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<!DOCTYPE html>  <html class="content-platform-support" lang="en-US" itemscope> <head> <title>Delete your Atlassian account | Atlassian Support</title>   <script src="https://atl-onetrust-wrapper.atlassian.com/assets/atl-onetrust-wrapper.min.js" type="text/javascript" data-domain="266b339b-197a-46d0-a605-808d1b1feb41" data-test="false" data-geofence="false" data-sync="true" ></script>  <script> window.sentryOnLoad = function () { console.log('Initializing Sentry...'); Sentry.init({ release: 'a01a43f6055d62827dd6b5b1042317e07b9069d8', environment: 'production', }); console.log("Sentry is initialized for 'production' environment and 'a01a43f6055d62827dd6b5b1042317e07b9069d8' release."); }; </script> <script src="https://js.sentry-cdn.com/58cc8f6260224318b0e9c5e635d9dbf4.min.js" crossorigin="anonymous" data-lazy="no"></script> <script> // These are the env variables that the frontend needs window.contentfulSpaceId = "zsv3d0ugroxu"; window.CCG_DETAILS_URL = "https://support.atlassian.com/gateway/api/customer-context/customer/details"; window.CONTENTFUL_ENV = "master"; window.LOGOUT_URL = "https://id.atlassian.com/logout"; window.CONTACT_FORMS_MANIFEST = "https://support-form-app-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json"; window.SEGMENT_KEY = "ycih1ygfsk"; window.LD_CLIENT_SDK_KEY = "5d2416de0d7d7c0763fc77c5"; window.BANNERMAN_MANIFEST = "https://bannerman.us-east-1.prod.public.atl-paas.net/asset-manifest.json"; window.SAC_CST_TOKEN_COOKIE_NAME = "cloud.session.token"; window.SAC_OIDC_TOKEN_COOKIE_NAME = "sac_oidc_token"; window.SAC_BASE_URL = "https://support.atlassian.com"; window.CSM_CHAT_WIDGET_BASE_URL = "https://jcs-chat-widget.atlassian.com"; window.MY_REQUESTS_APP_MANIFEST_URL = "https://customer-support-portal.prod.atl-paas.net/asset-manifest.json"; window.CST_STATIC_FORMS_URL = "https://support-forms.atlassian.com"; window.CST_STATIC_FORMS_MANIFEST_URL = "https://support-forms.atlassian.com/asset-manifest.json"; window.ID_AUTH_URL = "https://id.atlassian.com"; window.CONFLUENCE_URL = "https://confluence.atlassian.com"; window.GRAPHQL_URL = "http://graphql-gateway.mesh:20019" window.STATSIG_CLIENT_API_KEY = "659383a9-602f-4a53-a80e-f8882b294b80" window.MICROS_ENVTYPE = "prod" window.CSP_REQUESTS_APP_MANIFEST_URL_BIFROST = "https://csp-mono-repo-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json" window.CSP_REQUESTS_APP_MANIFEST_URL = "https://csp-ui.prod-east.frontend.public.atl-paas.net/assets/asset-manifest.json" window.__APP_INITIAL_STATE__ = /* <sl:translate_generic_json> */ { sl_translate: "title, description, shortDescription, sacHomeDescription, productSupportHomeDescription, sectionOverview, shortTitle, topicTitle, buttonText, linkLabel, productBlurb, tagline, subhead, metaDescription, supportTitle, internalTitle", entry: {"id":"1B0C094G9bJEIvE4NbgLrS","lastPublished":"2024-08-16T22:38:16.264Z","firstPublishedAt":"2020-12-16T23:36:22.055Z","type":"topic","topicType":"Procedure","topicTitle":"Delete your Atlassian account","description":"Delete your account and your personal data from Atlassian account services.","metaDescription":"Delete your own Atlassian cloud account that is not managed by an organization.","publishTo":["support.atlassian.com (SAC)"],"ownershipTeam":null,"featuredVideo":null,"taxonomyUserRoleRef":[],"body":"<div class='adf__content'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div style='position:absolute;height:0;width:100%'><object data='about:blank' type='text/html' style='position:absolute;height:0;width:100%' aria-hidden='true' tabindex='-1'></object></div><div class='ak-renderer-wrapper sc-eLExRp bnrnIK'><div></div><div class='sc-drMfKT epWcjw'><div class='ak-renderer-document'><p data-renderer-start-pos='0'>You can delete your Atlassian account. You鈥檒l have a 14-day聽grace period following the deletion request, during which聽the account will appear as temporarily deactivated. You can cancel the deletion in this time. Once this period ends, the account will be permanently deleted.