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menu-item-2755"><a href="https://transcrip-group.com/therapeutic-areas/">Therapeutic Areas</a></li> <li id="menu-item-3349" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-3349"><a href="#">Careers at tranScrip</a> <ul class="sub-menu"> <li id="menu-item-2753" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2753"><a href="https://transcrip-group.com/careers/">Careers</a></li> <li id="menu-item-508" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-508"><a href="https://transcrip-group.com/careers/vacancies/">Vacancies</a></li> <li id="menu-item-3332" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3332"><a href="https://transcrip-group.com/careers/working-at-transcrip/">Working at tranScrip</a></li> </ul> </li> <li id="menu-item-2759" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2759"><a href="https://transcrip-group.com/resource/">Resources</a></li> <li id="menu-item-1192" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1192"><a href="https://transcrip-group.com/news/">News</a></li> <li id="menu-item-1191" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1191"><a href="https://transcrip-group.com/events/">Events</a></li> <li id="menu-item-3334" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3334"><a href="https://transcrip-group.com/contact-us/">Contact Us</a></li> </ul> </div> </div> </div> </header><section id="hero" class="bg-light-grey d-flex align-items-start hero-double-text"> <div class="container"> <div class="hero-content-wrapper">  <div class="row hero--title-row"> <div class="col-12 hero--title"> <h1 class="font-bold colour-primary text-33 leading-normal">Privacy Policy</h1> </div> </div> <div class="row align-items-start"> <div class="col-12 col-lg-7 mb-2"> <p class="colour-mid-purple text-23 font-semibold leading-relaxed">tranScrip respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data (including when you visit our website (regardless of where you visit it from)) and tell you about your privacy rights and how the law protects you.</p> </div> </div> </div> </div> </section><section class="career-main-content"> <div class="container"> <div class="career-main-content-wrapper"> <div class="career-main-content-section"> <div class="row career-main-content-title-row"> <div class="col-12 col-lg-6 career-introduction-content-title"> <h2>tranScrip Group - Privacy Policy</h2> </div> </div> <div class="row career-main-content-text-row"> <div class="col wysiwyg-content career-main-content-text"> <p><strong>1. IMPORTANT INFORMATION AND WHO WE ARE<br /> 2. THE DATA WE COLLECT ABOUT YOU<br /> 3. HOW IS YOUR PERSONAL DATA COLLECTED<br /> 4. HOW WE USE YOUR PERSONAL DATA<br /> 5. DISCLOSURES OF YOUR PERSONAL DATA<br /> 6. INTERNATIONAL TRANSFERS<br /> 7. DATA SECURITY<br /> 8. DATA RETENTION<br /> 9. YOUR LEGAL RIGHTS<br /> 10. GLOSSARY</strong></p> <p>Please use the <em>Glossary</em> to understand the meaning of some of the terms used in this privacy policy.</p> </div> </div> </div> </div> </div> </section> <section class="full-width-text bg-white"> <div class="container"> <div class="row align-items-center full-width-text--content-wrapper-row"> <div class="col-12 col-lg-12 full-width-text--content-wrapper"> <div class="row full-width-text--content-row"> <div class="col wysiwyg-content full-width-text--content"> <p><strong>1. IMPORTANT INFORMATION AND WHO WE ARE</strong></p> <p><strong>Purpose of this privacy notice</strong><br /> This privacy policy aims to give you information on how tranScrip collects and processes your personal data, including but not limited to, any personal data you may provide through this website and/or when you sign up for our newsletter, send us electronic communications (including completing our ‘Contact Us’ form), engage with us at congresses/events, participate in medical trials run by our clients or engage with us through social media channels (such as LinkedIn).</p> <p>This website is not intended for children.</p> <p>We do not usually collect data relating to children however in limited circumstances we may process personal data relating to children on behalf of our clients. If we do process children’s data, we ensure that we have identified the correct lawful basis for doing so. Where we are relying on consent as the lawful basis, we or our clients will obtain parental consent for children under the age of 13.</p> <p>It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.</p> <p><strong>Controller</strong><br /> tranScrip is made up of different legal entities, details of which can be found below. This privacy notice is issued on behalf of the European entities within the tranScrip Group so when we mention “tranScrip”, “we”, “us” or “our” in this privacy notice, we are referring to the relevant European company/branch in the tranScrip Group responsible for processing your data. The particular legal entity and controller will depend on the activities in connection with which we are collecting and processing your information. If you are in doubt about which entity this is, please <a href="mailto:info@transcrip-group.com">contact us</a>. This privacy notice does not cover any of the tranScrip Group entities based outside of Europe, which have their own, separate privacy policies.