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Al-Ansari</title> <meta name="description" content="Search results for: Shoug Al-Ansari"> <meta name="keywords" content="Shoug Al-Ansari"> <meta name="viewport" content="width=device-width, initial-scale=1, minimum-scale=1, maximum-scale=1, user-scalable=no"> <meta charset="utf-8"> <link href="https://cdn.waset.org/favicon.ico" type="image/x-icon" rel="shortcut icon"> <link href="https://cdn.waset.org/static/plugins/bootstrap-4.2.1/css/bootstrap.min.css" rel="stylesheet"> <link href="https://cdn.waset.org/static/plugins/fontawesome/css/all.min.css" rel="stylesheet"> <link href="https://cdn.waset.org/static/css/site.css?v=150220211555" rel="stylesheet"> </head> <body> <header> <div class="container"> <nav class="navbar navbar-expand-lg navbar-light"> <a class="navbar-brand" href="https://waset.org"> <img src="https://cdn.waset.org/static/images/wasetc.png" alt="Open Science Research Excellence" title="Open Science Research Excellence" /> </a> <button class="d-block d-lg-none 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action="https://publications.waset.org/abstracts/search"> <div id="custom-search-input"> <div class="input-group"> <i class="fas fa-search"></i> <input type="text" class="search-query" name="q" placeholder="Author, Title, Abstract, Keywords" value="Shoug Al-Ansari"> <input type="submit" class="btn_search" value="Search"> </div> </div> </form> </div> </div> <div class="row mt-3"> <div class="col-sm-3"> <div class="card"> <div class="card-body"><strong>Commenced</strong> in January 2007</div> </div> </div> <div class="col-sm-3"> <div class="card"> <div class="card-body"><strong>Frequency:</strong> Monthly</div> </div> </div> <div class="col-sm-3"> <div class="card"> <div class="card-body"><strong>Edition:</strong> International</div> </div> </div> <div class="col-sm-3"> <div class="card"> <div class="card-body"><strong>Paper Count:</strong> 7</div> </div> </div> </div> <h1 class="mt-3 mb-3 text-center" style="font-size:1.6rem;">Search results for: Shoug Al-Ansari</h1> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">7</span> Developing a Smart Card Using Internet of Things-Uni-C</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Enji%20E.%20Alzamzami">Enji E. Alzamzami</a>, <a href="https://publications.waset.org/abstracts/search?q=Kholod%20A.%20Almwallad"> Kholod A. Almwallad</a>, <a href="https://publications.waset.org/abstracts/search?q=Rahaf%20J.%20Alwafi"> Rahaf J. Alwafi</a>, <a href="https://publications.waset.org/abstracts/search?q=Roaa%20H.%20Alansari"> Roaa H. Alansari</a>, <a href="https://publications.waset.org/abstracts/search?q=Shatha%20S.%20Alshehri"> Shatha S. Alshehri</a>, <a href="https://publications.waset.org/abstracts/search?q=Aeshah%20A.%20Alsiyami"> Aeshah A. Alsiyami</a> </p> <p class="card-text"><strong>Abstract:</strong></p> This paper demonstrates a system that helps solve the congestion problem at the entrance gates and limits the spread of viruses among people in crowded environments, such as COVID-19, using the IoT (Internet of Things). This system may assist in organizing the campus entry process efficiently by developing a smart card application supported by NFC (Near Field Communication) technology through which users' information could be sent to a reader to share it with the server and allow the server to perform its tasks and send a confirmation response for the request either by acceptance or rejection. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=COVID-19" title="COVID-19">COVID-19</a>, <a href="https://publications.waset.org/abstracts/search?q=IoT" title=" IoT"> IoT</a>, <a href="https://publications.waset.org/abstracts/search?q=NFC%20technology" title=" NFC technology"> NFC technology</a>, <a href="https://publications.waset.org/abstracts/search?q=smart%20card" title=" smart card"> smart card</a> </p> <a href="https://publications.waset.org/abstracts/149076/developing-a-smart-card-using-internet-of-things-uni-c" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/149076.