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href='https://www.tci-sa.co.za/wp-content/plugins/the-events-calendar/src/resources/css/integrations/plugins/elementor/widgets/widget-base.min.css?ver=6.10.1.1' media='all' /> <link rel='stylesheet' id='kadence-global-css' href='https://www.tci-sa.co.za/wp-content/themes/kadence/assets/css/global.min.css?ver=1.2.16' media='all' /> <style id='kadence-global-inline-css'> /* Kadence Base CSS */ :root{--global-palette1:#ecb228;--global-palette2:#2B6CB0;--global-palette3:#1A202C;--global-palette4:#333333;--global-palette5:#747474;--global-palette6:#718096;--global-palette7:#EDF2F7;--global-palette8:#F7FAFC;--global-palette9:#ffffff;--global-palette9rgb:255, 255, 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.site{background:var(--global-palette9);}h1,h2,h3,h4,h5,h6{font-family:var(--global-heading-font-family);}h1{font-style:normal;font-weight:normal;font-size:28px;line-height:1.4;color:var(--global-palette4);}h2{font-style:normal;font-weight:normal;font-size:18px;line-height:1.5;color:var(--global-palette4);}h3{font-style:normal;font-weight:normal;font-size:16px;line-height:1.5;color:var(--global-palette4);}h4{font-style:normal;font-weight:normal;font-size:22px;line-height:1.5;color:var(--global-palette4);}h5{font-style:normal;font-weight:normal;font-size:12px;line-height:1.5;font-family:'Antic Slab', var(--global-fallback-font);color:var(--global-palette1);}h6{font-style:normal;font-weight:normal;font-size:11px;line-height:1.5;color:var(--global-palette1);}.entry-hero .kadence-breadcrumbs{max-width:1400px;}.site-container, .site-header-row-layout-contained, .site-footer-row-layout-contained, .entry-hero-layout-contained, .comments-area, .alignfull > .wp-block-cover__inner-container, .alignwide > .wp-block-cover__inner-container{max-width:var(--global-content-width);}.content-width-narrow .content-container.site-container, .content-width-narrow .hero-container.site-container{max-width:var(--global-content-narrow-width);}@media all and (min-width: 1630px){.wp-site-blocks .content-container .alignwide{margin-left:-115px;margin-right:-115px;width:unset;max-width:unset;}}@media all and (min-width: 1102px){.content-width-narrow .wp-site-blocks .content-container .alignwide{margin-left:-130px;margin-right:-130px;width:unset;max-width:unset;}}.content-style-boxed .wp-site-blocks .entry-content .alignwide{margin-left:calc( -1 * var( --global-content-boxed-padding ) );margin-right:calc( -1 * var( --global-content-boxed-padding ) );}.content-area{margin-top:1rem;margin-bottom:1rem;}@media all and (max-width: 1024px){.content-area{margin-top:3rem;margin-bottom:3rem;}}@media all and (max-width: 767px){.content-area{margin-top:2rem;margin-bottom:2rem;}}@media all and (max-width: 1024px){:root{--global-content-boxed-padding:2rem;}}@media all and (max-width: 767px){:root{--global-content-boxed-padding:1.5rem;}}.entry-content-wrap{padding:2rem;}@media all and (max-width: 1024px){.entry-content-wrap{padding:2rem;}}@media all and (max-width: 767px){.entry-content-wrap{padding:1.5rem;}}.entry.single-entry{box-shadow:0px 15px 15px -10px rgba(0,0,0,0.05);}.entry.loop-entry{box-shadow:0px 15px 15px -10px rgba(0,0,0,0.05);}.loop-entry .entry-content-wrap{padding:2rem;}@media all and (max-width: 1024px){.loop-entry .entry-content-wrap{padding:2rem;}}@media all and (max-width: 767px){.loop-entry .entry-content-wrap{padding:1.5rem;}}button, .button, .wp-block-button__link, input[type="button"], input[type="reset"], input[type="submit"], .fl-button, .elementor-button-wrapper .elementor-button, .wc-block-components-checkout-place-order-button, .wc-block-cart__submit{box-shadow:0px 0px 0px -7px rgba(0,0,0,0);}button:hover, button:focus, button:active, .button:hover, .button:focus, .button:active, .wp-block-button__link:hover, .wp-block-button__link:focus, .wp-block-button__link:active, input[type="button"]:hover, input[type="button"]:focus, input[type="button"]:active, input[type="reset"]:hover, input[type="reset"]:focus, input[type="reset"]:active, input[type="submit"]:hover, input[type="submit"]:focus, input[type="submit"]:active, .elementor-button-wrapper .elementor-button:hover, .elementor-button-wrapper .elementor-button:focus, .elementor-button-wrapper .elementor-button:active, .wc-block-cart__submit:hover{box-shadow:0px 15px 25px -7px rgba(0,0,0,0.1);}.kb-button.kb-btn-global-outline.kb-btn-global-inherit{padding-top:calc(px - 2px);padding-right:calc(px - 2px);padding-bottom:calc(px - 2px);padding-left:calc(px - 2px);}@media all and (min-width: 1025px){.transparent-header .entry-hero .entry-hero-container-inner{padding-top:80px;}}@media all and (max-width: 1024px){.mobile-transparent-header .entry-hero .entry-hero-container-inner{padding-top:80px;}}@media