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Contact Us | OCBC Business Banking SG

<!DOCTYPE html> <html> <head> <META http-equiv="Content-Type" content="text/html; charset=UTF-8"> <!--ls:headTopBegin[script]--><script> //prehiding snippet for Adobe Target with asynchronous Launch deployment !function(e,a,n,t){var i=e.head;if(i){ if (a) return; var o=e.createElement("style"); o.id="alloy-prehiding",o.innerText=n,i.appendChild(o),setTimeout(function(){o.parentNode&&o.parentNode.removeChild(o)},t)}} (document, document.location.href.indexOf("adobe_authoring_enabled") !== -1, ".personalization-container { opacity: 0 !important }", 3000); </script> <!-- (START) Adobe Analytics - Launch --> <script src="https://assets.adobedtm.com/f8f9776f70c5/e2c54ed4eb02/launch-ENe47d6e8203a74b2599494a0807cd7706.min.js" async></script> <!-- (END) Adobe Analytics - Launch --> <!-- Google Tag Manager --> <script> (function(w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? 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Call, write to us or locate an OCBC branch near you."> <!--ls:end[meta-description]--> <!--ls:begin[custom-meta-data]--> <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0"> <!--ls:end[custom-meta-data]--> <!--ls:begin[meta-robots]--> <meta name="robots" content=""> <meta name="robots" content=""> <!--ls:end[meta-robots]--> <!--ls:begin[meta-vpath]--> <meta name="vpath" content=""> <!--ls:end[meta-vpath]--> <!--ls:begin[meta-page-locale-name]--> <meta name="page-locale-name" content=""> <!--ls:end[meta-page-locale-name]--> <!--ls:begin[stylesheet]--> <link type="text/css" href="/iwov-resources/sg/ocbc/business/css/style-bb.css" rel="stylesheet" data-ocde-desktop_or_tablet_or_phone="show"> <!--ls:end[stylesheet]--> <!--ls:begin[script]--> <script type="text/javascript" src="/iwov-resources/sg/ocbc/personal/js/jquery.min.js" data-ocde-desktop_or_tablet_or_phone="show"></script> <!--ls:end[script]--> <!--ls:begin[script]--><script type="text/javascript" src="/iwov-resources/sg/ocbc/personal/js/page-script.js" data-ocde-desktop_or_tablet_or_phone="show"></script> <!--ls:end[script]--> <!--ls:begin[canonical]--> <link rel="canonical" href="https://www.ocbc.com/business-banking/contact-us"> <!--ls:end[canonical]--> <!--ls:begin[head-injection]--><link rel='stylesheet' href='/iwov-resources/sg/ocbc/personal/css/style.css' media='all' /> <link rel='stylesheet' href='/iwov-resources/sg/ocbc/business/css/style.css' media='all' /> <link rel='stylesheet' href='/iwov-resources/sg/ocbc/personal/css/print.css' media='all' /> <!--ls:end[head-injection]--><!--ls:begin[head-injection]--><!--ls:end[og/twitter]--><!--ls:begin[tracker-injection]--><!--ls:end[tracker-injection]--><!--ls:begin[script]--><!--ls:end[script]--><!--ls:begin[script]--><!--ls:end[script]--><!--ls:headBottomBegin[script]--><!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-T46GKJ " height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> <script type="text/javascript"> var _gaq = _gaq || []; var pluginUrl = '//www.google-analytics.com/plugins/ga/inpage_linkid.js'; _gaq.push(['_require', 'inpage_linkid', pluginUrl]); _gaq.push(['_setAccount', 'UA-31687854-1']); // _gaq.push(['_setDomainName', 'ocbc.com']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 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<!--ls:begin[body]--><!--ls:begin[body_injection_top]--><script> var ocbcData = { page: { pageName: "sg:ocbc:business:contactus", language: "en", pageCategory: "pre-login contact us page", bannerName: "contact us anytime anywhere or bank at our 36 branches and 1000 ocbc and uob atms islandwide", channel: "contact us", country: "sg", lob: "ocbc business banking" }, user: { CIF: "" }, event: { pageView: "true", bannerImpression: "true" } }; </script><!--ls:end[body_injection_top]--><!--ls:begin[analytics-body-top]--><!