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in;ref_loc:Header"}" > Sign in </a> </div> </div> <div class="HeaderMenu js-header-menu height-fit position-lg-relative d-lg-flex flex-column flex-auto top-0"> <div class="HeaderMenu-wrapper d-flex flex-column flex-self-start flex-lg-row flex-auto rounded rounded-lg-0"> <nav class="HeaderMenu-nav" aria-label="Global"> <ul class="d-lg-flex list-style-none"> <li class="HeaderMenu-item position-relative flex-wrap flex-justify-between flex-items-center d-block d-lg-flex flex-lg-nowrap flex-lg-items-center js-details-container js-header-menu-item"> <button type="button" class="HeaderMenu-link border-0 width-full width-lg-auto px-0 px-lg-2 py-lg-2 no-wrap d-flex flex-items-center flex-justify-between js-details-target" aria-expanded="false"> Product <svg opacity="0.5" aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-chevron-down HeaderMenu-icon ml-1"> <path d="M12.78 5.22a.749.749 0 0 1 0 1.06l-4.25 4.25a.749.749 0 0 1-1.06 0L3.22 6.28a.749.749 0 1 1 1.06-1.06L8 8.939l3.72-3.719a.749.749 0 0 1 1.06 0Z"></path> </svg> </button> <div class="HeaderMenu-dropdown dropdown-menu rounded m-0 p-0 pt-2 pt-lg-4 position-relative position-lg-absolute left-0 left-lg-n3 pb-2 pb-lg-4 d-lg-flex flex-wrap dropdown-menu-wide"> <div class="HeaderMenu-column px-lg-4 border-lg-right mb-4 mb-lg-0 pr-lg-7"> <div class="border-bottom pb-3 pb-lg-0 border-lg-bottom-0"> <ul class="list-style-none f5" > <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary d-flex flex-items-center Link--has-description pb-lg-3" data-analytics-event="{"location":"navbar","action":"github_copilot","context":"product","tag":"link","label":"github_copilot_link_product_navbar"}" href="https://github.com/features/copilot"> <svg aria-hidden="true" height="24" viewBox="0 0 24 24" version="1.1" width="24" data-view-component="true" class="octicon octicon-copilot color-fg-subtle mr-3"> <path d="M23.922 16.992c-.861 1.495-5.859 5.023-11.922 5.023-6.063 0-11.061-3.528-11.922-5.023A.641.641 0 0 1 0 16.736v-2.869a.841.841 0 0 1 .053-.22c.372-.935 1.347-2.292 2.605-2.656.167-.429.414-1.055.644-1.517a10.195 10.195 0 0 1-.052-1.086c0-1.331.282-2.499 1.132-3.368.397-.406.89-.717 1.474-.952 1.399-1.136 3.392-2.093 6.122-2.093 2.731 0 4.767.957 6.166 2.093.584.235 1.077.546 1.474.952.85.869 1.132 2.037 1.132 3.368 0 .368-.014.733-.052 1.086.23.462.477 1.088.644 1.517 1.258.364 2.233 1.721 2.605 2.656a.832.832 0 0 1 .053.22v2.869a.641.641 0 0 1-.078.256ZM12.172 11h-.344a4.323 4.323 0 0 1-.355.508C10.703 12.455 9.555 13 7.965 13c-1.725 0-2.989-.359-3.782-1.259a2.005 2.005 0 0 1-.085-.104L4 11.741v6.585c1.435.779 4.514 2.179 8 2.179 3.486 0 6.565-1.4 8-2.179v-6.585l-.098-.104s-.033.045-.085.104c-.793.9-2.057 1.259-3.782 1.259-1.59 0-2.738-.545-3.508-1.492a4.323 4.323 0 0 1-.355-.508h-.016.016Zm.641-2.935c.136 1.057.403 1.913.878 2.497.442.544 1.134.938 2.344.938 1.573 0 2.292-.337 2.657-.751.384-.435.558-1.15.558-2.361 0-1.14-.243-1.847-.705-2.319-.477-.488-1.319-.862-2.824-1.025-1.487-.161-2.192.138-2.533.529-.269.307-.437.808-.438 1.578v.021c0 .265.021.562.063.893Zm-1.626 0c.042-.331.063-.628.063-.894v-.02c-.001-.77-.169-1.271-.438-1.578-.341-.391-1.046-.69-2.533-.529-1.505.163-2.347.537-2.824 1.025-.462.472-.705 1.179-.705 2.319 0 1.211.175 1.926.558 2.361.365.414 1.084.751 2.657.751 1.21 0 1.902-.394 2.344-.938.475-.584.742-1.44.878-2.497Z"></path><path d="M14.5 14.25a1 1 0 0 1 1 1v2a1 1 0 0 1-2 0v-2a1 1 0 0 1 1-1Zm-5 0a1 1 0 0 1 1 1v2a1 1 0 0 1-2 0v-2a1 1 0 0 1 1-1Z"></path> </svg> <div> <div class="color-fg-default h4">GitHub Copilot</div> Write better code with AI </div> </a></li> <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary d-flex flex-items-center Link--has-description pb-lg-3" data-analytics-event="{"location":"navbar","action":"security","context":"product","tag":"link","label":"security_link_product_navbar"}" href="https://github.com/features/security"> <svg aria-hidden="true" height="24" viewBox="0 0 24 24" version="1.1" width="24" data-view-component="true" class="octicon octicon-shield-check color-fg-subtle mr-3"> <path d="M16.53 9.78a.75.75 0 0 0-1.06-1.06L11 13.19l-1.97-1.97a.75.75 0 0 0-1.06 1.06l2.5 2.5a.75.75 0 0 0 1.06 0l5-5Z"></path><path d="m12.54.637 8.25 2.675A1.75 1.75 0 0 1 22 4.976V10c0 6.19-3.771 10.704-9.401 12.83a1.704 1.704 0 0 1-1.198 0C5.77 20.705 2 16.19 2 10V4.976c0-.758.489-1.43 1.21-1.664L11.46.637a1.748 1.748 0 0 1 1.08 0Zm-.617 1.426-8.25 2.676a.249.249 0 0 0-.173.237V10c0 5.46 3.28 9.483 8.43 11.426a.199.199 0 0 0 .14 0C17.22 19.483 20.5 15.461 20.5 10V4.976a.25.25 0 0 0-.173-.237l-8.25-2.676a.253.253 0 0 0-.154 0Z"></path> </svg> <div> <div class="color-fg-default h4">Security</div> Find and fix vulnerabilities </div> </a></li> <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary d-flex flex-items-center Link--has-description pb-lg-3" data-analytics-event="{"location":"navbar","action":"actions","context":"product","tag":"link","label":"actions_link_product_navbar"}" href="https://github.com/features/actions"> <svg aria-hidden="true" height="24" viewBox="0 0 24 24" version="1.1" width="24" data-view-component="true" class="octicon octicon-workflow color-fg-subtle mr-3"> <path d="M1 3a2 2 0 0 1 2-2h6.5a2 2 0 0 1 2 2v6.5a2 2 0 0 1-2 2H7v4.063C7 16.355 7.644 17 8.438 17H12.5v-2.5a2 2 0 0 1 2-2H21a2 2 0 0 1 2 2V21a2 2 0 0 1-2 2h-6.5a2 2 0 0 1-2-2v-2.5H8.437A2.939 2.939 0 0 1 5.5 15.562V11.5H3a2 2 0 0 1-2-2Zm2-.5a.5.5 0 0 0-.5.5v6.5a.5.5 0 0 0 .5.5h6.5a.5.5 0 0 0 .5-.5V3a.5.5 0 0 0-.5-.5ZM14.5 14a.5.5 0 0 0-.5.5V21a.5.5 0 0 0 .5.5H21a.5.5 0 0 0 .5-.5v-6.5a.5.5 0 0 0-.5-.5Z"></path> </svg> <div> <div class="color-fg-default h4">Actions</div> Automate any 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0-.25-.25Z"></path><path d="M10 17.75a.75.75 0 0 1 .75-.75h6.5a.75.75 0 0 1 0 1.5h-6.5a.75.75 0 0 1-.75-.75Zm-4 0a.75.75 0 0 1 .75-.75h.5a.75.75 0 0 1 0 1.5h-.5a.75.75 0 0 1-.75-.75Z"></path> </svg> <div> <div class="color-fg-default h4">Codespaces</div> Instant dev environments </div> </a></li> <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary d-flex flex-items-center Link--has-description pb-lg-3" data-analytics-event="{"location":"navbar","action":"issues","context":"product","tag":"link","label":"issues_link_product_navbar"}" href="https://github.com/features/issues"> <svg aria-hidden="true" height="24" viewBox="0 0 24 24" version="1.1" width="24" data-view-component="true" class="octicon octicon-issue-opened color-fg-subtle mr-3"> <path d="M12 1c6.075 0 11 4.925 11 11s-4.925 11-11 11S1 18.075 1 12 5.925 1 12 1ZM2.5 12a9.5 9.5 0 0 0 9.5 9.5 9.5 9.5 0 0 0 9.5-9.5A9.5 9.5 0 0 0 12 2.5 9.5 9.5 0 0 0 2.5 12Zm9.5 2a2 2 0 1 1-.001-3.999A2 2 0 0 1 12 14Z"></path> </svg> <div> <div class="color-fg-default h4">Issues</div> Plan and track work </div> </a></li> <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary d-flex flex-items-center Link--has-description pb-lg-3" data-analytics-event="{"location":"navbar","action":"code_review","context":"product","tag":"link","label":"code_review_link_product_navbar"}" href="https://github.com/features/code-review"> <svg aria-hidden="true" height="24" viewBox="0 0 24 24" version="1.1" width="24" data-view-component="true" class="octicon octicon-code-review color-fg-subtle mr-3"> <path d="M10.3 6.74a.75.75 0 0 1-.04 1.06l-2.908 2.7 2.908 2.7a.75.75 0 1 1-1.02 1.1l-3.5-3.25a.75.75 0 0 1 0-1.1l3.5-3.25a.75.75 0 0 1 1.06.04Zm3.44 1.06a.75.75 0 1 1 1.02-1.1l3.5 3.25a.75.75 0 0 1 0 1.1l-3.5 3.25a.75.75 0 1 1-1.02-1.1l2.908-2.7-2.908-2.7Z"></path><path d="M1.5 4.25c0-.966.784-1.75 1.75-1.75h17.5c.966 0 1.75.784 1.75 1.75v12.5a1.75 1.75 0 0 1-1.75 1.75h-9.69l-3.573 3.573A1.458 1.458 0 0 1 5 21.043V18.5H3.25a1.75 1.75 0 0 1-1.75-1.75ZM3.25 4a.25.25 0 0 0-.25.25v12.5c0 .138.112.25.25.25h2.5a.75.75 0 0 1 .75.75v3.19l3.72-3.72a.749.749 0 0 1 .53-.22h10a.25.25 0 0 0 .25-.25V4.25a.25.25 0 0 0-.25-.25Z"></path> </svg> <div> <div class="color-fg-default h4">Code Review</div> Manage code changes </div> </a></li> <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary d-flex flex-items-center Link--has-description pb-lg-3" data-analytics-event="{"location":"navbar","action":"discussions","context":"product","tag":"link","label":"discussions_link_product_navbar"}" href="https://github.com/features/discussions"> <svg aria-hidden="true" height="24" viewBox="0 0 24 24" version="1.1" width="24" data-view-component="true" class="octicon octicon-comment-discussion color-fg-subtle mr-3"> <path d="M1.75 1h12.5c.966 0 1.75.784 1.75 1.75v9.5A1.75 1.75 0 0 1 14.25 14H8.061l-2.574 2.573A1.458 1.458 0 0 1 3 15.543V14H1.75A1.75 1.75 0 0 1 0 12.25v-9.5C0 1.784.784 1 1.75 1ZM1.5 2.75v9.5c0 .138.112.25.25.25h2a.75.75 0 0 1 .75.75v2.19l2.72-2.72a.749.749 0 0 1 .53-.22h6.5a.25.25 0 0 0 .25-.25v-9.5a.25.25 0 0 0-.25-.25H1.75a.25.25 0 0 0-.25.25Z"></path><path d="M22.5 8.75a.25.25 0 0 0-.25-.25h-3.5a.75.75 0 0 1 0-1.5h3.5c.966 0 1.75.784 1.75 1.75v9.5A1.75 1.75 0 0 1 22.25 20H21v1.543a1.457 1.457 0 0 1-2.487 1.03L15.939 20H10.75A1.75 1.75 0 0 1 9 18.25v-1.465a.75.75 0 0 1 1.5 0v1.465c0 .138.112.25.25.25h5.5a.75.75 0 0 1 .53.22l2.72 2.72v-2.19a.75.75 0 0 1 .75-.75h2a.25.25 0 0 0 .25-.25v-9.5Z"></path> </svg> <div> <div class="color-fg-default h4">Discussions</div> Collaborate outside of code </div> </a></li> <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary d-flex flex-items-center Link--has-description" data-analytics-event="{"location":"navbar","action":"code_search","context":"product","tag":"link","label":"code_search_link_product_navbar"}" href="https://github.com/features/code-search"> <svg aria-hidden="true" height="24" viewBox="0 0 24 24" version="1.1" width="24" data-view-component="true" class="octicon octicon-code-square color-fg-subtle mr-3"> <path d="M10.3 8.24a.75.75 0 0 1-.04 1.06L7.352 12l2.908 2.7a.75.75 0 1 1-1.02 1.1l-3.5-3.25a.75.75 0 0 1 0-1.1l3.5-3.25a.75.75 0 0 1 1.06.04Zm3.44 1.06a.75.75 0 1 1 1.02-1.1l3.5 3.25a.75.75 0 0 1 0 1.1l-3.5 3.25a.75.75 0 1 1-1.02-1.1l2.908-2.7-2.908-2.7Z"></path><path d="M2 3.75C2 2.784 2.784 2 3.75 2h16.5c.966 0 1.75.784 1.75 1.75v16.5A1.75 1.75 0 0 1 20.25 22H3.75A1.75 1.75 0 0 1 2 20.25Zm1.75-.25a.25.25 0 0 0-.25.25v16.5c0 .138.112.25.25.25h16.5a.25.25 0 0 0 .25-.25V3.75a.25.25 0 0 0-.25-.25Z"></path> </svg> <div> <div class="color-fg-default h4">Code Search</div> Find more, search less </div> </a></li> </ul> </div> </div> <div class="HeaderMenu-column px-lg-4"> <div class="border-bottom pb-3 pb-lg-0 border-lg-bottom-0 border-bottom-0"> <span class="d-block h4 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1.5h-3.5a.25.25 0 0 0-.25.25v8.5c0 .138.112.25.25.25h8.5a.25.25 0 0 0 .25-.25v-3.5a.75.75 0 0 1 1.5 0v3.5A1.75 1.75 0 0 1 12.25 14h-8.5A1.75 1.75 0 0 1 2 12.25v-8.5C2 2.784 2.784 2 3.75 2Zm6.854-1h4.146a.25.25 0 0 1 .25.25v4.146a.25.25 0 0 1-.427.177L13.03 4.03 9.28 7.78a.751.751 0 0 1-1.042-.018.751.751 0 0 1-.018-1.042l3.75-3.75-1.543-1.543A.25.25 0 0 1 10.604 1Z"></path> </svg> </a></li> <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary Link--external" target="_blank" data-analytics-event="{"location":"navbar","action":"github_skills","context":"product","tag":"link","label":"github_skills_link_product_navbar"}" href="https://skills.github.com"> GitHub Skills <svg aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-link-external HeaderMenu-external-icon color-fg-subtle"> <path d="M3.75 2h3.5a.75.75 0 0 1 0 1.5h-3.5a.25.25 0 0 0-.25.25v8.5c0 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12.25 14h-8.5A1.75 1.75 0 0 1 2 12.25v-8.5C2 2.784 2.784 2 3.75 2Zm6.854-1h4.146a.25.25 0 0 1 .25.25v4.146a.25.25 0 0 1-.427.177L13.03 4.03 9.28 7.78a.751.751 0 0 1-1.042-.018.751.751 0 0 1-.018-1.042l3.75-3.75-1.543-1.543A.25.25 0 0 1 10.604 1Z"></path> </svg> </a></li> </ul> </div> </div> </div> </li> <li class="HeaderMenu-item position-relative flex-wrap flex-justify-between flex-items-center d-block d-lg-flex flex-lg-nowrap flex-lg-items-center js-details-container js-header-menu-item"> <button type="button" class="HeaderMenu-link border-0 width-full width-lg-auto px-0 px-lg-2 py-lg-2 no-wrap d-flex flex-items-center flex-justify-between js-details-target" aria-expanded="false"> Solutions <svg opacity="0.5" aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-chevron-down HeaderMenu-icon ml-1"> <path d="M12.78 5.22a.749.749 0 0 1 0 1.06l-4.25 4.25a.749.749 0 0 1-1.06 0L3.22 6.28a.749.749 0 1 1 1.06-1.06L8 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data-analytics-event="{"location":"navbar","action":"devsecops","context":"solutions","tag":"link","label":"devsecops_link_solutions_navbar"}" href="/solutions/use-case/devsecops"> DevSecOps </a></li> <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary" data-analytics-event="{"location":"navbar","action":"devops","context":"solutions","tag":"link","label":"devops_link_solutions_navbar"}" href="/solutions/use-case/devops"> DevOps </a></li> <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary" data-analytics-event="{"location":"navbar","action":"ci_cd","context":"solutions","tag":"link","label":"ci_cd_link_solutions_navbar"}" href="/solutions/use-case/ci-cd"> CI/CD </a></li> <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary" data-analytics-event="{"location":"navbar","action":"view_all_use_cases","context":"solutions","tag":"link","label":"view_all_use_cases_link_solutions_navbar"}" href="/solutions/use-case"> View all use cases </a></li> </ul> </div> </div> <div class="HeaderMenu-column px-lg-4"> <div class="border-bottom pb-3 pb-lg-0 border-lg-bottom-0"> <span class="d-block h4 color-fg-default my-1" id="solutions-by-industry-heading">By industry</span> <ul class="list-style-none f5" aria-labelledby="solutions-by-industry-heading"> <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary" data-analytics-event="{"location":"navbar","action":"healthcare","context":"solutions","tag":"link","label":"healthcare_link_solutions_navbar"}" href="/solutions/industry/healthcare"> Healthcare </a></li> <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary" 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class="HeaderMenu-link border-0 width-full width-lg-auto px-0 px-lg-2 py-lg-2 no-wrap d-flex flex-items-center flex-justify-between js-details-target" aria-expanded="false"> Resources <svg opacity="0.5" aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-chevron-down HeaderMenu-icon ml-1"> <path d="M12.78 5.22a.749.749 0 0 1 0 1.06l-4.25 4.25a.749.749 0 0 1-1.06 0L3.22 6.28a.749.749 0 1 1 1.06-1.06L8 8.939l3.72-3.719a.749.749 