Livestream Platform – Livestream Help Center

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accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓"/><input type="hidden" name="category" id="category" value="360000159888"/> <input type="search" name="query" id="query" placeholder="Search" autocomplete="off" aria-label="Search"/> <input type="submit" name="commit" value="Search"/></form> </nav> </div> <div class="main-wrapper"> <h1 class="page-header">Livestream Platform</h1>  <div class="section-tree"> <section class="section"> <h3> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000364627-Getting-Started">Getting Started</a> </h3> <ul class="article-list"> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051128-How-Do-I-Create-a-Livestream-Account-">How Do I Create a Livestream Account?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051148-How-Do-I-Create-a-Livestream-Event-">How Do I Create a Livestream Event?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002068587-What-Kind-of-Internet-Connection-Do-I-Need-in-Order-to-Stream-">What Kind of Internet Connection Do I Need in Order to Stream?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002068607-Which-Encoders-Are-Supported-by-Livestream-">Which Encoders Are Supported by Livestream?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051168-What-Equipment-Do-I-Need-to-Go-Live-">What Equipment Do I Need to Go Live?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002068627-FAQ-What-Is-a-Capture-Device-and-Why-Do-I-Need-One-">FAQ: What Is a Capture Device and Why Do I Need One?</a> </li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000364627-Getting-Started" class="see-all-articles"> See all 13 articles </a> </ul> </section> <section class="section"> <h3> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000364647-Configure-Account-Settings">Configure Account Settings</a> </h3> <ul class="article-list"> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002068687-Overview-What-Is-in-My-Account-Settings-">Overview: What Is in My Account Settings?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051328-How-Do-I-Change-My-Livestream-Account-Password-">How Do I Change My Livestream Account Password?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051348-How-Do-I-Change-the-Email-Associated-With-My-Livestream-Account-">How Do I Change the Email Associated With My Livestream Account?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002068707-How-Do-I-Change-my-Time-Zone-">How Do I Change my Time Zone?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002068727-How-Do-I-Customize-the-URL-for-My-Account-">How Do I Customize the URL for My Account?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051368-Why-Am-I-Getting-the-URL-Not-Available-Error-">Why Am I Getting the "URL Not Available" Error?</a> </li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000364647-Configure-Account-Settings" class="see-all-articles"> See all 8 articles </a> </ul> </section> <section class="section"> <h3> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000366428-Event-Setup">Event Setup</a> </h3> <ul class="article-list"> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002068767-What-Are-the-Design-Specifications-for-the-Event-Page-">What Are the Design Specifications for the Event Page?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051408-Can-I-Create-a-Recurring-Event-">Can I Create a Recurring Event?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002068787-How-Do-the-Event-Start-and-End-Times-Work-">How Do the Event Start and End Times Work?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051428-How-Do-I-Make-Changes-to-My-Events-">How Do I Make Changes to My Events?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051448-How-Do-I-Customize-My-Event-Page-URL-">How Do I Customize My Event Page URL?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002068807-How-Do-I-Change-My-Event-s-Background-Image-or-Color-">How Do I Change My Event's Background Image or Color?</a> </li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000366428-Event-Setup" class="see-all-articles"> See all 10 articles </a> </ul> </section> <section class="section"> <h3> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000366448-Embedding">Embedding</a> </h3> <ul class="article-list"> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051488-How-Do-I-Embed-My-Event-">How Do I Embed My Event?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002068887-How-Do-I-Add-Chat-to-My-Event-Embed-">How Do I Add Chat to My Event Embed?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002068907-How-Do-I-Include-Posts-in-My-Event-Embed-">How Do I Include Posts in My Event Embed?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002068927-Can-I-Hide-Event-Posts-Chat-and-Info-from-Embeds-">Can I Hide Event Posts, Chat, and Info from Embeds?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002068947-Can-I-Embed-My-Event-on-Wordpress-">Can I Embed My Event on Wordpress?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051508-Embed-Won-t-Autoplay">Embed Won't Autoplay</a> </li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000366448-Embedding" class="see-all-articles"> See all 8 articles </a> </ul> </section> <section class="section"> <h3> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000366468-Social-Media-Interaction-Tools">Social Media & Interaction Tools</a> </h3> <ul class="article-list"> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051568-How-Do-I-Share-My-Livestream-Event-in-a-Tweet-">How Do I Share My Livestream Event in a Tweet?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069027-How-Do-I-Moderate-the-Chat-on-My-Events-">How Do I Moderate the Chat on My Events?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002068987-Can-Viewers-Chat-Without-a-Livestream-Account-">Can Viewers Chat Without a Livestream Account?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051588-Include-a-White-Labeled-Chat-in-your-Event-Embed">Include a White-Labeled Chat in your Event Embed</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069007-How-Do-I-Embed-a-Livestream-Event-on-a-Sli-do-Event-">How Do I Embed a Livestream Event on a Sli.do Event?</a> </li> </ul> </section> <section class="section"> <h3> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000364667-Simulcasting">Simulcasting</a> </h3> <ul class="article-list"> <li class="article-promoted"> <span data-title="Promoted article">★</span> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069047-How-Do-I-Simulcast-My-Events-to-Facebook-Live-or-YouTube-">How Do I Simulcast My Events to Facebook Live or YouTube?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051608-How-Do-I-Simulcast-My-Event-to-Other-Streaming-Destinations-">How Do I Simulcast My Event to Other Streaming Destinations?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069067-Why-Can-t-I-Stream-to-Facebook-And-Other-Providers-Simultaneously-">Why Can't I Stream to Facebook And Other Providers Simultaneously?