GlobalMeet Support Center

<!DOCTYPE html> <html lang="en-GB" dir="ltr" class="tri-layout"> <head> <title>GlobalMeet Support Center</title>  <meta name="viewport" content="width=device-width"> <meta name="token" content="VdZgmIr1RnrOOxgFYybHhtlaBhHWkfUZiL5iT9Bk"> <meta name="base-url" content="https://helpgm.webcasts.com"> <meta charset="utf-8">  <meta property="og:title" content="GlobalMeet Support Center"> <meta property="og:url" content="//">  <link rel="stylesheet" href="https://helpgm.webcasts.com/dist/styles.css?version=v22.04.1"> <link rel="stylesheet" media="print" href="https://helpgm.webcasts.com/dist/print-styles.css?version=v22.04.1">  <style id="custom-styles" data-color="#2c3790" data-color-light="rgba(44,55,144,0.15)"> :root { --color-primary: #2c3790; --color-primary-light: rgba(44,55,144,0.15); --color-bookshelf: #2c3790; --color-book: #2c3790; --color-chapter: #2c3790; --color-page: #2c3790; --color-page-draft: #7e50b1; } </style>  <style nonce="6HMqIX9yBI01q1dZaKw88ZlE"> @import url('https://fonts.googleapis.com/css2?family=Roboto+Slab:wght@100;300;400;500;700;900&display=swap'); body {font-family:'Open Sans','Helvetica Neue', Helvetica, Arial, sans-serif;font-size: 1rem; line-height: 1.5rem; font-weight: 400; color:#404659;} p, li, td {font-size:.9rem; margin-bottom: 1rem; line-height: 1.4rem;} li > p {margin-top: 1rem;} table td {vertical-align: top;padding: .5rem; margin-bottom: 1rem; line-height: 1.4rem;} table td p { margin: .5rem 0 !important;} th {background-color: #f1f1f2; font-weight: 500;font-size:.9rem !important; margin: 1rem 0 .25rem 0; vertical-align: bottom;} h1,h2,h3,h4 {font-weight: 300; color: #404659; font-family: 'Roboto Slab';} h1 {font-size: 1.5rem;} h1.break-text {font-size: 1.75rem; color: #404659; padding-bottom: 3px;border-bottom: 1px solid #404659;} h1.flex.fit-content.break-text { border-bottom: none !important;} h2 {font-size: 1.5rem;} h3 {font-size: 1.25rem;} h4 {font-size: .9rem; font-weight: 400;} a:link, a:visited {color: #00609C !important;} a:hover, a:active {text-decoration:underline; color: #0087C6 !important;} footer {background-color: #ffffff;font-size:.85rem;} /* header bar*/ .skip-to-content-link {display: none !important;} .primary-background {background-color:#ffffff !important;} .logo-text {font-size:1.5rem; color:#000000; font-family: 'Roboto Slab';font-weight: 300;} header .search-box input {background-color: rgba(0, 96, 156,0.20); color:#404659;} header .search-box button {color:#404659;} div.links.text-center {font-size: .85rem;} .breadcrumbs {font-size: .85rem;} .bg-book {background-color:#ffffff;} .bg-bookshelf {background-color:#ffffff;} .grid-card h2 {font-size: 1.35rem; text-align:center;} .grid-card .grid-card-content, .grid-card .grid-card-footer { background-color: #ffffff;} </style>   </head> <body class="tri-layout"> <a class="px-m py-s skip-to-content-link print-hidden" href="#main-content">Skip to main content</a> <div notification="success" style="display: none;" data-autohide class="pos" role="alert" > <svg class="svg-icon" data-icon="check-circle" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M12 2C6.48 2 2 6.48 2 12s4.48 10 10 10 10-4.48 10-10S17.52 2 12 2zm-2 15l-5-5 1.41-1.41L10 14.17l7.59-7.59L19 8l-9 9z"/> </svg> <span></span><div class="dismiss"><svg class="svg-icon" data-icon="close" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M19 6.41L17.59 5 12 10.59 6.41 5 5 6.41 10.59 12 5 17.59 6.41 19 12 13.41 17.59 19 19 17.59 13.41 12z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg></div> </div> <div notification="warning" style="display: none;" class="warning" role="alert" > <svg class="svg-icon" data-icon="info" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M11 