How can we help? - CookieYes

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border-bottom ml-3">BY USE CASE</p> <ul class="list-unstyled mt-3 dropdown-menu-list"> <li><a href="/founder-use-cases/" class="founder fw500">Founder</a></li> <li><a href="/developer-use-cases/" class="developer fw500">Developer</a></li> <li><a href="/marketer-use-cases/" class="marketer fw500">Marketer</a></li> <li><a href="/agency-use-cases/" class="agency fw500">Agency</a></li> </ul> </div> <div class="col-md-4 mb-4 mb-md-0 col-12"> <p class="fw600 body-text1 pb-3 border-bottom ml-3">BY PRIVACY FRAMEWORK</p> <ul class="list-unstyled mt-3 dropdown-menu-list"> <li><a href="/product/cookie-consent/" class="gdpr fw500">GDPR EU & UK</a></li> <li><a href="/ccpa-compliance/" class="ccpa fw500">CCPA California</a></li> <li><a href="/cpra-compliance/" class="cpra fw500">CPRA California</a></li> <li><a href="/iab-tcf-compliance/" class="iab fw500">IAB TCF v2.2</a></li> <li><a href="/google-consent-mode-certified-cmp/" class="gcm fw500">Google Consent Mode</a></li> </ul> <a 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Let's help you.</p> <a href="/partners/" class="fw500 visit-link arrow-icon" aria-label="Explore our partnership programs and find the right one for you"> Explore partnerships <svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 20 20" fill="none"> <path d="M4.16602 10H15.8327M15.8327 10L10.8327 15M15.8327 10L10.8327 5" stroke="#1863DC" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" /> </svg> </a> </div> </div> </div> <div class="col-md-8"> <p class="fw600 body-text1 pb-3 border-bottom ml-3">PARTNERSHIP</p> <div class="row"> <div class="col-md-6"> <ul class="list-unstyled mt-md-3 dropdown-menu-list"> <li class="d-xl-none"><a href="/partners/" class="view-all-link-sm fw500">Explore partnerships<svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none"> <path d="M5 12H19M19 12L13 18M19 12L13 6" stroke="#1863DC" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" /> </svg></a></li> <li><a href="/agency/" class="agency-partner">Agency Partner</a></li> <li><a href="/affiliates/" class="affiliate">Affiliate Partner</a></li> </ul> </div> <div class="col-md-6"> <ul class="list-unstyled mt-md-3 dropdown-menu-list"> <li><a href="/join-as-partner/" class="strategic-partner">Strategic Partner</a></li> <li><a href="/partner-directory/" class="partner-directory">Partner Directory</a></li> </ul> </div> </div> </div> </div> </div> </div> </li> </ul> <ul class="mr-0 ml-auto form-sm-inline button-group navbar-nav sec-nav" role="navigation" aria-label="Secondary Menu"> <li class="nav-item translator-widget d-xl-block d-none"> <div class="wpml-ls-sidebars-cookieyes_translator_widget wpml-ls wpml-ls-legacy-dropdown js-wpml-ls-legacy-dropdown"> <ul> <li tabindex="0" class="wpml-ls-slot-cookieyes_translator_widget wpml-ls-item wpml-ls-item-en wpml-ls-current-language wpml-ls-first-item wpml-ls-last-item wpml-ls-item-legacy-dropdown"> <a href="#" class="js-wpml-ls-item-toggle wpml-ls-item-toggle"> <span class="wpml-ls-native">English</span></a> <ul class="wpml-ls-sub-menu"> </ul> </li> </ul> </div> </li> <li class="nav-item"> <a href="https://app.cookieyes.com/login" target="_blank" rel="noopener noreferrer" class="button sec-md-btn">Log in</a> </li> <li class="nav-item"> <a href="https://app.cookieyes.com/trial?plan=pro-monthly&ref=CYHPTR_6479" class="button pri-md-btn" aria-label="Try CookieYes for free - opens in new tab" target="_blank" rel="noopener noreferrer">Try for free</a> </li> </ul> </div> </nav> </div> </header> <main id="main_content"><div class="py-5 hero-section"> <div class="container py-4"> <div class="row"> <div class="col-lg-4 col-md-6 col-12 mb-4 mb-md-0"> <h2 class="hero-title">FAQ</h2> </div> <div class="col-lg-8 col-md-6 col-12"> <form data-min-no-for-search=1 data-result-box-max-height=400 data-form-id=6476 class="is-search-form is-disable-submit is-form-style is-form-style-3 is-form-id-6476 is-ajax-search" action="https://www.cookieyes.com/" method="get" role="search" ><label for="is-search-input-6476"><span class="is-screen-reader-text">Search for:</span><input type="search" id="is-search-input-6476" name="s" value="" class="is-search-input" placeholder="Search here..." autocomplete=off /><span class="is-loader-image" style="display: none;background-image:url(https://www.cookieyes.com/wp-content/plugins/add-search-to-menu/public/images/spinner.gif);" ></span></label><button type="submit" class="is-search-submit"><span class="is-screen-reader-text">Search Button</span><span class="is-search-icon"><svg focusable="false" aria-label="Search" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" width="24px"><path d="M15.5 14h-.79l-.28-.27C15.41 12.59 16 11.11 16 9.5 16 5.91 13.09 3 9.5 3S3 5.91 3 9.5 5.91 16 9.5 16c1.61 0 3.09-.59 4.23-1.57l.27.28v.79l5 4.99L20.49 19l-4.99-5zm-6 0C7.01 14 5 11.99 5 9.5S7.01 5 9.5 5 14 7.01 14 9.5 11.99 14 9.5 14z"></path></svg></span></button><input type="hidden" name="id" value="6476" /><input type="hidden" name="post_type" value="post" /></form> </div> </div> </div> </div> <div class="container pb-5"> <div class="cy-breadcrumb"> <p id="breadcrumbs" class="mb-0"><span><span><a href="https://www.cookieyes.com/category/documentation/">Help Guides</a></span> > <span class="breadcrumb_last" aria-current="page">How can we help?</span></span></p> </div> </div> <div class="container faq-accordion"> <div class="row"><div class="col-lg-3"></div><div class="col-lg-7 col-12"> <h1 class="mb-5">How can we help?