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Sales</div><div class="link_line"></div></a><a spread-utm="" href="https://merchant.simpler.so/" target="_blank" class="button navbar plausible-event-name--login w-inline-block"><div>Login</div></a><a spread-utm="" href="https://merchant.simpler.so/signup?utm_source=simpler&utm_medium=website_navbar" class="button navbar filled plausible-event-name--get-simpler-navbar w-inline-block"><div class="button-text">Get Simpler.</div></a><div class="weglot-widget"></div></div><div class="login-selector-container"><a href="https://shopper.simpler.so/" class="button navbar filled w-button">Shopper Login</a><a href="https://merchant.simpler.so/" class="button navbar filled w-button">Merchant Login</a></div><a href="https://merchant.simpler.so/signup?utm_source=simpler&utm_medium=website_navbar" class="button navbar filled hidden-desktop w-inline-block"><div class="button-text navbar">Get Simpler.</div><div class="button-bg bottom"></div></a><div data-w-id="f3223b11-68ba-5f39-a027-8ced6032cc1b" class="navbar_menu-button"><div class="menu-button_icon"><div class="menu-button_line _1"></div><div class="menu-button_line _3"><div class="menu-button_line _2"></div></div><div class="menu-button_line _1"></div></div></div></div><div cd-wrap="navbar" class="div-block-43"></div></div><div class="section section-legal"><div class="container flex-vertical w-container"><h1 class="h1">Simpler Coins - Terms and Conditions for Shoppers</h1><div class="richtext-legals w-richtext"><p>‍</p><p>The company under the name “<strong>SIMPLER GROUP LTD</strong>”, with its registered office at 128 City Road, London, EC1V 2NX, VAT number 800863970, (hereinafter referred to as the “Company”), is promoting its services through a customer reward program named “Simpler Coins” (hereinafter referred to as the “Reward Program”).</p><p><strong>1. About the Program</strong> </p><p>The Simpler Coins Reward Program offers users of the Simpler platform the opportunity to earn points (hereinafter referred to as “Simpler Coins”) for their purchases. Users collect Simpler Coins whenever they make purchases through Simpler by selecting specific products that bear a special indication, according to the following terms and conditions. These terms govern the procedures for earning and redeeming Simpler Coins and the associated privileges provided to users (hereinafter “Users” or “User”).</p><p>‍</p><p><strong>2. Eligibility</strong></p><p>2.1. Participation in the Reward Program is available to all Users who choose to make purchases through Simpler.</p><p>2.2. The Company reserves the right to introduce additional eligibility criteria or modify the existing ones at any time.</p><p>2.3. The redemption of Simpler Coins is optional and at the User's discretion.</p><p>2.4. The Company reserves the right not to offer rewards or benefits derived from Simpler Coins if the transaction (according to section 5.1) is conducted for business, commercial, or professional purposes.</p><p>2.5. Each User can track their accumulated Simpler Coins from all completed purchases via their Simpler profile.</p><p>2.6. In cases of incorrect calculation of Simpler Coins in favour of or against the User, the Company reserves the right to make the necessary corrections to the User's profile without prior notice.</p><p>‍</p><p><strong>3. Collecting Simpler Coins</strong></p><p>3.1. Simpler Coins are earned when Users make valid purchases through Simpler's platform for products specifically marked with a relevant label, provided the transaction is successfully completed. The amount of Simpler Coins awarded varies depending on the product, store, and the value of the purchase.</p><p>3.2. Payment in full is a prerequisite for earning Simpler Coins.</p><p>3.3. If a transaction is canceled for any reason (e.g., if the User exercises the right to withdraw from a purchase), the Simpler Coins granted for that transaction will automatically be deducted from the User's account. In that case, the User shall contact Simpler via <a href="mailto:support@simpler.so">support@simpler.so</a> in order to submit a request to earn back the Simpler Coins.