CINXE.COM
FirstSearch - OCLC Support
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>FirstSearch - OCLC Support</title> <link media="screen" type="text/css" rel="stylesheet" href="https://a.mtstatic.com/@cache/layout/legacy-0.css?_=1fc5cf7d1c725a4312efc33fbbc53809_aGVscC5vY2xjLm9yZw==:site_10606" id="mt-screen-css" /> <link media="print" type="text/css" rel="stylesheet" href="https://a.mtstatic.com/@cache/layout/print.css?_=c5d69afcac31700ff9758fde125e8285:site_10606" id="mt-print-css" /> <script type="text/javascript" nonce="bff8d80da9661e32079679a8a44bcb98b82cf5943a33a7c642e989f22644d35b" src="https://a.mtstatic.com/deki/javascript/out/grape.min.js?_=aae9f894b8b9c897d72439fee4980c96b51ba5ff:site_10606"></script><script type="application/json" id="mt-global-settings" nonce="bff8d80da9661e32079679a8a44bcb98b82cf5943a33a7c642e989f22644d35b">{"apiToken":"xhr_2_1732357814_e3e2b73338b343f6b3576a4748efa000714a198d63345754d11ec7e4970798fc","pageId":4942,"pageViewId":"482b92d0-bbba-46d5-8e43-bb42ac345645"}</script> <link rel="stylesheet" href="https://use.typekit.net/gsk4dds.css"> <script src="https://www.oclc.org/apps/settings/wcm/designs/oclc/js/jquery/jquery.hoverIntent.minified.js"></script> <!-- OneTrust Cookies Consent Notice start. Updated by Mickey Hawk on 27 July 2020 1:58PM --> <script type="text/javascript" src="https://cdn.cookielaw.org/consent/999c7907-ac3c-4ce1-9125-172f53ec926f/OtAutoBlock.js"></script> <script src="https://cdn.cookielaw.org/scripttemplates/otSDKStub.js" data-document-language="true" type="text/javascript" charset="UTF-8" data-domain-script="999c7907-ac3c-4ce1-9125-172f53ec926f"></script> <script type="text/javascript">/*<![CDATA[*/ function OptanonWrapper() { } /*]]>*/</script> <!-- OneTrust Cookies Consent Notice end --> <!-- Siteimprove script. Updated by Mickey Hawk on 27 July 2020 1:56PM --> <script type="text/javascript">/*<![CDATA[*/ (function() { var sz = document.createElement('script'); sz.type = 'text/javascript'; sz.async = true; sz.src = '//siteimproveanalytics.com/js/siteanalyze_6037648.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(sz, s); })(); /*]]>*/</script> <script type="text/javascript" nonce="bff8d80da9661e32079679a8a44bcb98b82cf5943a33a7c642e989f22644d35b">(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){(i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)})(window,document,'script','//www.google-analytics.com/analytics.js','ga');ga('create','UA-69387992-20','https://help.oclc.org/',{allowLinker:true});ga('send','pageview');ga('create','UA-65721316-23','help.oclc.org',{name:'mtTracker',allowLinker:true});ga('mtTracker.require','linker');ga('mtTracker.set', 'anonymizeIp', true);ga('mtTracker.send','pageview');document.addEventListener('mindtouch-web-widget:f1:loaded',function(e){var t=e.data||{},d=t.widget;d&&''!==t.embedId&&document.addEventListener('mindtouch-web-widget:f1:clicked',function(e){var t=(e.data||{}).href;if(t){var n=document.createElement('a');n.setAttribute('href',t),'expert-help.nice.com'===n.hostname&&(e.preventDefault(),ga('linker:decorate',n),d.open(n.href))}})});</script> </head> <body class="columbia-page-main columbia-article-topic-category columbia-breadcrumb-home-discoveryandreference-firstsearch columbia-live no-touch columbia-lang-en-us columbia-skin-grape"> <div class="grape-messaging"> </div> <div class="grape-header-custom"><div class="header_microbar iparsys parsys"><div class="header_microbar iparsys parsys"><div class="sitebar parbase section"><section class="micro-bar" id="micro-bar"><div class="cont-page mod" id="sitebar-contents"><div class="elm-nav-container"><div id="oclc-return"><a title="OCLC.org Home" href="https://www.oclc.org" target="_blank" rel="external noopener nofollow" class="link-https">OCLC.org</a><ul id="sitebar-sites" style="display: none; "><li><a title="" href="https://www.oclc.org" target="_blank" rel="external noopener nofollow" class="link-https"><span class="oclc-return-home">OCLC.org Home</span></a></li><li><a title="" href="https://community.oclc.org/" target="_blank" rel="external noopener nofollow" class="link-https">Community Center</a></li><li><a title="" href="https://www.oclc.org/developer/home.en.html" target="_blank" rel="external noopener nofollow" class="link-https">Developer Network</a></li><li><a title="" href="https://www.oclc.org/research/home.html" target="_blank" rel="external noopener nofollow" class="link-https">Research</a></li><li><a title="" href="https://www.webjunction.org/home.html" target="_blank" rel="external noopener nofollow" class="link-https">WebJunction</a></li></ul></div></div></div></section></div></div></div><nav class="elm-nav mindtouch-header"><div class="elm-nav-container"><div class="company-logo-container"><a class="internal" href="https://help.oclc.org/" rel="internal"><img src="https://help.oclc.org/@api/deki/site/logo.png?default=https://a.mtstatic.com/skins/styles/elm/logo.svg%3F_%3Daae9f894b8b9c897d72439fee4980c96b51ba5ff:site_10606" alt="OCLC Logo" /></a></div><div><div class="selected-region-dd"><p class="selected-region"><a class="selected-region-title" id="selected-region-title">English</a></p><ul class="languagepicker"><a class="language" id="en" href="#"><li><span language="en">English</span></li></a><a class="language" id="fr" href="#"><li><span language="fr">Français</span></li></a><a class="language" id="de" href="#" style="display:none;"><li><span language="de">Deutsch</span></li></a><a class="language" id="it" href="#" style="display:none;"><li><span language="it">Italiano</span></li></a><a class="language" id="es" href="#" style="display:none;"><li><span language="es">Español</span></li></a><a class="language" id="nl" href="#" style="display:none;"><li><span language="nl">Nederlands</span></li></a></ul></div></div><ul class="mindtouch-site-nav"><li><a title="Find release notes for OCLC products and services." target="_blank" href="https://help.oclc.org/Librarian_Toolbox/Release_notes" rel="internal">Release Notes</a></li><li><a href="https://oclc.service-now.com/status" target="_blank" rel="external noopener nofollow" class="link-https">System Status Dashboard</a></li><li><a onclick="ga('send', 'event', 'External Link', 'Click', 'Contact OCLC Support', '0');" class="internal" href="https://help.oclc.org/Librarian_Toolbox/Contact_OCLC_Support" rel="internal">Contact OCLC Support</a></li></ul></div></nav> <script type="text/javascript">/*<![CDATA[*/ $(function() { $('.tool-tip-link').tooltip(); }); $(document).ready(function(){ /* OCLC sitebar menu */ $('#oclc-return').hoverIntent( function() { $('#sitebar-sites').show(); return