Apple - Support - Discussions

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} hr { margin-left:auto; margin-right:auto; width:100%; margin-top:0.5em; margin-bottom:1.5em; border:0; height:1px; color:#ccc; background-color:#ccc; } ol { list-style-type:decimal; margin-left:1.8em; } </style> <p> <b>Jump directly to <a href="#terms">Apple Discussions Terms of Use.</a></b> </p> <span class="style3 style1">If you're looking to participate in our discussion forums, here's everything you need to know to get started—just select a question below</span> <br> <br> <table width="100%" border="0"> <tr> <td valign="top"><ul class="square"> <li><a href="#discuss">What is Apple Discussions and how can it help me?</a></li> <li> <a href="#register">What do I need to get started?</a></li> <li> <a href="#login">How do I log in?</a></li> <li> <a href="#password">What do I do if I forget my Apple ID password?</a></li> <li> <a href="#profile">How do I create my public profile?</a></li> <li> <a href="#email">How do I change my email address?</a></li> <li> <a href="#members">How do I view other member profiles?</a></li> <li> <a href="#search">I have a question or issue—how do I search for answers?</a></li> <li> <a href="#organized">How is the content organized?</a></li> <li><a href="#questions">Why are topics marked as questions?</a></li> <li> <a href="#answers">What are question answers?</a> </li> </ul> </td> <td valign="top"><ul class="square"> <li> <a href="#points">How do I get points for answering questions?</a> </li> <li> <a href="#whyreward">Why do you reward points?</a> </li> <li> <a href="#postquestion">How do I post a question?</a> </li> <li> <a href="#reply">How do I reply to a message?</a> </li> <li> <a href="#format">How do I format text in my posts?</a> </li> <li> <a href="#subscriptions">What are subscriptions?</a> </li> <li> <a href="#unsubscribe">How do I unsubscribe from a forum, topic, or other item?</a> </li> <li> <a href="#personnel">Who are the Apple Discussions personnel?</a> </li> <li> <a href="#glossary">Apple Discussions Glossary of Terms</a> </li> <li> Apple Discussions <a href="#terms">Terms of Use.</a></li> </ul> </td> </tr> </table> <p><a name="discuss"></a><b>What is Apple Discussions and how can it help me?</b> <br> Apple Discussions is a user-to-user support forum where experts and other Apple product users get together to discuss Apple products. You'll find a wealth of information about your favorite Apple hardware and software products that will help you get the most out of your purchase. You can participate in discussions about various products and topics, find solutions to help you resolve issues, ask questions, get tips and advice, and more. </p> <p> If you have a technical question about an Apple product, be sure to check out Apple's support resources first by consulting the application Help menu on your computer and visiting our <a href="https://web.archive.org/web/20100124025931/http://www.apple.com/support/">Support site</a> to view articles and more on our product support pages. </p> <p> To participate in our Apple Discussions forums, you must agree to and abide by the <a href="#terms">Apple Discussions Use Agreement</a>—our set of "House Rules." </p><hr align="center" width="600"> <p> <a name="register"></a><b>What do I need to get started?</b> <br> You may browse and read any of the Discussions forums without logging in, but if you want to post a question or reply to messages, you will need to log in with an <i>Apple ID</i>, a unique user ID that allows you to access various online resources. </p> <p> If you don't already have an Apple ID, you can create an account by clicking Login in the sidebar on the right side of any Discussions page. In the resulting page, click the "create one" link at the bottom of the page, then follow the onscreen instructions to create an Apple ID. For more information, see the <a href="https://web.archive.org/web/20100124025931/http://www.info.apple.com/support/howtoid.html">Apple ID FAQ</a> page.</p> <hr align="center" width="600"> <p> <a name="login"></a><b>How do I log in?</b> <br> Click Login in the sidebar of any Apple Discussions page. In the resulting page, enter your Apple ID and password in the appropriate fields and click Sign In. </p> <p> <a name="password"></a><b>What do I do if I forget my Apple ID password?</b> <br> Just reset your password. Click Login in the sidebar of any Apple Discussions page and then click the link below the "Did you forget your password?" message in the resulting page. You will be asked for some verification before you can reset your password. For more information, see the <a href="https://web.archive.org/web/20100124025931/http://www.info.apple.com/support/howtoid.html">Apple ID FAQ</a> page. </p> <p> <a name="profile"></a><b>How do I create my public profile?