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Tool Rental Check-in Software | Equipment Return Verification | SnapCall

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Get clear documentation of tool condition at every return and automate damage assessments.</div><script type="application/json" class="w-json">{ "items": [ { "url": "https://www.youtube.com/watch?v=6-vsou2ocKU&rel=0&autoplay=1", "originalUrl": "https://www.youtube.com/watch?v=6-vsou2ocKU&rel=0&autoplay=1", "width": 940, "height": 528, "thumbnailUrl": "http://i.ytimg.com/vi/6-vsou2ocKU/hqdefault.jpg", "html": "<iframe class=\"embedly-embed\" src=\"//cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2F6-vsou2ocKU%3Frel%3D0%26autoplay%3D1&display_name=YouTube&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3D6-vsou2ocKU&image=http%3A%2F%2Fi.ytimg.com%2Fvi%2F6-vsou2ocKU%2Fhqdefault.jpg&key=96f1f04c5f4143bcb0f2e68c87d65feb&autoplay=1&type=text%2Fhtml&schema=youtube\" width=\"940\" height=\"528\" scrolling=\"no\" title=\"YouTube embed\" frameborder=\"0\" allow=\"autoplay; fullscreen\" allowfullscreen=\"true\"></iframe>", "type": "video" } ], "group": "" }</script></a></div><div class="space-xlarge"></div><div class="button-row"><a href="https://calendly.com/snapcall-customer-success/personal-demo" target="_blank" class="button-large max-width-full-mobile-landscape w-button">Book a demo</a></div><div class="space-xxlarge"></div></div><div class="heroheader03_content_bottom"><div class="max-width-medium"><div class="uui-button-row-small is-center-mobile-landscape"><div class="text-small">See how companies use SnapCall.</div><a href="#" class="snap-button-link-small w-inline-block w-lightbox"><div>Play video</div><div class="uui-button-icon w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="14" height="14" fill="none"><path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.325" d="M7 12.833A5.833 5.833 0 1 0 7 1.167a5.833 5.833 0 0 0 0 11.666Z"/><path stroke="currentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.325" d="M5.542 5.23c0-.279 0-.418.058-.495a.292.292 0 0 1 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title=\"YouTube embed\" frameborder=\"0\" allow=\"autoplay; fullscreen\" allowfullscreen=\"true\"></iframe>", "type": "video" } ], "group": "" }</script></a></div></div><div class="max-width-medium"><div class="snap-logos01_logo-row is-center-mobile-landscape"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6329826f2067b7af6006fde2_shopify-c-logo.svg" loading="lazy" id="w-node-_9fc934ed-41b1-2710-2f92-3b31d7bcefa4-d65705ee" alt="shopify logo" class="hero-customer-logo shopify"/><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6329826e7290bdfd77e019d4_glovo-c-logo.svg" loading="lazy" alt="Glovo logo" class="hero-customer-logo glovo"/><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6329826e5c98772c78243e3e_zendesk-c-logo.svg" loading="lazy" id="w-node-_9fc934ed-41b1-2710-2f92-3b31d7bcefa6-d65705ee" alt="Zendesk logo" class="hero-customer-logo zendesk"/><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63298270ea0060b4fec13805_devialet-c-logo.svg" loading="lazy" id="w-node-_9fc934ed-41b1-2710-2f92-3b31d7bcefa7-d65705ee" alt="Devialet logo" class="hero-customer-logo devialet"/></div></div></div></div><div class="heroheader03_image-wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673dde99bb517255df61946c_Lawnmower%20Checkin%20(2).gif" loading="lazy" width="750" alt="" class="heroheader03_image"/></div></div><div class="space-xlarge"></div></div></div></header><section class="section"><div class="page-padding"><div class="container-large"><div class="padding-vertical-large"><h2 class="heading-xlarge">What changes with video proof</h2><div class="text-medium is-gray700">Real results from rental companies</div><div class="w-layout-grid layout-video_grid g3"><div id="w-node-_77bbd088-94c8-3d14-605a-8f6d9d1f63ee-d65705ee" class="layout-video_grid-block"><h2 class="heading-figure_grid-block">-46%</h2><div class="text-figure_grid-block">Process tickets faster</div></div><div id="w-node-_0e50da49-31ce-355b-2853-4bfdb8a51b35-d65705ee" class="layout-video_grid-block"><h2 