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Apple — Assistance — Recherche (LU)
<!-- Start : Strings to be used in case of no query params --> <!-- End : Strings to be used in case of no query params --> <!-- Start : Fetch AI results --> <!DOCTYPE html> <html lang="fr"> <head> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <meta name="viewport" content="width=device-width, initial-scale=1" /> <meta http-equiv="content-type" content="text/html; charset=UTF-8" /> <meta name="format-detection" content="telephone=no" /> <meta name="robots" content="noindex"> <title>Apple — Assistance — Recherche (LU)</title> <!-- end css --> <!-- start ie7 hacks --> <!--[if lt IE 8]> <style type="text/css"> @import "https://images.apple.com/support/home/css/ie.css"; #content.box{z-index : -1 !important;} </style> <![endif]--> <!-- end ie7 hacks --> <meta name="robots" content="noindex"/> <meta property="og:title" content='Rechercher dans l’assistance Apple'> <link rel="stylesheet" href="//www.apple.com/wss/fonts?families=SF+Pro,v3|SF+Pro+Icons,v3" type="text/css"> <link 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"aiSearchServiceURL": "support.apple.com", "podLocaleValue": "fr_FR", "omnitureLocale": "lu_fr", "aiCrossDomainSearchServiceURL": "support-suggestions.apple.com", "podValue": "lu~fr", "searchCountry": "lu", "enableAppleInstant": "yes", "pageName": "search", "amlSuggestionsUrl": "https://www.apple.com/search-services/suggestions/", "headerEnv": "PROD", "searchQuery": "", "title": "Apple — Assistance — Recherche", "channelName": "" }'> <input type="hidden" id="httpDownloadURL" value="https://supportdownload.apple.com/download.info.apple.com/Apple_Support_Area/Apple_Software_Updates"> <!-- <script src="https://km.support.apple.com/static_resources/js/header.js" type="text/javascript" charset="utf-8"></script> --> <meta name="globalnav-store-key" content="S2A49YFKJF2JAT22K" /> <meta name="globalnav-search-field[name]" content="q" /> <meta name="globalnav-search-field[action]" content="https://support.apple.com/kb/index" /> <meta name="globalnav-search-field[src]" content="globalnav_support" /> <meta name="globalnav-search-field[type]" content="organic" /> <meta name="globalnav-search-field[page]" content="search" /> <meta name="globalnav-search-field[locale]" content="fr_LU" /> <meta name="globalnav-search-field[placeholder]" content="Rechercher dans l’assistance" /> <link rel="stylesheet" type="text/css" href="https://www.apple.com/api-www/global-elements/global-header/v1/assets/globalheader.css" /> <div id="globalheader" class="globalnav-scrim globalheader-light"><aside id="globalmessage-segment" lang="fr-LU" dir="ltr" class="globalmessage-segment"><ul data-strings="{"view":"Accueil Store {%STOREFRONT%}","segments":{"other":"Accueil Store"},"exit":"Quitter"}" class="globalmessage-segment-content"></ul></aside><nav id="globalnav" lang="fr-LU" dir="ltr" aria-label="Global" data-analytics-element-engagement-start="globalnav:onFlyoutOpen" data-analytics-element-engagement-end="globalnav:onFlyoutClose" data-store-api="https://www.apple.com/[storefront]/shop/bag/status" data-analytics-activitymap-region-id="global nav" data-analytics-region="global nav" class="globalnav no-js "><div class="globalnav-content"><div class="globalnav-item globalnav-menuback"><button aria-label="Menu principal" class="globalnav-menuback-button"><span class="globalnav-chevron-icon"><svg height="48" viewBox="0 0 9 48" width="9" xmlns="http://www.w3.org/2000/svg"><path d="m1.5618 24.0621 6.5581-6.4238c.2368-.2319.2407-.6118.0088-.8486-.2324-.2373-.6123-.2407-.8486-.0088l-7 6.8569c-.1157.1138-.1807.2695-.1802.4316.001.1621.0674.3174.1846.4297l7 