South Asia Pacific | Axis Communications

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</div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>New products</span> </span></span> <span class="main-menu__promo-tagline"> <div>Check out our latest innovations</div> </span> </div> </a> <a href="/en-hk/solutions" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/manhattan_city_street_evening_2011_1600x1600.jpg.webp?itok=PcAmNRkO" width="125" height="125" alt="Manhattan city streets view" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Solutions</span> </span></span> <span class="main-menu__promo-tagline"> <div>A solution for every need</div> </span> </div> </a> <a href="/en-hk/support/tools" class="paragraph 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<defs><style>.cls-1{fill:none;}.cls-2{fill-opacity:1;}</style></defs><title>Asset 4</title><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"> <use href="/themes/custom/axiscom/icon-sprite.svg#right-chevron"/> </g></g> </svg> </a> </div> <div class="main-menu__depth-2-wrapper "> <span class="main-menu__section-title"> <a href="/en-hk/products/network-intercoms" class="slim-link-cta slim-link-cta--large"><span class="slim-link-cta__underline">Network intercoms</span></a> </span> <span class="main-menu__section-tagline">Smart and secure intercom solutions</span> <ul class="main-menu__depth-2"> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/video-intercoms" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Video intercoms </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/audio-intercoms" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Audio intercoms </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/safety-intercoms" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Safety intercoms </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/answering-units" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Answering units </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/2n-intercoms" icon=external class="main-menu__depth-2-link slim-link-cta" target="_blank"> <span class="slim-link-cta__underline"> 2N Intercoms <span class="main-menu__depth-2-item__external-icon"></span> </span> </a> </li> </ul> <div class="main-menu__promo"> <a href="/en-hk/products/new-products" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/lightbulb_hand_holding_lit_outdoors_1903_1600x1600.jpg.webp?itok=qfVAbSCk" width="125" height="125" alt="Hand holding lightbulb with outdoors backlight " /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>New products</span> </span></span> <span class="main-menu__promo-tagline"> <div>Check out our latest innovations</div> </span> </div> </a> <a href="/en-hk/solutions" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/manhattan_city_street_evening_2011_1600x1600.jpg.webp?itok=PcAmNRkO" width="125" height="125" alt="Manhattan city streets view" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Solutions</span> </span></span> <span class="main-menu__promo-tagline"> <div>A solution for every need</div> </span> </div> </a> <a href="/en-hk/support/tools" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2020-05/product_selector_laptop_sunlight_2003_1600x1067.png.webp?itok=D0h9__3Y" width="125" height="125" alt="A hand using a laptop while the sun is shining on the hand" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Tools</span> </span></span> <span class="main-menu__promo-tagline"> <div>Software tools to help at every stage of your project </div> </span> </div> </a> </div> </div> </li> <li class="main-menu__depth-1-item"> <div class="main-menu__depth-1-links"> <a href="/en-hk/products/access-control" class="main-menu__depth-1-link slim-link-cta"> <span class="slim-link-cta__underline"> Access control </span> </a> <a href="#" class="main-menu__deeper-link"> <svg viewBox="0 0 24 24"> <defs><style>.cls-1{fill:none;}.cls-2{fill-opacity:1;}</style></defs><title>Asset 4</title><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"> <use href="/themes/custom/axiscom/icon-sprite.svg#right-chevron"/> </g></g> </svg> </a> </div> <div class="main-menu__depth-2-wrapper "> <span class="main-menu__section-title"> <a href="/en-hk/products/access-control" class="slim-link-cta slim-link-cta--large"><span class="slim-link-cta__underline">Access control</span></a> </span> <span class="main-menu__section-tagline">Cover your every access control need</span> <ul class="main-menu__depth-2"> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/access-control-management-software" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Access control management software </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/network-io-relay-modules" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Network I/O relay modules </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/network-door-controllers" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Network door controllers </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/readers" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Card readers </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/credentials" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Credentials </span> </a> </li> </ul> <div class="main-menu__promo"> <a href="/en-hk/products/new-products" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/lightbulb_hand_holding_lit_outdoors_1903_1600x1600.jpg.webp?itok=qfVAbSCk" width="125" height="125" alt="Hand holding lightbulb with outdoors backlight " /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>New products</span> </span></span> <span class="main-menu__promo-tagline"> <div>Check out our latest innovations</div> </span> </div> </a> <a href="/en-hk/solutions" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/manhattan_city_street_evening_2011_1600x1600.jpg.webp?itok=PcAmNRkO" width="125" height="125" alt="Manhattan city streets view" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Solutions</span> </span></span> <span class="main-menu__promo-tagline"> <div>A solution for every need</div> </span> </div> </a> <a href="/en-hk/support/tools" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2020-05/product_selector_laptop_sunlight_2003_1600x1067.png.webp?itok=D0h9__3Y" width="125" height="125" alt="A hand using a laptop while the sun is shining on the hand" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Tools</span> </span></span> <span class="main-menu__promo-tagline"> <div>Software tools to help at every stage of your project </div> </span> </div> </a> </div> </div> </li> <li class="main-menu__depth-1-item"> <div class="main-menu__depth-1-links"> <a href="/en-hk/products/network-audio" class="main-menu__depth-1-link slim-link-cta"> <span class="slim-link-cta__underline"> Network audio </span> </a> <a href="#" class="main-menu__deeper-link"> <svg viewBox="0 0 24 24"> <defs><style>.cls-1{fill:none;}.cls-2{fill-opacity:1;}</style></defs><title>Asset 4</title><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"> <use href="/themes/custom/axiscom/icon-sprite.svg#right-chevron"/> </g></g> </svg> </a> </div> <div class="main-menu__depth-2-wrapper "> <span class="main-menu__section-title"> <a href="/en-hk/products/network-audio" class="slim-link-cta slim-link-cta--large"><span class="slim-link-cta__underline">Network audio</span></a> </span> <span class="main-menu__section-tagline">Audio made smart and easy</span> <ul class="main-menu__depth-2"> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/network-speakers" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Network speakers </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/audio-management-software" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Audio management software </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/audio-system-devices" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Audio system devices </span> </a> </li> </ul> <div class="main-menu__promo"> <a href="/en-hk/products/new-products" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/lightbulb_hand_holding_lit_outdoors_1903_1600x1600.jpg.webp?itok=qfVAbSCk" width="125" height="125" alt="Hand holding lightbulb