</h1> <div class="category-wrapper"> <div class="cat-header d-flex align-items-center"><img decoding="async" src="https://www.cookieyes.com/wp-content/uploads/2022/02/grommet-icons_user-settings.png" width="40" height="40"> <p> </p> <h2>Account</h2> </div> <div class="cat-body"> <div class="accordion" id="site-account"><br /> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingsa1"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsesa1" aria-expanded="false" aria-controls="collapsesa1" itemprop="name"> How to add a new site to my CookieYes account? </div> </div> <div id="collapsesa1" class="collapse " aria-labelledby="headingsa1" data-parent="#site-account" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>Sign in to CookieYes, On the top bar, click on the <strong>+Add Site</strong>. Now enter your URL, Website Name and Choose your plan. Then add your billing details and click on <strong>Add</strong> <strong>Site</strong>.</p> <p><strong>Note: </strong></p> <ul class="wp-block-list"> <li>You can only add 1 website with a free plan. To add another website, upgrade the existing free plan to a paid plan.</li> <li>If you have a paid plan, you can add 1 more website for free. This additional site will have limited features as per the free plan. </li> <li>To add more sites, you need to select a paid plan for each site that you add.  </li> </ul> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingsa2"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsesa2" aria-expanded="false" aria-controls="collapsesa2" itemprop="name"> How to add multiple sites on my CookieYes account? </div> </div> <div id="collapsesa2" class="collapse " aria-labelledby="headingsa2" data-parent="#site-account" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>Sign in to CookieYes, on the top bar click on the <strong>+Add Site. </strong>Now enter your URL and Website Name and click on<strong> Add Site. </strong>To add another site, you need to select a paid plan.</p> <p><strong>Note:</strong> To add multiple sites in the same CookieYes account, you need to select a paid plan for each site that you add.  </p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingsa3"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsesa3" aria-expanded="false" aria-controls="collapsesa3" itemprop="name"> How to delete a site from my CookieYes account? </div> </div> <div id="collapsesa3" class="collapse " aria-labelledby="headingsa3" data-parent="#site-account" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>Sign in to CookieYes, click on the user icon in the top-right corner, then select <strong>Subsription</strong>. Now select the <strong>Delete</strong> button beside the site that you want to delete. You will see a confirmation window where you can select Delete.</p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingsa4"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsesa4" aria-expanded="false" aria-controls="collapsesa4" itemprop="name"> How to delete my CookieYes account? </div> </div> <div id="collapsesa4" class="collapse " aria-labelledby="headingsa4" data-parent="#site-account" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>Sign in to CookieYes, click on the <strong>user icon</strong> in the top-right corner, then select <strong>Subscription</strong>. Now click the<strong> three-dot menu</strong> and select the <strong>Delete site</strong> beside the site that you want to delete. You will see a confirmation window where you can select Delete.</p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingsa5"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsesa5" aria-expanded="false" aria-controls="collapsesa5" itemprop="name"> How to upgrade to a new plan? </div> </div> <div id="collapsesa5" class="collapse " aria-labelledby="headingsa5" data-parent="#site-account" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>Sign in to CookieYes. On the top navigation bar, select the website that you need to upgrade to a new plan. Then, on the left panel of your Dashboard, click on the <strong>Upgrade</strong> button and choose a suitable plan.</p> <p></p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingsa6"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsesa6" aria-expanded="false" aria-controls="collapsesa6" itemprop="name"> I did not receive an email verification. What should I do? </div> </div> <div id="collapsesa6" class="collapse " aria-labelledby="headingsa6" data-parent="#site-account" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>Sign in to CookieYes. On top of the Dashboard, you will see an email verification alert. Click on <strong>Resend Verification Email. </strong>You will receive the verification email from CookieYes. Please check the Spam folder if you don’t find it in your inbox. </p> <p>If you are still facing the issue, please contact our <a href="https://www.cookieyes.com/support/" target="_blank" rel="noreferrer noopener">tech s</a>upport, and we’ll help you resolve it.  </p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingsa7"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsesa7" aria-expanded="false" aria-controls="collapsesa7" itemprop="name"> How to change the email associated with my account? </div> </div> <div id="collapsesa7" class="collapse " aria-labelledby="headingsa7" data-parent="#site-account" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>To change the email ID associated with your account, follow the below steps: –</p> <ol class="wp-block-list"> <li>From the CookieYes <strong>Dashboard</strong>, navigate to the <strong>User</strong> <strong>icon</strong> in the top-right corner. </li> <li>Click <strong>My Account</strong> from the drop-down menu. </li> <li>Now click the <strong>Edit</strong> icon under <strong>Registered email</strong>. </li> <li>In <strong>Update your email address</strong> modal, enter the <strong>New email address</strong>,<strong> Confirm email address</strong> and <strong>Current password</strong>. </li> <li>Click the <strong>Update</strong> <strong>email</strong> button.