Support FAQ | Canvas

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/sites/default/files/styles/small_hq/public/image/2024-11/mastery_bug_color_rgb.png?itok=F8ZTW5qc 2x"/> <source type="image/png" width="355" height="227" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/mastery_bug_color_rgb.png?itok=qkzVTi41 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/mastery_bug_color_rgb.png?itok=Qkcjty8s 2x"/> <img loading="eager" width="355" height="227" src="https://www.instructure.com/sites/default/files/image/2021-06/Clear.gif" alt="Mastery Logo Bug" class="lazyload" data-src="/sites/default/files/styles/x_small_hq/public/image/2024-11/mastery_bug_color_rgb.png?itok=qkzVTi41" typeof="foaf:Image" /> </picture> </div> </article> <span class="tab-label">Mastery</span> </a> </li> <li class="tabs-title "> <a href="#impact-58669" aria-selected="true"> <article class="media media--type-image media--view-mode-icon"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <picture> <source media="all and (min-width: 640px)" type="image/webp" width="281" height="318" data-srcset="/sites/default/files/styles/2x_small_hq/public/image/2024-11/impact_bug_color_rgb.png.webp?itok=3Ji_ooH5 1x, /sites/default/files/styles/small_hq/public/image/2024-11/impact_bug_color_rgb.png.webp?itok=vOQgq_98 2x"/> <source type="image/webp" width="281" height="318" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/impact_bug_color_rgb.png.webp?itok=Kxgj2trc 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/impact_bug_color_rgb.png.webp?itok=er7ucx4S 2x"/> <source media="all and (min-width: 640px)" type="image/png" width="281" height="318" data-srcset="/sites/default/files/styles/2x_small_hq/public/image/2024-11/impact_bug_color_rgb.png?itok=3Ji_ooH5 1x, /sites/default/files/styles/small_hq/public/image/2024-11/impact_bug_color_rgb.png?itok=vOQgq_98 2x"/> <source type="image/png" width="281" height="318" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/impact_bug_color_rgb.png?itok=Kxgj2trc 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/impact_bug_color_rgb.png?itok=er7ucx4S 2x"/> <img loading="eager" width="281" height="318" src="https://www.instructure.com/sites/default/files/image/2021-06/Clear.gif" alt="Impact Logo bug" class="lazyload" data-src="/sites/default/files/styles/x_small_hq/public/image/2024-11/impact_bug_color_rgb.png?itok=Kxgj2trc" typeof="foaf:Image" /> </picture> </div> </article> <span class="tab-label">Impact</span> </a> </li> <li class="tabs-title "> <a href="#learn-platform-58669" aria-selected="true"> <article class="media media--type-image media--view-mode-icon"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <picture> <source media="all and (min-width: 640px)" type="image/webp" width="300" height="301" data-srcset="/sites/default/files/styles/2x_small_hq/public/image/2024-11/learnplatform_bug_color.png.webp?itok=NNcPXhws 1x, /sites/default/files/styles/small_hq/public/image/2024-11/learnplatform_bug_color.png.webp?itok=8azjBIsC 2x"/> <source type="image/webp" width="300" height="301" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/learnplatform_bug_color.png.webp?itok=xjt59luH 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/learnplatform_bug_color.png.webp?itok=ZYdU5eze 2x"/> <source media="all and (min-width: 640px)" type="image/png" width="300" height="301" data-srcset="/sites/default/files/styles/2x_small_hq/public/image/2024-11/learnplatform_bug_color.png?itok=NNcPXhws 1x, /sites/default/files/styles/small_hq/public/image/2024-11/learnplatform_bug_color.png?itok=8azjBIsC 2x"/> <source type="image/png" width="300" height="301" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/learnplatform_bug_color.png?itok=xjt59luH 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/learnplatform_bug_color.png?itok=ZYdU5eze 2x"/> <img loading="eager" width="300" height="301" src="https://www.instructure.com/sites/default/files/image/2021-06/Clear.gif" alt="LearnPlatform Logo bug" class="lazyload" data-src="/sites/default/files/styles/x_small_hq/public/image/2024-11/learnplatform_bug_color.png?itok=xjt59luH" typeof="foaf:Image" /> </picture> </div> </article> <span class="tab-label">Learn Platform</span> </a> </li> <li class="tabs-title "> <a href="#intelligent-insights-58669" aria-selected="true"> <article class="media media--type-image media--view-mode-icon"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <picture> <source media="all and (min-width: 640px)" type="image/webp" width="175" height="197" data-srcset="/sites/default/files/styles/2x_small_hq/public/image/2024-11/instructure_bug_rgb_color.png.webp?itok=YsgGVEmB 1x, /sites/default/files/styles/small_hq/public/image/2024-11/instructure_bug_rgb_color.png.webp?itok=_EXuGAzB 2x"/> <source type="image/webp" width="175" height="197" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/instructure_bug_rgb_color.png.webp?itok=WmK8cqqq 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/instructure_bug_rgb_color.png.webp?itok=77bxJv18 2x"/> <source media="all and (min-width: 640px)" type="image/png" width="175" height="197" data-srcset="/sites/default/files/styles/2x_small_hq/public/image/2024-11/instructure_bug_rgb_color.png?itok=YsgGVEmB 1x, /sites/default/files/styles/small_hq/public/image/2024-11/instructure_bug_rgb_color.png?itok=_EXuGAzB 2x"/> <source type="image/png" width="175" height="197" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/instructure_bug_rgb_color.png?itok=WmK8cqqq 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/instructure_bug_rgb_color.png?itok=77bxJv18 2x"/> <img loading="eager" width="175" height="197" src="https://www.instructure.com/sites/default/files/image/2021-06/Clear.gif" alt="Instructure Logo bug" class="lazyload" data-src="/sites/default/files/styles/x_small_hq/public/image/2024-11/instructure_bug_rgb_color.png?itok=WmK8cqqq" typeof="foaf:Image" /> </picture> </div> </article> <span class="tab-label">Intelligent Insights</span> </a> </li> </ul> <div class="menu-tabs-content" data-tabs-content="menu-tabs-58669" > <div class="tabs-panel tab-active" id="canvas--58669"> <div class="paragraph paragraph--type--menu-tab paragraph--view-mode--default"> <div class='sub-menu-toggle'></div> <div class='parent-heading'>K-12 Products</div> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>Details</p> </div> <div class="field field--name-field-logo field--type-entity-reference field--label-hidden field__item"><article class="media media--type-image media--view-mode-entity-embed"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/image/2023-07/Canvas_Horizontal_ByInstructure_Color_RGB.png" width="1095" height="321" alt="Canvas Logo" typeof="foaf:Image" /> </div> </article> </div> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p><span><span><span><span><span><span>Simplify teaching and learning activities, organize coursework, and keep teachers, students, and families connected and communicating—all in one place.</span></span></span></span></span></span></p></div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/k12/products/canvas/canvas-lms">Canvas LMS</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/k12/products/canvas/canvas-catalog">Canvas Catalog</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/k12/products/canvas/canvas-studio">Canvas Studio</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/k12/products/canvas/canvas-credentials">Canvas Credentials</a></div> </div> </div> </div> </div> </div> </div> <div class="tabs-panel" id="mastery-58669"> <div class="paragraph paragraph--type--menu-tab paragraph--view-mode--default"> <div class='sub-menu-toggle'></div> <div class='parent-heading'>K-12 Products</div> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>Details</p> </div> <div class="field field--name-field-logo field--type-entity-reference field--label-hidden field__item"><article class="media media--type-image media--view-mode-entity-embed"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/image/2021-12/Mastery_Horizontal_ByInstructure_Color_RGB.png" width="1173" height="256" alt="Mastery logo horizontal" typeof="foaf:Image" /> </div> </article> </div> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p><span><span><span><span><span><span>Drive learning outcomes with high-quality assessments and actionable insights that inform and improve teaching and learning.