 2016/679 of the European Parliament known as “GDPR”) and the data processing and freedom law (law no. 78-17 of January 6, 1978 relating to data processing, files and freedoms).</p> <p class="font-body-regular">In this context, this Privacy Policy will help you to understand what personal data concerning you is collected by Scaleway and what it is intended for.</p> <h2 class="font-heading-tertiary-title">Scope</h2> <p class="font-body-regular">This privacy policy is intended to govern the processing carried out by Scaleway as data controller (Scaleway, 8 RUE DE LA VILLE L'EVÊQUE 75008 PARIS 8), in particular the data collected in the context of</p> <ul> <li>the management of your customer account</li> <li>the management of marketing communications or prospection</li> <li>the use of one of our websites (not already covered by a specific privacy policy)</li> <li>the recruitment management</li> <li>the compliance with our legal obligations</li> <li>the guarantee of legitimate interests</li> </ul> <p class="font-body-regular">The data collected for the operation of our services, where Scaleway acts as a processor, is governed by our <a href="https://www.scaleway.com/en/contracts/" class="cta-text cta-size-small">General Conditions of Services</a> as well as our <a href="https://www.scaleway.com/en/contracts/" class="cta-text cta-size-small">Data Processing Agreement (DPA).</a></p> <h2 class="font-heading-tertiary-title">What kind of personal data is processed ?</h2> <p class="font-body-regular">Scaleway is required to process the following categories of data:</p> <ul> <li>Data relating to identity: name, first name, postal and email address, telephone number, customer number, signature, proof of identity.</li> <li>Billing data: bank details, means of payment, invoices, etc.</li> <li>Consumption data: history of services and products used, event logs etc.</li> <li>Communication data: history of exchanges with Scaleway, complaints, support tickets, etc.</li> <li>Connection data: IP address, user ID, location data, connection and event logs etc.</li> </ul> <p class="font-body-regular">The categories of data used are indicated in each of the treatments in the following section. Any reference to “user account data” includes all account data.</p></div></div></section><section class="GenericContent_sectionBig__QF2eH"><div class="GenericContent_titleContainer__7APZN"><h2 class="font-heading-primary-title">How we use your data?</h2><h2 class="font-heading-subtitle GenericContent_subtitle__jC7H0">Contracts management and customer relations </h2><div class="RichText_scwRichtextStyle__xoOiq"><p class="font-body-regular">Scaleway processes your data in order to manage contracts for the services you use. This includes the management of accounts, support and payment methods.</p> <div class="Table_table__6cXug fixed"><table><thead><tr><th>Purposes</th><th>Categories of data</th><th>Legal basis</th><th>Retention</th><th>Categories of recipients</th></tr></thead><tbody><tr><td>Management of contracts and customer relations (management of accounts, support and means of payment)</td><td>Identity data<br/>Billing data<br/>Consumption data<br/>Communication data<br/>Connection data</td><td>Execution of the contract</td><td>Duration of the contractual relationship plus an archiving period to meet our legal obligations and guarantee the defense of our legitimate interest</td><td>Scaleway Services<br/>Entitled Scaleway Partners for support and payment management<br/>Authorized third parties*</td></tr><tr><td>Management of contracts with our partners (service providers and suppliers)</td><td>Identity data<br/>Commercial relationship monitoring data (activity reports and, communications)</td><td>Execution of the contract</td><td>Duration of the contractual relationship</td><td>Scaleway Services<br/>Entitled Scaleway Partner for the management of suppliers<br/>Authorized third parties</td></tr></tbody></table></div> <p class="font-body-regular">*Means any public authority or administration authorized by a text to receive personal information</p></div></div></section><section class="GenericContent_sectionBig__QF2eH"><div class="GenericContent_titleContainer__7APZN"><h2 class="font-heading-subtitle GenericContent_subtitle__jC7H0">Sales and Marketing </h2><div class="RichText_scwRichtextStyle__xoOiq"><p class="font-body-regular">Scaleway processes certain data in order to send its service offers to its customers or prospects, guests for events or even collect their opinions on products (processing may involve profiling techniques). These processing operations may be based either on legitimate interest, if the person is already a customer of the company, particularly if the proposals concern products or services similar to those already subscribed, or on consent. Scaleway mainly collects this data directly but can also obtain it indirectly via specialized data processors in conformity with all applicable legal requirements.