What is CCPA? CCPA Compliance Guide

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ePrivacy, GDPR, CPRA (CCPA amendment) and LGPD. Integrated with the IAB TCF and CCPA Compliance Framework.<br /><br /> Our solution allows you to display a fully customizable cookie banner/consent banner, collect cookie consent, implement prior blocking (including auto-blocking), set advertising preferences, and more.</p> <button class="btn btn-primary btn-sm text-white rarr js-redirect-button" role="link" data-url="/en/cookie-solution">Explore</button> <ul class="list-unstyled mb-3 mt-3"> <li class="list-inline-item mr-2"><a href="/en/features#cookie-solution" class="link-underline line-highlight">Features</a></li> <li class="list-inline-item mr-2"><a href="/en/help/1177-cookie-solution-getting-started" class="link-underline line-highlight">Documentation and guides</a></li> </ul> </div> </div> </div> </div> <div class="col-lg"> <div class="d-flex"> <div class="mr-3"> <img width="72" height="72" alt="Terms and Conditions icon" data-lazy-src="/assets/site/products/terms_and_conditions-b2ecac04071503f53269125183052405bee78d8199cd799047bf382eaf79e6c3.svg" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /> <noscript> <img width="72" height="72" alt="Terms and Conditions icon" src="/assets/site/products/terms_and_conditions-b2ecac04071503f53269125183052405bee78d8199cd799047bf382eaf79e6c3.svg" /> </noscript> </div> <div > <div class="products_tags mb-3"> <div><i class="i-check mr-1 text-md"></i>For websites/apps</div> </div> <h4 class="text-sm mb-1"><a href="/en/terms-and-conditions-generator">Terms and Conditions Generator</a></h4> <div class="d-block d-lg-none"> <button class="btn btn-primary btn-sm text-white rarr js-redirect-button" role="link" data-url="/en/terms-and-conditions-generator">Explore</button> </div> <div class="d-none d-lg-block"> <p class="text-muted serif text-sm">Create your terms and conditions in minutes.<br /><br />Customizable from hundreds of combinations, available in 14 languages, powerful and precise — our solution is capable of handling even the most complex, individual scenarios. 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Instantly generate your forms to embed or print. <br><br> Collect and manage whistleblower reports from employees and other individuals connected to your organization while safeguarding their identities and ensuring confidentiality. 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Our solution allows you to easily document all the data processing activities within your organization.</p> <button class="btn btn-primary btn-sm text-white rarr js-redirect-button" role="link" data-url="/en/internal-privacy-management">Explore</button> <ul class="list-unstyled mb-3 mt-3"> <li class="list-inline-item mr-2"><a href="/en/features#internal-privacy-management" class="link-underline line-highlight">Features</a></li> <li class="list-inline-item"><a href="/en/help/6311-internal-privacy-management-getting-started" class="link-underline line-highlight">Documentation and guides</a></li> </ul> </div> </div> </div> </div> </div> </div> <div class="p-2 bg-faded-5-gray text-dark" style="border-top: 1px solid rgba(0,0,0,0.1)"> <div class="d-block d-lg-flex align-items-center justify-content-between text-md"> <div class="col-lg"> Not sure what you need? <a href="/en/help/5463" class="rarr link-underline line-highlight line-light-blue text-secondary"> Getting started guide </a> </div> 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placeholder="Search the documentation..."> </div> </div> <div class="mt-3 text-center"> <a href="#" id="activate-ai-search" class="invisible"> Try our new AI assistant -> </a> </div> </div> </div> </section> <section class="mt-5 mb-5 help-tpl__body"> <div class="container"> <div class="row gutter-lg"> <div class="col-lg-3 text-sm doc_aside help-tpl__side-menu" data-swiftype-index="false"> <div class="help_main_menu mb-4"> <div class="mb-3 d-block d-lg-none"> <button class="btn btn-sm btn-outline-light px-4 btn-aside">Hide index</button> </div> <nav> <ul> <li class="has_child category-title 5220"> Getting Started <ul> <li class="5463"> <a href="/en/help/5463-how-to-comply-with-the-gdpr-cookie-law-caloppa-and-ccpa-cpra">Getting Started Guide</a> </li> <li class="5428"> <a href="/en/help/5428-gdpr-guide">Complete guide to the GDPR</a> </li> <li class="separator 17976"> </li> <li class="category-title 17975"> <strong>Compliance for:</strong> </li> <li class="17366"> <a href="/en/help/17366-laws-regulations-every-blogger-should-know">Simple Websites / Blogs</a> </li> <li class="17754"> <a href="/en/help/17754-laws-regulations-every-ecommerce-owner-should-know">E-commerce Websites</a> </li> <li class="14787"> <a href="/en/help/14787-laws-regulations-every-app-developer-should-know">App Developers</a> </li> <li class="20713"> <a href="/en/help/20713-individual-services">Individual Services</a> </li> </ul> </li> <li class="active has_child category-title 5135"> Legal Requirements <ul> <li class="5720"> <a href="/en/help/5720-legal-requirements-overview">Legal Requirements Overview</a> </li> <li class="524"> <a href="/en/help/524-how-to-determine-your-law-of-reference">How to Determine Your Law of Reference</a> </li> <li class="6187"> <a href="/en/help/6187-what-should-be-in-a-privacy-policy">What is a Privacy Policy and Do You Need One?</a> </li> <li class="7816"> <a href="/en/help/7816-impressum-what-is-it-and-when-is-it-needed">Impressum: What Is It and When Is It Needed</a> </li> <li class="active has_child category-title 6835"> Main Legislations <ul> <li class="category-title 5234"> <strong>GDPR</strong> </li> <li class="5428"> <a href="/en/help/5428-gdpr-guide">Complete guide to the GDPR</a> </li> <li class="6738"> <a href="/en/help/6738-gdpr-offline-compliance-duties">GDPR Offline Compliance Duties</a> </li> <li class="66232"> <a href="/en/help/66232-third-party-vs-data-processor">Third party vs Data Processor</a> </li> <li class="26171"> <a href="/en/help/26171-web-agency-responsibilities-gdpr">Web agency’s responsibilities according to the GDPR</a> </li> <li class="5858"> <a href="/en/help/5858-switch-privacy-policy-options">Picking the Right Privacy Policy Options</a> </li> <li class="25229"> <a href="/en/help/25229-gdpr-treatment-of-services-that-do-not-collect-personal-data">GDPR treatment of services that do not collect personal data</a> </li> <li class="7399"> <a href="/en/help/7399-right-to-be-forgotten">How to Prove You Honored the Right to Be Forgotten</a> </li> <li class="3272"> <a href="/en/help/3272-eu-us-data-privacy-framework-certification-integration">EU-US Data Privacy Framework: How Can iubenda Help</a> </li> <li class="65844"> <a href="/en/help/65844-eu-us-trans-atlantic-data-privacy-framework">Green Light for the Data Privacy Framework: EU to US Personal Data Transfers Now Approved </a> </li> <li class="145851"> <a href="/en/help/145851-a-detailed-look-at-the-eu-ai-act">A Detailed Look at the EU AI Act</a> </li> <li class="71983"> <a href="/en/help/71983-uk-gdpr-post-brexit-updates">UK GDPR Post Brexit Updates</a> </li> <li class="73808"> <a href="/en/help/73808-uk-data-reform-bill-and-ai-regulation">UK Data Reform Bill and AI Regulation</a> </li> <li class="74228"> <a href="/en/help/74228-right-to-be-forgotten-and-iubendas-consent-solution">The Right to be Forgotten and iubenda’s Consent Database</a> </li> <li class="78656"> <a href="/en/help/78656-consent-vs-legitimate-interest">Consent vs. Legitimate interest: what’s the difference?</a> </li> <li class="separator 17455"> </li> <li class="category-title 6838"> <strong>Cookie Law / ePrivacy</strong> </li> <li class="5525"> <a href="/en/help/5525-cookies-gdpr-requirements">Cookies and the GDPR: What’s Really Required?</a> </li> <li class="64227"> <a href="/en/help/64227-what-are-trackers">What are trackers?</a> </li> <li class="6293"> <a href="/en/help/6293-cookie-consent-management-faq">Manage Cookie Consent Easily</a> </li> <li class="124203"> <a href="/en/help/124203-cookie-policy-do-you-need-one-heres-everything-you-need-to-know">Cookie Policy – Everything you need to know</a> </li> <li class="7515"> <a href="/en/help/7515-which-data-can-be-safely-stored-in-cookies-without-having-to-request-consent">Which Data Can Be Safely Stored in Cookies Without Having to Request Consent?</a> </li> <li class="24487"> <a href="/en/help/24487-cookie-walls-gdpr">Is the use of a cookie wall allowed in European Countries?</a> </li> <li class="6282"> <a href="/en/help/6282-legal-sources-third-party-cookie-names-opt-out-requirements">Legal Sources on Third-Party Cookie Names and Opt-Out Mechanisms</a> </li> <li class="31246"> <a href="/en/help/31246-italy-new-cookie-rules">Italy’s new cookie guidelines (and how to comply)</a> </li> <li class="separator 19148"> </li> <li class="category-title 19149"> <strong>US State Laws</strong> </li> <li class="111288"> <a href="/en/help/111288-us-state-privacy-laws-overview">US State Privacy Laws Overview</a> </li> <li class="active 19133"> <a href="/en/help/19133-ccpa-compliance-guide">Complete guide to the CCPA</a> </li> <li class="22574"> <a href="/en/help/22574-guide-to-the-ccpa-concept-of-sale">An In-depth Look at the CCPA Concept of Sale</a> </li> <li class="109571"> <a href="/en/help/109571-ccpa-toll-free-number-requirement">CCPA toll-free number requirement</a> </li> <li class="73819"> <a href="/en/help/73819-cpra-intro-to-the-ccpa-2-0-and-how-it-affects-you">CPRA: Intro to the CCPA 2.0 and how it affects you</a> </li> <li class="106345"> <a href="/en/help/106345-virginia-consumer-data-protection-act-vcdpa">Virginia Consumer Data Protection Act (VCDPA)</a> </li> <li class="107739"> <a href="/en/help/107739-colorado-privacy-act-cpa">Colorado Privacy Act (CPA)</a> </li> <li class="107774"> <a href="/en/help/107774-utah-consumer-privacy-act-the-ucpa">Utah Consumer Privacy Act (the UCPA)</a> </li> <li class="107759"> <a href="/en/help/107759-connecticut-data-privacy-act-ctdpa">Connecticut Data Privacy Act (CTDPA)</a> </li> <li class="separator 17456"> </li> <li class="category-title 17437"> <strong>CalOPPA and COPPA</strong> </li> <li class="6841"> <a href="https://www.iubenda.com/blog/guide-coppa-mobile-apps/">COPPA and Mobile Apps</a> </li> <li class="separator 17457"> </li> <li class="category-title 26861"> <strong>LGPD</strong> </li> <li class="26706"> <a href="/en/help/26706-lgpd-guide">Complete guide to the LGPD</a> </li> <li class="104366"> <a href="/en/help/104366-brazil-new-cookie-requirements">Brazil: New Cookie Requirements</a> </li> <li class="110776"> <a href="/en/help/110776-brazil-cookie-requirement-cheatsheet">Brazil Cookie Requirement Cheatsheet</a> </li> <li class="27616"> <a href="/en/help/27616-lgpd-privacy-policy-example">LGPD Privacy Policy Example</a> </li> <li class="separator 26860"> </li> <li class="category-title 146111"> <strong>Whistleblowing</strong> </li> <li class="142962"> <a href="/en/help/142962-understanding-the-basics-of-whistleblowing">Understanding the Basics of Whistleblowing</a> </li> <li class="143589"> <a href="/en/help/143589-navigating-whistleblowing-laws-an-international-overview">Navigating Whistleblowing Laws: An International Overview</a> </li> <li class="144294"> <a href="/en/help/144294-how-to-implement-whistleblower-protections-in-your-organization">How to Implement Whistleblower Protections in Your Organization</a> </li> <li class="separator 146112"> </li> <li class="category-title 17438"> <strong>Other Legislations</strong> </li> <li class="13856"> <a href="/en/help/13856-privacy-policies-and-australian-law">Privacy Policies and Australian Law</a> </li> <li class="75419"> <a href="/en/help/75419-fadp-updates-what-you-need-to-know">FADP Updates – What You Need to Know</a> </li> </ul> </li> <li class="has_child category-title 5237"> Common Scenarios <ul> <li class="category-title 17443"> <strong>Blogs and Websites</strong> </li> <li class="8385"> <a href="/en/help/8385-gdpr-for-bloggers">How to Make Your Site Compliant (for Bloggers and Web Publishers)</a> </li> <li class="11028"> <a href="/en/help/11028-wordpress-gdpr-compliance">How to Comply with the GDPR on a WordPress Site</a> </li> <li class="78016"> <a href="/en/help/78016-how-to-handle-data-privacy-complaints-your-5-step-guide">How to Handle Data Privacy Complaints | Your 5-Step guide</a> </li> <li class="separator 17458"> </li> <li class="category-title 25888"> <strong>E-commerce</strong> </li> <li class="25877"> <a href="/en/help/25877-terms-conditions-ecommerce-stores">Terms and Conditions for eCommerce (and how they protect your online store)</a> </li> <li class="separator 25886"> </li> <li class="category-title 6842"> <strong>Emails and Newsletters</strong> </li> <li class="5640"> <a href="/en/help/5640-email-newsletter-compliance-guide">How to Make your Emails and Newsletter Compliant (with Form Examples)</a> </li> <li class="4315"> <a href="/en/help/4315-eprivacy-direct-email-marketing">ePrivacy and Direct Email Marketing (DEM)</a> </li> <li class="6192"> <a href="/en/help/6192-opt-in-opt-out">Opt-In vs Opt-Out: What’s the Difference?</a> </li> <li class="13638"> <a href="/en/help/13638-privacy-policy-gdpr-forms-and-consent-collection-for-mailchimp">Privacy policy, GDPR forms and consent collection for Mailchimp</a> </li> <li class="39705"> <a href="/en/help/39705-global-email-marketing-cheatsheet">Global Email Marketing Cheatsheet</a> </li> <li class="separator 17459"> </li> <li class="category-title 6840"> <strong>Apps</strong> </li> <li class="147125"> <a href="/en/help/147125-app-privacy-policy-what-you-need-to-know-examples">App Privacy Policy: What you Need to Know + Examples</a> </li> <li class="401"> <a href="/en/help/401-privacy-policy-for-ios-and-macos-apps">Privacy Policy for iOS and macOS Apps</a> </li> <li class="11552"> <a href="/en/help/11552-privacy-policy-for-android-apps">Privacy Policy for Your Android App</a> </li> <li class="38933"> <a href="/en/help/38933-google-play-new-safety-section">Google Play adds new “safety section” to make data collection more transparent</a> </li> <li class="39254"> <a href="/en/help/39254-privacy-policy-for-windows-apps">Privacy Policy for Windows Apps</a> </li> <li class="1353"> <a href="/en/help/1353-cookies-mobile-apps">Cookies and Mobile Apps</a> </li> <li class="separator 24789"> </li> <li class="category-title 24788"> <strong>Facebook Pages and Apps</strong> </li> <li class="22930"> <a href="/en/help/22930-privacy-policy-facebook-page">Privacy Policy for Facebook Pages</a> </li> <li class="13561"> <a href="/en/help/13561-privacy-policy-for-facebook-apps">Privacy Policy for Facebook Apps</a> </li> <li class="separator 17460"> </li> <li class="category-title 17442"> <strong>Children</strong> </li> <li class="5717"> <a href="/en/help/5717-legal-requirements-websites-apps-children">Legal Requirements for Websites and Apps Used by Children</a> </li> <li class="11429"> <a href="/en/help/11429-minors-and-the-gdpr">Minors and the GDPR</a> </li> <li class="separator 17461"> </li> <li class="category-title 17444"> <strong>Multi-lingual Websites and Apps</strong> </li> <li class="539"> <a href="/en/help/539-privacy-policy-different-languages">When Do You Need a Privacy Policy in Different Languages</a> </li> <li class="separator 17462"> </li> <li class="category-title 14005"> <strong>Ads and Affiliate Programs</strong> </li> <li class="12047"> <a href="/en/help/12047-privacy-policy-for-google-adsense">Privacy Policy for Google AdSense</a> </li> <li class="12079"> <a href="/en/help/12079-privacy-policy-for-google-ads-remarketing">Privacy Policy for Google Ads Remarketing</a> </li> <li class="17620"> <a href="/en/help/16041">How to Collect Consent for Google Ad Personalization</a> </li> <li class="12158"> <a href="/en/help/12158-privacy-policy-facebook-lead-ads">Privacy Policy for Facebook Lead Ads</a> </li> <li class="13990"> <a href="/en/help/13990-amazon-affiliate-program-required-privacy-policy-additions">Amazon Affiliate Program</a> </li> <li class="separator 17463"> </li> <li class="category-title 6844"> <strong>Analytics and Other Google Services</strong> </li> <li class="72017"> <a href="/en/help/72017-is-google-analytics-illegal-in-the-eu-and-uk">Is Google Analytics illegal in the EU and UK?