with outdoors backlight " /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>New products</span> </span></span> <span class="main-menu__promo-tagline"> <div>Check out our latest innovations</div> </span> </div> </a> <a href="/en-hk/solutions" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/manhattan_city_street_evening_2011_1600x1600.jpg.webp?itok=PcAmNRkO" width="125" height="125" alt="Manhattan city streets view" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Solutions</span> </span></span> <span class="main-menu__promo-tagline"> <div>A solution for every need</div> </span> </div> </a> <a href="/en-hk/support/tools" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2020-05/product_selector_laptop_sunlight_2003_1600x1067.png.webp?itok=D0h9__3Y" width="125" height="125" alt="A hand using a laptop while the sun is shining on the hand" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Tools</span> </span></span> <span class="main-menu__promo-tagline"> <div>Software tools to help at every stage of your project </div> </span> </div> </a> </div> </div> </li> <li class="main-menu__depth-1-item"> <div class="main-menu__depth-1-links"> <a href="/en-hk/products/wearables" class="main-menu__depth-1-link slim-link-cta"> <span class="slim-link-cta__underline"> Wearables </span> </a> <a href="#" class="main-menu__deeper-link"> <svg viewBox="0 0 24 24"> <defs><style>.cls-1{fill:none;}.cls-2{fill-opacity:1;}</style></defs><title>Asset 4</title><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"> <use href="/themes/custom/axiscom/icon-sprite.svg#right-chevron"/> </g></g> </svg> </a> </div> <div class="main-menu__depth-2-wrapper "> <span class="main-menu__section-title"> <a href="/en-hk/products/wearables" class="slim-link-cta slim-link-cta--large"><span class="slim-link-cta__underline">Wearables</span></a> </span> <span class="main-menu__section-tagline">Open-platform body worn cameras</span> <ul class="main-menu__depth-2"> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/body-worn-cameras" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Body worn cameras </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/in-vehicle" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> In vehicle </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/body-worn-software" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Body worn software </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/system-devices-for-body-worn" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> System devices for body worn </span> </a> </li> </ul> <div class="main-menu__promo"> <a href="/en-hk/products/new-products" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/lightbulb_hand_holding_lit_outdoors_1903_1600x1600.jpg.webp?itok=qfVAbSCk" width="125" height="125" alt="Hand holding lightbulb with outdoors backlight " /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>New products</span> </span></span> <span class="main-menu__promo-tagline"> <div>Check out our latest innovations</div> </span> </div> </a> <a href="/en-hk/solutions" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/manhattan_city_street_evening_2011_1600x1600.jpg.webp?itok=PcAmNRkO" width="125" height="125" alt="Manhattan city streets view" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Solutions</span> </span></span> <span class="main-menu__promo-tagline"> <div>A solution for every need</div> </span> </div> </a> <a href="/en-hk/support/tools" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2020-05/product_selector_laptop_sunlight_2003_1600x1067.png.webp?itok=D0h9__3Y" width="125" height="125" alt="A hand using a laptop while the sun is shining on the hand" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Tools</span> </span></span> <span class="main-menu__promo-tagline"> <div>Software tools to help at every stage of your project </div> </span> </div> </a> </div> </div> </li> <li class="main-menu__depth-1-item"> <div class="main-menu__depth-1-links"> <a href="/en-hk/products/video-recorders-and-workstations" class="main-menu__depth-1-link slim-link-cta"> <span class="slim-link-cta__underline"> Video recorders and workstations </span> </a> <a href="#" class="main-menu__deeper-link"> <svg viewBox="0 0 24 24"> 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class="slim-link-cta__underline"> Workstations </span> </a> </li> </ul> <div class="main-menu__promo"> <a href="/en-hk/products/new-products" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/lightbulb_hand_holding_lit_outdoors_1903_1600x1600.jpg.webp?itok=qfVAbSCk" width="125" height="125" alt="Hand holding lightbulb with outdoors backlight " /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>New products</span> </span></span> <span class="main-menu__promo-tagline"> <div>Check out our latest innovations</div> </span> </div> </a> <a href="/en-hk/solutions" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/manhattan_city_street_evening_2011_1600x1600.jpg.webp?itok=PcAmNRkO" width="125" height="125" alt="Manhattan city streets view" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Solutions</span> </span></span> <span class="main-menu__promo-tagline"> <div>A solution for every need</div> </span> </div> </a> <a href="/en-hk/support/tools" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2020-05/product_selector_laptop_sunlight_2003_1600x1067.png.webp?itok=D0h9__3Y" width="125" height="125" alt="A hand using a laptop while the sun is shining on the hand" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Tools</span> </span></span> <span class="main-menu__promo-tagline"> <div>Software tools to help at every stage of your project </div> </span> </div> </a> </div> </div> </li> <li class="main-menu__depth-1-item"> <div class="main-menu__depth-1-links"> <a href="/en-hk/products/system-devices" class="main-menu__depth-1-link slim-link-cta"> <span class="slim-link-cta__underline"> System devices </span> </a> <a href="#" class="main-menu__deeper-link"> <svg viewBox="0 0 24 24"> <defs><style>.cls-1{fill:none;}.cls-2{fill-opacity:1;}</style></defs><title>Asset 4</title><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"> <use href="/themes/custom/axiscom/icon-sprite.svg#right-chevron"/> </g></g> </svg> </a> </div> <div class="main-menu__depth-2-wrapper "> <span class="main-menu__section-title"> <a href="/en-hk/products/system-devices" class="slim-link-cta slim-link-cta--large"><span class="slim-link-cta__underline">System devices</span></a> </span> <span class="main-menu__section-tagline">Components for intelligent systems</span> <ul class="main-menu__depth-2 main-menu__depth-2--multicols"> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/people-counters" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> People counters </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/radars" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Radars </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/io-devices" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> I/O devices </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/network-switches" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Network switches </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/video-decoders" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Video decoders </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/video-encoders" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Video encoders </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/audio-visual-alerters" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Audio/visual alerters </span> </a> </li> </ul> <div class="main-menu__promo"> <a href="/en-hk/products/new-products" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/lightbulb_hand_holding_lit_outdoors_1903_1600x1600.jpg.webp?itok=qfVAbSCk" width="125" height="125" alt="Hand holding lightbulb with outdoors backlight " /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>New products</span> </span></span> <span class="main-menu__promo-tagline"> <div>Check out our latest innovations</div> </span> </div> </a> <a