all and (max-width: 767px){.mobile-transparent-header .entry-hero .entry-hero-container-inner{padding-top:80px;}}.entry-hero.post-hero-section .entry-header{min-height:200px;} /* Kadence Header CSS */ @media all and (max-width: 1024px){.mobile-transparent-header #masthead{position:absolute;left:0px;right:0px;z-index:100;}.kadence-scrollbar-fixer.mobile-transparent-header #masthead{right:var(--scrollbar-offset,0);}.mobile-transparent-header #masthead, .mobile-transparent-header .site-top-header-wrap .site-header-row-container-inner, .mobile-transparent-header .site-main-header-wrap .site-header-row-container-inner, .mobile-transparent-header .site-bottom-header-wrap .site-header-row-container-inner{background:transparent;}.site-header-row-tablet-layout-fullwidth, .site-header-row-tablet-layout-standard{padding:0px;}}@media all and (min-width: 1025px){.transparent-header #masthead{position:absolute;left:0px;right:0px;z-index:100;}.transparent-header.kadence-scrollbar-fixer #masthead{right:var(--scrollbar-offset,0);}.transparent-header #masthead, .transparent-header .site-top-header-wrap .site-header-row-container-inner, .transparent-header .site-main-header-wrap .site-header-row-container-inner, .transparent-header .site-bottom-header-wrap .site-header-row-container-inner{background:transparent;}}.site-branding a.brand img{max-width:800px;}.site-branding a.brand img.svg-logo-image{width:800px;}.site-branding{padding:0px 0px 0px 0px;}#masthead, #masthead .kadence-sticky-header.item-is-fixed:not(.item-at-start):not(.site-header-row-container):not(.site-main-header-wrap), #masthead .kadence-sticky-header.item-is-fixed:not(.item-at-start) > .site-header-row-container-inner{background:#ffffff;}.site-main-header-inner-wrap{min-height:80px;}.header-navigation[class*="header-navigation-style-underline"] .header-menu-container.primary-menu-container>ul>li>a:after{width:calc( 100% - 1.2em);}.main-navigation .primary-menu-container > ul > li.menu-item > a{padding-left:calc(1.2em / 2);padding-right:calc(1.2em / 2);padding-top:0.6em;padding-bottom:0.6em;color:var(--global-palette5);}.main-navigation .primary-menu-container > ul > li.menu-item .dropdown-nav-special-toggle{right:calc(1.2em / 2);}.main-navigation .primary-menu-container > ul > li.menu-item > a:hover{color:var(--global-palette-highlight);}.main-navigation .primary-menu-container > ul > li.menu-item.current-menu-item > a{color:var(--global-palette3);}.header-navigation .header-menu-container ul ul.sub-menu, .header-navigation .header-menu-container ul ul.submenu{background:var(--global-palette3);box-shadow:0px 2px 13px 0px rgba(0,0,0,0.1);}.header-navigation .header-menu-container ul ul li.menu-item, .header-menu-container ul.menu > li.kadence-menu-mega-enabled > ul > li.menu-item > a{border-bottom:1px solid rgba(255,255,255,0.1);}.header-navigation .header-menu-container ul ul li.menu-item > a{width:200px;padding-top:1em;padding-bottom:1em;color:var(--global-palette8);font-size:12px;}.header-navigation .header-menu-container ul ul li.menu-item > a:hover{color:var(--global-palette9);background:var(--global-palette4);}.header-navigation .header-menu-container ul ul li.menu-item.current-menu-item > a{color:var(--global-palette9);background:var(--global-palette4);}.mobile-toggle-open-container .menu-toggle-open, .mobile-toggle-open-container .menu-toggle-open:focus{color:var(--global-palette5);padding:0.4em 0.6em 0.4em 0.6em;font-size:14px;}.mobile-toggle-open-container .menu-toggle-open.menu-toggle-style-bordered{border:1px solid currentColor;}.mobile-toggle-open-container .menu-toggle-open .menu-toggle-icon{font-size:20px;}.mobile-toggle-open-container .menu-toggle-open:hover, .mobile-toggle-open-container .menu-toggle-open:focus-visible{color:var(--global-palette-highlight);}.mobile-navigation ul li{font-size:14px;}.mobile-navigation ul li a{padding-top:1em;padding-bottom:1em;}.mobile-navigation ul li > a, .mobile-navigation ul li.menu-item-has-children > .drawer-nav-drop-wrap{color:var(--global-palette8);}.mobile-navigation ul li.current-menu-item > a, .mobile-navigation ul li.current-menu-item.menu-item-has-children > .drawer-nav-drop-wrap{color:var(--global-palette-highlight);}.mobile-navigation ul li.menu-item-has-children .drawer-nav-drop-wrap, .mobile-navigation ul li:not(.menu-item-has-children) a{border-bottom:1px solid rgba(255,255,255,0.1);}.mobile-navigation:not(.drawer-navigation-parent-toggle-true) ul li.menu-item-has-children .drawer-nav-drop-wrap button{border-left:1px solid rgba(255,255,255,0.1);}#mobile-drawer .drawer-header .drawer-toggle{padding:0.6em 0.15em 0.6em 0.15em;font-size:24px;} /* Kadence Footer CSS */ .site-bottom-footer-inner-wrap{padding-top:30px;padding-bottom:30px;grid-column-gap:30px;}.site-bottom-footer-inner-wrap .widget{margin-bottom:30px;}.site-bottom-footer-inner-wrap .site-footer-section:not(:last-child):after{right:calc(-30px / 2);} /* Kadence Events CSS */ :root{--tec-color-background-events:transparent;--tec-color-text-event-date:var(--global-palette3);--tec-color-text-event-title:var(--global-palette3);--tec-color-text-events-title:var(--global-palette3);--tec-color-background-view-selector-list-item-hover:var(--global-palette7);--tec-color-background-secondary:var(--global-palette8);--tec-color-link-primary:var(--global-palette3);--tec-color-icon-active:var(--global-palette3);--tec-color-day-marker-month:var(--global-palette4);--tec-color-border-active-month-grid-hover:var(--global-palette5);--tec-color-accent-primary:var(--global-palette1);--tec-color-border-default:var(--global-gray-400);}body.single-tribe_events{background:var(--global-palette9);}body.single-tribe_events .content-bg, body.content-style-unboxed.single-tribe_events .site{background:var(--global-palette9);}#primary .tribe-events, #primary .tribe-events-single{--tec-color-background-events-bar-submit-button:#ecb228;--tec-color-background-events-bar-submit-button-hover:rgba( 236, 178, 40, 0.8);--tec-color-background-events-bar-submit-button-active:rgba( 236, 178, 40, 0.9);} </style> <link rel='stylesheet' id='kadence-header-css' href='https://www.tci-sa.co.za/wp-content/themes/kadence/assets/css/header.min.css?ver=1.2.16' media='all' /> <link rel='stylesheet' id='kadence-content-css' href='https://www.tci-sa.co.za/wp-content/themes/kadence/assets/css/content.min.css?ver=1.2.16' media='all' /> <link rel='stylesheet' id='kadence-related-posts-css' href='https://www.tci-sa.co.za/wp-content/themes/kadence/assets/css/related-posts.min.css?ver=1.2.16' media='all' /> <link rel='stylesheet' id='kad-splide-css' href='https://www.tci-sa.co.za/wp-content/themes/kadence/assets/css/kadence-splide.min.css?ver=1.2.16' media='all' /> <link rel='stylesheet' id='kadence-footer-css' href='https://www.tci-sa.co.za/wp-content/themes/kadence/assets/css/footer.min.css?ver=1.2.16' media='all' /> <link rel='stylesheet' id='elementor-frontend-css' href='https://www.tci-sa.co.za/wp-content/plugins/elementor/assets/css/frontend.min.css?ver=3.27.6' media='all' /> <link rel='stylesheet' id='widget-text-editor-css' href='https://www.tci-sa.co.za/wp-content/plugins/elementor/assets/css/widget-text-editor.min.css?ver=3.27.6' media='all' /> <link rel='stylesheet' id='widget-icon-list-css' href='https://www.tci-sa.co.za/wp-content/plugins/elementor/assets/css/widget-icon-list.min.css?ver=3.27.6' media='all' /> <link rel='stylesheet' id='widget-image-css' href='https://www.tci-sa.co.za/wp-content/plugins/elementor/assets/css/widget-image.min.css?ver=3.27.6' media='all' /> <link rel='stylesheet' id='widget-nav-menu-css' href='https://www.tci-sa.co.za/wp-content/plugins/elementor-pro/assets/css/widget-nav-menu.min.css?ver=3.27.4' media='all' /> <link rel='stylesheet' 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tag-striata-marketing-solutions tag-tanya-grobler tag-the-cx-group tag-the-digital-databank tag-the-incentive-company tag-tyron-james-hall tag-yaron-assabi tag-youknow tag-yugeshree-frylinck tag-yurika-pistorius"> <div class="entry-content-wrap"> <header class="entry-header post-title title-align-inherit title-tablet-align-inherit title-mobile-align-inherit"> <div class="entry-taxonomies"> <span class="category-links term-links category-style-normal"> <a href="https://www.tci-sa.co.za/category/archives/" rel="tag">Archives</a> </span> </div> <h1 class="entry-title">Most innovative digital customer experience gathering in Southern Africa is taking place on 4 & 5 September 2019 – will you be there?</h1><div class="entry-meta entry-meta-divider-dot"> <span class="posted-by"><span class="meta-label">By</span><span class="author vcard"><a class="url fn n" href="https://vurhu.com">Julian Robberts</a></span></span> <span class="posted-on"> <time class="entry-date published updated" datetime="2019-07-02T14:44:52+02:00">2nd July 2019</time> </span> </div> </header> <div class="entry-content single-content"> <p style="text-align: center;"><a href="mailto:lerato@tci-sa.co.za?subject=Please%20send%20me%20the%20Digital%20Customer%20Experience%20Conference%202019%20brochure"><strong>Register now!</strong></a></p> <p><strong>The most updated and innovative <em><a href="https://www.tci-sa.co.za/event/dcx-con-2019-digital-customer-experience-conference-2019/">digital customer experience conference (DCX)</a></em> in South Africa is taking place on 4 & 5 September 2019.