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">136</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">6</span> Reducing Inventory Costs by Reducing Inventory Levels: Kuwait Flour Mills and Bakeries Company</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Dana%20Al-Qattan">Dana Al-Qattan</a>, <a href="https://publications.waset.org/abstracts/search?q=Faiza%20Goodarzi"> Faiza Goodarzi</a>, <a href="https://publications.waset.org/abstracts/search?q=Heba%20Al-Resheedan"> Heba Al-Resheedan</a>, <a href="https://publications.waset.org/abstracts/search?q=Kawther%20Shehab"> Kawther Shehab</a>, <a href="https://publications.waset.org/abstracts/search?q=Shoug%20Al-Ansari"> Shoug Al-Ansari</a> </p> <p class="card-text"><strong>Abstract:</strong></p> This project involves working with different types of forecasting methods and facility planning tools to help the company we have chosen to improve and reduce its inventory, increase its sales, and decrease its wastes and losses. The methods that have been used by the company have shown no improvement in decreasing the annual losses. The research made in the company has shown that no interest has been made in exploring different techniques to help the company. In this report, we introduce several methods and techniques that will help the company make more accurate forecasts and use of the available space efficiently. We expect our approach to reduce costs without affecting the quality of the product, and hence making production more viable. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=production%20planning" title="production planning">production planning</a>, <a href="https://publications.waset.org/abstracts/search?q=inventory%20management" title=" inventory management"> inventory management</a>, <a href="https://publications.waset.org/abstracts/search?q=inventory%20control" title=" inventory control"> inventory control</a>, <a href="https://publications.waset.org/abstracts/search?q=simulation" title=" simulation"> simulation</a>, <a href="https://publications.waset.org/abstracts/search?q=facility%20planning%20and%20design" title=" facility planning and design"> facility planning and design</a>, <a href="https://publications.waset.org/abstracts/search?q=engineering%20economy%20and%20costs" title=" engineering economy and costs"> engineering economy and costs</a> </p> <a href="https://publications.waset.org/abstracts/9187/reducing-inventory-costs-by-reducing-inventory-levels-kuwait-flour-mills-and-bakeries-company" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/9187.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">570</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">5</span> Biochemical Evaluation of Air Conditioning West Water in Jeddah City: Concept of Sustainable Water Resources</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=D.%20Alromi">D. Alromi</a>, <a href="https://publications.waset.org/abstracts/search?q=A.%20Alansari"> A. Alansari</a>, <a href="https://publications.waset.org/abstracts/search?q=S.%20Alghamdi"> S. Alghamdi</a>, <a href="https://publications.waset.org/abstracts/search?q=E.%20Jambi"> E. Jambi</a> </p> <p class="card-text"><strong>Abstract:</strong></p> As the need for water is increasing globally, and the available water resources are barely meeting the current quality of life and economy. Air conditioning (AC) condensate water could be explored as an alternative water source, which could be considered within the global calculations of the water supply. The objective of this study is to better understand the potential for recovery of condensate water from air conditioning systems. The results generated so far showed that the AC produces a high quantity of water, and data analysis revealed that the amount of water is positively and significantly correlated with the humidity (P <= 0.05). In the meantime, the amount of heavy metals has been measuring using ICP-OES. The results, in terms of quantity, clearly show that the AC can be used as an alternative source of water, especially in the regions characterized by high humidity. The results also showed that the amount of produced water depends on the type of AC. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=air%20conditioning%20systems" title="air conditioning systems">air conditioning systems</a>, <a href="https://publications.waset.org/abstracts/search?q=water%20quantity" title=" water quantity"> water quantity</a>, <a href="https://publications.waset.org/abstracts/search?q=water%0D%0Aresources" title=" water resources"> water resources</a>, <a href="https://publications.waset.org/abstracts/search?q=wastewater" title=" wastewater"> wastewater</a> </p> <a href="https://publications.waset.org/abstracts/114549/biochemical-evaluation-of-air-conditioning-west-water-in-jeddah-city-concept-of-sustainable-water-resources" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/114549.