</p> <p>We have an appointed data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO using the details set out below.</p> <p><strong>Contact details</strong><br /> <strong>tranScrip Limited (company no 12905199)</strong><br /> • Postal Address: tranScrip Limited, Arena Offices, 100 Berkshire Place, Wokingham, England, RG41 5RD.<br /> • Email Address: <a href="mailto:DPO@transcrip-group.com">DPO@transcrip-group.com</a><br /> • Telephone number: +44 (0)203 627 1104</p> <p><strong> tranScrip Ireland Limited (company no. 352250)</strong><br /> • Postal Address: Unit 9A, Plato Business Park, Damastown, Dublin 15, D15 PA4C, Ireland.<br /> • Email Address: <a href="mailto:DPO@transcrip-group.com">DPO@transcrip-group.com</a><br /> • Telephone Number: +353 (0)1 885 1710</p> <p>You have the right to make a complaint at any time to the relevant supervisory authority for data protection issues. For the UK the regulator is the Information Commissioner’s Office (ICO), (<a href="http://www.ico.org.uk">www.ico.org.uk</a>), for Ireland the regulator is the Data Protection Commission (<a href="http://www.dataprotection.ie">www.dataprotection.ie</a>) and for Switzerland the regulator is the Federal Data Protection and Information Commissioner (FDPIC), (<a href="https://www.edoeb.admin.ch/edoeb/en/home.html">https://www.edoeb.admin.ch/edoeb/en/home.html</a>). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please <a href="mailto:info@transcrip-group.com">contact us</a> in the first instance.</p> <p>This version was last updated in <strong>September 2024</strong> and historic versions can be obtained by <a href="mailto:info@transcrip-group.com">contacting us</a>.</p> <p>It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.</p> <p><strong>Third-party links</strong><br /> This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.</p> <p><strong>2. THE DATA WE COLLECT ABOUT YOU</strong></p> <p>Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).</p> <p>We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:</p> <ul> <li><strong>Identity Data</strong> includes first name, maiden name, last name, username or similar identifier, patient ID number, marital status, title, date of birth, gender, job title, LinkedIn Bio/URLs and passport details.</li> <li><strong>Contact Data</strong> includes billing address, residential address, email address and telephone numbers.</li> <li><strong>Financial Data</strong> includes bank account and payment card details.</li> <li><strong>Transaction Data</strong> includes details about payments to and from you and other details of services you have purchased from us.</li> <li><strong>Technical Data</strong> includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.</li> <li><strong>Profile Data</strong> includes your interests, preferences, feedback, survey responses, CVs/Bios and professional qualifications.</li> <li><strong>Usage Data</strong> includes information about how you use our website and services.</li> <li><strong>Marketing and Communications Data</strong> includes your preferences in receiving marketing from us (including signing up to newsletters/requesting brochures) and our third parties and your communication preferences.</li> </ul> <p>We also collect, use and share<strong> Aggregated Data</strong> such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will <strong>not</strong> directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.</p> <p><strong>Special Categories of Personal Data</strong><br /> We may also collect, store and use the following more sensitive types of personal information:</p> <ul> <li>Information about your health, including your medical history, any medical conditions and medications, relating to your participation in medical trials (which may include whether you, or your partner, are/is or become pregnant during a trial (and if so, details of the pregnancy, including the health of the child at birth and any adverse events relating to your trial participation).</li> <li>Information about your dietary requirements, relating to your participation in congresses.</li> <li>Genetic information and biometric data relating to your participation in medical trials.</li> <li>Information about your race or ethnicity.</li> </ul> <p>Most Special Category Data we process is pseudonymised. This means that we do not necessarily have the key to identify you, but someone is holding the key (for example the trial doctor in a medical trial). Pseudonymised personal data is still personal data for the purposes of UK/EU GDPR.</p> <p><strong>If you fail to provide personal data</strong><br /> Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.</p> <p><strong>3. HOW IS YOUR PERSONAL DATA COLLECTED</strong></p> <p>We use different methods to collect data from and about you including through:</p> <p><strong>Direct interactions.