</b> <br> When you log in to Apple Discussions for the first time with your Apple ID, you will be asked to create a New User Account, which will serve as your public profile. Choose a memorable alias (user name) that's between 2 and 30 characters in length and type it in the Alias field. </p> <p> <b>Important</b>: If you enter your real name in the Alias field, your real name will appear as your alias. Also note that angle bracket characters ( < > ) are not allowed. Once you create an alias, you cannot make changes to it. If you want to change your alias, you will need to create a new User Account. </p> <p> The other fields on the page are optional. When you're finished entering your information, read and agree to the Apple Discussions Use Agreement and then click Create Account.</p> <hr align="center" width="600"> <p> <a name="email"></a><b>How do I change my email address?</b> <br> If you want to change your Apple ID email address or any other information stored in your Apple ID account, visit the <a href="https://web.archive.org/web/20100124025931/https://myinfo.apple.com/">MyInfo</a> page. </p> <p> <a name="members"></a><b>How do I view other member profiles?</b> <br> Simply click on a member's alias wherever it's displayed as a link. You can also do a search for posts from any member by clicking "more options" in the Search Discussions box—just type the member's alias name in the "Restrict by Username" field. </p> <p> <a name="search"></a><b>I have a question or issue—how do I search for answers?</b> <br> It's possible that your question or issue has already been answered by other members so do a search before posting a question. On most Apple Discussions pages, you'll find a Search Discussions box in the upper right corner. Enter a search term (or terms) in the field and press Return. Your results will appear as a list of links to posts below the Search Discussions Content pane. </p> <p> You can also refine your search by using the options in the Search Discussions Content pane. Click the Search Tips link for help with our search features. You can streamline your results by restricting your search terms by category or forum, specifying a date range, or searching for posts by username. You can also search the <a href="https://web.archive.org/web/20100124025931/http://discussions.apple.com/forum.jspa?forumID=599">User Tips Library</a>.</p> <hr align="center" width="600"> <p> <a name="organized"></a><b>How is the content organized?</b> <br> All content in Apple Discussions is organized as follows: <ul class="circle"> <li><b>Forum Categories</b>—Categories represent a collection of topical forums as well as other categories, and are used to organize forums. Our categories are generally defined by a product name, such as "iPod," "iMac," or "Mac OS X v10.4 Tiger."</li> <li> <b>Forums</b>—Forums are the areas where individual discussions take place. The discussions are displayed as a list of topics. For example, if you're looking for conversations about searching your Mac with Spotlight, click the Mac OS X v10.4 Tiger link on our Discussions homepage, then click the Spotlight link in the resulting Tiger page to visit the Spotlight forum.</li> <li> <b>Topics</b>—Topics refer to the actual topics of discussion, each of which consists of messages displayed as a conversation. In our Spotlight example above, all the discussion listings you see in the Spotlight forum are known as topics.</li> <li> <b>Messages</b>—Messages are the individual posts made by community members. If you click a topic to view a discussion, you'll see messages posted by other members.</li> <li> <b>Replies</b>—Replies are posts made in response to other messages and are organized in a flat or threaded manner. For example, if someone posts a question in a topic, other members may post a reply to that question. </li> </ul> </p> <hr align="center" width="600"> <p> <a name="questions"></a><b>Why are topics marked as questions?</b> <br> A Discussions topic is classified as a question by default; you'll see a question mark icon next to the topic, though a topic can be either a technical question or constructive feedback about Apple products. This lets the Apple Discussions community know that a member is looking for answers. You can review your own resolved and unresolved questions by clicking My Questions in the sidebar. </p> <p> To post a topic without it being flagged as a question, deselect the "Mark this topic as a question" checkbox under the Subject field in the Post Message screen. </p> <p> <a name="answers"></a><b>What are question answers?