Student welfare | Faculty of Engineering

<!DOCTYPE html> <html class="no-js" lang="en-GB"> <head> <title>Student welfare | Faculty of Engineering | Imperial College London</title> <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge" />  <script type="text/javascript" src="https://cdn-ukwest.onetrust.com/consent/6d9efb9d-b605-406f-b8b3-c9644859d064/OtAutoBlock.js" ></script><script src="https://cdn-ukwest.onetrust.com/scripttemplates/otSDKStub.js" type="text/javascript" charset="UTF-8" data-domain-script="6d9efb9d-b605-406f-b8b3-c9644859d064" ></script> <script type="text/javascript">function OptanonWrapper() { }</script>  <link rel="preconnect" href="https://pxl-imperialacuk.terminalfour.net"> <link rel="dns-prefetch" href="https://pxl-imperialacuk.terminalfour.net">  <meta name="SectionType" content="website"> <meta name="Department" content="Department of Computing"> <meta name="Faculty" content="Faculty of Engineering">  <meta name="twitter:dnt" content="on"> <meta name="twitter:card" content="summary"> <meta name="twitter:site" content="@imperialcollege"> <meta name="twitter:title" content="Student welfare"> <meta name="twitter:description" content="Your welfare as an undergraduate student is important to us. Studying at university can be a challenge, but we have a host of people available to sup..."> <meta name="twitter:image" content="https://www.imperial.ac.uk/T4Assets/favicon-196x196.png"> <meta name="fb:app_id" content="674884772674087"> <meta property="og:title" content="Student welfare" /> <meta property="og:type" content="website" /> <meta property="og:image" content="https://www.imperial.ac.uk/T4Assets/favicon-196x196.png" /> <meta property="og:image:type" content="image/png" /> <meta property="og:image:secure_url" content="https://www.imperial.ac.uk/T4Assets/favicon-196x196.png" /> <meta property="og:image:width" content="200" /><meta property="og:image:height" content="200" /><meta property="og:url" content="https://www.imperial.ac.uk/engineering/departments/computing/current-students/student-welfare/" /> <meta property="og:description" content="Your welfare as an undergraduate student is important to us. Studying at university can be a challenge, but we have a host of people available to sup..." /> <meta property="og:locale" content="en_GB" /> <meta property="og:site_name" content="Imperial College London" /> <meta name="keywords" content=""> <meta name="viewport" content="width=device-width, initial-scale=1.0" />  <link rel="preload" href="/assets/website/fonts/icons/fonts/imperial-icons.woff?vrmf2d" as="font" type="font/woff" crossorigin> <link rel="preload" href="/assets/website/fonts/imperial-sans/ImperialText-VF.woff2" as="font" type="font/woff2" crossorigin> <link href="/assets/website/stylesheets/css/screen.2.0.4.css" media="all" rel="stylesheet" type="text/css" /> <link href="/assets/website/stylesheets/css/print.2.0.4.css" media="print" rel="stylesheet" type="text/css" /> <link rel="icon" type="image/svg+xml" href="/assets/website/images/favicon/favicon.svg"> <link rel="alternate icon" href="/assets/website/images/favicon/favicon.ico"> <link rel="icon" href="/assets/website/images/favicon/favicon-32.png" sizes="32x32"> <link rel="icon" href="/assets/website/images/favicon/favicon-57.png" sizes="57x57"> <link rel="icon" href="/assets/website/images/favicon/favicon-76.png" sizes="76x76"> <link rel="icon" href="/assets/website/images/favicon/favicon-96.png" sizes="96x96"> <link rel="icon" href="/assets/website/images/favicon/favicon-128.png" sizes="128x128"> <link rel="icon" href="/assets/website/images/favicon/favicon-192.png" sizes="192x192"> <link rel="icon" href="/assets/website/images/favicon/favicon-228.png" sizes="228x228"> <link rel="shortcut icon" href="/assets/website/images/favicon/favicon-196.png" sizes="196x196"> <link rel="apple-touch-icon" href="/assets/website/images/favicon/favicon-120.png" sizes="120x120"> <link rel="apple-touch-icon" href="/assets/website/images/favicon/favicon-152.png" sizes="152x152"> <link rel="apple-touch-icon" href="/assets/website/images/favicon/favicon-180.png" sizes="180x180"> <meta name="msapplication-TileColor" content="#C8D8E4"> <meta name="msapplication-TileImage" content="/assets/website/images/favicon/favicon-144.png"> <meta name="msapplication-config" content="/assets/website/images/favicon/browserconfig.xml" /> <script src="/assets/website/js/lib/jquery3.min.js" id="jquery3"></script> <script defer src="/assets/website/js/build/application.2.0.4.min.js" type="text/javascript"></script> <script defer src="//cdnjs.cloudflare.com/ajax/libs/gsap/3.10.4/gsap.min.js"></script>  <link rel="canonical" href="https://www.imperial.ac.uk/engineering/departments/computing/current-students/student-services/student-welfare/" /> </head> <body class="theme-5"> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-NDH95W87" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':聽new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],聽 j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src=聽'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);聽})(window,document,'script','dataLayer','GTM-NDH95W87');</script> <a class="skip-to" id="skip-to-content" href="#content">Skip to main content</a> <a class="skip-to" id="link-to-accessibility" href="/about-the-site/accessibility/">View accessibility support page</a> <header class="header"> <div class="header__inner"> <a class="header__logo" href="/" aria-label="Homepage"> <svg width="727" height="80" viewBox="0 0 727 80" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M301.453 0V80H353.346V66H316.622V46H350.152V32.4H316.622V14H353.346V0H301.453Z" fill="currentcolor" /> <path d="M238.397 12.9177H227.22V39.8776H238.397C247.142 39.8776 253.566 35.6376 253.566 26.3953C253.566 16.8 247.142 12.9177 238.397 12.9177ZM239.196 52.8H227.22V80H212.052V0H239.196C256.219 0 269.533 7.72706 269.533 26.4C269.533 44.8 256.121 52.8 239.196 52.8Z" fill="currentcolor" /> <path d="M485.079 0V14H503.84V66H485.079V80H537.77V66H519.009V14H537.77V0H485.079Z" fill="currentcolor" /> <path d="M434.191 24.8C434.191 34.4377 428.602 37.4777 419.022 37.4777H406.248V12.9177H419.022C429.419 12.9224 434.191 16.8 434.191 24.8ZM450.158 24.8C450.158 6.12706 437.384 0 420.619 0H391.08V80H406.248V50.4H419.022C419.722 50.4 420.417 50.3859 421.107 50.3624L436.562 80H453.37L436.224 47.1906C444.565 43.4777 450.158 36.3435 450.158 24.8Z" fill="currentcolor" /> <path d="M604.324 14.1929L615.238 49.4777H593.406L604.324 14.1929ZM594.345 0L567.999 80H583.966L589.409 62.4H619.235L624.678 80H640.645L614.299 0H594.345Z" fill="currentcolor" /> <path d="M674.889 0V80H726.914V66H690.058V0H674.889Z" fill="currentcolor" /> <path d="M151.908 0L132.747 47.04L113.587 0H92.0312V80H106.402V20.1882L124.764 62.4H140.731L159.093 20.1882V80H173.463V0H151.908Z" fill="currentcolor" /> <path d="M0 0V14H18.7613V66H0V80H52.6912V66H33.93V14H52.6912V0H0Z" fill="currentcolor" /> </svg> </a> <div class="header__buttons"> <search class="header__search"> <form action="/search/"> <label class="sr-only" for="search">Search</label> <input placeholder="Search" type="search" id="search" name="q" /> <button type="submit" value="Search" aria-label="Submit search"> <svg role="img" aria-hidden="true" focusable="false" class="icon icon--m"> <use xlink:href="/assets/website/images/svg/icons.svg#search"></use> </svg> </button> </form> </search> <button class="header__search-toggle toggler" data-targets=".header__search--mobile"> Search <svg role="img" aria-hidden="true" focusable="false" class="icon icon--m"> <use xlink:href="/assets/website/images/svg/icons.svg#search"></use> </svg> </button> <button class="header__nav-open" aria-label="Open navigation overlay">Menu<span></span></button> </div> <nav class="header__nav-fallback"> <ul class="cluster cluster--pad-m"> <li><a href="/study/">Study</a></li><li><a href="/research-and-innovation/">Research</a></li><li><a href="/faculties-and-departments/">Faculties</a></li><li><a href="/latest-news-events/">News and events</a></li><li><a href="/about/">About</a></li><li><a href="/get-involved/">Get involved</a></li><li><a href="/giving/">Giving</a></li> <li><a href="/search">Search</a></li> </ul> </nav> <search class="header__search header__search--mobile"> <form action="/search/"> <label class="sr-only" for="search">Search</label> <input