false; }, function() { $('#sitebar-sites').hide(); return false; } ); });/*]]>*/</script> <script>/*<![CDATA[*/if (window.location.host == 'help.oclc.org' || window.location.host == 'oclc-sandbox.mindtouch.us') {var priorSelection='';}/*]]>*/</script> <script type="text/javascript">/*<![CDATA[*/ /** * Get a cookie by name * @param {string} cName - Cookie name * @returns cookie value */ function getCookie(cName) { var name = cName + "="; var decodedCookie = decodeURIComponent(document.cookie); var ca = decodedCookie.split(';'); for (var i = 0; i < ca.length; i++) { var c = ca[i]; while (c.charAt(0) == ' ') { c = c.substring(1); } if (c.indexOf(name) == 0) { return c.substring(name.length, c.length); } } return ""; } /** * Set a cookie * @param {string} cName - Cookie name * @param {string} cValue - Cookie value * @param {number} expDays - Expiration time in days */ function setCookie(cName, cValue, expDays) { var date = new Date(); date.setTime(date.getTime() + (expDays * 24 * 60 * 60 * 1000)); var expires = "expires=" + date.toUTCString(); document.cookie = cName + "=" + cValue + ";" + expires + ";path=/"; } /** * Get current site language from url */ const smartlingFr = 'fr-b1887160206b09594.getsmartling.com'; const smartlingDe = 'de-b18871602cd1cb2ef.getsmartling.com'; const smartlingEs = 'es-b18871602e48673f2.getsmartling.com'; const smartlingIt = 'it-it-b1887160218846635.getsmartling.com'; const smartlingNl = 'nl-b18871602833bab44.getsmartling.com'; var thisSiteLanguage = ''; // "help.oclc.org" is getting converted to other domains when in another language site // Separating help.oclc.org stops whatever is converting the string if ([('help' + '.oclc.org'), 'oclc-sandbox.mindtouch.us'].includes(window.location.host)) { thisSiteLanguage = 'en'; document.getElementById('selected-region-title').innerText = 'English'; } else if (['help-fr.oclc.org', smartlingFr].includes(window.location.host)) { thisSiteLanguage = 'fr'; document.getElementById('selected-region-title').innerText = 'Fran莽ais'; } else if (['help-de.oclc.org', smartlingDe].includes(window.location.host)) { thisSiteLanguage = 'de'; document.getElementById('selected-region-title').innerText = 'Deutsch'; } else if (['help-es.oclc.org', smartlingEs].includes(window.location.host)) { thisSiteLanguage = 'es'; document.getElementById('selected-region-title').innerText = 'Espa帽ol'; } else if (['help-it.oclc.org', smartlingIt].includes(window.location.host)) { thisSiteLanguage = 'it'; document.getElementById('selected-region-title').innerText = 'Italiano'; } else if (['help-nl.oclc.org', smartlingNl].includes(window.location.host)) { thisSiteLanguage = 'nl'; document.getElementById('selected-region-title').innerText = 'Nederlands'; } /** * Go to selected language and set cookie for that language */ function goToLanguage(language) { const path = window.location.pathname; setCookie("oclc_helpsite", language, 2); if (language == 'en' && thisSiteLanguage != 'en') { setCookie("oclc_helpsite", "en", 2); // "help.oclc.org" is getting converted to other domains when in another language site // Separating help.oclc.org stops whatever is converting the string window.location = 'https://help' + '.oclc.org' + path + '?sl=en'; } else if (language == 'fr' && thisSiteLanguage != 'fr') { setCookie("oclc_helpsite", "fr", 2); window.location = 'https://help-fr.oclc.org' + path + '?sl=fr'; } else if (language == 'de' && thisSiteLanguage != 'de') { setCookie("oclc_helpsite", "de", 2); window.location = 'https://help-de.oclc.org' + path + '?sl=de'; } else if (language == 'es' && thisSiteLanguage != 'es') { setCookie("oclc_helpsite", "es", 2); window.location = 'https://help-es.oclc.org' + path + '?sl=es'; } else if (language == 'it' && thisSiteLanguage != 'it') { setCookie("oclc_helpsite", "it", 2); window.location = 'https://help-it.oclc.org' + path + '?sl=it'; } else if (language == 'nl' && thisSiteLanguage != 'nl') { setCookie("oclc_helpsite", "nl", 2); window.location = 'https://help-nl.oclc.org' + path + '?sl=nl'; } } /** * Set cookie from prior language selection */ if (typeof priorSelection == 'undefined') { priorSelection = '' } if (priorSelection != '') { setCookie('oclc_helpsite', priorSelection, 2); } /** * Change language based on browser's preferred language */ var userPreferredLang = navigator.languages && navigator.languages[0] || navigator.language || navigator.userLanguage; // if (getCookie("oclc_helpsite") != thisSiteLanguage) {} if (getCookie("oclc_helpsite") == '' || getCookie("oclc_helpsite") == undefined) { if (userPreferredLang.toLowerCase().includes('en')) { goToLanguage('en'); } else if (userPreferredLang.toLowerCase().includes('fr')) { goToLanguage('fr'); } else if (userPreferredLang.toLowerCase().includes('de')) { goToLanguage('de'); } else if (userPreferredLang.toLowerCase().includes('es')) { goToLanguage('es'); } else if (userPreferredLang.toLowerCase().includes('it')) { goToLanguage('it'); } else if (userPreferredLang.toLowerCase().includes('nl')) { goToLanguage('nl'); } } $(function () { $('.selected-region-dd').hover(function () { var show = $('.languagepicker'); show.toggle(); }); /** * Change language on click of language selector */ $('.language li').click(function () { var clickedLanguage = $(this).children("span").attr('language'); goToLanguage(clickedLanguage); }); });/*]]>*/</script> </div> <div class="grape-header grape-wrapper"> <div class="grape-header-container grape-wrapper-container"> <div class="grape-site-logo"> <a class="logo-anonymous" href="/" title="OCLC Support"> <img class="mt-cdn" src="https://a.mtstatic.com/@public/production/site_10606/1510500640-logo.png" alt="OCLC Support" title="OCLC Support"> </a> </div> <div class="grape-site-navigation"> <ul class="mt-site-nav"> <li class="mt-login-sign-in"> <a class="mt-icon-quick-sign-in" href="https://help.oclc.org/@app/saml/login?returnto=https%3A%2F%2Fhelp.oclc.org%2FDiscovery_and_Reference%2FFirstSearch" title="Sign in"> Sign in </a> </li> <li class="mt-login-forgot-password"> <a class="mt-icon-login-forgot-password" href="https://help.oclc.org/Special:UserPassword" title="Retrieve lost password"> Forgot password </a> </li> </ul> </div> <div class="grape-site-search"> <div class="mt-quick-search-container"> <form action="/Special:Search"> <input name="path" id="mt-search-path" type="hidden" value="" /> <label class="mt-label" for="mt-site-search-input"> Search </label> <input class="mt-text mt-search search-field" name="q" id="mt-site-search-input" placeholder="How can we help you?" type="search" /> <button class="mt-button ui-button-icon mt-icon-site-search-button search-button" type="submit"> Search </button> </form> </div> </div> </div> <div class="grape-site-nav grape-wrapper-container"> <ul class="mt-breadcrumbs"> <li> <a href="https://help.oclc.org/"> <span class="mt-icon-article-category mt-icon-article-home"></span> Home </a> </li> <li> <a href="https://help.oclc.org/Discovery_and_Reference"> <span class="mt-icon-article-category"></span> Discovery and Reference </a> </li> </ul> </div> </div> <div class="grape-content grape-wrapper"> <div class="grape-content-container grape-wrapper-container"> <div id="flash-messages"><div class="dekiFlash"></div></div> <h1 id="title" class="no-edit" style="visibility: visible;"> FirstSearch </h1> <div class="mt-last-updated"> <strong>Last updated:</strong> <span class="modified mt-last-updated-timestamp" data-timestamp="2023-05-09T14:54:32Z"></span> </div> <div class="mt-content-header"> <div id="machine-translation-message" class="highlight-box highlight-box--subtle" style="display:none;">The translation on this website may be generated by machine translation. The quality and accuracy of machine translation can vary significantly from one text to another. Read the page in original English <a onclick="goToLanguage('en')">here</a>.</div> <script type="text/javascript">/*<![CDATA[*/ // Determine if machine translation message should be shown function displayMachineTranslationMessage() { // Show if Italian, excluding certain pages if (thisSiteLanguage == 'it' && !document.querySelector('.columbia-page-home')) { document.querySelector('#machine-translation-message').style.display = null; } } displayMachineTranslationMessage();/*]]>*/</script> </div> <div class="mt-content-side"></div> <div id="mt-toc-container" data-title="Table of contents" data-collapsed="true"> <button class="mt-toggle mt-summary-toggle ui-button-icon mt-toggle-expand">Table of contents</button> <div class="mt-toc-content mt-collapsible-section mt-toc-hide"> <ol><li><a href="#About_FirstSearch" rel="internal">About FirstSearch</a></li></ol> </div> </div> <div id="page-top"> <div id="topic"> <div id="pageText"> <div class="mt-page-summary"><div class="mt-page-overview">Find support materials about FirstSearch.</div></div> <div class="mt-help-search mt-lsf-search" id="mt-portfolio-search"><script type="application/json" id="mt-localizations-help-widget">/*<![CDATA[*/{"Help.Widget.button.text":"Search","Help.Widget.label.text":"Query","Help.Widget.placeholder.text":"Search FirstSearch"}/*]]>*/</script><div class="mt-inputredirect" data-query-key="q" data-path="Discovery_and_Reference/FirstSearch"></div></div> <div mt-section-origin="Discovery_and_Reference/FirstSearch" class="mt-section" id="section_1"><span id="About_FirstSearch"></span><h4 class="editable">About FirstSearch</h4> <p>Uniquely valued by member libraries, FirstSearch provides the precision searching preferred by many library staff and experienced searchers. A FirstSearch/WorldCat Discovery subscription provides access to the FirstSearch and WorldCat Discovery interfaces.</p> <div class="showhide parbase section"> <div class="show-hide "> <div class="show-hide-cont parsys" style="display: block;"> <div class="text parbase section"> <p>To receive ongoing updates about FirstSearch enhancements, <a title="https://www.oclc.org/content/mainoclc/worldwide/en_us/email.html" href="https://www.oclc.org/content/mainoclc/worldwide/en_us/email.html" target="_blank" rel="external noopener nofollow" class="link-https">register for Discovery and Reference email updates</a></p> <div class="mt-category-container mt-subpage-listings-container noindex"><ul class="mt-sortable-listings-container " id="mt-sortable" data-user-can-edit="false" data-page-id="4942"><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="12282"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Get_started" rel="internal"><span class="mt-icon-article-topic-category"></span>Get started</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Get_started" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Get started with FirstSearch.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="About FirstSearch" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Get_started/About_FirstSearch" rel="internal"><span class="mt-icon-article-topic-guide"></span>About FirstSearch</a></li><li class="mt-show-more-listing"><a title="Customize FirstSearch" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Get_started/Customize_FirstSearch" rel="internal"><span class="mt-icon-article-topic-guide"></span>Customize FirstSearch</a></li><li class="mt-show-more-listing"><a title="Manage FirstSearch" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Get_started/Manage_FirstSearch" rel="internal"><span class="mt-icon-article-topic-guide"></span>Manage FirstSearch</a></li><li class="mt-show-more-listing"><a title="Promote FirstSearch" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Get_started/Promote_FirstSearch" rel="internal"><span class="mt-icon-article-topic-guide"></span>Promote FirstSearch</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="12310"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Authentication" rel="internal"><span class="mt-icon-article-topic-category"></span>Authentication</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Authentication" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find information about authenticating FirstSearch.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="IP address recognition" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Authentication/IP_address_recognition" rel="internal"><span class="mt-icon-article-topic-guide"></span>IP address recognition</a></li><li class="mt-show-more-listing"><a title="NCIP access" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Authentication/NCIP_access" rel="internal"><span class="mt-icon-article-topic-guide"></span>NCIP access</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="12327"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin" rel="internal"><span class="mt-icon-article-topic-guide"></span>WorldCat Admin</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Learn how to use the WorldCat Admin module to customize your FirstSearch service.