</b> <br> When a community member posts a question as a topic starter, other members can post an answer in reply. Please note that not all replies actually answer the question.</p> <table width="100%" border="0"> <tr> <td width="66%" valign="top" style="padding-right:10px"><p>An answer can be just some hints or helpful information to help the poster solve an issue. The originator of the topic can mark such a reply as a "Helpful" post. A small yellow star will appear next to that reply and the person who posted the reply will be awarded 5 points. Here's what a reply marked as being "Helpful" looks like: </p> </td> <td width="34%" valign="top"><img src="https://web.archive.org/web/20100124025931im_/http://supportdownload.apple.com/discussions.apple.com/images/helpfile-helpful.jpg" alt="Picture of Helpful star"></td> </tr> <tr> <td valign="top" style="padding-right:10px"><p>If a community member posts a specific answer that provides a solution to the original poster's issue, the originator can mark this reply as a "Solved" post. A large green star will appear next to that reply and the person who posted the reply will be awarded 10 points. Here's what a "Solved" post looks like: </p></td> <td valign="top"><img src="https://web.archive.org/web/20100124025931im_/http://supportdownload.apple.com/discussions.apple.com/images/helpfile-solved.jpg" alt="Picture of Solved star"></td> </tr> <tr> <td valign="top" style="padding-right:10px"><p>Only the original topic poster has the option to mark replies as either Helpful or Solved or to not mark a reply at all. The originator can also end the discussion by marking the topic as "answered," which displays a green star at the top of the topic page to let everyone know that the topic contains valid helpful information. Here's how the "answered" topic graphic appears: </p> <p> </p> <p> <b>Note:</b> Only two replies may be classified as Helpful and only one reply may be classified as Solved in any question topic. Non-question topics do not offer these classifications</p></td> <td valign="top"><img src="https://web.archive.org/web/20100124025931im_/http://supportdownload.apple.com/discussions.apple.com/images/helpfile-answered.jpg" alt="Picture of an example 'answered' question."></td> </tr> </table> <p> </p> <hr align="center" width="600"> <p><a name="points"></a><b>How do I get points for answering questions?</b> <br> </p> <table width="100%" border="0"> <tr> <td width="71%" valign="top"><p>If you reply to another member's question topic, you are eligible to receive points from that member, though this is at his or her sole discretion. The originator has the option of marking a reply as either Helpful or Solved, which will add points to the respondent's account. These points will, in turn, increase a member's ranking (status level) in the community over time. </p> <p> Here is a list of the points needed to achieve each status level in Apple Discussions. You will receive 10 points for each reply that a member marks as "Solved" and 5 points for each reply that a member has marked as "Helpful." Check out the graphics above in the "<a href="#answers">question answers</a>" section to see examples of two members who have established some status in the Discussions community (note the blue bars below their alias).</td> <td width="29%" align="center" valign="top" style="padding-left:10px;"><table width="226" border="1" cellpadding="5" cellspacing="0"> <tr align="center"> <td bgcolor="#CCFFFF"><b>Level</b> </td> <td bgcolor="#CCFFFF"><b>Point Range</b> </td> </tr> <tr align="center"> <td> 5 </td> <td> 50,000+ </td> </tr> <tr align="center"> <td bgcolor="#f7f7f7"> 4 </td> <td bgcolor="#f7f7f7"> 8,000 - 49,999 </td> </tr> <tr align="center"> <td> 3 </td> <td> 1,000 - 7,999 </td> </tr> <tr align="center"> <td bgcolor="#f7f7f7"> 2 </td> <td bgcolor="#f7f7f7"> 150 - 999 </td> </tr> <tr align="center"> <td> 1 </td> <td> 30 - 149 </td> </tr> </table></td> </tr> </table> <p> </p> <hr align="center" width="600"> <p><a name="whyreward"></a><b>Why do you reward points?</b> <br> The reward system helps to increase community participation. When a community member gives a reward to another member for providing helpful advice or a solution to his or her question, the recipient's points will help increase his or her status level within the community. Members can see their status level by Forum, Category, or at the main Community level. </p> <p> <a name="postquestion"></a><b>How do I post a question?