Shipping options, costs, and delivery times

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href="/en-us/account-billing/trouble-finding-the-microsoft-store-app-in-windows-1d94d942-bc55-e762-6cda-ca5bbb383285">Can't find Microsoft Store app in Windows</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="17" href="/en-us/account-billing/microsoft-store-doesn-t-open-126a875d-8b72-def1-0af6-d325276a058b">Microsoft Store app doesn't open</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="18" href="/en-us/account-billing/-unable-to-complete-this-transaction-error-message-8402cbd6-aed7-467c-b652-d9c4ec63e871">“Unable to Complete this transaction” error</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="19" href="/en-us/account-billing/error-0x80131500-in-microsoft-store-3da3c96f-5c09-4f92-8d1f-2b9a96a72749">Error 0x80131500</a> </li> </ul> </div> <div class="supLeftNavCategory"> <div class="supLeftNavCategoryTitle"> <a class="supLeftNavLink" data-bi-slot="10" href="/en-us/account-billing/information-on-average-monthly-active-recipients-of-service-in-the-european-union-0515c3e5-e0c9-4471-9e11-cdbe2bb2f4c3">Consumer and Regulatory Information</a> </div> <ul class="supLeftNavArticles"> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="11" href="/en-us/account-billing/information-on-average-monthly-active-recipients-of-service-in-the-european-union-0515c3e5-e0c9-4471-9e11-cdbe2bb2f4c3">Consumer and Regulatory Information</a> </li> </ul> </div> </div> <main id="supArticleContent" class="col-3-5 supLeftNavArticleContent" data-bi-area="content" tabindex="-1"> <header class="ocpArticleTitleSection" aria-labelledby="page-header" role="banner"> <h1 id="page-header" class="">Shipping options, costs, and delivery times</h1> </header> <section class="supAppliesToSection" ms.cmpgrp="applies_to" aria-label="Products this article applies to" dir="ltr"> <div id="supAppliesToTableContainer"> <details id="supAppliesToList"><summary aria-label="Press the Enter key to expand the full list of Office versions that this help article applies to." class="contentToggle">Applies To</summary><span class="appliesToItem">Microsoft Store</span> </details> </div> </section> <div class="ocpArticleContent"> <div class="ucsPromotionContainer"></div> </div> <div id="ucsRailInlineContainer"></div> <article class="ocpArticleContent"><section aria-labelledby="ID0EDF" class="ocpSection"> <h2 id="ID0EDF" class="">Where we ship</h2> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpImportant">Important: </b>Microsoft Store only ships to certain countries.</p> </div> <p>Please select your country from the list.</p> <div class="selectable-content-options__content-container"><label class="selectable-content-options__label" for="dropdown-ID0EBBF">Select your country</label><select class="selectable-content-options__element" id="dropdown-ID0EBBF" aria-controls="dropdown-content-ID0EBBF"><option value="ID0EB06B0BBF" selected>USA</option> <option value="ID0E04B0BBF">USA - Puerto Rico</option> <option value="ID0E02B0BBF">Australia</option> <option value="ID0E0ZB0BBF">Austria</option> <option value="ID0E0XB0BBF">Belgium</option> <option value="ID0E0VB0BBF">Canada</option> <option value="ID0E0TB0BBF">Czech Republic</option> <option value="ID0E0RB0BBF">Denmark</option> <option value="ID0E0PB0BBF">Estonia</option> <option value="ID0E0NB0BBF">Finland</option> <option value="ID0E0LB0BBF">France</option> <option value="ID0E0JB0BBF">Germany</option> <option value="ID0E0HB0BBF">Greece</option> <option value="ID0E0FB0BBF">Ireland</option> <option value="ID0E0DB0BBF">Italy</option> <option value="ID0E0BB0BBF">Japan</option> <option value="ID0E6BBF">Latvia</option> <option value="ID0E4BBF">Lithuania</option> <option value="ID0E2BBF">Luxembourg</option> <option value="ID0EZBBF">Netherlands</option> <option value="ID0EXBBF">New Zealand</option> <option value="ID0EVBBF">Norway</option> <option value="ID0ETBBF">Poland</option> <option value="ID0ERBBF">Portugal</option> <option value="ID0EPBBF">Romania</option> <option value="ID0ENBBF">Singapore</option> <option value="ID0ELBBF">Slovakia</option> <option value="ID0EJBBF">Slovenia</option> <option value="ID0EHBBF">Spain</option> <option value="ID0EFBBF">Sweden</option> <option value="ID0EDBBF">Switzerland</option> <option value="ID0EBBBF">United Kingdom</option></select><div class="selectable-content-options__options-container" id="dropdown-content-ID0EBBF"> <div class="selectable-content-options__option-content" id="ID0EB06B0BBF"> <section aria-labelledby="" class="ocpSection"> <p>The United States Microsoft Store only ships to the U.S. and Puerto Rico. For sales in other countries or regions, visit one of the <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Stores</a>.</p> <p>We need a full street address for delivery purposes. Rural route numbers are OK, but may result in longer delivery times. We don't ship to personal mailboxes, or U.S. territories other than Puerto Rico.</p> <p>We don't recommend shipping to a P.O. box; however, if your only option is a P.O. box, we deliver to P.O. boxes under the following conditions: </p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The Address 1 or Address 2 lines must contain one of the following variations: POBOX #, POSTALBOX #, POSTBOX #, POSTOFFICEBOX #, or BOX #, where # is a P.O. box number.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Letters in the address can be uppercase or lowercase.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Any of the following separator characters between letters: . , ; : # < > or a space.</p> <meta itemprop="position" content="3"> </li> </ul> <p>We don't deliver to these P.O. boxes:</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>In Puerto Rico.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Xbox Design Lab ships FedEx only, and therefore can't be routed to deliver to a P.O. box.</p> <meta itemprop="position" content="2"> </li> </ul> </section> <section aria-labelledby="ID0EDHBBB06B0BBF" class="ocpSection" id="bkmk_military-shipping" data-bi-id="bkmk_military-shipping"> <h3 id="ID0EDHBBB06B0BBF" class="">Shipping to Military (APO/FPO) addresses</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store offers free Military (APO/FPO) Shipping for eligible products. Estimated delivery dates cannot be provided for shipping to APO/FPO addresses.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Customers will receive a tracking number in their shipping confirmation email to track when Microsoft Store delivers the order to the Military shipping network. Tracking within the Military shipping network and onward to the APO/FPO address is not available.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Some products may be excluded from shipping to APO/FPO addresses due to size, weight or material restrictions.</p> <meta itemprop="position" content="3"> </li> </ul> </section> <section aria-labelledby="ID0EDFBBB06B0BBF" class="ocpSection"> <h3 id="ID0EDFBBB06B0BBF" class="">Shipment tracking, times, and cost</h3> <p> <b class="ocpUI">Microsoft personal accounts</b> </p> <p>Microsoft Store will charge your selected method of payment when your item ships. If you order more than one item, we will issue an authorization to your payment method for the full amount at the time of your order or soon after, then charge you for each item when it ships. This may result in more than one charge for items in one order. The total charges will add up to the final amount for the overall order.</p> <p>If you'd like to follow your order, see <a href="/en-us/account-billing/track-your-order-from-microsoft-store-8ddff661-5589-ff42-d709-c2e32414be5e" class="ocpArticleLink" data-bi-type="anchor">Track your order from Microsoft Store</a>. You can also make <a href="/en-us/account-billing/change-the-name-and-address-associated-with-your-microsoft-account-dda42d09-267c-3a22-6d7c-adee6d6703d3" class="ocpArticleLink" data-bi-type="anchor">changes in the name and address</a> associated with your Microsoft account, which is also the shipping address.</p> <table aria-label="" class="banded"> <thead> <tr> <th> <p>Shipping method</p> </th> <th> <p>Cost</p> </th> <th> <p>U.S. delivery</p> </th> <th> <p>Puerto Rico delivery</p> </th> </tr> </thead> <tbody> <tr> <td> <p>Expedited</p> </td> <td> <p>Free</p> </td> <td> <p>2-3 business days</p> </td> <td> <p>2-3 business days</p> </td> </tr> <tr> <td> <p>Express</p> </td> <td> <p>$16.99</p> </td> <td> <p>1-2 business days</p> </td> <td> <p>1-2 business days</p> </td> </tr> </tbody> </table> <p> <i class="ocpItalic">Available on eligible products. Not available with Xbox Design Lab products or any customizable products. Not available for some AK zip codes.</i> </p> <p>Our business days are Monday through Friday 8:00 AM to 5:00 PM, excluding holidays. If you place an order on a weekend or holiday, or after 12pm PST, the order will be processed on the next business day.</p> <p>Delivery times through Microsoft Store may take longer around holidays or due to circumstances out of our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times might vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other shipping conditions may apply for certain products depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from the United States Microsoft Store are subject to our carriers' terms and conditions.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> <section aria-labelledby="ID0EDDBBB06B0BBF" class="ocpSection"> <h3 id="ID0EDDBBB06B0BBF" class="">Ground Shipping</h3> <p>As part of our ongoing commitment to reduce our environmental impact, Microsoft Store is offering our customers ground shipping on eligible orders shipped within the contiguous US, which is our shipping method that results in the fewest carbon emissions. Standard parcel air freight can emit more carbon into the atmosphere than parcel ground shipping (based on calculation of carbon emissions for parcel ground shipment compared to standard parcel air shipment for orders shipped from distribution to customer location within the contiguous US, as conducted by Microsoft based on the Global Logistics Emissions Council Framework, which Microsoft adopted in January 2020).</p> <table aria-label="" class="banded"> <thead> <tr> <th> <p>Shipping method</p> </th> <th> <p>Cost</p> </th> <th> <p>U.S. delivery</p> </th> </tr> </thead> <tbody> <tr> <td> <p>Ground shipping</p> </td> <td> <p>Free</p> </td> <td> <p>3 - 7 business days</p> </td> </tr> </tbody> </table> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Ground shipping is not available for delivery to Military (APO/FPO) address, Puerto Rico, Alaska, and Hawaii.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Not available with Xbox Design Lab products.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other shipping conditions may apply for certain products depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from the United States Microsoft Store are subject to our carriers' terms and conditions.</p> <meta itemprop="position" content="4"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Customers will not be able to switch to other shipping methods (Expedited or Express) after an order has been placed.</p> <meta itemprop="position" content="5"> </li> </ul> </div> </section> <section aria-labelledby="ID0EFBBBB06B0BBF" class="ocpSection"> <h3 id="ID0EFBBBB06B0BBF" class="">UPS My Choice, FedEx Delivery Manager, and Informed Delivery by USPS membership services</h3> <p>In addition to Microsoft Store's free standard shipping and select, expedited, and express shipping options, you can customize and change your shipping options directly with UPS, FedEx, or USPS through their membership services.</p> <section aria-labelledby="ID0EDDBBBBB06B0BBF" class="ocpSection"> <h4 id="ID0EDDBBBBB06B0BBF" class="">Membership services include these benefits:</h4> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Pick up your package at one of their pick-up locations or change the delivery address.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Schedule a delivery date and get an estimated delivery-time window.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Get delivery alerts and a view of upcoming deliveries.</p> <meta itemprop="position" content="3"> </li> </ul> </section> <section aria-labelledby="ID0EDBBBBBB06B0BBF" class="ocpSection"> <h4 id="ID0EDBBBBBB06B0BBF" class="">How to use UPS, FedEx, or USPS membership services</h4> <p>When your package ships, you'll receive a shipment confirmation email from Microsoft which has your package's assigned carrier (UPS, FedEx, or USPS) and tracking number. Visit that carrier's website and sign up to create a new account or log in with an existing account. Custom delivery and pickup options are made directly with UPS, FedEx, or USPS and are subject to the applicable carrier's terms and conditions.</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Visit <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS.com</a> and go to <b class="ocpLegacyBold">Services</b> > <b class="ocpLegacyBold">Tracking</b> > <b class="ocpLegacyBold">UPS My Choice</b>, or</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Visit <a href="https://www.fedex.com/apps/fdmenrollment/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">FedEx.com</a> and select <b class="ocpLegacyBold">Sign Up Now</b> for FedEx Delivery Manager, or</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Visit <a href="https://informeddelivery.usps.com/box/pages/intro/start.action" target="_blank" class="ocpExternalLink" data-bi-type="anchor">USPS.com</a> and select <b class="ocpLegacyBold">Sign Up for Free</b> for Informed Delivery by USPS</p> <meta itemprop="position" content="3"> </li> </ul> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note: </b>The UPS My Choice, FedEx Delivery Manager, and Informed Delivery by USPS shipping options are offered directly by UPS, FedEx, and USPS respectively and are not managed by Microsoft Store. Contact <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS</a>, <a href="http://fedex.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">FedEx</a>, or <a href="http://usps.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">USPS</a> directly with questions or for more information.</p> </div> </section> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0E04B0BBF"> <section aria-labelledby="" class="ocpSection"> <p>The United States Microsoft Store only ships to the U.S. and Puerto Rico. For sales in other countries or regions, visit one of the <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Stores</a>.</p> <p>We need a full street address for delivery purposes. Rural route numbers are OK, but may result in longer delivery times. We don't ship to personal mailboxes, APO addresses, or U.S. territories other than Puerto Rico.</p> <p>We don't recommend shipping to a P.O. box; however, if your only option is a P.O. box, we deliver to P.O. boxes under the following conditions: </p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The Address 1 or Address 2 lines must contain one of the following variations: POBOX #, POSTALBOX #, POSTBOX #, POSTOFFICEBOX #, or BOX #, where # is a P.O. box number.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Letters in the address can be uppercase or lowercase.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Any of the following separator characters between letters: . , ; : # < > or a space.</p> <meta itemprop="position" content="3"> </li> </ul> <p>We don't deliver to these P.O. boxes:</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>In Puerto Rico.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Xbox Design Lab ships FedEx only, and therefore can't be routed to deliver to a P.O. box.