Quando è il momento giusto di adottare un CRM nel vostro hotel?

<!DOCTYPE html> <html lang="it-IT"> <head> <meta charset="UTF-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1, minimal-ui, user-scalable=no"> <meta name="theme-color" content="#432975"> <link rel="apple-touch-icon" sizes="180x180" href="https://www.d-edge.com/wp-content/themes/d-edge/img/apple-touch-icon.png"> <link rel="icon" type="image/png" sizes="32x32" href="https://www.d-edge.com/wp-content/themes/d-edge/img/favicon-32x32.png"> <link rel="icon" type="image/png" sizes="16x16" href="https://www.d-edge.com/wp-content/themes/d-edge/img/favicon-16x16.png"> <script>var $d_edge_url = "https://www.d-edge.com/";</script>   <script no-loader type='text/javascript'> var dedge_macaron_enabled = true; !function(o){function _(n,e){return e.every(function(e){return-1!==n.indexOf(e)})}o.dedge_macaron_is_enabled=function(){return void 0!==o.dedge_macaron_enabled&&o.dedge_macaron_enabled},o.dedge_macaron_get_consent_categories=function(){if(!o.dedge_macaron_is_enabled())return["needed","prefs","stats","ads","unknown"];var e=function(e){e=("; "+document.cookie).split(`; ${e}=`);return 2===e.length?decodeURIComponent(e.pop().split(";").shift()):null}("_deCookiesConsent"),n=[];return n=!1!==e?JSON.parse(e):n},o.dedge_macaron_on_consent=function(e,n,d){d=d||function(){};function o(o,t,e,a){return function(e){var n;r||(o=Array.isArray(o)?o:[o],(n=dedge_macaron_get_consent_categories())&&n.length&&(_(n,o)||_(o,["any"]))?(r=!0,t(n,a,e)):d(n,a,e))}}var t,r=!1;document.addEventListener("_deCookiesConsentGivenVanilla",o(e,n,0,"consentgiven")),t=o(e,n,0,"docready"),/complete|loaded|interactive/.test(document.readyState)?t({detail:"DOMContentAlreadyLoaded"}):document.addEventListener("DOMContentLoaded",function(e){t(e)})},o.dedge_macaron_load_consent_dependent_sections=function(i){var s,e,n;"GIVEN"!==(i=i||"GIVEN")&&"DENIED"!==i||(s="[MacaronCDS("+i+")] ",e=function(){var r="data-macaron-consent-cat";"DENIED"===i&&(r="data-macaron-consent-denied-cat");var c=dedge_macaron_get_consent_categories(),e=jQuery('script[type="application/json"][data-macaron-aware="true"]['+r+"]");0<e.length&&e.each(function(e,n){var o=jQuery(this),t=o.attr(r),a=o.attr("id")||"unknown-"+i+"-"+e,e=(e=t.split(",")).map(function(e){return e.replace(/[^a-z]+/g,"")});if("GIVEN"===i?_(c,e):!_(c,e)){window.console&&console.log(s+"LOAD #"+a+" for "+t);try{var d=JSON.parse(o.text());o.after(d),o.remove()}catch(e){window.console&&console.log(s+"ERROR",e,o,t)}}else window.console&&console.log(s+"SKIP #"+a+". Required="+t+"; Current="+c.join(","))})},"undefined"==typeof jQuery?n=setInterval(function(){"undefined"!=typeof jQuery&&(clearInterval(n),e())},150):e())},o.dedge_macaron_on_consent("any",function(){o.dedge_macaron_load_consent_dependent_sections("GIVEN")}),o.dedge_macaron_on_consent("any",function(){o.dedge_macaron_load_consent_dependent_sections("DENIED")})}(window); </script> <title>Quando è il momento giusto di adottare un CRM nel vostro hotel? - D-EDGE</title>  <script no-loader> fb_tracking_var = { usetracking: '1', }; fb_tracking_var.urls = ['']; fb_tracking_var.usegtm = '1'; fb_tracking_var.tracker = {id_hotel: 'UA-26736097-44', id_client: 'UA-189327340-1', "fb-ga4-dedge-id": "G-7TDWDKGQJ1"};dataLayer = [{id_hotel: 'UA-26736097-44', id_client: 'UA-189327340-1', "fb-ga4-dedge-id": "G-7TDWDKGQJ1"}]; fb_tracking_var.gtmfb = 'GTM-P7JBDF2'; (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src='https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);})(window,document,'script','dataLayer','GTM-P7JBDF2'); fb_tracking_var.events = [{"selector":".breaking_news--link a","category":"home","action":"click","label":"breaking_news","type":"button","interval":""},{"selector":".poptin-form-submit-button","category":"poptin","action":"click","label":"form","type":"button","interval":""}]; </script> <meta name='robots' content='max-image-preview:large' /> <link rel="alternate" hreflang="en" href="https://www.d-edge.com/when-is-the-right-time-to-adopt-crm-at-your-hotel/" /> <link rel="alternate" hreflang="fr" href="https://www.d-edge.com/fr/quel-est-le-moment-ideal-pour-adopter-un-crm-pour-votre-hotel/" /> <link rel="alternate" hreflang="de" href="https://www.d-edge.com/de/wann-ist-der-richtige-zeitpunkt-um-ein-crm-in-ihrem-hotel-einzufuehren/" /> <link rel="alternate" hreflang="ja" href="https://www.d-edge.com/ja/crm%e3%82%92%e6%8e%a1%e7%94%a8%e3%81%99%e3%81%b9%e3%81%8d%e9%81%a9%e5%88%87%e3%81%aa%e6%99%82%e6%9c%9f%e3%81%af%e3%81%84%e3%81%a4%e3%81%a7%e3%81%97%e3%82%87%e3%81%86%e3%81%8b%ef%bc%9f/" /> <link rel="alternate" hreflang="zh-hans" href="https://www.d-edge.com/zh-hans/%e6%82%a8%e7%9a%84%e9%85%92%e5%ba%97%e4%bb%80%e4%b9%88%e6%97%b6%e5%80%99%e9%80%82%e5%90%88%e9%87%87%e7%94%a8-crm-%e7%b3%bb%e7%bb%9f%ef%bc%9f/" /> <link rel="alternate" hreflang="es" href="https://www.d-edge.com/es/cuando-es-el-momento-de-implementar-un-crm-en-su-hotel/" /> <link rel="alternate" hreflang="pt-pt" href="https://www.d-edge.com/pt-pt/qual-e-o-momento-certo-para-adotar-o-crm-no-seu-hotel/" /> <link rel="alternate" hreflang="cs" href="https://www.d-edge.com/cs/kdy-je-ten-spravny-cas-zavest-ve-svem-hotelu-crm/" /> <link rel="alternate" hreflang="it" href="https://www.d-edge.com/it/quando-e-il-momento-giusto-di-adottare-un-crm-nel-vostro-hotel/" /> <link rel="alternate" hreflang="x-default" href="https://www.d-edge.com/when-is-the-right-time-to-adopt-crm-at-your-hotel/" />  <link rel="canonical" href="https://www.d-edge.com/it/quando-e-il-momento-giusto-di-adottare-un-crm-nel-vostro-hotel/" /> <meta property="og:locale" content="it_IT" /> <meta property="og:type" content="article" /> <meta property="og:title" content="Quando è il momento giusto di adottare un CRM nel vostro hotel? - D-EDGE" /> <meta property="og:description" content="Secondo alcuni, la tecnologia albeghiera si sta evolvendo troppo in fretta ed è difficile decidere quando è il momento di impegnarsi con un programma importante come un CRM (Customer Relationship Management). Un CRM analizza e gestisce ogni dato dei clienti oltra alla comunicazione digitale per tutta la durata del soggiorno.E’ la piattaforma base che influenza …" /> <meta property="og:url" content="https://www.d-edge.com/it/quando-e-il-momento-giusto-di-adottare-un-crm-nel-vostro-hotel/" /> <meta property="og:site_name" content="D-EDGE" /> <meta property="article:section" content="Notizie" /> <meta property="article:published_time" content="2019-10-06T15:26:21+01:00" /> <meta property="article:modified_time" content="2019-12-16T10:26:16+01:00" /> <meta property="og:updated_time" content="2019-12-16T10:26:16+01:00" /> <meta property="og:image" content="https://www.d-edge.com/wp-content/uploads/2019/07/christiann-koepke-dQyS2pMYtok-unsplash.jpg" /> <meta property="og:image:secure_url" content="https://www.d-edge.com/wp-content/uploads/2019/07/christiann-koepke-dQyS2pMYtok-unsplash.jpg" /> <meta property="og:image:width" content="2000" /> <meta property="og:image:height" content="1333" /> <meta name="twitter:card" content="summary" /> <meta name="twitter:description" content="Secondo alcuni, la tecnologia albeghiera si sta evolvendo troppo in fretta ed è difficile decidere quando è il momento di impegnarsi con un programma importante come un CRM (Customer Relationship Management). Un CRM analizza e gestisce ogni dato dei clienti oltra alla comunicazione digitale per tutta la durata del soggiorno.E’ la piattaforma base che influenza […]" /> <meta name="twitter:title" content="Quando è il momento giusto di adottare un CRM nel vostro hotel? - D-EDGE" /> <meta name="twitter:image" content="https://www.d-edge.com/wp-content/uploads/2019/07/christiann-koepke-dQyS2pMYtok-unsplash.jpg" />  <link rel='dns-prefetch' href='//cdnjs.cloudflare.com' /> <link rel='dns-prefetch' href='//www.google.com' /> <link rel="alternate" type="application/rss+xml" title="D-EDGE » Feed" href="https://www.d-edge.com/it/feed/" /> <link rel="alternate" type="application/rss+xml" title="D-EDGE » Feed dei commenti" href="https://www.d-edge.com/it/comments/feed/" /> <link rel="alternate" type="application/rss+xml" title="D-EDGE » Quando è il momento giusto di adottare un CRM nel vostro hotel? Feed dei commenti" href="https://www.d-edge.com/it/quando-e-il-momento-giusto-di-adottare-un-crm-nel-vostro-hotel/feed/" /> <script>/*! loadCSS. [c]2017 Filament Group, Inc. MIT License */ (function(w){ "use strict"; /* exported loadCSS */ var loadCSS = function( href, before, media ){ // Arguments explained: // `href` [REQUIRED] is the URL for your CSS file. // `before` [OPTIONAL] is the element the script should use as a reference for injecting our stylesheet <link> before // By default, loadCSS attempts to inject the link after the last stylesheet or script in the DOM. However, you might desire a more specific location in your document. // `media` [OPTIONAL] is the media type or query of the stylesheet. By default it will be 'all' var doc = w.document; var ss = doc.createElement( "link" ); var ref; if( before ){ ref = before; } else { var refs = ( doc.body || doc.getElementsByTagName( "head" )[ 0 ] ).childNodes; ref = refs[ refs.length - 1]; } var sheets = doc.styleSheets; ss.rel = "stylesheet"; ss.href = href; // temporarily set media to something inapplicable to ensure it'll fetch without blocking render ss.media = "only x"; // wait until body is defined before injecting link. This ensures a non-blocking load in IE11. function ready( cb ){ if( doc.body ){ return cb(); } setTimeout(function(){ ready( cb ); }); } // Inject link // Note: the ternary preserves the existing behavior of "before" argument, but we could choose to change the argument to "after" in a later release and standardize on ref.nextSibling for all refs // Note: `insertBefore` is used instead of `appendChild`, for safety re: http://www.paulirish.com/2011/surefire-dom-element-insertion/ ready( function(){ ref.parentNode.insertBefore( ss, ( before ? ref : ref.nextSibling ) ); }); // A method (exposed on return object for external use) that mimics onload by polling document.styleSheets until it includes the new sheet. var onloadcssdefined = function( cb ){ var resolvedHref = ss.href; var i = sheets.length; while( i-- ){ if( sheets[ i ].href === resolvedHref ){ return cb(); } } setTimeout(function() { onloadcssdefined( cb ); }); }; function loadCB(){ if( ss.addEventListener ){ ss.removeEventListener( "load", loadCB ); } ss.media = media || "all"; } // once loaded, set link's media back to `all` so that the stylesheet applies once it loads if( ss.addEventListener ){ ss.addEventListener( "load", loadCB); } ss.onloadcssdefined = onloadcssdefined; onloadcssdefined( loadCB ); return ss; }; // commonjs if( typeof exports !== "undefined" ){ exports.loadCSS = loadCSS; } else { w.loadCSS = loadCSS; } }( typeof global !== "undefined" ? global : this )); </script> <script>loadCSS('https://www.d-edge.com/wp-includes/css/dist/block-library/style.min.css?ver=6.6.1',0,'all');</script> <style id='classic-theme-styles-inline-css' type='text/css'> /*! This file is auto-generated */ .wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none} </style> <style id='global-styles-inline-css' type='text/css'> :root{--wp--preset--aspect-ratio--square: 1;--wp--preset--aspect-ratio--4-3: 4/3;--wp--preset--aspect-ratio--3-4: 3/4;--wp--preset--aspect-ratio--3-2: 3/2;--wp--preset--aspect-ratio--2-3: 2/3;--wp--preset--aspect-ratio--16-9: 16/9;--wp--preset--aspect-ratio--9-16: 9/16;--wp--preset--color--black: #000000;--wp--preset--color--cyan-bluish-gray: #abb8c3;--wp--preset--color--white: #ffffff;--wp--preset--color--pale-pink: #f78da7;--wp--preset--color--vivid-red: #cf2e2e;--wp--preset--color--luminous-vivid-orange: #ff6900;--wp--preset--color--luminous-vivid-amber: #fcb900;--wp--preset--color--light-green-cyan: #7bdcb5;--wp--preset--color--vivid-green-cyan: #00d084;--wp--preset--color--pale-cyan-blue: #8ed1fc;--wp--preset--color--vivid-cyan-blue: #0693e3;--wp--preset--color--vivid-purple: #9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple: linear-gradient(135deg,rgba(6,147,227,1) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan: linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange: linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red: linear-gradient(135deg,rgba(255,105,0,1) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray: linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum: linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple: linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--preset--gradient--blush-bordeaux: linear-gradient(135deg,rgb(254,205,165) 0%,rgb(254,45,45) 50%,rgb(107,0,62) 100%);--wp--preset--gradient--luminous-dusk: linear-gradient(135deg,rgb(255,203,112) 0%,rgb(199,81,192) 50%,rgb(65,88,208) 100%);--wp--preset--gradient--pale-ocean: linear-gradient(135deg,rgb(255,245,203) 0%,rgb(182,227,212) 50%,rgb(51,167,181) 100%);--wp--preset--gradient--electric-grass: linear-gradient(135deg,rgb(202,248,128) 0%,rgb(113,206,126) 100%);--wp--preset--gradient--midnight: linear-gradient(135deg,rgb(2,3,129) 0%,rgb(40,116,252) 100%);--wp--preset--font-size--small: 13px;--wp--preset--font-size--medium: 20px;--wp--preset--font-size--large: 36px;--wp--preset--font-size--x-large: 42px;--wp--preset--spacing--20: 0.44rem;--wp--preset--spacing--30: 0.67rem;--wp--preset--spacing--40: 1rem;--wp--preset--spacing--50: 1.5rem;--wp--preset--spacing--60: 2.25rem;--wp--preset--spacing--70: 3.38rem;--wp--preset--spacing--80: 5.06rem;--wp--preset--shadow--natural: 6px 6px 9px rgba(0, 0, 0, 0.2);--wp--preset--shadow--deep: 12px 12px 50px rgba(0, 0, 0, 0.4);--wp--preset--shadow--sharp: 6px 6px 0px rgba(0, 0, 0, 0.2);--wp--preset--shadow--outlined: 6px 6px 0px -3px rgba(255, 255, 255, 1), 6px 6px rgba(0, 0, 0, 1);--wp--preset--shadow--crisp: 6px 6px 0px rgba(0, 0, 0, 1);}:where(.is-layout-flex){gap: 0.5em;}:where(.is-layout-grid){gap: 0.5em;}body .is-layout-flex{display: flex;}.is-layout-flex{flex-wrap: wrap;align-items: center;}.is-layout-flex > :is(*, div){margin: 0;}body .is-layout-grid{display: grid;}.is-layout-grid > :is(*, div){margin: 0;}:where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;}:where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;}.has-black-color{color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color: var(--wp--preset--color--white) !important;}.has-pale-pink-color{color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color: var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color: var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color: var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color: var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color: var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color: var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color: var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color: var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color: var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color: var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color: var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color: var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color: var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color: var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color: var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background: var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background: var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background: var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background: var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background: var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background: var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background: var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background: var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background: var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background: var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background: var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size: var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size: var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size: var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size: var(--wp--preset--font-size--x-large) !important;} :where(.wp-block-post-template.is-layout-flex){gap: 1.25em;}:where(.wp-block-post-template.is-layout-grid){gap: 1.25em;} :where(.wp-block-columns.is-layout-flex){gap: 2em;}:where(.wp-block-columns.is-layout-grid){gap: 2em;} :root :where(.wp-block-pullquote){font-size: 1.5em;line-height: 1.6;} </style> <script>loadCSS('https://www.d-edge.com/wp-content/themes/d-edge/core.css?ver=6.6.1',0,'all');</script> <script>loadCSS('https://www.d-edge.com/wp-content/themes/d-edge/tpl-default/tpl-default.css?ver=6.6.1',0,'all');</script> <script>loadCSS('https://www.d-edge.com/wp-content/themes/d-edge/tpl-single-post/tpl-single-post.css?ver=6.6.1',0,'all');</script> <script>loadCSS('https://www.d-edge.com/wp-content/themes/d-edge/icons/css/fontello.css?ver=6.6.1',0,'all');</script> <script type="text/javascript" src="//cdnjs.cloudflare.com/ajax/libs/jquery/1.11.1/jquery.js?ver=1.11.1" id="jquery-js"></script> <script type="text/javascript" src="https://www.d-edge.com/wp-content/themes/d-edge//js/jquery.fancybox.pack.js?ver=2.1.4" id="jquery.fancybox-js"></script> <link rel="https://api.w.org/" href="https://www.d-edge.com/it/wp-json/" /><link rel="alternate" title="JSON" type="application/json" href="https://www.d-edge.com/it/wp-json/wp/v2/posts/2709" /><link rel='shortlink' href='https://www.d-edge.com/it/?p=2709' /> <link rel="alternate" title="oEmbed (JSON)" type="application/json+oembed" href="https://www.d-edge.com/it/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fwww.d-edge.com%2Fit%2Fquando-e-il-momento-giusto-di-adottare-un-crm-nel-vostro-hotel%2F" /> <link rel="alternate" title="oEmbed (XML)" type="text/xml+oembed" href="https://www.d-edge.com/it/wp-json/oembed/1.0/embed?url=https%3A%2F%2Fwww.d-edge.com%2Fit%2Fquando-e-il-momento-giusto-di-adottare-un-crm-nel-vostro-hotel%2F&format=xml" /> <meta name="generator" content="WPML ver:4.5.13 stt:60,9,1,4,3,27,28,42,2;" /> <script id='pixel-script-poptin' src='https://cdn.popt.in/pixel.js?id=dea7d61667143' async='true'></script> <script> WebFontConfig = {"google":{"families":["Source+Sans+Pro:400,600,700:latin","Montserrat:400,700&subset=cyrillic,cyrillic-ext,latin-ext,vietnamese"]}}; (function() { var wf = document.createElement('script'); wf.src = ('https:' == document.location.protocol ? 'https' : 'http') + '://cdnjs.cloudflare.com/ajax/libs/webfont/1.6.28/webfontloader.js'; wf.type = 'text/javascript'; wf.async = 'true'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(wf, s); })();</script> <script> window.dataLayer = window.dataLayer || []; window.dataLayer.push({ 'blog_category': "News", 'product_family': "", 'page_category': "post", 'page_title': "When is the right time to adopt CRM at your hotel?", }); </script> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "Corporation", "@id": "https://corporation.d-edge.com", "name": "D-EDGE", "legalName": "D-EDGE", "description": "D-EDGE was created as a merger of two of the largest independent hotel marketing technology companies, Availpro and Fastbooking, under the supervision of one of the most innovative hotel chains in the world. Combining creativity and marketing know-how with technical excellence, D-EDGE brings together every aspect of hospitality marketing technology under one roof. Our mission is to help hoteliers maximise their revenue from marketing and distribution. And, by making best of class solutions that move technology into the background so hoteliers can focus on their guests and hospitality business.", "logo": "https://www.d-edge.com/wp-content/themes/d-edge/img/logo_d-edge.svg", "url": "https://www.d-edge.com/it/", "foundingDate": "2019", "founders": [ { "@type": "Person", "name": "Pierre-Charles Grob" } ], "telephone": "+33-1-58-62-58-10", "sameAs": ["https://twitter.com/D_EDGE_Hosp", "https://www.linkedin.com/company/d-edge-hospitality-solutions/", "https://www.instagram.com/d_edge_hospitality/", "https://www.youtube.com/channel/UC2wG3a8rYx5re8RdB-2FQ9A", "https://www.facebook.com/D.EDGE.Hospitality.Solutions/" ], "address": { "@type": "PostalAddress", "streetAddress": "14/16 boulevard Poissonnière", "addressLocality": "Paris", "postalCode": "75009", "addressCountry": "France" }, "contactPoint" : [ { "@type" : "ContactPoint", "telephone" : "+33-1-58-62-58-10", "contactType" : "Headquarters customer service", "contactOption" : "TollFree", "areaServed" : "Europe" }, { "@type" : "ContactPoint", "telephone" : "+86-67-1-26-22–3-73", "contactType" : "Chinese customer service", "contactOption" : "TollFree", "areaServed" : "China" }, { "@type" : "ContactPoint", "telephone" : "+62-21-2-65-93-84", "contactType" : "Indonesian customer service", "contactOption" : "TollFree", "areaServed" : "Indonesia" }, { "@type" : "ContactPoint", "telephone" : "+81-3-5456-5484", "contactType" : "Japanese customer service", "contactOption" : "TollFree", "areaServed" : "Japan" }, { "@type" : "ContactPoint", "telephone" : "+60-12-2692-268", "contactType" : "Malaysian customer service", "contactOption" : "TollFree", "areaServed" : "Malaysia" }, { "@type" : "ContactPoint", "telephone" : "+82-2-717-3840", "contactType" : "South Korean customer service", "contactOption" : "TollFree", "areaServed" : "South Korea" }, { "@type" : "ContactPoint", "telephone" : "+886-2-7712-0081", "contactType" : "Taiwanese customer service", "contactOption" : "TollFree", "areaServed" : "Taiwan" }, { "@type" : "ContactPoint", "telephone" : "+66(0)2105-6464/5", "contactType" : "Thailand customer service", "contactOption" : "TollFree", "areaServed" : "Thailand" }, { "@type" : "ContactPoint", "telephone" : "+84-28-73028019", "contactType" : "Vietnamese customer service", "contactOption" : "TollFree", "areaServed" : "Vietnam" }, { "@type" : "ContactPoint", "telephone" : "+65-6223-2730", "contactType" : "Singapore customer service", "contactOption" : "TollFree", "areaServed" : "Singapore" } ] } </script> <script type="application/ld+json"> { "@context": "http://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "item": { "@id": "https://www.d-edge.com", "name": "D-EDGE" } }, { "@type": "ListItem", "position": 2, "item": { "@id": "https://www.d-edge.com/it/blog/", "name": "Blog" } }, { "@type": "ListItem", "position": 3, "item": { "@id": "https://www.d-edge.com/it/category/notizie/", "name": "Notizie" } }, { "@type": "ListItem", "position": 4, "item": { "@id": "https://www.d-edge.com/it/quando-e-il-momento-giusto-di-adottare-un-crm-nel-vostro-hotel/", "name": "Quando è il momento giusto di adottare un CRM nel vostro hotel?" } } ] } </script> <style> html{min-height:100vh;}body{width:100%;background:transparent;min-height:100vh;overflow:hidden}body:before{position:fixed;top:0;left:0;bottom:0;right:0;content:"";background:#fff;z-index:9999}body:after{position:fixed;left:50%;top:50%;transform:translate(-50%,-50%);content:url("data:image/svg+xml,%3Csvg id='be1c0ae4-a2d0-4f28-a858-a6019bfb382e' data-name='Calque 2' xmlns='http://www.w3.org/2000/svg' xmlns:xlink='http://www.w3.org/1999/xlink' viewBox='0 0 3525 1385'%3E%3Cdefs%3E%3ClinearGradient id='a61a95fc-af4a-49a4-929d-1042efffad50' x1='829.09' y1='611.19' x2='1375.24' y2='611.19' gradientUnits='userSpaceOnUse'%3E%3Cstop offset='0' stop-color='%2300d7b0' stop-opacity='0.9'/%3E%3Cstop offset='0.2' stop-color='%2300d7b0' stop-opacity='0.7'/%3E%3Cstop offset='0.8' stop-color='%2300d7b0' stop-opacity='0.1'/%3E%3Cstop offset='1' stop-color='%2300d7b0' stop-opacity='0.1'/%3E%3C/linearGradient%3E%3C/defs%3E%3Ctitle%3ED-EDGE%3C/title%3E%3Crect x='0.11' width='3525.35' height='1385' style='fill:none'/%3E%3Cpath d='M499.86,945.9h6.84V976h35.38V945.9h6.84v68.37h-6.84V982.21H506.7v32.06h-6.84Z' style='fill:%23432975'/%3E%3Cpath d='M638.48,980.45a34.17,34.17,0,0,1,3.1-14.64,36.48,36.48,0,0,1,8.13-11.32,35.77,35.77,0,0,1,11.55-7.25,36.5,36.5,0,0,1,13.35-2.54,36,36,0,0,1,13.76,2.68,36.59,36.59,0,0,1,11.56,7.44A36.1,36.1,0,0,1,707.87,966a34.8,34.8,0,0,1,0,28.09,36.56,36.56,0,0,1-33.26,21.34,35.18,35.18,0,0,1-13.86-2.77,37.45,37.45,0,0,1-11.5-7.53A36.13,36.13,0,0,1,641.39,994,32.34,32.34,0,0,1,638.48,980.45Zm6.84,0a26.88,26.88,0,0,0,2.36,11.09A29.91,29.91,0,0,0,663.29,1007a28.09,28.09,0,0,0,11.32,2.31,28.64,28.64,0,0,0,11.27-2.26,30,30,0,0,0,9.38-6.19,29.5,29.5,0,0,0,6.37-9.24,28.83,28.83,0,0,0,0-22.73A30,30,0,0,0,686,953.2a29.07,29.07,0,0,0-22.5-.09,29.84,29.84,0,0,0-15.8,15.56A28.72,28.72,0,0,0,645.32,980.45Z' style='fill:%23432975'/%3E%3Cpath d='M802,995.14q.29,6.48,4.07,10.31t10.16,3.83a14.13,14.13,0,0,0,5.18-1,13.47,13.47,0,0,0,4.39-2.77,14.21,14.21,0,0,0,3-4.3A13.17,13.17,0,0,0,830,995.7a11.5,11.5,0,0,0-1.75-6.56,15.88,15.88,0,0,0-4.16-4.21,20,20,0,0,0-5-2.44l-4.35-1.39c-1.53-.43-3.32-1-5.35-1.66a22.74,22.74,0,0,1-5.83-3,16.28,16.28,0,0,1-4.66-5.13,16,16,0,0,1-1.89-8.27,18.19,18.19,0,0,1,1.47-7.34,17.81,17.81,0,0,1,4.07-5.82,18.94,18.94,0,0,1,6.1-3.84,20.49,20.49,0,0,1,7.57-1.38,19.46,19.46,0,0,1,7.67,1.48,17.83,17.83,0,0,1,6,4.06,19,19,0,0,1,3.88,6,18.51,18.51,0,0,1,1.38,7.07h-6.83a12.32,12.32,0,0,0-1-4.85,12.36,12.36,0,0,0-6.52-6.56,11.37,11.37,0,0,0-4.62-1,13.06,13.06,0,0,0-5.26,1,11.42,11.42,0,0,0-3.88,2.73,12.11,12.11,0,0,0-2.4,3.83,11.76,11.76,0,0,0-.84,4.35,9.4,9.4,0,0,0,1.3,5.17,10.84,10.84,0,0,0,3.51,3.42,23.79,23.79,0,0,0,5.17,2.36c2,.64,4.07,1.27,6.28,1.89a24.14,24.14,0,0,1,9.61,4.62,20.47,20.47,0,0,1,5,6.05,16.54,16.54,0,0,1,1.85,5.64c.18,1.69.28,2.81.28,3.37v.09a19.19,19.19,0,0,1-1.53,7.58,20.15,20.15,0,0,1-4.25,6.37,20.76,20.76,0,0,1-6.51,4.44,20.47,20.47,0,0,1-8.32,1.66,24.87,24.87,0,0,1-7-1.06,20,20,0,0,1-6.75-3.47,19.43,19.43,0,0,1-5.17-6.28,20.62,20.62,0,0,1-2.17-9.52Z' style='fill:%23432975'/%3E%3Cpath d='M926,945.9h19a59.41,59.41,0,0,1,6.19.28,36.38,36.38,0,0,1,4.76.78,21.07,21.07,0,0,1,3.7,1.25,22.71,22.71,0,0,1,3,1.66,19.17,19.17,0,0,1,6.19,6.79,21.33,21.33,0,0,1,0,19.31,19,19,0,0,1-6.19,6.79,22.75,22.75,0,0,1-3,1.67,21.07,21.07,0,0,1-3.7,1.25,34.77,34.77,0,0,1-4.76.78c-1.79.18-3.85.28-6.19.28H932.8v27.53H926Zm6.84,34.65h9.88c1.85,0,3.4,0,4.67,0s2.4-.09,3.42-.18a16.54,16.54,0,0,0,2.81-.51,22.88,22.88,0,0,0,2.78-1,12.69,12.69,0,0,0,6-5.22,14.54,14.54,0,0,0,0-14.51,12.8,12.8,0,0,0-6-5.22,24.52,24.52,0,0,0-2.78-1,14.78,14.78,0,0,0-2.81-.51q-1.53-.14-3.42-.18c-1.27,0-2.82,0-4.67,0H932.8Z' style='fill:%23432975'/%3E%3Cpath d='M1052.44,945.9h6.84v68.37h-6.84Z' style='fill:%23432975'/%3E%3Cpath d='M1156.94,952.09h-15.71V945.9h38.16v6.19h-15.62v62.18h-6.83Z' style='fill:%23432975'/%3E%3Cpath d='M1277.88,945.9h7.67l29.38,68.37h-7.49l-9.88-23h-31.79l-10,23h-7.12Zm-9.52,39.17h26.52l-13.12-31.41Z' style='fill:%23432975'/%3E%3Cpath d='M1395.59,945.9h6.83v62.18h28.28v6.19h-35.11Z' style='fill:%23432975'/%3E%3Cpath d='M1512.37,945.9h6.83v68.37h-6.83Z' style='fill:%23432975'/%3E%3Cpath d='M1616.86,952.09h-15.71V945.9h38.16v6.19H1623.7v62.18h-6.84Z' style='fill:%23432975'/%3E%3Cpath d='M1738.08,991.45l-23.74-45.55h7.57l19.5,38.34,20-38.34h7.49l-24,45.55v22.82h-6.84Z' style='fill:%23432975'/%3E%3Cpath d='M1960.47,995.14a15,15,0,0,0,4.06,10.31q3.79,3.82,10.16,3.83a14.13,14.13,0,0,0,5.18-1,13.47,13.47,0,0,0,4.39-2.77,14.21,14.21,0,0,0,3-4.3,13.17,13.17,0,0,0,1.15-5.54,11.42,11.42,0,0,0-1.75-6.56,15.88,15.88,0,0,0-4.16-4.21,20,20,0,0,0-5-2.44l-4.34-1.39q-2.31-.65-5.36-1.66a22.52,22.52,0,0,1-5.82-3,15.18,15.18,0,0,1-6.56-13.4,18,18,0,0,1,1.48-7.34,17.63,17.63,0,0,1,4.06-5.82,18.94,18.94,0,0,1,6.1-3.84,20.49,20.49,0,0,1,7.57-1.38,19.46,19.46,0,0,1,7.67,1.48,17.83,17.83,0,0,1,6,4.06,19,19,0,0,1,3.88,6,18.52,18.52,0,0,1,1.39,7.07h-6.84a12.14,12.14,0,0,0-1-4.85,12.36,12.36,0,0,0-6.52-6.56,11.33,11.33,0,0,0-4.62-1,13.06,13.06,0,0,0-5.26,1,11.42,11.42,0,0,0-3.88,2.73,12.11,12.11,0,0,0-2.4,3.83,11.76,11.76,0,0,0-.84,4.35,9.4,9.4,0,0,0,1.3,5.17,10.84,10.84,0,0,0,3.51,3.42,24,24,0,0,0,5.17,2.36c2,.64,4.07,1.27,6.28,1.89a24.14,24.14,0,0,1,9.61,4.62,20.47,20.47,0,0,1,5,6.05A16.54,16.54,0,0,1,1995,992c.19,1.69.28,2.81.28,3.37v.09a19.19,19.19,0,0,1-1.53,7.58,20.15,20.15,0,0,1-4.25,6.37,20.51,20.51,0,0,1-14.83,6.1,24.87,24.87,0,0,1-7-1.06,19.85,19.85,0,0,1-6.74-3.47,19.33,19.33,0,0,1-5.18-6.28,20.75,20.75,0,0,1-2.17-9.52Z' style='fill:%23432975'/%3E%3Cpath d='M2080.09,980.45a34,34,0,0,1,3.1-14.64,36.48,36.48,0,0,1,8.13-11.32,35.77,35.77,0,0,1,11.55-7.25,36.5,36.5,0,0,1,13.35-2.54,36,36,0,0,1,13.77,2.68,36.5,36.5,0,0,1,11.54,7.44,36,36,0,0,1,7.95,11.22,34.8,34.8,0,0,1,0,28.09,36.53,36.53,0,0,1-33.26,21.34,35.18,35.18,0,0,1-13.86-2.77,37.45,37.45,0,0,1-11.5-7.53A35.94,35.94,0,0,1,2083,994,32.2,32.2,0,0,1,2080.09,980.45Zm6.84,0a26.88,26.88,0,0,0,2.36,11.09A29.82,29.82,0,0,0,2104.9,1007a28.06,28.06,0,0,0,11.32,2.31,28.64,28.64,0,0,0,11.27-2.26,30,30,0,0,0,9.38-6.19,29.5,29.5,0,0,0,6.37-9.24,27.69,27.69,0,0,0,2.36-11.41,28.06,28.06,0,0,0-2.31-11.32,30,30,0,0,0-15.66-15.66,29.07,29.07,0,0,0-22.5-.09,29.84,29.84,0,0,0-15.8,15.56A28.72,28.72,0,0,0,2086.93,980.45Z' style='fill:%23432975'/%3E%3Cpath d='M2242.27,945.9h6.83v62.18h28.28v6.19h-35.11Z' style='fill:%23432975'/%3E%3Cpath d='M2363.39,945.9v42.59a41.44,41.44,0,0,0,.56,7,16.54,16.54,0,0,0,1.75,5.36,16.17,16.17,0,0,0,3.51,4.53,16.73,16.73,0,0,0,3.88,2.54,12.92,12.92,0,0,0,3.75,1.11,19.68,19.68,0,0,0,6,0,12.86,12.86,0,0,0,3.74-1.11,16.32,16.32,0,0,0,3.88-2.54,15.81,15.81,0,0,0,3.51-4.53,16.54,16.54,0,0,0,1.76-5.36,41.44,41.44,0,0,0,.56-7V945.9h6.83v42.59q0,8.6-2.59,14.23a19.85,19.85,0,0,1-4.34,6.33,23.14,23.14,0,0,1-5.4,3.88,21.53,21.53,0,0,1-5.68,2,25.52,25.52,0,0,1-10.54,0,22.1,22.1,0,0,1-5.73-2,21.77,21.77,0,0,1-5.4-3.88,20.1,20.1,0,0,1-4.3-6.33q-2.58-5.64-2.58-14.23V945.9Z' style='fill:%23432975'/%3E%3Cpath d='M2500.87,952.09h-15.71V945.9h38.16v6.19h-15.61v62.18h-6.84Z' style='fill:%23432975'/%3E%3Cpath d='M2605.37,945.9h6.83v68.37h-6.83Z' style='fill:%23432975'/%3E%3Cpath d='M2701.87,980.45a34,34,0,0,1,3.1-14.64,36.48,36.48,0,0,1,8.13-11.32,35.62,35.62,0,0,1,11.54-7.25A36.59,36.59,0,0,1,2738,944.7a36,36,0,0,1,13.76,2.68,36.19,36.19,0,0,1,19.5,18.66,34.91,34.91,0,0,1,0,28.09,36.56,36.56,0,0,1-33.26,21.34,35.18,35.18,0,0,1-13.86-2.77,37.5,37.5,0,0,1-11.51-7.53,36.27,36.27,0,0,1-7.85-11.13A32.34,32.34,0,0,1,2701.87,980.45Zm6.84,0a26.87,26.87,0,0,0,2.35,11.09,29.91,29.91,0,0,0,6.33,9.19,30.23,30.23,0,0,0,9.29,6.24,28.06,28.06,0,0,0,11.32,2.31,28.68,28.68,0,0,0,11.27-2.26A29.52,29.52,0,0,0,2765,991.59a28.83,28.83,0,0,0,.05-22.73,30,30,0,0,0-15.66-15.66,29.07,29.07,0,0,0-22.5-.09,29.84,29.84,0,0,0-15.8,15.56A28.72,28.72,0,0,0,2708.71,980.45Z' style='fill:%23432975'/%3E%3Cpath d='M2863.73,945.9H2873l38.16,56.73h.18V945.9h6.84v68.37h-6.84l-40.56-60.15h-.18v60.15h-6.84Z' style='fill:%23432975'/%3E%3Cpath