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11.3987 6.21236 11.1384 6.47271L6.47173 11.1394C6.21138 11.3997 5.78927 11.3997 5.52892 11.1394C5.26857 10.879 5.26857 10.4569 5.52892 10.1966L9.05752 6.66797H1.33366C0.965469 6.66797 0.666992 6.36949 0.666992 6.0013C0.666992 5.63311 0.965469 5.33464 1.33366 5.33464H9.05752L5.52892 1.80604C5.26857 1.54569 5.26857 1.12358 5.52892 0.863231Z"></path></svg> </i> </a> </li> <li class="cmp-list__item"> <a href="/help-and-support/account-membership.html#CanIviewmyproductdetailsanddocumentsonline" target="_self" class="cmp-list__item-link" id="Accessing-documents" data-event="site interaction" data-type="links" data-location="link list" data-description="accessing documents"> <span class="cmp-list__item-title">Accessing documents</span> <i class="c-icon c-icon--small" aria-hidden="true"> <svg width="12" height="12" viewBox="0 0 12 12" xmlns="http://www.w3.org/2000/svg"><path d="M5.52892 0.863231C5.78927 0.602881 6.21138 0.602881 6.47173 0.863231L11.1384 5.5299C11.3987 5.79025 11.3987 6.21236 11.1384 6.47271L6.47173 11.1394C6.21138 11.3997 5.78927 11.3997 5.52892 11.1394C5.26857 10.879 5.26857 10.4569 5.52892 10.1966L9.05752 6.66797H1.33366C0.965469 6.66797 0.666992 6.36949 0.666992 6.0013C0.666992 5.63311 0.965469 5.33464 1.33366 5.33464H9.05752L5.52892 1.80604C5.26857 1.54569 5.26857 1.12358 5.52892 0.863231Z"></path></svg> </i> </a> </li> </ul> </div> <div class="title cmp-title-center u-spacing-top-medium u-spacing-bottom-base aem-GridColumn aem-GridColumn--default--12"> <div id="intouch" class="cmp-title"> <h2 class="cmp-title__text">Get in touch with us</h2> </div> </div> <div class="tiles parent u-spacing-bottom-medium aem-GridColumn aem-GridColumn--default--12"><div id="container_container_tiles"> <div class="three-column-grid"> <div class="col"> <div class="tile-wrapper"> <div class="cmp-tile" id="container_tiles_tile-1"> <i class="icon illustrative" aria-hidden="true"> <svg xmlns="http://www.w3.org/2000/svg" width="32" height="32" viewBox="0 0 32 32"> <path 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01-.22-.144c-.024-.021-.123-.12-.27-.265l-.47-.466a92.877 92.877 0 00-1.506-1.45 35.602 35.602 0 00-1.597-1.43 7.927 7.927 0 00-.587-.449 1.83 1.83 0 00-.148-.091l-.03-.002a48.386 48.386 0 00-.986-.02c-.622-.007-1.454-.01-2.415-.01-1.921-.001-4.345.008-6.592.019a.75.75 0 01-.007-1.5c2.247-.01 4.674-.02 6.6-.02.962.001 1.8.004 2.43.01zM22.832 23.89h-12.21v-1.5h12.21v1.5z" clip-rule="evenodd"/> <path fill-rule="evenodd" d="M25.128 21.25a1.57 1.57 0 101.572 1.57 1.57 1.57 0 00-1.572-1.57zm-3.072 1.57a3.07 3.07 0 013.072-3.07 3.07 3.07 0 11-3.072 3.07zM8.326 21.25a1.57 1.57 0 101.572 1.57 1.57 1.57 0 00-1.572-1.57zm-3.072 1.57a3.07 3.07 0 013.072-3.07 3.07 3.07 0 11-3.072 3.07zM7.014 6.1a.75.75 0 01.65.375l4.821 8.354a.75.75 0 01-.65 1.125H2.19a.75.75 0 01-.65-1.125l4.825-8.354a.75.75 0 01.65-.375zM3.49 14.454h7.047L7.014 8.35 3.49 14.454z" clip-rule="evenodd"/> <path fill-rule="evenodd" d="M7.014 9.665a.75.75 0 01.75.75v1.323a.75.75 0 01-1.5 0v-1.323a.75.75 0 01.75-.75z" 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You can <a href="https://my.racv.com.au/s/lodge-claim?p=ins" target="_self">manage your claim</a> and pay your excess online as well. </p> <p>For travel insurance, you can make a claim within the <a href="https://racv-onlineclaim.tmnfatravelinsurance.com.au/Account/Login" target="_self">travel insurance portal</a>.