</strong></p> <p>Digital strategies to improve customer engagement, mapping the customer journey, omni-channel, loyalty and digital sales enablement are just some of the themes to be addressed at the upcoming <strong><em><a href="https://www.tci-sa.co.za/event/dcx-con-2019-digital-customer-experience-conference-2019/">Digital Customer Experience (DCX) Conference 2019.</a></em></strong></p> <p>The event, which will take place on 4 & 5 September 2019 at the Indaba Hotel, Fourways, Johannesburg will showcase a <a href="https://www.tci-sa.co.za/blog/the-dcx-con-speaker-panel/">top speaker panel</a> across all industries.</p> <p>Targeting all professionals dealing with digital customer engagement, the programme will highlight challenges, opportunities and the latest developments regarding digital channels and customer relationships.</p> <p style="text-align: center;"><em><strong><a href="mailto:info@tci-sa.co.za?subject=Please%20send%20me%20the%20%20Digital%20Customer%20Experience%20Conference%202019%20registration%20form%20">Send me a registration form!</a></strong></em></p> <blockquote><p><strong>These are some of the highpoints of the 2 day programme: 40 speakers, 3 panel discussions, 2 streams addressing loyalty programmes and customer engagement and developing strategies for creating a digital sales enablement.</strong><br /> <strong> </strong><br /> We invite all professionals dealing with digital customer engagement to join us – Trade Conferences International – at this conference.</p></blockquote> <p style="text-align: center;"><em><strong><a href="mailto:lerato@tci-sa.co.za?subject=Please%20send%20me%20the%20Digital%20Customer%20Experience%20Conference%202019%20brochure">Send me the full brochure</a></strong></em></p> <p><a href="mailto:bandile@tci-sa.co.za?subject=Please%20send%20me%20more%20information%20about%20the%20Digital%20Customer%20Experience%20Conference%202019"><em>Send me more info regarding the conference</em></a></p> <p><strong>The 2019 speaker line up <em>includes:</em></strong><strong> </strong></p> <ul> <li>Ross Sibbald, <strong>Commercial Director, Striata Marketing Solutions</strong></li> <li>Lizzy van Niekerk, <strong>Founder, Little Rabbit Digital</strong></li> <li>Dr Derek Shirley, <strong>Chief Executive Officer, Cornerstone Performance Solutions</strong></li> <li>Anthony Kotton, <strong>Managing Director, One Loyalty Rewards</strong></li> <li>Jainita Khatri, <strong>Managing Director, Prana Business Consulting</strong></li> <li>Eben Esterhuizen, <strong>Founder and General Manager, OnShelf Pharma</strong></li> <li>Tanya Grobler, <strong>Chief Executive Officer, Mahala Loyalty Programme</strong></li> <li>Yugeshree Frylinck, <strong>Chief Experience Officer, The CX Group</strong></li> <li>Gerrit de Villiers, <strong>Presales Manager, Inovo</strong></li> <li>Lauren Barber, <strong>Customer Engagement Solutions, SBV</strong></li> <li>Yurika Pistorius, <strong>Head of Compliance, Clientèle</strong></li> <li>Anretia Ferreira, <strong>Owner, Blue Steering</strong></li> <li>Candy Steyn, <strong>Edgars Club/ ThankU Card Operations Manager, Edgars</strong></li> <li>Tyron James Hall, <strong>Chief Executive Officer, Devprox</strong></li> <li>Lizette Akker, <strong>Customer Experience Management, IQbusiness</strong></li> <li>Cassie van Wyk, <strong>Chief Marketing Officer, Devprox</strong></li> <li>Derek Martin, <strong>Principal Consultant, BSG</strong></li> <li>Yaron Assabi<strong>, Founder & Chief Executive Officer, Digital Solutions Group</strong></li> <li>Perry de Jager, <strong>Head: Call Centre and Collections Solutions, Principa</strong></li> <li>Graham McLeod, <strong>Enterprise Business Architect, Gijima</strong></li> <li>Dylan Edel, <strong>Senior Sales Executive & Strategic Partnership, Docfox</strong></li> <li>Luwela Nodada, <strong>Associate in Applied Behavioural Economics, Genesis-Analytics</strong></li> <li>Boitshepo Gaitate, <strong>Associate in Applied Behavioural Economics, Genesis-Analytics</strong></li> </ul> <p><strong>Plus confirmed Panellists from these top industry companies:</strong><br /> <em>Experian, Mint Management Technologies, Investec, The Incentive Company, HTSA, SAS Sub-Saharan Africa, AccTech Systems, Analytics, Experian, YouKnow, Jellyfish, The Digital Databank, Berelo Innovations</em><br /> <strong>Themes to be covered:</strong><strong><br /> </strong></p> <ul> <li>loyalty programmes and customer engagement</li> <li>compliance and customer due diligence (CDD)</li> <li>developing strategies for creating a digital sales enablement</li> <li>mapping the customer journey</li> <li>omni-channel and customer engagement</li> <li>digital customer experience and the future</li> </ul> <p><strong><br /> Who must attend this event?