</span></span></span></span></span></span></p></div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/k12/products/mastery/mastery-connect">Mastery Connect</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/k12/products/mastery/mastery-item-bank">Mastery Item Bank</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/k12/products/mastery/mastery-predictive-assessments">Mastery Predictive Assessments</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/k12/products/mastery/mastery-view-college-prep-assessments">Mastery View College Prep Assessments</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/k12/products/mastery/mastery-view-formative-assessments">Mastery View Formative Assessments</a></div> </div> </div> </div> </div> </div> </div> <div class="tabs-panel" id="impact-58669"> <div class="paragraph paragraph--type--menu-tab paragraph--view-mode--default"> <div class='sub-menu-toggle'></div> <div class='parent-heading'>K-12 Products</div> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>Details</p> </div> <div class="field field--name-field-logo field--type-entity-reference field--label-hidden field__item"><article class="media media--type-image media--view-mode-entity-embed"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/image/2021-12/Impact_Horizontal_ByInstructure_Color_RGB.png" width="1060" height="313" alt="Impact logo horizontal" typeof="foaf:Image" /> </div> </article> </div> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p><span><span><span><span><span><span>Maximize edtech usage with data-backed support and communication tools that help educators unlock the full potential of their tech.</span></span></span></span></span></span></p></div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/k12/products/impact">Impact</a></div> </div> </div> </div> </div> </div> </div> <div class="tabs-panel" id="learn-platform-58669"> <div class="paragraph paragraph--type--menu-tab paragraph--view-mode--default"> <div class='sub-menu-toggle'></div> <div class='parent-heading'>K-12 Products</div> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>Details</p> </div> <div class="field field--name-field-logo field--type-entity-reference field--label-hidden field__item"><article class="media media--type-image media--view-mode-entity-embed"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/image/2023-06/LearnPlatform_ByInstructure_Lockup_Dark.png" width="929" height="311" alt="LearnPlatform By Instructure - Dark Logo" typeof="foaf:Image" /> </div> </article> </div> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p><span><span><span><span><span><span>Make evidence-based decisions about edtech investments to ensure their safety, cost-effectiveness, compliance and efficacy.</span></span></span></span></span></span></p></div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/k12/products/learnplatform">Learn Platform</a></div> </div> </div> </div> </div> </div> </div> <div class="tabs-panel" id="intelligent-insights-58669"> <div class="paragraph paragraph--type--menu-tab paragraph--view-mode--default"> <div class='sub-menu-toggle'></div> <div class='parent-heading'>K-12 Products</div> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>Details</p> </div> <div class="field field--name-field-logo field--type-entity-reference field--label-hidden field__item"><article class="media media--type-image media--view-mode-entity-embed"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/image/2024-11/intelligent-insights-logo-rgb-color.png" width="931" height="174" alt="Intelligent Insights Horizontal Logo" typeof="foaf:Image" /> </div> </article> </div> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>Unlock the full potential of your data with AI-powered insights that reveal what's working, what's not, and where you need to focus your efforts.</p></div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/products/intelligent-insights">Intelligent Insights</a></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-default paragraph--view-mode--default"> <div class="field field--name-field-link field--type-link field--label-hidden field__item"> <a href="/services" id="button-24121-menu_tabs-58668" aria-label="Services"> Services </a> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-default paragraph--view-mode--default"> <div class="field field--name-field-link field--type-link field--label-hidden field__item"> <a href="/leadership-development" id="button-24121-menu_tabs-58684" aria-label="Leadership Development"> Leadership Development </a> </div> </div> </div> </div> </div> </div> </div> </li> <li class="menu-item menu-callout"> <div class='field--name-field-heading'>Featured Resource</div> <div class="menu_link_content menu-link-contentmain view-mode-callout"> <div class="field field--name-field-p-callout field--type-entity-reference-revisions field--label-hidden field__item">  <div class="paragraph paragraph--type--menu-callout paragraph--view-mode--default"> <a href=/resources/case-studies/kenmore-town-tonawanda-fulfilling-need-true-learning-platform> <div class="field field--name-field-media field--type-entity-reference field--label-hidden field__item"> <picture> <source srcset="/sites/default/files/styles/small_hq/public/image/2024-09/kenton_thumbnail.png.webp?itok=czoWQJ90 1x, /sites/default/files/styles/large_hq/public/image/2024-09/kenton_thumbnail.png.webp?itok=QYpXEgta 2x" type="image/webp" width="640" height="360"/> <source srcset="/sites/default/files/styles/small_hq/public/image/2024-09/kenton_thumbnail.png?itok=czoWQJ90 1x, /sites/default/files/styles/large_hq/public/image/2024-09/kenton_thumbnail.png?itok=QYpXEgta 2x" type="image/png" width="640" height="360"/> <img loading="lazy" srcset="/sites/default/files/styles/small_hq/public/image/2024-09/kenton_thumbnail.png?itok=czoWQJ90 1x, /sites/default/files/styles/large_hq/public/image/2024-09/kenton_thumbnail.png?itok=QYpXEgta 2x" width="640" height="360" src="/sites/default/files/styles/small_hq/public/image/2024-09/kenton_thumbnail.png?itok=czoWQJ90" alt="blue logo for kenton unified school district with a pic of a classroom learning on chromebooks" typeof="foaf:Image" /> </picture> </div> <div class="paragraph-content"> <div class="clearfix text-formatted field field--name-field-micro-heading field--type-text-long field--label-hidden field__item"><p>Case Study</p> </div> <h4 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="pstyle-typetextcss-td-border-1px-solid-ccccccbr-mso-data-placementsame-cell-stylekenmore-town-of-tonawanda-fulfilling-the-need-for-a-true-lmsp"><p> <style type="text/css"> </style> Kenmore - Town of Tonawanda: Fulfilling The Need for a True LMS</p> </h4> </div> </a> </div> </div> </div> </li> </ul> </li> <li class="menu-item menu-item--expanded"> <a href='#' tabindex='0'>Higher ED</a> <ul class="menu_link_content menu-link-contentmain view-mode-default menu-type-default menu"> <li class="menu-item"> <div class="menu_link_content menu-link-contentmain view-mode-tabs"> <div class="field field--name-field-p-menu-tabs field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--menu-tabs paragraph--view-mode--default"> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>Higher Education Solutions</p> </div> <div class="field field--name-field-menu-tabs field--type-entity-reference-revisions field--label-hidden"> <ul class="tabs menu-tabs-container" data-tabs id="menu-tabs-58696" data-link-active-class="tab-active" data-panel-active-class="tab-active"> <li class="tabs-title tab-active"> <a href="#canvas-58696" aria-selected="true"> <article class="media media--type-image media--view-mode-icon"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <picture> <source media="all and (min-width: 640px)" type="image/webp" width="320" height="321" data-srcset="/sites/default/files/styles/2x_small_hq/public/image/2024-11/canvas_bug_color_rgb.png.webp?itok=PZFyKENS 1x, /sites/default/files/styles/small_hq/public/image/2024-11/canvas_bug_color_rgb.png.webp?itok=OvyVtB0r 2x"/> <source type="image/webp" width="382" height="383" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/canvas_bug_color_rgb.png.webp?itok=omkoToZu 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/canvas_bug_color_rgb.png.webp?itok=1keKvE_T 2x"/> <source media="all and (min-width: 640px)" type="image/png" width="320" height="321" data-srcset="/sites/default/files/styles/2x_small_hq/public/image/2024-11/canvas_bug_color_rgb.png?itok=PZFyKENS 1x, /sites/default/files/styles/small_hq/public/image/2024-11/canvas_bug_color_rgb.png?itok=OvyVtB0r 2x"/> <source type="image/png" width="382" height="383" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/canvas_bug_color_rgb.png?itok=omkoToZu 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/canvas_bug_color_rgb.png?itok=1keKvE_T 2x"/> <img loading="eager" width="382" height="383" src="https://www.instructure.com/sites/default/files/image/2021-06/Clear.gif" alt="Canvas bug logo" class="lazyload" data-src="/sites/default/files/styles/x_small_hq/public/image/2024-11/canvas_bug_color_rgb.png?itok=omkoToZu" typeof="foaf:Image" /> </picture> </div> </article> <span class="tab-label">Canvas</span> </a> </li> <li class="tabs-title "> <a href="#impact-58696" aria-selected="true"> <article class="media media--type-image media--view-mode-icon"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <picture> <source media="all and (min-width: 640px)" type="image/webp" width="281" height="318" data-srcset="/sites/default/files/styles/2x_small_hq/public/image/2024-11/impact_bug_color_rgb.png.webp?itok=3Ji_ooH5 