</p> <p>Find out how to prepare for and make a claim. Take a look at our handy claims guides:</p> <ul> <li><a href="/insurance/claims/motor-insurance.html" target="_self">vehicle insurance claims</a></li> <li><a href="/insurance/claims/home-insurance.html" target="_self">home insurance claims</a></li> <li><a href="/insurance/claims/travel-insurance.html" target="_self">travel insurance claims.</a></li> </ul> <p><b>Over the phone<br/> <br/> </b>For motor, home, boat, business and caravan insurance claims, call <a href="tel:131903" target="_self">13 19 03</a>.</p> <p>For travel insurance claims, call <a href="tel:1300207387" target="_self">1300 207 387</a>.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" id="RACVClub"> <h3 class="cmp-accordion__header"> <button id="RACVClub-button" class="cmp-accordion__button" type="button" aria-controls="RACVClub-panel" data-cmp-hook-accordion="button" data-event="site interaction" data-type="accordion" data-location="accordion" data-description="racv club"> <span class="cmp-accordion__title">RACV Club</span> <span class="cmp-accordion__icon" aria-hidden="true"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="RACVClub-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="RACVClub-button"><div class="text u-spacing-bottom-medium"> <div id="text-3eb7fd888a" class="cmp-text"> <p>RACV Club members can contact our locations by phone, post or email.</p> <p>If you prefer, you can <a href="/travel-leisure/racv-club/contact-us.html" target="_self">send us an enquiry</a> and we’ll get back to you shortly. </p> <p><b>RACV Club Membership<br/> </b>Call: <a href="tel:1300501501" target="_self">1300 501 501</a><br/> Email: <a href="mailto:clubmembership@racv.com.au" target="_self">clubmembership@racv.com.au</a></p> <p><b>Our locations</b></p> <p><b>City Club</b><br/> Call <a href="tel:0399448888" target="_self">03 9944 8888</a>.</p> <p><b>Healesville Country Club & Resort<br/> </b>Call <a href="tel:0359624899" target="_self">03 5962 4899</a>.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" id="RACVResorts"> <h3 class="cmp-accordion__header"> <button id="RACVResorts-button" class="cmp-accordion__button" type="button" aria-controls="RACVResorts-panel" data-cmp-hook-accordion="button" data-event="site interaction" data-type="accordion" data-location="accordion" data-description="racv resorts"> <span class="cmp-accordion__title">RACV Resorts</span> <span class="cmp-accordion__icon" aria-hidden="true"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="RACVResorts-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="RACVResorts-button"><div class="text u-spacing-bottom-medium"> <div id="text-2608bbd729" class="cmp-text"> <p>You can contact one of our resorts by phone or email.</p> <p><b>Cape Schanck Resort<br/> </b>Call: <a href="tel:0359508000" target="_self">03 5950 8000</a><br/> Email: <a href="mailto:capeschanck@resorts.racv.com.au" target="_self">capeschanck@resorts.racv.com.au</a></p> <p><b>Cobram Resort<br/> </b>Call: <a href="tel:0358719700">03 5871 9700</a><br/> Email: <a href="mailto:cobram@resorts.racv.com.au">cobram@resorts.racv.com.au</a></p> <p><b>Goldfields Resort<br/> </b>Call: <a href="tel:0353459600" target="_self">03 5345 9600</a><br/> Email: <a href="mailto:goldfields@resorts.racv.com.au" target="_self">goldfields@resorts.racv.com.au</a></p> <p><b>Healesville Country Club & Resort<br/> </b>Call: <a href="tel:0359624899">03 5962 4899</a> <br/> Email: <a href="mailto:healesville@club.racv.com.au" target="_self">healesville@club.racv.com.au</a></p> <p><b>Hobart Hotel<br/> </b>Call: <a href="tel:0362708600">03 6270 8600</a><br/> Email: <a href="mailto:hobart@resorts.racv.com.au">hobart@resorts.racv.com.au</a></p> <p><b>Inverloch Resort<br/> </b>Call: <a href="tel:0356740000" target="_self">03 