</strong></p> <p><em><strong>Professionals working in the following sections will benefit from attending this conference:</strong></em><br /> <em>CRM * customer insights * customer acquiring & retention * client liaison * brand management * digital marketing * market research * business development * sales * customer experience * marketing analytics * digital * market segmentation * CVM * mobile marketing * social media * channel management * analytics * PR & communications * mobile banking * e-commerce * KYC *client onboarding * customer due diligence * client service * call centres * data analysis * customer segmentation</em><br /> <em><u><a href="mailto:jason@tci-sa.co.za?subject=Send%20me%20more%20on%20the%20exhibition%20and%20sponsorship%20opportunities%20at%20the%20DCX%20Conference%202019"><strong>If you are interested in sponsorship or exhibition please contact us</strong></a></u></em></p> <p><strong>Cost to register:</strong></p> <p><strong>Normal price: R9 200.00 + VAT R10 580.00 p.p</strong></p> <p><strong>10% Group Discount (3 or more) R 8 280.00 + VAT R9 522.00 p.p</strong></p> <p><strong>15% Group Discount (5 or more) R 7 820.00 + VAT R8 993.00 p.p</strong></p> <p>To register as a delegate e-mail Lerato Mohlala on <a href="mailto:lerato@tci-sa.co.za">lerato@tci-sa.co.za</a> and Bandile Ngobese on <a href="bandile@tci-sa.co.za">bandile@tci-sa.co.za</a>.</p> <p>Interested in exhibiting or sponsoring then contact Jason Joseph <a href="mailto:jason@tci-sa.co.za?subject=Debt%20Collection%20Conference%202018%3A%20Exhibition%20%26%20Sponsorship">jason@tci-sa.co.za</a>, or call 011 803 1553</p> </div> <footer 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<div class="splide__list grid-cols grid-sm-col-2 grid-lg-col-3"> <div class="carousel-item splide__slide"> <article class="entry content-bg loop-entry post-6999 post type-post status-publish format-standard has-post-thumbnail hentry category-archives tag--willem-janse-van-rensburg tag-adv-johannes-collen-weapond tag-advocate tag-aig tag-alex-roberts tag-annalie-woest tag-brolink tag-busisiwe-mathe tag-chief-executive-officer tag-chief-information-officer tag-cliffe-dekker-hofmeyr tag-craig-rosewarne tag-cura-software-solutions tag-deloitte tag-director-partner-risk-assurance-ervices-cyber-security-privacy tag-ecsponent tag-executive-consultant-dispute-resolution tag-executive-head-risk-projects tag-gary-allemann tag-hannes-bezuidenhout tag-head-of-forensic tag-head-of-group-procurement tag-head-of-risk-africa tag-head-risk-control-services tag-hendrik-heyns tag-high-court-of-south-africa tag-importance-of-third-party-risk-management-for-supply-chain tag-kpmg tag-lee-bristow tag-lexisnexis tag-managing-director tag-master-data-management tag-mmi tag-mobius-consulting tag-nkateko-mabaso tag-nombulelo-kambule tag-partner-contract-compliance tag-phinity-risk-solutions tag-principal-consultant tag-product-manager tag-pwc tag-regional-director-sales-operations tag-regional-practice-lead-fraud-financial-crime tag-roy-wiligora tag-sales-manager tag-sandhya-mohan-pillai tag-sas tag-senior-manager-governance-risk-and-regulatory-risk-advisory tag-sharmlin-moodley tag-stanlib tag-terence-gregory tag-thomas-majaya tag-turner-townsend tag-werner-bornman tag-william-lawrence tag-wolfpack-information-risk"> <a class="post-thumbnail kadence-thumbnail-ratio-2-3" href="https://www.tci-sa.co.za/2019/02/22/importance-of-third-party-risk-management-for-supply-chain/"> <div class="post-thumbnail-inner"> </div> </a> <div class="entry-content-wrap"> <header class="entry-header"> <div class="entry-taxonomies"> <span class="category-links term-links category-style-normal"> <a href="https://www.tci-sa.co.za/category/archives/" rel="tag">Archives</a> </span> </div> <h3 class="entry-title"><a href="https://www.tci-sa.co.za/2019/02/22/importance-of-third-party-risk-management-for-supply-chain/" rel="bookmark">Importance of Third Party Risk Management for supply chain</a></h3><div class="entry-meta entry-meta-divider-dot"> <span class="posted-by"><span class="meta-label">By</span><span class="author vcard"><a class="url fn n" href="https://vurhu.com">Julian Robberts</a></span></span> <span class="posted-on"> <time class="entry-date published updated" datetime="2019-02-22T14:19:43+02:00">22nd February 2019</time> </span> </div> </header> <div class="entry-summary"> <p>Increase your control in dealing with third-party risks   “The increased use of outsourcing to third-party vendors and the importance of the relationships between banks and the vendors intensify the need for banks to have highly effective third-party vendor risk management programmes in place”-Tony DaSilva, S&R Subject Matter Expert, Federal Reserve Bank of Atlanta  …</p> </div> <footer class="entry-footer"> <div class="entry-actions"> <p class="more-link-wrap"> <a