Politique de HubSpot relative aux cookies

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6.085938 3.203125 7.871094 3.683594 9.089844 4.910156 L 18.839844 14.660156 L 13.71875 19.78125 C 12.769531 20.730469 11.230469 20.730469 10.28125 19.78125 Z M 2.25 11.75 " /> <path style=" stroke:none;fill-rule:nonzero;fill:url(#service-linear0);" d="M 5.160156 14.660156 L 14.910156 4.910156 C 16.128906 3.683594 17.914062 3.203125 19.585938 3.652344 C 21.253906 4.097656 22.5625 5.402344 23.007812 7.074219 C 23.453125 8.746094 22.976562 10.527344 21.75 11.75 L 13.71875 19.78125 C 12.769531 20.730469 11.230469 20.730469 10.28125 19.78125 Z M 5.160156 14.660156 " /> <path style=" stroke:none;fill-rule:nonzero;fill:rgb(100%,36.078431%,20.784314%);fill-opacity:1;" d="M 23.167969 8.328125 C 23.167969 11 21 13.167969 18.328125 13.167969 C 15.65625 13.167969 13.492188 11 13.492188 8.328125 C 13.492188 5.65625 15.65625 3.492188 18.328125 3.492188 C 21 3.492188 23.167969 5.65625 23.167969 8.328125 Z M 23.167969 8.328125 " /> </g> </svg> </div> <div class="hsg-nav__header-container"> <h4 class="hsg-nav__header"> Service Hub </h4> <p class="hsg-nav__subheader">Logiciel de service client. <span class="hsg-nav__subheader-highlight">Outils gratuits et abonnements payants</span> </p> </div> </a> <a href="//www.hubspot.fr/products/content" class="ga_nav_link hsg-nav__box-link nav-software-content" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Logiciels > Content Hub"> <div class="hsg-nav__box-link-icon" aria-hidden="true"> <svg width="24" height="24" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7.00055 22.4011L20.2042 14.7714C21.7325 13.8883 22.2561 11.9324 21.3738 10.4027C20.4914 8.8731 18.5371 8.34901 17.0088 9.23215L3.80519 16.8618C2.27687 17.7449 1.75323 19.7008 2.6356 21.2305C3.51798 22.7601 5.47223 23.2842 7.00055 22.4011Z" fill="#FF5C35" /> <path d="M8.60181 19.6297L8.60181 4.37046C8.60181 2.6042 7.17119 1.17236 5.40644 1.17236C3.6417 1.17236 2.21108 2.6042 2.21108 4.37046L2.21108 19.6297C2.21108 21.396 3.6417 22.8278 5.40644 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<path d="M23 4.64347C23.0007 6.46539 21.5249 7.94344 19.7023 7.9442L9.97882 7.94947C8.1569 7.95023 6.67886 6.47444 6.6781 4.65177C6.67659 2.82985 8.15313 1.3518 9.97505 1.35104L19.6985 1.34576C21.5204 1.34501 22.9985 2.8208 22.9992 4.64347H23Z" fill="url(#paint2_linear_206_206)" /> <path d="M9.86726 7.96003C11.6927 7.96003 13.1725 6.48022 13.1725 4.65478C13.1725 2.82934 11.6927 1.34953 9.86726 1.34953C8.04182 1.34953 6.56201 2.82934 6.56201 4.65478C6.56201 6.48022 8.04182 7.96003 9.86726 7.96003Z" fill="#FF5C35" /> <defs> <lineargradient id="paint0_linear_206_206" x1="11.6877" y1="2.48068" x2="11.6877" y2="22.6545" gradientunits="userSpaceOnUse"> <stop offset="0.18" stop-color="#FF814E" /> <stop offset="0.82" stop-color="#FF5C35" /> </lineargradient> <lineargradient id="paint1_linear_206_206" x1="19.6427" y1="1.39492" x2="19.6427" y2="17.8367" gradientunits="userSpaceOnUse"> <stop offset="0.18" stop-color="#FF824E" /> <stop offset="0.45" stop-color="#FF7E4B" /> <stop offset="0.71" 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hs-menu-depth-1 hs-item-has-children" role="none"><a href="javascript:;" aria-haspopup="true" aria-expanded="false" role="menuitem"></a><a tabindex="5">Autres documents juridiques</a> <ul role="menu" class="hs-menu-children-wrapper"> <li class="hs-menu-item hs-menu-depth-2" role="none"><a href="//legal.hubspot.com/fr/community-tou" role="menuitem">Conditions d'utilisation pour la communauté HubSpot</a></li> <li class="hs-menu-item hs-menu-depth-2" role="none"><a href="https://legal.hubspot.com/fr/marketplace-tou" role="menuitem">Conditions d'utilisation de HubSpot Marketplace</a></li> <li class="hs-menu-item hs-menu-depth-2" role="none"><a href="https://legal.hubspot.com/hug-program-agreement" role="menuitem">Accord concernant le programme pour les groupes d'utilisateurs HubSpot (en anglais)</a></li> <li class="hs-menu-item hs-menu-depth-2" role="none"><a href="https://legal.hubspot.com/hubspot-ux-agreement" role="menuitem">Accord relatif à la participation aux enquêtes sur l'expérience utilisateur (en anglais)</a></li> </ul></li> <li class="hs-menu-item hs-menu-depth-1" role="none"><a href="//legal.hubspot.com/fr/legal-stuff" role="menuitem">Retour à l'accueil de la section juridique</a></li> </ul> </div></span></div> </div> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-5 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell legal-page-inner__content" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-6 