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Aladdin X(アラジン エックス)のサポートページ
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"//www.aladdinx.jp/cdn/shopifycloud/shopify/assets/shop_events_listener-61fa9e0a912c675e178777d2b27f6cbd482f8912a6b0aa31fa3515985a8cd626.js"; document.getElementsByTagName('head')[0].appendChild(eventsListenerScript); })();</script> <script class="boomerang"> (function () { window.BOOMR = window.BOOMR || {}; window.BOOMR.themeName = "Slate"; window.BOOMR.themeVersion = "0.11.0"; window.BOOMR.shopId = 27915352; window.BOOMR.themeId = 83049676848; })();</script> <script defer src="https://www.aladdinx.jp/cdn/shopifycloud/perf-kit/shopify-perf-kit-1.0.2.min.js" data-application="storefront-renderer" data-shop-id="27915352" data-render-region="gcp-asia-southeast1" data-page-type="page" data-theme-instance-id="83049676848" data-monorail-region="shop_domain" data-resource-timing-sampling-rate="10" ></script> </head> <body id="aladdin-x-アラジン-エックス-のサポートページ" class="template-page"> <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WJ7FV3Q" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> <div id="shopify-section-header-new" class="shopify-section"><div data-section-id="header-new" data-section-type="header-section"> <header id="header-new" class="bg-black-1 flex jutify-content-center pl-1 pr-1"> <nav class="flex header__nav"> <h1 id="aladdin-lamp-logo"> <a href="/" class="text-decoration-none"> <img alt="世界初3in1家庭用プロジェクター Aladdin X(アラジン エックス)" src="//www.aladdinx.jp/cdn/shop/files/aladdin-all-logo.svg?v=4815878474332919698"> </a> </h1> <div class="nav__pc-only ml-auto"> <ul class="flex justify-content-center nav__ul"> <li class="nav-btn menu__single"> <div class="text-decoration-none"> <a href="/"> <span class="pl-1 pr-1 nav-product-logo-ax"><img src="//www.aladdinx.jp/cdn/shop/files/aladdin_x2-yellow.svg?v=3007060245437785547" alt="Aladdin X2(アラジン エックス)"></span> </a> </div> <ul class="menu__second ax-area flex align-items-center"> <li class="megamenu"> <a href="/pages/aladdin-x2-plus" class="text-decoration-none"> <div class="flex flex-direction-column align-items-center p-1"> <p class="font-weight-bold pb-1">さらに進化した<br>ハイエンドモデル</p> <img class="megamenu-product-image pb-1" src="//www.aladdinx.jp/cdn/shop/files/megamenu-ax2p.png?v=7416020945959104335" alt="Aladdin X2 Plus本体イメージ" width="480" height="260"> <img class="megamenu-product-logo-image" src="//www.aladdinx.jp/cdn/shop/files/aladdin_x2_plus.svg?v=11137651631267242500" alt="Aladdin X2 Plus(アラジン エックス ツー プラス)"> </div> </a> </li> <li class="megamenu new-product"> <a href="/pages/aladdin-x2-light" class="text-decoration-none"> <div class="flex flex-direction-column align-items-center p-1"> <p class="font-weight-bold pb-1">光も魔法も、手軽さも。<br>すべてがこの一台に。</p> <img class="megamenu-product-image pb-1" src="//www.aladdinx.jp/cdn/shop/files/megamenu-ax2l.webp?v=11115793405346345832" alt="Aladdin X2 Light本体イメージ" width="480" height="260"> <img class="megamenu-product-logo-image-ax2l" src="//www.aladdinx.jp/cdn/shop/files/aladdin_x2_light-yellow.svg?v=4029811461872704676" alt="Aladdin X2 Light(アラジン エックス ツー ライト)"> </div> </a> </li> </ul> </li> <li class="nav-btn menu__single"> <div class="text-decoration-none"> <span class="pl-1 pr-1"><img class="nav-product-logo-marca" src="//www.aladdinx.jp/cdn/shop/files/logo-aladdin-marca-nolamp.svg?v=13190212678687854480" alt="Aladdin Marca(アラジン マルカ)"></span> </div> <ul class="menu__second marca-area flex align-content-cnetner"> <li class="megamenu"> <a href="/pages/aladdin-marca" class="text-decoration-none"> <div