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<!DOCTYPE html><html lang="en-US"><head><meta charSet="utf-8" data-next-head=""/><meta content="width=device-width, initial-scale=1" name="viewport" data-next-head=""/><title data-next-head="">Landlord-Related FAQs: Starbucks Coffee Company</title><meta content="Landlord-Related FAQs: Starbucks Coffee Company" property="og:title" data-next-head=""/><meta content="https://www.starbucks.com/business/landlord-faq" property="og:url" data-next-head=""/><meta content="Find all the resources available to you as a Starbucks Landlord in our Landlord Support Center." name="description" data-next-head=""/><meta content="Find all the resources available to you as a Starbucks Landlord in our Landlord Support Center." property="og:description" data-next-head=""/><meta content="ie=edge" http-equiv="x-ua-compatible"/><meta content="summary" property="x:card"/><meta content="@starbucks" property="x:site"/><meta content="@starbucksprtnrs" property="x:creator"/><meta content="/next_static/icons/summary_square.png" data-hid="image" property="og:image"/><meta content="company" property="og:type"/><link href="/next_static/icons/favicon-16x16.png" rel="icon"/><link href="/next_static/icons/favicon-32x32.png" rel="icon"/><link href="/next_static/icons/apple-touch-icon.png" rel="apple-touch-icon" sizes="180x180"/><link href="/next_static/icons/pwa-icon-192.png" rel="icon" sizes="192x192" type="image/png"/><link href="/manifest.json" rel="manifest"/><link color="#008046" href="/next_static/icons/safari-pinned-tab.svg" rel="mask-icon"/><meta content="Starbucks" name="apple-mobile-web-app-title"/><meta content="Starbucks" name="application-name"/><meta content="#242221" name="msapplication-TileColor"/><meta content="/next_static/icons/mstile-144x144.png" name="msapplication-TileImage"/><meta content="/browserconfig.xml" name="msapplication-config"/><meta content="#006341" name="theme-color"/><script> 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text-noUnderline text-xxs text-upper text-bold" href="https://www.starbucks.com/menu">Menu</a></li><li class="sb-globalNav__desktopListItem flex items-center"><a class="sb-globalNav__desktopLink inline-block text-noUnderline text-xxs text-upper text-bold" href="https://www.starbucks.com/rewards">Rewards</a></li><li class="sb-globalNav__desktopListItem flex items-center"><a class="sb-globalNav__desktopLink inline-block text-noUnderline text-xxs text-upper text-bold" href="https://www.starbucks.com/gift">Gift Cards</a></li></ul></div><div class="ml-auto flex flex-shrink-none sb-auxiliaryNav"><div class="ml6 flex items-center"><span class="self-stretch flex items-center mr6"><a class="sb-textLink text-noUnderline text-semibold sb-findAStorePin inline-block pr3 " href="https://www.starbucks.com/store-locator" style="min-width:0;min-height:0"><svg aria-hidden="true" class="valign-middle pr2" focusable="false" preserveAspectRatio="xMidYMid meet" style="width:32px;height:32px;overflow:visible;fill:currentColor" viewBox="0 0 24 24"><path d="M12,11.475 C10.5214286,11.475 9.32142857,10.299 9.32142857,8.85 C9.32142857,7.401 10.5214286,6.225 12,6.225 C13.4785714,6.225 14.6785714,7.401 14.6785714,8.85 C14.6785714,10.299 13.4785714,11.475 12,11.475 M12,1.5 C7.85357143,1.5 4.5,4.7865 4.5,8.85 C4.5,14.3625 12,22.5 12,22.5 C12,22.5 19.5,14.3625 19.5,8.85 C19.5,4.7865 16.1464286,1.5 12,1.5"></path></svg>Find a store</a></span><a class="sb-button sb-button--default sb-button--black mr3" href="https://www.starbucks.com/account/signin?ReturnUrl=%2Fbusiness%2Flandlord-faq" style="min-width:0;min-height:0">Sign in</a><a class="sb-button sb-button--positive sb-button--black" href="https://www.starbucks.com/account/create" style="min-width:0;min-height:0">Join now</a></div></div></div><div class="sb-globalNav__menuButton sb-global-gutters--margin"><span class="absoluteCenter-y"><button aria-label="Open menu" class="sb-iconButton relative color-textBlackSoft" style="min-width:44px;min-height:44px" aria-expanded="false" aria-controls="primary-hamburger-nav-panel"><svg aria-hidden="true" class="valign-middle absoluteCenter" focusable="false" preserveAspectRatio="xMidYMid meet" style="width:24px;height:24px;overflow:visible;fill:currentColor" viewBox="0 