--ls:end[analytics-body-top]--><div class="iw_viewport-wrapper"><div class="container-fluid iw_section" id="sectionk1a5c4u3"> <div class="row iw_row iw_stretch" id="rowk1a5c4u4"> <div class="iw_columns col-lg-12" id="colk1a5c4u5"> <div class="iw_component" id="iw_comp1570073690234"> <header class="" id="header"> <div class="header__main header__main--bb"> <div class="container bp-width-med3"> <div class="header__row row align-items-center justify-content-between"> <div class="header__logo col-12 col-sm-12 col-lg-2"> <div class="logo fl bp-img wide"><a href="https://www.ocbc.com/group/gateway" target=""><img src="/iwov-resources/sg/ocbc/business/img/logo_ocbc.png" alt="OCBC"></a></div> <div class="clr"></div> </div> <div class="header__mobile col-12 col-sm-12 col-lg-10"> <div class="header__main--primary"> <div class="d-flex justify-content-start flex-column flex-lg-row flex-center justify-content-lg-between"> <hr class="first"> <div class="header__main--navi flex-fill"> <ul> <li><a href="/business-banking/smes" class="" target="_self">SMEs</a></li> <li class="divider"></li> </ul> </div> <div class="header__main--navi flex-fill"> <ul> <li><a href="/business-banking/enterprises" class="" target="_self">Enterprises</a></li> <li class="divider"></li> </ul> </div> <div class="header__main--navi flex-fill"> <ul> <li><a href="/business-banking/corporates" class="" target="_self">Corporates</a></li> <li class="divider"></li> </ul> </div> <div class="header__main--navi flex-fill"> <ul> <li><a href="/business-banking/financial-institutions" class="" target="_self">Financial Institutions</a></li> <li class="divider"></li> </ul> </div> <div class="header__main--navi flex-fill"> <ul> <li><a href="/business-banking/sustainability" class="" target="_self">Sustainability</a></li> <li class="divider"></li> </ul> </div> <hr class="last"> <div class="header__main--action d-none d-lg-inline"> <div class="page__opt1"><a href="https://velocity.ocbc.com/login.html" class="link" target="_blank">Login</a></div> </div> </div> </div> <div class="header__main--secondary"> <div class="d-flex justify-content-lg-between"> <div class="header__main--web-location"> <div class="dropdown__bb"> <p>You are in </p><br class="web__display"><div class="dropdown__theme dropdown__theme--3 dropdown__theme--bold"><select name="header-page-location" class="selectize" id="header__page_location"> <option value="/Business">Business Banking</option> <option value="/Premier">Premier Banking</option> <option value="https://www.frankbyocbc.com/">FRANK by OCBC</option> <option value="/personal">Personal Banking</option> <option value="/group/about-us/group-business">OCBC Group</option> <option value="https://www.iocbc.com/index.page">OCBC Securities</option></select></div> </div> <hr> </div> <div class="header__main--web-etc"> <ul> <li><a href="/business-banking/digital-business-banking" class="" target="_self">Digital Business Banking</a></li> <li><a href="/business-banking/help-and-support" class="" target="_self">Help and Support</a></li> <li><a href="/business-banking/contact-us" class="" target="_self">Contact us</a></li> </ul> </div> </div> <hr> </div> </div> <div class="header__mobile--bar d-lg-none d-block"> <div class="header__main--action"> <div class="page__opt1"><a href="https://velocity.ocbc.com/login.html" class="link" target="_blank">Login</a></div> </div> <div class="menu-bar"><span></span><span></span></div> </div> </div> </div> </div> <div class="header__sub header-bb"> <div class="container container-bb bp-width-med3"> <div class="header__hidden"> <div class="header__sub--view"></div> </div> </div> </div> </header> </div> </div> </div> </div> <!-- Wrap Multi place holder component with <section id='main-wrapper'> tag --> <section id="main-wrapper"> <div class="container-fluid iw_section" id="sectionk1a5c4um"> <div class="row iw_row iw_stretch" id="rowk1a5c4un"> <div class="iw_columns col-lg-12" id="colk1a5c4uo"> <div class="iw_component" id="iw_comp1570073690253"> <!--ls:begin[component-1570073690253]--> <!--Breadcrumb Component--><div id="common-breadcrumb__block-id" class="module container bp-width-med3"> <div class="com__breadcrumbs fz-13"> <ul> <li><a href="/business-banking/index.page">Business Banking</a></li> <li>Contact Us</li> </ul> </div> </div><!