placeholder="Search" type="search" id="search" name="q" /> <button type="submit" value="Search" aria-label="Submit search"> <svg role="img" aria-hidden="true" focusable="false" class="icon icon--m"> <use xlink:href="/assets/website/images/svg/icons.svg#search"></use> </svg> </button> </form> </search> </div> <div id="#overlay" role="dialog" aria-modal="true" aria-labelledby="overlay-title" class="hidden"> <h2 class="sr-only" id="overlay-title">Website navigation</h2> <div class="container"> <div class="header__drawer"> <button class="header__nav-close" aria-label="Close navigation overlay">Close<span></span></button> <a class="header__drawer__logo" href="/" aria-label="Homepage"> <svg width="727" height="80" viewBox="0 0 727 80" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M301.453 0V80H353.346V66H316.622V46H350.152V32.4H316.622V14H353.346V0H301.453Z" fill="currentcolor"/> <path d="M238.397 12.9177H227.22V39.8776H238.397C247.142 39.8776 253.566 35.6376 253.566 26.3953C253.566 16.8 247.142 12.9177 238.397 12.9177ZM239.196 52.8H227.22V80H212.052V0H239.196C256.219 0 269.533 7.72706 269.533 26.4C269.533 44.8 256.121 52.8 239.196 52.8Z" fill="currentcolor"/> <path d="M485.079 0V14H503.84V66H485.079V80H537.77V66H519.009V14H537.77V0H485.079Z" fill="currentcolor"/> <path d="M434.191 24.8C434.191 34.4377 428.602 37.4777 419.022 37.4777H406.248V12.9177H419.022C429.419 12.9224 434.191 16.8 434.191 24.8ZM450.158 24.8C450.158 6.12706 437.384 0 420.619 0H391.08V80H406.248V50.4H419.022C419.722 50.4 420.417 50.3859 421.107 50.3624L436.562 80H453.37L436.224 47.1906C444.565 43.4777 450.158 36.3435 450.158 24.8Z" fill="currentcolor"/> <path d="M604.324 14.1929L615.238 49.4777H593.406L604.324 14.1929ZM594.345 0L567.999 80H583.966L589.409 62.4H619.235L624.678 80H640.645L614.299 0H594.345Z" fill="currentcolor"/> <path d="M674.889 0V80H726.914V66H690.058V0H674.889Z" fill="currentcolor"/> <path d="M151.908 0L132.747 47.04L113.587 0H92.0312V80H106.402V20.1882L124.764 62.4H140.731L159.093 20.1882V80H173.463V0H151.908Z" fill="currentcolor"/> <path d="M0 0V14H18.7613V66H0V80H52.6912V66H33.93V14H52.6912V0H0Z" fill="currentcolor"/> </svg> </a> <div class="header__pane-switchers"> <button class="header__pane-switcher" data-tab-id="site-nav">Key links</button> <button class="header__pane-switcher" data-tab-id="section-nav">This section</button> </div> <div class="header__pane header__pane--global" id="site-nav"> <a class="header__skip-link" href="#section-nav">Skip to section navigation</a> <nav class="header__nav header__nav--global" aria-labelledby="global-nav-title"> <h3 class="sr-only" id="global-nav-title">Global site navigation</h3> <ul> <li> <a href="/study/">Study</a> <ul> <li><a href="/study/courses/">Course search</a></li> <li><a href="/study/apply/">Apply</a></li> <li><a href="/study/fees-and-funding/">Fees and funding</a></li> <li><a href="/study/student-life/">Student life</a></li> <li><a href="/study/visit/">Visit</a></li> <li><a href="/study/help-centre/">Help centre</a></li> <li><a href="/study/request-info/">Request info</a></li> <li><a href="/study/international-students/">International students</a></li> <li><a href="https://www.imperial.ac.uk/business-school/executive-education/">Executive education</a></li> <li></li> <li><a href="/study/visit/summer-schools/">Summer schools</a></li> </ul> </li><li> <a href="/research-and-innovation/">Research</a> </li><li> <a href="/faculties-and-departments/">Faculties</a> <ul> <li><a href="/engineering/">Faculty of Engineering</a></li> <li><a href="/medicine/">Faculty of Medicine</a></li> <li><a href="/natural-sciences/">Faculty of Natural Sciences</a></li> <li><a href="https://www.imperial.ac.uk/business-school/">Imperial College Business School</a></li> <li><a href="/admin-services/">Administrative and support services</a></li> </ul> </li><li> <a href="/latest-news-events/">News and events</a> <ul> <li><a href="https://www.imperial.ac.uk/news/">News</a></li> <li><a href="/whats-on/">What's on</a></li> <li><a href="/be-inspired/stories/">Imperial Stories</a></li> <li><a href="/be-inspired/festival/">Great Exhibition Road Festival</a></li> <li><a href="/be-inspired/magazine/">Imperial Magazine</a></li> <li><a href="/be-inspired/lates/">Imperial Lates</a></li> <li><a href="/students/graduation/">Graduation</a></li> </ul> </li><li> <a href="/about/">About</a> <ul> <li><a href="/about/leadership-and-strategy/president/">President</a></li> <li><a href="/about/leadership-and-strategy/provost/">Provost</a></li> <li><a href="/about/leadership-and-strategy/strategy/">Imperial Strategy</a></li> <li><a href="/about/leadership-and-strategy/provost/academic-strategy/">Academic Strategy</a></li> <li><a href="/about/global/">Imperial Global</a></li> <li><a href="/about/sustainability/">Sustainable Imperial</a></li> <li><a href="/about/governance/">Governance</a></li> <li><a href="/visit/campuses/">Campuses</a></li> <li><a href="https://profiles.imperial.ac.uk/">Our academics</a></li> <li><a href="/jobs/">Jobs at Imperial</a></li> </ul> </li><li> <a href="/get-involved/">Get involved</a> <ul> <li><a href="/giving/">Giving</a></li> <li><a href="/be-inspired/schools-outreach/">Schools outreach</a></li> <li><a href="/be-inspired/global-summer-school/">Imperial Global Summer School</a></li> <li><a href="/be-inspired/societal-engagement/">Societal engagement</a></li> <li><a href="/be-inspired/volunteering/">Volunteering and outreach</a></li> </ul> </li><li> <a href="/giving/">Giving</a> </li> </ul> </nav> <nav aria-labelledby="user-nav-title" role="navigation"> <h3 class="sr-only" id="user-nav-title">User links navigation</h3> <ul class="header__user-links"> <li><a href="/staff/">For staff</a></li> <li><a href="/students/">Current students</a></li> <li><a href="/for-business/">Imperial for business</a></li> <li><a href="/be-inspired/schools-outreach/">For schools</a></li> <li><a href="/alumni/">Alumni</a></li> </ul> </nav> </div> <div class="header__pane header__pane--section" id="section-nav"> <nav class="header__nav header__nav--section" aria-labelledby="section-nav-title"> <a class="header__nav__breadcrumb" href="/engineering/departments/"> <span>Departments, institutes and centres</span> </a> <h3 class="header__nav__title" id="section-nav-title"><a href="/engineering/departments/computing/">Department of Computing</a><span class="sr-only"> navigation</span></h3> <ul> <li><a href="/engineering/departments/computing/about/">About</a> <ul class="multilevel-linkul-0"> <li><a href="/engineering/departments/computing/about/getting-here/">Getting here</a></li> <li><a href="/engineering/departments/computing/about/our-values/">Our values</a></li> <li><a href="/engineering/departments/computing/about/facilities/">Our facilities</a></li> <li><a href="/engineering/departments/computing/about/useful-contacts/">Useful contacts</a></li> <li><a href="/engineering/departments/computing/about/equality-and-diversity/">Equity and Diversity</a> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/about/equality-and-diversity/edcc/">Equity, Diversity and Culture Committee</a></li> <li><a href="/engineering/departments/computing/about/equality-and-diversity/women-in-computing/">Women in Computing</a></li> <li><a href="/engineering/departments/computing/about/equality-and-diversity/athena-swan/">Athena SWAN</a></li> <li><a href="/engineering/departments/computing/about/equality-and-diversity/resources/">Resources</a></li> </ul> </li> <li><a href="/engineering/departments/computing/about/job-vacancies/">Vacancies</a></li> <li><a href="/engineering/departments/computing/about/news/">News and events</a></li> <li><a href="/engineering/departments/computing/about/health-and-safety/">Health and safety</a> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/about/health-and-safety/qualified-first-aiders/">Qualified first aiders</a></li> <li><a href="/engineering/departments/computing/about/health-and-safety/theft/">Theft</a></li> <li><a href="/engineering/departments/computing/about/health-and-safety/students-welcome-information/">Students Welcome Information</a></li> </ul> </li> <li><a href="/engineering/departments/computing/about/awards-and-honours/">Awards and honours </a></li> </ul> </li><li><a href="/engineering/departments/computing/people/">People</a> <ul