6.7241c.1162.1118.2661.1675.4155.1675.1577 0 .3149-.062.4326-.1846.2295-.2388.2222-.6187-.0171-.8481z"></path></svg></span></button></div><ul id="globalnav-list" class="globalnav-list"><li data-analytics-element-engagement="globalnav hover - apple" class=" globalnav-item globalnav-item-apple "><a href="https://www.apple.com/lu/" data-globalnav-item-name="apple" data-analytics-title="apple home" aria-label="Apple" class="globalnav-link globalnav-link-apple"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 14 44" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m13.0729 17.6825a3.61 3.61 0 0 0 -1.7248 3.0365 3.5132 3.5132 0 0 0 2.1379 3.2223 8.394 8.394 0 0 1 -1.0948 2.2618c-.6816.9812-1.3943 1.9623-2.4787 1.9623s-1.3633-.63-2.613-.63c-1.2187 0-1.6525.6507-2.644.6507s-1.6834-.9089-2.4787-2.0243a9.7842 9.7842 0 0 1 -1.6628-5.2776c0-3.0984 2.014-4.7405 3.9969-4.7405 1.0535 0 1.9314.6919 2.5924.6919.63 0 1.6112-.7333 2.8092-.7333a3.7579 3.7579 0 0 1 3.1604 1.5802zm-3.7284-2.8918a3.5615 3.5615 0 0 0 .8469-2.22 1.5353 1.5353 0 0 0 -.031-.32 3.5686 3.5686 0 0 0 -2.3445 1.2084 3.4629 3.4629 0 0 0 -.8779 2.1585 1.419 1.419 0 0 0 .031.2892 1.19 1.19 0 0 0 .2169.0207 3.0935 3.0935 0 0 0 2.1586-1.1368z"></path></svg></span><span class="globalnav-image-compact globalnav-link-image"><svg height="48" viewBox="0 0 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data-analytics-element-engagement="globalnav hover - ipad" class=" globalnav-item globalnav-item-ipad globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/lu/ipad/" data-globalnav-item-name="ipad" data-topnav-flyout-trigger-compact="true" data-analytics-title="ipad" data-analytics-element-engagement="hover - ipad" aria-label="iPad" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-ipad"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 24 44" width="24" xmlns="http://www.w3.org/2000/svg"><path d="m14.9575 23.7002c0 .902-.768 1.582-1.805 1.582-.732 0-1.277-.375-1.277-1.02 0-.632.422-.966 1.383-1.031l1.699-.111zm-1.395-4.072c-1.347 0-2.343.668-2.478 1.681h1.019c.141-.498.668-.785 1.424-.785.944 0 1.43.428 1.43 1.207v.574l-1.822.112c-1.471.088-2.303.738-2.303 1.869 0 1.154.908 1.881 2.133 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class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/lu/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="true" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 1.629-.855zm-12.282-4.682h.961v.996h.094c.316-.697.932-1.107 1.898-1.107 1.418 0 2.209.838 2.209 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data-analytics-element-engagement="globalnav hover - airpods" class=" globalnav-item globalnav-item-airpods globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/lu/airpods/" data-globalnav-item-name="airpods" data-topnav-flyout-trigger-compact="true" data-analytics-title="airpods" data-analytics-element-engagement="hover - airpods" aria-label="AirPods" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-airpods"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 43 44" width="43" xmlns="http://www.w3.org/2000/svg"><path d="m11.7153 19.6836h.961v.937h.094c.187-.615.914-1.048 1.752-1.048.164 0 .375.011.504.029v1.008c-.082-.024-.446-.059-.645-.059-.961 0-1.658.645-1.658 1.535v3.914h-1.008zm28.135-.111c1.324 0 2.244.656 2.379 1.693h-.996c-.135-.504-.627-.838-1.389-.838-.75 0-1.336.381-1.336.943 0 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0-.703-.316-.703-.703zm-6.137 4.922 1.324-3.773h.093l1.325 3.773zm1.892-5.139h-1.043l-3.117 8.455h1.107l.85-2.42h3.363l.85 2.42h1.107zm14.868 4.5h-1.864v-3.562h1.864c1.224 0 1.898.639 1.898 1.799 0 1.119-.697 1.763-1.898 1.763zm.275-4.5h-3.193v8.455h1.054v-3.017h2.127c1.588 