--ls:end[component-1570073690253]--> </div> </div> </div> </div> <div class="container-fluid iw_section" id="sectionk1a5c4uu"> <div class="row iw_row iw_stretch" id="rowk1a5c4uv"> <div class="iw_columns col-lg-12" id="colk1a5c4uw"> <div class="iw_placeholder" id="iw_placeholder1570073690261"> <div class="iw_component" id="iw_comp1601463603646"> <div class="masthead-component"></div> <div class="module container bp-width-med3 animate"> <div class="common__category-description box-med bp-curve3 bg-ash2 text-center "> <h1 class="no-margin thesans"><span>Get the support you need in the way you prefer</span></h1> </div> </div> </div> <div class="iw_component" id="iw_comp1675512677902"> <!--ls:begin[component-1675512677902]--><div class="chatbot-component"></div> <div class="container bp-width-med3 module animate chatbot-experience"> <div class="subcategory subcategory--black">USE OCBC CHATBOT</div> <div class="com_digital-payments-article com_digital-payments-article--row thumbnail--small"> <div class="article__wrapper d-flex align-items-center"> <div class="article__thumbnail small"><img src="/iwov-resources/sg/ocbc/personal/img/live/contact-us/needhelp.jpg" alt-text="OCBC Business Banking Chatbot"></div> <div class="article__details-wrapper"> <div class="article__details"> <div> <div class="article__title">Get 24/7 assistance with OCBC Business Banking Chatbot</div> <div class="article__content"><p>To start, click on the &ldquo;Need help?&rdquo; button.</p> <p class="caption">Please do not key in confidential information like your account or personal details, unless otherwise prompted. Your use of the service is subject to the<span>&nbsp;</span><a href="/iwov-resources/sg/ocbc/business/PDF/cognitive-agent-tcs.pdf">terms and conditions</a>.</p></div> </div> </div> </div> </div> </div> </div><!--ls:end[component-1675512677902]--> </div> <div class="iw_component" id="iw_comp1601463606415"> <div class="contact-component"></div> <div class="module container bp-width-med3 module animate"> <div class="row "></div> <div class="row com__row-group-height"> <div class="col-md-6 com__row-group-col mt3 mob-mt2"> <div class="d-flex rgh1 "> <div class="com__co-us-icon"><img src="/iwov-resources/sg/ocbc/business/img/contact-us/icon-callus.png" width="60" alt=""></div> <div> <div class="com__co-us-par fz-14">Call us <br /><strong>Business Banking <br /><a class="link" href="tel:6565381111" target="_self">+65 6538 1111</a></strong> <br />Monday to Friday <br />Excluding public holidays <br />8am - 8pm <br /><br /><strong>Trade enquiries<br /><a class="link" href="tel:6563187777" target="_self">+65 6318 7777</a></strong> <br />Monday to Friday <br />Excluding public holidays <br />9am - 6pm<br /><br /><strong>Collections hotline </strong><br /><strong><a href="tel:+6563199756">+65 6319 9756</a></strong> (Commercial Property Loan)<br /><a href="tel:+6563199753"><strong>+65 6319 9753</strong></a> (Other Business Loans)<br />Monday to Thursday 9am to 5.30pm<br />Friday 9am to 4.30pm<br />Excluding public holidays</div> </div> </div> <hr class="mb0 mt3 mob-mt2"> </div> <div class="col-md-6 com__row-group-col mt3 mob-mt2"> <div class="d-flex rgh1 "> <div class="com__co-us-icon"><img src="/iwov-resources/sg/ocbc/business/img/contact-us/icon-mail.png" width="60" alt=""></div> <div> <div class="com__co-us-par fz-14">Leave your details with us <br />Submit an <a href="https://www.ocbc.com/business-banking/business-banking-enquiry-form">online form</a> for us to contact you</div> </div> </div> <hr class="mb0 mt3 mob-mt2"> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1601463606434"> <!--ls:begin[component-1601463606434]--><div class="findabranch"></div><div class="" id=""> <div><div class="findabranch-component"></div><div class="" id=""> <div><!-- With GOOGLEMAP API --> <div class="container bp-width-med3 module animate"> <!-- title (optional) --> <div class="subcategory subcategory--black text-center mb3">Find a branch or ATM near you</div> <!