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="About WorldCat Admin" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin/About_WorldCat_Admin" rel="internal"><span class="mt-icon-article-topic"></span>About WorldCat Admin</a></li><li class="mt-show-more-listing"><a title="Administer staff ILL settings" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin/Administer_staff_ILL_settings" rel="internal"><span class="mt-icon-article-topic"></span>Administer staff ILL settings</a></li><li class="mt-show-more-listing"><a title="Administrative module direct links" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin/Administrative_module_direct_links" rel="internal"><span class="mt-icon-article-topic"></span>Administrative module direct links</a></li><li class="mt-show-more-listing"><a title="Create deep links to your library catalog in the WorldCat Services administrative module" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin/Create_deep_links_to_your_library_catalog_in_the_WorldCat_Services_administrative_module" rel="internal"><span class="mt-icon-article-topic"></span>Create deep links to your library catalog in the WorldCat Services administrative module</a></li><li class="mt-show-more-listing"><a title="Customize databases and full text" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin/Customize_databases_and_full_text" rel="internal"><span class="mt-icon-article-topic"></span>Customize databases and full text</a></li><li class="mt-show-more-listing"><a title="Customize Interlibrary Loan for patrons" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin/Customize_Interlibrary_Loan_for_patrons" rel="internal"><span class="mt-icon-article-topic"></span>Customize Interlibrary Loan for patrons</a></li><li class="mt-show-more-listing"><a title="Customize passwords and timeouts" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin/Customize_passwords_and_timeouts" rel="internal"><span class="mt-icon-article-topic"></span>Customize passwords and timeouts</a></li><li class="mt-show-more-listing"><a title="Customize searching and library holdings" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin/Customize_searching_and_library_holdings" rel="internal"><span class="mt-icon-article-topic"></span>Customize searching and library holdings</a></li><li class="mt-show-more-listing"><a title="Customize the Patron ILL Request Form" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin/Customize_the_Patron_ILL_Request_Form" rel="internal"><span class="mt-icon-article-topic"></span>Customize the Patron ILL Request Form</a></li><li class="mt-show-more-listing"><a title="Description of the administrative module" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin/Description_of_the_administrative_module" rel="internal"><span class="mt-icon-article-topic"></span>Description of the administrative module</a></li><li class="mt-show-more-listing"><a title="Information needed to set up IP address recognition access to FirstSearch" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin/Information_needed_to_set_up_IP_address_recognition_access_to_FirstSearch" rel="internal"><span class="mt-icon-article-topic"></span>Information needed to set up IP address recognition access to FirstSearch</a></li><li class="mt-show-more-listing"><a title="Link your library, FirstSearch, and other web resources" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin/Link_your_library_FirstSearch_and_other_web_resources" rel="internal"><span class="mt-icon-article-topic"></span>Link your library, FirstSearch, and other web resources</a></li><li class="mt-show-more-listing"><a title="Navigate the administrative module" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin/Navigate_the_administrative_module" rel="internal"><span class="mt-icon-article-topic"></span>Navigate the administrative module</a></li><li class="mt-show-more-listing"><a title="OCLC FirstSearch/Automated Request Manager link quick reference" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin/OCLC_FirstSearch%2F%2FAutomated_Request_Manager_link_quick_reference" rel="internal"><span class="mt-icon-article-topic"></span>OCLC FirstSearch/Automated Request Manager link quick reference</a></li><li class="mt-show-more-listing"><a title="Send patron comments to your library" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin/Send_patron_comments_to_your_library" rel="internal"><span class="mt-icon-article-topic"></span>Send patron comments to your library</a></li><li class="mt-show-more-listing"><a title="Set up or change IP address recognition access to FirstSearch" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin/Set_up_or_change_IP_address_recognition_access_to_FirstSearch" rel="internal"><span class="mt-icon-article-topic"></span>Set up or change IP address recognition access to FirstSearch</a></li><li class="mt-show-more-listing"><a title="Use the WorldCat Services Admin module" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/WorldCat_Admin/Use_the_WorldCat_Services_Admin_module" rel="internal"><span class="mt-icon-article-topic"></span>Use the WorldCat Services Admin module</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="12348"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Search" rel="internal"><span class="mt-icon-article-topic-category"></span>Search</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Search" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find information about searching FirstSearch.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Available databases" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Search/Available_databases" rel="internal"><span class="mt-icon-article-topic-guide"></span>Available databases</a></li><li class="mt-show-more-listing"><a title="Basic search" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Search/Basic_search" rel="internal"><span class="mt-icon-article-topic-guide"></span>Basic search</a></li><li class="mt-show-more-listing"><a title="Advanced search" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Search/Advanced_search" rel="internal"><span class="mt-icon-article-topic-guide"></span>Advanced search</a></li><li class="mt-show-more-listing"><a title="Expert search in WorldCat indexes" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Search/Expert_search_in_WorldCat_indexes" rel="internal"><span class="mt-icon-article-topic-guide"></span>Expert search in WorldCat indexes</a></li><li class="mt-show-more-listing"><a title="Results" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Search/Results" rel="internal"><span class="mt-icon-article-topic-guide"></span>Results</a></li><li class="mt-show-more-listing"><a title="Special search methods" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Search/Special_search_methods" rel="internal"><span class="mt-icon-article-topic-guide"></span>Special search methods</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="10621"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_databases" rel="internal"><span class="mt-icon-article-topic-guide"></span>FirstSearch databases</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_databases" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find detailed information about databases available from FirstSearch and the OCLC Z39.50 server.