</p> <div class="Table_table__6cXug fixed"><table><thead><tr><th>Purposes</th><th>Categories of data</th><th>Legal basis</th><th>Retention</th><th>Categories of recipients</th></tr></thead><tbody><tr><td>Commercial prospecting and communication campaigns relating to our products and services</td><td>Identity data<br/>Billing data<br/>Consumption data<br/>Communication data<br/>Connection data</td><td>Legitimate interest<br/>Consent</td><td>Duration of the contractual relationship<br/>Account deletion request withdrawal of consent objection of the person</td><td>Scaleway Sales and Marketing Teams<br/>Entitled Scaleway Partners for the management of marketing campaigns and customer relation<br/>Authorized third parties</td></tr><tr><td>Organization of events to promote our services</td><td>Identity data<br/>Communication data<br/>Connection data</td><td>Legitimate interest<br/>Consent</td><td>Duration of the contractual relationship<br/>Account deletion request</td><td>Scaleway Sales and Marketing Teams<br/>Entitled Scaleway Partners for the management of events<br/>Authorized third parties</td></tr><tr><td>Management of cookies and other trackers (learn more about our cookie policy)</td><td>Connection data</td><td>Consent</td><td>Cookies are stored between 3 months and 1 year depending on the type of cookie used</td><td>Scaleway Sales and Marketing Teams<br/>Entitled Scaleway Partners for the cookies management<br/>Authorized third parties</td></tr><tr><td>Carrying out satisfaction surveys or quality surveys on our services and the training of our teams</td><td>Identity data<br/>Billing data<br/>Consumption data<br/>Communication data<br/>Connection data<br/>Audio or video recording</td><td>Legitimate interest<br/>Consent</td><td>1 year and anonymization</td><td>Scaleway Sales and Marketing Teams Entitled Scaleway Partners for marketing analysis<br/>Authorized third parties</td></tr><tr><td>Produce usage statistics</td><td>Connection data</td><td>Legitimate interest</td><td>Cookies: between 3 months and 1 year<br/>Service usage data kept during the contractual period or anonymized</td><td>Scaleway Sales and Marketing Teams<br/>Entitled Scaleway Partners for quality analysis<br/>Authorized third parties</td></tr></tbody></table></div></div></div></section><section class="GenericContent_sectionBig__QF2eH"><div class="GenericContent_titleContainer__7APZN"><h2 class="font-heading-subtitle GenericContent_subtitle__jC7H0">Recruitment </h2><div class="RichText_scwRichtextStyle__xoOiq"><p class="font-body-regular">Scaleway also processes the personal data of candidates as part of its recruitment procedure.</p> <div class="Table_table__6cXug fixed"><table><thead><tr><th>Purposes</th><th>Categories of data</th><th>Legal basis</th><th>Retention</th><th>Categories of recipients</th></tr></thead><tbody><tr><td>Recruitment</td><td>Identity data</td><td>Execution of contract or pre-contractual measures</td><td>If the application is not accepted, the data is kept for a maximum period of 2 years<br/>If the application is accepted, the data is kept for the entire duration of the contract, accompanied by an archiving period intended to comply with our legal obligations or guarantee the legitimate interests of the company.</td><td>Human resources services<br/>Manager and team concerned<br/>Scaleway partners for human resources<br/>Authorized third parties</td></tr></tbody></table></div></div></div></section><section class="GenericContent_sectionBig__QF2eH"><div class="GenericContent_titleContainer__7APZN"><h2 class="font-heading-subtitle GenericContent_subtitle__jC7H0">Legal obligations</h2><div class="RichText_scwRichtextStyle__xoOiq"><p class="font-body-regular">Scaleway processes some of your data in order to meet its legal obligations. This is particularly the case in order to secure our services as a provider of electronic communications services, to meet our accounting and tax obligations or to process your requests for rights relating to data protection.</p> <div class="Table_table__6cXug fixed"><table><thead><tr><th>Purposes</th><th>Categories of data</th><th>Legal basis</th><th>Retention</th><th>Categories of recipients</th></tr></thead><tbody><tr><td>Guarantee the security of our customers as a provider of electronic communications services (Directive 2002/58/EC and art 32 of the GDPR)</td><td>Identity data<br/>Billing data<br/>Consumption data<br/>Communication data<br/>Connection data</td><td>Legal obligation</td><td>Duration of the contractual relationship plus an archiving period for the data necessary to guarantee compliance with our legal obligations</td><td>Entitled Scaleway Services<br/>Entitled Scaleway Partners for security management<br/>Authorized third parties (auditors etc.)</td></tr><tr><td>Abuse of Scaleway services includes cyber-crime, copyright violation, illegal or offensive content, spamming and malware distribution. Abuse should be reported in the console. These data processings are likely to be subject to automated decision-making (e.g. anti-spam control)</td><td>Identity data<br/>User account information</td><td>Legal obligation</td><td>Duration necessary to meet our legal obligations</td><td>Entitled Scaleway Services<br/>Entitled Scaleway Partners for the ticketing and support management<br/>Authorized third parties</td></tr><tr><td>Responses to the data protection requests and any complaints related to the protection of personal data</td><td>Identity data (including proof of identity)<br/>User account information<br/>All the data related to the complaint</td><td>Legal obligation</td><td>5 years from ticket closing<br/>Verification