17h2v-6h-2v6zm1-15C6.48 2 2 6.48 2 12s4.48 10 10 10 10-4.48 10-10S17.52 2 12 2zm0 18c-4.41 0-8-3.59-8-8s3.59-8 8-8 8 3.59 8 8-3.59 8-8 8zM11 9h2V7h-2v2z"/> </svg> <span></span><div class="dismiss"><svg class="svg-icon" data-icon="close" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M19 6.41L17.59 5 12 10.59 6.41 5 5 6.41 10.59 12 5 17.59 6.41 19 12 13.41 17.59 19 19 17.59 13.41 12z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg></div> </div> <div notification="error" style="display: none;" class="neg" role="alert" > <svg class="svg-icon" data-icon="danger" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M15.73 3H8.27L3 8.27v7.46L8.27 21h7.46L21 15.73V8.27L15.73 3zM12 17.3c-.72 0-1.3-.58-1.3-1.3 0-.72.58-1.3 1.3-1.3.72 0 1.3.58 1.3 1.3 0 .72-.58 1.3-1.3 1.3zm1-4.3h-2V7h2v6z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg> <span></span><div class="dismiss"><svg class="svg-icon" data-icon="close" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M19 6.41L17.59 5 12 10.59 6.41 5 5 6.41 10.59 12 5 17.59 6.41 19 12 13.41 17.59 19 19 17.59 13.41 12z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg></div> </div> <header id="header" component="header-mobile-toggle" class="primary-background"> <div class="grid mx-l"> <div> <a href="https://helpgm.webcasts.com" class="logo"> <img class="logo-image" src="https://helpgm.webcasts.com/uploads/images/system/2024-01/dhOGY9V4goJPXXFu-gm-icon.png" alt="Logo"> <span class="logo-text">GlobalMeet Support Center</span> </a> <button type="button" refs="header-mobile-toggle@toggle" title="Expand Header Menu" aria-expanded="false" class="mobile-menu-toggle hide-over-l"><svg class="svg-icon" data-icon="more" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M12 8c1.1 0 2-.9 2-2s-.9-2-2-2-2 .9-2 2 .9 2 2 2zm0 2c-1.1 0-2 .9-2 2s.9 2 2 2 2-.9 2-2-.9-2-2-2zm0 6c-1.1 0-2 .9-2 2s.9 2 2 2 2-.9 2-2-.9-2-2-2z"/> </svg></button> </div> <div class="flex-container-row justify-center hide-under-l"> <form action="https://helpgm.webcasts.com/search" method="GET" class="search-box" role="search"> <button id="header-search-box-button" type="submit" aria-label="Search" tabindex="-1"><svg class="svg-icon" data-icon="search" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M15.5 14h-.79l-.28-.27C15.41 12.59 16 11.11 16 9.5 16 5.91 13.09 3 9.5 3S3 5.91 3 9.5 5.91 16 9.5 16c1.61 0 3.09-.59 4.23-1.57l.27.28v.79l5 4.99L20.49 19l-4.99-5zm-6 0C7.01 14 5 11.99 5 9.5S7.01 5 9.5 5 14 7.01 14 9.5 11.99 14 9.5 14z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg> </button> <input id="header-search-box-input" type="text" name="term" aria-label="Search" placeholder="Search" value=""> </form> </div> <div class="text-right"> <nav refs="header-mobile-toggle@menu" class="header-links"> <div class="links text-center"> <a class="hide-over-l" href="https://helpgm.webcasts.com/search"><svg class="svg-icon" data-icon="search" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M15.5 14h-.79l-.28-.27C15.41 12.59 16 11.11 16 9.5 16 5.91 13.09 3 9.5 3S3 5.91 3 9.5 5.91 16 9.5 16c1.61 0 3.09-.59 4.23-1.57l.27.28v.79l5 4.99L20.49 19l-4.99-5zm-6 0C7.01 14 5 11.99 5 9.5S7.01 5 9.5 5 14 7.01 14 9.5 11.99 14 9.5 14z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg>Search</a> <a href="https://helpgm.webcasts.com/shelves"><svg class="svg-icon" data-icon="bookshelf" role="presentation" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path fill="none" d="M0 0h24v24H0V0z"/><path d="M1.088 2.566h17.42v17.42H1.088z" fill="none"/><path d="M4 20.058h15.892V22H4z"/><path d="M2.902 1.477h17.42v17.42H2.903z" fill="none"/><g><path d="M6.658 3.643V18h-2.38V3.643zM11.326 3.643V18H8.947V3.643zM14.722 3.856l5.613 