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="ArticleFirst" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_databases/ArticleFirst" rel="internal"><span class="mt-icon-article-topic"></span>ArticleFirst</a></li><li class="mt-show-more-listing"><a title="Clase and Periódica (ClasePeriodica)" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_databases/ClasePeriodica" rel="internal"><span class="mt-icon-article-topic"></span>Clase and Periódica (ClasePeriodica)</a></li><li class="mt-show-more-listing"><a title="Electronic Books (Ebooks)" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_databases/Ebooks" rel="internal"><span class="mt-icon-article-topic"></span>Electronic Books (Ebooks)</a></li><li class="mt-show-more-listing"><a title="Electronic Collections Online (ECO)" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_databases/ECO" rel="internal"><span class="mt-icon-article-topic"></span>Electronic Collections Online (ECO)</a></li><li class="mt-show-more-listing"><a title="ERIC" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_databases/ERIC" rel="internal"><span class="mt-icon-article-topic"></span>ERIC</a></li><li class="mt-show-more-listing"><a title="GPO Monthly Catalog (GPO)" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_databases/GPO" rel="internal"><span class="mt-icon-article-topic"></span>GPO Monthly Catalog (GPO)</a></li><li class="mt-show-more-listing"><a title="MEDLINE" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_databases/MEDLINE" rel="internal"><span class="mt-icon-article-topic"></span>MEDLINE</a></li><li class="mt-show-more-listing"><a title="OAIster" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_databases/OAIster" rel="internal"><span class="mt-icon-article-topic"></span>OAIster</a></li><li class="mt-show-more-listing"><a title="Open Access Content" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_databases/Open_Access_Content" rel="internal"><span class="mt-icon-article-topic"></span>Open Access Content</a></li><li class="mt-show-more-listing"><a title="PapersFirst" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_databases/PapersFirst" rel="internal"><span class="mt-icon-article-topic"></span>PapersFirst</a></li><li class="mt-show-more-listing"><a title="ProceedingsFirst (Proceedings)" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_databases/ProceedingsFirst" rel="internal"><span class="mt-icon-article-topic"></span>ProceedingsFirst (Proceedings)</a></li><li class="mt-show-more-listing"><a title="SCIPIO" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_databases/SCIPIO" rel="internal"><span class="mt-icon-article-topic"></span>SCIPIO</a></li><li class="mt-show-more-listing"><a title="Values for the dbname or db component" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_databases/Values_for_the_dbname_or_db_component" rel="internal"><span class="mt-icon-article-topic"></span>Values for the dbname or db component</a></li><li class="mt-show-more-listing"><a title="WorldCat" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_databases/WorldCat" rel="internal"><span class="mt-icon-article-topic"></span>WorldCat</a></li><li class="mt-show-more-listing"><a title="WorldCat Dissertations and Theses (WorldCatDissertations)" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_databases/WorldCatDissertations" rel="internal"><span class="mt-icon-article-topic"></span>WorldCat Dissertations and Theses (WorldCatDissertations)</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="12322"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Z3950_access" rel="internal"><span class="mt-icon-article-topic-guide"></span>Z39.50 access</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Z3950_access" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find information about Z39.50 access in FirstSearch.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Bath Profile compliance checklist" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Z3950_access/Bath_Profile_compliance_checklist" rel="internal"><span class="mt-icon-article-topic"></span>Bath Profile compliance checklist</a></li><li class="mt-show-more-listing"><a title="Z39.50 configuration for FirstSearch databases" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Z3950_access/Z3950_configuration_for_FirstSearch_databases" rel="internal"><span class="mt-icon-article-topic"></span>Z39.50 configuration for FirstSearch databases</a></li><li class="mt-show-more-listing"><a title="Z39.50 library resources: Overview and needed information" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Z3950_access/Z3950_library_resources_Overview_and_needed_information" rel="internal"><span class="mt-icon-article-topic"></span>Z39.50 library resources: Overview and needed information</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="3418"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_training" rel="internal"><span class="mt-icon-article-topic-guide"></span>FirstSearch training</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/FirstSearch_training" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find training on FirstSearch here.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="12428"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Reference" rel="internal"><span class="mt-icon-article-topic-category"></span>Reference</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Reference" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Additional resources for FirstSearch.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="8569"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting" rel="internal"><span class="mt-icon-article-topic-guide"></span>Troubleshooting</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find frequently asked questions (FAQ) and troubleshooting steps (Troubleshooting).</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Authorization number is invalid or expired error when updating IP addresses in FirstSearch Admin" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/Authorization_number_is_invalid_or_expired_error_when_updating_IP_addresses_in_FirstSearch_Admin" rel="internal"><span class="mt-icon-article-reference"></span>Authorization number is invalid or expired error when updating IP addresses in FirstSearch Admin</a></li><li class="mt-show-more-listing"><a title="Can FirstSearch perform user authentication?