class="heading-figure_grid-block">-70%</h2><div class="text-figure_grid-block">Cut disputes</div></div><div id="w-node-_04b5757f-7838-e437-e537-7d9b9a06747c-d65705ee" class="layout-video_grid-block"><h2 class="heading-figure_grid-block">-60%</h2><div class="text-figure_grid-block">Reduce staff time </div></div></div><div class="padding-vertical-huge"><div class="w-layout-grid uui-cta03_component"><div class="uui-cta03_image-wrapper"><img id="w-node-_5d15a6bb-8614-b89f-161e-379b3db5bc0f-d65705ee" sizes="(max-width: 479px) 16vw, (max-width: 767px) 73.33332824707031px, (max-width: 991px) 14vw, (max-width: 1279px) 6vw, 74.66667175292969px" alt="Feature image" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddeced79eef794ef7c0a6_Screenshot%202024-11-20%20at%2014.03.35.png" loading="lazy" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddeced79eef794ef7c0a6_Screenshot%202024-11-20%20at%2014.03.35-p-500.png 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddeced79eef794ef7c0a6_Screenshot%202024-11-20%20at%2014.03.35-p-800.png 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddeced79eef794ef7c0a6_Screenshot%202024-11-20%20at%2014.03.35.png 894w" class="uui-cta03_image"/><img id="w-node-_5d15a6bb-8614-b89f-161e-379b3db5bc10-d65705ee" sizes="(max-width: 479px) 16vw, (max-width: 767px) 73.33334350585938px, (max-width: 991px) 14vw, (max-width: 1279px) 6vw, 74.66665649414062px" alt="Feature image" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/672e0953157217d4808b8ac5_Priscilla%20Du%20Preez%20Unsplash.jpg" loading="lazy" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/672e0953157217d4808b8ac5_Priscilla%20Du%20Preez%20Unsplash-p-500.jpg 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/672e0953157217d4808b8ac5_Priscilla%20Du%20Preez%20Unsplash-p-800.jpg 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/672e0953157217d4808b8ac5_Priscilla%20Du%20Preez%20Unsplash-p-1080.jpg 1080w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/672e0953157217d4808b8ac5_Priscilla%20Du%20Preez%20Unsplash.jpg 1368w" class="uui-cta03_image"/><img id="w-node-_5d15a6bb-8614-b89f-161e-379b3db5bc11-d65705ee" sizes="(max-width: 479px) 16vw, (max-width: 767px) 73.33332824707031px, (max-width: 991px) 14vw, (max-width: 1279px) 6vw, 74.66667175292969px" alt="Feature image" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63e3a341e42fdf1c7897d17b_ai-story-4.jpg" loading="lazy" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63e3a341e42fdf1c7897d17b_ai-story-4-p-500.jpg 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63e3a341e42fdf1c7897d17b_ai-story-4.jpg 660w" class="uui-cta03_image"/><img id="w-node-_5d15a6bb-8614-b89f-161e-379b3db5bc12-d65705ee" loading="lazy" alt="Feature image" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddecb4d8006b0aaf1fdf0_Screenshot%202024-11-20%20at%2014.06.06.png" class="uui-cta03_image"/><img id="w-node-_5d15a6bb-8614-b89f-161e-379b3db5bc13-d65705ee" sizes="(max-width: 479px) 16vw, (max-width: 767px) 73.33334350585938px, (max-width: 991px) 14vw, (max-width: 1279px) 6vw, 74.66665649414062px" alt="Feature image" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddecd166ec0d5e2b400fe_Screenshot%202024-11-20%20at%2014.06.03.png" loading="lazy" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddecd166ec0d5e2b400fe_Screenshot%202024-11-20%20at%2014.06.03-p-500.png 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddecd166ec0d5e2b400fe_Screenshot%202024-11-20%20at%2014.06.03-p-800.png 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddecd166ec0d5e2b400fe_Screenshot%202024-11-20%20at%2014.06.03.png 870w" class="uui-cta03_image"/></div><div id="w-node-_333ce22e-07d2-23a0-bd9a-cefed2f8dfe8-d65705ee" class="snap-layout56_content-padding"><h2 class="heading-xlarge">Stop losing money on rental disputes</h2><div class="space-small"></div><div class="layout56_item-list"><div id="w-node-_333ce22e-07d2-23a0-bd9a-cefed2f8dff4-d65705ee" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium"><strong>Condition Disputes</strong> Clear video proof of tool state</div></div></div><div