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href="https://www.rochester.edu/human-resources/contacts/" class="__action __action--depth-0">Contact us</a></li> </ul></div> </div> </form> </div> </div> </div> </dialog> </div> </header> <main id="main" class=''>  <header class="content-header content-header--page no_image images grid-container">   <div class="header-wrap grid-container"> <div class="header-content"> <div class="header-content-inner">   <h1 class="header-title"> University Support Services and Resources </h1>   </div> </div> </div> </header> <div class="grid-container breadcrumbs "> <div class="grid-x grid-margin-x"> <div class="cell large-12"> <nav class="breadcrumb" aria-label="Breadcrumbs"><ul><li><a href="https://www.rochester.edu/human-resources/">Home</a></li> <li class="breadcrumb_last" aria-current="page">University Support Services and Resources</li></ul></nav> </div> </div> </div> <div class="modules"> <section class="module module--type-text width-medium" style="background-color: #FFFFFF;"> <div class="text-module__container grid-container "> <div class="text-module__inner"><div class="text-module__content"><div class="t-content grid-container__stagger-double"><p>We’re here to support our faculty and staff. On this page, you’ll find access to emergency resources as well as <a href="#support-services">University-wide support services</a> to help you navigate your work-life—and beyond.</p> </div></div> </div> </div> </section> <section class="module module--type-text width-medium grey" style="background-color: #f4f4f4;"> <div class="text-module__container grid-container grey"> <header class="text-module__header grid-container__stagger-double t-content"><div class="module__title h2"><h2>Crisis resources</h2> </div></header> <div class="text-module__inner"><div class="text-module__content"><div class="t-content grid-container__stagger-double"><p>In the event of an emergency, contact or reference one of the following resources:</p> <ul> <li><a class="u-link-external" href="https://www.rochester.edu/public-safety/">Department of Public Safety</a><strong>: x13 for emergencies and for non-emergencies, call <a href="tel:5852753333">(585) 275-3333</a>.</strong></li> <li><a class="u-link-external" href="https://www.urmc.rochester.edu/mental-health-wellness/resources.aspx">UR Medicine Crisis Call Line</a>: <a href="tel:5852758686">(585) 275-8686</a></li> <li><a class="u-link-external" href="https://www.urmc.rochester.edu/mental-health-wellness/emergency-services/monroe-mobile-crisis-team.aspx">Monroe Mobile Crisis Team</a>: <a href="tel:5855293721">(585) 529-3721</a></li> <li><a class="u-link-external" href="https://www.rochester.edu/emergency/">University-wide Emergency website</a></li> </ul> <p>Non-University resources that can help in the event of an emergency:</p> <ul> <li><a href="tel:911">Call 911</a></li> <li><a class="u-link-external" href="https://suicidepreventionlifeline.org/">National Suicide Prevention Lifeline</a>: <a href="tel:18002738255">(800) 273-8255</a> or <a href="tel:18007994889">(800) 799-4889</a> TTY</li> </ul> </div></div> </div> </div> </section> <section class="module module--type-card_grid module--layout-3 center-text width-large" style="background-color: #FFFFFF" id='support-services'> <div class="card-grid-module__container grid-container "> <header class="desc_section card-grid-module__header"> <header class="module__header text-module__header grid-container__stagger-double"> <div class="module__title h2"><h2 style="text-align: center;">University-wide support services</h2> </div> </header> <div class="module_desc card-grid-module__description t-content grid-container__stagger-double"> <p style="text-align: center;">In the event of a non-emergency, the following resources can help you with a variety of types of support.</p> </div> </header> <div class="card-grid-module__loop"> <article class=" hover_fade grey card-grid-module__card card-item"> <div class="card_content__wrapper "> <div class="card-item__title"> <h5>UR Medicine Employee Assistance Program (EAP)</h5> </div> <div class="card-item__description t-content"> <p>Available for all employees. The EAP can help with a variety of topics, including addiction, grief, legal problems, anxiety, and more.</p> <h6>Learn more</h6> <p><i class="fas fa-laptop"></i> <a class="u-link-external" href="https://www.urmc.rochester.edu/eap.aspx">EAP</a><br /> <i class="fas fa-phone-office"></i> <a href="tel:5852769110">(585) 276-9110</a><br /> <i class="fas fa-info-square"></i> <a href="https://www.rochester.edu/human-resources/benefits/well-u/programs-resources/emotional-mental-health/">Well-U Emotional and Mental Health page</a></p> </div> </div> </article> <article class=" hover_fade grey card-grid-module__card card-item"> <div class="card_content__wrapper "> <div class="card-item__title"> <h5>Behavioral Health Partners (BHP)</h5> </div> <div class="card-item__description t-content"> <p>BHP is available for University faculty and staff who are enrolled in a University health care plan. They can provide support for stress, anxiety, depression, and more.</p> <h6>Learn more</h6> <p><i class="fas fa-laptop"></i> <a class="u-link-external" href="https://www.urmc.rochester.edu/behavioral-health-partners.aspx">BHP</a><br /> <i class="fas fa-phone-office"></i> <a href="tel:5852766900">(585) 276-6900</a><br /> <i class="fas fa-info-square"></i> <a href="https://www.rochester.edu/human-resources/benefits/well-u/programs-resources/emotional-mental-health/">Well-U Emotional and Mental Health page</a></p> </div> </div> </article> <article class=" hover_fade grey card-grid-module__card card-item"> <div class="card_content__wrapper "> <div class="card-item__title"> <h5>University Resource Groups</h5> </div> <div class="card-item__description t-content"> <p>Available for all employees. These groups serve as a resource to provide mentoring and professional development opportunities, as well as additional opportunities for communication within the University community.