</li> </ol> <p> </div> </div> </div> <br /> </div> </div></div><div class="category-wrapper mt-5 pt-lg-5"> <div class="cat-header d-flex align-items-center"><img decoding="async" src="https://www.cookieyes.com/wp-content/uploads/2022/02/Frame-7145.png" width="40" height="40"> <p> </p> <h2>Cookie Banner</h2> </div> <div class="cat-body"> <div class="accordion" id="cookie-banner"><br /> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingque1"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapseque1" aria-expanded="false" aria-controls="collapseque1" itemprop="name"> How to get the cookie banner installation code? </div> </div> <div id="collapseque1" class="collapse " aria-labelledby="headingque1" data-parent="#cookie-banner" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>Sign in to CookieYes, on the left panel of your Dashboard, click on <strong>Advanced Settings</strong>. Now select the <strong>Install Banner</strong> button. You can copy the installation code by clicking on the <strong>Copy code</strong> button.</p> <p>To get the installation code in CookieYes, follow these steps: </p> <ol class="wp-block-list"> <li>Sign in to CookieYes. On the top panel of your Dashboard, click on <strong><strong>Advanced Settings</strong></strong>. </li> <li>Inside the <strong><strong>Advanced Settings</strong></strong> page, look for the <strong>Get Installation Code</strong> button.</li> <li>Click on the <strong>Get Installation Code</strong> button. </li> <li>A modal window will open, displaying the code snippet. Simply click the <strong>Copy Code</strong> button to copy the installation code.</li> </ol> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingque2"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapseque2" aria-expanded="false" aria-controls="collapseque2" itemprop="name"> Why does it say ‘Banner not active’ on the dashboard? </div> </div> <div id="collapseque2" class="collapse " aria-labelledby="headingque2" data-parent="#cookie-banner" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>If you have not added the CookieYes installation code on your website, then you will see this message on your Dashboard. </p> <ol class="wp-block-list"> <li>On the left panel of your Dashboard, click on <strong>Advanced Settings</strong>. </li> <li>Now Click the <strong><strong>Get Installation Code</strong></strong> button. </li> <li>Copy the installation code by clicking on the <strong>Copy code</strong> button. </li> <li>Then, go to your website’s source code and paste it between the <head> </head> tags of your website before any other scripts. Please check the <a href="https://www.cookieyes.com/category/documentation/getting-started/" target="_blank" rel="noreferrer noopener">Installation Guides</a> for a step-by-step guide. </li> <li>Now, click on the <strong>Verify </strong>button on CookieYes.</li> <li>You will see a success message and <strong>Banner active</strong> status.</li> </ol> <p>If you have added the installation code on your website and still see the message on your Dashboard, then ensure that you have added the code between the <head> </head> tags of your website before any other scripts. Save the changes you made and refresh your website to see if the banner is displayed. </p> <p>If the problem still persists, please contact our <a href="https://www.cookieyes.com/support/" target="_blank" rel="noreferrer noopener">tech support</a>, we’ll help you resolve the issue.  </p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingque3"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapseque3" aria-expanded="false" aria-controls="collapseque3" itemprop="name"> Why are the customizations not reflecting on my cookie banner? </div> </div> <div id="collapseque3" class="collapse " aria-labelledby="headingque3" data-parent="#cookie-banner" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>Your customizations may not appear on your live website because of your browser cache. You can clear your browser’s cache by performing a hard refresh. </p> <ul class="wp-block-list"> <li>On Windows, hold the ⇧ Shift key and click the Reload button.</li> <li>On macOS, hold down ⌘ Cmd and the ⇧ Shift key and then press the R key.</li> </ul> <p>If the problem still persists, please contact our <a href="https://www.cookieyes.com/support/" target="_blank" rel="noreferrer noopener">tech support</a>, we’ll help you resolve the issue. </p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingque4"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapseque4" aria-expanded="false" aria-controls="collapseque4" itemprop="name"> How to change the default language of my cookie banner? </div> </div> <div id="collapseque4" class="collapse " aria-labelledby="headingque4" data-parent="#cookie-banner" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>Sign in to your CookieYes account, then click on the Languages section in the top panel of the Dashboard. Within the Language page, identify the language you wish to set as your new default. Now, click on the <strong>three-dot menu </strong>icon located on the right side of your chosen language and click <strong>Set as Default </strong>from the dropdown. For more details, refer to the <a href="https://www.cookieyes.com/documentation/how-to-change-the-language-of-your-cookie-consent-banner-using-cookieyes/">guide</a>.</p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingque5"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapseque5" aria-expanded="false" aria-controls="collapseque5" itemprop="name"> Why is my cookie banner not auto-translating?