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-raw_jinja " style="" data-widget-type="raw_jinja" data-x="0" data-w="12"> <section class="legal-secondary-page-header"> <h2>Politique de HubSpot relative aux cookies</h2> <p class="micro-copy">Dernière modification : 3 janvier 2020</p> </section> </div> </div> </div> <div class="row-fluid-wrapper row-depth-1 row-number-7 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-rich_text " style="" data-widget-type="rich_text" data-x="0" data-w="12"> <div class="cell-wrapper layout-widget-wrapper"> <span id="hs_cos_wrapper_module_1503328748722347" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><p><span>IMPORTANT NOTE: The English version of this document will govern our relationship - this translated version is provided for convenience only and will not be interpreted to modify the English version. For the English version, please see the <a href="https://legal.hubspot.com/legal-stuff?hsLang=fr">HubSpot Legal Stuff page</a>.</span></p> <p><span>Dernière mise à jour : 3 janvier 2020</span></p> <p><em>La version anglaise de chacun de ces documents régit la relation avec HubSpot. Ces traductions sont fournies à titre indicatif et n’ont aucune valeur juridique. Les versions anglaises de ces documents prévalent et les versions françaises ne sauraient en aucun cas les modifier. Les versions anglaises sont disponibles depuis la page Mentions légales.</em></p> <p> </p> <p>La présente Politique relative aux cookies explique comment HubSpot, Inc., HubSpot Ireland Limited et les filiales de HubSpot mentionnées sur <a href="https://legal.hubspot.com/sub-processors-page">cette page</a> emploient les cookies et des technologies similaires pour identifier les Utilisateurs lorsque ceux-ci visitent leurs Sites web (www.hubspot.com, www.hubspot.de, www.hubspot.fr, www.hubspot.es, www.hubspot.jp, br.hubspot.com et www.inbound.com). Elle explique quelles sont ces technologies et pourquoi HubSpot les utilise, ainsi que les droits des Utilisateurs à contrôler leur utilisation par HubSpot. </p> <p><strong>Qu'est-ce qu'un cookie ?</strong></p> <p>Un cookie est un petit fichier contenant une chaîne de caractères qui est envoyé à l'ordinateur d'un Utilisateur lorsque celui-ci consulte un site web. Lorsque l'Utilisateur revient sur le site, le cookie permet au site de reconnaître son navigateur. Les cookies peuvent stocker les préférences de l'Utilisateur et d'autres informations.  </p> <p>Ils permettent à l'Utilisateur de gagner du temps ou d'informer le serveur web qu'il revient consulter une page précise. </p> <p>Les cookies définis par le propriétaire du site web (dans ce cas, HubSpot) sont appelés « cookies principaux ». Les cookies déposés par des tiers autres que le propriétaire du site sont appelés « cookies tiers ».  Ces derniers permettent de fournir des fonctions ou des fonctionnalités de tiers sur ou par l'intermédiaire du site web (par exemple, publicité, contenu interactif et analyses). Les parties qui configurent ces cookies tiers peuvent reconnaître l'ordinateur d'un Utilisateur lorsqu'il visite le site web en question et lors de ses visites sur certains autres sites. </p> <p><strong>Pourquoi les cookies sont-ils utilisés ?</strong></p> <p>Des cookies internes et des cookies tiers sont utilisés pour plusieurs raisons. Certains cookies sont nécessaires au fonctionnement des pages web pour des raisons techniques. Il s'agit des cookies dits « essentiels » ou « strictement nécessaires ». D'autres cookies permettent également de suivre et de cibler les centres d'intérêt des Utilisateurs afin d'améliorer leur expérience sur les Sites web et le Service d'abonnement de HubSpot.  Par exemple, HubSpot conserve la liste des Sites web et des pages que les Utilisateurs consultent au sein de HubSpot afin de déterminer quelle partie du Site web ou du Service d'abonnement HubSpot est la plus populaire ou la plus utilisée. Ces données sont utilisées au sein du Site web et du Service d'abonnement de HubSpot pour proposer des promotions et un contenu personnalisés aux Clients dont le comportement indique qu'ils sont intéressés par un domaine spécifique. Des tiers utilisent des cookies sur les Sites web de HubSpot à des fins publicitaires, analytiques et autres.  Une description plus détaillée est fournie ci-dessous.</p> <p><strong>Quels types de cookies sont utilisés et comment ?