</b> <br> If you searched the forums and didn't find an answer to your question or issue, click the Post New Topic link at the top of a relevant forum page to post your own question. </p> <p> <b>Note</b>: Please be sure to review the <a href="#terms">Apple Discussions Use Agreement</a> to understand what type of submissions are relevant.</p> <hr align="center" width="600"> <p><a name="reply"></a><b>How do I reply to a message?</b> <br> Click Reply next to the message to which you'd like to reply. In the resulting page, type your message in the Message box. </p> <p> If you want to quote specific text from the original message, click Quote Original to add all the text from the original message to the Message box. You can edit that text if you want to quote only specific parts of the original message. </p> <p> <a name="format"></a><b>How do I format text in my posts?</b> <br> You can either type formatting tags or click the Bold, Italics, or Underline button to add the respective tag to the message field. </p> <p> For example, if you type the following using formatting tags... </p> <blockquote><tt> This is *bold text*, this is -italicized text-, and this is _underlined text_. </tt></blockquote> <p> it will appear as... </p> <p> <blockquote> This is <b>bold text</b>, this is <i>italicized text</i>, and this is <u>underlined text</u>. </blockquote> <p> once you post the message. </p> <p> If you opt to use the formatting buttons, select some text in the Message box and click the desired button to enter the corresponding beginning and ending tag around that selected text in the Message box. </p> <br/> <h2>Other formating tags are available as shown below:</h2> <br> <div id="jive-markup-help" style="border:1px"> <table cellpadding="3" cellspacing="0" border="0" width="100%"> <thead> <tr> <th>  Wiki Markup Help </th> </tr> </thead> <tbody> <tr> <td> <table class="jive-inner-table" cellpadding="0" cellspacing="0" border="0" width="100%"> <thead> <tr> <th>  Markup </th> <th>  Result </th> </tr> </thead> <tbody> <tr> <td>  *bold* </td> <td>  <b>bold</b> </td> </tr> <tr> <td>  +italics+ </td> <td>  <i>italics</i> </td> </tr> <tr> <td>  _underline_ </td> <td>  <u>underline</u> </td> </tr> <tr> <td>  Superscript: 3^rd^ </td> <td>  3<sup>rd</sup> </td> </tr> <tr> <td>  Subscript: 2~n~ </td> <td>  2<sub>n</sub> </td> </tr> <tr> <td>  --strike-- </td> <td>  <strike>strike</strike> </td> </tr> <tr> <td>  Line: ----- </td> <td>  <hr/> </td> </tr> <tr> <td>  Heading 1: h1. </td> <td>  <h1>ABC</h1> </td> </tr> <tr> <td>  Heading 2: h2. </td> <td>  <h2>ABC</h2> </td> </tr> <tr> <td>  Heading 3: h3. </td> <td>  <h3>ABC</h3> </td> </tr> <tr> <td>  Heading 4: h4. </td> <td>  <h4>ABC</h4> </td> </tr> <tr> <td>  Heading 5: h5. </td> <td>  <h5>ABC</h5> </td> </tr> <tr> <td>  Heading 6: h6. </td> <td>  <h6>ABC</h6> </td> </tr> <tr> <td>  Image: !http://../post.gif! </td> <td>  <img src="/web/20100124025931im_/http://discussions.apple.com/images/post-16x16.gif" alt="Post" border="0"/> </td> </tr> <tr> <td>  Link: [URL] </td> <td>  <a href="URL" onclick="return false;" onmouseover="window.status='URL';" onmouseout="window.status='';">URL</a> </td> </tr> <tr> <td>  Link: [Name|URL] </td> <td>  <a href="URL" onclick="return false;" onmouseover="window.status='URL';" onmouseout="window.status='';">Name</a> </td> </tr> <tr> <td>  Link: [Name|URL|Tip] </td> <td>  <a href="URL" onclick="return false;" title="Tip" onmouseover="window.status='URL';" onmouseout="window.status='';">Name</a> </td> </tr> <tr> <td>  Email: [foo@bar.com] </td> <td>  <a href="https://web.archive.org/web/20100124025931/mailto:foo@bar.com" onclick="return false;" onmouseover="window.status='mailto:foo@bar.com';" onmouseout="window.status='';">foo@bar.com</a> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div> <br/> <hr align="center" width="600"> <p> <a name="subscriptions"></a><b>What are subscriptions?</b> <br> Subscriptions allow you to get email notifications about new content in the forums that interest you. You can subscribe to categories, forums, topics, or even members. Be aware that subscribing to a category or a forum may be unreasonable for very busy areas due to the potentially overwhelming number of messages you may receive. </p> <p> For example, to add a topic to your subscription list, click "Subscribe to this Topic" at the top of the topic page. To subscribe to a member, click their alias, then click "Subscribe to this User" at the top of their member profile. To see your current list of subscriptions, click My Subscriptions in the sidebar. From this page you can manage or delete your subscriptions.</p> <p> <a name="unsubscribe"></a><b>How do I unsubscribe from a forum, topic, or other item?