d='M3013.8,995.14q.28,6.48,4.07,10.31t10.16,3.83a14,14,0,0,0,5.17-1,13.26,13.26,0,0,0,4.39-2.77,14,14,0,0,0,3-4.3,13,13,0,0,0,1.16-5.54,11.43,11.43,0,0,0-1.76-6.56,15.73,15.73,0,0,0-4.16-4.21,19.71,19.71,0,0,0-5-2.44l-4.34-1.39q-2.31-.65-5.36-1.66a22.84,22.84,0,0,1-5.82-3,16.17,16.17,0,0,1-4.66-5.13,16,16,0,0,1-1.9-8.27,18.2,18.2,0,0,1,1.48-7.34,17.51,17.51,0,0,1,4.07-5.82,18.89,18.89,0,0,1,6.09-3.84,20.54,20.54,0,0,1,7.58-1.38,19.49,19.49,0,0,1,7.67,1.48,17.78,17.78,0,0,1,6,4.06,18.65,18.65,0,0,1,3.88,6,18.34,18.34,0,0,1,1.39,7.07h-6.84a12.14,12.14,0,0,0-1-4.85,12.27,12.27,0,0,0-2.63-3.93,12.56,12.56,0,0,0-3.88-2.63,11.37,11.37,0,0,0-4.62-1,13.1,13.1,0,0,0-5.27,1,11.52,11.52,0,0,0-3.88,2.73,12.48,12.48,0,0,0-2.4,3.83,12,12,0,0,0-.83,4.35,9.48,9.48,0,0,0,1.29,5.17,10.94,10.94,0,0,0,3.51,3.42,23.88,23.88,0,0,0,5.18,2.36q3,1,6.28,1.89a24.14,24.14,0,0,1,9.61,4.62,20.47,20.47,0,0,1,5,6.05,16.5,16.5,0,0,1,1.84,5.64c.19,1.69.28,2.81.28,3.37v.09a19.18,19.18,0,0,1-1.52,7.58,20.32,20.32,0,0,1-4.25,6.37,20.76,20.76,0,0,1-6.51,4.44,20.47,20.47,0,0,1-8.32,1.66,24.93,24.93,0,0,1-7-1.06,19.94,19.94,0,0,1-6.74-3.47,19.31,19.31,0,0,1-5.17-6.28,20.75,20.75,0,0,1-2.18-9.52Z' style='fill:%23432975'/%3E%3Cpath d='M544.64,794.62c-93.58,0-169.52-76-169.52-169.52s75.94-169.51,169.52-169.51a169.77,169.77,0,0,1,155.28,101V378.29h14.23V625.1C714.15,718.67,638.21,794.62,544.64,794.62Zm0-324.8c-85.44,0-155.29,69.85-155.29,155.28S459.2,780.38,544.64,780.38,699.92,710.54,699.92,625.1,630.08,469.82,544.64,469.82Z' style='fill:%23432975;stroke:%23432975;stroke-miterlimit:10;stroke-width:20px'/%3E%3Cpath d='M2091.76,794.62c-93.57,0-169.52-76-169.52-169.52s76-169.51,169.52-169.51a169.75,169.75,0,0,1,155.27,101V378.29h14.25V625.1C2261.28,718.67,2185.33,794.62,2091.76,794.62Zm0-324.8c-85.44,0-155.28,69.85-155.28,155.28s69.84,155.28,155.28,155.28S2247,710.54,2247,625.1,2177.19,469.82,2091.76,469.82Z' style='fill:%23432975;stroke:%23432975;stroke-miterlimit:10;stroke-width:20px'/%3E%3Cpath d='M3116,693c-25.11,51.45-78,87.4-139.56,87.4-83.4,0-151.21-65.77-154.6-147.82H3146V625.1c0-93.57-75.95-169.51-169.52-169.51s-169.52,75.94-169.52,169.51,75.95,169.52,169.52,169.52c69.79,0,129-42,155.12-101.64ZM2976.46,469.82c83.4,0,151.21,65.78,154.6,147.82h-309.2C2825.25,535.6,2893.06,469.82,2976.46,469.82Z' style='fill:%23432975;stroke:%23432975;stroke-miterlimit:10;stroke-width:20px'/%3E%3Cpath d='M1788.91,693c-25.1,51.44-78,87.4-139.56,87.4-83.4,0-151.21-65.78-154.6-147.82h324.12v-7.46c0-93.57-75.95-169.52-169.52-169.52s-169.52,75.95-169.52,169.52,76,169.51,169.52,169.51c69.8,0,129-42,155.12-101.63ZM1649.35,469.83c83.41,0,151.21,65.77,154.6,147.82h-309.2C1498.14,535.6,1566,469.83,1649.35,469.83Z' style='fill:%23432975;stroke:%23432975;stroke-miterlimit:10;stroke-width:20px'/%3E%3Cpath d='M2534.11,617.64v14.92h154.6c-3.39,82.73-71.88,147.82-154.6,147.82-85.44,0-155.28-69.84-155.28-155.28s69.84-155.28,155.28-155.28c59.41,0,113.61,34.63,139.23,87.35h16.17a170.28,170.28,0,0,0-155.4-101.58c-93.57,0-169.52,75.94-169.52,169.51s75.95,169.52,169.52,169.52c96.29,0,173.58-80.69,169.52-177Z' style='fill:%23432975;stroke:%23432975;stroke-miterlimit:10;stroke-width:20px'/%3E%3Crect x='829.09' y='523.7' width='546.15' height='175' rx='87.5' style='fill:url(%23a61a95fc-af4a-49a4-929d-1042efffad50)'/%3E%3Ccircle cx='1287.75' cy='611.18' r='87.49' style='fill:%2300d7b0'/%3E%3C/svg%3E");background-size:200px 200px;font-size:100px;display:block;width:300px;height:150px;line-height:49px;z-index:99991;color:#fff}} .preload__is-showing { visibility: hidden; } </style> <noscript> This page needs JavaScript activated to work. <style>.preload__is-showing { visibility: visible; }</style> </noscript> </head> <body class="post-template-default single single-post postid-2709 single-format-standard sub" d_edge-lazy-load-image> <div class="wrapper"> <div class="contact-panel"> <div id="contact-trigger" class="contact-panel__trigger "> <a class="trigger"><span class="icomoon-contact"></span><span class="label-contact">Contattaci</a> </div> <div class="contact-panel__content"> <div class="contact-panel__close js-close-panel"> <span class="contact-panel__close--icon"> </span> </div> <script>var alert_txt = {"success_title":"Grazie","success_txt":"La sua richiesta \u00e8 stata presa in considerazione.","error_title":"Spiacenti, qualcosa \u00e8 andato storto","error_txt":"Alcuni campi richiedono la tua attenzione"};</script> <div class="contact-form__contact"> <form accept-charset="UTF-8" d_edge-form data-action="contact" action="" method="POST" class="form" id="salesforce-form"> <input type=hidden name='captcha_settings' value='{"keyname":"dedge","fallback":"false","orgId":"00D200000006KEM","ts":""}'> <input type=hidden name="oid" value="00D200000006KEM"> <input type=hidden name="retURL" value="https://www.d-edge.com/it/quando-e-il-momento-giusto-di-adottare-un-crm-nel-vostro-hotel/"> <input type=hidden name="saveURL" value="https://www.d-edge.com/it/quando-e-il-momento-giusto-di-adottare-un-crm-nel-vostro-hotel/"> <div d_edge-form-info> <input name="action" value="d_edge_process_contact_hotel" type="hidden"> <input id="recordType" name="recordType" type="hidden" value="0121r0000007fMW" />  <input id="00Nw0000006mLD3" name="00Nw0000006mLD3" type="hidden" value="D-edge Webform" /> <input name="lang" value="it" type="hidden">  <input name="00N1r00000KVNDq" value="https://www.d-edge.com/it/quando-e-il-momento-giusto-di-adottare-un-crm-nel-vostro-hotel/" type="hidden"> <input name="remoteip" value="8.222.208.146" type="hidden" /> <input id="Campaign_ID" name="Campaign_ID" type="hidden" value="" /> <input id="00N6900000KuxEi" name="00N6900000KuxEi" type="hidden" value="" />  <input type="hidden" name="phone" id="phone" value=""/> </div>      <div class="form__step" data-step="1"> <div class="form__step--number">Passo 1/2</div> <div class="form__title"> <p>Salve, come possiamo aiutarla?</p> </div> <div class="form__item"> <select class="form__item--input" id="00N1r00000KVNkG" data-url="https://www.d-edge.com/it/contatto-partner/" name="00N1r00000KVNkG" title="Request type" d_edge-form-request-type required data-conditionnal="client-cases" data-value="Other, Ask for a demo"> <option value="" disabled selected></option> <option value="Ask for a demo" >Sono interessato a una o più soluzioni</option> <option value="partner" >Vorrei contattare il vostro dipartimento di partnership (sono una terza parte)</option> <option value="help" >Sono un cliente, ho bisogno di aiuto</option> <option value="Other" >Altro</option> </select> <label class="form__item--label" placeholder="Tipo di richiesta *" id="first_name_label" for="00N1r00000KVNkG"></label> <div class="help-tip" style="z-index: 4;" id="help-tip4"> <p>Seleziona il tipo di richiesta</p> </div> </div> <div class="form__item hidden"> <select d_edge-form-client required data-url="https://www.d-edge.com/it/client-form/" class="form__item--input" id="client-cases" name="client-cases" > <option value="" disabled selected></option> <option value="yes">Sì</option> <option value="no">No</option> </select> <label class="form__item--label" placeholder="Sei già un cliente D-EDGE?" id="client-cases_label" for="client-cases"></label> </div> <div class="form__item form__notice hidden" data-conditionned="00N1r00000KVNkG" data-value="partner"> <div class="form__notice__arrow"> </div> <div class="form__notice__text"> Per passare al modulo appropriato, fare clic su Avanti. </div> </div> <div class="form__item form__notice hidden" data-conditionned="00N1r00000KVNkG" data-value="help"> <div class="form__notice__arrow"> </div> <div class="form__notice__text"> Contattateci tramite la sezione <a href="https://login.d-edge.com/" target="__blank">Bisogno di assistenza? nella vostra piattaforma D-EDGE</a>. Il nostro team di assistenza clienti sarà in grado di elaborare tempestivamente la vostra richiesta. </div> </div> <div class="form__item form__notice hidden" data-conditionned="00N1r00000KVNkG" data-value="help"> <div class="form__notice__arrow"> </div> <div class="form__notice__text"> Se non si riesce ad accedere alla piattaforma D-EDGE, fare clic su Avanti. </div> </div> </div> <div class="form__step hidden" data-step="2"> <div class="form__step--number">Passo 2/2</div> <div class="form__title"> <p>One last step: how can we contact you?</p> </div> <div class="form__content" data-type="lead"> <div class="form__item"> <input class="form__item--input" type="email" name="email" id="email" value="" size="30" maxlength="255" required /> <label class="form__item--label" placeholder="Il tuo indirizzo e-mail *" id="email_label" for="email"></label> <div class="help-tip" style="z-index: 3;" id="help-tip5"> <p>Inserisci il tuo indirizzo email. Verifica di aver inserito il "@" nel tuo indirizzo email.</p> </div> </div> <div class="form__item"> <input class="form__item--input" type="text" name="city" id="city" value="" size="30" maxlength="255" required /> <label class="form__item--label" placeholder="Citta *" id="city_label" for="city"></label> <div class="help-tip" style="z-index: 6;" id="help-tip2"> <p>Inserisci il nome della città in cui si trova il tuo hotel</p> </div> </div> <div class="form__item half"> <select class="form__item--input " id="country_code" name="country_code" required> <option value="" disabled selected></option> <option value="AX" data-prefix="+358">Aland Islands (+358)</option> <option value="AL" data-prefix="+355">Albania (+355)</option> <option value="DZ" data-prefix="+213">Algeria (+213)</option> <option value="AS" data-prefix="+1-684">American Samoa (+1-684)</option> <option value="AD" data-prefix="+376">Andorra (+376)</option> <option value="AO" data-prefix="+244">Angola (+244)</option> <option value="AI" data-prefix="+1-264">Anguilla (+1-264)</option> <option value="AQ" data-prefix="+672">Antarctica (+672)</option> <option value="AG" data-prefix="+1-268">Antigua and Barbuda (+1-268)</option> <option value="AR" data-prefix="+54">Argentina (+54)</option> <option value="AM" data-prefix="+374">Armenia (+374)</option> <option value="AW" data-prefix="+297">Aruba (+297)</option> <option value="AU" data-prefix="+61">Australia (+61)</option> <option value="AT" data-prefix="+43">Austria (+43)</option> <option value="AZ" data-prefix="+994">Azerbaijan (+994)</option> <option value="BS" data-prefix="+1-242">Bahamas (+1-242)</option> <option value="BH" data-prefix="+973">Bahrain (+973)</option> <option value="BD" data-prefix="+880">Bangladesh (+880)</option> <option value="BB" data-prefix="+1-246">Barbados (+1-246)</option> <option value="BY" data-prefix="+375">Belarus (+375)</option> <option value="BE" data-prefix="+32">Belgium (+32)</option> <option value="BZ" data-prefix="+501">Belize (+501)</option> <option value="BJ" data-prefix="+229">Benin (+229)</option> <option value="BM" data-prefix="+1-441">Bermuda (+1-441)</option> <option value="BT" data-prefix="+975">Bhutan (+975)</option> <option value="BO" data-prefix="+591">Bolivia (+591)</option> <option value="BQ" data-prefix="+599">Bonaire, Saint Eustatius, and Saba (+599)</option> <option value="BA" data-prefix="+387">Bosnia and Herzegovina (+387)</option> <option value="BW" data-prefix="+267">Botswana (+267)</option> <option value="BV" data-prefix="+?55">Bouvet Island (+?55)</option> <option value="BR" data-prefix="+55">Brazil (+55)</option> <option value="IO" data-prefix="+246">British Indian Ocean Territory (+246)</option> <option value="VG" data-prefix="+1-284">British Virgin Islands (+1-284)</option> <option value="BN" data-prefix="+673">Brunei (+673)</option> <option value="BG" data-prefix="+359">Bulgaria (+359)</option> <option value="BF" data-prefix="+226">Burkina Faso (+226)</option> <option value="BI" data-prefix="+257">Burundi (+257)</option> <option value="KH" data-prefix="+855">Cambodia (+855)</option> <option value="CM" data-prefix="+237">Cameroon (+237)</option> <option value="CA" data-prefix="+1">Canada (+1)</option> <option value="CV" data-prefix="+238">Cape Verde (+238)</option> <option value="KY" data-prefix="+1-345">Cayman Islands (+1-345)</option> <option value="CF" data-prefix="+236">Central African Republic (+236)</option> <option value="TD" data-prefix="+235">Chad (+235)</option> <option value="CL" data-prefix="+56">Chile (+56)</option> <option value="CN" data-prefix="+86">China (+86)</option> <option value="CX" data-prefix="+61">Christmas Island (+61)</option> <option value="CC" data-prefix="+61">Cocos [Keeling] Islands (+61)</option> <option value="CO" data-prefix="+57">Colombia (+57)</option> <option value="KM" data-prefix="+269">Comoros (+269)</option> <option value="CK" data-prefix="+682">Cook Islands (+682)</option> <option value="CR" data-prefix="+506">Costa Rica (+506)</option> <option value="HR" data-prefix="+385">Croatia (+385)</option> <option value="CU" data-prefix="+53">Cuba (+53)</option> <option value="CW" data-prefix="+599">Curaçao (+599)</option> <option value="CY" data-prefix="+357">Cyprus (+357)</option> <option value="CZ" data-prefix="+420">Czechia (+420)</option> <option value="CD" data-prefix="+243">Democratic Republic of the Congo (+243)</option> <option value="DK" data-prefix="+45">Denmark (+45)</option> <option value="DJ" data-prefix="+253">Djibouti (+253)</option> <option value="DM" data-prefix="+1-767">Dominica (+1-767)</option> <option value="DO" data-prefix="+1-809">Dominican Republic (+1-809)</option> <option value="TL" data-prefix="+670">East Timor (+670)</option> <option value="EC" data-prefix="+593">Ecuador (+593)</option> <option value="EG" data-prefix="+20">Egypt (+20)</option> <option value="SV" data-prefix="+503">El Salvador (+503)</option> <option value="GQ" data-prefix="+240">Equatorial Guinea (+240)</option> <option value="ER" data-prefix="+291">Eritrea (+291)</option> <option value="EE" data-prefix="+372">Estonia (+372)</option> <option value="ET" data-prefix="+251">Ethiopia (+251)</option> <option value="FK" data-prefix="+500">Falkland Islands (+500)</option> <option value="FO" data-prefix="+298">Faroe Islands (+298)</option> <option value="FJ" data-prefix="+679">Fiji (+679)</option> <option value="FI" data-prefix="+358">Finland (+358)</option> <option value="FR" data-prefix="+33">France (+33)</option> <option value="GF" data-prefix="+594">French Guiana (+594)</option> <option value="PF" data-prefix="+689">French Polynesia (+689)</option> <option value="TF" data-prefix="+262">French Southern Territories (+262)</option> <option value="GA" data-prefix="+241">Gabon (+241)</option> <option value="GM" data-prefix="+220">Gambia (+220)</option> <option value="GE" data-prefix="+995">Georgia (+995)</option> <option value="DE" data-prefix="+49">Germany (+49)</option> <option value="GH" data-prefix="+233">Ghana (+233)</option> <option value="GI" data-prefix="+350">Gibraltar (+350)</option> <option value="GR" data-prefix="+30">Greece (+30)</option> <option value="GL" data-prefix="+299">Greenland (+299)</option> <option value="GD" data-prefix="+1-473 ">Grenada (+1-473 )</option> <option value="GP" data-prefix="+590">Guadeloupe (+590)</option> <option value="GU" data-prefix="+1-671 ">Guam (+1-671 )</option> <option value="GT" data-prefix="+502">Guatemala (+502)</option> <option value="GG" data-prefix="+44-1481">Guernsey (+44-1481)</option> <option value="GN" data-prefix="+224">Guinea (+224)</option> <option value="GW" data-prefix="+245">Guinea-Bissau (+245)</option> <option value="GY" data-prefix="+592">Guyana (+592)</option> <option value="HT" data-prefix="+509">Haiti (+509)</option> <option value="JO" data-prefix="+962">Hashemite Kingdom of Jordan (+962)</option> <option value="HM" data-prefix="+672">Heard Island and McDonald Islands (+672)</option> <option value="HN" data-prefix="+504">Honduras (+504)</option> <option value="HK" data-prefix="+852">Hong Kong (+852)</option> <option value="HU" data-prefix="+36">Hungary (+36)</option> <option value="IS" data-prefix="+354">Iceland (+354)</option> <option value="IN" data-prefix="+91">India (+91)</option> <option value="ID" data-prefix="+62">Indonesia (+62)</option> <option value="IR" data-prefix="+98">Iran (+98)</option> <option value="IQ" data-prefix="+964">Iraq (+964)</option> <option value="IE" data-prefix="+353">Ireland (+353)</option> <option value="IM" data-prefix="+44-1624 ">Isle of Man (+44-1624 )</option> <option value="IL" data-prefix="+972">Israel (+972)</option> <option value="IT" data-prefix="+39">Italy (+39)</option> <option value="CI" data-prefix="+225">Ivory Coast (+225)</option> <option value="JM" data-prefix="+1-876">Jamaica (+1-876)</option> <option value="JP" data-prefix="+81">Japan (+81)</option> <option value="JE" data-prefix="+44-1534">Jersey (+44-1534)</option> <option value="KZ" data-prefix="+7">Kazakhstan (+7)</option> <option value="KE" data-prefix="+254">Kenya (+254)</option> <option value="KI" data-prefix="+686">Kiribati (+686)</option> <option value="XK" data-prefix="+383">Kosovo (+383)</option> <option value="KW" data-prefix="+965">Kuwait (+965)</option> <option value="KG" data-prefix="+996">Kyrgyzstan (+996)</option> <option value="LA" data-prefix="+856">Laos (+856)</option> <option value="LV" data-prefix="+371">Latvia (+371)</option> <option value="LB" data-prefix="+961">Lebanon (+961)</option> <option value="LS" data-prefix="+266">Lesotho (+266)</option> <option value="LR" data-prefix="+231">Liberia (+231)</option> <option value="LY" data-prefix="+218">Libya (+218)</option> <option value="LI" data-prefix="+423">Liechtenstein (+423)</option> <option value="LT" data-prefix="+370">Lithuania (+370)</option> <option value="LU" data-prefix="+352">Luxembourg (+352)</option> <option value="MO" data-prefix="+853">Macao (+853)</option> <option value="MK" data-prefix="+389">Macedonia (+389)</option> <option value="MG" data-prefix="+261">Madagascar (+261)</option> <option value="MW" data-prefix="+265">Malawi (+265)</option> <option value="MY" data-prefix="+60">Malaysia (+60)</option> <option value="MV" data-prefix="+960">Maldives (+960)</option> <option value="ML" data-prefix="+223">Mali (+223)</option> <option value="MT" data-prefix="+356">Malta (+356)</option> <option value="MH" data-prefix="+692">Marshall Islands (+692)</option> <option value="MQ" data-prefix="+596">Martinique (+596)</option> <option value="MR" data-prefix="+222">Mauritania (+222)</option> <option value="MU" data-prefix="+230">Mauritius (+230)</option> <option value="YT" data-prefix="+262">Mayotte (+262)</option> <option value="MX" data-prefix="+52">Mexico (+52)</option> <option value="FM" data-prefix="+691">Micronesia (+691)</option> <option value="MC" data-prefix="+377">Monaco (+377)</option> <option value="MN" data-prefix="+976">Mongolia (+976)</option> <option value="ME" data-prefix="+382">Montenegro (+382)</option> <option value="MS" data-prefix="+1-664">Montserrat (+1-664)</option> <option value="MA" data-prefix="+212">Morocco (+212)</option> <option value="MZ" data-prefix="+258">Mozambique (+258)</option> <option value="MM" data-prefix="+95">Myanmar [Burma] (+95)</option> <option value="NA" data-prefix="+264">Namibia (+264)</option> <option value="NR" data-prefix="+674">Nauru (+674)</option> <option value="NP" data-prefix="+977">Nepal (+977)</option> <option value="NL" data-prefix="+31">Netherlands (+31)</option> <option value="AN" data-prefix="+599">Netherlands Antilles (+599)</option> <option value="NC" data-prefix="+687">New Caledonia (+687)</option> <option value="NZ" data-prefix="+64">New Zealand (+64)</option> <option value="NI" data-prefix="+505">Nicaragua (+505)</option> <option value="NE" data-prefix="+227">Niger (+227)</option> <option value="NG" data-prefix="+234">Nigeria (+234)</option> <option value="NU" data-prefix="+683">Niue (+683)</option> <option value="NF" data-prefix="+672">Norfolk Island (+672)</option> <option value="MP" data-prefix="+850">North Korea (+850)</option> <option value="KP" data-prefix="+1-670">Northern Mariana Islands (+1-670)</option> <option value="NO" data-prefix="+47">Norway (+47)</option> <option value="OM" data-prefix="+968">Oman (+968)</option> <option value="PK" data-prefix="+92">Pakistan (+92)</option> <option value="PW" data-prefix="+680">Palau (+680)</option> <option value="PS" data-prefix="+970">Palestine (+970)</option> <option value="PA" data-prefix="+507">Panama (+507)</option> <option value="PG" data-prefix="+675">Papua New Guinea (+675)</option> <option value="PY" data-prefix="+595">Paraguay (+595)</option> <option value="PE" data-prefix="+51">Peru (+51)</option> <option value="PH" data-prefix="+63">Philippines (+63)</option> <option value="PN" data-prefix="+64">Pitcairn Islands (+64)</option> <option value="PL" data-prefix="+48">Poland (+48)</option> <option value="PT" data-prefix="+351">Portugal (+351)</option> <option value="PR" data-prefix="+1787">Puerto Rico (+1787)</option> <option value="QA" data-prefix="+974">Qatar (+974)</option> <option value="KR" data-prefix="+82">Republic of Korea (+82)</option> <option value="MD" data-prefix="+373">Republic of Moldova (+373)</option> <option value="SS" data-prefix="+211">Republic of South Sudan (+211)</option> <option value="CG" data-prefix="+242">Republic of the Congo (+242)</option> <option value="RE" data-prefix="+262">Réunion (+262)</option> <option value="RO" data-prefix="+40">Romania (+40)</option> <option value="RU" data-prefix="+7">Russia (+7)</option> <option value="RW" data-prefix="+250">Rwanda (+250)</option> <option value="BL" data-prefix="+590">Saint Barthélemy (+590)</option> <option value="SH" data-prefix="+290">Saint Helena (+290)</option> <option value="KN" data-prefix="+1-869">Saint Kitts and Nevis (+1-869)</option> <option value="LC" data-prefix="+1-758">Saint Lucia (+1-758)</option> <option value="MF" data-prefix="+590">Saint Martin (+590)</option> <option value="PM" data-prefix="+508">Saint Pierre and Miquelon (+508)</option> <option value="VC" data-prefix="+1-784">Saint Vincent and the Grenadines (+1-784)</option> <option value="WS" data-prefix="+685">Samoa (+685)</option> <option value="SM" data-prefix="+378">San Marino (+378)</option> <option value="ST" data-prefix="+239">São Tomé and Príncipe (+239)</option> <option value="SA" data-prefix="+966">Saudi Arabia (+966)</option> <option value="SN" data-prefix="+221">Senegal (+221)</option> <option value="RS" data-prefix="+381">Serbia (+381)</option> <option value="RM" data-prefix="+381">Serbia and Montenegro (+381)</option> <option value="SC" data-prefix="+248">Seychelles (+248)</option> <option value="SL" data-prefix="+232">Sierra Leone (+232)</option> <option value="SG" data-prefix="+65">Singapore (+65)</option> <option value="SX" data-prefix="+1-721">Sint Maarten (+1-721)</option> <option value="SK" data-prefix="+421">Slovak Republic (+421)</option> <option value="SI" data-prefix="+386">Slovenia (+386)</option> <option value="SB" data-prefix="+677">Solomon Islands (+677)</option> <option value="SO" data-prefix="+252">Somalia (+252)</option> <option value="ZA" data-prefix="+27">South Africa (+27)</option> <option value="GS" data-prefix="+500">South Georgia and the South Sandwich Islands (+500)</option> <option value="ES" data-prefix="+34">Spain (+34)</option> <option value="LK" data-prefix="+94">Sri Lanka (+94)</option> <option value="SD" data-prefix="+249">Sudan (+249)</option> <option value="SR" data-prefix="+597">Suriname (+597)</option> <option value="SJ" data-prefix="+47">Svalbard and Jan Mayen (+47)</option> <option value="SZ" data-prefix="+268">Swaziland (+268)</option> <option value="SE" data-prefix="+46">Sweden (+46)</option> <option value="CH" data-prefix="+41">Switzerland (+41)</option> <option value="SY" data-prefix="+963">Syria (+963)</option> <option value="TW" data-prefix="+886">Taiwan (+886)</option> <option value="TJ" data-prefix="+992">Tajikistan (+992)</option> <option value="TZ" data-prefix="+255">Tanzania (+255)</option> <option value="TH" data-prefix="+66">Thailand (+66)</option> <option value="TG" data-prefix="+228">Togo (+228)</option> <option value="TK" data-prefix="+690">Tokelau (+690)</option> <option value="TO" data-prefix="+676">Tonga (+676)</option> <option value="TT" data-prefix="+1-868">Trinidad and Tobago (+1-868)</option> <option value="TN" data-prefix="+216">Tunisia (+216)</option> <option value="TR" data-prefix="+90">Turkey (+90)</option> <option value="TM" data-prefix="+993">Turkmenistan (+993)</option> <option value="TC" data-prefix="+1-649">Turks and Caicos Islands (+1-649)</option> <option value="TV" data-prefix="+688">Tuvalu (+688)</option> <option value="UM" data-prefix="+1">U.S. Minor Outlying Islands (+1)</option> <option value="VI" data-prefix="+1-340">U.S. Virgin Islands (+1-340)</option> <option value="UG" data-prefix="+256">Uganda (+256)</option> <option value="UA" data-prefix="+380">Ukraine (+380)</option> <option value="AE" data-prefix="+971">United Arab Emirates (+971)</option> <option value="GB" data-prefix="+44">United Kingdom (+44)</option> <option value="US" data-prefix="+1">United States of America (+1)</option> <option value="UY" data-prefix="+598">Uruguay (+598)</option> <option value="UZ" data-prefix="+998">Uzbekistan (+998)</option> <option value="VU" data-prefix="+678">Vanuatu (+678)</option> <option value="VA" data-prefix="+379">Vatican City (+379)</option> <option value="VE" data-prefix="+58">Venezuela (+58)</option> <option value="VN" data-prefix="+84">Vietnam (+84)</option> <option value="WF" data-prefix="+681">Wallis and Futuna (+681)</option> <option value="EH" data-prefix="+212">Western Sahara (+212)</option> <option value="YE" data-prefix="+967">Yemen (+967)</option> <option value="ZM" data-prefix="+260">Zambia (+260)</option> <option value="ZW" data-prefix="+263">Zimbabwe (+263)</option> </select> <label class="form__item--label" placeholder="Prefisso nazionale *" id="country_code_label" for="country_code"></label> <div class="help-tip" style="z-index: 2;" id="help-tip6"> <p>Inserisci il prefisso internazionale del tuo Paese</p> </div> </div> <div class="form__item half"> <input class="form__item--input" type="text" name="tel" id="tel" value="" size="30" maxlength="80" required /> <label class="form__item--label" placeholder="Numero di telefono *" id="phone_label" for="tel"></label> <div class="help-tip" style="z-index: 1;" id="help-tip7"> <p>Inserisci il tuo numero di contatto</p> </div> </div> <div class="form__item half"> <input class="form__item--input" type="text" name="last_name" id="last_name" value="" size="30" maxlength="80" required /> <label class="form__item--label" placeholder="Cognome" id="last_name_label" for="last_name"></label> <div class="help-tip" style="z-index: 5;" id="help-tip3"> <p>Inserisci il tuo cognome</p> </div> </div> <div class="form__item half"> <input class="form__item--input" type="text" name="first_name" id="first_name" value="" size="30" maxlength="80" required /> <label class="form__item--label" placeholder="Nome*" id="first_name_label" for="first_name"></label> <div class="help-tip" style="z-index: 4;" id="help-tip4"> <p>Inserisci il tuo nome</p> </div> </div> <div class="form__item"> <input class="form__item--input" type="text" name="company" id="company" size="30" maxlength="255" required /> <label class="form__item--label" placeholder="Nome della struttura" id="company_label" for="company"></label> <div class="help-tip" style="z-index: 7;" id="help-tip1"> <p>Inserisci il nome della tua azienda</p> </div> </div> <div class="form__item"> <textarea class="form__item--input" name="00N200000025iL4" id="00N200000025iL4" form="salesforce-form"></textarea> <label class="form__item--label" placeholder="Avete qualche commento da condividere con noi?" id="comment_label" for="00N200000025iL4"></label> </div> <div class="form__item"> <input class="form__item--checkbox" id="00N1r00000JAd2D" name="00N1r00000JAd2D" type="checkbox" value="1" required /> <label class="checkbox-label" for="GDPR">Inoltrando questo modulo, accetto che le informazioni inserite possano essere utilizzate per i rapporti commerciali che possono risultarne.</label> </div> <div class="form__item last"> <input class="form__item--checkbox" id="00N1r00000Eud6A" name="00N1r00000Eud6A" type="checkbox" value="1" /> <label class="checkbox-label" for="00N1r00000Eud6A">Sì, tenetemi aggiornato su notizie, eventi ed offerte</label> </div> </div> <div class="form__content" data-type="case">  <input type="hidden" name="00N1r00000KTKr8" value="Other Topics">  <input type="hidden" name="00N1r00000KTKr6" value="None"> <input type="hidden" id="external" name="external" value="1" /> <input type=hidden name="origin" value="D-Edge Website"> <div class="form__item half"> <input class="form__item--input " type="text" name="name" id="name" value="" size="30" maxlength="80" required /> <label class="form__item--label" placeholder="Nome del contatto" id="name_label" for="name"></label> <div class="help-tip" style="z-index: 5;"> <p>Please enter the Contact name</p> </div> </div> <div class="form__item half"> <input class="form__item--input " type="email" name="email" id="email" value="" size="30" maxlength="255" required /> <label class="form__item--label" placeholder="Il tuo indirizzo e-mail *" id="email_label" for="email"></label> <div class="help-tip" style="z-index: 3;"> <p>Inserisci il tuo indirizzo email. Verifica di aver inserito il "@" nel tuo indirizzo email.</p> </div> </div> <div class="form__item half"> <select class="form__item--input " id="country_code" name="country_code" required> <option value="" disabled selected></option> <option value="AX" data-prefix="+358">Aland Islands (+358)</option> <option value="AL" data-prefix="+355">Albania (+355)</option> <option value="DZ" data-prefix="+213">Algeria (+213)</option> <option value="AS" data-prefix="+1-684">American Samoa (+1-684)</option> <option value="AD" data-prefix="+376">Andorra (+376)</option> <option value="AO" data-prefix="+244">Angola (+244)</option> <option value="AI" data-prefix="+1-264">Anguilla (+1-264)</option> <option value="AQ" data-prefix="+672">Antarctica (+672)</option> <option value="AG" data-prefix="+1-268">Antigua and Barbuda (+1-268)</option> <option value="AR" data-prefix="+54">Argentina (+54)</option> <option value="AM" data-prefix="+374">Armenia (+374)</option> <option value="AW" data-prefix="+297">Aruba (+297)</option> <option value="AU" data-prefix="+61">Australia (+61)</option> <option value="AT" data-prefix="+43">Austria (+43)</option> <option value="AZ" data-prefix="+994">Azerbaijan (+994)</option> <option value="BS" data-prefix="+1-242">Bahamas (+1-242)</option> <option value="BH" data-prefix="+973">Bahrain (+973)</option> <option value="BD" data-prefix="+880">Bangladesh (+880)</option> <option value="BB" data-prefix="+1-246">Barbados (+1-246)</option> <option value="BY" data-prefix="+375">Belarus (+375)</option> <option value="BE" data-prefix="+32">Belgium (+32)</option> <option value="BZ" data-prefix="+501">Belize (+501)</option> <option value="BJ" data-prefix="+229">Benin (+229)</option> <option value="BM" data-prefix="+1-441">Bermuda (+1-441)</option> <option value="BT" data-prefix="+975">Bhutan (+975)</option> <option value="BO" data-prefix="+591">Bolivia (+591)</option> <option value="BQ" data-prefix="+599">Bonaire, Saint Eustatius, and Saba (+599)</option> <option value="BA" data-prefix="+387">Bosnia and Herzegovina (+387)</option> <option value="BW" data-prefix="+267">Botswana (+267)</option> <option value="BV" data-prefix="+?55">Bouvet Island (+?55)</option> <option value="BR" data-prefix="+55">Brazil (+55)</option> <option value="IO" data-prefix="+246">British Indian Ocean Territory (+246)</option> <option value="VG" data-prefix="+1-284">British Virgin Islands (+1-284)</option> <option value="BN" data-prefix="+673">Brunei (+673)</option> <option value="BG" data-prefix="+359">Bulgaria (+359)</option> <option value="BF" data-prefix="+226">Burkina Faso (+226)</option> <option value="BI" data-prefix="+257">Burundi (+257)</option> <option value="KH" data-prefix="+855">Cambodia (+855)</option> <option value="CM" data-prefix="+237">Cameroon (+237)</option> <option value="CA" data-prefix="+1">Canada (+1)</option> <option value="CV" data-prefix="+238">Cape Verde (+238)</option> <option value="KY" data-prefix="+1-345">Cayman Islands (+1-345)</option> <option value="CF" data-prefix="+236">Central African Republic (+236)</option> <option value="TD" data-prefix="+235">Chad (+235)</option> <option value="CL" data-prefix="+56">Chile (+56)</option> <option value="CN" data-prefix="+86">China (+86)</option> <option value="CX" data-prefix="+61">Christmas Island (+61)</option> <option value="CC" data-prefix="+61">Cocos [Keeling] Islands (+61)</option> <option value="CO" data-prefix="+57">Colombia (+57)</option> <option value="KM" data-prefix="+269">Comoros (+269)</option> <option value="CK" data-prefix="+682">Cook Islands (+682)</option> <option value="CR" data-prefix="+506">Costa Rica (+506)</option> <option value="HR" data-prefix="+385">Croatia (+385)</option> <option value="CU" data-prefix="+53">Cuba (+53)</option> <option value="CW" data-prefix="+599">Curaçao (+599)</option> <option value="CY" data-prefix="+357">Cyprus (+357)</option> <option value="CZ" data-prefix="+420">Czechia (+420)</option> <option value="CD" data-prefix="+243">Democratic Republic of the Congo (+243)</option> <option value="DK" data-prefix="+45">Denmark (+45)</option> <option value="DJ" data-prefix="+253">Djibouti (+253)</option> <option value="DM" data-prefix="+1-767">Dominica (+1-767)</option> <option value="DO" data-prefix="+1-809">Dominican Republic (+1-809)</option> <option value="TL" data-prefix="+670">East Timor (+670)</option> <option value="EC" data-prefix="+593">Ecuador (+593)</option> <option value="EG" data-prefix="+20">Egypt (+20)</option> <option value="SV" data-prefix="+503">El Salvador (+503)</option> <option value="GQ" data-prefix="+240">Equatorial Guinea (+240)</option> <option value="ER" data-prefix="+291">Eritrea (+291)</option> <option value="EE" data-prefix="+372">Estonia (+372)</option> <option value="ET" data-prefix="+251">Ethiopia (+251)</option> <option value="FK" data-prefix="+500">Falkland Islands (+500)</option> <option value="FO" data-prefix="+298">Faroe Islands (+298)</option> <option value="FJ" data-prefix="+679">Fiji (+679)</option> <option value="FI" data-prefix="+358">Finland (+358)</option> <option value="FR" data-prefix="+33">France (+33)</option> <option value="GF" data-prefix="+594">French Guiana (+594)</option> <option value="PF" data-prefix="+689">French Polynesia (+689)</option> <option value="TF" data-prefix="+262">French Southern Territories (+262)</option> <option value="GA" data-prefix="+241">Gabon (+241)</option> <option value="GM" data-prefix="+220">Gambia (+220)</option> <option value="GE" data-prefix="+995">Georgia (+995)</option> <option value="DE" data-prefix="+49">Germany (+49)</option> <option value="GH" data-prefix="+233">Ghana (+233)</option> <option value="GI" data-prefix="+350">Gibraltar (+350)</option> <option value="GR" data-prefix="+30">Greece (+30)</option> <option value="GL" data-prefix="+299">Greenland (+299)</option> <option value="GD" data-prefix="+1-473 ">Grenada (+1-473 )</option> <option value="GP" data-prefix="+590">Guadeloupe (+590)</option> <option value="GU" data-prefix="+1-671 ">Guam (+1-671 )</option> <option value="GT" data-prefix="+502">Guatemala (+502)</option> <option value="GG" data-prefix="+44-1481">Guernsey (+44-1481)</option> <option value="GN" data-prefix="+224">Guinea (+224)</option> <option value="GW" data-prefix="+245">Guinea-Bissau (+245)</option> <option value="GY" data-prefix="+592">Guyana (+592)</option> <option value="HT" data-prefix="+509">Haiti (+509)</option> <option value="JO" data-prefix="+962">Hashemite Kingdom of Jordan (+962)</option> <option value="HM" data-prefix="+672">Heard Island and McDonald Islands (+672)</option> <option value="HN" data-prefix="+504">Honduras (+504)</option> <option value="HK" data-prefix="+852">Hong Kong (+852)</option> <option value="HU" data-prefix="+36">Hungary (+36)</option> <option value="IS" data-prefix="+354">Iceland (+354)</option> <option value="IN" data-prefix="+91">India (+91)</option> <option value="ID" data-prefix="+62">Indonesia (+62)</option> <option value="IR" data-prefix="+98">Iran (+98)</option> <option value="IQ" data-prefix="+964">Iraq (+964)</option> <option value="IE" data-prefix="+353">Ireland (+353)</option> <option value="IM" data-prefix="+44-1624 ">Isle of Man (+44-1624 )</option> <option value="IL" data-prefix="+972">Israel (+972)</option> <option value="IT" data-prefix="+39">Italy (+39)</option> <option value="CI" data-prefix="+225">Ivory Coast (+225)</option> <option value="JM" data-prefix="+1-876">Jamaica (+1-876)</option> <option value="JP" data-prefix="+81">Japan (+81)</option> <option value="JE" data-prefix="+44-1534">Jersey (+44-1534)</option> <option value="KZ" data-prefix="+7">Kazakhstan (+7)</option> <option value="KE" data-prefix="+254">Kenya (+254)</option> <option value="KI" data-prefix="+686">Kiribati (+686)</option> <option value="XK" data-prefix="+383">Kosovo (+383)</option> <option value="KW" data-prefix="+965">Kuwait (+965)</option> <option value="KG" data-prefix="+996">Kyrgyzstan (+996)</option> <option value="LA" data-prefix="+856">Laos (+856)</option> <option value="LV" data-prefix="+371">Latvia (+371)</option> <option value="LB" data-prefix="+961">Lebanon (+961)</option> <option value="LS" data-prefix="+266">Lesotho (+266)</option> <option value="LR" data-prefix="+231">Liberia (+231)</option> <option value="LY" data-prefix="+218">Libya (+218)</option> <option value="LI" data-prefix="+423">Liechtenstein (+423)</option> <option value="LT" data-prefix="+370">Lithuania (+370)</option> <option value="LU" data-prefix="+352">Luxembourg (+352)</option> <option value="MO" data-prefix="+853">Macao (+853)</option> <option value="MK" data-prefix="+389">Macedonia (+389)</option> <option value="MG" data-prefix="+261">Madagascar (+261)</option> <option value="MW" data-prefix="+265">Malawi (+265)</option> <option value="MY" data-prefix="+60">Malaysia (+60)</option> <option value="MV" data-prefix="+960">Maldives (+960)</option> <option value="ML" data-prefix="+223">Mali (+223)</option> <option value="MT" data-prefix="+356">Malta (+356)</option> <option value="MH" data-prefix="+692">Marshall Islands (+692)</option> <option value="MQ" data-prefix="+596">Martinique (+596)</option> <option value="MR" data-prefix="+222">Mauritania (+222)</option> <option value="MU" data-prefix="+230">Mauritius (+230)</option> <option value="YT" data-prefix="+262">Mayotte (+262)</option> <option value="MX" data-prefix="+52">Mexico (+52)</option> <option value="FM" data-prefix="+691">Micronesia (+691)</option> <option value="MC" data-prefix="+377">Monaco (+377)</option> <option value="MN" data-prefix="+976">Mongolia (+976)</option> <option value="ME" data-prefix="+382">Montenegro (+382)</option> <option value="MS" data-prefix="+1-664">Montserrat (+1-664)</option> <option value="MA" data-prefix="+212">Morocco (+212)</option> <option value="MZ" data-prefix="+258">Mozambique (+258)</option> <option value="MM" data-prefix="+95">Myanmar [Burma] (+95)</option> <option value="NA" data-prefix="+264">Namibia (+264)</option> <option value="NR" data-prefix="+674">Nauru (+674)</option> <option value="NP" data-prefix="+977">Nepal (+977)</option> <option value="NL" data-prefix="+31">Netherlands (+31)</option> <option value="AN" data-prefix="+599">Netherlands Antilles (+599)</option> <option value="NC" data-prefix="+687">New Caledonia (+687)</option> <option value="NZ" data-prefix="+64">New Zealand (+64)</option> <option value="NI" data-prefix="+505">Nicaragua (+505)</option> <option value="NE" data-prefix="+227">Niger (+227)</option> <option value="NG" data-prefix="+234">Nigeria (+234)</option> <option value="NU" data-prefix="+683">Niue (+683)</option> <option value="NF" data-prefix="+672">Norfolk Island (+672)</option> <option value="MP" data-prefix="+850">North Korea (+850)</option> <option value="KP" data-prefix="+1-670">Northern Mariana Islands (+1-670)</option> <option value="NO" data-prefix="+47">Norway (+47)</option> <option value="OM" data-prefix="+968">Oman (+968)</option> <option value="PK" data-prefix="+92">Pakistan (+92)</option> <option value="PW" data-prefix="+680">Palau (+680)</option> <option value="PS" data-prefix="+970">Palestine (+970)</option> <option value="PA" data-prefix="+507">Panama (+507)</option> <option value="PG" data-prefix="+675">Papua New Guinea (+675)</option> <option value="PY" data-prefix="+595">Paraguay (+595)</option> <option value="PE" data-prefix="+51">Peru (+51)</option> <option value="PH" data-prefix="+63">Philippines (+63)</option> <option value="PN" data-prefix="+64">Pitcairn Islands (+64)</option> <option value="PL" data-prefix="+48">Poland (+48)</option> <option value="PT" data-prefix="+351">Portugal (+351)</option> <option value="PR" data-prefix="+1787">Puerto Rico (+1787)</option> <option value="QA" data-prefix="+974">Qatar (+974)</option> <option value="KR" data-prefix="+82">Republic of Korea (+82)</option> <option value="MD" data-prefix="+373">Republic of Moldova (+373)</option> <option value="SS" data-prefix="+211">Republic of South Sudan (+211)</option> <option value="CG" data-prefix="+242">Republic of the Congo (+242)</option> <option value="RE" data-prefix="+262">Réunion (+262)</option> <option value="RO" data-prefix="+40">Romania (+40)</option> <option value="RU" data-prefix="+7">Russia (+7)</option> <option value="RW" data-prefix="+250">Rwanda (+250)</option> <option value="BL" data-prefix="+590">Saint Barthélemy (+590)</option> <option value="SH" data-prefix="+290">Saint Helena (+290)</option> <option value="KN" data-prefix="+1-869">Saint Kitts and Nevis (+1-869)</option> <option value="LC" data-prefix="+1-758">Saint Lucia (+1-758)</option> <option value="MF" data-prefix="+590">Saint Martin (+590)</option> <option value="PM" data-prefix="+508">Saint Pierre and Miquelon (+508)</option> <option value="VC" data-prefix="+1-784">Saint Vincent and the Grenadines (+1-784)</option> <option value="WS" data-prefix="+685">Samoa (+685)</option> <option value="SM" data-prefix="+378">San Marino (+378)</option> <option value="ST" data-prefix="+239">São Tomé and Príncipe (+239)</option> <option value="SA" data-prefix="+966">Saudi Arabia (+966)</option> <option value="SN" data-prefix="+221">Senegal (+221)</option> <option value="RS" data-prefix="+381">Serbia (+381)</option> <option value="RM" data-prefix="+381">Serbia and Montenegro (+381)</option> <option value="SC" data-prefix="+248">Seychelles (+248)</option> <option value="SL" data-prefix="+232">Sierra Leone (+232)</option> <option value="SG" data-prefix="+65">Singapore (+65)</option> <option value="SX" data-prefix="+1-721">Sint Maarten (+1-721)</option> <option value="SK" data-prefix="+421">Slovak Republic (+421)</option> <option value="SI" data-prefix="+386">Slovenia (+386)</option> <option value="SB" data-prefix="+677">Solomon Islands (+677)</option> <option value="SO" data-prefix="+252">Somalia (+252)</option> <option value="ZA" data-prefix="+27">South Africa (+27)</option> <option value="GS" data-prefix="+500">South Georgia and the South Sandwich Islands (+500)</option> <option value="ES" data-prefix="+34">Spain (+34)</option> <option value="LK" data-prefix="+94">Sri Lanka (+94)</option> <option value="SD" data-prefix="+249">Sudan (+249)</option> <option value="SR" data-prefix="+597">Suriname (+597)</option> <option value="SJ" data-prefix="+47">Svalbard and Jan Mayen (+47)</option> <option value="SZ" data-prefix="+268">Swaziland (+268)</option> <option value="SE" data-prefix="+46">Sweden (+46)</option> <option value="CH" data-prefix="+41">Switzerland (+41)</option> <option value="SY" data-prefix="+963">Syria (+963)</option> <option value="TW" data-prefix="+886">Taiwan (+886)</option> <option value="TJ" data-prefix="+992">Tajikistan (+992)</option> <option value="TZ" data-prefix="+255">Tanzania (+255)</option> <option value="TH" data-prefix="+66">Thailand (+66)</option> <option value="TG" data-prefix="+228">Togo (+228)</option> <option value="TK" data-prefix="+690">Tokelau (+690)</option> <option value="TO" data-prefix="+676">Tonga (+676)</option> <option value="TT" data-prefix="+1-868">Trinidad and Tobago (+1-868)</option> <option value="TN" data-prefix="+216">Tunisia (+216)</option> <option value="TR" data-prefix="+90">Turkey (+90)</option> <option value="TM" data-prefix="+993">Turkmenistan (+993)</option> <option value="TC" data-prefix="+1-649">Turks and Caicos Islands (+1-649)</option> <option value="TV" data-prefix="+688">Tuvalu (+688)</option> <option value="UM" data-prefix="+1">U.S. Minor Outlying Islands (+1)</option> <option value="VI" data-prefix="+1-340">U.S. Virgin Islands (+1-340)</option> <option value="UG" data-prefix="+256">Uganda (+256)</option> <option value="UA" data-prefix="+380">Ukraine (+380)</option> <option value="AE" data-prefix="+971">United Arab Emirates (+971)</option> <option value="GB" data-prefix="+44">United Kingdom (+44)</option> <option value="US" data-prefix="+1">United States of America (+1)</option> <option value="UY" data-prefix="+598">Uruguay (+598)</option> <option value="UZ" data-prefix="+998">Uzbekistan (+998)</option> <option value="VU" data-prefix="+678">Vanuatu (+678)</option> <option value="VA" data-prefix="+379">Vatican City (+379)</option> <option value="VE" data-prefix="+58">Venezuela (+58)</option> <option value="VN" data-prefix="+84">Vietnam (+84)</option> <option value="WF" data-prefix="+681">Wallis and Futuna (+681)</option> <option value="EH" data-prefix="+212">Western Sahara (+212)</option> <option value="YE" data-prefix="+967">Yemen (+967)</option> <option value="ZM" data-prefix="+260">Zambia (+260)</option> <option value="ZW" data-prefix="+263">Zimbabwe (+263)</option> </select> <label class="form__item--label" placeholder="Prefisso nazionale *" id="country_code_label" for="country_code"></label> <div class="help-tip" style="z-index: 2;"> <p>Inserisci il prefisso internazionale del tuo Paese</p> </div> </div> <div class="form__item half"> <input class="form__item--input " type="text" name="tel" id="tel" value="" size="30" maxlength="80" required /> <label class="form__item--label" placeholder="Numero di telefono *" id="phone_label" for="tel"></label> <div class="help-tip" style="z-index: 1;"> <p>Inserisci il tuo numero di contatto</p> </div> </div> <div class="form__item"> <input class="form__item--input " type="text" name="subject" id="subject" value="" size="30" maxlength="80" required /> <label class="form__item--label" placeholder="Subject *" id="subject_label" for="subject"></label> <div class="help-tip" style="z-index: 5;"> <p>Please enter the Subject</p> </div> </div> <div class="form__item"> <textarea class="form__item--input " name="description" id="description" placeholder="" form="salesforce-form"></textarea> <label class="form__item--label" placeholder="Avete qualche commento da condividere con noi?" id="comment_label" for="description"></label> </div> </div> </div> <div class="form__button"> <div class="btn-prev prev-button hidden" value="Precedente">Precedente</div> <div class="btn-next next-button hidden" data-conditionned="client-cases" data-value="yes, no" value="Successivo">Successivo</div> <div class="btn-next help-button hidden" data-conditionned="00N1r00000KVNkG" data-value="help" value="Successivo">Successivo</div> <div id='recaptcha' class="g-recaptcha" data-sitekey="6LcUi4oUAAAAAKEDoOkPh52b8oTzcPZGZ-KsnBC-" data-callback="recaptchaCallback" data-size="invisible"> </div> <input class="form__item--submit submit-button hidden" type="submit" accesskey="s" value="Invia" /> <button class="form__item--submit partner-button hidden" d_edge-form-submit data-conditionned="00N1r00000KVNkG" data-value="partner" type="submit" accesskey="s"/>Successivo</button> </div> </form> <div class="form__success form__message hidden"> <div class="form__message__icon"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512" width="100"><path d="M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z"/></svg> </div> <div class="form__message__title"> Grazie </div> <div class="form__message__desc"> La sua richiesta è stata presa in considerazione.