id="w-node-_333ce22e-07d2-23a0-bd9a-cefed2f8dffd-d65705ee" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium"><strong>Missing Documentation </strong>Automated evidence collection</div></div></div><div id="w-node-_333ce22e-07d2-23a0-bd9a-cefed2f8e006-d65705ee" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium"><strong>Time-Consuming Inspections</strong> Quick video walkthroughs</div></div></div><div id="w-node-cb1936de-e328-18c9-f09e-43bd2d4fd9b2-d65705ee" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium"><strong>Damage Claims</strong> Timestamp-verified condition reports</div></div></div></div><div class="button-row"><a href="https://calendly.com/snapcall-customer-success/personal-demo" target="_blank" class="button-large is-filled max-width-full-mobile-landscape w-button">Book a 20 min demo</a></div></div></div></div></div></div></div></section><section class="section"><div class="page-padding"><div class="container-small"><div class="padding-vertical-large"><div class="snap-layout-step_component"><div class="text-align-center"><div class="max-width-large"><h2 class="heading-tiny">How it works?</h2><h2 class="heading-xlarge semi-bold">Three steps to protected returns</h2><div class="space-small"></div><div class="text-large is-gray700">Simple enough for any customer:<br/><strong>1.</strong> <strong>Record</strong> Customer shows tool condition in seconds<br/><strong>2. Verify </strong>System checks against check-out state<br/><strong>3. Document </strong>Everything syncs to rental account</div></div></div><div class="space-xlarge"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddf298487ad9266940dc0_tool%20hire.png" loading="lazy" sizes="(max-width: 479px) 87vw, (max-width: 767px) 416px, (max-width: 991px) 88vw, 768px" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddf298487ad9266940dc0_tool%20hire-p-500.png 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddf298487ad9266940dc0_tool%20hire-p-800.png 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddf298487ad9266940dc0_tool%20hire-p-1080.png 1080w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddf298487ad9266940dc0_tool%20hire-p-1600.png 1600w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddf298487ad9266940dc0_tool%20hire.png 1920w" alt=""/></div></div><div class="w-layout-grid snap-layout56_component"><div id="w-node-_0a4fd2eb-7af7-a65b-2075-d5581b517924-d65705ee" class="layout56_image-wrapper"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddeced79eef794ef7c0a6_Screenshot%202024-11-20%20at%2014.03.35.png" loading="lazy" sizes="(max-width: 479px) 87vw, (max-width: 767px) 416px, (max-width: 991px) 88vw, 368px" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddeced79eef794ef7c0a6_Screenshot%202024-11-20%20at%2014.03.35-p-500.png 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddeced79eef794ef7c0a6_Screenshot%202024-11-20%20at%2014.03.35-p-800.png 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/673ddeced79eef794ef7c0a6_Screenshot%202024-11-20%20at%2014.03.35.png 894w" alt="" class="snap-layout56_image"/></div><div id="w-node-_0a4fd2eb-7af7-a65b-2075-d5581b517926-d65705ee" class="snap-layout56_content"><div class="snap-layout56_content-padding"><h4 class="snap-layout56_eyebrown">BENEFITS FOR Customer support TEAMS<br/></h4><h3 class="heading-medium">Built for equipment protection</h3><div class="space-small"></div><div>Everything you need to prevent disputes</div><div class="space-small"></div><div class="layout56_item-list"><div id="w-node-_0a4fd2eb-7af7-a65b-2075-d5581b517935-d65705ee" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium"><strong>Quick Documentation </strong>30-second return process. Process 4x more returns per hour.</div></div></div><div id="w-node-_0a4fd2eb-7af7-a65b-2075-d5581b51793b-d65705ee" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium"><strong>Damage Detection </strong>Automated condition assessment. Spot wear and damage instantly.