</b> <br> If you no longer want to receive notifications for, say, a particular topic, click "Cancel Subscription to this Topic" at the top of a subscribed topic page to end the email notifications. After 30 days, inactive subscriptions automatically expire. </p> <p> You can also delete subscriptions from your My Subscriptions page; click My Subscriptions in the sidebar and in the resulting page, select the Delete checkbox for any subscription you no longer want and then click Delete. </p> <br/> <hr align="center" width="600"> <br/> <p> <a name="personnel"></a><b>Who are the Apple Discussions personnel?</b> <br><br> <b>Administrators</b>—Administrators are Apple Employees who focus on maintaining, updating, and enhancing the discussion forums. Administrators will also attempt to maintain proper decorum in the discussion forums. Due to post volume and other factors, Administrators may not respond promptly, or at all, to these discussions. </p> <p> <b>Apple Hosts</b>—Hosts are Apple Employees who focus on gathering technical feedback that will be forwarded to the appropriate Apple group. They also help identify possible content for Apple's Knowledge Base and, when possible, they correct erroneous information in the forums. Hosts will also attempt to maintain proper decorum in the discussion forums. Due to post volume and other factors, Hosts may not respond promptly, or at all, to these discussions. </p> <p> <b>Apple Employee</b>—Employees of Apple who are not Discussion Hosts may have an Apple Employee text link that appears when they post. These Apple employees volunteer their time to assist with products for which they are familiar. Since they are answering questions outside of their normal responsibilities, they may not always be available to respond to questions. </p> <span class="G10G""> <b>Important</b>: Employees of Apple Computer, Inc. ("Apple") may respond to issues within this forum. Apple is under no duty to provide a response to an issue, or to do so in a timely manner. If Apple responds to an issue, it is Apple's intent that the information provided is accurate and reliable. However, given the expectation of the forum to provide real-time responses, not all information will be readily verifiable. ACCORDINGLY, APPLE EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, AS TO ANY INFORMATION PROVIDED BY IT UNDER THIS FORUM, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT. Users of this forum may want to refer to information provided by Apple through its Knowledge Base database at <a href="https://web.archive.org/web/20100124025931/http://www.apple.com/support/">www.apple.com/support</a> for more detailed information on a particular issue. Apple may provide information that is relevant to an international issue, which may contain references or cross references to Apple products, programs, and services that are not announced in your country. Such reference does not imply that Apple intends to announce such products, programs, or services in your country.</span> <br/><br/> <hr align="center" width="600"> <br/><p> <a name="glossary"></a><b>Apple Discussions Glossary of Terms</b> <br> If certain buzz words in our forums leave you scratching your head, here's some insight to what these words mean. </p> <p> <b>Discussion</b>—An extended, public conversation about a particular topic or issue in a bulletin board-like format. </p> <p> <b>Forum</b>—A collection of items that are relevant to one particular topic, such as discussions, FAQs, and links to support articles about a particular application. Forums are represented by folders on the Apple Discussions site. </p> <p> <b>Post</b>—"Posting" is the act of submitting a message. A post is essentially a message from a member that appears in any Discussions forum. A post can be a new topic or a reply to a message. Apple Discussions are comprised of an original message that's posted about a topic and the replies posted in response. </p> <p> <b>Thread</b>—A thread is the series of replies posted in response to the original topic. This comes from the expression, "following the thread of a conversation." </p> <p> <b>Threadjack</b>—To wrongly post a dissimilar issue in an existing discussion, distracting from the true focus of the discussion. If your issue has any significant difference from a similar topic, then you're probably better off posting a new topic to focus attention on your particular issue. </p> <p> <b>Topic</b>—A topic is the subject matter of a particular discussion, as set by the member who posts the original message to start that particular discussion. </p> <p> <b>Troll</b>—A troll is someone who strives to disrupt a constructive conversation by posting flames or specious arguments. Trolls sometimes impersonate another user by posting under a false user name. If you have a troll in your midst, let an Apple Host know. </p> <p> <b>User Tips Library</b>—The User Tips Library is where Discussions members have provided answers to questions that are frequently asked. </p> <br/> <hr align="center" width="600"> <br/><br/> <p> <a name="terms"></a> <p class="jive-page-title"> Apple Discussions Use Agreement <br/> </p> <p> <i>(revised 1 May 2007)</i> </p> <p>This Apple Discussions Use Agreement (the "Agreement") provides important information about your use of the Apple Discussions site (the "Site"). You should read it, understand it, and consider printing a reference copy as you use the Site.