13.214-2.19.93-5.613-13.214z"/></g></svg>Shelves</a> <a href="https://helpgm.webcasts.com/books"><svg class="svg-icon" data-icon="books" role="presentation" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M0 0h24v24H0z" fill="none"/><path d="M19.252 1.708H8.663a1.77 1.77 0 0 0-1.765 1.764v14.12c0 .97.794 1.764 1.765 1.764h10.59a1.77 1.77 0 0 0 1.764-1.765V3.472a1.77 1.77 0 0 0-1.765-1.764zM8.663 3.472h4.412v7.06L10.87 9.208l-2.206 1.324z"/><path d="M30.61 3.203h24v24h-24z" fill="none"/><path d="M2.966 6.61v14c0 1.1.9 2 2 2h14v-2h-14v-14z"/></svg>Books</a> <a href="https://helpgm.webcasts.com/login"><svg class="svg-icon" data-icon="login" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M21 3.01H3c-1.1 0-2 .9-2 2V9h2V4.99h18v14.03H3V15H1v4.01c0 1.1.9 1.98 2 1.98h18c1.1 0 2-.88 2-1.98v-14c0-1.11-.9-2-2-2zM11 16l4-4-4-4v3H1v2h10v3z"/> </svg>Log in</a> </div> </nav> </div> </div> </header> <div id="content" components="tri-layout" class="block"> <div class="tri-layout-mobile-tabs print-hidden"> <div class="grid half no-break no-gap"> <button type="button" refs="tri-layout@tab" data-tab="info" aria-label="Tab: Show Secondary Information" class="tri-layout-mobile-tab px-m py-m text-primary"> Info </button> <button type="button" refs="tri-layout@tab" data-tab="content" aria-label="Tab: Show Primary Content" aria-selected="true" class="tri-layout-mobile-tab px-m py-m text-primary active"> Content </button> </div> </div> <div refs="tri-layout@container" class="tri-layout-container" > <div class="tri-layout-left print-hidden pt-m" id="sidebar"> <aside class="tri-layout-left-contents"> <div class="mb-xl"> <h5>Recent Books</h5> <div class="entity-list compact"> <a href="https://helpgm.webcasts.com/books/api-saml-documentation" class="book entity-list-item" data-entity-type="book" data-entity-id="30"> <span role="presentation" class="icon text-book"><svg class="svg-icon" data-icon="book" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M18 2H6c-1.1 0-2 .9-2 2v16c0 1.1.9 2 2 2h12c1.1 0 2-.9 2-2V4c0-1.1-.9-2-2-2zM6 4h5v8l-2.5-1.5L6 12V4z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">API & SAML Documentation</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">Connect your CRM or Marketing Automation Platform to your webcast using our APIs. Any document li...</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/op-assist-features" class="book entity-list-item" data-entity-type="book" data-entity-id="28"> <span role="presentation" class="icon text-book"><svg class="svg-icon" data-icon="book" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M18 2H6c-1.1 0-2 .9-2 2v16c0 1.1.9 2 2 2h12c1.1 0 2-.9 2-2V4c0-1.1-.9-2-2-2zM6 4h5v8l-2.5-1.5L6 12V4z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Op Assist Features</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">Services, features, reports, and recording options available for your operator-assisted conference.</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/getting-started-L3M" class="book entity-list-item" data-entity-type="book" data-entity-id="27"> <span role="presentation" class="icon text-book"><svg class="svg-icon" data-icon="book" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M18 2H6c-1.1 0-2 .9-2 2v16c0 1.1.9 2 2 2h12c1.1 0 2-.9 2-2V4c0-1.1-.9-2-2-2zM6 4h5v8l-2.5-1.5L6 12V4z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Getting Started</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">Learn about flat-rate Operator Assisted features, add-on features, and check system requirements.