</strong> You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:</p> <ul> <li>apply for our services;</li> <li>ask us to arrange your place at congresses;</li> <li>request meetings at, or engage with us during, congresses and events;</li> <li>subscribe to our service or publications;</li> <li>engage with us to facilitate your contract with our clients;</li> <li>request marketing to be sent to you; or</li> <li>give us feedback or contact us.</li> </ul> <p><strong>Automated technologies or interactions.</strong> As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookie and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our <em>cookie policy</em> for further details.</p> <p><strong>Third parties or publicly available sources.</strong> We will receive personal data about you from various third parties and public sources as set out below:</p> <ul> <li>Identity Data, Contact Data, Financial Data, Transaction Data, Profile Data, Marketing and Communications Data and Special Category Data from our clients, when we deliver contracted services.</li> <li>Technical Data from analytics providers such as Google based inside or outside the EU.</li> <li>Financial and Transaction Data from banks based inside or outside the UK and the EU.</li> <li>Identity and Contact Data from publicly availably sources such as Companies House based inside and outside the UK and the EU and/or public websites which display information about you, such as LinkedIn or other Social Media Channels.</li> <li>Identity and Contact Data from the providers of congresses which you may attend.</li> <li>Identity and Contact Data from clinical trial participants, where they have given your details as their next of kin.</li> </ul> <p><strong>4. HOW WE USE YOUR PERSONAL DATA</strong></p> <p>We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:</p> <ul> <li>Where we need to perform the contract we are about to enter into or have entered into with you.</li> <li>Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.</li> <li>Where we need to comply with a legal obligation.</li> </ul> <p>You can find out more about the types of lawful basis that we will rely on to process your personal data below.</p> <p>We rely on consent as a legal basis infrequently, usually only in circumstances in relation to sending direct marketing communications to you by email or if you have asked us to arrange your attendance at congresses. You have the right to withdraw consent to marketing at any time by <a href="mailto:info@transcrip-group.com">contacting us</a>.</p> <p>Where we are processing Special Category data, we rely on your explicit consent, in addition to one of the lawful bases set out above.</p> <p><strong>Purposes for which we will use your personal data</strong><br /> We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.</p> <p>Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please <a href="mailto:info@transcrip-group.com">contact us</a> if you need details about the specific legal ground on which we are relying to process your personal data where more than one ground has been set out in the table below.</p> <table width="100%"> <tbody> <tr> <td width="33%"><center><strong>Purpose/Activity</strong></center></td> <td width="25%"><center><strong>Type of data</strong></center></td> <td width="40%"><center><strong>Lawful basis for processing,</strong></center><center><strong>including basis of legitimate interest</strong></center></td> </tr> <tr> <td width="33%">To register you as a new client or supplier</td> <td width="25%">(a) Identity</p> <p>(b) Contact</td> <td width="40%">(a) Performance of a contract with you</td> </tr> <tr> <td width="33%">To deal with requests for proposals and leads</td> <td width="25%">(a) Identity</p> <p>(b) Contact</td> <td width="40%">(a) Necessary for our legitimate interests (to develop our services and grow our business)</td> </tr> <tr> <td width="33%">To process the services we provide you or you provide to us including:</p> <p>(a) Manage payments, fees and charges</p> <p>(b) Collect and recover money owed to us</td> <td width="25%">(a) Identity</p> <p>(b) Contact</p> <p>(c) Financial</p> <p>(d) Transaction</p> <p>(e) Marketing and Communications</td> <td width="40%">(a) Performance of a contract with you</p> <p>(b) Necessary for our legitimate interests (to recover debts due to us)</td> </tr> <tr> <td width="33%">To manage our relationship with you which will include:</p> <p>(a) Notifying you about changes to our terms or privacy policy</p> <p>(b) Asking you to leave a review or take a survey</p> <p>(c) maintaining up to date records (such as update to date email addresses/job titles)</td> <td width="25%">(a) Identity</p> <p>(b) Contact</p> <p>(c) Profile</p> <p>(d) Marketing and Communications</td> <td width="40%">(a) Performance of a contract with you</p> <p>(b) Necessary to comply with a legal obligation</p> <p>(c) Necessary for our legitimate interests (to keep our records updated and to study how clients use our services)</td> </tr> <tr> <td width="33%">To enable you to complete a survey</td> <td width="25%">(a) Identity</p> <p>(b) Contact</p> <p>(c) Profile</p> <p>(d) Usage</p> <p>(e) Marketing and Communications</td> <td width="40%">(a) Performance