<!DOCTYPE html>     <html class="no-js" lang="en-US">  <head itemscope itemtype="http://schema.org/WebSite"> <meta charset="UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1, user-scalable=yes"> <title itemprop="name">Policy - Premier Cinemas</title> <meta name="author" content="Premier Cinemas, http://www.riopremiercinemas.com.cy"> <meta name="copyright" content="Premier Cinemas, http://www.riopremiercinemas.com.cy"> <meta name="robots" content="index,follow"> <meta name="generator" content="iCMS 6 NetPlanet"> <link rel="shortcut icon" href="/assets/website/img/fav.png" />  <link rel="stylesheet" type="text/css" href="/assets/website/css/bootstrap.min.css"> <link rel="stylesheet" type="text/css" href="/assets/website/css/font-awesome.min.css"> <link rel="stylesheet" type="text/css" href="/assets/website/css/layout24.css?v=1.0.84"> <link rel="stylesheet" type="text/css" href="/assets/website/css/icheck/minimal/red.css"> <link rel="stylesheet" type="text/css" href="/assets/website/css/rioicons/style.css?v=1.0.1"> <link rel="stylesheet" type="text/css" href="/assets/website/css/bootstrap-dialog.min.css"> <link rel="stylesheet" type="text/css" href="/assets/website/css/bootstrap-datetimepicker.min.css"> <link rel="stylesheet" type="text/css" href="/assets/website/css/print.css?v=1.0.1" media="print"> <link href='https://fonts.googleapis.com/css?family=Lato:400,300,300italic,700,700italic,400italic&subset=latin,latin-ext' rel='stylesheet' type='text/css'> <script type="text/javascript" src="/assets/website/js/jquery.js"></script> <script type="text/javascript" src="/assets/website/js/bootstrap.min.js"></script> <script type="text/javascript" src="/assets/website/js/bootstrap-dialog.min.js"></script> <script> window.dataLayer = window.dataLayer || []; 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gtag('config', 'UA-75283278-4'); </script> </head> <body > <header class="top-nav cbp-af-header"> <div class="header-container"> <div class="logo"><a href="/" title="Premier Cinemas"><img src="/assets/website/img/premier_cinemas_logo.png" alt="Premier Cinemas"></a></div> <button id="main-menu-trigger" class="menu-trigger"><span></span><span></span><span></span></button> <div class="my-options"> <a href="#" title="Search" class="rpicon-search search-icon-h"><span>Search</span></a>  <a href="/members/my-account/" title="My Account" class="rpicon-user"><span>My Account</span></a> <a href="/shopping-cart.html" title="Shopping Cart" class="rpicon-ticket"><span>Shopping Cart</span></a> </div> <div class="search-header-content"> <form name="searchForm" action="/results.html" method="get" id="search-form-speech-h-m"> <div class="npt"><input type="text" placeholder="search" id="search-speech-input-h-m" name="qstr" value=""></div> <span class="ss-btn voice-control-btn-h"><span class="fa fa-microphone" aria-hidden="true"></span></span> <div class="mybtn"><button type="submit">Search</button></div> </form> </div> <div class="place-cinema"><img src="/assets/website/img/nicosia_mall.png" alt="Nicosia Mall"></div> <div class="contact-btn"><a href="/contact-us/" title="Contact Us"><span class="icn rpicon-phone"></span>Contact Us</a></div> <div class="showtimes-btn"><a href="/showtimes/" title="SHOWTIMES & TICKETS"><span class="icn rpicon-tape"></span>SHOWTIMES & TICKETS</a></div> <div class="nav-ac-menu nav-ac-menu-right" id="nav-ac-menu-s"> <nav role="navigation" itemscope itemtype="http://schema.org/SiteNavigationElement"> <ul> <li><a href="/now-playing/" title="Now Playing" itemprop="url"><span itemprop="name">Now Playing</span></a></li><li><a href="/coming-soon/" title="Coming Soon" itemprop="url"><span itemprop="name">Coming Soon</span></a></li><li><a href="/showtimes/" title="Showtimes" itemprop="url"><span itemprop="name">Showtimes</span></a></li><li><a href="/calendar/" title="Calendar" itemprop="url"><span itemprop="name">Calendar</span></a></li><li><a href="/presales/" title="Presales" itemprop="url"><span itemprop="name">Presales</span></a></li> </ul> </nav> </div> </div> </header> <div class="logo-print"><img src="/assets/website/img/premier_cinemas_logo_b.png" class="img-responsive center-block" alt="Premier Cinemas"></div> <div class="content-wrap"> <div class="simple-text"> <div class="container-fluid"> <div class="row"> <div class="col-sm-12"> <h1>POLICY</h1> <div class="txt"><p style="text-align: left;"><span style="font-size: 14pt;"><strong>Play Duration / End Dates</strong></span></p> <div id="BrBox360"> <div id="BoxWithPadding"> <p>Films are usually booked to play from Thursdays to Wednesdays. Every Monday morning, we decide if a film will be extended for another week or not and update our website accordingly.