0 0 1 1.06 0Z"></path> </svg> </button> <div class="HeaderMenu-dropdown dropdown-menu rounded m-0 p-0 pt-2 pt-lg-4 position-relative position-lg-absolute left-0 left-lg-n3 pb-2 pb-lg-4 d-lg-flex flex-wrap dropdown-menu-wide"> <div class="HeaderMenu-column px-lg-4 border-lg-right mb-4 mb-lg-0 pr-lg-7"> <div class="border-bottom pb-3 pb-lg-0 border-lg-bottom-0"> <span class="d-block h4 color-fg-default my-1" id="resources-topics-heading">Topics</span> <ul class="list-style-none f5" 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data-analytics-event="{"location":"navbar","action":"learning_pathways","context":"resources","tag":"link","label":"learning_pathways_link_resources_navbar"}" href="https://resources.github.com/learn/pathways"> Learning Pathways <svg aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-link-external HeaderMenu-external-icon color-fg-subtle"> <path d="M3.75 2h3.5a.75.75 0 0 1 0 1.5h-3.5a.25.25 0 0 0-.25.25v8.5c0 .138.112.25.25.25h8.5a.25.25 0 0 0 .25-.25v-3.5a.75.75 0 0 1 1.5 0v3.5A1.75 1.75 0 0 1 12.25 14h-8.5A1.75 1.75 0 0 1 2 12.25v-8.5C2 2.784 2.784 2 3.75 2Zm6.854-1h4.146a.25.25 0 0 1 .25.25v4.146a.25.25 0 0 1-.427.177L13.03 4.03 9.28 7.78a.751.751 0 0 1-1.042-.018.751.751 0 0 1-.018-1.042l3.75-3.75-1.543-1.543A.25.25 0 0 1 10.604 1Z"></path> </svg> </a></li> <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary Link--external" target="_blank" data-analytics-event="{"location":"navbar","action":"white_papers_ebooks_webinars","context":"resources","tag":"link","label":"white_papers_ebooks_webinars_link_resources_navbar"}" href="https://resources.github.com"> White papers, Ebooks, Webinars <svg aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-link-external HeaderMenu-external-icon color-fg-subtle"> <path d="M3.75 2h3.5a.75.75 0 0 1 0 1.5h-3.5a.25.25 0 0 0-.25.25v8.5c0 .138.112.25.25.25h8.5a.25.25 0 0 0 .25-.25v-3.5a.75.75 0 0 1 1.5 0v3.5A1.75 1.75 0 0 1 12.25 14h-8.5A1.75 1.75 0 0 1 2 12.25v-8.5C2 2.784 2.784 2 3.75 2Zm6.854-1h4.146a.25.25 0 0 1 .25.25v4.146a.25.25 0 0 1-.427.177L13.03 4.03 9.28 7.78a.751.751 0 0 1-1.042-.018.751.751 0 0 1-.018-1.042l3.75-3.75-1.543-1.543A.25.25 0 0 1 10.604 1Z"></path> </svg> </a></li> <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary" data-analytics-event="{"location":"navbar","action":"customer_stories","context":"resources","tag":"link","label":"customer_stories_link_resources_navbar"}" href="https://github.com/customer-stories"> Customer Stories </a></li> <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary Link--external" target="_blank" data-analytics-event="{"location":"navbar","action":"partners","context":"resources","tag":"link","label":"partners_link_resources_navbar"}" href="https://partner.github.com"> Partners <svg aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-link-external HeaderMenu-external-icon color-fg-subtle"> <path d="M3.75 2h3.5a.75.75 0 0 1 0 1.5h-3.5a.25.25 0 0 0-.25.25v8.5c0 .138.112.25.25.25h8.5a.25.25 0 0 0 .25-.25v-3.5a.75.75 0 0 1 1.5 0v3.5A1.75 1.75 0 0 1 12.25 14h-8.5A1.75 1.75 0 0 1 2 12.25v-8.5C2 2.784 2.784 2 3.75 2Zm6.854-1h4.146a.25.25 0 0 1 .25.25v4.146a.25.25 0 0 1-.427.177L13.03 4.03 9.28 7.78a.751.751 0 0 1-1.042-.018.751.751 0 0 1-.018-1.042l3.75-3.75-1.543-1.543A.25.25 0 0 1 10.604 1Z"></path> </svg> </a></li> </ul> </div> </div> </div> </li> <li class="HeaderMenu-item position-relative flex-wrap flex-justify-between flex-items-center d-block d-lg-flex flex-lg-nowrap flex-lg-items-center js-details-container js-header-menu-item"> <button type="button" class="HeaderMenu-link border-0 width-full width-lg-auto px-0 px-lg-2 py-lg-2 no-wrap d-flex flex-items-center flex-justify-between js-details-target" aria-expanded="false"> Open Source <svg opacity="0.5" aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-chevron-down HeaderMenu-icon ml-1"> <path d="M12.78 5.22a.749.749 0 0 1 0 1.06l-4.25 4.25a.749.749 0 0 1-1.06 0L3.22 6.28a.749.749 0 1 1 1.06-1.06L8 8.939l3.72-3.719a.749.749 0 0 1 1.06 0Z"></path> </svg> </button> <div class="HeaderMenu-dropdown dropdown-menu rounded m-0 p-0 pt-2 pt-lg-4 position-relative position-lg-absolute left-0 left-lg-n3 pb-2 pb-lg-4 px-lg-4"> <div class="HeaderMenu-column"> <div class="border-bottom pb-3 pb-lg-0 pb-lg-3 mb-3 mb-lg-0 mb-lg-3"> <ul class="list-style-none f5" > <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary d-flex flex-items-center Link--has-description" data-analytics-event="{"location":"navbar","action":"github_sponsors","context":"open_source","tag":"link","label":"github_sponsors_link_open_source_navbar"}" href="/sponsors"> <div> <div class="color-fg-default h4">GitHub Sponsors</div> Fund open source developers </div> </a></li> </ul> </div> <div class="border-bottom pb-3 pb-lg-0 pb-lg-3 mb-3 mb-lg-0 mb-lg-3"> <ul class="list-style-none f5" > <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary d-flex flex-items-center Link--has-description" 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data-analytics-event="{"location":"navbar","action":"trending","context":"open_source","tag":"link","label":"trending_link_open_source_navbar"}" href="https://github.com/trending"> Trending </a></li> <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary" data-analytics-event="{"location":"navbar","action":"collections","context":"open_source","tag":"link","label":"collections_link_open_source_navbar"}" href="https://github.com/collections"> Collections </a></li> </ul> </div> </div> </div> </li> <li class="HeaderMenu-item position-relative flex-wrap flex-justify-between flex-items-center d-block d-lg-flex flex-lg-nowrap flex-lg-items-center js-details-container js-header-menu-item"> <button type="button" class="HeaderMenu-link border-0 width-full width-lg-auto px-0 px-lg-2 py-lg-2 no-wrap d-flex flex-items-center flex-justify-between js-details-target" aria-expanded="false"> Enterprise <svg opacity="0.5" aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-chevron-down HeaderMenu-icon ml-1"> <path d="M12.78 5.22a.749.749 0 0 1 0 1.06l-4.25 4.25a.749.749 0 0 1-1.06 0L3.22 6.28a.749.749 0 1 1 1.06-1.06L8 8.939l3.72-3.719a.749.749 0 0 1 1.06 0Z"></path> </svg> </button> <div class="HeaderMenu-dropdown dropdown-menu rounded m-0 p-0 pt-2 pt-lg-4 position-relative position-lg-absolute left-0 left-lg-n3 pb-2 pb-lg-4 px-lg-4"> <div class="HeaderMenu-column"> <div class="border-bottom pb-3 pb-lg-0 pb-lg-3 mb-3 mb-lg-0 mb-lg-3"> <ul class="list-style-none f5" > <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary d-flex flex-items-center Link--has-description" data-analytics-event="{"location":"navbar","action":"enterprise_platform","context":"enterprise","tag":"link","label":"enterprise_platform_link_enterprise_navbar"}" href="/enterprise"> <svg aria-hidden="true" height="24" viewBox="0 0 24 24" version="1.1" width="24" data-view-component="true" class="octicon octicon-stack color-fg-subtle mr-3"> <path d="M11.063 1.456a1.749 1.749 0 0 1 1.874 0l8.383 5.316a1.751 1.751 0 0 1 0 2.956l-8.383 5.316a1.749 1.749 0 0 1-1.874 0L2.68 9.728a1.751 1.751 0 0 1 0-2.956Zm1.071 1.267a.25.25 0 0 0-.268 0L3.483 8.039a.25.25 0 0 0 0 .422l8.383 5.316a.25.25 0 0 0 .268 0l8.383-5.316a.25.25 0 0 0 0-.422Z"></path><path d="M1.867 12.324a.75.75 0 0 1 1.035-.232l8.964 5.685a.25.25 0 0 0 .268 0l8.964-5.685a.75.75 0 0 1 .804 1.267l-8.965 5.685a1.749 1.749 0 0 1-1.874 0l-8.965-5.685a.75.75 0 0 1-.231-1.035Z"></path><path d="M1.867 16.324a.75.75 0 0 1 1.035-.232l8.964 5.685a.25.25 0 0 0 .268 0l8.964-5.685a.75.75 0 0 1 .804 1.267l-8.965 5.685a1.749 1.749 0 0 1-1.874 0l-8.965-5.685a.75.75 0 0 1-.231-1.035Z"></path> </svg> <div> <div class="color-fg-default h4">Enterprise platform</div> AI-powered developer platform </div> </a></li> </ul> </div> <div class="border-bottom pb-3 pb-lg-0 border-bottom-0"> <span class="d-block h4 color-fg-default my-1" id="enterprise-available-add-ons-heading">Available add-ons</span> <ul class="list-style-none f5" aria-labelledby="enterprise-available-add-ons-heading"> <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary d-flex flex-items-center Link--has-description pb-lg-3" data-analytics-event="{"location":"navbar","action":"advanced_security","context":"enterprise","tag":"link","label":"advanced_security_link_enterprise_navbar"}" href="https://github.com/enterprise/advanced-security"> <svg aria-hidden="true" height="24" viewBox="0 0 24 24" version="1.1" width="24" data-view-component="true" class="octicon octicon-shield-check color-fg-subtle mr-3"> <path d="M16.53 9.78a.75.75 0 0 0-1.06-1.06L11 13.19l-1.97-1.97a.75.75 0 0 0-1.06 1.06l2.5 2.5a.75.75 0 0 0 1.06 0l5-5Z"></path><path d="m12.54.637 8.25 2.675A1.75 1.75 0 0 1 22 4.976V10c0 6.19-3.771 10.704-9.401 12.83a1.704 1.704 0 0 1-1.198 0C5.77 20.705 2 16.19 2 10V4.976c0-.758.489-1.43 1.21-1.664L11.46.637a1.748 1.748 0 0 1 1.08 0Zm-.617 1.426-8.25 2.676a.249.249 0 0 0-.173.237V10c0 5.46 3.28 9.483 8.43 11.426a.199.199 0 0 0 .14 0C17.22 19.483 20.5 15.461 20.5 10V4.976a.25.25 0 0 0-.173-.237l-8.25-2.676a.253.253 0 0 0-.154 0Z"></path> </svg> <div> <div class="color-fg-default h4">Advanced Security</div> Enterprise-grade security features </div> </a></li> <li> <a class="HeaderMenu-dropdown-link d-block no-underline position-relative py-2 Link--secondary d-flex flex-items-center Link--has-description pb-lg-3" data-analytics-event="{"location":"navbar","action":"github_copilot","context":"enterprise","tag":"link","label":"github_copilot_link_enterprise_navbar"}" href="/features/copilot#enterprise"> <svg aria-hidden="true" height="24" viewBox="0 0 24 24" version="1.1" width="24" data-view-component="true" class="octicon octicon-copilot color-fg-subtle mr-3"> <path d="M23.922 16.992c-.861 1.495-5.859 5.023-11.922 5.023-6.063 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data-action=" combobox-commit:query-builder#comboboxCommit mousedown:query-builder#resultsMousedown " data-target="query-builder.resultsList" data-persist-list=false id="query-builder-test-results" ></ul> </div> <div class="FormControl-inlineValidation" id="validation-af028a23-02a6-45bb-832b-029ecf00202c" hidden="hidden"> <span class="FormControl-inlineValidation--visual"> <svg aria-hidden="true" height="12" viewBox="0 0 12 12" version="1.1" width="12" data-view-component="true" class="octicon octicon-alert-fill"> <path d="M4.855.708c.5-.896 1.79-.896 2.29 0l4.675 8.351a1.312 1.312 0 0 1-1.146 1.954H1.33A1.313 1.313 0 0 1 .183 9.058ZM7 7V3H5v4Zm-1 3a1 1 0 1 0 0-2 1 1 0 0 0 0 2Z"></path> </svg> </span> <span></span> </div> </div> <div data-target="query-builder.screenReaderFeedback" aria-live="polite" aria-atomic="true" class="sr-only"></div> </query-builder></form> <div class="d-flex flex-row color-fg-muted px-3 text-small color-bg-default search-feedback-prompt"> <a target="_blank" href="https://docs.github.com/search-github/github-code-search/understanding-github-code-search-syntax" data-view-component="true" class="Link color-fg-accent text-normal ml-2"> Search syntax tips </a> <div class="d-flex flex-1"></div> </div> </div> </div> </div> </modal-dialog></div> </div> <div data-action="click:qbsearch-input#retract" class="dark-backdrop position-fixed" hidden data-target="qbsearch-input.darkBackdrop"></div> <div class="color-fg-default"> <dialog-helper> <dialog data-target="qbsearch-input.feedbackDialog" data-action="close:qbsearch-input#handleDialogClose cancel:qbsearch-input#handleDialogClose" id="feedback-dialog" aria-modal="true" aria-labelledby="feedback-dialog-title" aria-describedby="feedback-dialog-description" data-view-component="true" class="Overlay Overlay-whenNarrow Overlay--size-medium Overlay--motion-scaleFade Overlay--disableScroll"> <div data-view-component="true" class="Overlay-header"> <div class="Overlay-headerContentWrap"> <div 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method="post"><input type="hidden" data-csrf="true" name="authenticity_token" value="o1UbGodcrAbOJxhSg41rx2EQdaM+LeqA4r4gOwvs81/ir/LtI6v+znM/UQzI4AQ2soz3/JBqSieBjf8+qnuWTA==" /> <p>We read every piece of feedback, and take your input very seriously.</p> <textarea name="feedback" class="form-control width-full mb-2" style="height: 120px" id="feedback"></textarea> <input name="include_email" id="include_email" aria-label="Include my email address so I can be contacted" class="form-control mr-2" type="checkbox"> <label for="include_email" style="font-weight: normal">Include my email address so I can be contacted</label> </form></div> </scrollable-region> <div data-view-component="true" class="Overlay-footer Overlay-footer--alignEnd"> <button data-close-dialog-id="feedback-dialog" type="button" data-view-component="true" class="btn"> Cancel </button> <button form="code-search-feedback-form" data-action="click:qbsearch-input#submitFeedback" type="submit" data-view-component="true" class="btn-primary btn"> Submit feedback </button> </div> </dialog></dialog-helper> <custom-scopes data-target="qbsearch-input.customScopesManager"> <dialog-helper> <dialog data-target="custom-scopes.customScopesModalDialog" data-action="close:qbsearch-input#handleDialogClose cancel:qbsearch-input#handleDialogClose" id="custom-scopes-dialog" aria-modal="true" aria-labelledby="custom-scopes-dialog-title" aria-describedby="custom-scopes-dialog-description" data-view-component="true" class="Overlay Overlay-whenNarrow Overlay--size-medium Overlay--motion-scaleFade Overlay--disableScroll"> <div data-view-component="true" class="Overlay-header Overlay-header--divided"> <div class="Overlay-headerContentWrap"> <div class="Overlay-titleWrap"> <h1 class="Overlay-title " id="custom-scopes-dialog-title"> Saved searches </h1> <h2 id="custom-scopes-dialog-description" class="Overlay-description">Use saved searches to filter your results more quickly</h2> </div> <div class="Overlay-actionWrap"> <button data-close-dialog-id="custom-scopes-dialog" aria-label="Close" type="button" data-view-component="true" class="close-button Overlay-closeButton"><svg aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-x"> <path d="M3.72 3.72a.75.75 0 0 1 1.06 0L8 6.94l3.22-3.22a.749.749 0 0 1 1.275.326.749.749 0 0 1-.215.734L9.06 8l3.22 3.22a.749.749 0 0 1-.326 1.275.749.749 0 0 1-.734-.215L8 9.06l-3.22 3.22a.751.751 0 0 1-1.042-.018.751.751 0 0 1-.018-1.042L6.94 8 3.72 4.78a.75.75 0 0 1 0-1.06Z"></path> </svg></button> </div> </div> </div> <scrollable-region data-labelled-by="custom-scopes-dialog-title"> <div data-view-component="true" class="Overlay-body"> <div data-target="custom-scopes.customScopesModalDialogFlash"></div> <div hidden