of a contract with you</p> <p>(b) Necessary for our legitimate interests (to study how clients use our services, to develop them and grow our business)</td> </tr> <tr> <td width="33%">To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)</td> <td width="25%">(a) Identity</p> <p>(b) Contact</p> <p>(c) Technical</td> <td width="40%">(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)</p> <p>(b) Necessary to comply with a legal obligation</td> </tr> <tr> <td width="33%">To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you</td> <td width="25%">(a) Identity</p> <p>(b) Contact</p> <p>(c) Profile</p> <p>(d) Usage</p> <p>(e) Marketing and Communications</p> <p>(f) Technical</td> <td width="40%">(a) Necessary for our legitimate interests (to study how clients use our services, to develop them, to grow our business and to inform our marketing strategy)</td> </tr> <tr> <td width="33%">To use data analytics to improve our website, services, marketing, client relationships and experiences</td> <td width="25%">(a) Technical</p> <p>(b) Usage</td> <td width="40%">(a) Necessary for our legitimate interests (to define types of clients for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)</td> </tr> <tr> <td width="33%">To make suggestions and recommendations to you about services that may be of interest to you</td> <td width="25%">(a) Identity</p> <p>(b) Contact</p> <p>(c) Technical</p> <p>(d) Usage</p> <p>(e) Profile</p> <p>(f) Marketing and Communications</td> <td width="40%">(a) Necessary for our legitimate interests (to develop our services and grow our business)</td> </tr> <tr> <td width="33%">To comply with audit requirements</td> <td width="25%">(a) Identity</p> <p>(b) Contact</p> <p>(c) Financial</td> <td width="40%">(a) Necessary for our legitimate interests (to comply with financial audit requirements)</p> <p>(b) Necessary to comply with a legal obligation</td> </tr> <tr> <td width="33%">To arrange your attendance at congresses, or engage/ have meetings with you at congresses</td> <td width="25%">(a) Identity</p> <p>(b) Contact</p> <p>(c) Profile</p> <p>(d) Marketing and Communications</td> <td width="40%">(a) Consent</p> <p>(b) Necessary for our legitimate interests (to develop our services and grow our business)</p> <p> </td> </tr> <tr> <td width="33%">To arrange/organise Scientific Advisory Boards (SABs) and your attendance at such SABs on behalf of our clients</td> <td width="25%">(a) Identity</p> <p>(b) Contact</p> <p>(c) Financial</p> <p> </td> <td width="40%">(a) Necessary for our legitimate interests (to deliver contracted services to our clients)</p> <p>(b) Consent</p> <p> </td> </tr> <tr> <td width="33%">Carrying out/assisting with clinical trials/clinical studies, including but not limited to:</p> <p>(a) auditing trial data</p> <p>(b) reviewing/ analysing trial data and laboratory data</p> <p>(c) liaising with trial doctors</p> <p>(d) reviewing and analysing Serious Adverse Event forms</p> <p>(d) reviewing and analysing drug safety reports</p> <p>(e) medical monitoring</td> <td width="25%">(a) Identity</p> <p>(b) Special Category Data</p> <p> </td> <td width="40%">(a) Necessary for our legitimate interests (to deliver contracted services to our clients)</p> <p>(b) Necessary to comply with a legal obligation</td> </tr> <tr> <td width="33%">Preparing/reviewing submissions or applications to regulatory bodies/authorities (including regulatory bodies who approve medicines and medical devices) to assist our clients with drug/clinical trial/medicine/medical device approvals</td> <td width="25%">(a) Identity</p> <p>(b) Special Category Data</p> <p> </td> <td width="40%">(a) Necessary for our legitimate interests (to deliver contracted services to our clients)</p> <p>(b) Necessary to comply with a legal obligation</td> </tr> <tr> <td width="33%">Assisting with post-approval submissions to regulatory bodies/authorities (including regulatory bodies who approve medicines and medical devices)</td> <td width="25%">(a) Identity</p> <p>(b) Special Category Data</p> <p> </td> <td width="40%">(a) Necessary for our legitimate interests (to deliver contracted services to our clients)</p> <p>(b) Necessary to comply with a legal obligation</td> </tr> <tr> <td width="33%">To facilitate contracts between you and our clients</td> <td width="25%">(a) Identity</p> <p>(b) Contact</p> <p>(c) Financial</p> <p>(d) Transaction</td> <td width="40%">(a) Necessary for our legitimate interests (to deliver contracted services to our clients)</p> <p> </td> </tr> <tr> <td width="33%">Medical writing support for the preparation of clinical study reports</td> <td width="25%">(a) Identity</p> <p>(b) Contact</p> <p>(c) Special Category Data</td> <td width="40%">(a) Necessary for our legitimate interests (to deliver contracted services to our clients)</p> <p> </td> </tr> <tr> <td width="33%">Supporting design and implementation of clinical development plans</td> <td width="25%">(a) Identity</p> <p>(b) Contact</p> <p>(c) Special Category Data</td> <td width="40%">(a) Necessary for our legitimate interests (to deliver contracted services to our clients)</p> <p> </td> </tr> </tbody> </table> <p> </p> <p><strong>Marketing</strong><br /> We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.