<br /> </div> </div> <div id="collapseque5" class="collapse " aria-labelledby="headingque5" data-parent="#cookie-banner" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>Ensure you have selected the required languages on CookieYes for the auto-translation feature. </p> <p>Sign in to CookieYes, on the top panel of your Dashboard, navigate to <strong>Languages</strong> and click <strong>+ Add Language</strong>; add all the languages you want your banner to be auto-translated to from the dropdown menu. You can also set the Default Banner Language from the Languages listed. If the problem still persists, please contact our <a href="https://www.cookieyes.com/support/">tech support</a>; we’ll help you resolve the issue.</p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingque6"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapseque6" aria-expanded="false" aria-controls="collapseque6" itemprop="name"> What languages are available for the cookie consent banner? </div> </div> <div id="collapseque6" class="collapse " aria-labelledby="headingque6" data-parent="#cookie-banner" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>The cookie consent banner is currently available in the following 31 languages. </p> <ul class="wp-block-list"> <li>Arabic</li> <li>Bulgarian</li> <li>Catalan</li> <li>Chinese</li> <li>Croatian</li> <li>Czech</li> <li>Danish</li> <li>Dutch</li> <li>English (Default)</li> <li>Estonian</li> <li>Finnish</li> <li>French</li> <li>German</li> <li>Greek</li> <li>Hungarian</li> <li>Italian</li> <li>Latvian</li> <li>Lithuanian</li> <li>Norwegian</li> <li>Polish</li> <li>Portuguese</li> <li>Portuguese (BR)</li> <li>Romanian</li> <li>Russian</li> <li>Slovak</li> <li>Slovene</li> <li>Spanish</li> <li>Swedish</li> <li>Thai</li> <li>Turkish</li> <li>Ukrainian</li> </ul> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingque8"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapseque8" aria-expanded="false" aria-controls="collapseque8" itemprop="name"> Can I display the cookie banner for EU users only? </div> </div> <div id="collapseque8" class="collapse " aria-labelledby="headingque8" data-parent="#cookie-banner" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>You can display your cookie banner for EU & UK visitors to your website. Sign in to CookieYes; on the top panel of your Dashboard, navigate to <strong>Cookie Banner</strong>. Then, click <strong>General</strong> and opt for <strong>EU Countries & UK </strong>under <strong>Geo Target Banner </strong>(Available only for Pro and Ultimate users). For more details, <a href="https://www.cookieyes.com/documentation/geotarget-cookie-banner/">refer</a>.</p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingque7"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapseque7" aria-expanded="false" aria-controls="collapseque7" itemprop="name"> How to add US State law and GDPR banners on the same website? </div> </div> <div id="collapseque7" class="collapse " aria-labelledby="headingque7" data-parent="#cookie-banner" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>To display both US State Law and GDPR banners on your website, head to <strong><strong>Consent Banner > General</strong></strong>, click on the dropdown under <strong>Consent Template</strong> and select the <strong><strong>GDPR & US State Laws</strong></strong> option. (Available only for Pro and Ultimate users)</p> <p>Now you need to enable the geo-targeting option for both GDPR/CCPA banners.</p> <p> For the GDPR banner, click on the dropdown under <strong>Customize</strong> and select <strong>GDPR</strong>. Now under the Geo-target banner, choose the option <strong>EU Countries & UK</strong>.</p> <p> For US State Laws, click on the dropdown under <strong>Customize</strong> and select <strong>US State Laws</strong>. Geo-target banner, choose the option <strong>EU Countries</strong> <strong>& UK</strong>. </p> <p>Save your change by clicking <strong>Publish Changes,</strong> and you will now be able to display two different banners at the same time.</p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingque9"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapseque9" aria-expanded="false" aria-controls="collapseque9" itemprop="name"> Why is there a drop in traffic on Google Analytics after adding the cookie banner? </div> </div> <div id="collapseque9" class="collapse " aria-labelledby="headingque9" data-parent="#cookie-banner" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>CookieYes banner will not impact your website traffic, SEO, ranking or performance. However, the drop in measured website traffic on Google Analytics could be because no data is recorded for those users who ignore the cookie banner or those who reject all cookies. Only users who have given consent will be counted in your GA because third-party cookies require active consent as per the GDPR. For more details, <a href="https://www.cookieyes.com/documentation/features/consent-management/traffic-drop-after-using-cookieyes/" target="_blank" rel="noreferrer noopener">refer</a>.</p> <p> </div> </div> </div> </div> </div></div><div class="category-wrapper mt-5 pt-lg-5"> <div class="cat-header d-flex align-items-center"><img decoding="async" src="https://www.cookieyes.com/wp-content/uploads/2022/02/fluent_book-star-24-regular.png" alt="category thumbnail" width="40" height="40"> <p> </p> <h2>Features</h2> </div> <div class="cat-body"> <div class="accordion" id="features"><br /> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingfea1"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsefea1" aria-expanded="false" aria-controls="collapsefea1" itemprop="name"> How does the GDPR-CCPA option under ‘Comply with’ work? </div> </div> <div id="collapsefea1" class="collapse " aria-labelledby="headingfea1" data-parent="#features" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>If you select this option, you can display two different banners to your visitors, i.e. a GDPR banner for the EU and a CCPA banner for the US. You can select this if you have to comply with both the GDPR and CCPA.