1x, /sites/default/files/styles/small_hq/public/image/2024-11/impact_bug_color_rgb.png.webp?itok=vOQgq_98 2x"/> <source type="image/webp" width="281" height="318" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/impact_bug_color_rgb.png.webp?itok=Kxgj2trc 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/impact_bug_color_rgb.png.webp?itok=er7ucx4S 2x"/> <source media="all and (min-width: 640px)" type="image/png" width="281" height="318" data-srcset="/sites/default/files/styles/2x_small_hq/public/image/2024-11/impact_bug_color_rgb.png?itok=3Ji_ooH5 1x, /sites/default/files/styles/small_hq/public/image/2024-11/impact_bug_color_rgb.png?itok=vOQgq_98 2x"/> <source type="image/png" width="281" height="318" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/impact_bug_color_rgb.png?itok=Kxgj2trc 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/impact_bug_color_rgb.png?itok=er7ucx4S 2x"/> <img loading="eager" width="281" height="318" src="https://www.instructure.com/sites/default/files/image/2021-06/Clear.gif" alt="Impact Logo bug" class="lazyload" data-src="/sites/default/files/styles/x_small_hq/public/image/2024-11/impact_bug_color_rgb.png?itok=Kxgj2trc" typeof="foaf:Image" /> </picture> </div> </article> <span class="tab-label">Impact</span> </a> </li> <li class="tabs-title "> <a href="#intelligent-insights-58696" aria-selected="true"> <article class="media media--type-image media--view-mode-icon"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <picture> <source media="all and (min-width: 640px)" type="image/webp" width="175" height="197" data-srcset="/sites/default/files/styles/2x_small_hq/public/image/2024-11/instructure_bug_rgb_color.png.webp?itok=YsgGVEmB 1x, /sites/default/files/styles/small_hq/public/image/2024-11/instructure_bug_rgb_color.png.webp?itok=_EXuGAzB 2x"/> <source type="image/webp" width="175" height="197" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/instructure_bug_rgb_color.png.webp?itok=WmK8cqqq 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/instructure_bug_rgb_color.png.webp?itok=77bxJv18 2x"/> <source media="all and (min-width: 640px)" type="image/png" width="175" height="197" data-srcset="/sites/default/files/styles/2x_small_hq/public/image/2024-11/instructure_bug_rgb_color.png?itok=YsgGVEmB 1x, /sites/default/files/styles/small_hq/public/image/2024-11/instructure_bug_rgb_color.png?itok=_EXuGAzB 2x"/> <source type="image/png" width="175" height="197" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/instructure_bug_rgb_color.png?itok=WmK8cqqq 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/instructure_bug_rgb_color.png?itok=77bxJv18 2x"/> <img loading="eager" width="175" height="197" src="https://www.instructure.com/sites/default/files/image/2021-06/Clear.gif" alt="Instructure Logo bug" class="lazyload" data-src="/sites/default/files/styles/x_small_hq/public/image/2024-11/instructure_bug_rgb_color.png?itok=WmK8cqqq" typeof="foaf:Image" /> </picture> </div> </article> <span class="tab-label">Intelligent Insights</span> </a> </li> </ul> <div class="menu-tabs-content" data-tabs-content="menu-tabs-58696" > <div class="tabs-panel tab-active" id="canvas-58696"> <div class="paragraph paragraph--type--menu-tab paragraph--view-mode--default"> <div class='sub-menu-toggle'></div> <div class='parent-heading'>Higher Education Solutions</div> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>Details</p> </div> <div class="field field--name-field-logo field--type-entity-reference field--label-hidden field__item"><article class="media media--type-image media--view-mode-entity-embed"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/image/2023-07/Canvas_Horizontal_ByInstructure_Color_RGB.png" width="1095" height="321" alt="Canvas Logo" typeof="foaf:Image" /> </div> </article> </div> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>Empower learning with a centralized hub that keeps students and faculty connected, engaged, and supported—all in one easy-to-use platform.</p></div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/higher-education/products/canvas/canvas-lms">Canvas LMS</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/higher-education/products/canvas/canvas-catalog">Canvas Catalog</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/higher-education/products/canvas/canvas-studio">Canvas Studio</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/higher-education/products/canvas/canvas-credentials">Canvas Credentials</a></div> </div> </div> </div> </div> </div> </div> <div class="tabs-panel" id="impact-58696"> <div class="paragraph paragraph--type--menu-tab paragraph--view-mode--default"> <div class='sub-menu-toggle'></div> <div class='parent-heading'>Higher Education Solutions</div> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>Details</p> </div> <div class="field field--name-field-logo field--type-entity-reference field--label-hidden field__item"><article class="media media--type-image media--view-mode-entity-embed"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/image/2021-12/Impact_Horizontal_ByInstructure_Color_RGB.png" width="1060" height="313" alt="Impact logo horizontal" typeof="foaf:Image" /> </div> </article> </div> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>Maximize edtech usage with data-backed support and communication tools that help educators unlock the full potential of their tech.</p></div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/higher-education/products/impact">Impact</a></div> </div> </div> </div> </div> </div> </div> <div class="tabs-panel" id="intelligent-insights-58696"> <div class="paragraph paragraph--type--menu-tab paragraph--view-mode--default"> <div class='sub-menu-toggle'></div> <div class='parent-heading'>Higher Education Solutions</div> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>Details</p> </div> <div class="field field--name-field-logo field--type-entity-reference field--label-hidden field__item"><article class="media media--type-image media--view-mode-entity-embed"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/image/2024-11/intelligent-insights-logo-rgb-color.png" width="931" height="174" alt="Intelligent Insights Horizontal Logo" typeof="foaf:Image" /> </div> </article> </div> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>AI-powered insights that turn data into action, making it easy for administrators to drive better student and campus outcomes.</p></div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/products/intelligent-insights">Intelligent Insights</a></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-default paragraph--view-mode--default"> <div class="field field--name-field-link field--type-link field--label-hidden field__item"> <a href="/services" id="button-24121-menu_tabs-58695" aria-label="Services"> Services </a> </div> </div> </div> </div> </div> </div> </div> </li> <li class="menu-item menu-callout"> <div class='field--name-field-heading'>Featured Resource</div> <div class="menu_link_content menu-link-contentmain view-mode-callout"> <div class="field field--name-field-p-callout field--type-entity-reference-revisions field--label-hidden field__item">  <div class="paragraph paragraph--type--menu-callout paragraph--view-mode--default"> <a href=/resources/videos/intelligent-insights-data-informed-decision-making-scale> <div class="field field--name-field-media field--type-entity-reference field--label-hidden field__item"> <picture> <source srcset="/sites/default/files/styles/small_hq/public/image/2024-07/2024_Intelligent-Insights-Web-Video-Thumbnail.png.webp?itok=-0UXtKoI 1x, /sites/default/files/styles/large_hq/public/image/2024-07/2024_Intelligent-Insights-Web-Video-Thumbnail.png.webp?itok=S4uzk5Ys 2x" type="image/webp" width="640" height="360"/> <source srcset="/sites/default/files/styles/small_hq/public/image/2024-07/2024_Intelligent-Insights-Web-Video-Thumbnail.png?itok=-0UXtKoI 1x, /sites/default/files/styles/large_hq/public/image/2024-07/2024_Intelligent-Insights-Web-Video-Thumbnail.png?itok=S4uzk5Ys 2x" type="image/png" width="640" height="360"/> <img loading="lazy" srcset="/sites/default/files/styles/small_hq/public/image/2024-07/2024_Intelligent-Insights-Web-Video-Thumbnail.png?itok=-0UXtKoI 1x, /sites/default/files/styles/large_hq/public/image/2024-07/2024_Intelligent-Insights-Web-Video-Thumbnail.png?itok=S4uzk5Ys 2x" width="640" height="360" src="/sites/default/files/styles/small_hq/public/image/2024-07/2024_Intelligent-Insights-Web-Video-Thumbnail.png?itok=-0UXtKoI" alt="Intelligent Insights by Instructure" typeof="foaf:Image" /> </picture> </div> <div class="paragraph-content"> <div class="clearfix text-formatted field field--name-field-micro-heading field--type-text-long field--label-hidden field__item"><p>Intelligent Insights</p> </div> <h4 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="pdata-informed-decision-making-at-scalep"><p>Data-Informed Decision-Making at