</p> <p>We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which, services and offers may be relevant for you (we call this marketing).</p> <p>You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.</p> <p><strong>Third-party marketing</strong><br /> We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.</p> <p><strong>Opting out</strong><br /> You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by <a href="mailto:info@transcrip-group.com">contacting us</a> at any time.</p> <p>Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase, service experience or other transactions.</p> <p><strong>Cookies</strong><br /> You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see the <em>Cookie Policy</em>.</p> <p><strong>Change of purpose</strong><br /> We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please <a href="mailto:info@transcrip-group.com">contact us</a>.</p> <p>If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.</p> <p>Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.</p> <p><strong>5. DISCLOSURES OF YOUR PERSONAL DATA</strong></p> <p>We may share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.</p> <ul> <li>Internal Third Parties as set out in the Glossary.</li> <li>External Third Parties as set out in the Glossary.</li> <li>Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.</li> </ul> <p>We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.</p> <p><strong>6. INTERNATIONAL TRANSFERS</strong></p> <p>We share your personal data within the tranScrip Group. This may involve transferring your data outside the UK and European Economic Area (EEA).</p> <p>Some of our External Third Parties are based outside the UK and European Economic Area (EEA). Where they are the controller of the data, we will share your personal data with them as part of the services we provide, which will involve a transfer of data outside the UK and EEA. Where they are a processor acting on our behalf, their processing of your personal data will involve a transfer of data outside the UK and EEA.</p> <p>Whenever we transfer your personal data out of the UK and EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:</p> <ul> <li>We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government and European Commission. For further details, see <a href="https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/international-transfers/">International transfers | ICO</a> (for UK) and <a href="https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en">Adequacy decisions | European Commission (europa.eu)</a> (for EU/EEA); or</li> <li>Where we use certain service providers, we may use specific contracts as issued by the Information Commissioner’s Office under Section 119A Data Protection Act 2018 or as approved by the European Commission which give personal data the same protection it has in the UK and Europe. For further details, see <a href="https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/international-data-transfer-agreement-and-guidance/">International data transfer agreement and guidance | ICO</a> (for UK) and <a href="https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en">Standard Contractual Clauses (SCC) | European Commission (europa.eu)</a> (for EU/EEA).</li> </ul> <p>Please <a href="mailto:info@transcrip-group.com">contact us</a> if you want further information on the specific mechanism used by us when transferring your personal data out of the UK and EEA.</p> <p><strong>7. DATA SECURITY</strong></p> <p>We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.</p> <p>We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.</p> <p><strong>8. DATA RETENTION</strong></p> <p><strong>How long will you use my personal data for?</strong><br /> We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.</p> <p>To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.</p> <p>Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by <a href="mailto:info@transcrip-group.com">contacting us</a>.</p> <p>In some circumstances you can ask us to delete your data: see your legal rights below for further information.</p> <p>In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.</p> <p><strong>9. YOUR LEGAL RIGHTS</strong></p> <p>Under certain circumstances, you have rights under data protection laws in relation to your personal data.</p> <ul> <li><em>Request access to your personal data.</em></li> <li><em>Request correction of your personal data.</em></li> <li><em>Request erasure of your personal data.</em></li> <li><em>Object to processing of your personal data.</em></li> <li><em>Request restriction of processing your personal data.</em></li> <li><em>Request transfer of your personal data.</em></li> <li><em>Right to withdraw consent.</em></li> </ul> <p>You can find out more about these rights below.</p> <p>If you wish to exercise any of the rights set out above, please <a href="mailto:info@transcrip-group.com">contact us</a>.</p> <p><strong>No fee usually required</strong><br /> You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.