</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/troubleshooting-nJT" class="book entity-list-item" data-entity-type="book" data-entity-id="26"> <span role="presentation" class="icon text-book"><svg class="svg-icon" data-icon="book" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M18 2H6c-1.1 0-2 .9-2 2v16c0 1.1.9 2 2 2h12c1.1 0 2-.9 2-2V4c0-1.1-.9-2-2-2zM6 4h5v8l-2.5-1.5L6 12V4z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Troubleshooting</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">Troubleshoot audio and video quality and connection issues.</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/contact-support" class="book entity-list-item" data-entity-type="book" data-entity-id="25"> <span role="presentation" class="icon text-book"><svg class="svg-icon" data-icon="book" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M18 2H6c-1.1 0-2 .9-2 2v16c0 1.1.9 2 2 2h12c1.1 0 2-.9 2-2V4c0-1.1-.9-2-2-2zM6 4h5v8l-2.5-1.5L6 12V4z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Contact Support</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">Need help? Call us or submit a support request.</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/professional-services" class="book entity-list-item" data-entity-type="book" data-entity-id="13"> <span role="presentation" class="icon text-book"><svg class="svg-icon" data-icon="book" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M18 2H6c-1.1 0-2 .9-2 2v16c0 1.1.9 2 2 2h12c1.1 0 2-.9 2-2V4c0-1.1-.9-2-2-2zM6 4h5v8l-2.5-1.5L6 12V4z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Professional Services</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">Request assistance with running and setting up your webcast, and get professional captioning and ...</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/live-events" class="book entity-list-item" data-entity-type="book" data-entity-id="11"> <span role="presentation" class="icon text-book"><svg class="svg-icon" data-icon="book" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M18 2H6c-1.1 0-2 .9-2 2v16c0 1.1.9 2 2 2h12c1.1 0 2-.9 2-2V4c0-1.1-.9-2-2-2zM6 4h5v8l-2.5-1.5L6 12V4z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Live Events</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">Broadcast and present a Live webcast.</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/reports-recordings" class="book entity-list-item" data-entity-type="book" data-entity-id="10"> <span role="presentation" class="icon text-book"><svg class="svg-icon" data-icon="book" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M18 2H6c-1.1 0-2 .9-2 2v16c0 1.1.9 2 2 2h12c1.1 0 2-.9 2-2V4c0-1.1-.9-2-2-2zM6 4h5v8l-2.5-1.5L6 12V4z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Reports & Recordings</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">Edit and download event recordings and run event reports.</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/event-portal-setup" class="book entity-list-item" data-entity-type="book" data-entity-id="9"> <span role="presentation" class="icon text-book"><svg class="svg-icon" data-icon="book" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M18 2H6c-1.1 0-2 .9-2 2v16c0 1.1.9 2 2 2h12c1.1 0 2-.9 2-2V4c0-1.1-.9-2-2-2zM6 4h5v8l-2.5-1.5L6 12V4z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Event & Portal Setup</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">Schedule Live events, set up the event landing page, add event features and content, and set up a...</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/branding-customization" class="book entity-list-item" data-entity-type="book" data-entity-id="8"> <span role="presentation" class="icon text-book"><svg class="svg-icon" data-icon="book" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M18 2H6c-1.1 0-2 .9-2 2v16c0 1.1.9 2 2 2h12c1.1 0 2-.9 2-2V4c0-1.1-.9-2-2-2zM6 4h5v8l-2.5-1.5L6 12V4z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Branding & Customization</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">Add your own branding to webcast events and portals, and check out brand examples.