</a> </li> <li class="72356"> <a href="/en/help/72356-google-analytics-4-all-you-need-to-know">Google Analytics 4 – all you need to know</a> </li> <li class="11994"> <a href="/en/help/11994-privacy-policy-for-google-analytics">Privacy Policy for Google Analytics</a> </li> <li class="1184"> <a href="/en/help/1184-how-to-anonymize-ip-addresses-and-avoid-the-cross-referencing-of-data-in-google-analytics">How to Anonymize IP Addresses and Avoid the Cross-Referencing of Data in Google Analytics</a> </li> <li class="7227"> <a href="/en/help/7227-google-analytics-gdpr-monitoring-behavior">Google Analytics and the GDPR: Is It Considered Monitoring Behavior?</a> </li> <li class="12379"> <a href="/en/help/12379-privacy-policy-google-analytics-advertising-remarketing">Privacy Policy for Google Analytics Advertising and Remarketing Features</a> </li> <li class="18852"> <a href="/en/help/18852-privacy-policy-google-oauth">Privacy Policy for Google OAuth</a> </li> <li class="14936"> <a href="/en/help/14936-place-of-processing-customisation-for-google-services">Place of Processing Customisation for Google Services</a> </li> <li class="142541"> <a href="/en/help/142541-google-ads-consent-mode">Google Ads Consent Mode – Everything You Need To Know</a> </li> <li class="separator 146117"> </li> <li class="category-title 146116"> <strong>Workplace</strong> </li> <li class="144878"> <a href="/en/help/144878-how-technology-helps-businesses-build-effective-whistleblowing-systems">How Technology Helps Businesses Build Effective Whistleblowing Systems</a> </li> <li class="143344"> <a href="/en/help/143344-whistleblowing-reporting-process-in-the-workplace">The A-Z of Whistleblowing Reporting Process in the Workplace</a> </li> <li class="143363"> <a href="/en/help/143363-how-organizations-should-handle-whistleblowing-reports">Managing Whistleblowing: How Organizations Should Handle Reports</a> </li> <li class="142946"> <a href="/en/help/142946-whistleblowing-education-in-the-workplace">Whistleblowing 101: A Guide to Whistleblowing Education in the Workplace</a> </li> <li class="142908"> <a href="/en/help/142908-ethics-at-work-crafting-a-supportive-whistleblowing-culture">Ethics at Work: Crafting a Supportive Whistleblowing Culture</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 5222"> Privacy and Cookie Policy Generator <ul> <li class="has_child category-title 5223"> Creating Your Policy <ul> <li class="category-title 17502"> <strong>Generating</strong> </li> <li class="463"> <a href="/en/help/463-generate-privacy-policy">How to Create a Privacy Policy</a> </li> <li class="1175"> <a href="/en/help/1175-generate-cookie-policy">How to Generate a Cookie Policy</a> </li> <li class="25434"> <a href="/en/help/25434-cookie-lifetime">How to Display the Cookie Lifetime in Your Cookie Policy</a> </li> <li class="5853"> <a href="/en/help/5853-gdpr-protections-users">How to Apply GDPR Protections Only to EU Users or to All Users</a> </li> <li class="21474"> <a href="/en/help/21474-how-to-apply-state-specific-us-standards-within-the-generator">How to Apply State-Specific US Standards within the Generator</a> </li> <li class="separator 17511"> </li> <li class="category-title 17503"> <strong>Adding Services</strong> </li> <li class="20"> <a href="/en/help/20-services-privacy-policy">How to Add Services to Your Privacy Policy</a> </li> <li class="19004"> <a href="/en/help/19004-how-to-use-the-site-scanner-from-within-the-generator">Using the Site Scanner to Identify Missing Services</a> </li> <li class="386"> <a href="/en/help/386-how-to-add-a-custom-service-and-customize-to-your-needs">How to Add a Custom Service and Customize to Your Needs</a> </li> <li class="separator 17510"> </li> <li class="category-title 17504"> <strong>Adding Owner Details</strong> </li> <li class="7850"> <a href="/en/help/7850-what-is-meant-by-the-identifiying-details-of-the-data-controller">What is meant by the identifying details of the Data Controller</a> </li> <li class="3486"> <a href="/en/help/3486-the-owner-field-within-the-generator">The Owner Field Within the Generator</a> </li> <li class="separator 17509"> </li> <li class="category-title 17505"> <strong>Languages</strong> </li> <li class="137"> <a href="/en/help/137-add-language">How to Add Another Language to Your Documents</a> </li> </ul> </li> <li class="has_child category-title 17500"> Editing/Updating Your Policy <ul> <li class="2739"> <a href="/en/help/2739-edit-privacy-policy">How to Edit a Privacy Policy</a> </li> <li class="3810"> <a href="/en/help/3810-how-to-delete-a-privacy-policy">How to Delete a Privacy Policy</a> </li> <li class="68865"> <a href="/en/help/68865-how-to-duplicate-an-existing-site">How to duplicate an existing site</a> </li> <li class="separator 17508"> </li> <li class="category-title 17506"> <strong>iubenda Branding</strong> </li> <li class="166"> <a href="/en/help/166-remove-iubenda-branding">How to Remove iubenda Branding</a> </li> <li class="2848"> <a href="/en/help/2848-remove-iubenda-disclaimer">Can I Remove the "iubenda hosts this page" Disclaimer</a> </li> <li class="separator 5235"> </li> <li class="category-title 17507"> <strong>Advanced Settings</strong> </li> <li class="4158"> <a href="/en/help/4158-force-update">How to Force Update & Change the “Last updated” Date Information</a> </li> <li class="4825"> <a href="/en/help/4825-customize-this-application">Customize the Way Your Website or App Is Referred To in Your Privacy Policy</a> </li> <li class="11072"> <a href="/en/help/11072-customize-privacy-and-cookie-policy-internal-links">Customize Privacy and Cookie Policy Internal Links</a> </li> </ul> </li> <li class="has_child category-title 5224"> Embedding Your Policy <ul> <li class="category-title 17512"> <strong>General</strong> </li> <li class="231"> <a href="/en/help/231-ways-to-use-iubenda-privacy-policy-on-your-site-and-app">Ways to Use iubenda’s Privacy Policy on Your Site and App</a> </li> <li class="216"> <a href="/en/help/216-privacy-policy-standard-embedding">Standard Embedding</a> </li> <li class="228"> <a href="/en/help/228-privacy-policy-direct-link">Direct Link</a> </li> <li class="78"> <a href="/en/help/78-privacy-policy-direct-text-embedding-api">Direct Text Embedding via JS or API</a> </li> <li class="5339"> <a href="/en/help/5339-behavior-of-iubenda-embedding-options-when-javascript-is-disabled">Behavior of iubenda Embedding Options When JavaScript Is Disabled</a> </li> <li class="separator 17517"> </li> <li class="category-title 17513"> <strong>Apps</strong> </li> <li class="17838"> <a href="/en/help/401">iOS and macOS</a> </li> <li class="1528"> <a href="/en/help/1528-privacy-policy-for-tvos-apps-apple-tv">tvOS (Apple TV)</a> </li> <li class="17837"> <a href="/en/help/11552">Android</a> </li> <li class="3744"> <a href="/en/help/3744-how-to-add-android-and-ios-mobile-permissions-for-device-data">How to Add Android and iOS Mobile Permissions for Device Data</a> </li> <li class="337"> <a href="/en/help/337-legal-documents-offline-viewing">Make Your Legal Documents Available for Offline Viewing</a> </li> <li class="separator 5253"> </li> <li class="category-title 17514"> <strong>Popular Platforms</strong> </li> <li class="100"> <a href="/en/help/100-how-to-add-your-privacy-policy-to-the-amazon-store">Amazon Store</a> </li> <li class="53052"> <a href="/en/help/53052-how-to-add-a-privacy-and-cookie-policy-on-bigcommerce">Bigcommerce</a> </li> <li class="1419"> <a href="/en/help/1419-how-to-use-iubenda-privacy-and-cookie-policy-on-a-epages-website">ePages</a> </li> <li class="53619"> <a href="/en/help/53619-how-to-add-a-privacy-policy-on-ghost">Ghost</a> </li> <li class="53326"> <a href="/en/help/53326-how-to-add-a-privacy-policy-on-hubspot">HubSpot</a> </li> <li class="3798"> <a href="/en/help/3798-how-to-use-iubenda-privacy-and-cookie-policy-on-a-jimdo-website">Jimdo</a> </li> <li class="546"> <a href="/en/help/546-how-to-use-iubenda-privacy-and-cookie-policy-on-a-joomla-website">Joomla!</a> </li> <li class="567"> <a href="/en/help/567-how-to-use-iubenda-privacy-and-cookie-policy-on-a-magento-website">Magento</a> </li> <li class="3592"> <a href="/en/help/3592-how-to-add-matomo-clauses-to-iubendas-privacy-and-cookie-policy">Matomo (Formerly Piwik)</a> </li> <li class="1502"> <a href="/en/help/1502-how-to-use-iubenda-privacy-and-cookie-policy-on-a-prestashop-website">PrestaShop</a> </li> <li class="3796"> <a href="/en/help/3796-shopify-privacy-policy">Shopify</a> </li> <li class="12794"> <a href="/en/help/12794-squarespace-privacy-policy">Squarespace</a> </li> <li class="26324"> <a href="/en/help/26324-privacy-policy-ucraft">Ucraft</a> </li> <li class="18524"> <a href="/en/help/18524-privacy-policy-webflow">Webflow</a> </li> <li class="53504"> <a href="/en/help/53504-how-to-add-a-privacy-policy-on-weebly">Weebly</a> </li> <li class="23080"> <a href="/en/help/23080-privacy-policy-wix">Wix</a> </li> <li class="370"> <a href="/en/help/370-how-to-use-iubenda-privacy-and-cookie-policy-on-a-wordpress-website">WordPress</a> </li> <li class="3905"> <a href="/en/help/3905-how-to-use-iubenda-privacy-and-cookie-policy-on-wordpress-com">WordPress.com</a> </li> <li class="separator 19583"> </li> <li class="category-title 19584"> <strong>Advanced</strong> </li> <li class="12260"> <a href="/en/help/12260-how-to-configure-content-security-policy-to-allow-iubenda-scripts-to-execute">How to Configure your Content Security Policy for iubenda</a> </li> </ul> </li> <li class="has_child category-title 5832"> Troubleshooting and FAQs <ul> <li class="304"> <a href="/en/help/304-how-to-use-the-iubenda-dashboard">How to Access the iubenda Dashboard</a> </li> <li class="3803"> <a href="/en/help/3803-must-i-repeat-the-process-of-adding-services-for-every-language-in-which-i-generate-the-policy">Must I Repeat the Process of Adding Services for Every Language in Which I Generate the Policy?</a> </li> <li class="3953"> <a href="/en/help/3953-how-to-honor-and-include-a-do-not-track-clause-in-the-privacy-policy">How to Honor and Include a “Do Not Track” Clause in the Privacy Policy</a> </li> <li class="3025"> <a href="/en/help/3025-what-is-the-difference-between-the-privacy-and-cookies-policy-generator-and-the-cookie-solution">What Is the Difference Between the Privacy and Cookie Policy Generator and the Privacy Controls and Cookie Solution?</a> </li> <li class="2824"> <a href="/en/help/2824-what-is-the-difference-between-the-integration-of-the-privacy-policy-and-the-one-of-the-cookie-solution">What’s the Difference Between the Integration of the Privacy Policy and Cookie Solution?</a> </li> <li class="438"> <a href="/en/help/438-which-countries-is-your-privacy-policy-good-for">Which Countries Is Your Privacy Policy Good For?</a> </li> <li class="407"> <a href="/en/help/407-copy-and-paste">Can I Copy and Paste the Privacy Policy's Text into My Website?</a> </li> <li class="450"> <a href="/en/help/450-is-it-ok-to-include-the-same-privacy-policy-in-other-sites-and-apps">Is it ok to include the same privacy policy in other sites and apps?</a> </li> <li class="15546"> <a href="/en/help/15546-how-to-start-the-iubenda-initializer-asynchronously">How to start the iubenda initializer asynchronously</a> </li> <li class="separator 30085"> </li> <li class="category-title 30086"> <strong>Changelog</strong> </li> <li class="30061"> <a href="/en/help/30061-pcp-legal-changelog">Legal Changelog</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 5225"> Privacy Controls and Cookie Solution <ul> <li class="has_child category-title 17486"> Introduction <ul> <li class="1177"> <a href="/en/help/1177-cookie-solution-getting-started">Introduction and Getting Started</a> </li> <li class="262"> <a href="/en/help/262-how-to-identify-the-cookies-your-site-installs-in-browsers">How to Identify the Cookies Your Site Installs in Browsers</a> </li> </ul> </li> <li class="has_child category-title 17482"> Cookie Banner Setup and Customization <ul> <li class="3831"> <a href="/en/help/3831-customize-cookie-banner">How to Customize the Look and Behavior of the Cookie Banner (Beginner’s Guide)</a> </li> <li class="1175"> <a href="/en/help/1175-generate-cookie-policy">How to Generate a Cookie Policy for the Cookie Banner</a> </li> <li class="1205"> <a href="/en/help/1205-how-to-configure-your-cookie-solution-advanced-guide">How to Configure Your Privacy Controls and Cookie Solution (Advanced Guide)</a> </li> <li class="separator 17615"> </li> <li class="category-title 17614"> <strong>Advertising Tracking Preferences</strong> </li> <li class="7440"> <a href="/en/help/7440-the-complete-guide-to-iubenda-cmp-and-iab-tcf-2-2">The complete guide to IAB GDPR Framework and iubenda’s Consent Management Platform</a> </li> <li class="16041"> <a href="/en/help/16041-google-tcf-consent-personalized-ads">Google and TCF 2.0: how to collect consent for personalized ads</a> </li> <li class="23271"> <a href="/en/help/23271-tcf-2-0-transition-guide">TCF 2.0 Transition Guide</a> </li> <li class="separator 17494"> </li> <li class="category-title 17488"> <strong>Languages</strong> </li> <li class="1180"> <a href="/en/help/1180-cookie-policy-and-cookie-solution-for-multilingual-websites">Cookie Policy and Privacy Controls and Cookie Solution for Multilingual Websites</a> </li> <li class="1209"> <a href="/en/help/1209-how-to-use-the-cookie-solution-in-a-multilingual-wordpress-site">How to Use the Privacy Controls and Cookie