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">213</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4</span> Implementing Quality Function Deployment Tool for a Customer Driven New Product Development in a Kuwait SME</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Asma%20AlQahtani">Asma AlQahtani</a>, <a href="https://publications.waset.org/abstracts/search?q=Jumana%20AlHadad"> Jumana AlHadad</a>, <a href="https://publications.waset.org/abstracts/search?q=Maryam%20AlQallaf"> Maryam AlQallaf</a>, <a href="https://publications.waset.org/abstracts/search?q=Shoug%20AlHasan"> Shoug AlHasan </a> </p> <p class="card-text"><strong>Abstract:</strong></p> New product development (NPD) is the complete process of bringing a new product to the customer by integrating the two broad divisions; one involving the idea generation, product design and detail engineering; and the other involving market research and marketing analysis. It is a common practice for companies to undertake some of these tasks simultaneously (concurrent engineering) and also consider them as an ongoing process (continuous development). The current study explores the framework and methodology for a new product development process utilizing the Quality Function Deployment (QFD) tool for bringing the customer opinion into the product development process. An elaborate customer survey with focus groups in the region was carried out to ensure that customer requirements are integrated into new products as early as the design stage including identifying the recognition of need for the new product. A QFD Matrix (House of Quality) was prepared that links customer requirements to product engineering requirements and a feasibility study and risk assessment exercise was carried out for a Small and Medium Enterprise (SME) in Kuwait for development of the new product. SMEs in Kuwait, particularly in manufacturing sector are mainly focused on serving the local demand, and often lack of product quality adversely affects the ability of the companies to compete on a regional/global basis. Further, lack of focus on identifying customer requirements often deters SMEs to envisage the idea of a New Product Development. The current study therefore focuses in utilizing QFD Matrix right from the conceptual design to detail design and to some extent, extending the link this to design of the manufacturing system. The outcome of the project resulted in a development of the prototype for a new molded product which can ensure consistency between the customer鈥檚 requirements and the measurable characteristics of the product. The Engineering Economics and Cost studies were also undertaken to analyse the viability of the new product, the results of which was also linked to the successful implementation of the initial QFD Matrix. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=Quality%20Function%20Deployment" title="Quality Function Deployment">Quality Function Deployment</a>, <a href="https://publications.waset.org/abstracts/search?q=QFD%20Matrix" title=" QFD Matrix"> QFD Matrix</a>, <a href="https://publications.waset.org/abstracts/search?q=new%20product%20development" title=" new product development"> new product development</a>, <a href="https://publications.waset.org/abstracts/search?q=NPD" title=" NPD"> NPD</a>, <a href="https://publications.waset.org/abstracts/search?q=Kuwait%20SMEs" title=" Kuwait SMEs"> Kuwait SMEs</a>, <a href="https://publications.waset.org/abstracts/search?q=prototype%20development" title=" prototype development "> prototype development </a> </p> <a href="https://publications.waset.org/abstracts/9348/implementing-quality-function-deployment-tool-for-a-customer-driven-new-product-development-in-a-kuwait-sme" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/9348.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">414</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">3</span> Impact of Maternal Nationality on Caesarean Section Rate Variation in a High-income Country</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Saheed%20Shittu">Saheed Shittu</a>, <a href="https://publications.waset.org/abstracts/search?q=Lolwa%20Alansari"> Lolwa Alansari</a>, <a href="https://publications.waset.org/abstracts/search?q=Fahed%20Nattouf"> Fahed Nattouf</a>, <a href="https://publications.waset.org/abstracts/search?q=Tawa%20Olukade"> Tawa Olukade</a>, <a href="https://publications.waset.org/abstracts/search?q=Naji%20Abdallah"> Naji Abdallah</a>, <a href="https://publications.waset.org/abstracts/search?q=Tamara%20Alshdafat"> Tamara Alshdafat</a>, <a href="https://publications.waset.org/abstracts/search?q=Sarra%20Amdouni"> Sarra Amdouni</a> </p> <p class="card-text"><strong>Abstract:</strong></p> Cesarean