</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/documentation" class="book entity-list-item" data-entity-type="book" data-entity-id="6"> <span role="presentation" class="icon text-book"><svg class="svg-icon" data-icon="book" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M18 2H6c-1.1 0-2 .9-2 2v16c0 1.1.9 2 2 2h12c1.1 0 2-.9 2-2V4c0-1.1-.9-2-2-2zM6 4h5v8l-2.5-1.5L6 12V4z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Documentation</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">Get familiar with the latest release notes and API documentation.</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/training-videos" class="book entity-list-item" data-entity-type="book" data-entity-id="5"> <span role="presentation" class="icon text-book"><svg class="svg-icon" data-icon="book" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M18 2H6c-1.1 0-2 .9-2 2v16c0 1.1.9 2 2 2h12c1.1 0 2-.9 2-2V4c0-1.1-.9-2-2-2zM6 4h5v8l-2.5-1.5L6 12V4z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Training Videos</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">Reading is hard! Watch videos instead!</p> </div> </div> </a> </div> </div> <div class="mb-xl"> <h5>Recently Updated Pages</h5> <div id="recently-updated-pages"> <div class="entity-list compact"> <a href="https://helpgm.webcasts.com/books/event-portal-setup/page/powerpoint-best-practices" class="page entity-list-item" data-entity-type="page" data-entity-id="43"> <span role="presentation" class="icon text-page"><svg class="svg-icon" data-icon="page" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M14 2H6c-1.1 0-1.99.9-1.99 2L4 20c0 1.1.89 2 1.99 2H18c1.1 0 2-.9 2-2V8l-6-6zm2 16H8v-2h8v2zm0-4H8v-2h8v2zm-3-5V3.5L18.5 9H13z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">PowerPoint Best Practices</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">General Best Practices PowerPoint slides need to be uploaded in advance. Slides should be upload...</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/troubleshooting-nJT/page/video-bridge-events-speaker-cant-connect" class="page entity-list-item" data-entity-type="page" data-entity-id="231"> <span role="presentation" class="icon text-page"><svg class="svg-icon" data-icon="page" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M14 2H6c-1.1 0-1.99.9-1.99 2L4 20c0 1.1.89 2 1.99 2H18c1.1 0 2-.9 2-2V8l-6-6zm2 16H8v-2h8v2zm0-4H8v-2h8v2zm-3-5V3.5L18.5 9H13z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Video Bridge Events - Speaker Can't Connect</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">This troubleshooting article addresses issues related to a presenter's audio or video stream not ...</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/branding-customization/page/branding-best-practices" class="page entity-list-item" data-entity-type="page" data-entity-id="77"> <span role="presentation" class="icon text-page"><svg class="svg-icon" data-icon="page" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M14 2H6c-1.1 0-1.99.9-1.99 2L4 20c0 1.1.89 2 1.99 2H18c1.1 0 2-.9 2-2V8l-6-6zm2 16H8v-2h8v2zm0-4H8v-2h8v2zm-3-5V3.5L18.5 9H13z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Branding Best Practices</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">For the best branding experience, follow these聽tips. Jump to: Preview your event | Banners and b...