</p><p data-renderer-start-pos='277'>This page explains how to delete your own Atlassian account. </p><ul class='ak-ul'><li><p data-renderer-start-pos='340'>If you want to stop subscribing to Atlassian products, see <a class='sc-gpHHfC prKHQ' href='https://support.atlassian.com/subscriptions-and-billing/docs/cancel-your-site-subscription/' title='https://support.atlassian.com/subscriptions-and-billing/docs/cancel-your-site-subscription/'>Cancel your site subscription</a>. </p></li><li><p data-renderer-start-pos='434'>If you're an organization admin looking to delete an account that your organization manages, see <a class='sc-gpHHfC prKHQ' href='https://support.atlassian.com/user-management/docs/delete-a-managed-account/' title='https://support.atlassian.com/user-management/docs/delete-a-managed-account/'>Delete a managed account</a>.</p></li></ul><h2 id='What-will-be-deleted-with-my-account'>What will be deleted with my account?</h2><p data-renderer-start-pos='601'>If you delete your account, you鈥檒l no longer be able to access Atlassian products or services with that account. You won鈥檛 be able to raise technical support tickets at聽<a class='sc-gpHHfC prKHQ' href='http://support.atlassian.com/' title='http://support.atlassian.com/'>support.atlassian.com</a>, access your profile at聽<a class='sc-gpHHfC prKHQ' href='http://my.atlassian.com/' title='http://my.atlassian.com/'>my.atlassian.com</a>, or post at聽<a class='sc-gpHHfC prKHQ' href='http://community.atlassian.com/' title='http://community.atlassian.com/'>community.atlassian.com</a>.</p><p data-renderer-start-pos='871'>After you delete your account, personal data will be also deleted from all Atlassian services accessed by your account within 30 days, unless we're required to keep it for legitimate business or legal purposes. We may need to retain information related to purchases, records showing that we deleted your account, or data that鈥檚 part of an active lawsuit. </p><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><colgroup><col style='width:289px'><col style='width:289px'></colgroup><tbody><tr><th rowspan='1' colSpan='1' data-colwidth='340'><p data-renderer-start-pos='1228'><strong>Data that will be deleted</strong></p></th><th rowspan='1' colSpan='1' data-colwidth='340'><p data-renderer-start-pos='1257'><strong>Data that won鈥檛 be deleted</strong></p></th></tr><tr><td rowspan='1' colSpan='1' data-colwidth='340'><p data-renderer-start-pos='1289'>Full name, public name and email address</p></td><td rowspan='1' colSpan='1' data-colwidth='340'><p data-renderer-start-pos='1333'>Content you created with Atlassian account services, such as pages, issues, and comments you created in Atlassian products.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='340'><p data-renderer-start-pos='1462'>Job title, department and organization</p></td><td rowspan='1' colSpan='1' data-colwidth='340'><p data-renderer-start-pos='1504'>Any personal data mentioned in content that鈥檚 been created, such as names or email addresses typed into a page or issue.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='340'><p data-renderer-start-pos='1630'>Atlassian profile picture, location and time zone</p></td><td rowspan='1' colSpan='1' data-colwidth='340'><p data-renderer-start-pos='1683'>Your profile information that might have been stored in Marketplace and custom apps installed in products.</p></td></tr></tbody></table></div></div><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-cbkKFq cBngba' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='1797'>Deleting your Atlassian account won't delete your Jira Align, Halp, Opsgenie, or Loom accounts. <br>To delete an account for:</p><ul class='ak-ul'><li><p data-renderer-start-pos='1921'>Jira Align Atlassian data, email Jira Align Support support at <a class='sc-gpHHfC prKHQ' href='mailto:jira-align-support@atlassian.com' title='mailto:jira-align-support@atlassian.com'>jira-align-support@atlassian.com</a>. </p></li><li><p data-renderer-start-pos='2022'>Jira Align product account, contact with your Jira Align administrator.