</p> <h6>Learn more</h6> <p><i class="fas fa-laptop"></i> <a class="u-link-external" href="https://www.rochester.edu/diversity/faculty-staff/resource-groups/">University Resource Groups</a></p> </div> </div> </article> <article class=" hover_fade grey card-grid-module__card card-item"> <div class="card_content__wrapper "> <div class="card-item__title"> <h5>Title IX Office</h5> </div> <div class="card-item__description t-content"> <p>Available for all employees. Title IX has resources for addressing and reporting sex or gender discrimination.</p> <h6>Learn more</h6> <p><i class="fas fa-laptop"></i> <a class="u-link-external" href="https://www.rochester.edu/sexualmisconduct/">Title IX</a><br /> <i class="fas fa-envelope"></i> <a href="mailto:titleix@rochester.edu">titleix@rochester.edu</a>. Inbox is checked Monday–Friday, 9 a.m–5 p.m. (not checked on holidays).</p> </div> </div> </article> <article class=" hover_fade grey card-grid-module__card card-item"> <div class="card_content__wrapper "> <div class="card-item__title"> <h5>Policy 106</h5> </div> <div class="card-item__description t-content"> <p>The University-wide Policy Against Discrimination, Harassment, and Discriminatory Employment/Service Practices.</p> <h6>Learn more</h6> <p><i class="fas fa-laptop"></i> <a class="u-link-external" href="https://www.rochester.edu/policies/policy/discrimination-harassment/">Full policy</a><br /> <i class="fas fa-envelope"></i> Get specific <a class="u-link-external" href="https://www.rochester.edu/policies/policy/discrimination-harassment/#Appendix_A">contact information</a></p> </div> </div> </article> <article class=" hover_fade grey card-grid-module__card card-item"> <div class="card_content__wrapper "> <div class="card-item__title"> <h5>Family Care Program, which includes Care.com</h5> </div> <div class="card-item__description t-content"> <p>Available for <a href="https://www.rochester.edu/human-resources/benefits/eligibility-enrollment/">eligible</a> faculty and staff. These resources provide care-giving options such as childcare, eldercare, and more.</p> <h6>Learn more</h6> <p><i class="fas fa-laptop"></i> <a href="https://www.rochester.edu/human-resources/benefits/programs-perks/family-care/">Family Care page</a></p> </div> </div> </article> <article class=" hover_fade grey card-grid-module__card card-item"> <div class="card_content__wrapper "> <div class="card-item__title"> <h5>University Ombuds</h5> </div> <div class="card-item__description t-content"> <p>Available for all employees. The University Ombuds Office offer conflict-resolution services and support.</p> <h6>Learn more</h6> <p><i class="fas fa-laptop"></i> <a class="u-link-external" href="https://www.rochester.edu/ombuds/">University Ombuds Office</a><br /> <i class="fas fa-envelope"></i> <a class="u-link-external" href="https://www.rochester.edu/ombuds/contact/">Contact the Ombuds Office</a> or work with an <a class="u-link-external" href="https://www.rochester.edu/ombuds/affiliate-network/">Ombuds Affiliate</a> in your unit</p> </div> </div> </article> <article class=" hover_fade grey card-grid-module__card card-item"> <div class="card_content__wrapper "> <div class="card-item__title"> <h5>Genesee Staff Council</h5> </div> <div class="card-item__description t-content"> <p>Available for non-Medical Center staff. The Genesee Staff Council helps provide staff representation across the University and facilitates communication with leadership.</p> <h6>Learn more</h6> <p><i class="fas fa-laptop"></i> <a class="u-link-external" href="https://www.rochester.edu/diversity/staff-council/">Genesee Staff Council</a><br /> <i class="fas fa-envelope"></i> <a href="mailto:gsc@rochester.edu">gsc@rochester.edu</a></p> </div> </div> </article> <article class=" hover_fade grey card-grid-module__card card-item"> <div class="card_content__wrapper "> <div class="card-item__title"> <h5>Faculty Senate</h5> </div> <div class="card-item__description t-content"> <p>Available for all faculty. The Faculty Senate provides representation and support for faculty-specific issues.</p> <h6>Learn more</h6> <p><i class="fas fa-laptop"></i> <a class="u-link-external" href="https://www.rochester.edu/Faculty/senate/">Faculty Senate</a><br /> <i class="fas fa-envelope"></i> <a href="mailto:facultysenate@ur.rochester.edu">facultysenate@ur.rochester.edu</a></p> </div> </div> </article> <article class=" hover_fade grey card-grid-module__card card-item"> <div class="card_content__wrapper "> <div class="card-item__title"> <h5>Office of the Provost: Academic Affairs</h5> </div> <div class="card-item__description t-content"> <p>Available for faculty. The Office of the Provost helps faculty in navigating promotions, tenure, leaves of absence, research, and teaching.</p> <h6>Learn more</h6> <p><i class="fas fa-laptop"></i> <a class="u-link-external" href="https://www.rochester.edu/provost/">Office of the Provost</a><br /> <i class="fas fa-envelope"></i> <a href="mailto:uracademicaffairs@rochester.edu">uracademicaffairs@rochester.edu</a></p> </div> </div> </article> </div> </div> </section> <section class="module module--full-bleed module--type-interstitial module--layout_stacked navy"> <div class="interstitial-module__container grid-container"> <header class="interstitial-module__header"> <p class="interstitial-module__leadin u-text-overline"><span>Still need help?</span></p> <h2 class="interstitial-module__title module__title h1">Contact Human Resources </h2> </header> <div class="interstitial-module__content"><div class="t-content grid-container__stagger-double"><p>If you have questions for the Human Resources team, visit our 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