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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <html> <head> <meta http-equiv="Content-Type" content="text/html;charset=utf-8"> <meta name="robots" content="index,nofollow"> <title>Bugs/YourProject - Launchpad Help</title> <script type="text/javascript" src="/moin_static198/common/js/common.js"></script> <script type="text/javascript">  </script> <link rel="stylesheet" type="text/css" charset="utf-8" media="all" href="/moin_static198/lp20/css/common.css"> <link rel="stylesheet" type="text/css" charset="utf-8" media="screen" href="/moin_static198/lp20/css/screen.css"> <link rel="stylesheet" type="text/css" charset="utf-8" media="print" href="/moin_static198/lp20/css/print.css"> <link rel="stylesheet" type="text/css" charset="utf-8" media="projection" href="/moin_static198/lp20/css/projection.css">   <link rel="alternate" title="Launchpad Help: Bugs/YourProject" href="/Bugs/YourProject?diffs=1&show_att=1&action=rss_rc&unique=0&page=Bugs%2FYourProject&ddiffs=1" type="application/rss+xml"> <script type="text/javascript"> var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-12833497-4']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 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float:right; font-size: 0.9em; width:40%; background:#F1F1ED; margin: 0 0 1em 1em; &quot;"><tbody><tr> <td style="&quot; padding:0.5em; &quot;"><p class="line891"><div class="table-of-contents"><p class="table-of-contents-heading">Contents<ol><li> <a href="#Overview">Overview</a></li><li> <a href="#Getting_started">Getting started</a><ol><li> <a href="#Importing_your_existing_bug_history">Importing your existing bug history</a></li><li> <a href="#Bug_supervisors">Bug supervisors</a><ol><li> <a href="#The_bug_supervisor.27s_role">The bug supervisor's role</a></li></ol></li></ol></li><li> <a href="#Next_step">Next step</a></li></ol></div></td> </tr> </tbody></table></div><span class="anchor" id="line-4"></span><span class="anchor" id="line-5"></span><p class="line867"> <h1 id="Overview">Overview</h1> <span class="anchor" id="line-6"></span><span class="anchor" id="line-7"></span><p class="line874">Launchpad's bug tracker is unique: it can track how one bug affects different communities. <span class="anchor" id="line-8"></span><span class="anchor" id="line-9"></span><p class="line874">When you share free software, you share its bugs. This means that free software bugs may be reported in one project but originate in another entirely, whilst affecting several more. <span class="anchor" id="line-10"></span><span class="anchor" id="line-11"></span><p class="line874">Launchpad handles this by making every bug available to every project and distribution that uses the bug tracker. Rather than treating each project as an island, with an isolated list of bug reports, Launchpad allows interested groups to work together in search of a fix. <span class="anchor" id="line-12"></span><span class="anchor" id="line-13"></span><p class="line867"><a class="https" href="https://bugs.launchpad.net/zope3/+bug/98275">Bug 98275</a> is a great example. It is one bug report, with one bug number, but it has a different status, importance and assignee in each context. <span class="anchor" id="line-14"></span><span class="anchor" id="line-15"></span><div><table style="&quot; font-size: 0.8em; width:30%; background:#F1F1ED; margin: 1em 1em 1em 0; &quot;"><tbody><tr> <td style="&quot; padding:0.5em; &quot;"><p class="line891"><img alt="zeo-multi-context-bug.png" class="attachment" src="/Bugs/YourProject?action=AttachFile&do=get&target=zeo-multi-context-bug.png" title="zeo-multi-context-bug.png" /></td> </tr> <tr> <td style="&quot; text-align: center; &quot;"><span class="anchor" id="line-16"></span><p class="line891"><strong>This bug affects different projects and series</strong></td> </tr> </tbody></table></div><span class="anchor" id="line-17"></span><span class="anchor" id="line-18"></span><p class="line862">This table appears at the top of the bug report, showing that it affects three projects and different series (lines of development towards a release) within those