Scale</p> </h4> </div> </a> </div> </div> </div> </li> </ul> </li> <li class="menu-item menu-item--expanded"> <a href='#' tabindex='0'>Business & Government</a> <ul class="menu_link_content menu-link-contentmain view-mode-default menu-type-default menu"> <li class="menu-item"> <div class="menu_link_content menu-link-contentmain view-mode-tabs"> <div class="field field--name-field-p-menu-tabs field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--menu-tabs paragraph--view-mode--default"> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>Instructure Solutions</p> </div> <div class="field field--name-field-menu-tabs field--type-entity-reference-revisions field--label-hidden"> <ul class="tabs menu-tabs-container" data-tabs id="menu-tabs-58707" data-link-active-class="tab-active" data-panel-active-class="tab-active"> <li class="tabs-title tab-active"> <a href="#canvas-58707" aria-selected="true"> <article class="media media--type-image media--view-mode-icon"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <picture> <source media="all and (min-width: 640px)" type="image/webp" width="320" height="321" data-srcset="/sites/default/files/styles/2x_small_hq/public/image/2024-11/canvas_bug_color_rgb.png.webp?itok=PZFyKENS 1x, /sites/default/files/styles/small_hq/public/image/2024-11/canvas_bug_color_rgb.png.webp?itok=OvyVtB0r 2x"/> <source type="image/webp" width="382" height="383" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/canvas_bug_color_rgb.png.webp?itok=omkoToZu 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/canvas_bug_color_rgb.png.webp?itok=1keKvE_T 2x"/> <source media="all and (min-width: 640px)" type="image/png" width="320" height="321" data-srcset="/sites/default/files/styles/2x_small_hq/public/image/2024-11/canvas_bug_color_rgb.png?itok=PZFyKENS 1x, /sites/default/files/styles/small_hq/public/image/2024-11/canvas_bug_color_rgb.png?itok=OvyVtB0r 2x"/> <source type="image/png" width="382" height="383" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/canvas_bug_color_rgb.png?itok=omkoToZu 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/canvas_bug_color_rgb.png?itok=1keKvE_T 2x"/> <img loading="eager" width="382" height="383" src="https://www.instructure.com/sites/default/files/image/2021-06/Clear.gif" alt="Canvas bug logo" class="lazyload" data-src="/sites/default/files/styles/x_small_hq/public/image/2024-11/canvas_bug_color_rgb.png?itok=omkoToZu" typeof="foaf:Image" /> </picture> </div> </article> <span class="tab-label">Canvas</span> </a> </li> <li class="tabs-title "> <a href="#impact-58707" aria-selected="true"> <article class="media media--type-image media--view-mode-icon"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <picture> <source media="all and (min-width: 640px)" type="image/webp" width="281" height="318" data-srcset="/sites/default/files/styles/2x_small_hq/public/image/2024-11/impact_bug_color_rgb.png.webp?itok=3Ji_ooH5 1x, /sites/default/files/styles/small_hq/public/image/2024-11/impact_bug_color_rgb.png.webp?itok=vOQgq_98 2x"/> <source type="image/webp" width="281" height="318" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/impact_bug_color_rgb.png.webp?itok=Kxgj2trc 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/impact_bug_color_rgb.png.webp?itok=er7ucx4S 2x"/> <source media="all and (min-width: 640px)" type="image/png" width="281" height="318" data-srcset="/sites/default/files/styles/2x_small_hq/public/image/2024-11/impact_bug_color_rgb.png?itok=3Ji_ooH5 1x, /sites/default/files/styles/small_hq/public/image/2024-11/impact_bug_color_rgb.png?itok=vOQgq_98 2x"/> <source type="image/png" width="281" height="318" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/impact_bug_color_rgb.png?itok=Kxgj2trc 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/impact_bug_color_rgb.png?itok=er7ucx4S 2x"/> <img loading="eager" width="281" height="318" src="https://www.instructure.com/sites/default/files/image/2021-06/Clear.gif" alt="Impact Logo bug" class="lazyload" data-src="/sites/default/files/styles/x_small_hq/public/image/2024-11/impact_bug_color_rgb.png?itok=Kxgj2trc" typeof="foaf:Image" /> </picture> </div> </article> <span class="tab-label">Impact</span> </a> </li> <li class="tabs-title "> <a href="#intelligent-insights-58707" aria-selected="true"> <article class="media media--type-image media--view-mode-icon"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <picture> <source media="all and (min-width: 640px)" type="image/webp" width="175" height="197" data-srcset="/sites/default/files/styles/2x_small_hq/public/image/2024-11/instructure_bug_rgb_color.png.webp?itok=YsgGVEmB 1x, /sites/default/files/styles/small_hq/public/image/2024-11/instructure_bug_rgb_color.png.webp?itok=_EXuGAzB 2x"/> <source type="image/webp" width="175" height="197" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/instructure_bug_rgb_color.png.webp?itok=WmK8cqqq 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/instructure_bug_rgb_color.png.webp?itok=77bxJv18 2x"/> <source media="all and (min-width: 640px)" type="image/png" width="175" height="197" data-srcset="/sites/default/files/styles/2x_small_hq/public/image/2024-11/instructure_bug_rgb_color.png?itok=YsgGVEmB 1x, /sites/default/files/styles/small_hq/public/image/2024-11/instructure_bug_rgb_color.png?itok=_EXuGAzB 2x"/> <source type="image/png" width="175" height="197" data-srcset="/sites/default/files/styles/x_small_hq/public/image/2024-11/instructure_bug_rgb_color.png?itok=WmK8cqqq 1x, /sites/default/files/styles/medium_hq/public/image/2024-11/instructure_bug_rgb_color.png?itok=77bxJv18 2x"/> <img loading="eager" width="175" height="197" src="https://www.instructure.com/sites/default/files/image/2021-06/Clear.gif" alt="Instructure Logo bug" class="lazyload" data-src="/sites/default/files/styles/x_small_hq/public/image/2024-11/instructure_bug_rgb_color.png?itok=WmK8cqqq" typeof="foaf:Image" /> </picture> </div> </article> <span class="tab-label">Intelligent Insights</span> </a> </li> </ul> <div class="menu-tabs-content" data-tabs-content="menu-tabs-58707" > <div class="tabs-panel tab-active" id="canvas-58707"> <div class="paragraph paragraph--type--menu-tab paragraph--view-mode--default"> <div class='sub-menu-toggle'></div> <div class='parent-heading'>Instructure Solutions</div> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>Details</p> </div> <div class="field field--name-field-logo field--type-entity-reference field--label-hidden field__item"><article class="media media--type-image media--view-mode-entity-embed"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/image/2021-12/Canvas_Horizontal_ByInstructure_Color_RGB.png" width="1095" height="321" alt="Canvas logo horizontal" typeof="foaf:Image" /> </div> </article> </div> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>Streamline learning and development with a flexible, user-friendly platform that supports growth, enhances engagement, and drives impactful results.</p></div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/business">Canvas for Business and Nonprofits</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/government">Canvas for Government</a></div> </div> </div> </div> </div> </div> </div> <div class="tabs-panel" id="impact-58707"> <div class="paragraph paragraph--type--menu-tab paragraph--view-mode--default"> <div class='sub-menu-toggle'></div> <div class='parent-heading'>Instructure Solutions</div> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>Details</p> </div> <div class="field field--name-field-logo field--type-entity-reference field--label-hidden field__item"><article class="media media--type-image media--view-mode-entity-embed"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/image/2021-12/Impact_Horizontal_ByInstructure_Color_RGB.png" width="1060" height="313" alt="Impact logo horizontal" typeof="foaf:Image" /> </div> </article> </div> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>Optimize edtech usage with data-driven insights and seamless communication tools to boost engagement and drive measurable success.</p></div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/business/products/impact">Impact</a></div> </div> </div> </div> </div> </div> </div> <div class="tabs-panel" id="intelligent-insights-58707"> <div class="paragraph paragraph--type--menu-tab paragraph--view-mode--default"> <div class='sub-menu-toggle'></div> <div class='parent-heading'>Instructure Solutions</div> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>Details</p> </div> <div class="field field--name-field-logo field--type-entity-reference field--label-hidden field__item"><article class="media media--type-image media--view-mode-entity-embed"> <div class="field field--name-field-media-image field--type-image field--label-hidden field__item"> <img loading="lazy" src="/sites/default/files/image/2024-11/intelligent-insights-logo-rgb-color.png" width="931" height="174" alt="Intelligent Insights Horizontal Logo" typeof="foaf:Image" /> </div> </article> </div> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>Maximize the potential of your learning data with AI-powered insights that improve outcomes and enable data-driven decision-making at scale.