0 2.719-1.119 2.719-2.701 0-1.612-1.107-2.737-2.707-2.737z"></path></svg></span><span class="globalnav-link-text">AirPods</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - tv-home" class=" globalnav-item globalnav-item-tv-home globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/lu/tv-home/" data-globalnav-item-name="tv-home" data-topnav-flyout-trigger-compact="true" data-analytics-title="tv & home" data-analytics-element-engagement="hover - tv & home" aria-label="TV & Maison" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-tv-home"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 70 44" width="70" xmlns="http://www.w3.org/2000/svg"><path d="m2.9954 26v-7.5059h-2.7246v-.9492h6.5039v.9492h-2.7246v7.5059zm7.7314 0-3.1172-8.4551h1.1074l2.4844 7.0898h.0938l2.4844-7.0898h1.1074l-3.1172 8.4551zm13.981-.8438c-.7207.6328-1.7109 1.002-2.7363 1.002-1.6816 0-2.8594-.9961-2.8594-2.4141 0-1.002.5449-1.7637 1.6758-2.3613.0762-.0352.2344-.1172.3281-.1641-.7793-.8203-1.0605-1.3652-1.0605-1.9805 0-1.084.9199-1.8926 2.1562-1.8926 1.248 0 2.1562.7969 2.1562 1.9043 0 .8672-.5215 1.5-1.8281 2.1855l2.1152 2.2734c.2637-.5273.3984-1.2188.3984-2.2734v-.1465h.9844v.1523c0 1.3125-.2344 2.2676-.6973 2.9824l1.4708 1.5764h-1.3242zm-4.541-1.4824c0 .9492.7676 1.5938 1.8984 1.5938.7676 0 1.5586-.3047 2.0215-.791l-2.3906-2.6133c-.0645.0234-.2168.0996-.2988.1406-.8145.4219-1.2305 1.0078-1.2305 1.6699zm3.2109-4.3886c0-.6562-.4746-1.1016-1.1602-1.1016-.6738 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globalnav-item globalnav-item-entertainment globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/lu/entertainment/" data-globalnav-item-name="entertainment" data-topnav-flyout-trigger-compact="true" data-analytics-title="entertainment" data-analytics-element-engagement="hover - entertainment" aria-label="Divertissements" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-entertainment"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 84 44" width="84" xmlns="http://www.w3.org/2000/svg"><path d="m1.0781 17.5449h2.9004c2.5078 0 3.9902 1.5645 3.9902 4.2188v.0117c0 2.6602-1.4766 4.2246-3.9902 4.2246h-2.9004zm2.8301 7.5059c1.8867 0 2.9824-1.207 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accessories" class=" globalnav-item globalnav-item-accessories globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/lu/shop/goto/buy_accessories" data-globalnav-item-name="accessories" data-topnav-flyout-trigger-compact="true" data-analytics-title="accessories" data-analytics-element-engagement="hover - accessories" aria-label="Accessoires" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-accessories"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 67 44" width="67" xmlns="http://www.w3.org/2000/svg"><path d="m5.6233 23.5801h-3.3633l-.8496 2.4199h-1.1074l3.1172-8.4551h1.043l3.1172 8.4551h-1.1075zm-3.0527-.8965h2.7422l-1.3242-3.7734h-.0938zm10.0986-1.0664c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 1.4414-.3926 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1.9102-1.4062 0-2.373-.6738-2.4844-1.7227h1.0371c.1699.5332.6738.873 1.4824.873.8496 0 1.459-.4043 1.459-.9844 0-.4336-.3281-.7266-1.002-.8906l-1.084-.2637c-1.1836-.2871-1.7227-.7969-1.7227-1.7109.0001-1.0489 1.0137-1.8399 2.3555-1.8399z"></path></svg></span><span class="globalnav-link-text">Accessoires</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - support" class=" globalnav-item globalnav-item-support globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://support.apple.com/fr-lu/?cid=gn-ols-home-hp-tab" data-globalnav-item-name="support" data-topnav-flyout-trigger-compact="true" data-analytics-title="support" data-analytics-element-engagement="hover - support" data-analytics-exit-link="true" aria-label="Assistance" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-support"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 60 44" width="60" xmlns="http://www.w3.org/2000/svg"><path d="m5.6949 23.5715h-3.3633l-.8496 2.4199h-1.1074l3.1172-8.4551h1.043l3.1172 8.4551h-1.1075zm-3.0527-.8965h2.7422l-1.3242-3.7734h-.0938zm8.3349-3.1113c1.3242 0 2.2441.6562 2.3789 1.6934h-.996c-.1348-.5039-.627-.8379-1.3887-.8379-.75 0-1.3359.3809-1.3359.9434 0 .4336.3516.7031 1.0957.8848l.9727.2344c1.1895.2871 1.7637.8027 1.7637 1.7109 0 1.1309-1.0957 1.9102-2.5312 1.9102-1.4062 0-2.373-.6738-2.4844-1.7227h1.0371c.1699.5332.6738.873 1.4824.873.8496 0 1.459-.4043 1.459-.9844 0-.4336-.3281-.7266-1.002-.8906l-1.084-.2637c-1.1836-.2871-1.7227-.7969-1.7227-1.7109 0-1.0489 1.0137-1.8399 2.3554-1.8399zm6.044 0c1.3242 0 2.2441.6562 2.3789 1.6934h-.9961c-.1348-.5039-.627-.8379-1.3887-.8379-.75 0-1.3359.3809-1.3359.9434 0 .4336.3516.7031 1.0957.8848l.9727.2344c1.1895.2871 1.7637.8027 1.7637 1.7109 0 1.1309-1.0957 1.9102-2.5312 1.9102-1.4062 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class="globalnav-image-regular"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="44px" viewBox="0 0 15 44"> <path d="M14.298,27.202l-3.87-3.87c0.701-0.929,1.122-2.081,1.122-3.332c0-3.06-2.489-5.55-5.55-5.55c-3.06,0-5.55,2.49-5.55,5.55 c0,3.061,2.49,5.55,5.55,5.55c1.251,0,2.403-0.421,3.332-1.122l3.87,3.87c0.151,0.151,0.35,0.228,0.548,0.228 s0.396-0.076,0.548-0.228C14.601,27.995,14.601,27.505,14.298,27.202z M1.55,20c0-2.454,1.997-4.45,4.45-4.45 c2.454,0,4.45,1.997,4.45,4.45S8.454,24.45,6,24.45C3.546,24.45,1.55,22.454,1.55,20z"></path> </svg> </span><span class="globalnav-image-compact"><svg height="48" viewBox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"><path d="m16.2294 29.9556-4.1755-4.0821a6.4711 6.4711 0 1 0 -1.2839 1.2625l4.2005 4.1066a.9.9 0 1 0 1.2588-1.287zm-14.5294-8.0017a5.2455 5.2455 0 1 1 5.2455 5.2527 5.2549 5.2549 0 0 1 -5.2455-5.2527z"></path></svg></span></a><div id="globalnav-submenu-search" aria-labelledby="globalnav-menubutton-link-search" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"><form action="https://support.apple.com/kb/index" method="get" class="globalnav-searchfield"><div class="globalnav-searchfield-wrapper"><input placeholder="Rechercher sur apple.com" aria-label="Rechercher sur apple.com" autocorrect="off" autocapitalize="off" autocomplete="off" class="globalnav-searchfield-input" name="q"><input id="globalnav-searchfield-src" type="hidden" name="src" value><input type="hidden" name="type" value><input type="hidden" name="page" value><input type="hidden" name="locale" value><button aria-label="Effacer les termes de la recherche" tabindex="-1" type="button" class="globalnav-searchfield-reset"><span class="globalnav-image-regular"><svg height="14" viewBox="0 0 14 14" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m7 .0339a6.9661 6.9661 0 1 0 6.9661 6.9661 6.9661 6.9661 0 0 0 -6.9661-6.9661zm2.798 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aria-hidden="true" type="submit" class="globalnav-searchfield-submit"><span class="globalnav-image-regular"><svg height="32" viewBox="0 0 30 32" width="30" xmlns="http://www.w3.org/2000/svg"><path d="m23.3291 23.3066-4.35-4.35c-.0105-.0105-.0247-.0136-.0355-.0235a6.8714 6.8714 0 1 0 -1.5736 1.4969c.0214.0256.03.0575.0542.0815l4.35 4.35a1.1 1.1 0 1 0 1.5557-1.5547zm-15.4507-8.582a5.6031 5.6031 0 1 1 5.603 5.61 5.613 5.613 0 0 1 -5.603-5.61z"></path></svg></span><span class="globalnav-image-compact"><svg width="38" height="40" viewBox="0 0 38 40" xmlns="http://www.w3.org/2000/svg"><path d="m28.6724 