class="flex flex-direction-column align-items-center p-1"> <p class="font-weight-bold pb-1">リビングの景色を変える、<br>超短焦点プロジェクター</p> <img class="megamenu-product-image pb-1" src="//www.aladdinx.jp/cdn/shop/files/megamenu-marca.png?v=17378110793447449049" alt="Aladdin Marca本体イメージ" width="480" height="260"> <img class="megamenu-product-logo-image" src="//www.aladdinx.jp/cdn/shop/files/logo-aladdin-marca-nolamp.svg?v=13190212678687854480" alt="Aladdin Marca(アラジン マルカ)"> </div> </a> </li> <li class="megamenu"> <a href="/pages/aladdin-marca-stand" class="text-decoration-none"> <div class="flex flex-direction-column align-items-center p-1"> <p class="font-weight-bold pb-1">どんなお部屋にもマッチする<br>シンプルなデザイン</p> <img class="megamenu-product-image pb-1" src="//www.aladdinx.jp/cdn/shop/files/megamenu-marca-stand.png?v=17204394039525954174" alt="Aladdin Marca専用スタンドイメージ" width="480" height="260"> <p class="flex align-items-center"><img class="megamenu-product-logo-image marca-stand-img" src="//www.aladdinx.jp/cdn/shop/files/logo-aladdin-marca-nolamp.svg?v=13190212678687854480" alt="Aladdin Marca(アラジン マルカ)"><span class="marca-stand-text font-weight-bold">専用スタンド</span></p> </div> </a> </li> </ul> </li> <li class="nav-btn menu__single"> <div class="text-decoration-none"> <span class="pl-1 pr-1 font-weight-bold">周辺機器</span> </div> <ul class="menu__second pe-area flex align-items-center"> <li class="megamenu xit-area"> <a href="/pages/tv" class="text-decoration-none"> <div class="flex flex-direction-column align-items-center p-1"> <p class="font-weight-bold pb-1">新しい<br>テレビ体験</p> <img class="megamenu-product-image pb-1" src="//www.aladdinx.jp/cdn/shop/files/megamenu-xit-airbox.png?v=13954124439761543889" alt="xit airbox本体イメージ" width="480" height="260"> <img class="megamenu-product-logo-image" src="//www.aladdinx.jp/cdn/shop/files/xitairbox_logo_y.svg?v=9477770267277902703" alt="公式推奨TVチューナー サイト エアボックス"> </div> </a> </li> <li class="megamenu"> <a href="/pages/aladdin-wireless-hdmi-2" class="text-decoration-none flex justify-content-center"> <div class="flex flex-direction-column align-items-center p-1"> <p class="font-weight-bold pb-1">ワイヤレスHDMI<br>さらに進化して登場</p> <img class="megamenu-product-image pb-1" src="//www.aladdinx.jp/cdn/shop/files/megamenu-co2.png?v=16842145301231069141" alt="アラジン コネクター ツー本体イメージ" width="480" height="260"> <img class="megamenu-product-logo-image" src="//www.aladdinx.jp/cdn/shop/files/connector2-type-y.svg?v=5277095961558206574" alt="アラジン コネクター ツー"> </div> </a> </li> <li class="megamenu new-product "> <a href="/pages/aladdin-mic-2" class="text-decoration-none flex justify-content-center"> <div class="flex flex-direction-column align-items-center p-1"> <p class="font-weight-bold pb-1">歌い出そう、<br>ボタンひとつで。</p> <img class="megamenu-product-image pb-1" src="//www.aladdinx.jp/cdn/shop/files/megamenu-mic2.png?v=4572754304511811735" alt="Aladdin Mic 2イメージ" width="480" height="260"> <img class="megamenu-product-logo-image" src="//www.aladdinx.jp/cdn/shop/files/mic2-type-y.svg?v=10581522869386706526" alt="アラジン マイク ツー"> </div> </a> </li> </ul> </li> <li class="nav-btn"> <a href="/pages/ouchi-de-omoide" class="text-decoration-none t-color-base font-weight-bold"> <span class="pl-1 pr-1">おうち de 思い出</span> </a> </li> <li class="nav-btn"> <a href="https://suikagame.jp/" target="_blank" rel="noopener noreferrer"> <div class="text-decoration-none"> <span class="pl-1 pr-1 nav-product-logo-suikagame"><img src="//www.aladdinx.jp/cdn/shop/files/suika-game-logo.svg?v=10410578194987069092" alt="スイカゲーム"></span> </div> </a> </li> <li