5674 0000</a> <br/> Email: <a href="mailto:inverloch@resorts.racv.com.au" target="_self">inverloch@resorts.racv.com.au</a></p> <p><b>Noosa Resort<br/> </b>Call: <a href="tel:0753416300">07 5341 6300</a> <br/> Email: <a href="mailto:noosa@resorts.racv.com.au">noosa@resorts.racv.com.au</a></p> <p><b>Royal Pines Resort<br/> </b>Call: <a href="tel:0755978700">07 5597 8700</a> <br/> Email: <a href="mailto:royalpines@resorts.racv.com.au">royalpines@resorts.racv.com.au</a></p> <p><b>Torquay Resort<br/> </b>Call: <a href="tel:0352611600" target="_self">03 5261 1600</a> <br/> Email: <a href="mailto:torquay@resorts.racv.com.au" target="_self">torquay@resorts.racv.com.au</a></p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" id="Carsandtransport"> <h3 class="cmp-accordion__header"> <button id="Carsandtransport-button" class="cmp-accordion__button" type="button" aria-controls="Carsandtransport-panel" data-cmp-hook-accordion="button" data-event="site interaction" data-type="accordion" data-location="accordion" data-description="cars and transport"> <span class="cmp-accordion__title">Cars and transport</span> <span class="cmp-accordion__icon" aria-hidden="true"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="Carsandtransport-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="Carsandtransport-button"><div class="text u-spacing-bottom-medium"> <div id="text-b03588725f" class="cmp-text"> <p><b>Drive School </b></p> <p>If you’re looking for a driving instructor, <a href="/on-the-road/driving-maintenance/drive-school/find-a-drive-school-instructor.html" target="_self">search online</a> to find one suited to any learner driver. </p> <p>For further help with RACV Drive School, call <a href="tel:1300788229" target="_self">1300 788 229</a>.</p> <p><b>Roadside Assistance</b></p> <p>To get help for roadside emergencies, call <a href="tel:131111" target="_self">13 11 11</a>. </p> <p>If you have Total Care or Extra Care, you can call the priority line on <a href="tel:1800333300" target="_self">1800 333 300</a>.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" id="Home"> <h3 class="cmp-accordion__header"> <button id="Home-button" class="cmp-accordion__button" type="button" aria-controls="Home-panel" data-cmp-hook-accordion="button" data-event="site interaction" data-type="accordion" data-location="accordion" data-description="home"> <span class="cmp-accordion__title">Home</span> <span class="cmp-accordion__icon" aria-hidden="true"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="Home-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="Home-button"><div class="text u-spacing-bottom-medium"> <div id="text-3ce1cd62d0" class="cmp-text"> <p><b>Emergency trades</b></p> <p>If you have a home emergency, call <a href="tel:134663" target="_self">13 46 63</a>. We’ll send a qualified plumber, locksmith or electrician to you fast. </p> <p><a href="/in-your-home/trades/emergency-home-assist.html" target="_self">Learn more</a> about what we can help with.</p> <p><b>Home repairs and improvements</b></p> <p>If the job is not urgent, such as painting a wall or installing a light, you can book a <a href="/in-your-home/trades.html" target="_self">tradie online</a> and get the work done at a later time.</p> <p><b>Home security or Smart home</b></p> <p>Call <a href="tel:132756" target="_self">13 27 56</a> or <a href="/in-your-home/home-security.html" target="_self">discover more</a> about home security.