href="/en-hk/solutions" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/manhattan_city_street_evening_2011_1600x1600.jpg.webp?itok=PcAmNRkO" width="125" height="125" alt="Manhattan city streets view" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Solutions</span> </span></span> <span class="main-menu__promo-tagline"> <div>A solution for every need</div> </span> </div> </a> <a href="/en-hk/support/tools" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2020-05/product_selector_laptop_sunlight_2003_1600x1067.png.webp?itok=D0h9__3Y" width="125" height="125" alt="A hand using a laptop while the sun is shining on the hand" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Tools</span> </span></span> <span class="main-menu__promo-tagline"> <div>Software tools to help at every stage of your project </div> </span> </div> </a> </div> </div> </li> <li class="main-menu__depth-1-item"> <div class="main-menu__depth-1-links"> <a href="/en-hk/products/accessories" class="main-menu__depth-1-link slim-link-cta"> <span class="slim-link-cta__underline"> Accessories </span> </a> <a href="#" class="main-menu__deeper-link"> <svg viewBox="0 0 24 24"> <defs><style>.cls-1{fill:none;}.cls-2{fill-opacity:1;}</style></defs><title>Asset 4</title><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"> <use href="/themes/custom/axiscom/icon-sprite.svg#right-chevron"/> </g></g> </svg> </a> </div> <div class="main-menu__depth-2-wrapper "> <span class="main-menu__section-title"> <a href="/en-hk/products/accessories" class="slim-link-cta slim-link-cta--large"><span class="slim-link-cta__underline">Accessories</span></a> </span> <span class="main-menu__section-tagline">Everything you need to complete your systems</span> <ul class="main-menu__depth-2 main-menu__depth-2--multicols"> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/mounts" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Mounts </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/power-and-connectivity" class="main-menu__depth-2-link slim-link-cta" > <span 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class="slim-link-cta__underline"> <span>Solutions</span> </span></span> <span class="main-menu__promo-tagline"> <div>A solution for every need</div> </span> </div> </a> <a href="/en-hk/support/tools" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2020-05/product_selector_laptop_sunlight_2003_1600x1067.png.webp?itok=D0h9__3Y" width="125" height="125" alt="A hand using a laptop while the sun is shining on the hand" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Tools</span> </span></span> <span class="main-menu__promo-tagline"> <div>Software tools to help at every stage of your project </div> </span> </div> </a> </div> </div> </li> <li class="main-menu__depth-1-item"> <div class="main-menu__depth-1-links"> <a 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class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Explosion-protected speakers </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/explosion-protected-cameras" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Explosion-protected cameras </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/accessories-for-hazardous-areas" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Accessories for hazardous areas </span> </a> </li> </ul> <div class="main-menu__promo"> <a href="/en-hk/products/new-products" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/lightbulb_hand_holding_lit_outdoors_1903_1600x1600.jpg.webp?itok=qfVAbSCk" width="125" height="125" alt="Hand holding lightbulb with outdoors backlight " /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>New products</span> </span></span> <span class="main-menu__promo-tagline"> <div>Check out our latest innovations</div> </span> </div> </a> <a href="/en-hk/solutions" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/manhattan_city_street_evening_2011_1600x1600.jpg.webp?itok=PcAmNRkO" width="125" height="125" alt="Manhattan city streets view" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Solutions</span> </span></span> <span class="main-menu__promo-tagline"> <div>A solution for every need</div> </span> </div> </a> <a 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href="/en-hk/products/acap" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> AXIS Camera Application Platform (ACAP) </span> </a> </li> </ul> <div class="main-menu__promo"> <a href="https://www.axis.com/support/tools/technology-partner-finder" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2023-10/businesswoman_cellphone_laptop_office_axis_partner_finder_2211_2600x1732%20%281%29.jpg.webp?itok=3wnyocZR" width="125" height="125" alt="businesswomen cellphone laptop office axis partner finder" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Technology partner finder</span> </span></span> <span class="main-menu__promo-tagline"> <div>Find and compare partner solutions</div> </span> </div> </a> <a href="/en-hk/products/new-products" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/lightbulb_hand_holding_lit_outdoors_1903_1600x1600.jpg.webp?itok=qfVAbSCk" width="125" height="125" alt="Hand holding lightbulb with outdoors backlight " /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>New products</span> </span></span> <span class="main-menu__promo-tagline"> <div>Check out our latest innovations</div> </span> </div> </a> <a href="/en-hk/solutions" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/manhattan_city_street_evening_2011_1600x1600.jpg.webp?itok=PcAmNRkO" width="125" height="125" alt="Manhattan city streets view" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Solutions</span> </span></span> <span class="main-menu__promo-tagline"> <div>A solution for every need</div> </span> </div> </a> </div> </div> </li> <li class="main-menu__depth-1-item"> <div class="main-menu__depth-1-links"> <a href="/en-hk/products/management-software" class="main-menu__depth-1-link slim-link-cta"> <span class="slim-link-cta__underline"> Management software </span> </a> <a href="#" class="main-menu__deeper-link"> <svg viewBox="0 0 24 24"> <defs><style>.cls-1{fill:none;}.cls-2{fill-opacity:1;}</style></defs><title>Asset 4</title><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"> <use href="/themes/custom/axiscom/icon-sprite.svg#right-chevron"/> </g></g> </svg> </a> </div> <div class="main-menu__depth-2-wrapper "> <span class="main-menu__section-title"> <a href="/en-hk/products/management-software" class="slim-link-cta slim-link-cta--large"><span class="slim-link-cta__underline">Management software</span></a> </span> <span class="main-menu__section-tagline">Helping you stay in control</span> <ul class="main-menu__depth-2"> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/video-management-software" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Video management software </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/audio-management-software" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Audio management software </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/access-control-management-software" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Access control management software </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/body-worn-software" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Body worn management software </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/device-management-software" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Device management software </span> </a> </li> </ul> <div class="main-menu__promo"> <a href="/en-hk/products/new-products" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/lightbulb_hand_holding_lit_outdoors_1903_1600x1600.jpg.webp?itok=qfVAbSCk" width="125" height="125" alt="Hand 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</span></span> <span class="main-menu__promo-tagline"> <div>Build competencies and put new skills into practice</div> </span> </div> </a> <a href="/en-hk/support/2n-product-support" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2023-05/2N_logo_125_125.png.webp?itok=2MGkNviQ" width="125" height="125" alt="2N logo white and black" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>2N support page</span> </span></span> <span