</p></li><li><p data-renderer-start-pos='2097'>Halp account, you need to open a Halp support ticket at<a class='sc-gpHHfC prKHQ' href='https://support.atlassian.com/halp/' title='https://support.atlassian.com/halp/'> Halp support</a></p></li><li><p data-renderer-start-pos='2169'>If your Opsgenie account isn't using an Atlassian account, see <a class='sc-gpHHfC prKHQ' href='https://support.atlassian.com/opsgenie/docs/delete-an-account/' title='https://support.atlassian.com/opsgenie/docs/delete-an-account/'>Delete your Opsgenie account</a></p></li><li><p data-renderer-start-pos='2264'>To delete a Loom account, see <a class='sc-gpHHfC prKHQ' href='https://support.loom.com/hc/en-us/articles/360016646238-How-to-delete-your-account' title='https://support.loom.com/hc/en-us/articles/360016646238-How-to-delete-your-account'>How to delete your account</a></p></li></ul></div></div><h2 id='Delete-your-account'>Delete your account</h2><p data-renderer-start-pos='2349'>To delete an account:</p><ol class='ak-ol'><li><p data-renderer-start-pos='2372'>Access your <strong>Account settings </strong>at <a class='sc-gpHHfC prKHQ' href='https://id.atlassian.com/manage-profile' title='https://id.atlassian.com/manage-profile'>id.atlassian.com/manage-profile</a>.</p></li><li><p data-renderer-start-pos='2440'>Select <strong>Account preferences</strong>.</p></li><li><p data-renderer-start-pos='2471'>Navigate to the聽<strong>Delete your account</strong> section and select聽<strong>Delete account</strong>.</p></li><li><p data-renderer-start-pos='2545'>Before you delete the account,聽carefully read what happens to the deleted account.</p></li><li><p data-renderer-start-pos='2631'>Select聽<strong>Delete account</strong> and confirm you want to delete it in the confirmation dialog that appears.</p></li></ol><h2 id='What-happens-after-an-account-is-deleted'>What happens after an account is deleted?</h2><p data-renderer-start-pos='2776'>During the 14-day grace period following an account deletion request, other users will still see your name in product along with a聽<strong>Deactivated</strong>聽lozenge. When your account is permanently deleted,聽<strong>Former user</strong>聽will appear in place of your name along with a聽<strong>Deleted</strong> lozenge. </p><p data-renderer-start-pos='3048'>Although personal data will be deleted from Atlassian services and products following an account deletion, some data from your profile may still be retained in Marketplace apps even after you delete your account. </p><p data-renderer-start-pos='3263'>To find out if your profile information has been stored in a Marketplace app:</p><ol class='ak-ol'><li><p data-renderer-start-pos='3342'>Check your inbox for an email from Atlassian confirming that your account was deleted.</p></li><li><p data-renderer-start-pos='3432'>Select the Marketplace listing link in the confirmation email.</p></li><li><p data-renderer-start-pos='3498'>Refer to the vendor privacy policy. </p></li><li><p data-renderer-start-pos='3538'>Contact the organization鈥檚 admins or support team to confirm if any of the listed apps have stored your information.</p></li></ol><h2 id='Restore-your-deleted-account'>Restore your deleted account</h2><p data-renderer-start-pos='3690'>If you change your mind, you can restore your account before the 14-day grace period is over. Once the grace period ends, your account will be permanently deleted and you won鈥檛 be able to restore it.</p><p data-renderer-start-pos='3891'>To restore an account:</p><ol class='ak-ol'><li><p data-renderer-start-pos='3915'>Log in to your account at聽<a class='sc-gpHHfC prKHQ' href='https://id.atlassian.com/' title='https://id.atlassian.com/'>https://id.atlassian.com/</a>.</p></li><li><p data-renderer-start-pos='3971'>Select聽<strong>Cancel deletion</strong> from the screen that appears.</p></li></ol><p data-renderer-start-pos='4029'>Your account will now be restored and you鈥檒l be able to log in to all services and products you have previously accessed.</p></div></div></div></div>","cacLastModifiedContent":null,"collectionId":"6BnuCtp4Xt8CrSpeMxZmsT","collections":[{"id":"63KW7O8fBfVJRuPM4QwDSN","pageType":"Documentation","title":"Get access to your Atlassian cloud products","description":"Discover important Atlassian cloud account log in information, including troubleshooting problems.","url":"/atlassian-account/docs/get-access-to-your-atlassian-cloud-products/"},{"id":"6BnuCtp4Xt8CrSpeMxZmsT","pageType":"Documentation","title":"Manage your Atlassian account","description":"Make changes to your individual Atlassian account profile.","url":"/atlassian-account/docs/manage-your-atlassian-account/"},{"id":"773uFzBviNI1Cx5ZdIxkvV","pageType":"Documentation","title":"Keep