0 24 24"><path class="sb-hamburgerButton-middleLine-CLOSED sb-hamburgerButton-animation" d="M21,12.9H3c-0.5,0-0.9-0.4-0.9-0.9s0.4-0.9,0.9-0.9h18c0.5,0,0.9,0.4,0.9,0.9S21.5,12.9,21,12.9z"></path><path class="sb-hamburgerButton-topLine-CLOSED sb-hamburgerButton-animation sb-hamburgerButton-animation-outer-lines" d="M21,6.9H3C2.5,6.9,2.1,6.5,2.1,6S2.5,5.1,3,5.1h18c0.5,0,0.9,0.4,0.9,0.9S21.5,6.9,21,6.9z"></path><path class="sb-hamburgerButton-bottomLine-CLOSED sb-hamburgerButton-animation sb-hamburgerButton-animation-outer-lines" d="M21,18.9H3c-0.5,0-0.9-0.4-0.9-0.9s0.4-0.9,0.9-0.9h18c0.5,0,0.9,0.4,0.9,0.9S21.5,18.9,21,18.9z"></path><circle class="sb-icon-hover" cx="50%" cy="50%" fill="transparent" r="75%"></circle></svg></button></span></div></div></div><div><div class="sb-hamburgerNav bg-white pt5 hidden" id="primary-hamburger-nav-panel"><div><ul><li class=""><a class="sb-hamburgerNavItem block text-noUnderline text-left text-md px5 py3 size12of12" href="https://www.starbucks.com/menu">Menu</a></li><li class=""><a class="sb-hamburgerNavItem block text-noUnderline text-left text-md px5 py3 size12of12" href="https://www.starbucks.com/rewards">Rewards</a></li><li class=""><a class="sb-hamburgerNavItem block text-noUnderline text-left text-md px5 py3 size12of12" href="https://www.starbucks.com/gift">Gift Cards</a></li></ul><hr aria-hidden="true" class="sb-rule pt3 pb5 px5"/><div class="inline-block px4"><div class="ml-auto flex flex-shrink-none sb-auxiliaryNav"><div class=""><a class="sb-button sb-button--default sb-button--black mr3" href="https://www.starbucks.com/account/signin?ReturnUrl=%2Fbusiness%2Flandlord-faq" style="min-width:0;min-height:0">Sign in</a><a class="sb-button sb-button--positive sb-button--black" href="https://www.starbucks.com/account/create" style="min-width:0;min-height:0">Join now</a><a class="sb-textLink text-noUnderline text-semibold sb-findAStorePin block mt3 pr2 " href="https://www.starbucks.com/store-locator" style="min-width:0;min-height:0"><svg aria-hidden="true" class="valign-middle pr2" focusable="false" preserveAspectRatio="xMidYMid meet" style="width:32px;height:32px;overflow:visible;fill:currentColor" viewBox="0 0 24 24"><path d="M12,11.475 C10.5214286,11.475 9.32142857,10.299 9.32142857,8.85 C9.32142857,7.401 10.5214286,6.225 12,6.225 C13.4785714,6.225 14.6785714,7.401 14.6785714,8.85 C14.6785714,10.299 13.4785714,11.475 12,11.475 M12,1.5 C7.85357143,1.5 4.5,4.7865 4.5,8.85 C4.5,14.3625 12,22.5 12,22.5 C12,22.5 19.5,14.3625 19.5,8.85 C19.5,4.7865 16.1464286,1.5 12,1.5"></path></svg>Find a store</a></div></div></div></div></div></div><div class="sb-hamburgerNav bg-white hidden" id="secondary-hamburger-nav-panel-Account"><ul><li class=""><button aria-label="Back to Main Menu" class="sb-hamburgerNavItem text-noUnderline text-md py3 px5 bg-neutralCool text-center size12of12 sb-hamburgerNav-pushViewButton-left py3" id="hamburger-nav-push-view-btn-Account-left"><svg aria-hidden="true" class="valign-middle sb-hamburgerNav-pushViewButton-left-arrow" focusable="false" preserveAspectRatio="xMidYMid meet" style="width:24px;height:24px;overflow:visible;fill:currentColor" viewBox="0 0 24 24"><path d="M15.098 5.78c.292-.293.292-.767 0-1.06-.293-.293-.768-.293-1.06 0L7.62 11.137c-.293.293-.293.768 0 1.06l6.52 6.52c.292.293.767.293 1.06 0 .293-.293.293-.768 0-1.06l-5.99-5.99L15.1 5.78z"></path></svg><span>Account</span></button></li><li class=""><a class="sb-hamburgerNavItem block text-noUnderline text-left text-md px5 py3 size12of12" href="https://app.starbucks.com/account/cards">Card management</a></li><li class=""><a class="sb-hamburgerNavItem block text-noUnderline text-left text-md px5 py3 size12of12" href="https://app.starbucks.com/account/rewards">My Rewards</a></li><li class=""><a class="sb-hamburgerNavItem block text-noUnderline text-left text-md px5 py3 size12of12" href="https://app.starbucks.com/account/history">History</a></li><li class=""><a class="sb-hamburgerNavItem block text-noUnderline text-left text-md px5 py3 size12of12" href="https://app.starbucks.com/account/personal">Personal info</a></li><li class=""><a class="sb-hamburgerNavItem block text-noUnderline text-left text-md px5 py3 size12of12" href="https://app.starbucks.com/account/payment-method">Payment