Global Contacts

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id="latin-america"><a href="javascript:void(0);" data-config-metrics-item="Latin America">Latin America</a></li> <li id="middle-east"><a href="javascript:void(0);" data-config-metrics-item="Middle East">Middle East</a></li> </ul> </div> </div> <div id="locale" class="area"> <h3>Pays / Langue</h3> <div class="area-list"> <p class="area-title">North Africa - Français</p> <ul class="no-bullets"> <li class="default"><a href="javascript:void(0);">Select One</a></li> <li class="hide" id="fr_ca" data-region="north-america"><a href="/c/fr_ca/about/contact-cisco.html" data-config-metrics-item="Canada - Français">Canada - Français</a></li> <li class="hide" id="en_ca" data-region="north-america"><a href="/c/en_ca/about/contact-cisco.html" data-config-metrics-item="Canada - English">Canada - English</a></li> <li class="hide" id="en_us" data-region="north-america"><a href="/c/en/us/about/contact-cisco.html" data-config-metrics-item="United States – English">United States – English</a></li> <li id="en_eg" data-region="africa"><a href="/c/en_eg/about/contact-cisco.html" data-config-metrics-item="Egypt - English">Egypt - English</a></li> <li id="ar_eg" data-region="africa"><a href="/c/ar_eg/about/contact-cisco.html" data-config-metrics-item="Egypt - عربي">Egypt - عربي</a></li> <li id="en_ng" data-region="africa"><a href="/c/en_ng/about/contact-cisco.html" data-config-metrics-item="Nigeria - English">Nigeria - English</a></li> <li id="en_dz" data-region="africa"><a href="/c/en_dz/about/contact-cisco.html" data-config-metrics-item="North Africa - English">North Africa - English</a></li> <li id="fr_dz" class="selected" data-region="africa"><a href="/c/fr_dz/about/contact-cisco.html" data-config-metrics-item="North Africa - Français">North Africa - Français</a></li> <li id="en_za" data-region="africa"><a href="/c/en_za/about/contact-cisco.html" data-config-metrics-item="South Africa - English">South Africa - English</a></li> <li class="hide" id="en_au" data-region="asia-pacific"><a href="/c/en_au/about/contact-cisco.html" data-config-metrics-item="Australia & New Zealand - English">Australia & New Zealand - English</a></li> <li class="hide" id="zh_cn" data-region="asia-pacific"><a href="/c/zh_cn/about/contact-cisco.html" data-config-metrics-item="China - 简体中文">China - 简体中文</a></li> <li class="hide" id="en_hk" data-region="asia-pacific"><a href="/c/en_hk/about/contact-cisco.html" data-config-metrics-item="Hong Kong - English">Hong Kong - English</a></li> <li class="hide" id="zh_hk" data-region="asia-pacific"><a href="/c/zh_hk/about/contact-cisco.html" data-config-metrics-item="Hong Kong - 繁體中文">Hong Kong - 繁體中文</a></li> <li class="hide" id="en_in" data-region="asia-pacific"><a href="/c/en_in/about/contact-cisco.html" data-config-metrics-item="India - English">India - English</a></li> <li class="hide" id="en_id" data-region="asia-pacific"><a href="/c/en_id/about/contact-cisco.html" data-config-metrics-item="Indonesia - English">Indonesia - English</a></li> <li class="hide" id="ja_jp" data-region="asia-pacific"><a href="/c/ja_jp/about/contact-cisco.html" data-config-metrics-item="Japan - 日本語">Japan - 日本語</a></li> <li class="hide" id="en_my" data-region="asia-pacific"><a href="/c/en_my/about/contact-cisco.html" data-config-metrics-item="Malaysia - English">Malaysia - English</a></li> <li class="hide" id="en_ph" data-region="asia-pacific"><a href="/c/en_ph/about/contact-cisco.html" data-config-metrics-item="Philippines - English">Philippines - English</a></li> <li class="hide" id="en_sg" data-region="asia-pacific"><a href="/c/en_sg/about/contact-cisco.html" data-config-metrics-item="Singapore - English">Singapore - English</a></li> <li class="hide" id="ko_kr" data-region="asia-pacific"><a href="/c/ko_kr/about/contact-cisco.html" data-config-metrics-item="South Korea - 한국어">South Korea - 한국어</a></li> <li class="hide" id="zh_tw" data-region="asia-pacific"><a href="/c/zh_tw/about/contact-cisco.html" data-config-metrics-item="Taiwan - 繁體中文">Taiwan - 繁體中文</a></li> <li class="hide" id="th_th" data-region="asia-pacific"><a href="/c/th_th/about/contact-cisco.html" data-config-metrics-item="Thailand - ภาษาไทย">Thailand - ภาษาไทย</a></li> <li class="hide" id="vi_vn" data-region="asia-pacific"><a href="/c/vi_vn/about/contact-cisco.html" data-config-metrics-item="Vietnam - Việt">Vietnam - Việt</a></li> <li class="hide" id="en_il" data-region="europe"><a href="/c/en_il/about/contact-cisco.html" data-config-metrics-item="Israel - English">Israel - English</a></li> <li class="hide" id="de_at" data-region="europe"><a href="/c/de_at/about/contact-cisco.html" data-config-metrics-item="Austria - Deutsch">Austria - Deutsch</a></li> <li class="hide" id="az_az" data-region="europe"><a href="/c/az_az/about/contact-cisco.html" data-config-metrics-item="Azerbaijan - Azərbaycan dili">Azerbaijan - Azərbaycan dili</a></li> <li