class="nav-btn"> <a href="/pages/support" class="text-decoration-none t-color-base font-weight-bold"> <span class="pl-1 pr-1">サポート</span> </a> </li> <li class="pc-cart-btn"> <a href="/cart/" class="text-decoration-none"> <span class="pl-1"><img alt src="//www.aladdinx.jp/cdn/shop/files/icon_cart.svg?v=6747173014013168603" alt="カートへ移動" width="21" height="22"></span> </a> </li> </ul> </div> <div class="nav__sp-only"> <div class=""> <div class="openbtn"><span></span><span></span><span></span></div> <div class="sp-cart-btn"> <a href="/cart/" class="text-decoration-none"> <img alt src="//www.aladdinx.jp/cdn/shop/files/icon_cart.svg?v=6747173014013168603" alt="カートへ移動"> </a> </div> </div> <nav id="g-nav"> <ul class="t-center g-nav__menu-wrap"> <li class="p-1"> <a href="/pages/aladdin-x2-plus"> <img class="nav__sp-only-product-logo" src="//www.aladdinx.jp/cdn/shop/files/aladdin_x2_plus-black.svg?v=9392505971767885688" alt="Aladdin X2 Plus(アラジン エックス ツー プラス)"> </a> </li> <li class="p-1"> <a href="/pages/aladdin-x2-light"> <img class="nav__sp-only-product-logo-ax2l" src="//www.aladdinx.jp/cdn/shop/files/aladdin_x2_light-bk.svg?v=11052322301198015072" alt="Aladdin X2 light(アラジン エックス ツー ライト)"> </a> </li> <li class="p-1"> <a href="/pages/aladdin-marca"> <img class="nav__sp-only-product-logo" src="//www.aladdinx.jp/cdn/shop/files/logo-aladdin-marca-nolamp-b.svg?v=6706652677014258685" alt="Aladdin Marca(アラジン マルカ)"> </a> </li> <li class="p-1"> <a href="/pages/tv"> <img class="nav__sp-only-product-logo-xit" src="//www.aladdinx.jp/cdn/shop/files/xitairbox_logo_k.svg?v=14729073212148818161" alt="Xit AirBox(サイト エアボックス)"> </a> </li> <li class="p-1"> <a href="/pages/aladdin-wireless-hdmi-2"> <img class="nav__sp-only-product-logo" 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alt="Aladdin X2 Light製品イメージ"> <p class="t-color-bk-1 font-weight-bold pb-1 uline">Aladdin X2 Light</p> </a> </li> <li class="p-1 flex-items-4col"> <a href="/pages/support-aladdin-marca" class="p-1 transition-ease product-bg flex flex-direction-column align-items-center text-decoration-none bg-gray-1"> <img src="//www.aladdinx.jp/cdn/shop/files/support-aladdinmarca.png?v=6934023611081994504" class="support-product-img" width="2000" height="1431" alt="Aladdin Marca製品イメージ"> <p class="t-color-bk-1 font-weight-bold pb-1 uline">Aladdin Marca</p> </a> </li> <li class="p-1 flex-items-4col"> <a href="/pages/support-aladdin-x2-plus" class="p-1 transition-ease product-bg flex flex-direction-column align-items-center text-decoration-none bg-gray-1"> <img src="//www.aladdinx.jp/cdn/shop/files/support-ax2p.png?v=17064973950595952674" class="support-product-img" width="2000" height="1431" alt="Aladdin X2 Plus製品イメージ"> <p class="t-color-bk-1 font-weight-bold pb-1 uline">Aladdin X2 Plus</p> </a> </li> <li class="p-1 flex-items-4col"> <a href="/pages/support-aladdin-vase" class="p-1 transition-ease product-bg flex flex-direction-column align-items-center text-decoration-none bg-gray-1"> <img src="//www.aladdinx.jp/cdn/shop/files/support-vase.png?v=10649378373846683155" class="support-product-img" width="2000" height="1431" alt="Aladdin Vase製品イメージ"> <p class="t-color-bk-1 font-weight-bold pb-1 uline">Aladdin Vase</p> </a> </li> <li class="p-1 flex-items-4col"> <a href="/pages/support-popin-aladdin-2-plus" class="p-1 transition-ease product-bg flex flex-direction-column align-items-center text-decoration-none bg-gray-1"> <img src="//www.aladdinx.jp/cdn/shop/files/support-pa2p.png?v=16099676685474830156" class="support-product-img" width="2000" height="1431" alt="popIn Aladdin 