</div></div></div><div id="w-node-_0a4fd2eb-7af7-a65b-2075-d5581b517941-d65705ee" class="uui-layout56_item"><div class="uui-layout56_item-icon-wrapper"><div class="icon-1-5x1-5 is-blue w-embed"><svg width="13" height="13" viewBox="0 0 13 13" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M5.3849 12.1621C5.7469 12.1621 6.0269 12.0121 6.2249 11.7181L12.6519 1.71009C12.7959 1.48409 12.8569 1.29309 12.8569 1.10809C12.8569 0.623086 12.5159 0.288086 12.0239 0.288086C11.6889 0.288086 11.4839 0.411086 11.2779 0.732086L5.3519 10.1321L2.3099 6.22913C2.1049 5.96213 1.8929 5.85313 1.5919 5.85313C1.0999 5.85313 0.743896 6.20113 0.743896 6.68013C0.743896 6.89213 0.818897 7.09713 0.996897 7.30913L4.5379 11.7251C4.7779 12.0251 5.0299 12.1621 5.3859 12.1621H5.3849Z" fill="currentColor"/> </svg></div></div><div class="uui-layout56_item-text-wrapper"><div class="text-medium"><strong>Dispute Prevention</strong> Clear before/after comparison. 80% fewer condition disputes.</div></div></div></div></div></div></div></div></div></div></section><section class="section"><div class="page-padding"><div class="container-large"><div class="padding-vertical-large"><div class="snap-cta01_component"><div class="max-width-large"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6239f8e50522f0182a9bdda5_snapcall-logo-header-w.svg" loading="lazy" alt="SnapCall logo"/><div class="space-small"></div><h3 class="heading-xlarge">Ready to protect your tools?</h3><div class="space-small"></div><div class="text-large">Join rental companies saving thousands.</div><div class="space-large"></div><div class="button-row"><a href="https://calendly.com/snapcall-customer-success/personal-demo" target="_blank" class="button-large max-width-full-mobile-landscape w-button">Book a demo</a></div></div></div><div class="space-large"></div></div></div></div></section><section class="section is-bg-gray50"><div class="page-padding"><div class="container-large"><div class="padding-vertical-huge"><div class="w-layout-grid snap-layout22_component"><div id="w-node-_050caacd-311b-525b-fe7e-abe81da322fd-d65705ee" class="snap-layout22_block-1"><div class="uui-layout22_block-1-top"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/65367e92a3f10c31164ce908_glovo-e-w.svg" loading="lazy" alt=""/><div class="space-large"></div><h3 class="heading-layout22_block-1">“<strong class="bold-text-6">We&#x27;re thrilled with the level of customer satisfaction we&#x27;ve been able to achieve with SnapCall Clip</strong>”</h3><div class="space-small"></div><div class="button-row"><a href="https://www.snapcall.io/inside/glovo-boosts-customer-satisfaction-with-snapcall-instant" target="_blank" class="snap-button-link is-white w-inline-block"><div>Read this story</div><div class="uui-button-icon w-embed"><svg xmlns="http://www.w3.org/2000/svg" width="10" height="10" fill="none"><g clip-path="url(#a)"><mask id="b" width="10" height="10" x="0" y="0" maskUnits="userSpaceOnUse" style="mask-type:luminance"><path fill="#fff" d="M0 0h10v10H0V0Z"/></mask><g mask="url(#b)"><path stroke="CurrentColor" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.57" d="M.714 4.88h8.334m0 0L4.88.715m4.167 4.167L4.88 9.048"/></g></g><defs><clipPath id="a"><path fill="#fff" d="M0 0h10v10H0z"/></clipPath></defs></svg></div></a></div><div class="space-xxlarge"></div></div><div class="snap-layout22_block-1-bottom"></div></div><div id="w-node-a73e9178-e480-e550-e058-b09b016b8d44-d65705ee" class="snap-layout22_block-2"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63efe0c2b82132473c94fa9a_glovo-testimonal-asset.jpg" loading="lazy" sizes="(max-width: 479px) 88vw, (max-width: 767px) 416px, (max-width: 991px) 90vw, (max-width: 1279px) 91vw, 1120px" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63efe0c2b82132473c94fa9a_glovo-testimonal-asset-p-500.jpg 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63efe0c2b82132473c94fa9a_glovo-testimonal-asset-p-800.jpg 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63efe0c2b82132473c94fa9a_glovo-testimonal-asset.jpg 1050w" alt="" class="snap-layout22_block-2-image devialet"/></div><div id="w-node-_59157a13-180c-44d1-845e-5afe9b58e76e-d65705ee" class="snap-layout22_block-3"><div class="text-medium">SnapCall has helped Glovo elevate their customer support to new heights, resulting in improved customer satisfaction.