Solution in a Multilingual WordPress Site</a> </li> </ul> </li> <li class="has_child category-title 21259"> For US <ul> <li class="21165"> <a href="/en/help/21165-how-to-comply-with-us-state-privacy-laws-using-iubenda">How to comply with US state privacy laws using iubenda</a> </li> </ul> </li> <li class="has_child category-title 5226"> Installation and Prior Blocking Implementation <ul> <li class="36226"> <a href="/en/help/36226-cookie-solution-custom-website-installation-guide">Custom Website</a> </li> <li class="separator 36291"> </li> <li class="category-title 36292"> <strong>Plugins and integrations</strong> </li> <li class="56404"> <a href="/en/help/56404-how-to-add-a-cookie-solution-to-bigcommerce">BigCommerce</a> </li> <li class="56370"> <a href="/en/help/56370-how-to-add-a-cookie-solution-to-ghost">Ghost</a> </li> <li class="148057"> <a href="/en/help/148057-hubspot-cookie-banner-how-to-add-a-cookie-banner-on-hubspot-with-iubenda">HubSpot</a> </li> <li class="10777"> <a href="/en/help/10777-cookie-solution-jimdo-integration-guide">Jimdo</a> </li> <li class="1323"> <a href="/en/help/1323-cookie-solution-joomla-plugin-installation-guide">Joomla! Extension</a> </li> <li class="9591"> <a href="/en/help/9591-cookie-solution-magento-extension-installation-guide">Magento Extension</a> </li> <li class="4338"> <a href="/en/help/4338-cookie-solution-prestashop-plugin-installation-guide">PrestaShop Plugin</a> </li> <li class="10811"> <a href="/en/help/10811-cookie-solution-shopify">Shopify</a> </li> <li class="12848"> <a href="/en/help/12848-cookie-solution-squarespace-integration-guide">Squarespace</a> </li> <li class="26363"> <a href="/en/help/26363-cookie-solution-ucraft">Ucraft</a> </li> <li class="18531"> <a href="/en/help/18531-cookie-solution-webflow">Webflow</a> </li> <li class="56488"> <a href="/en/help/56488-how-to-add-a-cookie-solution-to-weebly">Weebly</a> </li> <li class="24221"> <a href="/en/help/24221-cookie-banner-wix">Wix</a> </li> <li class="1215"> <a href="/en/help/1215-cookie-solution-wordpress-plugin-installation-guide">WordPress Plugin</a> </li> <li class="separator 5374"> </li> <li class="category-title 5358"> <strong>Prior Blocking Implementation</strong> </li> <li class="3081"> <a href="/en/help/3081-prior-blocking-of-cookie-scripts">Introduction to the Prior Blocking of Cookie Scripts</a> </li> <li class="1229"> <a href="/en/help/1229-manual-tagging-blocking-cookies">Manual Tagging (with Practical Examples)</a> </li> <li class="133036"> <a href="/en/help/133036-prior-blocking-of-cookies-automatic-blocking-auto-blocking">Automatic Blocking (auto-blocking)</a> </li> <li class="1235"> <a href="/en/help/1235-google-tag-manager-blocking-cookies">Google Tag Manager</a> </li> <li class="74198"> <a href="/en/help/74198-google-consent-mode-set-up-google-tag-manager-with-iubenda">Google Consent Mode: Set up Google Tag Manager with iubenda</a> </li> <li class="27137"> <a href="/en/help/27137-google-consent-mode">Google Consent Mode</a> </li> <li class="1182"> <a href="/en/help/1182-google-adsense-ad-manager-blocking-cookies">Google AdSense and Ad Manager</a> </li> <li class="1976"> <a href="/en/help/1976-php-class-blocking-cookies">PHP Class</a> </li> <li class="22135"> <a href="/en/help/22135-cookie-solution-amp-wordpress">How to integrate iubenda Privacy Controls and Cookie Solution with Google AMP (WordPress method included)</a> </li> <li class="separator 19644"> </li> <li class="category-title 17483"> <strong>Advanced</strong> </li> <li class="18678"> <a href="/en/help/18678-cookie-solution-consents-migration">How to migrate consents from a previous provider to the Privacy Controls and Cookie Solution</a> </li> <li class="46731"> <a href="/en/help/46731-how-to-retrieve-proof-of-a-cookie-preferences-for-specific-users">How to retrieve proof of cookie preferences</a> </li> <li class="3834"> <a href="/en/help/3834-cache-and-optimisation-of-the-iubenda-cookie-solution">Cache, Speed and Other Optimization of the iubenda Privacy Controls and Cookie Solution</a> </li> <li class="23633"> <a href="/en/help/23633-how-to-invoke-cookie-solution-api-methods-from-an-iframe">How to invoke Privacy Controls and Cookie Solution API methods from an iframe</a> </li> <li class="12503"> <a href="https://www.iubenda.com/en/help/12260">How to Configure your Content Security Policy for iubenda</a> </li> <li class="separator 17492"> </li> <li class="category-title 17490"> <strong>Stats</strong> </li> <li class="2426"> <a href="/en/help/2426-cookie-solution-analytics-and-stats">Analytics and Stats</a> </li> </ul> </li> <li class="has_child category-title 146392"> <strong>For Mobile</strong> <ul> <li class="19678"> <a href="/en/help/19678-cs-for-mobile-developers-guide">Privacy Controls and Cookie Solution for mobile | Developer’s Guide</a> </li> <li class="145991"> <a href="/en/help/145991-iubenda-sdk-integration-with-google-consent-mode-v2-for-firebase-analytics">iubenda mobile SDK – Integration with Google Consent Mode V2 for Firebase Analytics</a> </li> </ul> </li> <li class="has_child category-title 5357"> Troubleshooting and FAQs <ul> <li class="3062"> <a href="/en/help/3062-how-are-calculated-the-pageviews-of-the-cookie-solution">How Are the Privacy Controls and Cookie Solution Pageviews Calculated?</a> </li> <li class="3812"> <a href="/en/help/3812-where-can-i-find-my-cookie-policy-and-site-ids">Where Can I Find My Cookie Policy and Site Ids?</a> </li> <li class="2690"> <a href="/en/help/2690-can-i-integrate-the-cookie-policy-within-my-website-using-the-direct-text-embedding-and-api">Can I Integrate the Cookie Policy Within My Website Using the Direct Text Embedding and API?</a> </li> <li class="3182"> <a href="/en/help/3182-cookie-consent-amp-pages">How do I collect cookie consent on AMP pages?</a> </li> <li class="105616"> <a href="/en/help/105616-how-to-solve-common-cookie-solution-issues-with-cache-plugins-and-optimization-features">How to solve common Privacy Controls and Cookie Solution issues with cache plugins and optimization features</a> </li> <li class="151085"> <a href="/en/help/151085-why-is-data-decreasing-after-installing-google-consent-mode-v2">Why Is Data Decreasing After Installing Google Consent Mode v2?</a> </li> <li class="166100"> <a href="/en/help/166100-how-to-hide-the-iubenda-banner-on-specific-pages">How to Hide the iubenda Banner on Specific Pages</a> </li> <li class="separator 17493"> </li> <li class="category-title 17491"> <strong>Channels and Changelog</strong> </li> <li class="2158"> <a href="/en/help/2158-cookie-solution-release-channels">Delivery Channels</a> </li> <li class="1970"> <a href="/en/help/1970-cookie-solution-changelog">Changelog</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 17474"> Terms and Conditions Generator <ul> <li class="2859"> <a href="/en/help/2859-terms-and-conditions-when-are-they-needed">What Are the Terms and Conditions and When Are They Needed?</a> </li> <li class="19482"> <a href="/en/help/19482-what-should-basic-terms-and-conditions-include">What Should Basic Terms and Conditions Include?</a> </li> <li class="20504"> <a href="/en/help/20504-can-i-use-a-terms-and-conditions-template">Can I use a Terms and Conditions template?</a> </li> <li class="has_child category-title 19560"> Creating Your Document <ul> <li class="19461"> <a href="/en/help/19461-how-to-generate-terms-and-conditions">How to Generate Terms and Conditions</a> </li> <li class="19668"> <a href="/en/help/3486">The Owner Field Within the Generator</a> </li> <li class="19667"> <a href="/en/help/137">How to Add Another Language to Your Documents</a> </li> </ul> </li> <li class="has_child category-title 19561"> Editing/Updating Your Document <ul> <li class="19356"> <a href="/en/help/19356-edit-terms-and-conditions">How to Edit your Terms and Conditions</a> </li> <li class="19340"> <a href="/en/help/19340-delete-terms-and-conditions">How to Delete your Terms and Conditions</a> </li> <li class="separator 19570"> </li> <li class="category-title 19571"> <strong>Advanced options</strong> </li> <li class="19673"> <a href="/en/help/4158">How to Force Update & Change the "Last updated" Date Information</a> </li> <li class="19674"> <a href="/en/help/4825">Customize the way your website or app is referred to in your documents</a> </li> </ul> </li> <li class="has_child category-title 19562"> Embedding Your Document <ul> <li class="category-title 47874"> <strong>General</strong> </li> <li class="19253"> <a href="/en/help/19253-integrate-terms-and-conditions-on-your-site-and-app">How to Integrate iubenda’s Terms and Conditions on your Site and App</a> </li> <li class="19675"> <a href="/en/help/337">Make Your Legal Documents Available for Offline Viewing</a> </li> <li class="separator 47876"> </li> <li class="category-title 47875"> <strong>Popular Platforms</strong> </li> <li class="52091"> <a href="/en/help/52091-how-to-add-terms-and-condition-on-amazon">Amazon</a> </li> <li class="49324"> <a href="/en/help/49324-how-to-add-terms-and-conditions-on-bigcommerce">Bigcommerce</a> </li> <li class="51396"> <a href="/en/help/51396-how-to-add-terms-and-conditions-on-ghost">Ghost</a> </li> <li class="50402"> <a href="/en/help/50402-how-to-add-terms-and-conditions-on-hubspot">HubSpot</a> </li> <li class="51558"> <a href="/en/help/51558-how-to-add-terms-and-conditions-on-jimdo">Jimdo</a> </li> <li class="49571"> <a href="/en/help/49571-how-to-add-terms-and-conditions-on-joomla">Joomla!</a> </li> <li class="51470"> <a href="/en/help/51470-how-to-add-terms-and-conditions-on-magento">Magento</a> </li> <li class="49740"> <a href="/en/help/49740-how-to-add-terms-and-conditions-to-prestashop">PrestaShop</a> </li> <li class="49143"> <a href="/en/help/49143-how-to-add-terms-and-conditions-on-squarespace">Squarespace</a> </li> <li class="52812"> <a href="/en/help/52812-how-to-add-terms-and-conditions-on-shopify">Shopify</a> </li> <li class="50101"> <a href="/en/help/50101-how-to-add-terms-and-conditions-on-ucraft">Ucraft</a> </li> <li class="48828"> <a href="/en/help/48828-how-to-add-terms-and-conditions-on-webflow">Webflow</a> </li> <li class="50267"> <a href="/en/help/50267-how-to-add-terms-and-conditions-on-weebly">Weebly</a> </li> <li class="47938"> <a href="/en/help/47938-how-to-add-terms-and-conditions-to-wix">Wix</a> </li> <li class="45671"> <a href="/en/help/45671-how-to-add-terms-and-conditions-on-woocommerce-stores">WooCommerce</a> </li> <li class="47465"> <a href="/en/help/47465-how-to-add-terms-and-conditions-on-wordpress">WordPress</a> </li> <li class="46214"> <a href="/en/help/46214-how-to-add-terms-and-conditions-on-wordpress-com">WordPress.com</a> </li> <li class="separator 19581"> </li> <li class="category-title 19580"> <strong>Advanced</strong> </li> <li class="19579"> <a href="/en/help/12260">How to Configure your Content Security Policy for iubenda</a> </li> </ul> </li> <li class="has_child category-title 19563"> Troubleshooting and FAQs <ul> <li class="19676"> <a href="/en/help/407">Can I Copy and Paste the Text of the Legal Documents into My Website?</a> </li> <li class="separator 68080"> </li> <li class="category-title 68081"> <strong>Changelog</strong> </li> <li class="64425"> <a href="/en/help/64425-terms-and-conditions-generator-legal-changelog">Legal Changelog</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 6557"> Consent Database <ul> <li class="has_child category-title 17471"> Getting Started <ul> <li class="6469"> <a href="/en/help/6469-consent-solution-getting-started">Introduction and Methods</a> </li> <li class="7379"> <a href="/en/help/7379-how-to-sync-your-iubenda-legal-documents-with-the-consent-solution">How to Sync Your Legal Documents</a> </li> </ul> </li> <li class="has_child category-title 17472"> Implementation <ul> <li class="6473"> <a href="/en/help/6473-consent-solution-js-documentation">JavaScript</a> </li> <li class="6484"> <a href="/en/help/6484-consent-solution-http-api-documentation">HTTP API</a> </li> <li class="129285"> <a href="/en/help/129285-consent-database-integration-guide-all-major-platforms">Simple integration guide</a> </li> <li class="separator 18931"> </li> <li class="category-title 18930"> <strong>Popular Platforms</strong> </li> <li class="56957"> <a href="/en/help/56957-consent-solution-for-hubspot">HubSpot</a> </li> <li class="18710"> <a href="/en/help/18710-consent-solution-joomla-chronoforms">Joomla!</a> </li> <li class="67783"> <a href="/en/help/67783-make-integromat-consent-solution-integration">Make (Integromat)</a> </li> <li class="74560"> <a href="/en/help/74560-consent-solution-for-prestashop">Prestashop</a> </li> <li class="57099"> <a href="/en/help/57099-how-to-add-consent-solution-on-shopify">Shopify</a> </li> <li class="66387"> <a href="/en/help/66387-consent-solution-for-squarespace">Squarespace</a> </li> <li class="59704"> <a href="/en/help/59704-consent-solution-for-webflow">Webflow</a> </li> <li class="56770"> <a href="/en/help/56770-consent-solution-for-wix">Wix</a> </li> <li class="66023"> <a href="/en/help/66023-zapier-consent-solution-integration">Zapier</a> </li> <li class="separator 66377"> </li> <li class="category-title 66378"> <strong>WordPress</strong> </li> <li class="21330"> <a href="/en/help/21330-consent-solution-wordpress-plugin-installation-guide">WordPress (plugin)</a> </li> <li class="13083"> <a href="/en/help/13083-consent-solution-wordpress-contact-form-7">WordPress (JavaScript method)</a> </li> <li class="62292"> <a href="/en/help/62292-consent-solution-for-elementor">Elementor (WordPress website builder)</a> </li> <li class="61862"> <a href="/en/help/61862-consent-solution-for-gravity-forms">Gravity Forms (WordPress form plugin)</a> </li> <li class="separator 19582"> </li> <li class="category-title 17473"> <strong>Advanced</strong> </li> <li class="12502"> <a href="https://www.iubenda.com/en/help/12260">How to Configure your Content Security Policy for iubenda</a> </li> </ul> </li> <li class="has_child category-title 18268"> Troubleshooting and FAQs <ul> <li class="18199"> <a href="/en/help/18199-consent-solution-delivery-channels">Delivery Channels</a> </li> <li class="18024"> <a href="/en/help/18024-consent-solution-changelog">Changelog</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 141348"> Whistleblowing Management Tool <ul> <li class="141269"> <a href="/en/help/141269-eu-whistleblower-directive-guide-iubenda-tool">iubenda’s Guide to the EU Whistleblower Directive and Our Dedicated Tool</a> </li> </ul> </li> <li class="has_child category-title 6558"> Register of Data Processing Activities <ul> <li class="6311"> <a href="/en/help/6311-internal-privacy-management-getting-started">Guide to the Register of Data Processing Activities</a> </li> </ul> </li> <li class="has_child category-title 5238"> Resources <ul> <li class="13053"> <a href="/en/help/13053-iubenda-webinars">Webinars</a> </li> <li