</p></div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/products/intelligent-insights">Intelligent Insights</a></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-default paragraph--view-mode--default"> <div class="field field--name-field-link field--type-link field--label-hidden field__item"> <a href="/services" id="button-24121-menu_tabs-58706" aria-label="Services"> Services </a> </div> </div> </div> </div> </div> </div> </div> </li> <li class="menu-item menu-callout"> <div class='field--name-field-heading'>Featured Customer Story</div> <div class="menu_link_content menu-link-contentmain view-mode-callout"> <div class="field field--name-field-p-callout field--type-entity-reference-revisions field--label-hidden field__item">  <div class="paragraph paragraph--type--menu-callout paragraph--view-mode--default"> <a href=/resources/case-studies/pga-america-supporting-one-of-the-worlds-largest-sports-organizations-canvas-lms> <div class="field field--name-field-media field--type-entity-reference field--label-hidden field__item"> <picture> <source srcset="/sites/default/files/styles/small_hq/public/image/2024-10/matthew-mcbrayer-pga-unsplash.png.webp?itok=9EWiK67M 1x, /sites/default/files/styles/large_hq/public/image/2024-10/matthew-mcbrayer-pga-unsplash.png.webp?itok=eK6tkVuU 2x" type="image/webp" width="640" height="427"/> <source srcset="/sites/default/files/styles/small_hq/public/image/2024-10/matthew-mcbrayer-pga-unsplash.png?itok=9EWiK67M 1x, /sites/default/files/styles/large_hq/public/image/2024-10/matthew-mcbrayer-pga-unsplash.png?itok=eK6tkVuU 2x" type="image/png" width="640" height="427"/> <img loading="lazy" srcset="/sites/default/files/styles/small_hq/public/image/2024-10/matthew-mcbrayer-pga-unsplash.png?itok=9EWiK67M 1x, /sites/default/files/styles/large_hq/public/image/2024-10/matthew-mcbrayer-pga-unsplash.png?itok=eK6tkVuU 2x" width="640" height="427" src="/sites/default/files/styles/small_hq/public/image/2024-10/matthew-mcbrayer-pga-unsplash.png?itok=9EWiK67M" alt="Supporting One of the World’s Largest Sports Organizations with Canvas LMS" typeof="foaf:Image" /> </picture> </div> <div class="paragraph-content"> <div class="clearfix text-formatted field field--name-field-micro-heading field--type-text-long field--label-hidden field__item"><p>Case Study</p> </div> <h4 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="psupporting-one-of-the-largest-sports-organizations-with-canvas-lmsp"><p>Supporting One of the Largest Sports Organizations with Canvas LMS</p> </h4> </div> </a> </div> </div> </div> </li> </ul> </li> <li class="menu-item menu-item--expanded"> <a href='#' tabindex='0'>Resources</a> <ul class="menu_link_content menu-link-contentmain view-mode-default menu-type-default menu"> <li class="menu-item"> <div class="menu_link_content menu-link-contentmain view-mode-menu-list"> <div class="field field--name-field-p-menu-lists field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--menu-list paragraph--view-mode--default"> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>Centers</p> </div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/resources">The Study Hall</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/community">Our Community</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="https://www.canvas.net/">Canvas Network</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="https://community.canvaslms.com/t5/Partners/ct-p/partners">Integrations</a></div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--menu-list paragraph--view-mode--default"> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>By Type</p> </div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/resources/artificial-intelligence">AI Resources</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/resources/blog">Blogs</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/resources/case-studies">Case Studies</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/resources/ebooks">Ebooks & Buyer's Guides</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/resources/infographic">Infographics</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/resources/podcast">Podcast</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/resources/research">Research</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/resources/videos">Videos</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/resources/webinars">On-Demand Webinars</a></div> </div> </div> </div> </div> </div> </div> </div> </div> </li> <li class="menu-item menu-callout"> <div class='field--name-field-heading'>Featured Resource</div> <div class="menu_link_content menu-link-contentmain view-mode-callout"> <div class="field field--name-field-p-callout field--type-entity-reference-revisions field--label-hidden field__item">  <div class="paragraph paragraph--type--menu-callout paragraph--view-mode--default"> <a href=/research/lifelong-learning> <div class="field field--name-field-media field--type-entity-reference field--label-hidden field__item"> <picture> <source srcset="/sites/default/files/styles/small_hq/public/image/2024-10/2024_Lifelong-Learning-Report-Web-Images-07-min.png.webp?itok=QnR9ZAD- 1x, /sites/default/files/styles/large_hq/public/image/2024-10/2024_Lifelong-Learning-Report-Web-Images-07-min.png.webp?itok=LLvXjO-T 2x" type="image/webp" width="640" height="360"/> <source srcset="/sites/default/files/styles/small_hq/public/image/2024-10/2024_Lifelong-Learning-Report-Web-Images-07-min.png?itok=QnR9ZAD- 1x, /sites/default/files/styles/large_hq/public/image/2024-10/2024_Lifelong-Learning-Report-Web-Images-07-min.png?itok=LLvXjO-T 2x" type="image/png" width="640" height="360"/> <img loading="lazy" srcset="/sites/default/files/styles/small_hq/public/image/2024-10/2024_Lifelong-Learning-Report-Web-Images-07-min.png?itok=QnR9ZAD- 1x, /sites/default/files/styles/large_hq/public/image/2024-10/2024_Lifelong-Learning-Report-Web-Images-07-min.png?itok=LLvXjO-T 2x" width="640" height="360" src="/sites/default/files/styles/small_hq/public/image/2024-10/2024_Lifelong-Learning-Report-Web-Images-07-min.png?itok=QnR9ZAD-" alt="Trends and Insights from K-12 to Career: The Lifelong Learning Report" typeof="foaf:Image" /> </picture> </div> <div class="paragraph-content"> <div class="clearfix text-formatted field field--name-field-micro-heading field--type-text-long field--label-hidden field__item"><p>Lifelong Learning Report</p> </div> <h4 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="ptrends-and-insights-from-k-12-to-careerp"><p>Trends and Insights from K-12 to Career</p> </h4> </div> </a> </div> </div> </div> </li> </ul> </li> <li class="menu-item menu-item--expanded"> <a href='#' tabindex='0'>News & Events</a> <ul class="menu_link_content menu-link-contentmain view-mode-default menu-type-default menu"> <li class="menu-item"> <div class="menu_link_content menu-link-contentmain view-mode-menu-list"> <div class="field field--name-field-p-menu-lists field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--menu-list paragraph--view-mode--default"> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>News</p> </div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/news">Latest News</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/about/brand-guide/media-resources">Media Resources</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/about/brand-guide">Brand Guide</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/news/public-relations">Press Releases</a></div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--menu-list paragraph--view-mode--default"> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>Events</p> </div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/events">Upcoming Events</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/instructurecon/spokane">InstructureCon 2025</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/resources/instructurecon-2024">InstructureCon 2024</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/resources/webinars">Webinars</a></div> </div> </div> </div> </div> </div> </div> </div> </div> </li> </ul> </li> <li class="menu-item menu-item--expanded"> <a href='#' tabindex='0'>About Us</a> <ul class="menu_link_content menu-link-contentmain view-mode-default menu-type-default menu"> <li class="menu-item"> <div class="menu_link_content menu-link-contentmain view-mode-menu-list"> <div class="field field--name-field-p-menu-lists field--type-entity-reference-revisions field--label-hidden field__items"> <div class='top'> <div class="field__item"> <div class="paragraph paragraph--type--menu-list paragraph--view-mode--default"> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>The Company</p> </div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/about">About