</div><div class="snap-layout22_block-3_bottom"><div class="snap-layout22_block-3_b-left"><div class="badge-large is-blue _w-stroke"><div>Clips</div></div><div class="badge-large is-blue _w-stroke"><div>Calls</div></div><div class="badge-large is-blue _w-stroke"><div>Booking</div></div></div><div class="snap-layout22_block-3_b-right"><a href="https://www.snapcall.io/inside/glovo-boosts-customer-satisfaction-with-snapcall-instant" target="_blank" class="button-small is-blank w-button">Read more</a></div></div></div></div></div></div></div></section><section class="section"><div class="page-padding"><div class="container-large"></div></div></section><header class="section is-bg-gray50"><div class="page-padding"><div class="container-large"></div></div></header><section class="section"><div class="page-padding"><div class="container-large"><div class="padding-vertical-huge"><div class="max-width-large"><h2 class="heading-xlarge">See SnapCall in action.</h2><div class="space-xsmall"></div><div class="text-xlarge is-gray700">Discover how our innovative video and photo recording feature is being used across various platforms to enhance customer support and problem resolution.</div><div class="space-medium"></div></div><div data-duration-in="400" data-duration-out="200" data-current="Tab 1" data-easing="ease" class="uui-layout13_component w-tabs"><div id="w-node-_035f6de8-c538-1457-67de-154d7ebeed21-d65705ee" class="uui-layout13_tabs-menu w-tab-menu"><a data-w-tab="Tab 1" class="uui-layout13_tabs-link w-inline-block w-tab-link w--current"><h3 class="heading-small">Chat support.</h3><div class="space-xsmall"></div><div class="text-small is-gray700">Share a seamlessly integrated SnapCall invitation within your chat.</div></a><a data-w-tab="Tab 2" class="uui-layout13_tabs-link w-inline-block w-tab-link"><h3 class="heading-small">Email support.</h3><div class="space-xsmall"></div><div class="text-small is-gray700">Easily share a unique link for video recording, associated with your support ticket, in every email exchange.</div></a><a data-w-tab="Tab 3" class="uui-layout13_tabs-link w-inline-block w-tab-link"><h3 class="heading-small">SMS support.</h3><div class="space-xsmall"></div><div class="text-small is-gray700">Effortlessly allow your customers to capture a photo or record a video of their issue through a simple SMS link.</div></a><a data-w-tab="Tab 4" class="uui-layout13_tabs-link w-inline-block w-tab-link"><h3 class="heading-small">Embedded form.</h3><div class="space-xsmall"></div><div class="text-small is-gray700">Even without an established support process, easily utilize our pre-made form templates.</div></a></div><div class="w-tab-content"><div data-w-tab="Tab 1" class="w-tab-pane w--tab-active"><div class="uui-layout13_image-wrapper"><img sizes="(max-width: 479px) 88vw, (max-width: 767px) 416px, (max-width: 991px) 43vw, (max-width: 1279px) 42vw, 528px" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ce670982f3570a3dd7276c_fc-chat2-p-500.webp 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ce670982f3570a3dd7276c_fc-chat2-p-800.webp 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ce670982f3570a3dd7276c_fc-chat2-p-1080.webp 1080w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ce670982f3570a3dd7276c_fc-chat2-p-1600.webp 1600w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ce670982f3570a3dd7276c_fc-chat2.webp 1912w" alt="iPhone mockup" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ce670982f3570a3dd7276c_fc-chat2.webp" loading="lazy" class="uui-layout13_image"/></div></div><div data-w-tab="Tab 2" class="w-tab-pane"><div class="uui-layout13_image-wrapper"><img sizes="(max-width: 479px) 88vw, (max-width: 767px) 416px, (max-width: 991px) 43vw, (max-width: 1279px) 42vw, 528px" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c128a3aa31a6168dc1_fc-email-p-500.webp 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c128a3aa31a6168dc1_fc-email-p-800.webp 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c128a3aa31a6168dc1_fc-email-p-1080.webp 1080w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c128a3aa31a6168dc1_fc-email-p-1600.webp 