class="has_child category-title 25910"> Videos <ul> <li class="336"> <a href="/en/help/336-videos">All Video Guides</a> </li> <li class="separator 18397"> </li> <li class="category-title 18393"> <strong>Privacy and Cookie Policy Generator</strong> </li> <li class="34840"> <a href="/en/help/34840-privacy-and-cookie-policy-generator-overview-video">Overview</a> </li> <li class="327"> <a href="/en/help/327-intro-privacy-cookie-policy-generator-video">Introduction to the Generator</a> </li> <li class="310"> <a href="/en/help/310-add-services-privacy-policy-video">Adding services/clauses to your policy</a> </li> <li class="35004"> <a href="/en/help/35004-owner-info-privacy-policy-video">Filling in the owner info</a> </li> <li class="312"> <a href="/en/help/312-manage-languages-privacy-policy-video">Managing languages</a> </li> <li class="319"> <a href="/en/help/319-edit-privacy-policy-video">Editing your policy</a> </li> <li class="31830"> <a href="/en/help/31830-remove-iubenda-branding-video">Removing iubenda branding</a> </li> <li class="317"> <a href="/en/help/317-add-privacy-policy-to-your-site-video">Embedding your policy</a> </li> <li class="31834"> <a href="/en/help/31834-integrate-iubenda-wordpress-video">Integrating iubenda with WordPress</a> </li> <li class="separator 18398"> </li> <li class="category-title 18394"> <strong>Privacy Controls and Cookie Solution</strong> </li> <li class="31759"> <a href="/en/help/31759-cookie-solution-intro-video">Introduction to the Privacy Controls and Cookie Solution</a> </li> <li class="18387"> <a href="/en/help/18387-customize-cookie-banner-basic-video">How to customize the cookie banner (basic options)</a> </li> <li class="31752"> <a href="/en/help/31752-customize-cookie-banner-advanced-video">How to customize the cookie banner (advanced options)</a> </li> <li class="39065"> <a href="/en/help/39065-tcf-video">Transparency and Consent Framework (TCF)</a> </li> <li class="separator 33820"> </li> <li class="category-title 33821"> <strong>Terms and Conditions Generator</strong> </li> <li class="33817"> <a href="/en/help/33817-terms-and-conditions-generator-overview-video">Overview</a> </li> <li class="separator 18399"> </li> <li class="category-title 18395"> <strong>Consent Database</strong> </li> <li class="6827"> <a href="/en/help/6827-consent-solution-intro-video">Introduction to the Consent Database</a> </li> <li class="34721"> <a href="/en/help/34721-consent-solution-manual-implementation-javascript-video">Consent Database manual implementation (JavaScript)</a> </li> <li class="18353"> <a href="/en/help/18353-consent-solution-dashboard-video">Consent dashboard in action</a> </li> <li class="separator 18400"> </li> <li class="category-title 18396"> <strong>Register of Data Processing Activities</strong> </li> <li class="6667"> <a href="/en/help/6667-internal-privacy-management-video">How to use the IPM tool</a> </li> </ul> </li> <li class="has_child category-title 7679"> Templates <ul> <li class="category-title 25913"> <strong>GDPR</strong> </li> <li class="7687"> <a href="/en/help/7687-eu-representative-appointment-template">EU Representative Appointment</a> </li> <li class="7680"> <a href="/en/help/7680-data-processing-agreement-template-gdpr">Data Processing Agreement</a> </li> <li class="7689"> <a href="/en/help/7689-non-disclosure-and-confidentiality-obligation-for-employees">Non-Disclosure and Confidentiality Obligation for Employees</a> </li> <li class="7910"> <a href="/en/help/7910-data-protection-impact-assessment-dpia-template">Data Protection Impact Assessment (DPIA)</a> </li> <li class="separator 25914"> </li> <li class="category-title 22097"> <strong>CPRA & CCPA</strong> </li> <li class="22090"> <a href="/en/help/22090-us-data-processing-addendum-template">Service Provider Addendum</a> </li> </ul> </li> <li class="has_child category-title 25916"> Cheat Sheets, Checklists and Tests <ul> <li class="22835"> <a href="/en/help/22835-gdpr-compliance-checklist">GDPR cheat sheet</a> </li> <li class="23672"> <a href="/en/help/23672-gdpr-cookie-consent-cheatsheet">GDPR Cookie Consent Cheatsheet</a> </li> <li class="65132"> <a href="/en/help/65132-us-privacy-legislations-overview">US privacy legislations Cheatsheet</a> </li> <li class="39705"> <a href="/en/help/39705-global-email-marketing-cheatsheet">Global Email Marketing Cheatsheet</a> </li> <li class="22226"> <a href="/en/help/22226-ccpa-compliance-checklist">CCPA compliance checklist</a> </li> <li class="25920"> <a href="https://iubenda.typeform.com/to/cDGLymwf">CPRA quiz</a> </li> <li class="64214"> <a href="https://www.iubenda.com/en/help/5463-how-to-comply-with-the-gdpr-cookie-law-caloppa-and-ccpa#quiz">Compliance self-assessment test</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 5228"> Account and Billing <ul> <li class="6633"> <a href="/en/help/6633-pricing-faqs">Pricing FAQs</a> </li> <li class="4014"> <a href="/en/help/4014-delete-account">How to Delete Your Account</a> </li> <li class="167417"> <a href="/en/help/167417-iubenda-multi-user-accounts-feature-overview">iubenda Multi-User Accounts Feature Overview</a> </li> <li class="has_child category-title 5353"> Plans and Licenses <ul> <li class="379"> <a href="/en/help/379-basic-license-limits">Limits of the Free Plan</a> </li> <li class="163856"> <a href="/en/help/163856-how-to-renew-or-upgrade-your-iubenda-plan">How to Renew or Upgrade Your iubenda Plan</a> </li> <li class="162983"> <a href="/en/help/162983-how-to-manage-your-licenses-all-legacy-guides">How to Manage Your Licenses [All Legacy Guides]</a> </li> <li class="155774"> <a href="/en/help/155774-how-to-delete-a-site">How to Delete a Site</a> </li> </ul> </li> <li class="has_child category-title 5354"> Payment <ul> <li class="543"> <a href="/en/help/543-why-is-my-paypal-payment-failing">Why Is My Payment Failing?</a> </li> <li class="440"> <a href="/en/help/440-how-to-disable-auto-renewal">How to Disable Auto-Renewal</a> </li> <li class="62707"> <a href="/en/help/62707-can-i-pay-by-bank-transfer">Can I Pay by Bank Transfer?</a> </li> <li class="62688"> <a href="/en/help/62688-how-to-add-change-your-current-payment-method">How to Update your Payment Method</a> </li> <li class="3848"> <a href="/en/help/3848-recurring-basis">Why the iubenda Service Is On a Recurring Basis</a> </li> </ul> </li> <li class="has_child category-title 5355"> Invoices <ul> <li class="2800"> <a href="/en/help/2800-invoices">Where Can I Find My Invoices?</a> </li> <li class="517"> <a href="/en/help/517-update-invoicing-information">How to Update Your Invoicing Information</a> </li> <li class="11223"> <a href="/en/help/11223-invoices-different-email">How to Receive Invoices on a Different Email Address</a> </li> </ul> </li> </ul> </li> <li class="has_child category-title 17381"> Partners and Affiliates <ul> <li class="128"> <a href="/en/help/128-affiliate-referral">How to Set up a Basic Affiliate/Referral Program Partnership with iubenda</a> </li> <li class="30386"> <a href="/en/help/30386-how-to-resell-iubenda-to-your-clients">How to resell iubenda’s solutions to your clients</a> </li> <li class="22206"> <a href="https://www.iubenda.com/en/help/15138-partner-directory">Need help getting set up? View our directory of certified partners</a> </li> </ul> </li> <li class="has_child category-title 17445"> About iubenda <ul> <li class="6758"> <a href="/en/help/6758-data-processing-agreement-between-iubenda-and-its-users">Data Processing Agreement iubenda <> users</a> </li> <li class="1931"> <a href="/en/help/1931-what-iubenda-tracks-and-what-it-doesnt-track">What iubenda Does and Does Not Track</a> </li> <li class="5699"> <a href="/en/help/5699-5-reasons-why-we-host-your-documents">5 Reasons Why We Host Your Documents</a> </li> </ul> </li> </ul> </nav> </div> <div class="toc-wrap sticky-top"> <nav id="toc" data-toggle="toc"></nav> <div class="mb-4 text-sm text-uppercase font-weight-bold text-muted toc-label">Table of Contents</div> </div> </div>  <div class="col-lg-9 help-tpl__main"> <div class="mb-4 d-block d-lg-none"> <button class="btn btn-sm btn-outline-light px-4 btn-aside help-tpl__show-index-btn">Show index</button> </div> <h1 class="help-tpl__main-title mb-5 display-4 font-weight-semibold"data-swiftype-name="title" data-swiftype-type="string">What is CCPA? CCPA Compliance Guide</h1> <div class="entry_content entry_body_content doc_body" data-swiftype-name="body" data-swiftype-type="text" data-toc-scope > <div data-toc-activator=""></div> <p>CCPA stands for California Consumer Privacy Act. It came into effect on January 1, 2020, in the state of California, United States. <strong>CCPA compliance is designed to enhance privacy rights and consumer protection for California residents</strong>.</p> <p>The CCPA grants various rights to California residents and regulates the actions of businesses that collect or sell personal information. However, it leaves the consequences of third-party processing of consumer data somewhat open to interpretation. <strong>This prompted an amendment to the CCPA, which has come to be known as the California Privacy Rights Act (CPRA)</strong>.</p> <div class="my-4 rounded px-3 pt-3 pb-1 bg-note"> <h5 class="my-2">Update</h5> <p class="mb-2">The <strong><a href="https://www.iubenda.com/en/help/73819-cpra-intro-to-the-ccpa-2-0-and-how-it-affects-you" target="blank" rel="noopener">California Privacy Rights Act (CPRA)</a></strong>, which became effective in January 2023, <strong>expands on a few key elements of the existing California Consumer Privacy Act (CCPA)</strong> by further protecting consumers’ privacy. The CPRA supplements – but does not replace nor repeal – the existing framework provided by the CCPA.</p> <p class="mb-2">In this guide, we explain everything you need to know about CCPA compliance and what you need to do to align with its requirements.</p> <p><em>Please note: the <a href="#how-to-comply">compliance section</a> of this guide has been updated to align with the amended version of the CCPA which is currently in force — the CPRA.</em></p> </div> <div class="my-4 rounded p-3 bg-fade"> <h4 class="mt-3">In short</h4> <ul> <li><a href="#definition">What is the CCPA?</a></li> <li><a href="#ccpa-vs-cpra">What is the difference between CCPA and CPRA?</a></li> <li><a href="#personal-information">What is personal information under the CCPA?</a></li> <li><a href="#when-does-the-ccpa-apply">When does the CCPA apply?</a></li> <li><a href="#does-the-ccpa-apply-to-me">Does the CCPA apply to me?</a></li> <li><a href="#ccpa-vs-gdpr">CCPA vs GDPR</a></li> <li><a href="#rights-of-the-consumer">CCPA Consumer Rights</a></li> <li><a href="#Consequences-of-non-compliance">CCPA Fines and Penalties </a></li> <li><a href="#how-to-comply">CCPA compliance – How to make your site/app compliant</a></li> <li><a href="#How-iubenda-can-help-you">How iubenda can help you with CCPA compliance</a></li></ul> </div> <h2 class="wp-block-heading" id="definition">What is the CCPA?</h2> <p>The California Consumer Privacy Act is a comprehensive data privacy law, designed to enhance privacy rights and consumer protection for California residents.</p> <p>The main purpose of CCPA is to provide individuals with greater control over their personal information and to regulate how businesses collect, use, and share that information. </p> <p>As we already mentioned, the CCPA was amended to include new requirements that were left open to interpretation. In January 2023, the <strong>California Privacy Rights Act (CPRA)</strong> came into force, integrating the CCPA.</p> <div itemscope="" itemtype="https://schema.org/FAQPage"> <div itemscope="" itemprop="mainEntity" itemtype="https://schema.org/Question" class="entry_body_content"> <h3 itemprop="name" id="ccpa-vs-cpra">What is the difference between CCPA and CPRA?</h3> <div itemscope="" itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div itemprop="text" class="entry_body_content"> <p>The CPRA builds on the protections provided by the CCPA, but it introduces new requirements for businesses.</p> <p>Here are a few key differences:</p> <ul> <li>The CPRA has a <b>broader scope</b> than the CCPA.</li> <li>The CPRA adds <b>new categories of sensitive personal information</b>, such as health data and precise geolocation.</li> <li>The CPRA <b>enhances consumer rights</b>, adding the right to correct inaccurate information and the right to limit the use and disclosure of sensitive personal information.</li> <li>The CPRA imposes <b>additional requirements on businesses</b>, such as the obligation to conduct regular risk assessments and to submit annual privacy audits to the California Privacy Protection Agency (CPPA).</li> </ul> </div> </div> </div> </div> <div class="card my-5"> <div class="d-none d-sm-block" style="width:54px; height: 54px; background: #fff; border-radius: 50%; position: absolute; top: -27px; left: -27px; font-size: 25px; text-align: center; line-height: 54px; border: 1px solid rgba(0,0,0,0.125);">💡</div> <div class="p-4"> <p>Want to learn more?</p> <hr> <h5><a href="https://www.iubenda.com/en/help/121983-ccpa-vs-cpra-californias-changing-data-privacy-landscape" target="_blank" rel="noopener"><mark>Check out CCPA vs CPRA here</mark></a></h5> </div> </div> <h2 class="wp-block-heading" id="personal-information">What is personal information under the CCPA?</h2> <p>Under the scope of the California Consumer Privacy Act, “personal information” is defined as “<strong>information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household</strong>.”</p> <div class="my-4 rounded p-3 bg-fade"> <h5 class="mt-3">The CCPA <a href="https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=201720180AB375" target="_blank" rel="noopener">further details</a> that personal information can include, but is not limited to:</h5><br> <ul class="wp-block-list"> <li><strong>identifiers</strong> such as a real name, alias, postal address, unique personal identifier, online identifier IP address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers;</li> <li><strong>commercial information</strong>, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;</li> <li><strong>biometric information</strong>;</li> <li><strong>internet or other electronic network activity information</strong>, including browsing history, search history, and information relating to website, application or ad interaction; </li> <li><strong>geolocation data</strong>; </li> <li>audio, electronic, visual, thermal, olfactory, or similar information; </li> <li><strong>professional</strong> or employment-related <strong>information</strong>; </li> <li><strong>educational information</strong> — other than what is publicly available as defined <a href="https://www.law.cornell.edu/cfr/text/34/part-99" target="_blank" rel="noreferrer noopener">here</a>; or</li> <li><strong>any inferences drawn from information such as those mentioned above</strong>, which is used to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.