class="multilevel-linkul-0"> <li><a href="https://imperiallondon.sharepoint.com/sites/foe/doc/DoCStaff/SitePages/Home.aspx" target="_blank">Staff intranet</a></li> <li><a href="/engineering/departments/computing/people/academic-staff/">Academic staff</a> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/people/academic-staff/new-staff/">Welcome to new academics</a></li> </ul> </li> <li><a href="/engineering/departments/computing/people/teaching-fellows/">Teaching fellows</a></li> <li><a href="/engineering/departments/computing/people/research/">Research staff</a></li> <li><a href="/engineering/departments/computing/people/administrative-staff/">Administrative staff</a></li> <li><a href="/engineering/departments/computing/people/csg/">CSG</a> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/people/csg/recent-changes/">Recent changes</a></li> <li><a href="/engineering/departments/computing/people/csg/new-users/">New users</a> <ul class="multilevel-linkul-2"> <li><a href="/engineering/departments/computing/people/csg/new-users/students/">Students</a> <ul class="multilevel-linkul-3"> <li><a href="/engineering/departments/computing/people/csg/new-users/students/regulations/">Lab regulations</a></li> </ul> </li> <li><a href="/engineering/departments/computing/people/csg/new-users/staff-and-phds/">Staff and PhDs</a></li> </ul> </li> <li><a href="/engineering/departments/computing/people/csg/services/">Services</a></li> <li><a href="/engineering/departments/computing/people/csg/guides/">Guides</a> <ul class="multilevel-linkul-2"> <li><a href="/engineering/departments/computing/people/csg/guides/remote-access/">Remote Access</a></li> </ul> </li> <li><a href="/engineering/departments/computing/people/csg/facilities/">Facilities</a> <ul class="multilevel-linkul-2"> <li><a href="/engineering/departments/computing/people/csg/facilities/loans/">Loans</a></li> <li><a href="/engineering/departments/computing/people/csg/facilities/lab/">Lab</a> <ul class="multilevel-linkul-3"> <li><a href="/engineering/departments/computing/people/csg/facilities/lab/workstations/">Workstations</a></li> </ul> </li> <li><a href="/engineering/departments/computing/people/csg/facilities/theatres/">Theatres</a></li> </ul> </li> <li><a href="https://otrs.doc.ic.ac.uk/" target="_blank">Help desk</a></li> <li><a href="/engineering/departments/computing/people/csg/policies/">Policies</a></li> <li><a href="/engineering/departments/computing/people/csg/activities/">Activities</a> <ul class="multilevel-linkul-2"> <li><a href="/engineering/departments/computing/people/csg/activities/csg-systems-activities/">CSG Systems Activities</a></li> <li><a href="/engineering/departments/computing/people/csg/activities/information-systems-activities/">Information Systems Activities</a></li> </ul> </li> </ul> </li> <li><a href="/engineering/departments/computing/people/honorary-staff/">Honorary staff</a></li> <li><a href="/engineering/departments/computing/people/emeritus-staff/">Emeritus staff</a></li> <li><a href="/engineering/departments/computing/people/alumnus/">Alumnus</a></li> </ul> </li><li><a href="/engineering/departments/computing/research/">Research</a> <ul class="multilevel-linkul-0"> <li><a href="/engineering/departments/computing/research/analysis-and-verification/">Analysis and Verification</a> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/research/analysis-and-verification/events/">Events</a></li> </ul> </li> <li><a href="/engineering/departments/computing/research/artificial-intelligence/">Artificial Intelligence</a></li> <li><a href="/engineering/departments/computing/research/data-science/">Data Science</a></li> <li><a href="/engineering/departments/computing/research/programming-languages/">Programming Languages</a></li> <li><a href="/engineering/departments/computing/research/cyber-security/">Cyber Security</a></li> <li><a href="/engineering/departments/computing/research/software-engineering/">Software Engineering</a></li> <li><a href="/engineering/departments/computing/research/systems/">Systems</a></li> <li><a href="/engineering/departments/computing/research/theory-and-algorithms/">Theory and Algorithms</a></li> <li><a href="/engineering/departments/computing/research/visual-computing/">Visual Computing</a></li> <li><a href="/engineering/departments/computing/research/research-groups-listed-alphabetically/">Research groups listed alphabetically</a></li> </ul> </li><li><a href="/engineering/departments/computing/csg/">CSG</a> <ul class="multilevel-linkul-0"> <li><a href="/engineering/departments/computing/csg/recent-changes/">Recent changes</a></li> <li><a href="/engineering/departments/computing/csg/new-users/">New users</a> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/csg/new-users/students/">Students</a> <ul class="multilevel-linkul-2"> <li><a href="/engineering/departments/computing/csg/new-users/students/regulations/">Lab regulations</a></li> </ul> </li> <li><a href="/engineering/departments/computing/csg/new-users/staff-and-phds/">Staff and PhDs</a></li> </ul> </li> <li><a href="/engineering/departments/computing/csg/services/">Services</a></li> <li><a href="/engineering/departments/computing/csg/guides/">Guides</a> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/csg/guides/remote-access/">Remote Access</a></li> </ul> </li> <li><a href="/engineering/departments/computing/csg/facilities/">Facilities</a> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/csg/facilities/loans/">Loans</a></li> <li><a href="/engineering/departments/computing/csg/facilities/lab/">Lab</a> <ul class="multilevel-linkul-2"> <li><a href="/engineering/departments/computing/csg/facilities/lab/workstations/">Workstations</a></li> </ul> </li> <li><a href="/engineering/departments/computing/csg/facilities/theatres/">Theatres</a></li> </ul> </li> <li><a href="https://otrs.doc.ic.ac.uk/" target="_blank">Help desk</a></li> <li><a href="/engineering/departments/computing/csg/policies/">Policies</a></li> <li><a href="/engineering/departments/computing/csg/activities/">Activities</a> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/csg/activities/csg-systems-activities/">CSG Systems Activities</a></li> <li><a href="/engineering/departments/computing/csg/activities/information-systems-activities/">Information Systems Activities</a></li> </ul> </li> </ul> </li><li><a href="/engineering/departments/computing/prospective-students/">Prospective students</a> <ul class="multilevel-linkul-0"> <li><a href="https://www.imperial.ac.uk/computing/prospective-students/" target="_blank">Welcome</a></li> <li><a href="/engineering/departments/computing/prospective-students/ug/">Undergraduate courses</a> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/prospective-students/ug/beng-meng-computing/">BEng/MEng Computing</a></li> <li><a href="/engineering/departments/computing/prospective-students/ug/beng-meng-jmc/">BEng/MEng Joint Mathematics and Computer Science</a></li> </ul> </li> <li><a href="/engineering/departments/computing/prospective-students/pg/">Postgraduate courses</a> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/prospective-students/pg/msc-computing/">MSc Computing</a></li> <li><a href="/engineering/departments/computing/prospective-students/pg/mac/">MSc Advanced Computing</a></li> <li><a href="/engineering/departments/computing/prospective-students/pg/mai/">MSc Artificial Intelligence</a></li> <li><a href="/engineering/departments/computing/prospective-students/pg/msc-specialist-degrees/">MSc Specialist Degrees</a> <ul class="multilevel-linkul-2"> <li><a href="/engineering/departments/computing/prospective-students/pg/msc-specialist-degrees/aiml/">MSc in Computing (Artificial Intelligence and Machine Learning)</a></li> <li><a href="/engineering/departments/computing/prospective-students/pg/msc-specialist-degrees/cms/">MSc in Computing (Management and Finance)</a></li> <li><a href="/engineering/departments/computing/prospective-students/pg/msc-specialist-degrees/sr/">MSc in Computing (Security and Reliability)</a></li> <li><a href="/engineering/departments/computing/prospective-students/pg/msc-specialist-degrees/se/">MSc in Computing (Software Engineering)</a></li> <li><a href="/engineering/departments/computing/prospective-students/pg/msc-specialist-degrees/vcr/">MSc in Computing (Visual Computing and Robotics)</a></li> </ul> </li> <li><a