</p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingfeat7"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsefeat7" aria-expanded="false" aria-controls="collapsefeat7" itemprop="name"> Can CookieYes scan for cookies behind a login? </div> </div> <div id="collapsefeat7" class="collapse " aria-labelledby="headingfeat7" data-parent="#features" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>Yes, our scanner can detect and identify cookies behind a login. To configure this write to us with your login credentials (username and password) at <a href="mailto:support@cookieyes.com">support@cookieyes.com</a>. </p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingfeat8"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsefeat8" aria-expanded="false" aria-controls="collapsefeat8" itemprop="name"> How can I schedule cookie scanning on CookieYes? </div> </div> <div id="collapsefeat8" class="collapse " aria-labelledby="headingfeat8" data-parent="#features" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>Yes. You can fully automate your website scanning. After the first scan, all the subsequent scans can be automatically performed in monthly intervals. From your <strong>Dashboard</strong>, head to <strong>Cookie</strong> <strong>Manager</strong> and then click the <strong>Schedule</strong> <strong>scan</strong> button. Select <strong>Monthly</strong> from the dropdown under Scan frequency and configure the month, day and time for your scans. For more details, <a href="https://www.cookieyes.com/documentation/features/scanning/scan-your-website/#Schedule_S_2:~:text=Scan%20Now%20button.-,Schedule%20Scan,-The%20following%20are" target="_blank" rel="noreferrer noopener">refer</a>.</p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingfeat2"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsefeat2" aria-expanded="false" aria-controls="collapsefeat2" itemprop="name"> How long will it take to scan pages? </div> </div> <div id="collapsefeat2" class="collapse " aria-labelledby="headingfeat2" data-parent="#features" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>It may take a few minutes to a few hours to complete the scanning of your website. This depends on the number of pages to scan and the website speed.</p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingfeat3"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsefeat3" aria-expanded="false" aria-controls="collapsefeat3" itemprop="name"> Will the scan result be updated in my cookie banner? </div> </div> <div id="collapsefeat3" class="collapse " aria-labelledby="headingfeat3" data-parent="#features" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>Yes. The scan result will be automatically updated in the cookie audit table in your cookie consent banner. If you want to see the scan results, sign in to CookieYes, from <strong>Dashboard</strong> navigate to <strong>CookieManager</strong>. Now select the <strong>ScanHistory</strong> tab and you can see a list of scans that you have initiated and an overview of the scan result. To see the detailed scan result, click on <strong><eye icon></strong> against the scan result.</p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingfeat4"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsefeat4" aria-expanded="false" aria-controls="collapsefeat4" itemprop="name"> How to manually add cookies to block? </div> </div> <div id="collapsefeat4" class="collapse " aria-labelledby="headingfeat4" data-parent="#features" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>Sign in to CookieYes, on the top panel of your <strong>Dashboard</strong>, click on <strong>Cookie</strong> <strong>Manager</strong> and click on <strong>+Add New Cookie</strong> against a cookie category. Under the section <strong>Script URL Pattern</strong>, you can add the third-party script setting the cookie you want to block on your website.</p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingfeat6"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsefeat6" aria-expanded="false" aria-controls="collapsefeat6" itemprop="name"> When will the cookie banner be re-displayed for a visitor who has given consent before? </div> </div> <div id="collapsefeat6" class="collapse " aria-labelledby="headingfeat6" data-parent="#features" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>If your website’s visitor has given consent or declined consent, CookieYes will remember their preference for 1 year. After this time period, the visitor will be displayed the cookie banner again when they visit your website so that they can renew their cookie consent.</p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingfeat9"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsefeat9" aria-expanded="false" aria-controls="collapsefeat9" itemprop="name"> How can I obtain the consent ID? </div> </div> <div id="collapsefeat9" class="collapse " aria-labelledby="headingfeat9" data-parent="#features" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>To get this ID on the Chrome browser, the user must open your website, right-click on the page and select <strong>Inspect > Applications > Cookies</strong> and select your website URL and search for CookieYesID. The “value” of cookieyesID is the ID of the user. </p> <p>For a single cookie, search for cookieyes-consent. The consent ID can be obtained within the “value” of cookieyes-consent.