</p> <p>End dates are only displayed on the last 7 days of a film's run, they are also accompanied by a graphic that shows how many days are left.</p> <p>Be sure to check back after Monday afternoon to see which films have been extended or not.</p> <p> </p> </div> </div> <div id="BrBox360"> <div id="BoxWithPadding"> <p><span style="font-size: 14pt;"><strong>Advance tickets</strong></span></p> <p>To ensure seating at your preferred showing, advance tickets are recommended for opening weekends and during holiday periods. Tickets can be purchased at the box office during operating hours for all upcoming showings or purchased on the internet (see below).</p> <p>Please note: After the start of a performance, late arriving ticket holders will only be admitted to the auditorium at the discretion of management.</p> <p> </p> </div> </div> <div id="BoxWithPadding"> <p><span style="font-size: 14pt;"><strong>Internet Ticketing</strong></span></p> <p><span style="font-size: 10pt;"><strong><span style="font-size: 12pt;">How to buy tickets online</span></strong></span></p> <p>1. Click on our ''buy tickets'' button from anywhere on the site and you will be taken to our online ticketing system.</p> <p>2. Select the day you want and the show time you wish to see.</p> <p>3. Then select the number and type of tickets you want and then click add to cart.</p> <p>4. You will then be directed to your shopping cart were you can review your order. Click checkout to proceed.</p> <p>5. At the next step you need to select your seats. Click on select your seats. A pop up window with the screen layout will appear. Select the seats of your preference and click continue.</p> <p>6. Enter your log in information or your email to proceed as guest. ( you will receive your web order /tickets on the email you enter ).</p> <p>7. you will then be directed to the payment page. Enter your credit card information and proceed with the payment.</p> <p>8. When you finish purchasing online tickets, your order will pop up with all details and an email will be sent to you with your order.</p> <p style="padding-left: 30px;"> </p> <p><span style="font-size: 10pt;"><strong><span style="font-size: 12pt;">You can either:</span></strong></span></p> <p>a) print the pop up order and bring it to the box office to redeem the tickets.</p> <p>b) or print the email you receive after the order was completed making sure your barcode is showing.</p> <p>c) bring your email on your mobile device, making sure that the barcode is showing, note that you need to set up your device on light mode and not dark mode in order for us to be able to scan it.</p> <p> </p> <p><strong><span style="font-size: 12pt;">About purchasing tickets online</span></strong></p> <ul> <li>The Ticketing Service we use utilizes standard Secure 128 Bit encryption, so it’s very secure.</li> </ul> </div> <div> </div> <p><span style="font-size: 14pt;"><strong>Internet Ticketing FAQ’s</strong></span></p> <p>1. I got to the sales confirmation screen, hit the button, and my screen went blank… nothing happened.</p> <p> Did my sale go through?</p> <ul> <li>As a general rule: If the “Ticket Purchase Confirm” page (the page with the bar codes) does not come up on the screen, the sale did not go through. Another way to check to see if a transaction went through is to check the email address you entered to see if you got ticket purchase confirmation e-mail. If neither of these events happened, then your sale did not go through. We suggest trying your purchase again.</li> </ul> <p> </p> <p>2. I got to the ticket purchase confirmation screen, (the page with the bar-codes) but I did not get a confirmation e-mail.</p> <p> Did my sale go through?</p> <ul> <li>Yes, if the confirmation page came up (with the bar-codes) your sale was completed. If you didn’t get the confirmation e-mail, you may have inadvertently made a typo when entering your email address, or your e-mail program may have filtered the confirmation e-mail into a “junk”, “bulk”, or “trash” folder. It all depends on the settings of your e-mail program.</li> </ul> <p> </p> <p>3. I purchased tickets On-line, but I am unable to go. Will my credit card be charged even if I don’t pick up my tickets?</p> <ul> <li>Yes. Your credit card is charged at the time that you make the purchase, not when you pick the tickets up.</li> </ul> <p> </p> <p>4. I purchased tickets On-Line and I made a mistake/can’t come to the movie. What should I do?</p> <ul> <li>You must call the box office at least one hour before the start time of the movie purchased to discuss the options.</li> </ul> <p> </p> <p>5. I’ve tried everything here but I still need some help. Whom do I contact?