-- title end --> <div class="subtitle text-left"> <p><b>Safety precautions when you visit our branches</b></p> <p>In line with the Government measures to curb the spread of COVID-19, customers visiting the branch will have to go through temperature screening and check in and check out via SafeEntry (look for the QR code at the branch entrance). Customers will also have to wear face masks, or they could be denied entry.</p><br> <p>Modify your search below if you are looking for something more specific.</p> </div> <div class="com__lo-us-locator d-block d-md-flex"> <div class="com__lu-box box-main"> <!-- search container goes here once mobile --> <div class="com__lu-mobile"></div> <div class="com__tab group-height com__lb-ma-row"> <div class="col-short mb4 mob-mb3"> <!-- search container goes here once desktop --> <div class="com__lu-desktop mb4"> <div class="com__lu-form form-search"> <input class="form-control" type="text" placeholder="Enter an area or a postal code"> <span class="button"><i class="far fa-search"></i></span> </div> </div> <div class="com__tab-content"> <div class="com__tab-nav has-styled-nav"> <ul class="d-flex styled-nav align-items-center"> <div class="indicator"></div> <li class="col align-items-center justify-content-center"><a href="#locator-atms">ATMs</a></li> <li class="col align-items-center justify-content-center"><a href="#locator-branches">Branches</a></li> </ul> <div class="border-line-wrapper"> <div class="border-line"></div> </div> </div> </div> </div> <div> <div id="locator-atms" class="com__tab-set"> <div class="d-flex d-md-none justify-content-end"> <a class="com__lu-fltr" href="#filter-atm"><i class="fa fa-sliders-h ml-0 mr-1"></i> Filter</a> </div> <div class="d-none d-md-block"> <div id="filter-atm" class="com__lp-main"> <div class="com__lp-col col-top text-center d-block d-md-none"> <h5>Filter</h5> </div> <div class="com__lp-col col-main com__fltr-group"> <div class="gh3 pb2 mob-pb2"> <ul id="ul-atm"> <!-- Category Lists for ATM Start --> <!-- The value of input and name inside 2nd span tag should be manageable --> <!-- <li><label class="label-checkbox la-ch-v2 d-flex align-items-center"><input type="checkbox" value="category_1" checked><span></span><span>ATMs (Cash Withdrawal, Notes and Coins Deposit)</span></label></li> --> <!-- Category Lists for ATM End --> </ul> </div> <p><a class="com__lu-btn" href="#">Apply Filter</a></p> </div> </div> </div> </div> <div id="locator-branches" class="com__tab-set"> <div class="d-flex d-md-none justify-content-end"> <a class="com__lu-fltr" href="#filter-branches"><i class="fa fa-sliders-h ml-0 mr-1"></i> Filter</a> </div> <div class="d-none d-md-block"> <div id="filter-branches" class="com__lp-main"> <div class="com__lp-col col-top text-center d-block d-md-none"> <h5>Filter</h5> </div> <div class="com__lp-col col-main com__fltr-group"> <div class="gh3 pb2 mob-pb2"> <ul id="ul-branch"> <!-- Category Lists for Branches Start --> <!-- The value of input and name inside 2nd span tag should be manageable --> <!-- <li><label class="label-checkbox la-ch-v2 d-flex align-items-center"><input type="checkbox" value="category_8" checked><span></span><span>All branches</span></label></li> --> <!-- Category Lists for Branches End --> </ul> </div> <p><a class="com__lu-btn" href="#">Apply Filter</a></p> </div> </div> </div> </div> </div> </div> </div> <div class="com__lu-box box-det"> <div class="com__lb-de-col col-main col-details"> <div class="com__ld-col col-ctrl"> <a class="com__ld-back" href="#"><i class="far fa-chevron-left mr-1 ml-0"></i> Back to listing</a> </div> <!-- this is where the details of the selected atm/branch displays --> </div> <div class="com__lb-de-col col-main col-list"> <div class="com__ld-col col-top"> <div id="search-result-title" class="com__paragraph paragraph-follow fz-14"> <p>Showing ATMs near you</p> </div> </div> <ul map-entries class="com__lb-list fz-14"> </ul> <div class="com__lb-bot d-block d-md-none pt3 pb3 mob-pt3 mob-pb3"> <ul class="al-ro-pagination text-center"> </ul> </div> </div> </div> <div class="com__lu-box box-map"> <div id="locator-map" class="com__lu-map"></div> </div> <div id="component__loader"> <div class="loader__dot"> <div class="loader__dot1"></div> <div class="loader__dot2"></div> </div> <div class="loader__overlay"></div> </div> </div> </div> <!