class="hide" id="en_be" data-region="europe"><a href="/c/en_be/about/contact-cisco.html" data-config-metrics-item="Belgium - English">Belgium - English</a></li> <li class="hide" id="nl_be" data-region="europe"><a href="/c/nl_be/about/contact-cisco.html" data-config-metrics-item="Belgium - Nederlands">Belgium - Nederlands</a></li> <li class="hide" id="fr_be" data-region="europe"><a href="/c/fr_be/about/contact-cisco.html" data-config-metrics-item="Belgium - French">Belgium - French</a></li> <li class="hide" id="bs_ba" data-region="europe"><a href="/c/bs_ba/about/contact-cisco.html" data-config-metrics-item="Bosnia - Bosanski">Bosnia - Bosanski</a></li> <li class="hide" id="bg_bg" data-region="europe"><a href="/c/bg_bg/about/contact-cisco.html" data-config-metrics-item="Bulgaria - Български">Bulgaria - Български</a></li> <li class="hide" id="hr_hr" data-region="europe"><a href="/c/hr_hr/about/contact-cisco.html" data-config-metrics-item="Croatia - Hrvatski">Croatia - Hrvatski</a></li> <li class="hide" id="en_cy" data-region="europe"><a href="/c/en_cy/about/contact-cisco.html" data-config-metrics-item="Cyprus - English">Cyprus - English</a></li> <li class="hide" id="cs_cz" data-region="europe"><a href="/c/cs_cz/about/contact-cisco.html" data-config-metrics-item="Czech Republic - Czech">Czech Republic - Czech</a></li> <li class="hide" id="da_dk" data-region="europe"><a href="/c/da_dk/about/contact-cisco.html" data-config-metrics-item="Denmark - Dansk">Denmark - Dansk</a></li> <li class="hide" id="et_ee" data-region="europe"><a href="/c/et_ee/about/contact-cisco.html" data-config-metrics-item="Estonia - Eesti">Estonia - Eesti</a></li> <li class="hide" id="fi_fi" data-region="europe"><a href="/c/fi_fi/about/contact-cisco.html" data-config-metrics-item="Finland - Suomi">Finland - Suomi</a></li> <li class="hide" id="fr_fr" data-region="europe"><a href="/c/fr_fr/about/contact-cisco.html" data-config-metrics-item="France - Français">France - Français</a></li> <li class="hide" id="de_de" data-region="europe"><a href="/c/de_de/about/contact-cisco.html" data-config-metrics-item="Germany - Deutsch">Germany - Deutsch</a></li> <li class="hide" id="el_gr" data-region="europe"><a href="/c/el_gr/about/contact-cisco.html" data-config-metrics-item="Greece - Ελληνικα">Greece - Ελληνικα</a></li> <li class="hide" id="hu_hu" data-region="europe"><a href="/c/hu_hu/about/contact-cisco.html" data-config-metrics-item="Hungary - Magyar">Hungary - Magyar</a></li> <li class="hide" id="it_it" data-region="europe"><a href="/c/it_it/about/contact-cisco.html" data-config-metrics-item="Italy - Italiano">Italy - Italiano</a></li> <li class="hide" id="ru_kz" data-region="europe"><a href="/c/ru_kz/about/contact-cisco.html" data-config-metrics-item="Kazakhstan - Русский">Kazakhstan - Русский</a></li> <li class="hide" id="lv_lv" data-region="europe"><a href="/c/lv_lv/about/contact-cisco.html" data-config-metrics-item="Latvia - Latvian">Latvia - Latvian</a></li> <li class="hide" id="lt_lt" data-region="europe"><a href="/c/lt_lt/about/contact-cisco.html" data-config-metrics-item="Lithuania - Lietuvių">Lithuania - Lietuvių</a></li> <li class="hide" id="mk_mk" data-region="europe"><a href="/c/mk_mk/about/contact-cisco.html" data-config-metrics-item="Macedonia - Македонски јазик">Macedonia - Македонски јазик</a></li> <li class="hide" id="en_mt" data-region="europe"><a href="/c/en_mt/about/contact-cisco.html" data-config-metrics-item="Malta - English">Malta - English</a></li> <li class="hide" id="nl_nl" data-region="europe"><a href="/c/nl_nl/about/contact-cisco.html" data-config-metrics-item="Netherlands - Nederlands">Netherlands - Nederlands</a></li> <li class="hide" id="no_no" data-region="europe"><a href="/c/no_no/about/contact-cisco.html" data-config-metrics-item="Norway - Norsk">Norway - Norsk</a></li> <li class="hide" id="pl_pl" data-region="europe"><a href="/c/pl_pl/about/contact-cisco.html" data-config-metrics-item="Poland - Polski">Poland - Polski</a></li> <li class="hide" id="pt_pt" data-region="europe"><a href="/c/pt_pt/about/contact-cisco.html" data-config-metrics-item="Portugal - Português">Portugal - Português</a></li> <li class="hide" id="ro_ro" data-region="europe"><a href="/c/ro_ro/about/contact-cisco.html" data-config-metrics-item="Romania - România">Romania - România</a></li> <li class="hide" id="sr_rs" data-region="europe"><a href="/c/sr_rs/about/contact-cisco.html" data-config-metrics-item="Serbia & Montenegro - Srpski">Serbia & Montenegro - Srpski</a></li> <li class="hide" id="sk_sk" data-region="europe"><a href="/c/sk_sk/about/contact-cisco.html" data-config-metrics-item="Slovakia - Slovensky">Slovakia - Slovensky</a></li> <li class="hide" id="sl_si" data-region="europe"><a href="/c/sl_si/about/contact-cisco.html" data-config-metrics-item="Slovenia - Slovenian">Slovenia - Slovenian</a></li> <li class="hide" id="es_es" data-region="europe"><a href="/c/es_es/about/contact-cisco.html" data-config-metrics-item="Spain - Español">Spain - Español</a></li> <li class="hide" id="sv_se" data-region="europe"><a href="/c/sv_se/about/contact-cisco.html" data-config-metrics-item="Sweden - Svenska">Sweden - Svenska</a></li> <li class="hide" id="fr_ch" data-region="europe"><a href="/c/fr_ch/about/contact-cisco.html" data-config-metrics-item="Switzerland - Français">Switzerland - Français</a></li> <li class="hide" id="de_ch" data-region="europe"><a href="/c/de_ch/about/contact-cisco.html" data-config-metrics-item="Switzerland - Deutsch">Switzerland - Deutsch</a></li> <li class="hide" id="tr_tr" data-region="europe"><a href="/c/tr_tr/about/contact-cisco.html" data-config-metrics-item="Turkey - Türkiye">Turkey - Türkiye</a></li> <li class="hide" id="uk_ua" data-region="europe"><a href="/c/uk_ua/about/contact-cisco.html" data-config-metrics-item="Ukraine - Українська">Ukraine - Українська</a></li> <li class="hide" id="en_uk" data-region="europe"><a href="/c/en_uk/about/contact-cisco.html" data-config-metrics-item="United Kingdom - English">United Kingdom - English</a></li> <li class="hide" id="ru_ua" data-region="europe"><a href="/c/ru_ua/about/contact-cisco.html" data-config-metrics-item="Ukraine - Російська">Ukraine - Російська</a></li> <li class="hide" id="es_ar" data-region="latin-america"><a href="/c/es_ar/about/contact-cisco.html" data-config-metrics-item="Argentina - Español">Argentina - Español</a></li> <li class="hide" id="es_bz" data-region="latin-america"><a href="/c/es_bz/about/contact-cisco.html" data-config-metrics-item="The Caribbean - Español">The Caribbean - Español</a></li> <li class="hide" id="pt_br" data-region="latin-america"><a href="/c/pt_br/about/contact-cisco.html" data-config-metrics-item="Brazil - Português">Brazil - Português</a></li> <li class="hide" id="es_cl" data-region="latin-america"><a href="/c/es_cl/about/contact-cisco.html" data-config-metrics-item="Chile - Español">Chile - Español</a></li> <li class="hide" id="es_co" data-region="latin-america"><a href="/c/es_co/about/contact-cisco.html" data-config-metrics-item="Colombia - Español">Colombia - Español</a></li> <li class="hide" id="es_cr" data-region="latin-america"><a href="/c/es_cr/about/contact-cisco.html" data-config-metrics-item="Costa Rica - Español">Costa Rica - Español</a></li> <li class="hide" id="es_ec" data-region="latin-america"><a href="/c/es_ec/about/contact-cisco.html" data-config-metrics-item="Ecuador - Español">Ecuador - Español</a></li> <li class="hide" id="es_mx" data-region="latin-america"><a href="/c/es_mx/about/contact-cisco.html" data-config-metrics-item="Mexico - Español">Mexico - Español</a></li> <li class="hide" id="es_pa" data-region="latin-america"><a href="/c/es_pa/about/contact-cisco.html" data-config-metrics-item="Panama - Español">Panama - Español</a></li> <li class="hide" id="es_pe" data-region="latin-america"><a href="/c/es_pe/about/contact-cisco.html" data-config-metrics-item="Peru - Español">Peru - Español</a></li> <li class="hide" id="en_ae" data-region="middle-east"><a href="/c/en_ae/about/contact-cisco.html" data-config-metrics-item="Middle East (Unified) - English">Middle East (Unified) - English</a></li> <li class="hide" id="ar_ae" data-region="middle-east"><a href="/c/ar_ae/about/contact-cisco.html" data-config-metrics-item="Middle East (Unified) - عربي">Middle East (Unified) - عربي</a></li> </ul> </div> </div> </div> <div class="num-list"> <div class="num"><span>1</span></div> <div class="num"><span>2</span></div> <div class="num"><span>3</span></div> </div> <div class="cat-container"> <div class="previous"> <a href="javascript:void(0);" class="back-to-prev top">Retour à la page précédente</a> </div> <div class="cat-titles"> <h3>J’ai besoin d’aide pour</h3> </div> <div class="categories"> <div class="category cat1"> <div class="cat-list"> <ul class="no-bullets"> <li data-name="technical-support"><a href="javascript:void(0);" data-config-metrics-item="Assistance technique">Assistance technique</a></li> <li data-name="product-support"><a href="javascript:void(0);" data-config-metrics-item="Assistance produit">Assistance produit</a></li> <li data-name="software-licensing-support" data-path="software-licensing-support"><a href="javascript:void(0);" data-config-metrics-item="Assistance pour les licences de logiciels">Assistance pour les licences de logiciels</a></li> <li data-name="request-quote-buy-products-services"><a href="javascript:void(0);" data-config-metrics-item="Demander un devis ou commander des produits ou services">Demander un devis ou commander des produits ou services</a></li> <li data-name="order-billing-support"><a href="javascript:void(0);" data-config-metrics-item="Commandes, facturation et retours">Commandes, facturation et retours</a></li> <li data-name="partner-support"><a href="javascript:void(0);" data-config-metrics-item="Assistance pour partenaires">Assistance pour partenaires</a></li> <li data-name="certifications-learning"><a