your Atlassian account secure","description":"Follow steps and best practices to protect your account.","url":"/atlassian-account/docs/keep-your-atlassian-account-secure/"},{"id":"6TFXXydUYGlAfbSx4taNwE","pageType":"Documentation","title":"Work with Atlassian teams across your products","description":"Learn how to create and manage your Atlassian teams and profiles.","url":"/atlassian-account/docs/work-with-atlassian-teams-across-your-products/"}],"confluencePageId":null,"context":{"id":"6ZuqXmRiE2XTrsWbbtpyt9","type":"contextTheme","docsHomeSlug":"/atlassian-account/resources/","icon":{},"deployment":"Not Applicable","hubName":"Atlassian accounts"},"isCACContent":false,"pageType":"Documentation","relatedAppReferences":[],"tableOfContents":[{"title":"What will be deleted with my account?","id":"What-will-be-deleted-with-my-account"},{"title":"Delete your account","id":"Delete-your-account"},{"title":"What happens after an account is deleted?","id":"What-happens-after-an-account-is-deleted"},{"title":"Restore your deleted account","id":"Restore-your-deleted-account"}],"url":"/atlassian-account/docs/delete-your-atlassian-account/","versions":[],"bodyRenderedAdf":"<div class=\"adf__content\"><div style=\"position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden\"></div><div style=\"position:absolute;height:0;width:100%\"><object data=\"about:blank\" type=\"text/html\" style=\"position:absolute;height:0;width:100%\" aria-hidden=\"true\" tabindex=\"-1\"></object></div><div class=\"ak-renderer-wrapper sc-eLExRp bnrnIK\"><div></div><div class=\"sc-drMfKT epWcjw\"><div class=\"ak-renderer-document\"><p data-renderer-start-pos=\"0\">You can delete your Atlassian account. You鈥檒l have a 14-day聽grace period following the deletion request, during which聽the account will appear as temporarily deactivated. You can cancel the deletion in this time. Once this period ends, the account will be permanently deleted.</p><p data-renderer-start-pos=\"277\">This page explains how to delete your own Atlassian account. </p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"340\">If you want to stop subscribing to Atlassian products, see <a class=\"sc-gpHHfC prKHQ\" href=\"https://support.atlassian.com/subscriptions-and-billing/docs/cancel-your-site-subscription/\" title=\"https://support.atlassian.com/subscriptions-and-billing/docs/cancel-your-site-subscription/\">Cancel your site subscription</a>. </p></li><li><p data-renderer-start-pos=\"434\">If you're an organization admin looking to delete an account that your organization manages, see <a class=\"sc-gpHHfC prKHQ\" href=\"https://support.atlassian.com/user-management/docs/delete-a-managed-account/\" title=\"https://support.atlassian.com/user-management/docs/delete-a-managed-account/\">Delete a managed account</a>.</p></li></ul><h2 id=\"What-will-be-deleted-with-my-account?\">What will be deleted with my account?</h2><p data-renderer-start-pos=\"601\">If you delete your account, you鈥檒l no longer be able to access Atlassian products or services with that account. You won鈥檛 be able to raise technical support tickets at聽<a class=\"sc-gpHHfC prKHQ\" href=\"http://support.atlassian.com/\" title=\"http://support.atlassian.com/\">support.atlassian.com</a>, access your profile at聽<a class=\"sc-gpHHfC prKHQ\" href=\"http://my.atlassian.com/\" title=\"http://my.atlassian.com/\">my.atlassian.com</a>, or post at聽<a class=\"sc-gpHHfC prKHQ\" href=\"http://community.atlassian.com/\" title=\"http://community.atlassian.com/\">community.atlassian.com</a>.</p><p data-renderer-start-pos=\"871\">After you delete your account, personal data will be also deleted from all Atlassian services accessed by your account within 30 days, unless we're required to keep it for legitimate business or legal purposes. We may need to retain information related to purchases, records showing that we deleted your account, or data that鈥檚 part of an active lawsuit. </p><div class=\"pm-table-container \" data-layout=\"default\" style=\"width:inherit\"><div class=\"pm-table-wrapper\"><table data-number-column=\"false\"><colgroup><col style=\"width:289px\"/><col style=\"width:289px\"/></colgroup><tbody><tr><th rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p data-renderer-start-pos=\"1228\"><strong>Data that will be deleted</strong></p></th><th rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p data-renderer-start-pos=\"1257\"><strong>Data that won鈥檛 be deleted</strong></p></th></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p data-renderer-start-pos=\"1289\">Full name, public name and email address</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p data-renderer-start-pos=\"1333\">Content you created with Atlassian account services, such as pages, issues, and comments you created in Atlassian products.