of identity card: 1 month</td><td>Entitled Scaleway Services<br/>Entitled Scaleway Partner for the management of subject requests<br/>Authorized third partiesEntitled Iliad service</td></tr><tr><td>Data breaches management</td><td>Identity data<br/>User account information related to the data breach<br/>All data related to the data breach</td><td>Legal obligation</td><td>5 years from the closure of the data breach</td><td>Entitled Scaleway Services<br/>Competent administrative authority</td></tr><tr><td>Accounting obligations</td><td>Billing data</td><td>Legal obligation</td><td>10 years from the end of the contract</td><td>Entitled Scaleway ServicesEntitled Scaleway Partner for the management of payments and invoices<br/>Competent administrative authority</td></tr><tr><td>Legal or administrative procedure management</td><td>Identity data<br/>User account information related to the case</td><td>Legal obligation</td><td>The necessary data is kept until the expiration of the legal remedies</td><td>Scaleway Legal Department<br/>Iliad Legal Department<br/>Competent administrative authority<br/>Entitled third parties (legal advisor etc.)</td></tr></tbody></table></div></div></div></section><section class="GenericContent_sectionBig__QF2eH"><div class="GenericContent_titleContainer__7APZN"><h2 class="font-heading-subtitle GenericContent_subtitle__jC7H0">Legitimate interest</h2><div class="RichText_scwRichtextStyle__xoOiq"><p class="font-body-regular">Scaleway processes some of your data in order to meet a legitimate interest. This is particularly the case in order to secure our services, ensure the management of unpaid debts and the training of our teams (processing relating to security or fraud may involve profiling techniques).</p> <div class="Table_table__6cXug fixed"><table><thead><tr><th>Purposes</th><th>Categories of data</th><th>Legal basis</th><th>Retention</th><th>Categories of recipients</th></tr></thead><tbody><tr><td>Guarantee the security of services we offer</td><td>Identity data<br/>User account information</td><td>Legitimate interest</td><td>Duration of the contractual relationship or duration limited to the limitation period from the closure of the event concerned</td><td>Scaleway IT security service<br/>Competent administrative authority</td></tr><tr><td>Debt collection</td><td>Identity data<br/>User account information</td><td>Legitimate interest</td><td>5 years from the payment incident</td><td>Scaleway Legal and Accounting Services<br/>Entitled Scaleway Partner for debt collection</td></tr><tr><td>Fraud detection and prevention</td><td>Bank details<br/>Identity data<br/>User account information</td><td>Legitimate interest</td><td>5 years maximum from the suspicion of an incident<br/>ID card verification: 1 month</td><td>Entitled Scaleway service<br/>Entitled Scaleway Partner for support and ticketing</td></tr><tr><td>Litigation management</td><td>Identity data<br/>Data necessary for the purposes of establishing evidence</td><td>Legitimate interest</td><td>The data is kept until the expiration of the legal remedies and archived for 10 years</td><td>Scaleway legal department<br/>Entitled Scaleway partner</td></tr><tr><td>Ensure the training of our teams</td><td>Identity data<br/>User account information</td><td>Legitimate interest</td><td>The data is kept during the contractual period</td><td>Entitled Scaleway service</td></tr></tbody></table></div></div></div></section><section class="GenericContent_sectionBig__QF2eH"><div class="GenericContent_titleContainer__7APZN"><div class="RichText_scwRichtextStyle__xoOiq"><h2 class="font-heading-tertiary-title">Data processors</h2> <p class="font-body-regular">As a data controller, Scaleway uses data processors for the following purposes:</p> <ul> <li>customer relationship management (support management, etc.)</li> <li>carrying out emailing campaigns and surveys on the services</li> <li>partnership management with other cloud providers</li> <li>meeting our legal obligations (accounting, data protection etc.)</li> <li>marketing data analysis</li> <li>website data analysis</li> <li>management of payment services</li> <li>consulting or audit firms</li> <li>the organization of events</li> <li>security and identity control</li> </ul> <p class="font-body-regular">Scaleway selects its data processors through a strict security control procedure to ensure that they only process data for the purposes for which they have been chosen. Scaleway also ensures that its data processors have technical and organizational security measures in accordance with the regulations relating to the protection of personal data.