class="create-custom-scope-form" data-target="custom-scopes.createCustomScopeForm"> </option></form><form id="custom-scopes-dialog-form" data-turbo="false" action="/search/custom_scopes" accept-charset="UTF-8" method="post"><input type="hidden" data-csrf="true" name="authenticity_token" value="RRm/xBrs58wgIkrPwOh/+1iCtt/570Aye3ihbIZ4R749gTXPe6XpMmsAISCzQWzJjcCq5SyPTSADDjro6+Fjtw==" /> <div data-target="custom-scopes.customScopesModalDialogFlash"></div> <input type="hidden" id="custom_scope_id" name="custom_scope_id" data-target="custom-scopes.customScopesIdField"> <div class="form-group"> <label for="custom_scope_name">Name</label> <auto-check src="/search/custom_scopes/check_name" required> <input type="text" name="custom_scope_name" id="custom_scope_name" data-target="custom-scopes.customScopesNameField" class="form-control" autocomplete="off" placeholder="github-ruby" required maxlength="50"> <input type="hidden" data-csrf="true" value="fV9OEiE48mAs7colJhu/6OC/vHDa2WF9kvxspQqSxzzRwLFgxvxfnYYXl7Utc3TfGx6zAC3eMhRfgiU5XLcNtg==" /> </auto-check> </div> <div class="form-group"> <label for="custom_scope_query">Query</label> <input type="text" name="custom_scope_query" id="custom_scope_query" data-target="custom-scopes.customScopesQueryField" class="form-control" autocomplete="off" placeholder="(repo:mona/a OR repo:mona/b) AND lang:python" required maxlength="500"> </div> <p class="text-small color-fg-muted"> To see all available qualifiers, see our <a class="Link--inTextBlock" href="https://docs.github.com/search-github/github-code-search/understanding-github-code-search-syntax">documentation</a>. </p> </form> </div> <div data-target="custom-scopes.manageCustomScopesForm"> <div data-target="custom-scopes.list"></div> </div> </div> </scrollable-region> <div data-view-component="true" class="Overlay-footer Overlay-footer--alignEnd Overlay-footer--divided"> <button data-action="click:custom-scopes#customScopesCancel" type="button" data-view-component="true" class="btn"> Cancel </button> <button form="custom-scopes-dialog-form" data-action="click:custom-scopes#customScopesSubmit" data-target="custom-scopes.customScopesSubmitButton" type="submit" data-view-component="true" class="btn-primary btn"> Create saved search </button> </div> </dialog></dialog-helper> </custom-scopes> </div> </qbsearch-input> <div class="position-relative HeaderMenu-link-wrap d-lg-inline-block"> <a href="/login?return_to=https%3A%2F%2Fgithub.com%2Fenterprise%2Fpremium-support" class="HeaderMenu-link HeaderMenu-link--sign-in HeaderMenu-button flex-shrink-0 no-underline d-none d-lg-inline-flex border border-lg-0 rounded rounded-lg-0 px-2 py-1" style="margin-left: 12px;" data-hydro-click="{"event_type":"authentication.click","payload":{"location_in_page":"site header menu","repository_id":null,"auth_type":"SIGN_UP","originating_url":"https://github.com/enterprise/premium-support","user_id":null}}" data-hydro-click-hmac="3cf93eac6ca1e0b2ec1c4615ae22f5b84f2660daad7b702c8b4ef5634f8a017e" data-analytics-event="{"category":"Marketing nav","action":"click to go to homepage","label":"ref_page:Marketing;ref_cta:Sign in;ref_loc:Header"}" > Sign in </a> </div> <a href="/signup?ref_cta=Sign+up&ref_loc=header+logged+out&ref_page=%2Fenterprise%2Fpremium-support&source=header" class="HeaderMenu-link HeaderMenu-link--sign-up HeaderMenu-button flex-shrink-0 d-flex d-lg-inline-flex no-underline border color-border-default rounded px-2 py-1" data-hydro-click="{"event_type":"authentication.click","payload":{"location_in_page":"site header menu","repository_id":null,"auth_type":"SIGN_UP","originating_url":"https://github.com/enterprise/premium-support","user_id":null}}" data-hydro-click-hmac="3cf93eac6ca1e0b2ec1c4615ae22f5b84f2660daad7b702c8b4ef5634f8a017e" data-analytics-event="{"category":"Sign up","action":"click to sign up for account","label":"ref_page:/enterprise/premium-support;ref_cta:Sign up;ref_loc:header logged out"}" > Sign up </a> <button type="button" class="sr-only js-header-menu-focus-trap d-block d-lg-none">Reseting focus</button> </div> </div> </div> </div> </header> <div hidden="hidden" data-view-component="true" class="js-stale-session-flash stale-session-flash flash flash-warn flash-full"> <svg aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-alert"> <path d="M6.457 1.047c.659-1.234 2.427-1.234 3.086 0l6.082 11.378A1.75 1.75 0 0 1 14.082 15H1.918a1.75 1.75 0 0 1-1.543-2.575Zm1.763.707a.25.25 0 0 0-.44 0L1.698 13.132a.25.25 0 0 0 .22.368h12.164a.25.25 0 0 0 .22-.368Zm.53 3.996v2.5a.75.75 0 0 1-1.5 0v-2.5a.75.75 0 0 1 1.5 0ZM9 11a1 1 0 1 1-2 0 1 1 0 0 1 2 0Z"></path> </svg> <span class="js-stale-session-flash-signed-in" hidden>You signed in with another tab or window. <a class="Link--inTextBlock" href="">Reload</a> to refresh your session.</span> <span class="js-stale-session-flash-signed-out" hidden>You signed out in another tab or window. <a class="Link--inTextBlock" href="">Reload</a> to refresh your session.</span> <span class="js-stale-session-flash-switched" hidden>You switched accounts on another tab or window. 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class="sr-only position-absolute">Dismiss alert</tool-tip> </div> </div> <div id="start-of-content" class="show-on-focus"></div> <div id="js-flash-container" class="flash-container" data-turbo-replace> <template class="js-flash-template"> <div class="flash flash-full {{ className }}"> <div > <button autofocus class="flash-close js-flash-close" type="button" aria-label="Dismiss this message"> <svg aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-x"> <path d="M3.72 3.72a.75.75 0 0 1 1.06 0L8 6.94l3.22-3.22a.749.749 0 0 1 1.275.326.749.749 0 0 1-.215.734L9.06 8l3.22 3.22a.749.749 0 0 1-.326 1.275.749.749 0 0 1-.734-.215L8 9.06l-3.22 3.22a.751.751 0 0 1-1.042-.018.751.751 0 0 1-.018-1.042L6.94 8 3.72 4.78a.75.75 0 0 1 0-1.06Z"></path> </svg> </button> <div aria-atomic="true" role="alert" class="js-flash-alert"> <div>{{ message }}</div> </div> </div> </div> </template> </div> <div class="application-main " data-commit-hovercards-enabled data-discussion-hovercards-enabled data-issue-and-pr-hovercards-enabled > <main class="font-mktg" > <div class="position-relative" data-color-mode="dark" data-light-theme="light" data-dark-theme="dark"> <div class="position-absolute pt-8 width-full premium-support-subnav"> <div class="sub-nav-mktg js-toggler-container z-3 position-relative sub-nav-mktg-shadow" style="padding-top: 0;"> <div class="sub-nav-mktg-wrapper d-flex flex-items-center py-3 px-3 px-md-4 px-lg-5"> <a class="sub-nav-title-link Link--primary no-underline f3-mktg d-inline-block text-bold mr-4" data-analytics-event="{"location":"subnav","action":"enterprise","context":"enterprise","tag":"link","label":"enterprise_link_enterprise_subnav"}" href="/enterprise">Enterprise</a> <button type="button" class="btn-octicon sub-nav-mktg-toggle d-lg-none p-1 flex-order-1 float-right js-toggler-target mr-n1" aria-controls="sub-nav-dropdown" aria-label="Page navigation" aria-expanded="false" > <svg 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data-analytics-event="{"location":"subnav","action":"advanced_security","context":"enterprise","tag":"link","label":"advanced_security_link_enterprise_subnav"}" href="/enterprise/advanced-security">Advanced Security</a> <a class="sub-nav-mktg-link Link--primary no-underline py-1 py-lg-2" data-analytics-event="{"location":"subnav","action":"premium_support","context":"enterprise","tag":"link","label":"premium_support_link_enterprise_subnav"}" href="/premium-support">Premium Support</a> </div> </div> </div> </div> <img alt="" aria-hidden="true" class="col-7 col-md-8 position-absolute top-0 right-0 height-auto events-none" width="100" height="102" src="https://github.githubassets.com/assets/hero-background-glow-d4798cd52451.png" /> <div class="container-xl position-relative z-1 p-responsive pt-12 pt-md-12 mb-8 mb-md-9"> <h1 class="mt-5 mt-lg-8 mb-8 h1-mktg text-semibold col-lg-12">Get 24/7 support for your business with GitHub Premium Support</h1> <div class="d-flex flex-wrap flex-items-center gutter"> <div class="col-12 col-md-5 mb-8 mb-md-0"> <ul class="list-style-none p-0 color-fg-subtle overflow-hidden d-flex flex-column"> <li class="git-list-item pb-4 pb-md-6 position-relative pl-5"> <div class="color-bg-default position-absolute top-0 left-0 pt-1 z-1"> <svg aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-dot d-block"> <path d="M4 8a4 4 0 1 1 8 0 4 4 0 0 1-8 0Zm4-2.5a2.5 2.5 0 1 0 0 5 2.5 2.5 0 0 0 0-5Z"></path> </svg> </div> <p class="f3-mktg text-medium color-fg-muted"><em class="text-semibold color-fg-default">Protect your business</em> and manage IT health with a comprehensive support plan.</p> </li> <li class="git-list-item pb-4 pb-md-6 position-relative pl-5"> <div class="color-bg-default position-absolute top-1 left-0 z-1"> <svg aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-dot d-block"> <path d="M4 8a4 4 0 1 1 8 0 4 4 0 0 1-8 0Zm4-2.5a2.5 2.5 0 1 0 0 5 2.5 2.5 0 0 0 0-5Z"></path> </svg> </div> <p class="f3-mktg text-medium color-fg-muted"><em class="text-semibold color-fg-default">Drive operational efficiency</em> and boost uptime with dedicated GitHub experts.</p> </li> <li class="git-list-item pb-4 pb-md-6 position-relative pl-5"> <div class="color-bg-default position-absolute top-1 left-0 z-1"> <svg aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-dot d-block"> <path d="M4 8a4 4 0 1 1 8 0 4 4 0 0 1-8 0Zm4-2.5a2.5 2.5 0 1 0 0 5 2.5 2.5 0 0 0 0-5Z"></path> </svg> </div> <p class="f3-mktg text-medium color-fg-muted"><em class="text-semibold color-fg-default">Empower your team</em> and meet your goals with the resources to maximize your investment.</p> </li> <li class="git-list-item position-relative pl-5"> <div class="color-bg-default position-absolute top-1 left-0 z-1"> <svg aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-arrow-right d-block"> <path d="M8.22 2.97a.75.75 0 0 1 1.06 0l4.25 4.25a.75.75 0 0 1 0 1.06l-4.25 4.25a.751.751 0 0 1-1.042-.018.751.751 0 0 1-.018-1.042l2.97-2.97H3.75a.75.75 0 0 1 0-1.5h7.44L8.22 4.03a.75.75 0 0 1 0-1.06Z"></path> </svg> </div> <a class="btn-mktg mt-n2" data-analytics-event="{"category":"Get a quote","action":"click to Get a quote","label":"ref_cta:Get a quote;ref_loc:hero;"}" href="/enterprise/contact?scid=&utm_campaign=2023q3-site-ww-PremiumSupport&utm_content=Premium+Support&utm_medium=referral&utm_source=github"> Get a quote <svg xmlns="http://www.w3.org/2000/svg" class="octicon arrow-symbol-mktg" width="16" height="16" viewBox="0 0 16 16" fill="none"><path fill="currentColor" d="M7.28033 3.21967C6.98744 2.92678 6.51256 2.92678 6.21967 3.21967C5.92678 3.51256 5.92678 3.98744 6.21967 4.28033L7.28033 3.21967ZM11 8L11.5303 8.53033C11.8232 8.23744 11.8232 7.76256 11.5303 7.46967L11 8ZM6.21967 11.7197C5.92678 12.0126 5.92678 12.4874 6.21967 12.7803C6.51256 13.0732 6.98744 13.0732 7.28033 12.7803L6.21967 11.7197ZM6.21967 4.28033L10.4697 8.53033L11.5303 7.46967L7.28033 3.21967L6.21967 4.28033ZM10.4697 7.46967L6.21967 11.7197L7.28033 12.7803L11.5303 8.53033L10.4697 7.46967Z"></path><path class="octicon-chevrow-stem" stroke="currentColor" d="M1.75 8H11" stroke-width="1.5" stroke-linecap="round"></path></svg> </a> <p class="mt-3 f4 text-underline color-fg-accent"> <a href="https://support.github.com/contact">Looking for general support questions? Contact GitHub Support.</a> </p> </li> </ul> </div> <div class="col-12 offset-md-1 col-md-6 d-flex flex-justify-center flex-items-center js-build-in-trigger" data-build-in-stagger="200"> <div class="position-relative width-full mb-7 mt-5"> <svg aria-hidden="true" viewBox="0 0 600 340" version="1.1" width="600" height="340" class="js-build-in-item build-in-slideX-right width-full height-auto d-block events-none rounded-2 position-absolute" style="max-width: 600px; top: -8%; left: -5%; background: linear-gradient(124.21deg, rgba(255, 255, 255, 0.1) 17.09%, rgba(13, 17, 23, 0) 87.01%);"></svg> <img alt="" aria-hidden="true" class="width-full position-absolute height-auto events-none" style="max-width: 873px; bottom: -50%; left: -40%;" width="100" height="91" src="https://github.githubassets.com/assets/hero-illo-glow-deded8c3e414.png" /> <picture> <source srcset="https://github.githubassets.com/assets/hero-illo-main-aba3eba1e232.webp" type="image/webp"> <img src="https://github.githubassets.com/assets/hero-illo-main-f271fd7ff5d3.png" width="1200" height="692" class="js-build-in-item build-in-slideX-right d-block height-auto width-full position-relative z-1 rounded-2 overflow-hidden box-shadow-card-mktg" style="max-width: 600px; background: rgba(33, 38, 45, 0.4); border: 1px solid rgba(72, 79, 88, 0.1);" alt="Screenshot of video call interface showing high CPU load chart with urgent API request analysis for a slow GitHub Enterprise Server."> </picture> <picture> <source srcset="https://github.githubassets.com/assets/hero-illo-front-71a70512b39f.png?width=650&format=webpll 650w,https://github.githubassets.com/assets/hero-illo-front-71a70512b39f.png?width=520&format=webpll 520w,https://github.githubassets.com/assets/hero-illo-front-71a70512b39f.png?width=390&format=webpll 390w,https://github.githubassets.com/assets/hero-illo-front-71a70512b39f.png?width=325&format=webpll 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</picture> </div> </div> </div> <div class="d-flex flex-wrap flex-justify-center flex-lg-justify-between flex-items-center ml-n3 mr-n3 mt-8 mt-md-9" style="opacity: 0.5;"> <img alt="Spotify logo" class="mx-3 my-2 d-block" width="136" height="48" src="https://github.githubassets.com/assets/spotify-43748822e44c.svg" /> <img alt="Slack logo" class="mx-3 my-2 d-block" width="125" height="48" src="https://github.githubassets.com/assets/slack-ed57e85adf2e.svg" /> <img alt="Arm logo" class="mx-3 my-2 d-block" width="65" height="48" src="https://github.githubassets.com/assets/arm-1f8b29e36dc3.svg" /> <img alt="Dow Jones logo" class="mx-3 my-2 d-block" width="170" height="48" src="https://github.githubassets.com/assets/dow-jones-f590df90e1da.svg" /> <img alt="Ford logo" class="mx-3 my-2 d-block" width="106" height="48" src="https://github.githubassets.com/assets/ford-6df45f9f1874.svg" /> <img alt="Stripe logo" class="mx-3 my-2 d-block" width="97" height="48" src="https://github.githubassets.com/assets/stripe-f5e2a439cf71.svg" /> <img alt="Uber logo" class="mx-3 my-2 d-block" width="91" height="48" src="https://github.githubassets.com/assets/uber-b501e234fa37.svg" /> </div> </div> <div class="container-xl p-responsive mt-9 mt-md-12 mb-9 mb-md-12 py-lg-8 position-relative z-2"> <h2 class="h4-mktg text-semibold mb-5 mb-md-7 text-md-center mx-md-auto col-10 col-lg-8">Already an existing customer?