27.8633-5.07-5.07c-.0095-.0095-.0224-.0122-.032-.0213a7.9967 7.9967 0 1 0 -1.8711 1.7625c.0254.03.0357.0681.0642.0967l5.07 5.07a1.3 1.3 0 0 0 1.8389-1.8379zm-18.0035-10.0033a6.5447 6.5447 0 1 1 6.545 6.5449 6.5518 6.5518 0 0 1 -6.545-6.5449z"></path></svg></span></button></div><div role="status" aria-live="polite" data-topnav-searchresults-label="résultats" class="globalnav-searchresults-count"></div></form><div class="globalnav-searchresults"></div></div></div></div></li><li id="globalnav-bag" data-analytics-region="bag" class="globalnav-item globalnav-bag"><div class="globalnav-bag-wrapper"><a role="button" id="globalnav-menubutton-link-bag" href="https://www.apple.com/lu/shop/goto/bag" aria-label="Panier" data-globalnav-item-name="bag" data-topnav-flyout-trigger-regular="true" data-topnav-flyout-trigger-compact="true" data-analytics-title="open - bag" class="globalnav-link globalnav-link-bag"><span class="globalnav-image-regular"><svg height="44" viewBox="0 0 14 44" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m11.3535 16.0283h-1.0205a3.4229 3.4229 0 0 0 -3.333-2.9648 3.4229 3.4229 0 0 0 -3.333 2.9648h-1.02a2.1184 2.1184 0 0 0 -2.117 2.1162v7.7155a2.1186 2.1186 0 0 0 2.1162 2.1167h8.707a2.1186 2.1186 0 0 0 2.1168-2.1167v-7.7155a2.1184 2.1184 0 0 0 -2.1165-2.1162zm-4.3535-1.8652a2.3169 2.3169 0 0 1 2.2222 1.8652h-4.4444a2.3169 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tabindex="-1" href="/kb/index?page=search&q=&requestid=&doctype=SITE_HELP,PRODUCT_HELP,LEGACY,HOWTO_ARTICLES,TROUBLESHOOTING_ARTICLES,SC,AC,VC&currentPage=1&locale=fr_LU&includeArchived=false&product=PF15">Internet</a> </li> <li role="option" aria-selected="false" tabindex="0" class="SearchFilter-item" data-filter="PF6"><a class="SearchFilter-item-label PF6" data-analytics-event="link.search-filter-select" data-analytics-filter-type="product" data-analytics-filter-name="mac os" tabindex="-1" href="/kb/index?page=search&q=&requestid=&doctype=SITE_HELP,PRODUCT_HELP,LEGACY,HOWTO_ARTICLES,TROUBLESHOOTING_ARTICLES,SC,AC,VC&currentPage=1&locale=fr_LU&includeArchived=false&product=PF6">macOS</a> </li> <li role="option" aria-selected="false" tabindex="0" class="SearchFilter-item" data-filter="PF12"><a class="SearchFilter-item-label PF12" data-analytics-event="link.search-filter-select" data-analytics-filter-type="product" data-analytics-filter-name="consumer software" tabindex="-1" href="/kb/index?page=search&q=&requestid=&doctype=SITE_HELP,PRODUCT_HELP,LEGACY,HOWTO_ARTICLES,TROUBLESHOOTING_ARTICLES,SC,AC,VC&currentPage=1&locale=fr_LU&includeArchived=false&product=PF12">Logiciels grand public</a> </li> <li role="option" aria-selected="false" tabindex="0" class="SearchFilter-item" data-filter="PF14"><a class="SearchFilter-item-label PF14" data-analytics-event="link.search-filter-select" data-analytics-filter-type="product" data-analytics-filter-name="professional software" tabindex="-1" href="/kb/index?page=search&q=&requestid=&doctype=SITE_HELP,PRODUCT_HELP,LEGACY,HOWTO_ARTICLES,TROUBLESHOOTING_ARTICLES,SC,AC,VC&currentPage=1&locale=fr_LU&includeArchived=false&product=PF14">Logiciels professionnels</a> </li> <li role="option" aria-selected="false" tabindex="0" class="SearchFilter-item" data-filter="PF4"><a class="SearchFilter-item-label PF4" data-analytics-event="link.search-filter-select" data-analytics-filter-type="product" data-analytics-filter-name="itunes" 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for="include-archived">Inclure du contenu qui n’est plus mis à jour.</label> </div> </div></div> </div> <!