</p> <meta itemprop="position" content="2"> </li> </ul> </section> <section aria-labelledby="ID0EDDBB04B0BBF" class="ocpSection"> <h3 id="ID0EDDBB04B0BBF" class="">Shipment tracking, times, and cost</h3> <p>If you'd like to follow your order, see <a href="/en-us/account-billing/track-your-order-from-microsoft-store-8ddff661-5589-ff42-d709-c2e32414be5e" class="ocpArticleLink" data-bi-type="anchor">Track your order from Microsoft Store</a>. You can also make <a href="/en-us/account-billing/change-the-name-and-address-associated-with-your-microsoft-account-dda42d09-267c-3a22-6d7c-adee6d6703d3" class="ocpArticleLink" data-bi-type="anchor">changes in the name and address</a> associated with your Microsoft account, which is also the shipping address.</p> <table aria-label="" class="banded"> <thead> <tr> <th> <p>Shipping method</p> </th> <th> <p>Cost</p> </th> <th> <p>U.S. delivery</p> </th> <th> <p>Puerto Rico delivery</p> </th> </tr> </thead> <tbody> <tr> <td> <p>Expedited</p> </td> <td> <p>Free</p> </td> <td> <p>2-3 business days</p> </td> <td> <p>2-3 business days</p> </td> </tr> <tr> <td> <p>Express</p> </td> <td> <p>$16.99</p> </td> <td> <p>1-2 business days</p> </td> <td> <p>1-2 business days</p> </td> </tr> </tbody> </table> <p> <i class="ocpItalic">Available on eligible products. Not available with Xbox Design Lab products or any customizable products. Not available for some AK zip codes.</i> </p> <p>Our business days are Monday through Friday 8:00 AM to 5:00 PM, excluding holidays. If you place an order on a weekend or holiday, or after 12pm PST, the order will be processed on the next business day.</p> <p>Delivery times through Microsoft Store may take longer around holidays or due to circumstances out of our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times might vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other shipping conditions may apply for certain products depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from the United States Microsoft Store are subject to our carriers' terms and conditions.</p> <meta itemprop="position" content="4"> </li> </ul> </div> <p></p> </section> <section aria-labelledby="ID0EFBBB04B0BBF" class="ocpSection"> <h3 id="ID0EFBBB04B0BBF" class="">UPS My Choice, FedEx Delivery Manager, and Informed Delivery by USPS membership services</h3> <p>In addition to Microsoft Store's free standard shipping and select, expedited, and express shipping options, you can customize and change your shipping options directly with UPS, FedEx, or USPS through their membership services.</p> <section aria-labelledby="ID0EDDBBBB04B0BBF" class="ocpSection"> <h4 id="ID0EDDBBBB04B0BBF" class="">Membership services include these benefits:</h4> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Pick up your package at one of their pick-up locations or change the delivery address.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Schedule a delivery date and get an estimated delivery-time window.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Get delivery alerts and a view of upcoming deliveries.</p> <meta itemprop="position" content="3"> </li> </ul> </section> <section aria-labelledby="ID0EDBBBBB04B0BBF" class="ocpSection"> <h4 id="ID0EDBBBBB04B0BBF" class="">How to use UPS, FedEx, or USPS membership services</h4> <p>When your package ships, you'll receive a shipment confirmation email from Microsoft which has your package's assigned carrier (UPS, FedEx, or USPS) and tracking number. Visit that carrier's website and sign up to create a new account or log in with an existing account. Custom delivery and pickup options are made directly with UPS, FedEx, or USPS and are subject to the applicable carrier's terms and conditions.</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Visit <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS.com</a> and go to <b class="ocpLegacyBold">Services</b> > <b class="ocpLegacyBold">Tracking</b> > <b class="ocpLegacyBold">UPS My Choice</b>, or</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Visit <a href="https://www.fedex.com/apps/fdmenrollment/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">FedEx.com</a> and select <b class="ocpLegacyBold">Sign Up Now</b> for FedEx Delivery Manager, or</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Visit <a href="https://informeddelivery.usps.com/box/pages/intro/start.action" target="_blank" class="ocpExternalLink" data-bi-type="anchor">USPS.com</a> and select <b class="ocpLegacyBold">Sign Up for Free</b> for Informed Delivery by USPS</p> <meta itemprop="position" content="3"> </li> </ul> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note: </b>The UPS My Choice, FedEx Delivery Manager, and Informed Delivery by USPS shipping options are offered directly by UPS, FedEx, and USPS respectively and are not managed by Microsoft Store. Contact <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS</a>, <a href="http://fedex.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">FedEx</a>, or <a href="http://usps.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">USPS</a> directly with questions or for more information.</p> </div> </section> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0E02B0BBF"> <p>All Microsoft Store Australia orders ship via our preferred carrier and are subject to their terms and conditions. Delivery is FREE with an estimated delivery timeframe of 1-5 business days, however may take up to 6 days for outlying areas. These timeframes are estimates and may differ depending on the delivery address and availability of delivery resources*.</p> <section aria-labelledby="ID0EDFBB02B0BBF" class="ocpSection"> <h3 id="ID0EDFBB02B0BBF" class="">Where we deliver</h3> <p>Microsoft Store Australia only ships to addresses in Australia. For purchases in other countries, please visit the appropriate <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Store</a>.</p> <p>We currently do not ship to Norfolk Island, Christmas Island or the Cocos (Keeling) Islands. For software sales in these territories, please visit the appropriate <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Microsoft Store site</a>.</p> <p>Our preferred carrier requires a full street address for delivery purposes. Please make sure the correct delivery address is entered as this cannot be changed once orders are placed.</p> <p>We do not ship to Parcel Lockers or addresses marked PO / PO Box / GPO Box / RMD (Roadside Mail Delivery) / RSD (Roadside Delivery).</p> </section> <section aria-labelledby="ID0EDDBB02B0BBF" class="ocpSection"> <h3 id="ID0EDDBB02B0BBF" class="">Delivery tracking, times, and cost</h3> <p>If you'd like to follow your order, see <a href="/en-us/account-billing/track-your-order-from-microsoft-store-8ddff661-5589-ff42-d709-c2e32414be5e" class="ocpArticleLink" data-bi-type="anchor">Track your order from Microsoft Store</a>. You can also make <a href="/en-us/account-billing/change-the-name-and-address-associated-with-your-microsoft-account-dda42d09-267c-3a22-6d7c-adee6d6703d3" class="ocpArticleLink" data-bi-type="anchor">changes in the name and address</a> associated with your Microsoft account, which is also the delivery address.</p> <table aria-label="" class="banded"> <thead> <tr> <th> <p>Region</p> </th> <th> <p>Estimated delivery time (standard delivery) - Business Days</p> </th> </tr> </thead> <tbody> <tr> <td> <p>Sydney, Brisbane, Melbourne, Gold Coast, Perth, Canberra, Darwin</p> </td> <td> <p>1 - 3 business days</p> </td> </tr> <tr> <td> <p>South Australia, Victoria, Queensland, Regional NSW, Cairns</p> </td> <td> <p>2 - 5 business days</p> </td> </tr> <tr> <td> <p>Tasmania, Regional Western Australia (Inner)</p> </td> <td> <p>2 - 4 business days</p> </td> </tr> <tr> <td> <p>Northern Territory, Outer and Northern Western Australia</p> </td> <td> <p>2 - 6 business days</p> </td> </tr> </tbody> </table> <p> <i class="ocpItalic">*Estimated delivery timeframe is based on orders placed by 10:00 AM Sydney time. After 10:00 AM Sydney time, please add one business day.</i> </p> <p>Our business days are Monday through Friday, excluding holidays. Orders placed before 10AM AEDT Monday-Friday are usually shipped the same day. Orders placed after 10AM AEDT will typically ship the following business day. Orders placed on the weekend or public holiday, or after 10 AM AEDT on Friday, will be processed on the next business day.</p> <p>Delivery times through Microsoft Store may take longer around holidays or due to circumstances out of our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times might vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other shipping conditions may apply for certain products depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from the Australia Microsoft Store are subject to our carriers' terms and conditions.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> <section aria-labelledby="ID0EFBBB02B0BBF" class="ocpSection"> <h3 id="ID0EFBBB02B0BBF" class="">DHL Express On Demand Delivery service</h3> <p>In addition to Microsoft Store's free express delivery, you can also customize your delivery options directly with DHL through their DHL On Demand Delivery service. Some of these services may include a fee. Please visit <a href="http://www.dhl.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">DHL.com</a> for more information.</p> <p>The service includes these options:</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Pick up your package at a DHL Express pick up partner location.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Schedule a delivery date and time that better suits your circumstance.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Receive delivery alerts and a view of upcoming deliveries.</p> <meta itemprop="position" content="3"> </li> </ul> <section aria-labelledby="ID0EDBBBBB02B0BBF" class="ocpSection"> <h4 id="ID0EDBBBBB02B0BBF" class="">How to use it</h4> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If a valid mobile phone number or email address has been provided to us upon purchase, DHL Express will contact you via SMS or email to offer their On Demand Delivery options.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>A link will be provided in their SMS or email communication to their different service offerings.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Choose which option suits you best and DHL Express will update the shipment and delivery progress with you directly.</p> <meta itemprop="position" content="3"> </li> </ul> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The DHL On Demand Delivery options are offered directly by DHL and are not managed by Microsoft Store. Contact <a href="http://www.dhl.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">DHL</a> directly with questions or for more information. These services may not be available in all areas, and are subject to DHL's terms and conditions.</p> <meta itemprop="position" content="1"> </li> </ul> </div> </section> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0E0ZB0BBF"> <section aria-labelledby="ID0EDFBB0ZB0BBF" class="ocpSection"> <h3 id="ID0EDFBB0ZB0BBF" class="">Where we deliver</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store can currently only deliver to certain European destinations. Please visit one of our international Microsoft Stores if you want to be delivered to another country or <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">region.</a></p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not deliver to mailboxes and we do not deliver to certain European areas.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Shipping companies require a physical address for delivery.</p> <meta itemprop="position" content="3"> </li> </ul> </section> <section aria-labelledby="ID0EDDBB0ZB0BBF" class="ocpSection"> <h3 id="ID0EDDBB0ZB0BBF" class="">Tracking, times and costs</h3> <p>If you want to track your order, see <a href="https://support.microsoft.com/de-at/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Track an order in the Microsoft Store</a>. You can also <a href="https://support.microsoft.com/de-at/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">change the name and address associated with your Microsoft account</a>. This data is also the delivery address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">SHIPPING METHOD:</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Cost</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Delivery</b> </p> </td> </tr> <tr> <td> <p>Standard shipping</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>2 to 4 business days</p> </td> </tr> <tr> <td> <p>Express shipping</p> </td> <td> <p>Ups</p> </td> <td> <p>€13.00</p> </td> <td> <p>1 to 2 business days</p> </td> </tr> </tbody> </table> <p></p> <p>Delivery times may vary for custom-made products. Certain products may be subject to different shipping conditions depending on your location. All shipments from the Microsoft Store in the United States are subject to the terms and conditions of our carriers.</p> <p>Deliveries from the Microsoft Store may take longer during holidays or due to force majeure.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times may vary for custom-made products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Certain products may be subject to different shipping conditions depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from the Microsoft Store in Austria are subject to the general terms and conditions of our carriers.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> <section aria-labelledby="ID0EFBBB0ZB0BBF" class="ocpSection"> <h3 id="ID0EFBBB0ZB0BBF" class="">Service für Mitglieder von UPS My Choice</h3> <p>In addition to the free standard and express shipping options in the Microsoft Store, you can choose special shipping options as part of a UPS My Choice membership.</p> <p>Membership offers benefits:</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Pick up your package at a UPS location or change the shipping address.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Schedule a delivery date and get an estimated delivery window.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Receive delivery notifications and an overview of upcoming shipments.</p> <meta itemprop="position" content="3"> </li> </ul> <section aria-labelledby="ID0EDDBBBB0ZB0BBF" class="ocpSection"> <h4 id="ID0EDDBBBB0ZB0BBF" class="">Use</h4> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>On <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS.com</a>, select <b class="ocpLegacyBold">Services</b> > <b class="ocpLegacyBold">Tracking</b> > <b class="ocpLegacyBold">UPS My Choice</b>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpLegacyBold">Sign up</b> and create a new account, or sign in with an existing account.</p> <meta itemprop="position" content="2"> </li> </ol> </section> <section aria-labelledby="ID0EDBBBBB0ZB0BBF" class="ocpSection"> <h4 id="ID0EDBBBBB0ZB0BBF" class="">Availability</h4> <p>Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Poland, Spain, Sweden, Switzerland and United Kingdom.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note: </b>UPS My Choice shipping options are offered directly by UPS and are not managed by the Microsoft Store. For more information, contact <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS</a> directly.</p> </div> </section> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0E0XB0BBF"> <section aria-labelledby="ID0EDFBB0XB0BBF" class="ocpSection"> <h3 id="ID0EDFBB0XB0BBF" class="">Shipping destinations</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Currently, the Microsoft Store can only ship orders to certain areas of Europe. To make a purchase from another area, please visit one of the <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international</a> Microsoft Stores.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We cannot ship orders to post boxes or to certain European territories.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Carriers require a physical address for delivery.