</p> <ul> <li>Call the box office at 77787780 during operating hours or <a href="mailto:info@riopremiercinemas.com.cy">click here to Email us</a></li> </ul> <div id="BrBox360"> <div id="BoxWithPadding"> <p> </p> <p><span style="font-size: 14pt;"><strong>PLEASE!</strong></span></p> <p>In order to preserve the movie watching experience and minimize interruptions we kindly ask our guests to arrive before scheduled showtime, and once the movie starts to refrain from talking and using their phones</p> <p> </p> </div> </div> <div id="BrBox360"> <div id="BoxWithPadding"> <p><span style="font-size: 14pt;"><strong>Further Questions</strong></span></p> <p>If you have any further questions, please call the box office at 77787780 during operating hours or <a href="mailto:info@riopremiercinemas.com.cy">click here to Email us</a></p> </div> </div></div> </div> </div> </div> </div>  <footer class="footer"> <div class="inner-content"> <div class="f-row"> <div class="f-col logo-cont"> <div class="logo"><a href="/" title="Premier Cinemas"><img src="/assets/website/img/premier_cinemas_logo.png" alt="Premier Cinemas"></a></div> <div class="place-cinema"><img src="/assets/website/img/nicosia_mall.png" alt="Nicosia Mall"></div> <div class="more-btn"><a href="/showtimes/" title="SHOWTIMES & TICKETS"><span class="icn rpicon-tape"></span> SHOWTIMES & TICKETS</a></div> <ul class="social"> <li><a href="https://www.facebook.com/RIO-Premier-cinemas-2239821292934549/" title="facebook" target="_blank"><span class="fa fa-facebook" aria-hidden="true"></span></a></li> <li><a href="https://www.youtube.com/channel/UCAtmzEhyzKpr-q0UCNUb3qQ" title="youtube" target="_blank"><span class="fa fa-youtube-play" aria-hidden="true"></span></a></li> <li><a href="https://www.instagram.com/riopremiercinemas/" title="instagram" target="_blank"><span class="fa fa-instagram" aria-hidden="true"></span></a></li>  </ul> <div class="back-to-top"><button class="btt go-to-top">BACK TO TOP <span class="fa fa-angle-up" aria-hidden="true"></span></button></div> </div> <div class="f-col nav-cont"> <div class="nc-row"> <div class="nc-col"> <ul class="nc-cats"> <li><a href="/privacy-policy/" title="Privacy Policy" >Privacy Policy</a></li><li><a href="/legal-terms/" title="Terms of Use" >Terms of Use</a></li><li><a href="/ratings-information/" title="Ratings Information" >Ratings Information</a></li><li><a href="/contact-us/" title="Contact Us" >Contact Us</a></li><li><a href="/policy/" title="Policy" >Policy</a></li><li><a href="/price-policy/" title="Ticket Prices" >Ticket Prices</a></li><li><a href="/about-us/" title="About Us" >About Us</a></li><li><a href="/dolby-atmos-2/" title="Dolby Atmos" >Dolby Atmos</a></li><li><a href="/buttkicker-cinema-system/" title="ButtKicker Cinema System" >ButtKicker Cinema System</a></li><li><a href="/corporate-events/" title="Corporate Events" >Corporate Events</a></li><li><a href="/birthdays-parties/" title="Birthday Parties" >Birthday Parties</a></li><li><a href="/school-events-or-private-screenings/" title="School Events or Private Screenings" >School Events or Private Screenings</a></li> <li><a href="#" onclick="return false;" id="open_preferences_center">Cookies preferences</a></li> </ul> </div> </div> </div> <div class="f-col newsletter-cont"> <div class="ml-box"> <form method="post" id="formMailingList" onsubmit="return false;" class="form-horizontal"> <input type="hidden" name="do" value="Newsletter" /> <input type="hidden" name="languageid" value="1" /> <div class="ttl">Newsletter</div> <div class="txt">Subscribe to our Newsletter and be the first to know about our news and offers.</div> <div class="form-group"> <input type="text" class="form-control" name="newsletter-name" placeholder="Name" value="" title="Name"> </div> <div class="form-group"> <input type="email" class="form-control" name="newsletter-email" placeholder="Email" value="" title="Email"> </div> <div class="act"> <div class="lft"> <label> <input type="checkbox" value="1" name="newsletter-chk"> I accept the <a href="/legal-terms/" title="Terms of use" target="_blank">Terms of use</a> </label> </div> <div class="rght"><button type="submit">SUBSCRIBE</button></div> </div> </form> <script type="text/javascript"> // <![CDATA[ $(document).ready(function() { $("#formMailingList").live("submit", function() { var serialize = $("#formMailingList").serialize(); jQuery(function() { $.ajax({type: "POST", url: "/nc/process.php", data: serialize, dataType: "json", success: function(obj){ BootstrapDialog.alert({ title: obj.title, message: obj.msg, type: 'type-'+obj.type, }); if (obj.type == 'success') { $("#formMailingList")[0].reset(); } }, error: function(xhr, textStatus, errorThrown) { BootstrapDialog.alert({ title: 'ERROR', message: 'Server Error! 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