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Soporte oficial de Apple

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viewBox="0 0 23 44" width="23" xmlns="http://www.w3.org/2000/svg"><path d="m8.1558 25.9987v-6.457h-.0703l-2.666 6.457h-.8907l-2.666-6.457h-.0703v6.457h-.9844v-8.4551h1.2246l2.8945 7.0547h.0938l2.8945-7.0547h1.2246v8.4551zm2.5166-1.7696c0-1.1309.832-1.7812 2.3027-1.8691l1.8223-.1113v-.5742c0-.7793-.4863-1.207-1.4297-1.207-.7559 0-1.2832.2871-1.4238.7852h-1.0195c.1348-1.0137 1.1309-1.6816 2.4785-1.6816 1.541 0 2.4023.791 2.4023 2.1035v4.3242h-.9609v-.9318h-.0938c-.4102.6738-1.1016 1.043-1.9453 1.043-1.2246 0-2.1328-.7266-2.1328-1.8809zm4.125-.5859v-.5801l-1.6992.1113c-.9609.0645-1.3828.3984-1.3828 1.0312 0 .6445.5449 1.0195 1.2773 1.0195 1.0371.0001 1.8047-.6796 1.8047-1.5819zm6.958-2.0273c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 1.4414-.3926 1.6289-1.1074h1.0195c-.1816 1.1602-1.125 2.0156-2.6426 2.0156-1.7695 0-2.9004-1.2832-2.9004-3.293 0-1.9688 1.125-3.2461 2.8945-3.2461 1.5352 0 2.4727.9199 2.6484 2.0449z"></path></svg></span><span class="globalnav-link-text">Mac</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - ipad" class=" globalnav-item globalnav-item-ipad globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/es/ipad/" data-globalnav-item-name="ipad" data-topnav-flyout-trigger-compact="true" data-analytics-title="ipad" data-analytics-element-engagement="hover - ipad" aria-label="iPad" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-ipad analytics-exitlink"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 24 44" width="24" xmlns="http://www.w3.org/2000/svg"><path d="m14.9575 23.7002c0 .902-.768 1.582-1.805 1.582-.732 0-1.277-.375-1.277-1.02 0-.632.422-.966 1.383-1.031l1.699-.111zm-1.395-4.072c-1.347 0-2.343.668-2.478 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data-analytics-element-engagement="globalnav hover - iphone" class=" globalnav-item globalnav-item-iphone globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/es/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="true" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone analytics-exitlink"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 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0-1.8457-.4805-1.8457-1.6875zm3.4365-1.5117v-.0117c0-2.0273 1.1133-3.2637 2.9121-3.2637s2.9121 1.2363 2.9121 3.2637v.0117c0 2.0215-1.1133 3.2637-2.9121 3.2637s-2.9121-1.2422-2.9121-3.2637zm4.7812 0v-.0117c0-1.4941-.6738-2.3613-1.8691-2.3613s-1.8691.8672-1.8691 2.3613v.0117c0 1.4883.6738 2.3613 1.8691 2.3613s1.8691-.873 1.8691-2.3613z"></path></svg></span><span class="globalnav-link-text">Entretenimiento</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - accessories" class=" globalnav-item globalnav-item-accessories globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/es/shop/goto/buy_accessories" data-globalnav-item-name="accessories" data-topnav-flyout-trigger-compact="true" data-analytics-title="accessories" data-analytics-element-engagement="hover - accessories" aria-label="Accesorios" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-accessories"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 61 44" width="61" xmlns="http://www.w3.org/2000/svg"><path d="m5.7388 23.5801h-3.3633l-.8496 2.4199h-1.1074l3.1172-8.4551h1.043l3.1171 8.4551h-1.1074zm-3.0528-.8965h2.7422l-1.3242-3.7734h-.0937zm10.0987-1.0664c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 1.4414-.3926 1.6289-1.1074h1.0195c-.1816 1.1602-1.125 2.0156-2.6426 2.0156-1.7695 0-2.9004-1.2832-2.9004-3.293 0-1.9688 1.125-3.2461 2.8945-3.2461 1.5352 0 2.4727.9199 2.6484 2.0449zm6.5947 0c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 1.4414-.3926 1.6289-1.1074h1.0195c-.1816 1.1602-1.125 2.0156-2.6426 2.0156-1.7695 0-2.9004-1.2832-2.9004-3.293 0-1.9688 1.125-3.2461 2.8945-3.2461 1.5352 0 2.4727.9199 2.6484 2.0449zm7.5796 2.748c-.293 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0-2.373-.6738-2.4844-1.7227h1.0371c.1699.5332.6738.873 1.4824.873.8496 0 1.459-.4043 1.459-.9844 0-.4336-.3281-.7266-1.002-.8906l-1.084-.2637c-1.1836-.2871-1.7227-.7969-1.7227-1.7109 0-1.0489 1.0137-1.8399 2.3555-1.8399z"></path></svg></span><span class="globalnav-link-text">Accesorios</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - support" class=" globalnav-item globalnav-item-support globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="/es-es/" data-globalnav-item-name="support" data-topnav-flyout-trigger-compact="true" data-analytics-title="support" data-analytics-element-engagement="hover - support" data-analytics-exit-link="true" aria-label="Soporte" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-support"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 44 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2.8477-3.2754 1.7051 0 2.7422 1.2129 2.7422 3.1758v.3867h-4.541v.0469c.0527 1.248.75 2.0391 1.8223 2.0391.8145 0 1.3652-.2988 1.6289-.8555zm-4.459-2.0449h3.4805c-.0234-1.1191-.6914-1.8574-1.6934-1.8574-1.0078 0-1.7109.7383-1.7871 1.8574z"></path></svg></span><span class="globalnav-link-text">Soporte</span></span></a></li></ul></div></div></div></li><li data-topnav-flyout-label="Buscar en apple.com" data-analytics-title="open - search field" class="globalnav-item globalnav-search"><a role="button" id="globalnav-menubutton-link-search" href="/kb/index?page=search&locale=es_ES" data-topnav-flyout-trigger-regular="true" data-topnav-flyout-trigger-compact="true" aria-label="Buscar en apple.com" data-analytics-title="open - search field" class="globalnav-link globalnav-link-search"><span class="globalnav-image-regular"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="44px" viewBox="0 0 15 44"> <path d="M14.298,27.202l-3.87-3.87c0.701-0.929,1.122-2.081,1.122-3.332c0-3.06-2.489-5.55-5.55-5.55c-3.06,0-5.55,2.49-5.55,5.55 c0,3.061,2.49,5.55,5.55,5.55c1.251,0,2.403-0.421,3.332-1.122l3.87,3.87c0.151,0.151,0.35,0.228,0.548,0.228 s0.396-0.076,0.548-0.228C14.601,27.995,14.601,27.505,14.298,27.202z M1.55,20c0-2.454,1.997-4.45,4.45-4.45 c2.454,0,4.45,1.997,4.45,4.45S8.454,24.45,6,24.45C3.546,24.45,1.55,22.454,1.55,20z"></path> </svg> </span><span class="globalnav-image-compact"><svg height="48" viewBox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"><path d="m16.2294 29.9556-4.1755-4.0821a6.4711 6.4711 0 1 0 -1.2839 1.2625l4.2005 4.1066a.9.9 0 1 0 1.2588-1.287zm-14.5294-8.0017a5.2455 5.2455 0 1 1 5.2455 5.2527 5.2549 5.2549 0 0 1 -5.2455-5.2527z"></path></svg></span></a><div id="globalnav-submenu-search" aria-labelledby="globalnav-menubutton-link-search" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content 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id="supportsThreeD"></div> <div class="main" data-env='live' data-edit-mode='false' role="main"> <section class="as-container-column as-columns--1up as-banner as-banner--top "> <div class="column-item"> <div class='as-banner-cont'> <div class='as-banner-image as-banner-image--top'> <style type="text/css"> .as-banner-image.as-banner-image--top { background-image: url("/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.large_2x.jpg"); } .as-banner-image.as-banner-image--top:before { content: ""; display: block; } @media only screen and (max-width: 735px) { .as-banner-image.as-banner-image--top { background-image: url("/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.small_2x.jpg"); } } </style> <img sizes="(min-width:735px ) 735w, 100vw" src="/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.large_2x.jpg" alt="" srcset="/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.small_2x.jpg 735w, /content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.large_2x.jpg 1440w" class="as-image-speculativedownload"></div> </div> <div class="as-banner-content"> </div> </div> </section><div class="as-page-title "> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h1 class="as-page-title__heading typography-headline-elevated">Soporte de Apple</h1></div> </div> </div> <div class="as-imagegrid-wrapper row as-imagegrid--7up as-imagegrid--base"> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="iPhone" data-analytics-link-url="/es-es/iphone" href="/es-es/iphone"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/image-grid-iphone-tn_2x.png" alt="" width="34" class="" height="68"></div> <span aria-label="Soporte para el iPhone">iPhone</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Mac" data-analytics-link-url="/es-es/mac" href="/es-es/mac"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/image-grid-mac-tn_2x.png" alt="" width="110" class="" height="66"></div> <span aria-label="Soporte para el Mac">Mac</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="iPad" data-analytics-link-url="/es-es/ipad" href="/es-es/ipad"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp/psp_navicons/image-grid-ipad-tn_2x.png" alt="" width="68" class="" height="48"></div> <span aria-label="Soporte para el iPad">iPad</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Watch" data-analytics-link-url="/es-es/watch" href="/es-es/watch"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-watch-_2x.png" alt="" width="42" class="" height="68"></div> <span