</h2> <div class="d-flex flex-wrap gutter"> <div class="col-12 col-lg-6 mb-4 mb-md-5"> <div class="color-bg-subtle border p-5 pt-md-7 pr-md-7 pb-md-7 pl-md-7 rounded-3 height-full d-flex flex-column"> <img src="https://github.githubassets.com/assets/github-enterprise-83f5106e70fc.svg" alt="GitHub Enterprise" width="137" height="32" class="d-block mb-7"> <h3 class="h5-mktg text-semibold mb-4 mb-md-7">Upgrade to GitHub Premium Support to drive impact quickly.</h3> <ul class="list-style-none f4-mktg p-0 pt-3 pt-md-6 border-top"> <li class="position-relative pl-4 mt-2"> <svg style="top: 1px" aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-check color-fg-subtle position-absolute left-0"> <path d="M13.78 4.22a.75.75 0 0 1 0 1.06l-7.25 7.25a.75.75 0 0 1-1.06 0L2.22 9.28a.751.751 0 0 1 .018-1.042.751.751 0 0 1 1.042-.018L6 10.94l6.72-6.72a.75.75 0 0 1 1.06 0Z"></path> </svg> Experience faster responses 24/7 to maximize your uptime </li> <li class="position-relative pl-4 mt-2"> <svg style="top: 1px" aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-check color-fg-subtle position-absolute left-0"> <path d="M13.78 4.22a.75.75 0 0 1 0 1.06l-7.25 7.25a.75.75 0 0 1-1.06 0L2.22 9.28a.751.751 0 0 1 .018-1.042.751.751 0 0 1 1.042-.018L6 10.94l6.72-6.72a.75.75 0 0 1 1.06 0Z"></path> </svg> Receive expert support in one central location </li> <li class="position-relative pl-4 mt-2"> <svg style="top: 1px" aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-check color-fg-subtle position-absolute left-0"> <path d="M13.78 4.22a.75.75 0 0 1 0 1.06l-7.25 7.25a.75.75 0 0 1-1.06 0L2.22 9.28a.751.751 0 0 1 .018-1.042.751.751 0 0 1 1.042-.018L6 10.94l6.72-6.72a.75.75 0 0 1 1.06 0Z"></path> </svg> Get a dedicated engineer who knows your account </li> </ul> <div class="mt-auto"> <a class="btn-mktg mt-4 mt-md-7 width-full width-md-auto btn-muted-mktg" data-analytics-event="{"category":"Discover all features","action":"click to Discover all features","label":"ref_cta:Discover all features;ref_loc:existing customer section;"}" href="#plans"> Discover all features </a> </div> </div> </div> <div class="col-12 col-lg-6 mb-4 mb-md-5"> <div class="color-bg-subtle border p-5 pt-md-7 pr-md-7 pb-md-7 pl-md-7 rounded-3 height-full d-flex flex-column"> <img src="https://github.githubassets.com/assets/microsoft-e6a6e7530f06.svg" alt="GitHub Enterprise" width="150" height="32" class="d-block mb-7"> <h3 class="h5-mktg text-semibold mb-4 mb-md-7">Get GitHub Premium Support with your Microsoft Unified Support plan.</h3> <ul class="list-style-none f4-mktg p-0 pt-3 pt-md-6 border-top"> <li class="position-relative pl-4 mt-2"> <svg style="top: 1px" aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-check color-fg-subtle position-absolute left-0"> <path d="M13.78 4.22a.75.75 0 0 1 0 1.06l-7.25 7.25a.75.75 0 0 1-1.06 0L2.22 9.28a.751.751 0 0 1 .018-1.042.751.751 0 0 1 1.042-.018L6 10.94l6.72-6.72a.75.75 0 0 1 1.06 0Z"></path> </svg> Provide your team with convenient, self-service tools </li> <li class="position-relative pl-4 mt-2"> <svg style="top: 1px" aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-check color-fg-subtle position-absolute left-0"> <path d="M13.78 4.22a.75.75 0 0 1 0 1.06l-7.25 7.25a.75.75 0 0 1-1.06 0L2.22 9.28a.751.751 0 0 1 .018-1.042.751.751 0 0 1 1.042-.018L6 10.94l6.72-6.72a.75.75 0 0 1 1.06 0Z"></path> </svg> Ensure the reliability of your environment </li> <li class="position-relative pl-4 mt-2"> <svg style="top: 1px" aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-check color-fg-subtle position-absolute left-0"> <path d="M13.78 4.22a.75.75 0 0 1 0 1.06l-7.25 7.25a.75.75 0 0 1-1.06 0L2.22 9.28a.751.751 0 0 1 .018-1.042.751.751 0 0 1 1.042-.018L6 10.94l6.72-6.72a.75.75 0 0 1 1.06 0Z"></path> </svg> Accelerate your goals with best-in-class support </li> </ul> <div class="mt-auto"> <a class="btn-mktg mt-4 mt-md-7 width-full width-md-auto btn-muted-mktg" data-analytics-event="{"category":"Check your benefits","action":"click to Check your benefits","label":"ref_cta:Check your benefits;ref_loc:existing customer section;"}" href="https://www.microsoft.com/en-us/unifiedsupport/overview"> Check your benefits </a> </div> </div> </div> <div class="col-12"> <div class="d-md-flex color-bg-subtle border rounded-3 position-relative overflow-hidden"> <div class="d-flex flex-wrap position-relative z-1 gutter"> <div class="col-lg-6 d-lg-flex flex-column height-lg-full"> <div class="p-5 pt-md-7 pb-lg-7 pl-md-7 pr-md-7 pr-lg-0 d-lg-flex flex-column height-lg-full"> <h3 class="h5-mktg text-semibold mb-2">Not a GitHub Enterprise customer yet?</h3> <p class="f4-mktg mb-0">Learn more about GitHub Premium Support and GitHub Premium Plus Support to discover the plan that’s right for you.</p> <div class="mt-auto"> <a class="btn-mktg mt-4 width-full width-md-auto" data-analytics-event="{"category":"Get a quote","action":"click to Get a quote","label":"ref_cta:Get a quote;ref_loc:not an existing customer section;"}" href="/enterprise/contact?scid=&utm_campaign=2023q3-site-ww-PremiumSupport&utm_content=Premium+Support&utm_medium=referral&utm_source=github"> Get a quote <svg xmlns="http://www.w3.org/2000/svg" class="octicon arrow-symbol-mktg" width="16" height="16" viewBox="0 0 16 16" fill="none"><path fill="currentColor" d="M7.28033 3.21967C6.98744 2.92678 6.51256 2.92678 6.21967 3.21967C5.92678 3.51256 5.92678 3.98744 6.21967 4.28033L7.28033 3.21967ZM11 8L11.5303 8.53033C11.8232 8.23744 11.8232 7.76256 11.5303 7.46967L11 8ZM6.21967 11.7197C5.92678 12.0126 5.92678 12.4874 6.21967 12.7803C6.51256 13.0732 6.98744 13.0732 7.28033 12.7803L6.21967 11.7197ZM6.21967 4.28033L10.4697 8.53033L11.5303 7.46967L7.28033 3.21967L6.21967 4.28033ZM10.4697 7.46967L6.21967 11.7197L7.28033 12.7803L11.5303 8.53033L10.4697 7.46967Z"></path><path class="octicon-chevrow-stem" stroke="currentColor" d="M1.75 8H11" stroke-width="1.5" stroke-linecap="round"></path></svg> </a> </div> </div> </div> <div class="col-lg-6 d-lg-flex flex-justify-end flex-items-center height-lg-full"> <div class="d-lg-flex flex-column flex-justify-end flex-items-end height-lg-full"> <picture> <source srcset="https://github.githubassets.com/assets/customer-card-illo-aa6e4183933c.png?width=1304&format=webpll 1304w,https://github.githubassets.com/assets/customer-card-illo-aa6e4183933c.png?width=1043&format=webpll 1043w,https://github.githubassets.com/assets/customer-card-illo-aa6e4183933c.png?width=782&format=webpll 782w,https://github.githubassets.com/assets/customer-card-illo-aa6e4183933c.png?width=652&format=webpll 652w,https://github.githubassets.com/assets/customer-card-illo-aa6e4183933c.png?width=521&format=webpll 521w,https://github.githubassets.com/assets/customer-card-illo-aa6e4183933c.png?width=260&format=webpll 260w" sizes="652px" type="image/webp"></source> <source srcset="https://github.githubassets.com/assets/customer-card-illo-aa6e4183933c.png 1304w,https://github.githubassets.com/assets/customer-card-illo-aa6e4183933c.png?width=652 652w,https://github.githubassets.com/assets/customer-card-illo-aa6e4183933c.png?width=521 521w,https://github.githubassets.com/assets/customer-card-illo-aa6e4183933c.png?width=326 326w" sizes="652px" type="image/png"></source> <img class="d-block height-auto ml-auto col-12 col-md-9 col-lg-12" width="1304" height="694" loading="lazy" decoding="async" alt="Screenshot of a Health Check report interface with high-level instance health check and a primary call to action to 'Request Health Check'" src="https://github.githubassets.com/assets/customer-card-illo-aa6e4183933c.png" /> </picture> </div> </div> </div> <img loading="lazy" decoding="async" alt="" aria-hidden="true" class="position-absolute bottom-0 right-0 height-auto events-none" width="100" height="41" style="width: 966px;" src="https://github.githubassets.com/assets/customer-card-glow-0b271ae22a15.png" /> </div> </div> </div> </div> <div class="container-xl p-responsive position-relative mt-9 mt-md-12 mb-9 mb-md-12 py-lg-8"> <h2 class="h4-mktg text-semibold mb-5 mb-md-9 text-md-center mx-md-auto col-10 col-lg-8 position-relative z-2">Why choose GitHub Premium Support?</h2> <div class="d-flex flex-wrap flex-items-center gutter position-relative z-1"> <div class="col-12 col-md-8 offset-md-2 position-lg-relative"> <img loading="lazy" decoding="async" alt="" aria-hidden="true" class="position-absolute height-auto top-0 events-none" width="100" height="76" style="width: 1574px; right: 65%; transform: translateY(-50%);" src="https://github.githubassets.com/assets/stats-desktop-glow-290bd7d06adf.png" /> <blockquote class="position-lg-relative z-1"> <span class="h3-mktg">“</span> <h3 class="f2-mktg text-normal mb-0"> At <a href="https://www.tsia.com" class="color-fg-default text-underline">TSIA</a>, we're seeing technology leaders take an active role in helping their customers adopt new technologies. GitHub is demonstrating a thoughtful, deliberate approach to creating compelling service offerings. <br><br> <div class="text-semibold text-gradient-premium-support"> With three tiers of service options, GitHub Premium Support provides customers with smart services at the right time to drive business goals, while simplifying customer choice and allowing for service expansion as needed. </div> </h3> <footer> <p class="f4-mktg color-fg-muted mt-3">Hal Stanley // VP Service Offer Management Research & Advisory, <a href="https://www.tsia.com" class="color-fg-muted text-underline">TSIA</a></p> <a href="https://www.tsia.com" class="d-inline-block mt-3"> <img src="https://github.githubassets.com/assets/tsia-4e91dbf93da1.svg" alt="TSIA logo" width="103" height="41" class="d-block"> </a> </footer> </blockquote> </div> </div> </div> <div id="plans" class="mt-9 mt-md-12 mb-9 mb-md-12 py-lg-8"> <div class="container-xl p-responsive"> <div class="col-10 col-lg-8 text-md-center mx-md-auto mb-5 mb-md-7"> <h2 class="h4-mktg text-semibold mb-3">Discover the plan that’s right for you</h2> <p class="color-fg-muted f4-mktg mb-0">Use the dropdown filters to reflect your organization’s properties.</p> </div> <div class="d-flex flex-wrap flex-md-justify-center flex-items-center ml-n1 mr-n1 ml-md-n2 mr-md-n2 mb-5 mb-md-8"> <details data-type="product" data-view-component="true" class="js-plans-dropdown dropdown details-overlay details-reset d-inline-block mx-1 mx-md-2 mb-2"> <summary role="button" aria-haspopup="menu" data-view-component="true" class="rounded-pill f4-mktg btn color-bg-default color-border-subtle box-shadow-none"> <span class="js-plans-dropdown-title">Product</span><svg aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-triangle-down ml-2 mr-n1"> <path d="m4.427 7.427 3.396 3.396a.25.25 0 0 0 .354 0l3.396-3.396A.25.25 0 0 0 11.396 7H4.604a.25.25 0 0 0-.177.427Z"></path> </svg> </summary> <div data-view-component="true"> <details-menu role="menu" aria-label="Sort by" data-view-component="true" class="dropdown-menu dropdown-menu-se"> <button role="menuitem" data-value="ghes" type="button" data-view-component="true" class="ws-normal js-plans-dropdown-item dropdown-item btn-link"> GHES </button> <button role="menuitem" data-value="ghec-ghes" type="button" data-view-component="true" class="ws-normal js-plans-dropdown-item dropdown-item btn-link"> GHEC/GHES dual use + GHAS </button> <button role="menuitem" data-value="ghec" type="button" data-view-component="true" class="ws-normal js-plans-dropdown-item dropdown-item btn-link"> GHEC </button> </details-menu> </div> </details> <details data-type="seats" data-view-component="true" class="js-plans-dropdown dropdown details-overlay details-reset d-inline-block mx-1 mx-md-2 mb-2"> <summary role="button" aria-haspopup="menu" data-view-component="true" class="rounded-pill f4-mktg btn color-bg-default color-border-subtle box-shadow-none"> <span class="js-plans-dropdown-title">License seats</span><svg aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-triangle-down ml-2 mr-n1"> <path d="m4.427 7.427 3.396 3.396a.25.25 0 0 0 .354 0l3.396-3.396A.25.25 0 0 0 11.396 7H4.604a.25.25 0 0 0-.177.427Z"></path> </svg> </summary> <div data-view-component="true"> <details-menu role="menu" aria-label="Sort by" data-view-component="true" class="dropdown-menu dropdown-menu-se"> <button role="menuitem" data-value="<1000" type="button" data-view-component="true" class="ws-normal js-plans-dropdown-item dropdown-item btn-link"> < 1000 </button> <button role="menuitem" data-value="<2000" type="button" data-view-component="true" class="ws-normal js-plans-dropdown-item dropdown-item btn-link"> < 2000 </button> <button role="menuitem" data-value=">=2000" type="button" data-view-component="true" class="ws-normal js-plans-dropdown-item dropdown-item btn-link"> >= 2000 </button> <button role="menuitem" data-value="<6000" type="button" data-view-component="true" class="ws-normal js-plans-dropdown-item dropdown-item btn-link"> < 6000 </button> <button role="menuitem" data-value=">=6000" type="button" data-view-component="true" class="ws-normal js-plans-dropdown-item dropdown-item btn-link"> >= 6000 </button> </details-menu> </div> </details> <details data-type="complexity" data-view-component="true" class="js-plans-dropdown dropdown details-overlay details-reset d-inline-block mx-1 mx-md-2 mb-2"> <summary role="button" aria-haspopup="menu" data-view-component="true" class="rounded-pill f4-mktg btn color-bg-default color-border-subtle box-shadow-none"> <span class="js-plans-dropdown-title">Complexity</span><svg aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-triangle-down ml-2 mr-n1"> <path d="m4.427 7.427 3.396 3.396a.25.25 0 0 0 .354 0l3.396-3.396A.25.25 0 0 0 11.396 7H4.604a.25.25 0 0 0-.177.427Z"></path> </svg> </summary> <div data-view-component="true"> <details-menu role="menu" aria-label="Sort by" data-view-component="true" class="dropdown-menu dropdown-menu-se"> <button role="menuitem" data-value="standard" type="button" data-view-component="true" class="ws-normal js-plans-dropdown-item dropdown-item btn-link"> Standard </button> <button role="menuitem" data-value="high" type="button" data-view-component="true" class="ws-normal js-plans-dropdown-item dropdown-item btn-link"> High </button> </details-menu> </div> </details> </div> <div class="d-flex flex-wrap flex-justify-center gutter pb-5 pb-md-8 border-bottom"> <div class="col-12 col-md-4"> <div class="d-flex flex-column js-plan flex-justify-start height-full position-relative z-1 p-5 pb-md-7 pl-lg-7 