</p> <h2 class="font-heading-tertiary-title">Transfer of data outside the European Union</h2> <p class="font-body-regular">Scaleway strives to minimize data transfers outside the European Union and only carries out such transfers as data controller for the purposes listed above. Data transferred as part of our services is governed by our <a href="https://www.scaleway.com/en/contracts/" class="cta-text cta-size-small">Data Processing Agreement (DPA)</a></p> <p class="font-body-regular">All transfers outside the European Union are subject to a strict control to ensure that the contracts entered into with our service providers comply with the Standard Contractual Clauses (SCC) updated by the implementing decision ( EU) 2021/914 of the Commission of 4 June 2021 on standard contractual clauses for the transfer of personal data to third countries under Regulation (EU) 2016/679 of the European Parliament and of the Council (Text presenting interest for the EEA) and where possible, to supplement these clauses</p> <h2 class="font-heading-tertiary-title">Requests from authorities</h2> <p class="font-body-regular">Scaleway undertakes to inform its customers in advance in the event of a request for information from an administrative or judicial authority in order to enable them to assert their rights subject to compliance with applicable regulations. Scaleway cannot oppose such a request if it complies with French or European regulations, an international agreement (art. 48 of the GDPR) or with one of the exemptions provided for in art. 49 of the GDPR.</p> <h2 class="font-heading-tertiary-title">Children</h2> <p class="font-body-regular">Scaleway does not provide services to children. Any children wishing to use our services must be accompanied and under the responsibility of an adult.</p> <h2 class="font-heading-tertiary-title">Link to our partners</h2> <p class="font-body-regular">Our sites may contain links to our partners. We inform you that these links refer directly to the sites of these partners who have their own confidentiality policy for which Scaleway cannot be held responsible.</p> <h2 class="font-heading-tertiary-title">Data Security</h2> <p class="font-body-regular">Scaleway implements technical and organizational security measures to guarantee the constant confidentiality, integrity, availability and resilience of its information systems and services. These measures meet the state of the art and are adapted to the type of data concerned. All of our staff are aware of IT security and data protection issues.</p> <p class="font-body-regular">Our security measures specifically meet data protection regulations and in particular the following points:</p> <ul> <li>Information systems security policy (ISSP)</li> <li>Physical protection measures for all of our data centers</li> <li>Secure authentication of user accounts</li> <li>Logging</li> <li>Security Information and Event Management (SIEM)</li> <li>Incident management procedure</li> <li>Secure management procedure for data processors</li> <li>Procedure for handling data breaches</li> <li>Secure data backup</li> <li>Anonymization of data when personal data is no longer necessary for processing in order to produce statistics or improve our services or marketing communication</li> </ul> <p class="font-body-regular">In accordance with our general conditions of service, we remind you that the customer is solely responsible for the management and security of its content as well as the environments and systems that it deploys on the infrastructures made available to it as part of the services offered by Scaleway. It is also up to the customer to make any backups of their content (or other means aimed at ensuring their longevity) that he considers necessary in order to protect against possible deletion, alteration or modification of said content.</p> <p class="font-body-regular">For more information regarding all of our security measures, you can consult our <a href="https://www.scaleway.com/en/security-and-resilience/" class="cta-text cta-size-small">Security and Resilience page.</a></p> <p class="font-body-regular">If you have identified a vulnerability or would like to send us a security question, please send it to us at: <a class="cta-text cta-size-small" href="mailto:security@scaleway.com">security@scaleway.com</a></p> <h2 class="font-heading-tertiary-title">Data subjects rights & contact</h2> <p class="font-body-regular">Scaleway informs you that you have the following rights depending on the purpose of processing:</p> <ul> <li>Be informed why we process your personal information</li> <li>Access your data and obtain a copy of the personal data we process about you</li> <li>Rectify incorrect, incomplete or outdated data</li> <li>Limit the use of your data</li> <li>Oppose the processing of your data if it is processed on the basis of legitimate interest</li> <li>Withdraw your consent at any time if the processing is based on this legal basis</li> <li>Delete data that is no longer necessary for processing or to meet a legal obligation</li> <li>Exercise your right to portability</li> </ul> <p class="font-body-regular">You can exercise your rights directly in the privacy section of your Scaleway account or via <a class="cta-text cta-size-small" href="mailto:privacy@scaleway.com">privacy@scaleway.com</a>. If you believe that your rights have not been respected, you can also file a complaint <a href="https://www.edpb.europa.eu/about-edpb/about-edpb/members_fr" class="cta-text cta-size-small">with the competent supervisory authority</a>.</p> <h2 class="font-heading-tertiary-title">Policy update</h2> <p class="font-body-regular">This privacy policy may be updated according to regulatory developments. Any modification will enter into force from its date of publication.