2 Plus製品イメージ"> <p class="t-color-bk-1 font-weight-bold pb-1 uline">popIn Aladdin 2 Plus</p> </a> </li> <li class="p-1 flex-items-4col"> <a href="/pages/support-popin-aladdin-2" class="p-1 transition-ease product-bg flex flex-direction-column align-items-center text-decoration-none bg-gray-1"> <img src="//www.aladdinx.jp/cdn/shop/files/support-pa2.png?v=16099676685474830156" class="support-product-img" width="2000" height="1431" alt="popIn Aladdin 2製品イメージ"> <p class="t-color-bk-1 font-weight-bold pb-1 uline">popIn Aladdin 2</p> </a> </li> <li class="p-1 flex-items-4col"> <a href="/pages/support-popin-aladdin-se" class="p-1 transition-ease product-bg flex flex-direction-column align-items-center text-decoration-none bg-gray-1"> <img src="//www.aladdinx.jp/cdn/shop/files/support-pase.png?v=13201527231665485944" class="support-product-img" width="2000" height="1431" alt="popIn Aladdin SE製品イメージ"> <p class="t-color-bk-1 font-weight-bold pb-1 uline">popIn Aladdin SE</p> </a> </li> <li class="p-1 flex-items-4col t-center"> <a href="/pages/support-popin-aladdin" class="p-1 transition-ease product-bg flex flex-direction-column align-items-center text-decoration-none bg-gray-1"> <img src="//www.aladdinx.jp/cdn/shop/files/support-pa.png?v=17967378987490294911" class="support-product-img" width="2000" height="1431" alt="popIn Aladdin製品イメージ"> <p class="t-color-bk-1 font-weight-bold pb-1 uline">popIn Aladdin</p> </a> </li> <li class="p-1 flex-items-4col t-center"> <a href="/pages/support-z6" class="p-1 transition-ease product-bg flex flex-direction-column align-items-center text-decoration-none bg-gray-1"> <img src="//www.aladdinx.jp/cdn/shop/files/support-z6.png?v=6728681199053647582" class="support-product-img" width="2000" height="1431" alt="Z6 Polar Meets popIn Aladdin製品イメージ"> <p class="t-color-bk-1 font-weight-bold pb-1 uline">Z6 Polar</p> </a> </li> </ul> </div> </div> </section> <section> <div class="container"> <div class="flex flex-direction-column"> <h4 class="font-size-3 pb-1 pl-1 pr-1">Aladdin Xシリーズ アクセサリー</h4> <ul class="flex"> <li class="p-1 flex-items-4col"> <a href="/pages/support-aladdin-mic-2" class="p-1 transition-ease product-bg flex flex-direction-column align-items-center text-decoration-none bg-gray-1"> <img src="//www.aladdinx.jp/cdn/shop/files/support-aladdinmic2.png?v=873056858955624097" class="support-product-img" width="2000" height="1431" alt="Aladdin Mic 2製品イメージ"> <p class="t-color-bk-1 font-weight-bold pb-1 uline">Aladdin Mic 2</p> </a> </li> <li class="p-1 flex-items-4col"> <a href="/pages/support-aladdin-marca-stand" class="p-1 transition-ease product-bg flex flex-direction-column align-items-center text-decoration-none bg-gray-1"> <img src="//www.aladdinx.jp/cdn/shop/files/support-aladdinmarca-stand.png?v=15464703418320960870" class="support-product-img" width="2000" height="1431" alt="Aladdin Marca専用スタンド製品イメージ"> <p class="t-color-bk-1 font-weight-bold pb-1 uline">Marca専用スタンド</p> </a> </li> <li class="p-1 flex-items-4col"> <a href="/pages/support-aladdin-connector-2" class="p-1 transition-ease product-bg flex flex-direction-column align-items-center text-decoration-none bg-gray-1"> <img src="//www.aladdinx.jp/cdn/shop/files/support-aladdinconnector2.png?v=10709869164298411727" class="support-product-img" width="2000" height="1431" alt="Aladdin Connector 2製品イメージ"> <p class="t-color-bk-1 font-weight-bold pb-1 uline">Aladdin Connector 2</p> </a> </li> <li class="p-1 flex-items-4col"> <a href="/pages/support-aladdin-connector" class="p-1 transition-ease product-bg flex flex-direction-column