pr-lg-7" data-plan="enterprise" data-recommended-plan="false" style="align-items: space-evenly;"> <div class="recommended-plan-highlight position-absolute d-flex flex-column top-0 left-0 width-full height-full z-n1"></div> <h3 class="h5-mktg text-semibold pb-4 pb-md-5 mb-5 mb-md-7 border-bottom text-center no-wrap">Enterprise</h3> <div class="text-center border-bottom pb-2 mb-5 mb-md-7"> <div class="mb-4 mb-md-6 f4-mktg text-light"> <div class="f2-mktg text-bold">24/5</div> Support </div> <div class="mb-4 mb-md-6 f4-mktg text-light"> <div class="f2-mktg text-bold">< 8 hours</div> Initial response for urgent requests </div> <div class="mb-4 mb-md-6 f4-mktg text-light"> <div class="f2-mktg text-bold">< 8 hours</div> Initial response for high requests </div> <div class="premium-support-blank-highlight mb-4 mb-md-6 f4-mktg text-light d-none d-md-block"> <div class="f2-mktg text-bold">—</div>   </div> <div class="premium-support-blank-highlight mb-4 mb-md-6 f4-mktg text-light d-none d-md-block"> <div class="f2-mktg text-bold">—</div>   </div> <div class="premium-support-blank-highlight mb-4 mb-md-6 f4-mktg text-light d-none d-md-block"> <div class="f2-mktg text-bold">—</div>   </div> </div> <div class="d-none d-lg-block f4-mktg"> <div class="text-semibold d-none d-lg-block" style="min-height: 48px;"> Already included with your Enterprise license: </div> <ul class="color-fg-muted list-style-none p-0 m-0"> <li class="mt-4">Support via online ticket submission</li> <li class="mt-4">Expert guidance from a shared support team</li> </ul> </div> </div> </div> <div class="col-12 col-md-4"> <div class="d-flex flex-column js-plan flex-justify-start height-full position-relative z-1 p-5 pb-md-7 pl-lg-7 pr-lg-7" data-plan="premium" data-recommended-plan="true" style="align-items: space-evenly;"> <div class="recommended-plan-highlight position-absolute d-flex flex-column top-0 left-0 width-full height-full z-n1"></div> <h3 class="h5-mktg text-semibold pb-4 pb-md-5 mb-5 mb-md-7 border-bottom text-center no-wrap">Premium</h3> <div class="text-center border-bottom pb-2 mb-5 mb-md-7"> <div class="mb-4 mb-md-6 f4-mktg text-light"> <div class="f2-mktg text-bold">24/7</div> Support </div> <div class="mb-4 mb-md-6 f4-mktg text-light"> <div class="f2-mktg text-bold">30 min</div> Initial response for urgent requests </div> <div class="mb-4 mb-md-6 f4-mktg text-light"> <div class="f2-mktg text-bold">4 hours</div> Initial response for high requests </div> <div class="mb-4 mb-md-6 f4-mktg text-light"> <div class="f2-mktg text-bold">20</div> Support entitlements </div> <div class="premium-support-blank-highlight mb-4 mb-md-6 f4-mktg text-light d-none d-md-block"> <div class="f2-mktg text-bold">—</div>   </div> <div class="premium-support-blank-highlight mb-4 mb-md-6 f4-mktg text-light d-none d-md-block"> <div class="f2-mktg text-bold">—</div>   </div> </div> <div class="d-none d-lg-block f4-mktg"> <div class="text-semibold d-none d-lg-block" style="min-height: 48px;"> Get everything in the Enterprise support plan, along with: </div> <ul class="color-fg-muted list-style-none p-0 m-0"> <li class="mt-4">Phone support in English via callback request</li> <li class="mt-4">Screenshare support for critical issues</li> <li class="mt-4">Guaranteed service level agreements (SLAs)</li> <li class="mt-4">20 support entitlement licenses</li> <li class="mt-4">Priority ticket handling</li> <li class="mt-4">Escalation management</li> <li class="mt-4">Unlimited automated health check reports</li> <li class="mt-4">Access to premium training content</li> </ul> </div> <div class="mt-auto pt-lg-6"> <a class="btn-mktg width-full width-md-auto" data-analytics-event="{"category":"Get a quote","action":"click to Get a quote","label":"ref_cta:Get a quote;ref_loc:plans;"}" href="/enterprise/contact?scid=&utm_campaign=2023q3-site-ww-PremiumSupport&utm_content=Premium+Support&utm_medium=referral&utm_source=github"> Get a quote <svg xmlns="http://www.w3.org/2000/svg" class="octicon arrow-symbol-mktg" width="16" height="16" viewBox="0 0 16 16" fill="none"><path fill="currentColor" d="M7.28033 3.21967C6.98744 2.92678 6.51256 2.92678 6.21967 3.21967C5.92678 3.51256 5.92678 3.98744 6.21967 4.28033L7.28033 3.21967ZM11 8L11.5303 8.53033C11.8232 8.23744 11.8232 7.76256 11.5303 7.46967L11 8ZM6.21967 11.7197C5.92678 12.0126 5.92678 12.4874 6.21967 12.7803C6.51256 13.0732 6.98744 13.0732 7.28033 12.7803L6.21967 11.7197ZM6.21967 4.28033L10.4697 8.53033L11.5303 7.46967L7.28033 3.21967L6.21967 4.28033ZM10.4697 7.46967L6.21967 11.7197L7.28033 12.7803L11.5303 8.53033L10.4697 7.46967Z"></path><path class="octicon-chevrow-stem" stroke="currentColor" d="M1.75 8H11" stroke-width="1.5" stroke-linecap="round"></path></svg> </a> </div> </div> </div> <div class="col-12 col-md-4"> <div class="d-flex flex-column js-plan flex-justify-start height-full position-relative z-1 p-5 pb-md-7 pl-lg-7 pr-lg-7" data-plan="premium-plus" data-recommended-plan="false" style="align-items: space-evenly;"> <div class="recommended-plan-highlight position-absolute d-flex flex-column top-0 left-0 width-full height-full z-n1"></div> <h3 class="h5-mktg text-semibold pb-4 pb-md-5 mb-5 mb-md-7 border-bottom text-center no-wrap">Premium Plus</h3> <div class="text-center border-bottom pb-2 mb-5 mb-md-7"> <div class="mb-4 mb-md-6 f4-mktg text-light"> <div class="f2-mktg text-bold">24/7</div> Support </div> <div class="mb-4 mb-md-6 f4-mktg text-light"> <div class="f2-mktg text-bold">30 min</div> Initial response for urgent requests </div> <div class="mb-4 mb-md-6 f4-mktg text-light"> <div class="f2-mktg text-bold">4 hours</div> Initial response for high requests </div> <div class="mb-4 mb-md-6 f4-mktg text-light"> <div class="f2-mktg text-bold">40</div> Support entitlements </div> <div class="mb-4 mb-md-6 f4-mktg text-light"> <div class="f2-mktg text-bold">Named CRE</div> Per account </div> <div class="mb-4 mb-md-6 f4-mktg text-light"> <div class="f2-mktg text-bold">1 training</div> Per year </div> </div> <div class="d-none d-lg-block f4-mktg"> <div class="text-semibold d-none d-lg-block" style="min-height: 48px;"> Get everything in Premium support plan, along with: </div> <ul class="color-fg-muted list-style-none p-0 m-0"> <li class="mt-4">Additional 20 support entitlement licenses</li> <li class="mt-4">Designated Customer Reliability Engineer (CRE)</li> <li class="mt-4">Incident management</li> <li class="mt-4">Quarterly enhanced health checks with findings, interpretations, and recommendations from a CRE (by request)</li> <li class="mt-4">Crisis prevention: Guided incident simulations that help you prepare for — and experience — an incident without risk (available for GitHub Enterprise Server)</li> <li class="mt-4">1 virtual training class per year</li> <li class="mt-4">12 hours of technical advisory hours per quarter</li> <li class="mt-4">Application upgrade assistance (by request)</li> <li class="mt-4">Cloud planning (by request)</li> </ul> </div> <div class="mt-auto pt-lg-6"> <a class="btn-mktg width-full width-md-auto" data-analytics-event="{"category":"Get a quote","action":"click to Get a quote","label":"ref_cta:Get a quote;ref_loc:plans;"}" href="/enterprise/contact?scid=&utm_campaign=2023q3-site-ww-PremiumSupport&utm_content=Premium+Support&utm_medium=referral&utm_source=github"> Get a quote <svg xmlns="http://www.w3.org/2000/svg" class="octicon arrow-symbol-mktg" width="16" height="16" viewBox="0 0 16 16" fill="none"><path fill="currentColor" d="M7.28033 3.21967C6.98744 2.92678 6.51256 2.92678 6.21967 3.21967C5.92678 3.51256 5.92678 3.98744 6.21967 4.28033L7.28033 3.21967ZM11 8L11.5303 8.53033C11.8232 8.23744 11.8232 7.76256 11.5303 7.46967L11 8ZM6.21967 11.7197C5.92678 12.0126 5.92678 12.4874 6.21967 12.7803C6.51256 13.0732 6.98744 13.0732 7.28033 12.7803L6.21967 11.7197ZM6.21967 4.28033L10.4697 8.53033L11.5303 7.46967L7.28033 3.21967L6.21967 4.28033ZM10.4697 7.46967L6.21967 11.7197L7.28033 12.7803L11.5303 8.53033L10.4697 7.46967Z"></path><path class="octicon-chevrow-stem" stroke="currentColor" d="M1.75 8H11" stroke-width="1.5" stroke-linecap="round"></path></svg> </a> </div> </div> </div> </div> </div> <details class="premium-support-compare-features details-reset text-center width-full"> <summary class="f2-mktg text-medium d-inline-block position-relative p-5" aria-haspopup="true"> <span class="faq-mktg-marker" aria-hidden="true"></span> Compare all features </summary> <details id="plan-picker" class="details-reset details-overlay d-md-none position-sticky top-0 left-0 right-0 width-full z-2 color-bg-subtle"> <summary class="f3-mktg text-normal p-3" aria-haspopup="true"> <div class="d-flex flex-items-center flex-justify-between"> <span> Features on <span class="h6-mktg color-fg-accent js-compare-features-selected" data-default-plan="premium" style="text-transform: capitalize;">Premium</span> </span> <span class="f5 color-fg-accent d-flex flex-items-center ml-2"><svg aria-hidden="true" height="16" viewBox="0 0 16 16" version="1.1" width="16" data-view-component="true" class="octicon octicon-arrow-switch color-fg-accent mr-2"> <path d="M5.22 14.78a.75.75 0 0 0 1.06-1.06L4.56 12h8.69a.75.75 0 0 0 0-1.5H4.56l1.72-1.72a.75.75 0 0 0-1.06-1.06l-3 3a.75.75 0 0 0 0 1.06l3 3Zm5.56-6.5a.75.75 0 1 1-1.06-1.06l1.72-1.72H2.75a.75.75 0 0 1 0-1.5h8.69L9.72 2.28a.75.75 0 0 1 1.06-1.06l3 3a.75.75 0 0 1 0 1.06l-3 3Z"></path> </svg>Switch plans</span> </div> </summary> <details-menu class="SelectMenu" role="menu"> <div class="SelectMenu-modal"> <header class="SelectMenu-header"> <h3 class="SelectMenu-title">Select a plan to review its features</h3> </header> <div class="SelectMenu-list"> <button class="SelectMenu-item js-compare-features-nav" type="button" data-toggle-for="plan-picker" data-plan="enterprise">Enterprise</button> <button class="SelectMenu-item js-compare-features-nav" type="button" data-toggle-for="plan-picker" data-plan="premium">Premium</button> <button class="SelectMenu-item js-compare-features-nav" type="button" data-toggle-for="plan-picker" data-plan="premium-plus">Premium Plus</button> </div> </div> </details-menu> </details> <div role="table" class="container-xl"> <div role="rowgroup" class="p-responsive d-none d-md-block position-sticky color-bg-subtle z-2 top-0 left-0 right-0 width-full pt-5 pb-3"> <div role="row" class="d-flex gutter text-center"> <div role="columnheader" class="col-3 d-flex flex-column height-full"> <span class="sr-only">Features</span> </div> <div role="columnheader" class="col-3 d-flex flex-column height-full"> <h3 class="f3-mktg pb-3 text-semibold">Enterprise</h3> </div> <div role="columnheader" class="col-3 d-flex flex-column height-full"> <h3 class="f3-mktg pb-3 text-semibold">Premium</h3> </div> <div role="columnheader" class="col-3 d-flex flex-column height-full"> <h3 class="f3-mktg pb-3 text-semibold">Premium Plus</h3> </div> </div> <div role="row" class="d-flex gutter text-center"> <div role="rowheader" class="col-3 d-flex flex-column height-full"> <span class="sr-only">How to get started?</span> </div> <div role="cell" class="col-3 d-flex flex-column height-full"> <span class="sr-only">Already included with your Enterprise license</span> </div> <div role="cell" class="col-3 d-flex flex-column height-full"> <div class="mt-auto border-top pt-3 text-center"> <a class="btn-mktg width-full width-md-auto" data-analytics-event="{"category":"Get a quote","action":"click to Get a quote","label":"ref_cta:Get a quote;ref_loc:features comparison table;"}" href="/enterprise/contact?scid=&utm_campaign=2023q3-site-ww-PremiumSupport&utm_content=Premium+Support&utm_medium=referral&utm_source=github"> Get a quote <svg xmlns="http://www.w3.org/2000/svg" class="octicon arrow-symbol-mktg" width="16" height="16" viewBox="0 0 16 16" fill="none"><path fill="currentColor" d="M7.28033 3.21967C6.98744 2.92678 6.51256 2.92678 6.21967 3.21967C5.92678 3.51256 5.92678 3.98744 6.21967 4.28033L7.28033 3.21967ZM11 8L11.5303 8.53033C11.8232 8.23744 11.8232 7.76256 11.5303 7.46967L11 8ZM6.21967 11.7197C5.92678 12.0126 5.92678 12.4874 6.21967 12.7803C6.51256 13.0732 6.98744 13.0732 7.28033 12.7803L6.21967 11.7197ZM6.21967 4.28033L10.4697 8.53033L11.5303 7.46967L7.28033 3.21967L6.21967 4.28033ZM10.4697 7.46967L6.21967 11.7197L7.28033 12.7803L11.5303 8.53033L10.4697 7.46967Z"></path><path class="octicon-chevrow-stem" stroke="currentColor" d="M1.75 8H11" stroke-width="1.5" stroke-linecap="round"></path></svg> </a> </div> </div> <div role="cell" class="col-3 d-flex flex-column height-full"> <div class="mt-auto border-top pt-3 text-center"> <a class="btn-mktg width-full width-md-auto" data-analytics-event="{"category":"Get a quote","action":"click to Get a quote","label":"ref_cta:Get a quote;ref_loc:features comparison table;"}" href="/enterprise/contact?scid=&utm_campaign=2023q3-site-ww-PremiumSupport&utm_content=Premium+Support&utm_medium=referral&utm_source=github"> Get a quote <svg xmlns="http://www.w3.org/2000/svg" class="octicon arrow-symbol-mktg" width="16" height="16" viewBox="0 0 16 16" fill="none"><path fill="currentColor" d="M7.28033 3.21967C6.98744 2.92678 6.51256 2.92678 6.21967 3.21967C5.92678 3.51256 5.92678 3.98744 6.21967 4.28033L7.28033 3.21967ZM11 8L11.5303 8.53033C11.8232 8.23744 11.8232 7.76256 11.5303 7.46967L11 8ZM6.21967 11.7197C5.92678 12.0126 5.92678 12.4874 6.21967 12.7803C6.51256 13.0732 6.98744 13.0732 7.28033 12.7803L6.21967 11.7197ZM6.21967 4.28033L10.4697 8.53033L11.5303 7.46967L7.28033 3.21967L6.21967 4.28033ZM10.4697 7.46967L6.21967 11.7197L7.28033 12.7803L11.5303 8.53033L10.4697 7.46967Z"></path><path class="octicon-chevrow-stem" stroke="currentColor" d="M1.75 8H11" stroke-width="1.5" stroke-linecap="round"></path></svg> </a> </div> </div> </div> </div> <div role="rowgroup" class="p-responsive f4-mktg faq-mktg text-left"> <div role="row" class="d-flex flex-wrap gutter flex-md-nowrap border-bottom pt-5 pb-4 pt-md-7 pb-md-6 width-full width-md-auto"> <div role="rowheader" class="col-12 col-md-3 position-relative text-left my-md-3"> <div class="d-flex p-0 pl-5 ml-n3"> <div class="col-12 d-flex user-select-none"> <div class="d-flex flex-items-start col-6 col-md-12 pr-1"> <div class="d-flex flex-auto flex-justify-between flex-items-start"> <div class="flex-auto d-inline-block text-semibold"> Plan coverage </div> </div> </div> <div class="d-flex d-md-none flex-items-start col-6"> <div class="pl-3 pr-3 js-compare-features-item" data-plan="enterprise"> <p>Included with Enterprise Cloud and Enterprise Server</p> </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium"> <p>Available for Enterprise Cloud and Enterprise