</p> <p class="font-body-regular">_Last update : january 2024 _</p></div></div></section></main><footer id="footer" class="Footer_footer__dXXGl full-width"><div class="container"><div class="Footer_categories__GKzcP"><div><div class="Footer_title__SsUPi">Products</div><ul><li><a class="cta-inline cta-size-big" href="/en/all-products/">All Products</a></li><li><a class="cta-inline cta-size-big" href="/en/betas/">Betas</a></li><li><a class="cta-inline cta-size-big" href="/en/bare-metal/">Bare Metal</a></li><li><a class="cta-inline cta-size-big" href="/en/dedibox/">Dedibox</a></li><li><a class="cta-inline cta-size-big" href="/en/elastic-metal/">Elastic Metal</a></li><li><a class="cta-inline cta-size-big" href="/en/virtual-instances/">Compute Instances</a></li><li><a class="cta-inline cta-size-big" href="/en/gpu-instances/">GPU</a></li><li><a class="cta-inline cta-size-big" href="/en/containers/">Containers</a></li><li><a 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policy","path":"/privacy-policy/","scheduledAt":null,"createdAt":"2022-05-24T15:39:14.219Z","updatedAt":"2024-09-10T09:03:03.430Z","publishedAt":"2022-05-24T15:41:11.573Z","locale":"en","template":[],"blocks":[{"id":37,"__component":"blocks.generic-hero-title","title":"Privacy policy","description":null},{"id":390,"__component":"blocks.generic-content","title":"","subtitle":null,"description":"## Overview\n\nSCALEWAY attaches great importance to compliance with regulations relating to the protection of personal data and in particular the General Data Protection Regulation (EU Regulation 2016/679 of the European Parliament known as “GDPR”) and the data processing and freedom law (law no. 78-17 of January 6, 1978 relating to data processing, files and freedoms).\n\nIn this context, this Privacy Policy will help you to understand what personal data concerning you is collected by Scaleway and what it is intended for.\n\n## Scope\n\nThis privacy policy is intended to govern the processing carried out by Scaleway as data controller (Scaleway, 8 RUE DE LA VILLE L'EVÊQUE 75008 PARIS 8), in particular the data collected in the context of\n- the management of your customer account\n- the management of marketing communications or prospection\n- the use of one of our websites (not already covered by a specific privacy policy)\n- the recruitment management\n- the compliance with our legal obligations\n- the guarantee of legitimate interests \n\nThe data collected for the operation of our services, where Scaleway acts as a processor, is governed by our [General Conditions of Services](https://www.scaleway.com/en/contracts/) as well as our [Data Processing Agreement (DPA).](https://www.scaleway.com/en/contracts/) \n\n## What kind of personal data is processed ? \n\nScaleway is required to process the following categories of data:\n- Data relating to identity: name, first name, postal and email address, telephone number, customer number, signature, proof of identity.\n- Billing data: bank details, means of payment, invoices, etc.\n- Consumption data: history of services and products used, event logs etc.\n- Communication data: history of exchanges with Scaleway, complaints, support tickets, etc.\n- Connection data: IP address, user ID, location data, connection and event logs etc. \n\nThe categories of data used are indicated in each of the treatments in the following section. Any reference to “user account data” includes all account data.","center":false,"big":true,"primaryLink":null,"secondaryLink":null},{"id":21436,"__component":"blocks.generic-content","title":"How we use your data?","subtitle":"Contracts management and customer relations ","description":"Scaleway processes your data in order to manage contracts for the services you use. This includes the management of accounts, support and payment methods.\n\n|Purposes|Categories of data|Legal basis|Retention|Categories of recipients|\n|---|---|---|---|---|\n|Management of contracts and customer relations (management of accounts, support and means of payment)|Identity data\u003cbr /\u003eBilling data\u003cbr /\u003eConsumption data\u003cbr /\u003eCommunication data\u003cbr /\u003eConnection data|Execution of the contract|Duration of the contractual relationship plus an archiving period to meet our legal obligations and guarantee the defense of our legitimate interest|Scaleway Services\u003cbr /\u003eEntitled Scaleway Partners for support and payment management\u003cbr /\u003eAuthorized third parties*|\n|Management of contracts with our partners (service providers and suppliers)|Identity data\u003cbr /\u003eCommercial relationship monitoring data (activity reports and, communications)|Execution of the contract|Duration of the contractual relationship|Scaleway Services\u003cbr /\u003eEntitled Scaleway Partner for the management of suppliers\u003cbr /\u003eAuthorized third parties|\n\n*Means any public authority or administration authorized by a text to receive personal information","center":false,"big":true,"primaryLink":null,"secondaryLink":null},{"id":21435,"__component":"blocks.generic-content","title":null,"subtitle":"Sales and Marketing ","description":"Scaleway processes certain data in order to send its service offers to its customers or prospects, guests for events or even collect their opinions on products (processing may involve profiling techniques). These processing operations may be based either on legitimate interest, if the person is already a customer of the company, particularly if the proposals concern products or services similar to those already subscribed, or on consent. Scaleway mainly collects this data directly but can also obtain it indirectly via specialized data processors in conformity with all applicable legal requirements.