aria-label="Soporte para el Apple聽Watch">Watch</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="AirPods" data-analytics-link-url="/es-es/airpods" href="/es-es/airpods"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-airpods_2x.png" alt="" width="66" class="" height="60"></div> <span aria-label="Soporte para los AirPods">AirPods</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Music" data-analytics-link-url="/es-es/music" href="/es-es/music"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-music_2x.png" alt="" width="68" class="" height="68"></div> <span aria-label="Soporte para Music">Music</span></a></div> <div class='as-imagegrid-item column large-1 medium-3 small-6 large-grow' > <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="TV" data-analytics-link-url="/es-es/tv" href="/es-es/tv"><div class="as-imagegrid-img "> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-tv_2x.png" alt="" width="72" class="" height="68"></div> <span aria-label="Soporte para TV">TV</span></a></div> </div> <div class="grid as-tile-wrapper as-tile--3up as-tile--topics as-fluid "> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Forgot Apple&nbsp;Account password" data-analytics-link-url="/es-es/HT201487" href="/es-es/HT201487"><div aria-label="He olvidado la contrase帽a de mi cuenta聽de Apple" class="as-tile-content as-center"> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-password_2x.svg" alt="" class="as-tile-image-chiklet"><p>He olvidado la contrase帽a de mi cuenta聽de Apple</p></div></a></div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Apple Repair" data-analytics-link-url="/es-es/repair" href="/es-es/repair"><div aria-label="Reparaci贸n de Apple" class="as-tile-content as-center"> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-repair_2x.svg" alt="" class="as-tile-image-chiklet"><p>Reparaci贸n de Apple</p></div></a></div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Billing and subscriptions" data-analytics-link-url="/es-es/billing" href="/es-es/billing"><div aria-label="Facturaci贸n y suscripciones" class="as-tile-content as-center"> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-billing_2x.svg" alt="" class="as-tile-image-chiklet"><p>Facturaci贸n y suscripciones</p></div></a></div> </div> <section class="as-search" data-analytics-region="suggested search" role="section"> <div class="as-search-heading"> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h2 class="as-heading typography-headline-reduced">Buscar m谩s temas</h2></div> </div> </div> <div class="as-search-content"> <div class="row justify-content-center"> <div class="column large-12 medium-12"> <form action="https://support.apple.com/kb/index" method="get" id="as-search-form" class="as-search-form" data-suggestions-endpoint="https://www.apple.com/search-services/suggestions/" data-quick-links-heading='Enlaces r谩pidos' data-suggested-results-heading='Sugerencias de b煤squeda' onsubmit="return false;"> <div class="form-textbox form-textbox-with-lefticon form-textbox-with-righticon" id="as-search-text-box"> <input type="hidden" name="page" value="search"> <input type="hidden" name="type" value="organic"> <input type="hidden" name="src" id="src" value="support_searchbox_psp"> <input type="hidden" name="locale" id="as-search-locale" value="es_ES"> <label for="as-search-input" class="a11y"> Buscar en Soporte</label> <input aria-owns="as-search-suggestions" aria-describedby="instructions" aria-activedescendant="noSuggestions" aria-haspopup="listbox" role="textbox" aria-autocomplete="list" autocomplete="off" class="as-search-form-input form-textbox-input" id="as-search-input" name="q" autocapitalize="none" spellcheck="false" type="text" value="" required> <span id="instructions" aria-hidden="true" class="hide">Escribe algo para mostrar la lista de opciones.</span> <span class="form-textbox-label" id="search-text-labke" aria-hidden="true">Buscar en Soporte</span> <button class="as-search-form-submit form-icons form-icons-search15" type="submit" aria-label="Submit"> </button> <button id="as-search-close" class="as-search-form-reset form-textbox-righticon form-icons-focusable" type="reset"> <span class="form-icons form-icons-reset" id="as-search-close-icon" aria-hidden="true"></span> <span class="a11y">Borrar b煤squeda</span> </button> </div> </form> </div> </div> <div class="row justify-content-center"> <div class="column large-12 medium-12"> <div class="as-search-suggestions" id="as-search-suggestions-wrapper"> <span role="status" class="a11y" aria-live="polite"></span> <section class="as-search-results-section as-search-results-section-quicklinks"> <!