Kristie Poon, Author at Salesforce

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} } ] } ] } ] } }"></hgf-c360contextnav> </div> <main id="main-content"> <div class="bleed-wrap"> <div class="author-bio"> <div class="container"> <div class="grid grid--author">  <div class="author-bio__avatar"> <span class="img-object-fit img-object-fit--is-round"><img src="https://www.salesforce.com/ap/blog/wp-content/uploads/sites/8/2024/09/kristie-poon.webp?w=200" sizes="100vw" srcset="https://www.salesforce.com/ap/blog/wp-content/uploads/sites/8/2024/09/kristie-poon.webp 200w, https://www.salesforce.com/ap/blog/wp-content/uploads/sites/8/2024/09/kristie-poon.webp?w=132&h=150 132w" alt="" loading="lazy" /></span> </div>  <div class="author-bio__content"> <span class="screen-reader-text">author name</span> <h1 class="h2">Kristie Poon</h1> <div class="author-bio__details"> <span class="author-bio__background label label--secondary color-brand-dark"> My Background </span> <p>Kristie Poon is a Director of Product Marketing for Salesforce where she leads strategy and develops the content for SMB Marketing. Her program oversees social and SEO initiatives and builds brand awareness for Salesforce Essentials and Salesforce for SMB solutions. Connect with her on LinkedIn.</p> </div> </div> </div> </div> <div class="author-bio__ornament"> <img src="https://www.salesforce.com/ap/blog/wp-content/themes/salesforce-blog/assets/images/author-header-greenbush@1x.png" alt=""> </div> </div> <div class="author-container"> <div class="container__inner container"> <div class="grid grid--2-1"> <div class="author-posts"> <article class="card card--wide"> <div class="card__contents"> <a href="https://www.salesforce.com/ap/blog/ai-for-small-business/" class="card__thumbnail" aria-label="Read AI For Small Business is Here — Get Ready With These Tips " tabindex="-1" target="_self"> <span class="img-object-fit"><img src="https://www.salesforce.com/ap/blog/wp-content/uploads/sites/8/2024/04/ai-for-small-business-is-here.webp?w=300" sizes="100vw" srcset="https://www.salesforce.com/ap/blog/wp-content/uploads/sites/8/2024/04/ai-for-small-business-is-here.webp 767w, https://www.salesforce.com/ap/blog/wp-content/uploads/sites/8/2024/04/ai-for-small-business-is-here.webp?w=300&h=160 300w, https://www.salesforce.com/ap/blog/wp-content/uploads/sites/8/2024/04/ai-for-small-business-is-here.webp?w=150&h=80 150w" alt="" loading="eager" /></span> </a> <header class="card__header"> <div class="card__taxonomies"> <a href="https://www.salesforce.com/ap/blog/category/small-business/" class="sf-tag topic topic--small-business sf-tag--small-business" aria-label="Filed under Small Business" > Small Business</a> </div> <h2 class="card__title h3"> <a href="https://www.salesforce.com/ap/blog/ai-for-small-business/" target="_self"> AI For Small Business is Here — Get Ready With These Tips </a> </h2> </header> </div> <div class="card__meta-contents"> <div class="card__meta"> <div class="byline-meta byline-meta--1"> <address class="byline"> <a href="https://www.salesforce.com/ap/blog/author/kristie-poon/" class="byline__contents"> <span class="byline__avatar"> <span class="img-object-fit img-object-fit--is-round"><img src="https://www.salesforce.com/ap/blog/wp-content/uploads/sites/8/2024/09/kristie-poon.webp?w=132&quality=60" sizes="96px" srcset="https://www.salesforce.com/ap/blog/wp-content/uploads/sites/8/2024/09/kristie-poon.webp 200w, https://www.salesforce.com/ap/blog/wp-content/uploads/sites/8/2024/09/kristie-poon.webp?w=132&h=150 132w" alt="" aria-hidden="true" loading="lazy" /></span> </span> <span class="byline__title label"> <span class="byline__name">Kristie</span> <span class="byline__name">Poon</span> </span> </a> </address> </div> <time class="card__date label" datetime="2024-04-25"> April 25, 2024</time> </div> <div class="card__excerpt"> <p class="body-2"> Understanding how AI for small business can improve your operations and customer experience doesn’t have to be hard. </p> </div> <ul class="card__topics topic-list"> <li> <a href="https://www.salesforce.com/ap/blog/category/automation/" class="label-secondary"> Automation </a> 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