projects. In this case, each of the affected projects uses Launchpad's bug tracker. However, Launchpad can just as happily monitor the progress of the same bug in external trackers, as shown in <a class="https" href="https://bugs.launchpad.net/ubuntu/+source/gnome-panel/+bug/122590">bug 122590</a>. <span class="anchor" id="line-19"></span><span class="anchor" id="line-20"></span><div><table style="&quot; font-size: 0.8em; width:30%; background:#F1F1ED; margin: 1em 1em 1em 0; &quot;"><tbody><tr> <td style="&quot; padding:0.5em; &quot;"><p class="line891"><img alt="gnome-external-watch.png" class="attachment" src="/Bugs/YourProject?action=AttachFile&do=get&target=gnome-external-watch.png" title="gnome-external-watch.png" /></td> </tr> <tr> <td style="&quot; text-align: center; &quot;"><span class="anchor" id="line-21"></span><p class="line891"><strong>Watching a bug tracked elsewhere</strong></td> </tr> </tbody></table></div><span class="anchor" id="line-22"></span><span class="anchor" id="line-23"></span><p class="line874">Here, the bug report in Launchpad is about Ubuntu's package of the Gnome Panel. However, there's also a link to the bug as tracked in Gnome's Bugzilla, along with its status there. This lets the Ubuntu desktop bugs team monitor the progress upstream and implement their fix when it becomes available. <span class="anchor" id="line-24"></span><span class="anchor" id="line-25"></span><p class="line867"> <h1 id="Getting_started">Getting started</h1> <span class="anchor" id="line-26"></span><span class="anchor" id="line-27"></span><p class="line862">When you <a href="/Projects/Registering">registered your project</a> in Launchpad, you had the option to specify where its bugs are tracked. If you chose an option other than <tt class="backtick"></tt><tt class="backtick">Bugs are tracked in Launchpad</tt><tt class="backtick"></tt>, you now need to activate the Launchpad bug tracker for your project. <span class="anchor" id="line-28"></span><span class="anchor" id="line-29"></span><p class="line862">Follow the <tt class="backtick"></tt><tt class="backtick">Change details</tt><tt class="backtick"></tt> link on your project's overview page. <span class="anchor" id="line-30"></span><span class="anchor" id="line-31"></span><div><table style="&quot; font-size: 0.8em; width:30%; background:#F1F1ED; margin: 1em 1em 1em 0; &quot;"><tbody><tr> <td style="&quot; padding:0.5em; &quot;"><p class="line891"><img alt="bugs-are-tracked.png" class="attachment" src="/Bugs/YourProject?action=AttachFile&do=get&target=bugs-are-tracked.png" title="bugs-are-tracked.png" /></td> </tr> <tr> <td style="&quot; text-align: center; &quot;"><span class="anchor" id="line-32"></span><p class="line891"><strong>Choosing Launchpad as your bug tracker</strong></td> </tr> </tbody></table></div><span class="anchor" id="line-33"></span><span class="anchor" id="line-34"></span><p class="line862">You can also choose whether Launchpad should automatically expire inactive bugs. There's more on what Launchpad considers an inactive bug in our article on <a href="/BugExpiry">bug expiry</a>. <span class="anchor" id="line-35"></span><span class="anchor" id="line-36"></span><p class="line867"> <h2 id="Importing_your_existing_bug_history">Importing your existing bug history</h2> <span class="anchor" id="line-37"></span><span class="anchor" id="line-38"></span><p class="line874">In some cases, the Launchpad team can import your existing bug history from another bug tracker. This may mean you can switch to Launchpad's bug tracker without having to maintain your previous bug tracker in a read-only mode. <span class="anchor" id="line-39"></span><span class="anchor" id="line-40"></span><p class="line867"><a href="/Feedback">Get in touch</a> to see if we can help. <span class="anchor" id="line-41"></span><span class="anchor" id="line-42"></span><p class="line867"> <h2 id="Bug_supervisors">Bug supervisors</h2> <span class="anchor" id="line-43"></span><span class="anchor" id="line-44"></span><span class="anchor" id="line-45"></span><ul><li><p class="line891"><strong>bug supervisor:</strong> handles day to day management and triage <span