href="javascript:void(0);" data-config-metrics-item="Certifications et formation">Certifications et formation</a></li> <li data-name="cisco-password-login-issues"><a href="javascript:void(0);" data-config-metrics-item="Mot de passe Cisco.com ou problèmes de connexion">Mot de passe Cisco.com ou problèmes de connexion</a></li> <li data-name="general-inquiries"><a href="javascript:void(0);" data-config-metrics-item="Évaluation générale">Évaluation générale</a></li> </ul> </div> <a href="javascript:void(0);" class="office-location" data-config-metrics-item="Rechercher les emplacements des bureaux de Cisco">Rechercher les emplacements des bureaux de Cisco</a> </div> <div class="category cat2"> <div class="cat-list"> <ul class="no-bullets"> <li data-name="network-or-environment-down" data-parent="technical-support" data-path="technical-support/network-or-environment-down"><a href="javascript:void(0);" data-config-metrics-item="Interruption du réseau ou de l">Interruption du réseau ou de l</a></li> <li data-name="open-a-new-or-manage-an-existing-case" data-parent="technical-support" data-path="technical-support/open-a-new-or-manage-an-existing-case"><a href="javascript:void(0);" data-config-metrics-item="Ouvrir un nouveau ticket ou gérer un ticket en cours">Ouvrir un nouveau ticket ou gérer un ticket en cours</a></li> <li data-name="returns-material-smart-spares-authorization" data-parent="technical-support" data-path="technical-support/returns-material-smart-spares-authorization"><a href="javascript:void(0);" data-config-metrics-item="Passer une commande pour un matériel défectueux ou des pièces de rechange">Passer une commande pour un matériel défectueux ou des pièces de rechange</a></li> <li data-name="software-download-issues" data-parent="technical-support" data-path="technical-support/software-download-issues"><a href="javascript:void(0);" data-config-metrics-item="Problème pour télécharger un fichier">Problème pour télécharger un fichier</a></li> <li data-name="potential-customer-guest" data-parent="request-quote-buy-products-services" data-path="request-quote-buy-products-services/potential-customer-guest"><a href="javascript:void(0);" data-config-metrics-item="Client potentiel ou Invité">Client potentiel ou Invité</a></li> <li data-name="small-business-customer" data-parent="request-quote-buy-products-services"><a href="javascript:void(0);" data-config-metrics-item="Client (petit)">Client (petit)</a></li> <li data-name="enterprise-sp-federal-customer" data-parent="request-quote-buy-products-services"><a href="javascript:void(0);" data-config-metrics-item="Client de la grande entreprise, du secteur des fournisseurs d">Client de la grande entreprise, du secteur des fournisseurs d</a></li> <li data-name="partner-distributor-reseller" data-parent="request-quote-buy-products-services"><a href="javascript:void(0);" data-config-metrics-item="Partenaire, distributeur, revendeur">Partenaire, distributeur, revendeur</a></li> <li data-name="enterprise-sp-federal-customer" data-parent="order-billing-support"><a href="javascript:void(0);" data-config-metrics-item="Enterprise, Service Provider, Government, Education Cust">Enterprise, Service Provider, Government, Education Cust</a></li> <li data-name="partner-distributor-reseller" data-parent="order-billing-support"><a href="javascript:void(0);" data-config-metrics-item="Partner, Distributor, Reseller">Partner, Distributor, Reseller</a></li> <li data-name="small-business-customer" data-parent="order-billing-support" data-path="order-billing-support/small-business-customer"><a href="javascript:void(0);" data-config-metrics-item="Client (petit)">Client (petit)</a></li> <li data-name="partner-pre-sales-support" data-parent="partner-support" data-path="partner-support/partner-pre-sales-support"><a href="javascript:void(0);" data-config-metrics-item="Assistance pré-vente pour partenaires">Assistance pré-vente pour partenaires</a></li> <li data-name="pdi-helpdesk" data-parent="partner-support" data-path="partner-support/pdi-helpdesk"><a href="javascript:void(0);" data-config-metrics-item="Assistance PDI (plan, design, implémentation)">Assistance PDI (plan, design, implémentation)</a></li> <li data-name="dcloud-user-support" data-parent="partner-support" data-path="partner-support/dcloud-user-support"><a href="javascript:void(0);" data-config-metrics-item="Assistance utilisateurs dCloud">Assistance utilisateurs dCloud</a></li> <li data-name="cisco-commerce-workspace-support" data-parent="partner-support" data-path="partner-support/cisco-commerce-workspace-support"><a href="javascript:void(0);" data-config-metrics-item="Assistance Cisco Commerce Workspace">Assistance Cisco Commerce Workspace</a></li> <li data-name="partner-program-support" data-parent="partner-support" data-path="partner-support/partner-program-support"><a href="javascript:void(0);" data-config-metrics-item="Assistance programmes pour partenaire">Assistance