</p> <p>IMPORTANT: IF YOU CHOOSE TO ACCEPT THIS AGREEMENT, YOU MUST ACCEPT IT AS PRESENTED TO YOU, WITHOUT CHANGES. APPLE WILL ACCEPT NO ADDITIONS OR DELETIONS. At any time Apple may change, add, or remove any part of this Agreement or any part of the services and features provided at the Site. If it does so, Apple will update the Agreement here (http://discussions.apple.com/help.jspa) and may also post such changes elsewhere on the Site.</p> <p>IF ANY FUTURE CHANGE IS UNACCEPTABLE TO YOU, YOU SHOULD DISCONTINUE USING THE SITE. YOUR CONTINUED USE OF THE SITE WILL ALWAYS INDICATE YOUR ACCEPTANCE OF THIS AGREEMENT AND ANY CHANGES TO IT.</p> <ol> <li>General</li> <ol> <li>As long as you comply with the Agreement, Apple grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.</li> <li>In addition to the terms and conditions in the Agreement, all use of the Site is governed by the Apple.com Terms of Use (http://www.apple.com/legal/terms/site.html). </li> <li>In the event of any conflict between this Agreement and Apple.com Terms of Use, the terms of this Agreement will govern. </li> <li>Views expressed on the Site are not endorsed by Apple. </li> <li>Apple does not prescreen information submitted by users of the Site (“Submissions”). Apple retains the right, but not the responsibility, to edit or remove any Submission, including those deemed by Apple to violate the Agreement. Apple will make good faith efforts to investigate allegations that Submissions violate the Agreement but (a) makes no warranty to you that it will edit, remove, or continue to permit the display of any specific Submission, whether or not subject to such allegations, and (b) will have no liability whatsoever for editing, removing, or continuing to permit the display of any Submission whatsoever. </li> <li>Apple involvement. Apple does not formally provide technical support on the Site. However, any information that is provided by Apple or Apple employees is offered on an “AS IS” basis without warranties of any kind. </li> <li>To submit information to the Site, each user must have a unique user name and password combination, known as an Apple ID. Please review Apple’s Privacy Policy (http://www.apple.com/legal/privacy/), which describes how Apple collects, uses and protects your personal information. Apple cannot and will not be responsible for any problems or liability that may arise if you do not provide accurate, truthful and complete information. </li> </ol> <li>Submissions </li> <ol> <li>Stay on topic. Apple Discussions is here to help people use Apple products and technologies more effectively. Unless otherwise noted, do not add Submissions about nontechnical topics, including: </li> <ol> <li>Speculations or rumors about unannounced products.</li> <li>Discussions of Apple policies or procedures or speculation on Apple decisions.</li> </ol> <li>Be polite. Everyone should feel comfortable reading Submissions and participating in discussions. Apple will not tolerate flames or other inappropriate statements, material, or links. Most often, a "flame" is simply a statement that is taunting and thus arbitrarily inflammatory. However, this also includes those which are libelous, defamatory, indecent, harmful, harassing, intimidating, threatening, hateful, objectionable, discriminatory, abusive, vulgar, obscene, pornographic, sexually explicit, or offensive in a sexual, racial, cultural, or ethnic context.</li> <li>Post constructive comments and questions. Unless otherwise noted, your Submission should either be a technical support question or a technical support answer. Constructive feedback about product features is welcome as well. If your Submission contains the phrase “I’m sorry for the rant, but…” you are likely in violation of this policy.</li> <li>Do not post polls or petitions or links to same.</li> <li>Test your answer. When possible, make sure your Submission works on your own computer before you post it.