href="/engineering/departments/computing/prospective-students/pg/mresphd/">Integrated MRes/PhD Degrees</a></li> <li><a href="/engineering/departments/computing/prospective-students/pg/mres-artificial-intelligence-and-machine-learning/">MRes Artificial Intelligence and Machine Learning</a></li> </ul> </li> <li><a href="/engineering/departments/computing/prospective-students/phd/">PhD</a> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/prospective-students/phd/faqs/">FAQs</a></li> <li><a href="/engineering/departments/computing/prospective-students/phd/scholarships/">Scholarships</a></li> <li><a href="https://ai4health.io/" target="_blank">AI4Health Centre for Doctoral Training</a></li> <li><a href="/engineering/departments/computing/prospective-students/phd/phd-stories/">PhD success stories</a></li> <li><a href="/engineering/departments/computing/prospective-students/phd/phd-application-guidelines/">PhD application guidelines</a></li> </ul> </li> <li><a href="/engineering/departments/computing/prospective-students/deepmind-scholars/">DeepMind scholarships</a></li> <li><a href="/engineering/departments/computing/prospective-students/open-days/">Open days and taster courses</a></li> <li><a href="/engineering/departments/computing/prospective-students/scholarships/">Scholarships and Bursaries</a></li> </ul> </li><li><span class="currentbranch0"><a href="/engineering/departments/computing/current-students/">Current students</a></span> <ul class="multilevel-linkul-0"> <li><span class="currentbranch1"><a href="/engineering/departments/computing/current-students/student-welfare/">Student welfare</a></span> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/current-students/student-welfare/exams--mitigating-circumstances/">Exams & Mitigating Circumstances</a></li> </ul> </li> <li><a href="/engineering/departments/computing/current-students/computing/">Undergraduate Computing: degree and course information</a> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/current-students/computing/ug/">Undergraduate degrees</a></li> <li><a href="/engineering/departments/computing/current-students/computing/ug-handbook/">UG handbook</a></li> </ul> </li> <li><a href="/engineering/departments/computing/current-students/jmc/">Undergraduate JMC: degree and course information</a> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/current-students/jmc/jmc-degrees/">JMC undergraduate degrees</a></li> <li><a href="/engineering/departments/computing/current-students/computing/ug-handbook/">UG handbook</a></li> </ul> </li> <li><a href="/engineering/departments/computing/current-students/pg-info/">Postgraduate degrees and course information</a> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/current-students/pg-info/pg-handbook/">PG handbook</a></li> </ul> </li> <li><a href="/engineering/departments/computing/current-students/phd-info/">PhD information</a> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/current-students/phd-info/facewall-phd-1st-year---cohort-2020--2021/">Facewall PhD 1st Year - Cohort 2020 / 2021</a></li> <li><a href="/engineering/departments/computing/current-students/phd-info/phd-diary/">PhD diary</a></li> <li><a href="/engineering/departments/computing/current-students/phd-info/phdmatters/">PhD Matters</a> <ul class="multilevel-linkul-2"> <li><a href="/engineering/departments/computing/current-students/phd-info/phdmatters/policies-and-forms/">Policies and forms</a></li> <li><a href="/engineering/departments/computing/current-students/phd-info/phdmatters/milestones-guidance-notes/">Milestones guidance notes</a></li> <li><a href="/engineering/departments/computing/current-students/phd-info/phdmatters/faqs/">FAQs</a></li> <li><a href="/engineering/departments/computing/current-students/phd-info/phdmatters/the-team/">The team</a></li> <li><a href="/engineering/departments/computing/current-students/phd-info/phdmatters/casual-work/">Casual work</a></li> </ul> </li> </ul> </li> <li><a href="/engineering/departments/computing/current-students/scholarships/">Scholarships and Bursaries</a></li> <li><a href="/engineering/departments/computing/current-students/studenthub/">DoC student hub</a></li> </ul> </li><li><a href="/engineering/departments/computing/outreach/">Outreach and Engagement</a> <ul class="multilevel-linkul-0"> <li><a href="/engineering/departments/computing/outreach/outreach-news-and-events/">Outreach news and events</a></li> <li><a href="/engineering/departments/computing/outreach/public-lecture-series/">Public Lecture Series</a></li> <li><a href="/engineering/departments/computing/outreach/computing-in-schools/">Computing in Schools</a></li> <li><a href="/engineering/departments/computing/outreach/beyond-the-classroom/">Beyond the Classroom</a></li> <li><a href="/engineering/departments/computing/outreach/girls-in-computing/">Girls in Computing</a></li> <li><a href="/engineering/departments/computing/outreach/child/">Bring your child to work day</a></li> </ul> </li><li><a href="/engineering/departments/computing/industry/">Industry</a> <ul class="multilevel-linkul-0"> <li><a href="/engineering/departments/computing/industry/campus-recruitment/">Recruit our Students</a></li> <li><a href="/engineering/departments/computing/industry/cpp/">Corporate Partnership Programme</a></li> <li><a href="/engineering/departments/computing/industry/placements/">Industrial Placements & Internships</a> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/industry/placements/undergraduate-placements/">Undergraduate Placements</a></li> <li><a href="/engineering/departments/computing/industry/placements/mai-internships/">MSc AI Internships</a></li> </ul> </li> <li><a href="/engineering/departments/computing/industry/industrial-liaison/">Industrial Advisory Board</a> <ul class="multilevel-linkul-1"> <li><a href="/engineering/departments/computing/industry/industrial-liaison/membership/">Membership</a></li> <li><a href="/engineering/departments/computing/industry/industrial-liaison/terms/">Terms of reference</a></li> </ul> </li> <li><a href="/engineering/departments/computing/industry/aci/">Applications of Computing in Industry</a></li> <li><a href="/engineering/departments/computing/industry/sponsorship/">Prizes and sponsorship</a></li> <li><a href="/engineering/departments/computing/industry/consultancy/">Consultancy</a></li> <li><a href="/engineering/departments/computing/industry/collaborations/">Collaborations</a></li> </ul> </li>  </ul> </nav> </div> </div> </div> </div> </header> <main id="page"> <div class="show-no-js"> <div class="container"> <p class="step-1">In this section</p> <nav class="nav-fallback"> <ul class="nav-fallback__parent"> <li> <a class="lwi" href="/engineering/departments/computing/"> Department of Computing </a> </li> </ul> <ul class="cluster cluster--pad-m"><li><a href="/engineering/departments/computing/current-students/student-welfare/exams--mitigating-circumstances/">Exams & Mitigating Circumstances</a></li></ul> </nav> </div> </div> <div class="container content-template" id="content"> <nav class="page-area-heading"> <a href="/engineering/departments/computing/">Department of Computing</a> </nav> <div class="page-heading lg-8 sm-12"> <div class="breadcrumbs"> <ul> <li><a href="/">Imperial Home</a></li> <li><a href="/engineering/">Faculty of Engineering</a></li><li><a href="/engineering/departments/">Departments, institutes and centres</a></li><li><a href="/engineering/departments/computing/">Department of Computing</a></li><li><a href="/engineering/departments/computing/current-students/">Current students</a></li><li><a href="/engineering/departments/computing/current-students/student-welfare/">Student welfare</a></li> </ul> </div> <h1>Student welfare</h1> </div> <div class="row row--space-between flow-opposite top" id=""> <aside class="col lg-3 md-4 sm-12"> <div class="section-sidebar"> <button class="section-sidebar__button" aria-expanded="false" aria-controls="section-sidebar-content"> <h2 class="section-sidebar__heading">In this section</h2> <svg role="img" aria-hidden="true" focusable="false" class="icon icon--m"> <use xlink:href="/assets/website/images/svg/icons.svg#chevron-down"></use> </svg> </button> <div class="section-sidebar__content" id="section-sidebar-content"> <ul class="section-sidebar__list flow-2xs"><li><a href="/engineering/departments/computing/current-students/student-welfare/exams--mitigating-circumstances/">Exams & Mitigating Circumstances</a></li> </ul> </div> </div> </aside> <div class="col lg-8 sm-12" role="main" id="primary-content">  <div class="module flow-m"> <div class="row wysiwyg"> <p>Your welfare as an undergraduate student is important to us. Studying at university can be a challenge, but we have a host of people available to support you.