programmes pour partenaire</a></li> <li data-name="partner-rewards" data-parent="partner-support" data-path="partner-support/partner-rewards"><a href="javascript:void(0);" data-config-metrics-item="Récompenses pour partenaires">Récompenses pour partenaires</a></li> <li data-name="become-cisco-certified-partner" data-parent="partner-support" data-path="partner-support/become-cisco-certified-partner"><a href="javascript:void(0);" data-config-metrics-item="Devenir un partenaire certifié Cisco">Devenir un partenaire certifié Cisco</a></li> <li data-name="partner-education-connection" data-parent="partner-support" data-path="partner-support/partner-education-connection"><a href="javascript:void(0);" data-config-metrics-item="Connexion de formation pour partenaires">Connexion de formation pour partenaires</a></li> <li data-name="become-certified" data-parent="certifications-learning" data-path="certifications-learning/become-certified"><a href="javascript:void(0);" data-config-metrics-item="Devenir certifié">Devenir certifié</a></li> <li data-name="certification-status-renewals-document-tracking" data-parent="certifications-learning" data-path="certifications-learning/certification-status-renewals-document-tracking"><a href="javascript:void(0);" data-config-metrics-item="Statut de certification / Renouvellements / Suivi des documents">Statut de certification / Renouvellements / Suivi des documents</a></li> <li data-name="cisco-learning-network" data-parent="certifications-learning" data-path="certifications-learning/cisco-learning-network"><a href="javascript:void(0);" data-config-metrics-item="Réseau de formation Cisco">Réseau de formation Cisco</a></li> <li data-name="find-networking-academy" data-parent="certifications-learning" data-path="certifications-learning/find-networking-academy"><a href="javascript:void(0);" data-config-metrics-item="Trouver une Network Academy">Trouver une Network Academy</a></li> <li data-name="current-exam-outlines" data-parent="certifications-learning" data-path="certifications-learning/current-exam-outlines"><a href="javascript:void(0);" data-config-metrics-item="Examens actuels et description des examens">Examens actuels et description des examens</a></li> <li data-name="user-registration" data-parent="cisco-password-login-issues" data-path="cisco-password-login-issues/user-registration"><a href="javascript:void(0);" data-config-metrics-item="Enregistrement de l">Enregistrement de l</a></li> <li data-name="cisco-password-issues" data-parent="cisco-password-login-issues" data-path="cisco-password-login-issues/cisco-password-issues"><a href="javascript:void(0);" data-config-metrics-item="Problème de mot de passe Cisco">Problème de mot de passe Cisco</a></li> <li data-name="other-login-issues" data-parent="cisco-password-login-issues" data-path="cisco-password-login-issues/other-login-issues"><a href="javascript:void(0);" data-config-metrics-item="Autres problèmes de connexion">Autres problèmes de connexion</a></li> <li data-name="general-feedback" data-parent="cisco-password-login-issues" data-path="cisco-password-login-issues/general-feedback"><a href="javascript:void(0);" data-config-metrics-item="Évaluation générale">Évaluation générale</a></li> <li data-name="locating-cisco-office" data-parent="general-inquiries" data-path="general-inquiries/locating-cisco-office"><a href="javascript:void(0);" data-config-metrics-item="Localiser un bureau de Cisco">Localiser un bureau de Cisco</a></li> <li data-name="events-webinars" data-parent="general-inquiries" data-path="general-inquiries/events-webinars"><a href="javascript:void(0);" data-config-metrics-item="Événements et webinaires">Événements et webinaires</a></li> <li data-name="investing-in-cisco" data-parent="general-inquiries" data-path="general-inquiries/investing-in-cisco"><a href="javascript:void(0);" data-config-metrics-item="Miser sur Cisco">Miser sur Cisco</a></li> <li data-name="networking" data-parent="product-support"><a href="javascript:void(0);" data-config-metrics-item="Réseau">Réseau</a></li> <li data-name="data-center" data-parent="product-support" data-path="product-support/data-center"><a href="javascript:void(0);" data-config-metrics-item="Data center">Data center</a></li> <li data-name="security" data-parent="product-support" data-path="product-support/security"><a href="javascript:void(0);" data-config-metrics-item="Sécurité">Sécurité</a></li> <li data-name="collaboration" data-parent="product-support" data-path="product-support/collaboration"><a href="javascript:void(0);" data-config-metrics-item="Collaboration">Collaboration</a></li> </ul> </div> </div> <div class="category cat3"> <div class="cat-list"> <ul class="no-bullets"> <li data-name="software-download-issue" data-parent="small-business-customer" data-grand-parent="technical-support" data-path="technical-support/small-business-customer/software-download-issue"><a href="javascript:void(0);" data-config-metrics-item="Problème