-- End : Search Filters [ DOCTYPE | PRODUCTS] --> <ul class='SearchResultsList SearchResults-list js-searchResultsList u-md-size-8-12' id='results-Support-ul'> <li class='noSearch-results'>Liens utiles</li><li class='noSearch-results'><a href='https://communities.apple.com/fr/'>Trouver des solutions d’utilisateurs Apple dans les communautés d’assistance Apple</a></li><li class='noSearch-results noSearch-results-last'><a href='https://www.apple.com/fr/support/'>Obtenir une assistance par produit ou lancer une demande d’assistance en ligne sur l’assistance Apple</a></li><input type='hidden' id='invokeDTM' value='invokeDTM'></ul> <div class="DiscussionsPromo bottomBorderLine topBorderLine u-hidden"> <div class="DiscussionsPromo-image"></div> <div class="DiscussionsPromo-text"> <h2 class="DiscussionsPromo-heading">Obtenez de l’aide des utilisateurs Apple du monde entier.</h2> <p class="DiscussionsPromo-copy">Accédez aux Communautés d’assistance Apple pour poser une question, trouver des réponses existantes ou partager votre expertise avec les autres utilisateurs.</p> <a class="DiscussionsPromo-link more" href="https://communities.apple.com/fr/">Visitez Communautés</a> </div> </div> <nav class="SearchPagination" aria-label="Pagination"> <form class="SearchPagination-form hidden" action="https://support.apple.com/kb/index" method="get"> <input type="hidden" name="page" value="search" /> <input type="hidden" name="locale" value="fr_LU" /> <input type="hidden" name="query" value="" /> <input type="hidden" name="product" value="" /> <input type="hidden" name="doctype" value="SITE_HELP,PRODUCT_HELP,LEGACY,HOWTO_ARTICLES,TROUBLESHOOTING_ARTICLES,SC,AC,VC" /> <input type="hidden" name="includeArchived" value="false" /> <a class="SearchPagination-paddle SearchPagination-paddle--left disabled" href="/kb/index?page=search&query=&product=&doctype=SITE_HELP,PRODUCT_HELP,LEGACY,HOWTO_ARTICLES,TROUBLESHOOTING_ARTICLES,SC,AC,VC&currentPage=1&locale=fr_LU"> <span aria-hidden="true" class="icon-font search-icon-paddleleft"></span> <span class="u-visuallyHidden">Page de résultats précédente</span> </a> <span class="SearchPagination-count"> <label id="paginationLabelText" for="currentPageNumber" class="u-visuallyHidden">Enter a Page Number</label> <input class="SearchPagination-input" name="currentPage" id="currentPageNumber" type="text" value="1"> <span>sur</span> <span id="totalPages">0</span> </span> <a class="SearchPagination-paddle SearchPagination-paddle--right" href="/kb/index?page=search&query=&product=&doctype=SITE_HELP,PRODUCT_HELP,LEGACY,HOWTO_ARTICLES,TROUBLESHOOTING_ARTICLES,SC,AC,VC&currentPage=1&locale=fr_LU"> <span aria-hidden="true" class="icon-font search-icon-paddleright"></span> <span class="u-visuallyHidden">Page de résultats suivante </span> </a> </form> </nav> </div> <input type="hidden" id="envVariable" value="PROD" /> <input type="hidden" id="currentUrl" value="https://support.apple.com/kb/" /> <input type="hidden" id="haikuLocaleFormat" value="fr-lu" /> <input type="hidden" id="locale" value="fr_LU" /> <input type="hidden" id="oneResultFound" value="1 résultat trouvé " /> <input type="hidden" id="manyResultFound" value="{1} résultats trouvés " /> <input type="hidden" id="filterText" value="Filtrer" /> <input type="hidden" id="noResultsFirstLine" value="Aucune correspondance n’a été trouvée pour votre recherche." /> <input type="hidden" id="noResultsSecondLine" value="Vérifiez l’orthographe de vos termes de recherche et essayez de lancer la recherche avec d’autres mots clés, plus généraux." /> <input type="hidden" id="suggestedSearchText" value="Suggestions de recherche" /> <input type="hidden" id="titleQuestion" value="Liens utiles" /> <input type="hidden" id="questionLink1" value="Afficher les conseils de recherche " /> <input 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