Us</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/about/our-story">Our Story</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/about/leadership">Leadership</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/about/careers">Careers</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/canvas">Canvas Overview</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/about/ai-guiding-principles">AI Principles</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/contact-us">Contact Us</a></div> </div> </div> </div> </div> </div> </div> </div> <div class='bottom'> <div class="field__item"> <div class="paragraph paragraph--type--menu-list paragraph--view-mode--default"> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>We Value</p> </div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/privacy-security">Privacy</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/trust-center">Security</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/accessibility">Accessibility</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/about/esg-report">ESG Report</a></div> </div> </div> </div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--menu-list paragraph--view-mode--default"> <div class="clearfix text-formatted field field--name-field-heading field--type-text-long field--label-hidden field__item"><p>Partners</p> </div> <div class="field field--name-field-p-link field--type-entity-reference-revisions field--label-hidden field__items"> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/partners">Become an Edtech Partner</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/parnters/build-scale">Build Scalable Solutions</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/partners/drive-adoptions">Drive EdTech Adoptions</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/partners/grow-your-impact">Grow Your Impact</a></div> </div> </div> </div> <div class="field__item"> <div class="paragraph paragraph--type--link-menu paragraph--view-mode--default"> <div class='link-wrapper'> <div class="field field--name-field-link field--type-link field--label-hidden field__item"><a href="/partners/channel-partners">Channel Partners</a></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </li> </ul> </li> </ul> </nav> <div class="views-exposed-form block block-views block-views-exposed-filter-blocksolr-search-nav-search block-solr-nav-search" data-drupal-selector="views-exposed-form-solr-search-nav-search" id="block-solr-nav-search"> <form action="/search" method="get" id="views-exposed-form-solr-search-nav-search" accept-charset="UTF-8"> <div class="form--inline clearfix"> <div class="js-form-item form-item js-form-type-textfield form-type-textfield js-form-item-srch form-item-srch form-no-label"> <input placeholder="Search..." data-drupal-selector="edit-srch" data-msg-maxlength="This field field has a maximum length of 128." type="text" id="edit-srch" name="srch" value="" size="30" maxlength="128" class="form-text" /> </div> <div data-drupal-selector="edit-actions" class="form-actions js-form-wrapper form-wrapper" id="edit-actions"><input data-drupal-selector="edit-submit-solr-search" type="submit" id="edit-submit-solr-search" value="Apply" class="button js-form-submit form-submit" /> </div> </div> </form> </div> <div id="block-getademo" class="block block-block-content block-block-content2400af04-38e3-46a4-8dc1-5152e588f63b block--text block-getademo"> <div class="paragraph paragraph--type--link-default paragraph--view-mode--default"> <div class="field field--name-field-link field--type-link field--label-hidden field__item"> <a href="/request-demo" id="button--block_content-96" aria-label="Let's Connect"> Let's Connect </a> </div> </div> <div class="field field--name-field-extra-margin field--type-boolean field--label-hidden field__item">0</div> </div> <div id="block-themekit-regionswitcher" class="block block-e3-regional-redirects block-region-switcher-block block-themekit-regionswitcher"> <div class="region-switcher-main-wrapper switcher-closed"><div class="region-switcher-active-region"><a href="/">EN</a></div> <div class="region-switcher-modal hidden"><div class="region-switcher-modal-logo"></div> <div class="region-switcher-list-wrapper item-list"><h3>Select your location</h3><ul class="region-switcher-list"><li><div class="item-list"><ul><li class="region-switcher-link"><a href="/" data-active-text="EN" data-locale="en" class="region-link skip-external region-link-active">English: NA</a><div>English</div> </li><li class="region-switcher-link"><a href="/es" data-active-text="ES" data-locale="es" class="region-link skip-external">Español</a><div>Español</div> </li><li class="region-switcher-link"><a href="/en-au" data-active-text="EN-AU" data-locale="en-au" class="region-link skip-external">English: AU</a><div>English</div> </li><li class="region-switcher-link"><a href="/it" data-active-text="IT" data-locale="it" class="region-link skip-external">Italiano</a><div>Italiano</div> </li><li class="region-switcher-link"><a href="/en-gb" data-active-text="EN-GB" data-locale="en-gb" class="region-link skip-external">English: UK</a><div>English</div> </li><li class="region-switcher-link"><a href="/nl" data-active-text="NL" data-locale="nl" class="region-link skip-external">Nederlands</a><div>Dutch</div> </li><li class="region-switcher-link"><a href="/de" data-active-text="DE" data-locale="de" class="region-link skip-external">Deutsch</a><div>Deutsch</div> </li><li class="region-switcher-link"><a href="/pt-br" data-active-text="PT" data-locale="pt" class="region-link skip-external">Português</a><div>Português</div> </li></ul></div></li></ul></div><button class="region-switcher-close-modal">Close modal</button> </div> </div> <div class="region-redirect-reset-link hidden"><a href="">Reset language preference</a></div> <div class="modal-redirect-reset-wrapper hidden"><div class="modal-redirect-reset-copy"></div> <a href="" class="clear-preference-link">Clear redirect preference</a></div> </div> <nav role="navigation" aria-labelledby="block-themekit-utility-menu" id="block-themekit-utility" class="block block-menu navigation menu--utility"> <h2 class="visually-hidden" id="block-themekit-utility-menu">Utility</h2> <ul class="menu utility-dropdown"> <li class="menu-item"> <a href="/partners" data-drupal-link-system-path="node/25892">Partners </a> </li> <li class="menu-item menu-item--active-trail"> <a href="/support/canvas-support-faq" data-drupal-link-system-path="node/5401" class="is-active" aria-current="page">Support</a> </li> <li class="menu-item"> <a href="/contact-us" data-drupal-link-system-path="node/9286">Contact Us</a> </li> <li class="menu-item menu-item--expanded"> <a href="/" data-drupal-link-system-path="<front>">Log In</a> <ul class="menu"> <li class="menu-item"> <a href="/canvas/login" class="menu-item--login-canvas" data-drupal-link-system-path="node/24569">Canvas</a> </li> <li class="menu-item"> <a href="/canvas/canvas-credentials/login" class="menu-item--login-canvas" data-drupal-link-system-path="node/20495">Canvas Credentials</a> </li> <li class="menu-item"> <a href="https://portfolium.com/login" class="menu-item--login-canvas">Student ePortfolio</a> </li> <li class="menu-item"> <a href="https://app.masteryconnect.com/login" class="menu-item--login-masteryconnect">Mastery Connect</a> </li> <li class="menu-item"> <a href="https://identity.us2.kimonocloud.com/login" class="menu-item--login-elevate">Elevate Data Sync</a> </li> <li class="menu-item"> <a href="https://app.learnplatform.com/users/sign_in" class="menu-item--login-learnplatform">LearnPlatform by Instructure</a> </li> </ul> </li> <li class="menu-item"> <a href="/try-canvas" data-drupal-link-system-path="node/2281">Try Canvas Free</a> </li> </ul> </nav> <button class="menu-toggle" type="button"><span>Menu</span></button> </div> </div> </div> </div> </header> <div class="region region-highlighted"> <div data-drupal-messages-fallback class="hidden"></div> </div> <main id="main-content" role="main"> <div class="layout-content"> <div class="region region-content"> <div id="block-themekit-content" class="block block-system block-system-main-block block-themekit-content"> <article about="/support/canvas-support-faq" class="node node--type-component-page node--promoted node--view-mode-full type-general" id='asset' data-tags='{}' data-taxonomy='{"Group" : "FAQ","Type" : "General","Region" : "North America"}' data-nodeid='5401'> <div class="paragraph paragraph--type--header-banner-basic paragraph--view-mode--default"> <div class="bg-container"></div> <div class="paragraph-content"> <div class="title-container"> <div class="clearfix text-formatted field field--name-field-micro-heading field--type-text-long field--label-hidden field__item"><p>SELF-SERVICE CANVAS SUPPORT</p> </div> <h1 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="pcanvas-support-span-classemphasisfaqsspanp"><p>Canvas Support <span class="emphasis">FAQs</span></p></h1> </div> <div class="content-container"> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>Below you’ll find answers to commonly asked support questions and other inquiries you might have. We also invite you to visit our troubleshooting guide with answers to the top support questions or to visit our Community with step-by-step guidance and resources based on role.