</li> </ul> </div> <h2 class="wp-block-heading" id="when-does-the-ccpa-apply">When does the CCPA apply?</h2> <p>In general, <a href="https://www.iubenda.com/en/help/132441-ccpa-compliance-software" target="_blank" rel="noopener">CCPA compliance</a> is needed when BOTH of the following conditions apply: </p> <ul class="wp-block-list"> <li>you have a <strong>business</strong>; and</li> <li>you target <strong>Californian consumers</strong>.</li> </ul> <p>However, you need to make sure your business falls within the scope of the CCPA. To do that, let’s have a closer look at the key definitions.</p> <div class="my-4 rounded px-3 pt-3 pb-1 bg-note"> <h3 class="my-2" id="does-the-ccpa-apply-to-me">👋 Does the CCPA apply to me?</h3> <hr> <p>Short on time? <a href="https://iubenda.typeform.com/to/cDGLymwf" target="blank" rel="noopener">Take this <mark>1-minute quiz</mark></a> and find out immediately!</p> </div> <h3 class="wp-block-heading" id="Key-definitions">Key definitions</h3> <h4 class="wp-block-heading mt-4">📌 Consumer</h4> <p>Under the CCPA, a “consumer” is defined as a natural person who is a California resident.</p> <h4 class="wp-block-heading">📌 Business</h4> <p>Under the scope of the California Consumer Privacy Act, a “business” is defined as a <em>for-profit</em> organization that collects personal information of consumers, determine the purposes and method of the processing,<strong> targets Californian residents</strong><em><strong> </strong>(whether or not the business is actually based in California), </em>and meets <strong>at least <em>one</em></strong> of the following requirements:</p> <ul class="wp-block-list"> <li>it has annual gross revenues exceeding twenty-five million dollars ($25,000,000); or</li> <li><strong>it derives 50% or more of its annual revenues from <span data-elevio-inline="540">selling</span> the personal information of consumers</strong>; or</li> <li>it buys, <strong>receives</strong>, sells, or shares the personal information of 50,000 or more consumers annually for the business’ commercial purposes. <mark>Since IP addresses fall under what is considered personal data — and “commercial purposes” simply means to advance commercial or economic interests — it is likely that<strong> any website with at least 50k unique visits per year from California falls within this scope.</strong></mark></li> </ul> <h4 class="wp-block-heading" id="Sale">📌 Sale</h4> <p>Sale within the context of CCPA compliance is defined as: “selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to another business or a third party for monetary or other <strong>valuable consideration</strong>“.</p> <h4 class="wp-block-heading" id="Valuable-consideration">📌 Valuable consideration</h4> <p>While the CCPA does not currently explicitly define “valuable consideration”, under Californian contract law it is defined as <em>“[a]ny benefit conferred, or agreed to be conferred, upon the promisor, by any other person, to which the promisor is not lawfully entitled, or any prejudice suffered, or agreed to be suffered, by such person, other than such as he is at the time of consent lawfully bound to suffer, as an inducement to the promisor, is a good consideration for a promise.”</em> (Cal. Civ. Code § 1605). <br><br>Within this context, a “valuable consideration” can be broadly interpreted as meaning <strong>all agreements where personal information is exchanged – and the transferring entity receives </strong><em><strong>any benefit</strong></em><strong> </strong>to which it would not be legally entitled to without the agreement.</p> <div class="my-4 rounded px-3 pt-3 pb-1 bg-important"> <h5 class="my-2">Important</h5> <p>CalOPPA has not been repealed by the CCPA and still applies. This is something to take note of even if the definition of “business” above does not apply to you, as you may still need to comply with CalOPPA, or <strong>both laws</strong> may be applicable to you. <a href="https://www.iubenda.com/en/help/5720-legal-requirements-overview#us-law">Read more about CalOPPA here.</a></p> </div> <h2 class="wp-block-heading" id="ccpa-vs-gdpr">CCPA vs GDPR</h2> <p>Some have called the CCPA “<a href="https://www.iubenda.com/en/help/21109-ccpa-vs-gdpr" target="_blank" rel="noreferrer noopener">the California GDPR</a>“, so here’s how these two privacy laws actually compare:</p> <div class="collapse-single mb-3"> <h2 style="cursor: pointer;" data-target="#collapse-one" data-toggle="collapse" aria-expanded="false" data-toc-skip>CCPA vs GDPR: click for a comparison at a glance 👇</h2> <div id="collapse-one" class="collapse"> <table class="table table-bordered"> <thead> <tr style="line-height:2.5;"> <th width="26%"></th> <th width="37%">CCPA</th> <th width="37%">GDPR</th> </tr> </thead> <tbody> <tr> <td>Enforcing body?</td> <td>The attorney general of the state of California, USA.</td> <td>National (EU member state) data protection agencies.</td> </tr> <tr> <td>Who needs to comply?</td> <td>Any <em>for-profit</em> business that targets Californian consumers <strong>and either</strong>:<ul> <li>processes the personal data of at least 50K Californian consumers (IP addresses are considered personal data, so this would apply to any website with at least 50K visits from Californian consumers); <strong>or</strong></li> <li>makes at least 50% of its revenue from sharing Californian consumer data for any profit – monetary or otherwise; <strong>or</strong></li> <li>has an annual revenue of 25M or more.</li> </ul> </td> <td>Any entities (non-profit or otherwise – including NGOs, individuals, and public entities) that target EU consumers, or which are based in the EU.</td> </tr> <tr> <td>What types of data are protected?</td> <td>Any data that relates to, or is capable of being associated with a particular consumer or household, with the exception of public government records.</td> <td>Any data that can lead to the identification of an individual.</td> </tr> <tr> <td>Are IP addresses considered Personal Data?</td> <td style="vertical-align:middle; text-align:center;"><i class="i-check text-primary" style="font-size:1.5rem;"></i></td> <td style="vertical-align:middle; text-align:center;"><i class="i-check text-primary" style="font-size:1.5rem;"></i></td> </tr> <tr> <td>Consent required before processing?</td> <td>Only in the case of minors and in cases of previous opt-out.</td> <td>Yes, unless <a href="https://www.iubenda.com/en/help/5428-gdpr-guide#lawfulBases">another legal basis</a> <strong>legitimately</strong> applies.</td> </tr> <tr> <td>Must Businesses give consumers the option to opt-out or withdraw consent?</td> <td>Yes, must provide <a href="#right-to-opt-out">DNSMPI</a> link and honor opt-out requests.</td> <td>Users have both the right to withdraw consent and the right to object to processing (potentially applicable even in cases where the processing is justified using a legal basis other than consent).</td> </tr> <tr> <td>Protections also apply to business to business (B2B) interactions?</td> <td>No, CCPA protections apply to consumers only.</td> <td>The GDPR makes no differentiation between protections applied to B2B and B2C (business to consumer) interactions, it simply applies its protections to “<em>data subjects</em>”, who are defined as any “identifiable natural persons” residing in the EU.</td> </tr> <tr> <td>Security requirements?</td> <td>The CCPA lists no specific security requirements but gives consumers the explicit right to bring suit for damages resulting from a business’ failure to implement appropriate security practices.</td> <td>The GDPR requires both controllers and processors to implement security methods appropriate to the particular risk involved. Security methods should be “state of the art” implying that the security methods should on par with the latest standards.</td> </tr> <tr> <td>Penalties of non-compliance?</td> <td>Fines of up to $7500 <strong>per individual </strong>violation. The CCPA also gives consumers the right to bring suit for damages.</td> <td>Fines of up to EUR 20 M (22 M USD) or 4% of annual global revenue – whichever is greater, potential audits and sanctions. The GDPR also gives data subjects the right to sue if their rights were violated.</td> </tr> <tr> <td colspan="3" style="padding-top:20px; padding-bottom:20px;"><strong>Applicable users’ Rights at a glance</strong></td> </tr> <tr> <td style="vertical-align:middle; padding-top:20px; padding-bottom:20px;">Right to be informed</td> <td style="vertical-align:middle; text-align:center;"><i class="i-check text-primary" style="font-size:1.5rem;"></i></td> <td style="vertical-align:middle; text-align:center;"><i class="i-check text-primary" style="font-size:1.5rem;"></i></td> </tr> <tr> <td style="vertical-align:middle; padding-top:20px; padding-bottom:20px;">The right of access</td> <td style="vertical-align:middle; text-align:center;"><i class="i-check text-primary" style="font-size:1.5rem;"></i></td> <td style="vertical-align:middle; text-align:center;"><i class="i-check text-primary" style="font-size:1.5rem;"></i></td> </tr> <tr> <td style="vertical-align:middle; padding-top:20px; padding-bottom:20px;">The right to portability</td> <td style="vertical-align:middle; text-align:center;"><i class="i-check text-primary" style="font-size:1.5rem;"></i></td> <td style="vertical-align:middle; text-align:center;"><i class="i-check text-primary" style="font-size:1.5rem;"></i></td> </tr> <tr> <td style="vertical-align:middle; padding-top:20px; padding-bottom:20px;">The right to rectification</td> <td style="vertical-align:middle; text-align:center;"><strong class="text-danger" style="font-size:2rem; line-height:1;">×</strong></td> <td style="vertical-align:middle; text-align:center;"><i class="i-check text-primary" style="font-size:1.5rem;"></i></td> </tr> <tr> <td style="vertical-align:middle; padding-top:20px; padding-bottom:20px;">The right to be deleted</td> <td style="vertical-align:middle; text-align:center;"><i class="i-check text-primary" style="font-size:1.5rem;"></i></td> <td style="vertical-align:middle; text-align:center;"><i class="i-check text-primary" style="font-size:1.5rem;"></i></td> </tr> <tr> <td style="vertical-align:middle; padding-top:20px; padding-bottom:20px;">The right to object</td> <td style="vertical-align:middle; text-align:center;"><span style="font-size:85%">Somewhat covered by the right to opt-out</span></td> <td style="vertical-align:middle; text-align:center;"><i class="i-check text-primary" style="font-size:1.5rem;"></i></td> </tr> </tbody> </table> </div> </div> <h2 class="wp-block-heading" id="rights-of-the-consumer">CCPA Consumer Rights</h2> <p>Under CCPA, consumers have specific rights that you must respect to achieve CCPA compliance. </p> <p>The California Privacy Protection Agency has recently unveiled a <a href="https://privacy.ca.gov">new website</a>, aimed at providing Californians with comprehensive information about their privacy rights. This online platform serves as a key resource for understanding the protections offered by the California Consumer Privacy Act (CCPA) and offers guidance on various privacy-related issues, enabling Californians to take informed actions regarding their privacy.</p> <h3 class="wp-block-heading" id="right-to-be-informed"><mark>The right to be informed</mark></h3> <p>Under the CCPA, consumers have a right to be informed about how their information is processed <em>at or before the point of collection</em>.</p> <p>Under the California Consumer Privacy Act you must disclose:</p> <ul class="wp-block-list"> <li>the <strong>categories of personal information the business collects, sells, or shares</strong>;</li> <li>the <strong>categories of third parties </strong>with whom the business shares personal information;</li> <li>the <strong>categories of sources </strong>from which that information was collected;</li> <li>the <strong>business/ commercial purpose</strong> for collecting or selling consumers’ personal information;</li> <li><strong>consumers rights and how to exercise them</strong>; and</li> <li><strong>how the consumer can object to the selling of their data</strong>, via a “<strong>Do not sell my data</strong>” link (<strong>if data is sold</strong>).</li> </ul> <h3 class="wp-block-heading" id="right-to-access"><mark>The right of access</mark></h3> <p>Under the CCPA, consumers have a right to access their personal information when verifiably requested*.</p> <p>In particular, consumers have the right to access: </p> <ul class="wp-block-list"> <li>the categories of the consumer’s personal information collected in the past 12 months;</li> <li>specific pieces of information collected about them;</li> <li>the categories of sources from which the business collected the information;</li> <li>the purposes for collecting or selling the information;</li> <li>the categories of third parties that the personal information is shared with;</li> <li>the categories of personal information sold and the categories of third parties that the personal information was sold to;</li> <li>the categories of personal information disclosed for business purposes.</li> </ul> <div class="my-4 rounded p-3 bg-fade" id="verifiably-requested"> <p class="mb-0"><em>*<strong>Verifiably requested</strong> or a “verifiable consumer request” means a request that is made by a consumer, by a consumer on behalf of the consumer’s minor child, or by a natural person or a person registered with the Secretary of State, authorized by the consumer to act on the consumer’s behalf, and </em><strong><em>that the business can reasonably verify</strong> . . . to be the consumer about whom the business has collected personal information. <a href="https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=CIV&sectionNum=1798.140." target="_blank" rel="noopener noreferrer">Cal. Civ. Code § 1798.140(y)</a></em></p> </div> <p>You must provide consumers with <strong>two or more methods for submitting access requests</strong>, including at a minimum, a <a href="https://www.iubenda.com/en/help/109571-ccpa-toll-free-number-requirement" target="_blank" rel="noopener">toll-free telephone number</a>, and if the business maintains an internet web site, a web site address. <strong>You must also make reasonable efforts to verify </strong>that the person making the request is either the consumer about whom the information was collected, or authorized to request this information on behalf of the consumer as outlined above. </p> <h3 class="wp-block-heading" id="right-to-portability"><mark>The right to portability</mark></h3> <p>Under the California Consumer Privacy Act, <strong>the right to data portability is bundled together with the right to access</strong>, under Section <a href="https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?lawCode=CIV&sectionNum=1798.100.">1798.100 (d)</a>.