Server</p> </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium-plus"> <p>Available for Enterprise Cloud and Enterprise Server</p> </div> </div> </div> </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="enterprise"> <div class="height-full py-3"> <p>Included with Enterprise Cloud and Enterprise Server</p> </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium"> <div class="height-full py-3"> <p>Available for Enterprise Cloud and Enterprise Server</p> </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium-plus"> <div class="height-full py-3"> <p>Available for Enterprise Cloud and Enterprise Server</p> </div> </div> </div> <div role="row" class="d-flex flex-wrap gutter flex-md-nowrap border-bottom pt-5 pb-4 pt-md-7 pb-md-6 width-full width-md-auto"> <div role="rowheader" class="col-12 col-md-3 position-relative text-left my-md-3"> <div class="d-flex p-0 pl-5 ml-n3"> <div class="col-12 d-flex user-select-none"> <div class="d-flex flex-items-start col-6 col-md-12 pr-1"> <div class="d-flex flex-auto flex-justify-between flex-items-start"> <div class="flex-auto d-inline-block text-semibold"> Support hours </div> </div> </div> <div class="d-flex d-md-none flex-items-start col-6"> <div class="pl-3 pr-3 js-compare-features-item" data-plan="enterprise"> <p>24/5</p> </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium"> <p>24/7</p> </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium-plus"> <p>24/7</p> </div> </div> </div> </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="enterprise"> <div class="height-full py-3"> <p>24/5</p> </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium"> <div class="height-full py-3"> <p>24/7</p> </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium-plus"> <div class="height-full py-3"> <p>24/7</p> </div> </div> </div> <div role="row" class="d-flex flex-wrap gutter flex-md-nowrap border-bottom pt-5 pb-4 pt-md-7 pb-md-6 width-full width-md-auto"> <div role="rowheader" class="col-12 col-md-3 position-relative text-left my-md-3"> <div class="d-flex p-0 pl-5 ml-n3"> <div class="col-12 d-flex user-select-none"> <div class="d-flex flex-items-start col-6 col-md-12 pr-1"> <div class="d-flex flex-auto flex-justify-between flex-items-start"> <div class="flex-auto d-inline-block text-semibold"> Initial response time </div> </div> </div> <div class="d-flex d-md-none flex-items-start col-6"> <div class="pl-3 pr-3 js-compare-features-item" data-plan="enterprise"> <p>< 8 hours</p> </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium"> <p>30 minutes for Urgent (including initial troubleshooting)</p> <p>4 hours for High</p> </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium-plus"> <p>30 minutes for Urgent (including initial troubleshooting)</p> <p>4 hours for High</p> </div> </div> </div> </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="enterprise"> <div class="height-full py-3"> <p>< 8 hours</p> </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium"> <div class="height-full py-3"> <p>30 minutes for Urgent (including initial troubleshooting)</p> <p>4 hours for High</p> </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium-plus"> <div class="height-full py-3"> <p>30 minutes for Urgent (including initial troubleshooting)</p> <p>4 hours for High</p> </div> </div> </div> <div role="row" class="d-flex flex-wrap gutter flex-md-nowrap border-bottom pt-5 pb-4 pt-md-7 pb-md-6 width-full width-md-auto"> <div role="rowheader" class="col-12 col-md-3 position-relative text-left my-md-3"> <details class="p-0 d-flex faq-mktg-item"> <summary class="position-relative list-style-none pl-5 premium-support-row-description ml-n3"> <span class="faq-mktg-marker" aria-hidden="true"></span> <div class="col-12 d-flex user-select-none"> <div class="d-flex flex-items-start col-6 col-md-12 pr-1"> <div class="d-flex flex-auto flex-justify-between flex-items-start"> <div class="flex-auto d-inline-block text-semibold"> Training </div> </div> </div> <div class="d-flex d-md-none flex-items-start col-6"> <div class="pl-3 pr-3 js-compare-features-item" data-plan="enterprise"> n/a </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium"> <p>Access to premium content</p> </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium-plus"> <p>Access to premium content</p> <p>1 virtual training class per year</p> </div> </div> </div> </summary> <include-fragment class="d-flex pl-5 mt-2 flex-row color-fg-muted ml-n3"> <p>One virtual training class is offered per year, with topics such as “GitHub for developers” and “GitHub for admins”.</p> </include-fragment> </details> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="enterprise"> <div class="height-full py-3"> n/a </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium"> <div class="height-full py-3"> <p>Access to premium content</p> </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium-plus"> <div class="height-full py-3"> <p>Access to premium content</p> <p>1 virtual training class per year</p> </div> </div> </div> <div role="row" class="d-flex flex-wrap gutter flex-md-nowrap border-bottom pt-5 pb-4 pt-md-7 pb-md-6 width-full width-md-auto"> <div role="rowheader" class="col-12 col-md-3 position-relative text-left my-md-3"> <details class="p-0 d-flex faq-mktg-item"> <summary class="position-relative list-style-none pl-5 premium-support-row-description ml-n3"> <span class="faq-mktg-marker" aria-hidden="true"></span> <div class="col-12 d-flex user-select-none"> <div class="d-flex flex-items-start col-6 col-md-12 pr-1"> <div class="d-flex flex-auto flex-justify-between flex-items-start"> <div class="flex-auto d-inline-block text-semibold"> Members with support entitlements </div> </div> </div> <div class="d-flex d-md-none flex-items-start col-6"> <div class="pl-3 pr-3 js-compare-features-item" data-plan="enterprise"> n/a </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium"> <p>20</p> </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium-plus"> <p>40</p> </div> </div> </div> </summary> <include-fragment class="d-flex pl-5 mt-2 flex-row color-fg-muted ml-n3"> <p>These members determine if incoming inquiries can be addressed via their company’s admin or only by GitHub.</p> </include-fragment> </details> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="enterprise"> <div class="height-full py-3"> n/a </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium"> <div class="height-full py-3"> <p>20</p> </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium-plus"> <div class="height-full py-3"> <p>40</p> </div> </div> </div> <div role="row" class="d-flex flex-wrap gutter flex-md-nowrap border-bottom pt-5 pb-4 pt-md-7 pb-md-6 width-full width-md-auto"> <div role="rowheader" class="col-12 col-md-3 position-relative text-left my-md-3"> <div class="d-flex p-0 pl-5 ml-n3"> <div class="col-12 d-flex user-select-none"> <div class="d-flex flex-items-start col-6 col-md-12 pr-1"> <div class="d-flex flex-auto flex-justify-between flex-items-start"> <div class="flex-auto d-inline-block text-semibold"> Dedicated resources </div> </div> </div> <div class="d-flex d-md-none flex-items-start col-6"> <div class="pl-3 pr-3 js-compare-features-item" data-plan="enterprise"> n/a </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium"> <p>Priority ticket handling</p> </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium-plus"> <p>Priority ticket handling + named Customer Reliability Engineer</p> </div> </div> </div> </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="enterprise"> <div class="height-full py-3"> n/a </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium"> <div class="height-full py-3"> <p>Priority ticket handling</p> </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium-plus"> <div class="height-full py-3"> <p>Priority ticket handling + named Customer Reliability Engineer</p> </div> </div> </div> <div role="row" class="d-flex flex-wrap gutter flex-md-nowrap border-bottom pt-5 pb-4 pt-md-7 pb-md-6 width-full width-md-auto"> <div role="rowheader" class="col-12 col-md-3 position-relative text-left my-md-3"> <div class="d-flex p-0 pl-5 ml-n3"> <div class="col-12 d-flex user-select-none"> <div class="d-flex flex-items-start col-6 col-md-12 pr-1"> <div class="d-flex flex-auto flex-justify-between flex-items-start"> <div class="flex-auto d-inline-block text-semibold"> Escalation management </div> </div> </div> <div class="d-flex d-md-none flex-items-start col-6"> <div class="pl-3 pr-3 js-compare-features-item" data-plan="enterprise"> n/a </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium"> <p>For High and Urgent priority tickets</p> </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium-plus"> <p>For High and Urgent priority tickets</p> </div> </div> </div> </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="enterprise"> <div class="height-full py-3"> n/a </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium"> <div class="height-full py-3"> <p>For High and Urgent priority tickets</p> </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium-plus"> <div class="height-full py-3"> <p>For High and Urgent priority tickets</p> </div> </div> </div> <div role="row" class="d-flex flex-wrap gutter flex-md-nowrap border-bottom pt-5 pb-4 pt-md-7 pb-md-6 width-full width-md-auto"> <div role="rowheader" class="col-12 col-md-3 position-relative text-left my-md-3"> <details class="p-0 d-flex faq-mktg-item"> <summary class="position-relative list-style-none pl-5 premium-support-row-description ml-n3"> <span class="faq-mktg-marker" aria-hidden="true"></span> <div class="col-12 d-flex user-select-none"> <div class="d-flex flex-items-start col-6 col-md-12 pr-1"> <div class="d-flex flex-auto flex-justify-between flex-items-start"> <div class="flex-auto d-inline-block text-semibold"> Incident management </div> </div> </div> <div class="d-flex d-md-none flex-items-start col-6"> <div class="pl-3 pr-3 js-compare-features-item" data-plan="enterprise"> n/a </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium"> n/a </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium-plus"> <p>For Urgent priority tickets, as needed</p> </div> </div> </div> </summary> <include-fragment class="d-flex pl-5 mt-2 flex-row color-fg-muted ml-n3"> <p>Ensures you have the technical resources needed for case resolution, and is available 24/7.</p> </include-fragment> </details> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="enterprise"> <div class="height-full py-3"> n/a </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium"> <div class="height-full py-3"> n/a </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium-plus"> <div class="height-full py-3"> <p>For Urgent priority tickets, as needed</p> </div> </div> </div> <div role="row" class="d-flex flex-wrap gutter flex-md-nowrap border-bottom pt-5 pb-4 pt-md-7 pb-md-6 width-full width-md-auto"> <div role="rowheader" class="col-12 col-md-3 position-relative text-left my-md-3"> <div class="d-flex p-0 pl-5 ml-n3"> <div class="col-12 d-flex user-select-none"> <div class="d-flex flex-items-start col-6 col-md-12 pr-1"> <div class="d-flex flex-auto flex-justify-between flex-items-start"> <div class="flex-auto d-inline-block text-semibold"> Health Checks </div> </div> </div> <div class="d-flex d-md-none flex-items-start col-6"> <div class="pl-3 pr-3 js-compare-features-item" data-plan="enterprise"> n/a </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium"> <p>Unlimited automated Health Check reports (see “Generating a Health Check for your enterprise”)</p> </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium-plus"> <p>Unlimited automated Health Check reports (see “Generating a Health Check for your enterprise”)</p> <p>Quarterly enhanced health checks with findings, interpretations, and recommendations from a CRE (by request)</p> </div> </div> </div> </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="enterprise"> <div class="height-full py-3"> n/a </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium"> <div class="height-full py-3"> <p>Unlimited automated Health Check reports (see “Generating a Health Check for your enterprise”)</p> </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium-plus"> <div class="height-full py-3"> <p>Unlimited automated Health Check reports (see “Generating a Health Check for your enterprise”)</p> <p>Quarterly enhanced health checks with findings, interpretations, and recommendations from a CRE (by request)</p> </div> </div> </div> <div role="row" class="d-flex flex-wrap gutter flex-md-nowrap border-bottom pt-5 pb-4 pt-md-7 pb-md-6 width-full width-md-auto"> <div role="rowheader" class="col-12 col-md-3 position-relative text-left my-md-3"> <div class="d-flex p-0 pl-5 ml-n3"> <div class="col-12 d-flex user-select-none"> <div class="d-flex flex-items-start col-6 col-md-12 pr-1"> <div class="d-flex flex-auto flex-justify-between flex-items-start"> <div class="flex-auto d-inline-block text-semibold"> Crisis Prevention </div> </div> </div> <div class="d-flex d-md-none flex-items-start col-6"> <div class="pl-3 pr-3 js-compare-features-item" data-plan="enterprise"> n/a </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium"> n/a </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium-plus"> <p>Up to four sessions about reliability best practices, preparing for a potential incident, and efficiently interacting with GitHub Support.</p> </div> </div> </div> </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="enterprise"> <div class="height-full py-3"> n/a </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium"> <div class="height-full py-3"> n/a </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium-plus"> <div class="height-full py-3"> <p>Up to four sessions about reliability best practices, preparing for a potential incident, and efficiently interacting with GitHub Support.</p> </div> </div> </div> <div role="row" class="d-flex flex-wrap gutter flex-md-nowrap border-bottom pt-5 pb-4 pt-md-7 pb-md-6 width-full width-md-auto"> <div role="rowheader" class="col-12 col-md-3 position-relative text-left my-md-3"> <details class="p-0 d-flex faq-mktg-item"> <summary class="position-relative list-style-none pl-5 premium-support-row-description ml-n3"> <span class="faq-mktg-marker" aria-hidden="true"></span> <div class="col-12 d-flex user-select-none"> <div class="d-flex flex-items-start col-6 col-md-12 pr-1"> <div class="d-flex flex-auto flex-justify-between flex-items-start"> <div class="flex-auto d-inline-block text-semibold"> Technical advisory hours </div> </div> </div> <div class="d-flex d-md-none flex-items-start col-6"> <div class="pl-3 pr-3 js-compare-features-item" data-plan="enterprise"> n/a </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium"> n/a </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium-plus"> <p>12 hours per quarter</p> </div> </div> </div> </summary> <include-fragment class="d-flex pl-5 mt-2 flex-row color-fg-muted ml-n3"> <p>Hours can be scheduled at your discretion. You can use them for technical tasks, such as prepping for a GitHub Enterprise Server upgrade.