de téléchargement de logiciel">Problème de téléchargement de logiciel</a></li> <li data-name="network-environment-down" data-parent="small-business-customer" data-grand-parent="technical-support" data-path="technical-support/small-business-customer/network-environment-down"><a href="javascript:void(0);" data-config-metrics-item="Panne de réseau ou d">Panne de réseau ou d</a></li> <li data-name="status-existing-case" data-parent="small-business-customer" data-grand-parent="technical-support" data-path="technical-support/small-business-customer/status-existing-case"><a href="javascript:void(0);" data-config-metrics-item="Statut d'une demande existante">Statut d'une demande existante</a></li> <li data-name="smart-spares-authorization" data-parent="small-business-customer" data-grand-parent="technical-support" data-path="technical-support/small-business-customer/smart-spares-authorization"><a href="javascript:void(0);" data-config-metrics-item="Demande d'autorisation Smart Spares">Demande d'autorisation Smart Spares</a></li> <li data-name="return-material-authorization" data-parent="small-business-customer" data-grand-parent="technical-support" data-path="technical-support/small-business-customer/return-material-authorization"><a href="javascript:void(0);" data-config-metrics-item="Autorisations de retour de matériel">Autorisations de retour de matériel</a></li> <li data-name="entitlement-service" data-parent="small-business-customer" data-grand-parent="technical-support" data-path="technical-support/small-business-customer/entitlement-service"><a href="javascript:void(0);" data-config-metrics-item="Demande de service">Demande de service</a></li> <li data-name="licensing-support" data-parent="small-business-customer" data-grand-parent="technical-support" data-path="technical-support/small-business-customer/licensing-support"><a href="javascript:void(0);" data-config-metrics-item="Demande de service de licence">Demande de service de licence</a></li> <li data-name="other-technical-issues" data-parent="small-business-customer" data-grand-parent="technical-support" data-path="technical-support/small-business-customer/other-technical-issues"><a href="javascript:void(0);" data-config-metrics-item="Autres problèmes techniques">Autres problèmes techniques</a></li> <li data-name="software-download-issue" data-parent="enterprise-sp-federal-customer" data-grand-parent="technical-support" data-path="technical-support/enterprise-sp-federal-customer/software-download-issue"><a href="javascript:void(0);" data-config-metrics-item="Problème de téléchargement de logiciel">Problème de téléchargement de logiciel</a></li> <li data-name="network-environment-down" data-parent="enterprise-sp-federal-customer" data-grand-parent="technical-support" data-path="technical-support/enterprise-sp-federal-customer/network-environment-down"><a href="javascript:void(0);" data-config-metrics-item="Panne de réseau ou d">Panne de réseau ou d</a></li> <li data-name="status-existing-case" data-parent="enterprise-sp-federal-customer" data-grand-parent="technical-support" data-path="technical-support/enterprise-sp-federal-customer/status-existing-case"><a href="javascript:void(0);" data-config-metrics-item="Statut d">Statut d</a></li> <li data-name="smart-spares-authorization" data-parent="enterprise-sp-federal-customer" data-grand-parent="technical-support" data-path="technical-support/enterprise-sp-federal-customer/smart-spares-authorization"><a href="javascript:void(0);" data-config-metrics-item="Demande d">Demande d</a></li> <li data-name="return-material-authorization" data-parent="enterprise-sp-federal-customer" data-grand-parent="technical-support" data-path="technical-support/enterprise-sp-federal-customer/return-material-authorization"><a href="javascript:void(0);" data-config-metrics-item="Autorisations de retour de matériel">Autorisations de retour de matériel</a></li> <li data-name="entitlement-service" data-parent="enterprise-sp-federal-customer" data-grand-parent="technical-support" data-path="technical-support/enterprise-sp-federal-customer/entitlement-service"><a href="javascript:void(0);" data-config-metrics-item="Demande de service">Demande de service</a></li> <li data-name="licensing-support" data-parent="enterprise-sp-federal-customer" data-grand-parent="technical-support" data-path="technical-support/enterprise-sp-federal-customer/licensing-support"><a href="javascript:void(0);" data-config-metrics-item="Demande de service de licence">Demande de service de licence</a></li> <li data-name="other-technical-issues" data-parent="enterprise-sp-federal-customer" data-grand-parent="technical-support" data-path="technical-support/enterprise-sp-federal-customer/other-technical-issues"><a href="javascript:void(0);" data-config-metrics-item="Autres problèmes techniques">Autres problèmes techniques</a></li> <li