</p> <figure class="wp-block-image size-large is-style-default"><img loading="lazy" decoding="async" width="768" height="311" src="https://www.cookieyes.com/wp-content/uploads/2022/11/image-3.jpg" alt="" class="wp-image-27455" srcset="https://www.cookieyes.com/wp-content/uploads/2022/11/image-3.jpg 768w, https://www.cookieyes.com/wp-content/uploads/2022/11/image-3-300x121.jpg 300w" sizes="auto, (max-width: 768px) 100vw, 768px" /></figure> <p>To get this ID on Firefox and Safari, select <strong>Inspect > Storage > Cookies</strong> and follow the steps above. For detailed instructions, refer to our <a href="https://www.cookieyes.com/blog/cookieyes-logging-and-demonstration-of-cookie-consent/#HowcanCookie-2:~:text=the%20consent%20log%3F-,How%20can%20I%20use%20the%20CookieYes%20consent%20log%20to%20demonstrate%20cookie%20consent%3F,-What%20happens%20when" target="_blank" rel="noreferrer noopener">guide</a>.</p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingfeat10"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsefeat10" aria-expanded="false" aria-controls="collapsefeat10" itemprop="name"> How to reinstall the CookieYes WordPress plugin and switch to the new user interface? </div> </div> <div id="collapsefeat10" class="collapse " aria-labelledby="headingfeat10" data-parent="#features" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>In your CookieYes “GDPR Cookie Consent” plugin, go to <strong>Settings</strong> <strong>></strong> <strong>Advanced</strong> and Click <strong>Delete</strong> <strong>settings</strong> <strong>and</strong> <strong>reset</strong>.</p> <figure class="wp-block-image is-style-default" id="block-93e9e7bc-192e-46c0-a40f-57b2fece3b28"><img decoding="async" src="https://lh5.googleusercontent.com/sC_CK-w4ztQ_vxPdoc7vRIvQgsr05fs6P8VhEKFuwc-jRs5mKhzSmt5mNXh-tZGEANJe7KyT949lcO4YLsVBrHxg2Toxw1FHtMvMmWexSxpHaKC8WUpHa0Snpjet1m2gvYIa3-lYm8f7GgtxYiWDWHg2cKvEsb_P_Q8dHYzynSuDLDAa0syEDC89iQ" alt="This image has an empty alt attribute; its file name is sC_CK-w4ztQ_vxPdoc7vRIvQgsr05fs6P8VhEKFuwc-jRs5mKhzSmt5mNXh-tZGEANJe7KyT949lcO4YLsVBrHxg2Toxw1FHtMvMmWexSxpHaKC8WUpHa0Snpjet1m2gvYIa3-lYm8f7GgtxYiWDWHg2cKvEsb_P_Q8dHYzynSuDLDAa0syEDC89iQ"/><figcaption class="wp-element-caption"><img decoding="async" src="https://lh5.googleusercontent.com/I5mzB7UQF3lD4zTc_v2Bs4Vy_qledEmLi0j5f6UdyA4y54rW-jx8jiUxzrtR2WBYnlYjALB6LxSyJ6wBKvMqX_MNCmT9o2p5HTHSIpsj-A2uGlbLXFLTjAnmlgocGY3uwdiswnnv3zQeqSgZLoMTDfQxwegXv0U1CpRVMw9qgTeFMnEBHBgLWjZVsw" alt="This image has an empty alt attribute; its file name is I5mzB7UQF3lD4zTc_v2Bs4Vy_qledEmLi0j5f6UdyA4y54rW-jx8jiUxzrtR2WBYnlYjALB6LxSyJ6wBKvMqX_MNCmT9o2p5HTHSIpsj-A2uGlbLXFLTjAnmlgocGY3uwdiswnnv3zQeqSgZLoMTDfQxwegXv0U1CpRVMw9qgTeFMnEBHBgLWjZVsw"></figcaption></figure> <p>Doing this will delete all your existing settings, including the cookie list. Your plugin will be automatically reinstalled with the new and improved user interface.</p> <p><strong>Note</strong>: This action is not reversible.</p> <p>Check out how to <a href="https://www.cookieyes.com/documentation/install-cookieyes-wordpress-plugin/">set up and configure your cookie banner with the new plugin interface</a>.</p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingfeat11"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsefeat11" aria-expanded="false" aria-controls="collapsefeat11" itemprop="name"> How to abort a cookie scanning in CookieYes? </div> </div> <div id="collapsefeat11" class="collapse " aria-labelledby="headingfeat11" data-parent="#features" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>To abort a cookie scan, follow the next:</p> <ol class="wp-block-list"> <li> Navigate to <strong>CookieYes</strong> <strong>Dashboard > Cookie Manager > Scan History</strong>.</li> <li>Click the <strong>Red Cross Mark</strong> against the scan.</li> <li>On the confirmation modal, click the <strong>Abort</strong> button.</li> </ol> <p>After successfully aborting a scan, the status will change to <strong>Abort</strong>.</p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingfeat12"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsefeat12" aria-expanded="false" aria-controls="collapsefeat12" itemprop="name"> How to remove the script URL pattern from Cookie Manager? </div> </div> <div id="collapsefeat12" class="collapse " aria-labelledby="headingfeat12" data-parent="#features" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>To remove the script URL pattern, follow these steps:</p> <ol class="wp-block-list"> <li>Go to <strong>CookieYes Dashboard > Cookie Manager > Category</strong>.</li> <li>Click the <strong>edit icon</strong> against the cookie.</li> <li>Click the <strong>Show advanced options</strong> and remove the script URL pattern.</li> <li>Click <strong>Submit</strong> button.</li> </ol> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingfeat13"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsefeat13" aria-expanded="false" aria-controls="collapsefeat13" itemprop="name"> When is the cookie scan status shown as failed? </div> </div> <div id="collapsefeat13" class="collapse " aria-labelledby="headingfeat13" data-parent="#features" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>In the following cases, the scan status is shown as failed:</p> <ul class="wp-block-list"> <li>When the scanner is unable to access at least 25% of the total pages.</li> <li>When the home page cannot be accessed due to any error.</li> </ul> <p>For more details, refer to our <a href="https://www.cookieyes.com/documentation/features/scanning/why-does-the-cookie-scan-for-my-website-fail/" target="_blank" rel="noreferrer noopener">guide</a>.