class="main-menu__promo-tagline"> <div>Resources & tools for a successful installation</div> </span> </div> </a> <a href="/en-hk/support/tools/axis-site-designer" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2022-06/tablet_hands_axis_site_designer_2600x1743_2111-Productimage.png.webp?itok=lXWKCP6X" width="125" height="125" alt="Tablet in hands with AXIS Site Designer running" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>AXIS Site Designer</span> </span></span> <span class="main-menu__promo-tagline"> <div>Design your ideal solution</div> </span> </div> </a> </div> </div> </li> <li class="main-menu__depth-1-item"> <div class="main-menu__depth-1-links"> <a href="/en-hk/support/tools" class="main-menu__depth-1-link slim-link-cta"> <span class="slim-link-cta__underline"> Tools </span> </a> <a href="#" class="main-menu__deeper-link"> <svg viewBox="0 0 24 24"> <defs><style>.cls-1{fill:none;}.cls-2{fill-opacity:1;}</style></defs><title>Asset 4</title><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"> <use href="/themes/custom/axiscom/icon-sprite.svg#right-chevron"/> </g></g> </svg> </a> </div> <div class="main-menu__depth-2-wrapper "> <span class="main-menu__section-title"> <a href="/en-hk/support/tools" class="slim-link-cta slim-link-cta--large"><span class="slim-link-cta__underline">Tools</span></a> </span> <span class="main-menu__section-tagline">Help at every stage of your project</span> <ul class="main-menu__depth-2"> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/tools/find-and-compare-products" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Find and compare products </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/tools/plan-and-design-sites" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Plan and design sites </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/tools/install-and-manage-systems" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Install and manage systems </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/canon-system-design-tools" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Canon system design tools </span> </a> </li> </ul> <div class="main-menu__promo"> <a href="/en-hk/support/tools/axis-ip-utility" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2022-01/ip_utility_installer_setting_up_camera_2600x2600_2201.png.webp?itok=0D-81TG2" width="125" height="125" alt="IP Utility – Installer setting up a camera" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>AXIS IP Utility</span> </span></span> <span class="main-menu__promo-tagline"> <div>Easy discovery of IP address</div> </span> </div> </a> <a href="/en-hk/support/tools/axis-device-manager" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/man_computer_programming_adm_montage_2010_2600x1734.jpg.webp?itok=1sazF42A" width="125" height="125" alt="Person on a computer programming" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>AXIS Device Manager</span> </span></span> <span class="main-menu__promo-tagline"> <div>Installation and management of Axis devices</div> </span> </div> </a> <a href="/en-hk/support/tools/axis-site-designer" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-11/tablet_hands_axis_site_designer_2600x1743_2111.jpg.webp?itok=nbTeTaMf" width="125" height="125" alt="Hands holding a tablet with site designer on" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>AXIS Site Designer</span> </span></span> <span class="main-menu__promo-tagline"> <div>Faster from draft to done</div> </span> </div> </a> </div> </div> </li> <li class="main-menu__depth-1-item"> <div class="main-menu__depth-1-links"> <a href="/en-hk/support/rma" class="main-menu__depth-1-link slim-link-cta"> <span class="slim-link-cta__underline"> Repair and replace </span> </a> <a href="#" class="main-menu__deeper-link"> <svg viewBox="0 0 24 24"> <defs><style>.cls-1{fill:none;}.cls-2{fill-opacity:1;}</style></defs><title>Asset 4</title><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"> <use href="/themes/custom/axiscom/icon-sprite.svg#right-chevron"/> </g></g> </svg> </a> </div> <div class="main-menu__depth-2-wrapper "> <span class="main-menu__section-title"> <a href="/en-hk/support/rma" class="slim-link-cta slim-link-cta--large"><span class="slim-link-cta__underline">Repair and replace</span></a> </span> <span class="main-menu__section-tagline">Support, repair and replacement</span> <ul class="main-menu__depth-2 main-menu__depth-2--multicols"> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/rma" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> RMA information and offering </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/rma/europe" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Europe </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/rma/north-and-central-america" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> North and Central America </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/rma/north-asia" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> North Asia </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/rma/africa-and-middle-east" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Africa and Middle East </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/rma/south-america" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> South America </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/rma/south-asia-pacific" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> South Asia Pacific </span> </a> </li> </ul> <div class="main-menu__promo"> <a href="/en-hk/learning" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2023-03/student_in_class_05_2209_1600x1600.png.webp?itok=VfpgIZKq" width="125" height="125" alt="student in classroom" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>The Academy</span> </span></span> <span class="main-menu__promo-tagline"> <div>Build competencies and put new skills into practice</div> </span> </div> </a> <a href="/en-hk/support/2n-product-support" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2023-05/2N_logo_125_125.png.webp?itok=2MGkNviQ" width="125" height="125" alt="2N logo white and black" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>2N support page</span> </span></span> <span class="main-menu__promo-tagline"> <div>Resources & tools for a successful installation</div> </span> </div> </a> <a href="/en-hk/support/tools/axis-site-designer" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2022-06/tablet_hands_axis_site_designer_2600x1743_2111-Productimage.png.webp?itok=lXWKCP6X" width="125" height="125" alt="Tablet in hands with AXIS Site Designer running" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>AXIS Site Designer</span> </span></span> <span class="main-menu__promo-tagline"> <div>Design your ideal solution</div> </span> </div> </a> </div> </div> </li> <li class="main-menu__depth-1-item"> <div class="main-menu__depth-1-links"> <a href="/en-hk/support/cybersecurity/resources" class="main-menu__depth-1-link slim-link-cta"> <span class="slim-link-cta__underline"> Cybersecurity </span> </a> <a href="#" class="main-menu__deeper-link"> <svg viewBox="0 0 24 24"> <defs><style>.cls-1{fill:none;}.cls-2{fill-opacity:1;}</style></defs><title>Asset 4</title><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"> <use href="/themes/custom/axiscom/icon-sprite.svg#right-chevron"/> </g></g> </svg> </a> </div> <div class="main-menu__depth-2-wrapper "> <span class="main-menu__section-title"> <a href="/en-hk/support/cybersecurity/resources" class="slim-link-cta slim-link-cta--large"><span class="slim-link-cta__underline">Cybersecurity</span></a> </span> <span class="main-menu__section-tagline"></span> <ul class="main-menu__depth-2"> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/cybersecurity/resources" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Cybersecurity resources </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/cybersecurity/vulnerability-management" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Vulnerability management </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/cybersecurity/security-notification-service" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Subscribe to Axis security