</br>La contatteremo a breve. </div> <div class="form__message__signature"> Buona giornata. </div> </div> </div> </div> </div> <div class="sub-header"> <div class="container-flex"> <a href="https://www.d-edge.com/it/contattaci/" title="Contatto" class="sub-header__link"><span class="header__link-label">Contatto</span></a> <a href="https://login.d-edge.com/" target="_blank" title="Accesso Cliente" class="sub-header__link"><span class="header__link-label">Accesso Cliente</span></a> <div class="sub-header__search"> <form role="search" method="get" class="search-form clearfix" action="https://www.d-edge.com/it/"> <div class="search-form__search-wrapper"> <input type="search" class="search-field" name="s" value=""/> </div> <button class="search-submit" type="submit">Vai</button> </form> <span class="icon-search sub-header__mb-search-btn hidden-lg-up" data-search-toggle="true" data-target=".search-form"> </span> </div> <div class="sub-header__lang js-show-lang"> <a href="javascript:;" class="lang__link lang__link--curr">Italiano</a> <ul class="lang__list"> <li class="lang__item"><a href="https://www.d-edge.com/zh-hans/%e6%82%a8%e7%9a%84%e9%85%92%e5%ba%97%e4%bb%80%e4%b9%88%e6%97%b6%e5%80%99%e9%80%82%e5%90%88%e9%87%87%e7%94%a8-crm-%e7%b3%bb%e7%bb%9f%ef%bc%9f/" alt="简体中文" class="lang__link">简体中文</a></li> <li class="lang__item"><a href="https://www.d-edge.com/pt-pt/qual-e-o-momento-certo-para-adotar-o-crm-no-seu-hotel/" alt="Português" class="lang__link">Português</a></li> <li class="lang__item"><a href="https://www.d-edge.com/ja/crm%e3%82%92%e6%8e%a1%e7%94%a8%e3%81%99%e3%81%b9%e3%81%8d%e9%81%a9%e5%88%87%e3%81%aa%e6%99%82%e6%9c%9f%e3%81%af%e3%81%84%e3%81%a4%e3%81%a7%e3%81%97%e3%82%87%e3%81%86%e3%81%8b%ef%bc%9f/" alt="日本語" class="lang__link">日本語</a></li> <li class="lang__item"><a href="https://www.d-edge.com/fr/quel-est-le-moment-ideal-pour-adopter-un-crm-pour-votre-hotel/" alt="Français" class="lang__link">Français</a></li> <li class="lang__item"><a href="https://www.d-edge.com/es/cuando-es-el-momento-de-implementar-un-crm-en-su-hotel/" alt="Español" class="lang__link">Español</a></li> <li class="lang__item"><a href="https://www.d-edge.com/when-is-the-right-time-to-adopt-crm-at-your-hotel/" alt="English" class="lang__link">English</a></li> <li class="lang__item"><a href="https://www.d-edge.com/de/wann-ist-der-richtige-zeitpunkt-um-ein-crm-in-ihrem-hotel-einzufuehren/" alt="Deutsch" class="lang__link">Deutsch</a></li> <li class="lang__item"><a href="https://www.d-edge.com/cs/kdy-je-ten-spravny-cas-zavest-ve-svem-hotelu-crm/" alt="Čeština" class="lang__link">Čeština</a></li> </ul> </div> <div class="sub-header__lang--mobile js-show-lang-mobile"> <select class="lang__dropdown"> <option selected disabled value="">Italiano</option> <option data-href="https://www.d-edge.com/zh-hans/%e6%82%a8%e7%9a%84%e9%85%92%e5%ba%97%e4%bb%80%e4%b9%88%e6%97%b6%e5%80%99%e9%80%82%e5%90%88%e9%87%87%e7%94%a8-crm-%e7%b3%bb%e7%bb%9f%ef%bc%9f/">简体中文</option> <option data-href="https://www.d-edge.com/pt-pt/qual-e-o-momento-certo-para-adotar-o-crm-no-seu-hotel/">Português</option> <option data-href="https://www.d-edge.com/ja/crm%e3%82%92%e6%8e%a1%e7%94%a8%e3%81%99%e3%81%b9%e3%81%8d%e9%81%a9%e5%88%87%e3%81%aa%e6%99%82%e6%9c%9f%e3%81%af%e3%81%84%e3%81%a4%e3%81%a7%e3%81%97%e3%82%87%e3%81%86%e3%81%8b%ef%bc%9f/">日本語</option> <option data-href="https://www.d-edge.com/fr/quel-est-le-moment-ideal-pour-adopter-un-crm-pour-votre-hotel/">Français</option> <option data-href="https://www.d-edge.com/es/cuando-es-el-momento-de-implementar-un-crm-en-su-hotel/">Español</option> <option data-href="https://www.d-edge.com/when-is-the-right-time-to-adopt-crm-at-your-hotel/">English</option> <option data-href="https://www.d-edge.com/de/wann-ist-der-richtige-zeitpunkt-um-ein-crm-in-ihrem-hotel-einzufuehren/">Deutsch</option> <option data-href="https://www.d-edge.com/cs/kdy-je-ten-spravny-cas-zavest-ve-svem-hotelu-crm/">Čeština</option> </select> </div> </div> </div> <header class="header"> <div class="container-flex"> <div class="header__logo"> <a href="https://www.d-edge.com/it/" title="D-EDGE" class="header__logo-link "> <img src="https://www.d-edge.com/wp-content/themes/d-edge/img/logo_d-edge.svg" alt="D-EDGE" class="header__logo-img header__logo-img--standard"> <img src="https://www.d-edge.com/wp-content/themes/d-edge/img/logo_d-edge-white.svg" alt="D-EDGE" class="header__logo-img header__logo-img--white"> </a> </div> <div class="header__right"> <div class="nav-main__menu hidden-md-down"> <div class="menu-header-menu-it-container"><ul id="menu-header-menu-it" class="menu"><li id="menu-item-2043" class="dropdown menu-item menu-item-type-post_type menu-item-object-page menu-item-2043"><a class="menu-link" href="https://www.d-edge.com/it/soluzioni-d-edge-per-gli-albergatori/">Soluzioni</a> <div class="big-menu"> <div class="data-list"> <div class="data-row"> <div class="blurb__item"> <div class="blurb__item__header"> <a href="https://www.d-edge.com/it/product_family/central-reservation-system-it/" class="blurb__item__img" data-bg-src="https://www.d-edge.com/wp-content/uploads/2022/08/CRS-50x36.png"> </a> <div class="blurb__item__caption"> <a style="color:#dd3333;" href="https://www.d-edge.com/it/product_family/central-reservation-system-it/" title="Sistema di prenotazione centralizzato" class="blurb__item__caption-link">Sistema di prenotazione centralizzato</a> </div> </div> <div class="blurb__item__products"> <a href="https://www.d-edge.com/it/product/booking-engine/" title="Booking Engine" class="blurb__item__overlay-product">Booking Engine</a> <a href="https://www.d-edge.com/it/product/channel-manager/" title="Channel Manager" class="blurb__item__overlay-product">Channel Manager</a> <a href="https://www.d-edge.com/it/product/central-inventory/" title="Central Inventory" class="blurb__item__overlay-product">Central Inventory</a> <a href="https://www.d-edge.com/it/product/gds-solutions/" title="GDS Solutions" class="blurb__item__overlay-product">GDS Solutions</a> <a href="https://www.d-edge.com/it/product/payment-automation/" title="Soluzioni di pagamento" class="blurb__item__overlay-product">Soluzioni di pagamento</a> <a href="https://www.d-edge.com/it/product/central-reservation-office-cro/" title="Central Reservation Office (CRO)" class="blurb__item__overlay-product">Central Reservation Office (CRO)</a> </div> </div> <div class="blurb__item"> <div class="blurb__item__header"> <a href="https://www.d-edge.com/it/product_family/connectivity-it/" class="blurb__item__img" data-bg-src="https://www.d-edge.com/wp-content/uploads/2022/08/Connectivity-50x36.png"> </a> <div class="blurb__item__caption"> <a style="color:#1e73be;" href="https://www.d-edge.com/it/product_family/connectivity-it/" title="Hub per la connettività" class="blurb__item__caption-link">Hub per la connettività</a> </div> </div> <div class="blurb__item__products"> <a href="https://www.d-edge.com/it/product_family/connectivity-it/#connettivit-pms" title="Connettività PMS" class="blurb__item__overlay-product">Connettività PMS</a> <a href="https://www.d-edge.com/it/product_family/connectivity-it/#connettivit-rms" title="Connettività RMS" class="blurb__item__overlay-product">Connettività RMS</a> <a href="https://www.d-edge.com/it/product_family/connectivity-it/#connettivit-distribuzione" title="Connettività Distribuzione" class="blurb__item__overlay-product">Connettività Distribuzione</a> <a href="https://www.d-edge.com/it/product_family/connectivity-it/#connettivit-pagamento" title="Connettività Pagamento" class="blurb__item__overlay-product">Connettività Pagamento</a> <a href="https://www.d-edge.com/it/product_family/connectivity-it/#connettivit-crs" title="Connettività CRS" class="blurb__item__overlay-product">Connettività CRS</a> <a href="https://www.d-edge.com/it/product_family/connectivity-it/#connettivit-crm" title="Connettività CRM" class="blurb__item__overlay-product">Connettività CRM</a> </div> </div> <div class="blurb__item"> <div class="blurb__item__header"> <a href="https://www.d-edge.com/it/product_family/data-intelligence-it/" class="blurb__item__img" data-bg-src="https://www.d-edge.com/wp-content/uploads/2022/08/Data-Intelligence-50x36.png"> </a> <div class="blurb__item__caption"> <a style="color:#e2449e;" href="https://www.d-edge.com/it/product_family/data-intelligence-it/" title="Data Intelligence" class="blurb__item__caption-link">Data Intelligence</a> </div> </div> <div class="blurb__item__products"> <a href="https://www.d-edge.com/it/product/price-monitoring/" title="Price Monitoring" class="blurb__item__overlay-product">Price Monitoring</a> <a href="https://www.d-edge.com/it/product/price-recommendation/" title="Price Recommendation" class="blurb__item__overlay-product">Price Recommendation</a> <a href="https://www.d-edge.com/it/product/performance-analysis/" title="Performance Analysis" class="blurb__item__overlay-product">Performance Analysis</a> </div> </div> <div class="blurb__item"> <div class="blurb__item__header"> <a href="https://www.d-edge.com/it/product_family/digital-media-it/" class="blurb__item__img" data-bg-src="https://www.d-edge.com/wp-content/uploads/2022/08/Digital-Media-50x36.png"> </a> <div class="blurb__item__caption"> <a style="color:#dd9933;" href="https://www.d-edge.com/it/product_family/digital-media-it/" title="Digital Media" class="blurb__item__caption-link">Digital Media</a> </div> </div> <div class="blurb__item__products"> <a href="https://www.d-edge.com/it/product/search-marketing/" title="Search Marketing" class="blurb__item__overlay-product">Search Marketing</a> <a href="https://www.d-edge.com/it/product/display-marketing/" title="Display marketing" class="blurb__item__overlay-product">Display marketing</a> <a href="https://www.d-edge.com/it/product/piattaforma-di-gestione-degli-annunci/" title="Piattaforma di Gestione Degli Annunci" class="blurb__item__overlay-product">Piattaforma di Gestione Degli Annunci</a> <a href="https://www.d-edge.com/it/product/social-marketing/" title="Social Marketing" class="blurb__item__overlay-product">Social Marketing</a> <a href="https://www.d-edge.com/it/product/metasearch-marketing/" title="Metasearch Marketing" class="blurb__item__overlay-product">Metasearch Marketing</a> </div> </div> <div class="blurb__item"> <div class="blurb__item__header"> <a href="https://www.d-edge.com/it/product_family/website-creation-it/" class="blurb__item__img" data-bg-src="https://www.d-edge.com/wp-content/uploads/2022/08/Website-50x36.png"> </a> <div class="blurb__item__caption"> <a style="color:#81d742;" href="https://www.d-edge.com/it/product_family/website-creation-it/" title="Creazione Siti Web" class="blurb__item__caption-link">Creazione Siti Web</a> </div> </div> <div class="blurb__item__products"> <a href="https://www.d-edge.com/it/product/website-design/" title="Website Design" class="blurb__item__overlay-product">Website Design</a> <a href="https://www.d-edge.com/it/product/seo-and-content-for-hotels/" title="SEO & Content" class="blurb__item__overlay-product">SEO & Content</a> <a href="https://www.d-edge.com/it/product/web-analytics/" title="Web Analytics" class="blurb__item__overlay-product">Web Analytics</a> </div> </div> <div class="blurb__item"> <div class="blurb__item__header"> <a href="https://www.d-edge.com/it/product_family/guest-management-it/" class="blurb__item__img" data-bg-src="https://www.d-edge.com/wp-content/uploads/2022/08/Guest-Management-50x36.png"> </a> <div class="blurb__item__caption"> <a style="color:#e0c61f;" href="https://www.d-edge.com/it/product_family/guest-management-it/" title="Guest Management" class="blurb__item__caption-link">Guest Management</a> </div> </div> <div class="blurb__item__products"> <a href="https://www.d-edge.com/it/product/piattaforma-centralizzata-di-gestione-dei-dati/" title="Piattaforma centralizzata di gestione dei dati" class="blurb__item__overlay-product">Piattaforma centralizzata di gestione dei dati</a> </div> </div> </div> </div> <div class="block__action"> <div class="container"> <div class="link--all placebo"> </div> <div class="link--all"> <a href="https://www.d-edge.com/it/soluzioni-d-edge-per-gli-albergatori/" title="All Solutions" class="link-see-more">All Solutions</a> </div> <div class="link--all placebo"> </div> </div> </div> </div> </li> <li id="menu-item-19043" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-19043"><a class="menu-link" href="https://www.d-edge.com/it/agency/">The Agency</a></li> <li id="menu-item-2042" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2042"><a class="menu-link" href="https://www.d-edge.com/it/partner-connessi/">Partner connessi</a></li> <li id="menu-item-21795" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21795"><a class="menu-link" href="https://www.d-edge.com/it/d-talks/">Eventi</a></li> <li id="menu-item-2041" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2041"><a class="menu-link" href="https://www.d-edge.com/it/su-di-noi/">Su di noi</a></li> <li id="menu-item-4037" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4037"><a class="menu-link" href="https://www.d-edge.com/it/blog/">Blog</a></li> </ul></div> </div> <a title="Menu" class="nav-toggle js-nav-toggle hidden-lg-up"> <span class="nav-toggle-icon"></span> <span class="nav-toggle-label">Menu</span> </a> </div> </div> </header> <div class="nav-main js-show-nav"> <div class="nav-main__wrapper"> <div class="nav-main__inner"> <div class="nav-main__close js-close-nav"> <span class="nav-main__close--icon"> </span> </div> <div class="header__lang-on-mobile js-show-lang-on-mobile"> <a href="javascript:;" class="lang__link lang__link--curr">Italiano</a> <ul class="lang__list"> <li class="lang__item"><a href="https://www.d-edge.com/zh-hans/%e6%82%a8%e7%9a%84%e9%85%92%e5%ba%97%e4%bb%80%e4%b9%88%e6%97%b6%e5%80%99%e9%80%82%e5%90%88%e9%87%87%e7%94%a8-crm-%e7%b3%bb%e7%bb%9f%ef%bc%9f/" alt="简体中文" class="lang__link">简体中文</a></li> <li class="lang__item"><a href="https://www.d-edge.com/pt-pt/qual-e-o-momento-certo-para-adotar-o-crm-no-seu-hotel/" alt="Português" class="lang__link">Português</a></li> <li class="lang__item"><a href="https://www.d-edge.com/ja/crm%e3%82%92%e6%8e%a1%e7%94%a8%e3%81%99%e3%81%b9%e3%81%8d%e9%81%a9%e5%88%87%e3%81%aa%e6%99%82%e6%9c%9f%e3%81%af%e3%81%84%e3%81%a4%e3%81%a7%e3%81%97%e3%82%87%e3%81%86%e3%81%8b%ef%bc%9f/" alt="日本語" class="lang__link">日本語</a></li> <li class="lang__item"><a href="https://www.d-edge.com/fr/quel-est-le-moment-ideal-pour-adopter-un-crm-pour-votre-hotel/" alt="Français" class="lang__link">Français</a></li> <li class="lang__item"><a href="https://www.d-edge.com/es/cuando-es-el-momento-de-implementar-un-crm-en-su-hotel/" alt="Español" class="lang__link">Español</a></li> <li class="lang__item"><a href="https://www.d-edge.com/when-is-the-right-time-to-adopt-crm-at-your-hotel/" alt="English" class="lang__link">English</a></li> <li class="lang__item"><a href="https://www.d-edge.com/de/wann-ist-der-richtige-zeitpunkt-um-ein-crm-in-ihrem-hotel-einzufuehren/" alt="Deutsch" class="lang__link">Deutsch</a></li> <li class="lang__item"><a href="https://www.d-edge.com/cs/kdy-je-ten-spravny-cas-zavest-ve-svem-hotelu-crm/" alt="Čeština" class="lang__link">Čeština</a></li> </ul> </div> <div class="nav-main__menu"> <div class="menu-header-menu-it-container"><ul id="menu-header-menu-it-1" class="menu"><li class="dropdown menu-item menu-item-type-post_type menu-item-object-page menu-item-2043"><a href="https://www.d-edge.com/it/soluzioni-d-edge-per-gli-albergatori/">Soluzioni</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-19043"><a href="https://www.d-edge.com/it/agency/">The Agency</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2042"><a href="https://www.d-edge.com/it/partner-connessi/">Partner connessi</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21795"><a href="https://www.d-edge.com/it/d-talks/">Eventi</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2041"><a href="https://www.d-edge.com/it/su-di-noi/">Su di noi</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-4037"><a href="https://www.d-edge.com/it/blog/">Blog</a></li> </ul></div> </div> </div> </div> </div> <section class="slider slider--hero "> <div class="js-hero-slider" data-slider> <div class="slider__item " data-bg-src="https://www.d-edge.com/wp-content/uploads/2019/07/christiann-koepke-dQyS2pMYtok-unsplash-1600x1000.jpg"> <a href="https://www.d-edge.com/wp-content/uploads/2019/07/christiann-koepke-dQyS2pMYtok-unsplash.jpg" class="view-photo" data-enlarge rel="gallery"> <span class="icon-expand"></span> </a> </div> </div> <div class="caption-wrapper slider-image"> <div class="slider__caption"> </div> </div> </section><div class="breadcrumb"> <div class="container"> <ul class="breadcrumb__list"> <li class="breadcrumb__item"><a class="breadcrumb__link" title="Home" href="https://www.d-edge.com/it/">Home</a></li><li class="breadcrumb__item"><a class="breadcrumb__link" title="Blog" href="https://www.d-edge.com/it/blog/">Blog</a></li><li class="breadcrumb__item"><a class="breadcrumb__link" title="Notizie" href="https://www.d-edge.com/it/category/notizie/">Notizie</a></li><li class="breadcrumb__item">Quando è il momento giusto di adottare un CRM nel vostro hotel?