-- Component End --></div> </div> </div> <!--ls:end[component-1601463606434]--> </div> <div class="iw_component" id="iw_comp1601463603770"> <div class="links-component"></div> <div class="module container bp-width-med3"> <div class="subcategory subcategory--black">Additional information</div> <div class="com_text-links-list-wrapper animate"> <div class="row tll-two-item"> <div class="col-sm-6"> <div class="com_text-link-list"> <ul> <li class="mb-2"><a href="/business-banking/help-and-support/account-details/business-account-details" class="link link link-arrow-right" target="_self">Business account <span class="text-nowrap">details<i class="far fa-chevron-right"></i></span></a></li> <li class="mb-2"><a href="/business-banking/help-and-support/trade-service/trade-services-cut-off-time" class="link link link-arrow-right" target="_self">Trade services cut off <span class="text-nowrap">time<i class="far fa-chevron-right"></i></span></a></li> </ul> </div> </div> <div class="col-sm-6"> <div class="com_text-link-list"> <ul> <li class="mb-2"><a href="/business-banking/help-and-support/business-internet-banking/administrator" class="link link link-arrow-right" target="_self">Business internet banking <span class="text-nowrap">(Administrator)<i class="far fa-chevron-right"></i></span></a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <div class="container-fluid iw_section" id="sectionk1a5c4uy"> <div class="row iw_row iw_stretch" id="rowk1a5c4uz"> <div class="iw_columns col-lg-12" id="colk1a5c4v0"> <div class="iw_component" id="iw_comp1570073690265"> <script> $(document).ready(function(){ $('.masthead-component').parent().wrapAll('<div class="section section-masthead"> </div>'); $('.enquiry-component').parent().wrapAll('<div class="section"> </div>'); $('.contact-component').parent().wrapAll('<div class="section section-bottom" id="section-contact"></div>'); $('.findabranch-component').parent().wrapAll('<div class="section section-both bg-grey" id="section-findabranch"></div>'); $('.links-component').parent().wrapAll('<div class="section section-top" id="section-links"></div>'); }); </script> </div> </div> </div> </div> <div class="container-fluid iw_section" id="sectionk1a5c4v8"> <div class="row iw_row iw_stretch" id="rowk1a5c4v9"> <div class="iw_columns col-lg-12" id="colk1a5c4va"> <div class="iw_component" id="iw_comp1570073690275"> <footer class="" id="footer"> <section class="common__footer"> <div class="container bp-width-med3"> <div class="row top common__footer-widgets"> <div class="col-md-4 col-lg-3 col-xl-5"> <div class="row"> <div class="col-12 col-lg-12 col-xl-12"> <div class="d-md-inline-block"> <div class="logo bp-img wide"><img src="/iwov-resources/sg/ocbc/personal/img/logo_ocbc.png" alt="Ocbc Logo"></div> <div class="common__footer-content--col"> <p class="text--bold mb-1 footer__widgets__title"><span>Business Banking</span></p><label class="mb-0 countryselect" for="country"> You are in <span><select class="text--bold" name="country" id="country"> <option value="">Singapore</option> <option value="https://www.ocbc.com.my/group/group-home.html">Malaysia</option> <option value="https://www.ocbc.com.cn/group/CN/group-home.html">China</option> <option value="https://www.ocbc.id">Indonesia</option></select></span><i class="fa fa-chevron-down accordion__item__collapse-icon"></i></label></div> <hr> <div class="common__footer-content--col borderbottom"> <p><span><a href="https://www.ocbc.com/personal-banking/premier/en.page" class="" target="_blank">Premier Banking</a></span></p> <p><span><a href="https://www.frankbyocbc.com/" class="" target="_blank">Frank by OCBC</a></span></p> <p><span><a href="https://www.ocbc.com/personal-banking" class="" target="_blank">Personal Banking</a></span></p> <p><span><a href="https://www.ocbc.com/group/index.html" class="" target="_blank">OCBC Group</a></span></p> </div> </div> </div> </div> <hr class="d-block 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