notification service </span> </a> </li> </ul> <div class="main-menu__promo"> <a href="/en-hk/learning" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2023-03/student_in_class_05_2209_1600x1600.png.webp?itok=VfpgIZKq" width="125" height="125" alt="student in classroom" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>The Academy</span> </span></span> <span class="main-menu__promo-tagline"> <div>Build competencies and put new skills into practice</div> </span> </div> </a> <a href="/en-hk/support/2n-product-support" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2023-05/2N_logo_125_125.png.webp?itok=2MGkNviQ" width="125" height="125" alt="2N logo white and black" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>2N support page</span> </span></span> <span class="main-menu__promo-tagline"> <div>Resources & tools for a successful installation</div> </span> </div> </a> <a href="/en-hk/support/tools/axis-site-designer" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2022-06/tablet_hands_axis_site_designer_2600x1743_2111-Productimage.png.webp?itok=lXWKCP6X" width="125" height="125" alt="Tablet in hands with AXIS Site Designer running" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>AXIS Site Designer</span> </span></span> <span class="main-menu__promo-tagline"> <div>Design your ideal solution</div> </span> </div> </a> </div> </div> </li> <li class="main-menu__depth-1-item"> <div class="main-menu__depth-1-links"> <a href="/en-hk/support/warranty" class="main-menu__depth-1-link slim-link-cta"> <span class="slim-link-cta__underline"> Warranty </span> </a> <a href="#" class="main-menu__deeper-link"> <svg viewBox="0 0 24 24"> <defs><style>.cls-1{fill:none;}.cls-2{fill-opacity:1;}</style></defs><title>Asset 4</title><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"> <use href="/themes/custom/axiscom/icon-sprite.svg#right-chevron"/> </g></g> </svg> </a> </div> <div class="main-menu__depth-2-wrapper "> <span class="main-menu__section-title"> <a href="/en-hk/support/warranty" class="slim-link-cta slim-link-cta--large"><span class="slim-link-cta__underline">Warranty</span></a> </span> <span class="main-menu__section-tagline">Get the most out of your investment with our 5-year warranty service</span> <ul class="main-menu__depth-2"> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/warranty" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Warranty information and offering </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/warranty/my-inventory" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> MyInventory </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/tools/axis-device-manager" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> AXIS Device Manager </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/products/axis-device-manager-extend" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> AXIS Device Manager Extend </span> </a> </li> </ul> <div class="main-menu__promo"> <a href="/en-hk/learning" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2023-03/student_in_class_05_2209_1600x1600.png.webp?itok=VfpgIZKq" width="125" height="125" alt="student in classroom" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>The Academy</span> </span></span> <span class="main-menu__promo-tagline"> <div>Build competencies and put new skills into practice</div> </span> </div> </a> <a href="/en-hk/support/2n-product-support" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2023-05/2N_logo_125_125.png.webp?itok=2MGkNviQ" width="125" height="125" alt="2N logo white and black" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>2N support page</span> </span></span> <span class="main-menu__promo-tagline"> <div>Resources & tools for a successful installation</div> </span> </div> </a> <a href="/en-hk/support/tools/axis-site-designer" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2022-06/tablet_hands_axis_site_designer_2600x1743_2111-Productimage.png.webp?itok=lXWKCP6X" width="125" height="125" alt="Tablet in hands with AXIS Site Designer running" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>AXIS Site Designer</span> </span></span> <span class="main-menu__promo-tagline"> <div>Design your ideal solution</div> </span> </div> </a> </div> </div> </li> <li class="main-menu__depth-1-item"> <div class="main-menu__depth-1-links"> <a href="https://faq.axis.com/" class="main-menu__depth-1-link slim-link-cta"> <span class="slim-link-cta__underline"> FAQ </span> </a> <a href="#" class="main-menu__deeper-link"> <svg viewBox="0 0 24 24"> <defs><style>.cls-1{fill:none;}.cls-2{fill-opacity:1;}</style></defs><title>Asset 4</title><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"> <use href="/themes/custom/axiscom/icon-sprite.svg#right-chevron"/> </g></g> </svg> </a> </div> <div class="main-menu__depth-2-wrapper "> <span class="main-menu__section-title"> <a href="https://faq.axis.com/" class="slim-link-cta slim-link-cta--large"><span class="slim-link-cta__underline">FAQ</span></a> </span> <span class="main-menu__section-tagline">Find the answers to most frequently asked questions</span> <ul class="main-menu__depth-2"> <li class="main-menu__depth-2-item"> <a href="https://faq.axis.com/" icon=external class="main-menu__depth-2-link slim-link-cta" target="_blank"> <span class="slim-link-cta__underline"> Visit our FAQ portal <span class="main-menu__depth-2-item__external-icon"></span> </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/technical-notes/library" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Technical notes library </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/glossary" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Glossary </span> </a> </li> </ul> <div class="main-menu__promo"> <a href="/en-hk/learning" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2023-03/student_in_class_05_2209_1600x1600.png.webp?itok=VfpgIZKq" width="125" height="125" alt="student in classroom" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>The Academy</span> </span></span> <span class="main-menu__promo-tagline"> <div>Build competencies and put new skills into practice</div> </span> </div> </a> <a href="/en-hk/support/2n-product-support" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2023-05/2N_logo_125_125.png.webp?itok=2MGkNviQ" width="125" height="125" alt="2N logo white and black" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>2N support page</span> </span></span> <span class="main-menu__promo-tagline"> <div>Resources & tools for a successful installation</div> </span> </div> </a> <a href="/en-hk/support/tools/axis-site-designer" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2022-06/tablet_hands_axis_site_designer_2600x1743_2111-Productimage.png.webp?itok=lXWKCP6X" width="125" height="125" alt="Tablet in hands with AXIS Site Designer running" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>AXIS Site Designer</span> </span></span> <span class="main-menu__promo-tagline"> <div>Design your ideal solution</div> </span> </div> </a> </div> </div> </li> <li class="main-menu__depth-1-item"> <div class="main-menu__depth-1-links"> <a href="/en-hk/support/troubleshooting" class="main-menu__depth-1-link slim-link-cta"> <span class="slim-link-cta__underline"> Troubleshooting </span> </a> <a href="#" class="main-menu__deeper-link"> <svg viewBox="0 0 24 24"> <defs><style>.cls-1{fill:none;}.cls-2{fill-opacity:1;}</style></defs><title>Asset 4</title><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"> <use href="/themes/custom/axiscom/icon-sprite.svg#right-chevron"/> </g></g> </svg> </a> </div> <div class="main-menu__depth-2-wrapper "> <span class="main-menu__section-title"> <a href="/en-hk/support/troubleshooting" class="slim-link-cta slim-link-cta--large"><span class="slim-link-cta__underline">Troubleshooting</span></a> </span> <span class="main-menu__section-tagline">Helpful tips to help solve your problem</span> <ul class="main-menu__depth-2"> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/troubleshooting/image-quality" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Image quality </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/troubleshooting/pan-and-tilt" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Pan