sections (CS), a highly regarded surgical intervention for improving fetal-maternal outcomes and serving as an integral part of emergency obstetric services, are not without complications. Although CS has many advantages, it poses significant risks to both mother and child and increases healthcare expenditures in the long run. The escalating global prevalence of CS, coupled with variations in rates among immigrant populations, has prompted an inquiry into the correlation between CS rates and the nationalities of women undergoing deliveries at Al-Wakra Hospital (AWH), Qatar's second-largest public maternity hospital. This inquiry is motivated by the notable CS rate of 36%, deemed high in comparison to the 34% recorded across other Hamad Medical Corporation (HMC) maternity divisions This is Qatar's first comprehensive investigation of Caesarean section rates and nationalities. A retrospective cross-sectional study was conducted, and data for all births delivered in 2019 were retrieved from the hospital's electronic medical records. The CS rate, the crude rate, and adjusted risks of Caesarean delivery for mothers from each nationality were determined. The common indications for CS were analysed based on nationality. The association between nationality and Caesarean rates was examined using binomial logistic regression analysis considering Qatari women as a standard reference group. The correlation between the CS rate in the country of nationality and the observed CS rate in Qatar was also examined using Pearson's correlation. This study included 4,816 births from 69 different nationalities. CS was performed in 1767 women, equating to 36.5%. The nationalities with the highest CS rates were Egyptian (49.6%), Lebanese (45.5%), Filipino and Indian (both 42.2%). Qatari women recorded a CS rate of 33.4%. The major indication for elective CS was previous multiple CS (39.9%) and one prior CS, where the patient declined vaginal birth after the cesarean (VBAC) option (26.8%). A distinct pattern was noticed: elective CS was predominantly performed on Arab women, whereas emergency CS was common among women of Asian and Sub-Saharan African nationalities. Moreover, a significant correlation was found between the CS rates in Qatar and the women's countries of origin. Also, a high CS rate was linked to instances of previous CS. As a result of these insights, strategic interventions were successfully implemented at the facility to mitigate unwarranted CS, resulting in a notable reduction in CS rate from 36.5% in 2019 to 34% in 2022. This proves the efficacy of the meticulously researched approach. The focus has now shifted to reducing primary CS rates and facilitating well-informed decisions regarding childbirth methods. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=maternal%20nationality" title="maternal nationality">maternal nationality</a>, <a href="https://publications.waset.org/abstracts/search?q=caesarean%20section%20rate%20variation" title=" caesarean section rate variation"> caesarean section rate variation</a>, <a href="https://publications.waset.org/abstracts/search?q=migrants" title=" migrants"> migrants</a>, <a href="https://publications.waset.org/abstracts/search?q=high-income%20country" title=" high-income country"> high-income country</a> </p> <a href="https://publications.waset.org/abstracts/179021/impact-of-maternal-nationality-on-caesarean-section-rate-variation-in-a-high-income-country" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/179021.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">70</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">2</span> Transforming Emergency Care: Revolutionizing Obstetrics and Gynecology Operations for Enhanced Excellence</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Lolwa%20Alansari">Lolwa Alansari</a>, <a href="https://publications.waset.org/abstracts/search?q=Hanen%20Mrabet"> Hanen Mrabet</a>, <a href="https://publications.waset.org/abstracts/search?q=Kholoud%20Khaled"> Kholoud Khaled</a>, <a href="https://publications.waset.org/abstracts/search?q=Abdelhamid%20Azhaghdani"> Abdelhamid Azhaghdani</a>, <a href="https://publications.waset.org/abstracts/search?q=Sufia%20Athar"> Sufia Athar</a>, <a href="https://publications.waset.org/abstracts/search?q=Aska%20Kaima"> Aska Kaima</a>, <a href="https://publications.waset.org/abstracts/search?q=Zaineb%20Mhamdia"> Zaineb Mhamdia</a>, <a href="https://publications.waset.org/abstracts/search?q=Zubaria%20Altaf"> Zubaria Altaf</a>, <a href="https://publications.waset.org/abstracts/search?q=Almunzer%20Zakaria"> Almunzer