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p data-renderer-start-pos=\"1462\">Job title, department and organization</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p data-renderer-start-pos=\"1504\">Any personal data mentioned in content that鈥檚 been created, such as names or email addresses typed into a page or issue.</p></td></tr><tr><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p data-renderer-start-pos=\"1630\">Atlassian profile picture, location and time zone</p></td><td rowspan=\"1\" colSpan=\"1\" data-colwidth=\"340\"><p data-renderer-start-pos=\"1683\">Your profile information that might have been stored in Marketplace and custom apps installed in products.</p></td></tr></tbody></table></div></div><div style=\"background:#DEEBFF\" class=\"ak-editor-panel\" data-panel-type=\"info\"><span style=\"color:#0052CC\" class=\"ak-editor-panel__icon\"><span class=\"sc-cbkKFq cBngba\" role=\"img\" aria-label=\"Panel info\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" focusable=\"false\" role=\"presentation\"><path d=\"M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z\" fill=\"currentColor\" fill-rule=\"evenodd\"/></svg></span></span><div class=\"ak-editor-panel__content\"><p data-renderer-start-pos=\"1797\">Deleting your Atlassian account won't delete your Jira Align, Halp, Opsgenie, or Loom accounts. <br/>To delete an account for:</p><ul class=\"ak-ul\"><li><p data-renderer-start-pos=\"1921\">Jira Align Atlassian data, email Jira Align Support support at <a class=\"sc-gpHHfC prKHQ\" href=\"mailto:jira-align-support@atlassian.com\" title=\"mailto:jira-align-support@atlassian.com\">jira-align-support@atlassian.com</a>. </p></li><li><p data-renderer-start-pos=\"2022\">Jira Align product account, contact with your Jira Align administrator.</p></li><li><p data-renderer-start-pos=\"2097\">Halp account, you need to open a Halp support ticket at<a class=\"sc-gpHHfC prKHQ\" href=\"https://support.atlassian.com/halp/\" title=\"https://support.atlassian.com/halp/\"> Halp support</a></p></li><li><p data-renderer-start-pos=\"2169\">If your Opsgenie account isn't using an Atlassian account, see <a class=\"sc-gpHHfC prKHQ\" href=\"https://support.atlassian.com/opsgenie/docs/delete-an-account/\" title=\"https://support.atlassian.com/opsgenie/docs/delete-an-account/\">Delete your Opsgenie account</a></p></li><li><p data-renderer-start-pos=\"2264\">To delete a Loom account, see <a class=\"sc-gpHHfC prKHQ\" href=\"https://support.loom.com/hc/en-us/articles/360016646238-How-to-delete-your-account\" title=\"https://support.loom.com/hc/en-us/articles/360016646238-How-to-delete-your-account\">How to delete your account</a></p></li></ul></div></div><h2 id=\"Delete-your-account\">Delete your account</h2><p data-renderer-start-pos=\"2349\">To delete an account:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"2372\">Access your <strong>Account settings </strong>at <a class=\"sc-gpHHfC prKHQ\" href=\"https://id.atlassian.com/manage-profile\" title=\"https://id.atlassian.com/manage-profile\">id.atlassian.com/manage-profile</a>.</p></li><li><p data-renderer-start-pos=\"2440\">Select <strong>Account preferences</strong>.</p></li><li><p data-renderer-start-pos=\"2471\">Navigate to the聽<strong>Delete your account</strong> section and select聽<strong>Delete account</strong>.</p></li><li><p data-renderer-start-pos=\"2545\">Before you delete the account,聽carefully read what happens to the deleted account.</p></li><li><p data-renderer-start-pos=\"2631\">Select聽<strong>Delete account</strong> and confirm you want to delete it in the confirmation dialog that appears.