href="https://www.tci-sa.co.za/2019/02/22/importance-of-third-party-risk-management-for-supply-chain/" class="post-more-link"> Read More<span class="screen-reader-text"> Importance of Third Party Risk Management for supply chain</span><span class="kadence-svg-iconset svg-baseline"><svg aria-hidden="true" class="kadence-svg-icon kadence-arrow-right-alt-svg" fill="currentColor" version="1.1" xmlns="http://www.w3.org/2000/svg" width="27" height="28" viewBox="0 0 27 28"><title>Continue</title><path d="M27 13.953c0 0.141-0.063 0.281-0.156 0.375l-6 5.531c-0.156 0.141-0.359 0.172-0.547 0.094-0.172-0.078-0.297-0.25-0.297-0.453v-3.5h-19.5c-0.281 0-0.5-0.219-0.5-0.5v-3c0-0.281 0.219-0.5 0.5-0.5h19.5v-3.5c0-0.203 0.109-0.375 0.297-0.453s0.391-0.047 0.547 0.078l6 5.469c0.094 0.094 0.156 0.219 0.156 0.359v0z"></path> </svg></span> </a> </p> </div> </footer> </div> </article> </div><div class="carousel-item splide__slide"> <article class="entry content-bg loop-entry post-5540 post type-post status-publish format-standard has-post-thumbnail hentry category-archives"> <a class="post-thumbnail kadence-thumbnail-ratio-2-3" href="https://www.tci-sa.co.za/2018/01/16/digital-revolution-driving-customer-engagement/"> <div class="post-thumbnail-inner"> </div> </a> <div class="entry-content-wrap"> <header class="entry-header"> <div class="entry-taxonomies"> <span class="category-links term-links category-style-normal"> <a href="https://www.tci-sa.co.za/category/archives/" rel="tag">Archives</a> </span> </div> <h3 class="entry-title"><a href="https://www.tci-sa.co.za/2018/01/16/digital-revolution-driving-customer-engagement/" rel="bookmark">Digital revolution driving customer engagement</a></h3><div class="entry-meta entry-meta-divider-dot"> <span class="posted-by"><span class="meta-label">By</span><span class="author vcard"><a class="url fn n" href="https://vurhu.com">Julian Robberts</a></span></span> <span class="posted-on"> <time class="entry-date published updated" datetime="2018-01-16T12:50:36+02:00">16th January 2018</time> </span> </div> </header> <div class="entry-summary"> <p>The digital revolution has led banks and financial service providers to rely on technology more and more to reflect a business’s drive for agility and innovation. This inevitably creates new revenue sources that better provides for the need of the customer. For banks and financial services to understand the challenges and opportunity the digital revolution…</p> </div> <footer class="entry-footer"> <div class="entry-actions"> <p class="more-link-wrap"> <a href="https://www.tci-sa.co.za/2018/01/16/digital-revolution-driving-customer-engagement/" class="post-more-link"> Read More<span class="screen-reader-text"> Digital revolution driving customer engagement</span><span class="kadence-svg-iconset svg-baseline"><svg aria-hidden="true" class="kadence-svg-icon kadence-arrow-right-alt-svg" fill="currentColor" version="1.1" xmlns="http://www.w3.org/2000/svg" width="27" height="28" viewBox="0 0 27 28"><title>Continue</title><path d="M27 13.953c0 0.141-0.063 0.281-0.156 0.375l-6 5.531c-0.156 0.141-0.359 0.172-0.547 0.094-0.172-0.078-0.297-0.25-0.297-0.453v-3.5h-19.5c-0.281 0-0.5-0.219-0.5-0.5v-3c0-0.281 0.219-0.5 0.5-0.5h19.5v-3.5c0-0.203 0.109-0.375 0.297-0.453s0.391-0.047 0.547 0.078l6 5.469c0.094 0.094 0.156 0.219 0.156 0.359v0z"></path> </svg></span> </a> </p> </div> </footer> </div> </article> </div><div class="carousel-item splide__slide"> <article class="entry content-bg loop-entry post-7037 post type-post status-publish format-standard has-post-thumbnail hentry category-archives"> <a class="post-thumbnail kadence-thumbnail-ratio-2-3" href="https://www.tci-sa.co.za/2019/02/28/big-data-the-10yearchallenge/"> <div class="post-thumbnail-inner"> </div> </a> <div class="entry-content-wrap"> <header class="entry-header"> <div class="entry-taxonomies"> <span class="category-links term-links category-style-normal"> <a href="https://www.tci-sa.co.za/category/archives/" rel="tag">Archives</a> </span> </div> <h3 class="entry-title"><a href="https://www.tci-sa.co.za/2019/02/28/big-data-the-10yearchallenge/" rel="bookmark">Big Data: The #10YearChallenge</a></h3><div class="entry-meta entry-meta-divider-dot"> <span class="posted-by"><span class="meta-label">By</span><span class="author vcard"><a class="url fn n" href="https://vurhu.com">Julian Robberts</a></span></span> <span class="posted-on"> <time class="entry-date published updated" datetime="2019-02-28T10:48:07+02:00">28th February 2019</time> </span> </div> </header> <div class="entry-summary"> <p>source: Corinium Intelligence Written by Corinium on Feb 20, 2019 5:52:57 PM The viral #10YearChallenge, spread across social media like wildfire. The challenge was centred around people showing the world what they looked