</li> </ul> </div> </div><main class="main"> <div class="share_list "> <h4 class="sidebar__title">Condividi con: </h4> <ul class="list-social list-social--share"> <li class="list-social__item item--facebook"> <a href="#" title="facebook" social-sharing data-type="facebook" class="social__link" target="_blank"> <span class="list-social__icon share_facebook"></span> </a> </li> <li class="list-social__item item--twitter"> <a href="#" title="twitter" social-sharing data-type="twitter" class="social__link" target="_blank"> <span class="list-social__icon share_twitter"></span> </a> </li> <li class="list-social__item item--share"> <a href="#" title="Copia negli appunti" class="social__link" target="_blank" data-copy-link="true" data-custom-tooltip="L'URL è stato copiato negli appunti"> <span class="list-social__icon share_link"></span> </a> </li> </ul> </div> <div class="block news__header "> <div class="container"> <div class="block__header"> <div class="news__header--term"> <a style=" background-color:#00d7b0;" href="https://www.d-edge.com/it/category/notizie/" title="Notizie">Notizie</a> </div> <h1 class="news__header--title block__title"> Quando è il momento giusto di adottare un CRM nel vostro hotel? </h1> <div class="news__header--desc"><p>Se fate regolarmente queste operazioni nel vostro hotel, allora sapete che è arrivata l'ora di adottare un CRM. </p> </div> <div class="news__header--date"> Pubblicato su <strong> 06 Ottobre 2019 </strong> </div> </div> <div class="news__header--content"><p>Secondo alcuni, la tecnologia albeghiera si sta evolvendo troppo in fretta ed è difficile decidere quando è il momento di impegnarsi con un programma importante come un CRM (Customer Relationship Management). Un CRM analizza e gestisce ogni dato dei clienti oltra alla comunicazione digitale per tutta la durata del soggiorno.E’ la piattaforma base che influenza le decisioni principali che si presentano ogni giorno. Forse eseguite già molte delle attività svolte dal CRM, ma potreste non eseguirle nella maniera più efficiente o precisa.</p> </div> </div> </div> <div class="block block-column block-white column_1 no_padding_bottom" d_edge-animation> <div class="container container-flex"> <div class="block__header"> <h2 class="block__title ">I. Esportate di frequente i dati dei clienti dal vostro PMS</h2> </div> </div> <div class="container container-flex"> <div class="block__item block__item--context" data-animated> <p>Un’indicazione certa che vi serve un CRM è quando vi trovate a esportare i dati dei clienti dal vostro PMS per inviare una campagna, redigere un report, visualizzare un elenco di arrivi o inviare un questionario di gradimento. Queste attività vengono gestite in sicurezza attraverso l’interfaccia con il CRM. Conservare i dati dei clienti sul desktop del computer non è sicuro e può allarmare il reparto informatico che è responsabile della conformità dei dati. Non siete solo vulnerabili al furto di dati, ma rischiate anche di utilizzare informazioni errate o superate mentre proponete dei servizi ai i vostri ospiti.<br />  <br /> Fra i problemi più frequenti quando i dati vengono gestiti manualmente sono:</p> </div> </div> </div> <div class="block block-column block-grey column_2 no_padding_top no_padding_bottom" d_edge-animation> <div class="container container-flex"> <div class="block__item one_half block__item--context" data-animated> <p><strong>1.</strong> Non avete l’esplicita autorizzazione GDPR per inviare messaggi ai clienti, oppure sovrascrivete per errore le loro preferenze di sottoscrizione quando le caricate su un altro programma di marketing e-mail.</p> </div> <div class="block__item block__item--context" data-animated> <p><strong>2.</strong> Inviate una nuova offerta a un cliente che ha già prenotato, che è più vantaggiosa di quella a lui riservata.</p> </div> </div> </div> <div class="block block-column block-grey column_2 no_padding_top no_padding_bottom" d_edge-animation> <div class="container container-flex"> <div class="block__item one_half block__item--context" data-animated> <p><strong>3.</strong> Inviate più copie di un’e-mail di conferma, di un questionario o di una campagna marketing a un cliente con più indirizzi e-mail nel suo profilo.</p> </div> <div class="block__item block__item--context" data-animated> <p><strong>4.</strong> Il vostro PMS non si aggiorna in automatico con i nuovi dati e le<br /> informazioni di valore raccolte sul vostro (futuro) cliente vanno perse.</p> </div> </div> </div> <div class="block block-column block-white column_1 no_padding_bottom" d_edge-animation> <div class="container container-flex"> <div class="block__item block__item--context" data-animated> <p>Il GDPR ha radicalmente cambiato le nostre politiche sulla protezione dei dati, in quanto richiede che gli albergatori aderiscano a nuovi standard quando raccolgono, conservano e utilizzano i dati dei clienti. Anche se il vostro hotel non raccoglie molti dati, può essere difficile stabilire il luogo di conservazione dei dati e la loro esattezza.</p> </div> </div> </div> <div class="block block-column block-white column_1 no_padding_bottom" d_edge-animation> <div class="container container-flex"> <div class="block__header"> <h2 class="block__title ">II. I vostri messaggi non sono costanti o sono troppo generici per tutti i clienti</h2> </div> </div> <div class="container container-flex"> <div class="block__item block__item--context" data-animated> <p>La seconda indicazione che vi serve un CRM è che inviate gli stessi messaggi promozionali indipendentemente dal profilo dei clienti o dallo storico dei soggiorni presso di voi. Segmentare i dati secondo la frequenza delle visite, del tipo di cliente o l’origine può aiutarvi a determinare i clienti più redditizi e i motivi e comportamenti che influenzano i loro acquisti. Assicura inoltre di inviare ai clienti contenuti rilevanti durante il loro soggiorno.<br />  <br /> I problemi più comuni derivanti dalla mancanza di personalizzazione sono:</p> </div> </div> </div> <div class="block block-column block-grey column_3 no_padding_top no_padding_bottom" d_edge-animation> <div class="container container-flex"> <div class="block__item one_third block__item--context" data-animated> <p><strong>1.</strong> Alienate i vostri clienti, che vengono influenzati da immagini o esperienze non corrispondenti al loro profilo sociale o demografico. Se il vostro motore di prenotazione, sito web o e-mail non mostrano contenuti dinamici personalizzati, potreste allontanare una fetta preziosa del vostro mercato.</p> </div> <div class="block__item one_third block__item--context" data-animated> <p><strong>2.</strong> Non ricompensate i vostri clienti più preziosi. Se inviate una campagna e-mail generica con un’offerta statica all’intero database, potresti perdere delle opportunità di guadagno. Ad alcuni ospiti dovrebbero essere offerti premi per soggiorni precedenti, mentre altri potrebbero essere disposti a spendere di più.</p> </div> <div class="block__item one_third block__item--context" data-animated> <p><strong>3.</strong> Farete una cattiva impressione. È difficile quantificare l’impatto del marchio sulle tariffe, ma una mancata coerenza tra il design e le informazioni del vostro sito web, del vostro motore di prenotazione e delle vostre mail può generare scarsa fiducia nei vostri clienti.</p> </div> </div> </div> <div class="block block-column block-white column_1 no_padding_bottom" d_edge-animation> <div class="container container-flex"> <div class="block__item block__item--context" data-animated> <p>Un CRM gestisce e garantisce la coerenza del vostro marchio online, attraverso tutti i vostri canali di comunicazione.</p> </div> </div> </div> <div class="block block-column block-white column_1 no_padding_bottom" d_edge-animation> <div class="container container-flex"> <div class="block__header"> <h2 class="block__title ">III. Non avete idea di chi sono gli ospiti in arrivo oggi e del loro valore per il vostro hotel</h2> </div> </div> <div class="container container-flex"> <div class="block__item block__item--context" data-animated> <p>Passate le giornate a rovistare fra le carte per sapere chi farà il check-in, da dove arriva e come personalizzare il loro soggiorno. Forse c’è un unico collaboratore che conosce il cliente ricorrente, e magari non lavora neanche più da voi. Un CRM integrato consolida le interazioni con i clienti e può fornire consigli in tempo reale al personale di front office che farà incrementare i vostri guadagni per ogni ospite, riducendo di molto i tempi di attesa in fase di check-in.<br />  <br /> Non mantenere una vista a 360° dei clienti può generare alcuni problemi:</p> </div> </div> </div> <div class="block block-column block-grey column_3 no_padding_top no_padding_bottom" d_edge-animation> <div class="container container-flex"> <div class="block__item one_third block__item--context" data-animated> <p><strong>1.</strong> Lo storico dei servizi sparirà insieme a ogni collaboratore. Quando c’è un ricambio elevato di personale perdete informazioni fondamentali che lasciano per sempre la memoria istituzionale della struttura. Questa perdita di informazioni vi impedisce di coinvolgere i clienti in maniera più personalizzata durante i soggiorni ricorrenti e impedisce di profilare i vostri clienti di maggior valore.</p> </div> <div class="block__item one_third block__item--context" data-animated> <p><strong>2. </strong> Non riuscite ad anticipare le aspettative dei clienti o a evitare problemi ricorrenti appresi da una recensione social o da un questionario di gradimento.</p> </div> <div class="block__item one_third block__item--context" data-animated> <p><strong>3.</strong> Non riuscite a trasformare i nuovi clienti in clienti ricorrenti. Senza una vista a 360 gradi dei clienti in arrivo, non potete preparare adeguatamente il personale a coinvolgere il cliente o a vendergli servizi aggiuntivi. Se un cliente menziona la ragione della sua visita, avete un luogo in cui il personale può annotare l’informazione?</p> </div> </div> </div> <div class="block block-column block-white column_1 no_padding_bottom" d_edge-animation> <div class="container container-flex"> <div class="block__item block__item--context" data-animated> <p>Con i software offline, le informazioni da cui dipendete saranno obsolete prima ancora che le stampiate. Un buon CRM crea un profilo centrale da più fonti di dati. Questa conoscenza unica su ciascun (futuro) cliente può quindi essere usata in qualsiasi fase<br /> del soggiorno del cliente: dalla prenotazione tramite il sito web o il motore di prenotazione, fino al check-in, F&B, Housekeeping, dopo soggiorno e marketing.</p> </div> </div> </div> <div class="block block-column block-white column_1 " d_edge-animation> <div class="container container-flex"> <div class="block__header"> <h2 class="block__title ">IV. Come convincere la direzione ad adottare un CRM?</h2> </div> </div> <div class="container container-flex"> <div class="block__item block__item--context" data-animated> <p>Secondo la nostra esperienza, di solito il CRM viene scelto dal Responsabile marketing o dal Responsabile vendite e marketing che fatica a gestire elenchi di e-mail, progettare campagne e trovare nuovi clienti. Il Responsabile marketing può collaborare con altre figure, come il reparto informatica o il Revenue manager per cercare di convincere il Direttore o la proprietà. Più personale coinvolgete, maggiori saranno le possibilità di successo nel proporre un CRM e il suo utilizzo futuro. Il CRM unifica i dati clienti e le comunicazioni, ma unifica anche gli obiettivi e gli sforzi del personale. </p> </div> </div> </div> <div id="" class="block block-custom no-img single-column background-image" d_edge-animation> <div class="container container-flex"> <div class="block__item block__item--context" data-animated> <h2 class="block__title"> <a href="https://www.d-edge.com/wp-content/uploads/2019/07/CRM-IT.pdf" title="" class="block__title-link"></a></h2> <div class="block__desc no-img" > <h2>3 PASSI PER SELEZIONARE IL CRM PIÙ ADATTO AL VOSTRO HOTEL</h2><br /> <br /> Questa infografica vi guiderà nel processo di scelta. </div> <div class="block__action"> <a href="https://www.d-edge.com/wp-content/uploads/2019/07/CRM-IT.pdf" title="" class="link-see-more">VAI ALL'INFOGRAFICA</a> </div> </div> <div class="item-bkg " data-bg-src="https://www.d-edge.com/wp-content/uploads/2019/02/client-support_d-edge-6.jpg"></div> </div> </div> <section class="block block-news-swiper "> <div class="container"> <div class="block__header"> <h2 class="block__title-medium">Potrebbe piacerti anche</h2> </div> <div class="block__content"> <div class="news" data-slider-news> <div class="data-blog-posted__item block__item"> <a href="https://www.d-edge.com/it/groupe-pichet/" title="" class="block__link"> <span class="block__img" style="background-image: url(https://www.d-edge.com/wp-content/uploads/2024/12/LA-TESTE-DE-BUCH_APPARTEMENT-480x300.png)"></span> </a> <a href="https://www.d-edge.com/it/category/comunicato-stampa-it-it/" style=" background-color:#dd9933;" class="block__category">Comunicato stampa</a> <div class="block__content"> <div class="block__title"> <a href="https://www.d-edge.com/it/groupe-pichet/" title="Il Gruppo Pichet collabora con D-EDGE per offrire un sito web integrato su misura per il brand All Suites" class="block__title-link">Il Gruppo Pichet collabora con D-EDGE per offrire un sito web integrato su misura per il brand All Suites</a> </div> <div class="block__data"> Pubblicato su <strong> 04 Febbraio 2025 </strong> </div> <div class="block__desc"> <p>Parigi, 6 febbraio 2025 – D-EDGE Hospitality Solutions, leader nella tecnologia alberghi…</p> </div> <div class="block__action"> <a href="https://www.d-edge.com/it/groupe-pichet/" title="Ulteriori