and tilt </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/troubleshooting/streaming" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Streaming </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/troubleshooting/network-connection" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Network connection </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/troubleshooting/focus" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Focus </span> </a> </li> </ul> <div class="main-menu__promo"> <a href="/en-hk/learning" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2023-03/student_in_class_05_2209_1600x1600.png.webp?itok=VfpgIZKq" width="125" height="125" alt="student in classroom" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>The Academy</span> </span></span> <span class="main-menu__promo-tagline"> <div>Build competencies and put new skills into practice</div> </span> </div> </a> <a href="/en-hk/support/2n-product-support" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2023-05/2N_logo_125_125.png.webp?itok=2MGkNviQ" width="125" height="125" alt="2N logo white and black" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>2N support page</span> </span></span> <span class="main-menu__promo-tagline"> <div>Resources & tools for a successful installation</div> </span> </div> </a> <a href="/en-hk/support/tools/axis-site-designer" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2022-06/tablet_hands_axis_site_designer_2600x1743_2111-Productimage.png.webp?itok=lXWKCP6X" width="125" height="125" alt="Tablet in hands with AXIS Site Designer running" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>AXIS Site Designer</span> </span></span> <span class="main-menu__promo-tagline"> <div>Design your ideal solution</div> </span> </div> </a> </div> </div> </li> <li class="main-menu__depth-1-item"> <div class="main-menu__depth-1-links"> <a href="/en-hk/support/video-tutorials" class="main-menu__depth-1-link slim-link-cta"> <span class="slim-link-cta__underline"> Video tutorials </span> </a> <a href="#" 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href="https://www.youtube.com/c/AxisTechnicalSupportVideos" icon=external class="main-menu__depth-2-link slim-link-cta" target="_blank"> <span class="slim-link-cta__underline"> Watch our playlists on YouTube <span class="main-menu__depth-2-item__external-icon"></span> </span> </a> </li> </ul> <div class="main-menu__promo"> <a href="/en-hk/learning" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2023-03/student_in_class_05_2209_1600x1600.png.webp?itok=VfpgIZKq" width="125" height="125" alt="student in classroom" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>The Academy</span> </span></span> <span class="main-menu__promo-tagline"> <div>Build competencies and put new skills into practice</div> </span> </div> </a> <a href="/en-hk/support/2n-product-support" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2023-05/2N_logo_125_125.png.webp?itok=2MGkNviQ" width="125" height="125" alt="2N logo white and black" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>2N support page</span> </span></span> <span class="main-menu__promo-tagline"> <div>Resources & tools for a successful installation</div> </span> </div> </a> <a href="/en-hk/support/tools/axis-site-designer" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" 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7.5H6.25a.75.75 0 0 0-.75.75v9.5c0 .414.336.75.75.75h11.5a.75.75 0 0 0 .75-.75v-9.5a.75.75 0 0 0-.75-.75Zm-5.75 4a1.5 1.5 0 1 1 0 3 1.5 1.5 0 0 1 0-3Zm0-10A2.5 2.5 0 0 0 9.5 6v2h5V6A2.5 2.5 0 0 0 12 3.5Z"/> </svg> </span> <span class="main-menu__depth-2-item-notice">(Requires MyAxis access)</span> </a> <a class="main-menu__depth-2-link slim-link-cta" href="/en-hk/support/helpdesk" data-myaxis-access="myaxis partner"> <span class="slim-link-cta__underline"> Helpdesk </span> </a> </li> <li class="main-menu__depth-2-item"> <a class="main-menu__depth-2-link main-menu__depth-2-link--locked" href="/my-axis/login?destination=/en-hk/support/chat" data-myaxis-access="offline"> <span> Chat <svg class="main-menu__depth-2-item__padlock-icon" xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24"> <path fill="currentcolor" d="M12 2a4 4 0 0 1 4 4v2h1.75A2.25 2.25 0 0 1 20 10.25v9.5A2.25 2.25 0 0 1 17.75 22H6.25A2.25 2.25 0 0 1 4 19.75v-9.5A2.25 2.25 0 0 1 6.25 8H8V6a4 4 0 0 1 4-4Zm5.75 7.5H6.25a.75.75 0 0 0-.75.75v9.5c0 .414.336.75.75.75h11.5a.75.75 0 0 0 .75-.75v-9.5a.75.75 0 0 0-.75-.75Zm-5.75 4a1.5 1.5 0 1 1 0 3 1.5 1.5 0 0 1 0-3Zm0-10A2.5 2.5 0 0 0 9.5 6v2h5V6A2.5 2.5 0 0 0 12 3.5Z"/> </svg> </span> <span class="main-menu__depth-2-item-notice">(Requires MyAxis access)</span> </a> <a class="main-menu__depth-2-link slim-link-cta" href="/en-hk/support/chat" data-myaxis-access="myaxis partner"> <span class="slim-link-cta__underline"> Chat </span> </a> </li> <li class="main-menu__depth-2-item"> <a class="main-menu__depth-2-link main-menu__depth-2-link--locked" href="/my-axis/login?destination=/en-hk/support/phone" data-myaxis-access="offline"> <span> Phone <svg class="main-menu__depth-2-item__padlock-icon" xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 24"> <path fill="currentcolor" d="M12 2a4 4 0 0 1 4 4v2h1.75A2.25 2.25 0 0 1 20 10.25v9.5A2.25 2.25 0 0 1 17.75 22H6.25A2.25 2.25 0 0 1 4 19.75v-9.5A2.25 2.25 0 0 1 6.25 8H8V6a4 4 0 0 1 4-4Zm5.75 7.5H6.25a.75.75 0 0 0-.75.75v9.5c0 .414.336.75.75.75h11.5a.75.75 0 0 0 .75-.75v-9.5a.75.75 0 0 0-.75-.75Zm-5.75 4a1.5 1.5 0 1 1 0 3 1.5 1.5 0 0 1 0-3Zm0-10A2.5 2.5 0 0 0 9.5 6v2h5V6A2.5 2.5 0 0 0 12 3.5Z"/> </svg> </span> <span class="main-menu__depth-2-item-notice">(Requires MyAxis access)</span> </a> <a class="main-menu__depth-2-link slim-link-cta" href="/en-hk/support/phone" data-myaxis-access="myaxis partner"> <span class="slim-link-cta__underline"> Phone </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/2n-product-support" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> 2N support </span> </a> </li> </ul> <div class="main-menu__promo"> <a href="/en-hk/learning" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2023-03/student_in_class_05_2209_1600x1600.png.webp?itok=VfpgIZKq" width="125" height="125" alt="student in classroom" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>The Academy</span> </span></span> <span class="main-menu__promo-tagline"> <div>Build competencies and put new skills into practice</div> </span> </div> </a> <a href="/en-hk/support/2n-product-support" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2023-05/2N_logo_125_125.png.webp?itok=2MGkNviQ" width="125" height="125" alt="2N logo white and black" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>2N support page</span> </span></span> <span class="main-menu__promo-tagline"> <div>Resources & tools for a successful installation</div> </span> </div> </a> <a href="/en-hk/support/tools/axis-site-designer" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2022-06/tablet_hands_axis_site_designer_2600x1743_2111-Productimage.png.webp?itok=lXWKCP6X" width="125" height="125" alt="Tablet in hands with AXIS Site Designer running" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>AXIS Site Designer</span> </span></span> <span class="main-menu__promo-tagline"> <div>Design your ideal solution</div> </span> </div> </a> </div> </div> </li> </ul> </div> </div> </div> <a href="#" class="main-menu__deeper-link"> <svg viewBox="0 0 24 24"> 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<defs><style>.cls-1{fill:none;}.cls-2{fill-opacity:1;}</style></defs><title>Asset 4</title><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"> <use href="/themes/custom/axiscom/icon-sprite.svg#right-chevron"/> </g></g> </svg> </a> </div> <div class="main-menu__depth-2-wrapper "> <span class="main-menu__section-title"> <a href="/en-hk/partner" class="slim-link-cta slim-link-cta--large"><span class="slim-link-cta__underline">Partner</span></a> </span> <span class="main-menu__section-tagline">Whether you’re a system integrator, reseller, software or technology vendor, we have a partner program that strongly supports your goals.