</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/event-portal-setup/page/add-content-download-or-external-links" class="page entity-list-item" data-entity-type="page" data-entity-id="357"> <span role="presentation" class="icon text-page"><svg class="svg-icon" data-icon="page" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M14 2H6c-1.1 0-1.99.9-1.99 2L4 20c0 1.1.89 2 1.99 2H18c1.1 0 2-.9 2-2V8l-6-6zm2 16H8v-2h8v2zm0-4H8v-2h8v2zm-3-5V3.5L18.5 9H13z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Add content download or external links</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">Use the Event Resources option to share supplemental files or links with your audience. This is c...</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/event-portal-setup/page/add-headshots-to-an-audio-event" class="page entity-list-item" data-entity-type="page" data-entity-id="356"> <span role="presentation" class="icon text-page"><svg class="svg-icon" data-icon="page" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M14 2H6c-1.1 0-1.99.9-1.99 2L4 20c0 1.1.89 2 1.99 2H18c1.1 0 2-.9 2-2V8l-6-6zm2 16H8v-2h8v2zm0-4H8v-2h8v2zm-3-5V3.5L18.5 9H13z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Add headshots to an audio event</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">Use Headshots in your Audio-Only events to display a photo of the current speaker or logo to the ...</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/documentation/page/webcast-615-release-notes" class="page entity-list-item" data-entity-type="page" data-entity-id="355"> <span role="presentation" class="icon text-page"><svg class="svg-icon" data-icon="page" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M14 2H6c-1.1 0-1.99.9-1.99 2L4 20c0 1.1.89 2 1.99 2H18c1.1 0 2-.9 2-2V8l-6-6zm2 16H8v-2h8v2zm0-4H8v-2h8v2zm-3-5V3.5L18.5 9H13z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Webcast 6.1.5 Release Notes</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">Released: October 26, 2024 This release introduces our new Control Room 鈥撀燼n improved interface ...</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/top-faqs/page/powerpoint-faqs" class="page entity-list-item" data-entity-type="page" data-entity-id="21"> <span role="presentation" class="icon text-page"><svg class="svg-icon" data-icon="page" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M14 2H6c-1.1 0-1.99.9-1.99 2L4 20c0 1.1.89 2 1.99 2H18c1.1 0 2-.9 2-2V8l-6-6zm2 16H8v-2h8v2zm0-4H8v-2h8v2zm-3-5V3.5L18.5 9H13z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">PowerPoint FAQs</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">This article covers frequently asked questions about slides. Unless otherwise noted, the answers ...</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/event-portal-setup/page/upload-slides-to-an-event" class="page entity-list-item" data-entity-type="page" data-entity-id="353"> <span role="presentation" class="icon text-page"><svg class="svg-icon" data-icon="page" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M14 2H6c-1.1 0-1.99.9-1.99 2L4 20c0 1.1.89 2 1.99 2H18c1.1 0 2-.9 2-2V8l-6-6zm2 16H8v-2h8v2zm0-4H8v-2h8v2zm-3-5V3.5L18.5 9H13z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Upload Slides to an Event</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">The webcasting platform allows presenters to upload their presentation content so it can be displ...</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/live-events/page/video-bridge-control-room-settings" class="page entity-list-item" data-entity-type="page" data-entity-id="354"> <span role="presentation" class="icon text-page"><svg class="svg-icon" data-icon="page" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M14 2H6c-1.1 0-1.99.9-1.99 2L4 20c0 1.1.89 2 1.99 2H18c1.1 0 2-.9 2-2V8l-6-6zm2 16H8v-2h8v2zm0-4H8v-2h8v2zm-3-5V3.5L18.5 9H13z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Video Bridge Control Room Settings</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">To access the Control Room, click on the monitor icon in the Video Bridge menu. The Control Room ...