</p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingfeat14"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapsefeat14" aria-expanded="false" aria-controls="collapsefeat14" itemprop="name"> What is Cross Domain Consent and does CookieYes support this feature?<br /> </div> </div> <div id="collapsefeat14" class="collapse " aria-labelledby="headingfeat14" data-parent="#features" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>Cross Domain Consent or Bulk Consent is a type of consent where visitors’ consent choices are recognized as they navigate through multiple main domains such as <strong>abc.com</strong>, <strong>xyz.com</strong>, etc.<br></p> <p>To implement this feature, a third-party cookie must be installed and read from all associated domains. However, this approach does not work for Safari users because it does not allow sharing of third-party cookies across different browser tabs. Furthermore, some other browsers, such as Firefox, may not support this feature if specific privacy settings like the “Delete Cookies” option are enabled in its settings. Furthermore, Google has announced its plan to discontinue the use of third-party cookies on its Chrome browser by the end of 2024.</p> <p>For these reasons, this feature is not functional for the majority of users in practice. Therefore, CookieYes <strong>does not support cross-domain consent sharing</strong>.</p> <p> </div> </div> </div> </div> </div></div><div class="category-wrapper mt-5 pt-lg-5"> <div class="cat-header d-flex align-items-center"><img loading="lazy" decoding="async" src="https://www.cookieyes.com/wp-content/uploads/2022/02/coding-1-Traced.png" alt="category thumbnail" width="40" height="40"> <p> </p> <h2>Integrations</h2> </div> <div class="cat-body"> <div class="accordion" id="integrations"><br /> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headingint1"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapseint1" aria-expanded="false" aria-controls="collapseint1" itemprop="name"> How to add CookieYes on a custom-coded website?<br /> </div> </div> <div id="collapseint1" class="collapse " aria-labelledby="headingint1" data-parent="#integrations" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>CookieYes is platform-agnostic and can be successfully implemented on custom-coded websites or CMS websites. Add the installation code between the <head> and </head> tags of your website’s source code before any other code. Save changes,  refresh your site and check if the banner is active on your website.  If you are facing any issues, please get in touch with <a href="https://www.cookieyes.com/support/">support</a>.</p> <p> </div> </div> </div> <div class="accordion-item" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <div class="acc-header" id="headinginteg2"> <div class="item-title collapsed" type="button" data-toggle="collapse" data-target="#collapseinteg2" aria-expanded="false" aria-controls="collapseinteg2" itemprop="name"> How to integrate CookieYes with Google Tag Manager? </div> </div> <div id="collapseinteg2" class="collapse " aria-labelledby="headinginteg2" data-parent="#integrations" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"> <div class="acc-body" itemprop="text"> </p> <p>Yes, you can implement manual blocking on Google Tag Manager. CookieYes will automatically block cookies prior to user consent if you add third-party scripts via GTM. Follow our guide here for setting up <a href="https://www.cookieyes.com/documentation/features/integrations/getting-started-with-google-tag-manager-and-cookieyes/" target="_blank" rel="noreferrer noopener">Google Tag Manager.</a></p> <p> </div> </div> </div> </div> </div></div> </div></div></div> <div data-wpr-lazyrender="1" class="bottom-cta py-5 gradient-bg"> <div class="container text-center py-lg-5"> <h2>Have more questions?</h2> <p class="mb-4">Reach out to us and we'll answer them.</p> <a href="/support/?query=troubleshoot#main-category" class="blue-btn button pri-lg-btn">Contact us</a> </div> </div></main> <footer data-wpr-lazyrender="1" role="contentinfo" class="site-footer"> <div class="container text-center"> <div class="divider-bottom py-5 footer-1"> <div class="d-flex align-items-center justify-content-center"> <img src="https://www.cookieyes.com/wp-content/themes/cookieyes-new/assets/images/g2-badges-large.svg" class="g2-badge d-none d-sm-block large" height="110" width="730" alt="G2 Rating Badges"> <img src="https://www.cookieyes.com/wp-content/themes/cookieyes-new/assets/images/g2-badges-small.svg" class="g2-badge d-block d-sm-none small" height="162" width="290" alt="G2 Rating Badges"> </div> </div> <div class="footer-2 py-5 divider-bottom"> <div class="row align-items-center"> <div class="col-12 col-xl-6 col-md-4 text-md-left"> <h2 id="newsletter-title" class="newsletter-title mb-3 mb-md-0"> Subscribe to get a monthly<br class="d-none d-xl-block">newsletter in your inbox </h2> </div> <div class="col-12 col-xl-6 col-md-8 text-sm-left newsletter" role="form" aria-labelledby="newsletter-title"> <form id="sib_signup_form_10" method="post" class="sib_signup_form"> <div class="sib_loader" style="display:none;"><img src="https://www.cookieyes.com/wp-includes/images/spinner.gif" alt="loader"></div> <input type="hidden" name="sib_form_action" value="subscribe_form_submit"> <input type="hidden" name="sib_form_id" value="10"> <input type="hidden" name="sib_form_alert_notice" value="Please fill out this field."> <input type="hidden" name="sib_form_invalid_email_notice" value="Please enter a valid email."