</p> <p>Where businesses fulfill Access requests “electronically”, it’s also required that the information be provided to the consumer in “<em>a <strong>portable</strong> and, to the extent technically feasible, in a readily usable format that <strong>allows the consumer to transmit this information to another entity without hindrance</strong></em>”. </p> <p>Information requests <strong>must be fulfilled, free of charge,</strong> within 45 days of the consumer’s verifiable request.<em> </em>This time period may be further extended <strong>once</strong> by an additional 45 days, if reasonably necessary, and <strong>provided that the consumer is given notice of the extension within the first 45-day period</strong>. </p> <p>The disclosures made in the fulfillment of the request should cover the 12-month period preceding the receipt of the request.</p> <h4 class="wp-block-heading">Delivery format</h4> <p>Businesses must respond through either regular mail or in an electronic format (such as email, file download, etc.). If delivered electronically, the law mandates that the information must be “portable”, <em>i.e.</em> delivered in a format that’s easy to use and that allows transmission of the information to another entity without hindrance. </p> <div class="my-4 rounded p-3 bg-fade"> <h5 class="wp-block-heading mt-3">Exceptions and limits</h5> <ul class="wp-block-list"> <li>Consumers are allowed a maximum of 2 requests over a period of 12 months.</li> <li>Single <strong>one-time instances</strong> of processing are excluded <strong>if </strong>the information is not <a href="#other-definitions">sold</a> or retained by the business or used to otherwise re-identify the person.</li> <li>No response is necessary if the business has not actually collected information on the consumer in question.</li> </ul> </div> <h3 class="wp-block-heading" id="right-to-be-deleted"><mark>The right to be deleted</mark></h3> <p>The CCPA grants consumers the right to request the deletion of any personal information that has been collected about them. If a verifiable request for deletion is received from a consumer, you must delete the consumer’s personal information from your records and instruct any related service providers to delete the consumer’s personal information from their records.</p> <p>You must provide consumers with <strong>two or more methods for submitting requests</strong>, including, at a minimum, a toll-free telephone number, and if the business maintains an internet website, a website address. You must also make reasonable efforts to verify that the person making the request is either the consumer about whom the information was collected, or authorized to request this information on behalf of the consumer as outlined above. </p> <p>This request <strong>must be fulfilled free of charge</strong>, within 45 days of the consumer’s verifiable request. This time period may be further extended <strong>once</strong> by an additional 45 days, if reasonably necessary, and <strong>provided that the consumer is given notice of the extension within the first 45-day period</strong>.</p> <div class="my-4 rounded p-3 bg-fade"> <h5 class="wp-block-heading mt-3">Exceptions and limits</h5> <p>Businesses are not required to comply with the request of deletion if the information is needed:</p> <ul class="wp-block-list"> <li>to complete the transaction that the personal information was collected for;</li> <li>for the provision of a good or a service requested by the consumer, or to otherwise carry out an agreement between the business and the consumer;</li> <li>to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;</li> <li>to debug to identify and repair errors;</li> <li>to exercise of free speech, or exercise another consumer’s right to free speech; </li> <li>to comply with the California Electronic Communications Privacy Act (<a href="https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml?bill_id=201520160SB178" target="_blank" rel="noreferrer noopener">CalECPA</a>);</li> <li>for public or peer-reviewed scientific, historical, or statistical research in the public interest;</li> <li>in order to comply with a legal obligation;</li> <li>to enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business;</li> <li><em>for solely internal use in a lawful manner compatible with the context in which the consumer provided the information.</em></li> </ul> </div> <h3 id="right-to-opt-out" data-toc-text="The right to opt-out"><mark>The right to opt-out</mark></h3> <h4 class="wp-block-heading">The right to say no to the sale of their data</h4> <p>Under the CCPA, a consumer has the right, at any time, to tell a business which sells their personal information to third parties, that they must stop selling such personal information.</p> <div class="my-4 rounded px-3 pt-3 pb-1 bg-note"> <h5 class="my-2">What is a sale under the California Consumer Privacy Act and how do you “sell” personal information?</h5> <p>As mentioned above, under the CCPA, “sell”, “selling”, “sale”, or “sold” means selling, renting, releasing, disclosing, disseminating, making available, transferring or otherwise communicating orally, in writing, or by electronic means, a consumer’s personal information by the business to another business or a third party, <strong><em>for monetary or other <a href="#other-definitions">valuable consideration</a></em></strong>.</p> <p>Two less obvious examples of what <em>could*</em> be considered “selling” under the CCPA are:</p> <ul> <li>sharing user data with ad networks, and other third-parties in order to display targeted advertising for a benefit including revenue; or even</li> <li>using 3rd-party analytics program for retargeting or otherwise generating a user-profile for selling to the consumer.</li> </ul> <p><em>*Keep in mind that at this stage of implementation some factors may change as the law is further refined</em>.</p> </div> <p>If you “sell” consumers’ personal information to third parties, you must disclose this fact to consumers, and must also inform them that have the right to opt-out of the sale of their personal information (as per “<em>The right to be informed”</em> listed above). </p> <p>A consumer cannot be asked to create an account in order to opt-out. Instead, this process should be facilitated via a “Do Not Sell My Personal Information” (“<em>DNSMPI</em>“) link on your website or <a href="https://www.iubenda.com/en/privacy-and-cookie-policy-generator" target="_blank" rel="noreferrer noopener">privacy notice</a>.</p> <p>If a business receives direction from a consumer not to sell the consumer’s personal information, it is prohibited from selling the personal information of that consumer unless the consumer subsequently provides<strong><em> express authorization</em></strong> for the sale of their personal information (Opt-in). </p> <p>Businesses may only ask for a <em>consumer’s authorization one more time, and </em><strong><em>only 12 months </em></strong><em>after the consumer have opted-out.</em></p> <h3 id="right-to-opt-in" data-toc-text="The right to opt-in"><mark>The right to opt-in</mark></h3> <h4 class="wp-block-heading">Prior consent for minors</h4> <p>Businesses are prohibited from selling the personal information of consumers if the business has actual knowledge that the consumer is under the age of 16. In such cases, businesses may only sell the information if:</p> <ul class="wp-block-list"> <li>the consumer is between 13 and 16 and has opted-in; or</li> <li>the consumer is less than 13 years of age and the consumer’s parent or guardian has opted-in on the consumer’s behalf.</li> </ul> <h3 id="right-not-to-be-discriminated-against" data-toc-text="The right to not be discriminated against"><mark>The right to not be discriminated against</mark></h3> <h4 class="wp-block-heading">Even if the consumer exercises their privacy rights</h4> <p>To achieve CCPA compliance, businesses are prohibited from discriminating against consumers for exercising their rights granted under the law. Prohibited forms of discrimination include:</p> <ul class="wp-block-list"> <li>Denying goods or services to the consumer.</li> <li>Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.</li> <li>Providing a different level or quality of goods or services to the consumer, if the consumer exercises the consumer’s rights under this title.</li> <li>Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services.</li> </ul> <div class="my-4 rounded p-3 bg-fade"> <h5 class="wp-block-heading mt-3">Exceptions and limits</h5> <ul></ul> <ul class="wp-block-list"> <li> A business may offer financial incentives, including payments to consumers as compensation, for the collection of personal information, the sale of personal information, or the deletion of personal information. In such cases, such financial incentives must be disclosed to users via the homepage of your website and within your <a href="https://www.iubenda.com/en/help/26696-ccpa-privacy-policy" target="_blank" rel="noopener">privacy policy</a>. <br><br><strong>Businesses are prohibited from using financial incentive practices that are “unjust, unreasonable, coercive, or usurious in nature”</strong>.</li> </ul> </div> <h2 class="wp-block-heading" id="Consequences-of-non-compliance">CCPA Fines and Penalties</h2> <p>Consumers have the<strong> right to sue* </strong>businesses that violate the law. The associated fines will be between <strong>$100 and $750, or any higher amount related to actual damages </strong>(where larger damages can be proven). <br><em>*This only applies to the actual businesses themselves and not “service providers” acting on behalf of the business. </em></p> <p>The state can bring charges of up to $2,500 per violation for businesses that unintentionally violate the CCPA, and fines of up to <strong>$7,500</strong> per violation, for businesses that commit intentional violations.</p> <div class="my-4 rounded p-3 bg-caution"> <p class="mb-0">While these fines might not seem particularly large in comparison to other privacy laws, do consider that these fines apply <strong>per individual violation and per consumer</strong>. For a business with even just a few customers, these fines can add up to a hefty sum.</p> </div> <h2 class="wp-block-heading heading-icon heading-icon--compliance" id="how-to-comply">CCPA compliance – How to make your site/app compliant</h2> <p>CCPA compliance is, similarly to compliance with other privacy laws, a multi-faceted process that involves honest review, planning and technical and legal implementation. </p> <p>Regardless of how you choose to approach the implementation process, there are still a few basic steps you’ll need to take before even getting to the implementation stage. Let’s take a look at them, as well as the rest of the implementation process, below. </p> <p><em>(This compliance section has been updated to align with the amended version of the CCPA which is currently in force — the <a href="https://www.iubenda.com/en/help/113335-get-cpra-compliance" target="_blank" rel="noreferrer noopener">CPRA</a>.)</em></p> <div class="accordion" id="accordionExample"> <div class="card"> <div class="card-header" id="headingOne"> <h5 class="mb-0"> <button class="btn btn-link pl-0 collapsed" type="button" data-toggle="collapse" data-target="#collapseOne" aria-expanded="false" aria-controls="collapseOne"> 📊 Assess and review </button> </h5> </div> <div id="collapseOne" class="collapse" aria-labelledby="headingOne" data-parent="#accordionExample"> <div class="card-body"> <p>Perhaps one of the most important steps for CCPA compliance is to <b>honestly review and assess your own processes and systems</b>.</p> <p>Some questions to ask yourself here are:</p> <ul> <li>What categories of personal data do I collect and which categories of third parties do I share this data with?</li> <li>Which sources do I collect this information from and what are their categories (e.g., analytics)?</li> <li>What are the reasons or purposes of my data collection?</li> <li>What are the CCPA consumer rights that apply to my processing activities?</li> <li> Am I technically equipped to fulfill consumer rights-related requests such as deletion and access requests? <ul> <li>How do I keep track of when such requests were fulfilled?</li> <li>Am I keeping track of all the service providers that access consumers’ personal information on my behalf?</li> <li>Can I reliably contact these parties to fulfill things like deletion requests?</li> <li>Do I maintain reliable records of the information and the categories of personal information I collect for each consumer?</li> </ul> </li> <li>Do I have available onsite the documents needed to make legally required disclosures?</li> <li>Which exceptions reasonably and honestly apply to my scenario?</li> </ul> </div> </div> </div> <div class="card"> <div class="card-header" id="headingTwo"> <h5 class="mb-0"> <button class="btn btn-link pl-0 collapsed" type="button" data-toggle="collapse" data-target="#collapseTwo" aria-expanded="false" aria-controls="collapseTwo"> ❌ Do not discriminate against consumers exercising their rights </button> </h5> </div> <div id="collapseTwo" class="collapse" aria-labelledby="headingTwo" data-parent="#accordionExample"> <div class="card-body"> <p><b>The service, quality, levels and/ or prices you charge/ offer to consumers must not be influenced by or dependent on whether or not they’ve chosen to exercise their rights</b>. The only exceptions to this rule are in cases where the value of service or good offered relies upon the data collected about the consumer (<a href="#right-not-to-be-discriminated-against">see example above</a>).</p> <p>You may offer financial incentives (including payments) to consumers in exchange for accessing their personal information, however, you may only use financial incentives that are fair, reasonable, non-coercive and not extortionate. In all such cases, consumers must first be notified of such incentives via the homepage of your website.</p> </div> </div> </div> <div class="card"> <div class="card-header" id="headingThree"> <h5 class="mb-0"> <button class="btn btn-link pl-0 collapsed" type="button" data-toggle="collapse" data-target="#collapseThree" aria-expanded="false" aria-controls="collapseThree"> 📝 Add a Notice of sale and DNSMPI link to your website </button> </h5> </div> <div id="collapseThree" class="collapse" aria-labelledby="headingThree" data-parent="#accordionExample"> <div class="card-body"> <p>As a requirement under the consumer’s right to opt-out, <b>you must provide an easily accessible, clear and conspicuous “Do Not Sell My Personal Information” (“DNSMPI”) link</b> on your website’s homepage and within your privacy policy (with the appropriate disclosures of the associated consumer right).