data-name="software-download-issue" data-parent="partner-distributor-reseller" data-grand-parent="technical-support" data-path="technical-support/partner-distributor-reseller/software-download-issue"><a href="javascript:void(0);" data-config-metrics-item="Problème de téléchargement de logiciel">Problème de téléchargement de logiciel</a></li> <li data-name="network-environment-down" data-parent="partner-distributor-reseller" data-grand-parent="technical-support" data-path="technical-support/partner-distributor-reseller/network-environment-down"><a href="javascript:void(0);" data-config-metrics-item="Panne de réseau ou d">Panne de réseau ou d</a></li> <li data-name="status-existing-case" data-parent="partner-distributor-reseller" data-grand-parent="technical-support" data-path="technical-support/partner-distributor-reseller/status-existing-case"><a href="javascript:void(0);" data-config-metrics-item="Statut d">Statut d</a></li> <li data-name="smart-spares-authorization" data-parent="partner-distributor-reseller" data-grand-parent="technical-support" data-path="technical-support/partner-distributor-reseller/smart-spares-authorization"><a href="javascript:void(0);" data-config-metrics-item="Demande d">Demande d</a></li> <li data-name="return-material-authorization" data-parent="partner-distributor-reseller" data-grand-parent="technical-support" data-path="technical-support/partner-distributor-reseller/return-material-authorization"><a href="javascript:void(0);" data-config-metrics-item="Autorisations de retour de matériel">Autorisations de retour de matériel</a></li> <li data-name="entitlement-service" data-parent="partner-distributor-reseller" data-grand-parent="technical-support" data-path="technical-support/partner-distributor-reseller/entitlement-service"><a href="javascript:void(0);" data-config-metrics-item="Demande de service">Demande de service</a></li> <li data-name="licensing-support" data-parent="partner-distributor-reseller" data-grand-parent="technical-support" data-path="technical-support/partner-distributor-reseller/licensing-support"><a href="javascript:void(0);" data-config-metrics-item="Demande de service de licence">Demande de service de licence</a></li> <li data-name="other-technical-issues" data-parent="partner-distributor-reseller" data-grand-parent="technical-support" data-path="technical-support/partner-distributor-reseller/other-technical-issues"><a href="javascript:void(0);" data-config-metrics-item="Autres problèmes techniques">Autres problèmes techniques</a></li> <li data-name="service-renewals" data-parent="small-business-customer" data-grand-parent="request-quote-buy-products-services" data-path="request-quote-buy-products-services/small-business-customer/service-renewals"><a href="javascript:void(0);" data-config-metrics-item="Renouvellements de service">Renouvellements de service</a></li> <li data-name="how-to-order" data-parent="small-business-customer" data-grand-parent="request-quote-buy-products-services" data-path="request-quote-buy-products-services/small-business-customer/how-to-order"><a href="javascript:void(0);" data-config-metrics-item="Commander un produit ou service">Commander un produit ou service</a></li> <li data-name="service-renewals" data-parent="enterprise-sp-federal-customer" data-grand-parent="request-quote-buy-products-services" data-path="request-quote-buy-products-services/enterprise-sp-federal-customer/service-renewals"><a href="javascript:void(0);" data-config-metrics-item="Renouvellements de service">Renouvellements de service</a></li> <li data-name="how-to-order" data-parent="enterprise-sp-federal-customer" data-grand-parent="request-quote-buy-products-services" data-path="request-quote-buy-products-services/enterprise-sp-federal-customer/how-to-order"><a href="javascript:void(0);" data-config-metrics-item="Commander un produit ou service">Commander un produit ou service</a></li> <li data-name="service-renewals" data-parent="partner-distributor-reseller" data-grand-parent="request-quote-buy-products-services" data-path="request-quote-buy-products-services/partner-distributor-reseller/service-renewals"><a href="javascript:void(0);" data-config-metrics-item="Renouvellements de service">Renouvellements de service</a></li> <li data-name="how-to-order" data-parent="partner-distributor-reseller" data-grand-parent="request-quote-buy-products-services" data-path="request-quote-buy-products-services/partner-distributor-reseller/how-to-order"><a href="javascript:void(0);" data-config-metrics-item="Commander un produit ou service">Commander un produit ou service</a></li> <li data-name="order-status-information" data-parent="enterprise-sp-federal-customer" data-grand-parent="order-billing-support" data-path="order-billing-support/enterprise-sp-federal-customer/order-status-information"><a href="javascript:void(0);" data-config-metrics-item="Informations sur l'état de la commande">Informations sur l'état de la commande</a></li> <li