</p> </include-fragment> </details> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="enterprise"> <div class="height-full py-3"> n/a </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium"> <div class="height-full py-3"> n/a </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium-plus"> <div class="height-full py-3"> <p>12 hours per quarter</p> </div> </div> </div> <div role="row" class="d-flex flex-wrap gutter flex-md-nowrap border-bottom pt-5 pb-4 pt-md-7 pb-md-6 width-full width-md-auto"> <div role="rowheader" class="col-12 col-md-3 position-relative text-left my-md-3"> <details class="p-0 d-flex faq-mktg-item"> <summary class="position-relative list-style-none pl-5 premium-support-row-description ml-n3"> <span class="faq-mktg-marker" aria-hidden="true"></span> <div class="col-12 d-flex user-select-none"> <div class="d-flex flex-items-start col-6 col-md-12 pr-1"> <div class="d-flex flex-auto flex-justify-between flex-items-start"> <div class="flex-auto d-inline-block text-semibold"> Application upgrade assistance </div> </div> </div> <div class="d-flex d-md-none flex-items-start col-6"> <div class="pl-3 pr-3 js-compare-features-item" data-plan="enterprise"> n/a </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium"> n/a </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium-plus"> <p>By request</p> </div> </div> </div> </summary> <include-fragment class="d-flex pl-5 mt-2 flex-row color-fg-muted ml-n3"> <p>Delivered upon request via our Customer Reliability Engineers.</p> </include-fragment> </details> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="enterprise"> <div class="height-full py-3"> n/a </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium"> <div class="height-full py-3"> n/a </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium-plus"> <div class="height-full py-3"> <p>By request</p> </div> </div> </div> <div role="row" class="d-flex flex-wrap gutter flex-md-nowrap border-bottom pt-5 pb-4 pt-md-7 pb-md-6 width-full width-md-auto"> <div role="rowheader" class="col-12 col-md-3 position-relative text-left my-md-3"> <details class="p-0 d-flex faq-mktg-item"> <summary class="position-relative list-style-none pl-5 premium-support-row-description ml-n3"> <span class="faq-mktg-marker" aria-hidden="true"></span> <div class="col-12 d-flex user-select-none"> <div class="d-flex flex-items-start col-6 col-md-12 pr-1"> <div class="d-flex flex-auto flex-justify-between flex-items-start"> <div class="flex-auto d-inline-block text-semibold"> Cloud planning </div> </div> </div> <div class="d-flex d-md-none flex-items-start col-6"> <div class="pl-3 pr-3 js-compare-features-item" data-plan="enterprise"> n/a </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium"> n/a </div> <div class="pl-3 pr-3 js-compare-features-item" data-plan="premium-plus"> <p>By request</p> </div> </div> </div> </summary> <include-fragment class="d-flex pl-5 mt-2 flex-row color-fg-muted ml-n3"> <p>Delivered upon request via our Customer Reliability Engineers.</p> </include-fragment> </details> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="enterprise"> <div class="height-full py-3"> n/a </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium"> <div class="height-full py-3"> n/a </div> </div> <div role="cell" class="col-3 d-none d-md-block js-compare-features-item" data-plan="premium-plus"> <div class="height-full py-3"> <p>By request</p> </div> </div> </div> </div> </div> </details> </div> <div class="container-xl p-responsive position-relative mt-9 mt-md-12 mb-9 mb-md-12 py-lg-8"> <h2 class="h4-mktg text-semibold mb-5 mb-md-9 text-md-center mx-md-auto col-10 col-lg-6">See what customers are saying about GitHub Premium Support</h2> <div class="color-bg-subtle border position-relative overflow-hidden rounded-3 pt-5 pb-6 pb-md-8 pt-md-7 px-5 px-lg-0"> <img loading="lazy" decoding="async" alt="" aria-hidden="true" class="position-absolute right-0 top-0 height-auto events-none" width="100" height="53" style="width: 899px;" src="https://github.githubassets.com/assets/testimonials-glow-767582b3761b.png" /> <div class="d-flex flex-wrap gutter position-relative z-1"> <blockquote class="col-12 col-md-6 col-lg-4 offset-lg-1 my-4 my-md-8 d-flex flex-column"> <span class="h3-mktg">“</span> <p class="f4-mktg mb-3 mb-md-4">Our support engineer was very helpful in pointing me to the exact resource I needed in minutes.</p> <footer class="mt-auto"> <img loading="lazy" decoding="async" alt="Bloomberg" class="d-block" width="131" height="26" src="https://github.githubassets.com/assets/bloomberg-185339d16956.svg" /> </footer> </blockquote> <blockquote class="col-12 col-md-6 col-lg-4 offset-lg-1 my-4 my-md-8 d-flex flex-column"> <span class="h3-mktg">“</span> <p class="f4-mktg mb-3 mb-md-4">The support agent took care of the request with a great sense of urgency and addressed the issue well.</p> <footer class="mt-auto"> <img loading="lazy" decoding="async" alt="CDK GLOBAL" class="d-block" width="164" height="17" src="https://github.githubassets.com/assets/cdk-global-b1c41371d299.svg" /> </footer> </blockquote> <blockquote class="col-12 col-md-6 col-lg-4 offset-lg-1 my-4 my-md-8 d-flex flex-column"> <span class="h3-mktg">“</span> <p class="f4-mktg mb-3 mb-md-4">I'd like to applaud our engineer for how he exceptionally responded to our query. This ticket was not a simple, one-answer investigation and I was very happy with how he explored multiple angles to investigate.</p> <footer class="mt-auto"> <img loading="lazy" decoding="async" alt="Centrica" class="d-block" width="122" height="23" src="https://github.githubassets.com/assets/centrica-72f771b893d9.svg" /> </footer> </blockquote> <blockquote class="col-12 col-md-6 col-lg-4 offset-lg-1 my-4 my-md-8 d-flex flex-column"> <span class="h3-mktg">“</span> <p class="f4-mktg mb-3 mb-md-4">Our engineer was super helpful and spot on with figuring out the problem. The steps he suggested helped me figure out the problem quickly. Kudos!</p> <footer class="mt-auto"> <img loading="lazy" decoding="async" alt="vmware" class="d-block" width="101" height="15" src="https://github.githubassets.com/assets/vmware-ebb54fb6ea3b.svg" /> </footer> </blockquote> </div> </div> </div> <div class="container-xl p-responsive position-relative mt-9 mt-md-12 mb-9 mb-md-12 py-lg-8"> <h2 class="h4-mktg text-semibold mb-5 mb-md-9 text-md-center mx-md-auto col-10 col-lg-6">Meet your dedicated GitHub Premium Support team</h2> <div class="d-flex gutter flex-wrap"> <div class="col-12 col-md-4 mb-7 mb-md-0"> <picture> <source srcset="https://github.githubassets.com/assets/team-premium-support-engineers-08cc725dab77.jpg 770w,https://github.githubassets.com/assets/team-premium-support-engineers-08cc725dab77.jpg?width=616 616w,https://github.githubassets.com/assets/team-premium-support-engineers-08cc725dab77.jpg?width=462 462w,https://github.githubassets.com/assets/team-premium-support-engineers-08cc725dab77.jpg?width=385 385w,https://github.githubassets.com/assets/team-premium-support-engineers-08cc725dab77.jpg?width=308 308w,https://github.githubassets.com/assets/team-premium-support-engineers-08cc725dab77.jpg?width=154 154w" sizes="385px" type="image/jpeg"></source> <img class="d-block rounded-2 width-full height-auto mb-5 mb-md-7" width="770" height="446" loading="lazy" decoding="async" alt="A woman from behind coding on a laptop." src="https://github.githubassets.com/assets/team-premium-support-engineers-08cc725dab77.jpg" /> </picture> <h3 class="h6-mktg text-semibold">Premium Support Engineers</h3> <p class="color-fg-muted mb-0 mt-3 f4-mktg">Premium Support Engineers, available only for GitHub Premium Support customers, are dedicated resources who manage and coordinate your entire GitHub Premium Support experience.</p> </div> <div class="col-12 col-md-4 mb-7 mb-md-0"> <picture> <source srcset="https://github.githubassets.com/assets/team-support-incident-coordinators-75ae12f6266d.jpg 770w,https://github.githubassets.com/assets/team-support-incident-coordinators-75ae12f6266d.jpg?width=616 616w,https://github.githubassets.com/assets/team-support-incident-coordinators-75ae12f6266d.jpg?width=462 462w,https://github.githubassets.com/assets/team-support-incident-coordinators-75ae12f6266d.jpg?width=385 385w,https://github.githubassets.com/assets/team-support-incident-coordinators-75ae12f6266d.jpg?width=308 308w,https://github.githubassets.com/assets/team-support-incident-coordinators-75ae12f6266d.jpg?width=154 154w" sizes="385px" type="image/jpeg"></source> <img class="d-block rounded-2 width-full height-auto mb-5 mb-md-7" width="770" height="446" loading="lazy" decoding="async" alt="A man working on a laptop at his desk." src="https://github.githubassets.com/assets/team-support-incident-coordinators-75ae12f6266d.jpg" /> </picture> <h3 class="h6-mktg text-semibold">Support Incident Coordinators</h3> <p class="color-fg-muted mb-0 mt-3 f4-mktg">Support Incident Coordinators are responsible for any major incident management, from initiation until resolution, and are available to you 24/7.</p> </div> <div class="col-12 col-md-4"> <picture> <source srcset="https://github.githubassets.com/assets/team-customer-reliability-engineers-3bffa3973639.jpg 770w,https://github.githubassets.com/assets/team-customer-reliability-engineers-3bffa3973639.jpg?width=616 616w,https://github.githubassets.com/assets/team-customer-reliability-engineers-3bffa3973639.jpg?width=462 462w,https://github.githubassets.com/assets/team-customer-reliability-engineers-3bffa3973639.jpg?width=385 385w,https://github.githubassets.com/assets/team-customer-reliability-engineers-3bffa3973639.jpg?width=308 308w,https://github.githubassets.com/assets/team-customer-reliability-engineers-3bffa3973639.jpg?width=154 154w" sizes="385px" type="image/jpeg"></source> <img class="d-block rounded-2 width-full height-auto mb-5 mb-md-7" width="770" height="446" loading="lazy" decoding="async" alt="Two men working on computers at neighboring desks." src="https://github.githubassets.com/assets/team-customer-reliability-engineers-3bffa3973639.jpg" /> </picture> <h3 class="h6-mktg text-semibold">Customer Reliability Engineers (CREs)</h3> <p class="color-fg-muted mb-0 mt-3 f4-mktg">Customer Reliability Engineers (CREs), available only for GitHub Premium Plus Support customers, know your customer account in detail and can provide answers faster than Premium Support Engineers.</p> </div> </div> </div> <div class="color-bg-subtle position-relative py-9 py-md-12"> <div class="container-xl p-responsive py-lg-8 position-relative z-1 mt-n6 mt-md-n8 mt-lg-n12 Links--underline"> <div class="px-md-6 px-lg-0 mb-8 mt-6 mt-md-8 mt-lg-12 position-relative z-1 premium-support-faq" data-analytics-visible="{"category":"FAQ","action":"visible","label":"text: Frequently asked questions"}"> <div class="col-lg-8 mx-auto faq-mktg" id="faq"> <h2 class="color-fg-default mb-md-8 text-semibold text-center h4-mktg">Frequently asked questions</h2> <h3 class="h4-mktg mt-8 mt-md-10 mb-3" id="faq-about-github-premium-support">About GitHub Premium Support</h3> <div class="position-relative faq-mktg-item" id="what-is-github-premium-support-for"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:What is GitHub Premium Support for?;ref_loc:about-github-premium-support;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> What is GitHub Premium Support for? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>GitHub Premium Support helps customers implement GitHub Enterprise quickly and effectively across the organization with 24/7 support.</p> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> <div class="position-relative faq-mktg-item" id="how-much-does-github-premium-support-cost"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:How much does GitHub Premium Support;ref_loc:about-github-premium-support;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> How much does GitHub Premium Support cost? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>For pricing information, please get in touch with the <a href="/enterprise/contact?ref_loc=faq&scid=&utm_campaign=2023q3-site-ww-PremiumSupport&utm_content=Premium+Support&utm_medium=referral&utm_source=github">GitHub Premium Support Sales</a> sales team.</p> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> <div class="position-relative faq-mktg-item" id="what-are-the-levels-of-support-in-github-premium-support"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:What are the levels of support;ref_loc:about-github-premium-support;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> What are the levels of support in GitHub Premium Support? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>There are three levels of support:</p> <ol> <li>The basic plan included with your GitHub Enterprise license</li> <li>GitHub Premium Support</li> <li>GitHub Premium Plus Support</li> </ol> <p>Please refer to our <a href="#plans">plan comparison table</a> for more details.</p> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> <div class="position-relative faq-mktg-item" id="how-do-i-contact-github-premium-support"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:How do I contact GitHub Premium;ref_loc:about-github-premium-support;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> How do I contact GitHub Premium Support? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>If you are an existing GitHub Premium Support customer, please sign in to our <a href="https://support.github.com">support portal</a>. If you don’t already have GitHub Premium Support, please <a href="/enterprise/contact?ref_loc=faq&scid=&utm_campaign=2023q3-site-ww-PremiumSupport&utm_content=Premium+Support&utm_medium=referral&utm_source=github">contact sales</a>.</p> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> <h3 class="h4-mktg mt-8 mt-md-10 mb-3" id="faq-choosing-your-plan">Choosing your plan</h3> <div class="position-relative faq-mktg-item" id="what-is-escalation-and-incident-management"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:What is escalation and incident management?;ref_loc:choosing-your-plan;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> What is escalation and incident management? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>Escalation and incident management is the ability to escalate ticket progression in the GitHub support portal. After someone escalates a ticket, Support Incident Coordinators orchestrate all necessary parties to resolve the ticket. Additionally, Senior Escalation Engineers (SEEs) facilitate GitHub-internal technical communications and liaise with the rest of GitHub to improve the support team’s capability in similar future circumstances.</p> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> <div class="position-relative faq-mktg-item" id="what-is-incident-response-management"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:What is incident response management?;ref_loc:choosing-your-plan;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> What is incident response management? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>Incident response management helps manage the technical resources needed for case resolution. Support Incident Coordinators are available for incident response management 24/7.</p> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> <div class="position-relative faq-mktg-item" id="what-are-my-slas-for-initial-response"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:What are my SLAs for initial;ref_loc:choosing-your-plan;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> What are my SLAs for initial response? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>GitHub Premium Support and GitHub Premium Plus Support customers have SLAs. For urgent priority tickets, your SLA guarantees a 30-minute initial response time, which includes troubleshooting. For high priority tickets, your SLA provides a four-hour initial response time.</p> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> <div class="position-relative faq-mktg-item" id="what-s-included-in-initial-troubleshooting"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:What’s included in initial troubleshooting?;ref_loc:choosing-your-plan;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> What’s included in initial troubleshooting? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>For initial troubleshooting, the assigned Premium Support Engineer/Customer Reliability Engineer will review and acknowledge your ticket. To better understand the issue and start troubleshooting, the engineer may ask for additional information such as screenshots, error messages, log files, diagnostics files, support bundles, or the output of specific console commands. They may also collaborate with others in support, engineering, or in the regional incident commander.</p> <p>If a callback was requested, the engineer will determine if screen sharing is the most effective way to drive ticket resolution. If so, they will invite you to join a screen-sharing session.</p> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> <div class="position-relative faq-mktg-item" id="how-do-i-get-health-check-reports"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:How do I get health check;ref_loc:choosing-your-plan;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> How do I get health check reports? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>GitHub Premium Support and GitHub Premium Plus Support customers are entitled to unlimited automated health check reports. Additionally, GitHub Premium Plus Support customers can request quarterly enhanced health checks with findings, interpretations, and recommendations from a Customer Reliability Engineer (CRE).</p> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> <div class="position-relative faq-mktg-item" id="what-is-crisis-prevention"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:What is crisis prevention?;ref_loc:choosing-your-plan;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> What is crisis prevention? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>Crisis prevention allows GitHub Enterprise Server customers to prepare for — and experience — an incident without risk. Your Customer Reliability Engineer (CRE) guides your team through an incident simulation in a safe and controlled environment.</p> <p>Crisis Prevention consists of up to four sessions about reliability best practices, preparing for a potential incident, and efficiently interacting with GitHub Support. After the incident simulation, your CRE will run a detailed retrospective, uncovering lessons learned and improvement suggestions for the future.</p> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> <div class="position-relative faq-mktg-item" id="how-long-does-github-premium-support-take"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:How long does GitHub Premium Support;ref_loc:choosing-your-plan;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> How long does GitHub Premium Support take? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>GitHub Premium Support and GitHub Premium Plus Support Plus customers have service-level agreements (SLAs) for initial response. For urgent priority tickets, the initial response SLA guarantees a 30-minute initial response time, which includes troubleshooting. For high-priority tickets, the initial response SLA provides a four-hour time.</p> <p>We currently do not provide estimates for time to resolution, as the complexity of tickets varies. However, we review these metrics on a regular basis and reduce times whenever possible.</p> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> <div class="position-relative faq-mktg-item" id="how-do-i-resolve-a-problem-in-github-enterprise"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:How do I resolve a problem;ref_loc:choosing-your-plan;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> How do I resolve a problem in GitHub Enterprise? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>You can get support via online ticket submission if you’re using the basic plan included with your GitHub Enterprise license. If you have GitHub Premium Support or GitHub Premium Plus Support, you can submit a ticket online. For urgent tickets, GitHub Premium Support and GitHub Premium Plus Support customers can request a callback and have a screen-sharing session with one of our Premium Support Engineers or Customer Reliability Engineers (CREs). Please refer to our <a href="#plans">plan comparison table</a> for more details.</p> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> <h3 class="h4-mktg mt-8 mt-md-10 mb-3" id="faq-rules-and-policies">Rules and policies</h3> <div class="position-relative faq-mktg-item" id="if-i-do-not-use-all-the-technical-advisory-hours-in-a-given-quarter-can-they-be-carried-over"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:If I do not use all;ref_loc:rules-and-policies;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> If I do not use all the technical advisory hours in a given quarter, can they be carried over? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>Premium Plus customers may use up to 12 technical advisory hours per quarter. Unused technical advisory hours may not be carried over into the next quarter.</p> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> <div class="position-relative faq-mktg-item" id="how-can-the-technical-advisory-support-hours-be-used"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:How can the technical advisory support;ref_loc:rules-and-policies;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> How can the technical advisory support hours be used? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>There are multiple ways you can use technical advisory hours, including but not limited to:</p> <ul> <li>Consultations regarding GitHub best practices and general recommendations</li> <li>GitHub Enterprise Server upgrade preparation and assistance</li> </ul> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> <div class="position-relative faq-mktg-item" id="does-github-premium-support-provide-service-on-weekends"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:Does GitHub Premium Support provide service;ref_loc:rules-and-policies;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> Does GitHub Premium Support provide service on weekends? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>Yes! GitHub Premium Support and GitHub Premium Plus Support customers receive 24/7 support.</p> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> <h3 class="h4-mktg mt-8 mt-md-10 mb-3" id="faq-upgrading-your-plan">Upgrading your plan</h3> <div class="position-relative faq-mktg-item" id="what-virtual-trainings-are-available-with-github-premium-plus-support-and-who-can-participate"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:What virtual trainings are available with;ref_loc:upgrading-your-plan;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> What virtual trainings are available with GitHub Premium Plus Support and who can participate? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>Customers get access to one virtual training class per year. Topics include:</p> <ul> <li>“GitHub for developers” (up to 20 participants)</li> <li>“GitHub for admins” (Cloud or Server, up to 10 participants)</li> <li>“GitHub for non-developers” (up to 20 participants)</li> </ul> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> <div class="position-relative faq-mktg-item" id="what-value-will-i-get-by-upgrading-to-github-premium-plus-support"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:What value will I get by;ref_loc:upgrading-your-plan;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> What value will I get by upgrading to GitHub Premium Plus Support? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>GitHub Premium Plus Support customers get an assigned Customer Reliability Engineer (CRE), quarterly enhanced health checks, access to crisis prevention, technical advisory hours, and many additional benefits, which you can review in our <a href="#plans">plan comparison table</a>.</p> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> <div class="position-relative faq-mktg-item" id="what-s-the-benefit-of-having-a-customer-reliability-engineer-cre-over-a-premium-support-engineer"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:What’s the benefit of having a;ref_loc:upgrading-your-plan;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> What’s the benefit of having a Customer Reliability Engineer (CRE) over a Premium Support Engineer? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>A CRE knows your customer account in detail and can help you expedite case resolution faster than a Premium Support Engineer.</p> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> <div class="position-relative faq-mktg-item" id="since-i-get-github-enterprise-support-for-free-why-should-i-upgrade-to-github-premium-support"> <details class="position-relative border-bottom" data-analytics-event="{"category":"FAQ","action":"Click to expand","label":"ref_cta:Since I get GitHub Enterprise Support;ref_loc:upgrading-your-plan;"}"> <summary class="position-relative list-style-none pl-4 py-4"> <span class="faq-mktg-marker" aria-hidden="true"></span> <h3 class="d-inline-block v-align-top mt-n1 col-11 ml-1 ml-lg-6 mb-0 f3-mktg text-semibold color-fg-default"> Since I get GitHub Enterprise Support for free, why should I upgrade to GitHub Premium Support? </h3> </summary> <section class="ml-4 ml-lg-6 pl-1 pl-lg-4 mt-n3 mb-5 color-fg-muted f4-mktg position-relative z-1"> <p>Most customers upgrade to GitHub Premium Support because they need initial response SLAs for urgent and high priority requests, phone support, screen share support for critical issues, and health checks. To see a full list of features for GitHub Premium Support packages, please refer to our <a href="#plans">plan comparison table</a>.</p> </section> </details> <div class="faq-mktg-item-hover-effect position-absolute bottom-0 left-0 width-full z-n1 border-bottom"></div> </div> </div> </div> <script type="application/ld+json">{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is GitHub Premium Support for?","acceptedAnswer":{"@type":"Answer","text":"<p>GitHub Premium Support helps customers implement GitHub Enterprise quickly and effectively across the organization with 24/7 support.</p>"}},{"@type":"Question","name":"How much does GitHub Premium Support cost?","acceptedAnswer":{"@type":"Answer","text":"<p>For pricing information, please get in touch with the <a href=\"/enterprise/contact?ref_loc=faq&scid=&utm_campaign=2023q3-site-ww-PremiumSupport&utm_content=Premium+Support&utm_medium=referral&utm_source=github\">GitHub Premium Support Sales</a> sales team.</p>"}},{"@type":"Question","name":"What are the levels of support in GitHub Premium Support?","acceptedAnswer":{"@type":"Answer","text":"<p>There are three levels of support:</p>\n<ol>\n<li>The basic plan included with your GitHub Enterprise license</li>\n<li>GitHub Premium Support</li>\n<li>GitHub Premium Plus Support</li>\n</ol>\n<p>Please refer to our <a href=\"#plans\">plan comparison table</a> for more details.</p>"}},{"@type":"Question","name":"How do I contact GitHub Premium Support?","acceptedAnswer":{"@type":"Answer","text":"<p>If you are an existing GitHub Premium Support customer, please sign in to our <a href=\"https://support.github.com\">support portal</a>. 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To see a full list of features for GitHub Premium Support packages, please refer to our <a href=\"#plans\">plan comparison table</a>.</p>"}}]}</script> </div> <div class="container-xl p-responsive position-relative pt-lg-8 mt-9 mt-md-12 z-1"> <div class="d-flex flex-wrap gutter"> <div class="col-12 col-md-6 d-flex flex-column flex-items-start"> <p class="f4-mktg color-fg-muted">Ready to maximize your investment?</p> <h2 class="h4-mktg text-semibold mb-6 mb-md-7">Get in touch with a GitHub Premium Support specialist today.</h2> <p class="col-10 col-md-8 color-fg-muted mt-auto">Click below to fill out the form, and our management team will contact you within 48 hours.</p> <a class="btn-mktg" data-analytics-event="{"category":"Get a quote","action":"click to Get a quote","label":"ref_cta:Get a quote;ref_loc:footer;"}" href="/enterprise/contact?scid=&utm_campaign=2023q3-site-ww-PremiumSupport&utm_content=Premium+Support&utm_medium=referral&utm_source=github"> Get a quote <svg 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