</p> <p>All undergraduate and postgraduate students have a <strong>Personal Tutor</strong> and you will have regular meetings with your Personal Tutor throughout your course. It is a good idea to get to know your Personal Tutor and to keep them updated with how you are getting on. They will usually be the person who writes your academic references when you apply for internships, placements, graduate jobs or future study.</p> <p>We also have three Senior Tutors within the Department, who have overall responsibility for academic and pastoral care of students within the Department.</p> <div class="fill"> <table style="width: 100%;"><caption>Senior Tutors</caption> <thead> <tr> <th id="A0" style="width: 33%;" scope="col">Name</th> <th id="A1" style="width: 33%;" scope="col">Responsibility</th> <th id="A2" style="width: 34%;" scope="col">Contact</th> </tr> </thead> <tbody> <tr> <td> <p>Dr Maria Valera</p> </td> <td><span data-olk-copy-source="MessageBody">Senior Tutor UG Computing Students</span></td> <td> <p><a href="mailto:m.valera-espina@imperial.ac.uk"><span data-olk-copy-source="MessageBody">m.valera-espina@imperial.ac.uk</span></a></p> <p>Huxley Room 373</p> </td> </tr> <tr> <td>Dr Thomas Lancaster</td> <td>Senior Tutor - Postgraduate Taught (MSc Students)</td> <td> <p><a href="mailto:t.lancaster@imperial.ac.uk">t.lancaster@imperial.ac.uk</a></p> <p>Huxley Room 305</p> </td> </tr> <tr> <td>Dr Nicolas Wu</td> <td>Senior Tutor - PhD Students</td> <td> <p><a href="mailto:n.wu@imperial.ac.uk">n.wu@imperial.ac.uk</a></p> <p>Huxley Room 374</p> </td> </tr> <tr> <td><span data-olk-copy-source="MessageBody">Dr Nick Powell</span></td> <td><span data-olk-copy-source="MessageBody">Senior Tutor JMC students</span></td> <td> <p><span data-olk-copy-source="MessageBody"><a href="mailto:nicholas.powell1@imperial.ac.uk">nicholas.powell1@imperial.ac.uk</a></span></p> <p><span data-olk-copy-source="MessageBody">Huxley Room 378</span></p> </td> </tr> </tbody> <tfoot> <tr> <td colspan="3">Dr Lancaster is also the Deputy Senior Tutor for Undergraduate Students for when Dr Valera is unavailable</td> </tr> </tfoot> <caption class="sr-only">Summary of the table's contents</caption></table> </div> <p>If you have personal difficulties or need advice, please contact your Personal Tutor first. They will try to help. If you need further support or the matter is confidential, please do contact the Senior Tutor. In some cases, the Senior Tutor may direct you to other services within the College.</p> <p>We have a Student Wellbeing Advisor within the Department, <a title="Caroline Gilchrist link opens in a new window" href="mailto:c.gilchrist@imperial.ac.uk" target="_blank" rel="noopener">Caroline Gilchrist</a>. Caroline is based in Huxley 304a and can provide you with confidential support and advice on accommodation, exercise, food and nutrition, sleep, identity, mental health, stress, anxiety and general Wellbeing. Caroline does not teach courses in the Department and you can speak to her in confidence. <a title="There is more information here about student wellbeing" href="https://www.imperial.ac.uk/engineering/departments/computing/current-students/student-wellbeing/">There is more information here about student wellbeing</a>.</p> <p>If you have a disability or impairment and feel you would benefit from exam support or other reasonable adjustments, we encourage you to discuss this with the <a href="https://www.imperial.ac.uk/disability-advisory-service/">Disability Advisory Service</a> as early as possible. Within the Department, we have a Department Disability Officer, <a title="Dr Thomas Lancaster" href="mailto:t.lancaster@imperial.ac.uk">Dr Thomas Lancaster</a>, who is the link between the department and the Disability Advisory Service. You are also welcome to discuss issues directly with him. You can read more information about <a title="the Department's support for students with disabilities and impairments here" href="https://www.imperial.ac.uk/computing/current-students/student-services/studying-with-a-disability/">the Department's support for students with disabilities and impairments here</a>.</p> <h2>Our Expectations of You</h2> <p>We are an international community with students from multiple ethnicities and cultural backgrounds. We tolerate and respect each other’s views and beliefs even if we do not agree with them. If you feel that you have been offended or insulted in any way by another member of the college, please speak to the appropriate Senior Tutor to discuss it. </p> <p><strong>We also ask that you always read and respond to email sent to your college account. Sometimes messages can be sent at short notice.</strong></p> <h2>Exams & Mitigating Circumstances</h2> <p>Please visit our <a href="/engineering/departments/computing/current-students/student-welfare/exams--mitigating-circumstances/">Exams & Mitigating Circumstances webpage</a> for the latest information.</p> </div> <div class="heading"> <h2 class="title sr-only"> Welfare Services </h2> </div> <div class="a11y-accordion-tabs wysiwyg"> <div class="accordion-tabs js-tabs" data-tabs-allowed="true" data-start-collapsed="true"> <ul role="tablist" class="tabs-tab-list"> <li role="presentation"><a href="#tabpanel_331262-1" role="tab" id="tab_331262-1" aria-controls="tabpanel_331262-1" aria-selected="true" class="tabs-trigger js-tabs-trigger">Confidentiality</a></li> <li role="presentation"><a href="#tabpanel_331262-2" role="tab" id="tab_331262-2" aria-controls="tabpanel_331262-2" aria-selected="true" class="tabs-trigger js-tabs-trigger">Counselling</a></li> <li role="presentation"><a href="#tabpanel_331262-3" role="tab" id="tab_331262-3" aria-controls="tabpanel_331262-3" aria-selected="true" class="tabs-trigger js-tabs-trigger">Health Centre</a></li> <li role="presentation"><a href="#tabpanel_331262-4" role="tab" id="tab_331262-4" aria-controls="tabpanel_331262-4" aria-selected="true" class="tabs-trigger js-tabs-trigger">Personal Tutors</a></li> <li role="presentation"><a href="#tabpanel_331262-5" role="tab" id="tab_331262-5" aria-controls="tabpanel_331262-5" aria-selected="true" class="tabs-trigger js-tabs-trigger">Student Support Funds</a></li> </ul> <section id='tabpanel_331262-1' role='tabpanel' aria-labelledby='tab_331262-1' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_331262-1' tabindex='0'> Confidentiality <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p>All cases are dealt with in confidence.  However, it is often necessary to inform Personal Tutors and sometimes other relevant people.  We will normally specify who this would be.  Please make it clear if there is anyone whom you would not wish to be informed or involved.</p> <p>In addition to support within the Department, it is possible to consult other advisors elsewhere in the College.  These include <a title="Faculty Senior Tutors" href="https://www.imperial.ac.uk/personal-tutors-guide/understanding-your-role/your-senior-tutor-and-faculty-senior-tutor/">Faculty Senior Tutors</a>, the College Student Counsellors and your Hall Warden.  Full information is available on the College's <a title="welfare and advice" href="https://www.imperial.ac.uk/student-support-zone/">welfare and advice</a> webpage.</p> </div> </section> <section id='tabpanel_331262-2' role='tabpanel' aria-labelledby='tab_331262-2' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_331262-2' tabindex='0'> Counselling <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p>The Student Counselling Service on Level 4 of the Sherfield Building is independent of the College academic structure.  Counselling is available free of charge to any student registered with the College, about any personal issue.  Visit their <a title="website" href="https://www.imperial.ac.uk/counselling/">website</a> or to arrange an appointment you can <a title="email link opens in a new window" href="mailto:counselling@imperial.ac.uk" target="_blank">email</a> or telephone 020-7594 9637.