1600w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c128a3aa31a6168dc1_fc-email.webp 1912w" alt="iPhone mockup" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c128a3aa31a6168dc1_fc-email.webp" loading="lazy" class="uui-layout13_image"/></div></div><div data-w-tab="Tab 3" class="w-tab-pane"><div class="uui-layout13_image-wrapper"><img sizes="(max-width: 479px) 88vw, (max-width: 767px) 416px, (max-width: 991px) 43vw, (max-width: 1279px) 42vw, 528px" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ca96f32baf83bcd0bccb1c_fc-sms-p-500.webp 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ca96f32baf83bcd0bccb1c_fc-sms-p-800.webp 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ca96f32baf83bcd0bccb1c_fc-sms-p-1080.webp 1080w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ca96f32baf83bcd0bccb1c_fc-sms-p-1600.webp 1600w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ca96f32baf83bcd0bccb1c_fc-sms.webp 1912w" alt="iPhone mockup" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63ca96f32baf83bcd0bccb1c_fc-sms.webp" loading="lazy" class="uui-layout13_image"/></div></div><div data-w-tab="Tab 4" class="w-tab-pane"><div class="uui-layout13_image-wrapper"><img sizes="(max-width: 479px) 88vw, (max-width: 767px) 416px, (max-width: 991px) 43vw, (max-width: 1279px) 42vw, 528px" srcset="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c182a419cdb0173731_fc-embed-form-p-500.webp 500w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c182a419cdb0173731_fc-embed-form-p-800.webp 800w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c182a419cdb0173731_fc-embed-form-p-1080.webp 1080w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c182a419cdb0173731_fc-embed-form-p-1600.webp 1600w, https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c182a419cdb0173731_fc-embed-form.webp 1912w" alt="iPhone mockup" src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c969c182a419cdb0173731_fc-embed-form.webp" loading="lazy" class="uui-layout13_image"/></div></div></div></div></div></div></div></section><section class="section"><div class="page-padding"><div class="container-large"></div></div></section><section class="section"><div class="page-padding"><div class="container-large"><div class="padding-vertical-huge"><div class="max-width-large"><h2 class="heading-xlarge mb-6">Works Where You Work</h2><div class="text-xlarge is-gray700">Seamlessly integrate SnapCall into your existing workflow</div></div><div class="layout75_component"><div class="w-layout-grid layout75_list"><div class="layout75_item"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c6af4fd7fe4beba9f1c913_Zendesk.svg" loading="lazy" alt="Integration icon" class="laytout75_icon"/><div class="uui-space-xsmall-2"></div><h3 class="heading-xxsmall">Zendesk integration</h3><div class="uui-space-xxsmall-2"></div><div class="text-small is-gray700">Effortlessly integrate SnapCall with your Zendesk platform for enhanced problem resolution.</div></div><div class="layout75_item"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c6afc10e823930cad37200_Slack.svg" loading="lazy" alt="Integration icon" class="laytout75_icon"/><div class="uui-space-xsmall-2"></div><h3 class="heading-xxsmall">Slack integration</h3><div class="uui-space-xxsmall-2"></div><div class="text-small is-gray700">Simplify team communication and problem resolution with Slack and SnapCall integration.</div></div><div class="layout75_item"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c6af50d417db3f05a2b94e_Intercom.svg" loading="lazy" alt="Integration icon" class="laytout75_icon"/><div class="uui-space-xsmall-2"></div><h3 class="heading-xxsmall">Intercom integration</h3><div class="uui-space-xxsmall-2"></div><div class="text-small is-gray700">Improve communication and problem resolution with Intercom and SnapCall integration.</div></div><div class="layout75_item"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c6af506b1015729da5839e_Kustomer.svg" loading="lazy" alt="Integration icon" class="laytout75_icon"/><div class="uui-space-xsmall-2"></div><h3 class="heading-xxsmall">Kustomer integration</h3><div class="uui-space-xxsmall-2"></div><div class="text-small is-gray700">Elevate the customer experience with SnapCall&#x27;s seamless integration with Kustomer.