class="anchor" id="line-46"></span><span class="anchor" id="line-47"></span></li></ul><p class="line862">Many projects <a class="nonexistent" href="/Teams/Registering">create specific teams</a> to act as the bug supervisor, allowing several people to triage bugs without gain. <span class="anchor" id="line-48"></span><span class="anchor" id="line-49"></span><span class="anchor" id="line-50"></span><span class="anchor" id="line-51"></span><p class="line874">If you'd prefer not to set these - perhaps because your project is small enough not to need specific contacts - you, as project owner, take them by default. <span class="anchor" id="line-52"></span><span class="anchor" id="line-53"></span><span class="anchor" id="line-54"></span><p class="line867"> <h3 id="The_bug_supervisor.27s_role">The bug supervisor's role</h3> <span class="anchor" id="line-55"></span><span class="anchor" id="line-56"></span><p class="line874">You may want to give some people extra bug editing privileges: The bug supervisor's role is to manage the planning of bug work and the triage of newly reported bugs. <span class="anchor" id="line-57"></span><span class="anchor" id="line-58"></span><p class="line874">Launchpad helps them do this by giving them access to: <span class="anchor" id="line-59"></span><span class="anchor" id="line-60"></span><ul><li>target bugs to a milestone <span class="anchor" id="line-61"></span></li><li>set the importance of a bug <span class="anchor" id="line-62"></span></li><li><p class="line862">set certain <a href="/Bugs/Statuses">bug statuses</a>. <span class="anchor" id="line-63"></span><span class="anchor" id="line-64"></span></li></ul><p class="line862">To set your project's bug supervisor, visit its bug overview page - for example: <a class="https" href="https://bugs.launchpad.net/inkscape">https://bugs.launchpad.net/inkscape</a> - then choose the edit link next the the bug supervisor role listed on the page. <span class="anchor" id="line-65"></span><span class="anchor" id="line-66"></span><p class="line867"> <h1 id="Next_step">Next step</h1> <span class="anchor" id="line-67"></span><span class="anchor" id="line-68"></span><p class="line862">Now you've set up the basics, you're ready to start managing your project's bug reports in Launchpad. However, let's first look at how Launchpad <a href="/Bugs/BugHeat">tracks the hottest bugs</a>. <span class="anchor" id="line-69"></span><span class="anchor" id="line-70"></span><div><table style="&quot; width: 100%; &quot;"><tbody><tr> <td><p class="line891"><small><a href="/Projects/Announcements">< Project announcements</a></small></td> <td style="&quot; text-align: right; &quot;"><p class="line891"><small><a href="/Bugs/BugHeat">Bug heat ></a></small></td> </tr> </tbody></table></div><span class="anchor" id="line-71"></span><span class="anchor" id="bottom"></span></div><p id="pageinfo" class="info" lang="en" dir="ltr">Bugs/YourProject (last edited 2012-09-06 17:50:21 by <span title="??? @ pool-108-28-25-212.washdc.fios.verizon.net[108.28.25.212]">pool-108-28-25-212</span>)</p> <div id="pagebottom"></div> </div> <div id="footer"> <p class="menu"> <a href="https://help.launchpad.net/Legal">Terms of use</a> | <a href="https://launchpad.net/feedback">Help improve Launchpad</a> | <a href="https://launchpad.net/faq">FAQ</a> | <a href="/RecentChanges">Recent Changes</a></p> <p> <a rel="license" href="http://creativecommons.org/licenses/by/2.0/uk/"> <span xmlns:dc="http://purl.org/dc/elements/1.1/" href="http://purl.org/dc/dcmitype/Text" property="dc:title" rel="dc:type">Launchpad Help</span> by <a xmlns:cc="http://creativecommons.org/ns#" href="https://canonical.com/" property="cc:attributionName" rel="cc:attributionURL">Canonical Ltd</a> is licensed under a <a rel="license" href="http://creativecommons.org/licenses/by/2.0/uk/">Creative Commons Attribution 2.0 UK: England & Wales License</a>. <img alt="Creative Commons License" style="border-width:0;vertical-align:middle;" src="https://licensebuttons.net/l/by/2.0/uk/80x15.png" /></a> </p> <p>© 2004-2019 <a href="https://canonical.com/" target="_blank">Canonical Limited.</a></p> </div> </body> </html>