</span> <ul class="main-menu__depth-2 main-menu__depth-2--multicols"> <li class="main-menu__depth-2-item"> <a href="/en-hk/a-and-e-program" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Architecture & Engineering (A&E) program </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/partner/channel-partner-program" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Axis Channel Partner Program </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/developer-community" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Axis Developer Community </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/partner/technology-integration-partner-program" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Axis Technology Integration Partner Program </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/partner/programs" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Find the right program for you </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/where-to-buy" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Find a partner close to you </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support/tools/technology-partner-finder" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Find and compare partner solutions </span> </a> </li> <li class="main-menu__depth-2-item"> <a href="/en-hk/support" class="main-menu__depth-2-link slim-link-cta" > <span class="slim-link-cta__underline"> Support </span> </a> </li> </ul> <div class="main-menu__promo"> <a href="/partner_pages/" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-05/handshake_woman_hands_group_2009_hi_2600px.jpg.webp?itok=Ark0jkuD" width="125" height="125" alt="woman shaking hands, a group of people in the background" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Already a partner?</span> </span></span> <span class="main-menu__promo-tagline"> <div>Log in to our partner web</div> </span> </div> </a> <a href="/en-hk/support/tools" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-05/hand_technical_drawing_1808_hi_2600px.png.webp?itok=XOSassTz" width="125" height="125" alt="a hand holding a pen, making a technical drawing" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Tools</span> </span></span> <span class="main-menu__promo-tagline"> <div>Find tools for every step of your project</div> </span> </div> </a> <a href="https://aemedia.axis.com/" class="paragraph paragraph--type--menu-promo-spot paragraph--view-mode--default main-menu__promo-item"> <div class="main-menu__promo-media"> <img loading="lazy" src="/sites/axis/files/styles/square_125x125_jpg/public/2021-06/architect_builder_hardhats_laptop_1912_2600x1950px.jpg.webp?itok=RfOEfST5" width="125" height="125" alt="architect builders wearing helmets, looking at a laptop screen" /> </div> <div class="main-menu__promo-text"> <span class="main-menu__promo-title slim-link-cta"><span class="slim-link-cta__underline"> <span>Log in to AXIS A&E Media</span> </span></span> <span class="main-menu__promo-tagline"> <div>Log in to Axis A&E Media</div> </span> </div> </a> </div> </div> </li> </ul> </div> </div> </div> <a href="#" class="main-menu__deeper-link"> <svg viewBox="0 0 24 24"> <defs><style>.cls-1{fill:none;}.cls-2{fill-opacity:1;}</style></defs><title>Asset 4</title><g id="Layer_2" data-name="Layer 2"><g id="Layer_1-2" data-name="Layer 1"> <use href="/themes/custom/axiscom/icon-sprite.svg#right-chevron"/> </g></g> </svg> </a> </li> <li class="main-menu__depth-0-item"> <span class="main-menu__depth-0-link-container"> <a href="/en-hk/where-to-buy" class="main-menu__depth-0-link" data-drupal-link-system-path="node/3436">Where to buy</a> </span> </li> </ul> </div> </div> </div> </div> </nav> </div> <div> <div data-drupal-messages-fallback class="hidden"></div> </div> </div> <main role="main"> <a id="main-content" tabindex="-1"></a> <div> <div id="block-axiscom-content"> <div class="general__header-wrapper general__header-wrapper--gray"> <div data-history-node-id="48833" class="container breadcrumb-replacement-spacing"> <div class="row"> <div class="col-xs-12 col-md-10 col-md-offset-1 no-padding-top"> <div class="basic-page__header"> <h1 class="title-attention"> <span>South Asia Pacific</span> </h1> <div class="preamble preamble--large"><p>Support, repair and replacement</p></div> <div id="portal-header"></div> </div> </div> </div> </div> </div> <div class="basic-page-overview"> <div class="paragraph-wrapper paragraph-wrapper___-column-text paragraph-wrapper--default"> <div class="container"> <div class="row"> <div class="col-xs-12 no-padding-top no-padding-bottom"> <div class="paragraph-one-col-text"> <div class="row"> <div class="col-xs-12 col-md-10 col-md-offset-1 col-lg-8 col-lg-offset-2"> <h2>Checklist for common problems</h2> <div class="js-glossary-terms"> <p>If your product doesn't work, make sure that:</p><ul class="list"><li class="list__item">Power is connected and the Power LED is on.</li><li class="list__item">The product is connected to the network.</li><li class="list__item">The product has the latest device software version.</li><li class="list__item">Try restoring the factory default settings.</li></ul> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph-wrapper paragraph-wrapper___-column-text paragraph-wrapper--default"> <div class="container"> <div class="row"> <div class="col-xs-12 no-padding-top no-padding-bottom"> <div class="paragraph-one-col-text"> <div class="row"> <div class="col-xs-12 col-md-10 col-md-offset-1 col-lg-8 col-lg-offset-2"> <h2>Still a problem?</h2> <div class="js-glossary-terms"> <p>Follow these steps until your problem has been solved.</p> <ul class="list"> <li class="list__item"><strong>Search FAQ database</strong><br> Search the <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="d1edee56-56fa-4d72-a56e-88cf0cf43c38" href="/en-hk/support/faq" title="FAQ database" class="link">FAQ database</a>.<br>  </li> <li class="list__item"><strong>Contact Axis Online Helpdesk</strong><br> If your unit still does not work as expected, contact <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="78aa72ad-bf26-4b04-80bb-013b5f3f71ab" href="/en-hk/support/helpdesk" title="Helpdesk" class="link">Axis online helpdesk</a> to obtain assistance from an Axis technical support engineer.<br>  </li> <li class="list__item"><strong>Attach a server report</strong><br> If possible, <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="9fd7b3a7-9392-4302-ac69-3c452a430387" href="/en-hk/support/helpdesk/attaching-files" title="Attaching files" class="link">attach a server report</a> from the product.<br>  </li> <li class="list__item"><strong>Assistance from Axis technical support engineer</strong><br> You will obtain assistance from an Axis technical support engineer.<br>  </li> <li class="list__item"><strong>Return your unit according to given instructions</strong><br> If your unit still does not work as expected, return your defective unit marked with your authorized case number to your Axis approved RMA partner or to your local reseller - according to the instructions given in your support case.<br>  </li> <li class="list__item"><strong>A fully functional unit is sent to you</strong><br> Your Axis approved RMA partner will repair or replace your unit and return it to you. Or, your local reseller will send the defective unit to its distributor, who will send the unit on to Axis for a repaired or refurbished unit. You will receive a fully functional unit.</li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph-wrapper paragraph-wrapper___-column-text paragraph-wrapper--gray"> <div class="container"> <div class="row"> <div class="col-xs-12 no-padding-top no-padding-bottom"> <div class="paragraph-one-col-text"> <div class="row"> <div class="col-xs-12 col-md-10 col-md-offset-1 col-lg-8 col-lg-offset-2"> <h2>Support</h2> <div class="js-glossary-terms"> <p>Support in various formats is readily available to Axis customers in need of product assistance. Find more information about troubleshooting in the <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="d1edee56-56fa-4d72-a56e-88cf0cf43c38" href="/en-hk/support/faq" title="FAQ database" class="link">FAQs</a>. For more advanced questions, contact <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="78aa72ad-bf26-4b04-80bb-013b5f3f71ab" href="/en-hk/support/helpdesk" title="Helpdesk" class="link">Axis online helpdesk</a>, chat or call technical support.