</p> <p>The link must take the user to a page where they can opt-out of the sale of their personal information.</p> <p>Where technically feasible, you are allowed to host and redirect California residents to a separate homepage with the visible DNSMPI link.</p> </div> </div> </div> <div class="card"> <div class="card-header" id="headingFour"> <h5 class="mb-0"> <button class="btn btn-link pl-0 collapsed" type="button" data-toggle="collapse" data-target="#collapseFour" aria-expanded="false" aria-controls="collapseFour"> ⚖️ Honor exercised consumer rights </button> </h5> </div> <div id="collapseFour" class="collapse" aria-labelledby="headingFour" data-parent="#accordionExample"> <div class="card-body"> <p><b>Access, portability and deletion rights must be honored, at no cost to the consumer, within 45 days</b> of receiving a verifiable request. The fulfillment period can be extended (only once) by a further 45 days if necessary, provided that the consumer is given notice of this fact.</p> <p>When fulfilling access and portability requests, the information returned to the consumer must be given in an easy-to-use and easily transmittable format.</p> <p>When a consumer exercises their opt-out rights (the right to say no to the sale of their data), you must comply upon receiving the request.</p> <p>In cases where you are aware of the fact that the consumer is a <b>minor</b> under the age of 16, you must not sell their information unless explicitly authorized to do so by a parent or guardian (for <a href="https://www.iubenda.com/en/help/113898-coppa-compliance-checklist" target="blank" rel="noopener">minors</a> under 13) or if explicitly authorized to do so by the minor consumer in cases where the minor is between the ages of 13-16.</p> </div> </div> </div> <div class="card"> <div class="card-header" id="headingFive"> <h5 class="mb-0"> <button class="btn btn-link pl-0 collapsed" type="button" data-toggle="collapse" data-target="#collapseFive" aria-expanded="false" aria-controls="collapseFive"> ⚙️ Use CCPA compliance software </button> </h5> </div> <div id="collapseFive" class="collapse" aria-labelledby="headingFive" data-parent="#accordionExample"> <div class="card-body"> <p>Implementation can be complicated. This is where iubenda comes in: we take the weight off your shoulders by <a href="https://www.iubenda.com/en/features" target="blank" rel="noopener">offering powerful software solutions</a> — backed by our international legal team — which allow you to handle even the most complex situations within a few clicks and fully customize when needed.</p> <div class="bg-fade row m-10 mt-5 mb-4 px-4"> <div class="col-lg-4 pt-lg-4 my-lg-4 "> <div class="text-uppercase text-sm mb-2">How can iubenda help you Comply?</div> <h2 class="font-weight-bold" id="we-help-make-your-site-or-app-compliant-in-minutes-">CCPA / CPRA Compliance in no time</h2> <p class="text-sm mt-3">Our 360° solutions crafted by our expert legal team and help to keep you covered with minimal effort.</p> <p><a href="https://www.iubenda.com/en/start-generating?redirectUrl=%2Fen%2Fcookie_solutions%2Fnew%3Fsite_id%3D%25%7BsiteId%7D&wizard=true" class="btn btn-primary text-nowrap text-white py-3 text-md lightbox font-weight-bold" data-modal-size="large" rel="nofollow">Get Compliant in Minutes</a></p> </div> <div class="col-lg-8 mt-3 py-4 text-gray-2 text-15"> <div class="row pl-lg-5 ml-lg-2 pb-3"> <div class="d-flex col-md-6 pl-3"> <div class="d-flex align-items-start"> <img decoding="async" class="m-0 mr-3" width="50px" src="https://help.iubenda.com/wp-content/uploads/2023/01/icon-privacy-policy.svg"> <p>Get a CPRA-compliant <b>Privacy Policy</b>, customizable based on 1800+ clauses and available in 11 languages.</p> </div> </div> <div class="d-flex col-md-6 pl-3"> <div class="d-flex align-items-start"> <img decoding="async" class="m-0 mr-3" width="50px" src="https://help.iubenda.com/wp-content/uploads/2023/01/icon-privacy-controls.svg"> <p>Add a <b>Privacy Controls</b> widget to your site allowing California users to opt-out from processing.</p> </div> </div> </div> <div class="row pl-lg-5 ml-lg-2"> <div class="d-flex col-md-6 pl-3"> <div class="d-flex align-items-start"> <img decoding="async" class="m-0 mr-3" width="50px" src="https://help.iubenda.com/wp-content/uploads/2023/01/icon-compatible.svg"> <p>Among the few providers <b>compatible with GPP & GPC</b>, making it easier to honor these opt-out requests.</p> </div> </div> <div class="d-flex col-md-6 pl-3"> <div class="d-flex align-items-start"> <img decoding="async" class="m-0 mr-3" width="50px" src="https://help.iubenda.com/wp-content/uploads/2023/01/icon-consent-banner.svg"> <p>Automatically store <b>user preferences</b> and document CPRA opt-outs.</p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="card"> <div class="card-header" id="headingSix"> <h5 class="mb-0"> <button class="btn btn-link pl-0 collapsed" type="button" data-toggle="collapse" data-target="#collapseSix" aria-expanded="false" aria-controls="collapseSix"> ⏰ Periodically review your processes </button> </h5> </div> <div id="collapseSix" class="collapse" aria-labelledby="headingSix" data-parent="#accordionExample"> <div class="card-body"> <p>Laws, like the people, needs, and ideas they serve, are often dynamic “living” things. Similarly, your own business purposes, partners and processes may shift with time.</p> <p>For this reason, it’s vital that you periodically review and assess your internal processes, technical capabilities, and legal documents, and keep them <a href="https://www.iubenda.com/en/help/5699" target="blank" rel="noopener">up-to-date with legal requirements.</a></p> </div> </div> </div> </div> <h2 class="wp-block-heading heading-icon heading-icon--iubenda" id="How-iubenda-can-help-you">How iubenda can help you with CCPA compliance</h2> <p>Our solutions take the guesswork out of CCPA compliance by doing the heavy technical and legal lifting so that you can focus on growing your business.</p> <p><em>(This compliance section has been updated to align with the amended version of the CCPA which is currently in force — the <a href="https://www.iubenda.com/en/help/113335-get-cpra-compliance" target="_blank" rel="noreferrer noopener">CPRA</a>.)</em></p> <h3 class="wp-block-heading">See it in action 👇</h3> <div class="pt-0 pb-5"> <script nonce="10694b493ab0a69086beb3805dbb60588ab77328cb88a2cb728d852cac1a3004" src="https://fast.wistia.com/embed/medias/o7b84zx3fs.jsonp" async></script><script nonce="10694b493ab0a69086beb3805dbb60588ab77328cb88a2cb728d852cac1a3004" src="https://fast.wistia.com/assets/external/E-v1.js" async></script><div class="wistia_responsive_padding" style="padding:56.25% 0 0 0;position:relative;"><div class="wistia_responsive_wrapper" style="height:100%;left:0;position:absolute;top:0;width:100%;"><span class="wistia_embed wistia_async_o7b84zx3fs popover=true popoverAnimateThumbnail=true videoFoam=true" style="display:inline-block;height:100%;position:relative;width:100%"> </span></div></div> </div> </div> <div class="text-center my-5 py-4"> <h2 data-toc-skip=""><span style="vertical-align: inherit;"><span style="vertical-align: inherit;">Make your site CCPA compliant in minutes</span></span></h2> <a class="btn btn-xl btn-primary text-white px-5 py-3 mt-4 text-lg sans-serif lightbox" href="https://www.iubenda.com/en/start-generating?redirectUrl=%2Fen%2Fcookie_solutions%2Fnew%3Fsite_id%3D%25%7BsiteId%7D&wizard=true" data-modal-size="large"><span style="vertical-align: inherit;"><span style="vertical-align: inherit;">Start generating</span></span></a></div> <h3 data-toc-skip="">See also</h3> <ul class="wp-block-list"> <li><a href="https://www.iubenda.com/en/help/21474" target="_blank" rel="noreferrer noopener">How to Apply CCPA Standards for Californian Consumers within the Generator</a></li> <li><a href="https://www.iubenda.com/en/help/122078-caloppa-compliance-made-easy" target="_blank" rel="noreferrer noopener">CalOPPA compliance made easy </a></li> <li><a href="https://www.iubenda.com/en/help/21165" target="_blank" rel="noreferrer noopener">CCPA: How to add a notice of collection and a “Do not sell” link</a></li> </ul> </div> <div class="help-tpl__still-questions-section mt-5 pt-5"> <h4 class="mb-3">Still have questions?</h4> <a href="/en/help/13053" class="btn btn-dark-gray txt-dark d-block d-lg-inline-block mb-2 mb-lg-0">Attend one of our free webinars</a> <a href="mailto:info@iubenda.com" class="btn btn-dark-gray txt-dark d-block d-lg-inline-block mb-2 mb-lg-0" data-elevio-module="2" data-elevio-style="nothing">Email us</a> <a href="#" class="btn btn-dark-gray txt-dark d-block d-lg-inline-block" data-elevio-module="9" data-elevio-style="nothing">Live chat</a> </div> </div>  </div> </div> </section> <script nonce="10694b493ab0a69086beb3805dbb60588ab77328cb88a2cb728d852cac1a3004"> //<![CDATA[ // Swiftype search is always loaded, rather than only when purpose 3 is not granted, providing a fallback in case CS fails to load. 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legal_notices: [ { identifier: 'privacy_policy' } ] } }]); } $('.btn-aside').click(function(){ $('.doc_aside').toggleClass('show'); }); $('.doc_aside li.has_child').click(function(e){ if (e.target.nodeName === 'A') { return; } e.preventDefault(); e.stopPropagation(); $(this) .toggleClass('active'); }); $('.navbar-nav a').click(function(){ var li = $(this).closest('li'); if(!li.find('ul').length) { var parent = $('.doc_aside'); if(parent.hasClass('show')) parent.removeClass('show'); } }); $('.toc-button').click(function(){ $(this).toggleClass('clicked'); if($(this).hasClass('clicked')) $('[data-toggle=toc]').show(); else $('[data-toggle=toc]').hide(); }); exposeFideFunctions({ incorporationBetaEnabled: false, loginUrl: "/en/login?fide_user=true&for=custom_do", companyIncorporationsPath: "/en/costituzione/srl", isLoggedIn: false }); initializeFideBtns(); if ( $('#toolbox-accordion').length > 0) { var accordionConteiner = $('#toolbox-accordion'); $(accordionConteiner).find('.card p .btn').each(function buttonClickHandler() { $(this).on('click', function(e) { e.preventDefault(); var card = $(this).parents(':eq(2)'); var autoCheckOutLink = HelpUtils.createAutoCheckOutLink(card); location.href = '/pricing'+ autoCheckOutLink; }) }); } var currentAnchor = null; $('h2[id],h3[id]').hover( function(){ var el = $(this); if(currentAnchor) currentAnchor.remove(); currentAnchor = $('<a href="#'+el.attr('id')+'" class="a-anchor-inline ml-3"><i class="i-link"></i></a>').appendTo(el); }, function(){ if(currentAnchor) currentAnchor.remove(); } ); HelpUtils.activatePopovers(); HelpUtils.readAndCreateTheCheckBoxMapForCountries(); $('.button-expand').click(function(e) { var perCountryTable = $(e.target.parentElement.parentElement).clone(); var modalTitle = $('.country-table').data('title'); perCountryTable.find('.button-expand').remove(); Modal.dialog(perCountryTable[0].outerHTML, { title: modalTitle, size: 'full' }); setTimeout(function loadCheckboxesData() { HelpUtils.updateCheckBoxFromMap('.modal-dialog'); HelpUtils.activatePopovers(); }, 1); }); $('body').on('click', '.country-table form.countries label', function(e) { e.preventDefault(); }); $('body').on('change', '.country-table form.countries input', function(e) { var className = $(this).attr('class'); HelpUtils.updateCheckBoxMap(e); $('table .' + className).toggle($(this).is(':checked')); }); }).on('show.bs.modal', '.modal', function () { $('.modal-body .table th').attr('style', 'transform: translateY(0px);'); $('.modal').scroll(function() { if($('.modal .table-first-col-fixed').length > 0) { if ($('.modal').offset().top - $('.modal .table-first-col-fixed').offset().top > 0) { $('.modal .table-first-col-fixed th').css('transform', 'translateY(' + ($('.modal').offset().top - $('.modal .table-first-col-fixed').offset().top) + 'px)'); } else { $('.modal .table-first-col-fixed th').css('transform', 'translateY(0)'); } } }); }).on('hide.bs.modal','.modal', function () { HelpUtils.updateCheckBoxFromMap('.container'); }); //]]> </script> <footer class="iub-footer bg-light-gray text-sm"> <div class="container"> <div class="row line-between-columns gutter-lg"> <div class="col-md-6 col-sm-12 mt-5 mb-5"> <div class="mb-3"> <h4 class="text-default text-uppercase">Products and services</h4> <p class="text-default">Compliance for websites and apps</p> </div> <div class="row justify-content-between mb-3"> <div class="col-lg mb-4 mb-lg-0"> <ul class="list-unstyled mb-3 pl-2"> <li><a class="font-weight-bold" href="/en/privacy-and-cookie-policy-generator">Privacy and Cookie Policy Generator</a></li> <li><a class="font-weight-bold" href="/en/cookie-solution">Privacy Controls and Cookie Solution</a></li> <li><a class="font-weight-bold" href="/en/terms-and-conditions-generator">Terms and Conditions Generator</a></li> <li><a class="font-weight-bold" href="/en/consent-solution">Consent Database</a></li> <li><a class="font-weight-bold" href="/en/internal-privacy-management">Register of Data Processing Activities</a></li> <li><a class="font-weight-bold" href="/en/whistleblowing-management-tool">Whistleblowing Management Tool</a></li> <li><a class="font-weight-bold" href="/en/newsletter-opt-in-booster">Newsletter opt-in booster</a></li> <li><a class="font-weight-bold" href="https://www.iubenda.com/stats/">iubenda Stats </a></li> </ul> </div> </div> <div class="mb-3"> <ul class="list-unstyled mb-0"> <li class="list-inline-item d-block d-md-inline-block mr-md-0 mb-md-2"> <a href="/en/pricing" class="btn btn-sm btn-outline-primary d-block">Pricing</a> </li> <li class="list-inline-item d-block d-md-inline-block mr-md-0 mb-md-2"> <a href="https://www.iubenda.com/en/scan" class="btn btn-sm btn-outline-primary d-block">Free site scan</a> </li> </ul> </div> </div> <div class="col-md-6 col-sm-12 mt-5 mb-5 footer-right"> <div class="row mb-4"> <div class="col mb-4"> <h4 class="text-default text-uppercase mb-3">Company</h4> <ul class="list-unstyled mb-3 pl-2 text-xs"> <li class="mb-1"><a class="bg-gray-1 rounded px-2 py-1 text-white" href="https://www.iubenda.com/en/help/posts/1812">Work with us</a></li> <li><a href="https://www.iubenda.com/blog/">Blog</a></li> <li><a href="/en/partner-program">Get certified as a Compliance Expert</a></li> <li><a href="/en/help/15138-partner-directory">Partner directory</a></li> <li><a href="https://www.iubenda.com/en/help/149409-join-the-iubenda-affiliate-program">Earn with iubenda</a></li> </ul> <ul class="list-unstyled d-md-flex align-items-center"> <li class="mb-1 mr-4"> <a href="https://iubenda.link/capterra" target="_blank" rel="noopener"> <img border="0" data-lazy-src="https://assets.capterra.com/badge/de52ae1b9de89ae468a920af39e7ace6.png?v=2110097&p=156938" width="100" height="32" alt="Capterra rating"/> </a> </li> </ul> </div> <div class="col mb-4"> <h4 