</strong></p> <p>Voici la liste des cookies principaux et des cookies tiers qui sont spécifiquement utilisés sur les Sites web de HubSpot et les fins auxquelles ils sont utilisés. La liste des cookies utilisés par HubSpot est disponible sur <a href="https://knowledge.hubspot.com/fr/account/hubspot-cookie-security-and-privacy" rel="noopener" target="_blank">cette page</a>. Il s'agit des cookies suivants :</p> <ul> <li>Cookies essentiels sur les Sites web : ces cookies sont impératifs pour fournir aux Utilisateurs les services disponibles sur les Sites web. </li> <li>Cookies de performance et de fonctionnement : ces cookies sont utilisés pour améliorer les performances et le fonctionnement des Sites web, mais ils ne sont pas essentiels à leur utilisation. Cependant, sans ces cookies, il se peut que certaines fonctionnalités ne soient pas disponibles.</li> <li>Cookies d'analyse et de personnalisation : ces cookies collectent des informations qui sont utilisées soit sous forme agrégée pour aider HubSpot à comprendre l'efficacité des campagnes marketing et comment sont utilisés les Sites web, soit à des fins de personnalisation des Sites web pour mieux répondre aux besoins des Utilisateurs.</li> <li>Cookies publicitaires : ces cookies sont utilisés pour envoyer des messages publicitaires plus pertinents aux Utilisateurs. Ils exécutent différentes fonctions, comme empêcher la même publicité de réapparaître continuellement, veiller à ce que les publicités soient affichées correctement pour les annonceurs et, dans certains cas, sélectionner des publicités qui sont basées sur les centres d'intérêt des Utilisateurs.</li> <li>Cookies de réseaux sociaux : ces cookies permettent aux Utilisateurs de partager des pages et du contenu qu'ils trouvent intéressants sur les Sites web par le biais de réseaux sociaux tiers et d'autres sites web. Ces cookies peuvent également être utilisés à des fins publicitaires.</li> </ul> <p><strong>Comment contrôler l'utilisation des cookies ?</strong></p> <p>Les Utilisateurs ont le droit d'accepter ou de rejeter les cookies. Ils peuvent exercer leurs préférences en matière de cookies en cliquant sur les liens d'exclusion appropriés ci-dessous.</p> <p>Ils peuvent également définir ou modifier les paramètres de leur navigateur web pour accepter ou refuser les cookies. S'ils rejettent les cookies, ils peuvent toujours utiliser le Site, mais certaines fonctionnalités et parties du Site risquent de ne pas être accessibles. Les moyens de refuser les cookies par le biais des options d'un navigateur web variant d'un navigateur à un autre, HubSpot conseille à ses Utilisateurs de consulter la rubrique d'aide de leur navigateur pour obtenir plus d'informations.</p> <p>En outre, la plupart des réseaux publicitaires offrent le choix de ne pas participer à la publicité ciblée.  Plus d'informations sont disponibles sur les sites suivants : <span><a href="http://www.aboutads.info/choices/">http://www.aboutads.info/choices/</a></span> ou <span><a href="http://www.youronlinechoices.com">http://www.youronlinechoices.com</a></span>. Les Utilisateurs peuvent rejeter les cookies en cliquant ici :<a href="http://optout.aboutads.info/" rel="noopener">http://optout.aboutads.info/</a><span> ou </span><a href="http://optout.networkadvertising.org/" rel="noopener">http://optout.networkadvertising.org/</a><span> </span>(ou au sein de l'Union européenne, en cliquant ici : <span><a href="http://www.youronlinechoices.eu/">http://www.youronlinechoices.eu/</a></span>). Toutefois, cela ne les empêchera pas de recevoir de la publicité. Ils continueront à recevoir des publicités génériques.</p> <p>Cookies essentiels sur les Sites web : ces cookies étant strictement nécessaires pour accéder aux Sites web, les Utilisateurs ne peuvent pas les refuser. Ils peuvent les bloquer ou les supprimer en modifiant les paramètres de leur navigateur, comme décrit ci-dessus.</p> <p>En cliquant <a href="#remove-cookies" rel=" noopener">ici</a>, ils peuvent supprimer les cookies de suivi de HubSpot de leur navigateur.</p> <p><strong>Qu'en est-il des autres technologies de suivi, comme les balises web ?</strong></p> <p>Les cookies ne sont pas le seul moyen de reconnaître ou de suivre les visiteurs d'un site web.  HubSpot utilise la technologie logicielle des gifs invisibles (également appelés pixels espions ou balises web), qui l'aide à mieux gérer le Site web et le Service d'abonnement en lui indiquant quel contenu est le plus efficace. Les gifs invisibles sont de très petites images munies d'un identifiant unique, remplissant une fonction semblable aux cookies, et utilisées pour suivre les mouvements en ligne des Utilisateurs.  