data-name="change-existing-order" data-parent="enterprise-sp-federal-customer" data-grand-parent="order-billing-support" data-path="order-billing-support/enterprise-sp-federal-customer/change-existing-order"><a href="javascript:void(0);" data-config-metrics-item="Modifier une commande existante">Modifier une commande existante</a></li> <li data-name="trade-quotes-reseller-order-deviations" data-parent="enterprise-sp-federal-customer" data-grand-parent="order-billing-support" data-path="order-billing-support/enterprise-sp-federal-customer/trade-quotes-reseller-order-deviations"><a href="javascript:void(0);" data-config-metrics-item="Soumission sur remise et déviations de commande vers un revendeur">Soumission sur remise et déviations de commande vers un revendeur</a></li> <li data-name="escalate-order-issue" data-parent="enterprise-sp-federal-customer" data-grand-parent="order-billing-support" data-path="order-billing-support/enterprise-sp-federal-customer/escalate-order-issue"><a href="javascript:void(0);" data-config-metrics-item="Faire progresser un problème relatif à une commande de produits">Faire progresser un problème relatif à une commande de produits</a></li> <li data-name="cisco-commerce-workspace-tool-support" data-parent="enterprise-sp-federal-customer" data-grand-parent="order-billing-support" data-path="order-billing-support/enterprise-sp-federal-customer/cisco-commerce-workspace-tool-support"><a href="javascript:void(0);" data-config-metrics-item="Prise en charge de l'outil d'espace de travail Cisco Commerce">Prise en charge de l'outil d'espace de travail Cisco Commerce</a></li> <li data-name="initiate-product-return" data-parent="enterprise-sp-federal-customer" data-grand-parent="order-billing-support" data-path="order-billing-support/enterprise-sp-federal-customer/initiate-product-return"><a href="javascript:void(0);" data-config-metrics-item="Initier un retour produit (RMA)">Initier un retour produit (RMA)</a></li> <li data-name="order-status-information" data-parent="partner-distributor-reseller" data-grand-parent="order-billing-support" data-path="order-billing-support/partner-distributor-reseller/order-status-information"><a href="javascript:void(0);" data-config-metrics-item="Informations sur l'état de la commande">Informations sur l'état de la commande</a></li> <li data-name="change-existing-order" data-parent="partner-distributor-reseller" data-grand-parent="order-billing-support" data-path="order-billing-support/partner-distributor-reseller/change-existing-order"><a href="javascript:void(0);" data-config-metrics-item="Modifier une commande existante">Modifier une commande existante</a></li> <li data-name="trade-quotes-reseller-order-deviations" data-parent="partner-distributor-reseller" data-grand-parent="order-billing-support" data-path="order-billing-support/partner-distributor-reseller/trade-quotes-reseller-order-deviations"><a href="javascript:void(0);" data-config-metrics-item="Soumission sur remise et déviations de commande vers un revendeur">Soumission sur remise et déviations de commande vers un revendeur</a></li> <li data-name="escalate-order-issue" data-parent="partner-distributor-reseller" data-grand-parent="order-billing-support" data-path="order-billing-support/partner-distributor-reseller/escalate-order-issue"><a href="javascript:void(0);" data-config-metrics-item="Faire progresser un problème relatif à une commande de produits">Faire progresser un problème relatif à une commande de produits</a></li> <li data-name="cisco-commerce-workspace-tool-support" data-parent="partner-distributor-reseller" data-grand-parent="order-billing-support" data-path="order-billing-support/partner-distributor-reseller/cisco-commerce-workspace-tool-support"><a href="javascript:void(0);" data-config-metrics-item="Prise en charge de l'outil d'espace de travail Cisco Commerce">Prise en charge de l'outil d'espace de travail Cisco Commerce</a></li> <li data-name="initiate-a-product-return" data-parent="partner-distributor-reseller" data-grand-parent="order-billing-support" data-path="order-billing-support/partner-distributor-reseller/initiate-a-product-return"><a href="javascript:void(0);" data-config-metrics-item="Initier un retour produit (RMA)">Initier un retour produit (RMA)</a></li> <li data-name="meraki" data-parent="networking" data-grand-parent="product-support" data-path="product-support/networking/meraki"><a href="javascript:void(0);" data-config-metrics-item="Meraki">Meraki</a></li> <li data-name="switches" data-parent="networking" data-grand-parent="product-support" data-path="product-support/networking/switches"><a href="javascript:void(0);" data-config-metrics-item="Commutateurs">Commutateurs</a></li> <li data-name="routers" data-parent="networking" data-grand-parent="product-support" data-path="product-support/networking/routers"><a href="javascript:void(0);" data-config-metrics-item="Routeurs">Routeurs</a></li> <li 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