</p> <p><strong>What we may need from you</strong><br /> We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.</p> <p><strong>Time limit to respond</strong><br /> We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.</p> <p><strong>10. GLOSSARY</strong></p> <p><strong>Lawful Basis</strong><br /> <strong>Legitimate Interest</strong> means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by <a href="mailto:info@transcrip-group.com">contacting us</a>.</p> <p><strong>Performance of Contract</strong> means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.</p> <p><strong>Comply with a legal obligation</strong> means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.</p> <p><strong>Third Parties</strong><br /> <strong>Internal Third Parties</strong><br /> Other companies in the tranScrip Group acting as joint controllers or processors and who are based in the UK, EEA and Switzerland.</p> <p><strong>External Third Parties</strong></p> <ul> <li>Service providers acting as processors based within and outside the UK and EEA who provide IT and system administration services.</li> <li>Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the UK, EEA and Switzerland, who provide consultancy, banking, legal, insurance and accounting services.</li> <li>HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom and EEA who require reporting of processing activities in certain circumstances.</li> <li>Our clients, who may be based within or outside the UK and EEA, including in Switzerland and the United States of America.</li> <li>Health/Medicine Regulators/authorities (for example the Medicines and Healthcare products Regulatory Agency/ US Food and Drug Administrator and the European Medicines Agency) based in within and outside the UK and EEA, including but not limited to Switzerland and the United States of America.</li> <li>Medical Clinical Trial Sites, within and outside the UK and EEA.</li> <li>Sub-contractors or consultants, who we engage, based within and outside the UK and EEA (including but not limited to South Africa).</li> <li>Key Opinion Leaders (who are healthcare professionals), who we facilitate our clients’ engagement with and who are based within and outside the UK and EEA.</li> </ul> <p><strong>Your legal rights</strong><br /> You have the right to:</p> <p><strong>Request access</strong> to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.</p> <p><strong>Request correction</strong> of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.</p> <p><strong>Request erasure</strong> of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.</p> <p><strong>Object to processing</strong> of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.</p> <p><strong>Request restriction of processing</strong> of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:</p> <ul> <li>If you want us to establish the data’s accuracy.</li> <li>Where our use of the data is unlawful, but you do not want us to erase it.</li> <li>Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.</li> <li>You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it.</li> </ul> <p><strong>Request the transfer</strong> of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.</p> <p><strong>Withdraw consent</strong> at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.</p> <p><strong>tranScrip Group Legal Entities</strong></p> <table> <tbody> <tr> <td width="301"><center><strong>Name of Legal Entity</strong></center></td> <td width="301"><center><strong>Registered Office</strong></center></td> </tr> <tr> <td width="301">Project Altair Holdco Limited (Company No. 12920804)</td> <td width="301">100 Berkshire Place, Wokingham, England, RG41 5RD</td> </tr> <tr> <td width="301">Project Altair Midco Limited (Company No. 12905318)</td> <td width="301">100 Berkshire Place, Wokingham, England, RG41 5RD</td> </tr> <tr> <td width="301">tranScrip Limited (Company No. 12905199)</td> <td width="301">100 Berkshire Place, Wokingham, England, RG41 5RD</td> </tr> <tr> <td width="301">tranScrip Ireland Limited (Company No. 352250)</td> <td width="301">Unit 9A, Plato Business Park, Damastown, Dublin 15, D15 PA4C, Ireland</td> </tr> <tr> <td width="301">tranScrip Partners International Limited (Company No. 07914618)</td> <td width="301">100 Berkshire Place, Wokingham, England, RG41 5RD</td> </tr> <tr> <td width="301">tranScrip Switzerland GmbH</td> <td width="301">C/O Edward Currie, Vorderbergrain 26, 4104 Oberwi, Schweiz</td> </tr> </tbody> </table> </div> </div> </div> </div> </div> </section> <section class="global-call-to-action bg-dark-green" > <div class="container"> <div class="row global-call-to-action-title-row"> <div class="col-12 global-call-to-action-title"> <h2>Contact Us</h2> </div> </div> <div class="row global-call-to-action-content-row"> <div class="col-12 col-md-8 col-lg-9 global-call-to-action-content"> <p>Our experienced physicians and scientists, together with our regulatory, clinical and commercial experts can support you to maximise the value of your products. 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