> <input type="hidden" name="sib_security" value="4d1dc7b1e6"> <div class="sib_signup_box_inside_10"> <div style="/*display:none*/" class="sib_msg_disp"> </div> <div class="d-flex justify-content-center justify-content-md-start input-wrap"> <label for="email" class="sr-only">Email address</label> <input type="email" id="email" class="sib-email-area" name="email" required placeholder="mail@domain.com"> <button type="submit" class="submit-btn" aria-label="Submit newsletter signup"> Submit </button> </div> <div class="mt-3 d-flex"> <input type="checkbox" id="terms" name="terms" required> <label for="terms" class="d-flex align-items-center text-left"> <span>I agree to receive newsletters from CookieYes and accept the <a href="/privacy-policy/">Privacy Policy</a>. </span> </label> </div> </div> </form> <style> form#sib_signup_form_10 p.sib-alert-message { padding: 6px 12px; margin-bottom: 20px; border: 1px solid transparent; border-radius: 4px; -webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box; } form#sib_signup_form_10 p.sib-alert-message-error { background-color: #f2dede; border-color: #ebccd1; color: #a94442; } form#sib_signup_form_10 p.sib-alert-message-success { background-color: #dff0d8; border-color: #d6e9c6; color: #3c763d; } form#sib_signup_form_10 p.sib-alert-message-warning { background-color: #fcf8e3; border-color: #faebcc; color: #8a6d3b; } </style> </div> </div> </div> <div class="footer-3 text-left mt-4"> <div class="d-block d-md-none d-lg-block large-small-screen" role="contentinfo"> <div class="row"> <div class="col-12 col-xs-6 col-sm-6 col-lg-4 col-xl-3 my-3" role="navigation" aria-label="Primary footer menu"> <div class="footer-nav nav-cookieyes" aria-label="CookieYes footer menu"><h2 class="title cookieyes">CookieYes</h2><ul class="nav-list list-unstyled"><li><a href="/pricing/" class="nav-link">Pricing</a></li><li><a href="/features/" class="nav-link">Features</a></li><li><a href="/category/documentation/faq/" class="nav-link">FAQ</a></li></ul></div> <div class="footer-nav nav-products" aria-label="Products footer menu"><h2 class="title products">Products</h2><ul class="nav-list list-unstyled"><li><a href="/product/shopify-cookie-consent/" class="nav-link">Shopify App</a></li><li><a href="/product/cookie-consent/" class="nav-link">Consent Management Platform</a></li><li><a href="/product/wordpress-plugin/" class="nav-link">WordPress Plugin</a></li></ul></div> <div class="footer-nav nav-usecases" aria-label="Use Cases footer menu"><h2 class="title usecases">Use Cases</h2><ul class="nav-list list-unstyled"><li><a href="/founder-use-cases/" class="nav-link">Founder</a></li><li><a href="/developer-use-cases/" class="nav-link">Developer</a></li><li><a href="/marketer-use-cases/" class="nav-link">Marketer</a></li><li><a href="/agency-use-cases/" class="nav-link">Agency</a></li></ul></div> </div> <div class="col-12 col-xs-6 col-sm-6 col-lg-4 col-xl-3 my-3"> <div class="footer-nav nav-solutions" aria-label="Solutions footer menu"><h2 class="title solutions">Solutions</h2><ul class="nav-list list-unstyled"><li><a href="/product/cookie-consent/" class="nav-link">GDPR EU & UK</a></li><li><a href="/ccpa-compliance/" class="nav-link">CCPA California</a></li><li><a href="/saudi-arabia-pdpl-compliance/" class="nav-link">CPRA California</a></li><li><a href="/ccpa-compliance/" class="nav-link">IAB TCF v2.2</a></li><li><a href="/saudi-arabia-pdpl-compliance/" class="nav-link">Google Consent Mode</a></li><li><a href="/regulations/" class="nav-link view-more">All regulations</a></li></ul></div> <div class="footer-nav nav-compare" aria-label="Compare footer menu"><h2 class="title compare">Compare</h2><ul class="nav-list list-unstyled"><li><a href="/cookiebot/" class="nav-link">Cookiebot</a></li><li><a href="/iubenda/" class="nav-link">Iubenda</a></li><li><a href="/complianz-alternative/" class="nav-link">Complianz</a></li></ul></div> </div> <div class="col-12 col-xs-6 col-sm-6 col-lg-4 col-xl-3 my-3"> <div class="footer-nav nav-resources" aria-label="Resources footer menu"><h2 class="title resources">Resources</h2><ul class="nav-list list-unstyled"><li><a href="/category/blog/" class="nav-link">Blogs</a></li><li><a href="/knowledge-base/" class="nav-link">Knowledge Base</a></li><li><a href="/infographics/" class="nav-link">Infographics</a></li><li><a href="/newsletter-signup/" class="nav-link">Newsletter</a></li><li><a href="/about/" class="nav-link">About</a></li></ul></div> <div class="footer-nav nav-free-tools" aria-label="Free Tools footer menu"><h2 class="title free-tools">Free Tools</h2><ul class="nav-list list-unstyled"><li><a href="/privacy-policy-generator/" class="nav-link">Privacy Policy Generator</a></li><li><a href="/free-cookie-policy-generator/" class="nav-link">Cookie Policy Generator</a></li><li><a href="/cookie-checker/" class="nav-link">Cookie Checker</a></li><li><a href="/google-consent-mode-checker/" class="nav-link">Google Consent Mode Checker</a></li></ul></div> </div> <div class="col-12 col-xs-6 col-sm-6 col-lg-4 col-xl-3 my-3"> <div class="footer-nav nav-partners" aria-label="Partners footer menu"><h2 class="title partners">Partners <span class="highlight green-bg">Join us!</span></h2><ul class="nav-list list-unstyled"><li><a href="/agency/" class="nav-link">Agency Partner</a></li><li><a href="/affiliates/" class="nav-link">Affiliate Partner</a></li><li><a href="/join-as-partner/" class="nav-link">Strategic Partner</a></li><li><a href="/partner-directory/" class="nav-link">Partner Directory</a></li></ul></div> <div class="footer-nav nav-support" aria-label="Support footer menu"><h2 class="title support">Support</h2><ul class="nav-list list-unstyled"><li><a href="/category/documentation/" class="nav-link">Help Center</a></li><li><a href="/support/" 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