\n\n|Purposes|Categories of data|Legal basis|Retention|Categories of recipients|\n|---|---|---|---|---|\n|Commercial prospecting and communication campaigns relating to our products and services|Identity data\u003cbr /\u003eBilling data\u003cbr /\u003eConsumption data\u003cbr /\u003eCommunication data\u003cbr /\u003eConnection data|Legitimate interest\u003cbr /\u003eConsent|Duration of the contractual relationship\u003cbr /\u003eAccount deletion request withdrawal of consent objection of the person|Scaleway Sales and Marketing Teams\u003cbr /\u003eEntitled Scaleway Partners for the management of marketing campaigns and customer relation\u003cbr /\u003eAuthorized third parties|\n|Organization of events to promote our services|Identity data\u003cbr /\u003eCommunication data\u003cbr /\u003eConnection data| Legitimate interest\u003cbr /\u003eConsent|Duration of the contractual relationship\u003cbr /\u003eAccount deletion request|Scaleway Sales and Marketing Teams\u003cbr /\u003eEntitled Scaleway Partners for the management of events\u003cbr /\u003eAuthorized third parties|\n|Management of cookies and other trackers (learn more about our cookie policy)|Connection data| Consent| Cookies are stored between 3 months and 1 year depending on the type of cookie used|Scaleway Sales and Marketing Teams\u003cbr /\u003eEntitled Scaleway Partners for the cookies management\u003cbr /\u003eAuthorized third parties|\n|Carrying out satisfaction surveys or quality surveys on our services and the training of our teams|Identity data\u003cbr /\u003eBilling data\u003cbr /\u003eConsumption data\u003cbr /\u003eCommunication data\u003cbr /\u003eConnection data\u003cbr /\u003eAudio or video recording|Legitimate interest\u003cbr /\u003eConsent|1 year and anonymization| Scaleway Sales and Marketing Teams Entitled Scaleway Partners for marketing analysis\u003cbr /\u003eAuthorized third parties|\n|Produce usage statistics|Connection data|Legitimate interest|Cookies: between 3 months and 1 year\u003cbr /\u003eService usage data kept during the contractual period or anonymized|Scaleway Sales and Marketing Teams\u003cbr /\u003eEntitled Scaleway Partners for quality analysis\u003cbr /\u003eAuthorized third parties|","center":false,"big":true,"primaryLink":null,"secondaryLink":null},{"id":21437,"__component":"blocks.generic-content","title":null,"subtitle":"Recruitment ","description":"Scaleway also processes the personal data of candidates as part of its recruitment procedure.\n\n|Purposes|Categories of data|Legal basis|Retention|Categories of recipients|\n|---|---|---|---|---|\n|Recruitment|Identity data|Execution of contract or pre-contractual measures|If the application is not accepted, the data is kept for a maximum period of 2 years\u003cbr /\u003eIf the application is accepted, the data is kept for the entire duration of the contract, accompanied by an archiving period intended to comply with our legal obligations or guarantee the legitimate interests of the company.|Human resources services\u003cbr /\u003eManager and team concerned\u003cbr /\u003eScaleway partners for human resources\u003cbr /\u003eAuthorized third parties|","center":false,"big":true,"primaryLink":null,"secondaryLink":null},{"id":21438,"__component":"blocks.generic-content","title":null,"subtitle":"Legal obligations","description":"Scaleway processes some of your data in order to meet its legal obligations. This is particularly the case in order to secure our services as a provider of electronic communications services, to meet our accounting and tax obligations or to process your requests for rights relating to data protection.\n\n|Purposes|Categories of data|Legal basis|Retention|Categories of recipients|\n|---|---|---|---|---|\n|Guarantee the security of our customers as a provider of electronic communications services (Directive 2002/58/EC and art 32 of the GDPR)|Identity data\u003cbr /\u003eBilling data\u003cbr /\u003eConsumption data\u003cbr /\u003eCommunication data\u003cbr /\u003eConnection data|Legal obligation|Duration of the contractual relationship plus an archiving period for the data necessary to guarantee compliance with our legal obligations|Entitled Scaleway Services\u003cbr /\u003eEntitled Scaleway Partners for security management\u003cbr /\u003eAuthorized third parties (auditors etc.)