methods</a></li><li class=""><a class="sb-hamburgerNavItem block text-noUnderline text-left text-md px5 py3 size12of12" href="https://app.starbucks.com/account/settings/privacy">Privacy and data</a></li><li class=""><a class="sb-hamburgerNavItem block text-noUnderline text-left text-md px5 py3 size12of12" href="https://app.starbucks.com/account/settings">Settings</a></li><li class="sb-hamburgerNav-navItem-rule"><a class="sb-hamburgerNavItem block text-noUnderline text-left text-md px5 py3 size12of12" href="https://www.starbucks.com/account/signout?ReturnUrl=%2Fbusiness%2Flandlord-faq">Sign out</a></li></ul></div></nav></header><div><main class="relative shell_primaryContent__IiDup" id="primary-content"><div><div class="sb-contentColumn sb-global-gutters mx-auto sb-contentColumn--large narrow-width-container_container__AsTDN my7 sb-global-gutters"><div class="sb-contentColumn__inner"><div class="narrow-width-container_inner__VnQhY"><div class="image-content-block_flexColumnReverse__vR2y2"><div class="flex justify-center items-center " style="background-color:#ffffff"><img alt="The interior of a Starbucks Coffee store" class="block" src="https://content-prod-live.cert.starbucks.com/binary/v2/asset/137-69947.jpg"/></div><div class="py5 flex items-center" style="background-color:#ffffff"><div class="image-content-block_copyBlockMaxWidth__xdQPV"><h1 class="sb-heading mb4 xl text-semibold" tabindex="-1" style="color:#000000"><span class="rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h">Landlord Support Center</span></h1></div></div></div></div></div></div></div><div><div class="sb-contentColumn sb-global-gutters mx-auto sb-contentColumn--large narrow-width-container_container__AsTDN my7 sb-global-gutters"><div class="sb-contentColumn__inner"><div class="narrow-width-container_inner__VnQhY"><div class="md-hidden"><div class="flex-column size12of12"><div class="mb7"><div class="pb5 flex flex-column flex-grow size12of12" style="background-color:#ffffff"><div><h2 class="sb-heading mb4 md text-semibold" tabindex="-1" style="color:#000000"><span class="rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h"><strong>Electronic Funds Transfer (EFT) for Landlords Only</strong></span></h2><div class="sm rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h" style="color:#000000">Tired of going to the bank or missing checks in the mail? Starbucks encourage our Landlords to sign-up for EFT, ensure timely payments and monthly rent is received on or before the 1st聽of each month. Sign-up today!</div><a class="sb-button sb-button--default mt5" href="https://www.starbucks.com/business/landlord-faq/eft-direct-deposit/" style="min-width:0;min-height:0">Learn more</a></div></div></div><div class=""><div class="pb5 flex flex-column flex-grow size12of12" style="background-color:#ffffff"><div><h2 class="sb-heading mb4 md text-semibold" tabindex="-1" style="color:#000000"><span class="rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h"><strong>Contacting Starbucks</strong></span></h2><div class="sm rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h" style="color:#000000">Starbucks Points of Contact, responding to a notice, or reporting an issue.</div><a class="sb-button sb-button--default mt5" href="https://www.starbucks.com/business/landlord-faq/contacting-starbucks/" style="min-width:0;min-height:0">Learn more</a></div></div></div></div></div><div class="mdMax-hidden"><div class="flex"><div class="flex flex-column size6of12"><div class="flex flex-column items-stretch mr4 height-100"><div class="pb5 flex flex-column flex-grow size12of12" style="background-color:#ffffff"><div><h2 class="sb-heading mb4 md text-semibold" tabindex="-1" style="color:#000000"><span class="rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h"><strong>Electronic Funds Transfer (EFT) for Landlords Only</strong></span></h2><div class="sm rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h" style="color:#000000">Tired of going to the bank or missing checks in the mail? Starbucks encourage our Landlords to sign-up for EFT, ensure timely payments and monthly rent is received on or before the 1st聽of each month. Sign-up today!