</p> <meta itemprop="position" content="3"> </li> </ul> </section> <section aria-labelledby="ID0EDDBB0XB0BBF" class="ocpSection"> <h3 id="ID0EDDBB0XB0BBF" class="">Delivery tracking, schedules and costs</h3> <p>If you want to follow your order, check <a href="https://support.microsoft.com/fr-be/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Follow your order from Microsoft Store.</a> You can also make <a href="https://support.microsoft.com/fr-be/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">changes to the name and address</a> associated with your Microsoft account, which is also the delivery address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">SHIPPING MODE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Cost</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY TIME</b> </p> </td> </tr> <tr> <td> <p>Standard mailing</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>2 to 3 working days</p> </td> </tr> <tr> <td> <p>Priority shipping</p> </td> <td> <p>Ups</p> </td> <td> <p>€13.00</p> </td> <td> <p>1 to 2 working days</p> </td> </tr> </tbody> </table> <p></p> <p>Business days are Monday to Friday, with the exception of public holidays. Orders placed on weekends, public holidays or after 9:30 a.m. local time are processed the next business day.</p> <p>Microsoft Store delivery times may be extended due to public holidays or circumstances beyond our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times may vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other delivery conditions may apply for certain products, depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from the Microsoft Store Belgium are subject to the terms and conditions of our carriers.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> <section aria-labelledby="ID0EFBBB0XB0BBF" class="ocpSection"> <h3 id="ID0EFBBB0XB0BBF" class="">UPS My Choice membership service</h3> <p>In addition to the Microsoft Store's free standard shipping and express shipping options, you can customize and modify shipping options directly from UPS through their UPS My Choice membership service.</p> <p>Membership includes:</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Get your package back on a UPS site or change the delivery address.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Planning a delivery date and obtaining an approximate delivery time slot.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Receiving delivery alerts and an overview of upcoming deliveries.</p> <meta itemprop="position" content="3"> </li> </ul> <section aria-labelledby="ID0EDDBBBB0XB0BBF" class="ocpSection"> <h4 id="ID0EDDBBBB0XB0BBF" class=""> <i class="ocpItalic">How to use it</i> </h4> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Visit <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS.com</a> and access <b class="ocpLegacyBold">UPS My Choice's</b> <b class="ocpLegacyBold">Tracking</b> <b class="ocpLegacyBold">Services.</b></p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpLegacyBold">Sign up</b> and create an account or log into an existing account.</p> <meta itemprop="position" content="2"> </li> </ol> </section> <section aria-labelledby="ID0EDBBBBB0XB0BBF" class="ocpSection"> <h4 id="ID0EDBBBBB0XB0BBF" class=""> <i class="ocpItalic">Geographic availability</i> </h4> <p>Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Poland, Spain, Sweden, Switzerland and the United Kingdom</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note: </b>UPS My Choice shipping options are delivered directly by UPS and are not dependent on the Microsoft Store. Contact <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS</a> directly to ask your questions or ask for more information.</p> </div> <p></p> </section> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0E0VB0BBF"> <section aria-labelledby="" class="ocpSection"> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store Canada only ships to addresses in Canada. For sales in other countries, visit one of our <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Stores</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>A full street address is required. Rural route numbers are okay, but it may take longer to receive your package.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We don’t ship to P.O. Boxes or military addresses.</p> <meta itemprop="position" content="3"> </li> </ul> </section> <section aria-labelledby="ID0EDDBB0VB0BBF" class="ocpSection"> <h3 id="ID0EDDBB0VB0BBF" class="">Shipment tracking, times, and cost</h3> <p>Microsoft Store will charge your selected method of payment when your item ships. If you order more than one item, we will issue an authorization to your payment method for the full amount at the time of your order or soon after, then charge you for each item when it ships. This may result in more than one charge for items in one order. The total charges will add up to the final amount for the overall order.</p> <p>If you'd like to follow your order, see <a href="/en-us/account-billing/track-your-order-from-microsoft-store-8ddff661-5589-ff42-d709-c2e32414be5e" class="ocpArticleLink" data-bi-type="anchor">Track your order from Microsoft Store</a>. You can also make <a href="/en-us/account-billing/change-the-name-and-address-associated-with-your-microsoft-account-dda42d09-267c-3a22-6d7c-adee6d6703d3" class="ocpArticleLink" data-bi-type="anchor">changes in the name and address</a> associated with your Microsoft account, which is also the shipping address.</p> <p>You can review and change your shipping before you complete your order.</p> <table aria-label="" class="banded"> <thead> <tr> <th> <p>Shipping method</p> </th> <th> <p>Cost</p> </th> <th> <p>Estimated delivery time</p> </th> </tr> </thead> <tbody> <tr> <td> <p>Ground</p> </td> <td> <p>FREE</p> </td> <td> <p>3-7 Business Days</p> </td> </tr> <tr> <td> <p>Expedited</p> </td> <td> <p>CAD $9.99</p> </td> <td> <p>1-2 Business Days</p> </td> </tr> </tbody> </table> <p>Business days are Monday through Friday, excluding holidays. Orders made after 11:00 AM Eastern Time will be processed on the next business day. Delivery times may vary for custom products. For release-day delivery of pre-orders, actual delivery times may vary in select Canadian postal codes.</p> <p>Delivery times through Microsoft Store may take longer around holidays or due to circumstances out of our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times might vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other shipping conditions may apply for certain products depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from the Canada Microsoft Store are subject to our carriers' terms and conditions.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> <section aria-labelledby="ID0EFBBB0VB0BBF" class="ocpSection"> <h3 id="ID0EFBBB0VB0BBF" class="">UPS My Choice or FedEx Delivery Manager membership services</h3> <p>In addition to Microsoft Store's free ground shipping and expedited shipping options, you can customize and change your shipping options directly with UPS or FedEx through their membership services.</p> <section aria-labelledby="ID0EDDBBBB0VB0BBF" class="ocpSection"> <h4 id="ID0EDDBBBB0VB0BBF" class="">Membership services include these benefits</h4> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Pick up your package at one of their pick-up locations or change the delivery address.</p> <p>Schedule a delivery date and get an estimated delivery-time window.</p> <p>Get delivery alerts and a view of upcoming deliveries.</p> <meta itemprop="position" content="1"> </li> </ul> </section> <section aria-labelledby="ID0EDBBBBB0VB0BBF" class="ocpSection"> <h4 id="ID0EDBBBBB0VB0BBF" class="">How to use UPS or FedEx membership services</h4> <p>When your package ships, you'll receive a shipment confirmation email from Microsoft which has your package's assigned carrier (UPS or FedEx) and tracking number. Visit that carrier's website and sign up to create a new account or log in with an existing account. Custom delivery and pickup options are made directly with UPS or FedEx and are subject to the applicable carrier's terms and conditions.</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Visit <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS.com</a> and go to <b class="ocpLegacyBold">Services</b> > <b class="ocpLegacyBold">Tracking</b> > <b class="ocpLegacyBold">UPS My Choice</b>, or</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Visit <a href="https://www.fedex.com/apps/fdmenrollment/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">FedEx.com</a> and select <b class="ocpLegacyBold">Sign Up Now</b> for FedEx Delivery Manager</p> <meta itemprop="position" content="2"> </li> </ul> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft pays for all duty/customs costs on orders shipped to Canada from other countries.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The UPS My Choice and FedEx Delivery Manager shipping options are offered directly by UPS and FedEx respectively and are not managed by Microsoft Store. Contact <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS</a> or <a href="http://fedex.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">FedEx</a> directly with questions or for more information.</p> <meta itemprop="position" content="2"> </li> </ul> </div> </section> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0E0TB0BBF"> <section aria-labelledby="ID0EDDBB0TB0BBF" class="ocpSection"> <h3 id="ID0EDDBB0TB0BBF" class="">Where we ship:</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store currently only delivers in some parts of Europe. For information about sales in other countries or regions, visit one of our <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Stores</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not delivery to mailboxes and to certain European territories.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Carriers require a physical address for delivery.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The Microsoft Store does not allow the carrier to redirect the package to a new address as soon as it is shipped. This contributes to the fight against online fraud.</p> <meta itemprop="position" content="4"> </li> </ul> </section> <section aria-labelledby="ID0EDBBB0TB0BBF" class="ocpSection"> <h3 id="ID0EDBBB0TB0BBF" class="">Tracking, times and prices of shipments</h3> <p>To track your shipment, see <a href="https://support.microsoft.com/cs-cz/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Track your order from the Microsoft Store</a>. You can also <a href="https://support.microsoft.com/cs-cz/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">change the name and address</a> associated with your Microsoft account, which is also a delivery address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">MODE OF TRANSPORT</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Costs</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY TIME</b> </p> </td> </tr> <tr> <td> <p>Standard</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>3 - 4 working days</p> </td> </tr> <tr> <td> <p>Priority</p> </td> <td> <p>Ups</p> </td> <td> <p>CZK 360</p> </td> <td> <p>2 - 3 working days</p> </td> </tr> </tbody> </table> <p></p> <p>Working days are Monday to Friday, except for holidays. Orders placed on weekends, holidays or after 9:30 p.m. (local time) will be processed the next business day.</p> <p>Delivery through the Microsoft Store may take longer around the holidays or due to circumstances beyond our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times may vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Some products may be subject to additional delivery terms, depending on where you are.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from the Microsoft Store in the United States are subject to the terms and conditions of our carriers.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0E0RB0BBF"> <section aria-labelledby="" class="ocpSection"> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The Microsoft Store only currently delivers in certain parts of Europe. For sales in other countries or regions, visit one of our <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Stores</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not send to PO Boxes and to certain European areas.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The carrier needs a physical address to deliver the goods.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The Microsoft Store does not allow the carrier to send the package to another address once the package has been shipped. This helps prevent fraud.</p> <meta itemprop="position" content="4"> </li> </ul> </section> <section aria-labelledby="ID0EDBBB0RB0BBF" class="ocpSection"> <h3 id="ID0EDBBB0RB0BBF" class="">Tracking times, and costs of shipping</h3> <p>To follow your order, see <a href="https://support.microsoft.com/da-dk/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Track your order from the Microsoft Store</a>. You can also make <a href="https://support.microsoft.com/da-dk/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">changes to the name and address</a> associated with your Microsoft account, which is also a shipping address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">METHOD OF TRANSIT</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Cost</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Delivery</b> </p> </td> </tr> <tr> <td> <p>Default</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>within 3-5 working days</p> </td> </tr> <tr> <td> <p>Priority</p> </td> <td> <p>Ups</p> </td> <td> <p>£99.00</p> </td> <td> <p>2-3 working days</p> </td> </tr> </tbody> </table> <p></p> <p>Working days are Monday to Friday with the exception of public holidays. Orders placed on weekends, public holidays or after 9:30 am (local time) are processed the following day.</p> <p>Delivery times through the Microsoft Store may take longer around holidays or due to circumstances beyond our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery time may vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other shipping conditions may apply to certain products depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from the Microsoft Store in Denmark are subject to our carriers' terms and conditions.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0E0PB0BBF"> <section aria-labelledby="ID0EDDBB0PB0BBF" class="ocpSection"> <h3 id="ID0EDDBB0PB0BBF" class="">Delivery locations</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store delivers only a few places in Europe at the moment. For information about selling to other countries or regions, visit one of our <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Stores</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not supply PO Boxes or any European country.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Operators need a physical delivery address.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store does not allow operators to redirect the package to a new address when the package has already been shipped. This will help to combat online fraud.</p> <meta itemprop="position" content="4"> </li> </ul> </section> <section aria-labelledby="ID0EDBBB0PB0BBF" class="ocpSection"> <h3 id="ID0EDBBB0PB0BBF" class="">Shipment tracking, times and cost</h3> <p>If you want to track your subscription, see <a href="https://support.microsoft.com/et-ee/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Microsoft Store Subscription Tracking</a>. You can also <a href="https://support.microsoft.com/et-ee/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">change the name and address</a> associated with your Microsoft account, which is your delivery address alone.