|\n|Abuse of Scaleway services includes cyber-crime, copyright violation, illegal or offensive content, spamming and malware distribution. Abuse should be reported in the console. These data processings are likely to be subject to automated decision-making (e.g. anti-spam control)|Identity data\u003cbr /\u003eUser account information|Legal obligation|Duration necessary to meet our legal obligations|Entitled Scaleway Services\u003cbr /\u003eEntitled Scaleway Partners for the ticketing and support management\u003cbr /\u003eAuthorized third parties|\n|Responses to the data protection requests and any complaints related to the protection of personal data| Identity data (including proof of identity)\u003cbr /\u003eUser account information\u003cbr /\u003eAll the data related to the complaint|Legal obligation|5 years from ticket closing\u003cbr /\u003eVerification of identity card: 1 month|Entitled Scaleway Services\u003cbr /\u003eEntitled Scaleway Partner for the management of subject requests\u003cbr /\u003eAuthorized third partiesEntitled Iliad service|\n|Data breaches management|Identity data\u003cbr /\u003eUser account information related to the data breach\u003cbr /\u003eAll data related to the data breach|Legal obligation|5 years from the closure of the data breach| Entitled Scaleway Services\u003cbr /\u003eCompetent administrative authority|\n|Accounting obligations|Billing data|Legal obligation|10 years from the end of the contract| Entitled Scaleway ServicesEntitled Scaleway Partner for the management of payments and invoices\u003cbr /\u003eCompetent administrative authority|\n|Legal or administrative procedure management|Identity data\u003cbr /\u003eUser account information related to the case|Legal obligation|The necessary data is kept until the expiration of the legal remedies|Scaleway Legal Department\u003cbr /\u003eIliad Legal Department\u003cbr /\u003eCompetent administrative authority\u003cbr /\u003eEntitled third parties (legal advisor etc.)|","center":false,"big":true,"primaryLink":null,"secondaryLink":null},{"id":21439,"__component":"blocks.generic-content","title":null,"subtitle":"Legitimate interest","description":"Scaleway processes some of your data in order to meet a legitimate interest. This is particularly the case in order to secure our services, ensure the management of unpaid debts and the training of our teams (processing relating to security or fraud may involve profiling techniques). \n\n|Purposes|Categories of data|Legal basis|Retention|Categories of recipients|\n|---|---|---|---|---|\n|Guarantee the security of services we offer|Identity data\u003cbr /\u003eUser account information|Legitimate interest|Duration of the contractual relationship or duration limited to the limitation period from the closure of the event concerned|Scaleway IT security service\u003cbr /\u003eCompetent administrative authority|\n|Debt collection|Identity data\u003cbr /\u003eUser account information|Legitimate interest|5 years from the payment incident|Scaleway Legal and Accounting Services\u003cbr /\u003eEntitled Scaleway Partner for debt collection|\n|Fraud detection and prevention|Bank details\u003cbr /\u003eIdentity data\u003cbr /\u003eUser account information|Legitimate interest|5 years maximum from the suspicion of an incident\u003cbr /\u003eID card verification: 1 month|Entitled Scaleway service\u003cbr /\u003eEntitled Scaleway Partner for support and ticketing|\n|Litigation management|Identity data\u003cbr /\u003eData necessary for the purposes of establishing evidence|Legitimate interest|The data is kept until the expiration of the legal remedies and archived for 10 years|Scaleway legal department\u003cbr /\u003eEntitled Scaleway partner|\n|Ensure the training of our teams|Identity data\u003cbr /\u003eUser account information|Legitimate interest|The data is kept during the contractual period|Entitled Scaleway service|","center":false,"big":true,"primaryLink":null,"secondaryLink":null},{"id":21440,"__component":"blocks.generic-content","title":null,"subtitle":null,"description":"## Data processors\nAs a data controller, Scaleway uses data processors for the following purposes:\n- customer relationship management (support management, etc.)\n- carrying out emailing campaigns and surveys on the services\n- partnership management with other cloud providers \n- meeting our legal obligations (accounting, data protection etc.) \n- marketing data analysis\n- website data analysis\n- management of payment services\n- consulting or audit firms\n- the organization of events\n- security and identity control\n\nScaleway selects its data processors through a strict security control procedure to ensure that they only process data for the purposes for which they have been chosen. Scaleway also ensures that its data processors have technical and organizational security measures in accordance with the regulations relating to the protection of personal data.\n\n## Transfer of data outside the European Union\n\nScaleway strives to minimize data transfers outside the European Union and only carries out such transfers as data controller for the purposes listed above. Data transferred as part of our services is governed by our [Data Processing Agreement (DPA)](https://www.scaleway.com/en/contracts/)\n\nAll transfers outside the European Union are subject to a strict control to ensure that the contracts entered into with our service providers comply with the Standard Contractual Clauses (SCC) updated by the implementing decision ( EU) 2021/914 of the Commission of 4 June 2021 on standard contractual clauses for the transfer of personal data to third countries under Regulation (EU) 2016/679 of the European Parliament and of the Council (Text presenting interest for the EEA) and where possible, to supplement these clauses\n\n## Requests from authorities\n\nScaleway undertakes to inform its customers in advance in the event of a request for information from an administrative or judicial authority in order to enable them to assert their rights subject to compliance with applicable regulations. Scaleway cannot oppose such a request if it complies with French or European regulations, an international agreement (art. 48 of the GDPR) or with one of the exemptions provided for in art. 49 of the GDPR.