</p> </div> </div> </a> <a href="https://helpgm.webcasts.com/books/event-portal-setup/page/bulk-registration-for-an-event" class="page entity-list-item" data-entity-type="page" data-entity-id="62"> <span role="presentation" class="icon text-page"><svg class="svg-icon" data-icon="page" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M14 2H6c-1.1 0-1.99.9-1.99 2L4 20c0 1.1.89 2 1.99 2H18c1.1 0 2-.9 2-2V8l-6-6zm2 16H8v-2h8v2zm0-4H8v-2h8v2zm-3-5V3.5L18.5 9H13z"/> </svg></span> <div class="content"> <h4 class="entity-list-item-name break-text">Bulk registration for an event</h4> <div class="entity-item-snippet"> <p class="text-muted break-text">Add-on. Please contact聽your sales representative for additional information. With bulk registrat...</p> </div> </div> </a> </div> </div> <a href="https://helpgm.webcasts.com/pages/recently-updated" class="text-muted block py-xs">View All</a> </div> <div id="recent-activity" class="mb-xl"> <h5>Recent Activity</h5> <div class="activity-list"> <div class="activity-list-item"> <div> <img class="avatar" src="https://helpgm.webcasts.com/uploads/images/user/2022-10/thumbs-30-30/WZAffQaMepgRaeyf-7-avatar.png" alt="Matt Engel"> </div> <div> <a href="https://helpgm.webcasts.com/user/matt-engel">Matt Engel</a> updated page <a href="https://helpgm.webcasts.com/books/event-portal-setup/page/powerpoint-best-practices">PowerPoint Best Practices</a> <br> <span class="text-muted"><small><svg class="svg-icon" data-icon="time" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M11.99 2C6.47 2 2 6.48 2 12s4.47 10 9.99 10C17.52 22 22 17.52 22 12S17.52 2 11.99 2zM12 20c-4.42 0-8-3.58-8-8s3.58-8 8-8 8 3.58 8 8-3.58 8-8 8z"/> <path d="M0 0h24v24H0z" fill="none"/> <path d="M12.5 7H11v6l5.25 3.15.75-1.23-4.5-2.67z"/> </svg>3 days ago</small></span> </div> </div> <div class="activity-list-item"> <div> <img class="avatar" src="https://helpgm.webcasts.com/uploads/images/user/2022-10/thumbs-30-30/WZAffQaMepgRaeyf-7-avatar.png" alt="Matt Engel"> </div> <div> <a href="https://helpgm.webcasts.com/user/matt-engel">Matt Engel</a> updated page <a href="https://helpgm.webcasts.com/books/troubleshooting-nJT/page/video-bridge-events-speaker-cant-connect">Video Bridge Events - Speaker Can't Connect</a> <br> <span class="text-muted"><small><svg class="svg-icon" data-icon="time" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M11.99 2C6.47 2 2 6.48 2 12s4.47 10 9.99 10C17.52 22 22 17.52 22 12S17.52 2 11.99 2zM12 20c-4.42 0-8-3.58-8-8s3.58-8 8-8 8 3.58 8 8-3.58 8-8 8z"/> <path d="M0 0h24v24H0z" fill="none"/> <path d="M12.5 7H11v6l5.25 3.15.75-1.23-4.5-2.67z"/> </svg>4 days ago</small></span> </div> </div> <div class="activity-list-item"> <div> <img class="avatar" src="https://helpgm.webcasts.com/uploads/images/user/2022-10/thumbs-30-30/WZAffQaMepgRaeyf-7-avatar.png" alt="Matt Engel"> </div> <div> <a href="https://helpgm.webcasts.com/user/matt-engel">Matt Engel</a> updated page <a href="https://helpgm.webcasts.com/books/branding-customization/page/branding-best-practices">Branding Best Practices</a> <br> <span class="text-muted"><small><svg class="svg-icon" data-icon="time" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M11.99 2C6.47 2 2 6.48 2 12s4.47 10 9.99 10C17.52 22 22 17.52 22 12S17.52 2 11.99 2zM12 20c-4.42 0-8-3.58-8-8s3.58-8 8-8 8 3.58 8 8-3.58 8-8 8z"/> <path d="M0 0h24v24H0z" fill="none"/> <path d="M12.5 7H11v6l5.25 