</div><a class="sb-button sb-button--default mt5" href="https://www.starbucks.com/business/landlord-faq/eft-direct-deposit/" style="min-width:0;min-height:0">Learn more</a></div></div></div></div><div class="flex flex-column size6of12"><div class="flex flex-column items-stretch ml4 height-100"><div class="pb5 flex flex-column flex-grow size12of12" style="background-color:#ffffff"><div><h2 class="sb-heading mb4 md text-semibold" tabindex="-1" style="color:#000000"><span class="rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h"><strong>Contacting Starbucks</strong></span></h2><div class="sm rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h" style="color:#000000">Starbucks Points of Contact, responding to a notice, or reporting an issue.</div><a class="sb-button sb-button--default mt5" href="https://www.starbucks.com/business/landlord-faq/contacting-starbucks/" style="min-width:0;min-height:0">Learn more</a></div></div></div></div></div></div></div></div></div></div><div><div class="sb-contentColumn sb-global-gutters mx-auto sb-contentColumn--large narrow-width-container_container__AsTDN my7 sb-global-gutters"><div class="sb-contentColumn__inner"><div class="narrow-width-container_inner__VnQhY"><div class="md-hidden"><div class="flex-column size12of12"><div class="mb7"><div class="pb5 flex flex-column flex-grow size12of12" style="background-color:#ffffff"><div><h2 class="sb-heading mb4 md text-semibold" tabindex="-1" style="color:#000000"><span class="rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h"><strong>Account Management</strong></span></h2><div class="sm rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h" style="color:#000000">Year-End Reconciliations, NNN adjustments, Landlord Updates: ownership, address &amp; contacts, Estoppel/SNDA, and insurance requests.</div><a class="sb-button sb-button--default mt5" href="https://www.starbucks.com/business/landlord-faq/account-management/" style="min-width:0;min-height:0">Learn more</a></div></div></div><div class=""><div class="pb5 flex flex-column flex-grow size12of12" style="background-color:#ffffff"><div><h2 class="sb-heading mb4 md text-semibold" tabindex="-1" style="color:#000000"><span class="rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h"><strong>Landlord Billing &amp; Payment</strong></span></h2><div class="sm rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h" style="color:#000000">Request for payment, initial new store rent, utility &amp; trash reimbursement, and TI Allowance.</div><a class="sb-button sb-button--default mt5" href="https://www.starbucks.com/business/landlord-faq/landlord-billing/" style="min-width:0;min-height:0">Learn more</a></div></div></div></div></div><div class="mdMax-hidden"><div class="flex"><div class="flex flex-column size6of12"><div class="flex flex-column items-stretch mr4 height-100"><div class="pb5 flex flex-column flex-grow size12of12" style="background-color:#ffffff"><div><h2 class="sb-heading mb4 md text-semibold" tabindex="-1" style="color:#000000"><span class="rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h"><strong>Account Management</strong></span></h2><div class="sm rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h" style="color:#000000">Year-End Reconciliations, NNN adjustments, Landlord Updates: ownership, address &amp; contacts, Estoppel/SNDA, and insurance requests.</div><a class="sb-button sb-button--default mt5" href="https://www.starbucks.com/business/landlord-faq/account-management/" style="min-width:0;min-height:0">Learn more</a></div></div></div></div><div class="flex flex-column size6of12"><div class="flex flex-column items-stretch ml4 height-100"><div class="pb5 flex flex-column flex-grow size12of12" style="background-color:#ffffff"><div><h2 class="sb-heading mb4 md text-semibold" tabindex="-1" style="color:#000000"><span class="rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h"><strong>Landlord Billing &amp; Payment</strong></span></h2><div class="sm rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h" style="color:#000000">Request for payment, initial new store rent, utility &amp; trash reimbursement, and TI Allowance.