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051628-Which-Livestream-Encoders-Work-with-Simulcasting-">Which Livestream Encoders Work with Simulcasting?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069087-How-Do-I-Ensure-That-Facebook-Followers-Can-See-My-Livestream-">How Do I Ensure That Facebook Followers Can See My Livestream?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051648-Can-I-Simulcast-to-Multiple-Facebook-Pages-">Can I Simulcast to Multiple Facebook Pages?</a> </li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000364667-Simulcasting" class="see-all-articles"> See all 13 articles </a> </ul> </section> <section class="section"> <h3> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000364687-Privacy-Features">Privacy Features</a> </h3> <ul class="article-list"> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069147-Overview-What-Privacy-Features-Are-Available-With-the-Livestream-Enterprise-Plan-">Overview: What Privacy Features Are Available With the Livestream Enterprise Plan?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051768-How-Do-I-Hide-My-Content-From-Livestream-com-">How Do I Hide My Content From Livestream.com?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069167-How-Do-I-Password-Protect-My-Event-">How Do I Password Protect My Event?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051788-How-Do-I-Remove-Livestream-Branding-From-My-Embeds-">How Do I Remove Livestream Branding From My Embeds?</a> </li> <li> <a 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<li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069227-How-Do-I-Add-Pre-Roll-Video-Advertisements-to-My-Livestream-Events-">How Do I Add Pre-Roll Video Advertisements to My Livestream Events?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051808-How-Do-I-Make-My-Event-Pay-Per-View-">How Do I Make My Event Pay-Per-View?</a> </li> </ul> </section> <section class="section"> <h3> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000366488-Event-Posts">Event Posts</a> </h3> <ul class="article-list"> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069247-How-Do-I-Add-or-Edit-a-Post-on-My-Event-">How Do I Add or Edit a Post on My Event?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051868-How-Do-I-Organize-My-Event-Posts-">How Do I Organize My Event Posts?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051888-How-Do-I-Edit-a-Video-Post-in-My-Event-">How Do I Edit a Video Post in My Event?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069267-How-Do-I-Embed-a-Video-On-Demand-">How Do I Embed a Video On-Demand?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051908-How-Do-I-Share-an-Event-Post-to-Social-Media-">How Do I Share an Event Post to Social Media?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002051928-What-Are-the-Best-Settings-to-Upload-a-File-">What Are the Best Settings to Upload a File?</a> </li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000366488-Event-Posts" class="see-all-articles"> See all 13 articles </a> </ul> </section> <section class="section"> <h3> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000366508-Analytics">Analytics</a> </h3> <ul class="article-list"> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069367-Overview-What-Type-of-Data-Does-Livestream-Analytics-Provide-">Overview: What Type of Data Does Livestream Analytics Provide?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069387-Can-t-Find-Event-in-the-Analytics-Event-Filter">Can't Find Event in the Analytics Event Filter</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002052008-How-Do-I-Get-Referrer-Data-From-My-Event-Embeds-">How Do I Get Referrer Data From My Event Embeds?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069407-How-Do-I-Integrate-Google-Analytics-with-Livestream-">How Do I Integrate Google Analytics with Livestream?</a> </li> </ul> </section> <section class="section"> <h3> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000366528-Tips-Troubleshooting">Tips & Troubleshooting</a> </h3> <ul class="article-list"> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069427-Overview-The-Livestream-Event-Experience">Overview: The Livestream Event Experience</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069447-What-Are-Some-Best-Practices-for-Using-Livestream-">What Are Some Best Practices for Using Livestream?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069467-I-Can-t-Log-In-to-Livestream-com">I Can't Log In to Livestream.com</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069487-Recommended-Firewall-Configurations-for-Streaming-to-Livestream">Recommended Firewall Configurations for Streaming to Livestream</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069507-Which-Cameras-and-Webcams-Are-Recommended-">Which Cameras and Webcams Are Recommended?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069527-I-Have-a-Question-About-Mevo-Where-Do-I-Find-Answers-">I Have a Question About Mevo, Where Do I Find Answers?</a> </li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000366528-Tips-Troubleshooting" class="see-all-articles"> See all 13 articles </a> </ul> </section> <section class="section"> <h3> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000366548-Advanced-Workflows">Advanced Workflows</a> </h3> <ul class="article-list"> <li class="article-promoted"> <span data-title="Promoted article">★</span> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069647-Finding-the-RTMP-URL-and-Stream-Key-for-My-Event">Finding the RTMP URL and Stream Key for My Event</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002052068-What-is-RTMP-Cloud-Transcoding-">What is RTMP & Cloud Transcoding?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002052088-FAQ-Enterprise-Content-Delivery-Network-eCDN-">FAQ: Enterprise Content Delivery Network (eCDN)</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002052108-How-Do-I-Go-Live-With-My-GoPro-Camera-">How Do I Go Live With My GoPro Camera?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069667-How-Do-I-Produce-an-Audio-Only-Stream-">How Do I Produce an Audio-Only Stream?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002052128-Can-I-Schedule-My-Stream-to-Start-and-Stop-at-a-Certain-Time-">Can I Schedule My Stream to Start and Stop at a Certain Time?</a> </li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000366548-Advanced-Workflows" class="see-all-articles"> See all 12 articles </a> </ul> </section> <section class="section"> <h3> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/sections/360000364727-Billing">Billing</a> </h3> <ul class="article-list"> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069727-When-Will-My-Plan-Renew-">When Will My Plan Renew?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069767-Where-Do-I-Redeem-My-Voucher-Code-">Where Do I Redeem My Voucher Code?</a> </li> <li> <a href="/web/20211026002054/https://help.livestream.com/hc/en-us/articles/360002069747-How-Do-I-Change-My-Billing-Information-or-Payment-Method-">How Do I Change My Billing Information or Payment Method?</a> </li> <li> <a 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