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">DELIVERY METHOD</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Cost</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Delivery</b> </p> </td> </tr> <tr> <td> <p>Standard</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>Within 5-7 working days</p> </td> </tr> </tbody> </table> <p></p> <p>Working days are Monday to Friday, except public holidays. Orders placed over the weekend or after 9:30 p.m. (local time) are processed on the next business day.</p> <p>Delivery through the Microsoft Store may take longer during the holidays or due to circumstances that are not available to us.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The delivery time of custom products may vary.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Depending on your location, certain products may be subject to other terms of delivery.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All goods sent through the Estonian Microsoft Store are subject to the terms and conditions of the carriers.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0E0NB0BBF"> <section aria-labelledby="ID0EDDBB0NB0BBF" class="ocpSection"> <h3 id="ID0EDDBB0NB0BBF" class="">Delivery destinations:</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The Microsoft Store only supplies certain parts of Europe at this time. For more information about sales in other countries and regions, visit <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">one of the international Microsoft Stores</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not deliver to PO Boxes or to certain regions of Europe.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Transport services require a physical address for delivery.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The Microsoft Store does not allow the transport service to route the package to a new address after the package has been sent. This helps prevent Internet fraud.</p> <meta itemprop="position" content="4"> </li> </ul> </section> <section aria-labelledby="ID0EDBBB0NB0BBF" class="ocpSection"> <h3 id="ID0EDBBB0NB0BBF" class="">Shipment tracking, times, and costs</h3> <p>You can <a href="https://support.microsoft.com/fi-fi/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Track your subscription in the Microsoft Store</a>. You can also make <a href="https://support.microsoft.com/fi-fi/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">changes to the name and address</a> associated with your Microsoft account, which is also the delivery address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">Delivery</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Costs</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Dispatched within</b> </p> </td> </tr> <tr> <td> <p>Standard</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>Within 3 to 5 working days</p> </td> </tr> <tr> <td> <p>Priority delivery</p> </td> <td> <p>Ups</p> </td> <td> <p>13,00€</p> </td> <td> <p>Within 2 to 3 working days</p> </td> </tr> </tbody> </table> <p></p> <p>Working days are Monday to Friday, except for public holidays. Weekends, public holidays or after 9:30 a.m. (local time) will be processed on the next working day.</p> <p>Delivery times through the Microsoft Store can be longer during public holidays or because of other circumstances beyond our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times may vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Depending on your location, certain products may be subject to some other terms of delivery.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All deliveries from the Microsoft Store are subject to the terms and conditions of our shuttle service.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0E0LB0BBF"> <section aria-labelledby="ID0EDFBB0LB0BBF" class="ocpSection"> <h3 id="ID0EDFBB0LB0BBF" class="">Shipping destinations</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Currently, the Microsoft Store can only ship orders to certain areas of Europe. To make a purchase from another area, please visit one of the <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Stores</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We cannot ship orders to post boxes or to certain European territories.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Carriers require a physical address for delivery.</p> <meta itemprop="position" content="3"> </li> </ul> </section> <section aria-labelledby="ID0EDDBB0LB0BBF" class="ocpSection"> <h3 id="ID0EDDBB0LB0BBF" class="">Delivery tracking, schedules and costs</h3> <p>If you want to follow your order, check <a href="https://support.microsoft.com/fr-fr/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Follow your order from Microsoft Store</a>. You can also make <a href="https://support.microsoft.com/fr-fr/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">changes to the name and address</a> associated with your Microsoft account, which is also the delivery address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">SHIPPING MODE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Cost</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY TIME</b> </p> </td> </tr> <tr> <td> <p>Standard mailing</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>2 to 3 working days</p> </td> </tr> <tr> <td> <p>Express shipping</p> </td> <td> <p>Ups</p> </td> <td> <p>€13.00</p> </td> <td> <p>1 to 2 working days</p> </td> </tr> </tbody> </table> <p> <i class="ocpItalic">2-3 day free shipping: Available on eligible products. Not available with Xbox Design Lab products or customizable products.</i> </p> <p>Business days are Monday to Friday, with the exception of public holidays. Orders placed on weekends, public holidays or after 9:30 a.m. local time are processed the next business day.</p> <p>Microsoft Store delivery times may be extended due to public holidays or circumstances beyond our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times may vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other delivery conditions may apply for certain products, depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from the Microsoft Store France are subject to the terms and conditions of our carriers.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> <section aria-labelledby="ID0EFBBB0LB0BBF" class="ocpSection"> <h3 id="ID0EFBBB0LB0BBF" class="">UPS My Choice membership service</h3> <p>In addition to the Microsoft Store's free standard shipping and express shipping options, you can customize and modify shipping options directly from UPS through their UPS My Choice membership service.</p> <p>Membership includes:</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Get your package back on a UPS site or change the delivery address.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Planning a delivery date and obtaining an approximate delivery time slot.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Receiving delivery alerts and an overview of upcoming deliveries.</p> <meta itemprop="position" content="3"> </li> </ul> <section aria-labelledby="ID0EDDBBBB0LB0BBF" class="ocpSection"> <h4 id="ID0EDDBBBB0LB0BBF" class=""> <i class="ocpItalic">How to use it</i> </h4> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Visit <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS.com</a> and access <b class="ocpLegacyBold">UPS My Choice's</b> <b class="ocpLegacyBold">Tracking</b> <b class="ocpLegacyBold">Services.</b></p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpLegacyBold">Sign up</b> and create an account or log into an existing account.</p> <meta itemprop="position" content="2"> </li> </ol> </section> <section aria-labelledby="ID0EDBBBBB0LB0BBF" class="ocpSection"> <h4 id="ID0EDBBBBB0LB0BBF" class=""> <i class="ocpItalic">Geographic availability</i> </h4> <p>Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Poland, Spain, Sweden, Switzerland and the United Kingdom</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note: </b>UPS My Choice shipping options are delivered directly by UPS and are not dependent on the Microsoft Store. Contact <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS</a> directly to ask your questions or ask for more information.</p> </div> </section> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0E0JB0BBF"> <section aria-labelledby="ID0EDFBB0JB0BBF" class="ocpSection"> <h3 id="ID0EDFBB0JB0BBF" class="">Where we deliver</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store can currently only deliver to certain European destinations. Please visit one of our international Microsoft Stores if you want to be delivered to another country or <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">region.</a></p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not deliver to mailboxes and we do not deliver to certain European areas.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Shipping companies require a physical address for delivery.</p> <meta itemprop="position" content="3"> </li> </ul> </section> <section aria-labelledby="ID0EDDBB0JB0BBF" class="ocpSection"> <h3 id="ID0EDDBB0JB0BBF" class="">Tracking, times and costs</h3> <p>If you want to track your order, see <a href="https://support.microsoft.com/de-de/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Track an order in the Microsoft Store</a>. You can also <a href="https://support.microsoft.com/de-de/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">change the name and address associated with your Microsoft account</a>. This data is also the delivery address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">SHIPPING METHOD:</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Cost</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Delivery</b> </p> </td> </tr> <tr> <td> <p>Standard shipping</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>within 2 to 3 business days</p> </td> </tr> <tr> <td> <p>Express shipping</p> </td> <td> <p>Ups</p> </td> <td> <p>€13.00</p> </td> <td> <p>1 to 2 business days</p> </td> </tr> </tbody> </table> <p> <i class="ocpItalic">Free standard shipping (2 to 3 days): Available for eligible products. Not available for Xbox Design Lab products or customizable products.</i> </p> <p>Weekdays are Monday to Friday, excluding public holidays. Orders placed on weekends, public holidays or after 9:30 a.m. will not be processed until the next business day.</p> <p>Deliveries from the Microsoft Store may take longer during holidays or due to force majeure.</p> <p>Note</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times may vary for custom-made products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Certain products may be subject to different shipping conditions depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from the Microsoft Store in Germany are subject to the general terms and conditions of our carriers.</p> <meta itemprop="position" content="4"> </li> </ul> </section> <section aria-labelledby="ID0EFBBB0JB0BBF" class="ocpSection"> <h3 id="ID0EFBBB0JB0BBF" class=""> <br aria-hidden="true"> Service für Mitglieder von UPS My Choice</h3> <p>In addition to the free standard and express shipping options in the Microsoft Store, you can choose special shipping options as part of a UPS My Choice membership.</p> <p>Membership offers benefits:</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Pick up your package at a UPS location or change the shipping address.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Schedule a delivery date and get an estimated delivery window.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Receive delivery notifications and an overview of upcoming shipments.</p> <meta itemprop="position" content="3"> </li> </ul> <section aria-labelledby="ID0EDDBBBB0JB0BBF" class="ocpSection"> <h4 id="ID0EDDBBBB0JB0BBF" class=""> <i class="ocpItalic">Use</i> </h4> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>On <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS.com</a>, select <b class="ocpLegacyBold">Services</b> > <b class="ocpLegacyBold">Tracking</b> > <b class="ocpLegacyBold">UPS My Choice</b>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpLegacyBold">Sign up</b>and create a new account, or sign in with an existing account.</p> <meta itemprop="position" content="2"> </li> </ol> </section> <section aria-labelledby="ID0EDBBBBB0JB0BBF" class="ocpSection"> <h4 id="ID0EDBBBBB0JB0BBF" class=""> <i class="ocpItalic">Availability</i> </h4> <p>Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Poland, Spain, Sweden, Switzerland and United Kingdom.</p> <p>Notes</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>UPS My Choice shipping options are offered directly by UPS and are not managed by the Microsoft Store. For more information, contact <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS</a> directly.</p> <meta itemprop="position" content="1"> </li> </ul> <p></p> </section> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0E0HB0BBF"> <section aria-labelledby="" class="ocpSection"> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store currently only sends products to certain parts of <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Europe</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not carry out shipments to PO Boxes and certain European territories.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Transport companies require a physical delivery address.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The Microsoft Store does not allow the shipping company to modify the route of a package for delivery to a new address after it is sent. This prevents cases of fraud on the Internet.</p> <meta itemprop="position" content="4"> </li> </ul> </section> <section aria-labelledby="ID0EDBBB0HB0BBF" class="ocpSection"> <h3 id="ID0EDBBB0HB0BBF" class="">Tracking, shipping time and cost</h3> <p>If you want to track your order, see <a href="https://support.microsoft.com/el-gr/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Track an order from the Microsoft Store</a>. You can also <a href="https://support.microsoft.com/el-gr/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">change the name and address</a> associated with your Microsoft account, which is also the shipping address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">METHOD OF DELIVERY</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Cost</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY TIME</b> </p> </td> </tr> <tr> <td> <p>Standard</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>within 5-7 working days</p> </td> </tr> </tbody> </table> <p></p> <p>Working days are Monday to Friday and public holidays are excluded. Orders placed on weekends, holidays or after 9:30 (local time) will be processed on the next business day.</p> <p>Delivery times through the Microsoft Store may be longer during the holiday season or due to conditions we cannot control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times may vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Different shipping terms may apply to specific products, depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from the Microsoft Store of Greece are subject to the terms and conditions of our shipping companies.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0E0FB0BBF"> <section aria-labelledby="ID0EDDBB0FB0BBF" class="ocpSection"> <h3 id="ID0EDDBB0FB0BBF" class="">Where we ship:</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store ships only in some parts of Europe at the moment. For sales in other countries or regions, please visit one of our <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Stores</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We don't ship to PO boxes or to some European territories.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Carriers require a physical address for delivery.