</div></div><div class="layout75_item"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c6af50bad43299dd30e785_LiveChat.svg" loading="lazy" alt="Integration icon" class="laytout75_icon"/><div class="uui-space-xsmall-2"></div><h3 class="heading-xxsmall">LiveChat integration</h3><div class="uui-space-xxsmall-2"></div><div class="text-small is-gray700">Streamline customer support with LiveChat and SnapCall&#x27;s video recording feature.</div></div><div class="layout75_item"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/63c6af4f0e823955ffd36e85_Zapier.svg" loading="lazy" alt="Integration icon" class="laytout75_icon"/><div class="uui-space-xsmall-2"></div><h3 class="heading-xxsmall">Zapier integrations</h3><div class="uui-space-xxsmall-2"></div><div class="text-small is-gray700">Expand the capabilities of your current tools with SnapCall&#x27;s Zapier integration.</div></div></div></div><div class="button-row button-row-center"><a href="/clips/integrations" target="_blank" class="button-large is-secondary w-button">All integrations</a></div></div></div></div></section><section class="section is-bg-gray50"><div class="page-padding"><div class="container-large"><div class="padding-vertical-huge"><div class="max-width-large"><h2 class="title-2-25">FAQs</h2><div class="uui-space-xsmall-3"></div><div class="text-large is-gray700">Everything you need to know about the product and billing. Can’t find the answer you’re looking for? Please <a href="#" class="snap-text-style-link">chat to our team</a>.</div></div><div class="uui-faq05_component"><div class="w-layout-grid uui-faq05_layout"><div class="uui-faq05_item"><h4 class="heading-xxsmall">What is SnapCall and how does it work?</h4><div class="space-xsmall"></div><div class="text-medium is-gray700">It is a customer service and support tool that allows users to easily record and share videos, photos, and screen recordings to communicate and document issues more efficiently.</div></div><div class="uui-faq05_item"><h4 class="heading-xxsmall">How can SnapCall be integrated into my current customer support process?</h4><div class="space-xsmall"></div><div class="text-medium is-gray700">It can be integrated into your CRM platform, through email or SMS exchange, or by using our pre-built form templates.</div></div><div class="uui-faq05_item"><h4 class="heading-xxsmall">Is SnapCall compatible with other platforms such as Zendesk, LiveChat, and Intercom?</h4><div class="space-xsmall"></div><div class="text-medium is-gray700">Yes. SnapCall also integrates with Zapier. This means you can easily integrate SnapCall into your existing workflow and start using it right away.</div></div><div class="uui-faq05_item"><h4 class="heading-xxsmall">Does SnapCall allow for sharing screenshots to explain technical issues?</h4><div class="space-xsmall"></div><div class="text-medium is-gray700">Yes, SnapCall includes a screen recording feature that allows customers to easily document and share technical issues with the support team.</div></div><div class="uui-faq05_item"><h4 class="heading-xxsmall">Does SnapCall allow for secure sharing of photos and videos?</h4><div class="space-xsmall"></div><div class="text-medium is-gray700">Yes, SnapCall includes security measures to ensure that any photos and videos shared are protected and only accessible to authorized individuals.</div></div><div class="uui-faq05_item"><h4 class="heading-xxsmall">Is SnapCall easy for customers to use?</h4><div class="space-xsmall"></div><div class="text-medium is-gray700">Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.</div></div></div><div class="snap-faq05_cta"><div class="uui-faq05_cta-content"><div class="uui-max-width-large-4"><h4 class="heading-small">Still have questions?</h4><div class="space-xsmall"></div><div class="text-medium is-gray700">Can’t find the answer you’re looking for? Visit our Help Center.