</p></li></ol><h2 id=\"What-happens-after-an-account-is-deleted?\">What happens after an account is deleted?</h2><p data-renderer-start-pos=\"2776\">During the 14-day grace period following an account deletion request, other users will still see your name in product along with a聽<strong>Deactivated</strong>聽lozenge. When your account is permanently deleted,聽<strong>Former user</strong>聽will appear in place of your name along with a聽<strong>Deleted</strong> lozenge. </p><p data-renderer-start-pos=\"3048\">Although personal data will be deleted from Atlassian services and products following an account deletion, some data from your profile may still be retained in Marketplace apps even after you delete your account. </p><p data-renderer-start-pos=\"3263\">To find out if your profile information has been stored in a Marketplace app:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"3342\">Check your inbox for an email from Atlassian confirming that your account was deleted.</p></li><li><p data-renderer-start-pos=\"3432\">Select the Marketplace listing link in the confirmation email.</p></li><li><p data-renderer-start-pos=\"3498\">Refer to the vendor privacy policy. </p></li><li><p data-renderer-start-pos=\"3538\">Contact the organization鈥檚 admins or support team to confirm if any of the listed apps have stored your information.</p></li></ol><h2 id=\"Restore-your-deleted-account\">Restore your deleted account</h2><p data-renderer-start-pos=\"3690\">If you change your mind, you can restore your account before the 14-day grace period is over. Once the grace period ends, your account will be permanently deleted and you won鈥檛 be able to restore it.</p><p data-renderer-start-pos=\"3891\">To restore an account:</p><ol class=\"ak-ol\"><li><p data-renderer-start-pos=\"3915\">Log in to your account at聽<a class=\"sc-gpHHfC prKHQ\" href=\"https://id.atlassian.com/\" title=\"https://id.atlassian.com/\">https://id.atlassian.com/</a>.</p></li><li><p data-renderer-start-pos=\"3971\">Select聽<strong>Cancel deletion</strong> from the screen that appears.</p></li></ol><p data-renderer-start-pos=\"4029\">Your account will now be restored and you鈥檒l be able to log in to all services and products you have previously accessed.</p></div></div></div></div>","metadata":{"id":"dyFjaGJmZa6WQ84OA84SU","type":"sitewideMetadata","publisher":"Atlassian","language":"en-US","license":"Except where otherwise noted, content in this space is licensed under a <a href=\"https://creativecommons.org/licenses/by/2.5/au/\">Creative Commons Attribution 2.5 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style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span style="align-items:center;align-self:center;flex:1 1 auto;margin:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;transition:opacity 0.3s;opacity:1">Manage your Atlassian account</span></span></a></div></div></div></div><article class="topic__inner-container margin-top-medium" id="maincontent"><div class="title margin-bottom-medium"><h1>Delete your Atlassian account</h1></div><div class="topic__body"><div><div class='adf__content'><div style='position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden'></div><div style='position:absolute;height:0;width:100%'><object data='about:blank' type='text/html' style='position:absolute;height:0;width:100%' aria-hidden='true' tabindex='-1'></object></div><div class='ak-renderer-wrapper sc-eLExRp bnrnIK'><div></div><div class='sc-drMfKT epWcjw'><div class='ak-renderer-document'><p data-renderer-start-pos='0'>You can delete your Atlassian account. You鈥檒l have a 14-day聽grace period following the deletion request, during which聽the account will appear as temporarily deactivated. You can cancel the deletion in this time. Once this period ends, the account will be permanently deleted.</p><p data-renderer-start-pos='277'>This page explains how to delete your own Atlassian account. </p><ul class='ak-ul'><li><p data-renderer-start-pos='340'>If you want to stop subscribing to Atlassian products, see <a class='sc-gpHHfC prKHQ' href='https://support.atlassian.com/subscriptions-and-billing/docs/cancel-your-site-subscription/' title='https://support.atlassian.com/subscriptions-and-billing/docs/cancel-your-site-subscription/'>Cancel your site subscription</a>. </p></li><li><p data-renderer-start-pos='434'>If you're an organization admin looking to delete an account that your organization manages, see <a class='sc-gpHHfC prKHQ' href='https://support.atlassian.com/user-management/docs/delete-a-managed-account/' title='https://support.atlassian.com/user-management/docs/delete-a-managed-account/'>Delete a managed account</a>.