</p> </div> </section> <section id='tabpanel_331262-3' role='tabpanel' aria-labelledby='tab_331262-3' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_331262-3' tabindex='0'> Health Centre <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p>The Health Centre, housed in 40 Prince鈥檚 Gardens, across Exhibition Road, has drop-in consultations most mornings and offers exam stress counselling amongst many other services.  You can ring them on 020-7584 6301, or check their <a title="website link opens in a new window" href="http://www.imperialcollegehealthcentre.co.uk/" target="_blank">website</a> for further information.  It is recommended that you register with the Health Centre if you are staying in a Hall of Residence.</p> </div> </section> <section id='tabpanel_331262-4' role='tabpanel' aria-labelledby='tab_331262-4' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_331262-4' tabindex='0'> Personal Tutors <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p>Personal Tutors provide a source of support to their tutees, both pastoral and academic. Personal Tutors have an important role in encouraging students to seek opportunities and make choices that develop them academically, personally and professionally. Personal Tutors should be in regular contact with tutees throughout their time at College.</p> </div> </section> <section id='tabpanel_331262-5' role='tabpanel' aria-labelledby='tab_331262-5' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_331262-5' tabindex='0'> Student Support Funds <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p>It is likely that your time at Imperial College will be the first occasion on which you have had almost complete control over your finances and it is well known that this is not always easy.  If financial disaster, not of your own making, strikes, the College has hardship funds for home and overseas students.  Your Personal Tutor or the Senior Tutor is the first point of contact in these circumstances, and the earlier you address your problems, the greater the chance of finding a solution. Please visit <a title="Student Finance" href="http://www.imperial.ac.uk/students/fees-and-funding/">Student Finance</a> to find out more about the fund.</p> </div> </section> </div> </div>  <div class="heading"> <h2 class="title fake-h3 not-sr-only"> Student Wellbeing Advisor FAQ </h2> </div> <div class="a11y-accordion-tabs wysiwyg"> <div class="accordion-tabs js-tabs" data-tabs-allowed="false" data-start-collapsed="true"> <ul role="tablist" class="tabs-tab-list"> <li role="presentation"> <a href="#tabpanel_1450177" role="tab" id="tab_1450177" aria-controls="tabpanel_1450177" aria-selected="true" class="tabs-trigger js-tabs-trigger"> What is a Student Wellbeing Advisor? </a> </li><li role="presentation"> <a href="#tabpanel_1450180" role="tab" id="tab_1450180" aria-controls="tabpanel_1450180" aria-selected="true" class="tabs-trigger js-tabs-trigger"> What can a Wellbeing Advisor help with? </a> </li><li role="presentation"> <a href="#tabpanel_1450182" role="tab" id="tab_1450182" aria-controls="tabpanel_1450182" aria-selected="true" class="tabs-trigger js-tabs-trigger"> How long will I have to wait to speak to the Wellbeing Advisor? </a> </li><li role="presentation"> <a href="#tabpanel_1450184" role="tab" id="tab_1450184" aria-controls="tabpanel_1450184" aria-selected="true" class="tabs-trigger js-tabs-trigger"> What can I expect from a wellbeing session? </a> </li><li role="presentation"> <a href="#tabpanel_1450187" role="tab" id="tab_1450187" aria-controls="tabpanel_1450187" aria-selected="true" class="tabs-trigger js-tabs-trigger"> What if I don鈥檛 want anyone else to know I have seen the Wellbeing Advisor? </a> </li><li role="presentation"> <a href="#tabpanel_1450189" role="tab" id="tab_1450189" aria-controls="tabpanel_1450189" aria-selected="true" class="tabs-trigger js-tabs-trigger"> How is wellbeing support different to counselling? </a> </li><li role="presentation"> <a href="#tabpanel_1450191" role="tab" id="tab_1450191" aria-controls="tabpanel_1450191" aria-selected="true" class="tabs-trigger js-tabs-trigger"> How many times can I see the Wellbeing Advisor? </a> </li><li role="presentation"> <a href="#tabpanel_1450197" role="tab" id="tab_1450197" aria-controls="tabpanel_1450197" aria-selected="true" class="tabs-trigger js-tabs-trigger"> What if I don鈥檛 feel comfortable disclosing/talking about my issues? </a> </li><li role="presentation"> <a href="#tabpanel_1450203" role="tab" id="tab_1450203" aria-controls="tabpanel_1450203" aria-selected="true" class="tabs-trigger js-tabs-trigger"> If the Wellbeing Advisor is from a different culture or background to mine, how will they understand me? </a> </li><li role="presentation"> <a href="#tabpanel_1450204" role="tab" id="tab_1450204" aria-controls="tabpanel_1450204" aria-selected="true" class="tabs-trigger js-tabs-trigger"> What if the Wellbeing Advisor cannot help me? </a> </li><li role="presentation"> <a href="#tabpanel_1450207" role="tab" id="tab_1450207" aria-controls="tabpanel_1450207" aria-selected="true" class="tabs-trigger js-tabs-trigger"> Who is the Wellbeing Advisor in Computing? </a> </li> </ul> <section id='tabpanel_1450177' role='tabpanel' aria-labelledby='tab_1450177' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_1450177' tabindex='0'> What is a Student Wellbeing Advisor? <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p>Student Wellbeing Advisors can offer practical and emotional support to students experiencing a wide variety of problems that are affecting their studies and/or mental health and wellbeing. Wellbeing Advisors are members of Professional Services Staff. They are not students, nor are they teaching or academic staff. They work within departments but are independent of teaching and assessments. Wellbeing advisors may come from varied backgrounds within supporting professions but will be trained and experienced in providing pastoral care. Wellbeing advisors undergo regular professional development to ensure they have up-to-date knowledge of wellbeing issues and support and are carrying out best practice.</p> </div> </section><section id='tabpanel_1450180' role='tabpanel' aria-labelledby='tab_1450180' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_1450180' tabindex='0'> What can a Wellbeing Advisor help with? <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p>The Wellbeing Advisor can help with anything that is affecting a student’s wellbeing. This might include settling into university, stress, anxiety, panic, time management, sleep problems, low mood, relationship issues, family issues, problems in accommodation, nutrition, lifestyle, homesickness, loneliness, bereavement, and addiction. Of course, this is not an exhaustive list. The Wellbeing Advisor can also offer support if you are concerned about another person such as a fellow student.  </p> </div> </section><section id='tabpanel_1450182' role='tabpanel' aria-labelledby='tab_1450182' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_1450182' tabindex='0'> How long will I have to wait to speak to the Wellbeing Advisor? <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p>The Wellbeing Advisor can usually arrange to see students within 1 or 2 working days. They typically work Monday-Friday from 9 AM to 5 PM.  </p> </div> </section><section id='tabpanel_1450184' role='tabpanel' aria-labelledby='tab_1450184' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_1450184' tabindex='0'> What can I expect from a wellbeing session? <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p>Wellbeing appointments can take place in person, in a private room, or online. They typically last between 15 and 45 minutes. Wellbeing appointments are safe, confidential, non-judgemental spaces where students can freely disclose anything that is affecting their wellbeing. The Wellbeing Advisor will listen and discuss the issues with the student. Sometimes, talking a problem through is enough.  The Wellbeing Advisor may signpost to other services or share useful resources with the student to help them move forward. They might develop a wellbeing plan with the student containing agreed strategies and actions.  </p> </div> </section><section id='tabpanel_1450187' role='tabpanel' aria-labelledby='tab_1450187' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_1450187' tabindex='0'> What if I don鈥檛 want anyone else to know I have seen the Wellbeing Advisor? <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p>The Wellbeing Advisor will not disclose this information nor anything you discuss in the appointment unless there is as serious risk of harm to yourself or another person. You can read our <a href="https://www.imperial.ac.uk/engineering/study/current/student-wellbeing-advisers/">Confidentiality Policy</a> here:  The Wellbeing Advisor doesn't even have to acknowledge you if they see you on campus. If you would prefer your SWA not to acknowledge you around campus, please let them know.</p> </div> </section><section id='tabpanel_1450189' role='tabpanel' aria-labelledby='tab_1450189' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_1450189' tabindex='0'> How is wellbeing support different to counselling? <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p>Counselling is a talking therapy that involves a trained therapist listening to you and helping you find ways to deal with emotional issues. The therapist can help you gain a better understanding of your feelings and thought processes, and find your own solutions to problems. But they will not usually give advice or tell you what to do. You will likely explore issues at a deeper level and there will often be an emphasis on understanding thought patterns and the beliefs and assumptions that underpin them.</p> <p>College and NHS Counselling are usually limited to 5 or 6 sessions whereas wellbeing support can be ongoing. There is often a waiting time before counselling can be accessed.</p> <p>If you aren’t sure whether counselling is the right option for you, you can discuss this with the Wellbeing Advisor. In some cases, counselling might be suitable, but the timing might not be ideal as counselling can sometimes bring up deep emotions that will need to be processed. It may be better to allow some time to elapse before counselling will be effective, such as following bereavement, That doesn’t mean that talking won’t be beneficial and the Wellbeing Advisor can still support you until therapy becomes available or is appropriate.    </p> </div> </section><section id='tabpanel_1450191' role='tabpanel' aria-labelledby='tab_1450191' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_1450191' tabindex='0'> How many times can I see the Wellbeing Advisor? <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p>Some students will only see the Wellbeing Advisor once to get the support they need. Others will see them sporadically during the course of their studies. Some students will see the Wellbeing Advisor regularly. The benefit of having a Wellbeing Advisor in the department is that the support can be flexible and tailored to the student’s needs.   </p> </div> </section><section id='tabpanel_1450197' role='tabpanel' aria-labelledby='tab_1450197' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_1450197' tabindex='0'> What if I don鈥檛 feel comfortable disclosing/talking about my issues? <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p>It can sometimes be difficult to open up, especially if you aren’t used to talking about emotions or personal issues. The Wellbeing Advisor is aware of this and will do their best to put you at ease, but you don’t have to disclose anything you are not comfortable sharing. Sometimes a student may need a few sessions before they can open up, and that’s fine. </p> </div> </section><section id='tabpanel_1450203' role='tabpanel' aria-labelledby='tab_1450203' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_1450203' tabindex='0'> If the Wellbeing Advisor is from a different culture or background to mine, how will they understand me? <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p>Although the Wellbeing Advisor may not share the same culture, background, gender, faith position, ethnic origin, sexuality or disability.as a student, they have been trained to respect equality and diversity and not to make assumptions. They will listen to you non-judgementally and withhold applying their own frame of reference to your situation. </p> <p>However, if you do wish to speak to someone who is more likely to share your frame of reference, the Wellbeing Advisor can help you to find this support either within or outside of the College.</p> </div> </section><section id='tabpanel_1450204' role='tabpanel' aria-labelledby='tab_1450204' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_1450204' tabindex='0'> What if the Wellbeing Advisor cannot help me? <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p>If anything comes up that the Wellbeing Advisor doesn’t feel able to support you with, they will always strive to find appropriate resources and alternative support for you.</p> </div> </section><section id='tabpanel_1450207' role='tabpanel' aria-labelledby='tab_1450207' class='tabs-panel js-tabs-panel' tabindex='0'> <div class='accordion-trigger js-accordion-trigger' aria-controls='tabpanel_1450207' tabindex='0'> Who is the Wellbeing Advisor in Computing? <svg role='img' aria-hidden='true' focusable='false' class='icon icon--m'><use xlink:href='/assets/website/images/svg/icons.svg#chevron-down'></use></svg> </div> <div class='content' aria-hidden='false'> <p>The Wellbeing Advisor in Computing is Caroline Gilchrist. Caroline has worked in education for many years in both teaching and pastoral roles. Caroline has qualifications in Counselling Skills, Coaching, Advice, Mental Health First Aid, and Trauma-Informed Practice, and is due to complete an MSc in the Psychology of Mental Health and Wellbeing in the near future.</p> <p>Caroline is based in Huxley 304a.</p> <p>If you would like to speak to Caroline you can e-mail directly at <a href="mailto:c.gilchrist@imperial.ac.uk">c.gilchrist@imperial.ac.uk</a></p> <p>You can book online appointments using this link:</p> <p><a href="https://outlook.office365.com/owa/calendar/DoCWellbeingAdvisor@ImperialLondon.onmicrosoft.com/bookings/">https://outlook.office365.com/owa/calendar/DoCWellbeingAdvisor@ImperialLondon.onmicrosoft.com/bookings/</a></p> </div> </section> </div> </div>  </div> <section class="supplementary-content row"> <div class="supplementary-content__sizer col"></div>   </section>  </div> </div> </div> </main> <footer class="footer" role="contentinfo"> <section class="footer__sub"> <header class="sr-only"> <h2 class="sr-only">Contact and Links</h2> </header> <div class="container"> <div class="bordered-section"><div class="row row--space-between row--gap-on-collapse" itemscope itemtype="https://schema.org/Organization"> <div class="col lg-4 sm-12"> <h3 class="step-4"><span itemprop="name">Department of Computing</span></h3></div> <div class="col lg-7 md-8 sm-12"> <div class="row row--sub-footer" itemscope itemtype="http://schema.org/PostalAddress"> <div class="col lg-6 xs-12"> <div class="flow-xs"> <h4 class="step-0">Faculty of Engineering</h4> <p>Imperial College London<br />South Kensington Campus<br />London SW7 2AZ</p> <a href="https://goo.gl/maps/b75oKUXoByt" target="_blank" class="location-link" >Map</a> </div> </div><div class="col lg-6 xs-12"> <div class="flow-xs"> <h4 class="step-0">Get in touch</h4> <nav class="flow-xs"> <p><a href="/engineering/departments/computing/about/useful-contacts/">Useful contacts</a></p> <p><a href="mailto:ugadmissions@doc.ic.ac.uk" target="_blank" >UG admissions enquiries</a></p> <p><a href="mailto:doc-mscadmissions@imperial.ac.uk" target="_blank" >MSc admissions enquiries</a></p> <p><a href="mailto:a.o.el-kholy@imperial.ac.uk" target="_blank" >PhD admissions enquiries</a></p> </nav> </div> </div><div class="col lg-6 xs-12"> <div class="flow-xs"> <h4 class="step-0">Quick links</h4> <nav class="flow-xs"> <p><a href="/engineering/departments/computing/about/job-vacancies/">Job opportunities</a></p> <p><a href="/engineering/departments/computing/industry/cpp/">Recruit our students</a></p> <p><a href="/engineering/departments/computing/outreach/">Outreach</a></p> <p><a href="/engineering/departments/computing/people/csg/">Computing Support Group (CSG)</a></p> </nav> </div> </div><div class="col lg-6 xs-12"> <div class="flow-xs"> <h4 