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/Can_FirstSearch_perform_user_authentication" rel="internal"><span class="mt-icon-article-howto"></span>Can FirstSearch perform user authentication?</a></li><li class="mt-show-more-listing"><a title="Can I add my OpenURL server to FirstSearch?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/Can_I_add_my_OpenURL_server_to_FirstSearch" rel="internal"><span class="mt-icon-article-howto"></span>Can I add my OpenURL server to FirstSearch?</a></li><li class="mt-show-more-listing"><a title="Can I choose a default search mode for FirstSearch?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/Can_I_choose_a_default_search_mode_for_FirstSearch" rel="internal"><span class="mt-icon-article-howto"></span>Can I choose a default search mode for FirstSearch?</a></li><li class="mt-show-more-listing"><a title="Can I link from my website to individual FirstSearch databases?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/Can_I_link_from_my_website_to_individual_FirstSearch_databases" rel="internal"><span class="mt-icon-article-howto"></span>Can I link from my website to individual FirstSearch databases?</a></li><li class="mt-show-more-listing"><a title="Can I suppress links from MARC 856 fields in FirstSearch?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/Can_I_suppress_links_from_MARC_856_fields_in_FirstSearch" rel="internal"><span class="mt-icon-article-howto"></span>Can I suppress links from MARC 856 fields in FirstSearch?</a></li><li class="mt-show-more-listing"><a title="Can users reuse previous searches during a FirstSearch session?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/Can_users_reuse_previous_searches_during_a_FirstSearch_session" rel="internal"><span class="mt-icon-article-howto"></span>Can users reuse previous searches during a FirstSearch session?</a></li><li class="mt-show-more-listing"><a title="Featured FirstSearch Troubleshooting articles" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/Featured_FirstSearch_Troubleshooting_articles" rel="internal"><span class="mt-icon-article-topic"></span>Featured FirstSearch Troubleshooting articles</a></li><li class="mt-show-more-listing"><a title="FirstSearch is prompting for authorization and password from on campus" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/FirstSearch_is_prompting_for_authorization_and_password_from_on_campus" rel="internal"><span class="mt-icon-article-reference"></span>FirstSearch is prompting for authorization and password from on campus</a></li><li class="mt-show-more-listing"><a title="How can I request a quote for FirstSearch?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/How_can_I_request_a_quote_for_FirstSearch" rel="internal"><span class="mt-icon-article-howto"></span>How can I request a quote for FirstSearch?</a></li><li class="mt-show-more-listing"><a title="How do I add a pickup location for ILL in FirstSearch?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/How_do_I_add_a_pickup_location_for_ILL_in_FirstSearch" rel="internal"><span class="mt-icon-article-reference"></span>How do I add a pickup location for ILL in FirstSearch?</a></li><li class="mt-show-more-listing"><a title="How do I change the sort order of the dept or branch in the Patron ILL Request Form?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/How_do_I_change_the_sort_order_of_the_dept_or_branch_in_the_Patron_ILL_Request_Form" rel="internal"><span class="mt-icon-article-howto"></span>How do I change the sort order of the dept or branch in the Patron ILL Request Form?</a></li><li class="mt-show-more-listing"><a title="How do I configure FirstSearch so off campus students don't need to log in?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/How_do_I_configure_FirstSearch_so_off_campus_students_don't_need_to_log_in" rel="internal"><span class="mt-icon-article-howto"></span>How do I configure FirstSearch so off campus students don't need to log in?</a></li><li class="mt-show-more-listing"><a title="How do I get my Administrative module or service password for FirstSearch" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/How_do_I_get_my_Administrative_module_password_for_FirstSearch" rel="internal"><span class="mt-icon-article-reference"></span>How do I get my Administrative module or service password for FirstSearch</a></li><li class="mt-show-more-listing"><a title="How do I remove the OCLC FirstSearch link from WorldCat Local?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/How_do_I_remove_the_OCLC_FirstSearch_link_from_WorldCat_Local" rel="internal"><span class="mt-icon-article-howto"></span>How do I remove the OCLC FirstSearch link from WorldCat Local?</a></li><li class="mt-show-more-listing"><a title="How do I set up authentication from our library website to FirstSearch?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/How_do_I_set_up_authentication_from_our_library_website_to_FirstSearch" rel="internal"><span class="mt-icon-article-howto"></span>How do I set up authentication from our library website to FirstSearch?</a></li><li class="mt-show-more-listing"><a title="How is holdings information determined?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/How_is_holdings_information_determined" rel="internal"><span class="mt-icon-article-howto"></span>How is holdings information determined?</a></li><li class="mt-show-more-listing"><a title="Where can I find my FirstSearch authorization and password?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/How_to_obtain_OCLC_FirstSearch_authorization_credentials" rel="internal"><span class="mt-icon-article-reference"></span>Where can I find my FirstSearch authorization and password?