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" id="Travelandexperiences"> <h3 class="cmp-accordion__header"> <button id="Travelandexperiences-button" class="cmp-accordion__button" type="button" aria-controls="Travelandexperiences-panel" data-cmp-hook-accordion="button" data-event="site interaction" data-type="accordion" data-location="accordion" data-description="travel and experiences"> <span class="cmp-accordion__title">Travel and experiences</span> <span class="cmp-accordion__icon" aria-hidden="true"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="Travelandexperiences-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="Travelandexperiences-button"><div class="text u-spacing-bottom-medium"> <div id="text-c0d59840dd" class="cmp-text"> <p><b>Travel insurance claims</b></p> <p>You can make a travel insurance claim 24/7 in the <a href="https://racv-onlineclaim.tmnfatravelinsurance.com.au/Account/Login" target="_self">online portal</a>. Otherwise, contact the claims team on <a href="tel:1300207387" target="_self">1300 207 387</a> for help.</p> <p>To learn more on how to make an RACV Travel Insurance claim, see our <a href="/insurance/claims/travel-insurance.html" target="_self">online guide</a>. </p> <p><b>RACV Travel and Experiences</b></p> <p>Call <a href="tel:131329" target="_self">13 13 29</a>.<br/> <a href="/travel-experiences.html" target="_self">Explore</a> travel options, like international driving permits, car hire and attraction tickets.</p> <p><b>Tours and cruises</b></p> <p>Call <a href="tel:1800850888" target="_self">1800 850 888</a>.<br/> Browse <a href="/travel-experiences/holidays/tours.html" target="_self">tours</a> and <a href="/travel-experiences/holidays/cruises.html" target="_self">cruises</a>.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" id="Finance"> <h3 class="cmp-accordion__header"> <button id="Finance-button" class="cmp-accordion__button" type="button" aria-controls="Finance-panel" data-cmp-hook-accordion="button" data-event="site interaction" data-type="accordion" data-location="accordion" data-description="finance"> <span class="cmp-accordion__title">Finance</span> <span class="cmp-accordion__icon" aria-hidden="true"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="Finance-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="Finance-button"><div class="text u-spacing-bottom-medium"> <div id="text-e5c15e50e2" class="cmp-text"> <p><b>Car and personal loans</b></p> <p>You can <a href="https://my.loans.racv.com.au/racvSspSignin?startURL=%2FracvSignin%3FredirectFrom%3DRACV" target="_self">manage an existing loan</a> online, including check your loan balance, view transaction summary or request a payout quote.</p> <p>For further help with your loan, call us on <a href="tel:131560" target="_self">13 15 60</a>.</p> <p><b>Salary solutions</b></p> <p>Call <a href="tel:1800680180" target="_self">1800 680 180</a>.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" id="RACVCorporate"> <h3 class="cmp-accordion__header"> <button id="RACVCorporate-button" class="cmp-accordion__button" type="button" aria-controls="RACVCorporate-panel" data-cmp-hook-accordion="button" data-event="site interaction" data-type="accordion" data-location="accordion" data-description="racv corporate"> <span class="cmp-accordion__title">RACV Corporate</span> <span class="cmp-accordion__icon" aria-hidden="true"></span> </button> </h3> <div data-cmp-hook-accordion="panel" id="RACVCorporate-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="RACVCorporate-button"><div class="text u-spacing-bottom-medium"> <div id="text-d6a31f2e3a" class="cmp-text"> <p><b>RACV Community Foundation </b></p> <p>Call <a href="tel:0397902919" target="_self">(03) 9790 2919</a>.</p> <p><b>Head Office</b></p> 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