</p></div> <div class="field field--name-field-p-cta-primary field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--link-default paragraph--view-mode--default"> <div class="field field--name-field-link field--type-link field--label-hidden field__item"> <a href="https://community.canvaslms.com/t5/Troubleshooting/tkb-p/Troubleshooting" id="button-5401-header_banner_basic-8551" aria-label="Troubleshooting Guide"> Troubleshooting Guide </a> </div> </div> </div> <div class="field field--name-field-p-cta-secondary field--type-entity-reference-revisions field--label-hidden field__item"> <div class="paragraph paragraph--type--link-default paragraph--view-mode--default"> <div class="field field--name-field-link field--type-link field--label-hidden field__item"> <a href="https://community.canvaslms.com/" id="button-5401-header_banner_basic-8556" aria-label="Ask Our Community"> Ask Our Community </a> </div> </div> </div> </div> </div> </div> <div class="node__content"> <div class="layout onecol-layout bg-color--none m-top--half m-bottom--half"> <div class="layout-content"> <div class="layout__region layout__region--first"> <div class="block block-layout-builder block-inline-blocktext block--text"> <div class="clearfix text-formatted field field--name-field-micro-heading field--type-text-long field--label-hidden field__item"><p>Password & Login</p> </div> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="how-do-i-reset-my-password-"><p>How do I reset my password?</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>If you set up your own Canvas account, go to "Login" and click on the "Forgot Password?" link. Enter the login information associated with your Canvas account and click the "Request Password" button. You'll be sent an email prompting you to reset your password. Once you’ve reset your password, return to the login screen to sign in. For more information, view login tips for:</p> <ul> <li><a href="https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-reset-my-password-as-an-instructor/ta-p/1182">Instructors</a></li> <li><a href="https://community.canvaslms.com/t5/Student-Guide/How-do-I-reset-my-password-as-a-student/ta-p/409">Students</a></li> <li><a href="https://community.canvaslms.com/t5/Observer-Guide/How-do-I-reset-my-password-as-an-observer/ta-p/570">Parents (observers)</a></li> </ul></div> </div> <div class="block block-layout-builder block-inline-blocktext block--text"> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="how-do-i-find-my-school-login-"><p>How do I find my school login?</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>If you're using Canvas as part of an institution account, you'll log in either from your institution's web page or by using its direct Canvas url. <a href="https://www.canvas.net/">Canvas Network</a> accounts also log in with a Canvas url. Find <a href="https://community.canvaslms.com/t5/Student-Guide/How-do-I-log-in-to-Canvas-as-a-student/ta-p/505">step-by-step guidance here</a>.</p> <p>Note: You must have an account to log in to Canvas. If you're associated with an institution using Canvas and don't know your username and password, please contact your site administrator. If you're given a join code or a secret url to join a course, learn how to <a href="https://community.canvaslms.com/t5/Student-Guide/How-do-I-sign-up-for-a-Canvas-account-with-a-join-code-or-secret/ta-p/437">create a Canvas account</a>.</p></div> </div> <div class="block block-layout-builder block-inline-blocktext block--text"> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="as-a-parent-how-do-i-get-an-account-and-log-in"><p>As a parent, how do I get an account and log in?</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>Parents can sign up as an "observer" in Canvas. Observers can link their Canvas account to their student's account so they can see assignment dues dates, announcements, and other course content.</p> <p>In order to create a Canvas account, you'll need the Canvas url associated with the institution where your student is enrolled. If you don't know your institution's Canvas url, contact the institution. If you already have an account from your student's institution, log in to Canvas using the credentials given to you. <a href="https://community.canvaslms.com/t5/Observer-Guide/How-do-I-sign-up-for-a-Canvas-account-as-a-parent/ta-p/540">Find step-by-step guidance here</a>.</p></div> </div> <div class="block block-layout-builder block-inline-blocktext block--text"> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="where-do-i-access-parent-resources"><p>Where do I access parent resources?</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>In the Community, there's an entire section devoted to <a href="https://community.canvaslms.com/t5/Observer-Parent/gh-p/observer">parent resources</a> for Canvas, with helpful links, a forum to ask questions, and a blog.</p> <p>An educator and community coach has also pulled together <a href="https://community.canvaslms.com/t5/Observer-Parent/Finding-Your-Way-The-Observer-Adventure/ba-p/405164">this guide</a>, where you’ll find step-by-step guidance on pairing codes, best practices for adding and organizing additional students, how to see student courses and grades, notification alerts, and more.</p></div> </div> <div class="block block-layout-builder block-inline-blocktext block--text"> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="how-do-i-get-a-pairing-code-"><p>How do I get a pairing code?</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>To link yourself to a student, you'll need to enter a student-specific pairing code. Students can generate pairing codes from their User Settings. Depending on institution permissions, admins and instructors may also be able to generate pairing codes. For more info, visit our <a href="https://s3.amazonaws.com/tr-learncanvas/docs/Mobile_PairingCodePDF.pdf">Pairing Code FAQ</a>.</p> <p>Depending on your role, there are two places ways to generate pairing codes:</p> <ul> <li><a href="https://community.canvaslms.com/t5/Student-Guide/How-do-I-generate-a-pairing-code-for-an-observer-as-a-student/ta-p/418">How to generate a pairing code for an observer as a student</a></li> <li><a href="https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-generate-a-pairing-code-for-an-observer-as-an/ta-p/1217">How to generate a pairing code for an observer as an instructor</a></li> </ul></div> </div> <div class="block block-layout-builder block-inline-blocktext block--text"> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="my-pairing-code-is-invalid-what-should-i-do"><p>My pairing code is invalid. What should I do?</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>A few options to consider with an invalid pairing code:</p> <p>If the pairing code has been used by another observer (parent), you'll need a new code.</p> <p>If the pairing code was generated more than seven days ago, you'll need a new code.</p> <p>The pairing code needs to be entered exactly as it displays (they are case sensitive), without spaces.</p> <p>The pairing code needs to be entered from the same institution (i.e. Canvas url) where your student is enrolled. If these troubleshooting tips don't apply, please use the "Report a Problem" option <a href="https://community.canvaslms.com/t5/Canvas-Parent-iOS-Guide/How-do-I-get-help-with-the-Canvas-Parent-app-on-my-iOS-device/ta-p/2066">from the app</a> or <a href="https://community.canvaslms.com/t5/Observer-Guide/How-do-I-get-help-with-Canvas-as-an-observer/ta-p/568">your browser</a> so we can identify the issue. Please provide the student's email, not your personal email, as it's not accessible in our system.</p></div> </div> </div> </div> </div> <div class="layout onecol-layout bg-color--none m-top--half m-bottom--half"> <div class="layout-content"> <div class="layout__region layout__region--first"> <div class="block block-layout-builder block-inline-blocktext block--text"> <div class="clearfix text-formatted field field--name-field-micro-heading field--type-text-long field--label-hidden field__item"><p>Free Canvas Account</p> </div> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="what-can-i-do-with-a-free-account"><p>What can I do with a Free Account?</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>As an Instructor, you can create courses, add students, build or pull content to deliver curriculum, and more.</p> <p>As a Student, you can access your coursework, communicate and collaborate with other students, and view grades on desktop or mobile. Parents can be added as an observer, too!