informazioni" class="link-see-more">Ulteriori informazioni</a> </div> </div> </div> <div class="data-blog-posted__item block__item"> <a href="https://www.d-edge.com/it/indicatori-kpi-avanzati-albergatore/" title="" class="block__link"> <span class="block__img" style="background-image: url(https://www.d-edge.com/wp-content/uploads/2025/01/freepik__upload__63191-480x300.png)"></span> </a> <a href="https://www.d-edge.com/it/category/notizie/" style=" background-color:#00d7b0;" class="block__category">Notizie</a> <div class="block__content"> <div class="block__title"> <a href="https://www.d-edge.com/it/indicatori-kpi-avanzati-albergatore/" title="Indicatori KPI Avanzati che Ogni Albergatore Deve Monitorare - e Come Ottimizzarli" class="block__title-link">Indicatori KPI Avanzati che Ogni Albergatore Deve Monitorare - e Come Ottimizzarli</a> </div> <div class="block__data"> Pubblicato su <strong> 29 Gennaio 2025 </strong> </div> <div class="block__desc"> <p>Poiché l’industria alberghiera entra in una nuova era di complessità, non è più su…</p> </div> <div class="block__action"> <a href="https://www.d-edge.com/it/indicatori-kpi-avanzati-albergatore/" title="Ulteriori informazioni" class="link-see-more">Ulteriori informazioni</a> </div> </div> </div> <div class="data-blog-posted__item block__item"> <a href="https://www.d-edge.com/it/hotel-traveltine/" title="" class="block__link"> <span class="block__img" style="background-image: url(https://www.d-edge.com/wp-content/uploads/2024/12/Reception-480x300.jpg)"></span> </a> <a href="https://www.d-edge.com/it/category/case-study-it/" style=" background-color:#81d81e;" class="block__category">Case Study</a> <div class="block__content"> <div class="block__title"> <a href="https://www.d-edge.com/it/hotel-traveltine/" title="Hotel Traveltine, Downtown Singapore: far crescere l'ospitalità indipendente grazie alle soluzioni D-EDGE" class="block__title-link">Hotel Traveltine, Downtown Singapore: far crescere l'ospitalità indipendente grazie alle soluzioni D-EDGE</a> </div> <div class="block__data"> Pubblicato su <strong> 24 Gennaio 2025 </strong> </div> <div class="block__desc"> </div> <div class="block__action"> <a href="https://www.d-edge.com/it/hotel-traveltine/" title="Ulteriori informazioni" class="link-see-more">Ulteriori informazioni</a> </div> </div> </div> <div class="data-blog-posted__item block__item"> <a href="https://www.d-edge.com/it/d-edge-cco-emea/" title="" class="block__link"> <span class="block__img" style="background-image: url(https://www.d-edge.com/wp-content/uploads/2024/12/Damini-Lykidi-480x300.png)"></span> </a> <a href="https://www.d-edge.com/it/category/comunicato-stampa-it-it/" style=" background-color:#dd9933;" class="block__category">Comunicato stampa</a> <div class="block__content"> <div class="block__title"> <a href="https://www.d-edge.com/it/d-edge-cco-emea/" title="D-EDGE nomina Damini Lykidi Diehl Chief Commercial Officer per l'area EMEA, con l'obiettivo di promuovere la crescita delle tecnologie per l'ospitalità." class="block__title-link">D-EDGE nomina Damini Lykidi Diehl Chief Commercial Officer per l'area EMEA, con l'obiettivo di promuovere la crescita delle tecnologie per l'ospitalità.</a> </div> <div class="block__data"> Pubblicato su <strong> 11 Dicembre 2024 </strong> </div> <div class="block__desc"> </div> <div class="block__action"> <a href="https://www.d-edge.com/it/d-edge-cco-emea/" title="Ulteriori informazioni" class="link-see-more">Ulteriori informazioni</a> </div> </div> </div> <div class="data-blog-posted__item block__item"> <a href="https://www.d-edge.com/it/prevenire-no-show-cancellazioni-hotel/" title="" class="block__link"> <span class="block__img" style="background-image: url(https://www.d-edge.com/wp-content/uploads/2024/10/login-bg-halloween-480x300.jpg)"></span> </a> <a href="https://www.d-edge.com/it/category/notizie/" style=" background-color:#00d7b0;" class="block__category">Notizie</a> <div class="block__content"> <div class="block__title"> <a href="https://www.d-edge.com/it/prevenire-no-show-cancellazioni-hotel/" title="Come prevenire i no-show e le cancellazioni dell'ultimo minuto negli hotel?" class="block__title-link">Come prevenire i no-show e le cancellazioni dell'ultimo minuto negli hotel?</a> </div> <div class="block__data"> Pubblicato su <strong> 29 Ottobre 2024 </strong> </div> <div class="block__desc"> </div> <div class="block__action"> <a href="https://www.d-edge.com/it/prevenire-no-show-cancellazioni-hotel/" title="Ulteriori informazioni" class="link-see-more">Ulteriori informazioni</a> </div> </div> </div> <div class="data-blog-posted__item block__item"> <a href="https://www.d-edge.com/it/gds-ad-alta-performance-per-gli-hotel/" title="" class="block__link"> <span class="block__img" style="background-image: url(https://www.d-edge.com/wp-content/uploads/2024/09/Design-sans-titre-15-480x300.png)"></span> </a> <a href="https://www.d-edge.com/it/category/notizie/" style=" background-color:#00d7b0;" class="block__category">Notizie</a> <div class="block__content"> <div class="block__title"> <a href="https://www.d-edge.com/it/gds-ad-alta-performance-per-gli-hotel/" title="Il GDS: un canale di distribuzione ad alte prestazioni che troppi hotel trascurano" class="block__title-link">Il GDS: un canale di distribuzione ad alte prestazioni che troppi hotel trascurano</a> </div> <div class="block__data"> Pubblicato su <strong> 10 Ottobre 2024 </strong> </div> <div class="block__desc"> <p>Quanto è importante essere presenti sul GDS? E quanto è performante il GDS rispetto ad a…</p> </div> <div class="block__action"> <a href="https://www.d-edge.com/it/gds-ad-alta-performance-per-gli-hotel/" title="Ulteriori informazioni" class="link-see-more">Ulteriori informazioni</a> </div> </div> </div> </div> </div> </div> </section><div class="news-navigation "> <div class="container-flex container"> <div class="previous-post news-navigation__post-link"> <a href="https://www.d-edge.com/it/il-tuo-sito-web-vende-davvero-quanto-vorresti/" rel="prev">< Articolo Precedente</a> </div> <div class="next-post news-navigation__post-link"> </div> </div> </div> </main> <footer class="footer"> <div class="footer__inner"> <div class="footer__midd"> <div class="container container-flex">  <ul class="footer__cnt-item footer__nav"><li><a href="https://www.d-edge.com/it/le-nostre-sedi-principali/">Le nostre sedi principali</a></li> <li><a href="https://sites.google.com/d-edge.com/d-culture-book/?utm_source=corporate-website&utm_medium=referral&utm_campaign=corporate_footer">Unirsi a noi</a></li> <li><a href="https://www.d-edge.com/it/informativa-sulla-privacy/">Privacy Policy</a></li> <li><a href="https://www.d-edge.com/it/contattaci/">Contattaci</a></li> <li><a href="https://www.d-edge.com/it/download-the-app/">Scarica la nostra Mobile App</a></li> </ul>  <div class="footer__newsletter"> <span class="label">Newsletter</span> <form method="post" action="https://www.d-edge.com/it/iscriviti-alla-nostra-newsletter/"> <input type="email" name="email" required placeholder="Inserisci la tua email"> <input type="submit" class="btn btn-normal btn-subcribe" value="Iscriviti"> </form> </div> <div class="social footer__social"> <ul class="social__list"> <li class="social__item"> <a href="https://www.facebook.com/D.EDGE.Hospitality.Solutions/" title="facebook" class="social__link" target="_blank"> <span class="social__icon fb_social_facebook"></span> </a> </li> <li class="social__item"> <a href="https://twitter.com/D_EDGE_Hosp" title="twitter" class="social__link" target="_blank"> <span class="social__icon fb_social_twitter"></span> </a> </li> <li class="social__item"> <a href="https://www.youtube.com/channel/UC2wG3a8rYx5re8RdB-2FQ9A" title="youtube" class="social__link" target="_blank"> <span class="social__icon fb_social_youtube"></span> </a> </li> <li class="social__item"> <a href="https://www.instagram.com/d_edge_hospitality/" title="instagram" class="social__link" target="_blank"> <span class="social__icon fb_social_instagram"></span> </a> </li> <li class="social__item"> <a href="https://www.linkedin.com/company/d-edge-hospitality-solutions/" title="linkedin" class="social__link" target="_blank"> <span class="social__icon fb_social_linkedin"></span> </a> </li> </ul> </div> </div> </div> <div class="footer__bot"> <div class="container-flex"> <p class="copyright">Copyright D-EDGE 2025</p> <span class="pcidss" title="Certificato di conformità PCIDSS"></span> </div> </div> </div> </footer> <div class="back-to-top" data-back-to-top title="Torna all'inizio"> <span class="arrow-up"></span> </div> </div> <script>var icl_vars = {"current_language":"it","icl_home":"https:\/\/www.d-edge.com\/it\/","ajax_url":"https:\/\/www.d-edge.com\/wp-admin\/admin-ajax.php"};</script> <script id="mcjs">!function(c,h,i,m,p){m=c.createElement(h),p=c.getElementsByTagName(h)[0],m.async=1,m.src=i,p.parentNode.insertBefore(m,p)}(document,"script","https://chimpstatic.com/mcjs-connected/js/users/013f3ee8fe05e074b15758357/986eb50d336409344f354b3f5.js");</script> <script type="text/javascript" src="https://www.d-edge.com/wp-content/themes/d-edge/js/default.js?ver=6.6.1" id="default-js"></script> <script type="text/javascript" src="//cdnjs.cloudflare.com/ajax/libs/jqueryui/1.12.1/jquery-ui.js?ver=6.6.1" id="jqueryui-js"></script> <script type="text/javascript" src="https://www.d-edge.com/wp-content/themes/d-edge/js/jquery/i18n/jquery.ui.datepicker-it.js?ver=6.6.1" id="datepicker_translation-js"></script> <script type="text/javascript" src="//cdnjs.cloudflare.com/ajax/libs/twitter-bootstrap/3.3.7/js/bootstrap.js?ver=6.6.1" id="bootstrap-js"></script> <script type="text/javascript" src="https://www.d-edge.com/wp-content/themes/d-edge/js/core.js?ver=1.0" id="rojak-js"></script> <script type="text/javascript" src="https://www.d-edge.com/wp-content/themes/d-edge/tpl-single-post/tpl-single-post.js?ver=6.6.1" id="tpl-single-post-js"></script> <script type="text/javascript" src="//www.google.com/recaptcha/api.js?hl=it&ver=6.6.1#asyncload" id="google-captcha-js"></script> <script type="text/javascript" src="https://www.d-edge.com/wp-content/plugins/fb-tracking/js/fb_tracking.js?ver=6.6.1#defer" id="fbtracking-js"></script> <style> @font-face { font-family: 'FontAwesome'; src: url('//cdnjs.cloudflare.com/ajax/libs/font-awesome/4.6.3/fonts/fontawesome-webfont.eot?v=4.6.3'); src: url('//cdnjs.cloudflare.com/ajax/libs/font-awesome/4.6.3/fonts/fontawesome-webfont.eot?#iefix&v=4.6.3') format('embedded-opentype'), url('//cdnjs.cloudflare.com/ajax/libs/font-awesome/4.6.3/fonts/fontawesome-webfont.woff2?v=4.6.3') format('woff2'), url('//cdnjs.cloudflare.com/ajax/libs/font-awesome/4.6.3/fonts/fontawesome-webfont.woff?v=4.6.3') format('woff'), url('//cdnjs.cloudflare.com/ajax/libs/font-awesome/4.6.3/fonts/fontawesome-webfont.ttf?v=4.6.3') format('truetype'), url('//cdnjs.cloudflare.com/ajax/libs/font-awesome/4.6.3/fonts/fontawesome-webfont.svg?v=4.6.3#fontawesomeregular') format('svg'); font-weight: normal; font-style: normal; }</style>  <script no-loader type='text/javascript'> __deCookieToken = "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzY29wZXMiOiJ3d3cuZC1lZGdlLmNvbSIsImlhdCI6MTYxNzI5MTQxNywianRpIjoiYzQ3MWM4MTctMzJiZC00NDQ0LWE0NzItZGNhMWQ0NGIyYzFjIn0.6M74mKNZ2w8XwODrEyTXxUsQbp_wG6TJ2YcygDxOOi4"; __deCookiesCustom = [{"name":"test","duration":0}]; __deCookiesStrings = {}; __deCookiesConfig = {"tpl":"minimal","show_refuse_button":true,"show_close_button":false,"privacy_policy":"https:\/\/www.d-edge.com\/privacy-policy\/"}; __deCookiesScriptUrl = "https:\/\/dedge-cookies.web.app\/decookie.min.js?ver=1732702356"; !function(a,o,n){function t(e){window.dataLayer=window.dataLayer||[],window.console&&console.log("Pushing to DL",e),dataLayer.push(e)}var e,i,d,r,s,c,l;i=function(){window[a]=function(t){if(void 0!==t&&void 0!==t.cookies&&null!==t){var e=window.__deCookiesCustom||[];if(0<e.length){for(var o=0;o<e.length;o++){var n=function(e,o){for(var n=0;n<t.cookies.length;n++)if(t.cookies[n].name===e&&t.cookies[n].domain===o)return t.cookies[n];return!1}(e[o].name,e[o].domain);!1===n?t.cookies.push(e[o]):"undefined"!=typeof jQuery&&jQuery.extend(!0,n,e[o])}window.console&&console.log&&console.log("MACARON Final list of cookies",t.cookies)}}else window.console&&console.log(a," Cookie data is null. failing gracefully")},window.__deCookieMustacheDataFilter=function(e){"function"==typeof dedge_macaron_override_mustache_data&&dedge_macaron_override_mustache_data(e)},jQuery(document).on("__macaron_loaded",function(){var e;"undefined"!=typeof dataLayer&&(window.__deCookieClasses=__deCookies.consentGivenOn,t({event:"macaronLoaded"}),e=__deCookiesConfig.tpl||"minimal",t({macaronTemplate:e}))}),jQuery(document).on("__macaron_deps_loaded",function(){var e="undefined"!=typeof __deCookiesStrings?__deCookiesStrings:{};"undefined"!=typeof __deCookieI18n&&(__deCookieI18n=jQuery.extend(!0,__deCookieI18n,e))}),jQuery(document).on("_deCookiesConsentGiven",function(e){var o=Array.prototype.slice.call(arguments,1);"undefined"!=typeof dataLayer&&(window.__deCookieClasses=o,t({event:"macaronConsentGiven",macaronConsentClasses:o}))}),dedge_macaron_on_consent("any",function(n){var e=__deCookiesConfig.tpl||"minimal";t({macaronTemplate:e}),t({event:"macaronConsent",macaronCategories:n}),document.dispatchEvent(new CustomEvent("macaronConsentVanilla",{detail:{consent:n}})),jQuery(document).trigger("macaronConsent",{consent:n}),jQuery.each(n,function(e,o){t({event:"macaronConsent_"+o,macaronCategories:n}),document.dispatchEvent(new CustomEvent("macaronConsentVanilla_"+o,{detail:{consent:n}})),jQuery(document).trigger("macaronConsent_"+o,{consent:n})})});var e=document.createElement("script");e.setAttribute("async",!0),e.setAttribute("data-config",JSON.stringify(n)),e.type="text/javascript",e.id="de-macaron-script",e.src=o,((document.getElementsByTagName("head")||[null])[0]||document.getElementsByTagName("script")[0].parentNode).appendChild(e)},void 0!==(e="jQuery")&&void 0!==i&&(e.constructor!==Array&&(e=[e]),void 0===d&&(d=100),r="$_onAvailableIntervals",s="$_onAvailableCallbacks",window[r]=window[r]||[],window[s]=window[s]||[],window[s].push(i),i=window[s].length-1,window[r].push(setInterval((c=i,l=e,function(){for(var e=!0,o=0;o<l.length;o++)e=e&&function(e){e=e.split(".");for(var o=window[e.shift()];o&&e.length;)o=o[e.shift()];return void 0!==o}(l[o]);e&&(clearInterval(window[r][c]),void 0!==window[s][c]&&window[s][c]())}),d)))}("__deCookieResponseFilter",__deCookiesScriptUrl,__deCookiesConfig); </script> <style id="macaron-css-variables" type="text/css">body #macaron_cookie_box {--macaron-banner-bg: #FFFFFF; --macaron-maincta-bg: #008000; --macaron-maincta-text: #FFFFFF; --macaron-maincta-h-bg: #666666; --macaron-maincta-h-text: #FFFFFF; --macaron-choosecta-bg: #FFFFFF; --macaron-choosecta-text: #000000; --macaron-choosecta-h-bg: #FFFFFF; --macaron-choosecta-h-text: #000000; --macaron-othercta-bg: #000000; --macaron-othercta-text: #FFFFFF; --macaron-othercta-h-bg: #666666; --macaron-othercta-h-text: #FFFFFF; --macaron-cookielist-border: #000000; --macaron-text-color: #000000; --macaron-cookie-th-bg: #EEEEEE; --macaron-cookie-tr-border: #DDDDDD; --macaron-onoff-switch: #FFFFFF; --macaron-onoff-off-bg: #CCCCCC; --macaron-onoff-off-border: #CCCCCC; --macaron-onoff-on-bg: #008000; --macaron-onoff-on-border: #008000; --macaron-popin-underlay-bg: #020202; --macaron-onoff-radius-out: 24px; --macaron-onoff-radius-in: 16px; --macaron-onoff-dis-opacity: 0.3; --macaron-cta-dis-opacity: 0.3; --macaron-popin-underlay-opacity: 0.5; --macaron-cta-radius: 0px; --macaron-box-zindex: 9999999999999999999999999999;} </style> </body> </html>

CINXE.COM

Quando è il momento giusto di adottare un CRM nel vostro hotel? - D-EDGE