class="text-default text-uppercase mb-3">Legal</h4> <ul class="list-unstyled mb-0 pl-2 text-xs"> <li><a href="https://www.iubenda.com/privacy-policy/252372" class="iubenda-white iubenda-embed" title="Privacy Policy">Privacy Policy</a></li> <li><a href="/en/user/tos" class="iubenda-white iubenda-embed" title="Terms of Service">Terms and Conditions</a></li> <script nonce="10694b493ab0a69086beb3805dbb60588ab77328cb88a2cb728d852cac1a3004"> //<![CDATA[ (function (w,d) {var loader = function () {var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0];s.src = "https://cdn.iubenda.com/iubenda.js";tag.parentNode.insertBefore(s,tag);};w.addEventListener ? w.addEventListener("load", loader, false) : w.attachEvent("onload", loader);})(window, document); //]]> </script> <a href="https://www.iubenda.com/dsar-form/en/5bcb8bf5-5fe3-43fe-ae11-2065200c7827" class="iubenda-white iubenda-embed" title="Privacy rights request">Privacy rights request</a> <script nonce="10694b493ab0a69086beb3805dbb60588ab77328cb88a2cb728d852cac1a3004"> //<![CDATA[ (function (w, d) { var loader = function () { var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; s.src = "https://cdn.iubenda.com/iubenda.js"; tag.parentNode.insertBefore(s, tag); }; if (w.addEventListener) { w.addEventListener("load", loader, false); } else if (w.attachEvent) { w.attachEvent("onload", loader); } else { w.onload = loader; } })(window, document); //]]> </script> <li><a href="https://www.iubenda.com/whistleblowing-form/en/7d7ca782-3805-4ce2-ae0b-5b57f53162d5" class="iubenda-white iubenda-embed" title="Whistleblower Form">Whistleblower Form</a></li> <script nonce="10694b493ab0a69086beb3805dbb60588ab77328cb88a2cb728d852cac1a3004"> //<![CDATA[ (function (w,d) {var loader = function () {var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; s.src="https://cdn.iubenda.com/iubenda.js"; tag.parentNode.insertBefore(s,tag);}; if(w.addEventListener){w.addEventListener("load", loader, false);}else if(w.attachEvent){w.attachEvent("onload", loader);}else{w.onload = loader;}})(window, document); //]]> </script> <li class="pb-3"><a href="https://www.iubenda.com/terms-and-conditions/19521877">Whistleblower policy</a></li> <li class="pb-3"><a href="/en/help/158">Imprint/Impressum</a></li> <li><a href='#' class='iubenda-cs-preferences-link'> <img style="width: 2rem!important" src="data:image/svg+xml;charset=UTF-8,%3csvg version='1.1' id='Layer_1' xmlns='http://www.w3.org/2000/svg' xmlns:xlink='http://www.w3.org/1999/xlink' x='0px' y='0px' viewBox='0 0 30 14' style='enable-background:new 0 0 30 14;' xml:space='preserve'%3e%3cstyle type='text/css'%3e .st0%7bfill-rule:evenodd;clip-rule:evenodd;fill:%23FFFFFF;%7d .st1%7bfill-rule:evenodd;clip-rule:evenodd;fill:%230066FF;%7d .st2%7bfill:%23FFFFFF;%7d .st3%7bfill:%230066FF;%7d %3c/style%3e%3cg%3e%3cg id='final---dec.11-2020_1_'%3e%3cg id='_x30_208-our-toggle_2_' transform='translate(-1275.000000, -200.000000)'%3e%3cg id='Final-Copy-2_2_' transform='translate(1275.000000, 200.000000)'%3e%3cpath class='st0' d='M7.4,12.8h6.8l3.1-11.6H7.4C4.2,1.2,1.6,3.8,1.6,7S4.2,12.8,7.4,12.8z'/%3e%3c/g%3e%3c/g%3e%3c/g%3e%3cg id='final---dec.11-2020'%3e%3cg id='_x30_208-our-toggle' transform='translate(-1275.000000, -200.000000)'%3e%3cg id='Final-Copy-2' transform='translate(1275.000000, 200.000000)'%3e%3cpath class='st1' d='M22.6,0H7.4c-3.9,0-7,3.1-7,7s3.1,7,7,7h15.2c3.9,0,7-3.1,7-7S26.4,0,22.6,0z M1.6,7c0-3.2,2.6-5.8,5.8-5.8 h9.9l-3.1,11.6H7.4C4.2,12.8,1.6,10.2,1.6,7z'/%3e%3cpath id='x' class='st2' d='M24.6,4c0.2,0.2,0.2,0.6,0,0.8l0,0L22.5,7l2.2,2.2c0.2,0.2,0.2,0.6,0,0.8c-0.2,0.2-0.6,0.2-0.8,0 l0,0l-2.2-2.2L19.5,10c-0.2,0.2-0.6,0.2-0.8,0c-0.2-0.2-0.2-0.6,0-0.8l0,0L20.8,7l-2.2-2.2c-0.2-0.2-0.2-0.6,0-0.8 c0.2-0.2,0.6-0.2,0.8,0l0,0l2.2,2.2L23.8,4C24,3.8,24.4,3.8,24.6,4z'/%3e%3cpath id='y' class='st3' d='M12.7,4.1c0.2,0.2,0.3,0.6,0.1,0.8l0,0L8.6,9.8C8.5,9.9,8.4,10,8.3,10c-0.2,0.1-0.5,0.1-0.7-0.1l0,0 L5.4,7.7c-0.2-0.2-0.2-0.6,0-0.8c0.2-0.2,0.6-0.2,0.8,0l0,0L8,8.6l3.8-4.5C12,3.9,12.4,3.9,12.7,4.1z'/%3e%3c/g%3e%3c/g%3e%3c/g%3e%3c/g%3e%3c/svg%3e "> Your Privacy Choices</a></li> <li class="pb-3"><a href='#' class='iubenda-cs-uspr-link'>Notice at Collection</a></li> <li><a href="https://www.iubenda.com/privacy-policy/94654098">Consent Database Privacy Notice</a></li> <li><a href="https://www.iubenda.com/privacy-policy/36700132">Privacy Controls and Cookie Solution Privacy Notice</a></li> </ul> </div> </div> <div class="row"> <div class="col-6 mb-4"> <h4 class="text-default text-uppercase mb-3">Help</h4> <ul class="list-unstyled mb-0 pl-2 text-xs"> <li><a href="/en/help">Documentation</a></li> <li><a href="https://support.iubenda.com">Feedback & support forum</a></li> <li><a href="mailto:info@iubenda.com" data-elevio-module="2" data-elevio-style="nothing">Contact support</a></li> <li><a href="https://www.iubenda.com/en/help/161162-our-cmp-support-commitment">Our CMP Support Commitment</a></li> </ul> </div> <div class="col-6 mb-4"> <h4 class="text-default text-uppercase mb-2"><label for="user_country">Country</label></h4> <div class="mb-4"> <select class="form-control custom-select" id="user_country" name="iubenda_current_user[country_code]" remote="true"> </select> </div> </div> </div> <div class="row"> <div class="col-6 mb-4 mt-3"> <div class="footer_social_buttons"> <ul class="list-unstyled d-flex align-items-center"> <li class="mr-1"> <a href="https://www.facebook.com/iubenda" target="_blank" rel="noopener" class="pr-0"> <img class="mb-4" width="32" height="32" alt="Facebook logo" data-lazy-src="/assets/site/general/facebook_logo-0a635f95d5ca9a530ec6849fdca8c313abdbaa2ef4f7ff085e7894a481e69cb4.svg" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" /> <noscript> <img class="mb-4" width="32" height="32" alt="Facebook logo" 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var gopro_learn_more = "Learn more"; var gopro_free_limit_reached = "Free limit reached"; var gopro_only_four_services = "Upgrade this privacy policy to Pro to add more than 4 services."; var gopro_service_pro_only = "Upgrade this privacy policy to Pro to add this service." var gopro_switch_to_pro = "Switch to Pro to enable it"; var gopro_no_custom_text = "In order to add custom text, your privacy policy has to be upgraded to Pro."; var gopro_no_style_limit = "Only Pro privacy policies allow removal of the button style and free modification."; var gopro_no_brand_limit = "If you want to remove the iubenda logo, upgrade this privacy policy to Pro."; var gopro_direct_link_limit = "If you want to directly link the privacy policy, without using the embedding code, upgrade this privacy policy to Pro."; var gopro_direct_embed_limit = "If you want to directly embed the privacy policy text, so that it's printed right on your website's page, upgrade this privacy policy to Pro. <a href='/en/help/78' target='_blank'>Display an example</a>"; var gopro_add_language = "The license of this site is valid for a single language. If you want to add an additional language, you can purchase another license for the same price as the first :)"; var gopro_add_language_payg = "The license of this site is valid for a single language as each license is applied on a per-language or per-site basis. \u003cbr/\u003e\u003cbr/\u003e \u003cspan\u003e\u0026#128204;\u003c/span\u003e To add an additional language, you'll need to activate another license. Doing this is easy! \u003cbr/\u003e\u003cbr/\u003e Simply click the \"Add language\" button and our system will split the remaining value of your current paid license to activate the new one. \u003cbr/\u003e\u003cbr/\u003e The expiration date of both licenses will then shorten accordingly as the value of the subscription is split to accommodate your active licenses."; var mt_expired_add_language = "Your Multi-license plan expired, go to your dashboard to renew or go back to Pay-per-license."; var mt_emptied_add_language = "Your Multi-license plan has no more available slots, please upgrade to a larger plan."; var mt_add_language_upgrade_now = "Upgrade now"; var buy_second_language = "Buy additional language"; var permissions_tooltip_title = "Reserved for Pro policies"; var permissions_tooltip_paragraph = "In order to add this permission to your privacy policy, you must first upgrade it to Pro."; var pro_service_tooltip_title = "Reserved for Pro policies"; var pro_service_tooltip_paragraph = "In order to add this service to your privacy policy, you must first upgrade it to Pro."; var pro_cookiepp_tooltip_title = "Reserved for Pro policies"; var pro_cookiepp_tooltip_paragraph = "In order to add a cookie policy to your privacy policy, you must first upgrade it to Pro. <a href='/en/help/1175' target='_blank'>Display an example</a>"; var hint_tooltip_title = "Hints about this service"; var fbLoginUrl = "https://www.iubenda.com/en/facebook_login"; var facebookConnectUrl = "https://www.iubenda.com/en/facebook/connect"; var legacyUpgrade = true; var package_feature_not_enabled = "Upgrade your plan"; var package_upgrade_message = "This feature is not included in your current plan. Upgrade your plan to unlock it."; var package_upgrade_cta = "Learn more"; // alerts document.addEventListener("DOMContentLoaded", function(e) { var flashAlert = sessionStorage.getItem('flash_alert_error'); if (flashAlert) { AlertMessage.show({message: flashAlert, type: 'error', timerHide: 3000}); sessionStorage.removeItem('flash_alert_error'); } }); //]]> </script> <script nonce="10694b493ab0a69086beb3805dbb60588ab77328cb88a2cb728d852cac1a3004" type="text/plain" class="_iub_cs_activate" data-iub-purpose="2"> //<![CDATA[ (function(d, id) { var fcJS; function initFreshChat() { window.fcWidget.init({ token: "6946a656-b4d1-4304-80ca-a527ec430aa5", host: "https://wchat.freshchat.com", locale: "en", config: { hideFAQ: true, headerProperty: { hideChatButton: true, direction: "ltr" }, } }); window.fcWidget.user.setLocale('en'); } if (d.getElementById(id)) { initFreshChat(); return; } fcJS = d.createElement('script'); fcJS.id = id; fcJS.async = true; fcJS.src = 'https://wchat.freshchat.com/js/widget.js'; fcJS.nonce = '10694b493ab0a69086beb3805dbb60588ab77328cb88a2cb728d852cac1a3004' fcJS.onload = initFreshChat; d.head.appendChild(fcJS); }(document, 'freshchat-js-sdk')); //]]> </script> <script nonce="10694b493ab0a69086beb3805dbb60588ab77328cb88a2cb728d852cac1a3004" type="text/plain" class="_iub_cs_activate" data-iub-purposes="4,5"> //<![CDATA[ !function(){"use strict";window.RudderSnippetVersion="3.0.14";var e="rudderanalytics";window[e]||(window[e]=[]) ;var rudderanalytics=window[e];if(Array.isArray(rudderanalytics)){ if(true===rudderanalytics.snippetExecuted&&window.console&&console.error){ console.error("RudderStack JavaScript SDK snippet included more than once.")}else{rudderanalytics.snippetExecuted=true, window.rudderAnalyticsBuildType="legacy";var sdkBaseUrl="https://cdn.rudderlabs.com/v3";var sdkName="rsa.min.js" ;var scriptLoadingMode="async" ;var t=["setDefaultInstanceKey","load","ready","page","track","identify","alias","group","reset","setAnonymousId","startSession","endSession","consent"] ;for(var r=0;r<t.length;r++){var n=t[r];rudderanalytics[n]=function(t){return function(){var r ;Array.isArray(window[e])?rudderanalytics.push([t].concat(Array.prototype.slice.call(arguments))):null===(r=window[e][t])||void 0===r||r.apply(window[e],arguments) }}(n)}try{new Function('return import("")'),window.rudderAnalyticsBuildType="modern"}catch(a){} var i=document.head||document.getElementsByTagName("head")[0] ;var d=document.body||document.getElementsByTagName("body")[0];window.rudderAnalyticsAddScript=function(e,t,r){ var n=document.createElement("script");n.src=e,n.setAttribute("data-loader","RS_JS_SDK"),t&&r&&n.setAttribute(t,r), "async"===scriptLoadingMode?n.async=true:"defer"===scriptLoadingMode&&(n.defer=true), i?i.insertBefore(n,i.firstChild):d.insertBefore(n,d.firstChild)},window.rudderAnalyticsMount=function(){ "undefined"==typeof globalThis&&(Object.defineProperty(Object.prototype,"__globalThis_magic__",{get:function get(){ return this},configurable:true}),__globalThis_magic__.globalThis=__globalThis_magic__, delete Object.prototype.__globalThis_magic__), window.rudderAnalyticsAddScript("".concat(sdkBaseUrl,"/").concat(window.rudderAnalyticsBuildType,"/").concat(sdkName),"data-rsa-write-key","2MV0qrGjHKJbkC2kOh1rSBRyD9k") }, "undefined"==typeof Promise||"undefined"==typeof globalThis?window.rudderAnalyticsAddScript("https://polyfill-fastly.io/v3/polyfill.min.js?version=3.111.0&features=Symbol%2CPromise&callback=rudderAnalyticsMount"):window.rudderAnalyticsMount() ;var loadOptions={ onLoaded: function(rudderanalytics) { rudderanalytics.setAnonymousId("63f09e62-3d3d-4a51-9c9d-d035aa5fbf60"); window._radderAnalyticsQueue = window._radderAnalyticsQueue || []; window._radderAnalyticsQueue.forEach(func => { if (typeof func === 'function') { func("eyJncm93dGhib29rIjp7ImF0dHJpYnV0ZXMiOnsiY291bnRyeSI6IlNHIiwi\naWQiOiIiLCJ0cmFja2luZ19pZCI6IiIsImFub255bW91c19pZCI6IjYzZjA5\nZTYyLTNkM2QtNGE1MS05YzlkLWQwMzVhYTVmYmY2MCIsInNlc3Npb25faWQi\nOiIzMGMxNDNhMDhjZDRkYmY1ODMwNTg5ZWZhMjY4YWM4NiIsImlwIjoiOC4y\nMjIuMjA4LjE0NiJ9LCJmb3JjZWRGZWF0dXJlcyI6eyJwcmljaW5nXzIwMjMi\nOnRydWV9fX0=\n"); } }); }, storage: { entries: { userTraits: { type: "localStorage" } } }, setCookieDomain: "www.iubenda.com" } ;rudderanalytics.load("2MV0qrGjHKJbkC2kOh1rSBRyD9k","https://rudder.iubenda.com", loadOptions)}} }(); rudderanalytics.page('', '', {}); rudderanalytics.load("2MV0qrGjHKJbkC2kOh1rSBRyD9k","https://rudder.iubenda.com", { onLoaded: function(rudderanalytics) { console.log('launchpad'); Appcues.loadLaunchpad("#appcues-launchpad", { position: "left", header: "Hey there! 👋 Check out what's new!", }); } }); //]]> </script> <script nonce="10694b493ab0a69086beb3805dbb60588ab77328cb88a2cb728d852cac1a3004" id="profitwell-js" data-pw-auth="e2b7961d01fb6d8f17a24d0b5f505c3d" type="text/plain" class="_iub_cs_activate" data-iub-purposes="2"> //<![CDATA[ (function(i,s,o,g,r,a,m){i[o]=i[o]||function(){(i[o].q=i[o].q||[]).push(arguments)}; a=s.createElement(g);m=s.getElementsByTagName(g)[0];a.async=1;a.src=r+'?auth='+ s.getElementById(o+'-js').getAttribute('data-pw-auth');m.parentNode.insertBefore(a,m); })(window,document,'profitwell','script','https://public.profitwell.com/js/profitwell.js'); profitwell('start', {}); //]]> </script> <script nonce="10694b493ab0a69086beb3805dbb60588ab77328cb88a2cb728d852cac1a3004"> //<![CDATA[ window.GROWTHBOOK_API_HOST="https://cdn.growthbook.io"; window.GROWTHBOOK_CLIENT_KEY="sdk-nX2zVV0ub3f5ljqf"; //]]> </script> <script nonce="10694b493ab0a69086beb3805dbb60588ab77328cb88a2cb728d852cac1a3004" src="/assets/builds/growthbook-3b9344c70ddc480132f6.js" type="text/plain" class="_iub_cs_activate" data-iub-purposes="4"> //<![CDATA[ //]]> </script> </body> </html>

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