</p></li></ul><h2 id='What-will-be-deleted-with-my-account'>What will be deleted with my account?</h2><p data-renderer-start-pos='601'>If you delete your account, you鈥檒l no longer be able to access Atlassian products or services with that account. You won鈥檛 be able to raise technical support tickets at聽<a class='sc-gpHHfC prKHQ' href='http://support.atlassian.com/' title='http://support.atlassian.com/'>support.atlassian.com</a>, access your profile at聽<a class='sc-gpHHfC prKHQ' href='http://my.atlassian.com/' title='http://my.atlassian.com/'>my.atlassian.com</a>, or post at聽<a class='sc-gpHHfC prKHQ' href='http://community.atlassian.com/' title='http://community.atlassian.com/'>community.atlassian.com</a>.</p><p data-renderer-start-pos='871'>After you delete your account, personal data will be also deleted from all Atlassian services accessed by your account within 30 days, unless we're required to keep it for legitimate business or legal purposes. We may need to retain information related to purchases, records showing that we deleted your account, or data that鈥檚 part of an active lawsuit. </p><div class='pm-table-container ' data-layout='default' style='width:inherit'><div class='pm-table-wrapper'><table data-number-column='false'><colgroup><col style='width:289px'><col style='width:289px'></colgroup><tbody><tr><th rowspan='1' colSpan='1' data-colwidth='340'><p data-renderer-start-pos='1228'><strong>Data that will be deleted</strong></p></th><th rowspan='1' colSpan='1' data-colwidth='340'><p data-renderer-start-pos='1257'><strong>Data that won鈥檛 be deleted</strong></p></th></tr><tr><td rowspan='1' colSpan='1' data-colwidth='340'><p data-renderer-start-pos='1289'>Full name, public name and email address</p></td><td rowspan='1' colSpan='1' data-colwidth='340'><p data-renderer-start-pos='1333'>Content you created with Atlassian account services, such as pages, issues, and comments you created in Atlassian products.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='340'><p data-renderer-start-pos='1462'>Job title, department and organization</p></td><td rowspan='1' colSpan='1' data-colwidth='340'><p data-renderer-start-pos='1504'>Any personal data mentioned in content that鈥檚 been created, such as names or email addresses typed into a page or issue.</p></td></tr><tr><td rowspan='1' colSpan='1' data-colwidth='340'><p data-renderer-start-pos='1630'>Atlassian profile picture, location and time zone</p></td><td rowspan='1' colSpan='1' data-colwidth='340'><p data-renderer-start-pos='1683'>Your profile information that might have been stored in Marketplace and custom apps installed in products.</p></td></tr></tbody></table></div></div><div style='background:#DEEBFF' class='ak-editor-panel' data-panel-type='info'><span style='color:#0052CC' class='ak-editor-panel__icon'><span class='sc-cbkKFq cBngba' role='img' aria-label='Panel info'><svg width='24' height='24' viewBox='0 0 24 24' focusable='false' role='presentation'><path d='M12 20a8 8 0 1 1 0-16 8 8 0 0 1 0 16zm0-8.5a1 1 0 0 0-1 1V15a1 1 0 0 0 2 0v-2.5a1 1 0 0 0-1-1zm0-1.125a1.375 1.375 0 1 0 0-2.75 1.375 1.375 0 0 0 0 2.75z' fill='currentColor' fill-rule='evenodd'></path></svg></span></span><div class='ak-editor-panel__content'><p data-renderer-start-pos='1797'>Deleting your Atlassian account won't delete your Jira Align, Halp, Opsgenie, or Loom accounts. <br>To delete an account for:</p><ul class='ak-ul'><li><p data-renderer-start-pos='1921'>Jira Align Atlassian data, email Jira Align Support support at <a class='sc-gpHHfC prKHQ' href='mailto:jira-align-support@atlassian.com' title='mailto:jira-align-support@atlassian.com'>jira-align-support@atlassian.com</a>. </p></li><li><p data-renderer-start-pos='2022'>Jira Align product account, contact with your Jira Align administrator.