</a></li><li class="mt-show-more-listing"><a title="Invalid Autho/password error when trying to connect to FirstSearch via Z39.50 in Endnote" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/Invalid_autho_password_error_when_trying_to_connect_to_FirstSearch_via_Z39.50_in_Endnote" rel="internal"><span class="mt-icon-article-reference"></span>Invalid Autho/password error when trying to connect to FirstSearch via Z39.50 in Endnote</a></li><li class="mt-show-more-listing"><a title="I am getting an error when adding a new OpenURL server to the FirstSearch Admin Module" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/I_am_getting_an_error_when_adding_a_new_OpenURL_server_to_the_FirstSearch_Admin_Module" rel="internal"><span class="mt-icon-article-reference"></span>I am getting an error when adding a new OpenURL server to the FirstSearch Admin Module</a></li><li class="mt-show-more-listing"><a title="I am looking for COUNTER 5 reports in OCLC usage statistics but I get the message "Unable to display report"" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/I_am_looking_for_COUNTER_5_reports_in_OCLC_usage_statistics_but_I_get_the_message_%22Unable_to_display_report%22" rel="internal"><span class="mt-icon-article-howto"></span>I am looking for COUNTER 5 reports in OCLC usage statistics but I get the message "Unable to display report"</a></li><li class="mt-show-more-listing"><a title="I receive the error, "Your access to FirstSearch has expired" when logging in to FirstSearch" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/I_receive_the_error_Your_access_to_FirstSearch_has_expired_when_logging_in_to_FirstSearch" rel="internal"><span class="mt-icon-article-reference"></span>I receive the error, "Your access to FirstSearch has expired" when logging in to FirstSearch</a></li><li class="mt-show-more-listing"><a title="I would like to make changes to the ECO database. Is this possible?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/I_would_like_to_make_changes_to_the_ECO_database" rel="internal"><span class="mt-icon-article-howto"></span>I would like to make changes to the ECO database. Is this possible?</a></li><li class="mt-show-more-listing"><a title="My local holdings aren't displaying as expected" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/My_local_holdings_aren't_displaying_as_expected" rel="internal"><span class="mt-icon-article-reference"></span>My local holdings aren't displaying as expected</a></li><li class="mt-show-more-listing"><a title="On the stats.oclc.org site, FirstSearch COUNTER reports are showing zero activity." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/On_the_stats.oclc.org_site%2C_FirstSearch_COUNTER_reports_are_showing_zero_activity." rel="internal"><span class="mt-icon-article-howto"></span>On the stats.oclc.org site, FirstSearch COUNTER reports are showing zero activity.</a></li><li class="mt-show-more-listing"><a title="We are unable to access WorldCat through our authentication. We get this message: "System Failure Page: Unable to successfully complete transaction."" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/System_Failure_Page" rel="internal"><span class="mt-icon-article-reference"></span>We are unable to access WorldCat through our authentication. We get this message: "System Failure Page: Unable to successfully complete transaction."</a></li><li class="mt-show-more-listing"><a title="The link to another library's catalog is not resolving correctly in FirstSearch" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/The_link_to_another_library's_catalog_is_not_resolving_correctly_in_FirstSearch" rel="internal"><span class="mt-icon-article-reference"></span>The link to another library's catalog is not resolving correctly in FirstSearch</a></li><li class="mt-show-more-listing"><a title="Why is it when I press Cite This Item in FirstSearch I am redirected to WorldCat.org?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/When_I_press_Cite_This_Item_in_FirstSearch_I_am_redirected_to_WorldCat.org" rel="internal"><span class="mt-icon-article-howto"></span>Why is it when I press Cite This Item in FirstSearch I am redirected to WorldCat.org?</a></li><li class="mt-show-more-listing"><a title="Which MARC fields display in FirstSearch?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/Which_MARC_fields_display_in_FirstSearch" rel="internal"><span class="mt-icon-article-howto"></span>Which MARC fields display in FirstSearch?</a></li><li class="mt-show-more-listing"><a title="Why am I encountering the error: "System Failure Page: Unable to successfully complete transaction" while searching ECO database in FirstSearch?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/Why_am_I_encountering_the_error%3A_%22System_Failure_Page%3A_Unable_to_successfully_complete_transaction%22_while_searching_ECO_database_in_FirstSearch%3F" rel="internal"><span class="mt-icon-article-howto"></span>Why am I encountering the error: "System Failure Page: Unable to successfully complete transaction" while searching ECO database in FirstSearch?</a></li><li class="mt-show-more-listing"><a title="Why isn't FirstSearch displaying my ILL link image?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/Why_isnt_FirstSearch_displaying_my_ILL_link" rel="internal"><span class="mt-icon-article-howto"></span>Why isn't FirstSearch displaying my ILL link image?</a></li><li class="mt-show-more-listing"><a title="Why is our OpenURL linking incorrectly from FirstSearch to Clio?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Troubleshooting/Why_is_our_OpenURL_linking_incorrectly_from_FirstSearch_to_Clio" rel="internal"><span class="mt-icon-article-howto"></span>Why is our OpenURL linking incorrectly from FirstSearch to Clio?</a></li></ul></dd></dl></li></ul><script type="application/json" id="mt-localizations-ordered-subpages">/*<![CDATA[*/{"MindTouch.IDF3.label.drag-n-drop":"Drag","MindTouch.IDF3.label.reveal.showAll":"Show all","MindTouch.IDF3.label.reveal.showLess":"Show less","MindTouch.IDF3.warning.page-order-limit-exceeded":"Sorry, there are too many child pages to safely reorder. The greatest number of children you can reorder on a page is {0}."}/*]]>*/</script></div> </div> </div> </div> </div> </div></div> </div> </div> <div class="mt-content-footer"> <p> </p> </div> <ol class="grape-meta-data grape-meta-article-navigation"> <li class="grape-back-to-top"><a class="mt-icon-back-to-top" href="#title" id="mt-back-to-top" title="Jump back to top of this article">Back to top</a></li> <li class="grape-article-pagination"><ul class="mt-article-pagination"> <li class="mt-pagination-previous"> <a class="mt-icon-previous-article" href="https://help.oclc.org/Discovery_and_Reference/WorldCat_Discovery/Discovery_Media_Repo" title="Discovery Media Repo"><span>Discovery Media Repo</span></a> </li> <li class="mt-pagination-next"> <a class="mt-icon-next-article" href="https://help.oclc.org/Discovery_and_Reference/FirstSearch/Get_started" title="Get started"><span>Get started</span></a> </li> </ul> </li> </ol> </div> </div> <div class="grape-footer grape-wrapper"> <div class="grape-wrapper-container"> <ol> <li class="grape-footer-copyright">© Copyright 2024 OCLC Support</li> <li class="grape-footer-powered-by"><a href="https://mindtouch.com/demo" class="mt-poweredby product " title="MindTouch" target="_blank"> Powered by CXone Expert <span class="mt-registered">®</span> </a></li> </ol> </div> </div> <div class="grape-footer-custom"><div class="footer iparsys parsys"><div class="footer section"><footer class="page-footer"><div class="divider blue-green"><div class="bar-1"></div><div class="bar-2"></div></div><div class="footer-banner"><div class="elm-nav-container"><div><h3>Stay in the know</h3><p>Get the latest product updates, research, events, and much more—right to your inbox.