\n\n## Children\n\nScaleway does not provide services to children. Any children wishing to use our services must be accompanied and under the responsibility of an adult.\n\n## Link to our partners \n\nOur sites may contain links to our partners. We inform you that these links refer directly to the sites of these partners who have their own confidentiality policy for which Scaleway cannot be held responsible.\n\n## Data Security\n\nScaleway implements technical and organizational security measures to guarantee the constant confidentiality, integrity, availability and resilience of its information systems and services. These measures meet the state of the art and are adapted to the type of data concerned. All of our staff are aware of IT security and data protection issues.\n\nOur security measures specifically meet data protection regulations and in particular the following points:\n- Information systems security policy (ISSP)\n- Physical protection measures for all of our data centers\n- Secure authentication of user accounts\n- Logging\n- Security Information and Event Management (SIEM)\n- Incident management procedure\n- Secure management procedure for data processors \n- Procedure for handling data breaches\n- Secure data backup\n- Anonymization of data when personal data is no longer necessary for processing in order to produce statistics or improve our services or marketing communication\n\nIn accordance with our general conditions of service, we remind you that the customer is solely responsible for the management and security of its content as well as the environments and systems that it deploys on the infrastructures made available to it as part of the services offered by Scaleway. It is also up to the customer to make any backups of their content (or other means aimed at ensuring their longevity) that he considers necessary in order to protect against possible deletion, alteration or modification of said content.\n\nFor more information regarding all of our security measures, you can consult our [Security and Resilience page.](https://www.scaleway.com/en/security-and-resilience/)\n\nIf you have identified a vulnerability or would like to send us a security question, please send it to us at: security@scaleway.com \n\n## Data subjects rights \u0026 contact\n\nScaleway informs you that you have the following rights depending on the purpose of processing:\n- Be informed why we process your personal information\n- Access your data and obtain a copy of the personal data we process about you\n- Rectify incorrect, incomplete or outdated data\n- Limit the use of your data\n- Oppose the processing of your data if it is processed on the basis of legitimate interest\n- Withdraw your consent at any time if the processing is based on this legal basis\n- Delete data that is no longer necessary for processing or to meet a legal obligation\n- Exercise your right to portability\n\nYou can exercise your rights directly in the privacy section of your Scaleway account or via privacy@scaleway.com. If you believe that your rights have not been respected, you can also file a complaint [with the competent supervisory authority](https://www.edpb.europa.eu/about-edpb/about-edpb/members_fr).\n\n## Policy update\n\nThis privacy policy may be updated according to regulatory developments. Any modification will enter into force from its date of publication.\n\n_Last update : january 2024 _\n","center":false,"big":true,"primaryLink":null,"secondaryLink":null}],"parent":{"data":null},"meta":{"id":326,"title":"Privacy policy","description":"Scaleway S.A.S is committed to protecting and respecting your privacy and the confidentiality of your personal data.\n","ogtype":null,"ogtitle":null,"ogdescription":null,"noindex":null,"ogimage":{"data":null}},"localizations":{"data":[{"id":378,"attributes":{"title":"Politique Confidentialite","path":"/politique-confidentialite/","scheduledAt":null,"createdAt":"2022-05-24T15:32:26.505Z","updatedAt":"2024-09-10T09:04:04.490Z","publishedAt":"2022-05-24T15:32:27.367Z","locale":"fr"}}]}}},"_nextI18Next":{"initialI18nStore":{"en":{"common":{"open":"Open","close":"Close","backTo":"Back to {{page}}","seeMore":"See more","skip":"Skip {{to}}","toLogin":"to login","toMain":"to main content","toFooter":"to footer section","footer":{"followUs":"Follow us","subLinks":{"contracts":{"href":"/en/contracts/","title":"Contracts"},"legalNotice":{"href":"/en/legal-notice/","title":"Legal Notice"},"privacyPolicy":{"href":"/en/privacy-policy/","title":"Privacy Policy"},"cookie":{"href":"/en/cookie/","title":"Cookie"},"securityMeasures":{"href":"https://security.scaleway.com","title":"Security Measures"}}},"breadcrumb":{"homepageLink":{"home":{"href":"/","title":"Home"}}},"cookies":{"acceptAll":"Accept all","rejectAll":"Reject all","save":"Save settings","panelManagementTitle":"Manage cookies settings","panelConsent":{"title":"Cookie time!","description":"We use cookies in order to improve our website and to offer you a better experience. 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