</div></div></div><div class="uui-faq05_cta-button-row"><a href="https://help.snapcall.io/" target="_blank" class="button-large w-button">Help Center</a></div></div></div></div></div></div></section><section class="section is-bg-gray50"><div class="page-padding"><div class="container-large"><div class="padding-vertical-medium"><div class="snap-footnote_container"><ol role="list" class="snap-footnote_list"><li id="footnote-1" class="footnote_list-item">This metric measures the Average Handle Time (AHT), which is the total amount of time spent by customer support agents on a support ticket, from the moment it is opened to the moment it is resolved using SnapCall. The 46% reduction in AHT reflects the average decrease observed among SnapCall&#x27;s clients who have used the tool for at least 3 months.</li><li id="footnote-2" class="footnote_list-item">This metric measures the number of customer support tickets that were resolved using SnapCall. This percentage reflects data collected from SnapCall&#x27;s clients who have used the tool for at least 3 months.</li><li id="footnote-3" class="footnote_list-item">This metric measures the amount of time it takes for a customer support ticket to be resolved, whether or not an agent takes action. SnapCall&#x27;s AI-powered features can often resolve issues without the need for an agent&#x27;s intervention. Therefore, a decrease in this metric suggests that SnapCall is effective in reducing the time it takes for a customer issue to be resolved, leading to a faster and more efficient support experience. This percentage reflects data collected from SnapCall&#x27;s clients who have used the tool for at least 3 months.</li></ol></div></div></div></div></section><footer class="sn-section bg-color-black"><div class="footer-wrapper"><div class="space-huge"></div><div class="footer-logo"><img src="https://cdn.prod.website-files.com/61ea75487cc6d3de13380fa7/6239f8e50522f0182a9bdda5_snapcall-logo-header-w.svg" loading="lazy" alt="SnapCall logo"/></div><div class="space-xlarge"></div><div class="w-layout-grid snap-footer_grid"><ul role="list" class="snap-footer-list_items w-list-unstyled"><li><h4 class="snap-footer-heading">Products</h4></li><li><a href="/clips" class="snap-footer-list_link">Clips</a></li><li><a href="/instant-call" class="snap-footer-list_link">Calls</a></li><li><a href="/booking" class="snap-footer-list_link">Booking</a></li></ul><ul role="list" class="snap-footer-list_items w-list-unstyled"><li><h4 class="snap-footer-heading">Solutions</h4></li><li><a href="/capture-photo-video" class="snap-footer-list_link">Photo capture</a></li><li><a href="/capture-photo-video" class="snap-footer-list_link">Video recording</a></li><li><a href="/capture-photo-video" class="snap-footer-list_link">Screen video capture</a></li><li><a href="/audio-video-call" class="snap-footer-list_link">Audio call</a></li><li><a href="/audio-video-call" class="snap-footer-list_link">Video call</a></li><li><a href="/ai-powered-support" class="snap-footer-list_link">AI-powered solutions</a></li></ul><ul role="list" class="snap-footer-list_items w-list-unstyled"><li><h4 class="snap-footer-heading">Resources</h4></li><li><a href="/inside" class="snap-footer-list_link">Blog</a></li><li><a href="/pricing" class="snap-footer-list_link">Pricing</a></li><li><a href="https://help.snapcall.io/en/" target="_blank" class="snap-footer-list_link">Help Center</a></li><li><a href="/onboarding-program" class="snap-footer-list_link">Onboarding Program</a></li><li><a href="/apps" class="snap-footer-list_link">Integrations</a></li><li><a href="https://snapcall.gitbook.io/blog" target="_blank" class="snap-footer-list_link">Developers</a></li><li><a href="/security" class="snap-footer-list_link">Security</a></li></ul><ul role="list" class="snap-footer-list_items w-list-unstyled"><li><h4 class="snap-footer-heading">SnapCall</h4></li><li><a href="/contact-us" class="snap-footer-list_link">Contact us</a></li><li><a href="/privacy-policy" class="snap-footer-list_link">Privacy policy</a></li><li><a href="/terms-and-conditions" class="snap-footer-list_link">Terms &amp; conditions</a></li></ul></div><div class="space-xlarge"></div><div class="text-small">Copyright © 2024 SnapCall. 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