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class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 35 44" width="35" xmlns="http://www.w3.org/2000/svg"><path d="m28.9819 17.1758h1.008v3.504h.094c.316-.697.978-1.108 1.945-1.108 1.336 0 2.18.856 2.18 2.338v4.09h-1.008v-3.844c0-1.119-.504-1.675-1.459-1.675-1.131 0-1.752.715-1.752 1.781v3.738h-1.008zm-2.42 4.441c-.164-.627-.721-1.136-1.629-1.136-1.137 0-1.852.908-1.852 2.338 0 1.459.727 2.384 1.852 2.384.849 0 1.441-.392 1.629-1.107h1.019c-.182 1.16-1.125 2.016-2.642 2.016-1.77 0-2.901-1.284-2.901-3.293 0-1.969 1.125-3.247 2.895-3.247 1.535 0 2.472.92 2.648 2.045zm-6.533-3.568v1.635h1.407v.844h-1.407v3.574c0 .744.282 1.06.938 1.06.182 0 .281-.006.469-.023v.85c-.2.035-.393.058-.592.058-1.301 0-1.822-.48-1.822-1.687v-3.832h-1.02v-.844h1.02v-1.635zm-4.2 5.596v-.58l-1.699.111c-.961.064-1.383.398-1.383 1.031 0 .645.545 1.02 1.277 1.02 1.038 0 1.805-.68 1.805-1.582zm-4.125.586c0-1.131.832-1.782 2.303-1.869l1.822-.112v-.574c0-.779-.486-1.207-1.43-1.207-.755 0-1.283.287-1.423.785h-1.02c.135-1.014 1.131-1.682 2.479-1.682 1.541 0 2.402.792 2.402 2.104v4.324h-.961v-.931h-.094c-.41.673-1.101 1.043-1.945 1.043-1.225 0-2.133-.727-2.133-1.881zm-7.684 1.769h-.996l-2.303-8.455h1.101l1.682 6.873h.07l1.893-6.873h1.066l1.893 6.873h.07l1.682-6.873h1.101l-2.302 8.455h-.996l-1.946-6.674h-.07z"></path></svg></span><span class="globalnav-link-text">Watch</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - airpods" class=" globalnav-item globalnav-item-airpods globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/mo/airpods/" data-globalnav-item-name="airpods" data-topnav-flyout-trigger-compact="true" data-analytics-title="airpods" data-analytics-element-engagement="hover - airpods" aria-label="AirPods" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-airpods"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 43 44" width="43" xmlns="http://www.w3.org/2000/svg"><path d="m11.7153 19.6836h.961v.937h.094c.187-.615.914-1.048 1.752-1.048.164 0 .375.011.504.029v1.008c-.082-.024-.446-.059-.645-.059-.961 0-1.658.645-1.658 1.535v3.914h-1.008zm28.135-.111c1.324 0 2.244.656 2.379 1.693h-.996c-.135-.504-.627-.838-1.389-.838-.75 0-1.336.381-1.336.943 0 .434.352.704 1.096.885l.973.235c1.189.287 1.763.802 1.763 1.711 0 1.13-1.095 1.91-2.531 1.91-1.406 0-2.373-.674-2.484-1.723h1.037c.17.533.674.873 1.482.873.85 0 1.459-.404 1.459-.984 0-.434-.328-.727-1.002-.891l-1.084-.264c-1.183-.287-1.722-.796-1.722-1.71 0-1.049 1.013-1.84 2.355-1.84zm-6.665 5.631c-1.155 0-1.846-.885-1.846-2.362 0-1.471.697-2.361 1.846-2.361 1.142 0 1.857.914 1.857 2.361 0 1.459-.709 2.362-1.857 2.362zm1.834-8.028v3.504h-.088c-.358-.691-1.102-1.107-1.981-1.107-1.605 0-2.654 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globalnav-item globalnav-item-tv-home globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/mo/tv-home/" data-globalnav-item-name="tv-home" data-topnav-flyout-trigger-compact="true" data-analytics-title="tv & home" data-analytics-element-engagement="hover - tv & home" aria-label="TV 與家居" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-tv-home"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 49 44" width="49" xmlns="http://www.w3.org/2000/svg"><path d="m2.9954 26v-7.5059h-2.7246v-.9492h6.5039v.9492h-2.7246v7.5059zm7.7314 0-3.1172-8.4551h1.1074l2.4844 7.0898h.0938l2.4844-7.0898h1.1074l-3.1172 8.4551zm11.2102-7.98c-.3457.1465-.9082.3105-1.6816.4863l.0586.9316h1.4062v.8906h-1.3711l.0527 1.0137h1.2539v.9023h-1.2012l.0527 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1.0664-4.9395v-3.5098h7.752v2.6777h-2.8183v.9902h3.2168v.8965h-3.2168v1.0312h2.543v3.5449h-.9375v-.4395h-4.0078v.4395h-.9317v-3.5449h2.3848v-1.0312h-3.0645c-.1231 1.7403-.5215 3.2579-1.2188 4.5704zm1.2598-8.2442v.9023h5.8242v-.9023zm0 1.7871v.9902h3.0234v-.9902zm5.5781 5.1446v-1.3418h-4.0078v1.3418z"></path></svg></span><span class="globalnav-link-text">TV 與家居</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - entertainment" class=" globalnav-item globalnav-item-entertainment globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/mo/entertainment/" data-globalnav-item-name="entertainment" data-topnav-flyout-trigger-compact="true" data-analytics-title="entertainment" data-analytics-element-engagement="hover - entertainment" aria-label="娛樂" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-entertainment"><span 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data-analytics-element-engagement="globalnav hover - support" class=" globalnav-item globalnav-item-support globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="/zh-mo/" data-globalnav-item-name="support" data-topnav-flyout-trigger-compact="true" data-analytics-title="support" data-analytics-element-engagement="hover - support" data-analytics-exit-link="true" aria-label="支援服務" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-support"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 41 44" width="41" xmlns="http://www.w3.org/2000/svg"><path d="m5.6201 16.9906v1.2598h3.9316v.9434h-3.9316v1.3418h2.7305v.8613c-.5391 1.1016-1.3301 2.0508-2.3555 2.8418.457.2461.9609.4805 1.5059.6855.7383.2637 1.5059.498 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src="https://www.apple.com/api-www/global-elements/global-header/v1/assets/globalheader.umd.js"></script><div id="supportsThreeD"></div> <div class="main" data-env='live' data-edit-mode='false' role="main"> <section class="as-container-column as-columns--1up as-banner as-banner--top "> <div class="column-item"> <div class='as-banner-cont'> <div class='as-banner-image as-banner-image--top'> <style type="text/css"> .as-banner-image.as-banner-image--top { background-image: url("/content/dam/edam/applecare/images/en_US/psp_heros/psp-hero-banner-macfamily-3.image.large_2x.jpg"); } .as-banner-image.as-banner-image--top:before { content: ""; display: block; } @media only screen and (max-width: 735px) { .as-banner-image.as-banner-image--top { background-image: url("/content/dam/edam/applecare/images/en_US/psp_heros/psp-hero-banner-macfamily-3.image.small_2x.jpg"); } } </style> <img sizes="(min-width:735px ) 735w, 100vw" src="/content/dam/edam/applecare/images/en_US/psp_heros/psp-hero-banner-macfamily-3.image.large_2x.jpg" alt="" srcset="/content/dam/edam/applecare/images/en_US/psp_heros/psp-hero-banner-macfamily-3.image.small_2x.jpg 735w, /content/dam/edam/applecare/images/en_US/psp_heros/psp-hero-banner-macfamily-3.image.large_2x.jpg 1440w" class="as-image-speculativedownload"></div> </div> <div class="as-banner-content"> </div> </div> </section><div class="as-page-title "> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h1 class="as-page-title__heading typography-headline-elevated">Mac 支援</h1></div> </div> </div> <div class="as-imagegrid-wrapper row as-imagegrid--7up as-imagegrid--base"> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="MacBook Air" data-analytics-link-url="/zh-mo/mac/macbook-air" href="/zh-mo/mac/macbook-air"><picture class="as-imagegrid-img "> <source srcset="/content/dam/edam/applecare/images/en_US/psp_navicons/grid-nav-icon-mac-family-macbook-air-2.image.small_2x.png" media="(max-width: 734px)" /> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/grid-nav-icon-mac-family-macbook-air-2.image.large_2x.png" alt="" width="100" class="" height="60"></picture> <span aria-label="MacBook Air">MacBook Air</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="MacBook Pro" data-analytics-link-url="/zh-mo/mac/macbook-pro" href="/zh-mo/mac/macbook-pro"><picture class="as-imagegrid-img "> <source srcset="/content/dam/edam/applecare/images/en_US/psp_navicons/grid-nav-icon-mac-family-macbook-pro.image.small_2x.png" media="(max-width: 734px)" /> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/grid-nav-icon-mac-family-macbook-pro.image.large_2x.png" alt="" width="100" class="" height="60"></picture> <span aria-label="MacBook Pro">MacBook Pro</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="iMac" data-analytics-link-url="/zh-mo/mac/imac" href="/zh-mo/mac/imac"><picture class="as-imagegrid-img "> <source srcset="/content/dam/edam/applecare/images/en_US/psp_navicons/grid-nav-icon-mac-family-imac.image.small_2x.png" media="(max-width: 