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store does not allow the carrier to reroute a package to a new address once the package has been shipped. This helps to combat Internet fraud.</p> <meta itemprop="position" content="4"> </li> </ul> </section> <section aria-labelledby="ID0EDBBB0FB0BBF" class="ocpSection"> <h3 id="ID0EDBBB0FB0BBF" class="">Shipment tracking, times, and cost</h3> <p>If you'd like to follow your order, see <a href="https://support.microsoft.com/en-ie/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Track your order from Microsoft Store</a>. You can also make <a href="https://support.microsoft.com/en-ie/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">changes in the name and address</a> associated with your Microsoft account, which is also the shipping address.</p> <table aria-label="" class="banded"> <thead> <tr> <th> <p>SHIPPING METHOD</p> </th> <th> <p>COST</p> </th> <th> <p>DELIVERY TIME</p> </th> </tr> </thead> <tbody> <tr> <td> <p>Standard</p> </td> <td> <p>FREE</p> </td> <td> <p>3-4 business days</p> </td> </tr> <tr> <td> <p>Priority</p> </td> <td> <p>€ 13.00</p> </td> <td> <p>2-3 business days</p> </td> </tr> </tbody> </table> <p>Business days are Monday to Friday, except public holidays. Orders placed on weekends, holidays or after 9:30 (local time) will be processed the next business day.</p> <p>Delivery times through Microsoft Store may take longer around holidays or due to circumstances out of our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times might vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other shipping conditions may apply for certain products depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from the Ireland Microsoft Store are subject to our carriers' terms and conditions.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0E0DB0BBF"> <section aria-labelledby="" class="ocpSection"> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store can currently only ship to certain European locations. For sales in other countries or regions, visit one of our <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international</a> Microsoft Stores.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not ship to mailboxes or to certain European territories.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Carriers require a physical address for delivery.</p> <meta itemprop="position" content="3"> </li> </ul> </section> <section aria-labelledby="ID0EDDBB0DB0BBF" class="ocpSection"> <h3 id="ID0EDDBB0DB0BBF" class="">Tracking, shipping time and cost</h3> <p>If you want to follow your order, see <a href="https://support.microsoft.com/it-it/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Check the status of your order from the Microsoft Store.</a> You can also make <a href="https://support.microsoft.com/it-it/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">changes to the name and address</a> associated with your Microsoft account, which is also the shipping address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">SHIPPING METHOD</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Cost</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY TIMES</b> </p> </td> </tr> <tr> <td> <p>Standard</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>3-4 business days</p> </td> </tr> <tr> <td> <p>Priority</p> </td> <td> <p>Ups</p> </td> <td> <p>13.00</p> </td> <td> <p>2-3 business days</p> </td> </tr> </tbody> </table> <p></p> <p>Workdays are Monday to Friday, except holidays. Orders placed on weekends, holidays, or after 9:30 a.m. local time will be processed on the next business day.</p> <p>Delivery times through the Microsoft Store may be longer during holiday periods or due to circumstances outside our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times may vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other shipping conditions may apply to certain products depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments made by Microsoft Store Australia are subject to the conditions of our carriers.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> <section aria-labelledby="ID0EFBBB0DB0BBF" class="ocpSection"> <h3 id="ID0EFBBB0DB0BBF" class="">UPS My Choice Subscription Service</h3> <p>In addition to standard Microsoft Store shipping and express shipping options, you can customize and modify shipping options directly with UPS through the UPS My Choice Subscription Service.</p> <p>Your subscription includes these benefits:</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Ability to pick up the package at a UPS location or change the delivery address.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Ability to schedule a delivery date and get an expected delivery time interval.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Ability to receive delivery alerts and view upcoming deliveries.</p> <meta itemprop="position" content="3"> </li> </ul> <section aria-labelledby="ID0EDDBBBB0DB0BBF" class="ocpSection"> <h4 id="ID0EDDBBBB0DB0BBF" class=""> <i class="ocpItalic">Use</i> </h4> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Visit <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS.com</a> and go to <b class="ocpLegacyBold">Services</b> > <b class="ocpLegacyBold">Search</b> > UPS <b class="ocpLegacyBold">My Choice</b>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpLegacyBold">Sign up</b> and create a new account, or sign in with an existing account.</p> <meta itemprop="position" content="2"> </li> </ol> </section> <section aria-labelledby="ID0EDBBBBB0DB0BBF" class="ocpSection"> <h4 id="ID0EDBBBBB0DB0BBF" class=""> <i class="ocpItalic">Where is available</i> </h4> <p>Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Poland, United Kingdom, Spain, Sweden and Switzerland.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note: </b>UPS My Choice shipping options are offered directly by UPS and are not managed by the Microsoft Store. Contact <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS</a> directly for questions or more information.</p> </div> </section> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0E0BB0BBF"> <section aria-labelledby="ID0EDFBB0BB0BBF" class="ocpSection"> <h3 id="ID0EDFBB0BB0BBF" class="">About the delivery destination</h3> <p>Microsoft Store Japan will only deliver within Japan. We cannot deliver to post boxes or restricted delivery areas. You can check the Microsoft Store <a href="https://www.microsoft.com/ja-jp/store/locale" target="_blank" class="ocpExternalLink" data-bi-type="anchor">in other countries</a> from this page.</p> </section> <section aria-labelledby="ID0EDDBB0BB0BBF" class="ocpSection"> <h3 id="ID0EDDBB0BB0BBF" class="">Change delivery tracking and registered names and addresses</h3> <p>In Microsoft Store Japan, domestic delivery is free of charge. To check the delivery status of a product you've ordered, see Track orders from the <a href="https://support.microsoft.com/ja-jp/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Microsoft Store</a> page. For information on how to change your name and address for your Microsoft account, please refer to <a href="https://support.microsoft.com/account-billing/dda42d09-267c-3a22-6d7c-adee6d6703d3" target="_blank" class="ocpExternalLink" data-bi-type="anchor">How to change your name and address</a>. (You cannot change the delivery address after the order has been placed.)</p> </section> <section aria-labelledby="ID0EDBBB0BB0BBF" class="ocpSection"> <h3 id="ID0EDBBB0BB0BBF" class="">Date of delivery</h3> <p>The timing of your order and the number of delivery days required by region are as follows:</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">Region</b> </p> </td> <td colspan="2"> <p> <b class="ocpLegacyBold">Region A</b> </p> </td> <td colspan="2"> <p> <b class="ocpLegacyBold">Region B</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Region C</b> </p> </td> </tr> <tr> <td> <p>Prefecture</p> </td> <td> <p>Akita Prefecture</p> <p>Iwate Prefecture</p> <p>Miyagi Prefecture</p> <p>Fukushima Prefecture</p> <p>Yamagata Prefecture</p> <p>Niigata Prefecture</p> <p>Nagano Prefecture</p> <p>Toyama Prefecture</p> <p>Fukui Prefecture</p> <p>Ishikawa Prefecture</p> <p>Tochigi Prefecture</p> <p>Ibaraki Prefecture</p> <p>Gunma Prefecture</p> <p>Saitama Prefecture</p> </td> <td> <p>Chiba Prefecture</p> <p>Kanagawa Prefecture</p> <p>Tokyo</p> <p>Yamanashi Prefecture</p> <p>Aichi Prefecture</p> <p>Shizuoka Prefecture</p> <p>Mie Prefecture</p> <p>Gifu Prefecture</p> <p>Shiga Prefecture</p> <p>Kyoto</p> <p>Nara Prefecture</p> <p>Osaka</p> <p>Hyogo Prefecture</p> <p>Wakayama Prefecture</p> </td> <td> <p>Hokkaido</p> <p>Aomori Prefecture</p> <p>Tokushima Prefecture</p> <p>Ehime Prefecture</p> <p>Kagawa Prefecture</p> <p>Kochi Prefecture</p> <p>Tottori Prefecture</p> <p>Hiroshima Prefecture</p> <p>Shimane Prefecture</p> </td> <td> <p>Yamaguchi Prefecture</p> <p>Okayama Prefecture</p> <p>Fukuoka Prefecture</p> <p>Oita Prefecture</p> <p>Saga Prefecture</p> <p>Kagoshima Prefecture</p> <p>Nagasaki Prefecture</p> <p>Miyazaki Prefecture</p> <p>Kumamoto Prefecture</p> </td> <td> <p>Okinawa Prefecture</p> </td> </tr> <tr> <td> <p> <b class="ocpLegacyBold">Date and time of receipt of your order</b> </p> </td> <td colspan="5"> <p> <b class="ocpLegacyBold">Delivery schedule</b> </p> </td> </tr> <tr> <td> <p>Monday to Friday</p> <p>0:00 am – 11:59 am</p> </td> <td colspan="2"> <p>1 day</p> </td> <td colspan="2"> <p>2 days</p> </td> <td> <p>3 days or more</p> </td> </tr> <tr> <td> <p>Monday to Friday</p> <p>12:00 pm – 23:59 pm</p> </td> <td colspan="2"> <p>2 days</p> </td> <td colspan="2"> <p>3 days or more</p> </td> <td> <p>4 days or more</p> </td> </tr> </tbody> </table> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The Company shall not be responsible for any delays in delivery for any reason, including causes such as traffic jams caused by natural disasters or accidents, extreme weather, address deficiencies, or absences.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery to Hokkaido and islands varies depending on the region.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The number of days required for delivery on public holidays and holidays is different from the number of days above.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you order on weekends and holidays, your item will be shipped the next business day.</p> <meta itemprop="position" content="4"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Because of the payment process, it might take some time to ship the product. Thank you for your understanding.</p> <meta itemprop="position" content="5"> </li> </ul> </div> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0E6BBF"> <section aria-labelledby="ID0EDDBB6BBF" class="ocpSection"> <h3 id="ID0EDDBB6BBF" class="">We send to the following regions:</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store currently only sends in some regions of Europe. For information about sales in other countries or regions, please visit one of our international <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">stores in the Microsoft Store</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not send to mailboxes or to individual European regions.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Carriers need a physical address to deliver.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store does not allow the carrier to reroute the shipment to a new address when the shipment is shipped. This helps to combat Internet fraud.</p> <meta itemprop="position" content="4"> </li> </ul> </section> <section aria-labelledby="ID0EDBBB6BBF" class="ocpSection"> <h3 id="ID0EDBBB6BBF" class="">Shipment tracking, time, and costs</h3> <p>If you want to track your order, see <a href="https://support.microsoft.com/lv-lv/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Track a Microsoft Store order</a>. You can also make <a href="https://support.microsoft.com/lv-lv/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">changes to the name and address</a> associated with your Microsoft account, which is also the delivery address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">METHOD OF DELIVERY</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Costs</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY TIME</b> </p> </td> </tr> <tr> <td> <p>Standard</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>within 5-7 working days</p> </td> </tr> </tbody> </table> <p></p> <p>During working days From Monday to Friday, except public holidays. Orders placed on weekends or after 21:30 (local time) will be processed on the next business day.</p> <p>Shipping to Microsoft Store may take longer during the holidays or because of circumstances beyond our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Custom products may have different delivery times.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Depending on your location, other delivery terms may apply to specific products.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments made from the Microsoft Store in Latvia are subject to the terms and conditions of our carriers.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0E4BBF"> <section aria-labelledby="ID0EDDBB4BBF" class="ocpSection"> <h3 id="ID0EDDBB4BBF" class="">Where we present:</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store currently only delivers to some parts of Europe. For information about selling in other countries or regions, see one of our <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Store stores.</a></p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not deliver to account accounts or to some areas of Europe.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>In order to be able to deliver, carriers need a physical address.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>When a package is shipped, Microsoft Store does not allow the carrier to redirect to its new address. This helps to combat online fraud.</p> <meta itemprop="position" content="4"> </li> </ul> </section> <section aria-labelledby="ID0EDBBB4BBF" class="ocpSection"> <h3 id="ID0EDBBB4BBF" class="">Shipping tracking, time and cost</h3> <p>To track your order, see . <a href="https://support.microsoft.com/lt-lt/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Track orders from the Microsoft Store</a>. You can also <a href="https://support.microsoft.com/lt-lt/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">change the name and address</a> associated with your Microsoft account, which is also a shipping address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">MODE OF DELIVERY</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Price</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY TIME</b> </p> </td> </tr> <tr> <td> <p>Standard</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>within 5-7 working days</p> </td> </tr> </tbody> </table> <p></p> <p>Business days are Monday to Friday, except for public holidays. Orders placed on weekends, holidays or after 9:30 am (local time) will be processed on the next business day.</p> <p>During holidays or unforeseen circumstances, delivery times may be longer through the Microsoft Store.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The delivery time for custom products may vary.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Depending on your location, specific products may be subject to different shipping conditions.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from The Microsoft Store in Lithuania are subject to the Terms of Our Carriers.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0E2BBF"> <section aria-labelledby="" class="ocpSection"> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store currently only delivers to some parts of Europe. Please visit one of our <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Stores</a> if you want to be delivered to another country or region.