Zakaria</a>, <a href="https://publications.waset.org/abstracts/search?q=Tamara%20Alshadafat"> Tamara Alshadafat</a> </p> <p class="card-text"><strong>Abstract:</strong></p> Introduction: The Obstetrics and Gynecology Emergency Department at Alwakra Hospital has faced significant challenges, which have been further worsened by the impact of the COVID-19 pandemic. These challenges involve issues such as overcrowding, extended wait times, and a notable surge in demand for emergency care services. Moreover, prolonged waiting times have emerged as a primary factor contributing to situations where patients leave without receiving attention, known as left without being seen (LWBS), and unexpectedly abscond. Addressing the issue of insufficient patient mobility in the obstetrics and gynecology emergency department has brought about substantial improvements in patient care, healthcare administration, and overall departmental efficiency. These changes have not only alleviated overcrowding but have also elevated the quality of emergency care, resulting in higher patient satisfaction, better outcomes, and operational rewards. Methodology: The COVID-19 pandemic has served as a catalyst for substantial transformations in the obstetrics and gynecology emergency, aligning seamlessly with the strategic direction of Hamad Medical Corporation (HMC). The fundamental aim of this initiative is to revolutionize the operational efficiency of the OB-GYN ED. To accomplish this mission, a range of transformations has been initiated, focusing on essential areas such as digitizing systems, optimizing resource allocation, enhancing budget efficiency, and reducing overall costs. The project utilized the Plan-Do-Study-Act (PDSA) model, involving a diverse team collecting baseline data and introducing throughput improvements. Post-implementation data and feedback were analysed, leading to the integration of effective interventions into standard procedures. These interventions included optimized space utilization, real-time communication, bedside registration, technology integration, pre-triage screening, enhanced communication and patient education, consultant presence, and a culture of continuous improvement. These strategies significantly reduced waiting times, enhancing both patient care and operational efficiency. Results: Results demonstrated a substantial reduction in overall average waiting time, dropping from 35 to approximately 14 minutes by August 2023. The wait times for priority 1 cases have been reduced from 22 to 0 minutes, and for priority 2 cases, the wait times have been reduced from 32 to approximately 13.6 minutes. The proportion of patients spending less than 8 hours in the OB ED observation beds rose from 74% in January 2022 to over 98% in 2023. Notably, there was a remarkable decrease in LWBS and absconded patient rates from 2020 to 2023. Conclusion: The project initiated a profound change in the department's operational environment. Efficiency became deeply embedded in the unit's culture, promoting teamwork among staff that went beyond the project's original focus and had a positive influence on operations in other departments. This effectiveness not only made processes more efficient but also resulted in significant cost reductions for the hospital. These cost savings were achieved by reducing wait times, which in turn led to fewer prolonged patient stays and reduced the need for additional treatments. These continuous improvement initiatives have now become an integral part of the Obstetrics and Gynecology Division's standard operating procedures, ensuring that the positive changes brought about by the project persist and evolve over time. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=overcrowding" title="overcrowding">overcrowding</a>, <a href="https://publications.waset.org/abstracts/search?q=waiting%20time" title=" waiting time"> waiting time</a>, <a href="https://publications.waset.org/abstracts/search?q=person%20centered%20care" title=" person centered care"> person centered care</a>, <a href="https://publications.waset.org/abstracts/search?q=quality%20initiatives" title=" quality initiatives"> quality initiatives</a> </p> <a href="https://publications.waset.org/abstracts/178975/transforming-emergency-care-revolutionizing-obstetrics-and-gynecology-operations-for-enhanced-excellence" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/178975.