734px)" /> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/grid-nav-icon-mac-family-imac.image.large_2x.png" alt="" width="60" class="" height="60"></picture> <span aria-label="iMac">iMac</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a 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srcset="/content/dam/edam/applecare/images/en_US/psp_navicons/grid-nav-icon-mac-family-mac-studio.image.small_2x.png" media="(max-width: 734px)" /> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/grid-nav-icon-mac-family-mac-studio.image.large_2x.png" alt="" width="60" class="" height="60"></picture> <span aria-label="Mac Studio">Mac Studio</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Mac Pro" data-analytics-link-url="/zh-mo/mac/mac-pro" href="/zh-mo/mac/mac-pro"><picture class="as-imagegrid-img "> <source srcset="/content/dam/edam/applecare/images/en_US/psp_navicons/grid-nav-icon-mac-family-mac-pro.image.small_2x.png" media="(max-width: 734px)" /> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/grid-nav-icon-mac-family-mac-pro.image.large_2x.png" alt="" width="60" class="" 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src="/content/dam/edam/applecare/images/en_US/psp/psp_content/macos-content-keep-mac-updated_2x.png" alt="" width="292" class="as-contentblock-image" height="150"></div> <div class="as-contentblock-block justify-content-center"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Upgrade macOS on your Mac">為 Mac 升級 macOS</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>了解如何升級至 macOS Sequoia 以享用最新功能和最強的保安，以及如何自動讓 Mac 保持最新狀態。</p></div><ul class="links-stacked"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Learn how to upgrade to macOS Sequoia" data-analytics-link-url="/zh-mo/120280" href="/zh-mo/120280"><span class="icon-copy" aria-label="了解如何升級為 macOS Sequoia">了解如何升級為 macOS Sequoia</span><span class='icon icon-after 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src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-password_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Forgot your Apple Account password?">忘記了 Apple 帳户密碼？</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>重設密碼以取回 Apple 帳户存取權限。</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Reset your password" data-analytics-link-url="https://iforgot.apple.com/" href="https://iforgot.apple.com/"><span class="icon-copy" aria-label="重設密碼">重設密碼</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> </div><div class="column as-contentblock-item medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-macos_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Reinstall macOS">重新安裝 macOS</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>你可以使用「macOS 還原」來重新安裝 Mac 操作系統，而不必移除你的個人資料。 </p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper" data-analytics-event="link.click" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Learn how to use macOS Recovery" data-analytics-link-url="/zh-mo/102655" 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Air、MacBook Pro 或 iMac</h3><div class="as-richtext" data-analytics-event="link.click" data-analytics-link-component_type="Content Block"><p>開始使用你的新 <a href="/zh-mo/guide/macbook-air/set-up-your-mac-apd831707cb3/mac">MacBook Air</a>、<a href="/zh-mo/guide/macbook-pro/set-up-your-mac-apd831707cb3/mac">MacBook Pro</a> 或 <a href="/zh-mo/guide/imac/set-up-your-mac-apd831707cb3/mac">iMac</a>，過程非常簡單。「設定輔助程式」會指導你完成整個流程。</p></div></div> </div><div class="column as-contentblock-item medium-6 small-12"> <div class="as-contentblock-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_content/content-block-sm-setup-gear_2x.png" alt="" width="75" class="as-contentblock-image" height="75"></div> <div class="as-contentblock-block justify-content-start"> <h3 class="as-contentblock-title typography-label" data-analytics-link-component_type="Content Block" data-analytics-link-component_name="Set up Mac mini, Mac Studio, or Mac Pro">設定 Mac mini、Mac Studio 或 Mac Pro</h3><div class="as-richtext" 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