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not deliver to mailboxes and we do not deliver to some European areas.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Shipping companies require a physical address for delivery.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store does not allow the shipping company to forward a package to a new address if the package has already been shipped. This contributes to the fight against Internet fraud.</p> <meta itemprop="position" content="4"> </li> </ul> </section> <section aria-labelledby="ID0EDBBB2BBF" class="ocpSection"> <h3 id="ID0EDBBB2BBF" class="">Tracking, times and costs</h3> <p>If you want to track your order, see <a href="https://support.microsoft.com/de-lu/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Track an order in the Microsoft Store</a>. You can also <a href="https://support.microsoft.com/de-lu/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">change the name and address associated with your Microsoft account</a>. This data is also the delivery address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">SHIPPING METHOD:</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Cost</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Delivery</b> </p> </td> </tr> <tr> <td> <p>Standard shipping</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>2 to 3 business days</p> </td> </tr> <tr> <td> <p>Express shipping</p> </td> <td> <p>Ups</p> </td> <td> <p>€13.00</p> </td> <td> <p>1 to 2 business days</p> </td> </tr> </tbody> </table> <p></p> <p>Weekdays are Monday to Friday, excluding public holidays. Orders placed on weekends, public holidays or after 9:30 a.m. (local time) will be processed on the next business day.</p> <p>Deliveries from the Microsoft Store may take longer during holidays or due to force majeure.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times may vary for custom-made products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Certain products may be subject to different shipping conditions depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from the Microsoft Store in Luxembourg are subject to the general terms and conditions of our carriers.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0EZBBF"> <section aria-labelledby="" class="ocpSection"> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store can only ship to selected European locations at this time. For sale in other countries or regions, visit one of the <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Stores.</a></p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not ship to post boxes or to certain European areas.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Carriers require a physical address for delivery.</p> <meta itemprop="position" content="3"> </li> </ul> </section> <section aria-labelledby="ID0EDDBBZBBF" class="ocpSection"> <h3 id="ID0EDDBBZBBF" class="">Tracking shipment, delivery times and costs</h3> <p>To track your order, see <a href="https://support.microsoft.com/nl-nl/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Follow your order at Microsoft Store.</a> You can also <a href="https://support.microsoft.com/nl-nl/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">change the name and address</a> associated with your Microsoft account. This is also your delivery address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">SHIPPING METHOD:</b> </p> </td> <td> <p> <b class="ocpLegacyBold">SHIPPING SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Cost</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Delivery</b> </p> </td> </tr> <tr> <td> <p>Standard</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>2-3 business days</p> </td> </tr> <tr> <td> <p>Priority</p> </td> <td> <p>Ups</p> </td> <td> <p>€13.00</p> </td> <td> <p>1-2 business days</p> </td> </tr> </tbody> </table> <p> <i class="ocpItalic">Free standard shipping 2-3 days: Available for eligible products. Not available for Xbox Design Lab products or customizable products.</i> </p> <p>Working days are Monday to Friday, excluding public holidays. Orders placed on weekends, public holidays or after 9:30 a.m. local time will be processed the next business day.</p> <p>Delivery times through Microsoft Store may be longer around vacations or due to circumstances beyond our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times may vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other delivery conditions may apply to certain products depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All deliveries from the Netherlands Microsoft Store are the terms and conditions of our transport companies.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> <section aria-labelledby="ID0EFBBBZBBF" class="ocpSection"> <h3 id="ID0EFBBBZBBF" class="">UPS My Choice Membership Service</h3> <p>In addition to the free standard shipping and Microsoft Store express shipping option, you can directly customize and change your shipping options with UPS with the UPS My Choice membership service.</p> <p>Membership offers these advantages:</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Choose your package at a UPS location UPS or change the address for delivery.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Schedule a delivery date and download an estimated delivery window.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Download delivery alerts and a view of upcoming deliveries.</p> <meta itemprop="position" content="3"> </li> </ul> <section aria-labelledby="ID0EDDBBBBZBBF" class="ocpSection"> <h4 id="ID0EDDBBBBZBBF" class=""> <i class="ocpItalic">Application</i> </h4> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Go to <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS.com</a> and to <b class="ocpLegacyBold">Services</b> > <b class="ocpLegacyBold">Tracking</b> > <b class="ocpLegacyBold">UPS My Choice</b>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpLegacyBold">Sign in</b> and create a new account or sign up with an existing account.</p> <meta itemprop="position" content="2"> </li> </ol> </section> <section aria-labelledby="ID0EDBBBBBZBBF" class="ocpSection"> <h4 id="ID0EDBBBBBZBBF" class=""> <i class="ocpItalic">Where the information is available</i> </h4> <p>Austria, Belgium, Denmark, Germany, France, Italy, Netherlands, Poland, Spain, Sweden, Switzerland and United Kingdom.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note: </b>UPS My Choice shipping options are offered directly by UPS and are not managed by Microsoft Store. For more information, please contact <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS</a> directly.</p> </div> </section> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0EXBBF"> <p>All Microsoft Store New Zealand orders deliver via our preferred carrier and are subject to their terms and conditions. Delivery is FREE with an estimated delivery within 7 business days. The delivery time may differ depending on the delivery address and availability of delivery resources*.</p> <section aria-labelledby="ID0EDDBBXBBF" class="ocpSection"> <h3 id="ID0EDDBBXBBF" class="">Where we deliver</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store New Zealand only deliver to addresses in New Zealand. For purchases in other countries, please visit the appropriate <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">International Microsoft Store</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Our preferred carrier requires a full street address for delivery purposes. Please make sure the correct delivery address is entered as this cannot be changed once orders are placed.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not ship to Parcel Lockers or addresses marked PO / PO Box / GPO Box / RMD (Roadside Mail Delivery) / RSD (Roadside Delivery).</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other delivery conditions may apply for certain products depending on your location.</p> <meta itemprop="position" content="4"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>To fight fraud, Microsoft Store does not permit a carrier to redirect a package to a new address after it has been shipped.</p> <meta itemprop="position" content="5"> </li> </ul> </section> <section aria-labelledby="ID0EDBBBXBBF" class="ocpSection"> <h3 id="ID0EDBBBXBBF" class="">Shipment tracking, times, and cost</h3> <p>If you'd like to follow your order, see <a href="https://support.microsoft.com/en-nz/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Track your order from Microsoft Store</a>. You can also make <a href="https://support.microsoft.com/en-nz/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">changes in the name and address</a> associated with your Microsoft account, which is also the shipping address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p>Region</p> </td> <td> <p>Estimated delivery time (standard delivery) - Business Days</p> </td> </tr> <tr> <td> <p>Auckland Metro</p> </td> <td> <p>3 - 5 days</p> </td> </tr> <tr> <td> <p>Auckland Regional, Wellington - Metro, Christchurch - Metro, Hamilton - Metro, Tauranga - Metro, Rotorua - Metro</p> </td> <td> <p>4 - 6 days</p> </td> </tr> <tr> <td> <p>Wellington - Regional, Christchurch - Regional, Hamilton - Regional, Tauranga - Regional, Rotorua - Regional, Nelson, Queenstown, Dunedin, Invercargill</p> </td> <td> <p>5 - 7 days</p> </td> </tr> <tr> <td> <p>All other areas</p> </td> <td> <p>6 - 8 days</p> </td> </tr> </tbody> </table> <p> <i class="ocpItalic">*Estimated delivery timeframe is based on orders placed by 10:00 AM local time. After 10:00 AM, please add one business day</i>.</p> <p>Business days are Monday through Friday, excluding holidays. Orders placed before 10AM local time from Monday to Friday are usually shipped the same day. Orders placed after 10AM local time will typically ship the following business day. Orders placed on the weekend or public holiday, or after 10:00 AM local time on Friday, will be processed on the next business day.</p> <p>Delivery times through Microsoft Store may take longer around holidays or due to circumstances out of our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times might vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other shipping conditions may apply for certain products depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from the New Zealand Microsoft Store are subject to our carriers' terms and conditions.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0EVBBF"> <section aria-labelledby="" class="ocpSection"> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store is currently available in some parts of Europe. For sale in other countries or regions, please visit one of our <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Stores</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not send to mailboxes or certain European territories.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Operators require a physical address for delivery.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store does not allow the operator to redirect a package to a new address after the package is shipped. This helps fight online fraud.</p> <meta itemprop="position" content="4"> </li> </ul> </section> <section aria-labelledby="ID0EDBBBVBBF" class="ocpSection"> <h3 id="ID0EDBBBVBBF" class="">Package tracking, times and costs</h3> <p>To follow the order, see <a href="https://support.microsoft.com/nb-no/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Track the order from the Microsoft Store</a>. You can also <a href="https://support.microsoft.com/nb-no/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">end the name and address</a> associated with the Microsoft account yours, which is also the delivery address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">SHIPPING METHOD</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Cost</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Delivery</b> </p> </td> </tr> <tr> <td> <p>Standard</p> </td> <td> <p>UPS</p> </td> <td> <p>Free</p> </td> <td> <p>inside 3-5 business days</p> </td> </tr> <tr> <td> <p>Priority</p> </td> <td> <p>UPS</p> </td> <td> <p>99,00 kr</p> </td> <td> <p>2-3 business days</p> </td> </tr> </tbody> </table> <p></p> <p>Business days are Monday to Friday, excluding public holidays. Bookings placed on weekends, on public holidays or after 9:30 p.m. (local time) will be processed the next business day.</p> <p>Deliveries from the Microsoft Store may take longer around holidays or because of situations that are beyond our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times may vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other shipping conditions may apply to some products depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All deliveries from the Microsoft Store in Norway are subject to the terms and conditions of our carriers.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0ETBBF"> <section aria-labelledby="ID0EDFBBTBBF" class="ocpSection"> <h3 id="ID0EDFBBTBBF" class="">Where we deliver</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Currently, Microsoft Store orders can only be shipped to selected locations in Europe. For information about sales in other countries or regions, visit one of the <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Stores</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not ship to postage lockers or certain European territories.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Carriers require a physical address to complete the delivery.</p> <meta itemprop="position" content="3"> </li> </ul> </section> <section aria-labelledby="ID0EDDBBTBBF" class="ocpSection"> <h3 id="ID0EDDBBTBBF" class="">Tracking, shipping times and costs</h3> <p>If you want to track your order, <a href="https://support.microsoft.com/pl-pl/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">see Order tracking in the Microsoft Store</a>. You can also <a href="https://support.microsoft.com/pl-pl/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">make changes to the name and address</a> associated with your Microsoft account, which is also a delivery address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">DELIVERY METHOD</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Cost</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY TIME</b> </p> </td> </tr> <tr> <td> <p>Standard</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>3-4 working days</p> </td> </tr> <tr> <td> <p>Priority</p> </td> <td> <p>Ups</p> </td> <td> <p>£15.00</p> </td> <td> <p>2-3 working days</p> </td> </tr> </tbody> </table> <p></p> <p>Working days are the period from Monday to Friday (except holidays). Orders placed during the weekend, holiday or after 9:30 am (local time) will be processed on the next business day.</p> <p>Microsoft Store delivery times may be longer during the holidays or as a result of circumstances beyond our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times may vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other shipping conditions may apply to some products depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from the Microsoft Store in Australia are subject to the terms of our carriers.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> <section aria-labelledby="ID0EFBBBTBBF" class="ocpSection"> <h3 id="ID0EFBBBTBBF" class="">UPS My Choice Membership Service</h3> <p>In addition to the free standard shipping and express shipping options available in the Microsoft Store, you can customize and change your shipping options directly in consultation with UPS using UPS My Choice available to registered users.</p> <p>Membership offers the following benefits:</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Pick up your shipment at a UPS point or change your delivery address.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Schedule a delivery date and get information about the expected delivery time.