like 10 years ago compared to today. We also took a look back, but at how the world of data & analytics has changed. A…</p> </div> <footer class="entry-footer"> <div class="entry-actions"> <p class="more-link-wrap"> <a href="https://www.tci-sa.co.za/2019/02/28/big-data-the-10yearchallenge/" class="post-more-link"> Read More<span class="screen-reader-text"> Big Data: The #10YearChallenge</span><span class="kadence-svg-iconset svg-baseline"><svg aria-hidden="true" class="kadence-svg-icon kadence-arrow-right-alt-svg" fill="currentColor" version="1.1" xmlns="http://www.w3.org/2000/svg" width="27" height="28" viewBox="0 0 27 28"><title>Continue</title><path d="M27 13.953c0 0.141-0.063 0.281-0.156 0.375l-6 5.531c-0.156 0.141-0.359 0.172-0.547 0.094-0.172-0.078-0.297-0.25-0.297-0.453v-3.5h-19.5c-0.281 0-0.5-0.219-0.5-0.5v-3c0-0.281 0.219-0.5 0.5-0.5h19.5v-3.5c0-0.203 0.109-0.375 0.297-0.453s0.391-0.047 0.547 0.078l6 5.469c0.094 0.094 0.156 0.219 0.156 0.359v0z"></path> </svg></span> </a> </p> </div> </footer> </div> </article> </div><div class="carousel-item splide__slide"> <article class="entry content-bg loop-entry post-7277 post type-post status-publish format-standard has-post-thumbnail hentry category-archives"> <a class="post-thumbnail kadence-thumbnail-ratio-2-3" href="https://www.tci-sa.co.za/2019/04/04/register-now-to-attend-sas-no-1-debt-collection-conference/"> <div class="post-thumbnail-inner"> </div> </a> <div class="entry-content-wrap"> <header class="entry-header"> <div class="entry-taxonomies"> <span class="category-links term-links category-style-normal"> <a href="https://www.tci-sa.co.za/category/archives/" rel="tag">Archives</a> </span> </div> <h3 class="entry-title"><a href="https://www.tci-sa.co.za/2019/04/04/register-now-to-attend-sas-no-1-debt-collection-conference/" rel="bookmark">Register now to attend SA’s no.1 debt collection conference</a></h3><div class="entry-meta entry-meta-divider-dot"> <span class="posted-by"><span class="meta-label">By</span><span class="author vcard"><a class="url fn n" href="https://vurhu.com">Julian Robberts</a></span></span> <span class="posted-on"> <time class="entry-date published updated" datetime="2019-04-04T09:50:49+02:00">4th April 2019</time> </span> </div> </header> <div class="entry-summary"> <p>South Africa’s premier debt collection conference is taking place on 22 & 23 May at the Indaba Hotel, Fourways, Johannesburg. Attending the Debt Collection 2019 Conference will give delegates a chance to update their knowledge and strategies regarding debt collection, including information about legal implications, risk assessment methods and consumer credit management. This annual event…</p> </div> <footer class="entry-footer"> <div class="entry-actions"> <p class="more-link-wrap"> <a href="https://www.tci-sa.co.za/2019/04/04/register-now-to-attend-sas-no-1-debt-collection-conference/" class="post-more-link"> Read More<span class="screen-reader-text"> Register now to attend SA’s no.1 debt collection conference</span><span class="kadence-svg-iconset svg-baseline"><svg aria-hidden="true" class="kadence-svg-icon kadence-arrow-right-alt-svg" fill="currentColor" version="1.1" xmlns="http://www.w3.org/2000/svg" width="27" height="28" viewBox="0 0 27 28"><title>Continue</title><path d="M27 13.953c0 0.141-0.063 0.281-0.156 0.375l-6 5.531c-0.156 0.141-0.359 0.172-0.547 0.094-0.172-0.078-0.297-0.25-0.297-0.453v-3.5h-19.5c-0.281 0-0.5-0.219-0.5-0.5v-3c0-0.281 0.219-0.5 0.5-0.5h19.5v-3.5c0-0.203 0.109-0.375 0.297-0.453s0.391-0.047 0.547 0.078l6 5.469c0.094 0.094 0.156 0.219 0.156 0.359v0z"></path> </svg></span> </a> </p> </div> </footer> </div> </article> </div><div class="carousel-item splide__slide"> <article class="entry content-bg loop-entry post-4988 post type-post status-publish format-standard hentry category-archives tag-channel-management tag-clickmaven tag-compuscan tag-crm tag-customer-engagement tag-customer-insights-analytics tag-customer-on-boarding tag-customer-segmentation-and-sales tag-customer-value-management tag-digital-marketing tag-digital-solutions-group tag-experian tag-genesis-analytics tag-karabina tag-marketing-and-social-media tag-merchants tag-nxt tag-striata-marketing-solutions"> <div class="entry-content-wrap"> <header class="entry-header"> <div class="entry-taxonomies"> <span class="category-links term-links category-style-normal"> <a href="https://www.tci-sa.co.za/category/archives/" rel="tag">Archives</a> </span> </div> <h3 class="entry-title"><a href="https://www.tci-sa.co.za/2017/04/25/digital-customer-engagement-spotlight/" rel="bookmark">Digital customer engagement in spotlight</a></h3><div class="entry-meta entry-meta-divider-dot"> <span class="posted-by"><span class="meta-label">By</span><span class="author vcard"><a class="url fn n" href="https://vurhu.com">Julian Robberts</a></span></span> <span class="posted-on"> <time class="entry-date published updated" datetime="2017-04-25T10:15:02+02:00">25th April 2017</time> </span> </div> </header> <div class="entry-summary"> <p>Johannesburg. – Do you know that improved customer interaction is one of the main trends and predictions for financial institutions for 2017?   