</li> <li>No advertising. Do not use the Site to sell or market your products to others and do not post a URL unless it directly answers a user’s question. If any portion of your Submission, including any posted URL, results in any accrual of compensation or benefit to you, you must note this in your post by stating, “I may receive some form of compensation, financial or otherwise, from my recommendation or link.” As well, the following are not allowed:</li> <ol> <li>A submission created solely to advertise a book, service, software or some other item for sale.</li> <li>Any reference, including a link, to a commercial item that is not directly related to a relevant technical support question or answer. For example: “This post created by Super Post Creator.”</li> <li>You may sign your Submissions with information about yourself. However, this should not include a link to a website. An example of an acceptable signature: <br> Justine R.<br> Author, “Apple Lisa Communities: Tips and Tricks”</li> </ol> <li>No inappropriate user names (“Aliases”) or impersonations. Inappropriate or offensive user names or aliases will be removed and persons attempting to impersonate another user will be removed. User names may not contain website, email addresses or other contact information.</li> <li>Keep within the Law</li> <ol> <li>No material may be submitted that is intended to promote or commit an illegal act.</li> <li>Do not submit software or descriptions of processes that break or otherwise ‘work around’ digital rights management software or hardware. This includes conversations about ‘ripping’ DVDs or working around FairPlay software used on the iTunes Store.</li> <li>Do not post defamatory material.</li> </ol> <li>Material submitted must be your own work or work to which you have a license. You warrant and represent that you own or otherwise control all of the rights to the information contained in your Submission.</li> <li>License to Use Submission. By sending a Submission to the Site you agree to grant Apple a perpetual, royalty-free, non-exclusive worldwide right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, make available to the public, and exercise all copyright and publicity rights with respect to the Submission. If you do not want to grant to Apple the rights set out above, do not send your Submission to the Site.</li></ol> <li>Minors</li> <ol> <li>You must be at least 13 years old to post to the Site. If you are over 13 years old but have not yet reached the age of majority, you must have your parent or guardian’s permissions to post to the Site.</li> <li>Never reveal any personal information.</li> </ol> <li>Interference with the Site.</li> <ol> <li>You agree to not interfere with or disrupt the Site.</li> <li>Apple may provide a system whereby users acquire points for various activities.</li> <ol> <li>Do not ‘game’ the system. You agree to not create multiple IDs or otherwise manipulate the points system.</li> <li>Do not ask for points. If you feel the system is not clear to users, please provide feedback to Apple; do not instruct other users unless they ask.</li> </ol></ol> <li>Breach of the Agreement</li> <ol> <li>If you fail to abide by these terms Apple may remove your submission. Apple may also send an e-mail that informs you that your Submission has been deleted or edited. Repeated inappropriate Submissions may result in your relevant account or accounts being placed into temporary or permanent suspension of your ability to participate in any or all of the areas on the Site.</li> <li>If you post or send offensive or inappropriate content anywhere on or to the Site or otherwise engage in any disruptive behavior which Apple considers to be serious and/or repeated, Apple may use all available information about you to stop any further infringements. This may include informing relevant third parties such as your employer, school, Internet service provider, or law enforcement authorities of the infringement.</li> <li>Apple reserves the right to delete any Submission, or take action against any account, at any time, for any reason.</li> </ol> </ol> <br> </div> </div> </td> <td class="sidebar" width="205"> <div id="sidebar"> <form action="search.jspa" id="search"> <div class="sbmodule"> <h3> Search Discussions </h3> <div class="sbmodulebody"> <p> <a href="search!default.jspa">more options</a> </p> <input value="Go" name="search" type="hidden"> <img src="https://web.archive.org/web/20100124025931im_/http://discussions.apple.com/images/searchleftcap20050513.gif" alt="" width="17" height="19" border="0" class="srchimgs"><input type="search" name="q" placeholder="Search" autosave="Search Discussions" results="5" class="sbox" id="q01"><img 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