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery alerts and the ability to view upcoming deliveries.</p> <meta itemprop="position" content="3"> </li> </ul> <section aria-labelledby="ID0EDDBBBBTBBF" class="ocpSection"> <h4 id="ID0EDDBBBBTBBF" class=""> <i class="ocpItalic">How to use</i> </h4> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Visit the <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS.com</a> and go <b class="ocpLegacyBold">to Services</b> > <b class="ocpLegacyBold">Monitoring</b> > <b class="ocpLegacyBold">UPS My Choice</b>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Choose Sign <b class="ocpLegacyBold">up and create</b> a new account or sign in with an existing account.</p> <meta itemprop="position" content="2"> </li> </ol> </section> <section aria-labelledby="ID0EDBBBBBTBBF" class="ocpSection"> <h4 id="ID0EDBBBBBTBBF" class=""> <i class="ocpItalic">Where is it available</i> </h4> <p>Austria, Belgium, Denmark, France, Germany, Poland, Switzerland, Sweden, Italy and the United Kingdom.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note: </b>UPS My Choice shipping options are offered directly by UPS and are not managed by the Microsoft Store. Contact <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS</a> directly if you have any questions or would like more information.</p> </div> </section> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0ERBBF"> <section aria-labelledby="ID0EDDBBRBBF" class="ocpSection"> <h3 id="ID0EDDBBRBBF" class="">Where we ship:</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The Microsoft Store currently only ship to some parts of Europe. For sales made in other countries or regions, visit one of our <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Stores</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not ship to PO boxes and some European territories.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Carriers need a physical address to deliver.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The Microsoft Store does not allow the carrier to redirect a package to a new address after it is sent. This helps to combat internet fraud.</p> <meta itemprop="position" content="4"> </li> </ul> </section> <section aria-labelledby="ID0EDBBBRBBF" class="ocpSection"> <h3 id="ID0EDBBBRBBF" class="">Tracking, shipping times and costs</h3> <p>If you want to track your order, <a href="https://support.microsoft.com/pt-pt/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">see Follow your order from the Microsoft Store</a>. You can also <a href="https://support.microsoft.com/pt-pt/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">make changes to the name and address</a> associated with your Microsoft account, which is also the shipping address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">SHIPPING METHOD</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Cost</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY TIME</b> </p> </td> </tr> <tr> <td> <p>Normal</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>3-5 business days</p> </td> </tr> <tr> <td> <p>Priority</p> </td> <td> <p>Ups</p> </td> <td> <p>€13.00</p> </td> <td> <p>2-3 business days</p> </td> </tr> </tbody> </table> <p></p> <p>Weekdays are Monday to Friday, except public holidays. Orders placed on weekends, on holidays or after 9:30 (local time) will be processed the following business day.</p> <p>Microsoft Store delivery times may be delayed near the holidays or due to circumstances we cannot control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times may vary for customized products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other shipping conditions may apply for certain products depending on your location.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All deliveries from the Microsoft Store in The United Kingdom are subject to the terms and conditions of our carriers.</p> <meta itemprop="position" content="3"> </li> </ul> </div> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0EPBBF"> <section aria-labelledby="" class="ocpSection"> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store currently only delivers to parts of Europe. For sales in other countries or regions, visit one of the <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Store stores</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not deliver to mailboxes or some European territories.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Operators require a physical address for delivery.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The Microsoft Store does not allow the operator to redistribute a package to a new address after the package has been shipped. This helps to combat internet fraud.</p> <meta itemprop="position" content="4"> </li> </ul> </section> <section aria-labelledby="ID0EDBBBPBBF" class="ocpSection"> <h3 id="ID0EDBBBPBBF" class="">Tracking, Times, and Shipping Costs</h3> <p>If you want to track your order, see <a href="https://support.microsoft.com/ro-ro/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Follow your order from the Microsoft Store</a>. You can also <a href="https://support.microsoft.com/ro-ro/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">make changes to the name and address</a> associated with your Microsoft account, which is also the shipping address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">METHOD OF LIBRATION</b> </p> </td> <td> <p> <b class="ocpLegacyBold">LIVING SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Cost</b> </p> </td> <td> <p> <b class="ocpLegacyBold">LIVING TIME</b> </p> </td> </tr> <tr> <td> <p>Standard</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>in 5-7 business days</p> </td> </tr> </tbody> </table> <p></p> <p>Working days are Monday to Friday, except public holidays. Orders placed on weekends, holidays or after 9:30 (local time) will be processed the next business day.</p> <p>The delivery time through the Microsoft Store may be longer around the holidays or if circumstances arise that we do not have control over.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times may vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>For some products, there may be other delivery conditions, depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from Microsoft Store Romania are subject to the terms and conditions of our carriers.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0ENBBF"> <section aria-labelledby="ID0EDDBBNBBF" class="ocpSection"> <h3 id="ID0EDDBBNBBF" class="">Shipping addresses</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store can only ship to Singapore locations. For sales in other regions, please visit one of the <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Stores</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>To help fight online fraud, we don’t permit the carrier to redirect a package to a new address after it has been shipped.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Shipping carriers require a full street address for delivery purposes.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We can’t ship to P.O. Boxes.</p> <meta itemprop="position" content="4"> </li> </ul> </section> <section aria-labelledby="ID0EDBBBNBBF" class="ocpSection"> <h3 id="ID0EDBBBNBBF" class="">Shipment tracking, times, and cost</h3> <p>If you'd like to follow your order, see <a href="https://support.microsoft.com/en-sg/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Track your order from Microsoft Store</a>. You can also make <a href="https://support.microsoft.com/en-sg/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">changes in the name and address</a> associated with your Microsoft account, which is also the shipping address.</p> <p> <b class="ocpLegacyBold">Method</b>: Standard</p> <p> <b class="ocpLegacyBold">Cost:</b> Free</p> <p> <b class="ocpLegacyBold">Delivery time: </b>Order before 9:00 AM to get your order delivered for the next business day.</p> <p>Our business days are Monday to Friday, excluding holidays. Orders placed during the weekend, on a holiday, or after 9:00 AM local time on Friday will be processed on the next business day.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times might vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other shipping conditions may apply for certain products depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from the Singapore Microsoft Store are subject to our carriers' terms and conditions.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0ELBBF"> <section aria-labelledby="ID0EDDBBLBBF" class="ocpSection"> <h3 id="ID0EDDBBLBBF" class="">Where do we deliver?</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store currently delivers only to certain parts of Europe. For sales in other countries or regions, visit one of our <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Stores</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not deliver to PO boxes or some European territories.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The courier needs a physical address for delivery.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store doesn't allow couriers to change their delivery location after you send a package. This helps in the fight against online fraud.</p> <meta itemprop="position" content="4"> </li> </ul> </section> <section aria-labelledby="ID0EDBBBLBBF" class="ocpSection"> <h3 id="ID0EDBBBLBBF" class="">Tracking shipments, delivery times, and related costs</h3> <p>To track your order, see Track <a href="https://support.microsoft.com/sk-sk/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">your order from the Microsoft Store</a>. You can also make <a href="https://support.microsoft.com/sk-sk/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">changes to the name and address</a> associated with your Microsoft account, which is also the shipping address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">METHOD OF DELIVERY:</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Costs</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY TIME</b> </p> </td> </tr> <tr> <td> <p>Standard</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>within 5-7 working days</p> </td> </tr> </tbody> </table> <p></p> <p>Weekdays are Monday to Friday, excluding public holidays. Orders made on a weekend, public holiday or after 9:30 a.m. (local time) will be processed on the next business day.</p> <p>Microsoft Store delivery times may be longer during holidays or because of conditions we can't control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times for customized products may vary.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Depending on your location, some products may be subject to different delivery terms.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from Microsoft Store Slovakia are subject to the terms and conditions of our carriers.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0EJBBF"> <section aria-labelledby="ID0EDDBBJBBF" class="ocpSection"> <h3 id="ID0EDDBBJBBF" class="">Where do we deliver:</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store currently delivers only in some parts of Europe. For sale in other countries or regions, visit one of our <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">International Microsoft Store</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not deliver to PO boxes or to some European territories.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Couriers request a physical address for delivery.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store does not allow the courier to redirect the package to a new address after the package has been dispatched. This helps to combat internet scams.</p> <meta itemprop="position" content="4"> </li> </ul> </section> <section aria-labelledby="ID0EDBBBJBBF" class="ocpSection"> <h3 id="ID0EDBBBJBBF" class="">Monitoring, time and delivery costs</h3> <p>To track your order, see <a href="https://support.microsoft.com/sl-si/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Track an order in Microsoft Store</a>. You can also make <a href="https://support.microsoft.com/sl-si/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">changes to the name and address</a> associated with your Microsoft account, which is also the delivery address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">DELIVERY METHOD</b> </p> </td> <td> <p> <b class="ocpLegacyBold">THE DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Costs</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY TIME</b> </p> </td> </tr> <tr> <td> <p>Standard</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>within 5-7 working days</p> </td> </tr> </tbody> </table> <p></p> <p>Working days are Monday to Friday, except for the holidays. Orders awarded on weekends for the holidays or after 9:30 am (local time) will be processed on the following business day.</p> <p>Delivery times through Microsoft Store may be longer on holidays or due to circumstances beyond our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times may vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Some products may be subject to other delivery terms, depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from Microsoft Store to Slovenia are subject to the terms and conditions of our delivery service.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0EHBBF"> <section aria-labelledby="ID0EDFBBHBBF" class="ocpSection"> <h3 id="ID0EDFBBHBBF" class="">Shipping destinations</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store can only ship to certain European cities at this time. For sales in other countries or regions, visit one of the <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Stores</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not ship to PO Boxes or certain European territories.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Carriers require a physical address for delivery.</p> <meta itemprop="position" content="3"> </li> </ul> </section> <section aria-labelledby="ID0EDDBBHBBF" class="ocpSection"> <h3 id="ID0EDDBBHBBF" class="">Tracking, hours and cost of shipments</h3> <p>If you want to track your order, see <a href="https://support.microsoft.com/es-es/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Track your Microsoft Store order</a>. You can also <a href="https://support.microsoft.com/es-es/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">make changes to the name and address</a> associated with your Microsoft account, which is also the shipping address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">SHIPPING METHOD</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Cost</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY TIME</b> </p> </td> </tr> <tr> <td> <p>Standard</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>3 and 4 working days</p> </td> </tr> <tr> <td> <p>Express</p> </td> <td> <p>Ups</p> </td> <td> <p>$13.00</p> </td> <td> <p>2 and 3 working days</p> </td> </tr> </tbody> </table> <p></p> <p>Weekdays are Monday to Friday, except on public holidays. Orders placed during weekends, holidays or after 9:30 a.m. local time will be processed the next business day.</p> <p>Delivery times through the Microsoft Store may take longer on dates near holidays or due to circumstances beyond our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times may vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other shipping conditions may apply for certain products depending on location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from Microsoft Store of Spain are subject to the terms and conditions of our carriers.