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">65</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">1</span> Improving Patient Journey in the Obstetrics and Gynecology Emergency Department: A Comprehensive Analysis of Patient Experience</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Lolwa%20Alansari">Lolwa Alansari</a>, <a href="https://publications.waset.org/abstracts/search?q=Abdelhamid%20Azhaghdani"> Abdelhamid Azhaghdani</a>, <a href="https://publications.waset.org/abstracts/search?q=Sufia%20Athar"> Sufia Athar</a>, <a href="https://publications.waset.org/abstracts/search?q=Hanen%20Mrabet"> Hanen Mrabet</a>, <a href="https://publications.waset.org/abstracts/search?q=Annaliza%20Cruz"> Annaliza Cruz</a>, <a href="https://publications.waset.org/abstracts/search?q=Tamara%20Alshadafat"> Tamara Alshadafat</a>, <a href="https://publications.waset.org/abstracts/search?q=Almunzer%20Zakaria"> Almunzer Zakaria</a> </p> <p class="card-text"><strong>Abstract:</strong></p> Introduction: Improving the patient experience is a fundamental pillar of healthcare's quadruple aims. Recognizing the importance of patient experiences and perceptions in healthcare interactions is pivotal for driving quality improvement. This abstract centers around the Patient Experience Program, an endeavor crafted with the purpose of comprehending and elevating the experiences of patients in the Obstetrics & Gynecology Emergency Department (OB/GYN ED). Methodology: This comprehensive endeavor unfolded through a structured sequence of phases following Plan-Do-Study-Act (PDSA) model, spanning over 12 months, focused on enhancing patient experiences in the Obstetrics & Gynecology Emergency Department (OB/GYN ED). The study meticulously examined the journeys of patients with acute obstetrics and gynecological conditions, collecting data from over 100 participants monthly. The inclusive approach covered patients of different priority levels (1-5) admitted for acute conditions, with no exclusions. Historical data from March and April 2022 serves as a benchmark for comparison, strengthening causality claims by providing a baseline understanding of OB/GYN ED performance before interventions. Additionally, the methodology includes the incorporation of staff engagement surveys to comprehensively understand the experiences of healthcare professionals with the implemented improvements. Data extraction involved administering open-ended questions and comment sections to gather rich qualitative insights. The survey covered various aspects of the patient journey, including communication, emotional support, timely access to care, care coordination, and patient-centered decision-making. The project's data analysis utilized a mixed-methods approach, combining qualitative techniques to identify recurring themes and extract actionable insights and quantitative methods to assess patient satisfaction scores and relevant metrics over time, facilitating the measurement of intervention impact and longitudinal tracking of changes. From the themes we discovered in both the online and in-person patient experience surveys, several key findings emerged that guided us in initiating improvements, including effective communication and information sharing, providing emotional support and empathy, ensuring timely access to care, fostering care coordination and continuity, and promoting patient-centered decision-making. Results: The project yielded substantial positive outcomes, significantly improving patient experiences in the OB/GYN ED. Patient satisfaction levels rose from 62% to a consistent 98%, with notable improvements in satisfaction with care plan information and physician care. Waiting time satisfaction increased from 68% to a steady 97%. The project positively impacted nurses' and midwives' job satisfaction, increasing from 64% to an impressive 94%. Operational metrics displayed positive trends, including a decrease in the "left without being seen" rate from 3% to 1%, the discharge against medical advice rate dropping from 8% to 1%, and the absconded rate reducing from 3% to 0%. These outcomes underscore the project's effectiveness in enhancing both patient and staff experiences in the healthcare setting. Conclusion: The use of a patient experience questionnaire has been substantiated by evidence-based research as an effective tool for improving the patient experience, guiding interventions, and enhancing overall healthcare quality in the OB/GYN ED. The project's interventions have resulted in a more efficient allocation of resources, reduced hospital stays, and minimized unnecessary resource utilization. This, in turn, contributes to cost savings for the healthcare facility. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=patient%20experience" title="patient experience">patient experience</a>, <a href="https://publications.waset.org/abstracts/search?q=patient%20survey" title=" patient survey"> patient survey</a>, <a href="https://publications.waset.org/abstracts/search?q=person%20centered%20care" title=" person centered care"> person centered care</a>, <a href="https://publications.waset.org/abstracts/search?q=quality%20initiatives" title=" quality initiatives"> quality initiatives</a> </p> <a href="https://publications.waset.org/abstracts/178979/improving-patient-journey-in-the-obstetrics-and-gynecology-emergency-department-a-comprehensive-analysis-of-patient-experience" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/178979.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">57</span> </span> </div> </div> </div> </main> <footer> <div id="infolinks" class="pt-3 pb-2"> <div class="container"> <div style="background-color:#f5f5f5;" class="p-3"> <div class="row"> <div class="col-md-2"> <ul class="list-unstyled"> About <li><a href="https://waset.org/page/support">About Us</a></li> <li><a href="https://waset.org/page/support#legal-information">Legal</a></li> <li><a target="_blank" rel="nofollow" href="https://publications.waset.org/static/files/WASET-16th-foundational-anniversary.pdf">WASET celebrates its 16th foundational anniversary</a></li> </ul> </div> <div class="col-md-2"> <ul class="list-unstyled"> Account <li><a href="https://waset.org/profile">My Account</a></li> </ul> </div> <div class="col-md-2"> <ul class="list-unstyled"> Explore <li><a href="https://waset.org/disciplines">Disciplines</a></li> <li><a href="https://waset.org/conferences">Conferences</a></li> <li><a href="https://waset.org/conference-programs">Conference Program</a></li> <li><a href="https://waset.org/committees">Committees</a></li> <li><a href="https://publications.waset.org">Publications</a></li> </ul> </div> <div class="col-md-2"> <ul class="list-unstyled"> Research <li><a href="https://publications.waset.org/abstracts">Abstracts</a></li> <li><a href="https://publications.waset.org">Periodicals</a></li> <li><a href="https://publications.waset.org/archive">Archive</a></li> </ul> </div> <div class="col-md-2"> <ul class="list-unstyled"> Open Science <li><a target="_blank" rel="nofollow" href="https://publications.waset.org/static/files/Open-Science-Philosophy.pdf">Open Science Philosophy</a></li> <li><a target="_blank" rel="nofollow" href="https://publications.waset.org/static/files/Open-Science-Award.pdf">Open Science Award</a></li> <li><a target="_blank" rel="nofollow" href="https://publications.waset.org/static/files/Open-Society-Open-Science-and-Open-Innovation.pdf">Open Innovation</a></li> <li><a target="_blank" rel="nofollow" href="https://publications.waset.org/static/files/Postdoctoral-Fellowship-Award.pdf">Postdoctoral Fellowship Award</a></li> <li><a target="_blank" rel="nofollow" href="https://publications.waset.org/static/files/Scholarly-Research-Review.pdf">Scholarly Research Review</a></li> </ul> </div> <div class="col-md-2"> <ul class="list-unstyled"> Support <li><a href="https://waset.org/page/support">Support</a></li> <li><a href="https://waset.org/profile/messages/create">Contact Us</a></li> <li><a href="https://waset.org/profile/messages/create">Report Abuse</a></li> </ul> </div> </div> </div> </div> </div> <div class="container text-center"> <hr style="margin-top:0;margin-bottom:.3rem;"> <a href="https://creativecommons.org/licenses/by/4.0/" target="_blank" class="text-muted small">Creative Commons Attribution 4.0 International License</a> <div id="copy" class="mt-2">© 2024 World Academy of Science, Engineering and Technology</div> </div> </footer> <a href="javascript:" id="return-to-top"><i class="fas fa-arrow-up"></i></a> <div class="modal" id="modal-template"> <div class="modal-dialog"> <div class="modal-content"> <div class="row m-0 mt-1"> <div class="col-md-12"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> </div> </div> <div class="modal-body"></div> </div> </div> </div> <script src="https://cdn.waset.org/static/plugins/jquery-3.3.1.min.js"></script> <script src="https://cdn.waset.org/static/plugins/bootstrap-4.2.1/js/bootstrap.bundle.min.js"></script> <script src="https://cdn.waset.org/static/js/site.js?v=150220211556"></script> <script> jQuery(document).ready(function() { /*jQuery.get("https://publications.waset.org/xhr/user-menu", function (response) { jQuery('#mainNavMenu').append(response); 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