align-items-center text-decoration-none bg-gray-1"> <img src="//www.aladdinx.jp/cdn/shop/files/support-aladdinconnector.png?v=10680935376746479183" class="support-product-img" width="2000" height="1431" alt="Aladdin Connector製品イメージ"> <p class="t-color-bk-1 font-weight-bold pb-1 uline">Aladdin Connector</p> </a> </li> <li class="p-1 flex-items-4col t-center"> <a href="/pages/support-aladdin-mic" class="p-1 transition-ease product-bg flex flex-direction-column align-items-center text-decoration-none bg-gray-1"> <img src="//www.aladdinx.jp/cdn/shop/files/support-aladdinmic.png?v=10315880408342864409" class="support-product-img" width="2000" height="1431" alt="Aladdin Mic製品イメージ"> <p class="t-color-bk-1 font-weight-bold pb-1 uline">Aladdin Mic</p> </a> </li> <li class="p-1 flex-items-4col t-center"> <a href="/pages/support-aladdin-remoless" class="p-1 transition-ease product-bg flex flex-direction-column align-items-center text-decoration-none bg-gray-1"> <img src="//www.aladdinx.jp/cdn/shop/files/support-aladdinremoless.png?v=601898423376091231" class="support-product-img" width="2000" height="1431" alt="Aladdin Remoless製品イメージ"> <p class="t-color-bk-1 font-weight-bold pb-1 uline">Aladdin Remoless</p> </a> </li> </ul> </div> </div> </section> <section class="bg-gray-1"> <div class="container"> <div class="flex flex-direction-column"> <h4 class="font-size-3 pb-1 pl-1 pr-1">Aladdin X公式 推奨製品</h4> <ul class="flex"> <li class="p-1 flex-items-4col t-center"> <a href="/pages/support-xit-airbox" class="p-1 product-bg flex flex-direction-column align-items-center text-decoration-none bg-white t-color-bk-1 "> <img src="//www.aladdinx.jp/cdn/shop/files/support-xitairbox.png?v=6665113243415649234" class="support-product-img" width="2000" height="1431" alt="Xit AirBox製品イメージ"> <p class="font-weight-bold pb-1 pb-1">Xit AirBox(100/110/120)</p> </a> <span class="font-small">※Xit AirBox(サイト エアーボックス)は、株式会社ピクセラの開発製品です。</span> </li> </ul> </div> </div> </section> <section> <div class="container"> <div class="flex justify-content-center p-1"> <div class="bg-gray-1 border-radius-s p-1"> <div class="p-1"> <h3 class="pb-1 font-size-3 t-center">チャットによるご相談</h3> <p class="pb-1-5">ご購入前の質問、機器の設置方法・ご使用方法などは、チャットでのお問い合わせがスムーズです。</p> <div class="p-1 bg-white"> <p class="t-center font-weight-bold"> Aladdin Remolessサービス終了における対応などの詳細は<a href="/blogs/news/remoless-termination">こちら</a> </p> </div> <div class="flex justify-content-center pt-1-5"> <div id="live-chat-btn" class="t-center bg-base t-color-white pl-1 pr-1 border-radius-l"> <p class="live-chat-icon font-weight-bold">チャットをはじめる</p> </div> </div> </div> </div> </div> </div> </section> <section class="bg-gray-2"> <div class="container"> <div class="flex justify-content-center"> <div class="flex justify-content-space-around"> <div class="support-flex-items-2col bg-white border-radius-s ml-1 mr-1"> <div class="p-1"> <h3 class="pb-1 font-size-3 t-center">メールでのお問い合わせ</h3> <p class="pb-1-5">メールでのお問い合わせは<a href="/pages/contact_form_p">こちら</a></p> <p>あきらかな画面不良、そのほか機器の不具合等がある場合、症状の画像をお送りいただく必要がございますので先に<a href="/pages/contact_form_p">メールでのお問い合わせ</a>をお願いいたします。<br> 上記のリンクから先へ進まない場合は、直接Support@aladdinx.jpまでご連絡ください。<br>通常、2営業日前後で返信いたします。返信があるまでお待ちくださいますようお願い申し上げます。</p> </div> </div> <div class="support-flex-items-2col bg-white border-radius-s ml-1 mr-1"> <div class="p-1"> <h3 class="pb-1 font-size-3 t-center">お電話でのお問い合わせ</h3> <p class="pb-1"> 製品に関するお問い合わせ窓口<br> TEL: 0120-744-477<br> 営業時間: 10:00~18:00(年中無休)<br> 10時台はお電話が大変混み合います。 </p> <p> 法人のお客さま専用窓口は<a 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