</div><a class="sb-button sb-button--default mt5" href="https://www.starbucks.com/business/landlord-faq/landlord-billing/" style="min-width:0;min-height:0">Learn more</a></div></div></div></div></div></div></div></div></div></div><div><div class="sb-contentColumn sb-global-gutters mx-auto sb-contentColumn--large narrow-width-container_container__AsTDN my7 sb-global-gutters"><div class="sb-contentColumn__inner"><div class="narrow-width-container_inner__VnQhY"><div class="md-hidden"><div class="flex-column size12of12"><div class="mb7"><div class="pb5 flex flex-column flex-grow size12of12" style="background-color:#ffffff"><div><h2 class="sb-heading mb4 md text-semibold" tabindex="-1" style="color:#000000"><span class="rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h"><strong>1099 Information</strong></span></h2><div class="sm rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h" style="color:#000000">Frequently asked questions regarding 1099鈥檚 for US Company Operated stores.</div><a class="sb-button sb-button--default mt5" href="https://www.starbucks.com/business/landlord-faq/1099-frequently-asked-questions" style="min-width:0;min-height:0">Learn more</a></div></div></div><div class=""><div class="pb5 flex flex-column flex-grow size12of12" style="background-color:#ffffff"><div><h2 class="sb-heading mb4 md text-semibold" tabindex="-1" style="color:#000000"><span class="rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h"><strong>Insurance Information or a Memorandum of Insurance (MOI):</strong></span></h2><div class="sm rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h" style="color:#000000">You can view and print the Starbucks MOI online. You will be asked to accept the terms and conditions of access before proceeding.</div><a class="sb-button sb-button--default mt5" href="https://marshdigital.marsh.com/marshconnect/viewMOI.action?client=2061" style="min-width:0;min-height:0">View MOI</a></div></div></div></div></div><div class="mdMax-hidden"><div class="flex"><div class="flex flex-column size6of12"><div class="flex flex-column items-stretch mr4 height-100"><div class="pb5 flex flex-column flex-grow size12of12" style="background-color:#ffffff"><div><h2 class="sb-heading mb4 md text-semibold" tabindex="-1" style="color:#000000"><span class="rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h"><strong>1099 Information</strong></span></h2><div class="sm rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h" style="color:#000000">Frequently asked questions regarding 1099鈥檚 for US Company Operated stores.</div><a class="sb-button sb-button--default mt5" href="https://www.starbucks.com/business/landlord-faq/1099-frequently-asked-questions" style="min-width:0;min-height:0">Learn more</a></div></div></div></div><div class="flex flex-column size6of12"><div class="flex flex-column items-stretch ml4 height-100"><div class="pb5 flex flex-column flex-grow size12of12" style="background-color:#ffffff"><div><h2 class="sb-heading mb4 md text-semibold" tabindex="-1" style="color:#000000"><span class="rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h"><strong>Insurance Information or a Memorandum of Insurance (MOI):</strong></span></h2><div class="sm rich-text_text__VBZPW rich-text_width__hHYhF rich-text_greenLinks__NAc1h" style="color:#000000">You can view and print the Starbucks MOI online. You will be asked to accept the terms and conditions of access before proceeding.</div><a class="sb-button sb-button--default mt5" href="https://marshdigital.marsh.com/marshconnect/viewMOI.action?client=2061" style="min-width:0;min-height:0">View MOI</a></div></div></div></div></div></div></div></div></div></div></main><div><footer class="py4 relative footer_footer__WFGdy"><nav aria-label="Global footer" class="sb-global-gutters sb-global-gutters--maxWidthLayout"><div class="lg-flex"><div class="lg-hidden"><h2 class="sb-heading text-sm" tabindex="-1"><button aria-controls="caretExpander" aria-expanded="false" class="flex width-100 items-center justify-between py2 mb2 sm-mb3"><span>About Us</span><svg aria-hidden="true" class="valign-middle sb-caret-expander__icon ml2" focusable="false" preserveAspectRatio="xMidYMid meet" style="width:32px;height:32px;overflow:visible;fill:currentColor" viewBox="0 0 24 24"><path d="M11.96 15.5c-.206 0-.402-.084-.546-.232l-5.188-5.33c-.3-.31-.3-.81 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