</p></div><a href="https://www.oclc.org/en/email.html?utm_campaign=email-subscription-web-organic&utm_medium=digital&utm_source=webpage-email-sub&utm_content=email-subscription-footer-button&utm_term=en" target="_blank" rel="external noopener nofollow" class="ui-button-primary link-https">Subscribe now</a></div></div><div class="elm-nav-container"><div class="parsyscolumncontrol section"><div class="parsys_column cq-colctrl-lt6"><div class="parsys_column cq-colctrl-lt6-c0"><div class="col0 parsys"><div class="text parbase section"><p><a title="OCLC.org Home" href="https://www.oclc.org/" target="_blank" rel="external noopener nofollow" class="link-https"><img src="https://www.oclc.org/content/dam/oclc/design-images/home-page/footer-logo.png" alt="OCLC logo" class="img-nobrdr" /></a></p></div></div></div><div class="parsys_column cq-colctrl-lt6-c1"><div class="col1 parsys"><div class="text parbase section"><div style="padding: 25px 0 0 0;"><div class="other-accounts" style="float: left;"><a title="Like us on Facebook" href="http://www.facebook.com/pages/OCLC/20530435726" target="_blank" rel="external noopener nofollow" class="external"><img class="img-nobrdr" src="https://www.oclc.org/content/dam/common/images/social-icons/footer/footer-facebook.png" alt="Facebook" style="margin: 0 5px 0 0;" /></a><a title="Watch videos on YouTube" href="http://www.youtube.com/OCLCvideo" target="_blank" rel="external noopener nofollow" class="external"><img class="img-nobrdr" src="https://www.oclc.org/content/dam/common/images/social-icons/footer/footer-youtube.png" alt="YouTube" style="margin: 0 5px 0 0;" /></a><a title="Connect with us on LinkedIn" href="https://www.linkedin.com/company/oclc" target="_blank" rel="external noopener nofollow" class="link-https"><img class="img-nobrdr" src="https://www.oclc.org/content/dam/common/images/social-icons/footer/footer-linkedin.png" alt="LinkedIn" style="margin: 0 2px 0 0;" /></a><a title="Connect with us on Instagram" href="https://www.instagram.com/oclc_global/" target="_blank" rel="external noopener nofollow" class="link-https"><img class="img-nobrdr" src="https://www.oclc.org/content/dam/common/images/social-icons/footer/footer-instagram.png" alt="Instagram" style="margin: 0 5px 0 0;" /></a><a title="Read our blog" href="https://blog.oclc.org/next/" target="_blank" rel="external noopener nofollow" class="link-https"><img class="img-nobrdr" src="https://www.oclc.org/content/dam/common/images/social-icons/footer/footer-blog.png" alt="Next blog" style="margin: 0 5px 0 0;" /></a><a style="display: none" title="Subscribe to email updates" href="https://www.oclc.org/en/email.html" target="_blank" rel="external noopener nofollow" class="link-https"><img class="img-nobrdr" src="https://www.oclc.org/content/dam/common/images/social-icons/footer/footer-mail.png" alt="Email" style="margin: 0 5px 0 0;" /></a><a href="https://www.oclc.org/en/rss.html" target="_blank" rel="external noopener nofollow" class="link-https"><img title="Choose your news with RSS feeds" class="img-nobrdr" src="https://www.oclc.org/content/dam/common/images/social-icons/footer/footer-rss.png" alt="RSS feeds" height="34" width="29" /></a></div></div><div style="clear: both;"> </div></div><div class="text parbase section"><div class="copyright"><p class="sl_swap" id="Copyright-Link"><a title="Read the OCLC copyright policy" href="https://www.oclc.org/en/policies/copyright.html" target="_blank" rel="external noopener nofollow" class="link-https">© 2024 OCLC</a></p><p class="sl_swap" id="Trademarks-Link"><a title="View the OCLC and Affiliate Trademarks and Service Marks PDF" href="https://www.oclc.org/en/policies/trademarks.html" target="_blank" rel="external noopener nofollow" class="link-https">Domestic and international trademarks and/or service marks of OCLC, Inc. and its affiliates</a></p><ul><li class="sl_swap" id="Cookies-Link"><a href="https://policies.oclc.org/en/privacy/cookie-statement.html" target="_blank" rel="external noopener nofollow" class="link-https">Cookie notice</a></li><li class="sl_swap" id="Cookies-List-Settings"><a href="https://policies.oclc.org/en/privacy/cookie-statement/oclc-org-cookie-list.html" target="_blank" rel="external noopener nofollow" class="link-https">Cookie list and settings</a></li><li class="sl_swap" id="Privacy-Link"><a href="https://www.oclc.org/en/policies/privacy.html" target="_blank" rel="external noopener nofollow" class="link-https">Privacy policy</a></li><li class="sl_swap" id="Accessibility-Link"><a href="https://www.oclc.org/en/policies/accessibility.html" target="_blank" rel="external noopener nofollow" class="link-https">Accessibility statement</a></li><li class="sl_swap" id="ISO-Link"><a href="https://www.oclc.org/en/trust/compliance.html#trust-certifications" target="_blank" rel="external noopener nofollow" class="link-https">ISO 27001 Certificate</a></li><li class="sl_hide"><a rel="custom nofollow" href="https://help.oclc.org/@app/saml/login?returnto=https%3A%2F%2Fhelp.oclc.org%2FDiscovery_and_Reference%2FFirstSearch">Sign in</a></li></ul></div></div></div></div></div></div></div></footer></div></div> </div> <script type="text/javascript" data-mindtouch-module="true" src="https://a.mtstatic.com/deki/javascript/out/standalone/ui.widget.helpWidget.js?_=aae9f894b8b9c897d72439fee4980c96b51ba5ff:site_10606"></script><script>/*<![CDATA[*/ $(document).ready(function() { // Expandable list var pageEdit = $("body").hasClass("page-mode-editor"); $('.expand-list').find('dd').hide(); $('.expand-list').find('dt').on('click', function() { $(this).toggleClass('expanded'); $(this).next().fadeToggle('fast'); }); }); // AEM redirect function // Total seconds to wait var seconds = 10; var editMode = $("body").hasClass("elm-user-pro-edit"); var countDown = $("#countdown").length; var redirectUrl = $(".redirect-aem-url").attr("href"); function countdown() { seconds = seconds - 1; if (seconds < 0) { // Change your redirection link here window.location = redirectUrl; } else { // Update remaining seconds document.getElementById("countdown").innerHTML = seconds; // Count down using javascript window.setTimeout("countdown()", 1000); } } if (editMode) { // Do nothing } else { if (countDown) { // Run countdown function countdown(); } }; /*]]>*/</script> <script src="https://help.oclc.org/@api/deki/files/2123/mylist-player.js?origin=mt-web"></script> </body> </html>