-- handlebar template goes here--> </section> <section class="as-search-results-section-divider-space"> <!-- handlebar template goes here--> </section> <section class=" as-search-results-section as-search-results-section-suggestions"> <!-- handlebar template goes here--> </section> <section class="as-search-results-section-no-results"> <!-- handlebar template goes here--> </section> </div> </div> </div> </div> </section> <section class="as-container-column as-columns--1up as-columns-bg "> <div class="column-item"> <div class="as-banner-row"> <div class="grid as-tile-wrapper as-tile--2by3up as-fullbleed"> <div class="grid-item large-span-8 medium-span-6 small-span-12"> <div class="as-tile "> <div class="as-tile-content as-center"> <h2 class="typography-headline-reduced">Solicitar soporte</h2><div class="as-richtext"><p>Danos algunos datos y te ofreceremos la mejor soluci贸n. Puedes contactar por tel茅fono, chat, correo electr贸nico y m谩s.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="button typography-body button-neutral" data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Start now" data-analytics-link-url="https://getsupport.apple.com/?caller=home&PRKEYS=" href="https://getsupport.apple.com/?caller=home&PRKEYS=" rel="nofollow"><span class="icon-copy" aria-label="Empezar ahora">Empezar ahora</span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> <source srcset="/content/dam/edam/applecare/images/en_US/psp_content/tile-split-getsupport.image.small_2x.png" media="(max-width: 734px)" /> <img src="/content/dam/edam/applecare/images/en_US/psp_content/tile-split-getsupport.image.large_2x.png" alt="" width="1440" style="--width-large: 1440px; --width-small: 734px" class="" height="300"></picture> </div> </div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <div class="as-tile "> <div class="as-tile-content as-center"> <h2 class="typography-headline-reduced">App Soporte de Apple</h2><div class="as-richtext"><p>Obt茅n ayuda para todos tus productos Apple en un solo lugar o conecta con una persona experta.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper typography-body " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Download" data-analytics-link-url="https://apps.apple.com/es/app/apple-support/id1130498044?pt=2003&ct=support.home&mt=8&l=es" href="https://apps.apple.com/es/app/apple-support/id1130498044?pt=2003&ct=support.home&mt=8&l=es"><span class="icon-copy" aria-label="Descarga la app Soporte para el iPhone y iPad">Descargar</span><span class='icon icon-after icon-external' aria-hidden='true'></span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> <source srcset="/content/dam/edam/applecare/images/es_ES/psp_content/tile-split-supportapp.image.small_2x.png" media="(max-width: 734px)" /> <img src="/content/dam/edam/applecare/images/es_ES/psp_content/tile-split-supportapp.image.large_2x.png" alt="" width="262" style="--width-large: 262px; --width-small: 250px" class="" height="262"></picture> </div> </div> </div> <div class="grid as-tile-wrapper as-tile--1up as-fluid"> <div class="grid-item large-span-12 medium-span-12 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-center "> <h2 class="typography-headline-reduced">Mi soporte</h2><div class="as-richtext"><p>Obt茅n informaci贸n sobre la garant铆a, comprueba el estado de la cobertura o consulta una reparaci贸n en curso.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper typography-body " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Sign in with your Apple&nbsp;Account" data-analytics-link-url="https://mysupport.apple.com/?selectedLocale=es_ES" href="https://mysupport.apple.com/?selectedLocale=es_ES" rel="nofollow"><span class="icon-copy" aria-label="Inicia sesi贸n con tu cuenta de Apple">Inicia sesi贸n con tu cuenta de Apple</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> </picture> </div> </div> </div> <div class="grid as-tile-wrapper as-tile--1up as-fluid"> <div class="grid-item large-span-12 medium-span-12 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-center "> <h2 class="typography-headline-reduced">AppleCare+</h2><div class="as-richtext"><p>Obt茅n reparaciones ilimitadas para da帽os accidentales, acceso prioritario a los expertos de Apple y mucho m谩s.