class="step-0">Find us on social media</h4> <nav> <ul class="footer__social cluster"> <li><a href="https://twitter.com/ICComputing" target="_blank" itemprop="sameAs"> <span class="sr-only">X, formerly known as Twitter</span> <svg role="img" aria-hidden="true" focusable="false" class="icon icon--m"> <use xlink:href="/assets/website/images/svg/icons.svg#twitter"></use> </svg> </a></li> <li><a href="https://www.linkedin.com/company/69234403/admin/" target="_blank" itemprop="sameAs"> <span class="sr-only">LinkedIn</span> <svg role="img" aria-hidden="true" focusable="false" class="icon icon--m"> <use xlink:href="/assets/website/images/svg/icons.svg#linkedin"></use> </svg> </a></li> </ul> </nav> </div> </div></div> </div> </div> </div> </div></section> <section class="footer__main"> <h2 class="sr-only">Useful Links</h2> <div class="container"> <div class="row row--gap-on-collapse"> <nav class="col lg-3 sm-12"> <div class="flow-s"> <h3 class="step--1">Popular links</h3> <ul> <li><a href="/admin-services/ict/self-service/digital-education-services/digital-education-platforms/blackboard/">Blackboard</a></li> <li><a href="/admin-services/ict/contact-ict-service-desk/">Contact the Service Desk</a></li> <li><a href="/jobs/">Jobs</a></li> <li><a href="/admin-services/library/">Library services</a></li> <li><a href="https://email.imperial.ac.uk" target="_blank" rel="noopener">Outlook email online</a></li> </ul> </div> </nav> <nav class="col lg-3 sm-12"> <div class="flow-s"> <h3 class="step--1">Faculties</h3> <ul> <li><a href="/engineering/">Engineering</a></li> <li><a href="/medicine/">Medicine</a></li> <li><a href="/natural-sciences/">Natural Sciences</a></li> <li><a href="https://www.imperial.ac.uk/business-school/" target="_blank" rel="noopener">Imperial College Business School</a></li> </ul> </div> </nav> <nav class="col lg-3 sm-12"> <div class="flow-s"> <h3 class="step--1">Directories</h3> <ul> <li><a href="/admin-services/">Admin and support services </a></li> <li><a href="/multidisciplinary-research/">Networks and Centres </a></li> <li><a href="/a-z-research/">Research groups </a></li> <li><a href="https://profiles.imperial.ac.uk/" target="_blank" rel="noopener">Search all staff</a></li> </ul> </div> </nav> <nav class="col lg-3 sm-12"> <div class="flow-s"> <h3 class="step--1">Partners</h3> <ul> <li><a href="https://ahsc.org.uk/" target="_blank" rel="noopener">Imperial College Academic Health Science Centre </a></li> <li><a href="https://imperialcollegehealthpartners.com/" target="_blank" rel="noopener">Imperial College Health Partners </a></li> <li><a href="https://www.imperial.nhs.uk/" target="_blank" rel="noopener">Imperial College Healthcare NHS Trust </a></li> <li><a href="https://www.imperial-consultants.co.uk/" target="_blank" rel="noopener">Imperial Consultants</a></li> </ul> </div> </nav> </div> </div> </section> <section itemscope itemtype="http://schema.org/CollegeOrUniversity"> <h2 class="sr-only">College Information</h2> <div class="container"> <div class="footer__common"> <div class="row"> <div class="col lg-3 sm-12"> <div class="footer__contact flow-s"> <a href="#" class="footer__brand"> <span class="sr-only" itemprop="name">Imperial College London</span> <svg width="727" height="80" viewBox="0 0 727 80" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M301.453 0V80H353.346V66H316.622V46H350.152V32.4H316.622V14H353.346V0H301.453Z" fill="currentcolor"/> <path d="M238.397 12.9177H227.22V39.8776H238.397C247.142 39.8776 253.566 35.6376 253.566 26.3953C253.566 16.8 247.142 12.9177 238.397 12.9177ZM239.196 52.8H227.22V80H212.052V0H239.196C256.219 0 269.533 7.72706 269.533 26.4C269.533 44.8 256.121 52.8 239.196 52.8Z" fill="currentcolor"/> <path d="M485.079 0V14H503.84V66H485.079V80H537.77V66H519.009V14H537.77V0H485.079Z" fill="currentcolor"/> <path d="M434.191 24.8C434.191 34.4377 428.602 37.4777 419.022 37.4777H406.248V12.9177H419.022C429.419 12.9224 434.191 16.8 434.191 24.8ZM450.158 24.8C450.158 6.12706 437.384 0 420.619 0H391.08V80H406.248V50.4H419.022C419.722 50.4 420.417 50.3859 421.107 50.3624L436.562 80H453.37L436.224 47.1906C444.565 43.4777 450.158 36.3435 450.158 24.8Z" fill="currentcolor"/> <path d="M604.324 14.1929L615.238 49.4777H593.406L604.324 14.1929ZM594.345 0L567.999 80H583.966L589.409 62.4H619.235L624.678 80H640.645L614.299 0H594.345Z" fill="currentcolor"/> <path d="M674.889 0V80H726.914V66H690.058V0H674.889Z" fill="currentcolor"/> <path d="M151.908 0L132.747 47.04L113.587 0H92.0312V80H106.402V20.1882L124.764 62.4H140.731L159.093 20.1882V80H173.463V0H151.908Z" fill="currentcolor"/> <path d="M0 0V14H18.7613V66H0V80H52.6912V66H33.93V14H52.6912V0H0Z" fill="currentcolor"/> </svg> </a> <meta itemprop="url" content="https://www.imperial.ac.uk/"> <meta itemprop="image" content="https://www.imperial.ac.uk/ImageCropToolT4/imageTool/uploaded-images/homepage-default-social--tojpeg_1523872141375_x1.jpg"> <meta itemprop="logo" content="https://www.imperial.ac.uk/assets/website/images/logo/imperial-600.png"> <meta itemprop="sameAs" content="https://en.wikipedia.org/wiki/Imperial_College_London"> <div class="address"> <h3 class="sr-only">Address</h3> <p itemscope itemtype="http://schema.org/PostalAddress" itemprop="address"> <span itemprop="name">Imperial College London</span><br /> <span itemprop="streetAddress">South Kensington Campus</span><br /> <span itemprop="addressLocality">London</span> <span itemprop="postalCode">SW7 2AZ</span>, <span itemprop="addressCountry">UK</span><br /> <span itemprop="telephone">tel: +44 (0)20 7589 5111</span> </p> </div> </div> </div> <div class="col lg-9 sm-12"> <div class="footer__info flow-s" id="footer-info"> <div class="footer__social cluster cluster--pad-m"> <a href="https://www.facebook.com/imperialcollegelondon" target="_blank" itemprop="sameAs"> <span class="sr-only">Facebook</span> <svg role="img" aria-hidden="true" focusable="false" class="icon icon--m"> <use xlink:href="/assets/website/images/svg/icons.svg#facebook"></use> </svg> </a> <a href="https://twitter.com/imperialcollege" target="_blank" itemprop="sameAs"> <span class="sr-only">X, formerly known as Twitter</span> <svg role="img" aria-hidden="true" focusable="false" class="icon icon--m"> <use xlink:href="/assets/website/images/svg/icons.svg#twitter"></use> </svg> </a> <a href="https://www.youtube.com/user/imperialcollegevideo" target="_blank" itemprop="sameAs"> <span class="sr-only">YouTube</span> <svg role="img" aria-hidden="true" focusable="false" class="icon icon--m"> <use xlink:href="/assets/website/images/svg/icons.svg#youtube"></use> </svg> </a> <a href="https://www.linkedin.com/edu/imperial-college-london-12598" target="_blank" itemprop="sameAs"> <span class="sr-only">LinkedIn</span> <svg role="img" aria-hidden="true" focusable="false" class="icon icon--m"> <use xlink:href="/assets/website/images/svg/icons.svg#linkedin"></use> </svg> </a> <a href="https://instagram.com/imperialcollege" target="_blank" itemprop="sameAs"> <span class="sr-only">Instagram</span> <svg role="img" aria-hidden="true" focusable="false" class="icon icon--m"> <use xlink:href="/assets/website/images/svg/icons.svg#instagram"></use> </svg> </a> <a href="https://www.tiktok.com/@imperialcollege" target="_blank" itemprop="sameAs"> <span class="sr-only">TikTok</span> <svg role="img" aria-hidden="true" focusable="false" class="icon icon--m"> <use xlink:href="/assets/website/images/svg/icons.svg#tiktok"></use> </svg> </a> </div> <nav> <h3 class="sr-only">Site Information</h3> <ul class="footer__meta"> <li><a href="/sitemap/">Sitemap</a></li> <li><a href="/about-the-site/accessibility/">Accessibility</a></li> <li><a href="/admin-services/finance/purchasing/related-policy-statements/modern-slavery/">Modern slavery statement</a></li> <li><a href="/about-the-site/privacy/">Privacy notice</a></li> <li><a href="/about-the-site/use-of-cookies/">Use of cookies</a></li> <li><a href="/about-the-site/incorrect-content/">Report incorrect content</a></li> <li class="hide-sm"><a class="t4Edit-page" href="https://t4-cms.imperial.ac.uk/terminalfour/page/section#edit/214957/contents">Log in</a></li> </ul> </nav> <p class="footer__copyright">© 2024 Imperial College London</p> </div> </div> </div> </div> </div> </section> </footer> </body> </html>

CINXE.COM

Student welfare | Faculty of Engineering | Imperial College London