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> <section aria-labelledby="ID0EFBBBHBBF" class="ocpSection"> <h3 id="ID0EFBBBHBBF" class="">UPS My Choice Subscription Service</h3> <p>In addition to Microsoft Store's free standard and express shipping options, you can customize and change your shipping options directly with UPS with its UPS My Choice subscription service.</p> <p>The subscription includes these benefits:</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Pick up packages at a UPS location or change the delivery address.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Schedule a delivery date and an estimated delivery time window.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Receive delivery alerts and a view of upcoming deliveries.</p> <meta itemprop="position" content="3"> </li> </ul> <section aria-labelledby="ID0EDDBBBBHBBF" class="ocpSection"> <h4 id="ID0EDDBBBBHBBF" class=""> <i class="ocpItalic">How to use it</i> </h4> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Visit <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS.com</a> and go to <b class="ocpLegacyBold">Services</b> > <b class="ocpLegacyBold">Tracking</b> > <b class="ocpLegacyBold">UPS My Choice</b>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpLegacyBold">Sign up</b> and create a new account or sign in with an existing account.</p> <meta itemprop="position" content="2"> </li> </ol> </section> <section aria-labelledby="ID0EDBBBBBHBBF" class="ocpSection"> <h4 id="ID0EDBBBBBHBBF" class=""> <i class="ocpItalic">Where it's available</i> </h4> <p>Austria, Belgium, Denmark, Spain, France, Italy, Netherlands, Poland, United Kingdom, Sweden and Switzerland.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note: </b>UPS My Choice shipping options are offered directly through UPS and are not managed through the Microsoft Store. Contact <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS directly</a> with your questions or for more information.</p> </div> </section> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0EFBBF"> <section aria-labelledby="ID0EDFBBFBBF" class="ocpSection"> <h3 id="ID0EDFBBFBBF" class="">Where we deliver</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The Microsoft Store only delivers to certain locations in Europe at this time. For sales in other countries or regions, visit one of our <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft stores</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not ship to PO box addresses or to certain areas of Europe.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The freight forwarder requires a physical address for delivery.</p> <meta itemprop="position" content="3"> </li> </ul> </section> <section aria-labelledby="ID0EDDBBFBBF" class="ocpSection"> <h3 id="ID0EDDBBFBBF" class="">Delivery tracking, times and costs</h3> <p>To follow your order, see <a href="https://support.microsoft.com/sv-se/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Track your order from the Microsoft Store</a>. You can also <a href="https://support.microsoft.com/sv-se/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">change the name and address</a> of your Microsoft account, which is also your shipping address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">Delivery</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Cost</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Delivery</b> </p> </td> </tr> <tr> <td> <p>Standard shipping</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>3-4 business days</p> </td> </tr> <tr> <td> <p>Priority</p> </td> <td> <p>Ups</p> </td> <td> <p>£11.99</p> </td> <td> <p>2-3 business days</p> </td> </tr> </tbody> </table> <p></p> <p>Working days are Monday to Friday, except public holidays. Orders placed on weekends, public holidays or after 9:30 am (local time) will be processed the next business day.</p> <p>Deliveries through the Microsoft Store may take longer around holidays or due to circumstances beyond our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times may vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other shipping terms may apply to some products depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All deliveries from Microsoft Store stores in Sweden are subject to our carrier's terms and conditions.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> <section aria-labelledby="ID0EFBBBFBBF" class="ocpSection"> <h3 id="ID0EFBBBFBBF" class="">UPS My Choice Member Service</h3> <p>In addition to Microsoft Store's free standard and express delivery, you can customize and change your delivery options directly with UPS and the UPS My Choice member service.</p> <p>Membership offers the following benefits:</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Pick up your package at a UPS delivery location or change the delivery address.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Schedule a delivery date and get an estimated delivery time.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Get delivery notifications and a view of upcoming deliveries.</p> <meta itemprop="position" content="3"> </li> </ul> <section aria-labelledby="ID0EDDBBBBFBBF" class="ocpSection"> <h4 id="ID0EDDBBBBFBBF" class=""> <i class="ocpItalic">To use it</i> </h4> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Go to <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS.com</a> > <b class="ocpLegacyBold">Services</b> > <b class="ocpLegacyBold">Tracking</b> > <b class="ocpLegacyBold">UPS My Choice</b>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpLegacyBold">Sign up</b> and create a new account or sign in with an existing account.</p> <meta itemprop="position" content="2"> </li> </ol> </section> <section aria-labelledby="ID0EDBBBBBFBBF" class="ocpSection"> <h4 id="ID0EDBBBBBFBBF" class=""> <i class="ocpItalic">Where it’s available</i> </h4> <p>Austria, Belgium, Denmark, France, Germany, Italy, netherlands, Poland, Spain, Sweden, Switzerland and United Kingdom.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note: </b>The UPS My Choice delivery options are offered directly by UPS and are not managed by the Microsoft Store. Contact <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS</a> directly if you have any questions or would like more information.</p> </div> </section> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0EDBBF"> <section aria-labelledby="ID0EDFBBDBBF" class="ocpSection"> <h3 id="ID0EDFBBDBBF" class="">Shipping destinations</h3> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Currently, the Microsoft Store can only ship orders to certain areas of Europe. To make a purchase from another area, please visit one of the <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Stores</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We cannot ship orders to post boxes or to certain European territories.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Carriers require a physical address for delivery.</p> <meta itemprop="position" content="3"> </li> </ul> </section> <section aria-labelledby="ID0EDDBBDBBF" class="ocpSection"> <h3 id="ID0EDDBBDBBF" class="">Delivery tracking, schedules and costs</h3> <p>If you want to follow your order, check <a href="https://support.microsoft.com/fr-ch/help/4026719" target="_blank" class="ocpExternalLink" data-bi-type="anchor">Track your order from Microsoft Store</a>. You can also make <a href="https://support.microsoft.com/fr-ch/help/4026662" target="_blank" class="ocpExternalLink" data-bi-type="anchor">changes to the name and address</a> associated with your Microsoft account, which is also the delivery address.</p> <table aria-label="" class="banded"> <tbody> <tr> <td> <p> <b class="ocpLegacyBold">SHIPPING MODE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY SERVICE</b> </p> </td> <td> <p> <b class="ocpLegacyBold">Cost</b> </p> </td> <td> <p> <b class="ocpLegacyBold">DELIVERY TIME</b> </p> </td> </tr> <tr> <td> <p>Standard mailing</p> </td> <td> <p>Ups</p> </td> <td> <p>Free</p> </td> <td> <p>3 to 5 working days</p> </td> </tr> <tr> <td> <p>Priority shipping</p> </td> <td> <p>Ups</p> </td> <td> <p>CHF 15.00</p> </td> <td> <p>2 to 3 working days</p> </td> </tr> </tbody> </table> <p></p> <p>Business days are Monday to Friday, with the exception of public holidays. Orders placed on weekends, public holidays or after 9:30 a.m. local time are processed the next business day.</p> <p>Microsoft Store delivery times may be extended due to public holidays or circumstances beyond our control.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery times may vary for custom products.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If you have ordered multiple products, shipping, delivery and invoice dates may vary. Use the <b class="ocpLegacyBold">Track</b> option to monitor your orders.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other delivery conditions may apply for certain products, depending on your location.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments from the Microsoft Store Switzerland are subject to the terms and conditions of our carriers.</p> <meta itemprop="position" content="4"> </li> </ul> </div> </section> <section aria-labelledby="ID0EFBBBDBBF" class="ocpSection"> <h3 id="ID0EFBBBDBBF" class="">UPS My Choice membership service</h3> <p>In addition to the Microsoft Store's free standard shipping and express shipping options, you can customize and modify shipping options directly from UPS through their UPS My Choice membership service.</p> <p>Membership includes:</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Get your package back on a UPS site or change the delivery address.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Planning a delivery date and obtaining an approximate delivery time slot.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Receiving delivery alerts and an overview of upcoming deliveries.</p> <meta itemprop="position" content="3"> </li> </ul> <section aria-labelledby="ID0EDDBBBBDBBF" class="ocpSection"> <h4 id="ID0EDDBBBBDBBF" class=""> <i class="ocpItalic">How to use it</i> </h4> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Visit <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS.com</a> and access <b class="ocpLegacyBold">UPS My Choice's</b> <b class="ocpLegacyBold">Tracking</b> <b class="ocpLegacyBold">Services.</b></p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpLegacyBold">Sign up</b> and create an account or log into an existing account.</p> <meta itemprop="position" content="2"> </li> </ol> </section> <section aria-labelledby="ID0EDBBBBBDBBF" class="ocpSection"> <h4 id="ID0EDBBBBBDBBF" class=""> <i class="ocpItalic">Geographic availability</i> </h4> <p>Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Poland, Spain, Sweden, Switzerland and the United Kingdom</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note: </b>UPS My Choice shipping options are delivered directly by UPS and are not dependent on the Microsoft Store. Contact <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS</a> directly to ask your questions or ask for more information.</p> </div> </section> </section> </div> <div class="selectable-content-options__option-content ocHidden" id="ID0EBBBF"> <section aria-labelledby="" class="ocpSection"> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Microsoft Store can only ship to selected European locations at this time. For sales in other countries or regions, please visit one of the <a href="https://go.microsoft.com/fwlink/p/?linkid=830371" target="_blank" class="ocpExternalLink" data-bi-type="anchor">international Microsoft Stores</a>.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>We do not ship to P.O. boxes or to some European Territories.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Carriers require a physical address for delivery.</p> <meta itemprop="position" content="3"> </li> </ul> </section> <section aria-labelledby="ID0EDDBBBBBF" class="ocpSection"> <h3 id="ID0EDDBBBBBF" class="">Shipment tracking, times, and cost</h3> <table aria-label="" class="banded"> <thead> <tr> <th> <p>SHIPPING METHOD</p> </th> <th> <p>COST</p> </th> <th> <p>DELIVERY TIME</p> </th> </tr> </thead> <tbody> <tr> <td> <p>Standard</p> </td> <td> <p>FREE</p> </td> <td> <p>1-2 business days in mainland Great Britain.</p> </td> </tr> <tr> <td> <p>Express</p> </td> <td> <p>£10.00</p> </td> <td> <p>Next day delivery in mainland Great Britain when ordered by 13:00 on Monday to Thursday.</p> </td> </tr> </tbody> </table> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery timelines for both Standard and Express Delivery for Highlands & Islands, Northern Ireland, Channel Islands, and Isle of Man are 2-6 business days from date of order.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Available on eligible products. Not available with Xbox Design Lab products or any customizable products.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Business days are Monday to Friday, except public holidays.</p> <meta itemprop="position" content="3"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All orders placed on the weekend, on a holiday, or after 13:00 local time will be processed the next business day.</p> <meta itemprop="position" content="4"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>If your order includes multiple products, the shipping date for each product may be different, depending on product availability. Use the Order History feature in your Microsoft account to monitor the invoice date and estimated delivery date for each product in your order.</p> <meta itemprop="position" content="5"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Delivery may take longer around holidays or due to circumstances out of our control.</p> <meta itemprop="position" content="6"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Other shipping conditions may apply for certain products depending on your location.</p> <meta itemprop="position" content="7"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>All shipments are subject to our carriers' terms and conditions.</p> <meta itemprop="position" content="8"> </li> </ul> </section> <section aria-labelledby="ID0EFBBBBBBF" class="ocpSection"> <h3 id="ID0EFBBBBBBF" class="">UPS My Choice membership service</h3> <p>In addition to Microsoft Store's free standard shipping and express shipping options, you can customize and change your shipping options directly with UPS with their UPS My Choice membership service.</p> <p>The membership includes these benefits:</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Pick up your package at a UPS location or change the delivery address.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Schedule a delivery date and get an estimated delivery-time window.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Get delivery alerts and a view of upcoming deliveries.</p> <meta itemprop="position" content="3"> </li> </ul> <section aria-labelledby="ID0EDDBBBBBBBF" class="ocpSection"> <h4 id="ID0EDDBBBBBBBF" class="">How to use it</h4> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Visit <a href="https://ups.com/" target="_blank" class="ocpExternalLink" data-bi-type="anchor">UPS.com</a> and go to Services > Tracking > UPS My Choice.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select <b class="ocpLegacyBold">Sign up</b> and create a new account or log in with an existing account.</p> <meta itemprop="position" content="2"> </li> </ul> </section> <section aria-labelledby="ID0EDBBBBBBBBF" class="ocpSection"> <h4 id="ID0EDBBBBBBBBF" class="">Where it's available</h4> <p>Austria, Belgium, Denmark, France, Germany, Italy, Netherlands, Poland, Spain, Sweden, Switzerland, and United Kingdom.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Notes: </b></p> <ul class="ocpAlertSectionListContainer"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>The UPS My Choice shipping options are offered directly by UPS and are not managed by Microsoft Store. 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