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper typography-body " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Learn more" data-analytics-link-url="https://www.apple.com/es/support/products/?cid=aaa-ols-home-acpp-psp-0922" href="https://www.apple.com/es/support/products/?cid=aaa-ols-home-acpp-psp-0922"><span class="icon-copy" aria-label="M谩s informaci贸n sobre AppleCare+">M谩s informaci贸n</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> <source srcset="/content/dam/edam/applecare/images/en_US/psp_content/tile-feature-applecare-plus.image.small_2x.png" media="(max-width: 734px)" /> <img src="/content/dam/edam/applecare/images/en_US/psp_content/tile-feature-applecare-plus.image.large_2x.png" alt="" width="980" style="--width-large: 980px; --width-small: 480px" class="" height="370"></picture> </div> </div> </div> <div class="grid as-tile-wrapper as-tile--1up as-fluid"> <div class="grid-item large-span-12 medium-span-12 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-center "> <h2 class="typography-label">Dise帽ar para durar</h2><div class="as-richtext"><p>En Apple trabajamos constantemente para crear la mejor experiencia para nuestros clientes, por eso dise帽amos productos duraderos. Dise帽ar para durar es un esfuerzo de toda la empresa, que informa de nuestras primeras decisiones mucho antes de que se cree el primer prototipo y se basa en los datos hist贸ricos de uso de los clientes y las predicciones sobre el uso futuro. Es necesario encontrar un equilibrio entre durabilidad y capacidad de reparaci贸n sin comprometer la seguridad y la privacidad.</p> <p>Obt茅n m谩s informaci贸n sobre el enfoque de Apple de dise帽ar para durar, que incluye el acceso a reparaciones seguras y fiables. <a href="/content/dam/edam/applecare/images/es_ES/otherassets/programs/Longevity_by_Design.pdf">Ver (PDF)</a></p></div></div> <picture class="as-tile-image justify-content-center"> </picture> </div> </div> </div> <div class="grid as-tile-wrapper as-tile--2by3up as-fluid"> <div class="grid-item large-span-8 medium-span-6 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-left"> <h2 class="typography-label">Cuidado con las piezas falsificadas</h2><div class="as-richtext"><p>Es posible que algunos adaptadores de corriente y bater铆as falsificados o de otros fabricantes no est茅n dise帽ados correctamente y provoquen problemas de seguridad. Para garantizar que se te proporciona una bater铆a original de Apple en el servicio de reemplazo, te recomendamos que visites una tienda <a href="https://www.apple.com/es/retail/" class="analytics-exitlink">Apple&nbsp;Store</a> o un <a href="https://locate.apple.com/es/es/" class="analytics-exitlink">Proveedor de servicios autorizado Apple</a>. Si necesitas un adaptador de reemplazo para cargar tu dispositivo Apple, te recomendamos adquirir un adaptador de corriente de Apple.</p> <p>Adem谩s, es posible que las pantallas de reemplazo no originales no funcionen correctamente y su calidad visual se vea afectada. Las reparaciones de pantalla certificadas por Apple las realizan expertos de confianza que utilizan piezas de Apple originales.</p></div></div> <picture class="as-tile-image justify-content-center"> </picture> </div> </div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-left"> <img src="/content/dam/edam/applecare/images/en_US/psp_navicons/nav-icon-giftcard_2x.svg" alt="" class="as-tile-image-chiklet"><h2 class="typography-label">Ten cuidado con las estafas con las tarjetas regalo</h2><div class="as-richtext"><p>Ten cuidado con las estafas relacionadas con las Apple&nbsp;Gift&nbsp;Cards y las tarjetas regalo del App&nbsp;Store, iTunes y Apple&nbsp;Store.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper typography-body " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Learn more" data-analytics-link-url="/es-es/120933" href="/es-es/120933"><span class="icon-copy" aria-label="M谩s informaci贸n sobre las estafas con las tarjetas regalo">M谩s informaci贸n</span><span class='icon icon-after icon-chevronright' aria-hidden='true'></span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> </picture> </div> </div> </div> </div> </div> </section><section class="as-container-column as-columns--1up "> <div class="column-item"> <div class="as-banner-row"> <div class="as-simple-list-wrapper as-left"> <div class="row justify-content-start"> <div class="column "> <h2 class="typography-label as-simple-list-title">Programas de servicio de Apple</h2><ul class="links-stacked"> <li> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Simple List" data-analytics-link-component_name="Apple Watch Series 6 Service Program for Blank Screen Issue" data-analytics-link-url="/es-es/iphone-14-plus-service-program-for-rear-camera-issue" 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