Contrairement aux cookies, qui sont stockés sur le disque dur de l'ordinateur de l'Utilisateur, les gifs invisibles sont intégrés de manière invisible sur les pages web ou dans les e-mails, et ne sont pas plus gros que le point à la fin de cette phrase. HubSpot utilise des pixels ou des gifs invisibles dans ses e-mails de type HTML afin d'identifier les e-mails qui ont été ouverts par les destinataires.  Cela permet de mesurer l'efficacité de certaines communications et, plus généralement, des campagnes marketing. Les informations collectées par les gifs invisibles placés dans les e-mails sont ensuite associées aux Informations personnelles des Clients.</p> <p><strong>HubSpot utilise-t-il des cookies Flash ou des objets locaux partagés ?</strong></p> <p>Adobe Flash Player et d'autres applications similaires utilisent cette technologie afin de conserver les paramètres, préférences et habitudes d'un Utilisateur de la même façon que les cookies, mais ces informations sont gérées par le biais d'une interface différente de celle fournie par son navigateur web. Cette technologie crée des objets stockés localement qui sont souvent appelés « cookies Flash ». HubSpot n'utilise pas de cookies Flash. Cependant, les Clients de la plateforme logicielle de HubSpot peuvent y créer des pages qui emploient des cookies Flash Adobe.  HubSpot n'a pas accès aux cookies Flash de ses Clients et ne les maîtrise pas, mais les Utilisateurs peuvent accéder à leurs outils de gestion Flash depuis le site web Adobe directement en cliquant <span><a href="http://www.macromedia.com/support/documentation/fr/flashplayer/help/settings_manager.html">ici</a></span>.</p> <p>De la même façon, les Clients peuvent créer, à l'aide du Service d'abonnement HubSpot, des pages qui utilisent des technologies de traçage, telles que les cookies et les balises web.   L'utilisation de ces technologies par les Utilisateurs n'est pas couverte par la Politique relative aux cookies ni par la Politique de confidentialité de HubSpot.  HubSpot n'a aucun contrôle sur les cookies tiers ou sur les outils de suivi que ses Clients utilisent.</p> <p><strong>HubSpot fait-il de la publicité ciblée ?</strong></p> <p>Des tiers peuvent placer des cookies sur l'ordinateur ou sur l'appareil mobile des Utilisateurs pour diffuser de la publicité sur les Sites web. Ces entreprises peuvent utiliser les informations relatives à leurs visites sur ce Site web et sur d'autres sites pour fournir des publicités pertinentes sur les biens et services susceptibles de les intéresser. Elles peuvent également employer une technologie mesurant l'efficacité des publicités. Elles peuvent utiliser les cookies ou les balises web pour collecter des informations sur les visites des Utilisateurs sur ce Site web et sur d'autres sites, afin de cibler leurs publicités sur leurs biens et leurs services en fonction de leurs centres d'intérêt. Les renseignements recueillis dans le cadre de ce processus ne permettent pas à HubSpot d'identifier leur nom, leurs coordonnées ou d'autres détails d'identification personnelle, à moins que les Utilisateurs ne choisissent de les fournir.</p> <p><strong>À quelle fréquence la Politique relative aux cookies de HubSpot est-elle mise à jour ?</strong></p> <p>La présente Politique relative aux cookies est susceptible d'être modifiée de manière ponctuelle pour refléter, par exemple, les changements apportés aux cookies utilisés ou pour d'autres raisons opérationnelles, légales ou réglementaires. Pour informer les Utilisateurs des modifications notables de la Politique relative aux cookies avant qu'ils ne deviennent effectifs, HubSpot les publiera sur cette page, et affichera une notification plus visible sur son Site ou leur enverra une notification par e-mail. Les Utilisateurs doivent donc consulter régulièrement la présente Politique relative aux cookies pour se tenir informés de l'utilisation faite par HubSpot des cookies et des technologies connexes. </p> <p>La date indiquée en haut de la présente Politique relative aux cookies correspond à la date de sa dernière mise à jour. </p> <p><strong>Où obtenir davantage d'informations ?</strong></p> <p>En cas de questions sur l'utilisation des cookies ou d'autres technologies, les Utilisateurs peuvent envoyer un e-mail à l'adresse suivante <a href="mailto:privacy@hubspot.com" rel=" noopener">privacy@hubspot.com</a>.</p></span> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="footer-container-wrapper"> <div class="footer-container container-fluid"> <div class="row-fluid-wrapper row-depth-1 row-number-1 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-global_group " style="" data-widget-type="global_group" 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