</p> </div> </div> <div class="block block-layout-builder block-inline-blocktext block--text"> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="i-need-help-with-my-free-canvas-account-where-should-i-go"><p>I need help with my Free Canvas Account. Where should I go?</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>For help with your Free for Teacher account, check out our <a href="https://community.canvaslms.com/t5/Free-For-Teacher-Canvas-Users/Canvas-Free-for-Teacher-FAQ/ba-p/529803/redirect_from_archived_page/true">Free for Teacher Account FAQ</a> in the Canvas Community.</p></div> <div class="field field--name-field-extra-margin field--type-boolean field--label-hidden field__item">0</div> </div> <div class="block block-layout-builder block-inline-blocktext block--text"> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="can-i-use-it-even-though-im-not-a-teacher"><p>Can I use it even though I'm not a teacher?</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item">Yes! Students, their parents, and anyone else who wants to use Canvas learning tools can sign up.</div> <div class="field field--name-field-extra-margin field--type-boolean field--label-hidden field__item">0</div> </div> <div class="block block-layout-builder block-inline-blocktext block--text"> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="what-are-the-limitations"><p>What are the limitations?</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>The Free Canvas Accounts don't contain all the features available to institutional users of Canvas. Check out this <a href="https://s3.amazonaws.com/tr-learncanvas/docs/Canvas_Account_Comparisons.pdf">Canvas Account Comparison</a> guide to see the difference.</p></div> </div> <div class="block block-layout-builder block-inline-blocktext block--text"> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="how-do-i-get-a-join-code"><p>How do I get a join code?</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>If you're using Canvas through your institution, you will most likely already have an account and need to accept a course invitation. Your institution will email your login information. If you do not yet have an account, you can create an account when you accept the course invitation.</p> <p>If you're not using Canvas through your institution, you can create your own account. Your instructor will provide you with a join code to link you directly to the course. This code will be sent to you separately from the Canvas email that invites you to join the course. If you need to create an account in Canvas but haven't received your join code via email, please contact your instructor or institution for help with logging in. Follow <a href="https://community.canvaslms.com/t5/Student-Guide/How-do-I-sign-up-for-a-Canvas-account-with-a-join-code-or-secret/ta-p/437">this step-by-step guidance</a>.</p></div> </div> </div> </div> </div> <div class="layout onecol-layout bg-color--none m-top--half m-bottom--half"> <div class="layout-content"> <div class="layout__region layout__region--first"> <div class="block block-layout-builder block-inline-blocktext block--text"> <div class="clearfix text-formatted field field--name-field-micro-heading field--type-text-long field--label-hidden field__item"><p>Canvas Resources & Support</p> </div> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="as-a-current-customer-where-should-i-go-for-help"><p>As a current customer, where should I go for help?</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>Visit your Canvas Dashboard and click on the “Help” button at the bottom of the Global Navigation. From there, you’ll be able to access a range of helpful resources and The Training Services Portal. You can also reach out to your school's admin for support or visit the resource guides and forums in the <a href="https://community.canvaslms.com/">Community</a>.</p></div> </div> <div class="block block-layout-builder block-inline-blocktext block--text"> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="where-do-i-find-the-canvas-help-button"><p>Where do I find the Canvas Help Button?</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>Visit your Canvas Dashboard and click on the “Help” button at the bottom of the Global Navigation. From there, you’ll be able to access a range of helpful resources and The Training Services Portal.</p> </div> </div> <div class="block block-layout-builder block-inline-blocktext block--text"> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="what-do-i-do-if-i-cant-access-my-account"><p>What do I do if I can’t access my account?</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>If you can't log in to Canvas, follow this <a href="https://community.canvaslms.com/t5/Troubleshooting/Logging-into-Canvas/ta-p/875">step-by-step guidance</a>.</p> <p>If you're trying to log into a Free for Teacher account, <a href="https://community.canvaslms.com/t5/Troubleshooting/Logging-into-a-Free-for-Teacher-account/ta-p/857">visit this guide</a>.</p></div> </div> <div class="block block-layout-builder block-inline-blocktext block--text"> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="where-can-i-find-free-canvas-courses"><p>Where can I find free Canvas courses?</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>The <a href="https://www.canvas.net/">Canvas Network</a> offers open, online courses from experts and institutions worldwide. If you need training on Canvas, free Canvas training courses can be found <a href="https://community.canvaslms.com/t5/Training/tkb-p/Training">here</a>.</p></div> </div> </div> </div> </div> <div class="layout onecol-layout bg-color--none m-top--half m-bottom--half"> <div class="layout-content"> <div class="layout__region layout__region--first"> <div class="block block-layout-builder block-inline-blocktext block--text"> <div class="clearfix text-formatted field field--name-field-micro-heading field--type-text-long field--label-hidden field__item"><p>Sales Inquiries</p> </div> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="higher-education-institutions"><p>Higher education institutions</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>Contact <a href="mailto:info@instructure.com" title="info@instructure.com">info@instructure.com</a> with your billing location, institution name, institution type, user count (students, faculty, and admins), and any other relevant details.</p> </div> <div class="field field--name-field-extra-margin field--type-boolean field--label-hidden field__item">0</div> </div> <div class="block block-layout-builder block-inline-blocktext block--text"> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="k12-schools-and-districts"><p>K–12 schools and districts</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>Contact <a href="mailto:info@instructure.com" title="info@instructure.com">info@instructure.com</a> with your billing location, institution name, institution type, user count (students, faculty, and admins), and any other relevant details.</p> </div> <div class="field field--name-field-extra-margin field--type-boolean field--label-hidden field__item">0</div> </div> <div class="block block-layout-builder block-inline-blocktext block--text"> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="corporations"><p>Corporations</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>Contact <a href="mailto:info@instructure.com" title="info@instructure.com">info@instructure.com</a> with your billing location, institution name, institution type, user count (students, faculty, and admins), and any other relevant details.</p> </div> <div class="field field--name-field-extra-margin field--type-boolean field--label-hidden field__item">0</div> </div> </div> </div> </div> <div class="layout onecol-layout bg-color--none m-top--half m-bottom--normal"> <div class="layout-content"> <div class="layout__region layout__region--first"> <div class="block block-layout-builder block-inline-blocktext block--text"> <div class="clearfix text-formatted field field--name-field-micro-heading field--type-text-long field--label-hidden field__item"><p>Additional Inquiries</p> </div> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="how-do-i-check-on-my-invoice-or-purchase-order-status-"><p>How do I check on my invoice or purchase order status?</p> </h2> <div class="clearfix text-formatted field field--name-field-description field--type-text-long field--label-hidden field__item"><p>Reach out to <a href="mailto:AR@instructure.com">AR@instructure.com</a> for billing, invoice, or purchase order questions.</p> </div> </div> <div class="block block-layout-builder block-inline-blocktext block--text"> <h2 class="field heading field--name-field-heading field--type-text-long field--label-hidden field__item" id="where-do-i-go-to-search-for-jobs-at-instructure-"><p>Where do I go to search for jobs at Instructure?</p> </h2> <div 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