By removing friction from the customer journey, financial institutions can create the optimal customer journey.   Attend the Digital Customer Engagement Conference on 7 & 8June 2017 at the Indaba Hotel, Johannesburg…</p> </div> <footer class="entry-footer"> <div class="entry-actions"> <p class="more-link-wrap"> <a href="https://www.tci-sa.co.za/2017/04/25/digital-customer-engagement-spotlight/" class="post-more-link"> Read More<span class="screen-reader-text"> Digital customer engagement in spotlight</span><span class="kadence-svg-iconset svg-baseline"><svg aria-hidden="true" class="kadence-svg-icon kadence-arrow-right-alt-svg" fill="currentColor" version="1.1" xmlns="http://www.w3.org/2000/svg" width="27" height="28" viewBox="0 0 27 28"><title>Continue</title><path d="M27 13.953c0 0.141-0.063 0.281-0.156 0.375l-6 5.531c-0.156 0.141-0.359 0.172-0.547 0.094-0.172-0.078-0.297-0.25-0.297-0.453v-3.5h-19.5c-0.281 0-0.5-0.219-0.5-0.5v-3c0-0.281 0.219-0.5 0.5-0.5h19.5v-3.5c0-0.203 0.109-0.375 0.297-0.453s0.391-0.047 0.547 0.078l6 5.469c0.094 0.094 0.156 0.219 0.156 0.359v0z"></path> </svg></span> </a> </p> </div> </footer> </div> </article> </div><div class="carousel-item splide__slide"> <article class="entry content-bg loop-entry post-7207 post type-post status-publish format-standard has-post-thumbnail hentry category-archives tag-absa tag-analytics-tools tag-artificial-intelligence tag-big-data tag-business tag-business-intelligence tag-checking-for-correctness tag-cleansing tag-data-engineers tag-data-management tag-data-platforms tag-data-science tag-data-virtualisation tag-david-logan tag-emerging-technologies tag-impact-of-automation tag-itweb-business-intelligence-and-analytics-summit-2019 tag-mckinsey-report tag-modelling-solution-scientist tag-operational-skills tag-predictive-tools tag-python tag-software tag-spss-statistics-software tag-sql-server-data-mining tag-statistical-skills tag-such-as-preparing-data tag-technical-skills tag-technologies tag-technology"> <a class="post-thumbnail kadence-thumbnail-ratio-2-3" href="https://www.tci-sa.co.za/2019/03/15/the-evolving-role-of-tech-in-data-science/"> <div class="post-thumbnail-inner"> </div> </a> <div class="entry-content-wrap"> <header class="entry-header"> <div class="entry-taxonomies"> <span class="category-links term-links category-style-normal"> <a href="https://www.tci-sa.co.za/category/archives/" rel="tag">Archives</a> </span> </div> <h3 class="entry-title"><a href="https://www.tci-sa.co.za/2019/03/15/the-evolving-role-of-tech-in-data-science/" rel="bookmark">The evolving role of tech in data science</a></h3><div class="entry-meta entry-meta-divider-dot"> <span class="posted-by"><span class="meta-label">By</span><span class="author vcard"><a class="url fn n" href="https://vurhu.com">Julian Robberts</a></span></span> <span class="posted-on"> <time class="entry-date published updated" datetime="2019-03-15T12:32:49+02:00">15th March 2019</time> </span> </div> </header> <div class="entry-summary"> <p>Source: ITWeb by Sibahle Malinga New technology will have a huge influence on the evolving role of the data scientist, as more organisations invest heavily in data-driven products and services. This is according to David Logan, modelling solution scientist at Absa. Discussing the evolution of data science and its dependence on technology, Logan explained that data scientists contribute a wide range…</p> </div> <footer class="entry-footer"> <div class="entry-actions"> <p class="more-link-wrap"> <a href="https://www.tci-sa.co.za/2019/03/15/the-evolving-role-of-tech-in-data-science/" class="post-more-link"> Read More<span class="screen-reader-text"> The evolving role of tech in data science</span><span class="kadence-svg-iconset svg-baseline"><svg aria-hidden="true" class="kadence-svg-icon kadence-arrow-right-alt-svg" fill="currentColor" version="1.1" xmlns="http://www.w3.org/2000/svg" width="27" height="28" viewBox="0 0 27 28"><title>Continue</title><path d="M27 13.953c0 0.141-0.063 0.281-0.156 0.375l-6 5.531c-0.156 0.141-0.359 0.172-0.547 0.094-0.172-0.078-0.297-0.25-0.297-0.453v-3.5h-19.5c-0.281 0-0.5-0.219-0.5-0.5v-3c0-0.281 0.219-0.5 0.5-0.5h19.5v-3.5c0-0.203 0.109-0.375 0.297-0.453s0.391-0.047 0.547 0.078l6 5.469c0.094 0.094 0.156 0.219 0.156 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