</p></li><li><p data-renderer-start-pos='2097'>Halp account, you need to open a Halp support ticket at<a class='sc-gpHHfC prKHQ' href='https://support.atlassian.com/halp/' title='https://support.atlassian.com/halp/'> Halp support</a></p></li><li><p data-renderer-start-pos='2169'>If your Opsgenie account isn't using an Atlassian account, see <a class='sc-gpHHfC prKHQ' href='https://support.atlassian.com/opsgenie/docs/delete-an-account/' title='https://support.atlassian.com/opsgenie/docs/delete-an-account/'>Delete your Opsgenie account</a></p></li><li><p data-renderer-start-pos='2264'>To delete a Loom account, see <a class='sc-gpHHfC prKHQ' href='https://support.loom.com/hc/en-us/articles/360016646238-How-to-delete-your-account' title='https://support.loom.com/hc/en-us/articles/360016646238-How-to-delete-your-account'>How to delete your account</a></p></li></ul></div></div><h2 id='Delete-your-account'>Delete your account</h2><p data-renderer-start-pos='2349'>To delete an account:</p><ol class='ak-ol'><li><p data-renderer-start-pos='2372'>Access your <strong>Account settings </strong>at <a class='sc-gpHHfC prKHQ' href='https://id.atlassian.com/manage-profile' title='https://id.atlassian.com/manage-profile'>id.atlassian.com/manage-profile</a>.</p></li><li><p data-renderer-start-pos='2440'>Select <strong>Account preferences</strong>.</p></li><li><p data-renderer-start-pos='2471'>Navigate to the聽<strong>Delete your account</strong> section and select聽<strong>Delete account</strong>.</p></li><li><p data-renderer-start-pos='2545'>Before you delete the account,聽carefully read what happens to the deleted account.</p></li><li><p data-renderer-start-pos='2631'>Select聽<strong>Delete account</strong> and confirm you want to delete it in the confirmation dialog that appears.</p></li></ol><h2 id='What-happens-after-an-account-is-deleted'>What happens after an account is deleted?</h2><p data-renderer-start-pos='2776'>During the 14-day grace period following an account deletion request, other users will still see your name in product along with a聽<strong>Deactivated</strong>聽lozenge. When your account is permanently deleted,聽<strong>Former user</strong>聽will appear in place of your name along with a聽<strong>Deleted</strong> lozenge. </p><p data-renderer-start-pos='3048'>Although personal data will be deleted from Atlassian services and products following an account deletion, some data from your profile may still be retained in Marketplace apps even after you delete your account. </p><p data-renderer-start-pos='3263'>To find out if your profile information has been stored in a Marketplace app:</p><ol class='ak-ol'><li><p data-renderer-start-pos='3342'>Check your inbox for an email from Atlassian confirming that your account was deleted.</p></li><li><p data-renderer-start-pos='3432'>Select the Marketplace listing link in the confirmation email.</p></li><li><p data-renderer-start-pos='3498'>Refer to the vendor privacy policy. </p></li><li><p data-renderer-start-pos='3538'>Contact the organization鈥檚 admins or support team to confirm if any of the listed apps have stored your information.</p></li></ol><h2 id='Restore-your-deleted-account'>Restore your deleted account</h2><p data-renderer-start-pos='3690'>If you change your mind, you can restore your account before the 14-day grace period is over. Once the grace period ends, your account will be permanently deleted and you won鈥檛 be able to restore it.</p><p data-renderer-start-pos='3891'>To restore an account:</p><ol class='ak-ol'><li><p data-renderer-start-pos='3915'>Log in to your account at聽<a class='sc-gpHHfC prKHQ' href='https://id.atlassian.com/' title='https://id.atlassian.com/'>https://id.atlassian.com/</a>.</p></li><li><p data-renderer-start-pos='3971'>Select聽<strong>Cancel deletion</strong> from the screen that appears.</p></li></ol><p data-renderer-start-pos='4029'>Your account will now be restored and you鈥檒l be able to log in to all services and products you have previously accessed.</p></div></div></div></div></div><div data-testid="feedback_buttons" class="feedback"><p class="feedback__question-text">Was this helpful?</p><button class="feedback__yes-button sc-dxgOiQ gPvoGh" spacing="default" type="button"><span style="align-self:center;display:inline-flex;flex-wrap:nowrap;max-width:100%;position:relative"><span 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