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24/7 Helpdesk Services, Ticketing and Support for companies

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id="post-1463" class="post-1463 page type-page status-publish hentry"> <div class="entry-content"> <section data-vc-full-width="true" data-vc-full-width-init="false" class="vc_section vc_custom_1637050522330 vc_section-has-fill"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="vc_row wpb_row vc_inner vc_row-fluid vc_custom_1637320960684"><div class="wpb_column vc_column_container vc_col-sm-1/5"><div class="vc_column-inner"><div class="wpb_wrapper"></div></div></div><div class="wpb_column vc_column_container vc_col-sm-1/5"><div class="vc_column-inner"><div class="wpb_wrapper"></div></div></div><div class="wpb_column vc_column_container vc_col-sm-1/5"><div class="vc_column-inner"><div class="wpb_wrapper"> <div class="wpb_single_image wpb_content_element vc_align_center wpb_animate_when_almost_visible wpb_fadeInDown fadeInDown vc_custom_1637321929670"> <figure class="wpb_wrapper vc_figure"> <div class="vc_single_image-wrapper vc_box_border_grey"><img class="vc_single_image-img" src="https://www.enwenta.com/wp-content/uploads/2021/11/2-150x150.png" width="150" height="150" alt="2" title="2" /></div> </figure> </div> </div></div></div><div class="wpb_column vc_column_container vc_col-sm-1/5"><div class="vc_column-inner"><div class="wpb_wrapper"></div></div></div><div class="wpb_column vc_column_container vc_col-sm-1/5"><div class="vc_column-inner"><div class="wpb_wrapper"></div></div></div></div><h1 style="font-size: 40px;color: #de1c68;text-align: center;font-family:Montserrat;font-weight:400;font-style:normal" class="vc_custom_heading vc_custom_1637913126107" >Helpdesk 24/7</h1><div class="vc_empty_space" style="height: 30px"><span class="vc_empty_space_inner"></span></div></div></div></div></div></section><div class="vc_row-full-width vc_clearfix"></div><section class="vc_section"><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-12 vc_col-has-fill"><div class="vc_column-inner vc_custom_1637321724569"><div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element" > <div class="wpb_wrapper"> <p class="p1"><span class="s1">Our helpdesk service, available 24/7, consists of a team of professionals </span>who can help you solve any IT problems you may have, no matter how critical.</p> <p class="p1"><span class="s1">Thanks to a dedicated ticketing portal, you can send in your support </span>request, explain what the problem is and submit it to the system. In the shortest possible time, our team (which speaks Italian, German and English) will deal with your request and get in touch within the timeframe agreed in the SLA.</p> <p class="p3">The average time to start troubleshooting is around 35 minutes. Our <span class="s2">average customer satisfaction is 99%. </span></p> <p class="p1"><span class="s1">Businesses that have used our helpdesk service have seen countless </span>benefits. Their in-house team has been able to focus on core business and improving internal processes. Reduced overhead and labour costs, in technology and equipment, have resulted in improved business efficiency and increased competitiveness.</p> </div> </div> </div></div></div></div><div class="vc_row wpb_row vc_row-fluid"><div class="wpb_column vc_column_container vc_col-sm-12"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="vc_empty_space" style="height: 32px"><span class="vc_empty_space_inner"></span></div></div></div></div></div><div class="vc_row wpb_row vc_row-fluid vc_column-gap-35 vc_row-o-equal-height vc_row-flex"><div class="wpb_column vc_column_container vc_col-sm-6 vc_col-has-fill"><div class="vc_column-inner vc_custom_1637321724569"><div class="wpb_wrapper"> <div class="wpb_text_column wpb_content_element" > <div class="wpb_wrapper"> <h2 style="text-align: center;">Enwenta Support</h2> <p style="text-align: center;">Need help? 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