</p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph-wrapper paragraph-wrapper___-column-text paragraph-wrapper--gray"> <div class="container"> <div class="row"> <div class="col-xs-12 no-padding-top no-padding-bottom"> <div class="paragraph-one-col-text"> <div class="row"> <div class="col-xs-12 col-md-10 col-md-offset-1 col-lg-8 col-lg-offset-2"> <h2>30-day replacement</h2> <div class="js-glossary-terms"> <p>Should an Axis product be found to be defective within 30 days from the date of purchase, you are entitled to a new unit. You must always have a <a href="https://www.axis.com/support/helpdesk" class="link">helpdesk</a> case to verify that the unit is authorized for a 30-day replacement. Your Axis approved partner will then replace the faulty unit with a new unit.</p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph-wrapper paragraph-wrapper___-column-text paragraph-wrapper--gray"> <div class="container"> <div class="row"> <div class="col-xs-12 no-padding-top no-padding-bottom"> <div class="paragraph-one-col-text"> <div class="row"> <div class="col-xs-12 col-md-10 col-md-offset-1 col-lg-8 col-lg-offset-2"> <h2>Warranty replacement and repair*</h2> <div class="js-glossary-terms"> <p>Should an Axis product be found to be defective within the warranty period, it is defined as an RMA (Return Material Authorization) claim. This entitles you to have the unit either repaired or replaced. You must always have a <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="78aa72ad-bf26-4b04-80bb-013b5f3f71ab" href="/en-hk/support/helpdesk" title="Helpdesk" class="link">helpdesk</a> case to verify that the unit is authorized for RMA. Your Axis approved partner will test and repair the unit. If it is not repairable, it will be replaced with a refurbished unit.</p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph-wrapper paragraph-wrapper___-column-text paragraph-wrapper--gray"> <div class="container"> <div class="row"> <div class="col-xs-12 no-padding-top no-padding-bottom"> <div class="paragraph-one-col-text"> <div class="row"> <div class="col-xs-12 col-md-10 col-md-offset-1 col-lg-8 col-lg-offset-2"> <h2>Out of warranty and repair*</h2> <div class="js-glossary-terms"> <p>If you have a broken unit that is out of the warranty period, you are welcome to contact <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="78aa72ad-bf26-4b04-80bb-013b5f3f71ab" href="/en-hk/support/helpdesk" title="Helpdesk" class="link">Axis online helpdesk</a> for troubleshooting. Out of Warranty products will be handled at Axis' discretion.* To determine a product's warranty, you may need to send a proof of purchase to the technical support engineer who will assist you. If the product is determined to be defective, an RMA will be issued and you will be advised how to return the product with the RMA number clearly marked on the outside of the package.</p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="paragraph-wrapper paragraph-wrapper__footnote paragraph-wrapper--gray"> <div class="container"> <div class="row"> <div class="col-xs-12 no-padding-top no-padding-bottom"> <div class="paragraph paragraph--type--footnote paragraph--view-mode--default footnote"> <div class="row"> <div class="col-xs-12 no-padding-top"> <span class="footnote__title">note</span> <div><p><em>* To determine a product's warranty, you may need to send a proof of purchase to the technical support engineer who will assist you. If the product is determined to be defective, an RMA will be issued and you will be advised how to return the product with the RMA number clearly marked on the outside of the package.</em></p></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="scroll-to-top__wrapper" id="scroll-to-top-wrapper"> <a href="#top" class="scroll-to-top" id="scroll-to-top" aria-label="Scroll to top"><span class="scroll-to-top__hidden-label">To top</span> <svg class="scroll-to-top__icon" version="1.1" id="backToTopBtn" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="0 0 56 56" style="enable-background:new 0 0 56 56;" xml:space="preserve"> <circle id="black-circle" cx="28" cy="28" r="25" /> <path id="white-stroke" d="M28,0C12.5,0,0,12.5,0,28c0,15.5,12.5,28,28,28s28-12.5,28-28C56,12.5,43.5,0,28,0z M28,53 C14.2,53,3,41.8,3,28S14.2,3,28,3s25,11.2,25,25S41.8,53,28,53z"/> <circle id="yellow-stroke" cx="28" cy="28" r="26.5" /> <path id="arrow" d="M29.7,17.6c-0.4-0.4-1-0.3-1.4,0.1c-0.4,0.4-0.3,1,0,1.4l8.3,7.9H17c-0.6,0-1,0.4-1,1s0.4,1,1,1 h19.6l-8.3,7.9c-0.4,0.4-0.4,1,0,1.4c0.4,0.4,1,0.4,1.4,0l0,0l9.9-9.4c0.2-0.2,0.4-0.5,0.4-0.8c0-0.1,0-0.3,0-0.4 c0-0.3-0.2-0.6-0.4-0.8L29.7,17.6z"/> </svg> </a> </div> </main> <footer role="contentinfo"> <div class="axis-tracks"> <span class="axis-tracks__parallelogram"></span> </div> <div> <section class="footer-section__background-light"> <div class="container"> <div class="row"> <div class="col-xs-12"> <nav role="navigation" aria-labelledby="block-axiscom-footer-menu" id="block-axiscom-footer" class="block block-menu footer-menu"> <h2 class="visually-hidden" id="block-axiscom-footer-menu">Footer menu</h2> <ul> <li class="footer__dropdown js-dropdown"> <a href="/en-hk/about-axis" class="footer__link" data-drupal-link-system-path="node/3171">Company</a> <button> <span class="footer__dropdown-arrow"></span> </button> <ul> <li class="footer__dropdown--child"> <a href="/en-hk/about-axis" class="footer__link" data-drupal-link-system-path="node/3171">About us</a> </li> <li class="footer__dropdown--child"> <a href="/en-hk/about-axis/corporate-governance" class="footer__link" data-drupal-link-system-path="node/3178">Corporate governance</a> </li> <li class="footer__dropdown--child"> <a href="/en-hk/about-axis/sustainability" class="footer__link" data-drupal-link-system-path="node/3223">Sustainability</a> </li> <li class="footer__dropdown--child"> <a href="/en-hk/about-axis/cybersecurity" class="footer__link" data-drupal-link-system-path="node/3411">Cybersecurity</a> </li> <li class="footer__dropdown--child"> <a href="/en-hk/compliance" title="Compliance" class="footer__link" data-drupal-link-system-path="node/51382">Compliance</a> </li> <li class="footer__dropdown--child"> <a href="/en-hk/privacy" class="footer__link" data-drupal-link-system-path="node/3241">Privacy</a> </li> <li class="footer__dropdown--child"> <a href="/en-hk/about-axis/quality" class="footer__link" data-drupal-link-system-path="node/3221">Quality</a> </li> </ul> </li> <li class="footer__dropdown js-dropdown"> <a href="/en-hk/contact-us" class="footer__link" data-drupal-link-system-path="node/3357">Contact</a> <button> <span class="footer__dropdown-arrow"></span> </button> <ul> <li class="footer__dropdown--child"> <a href="/en-hk/contact-us" class="footer__link" data-drupal-link-system-path="node/3357">Contact us</a> </li> <li class="footer__dropdown--child"> <a href="/en-hk/where-to-buy" class="footer__link" data-drupal-link-system-path="node/3436">Find a reseller</a> </li> <li class="footer__dropdown--child"> <a href="/en-hk/axis-experience-center" class="footer__link" data-drupal-link-system-path="node/3982">Experience Center</a> </li> </ul> </li> <li class="footer__dropdown js-dropdown"> <a href="/en-hk/careers" class="footer__link" data-drupal-link-system-path="node/3238">Careers</a> <button> <span class="footer__dropdown-arrow"></span> </button> <ul> <li class="footer__dropdown--child"> <a href="/en-hk/careers/why-join-axis" class="footer__link" data-drupal-link-system-path="node/3248">A great place to grow</a> </li> <li class="footer__dropdown--child"> <a href="/en-hk/careers/student-opportunities" class="footer__link" data-drupal-link-system-path="node/3250">Student opportunities</a> </li> <li class="footer__dropdown--child"> <a href="/en-hk/careers/learning-organization" class="footer__link" data-drupal-link-system-path="node/3253">Learning organization</a> </li> <li class="footer__dropdown--child"> <a href="https://lifeat.axis.com/" class="footer__link">Life at Axis - 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