</p><p>‍</p><p><strong>4. Validity Period</strong></p><p>4.1. Simpler Coins expire six (6) months after the first day of the following month from when they were added to the User’s account. If not redeemed within this period, the Simpler Coins will be automatically deleted without prior notice. The Company has the right to extend the expiration date upon its sole discretion.</p><p>4.2. Simpler Coins that are not used within their validity period will be automatically removed from the User’s account, and the Company is not obligated to inform the User of this removal.</p><p>4.3. Simpler Coins cannot be transferred, assigned, sold, inherited, or transferred to third parties, unless the Company decides otherwise.</p><p>‍</p><p><strong>5. Redemption</strong></p><p>5.1. Users may redeem their Simpler Coins when placing an order for products through Simpler.</p><p>5.2. The ability to redeem Simpler Coins is available when the User has collected at least the amount of Simpler Coins, described <a href="https://docs.simpler.so/resources/user-guides/loyalty/">here.</a></p><p>5.3. Simpler Coins cannot be redeemed in conjunction with other discount vouchers.</p><p>5.4. Simpler Coins expire automatically after their validity period, and they cannot be renewed or reused.</p><p>5.5. Simpler Coins cannot be exchanged for cash and cannot be transferred to another person. The sale, transfer, resale, donation, or exchange of Simpler Coins is strictly prohibited.</p><p>5.6 For details on how Simpler Coins are calculated and how they convert into discount vouchers, please read more <a href="https://docs.simpler.so/resources/user-guides/loyalty/">here</a>.</p><p>‍</p><p><strong>6. User Responsibility</strong></p><p>6.1. Simpler Coins are collected, stored, transferred, and redeemed strictly in accordance with the Reward Program Terms. Any other use, transfer, sale, or exchange of Simpler Coins is expressly prohibited.</p><p>6.2. Simpler Coins that were not collected or used in accordance with the Program's terms are invalid and cannot be redeemed. The Company reserves the right to audit the proper use of the Program by Users at any time.</p><p>‍</p><p><strong>7. Termination of the Program</strong></p><p>7.1. The Company may suspend or discontinue the Reward Program at any time, at its discretion, with prior notice to Users. This notice will provide details on the redemption of any Simpler Coins that have already been collected.</p><p>7.2. In the event that the Company discontinues the Reward Program, the User acknowledges that the Program is a benefit offered at the Company's discretion, and no claims can be made against the Company.</p><p>‍</p><p><strong>8. Amendments</strong></p><p>8.1. The Company reserves the right to modify the terms of this Program at any time, including the method of calculating, earning, and redeeming Simpler Coins, as well as defining eligible transactions. Any modifications to the Program Terms will be announced on the Company’s website or through other suitable means. Users should regularly visit the Company’s official website for updates on the Program's terms and the latest version of the Reward Program. Any participation or redemption of Simpler Coins after a modification will be deemed as acceptance of the updated terms.</p></div></div></div><footer class="section footer"><div class="container container-footer"><div class="block_footer"><div id="w-node-_88173b96-f3bd-63ae-714a-e3341abe7a28-52a34680" class="footer_wrap spaced"><div id="w-node-db3eb6d8-6e21-058b-9b57-8e9252a34682-52a34680" class="footer_logo"><div class="logo-wrap"><div class="logo w-embed"><svg width="100%" height="100%" viewBox="0 0 106 29" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M7.16619 21.7034C5.82362 21.7034 4.62053 21.4847 3.55694 21.0473C2.49334 20.61 1.63898 19.9627 0.993851 19.1054C0.366156 18.2482 0.034872 17.216 0 16.0089H4.76002C4.82976 16.6912 5.06515 17.216 5.46618 17.5834C5.8672 17.9333 6.39028 18.1082 7.03541 18.1082C7.69798 18.1082 8.22106 17.9595 8.60465 17.6621C8.98824 17.3472 9.18004 16.9186 9.18004 16.3763C9.18004 15.9214 9.02312 15.5453 8.70927 15.2479C8.41286 14.9505 8.03798 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