3.15.75-1.23-4.5-2.67z"/> </svg>1 week ago</small></span> </div> </div> <div class="activity-list-item"> <div> <img class="avatar" src="https://helpgm.webcasts.com/uploads/images/user/2022-10/thumbs-30-30/WZAffQaMepgRaeyf-7-avatar.png" alt="Matt Engel"> </div> <div> <a href="https://helpgm.webcasts.com/user/matt-engel">Matt Engel</a> updated page <a href="https://helpgm.webcasts.com/books/event-portal-setup/page/add-content-download-or-external-links">Add content download or external links</a> <br> <span class="text-muted"><small><svg class="svg-icon" data-icon="time" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M11.99 2C6.47 2 2 6.48 2 12s4.47 10 9.99 10C17.52 22 22 17.52 22 12S17.52 2 11.99 2zM12 20c-4.42 0-8-3.58-8-8s3.58-8 8-8 8 3.58 8 8-3.58 8-8 8z"/> <path d="M0 0h24v24H0z" fill="none"/> <path d="M12.5 7H11v6l5.25 3.15.75-1.23-4.5-2.67z"/> </svg>1 week ago</small></span> </div> </div> <div class="activity-list-item"> <div> <img class="avatar" src="https://helpgm.webcasts.com/uploads/images/user/2022-10/thumbs-30-30/WZAffQaMepgRaeyf-7-avatar.png" alt="Matt Engel"> </div> <div> <a href="https://helpgm.webcasts.com/user/matt-engel">Matt Engel</a> created page <a href="https://helpgm.webcasts.com/books/event-portal-setup/page/add-content-download-or-external-links">Add content download or external links</a> <br> <span class="text-muted"><small><svg class="svg-icon" data-icon="time" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M11.99 2C6.47 2 2 6.48 2 12s4.47 10 9.99 10C17.52 22 22 17.52 22 12S17.52 2 11.99 2zM12 20c-4.42 0-8-3.58-8-8s3.58-8 8-8 8 3.58 8 8-3.58 8-8 8z"/> <path d="M0 0h24v24H0z" fill="none"/> <path d="M12.5 7H11v6l5.25 3.15.75-1.23-4.5-2.67z"/> </svg>1 week ago</small></span> </div> </div> <div class="activity-list-item"> <div> <img class="avatar" src="https://helpgm.webcasts.com/uploads/images/user/2022-10/thumbs-30-30/WZAffQaMepgRaeyf-7-avatar.png" alt="Matt Engel"> </div> <div> <a href="https://helpgm.webcasts.com/user/matt-engel">Matt Engel</a> updated page <a href="https://helpgm.webcasts.com/books/event-portal-setup/page/add-headshots-to-an-audio-event">Add headshots to an audio event</a> <br> <span class="text-muted"><small><svg class="svg-icon" data-icon="time" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M11.99 2C6.47 2 2 6.48 2 12s4.47 10 9.99 10C17.52 22 22 17.52 22 12S17.52 2 11.99 2zM12 20c-4.42 0-8-3.58-8-8s3.58-8 8-8 8 3.58 8 8-3.58 8-8 8z"/> <path d="M0 0h24v24H0z" fill="none"/> <path d="M12.5 7H11v6l5.25 3.15.75-1.23-4.5-2.67z"/> </svg>1 week ago</small></span> </div> </div> <div class="activity-list-item"> <div> <img class="avatar" src="https://helpgm.webcasts.com/uploads/images/user/2022-10/thumbs-30-30/WZAffQaMepgRaeyf-7-avatar.png" alt="Matt Engel"> </div> <div> <a href="https://helpgm.webcasts.com/user/matt-engel">Matt Engel</a> created page <a href="https://helpgm.webcasts.com/books/event-portal-setup/page/add-headshots-to-an-audio-event">Add headshots to an audio event</a> <br> <span class="text-muted"><small><svg class="svg-icon" data-icon="time" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M11.99 2C6.47 2 2 6.48 2 12s4.47 10 9.99 10C17.52 22 22 17.52 22 12S17.52 2 11.99 2zM12 20c-4.42 0-8-3.58-8-8s3.58-8 8-8 8 3.58 8 8-3.58 8-8 8z"/> <path d="M0 0h24v24H0z" fill="none"/> <path d="M12.5 7H11v6l5.25 3.15.75-1.23-4.5-2.67z"/> </svg>1 week ago</small></span> </div> </div> <div class="activity-list-item"> <div> <img class="avatar" src="https://helpgm.webcasts.com/uploads/images/user/2023-06/thumbs-30-30/Ls6sPKb5PD3n404A-14-avatar.png" alt="Alicia Morici"> </div> <div> <a href="https://helpgm.webcasts.com/user/alicia-morici">Alicia Morici</a> updated page <a href="https://helpgm.webcasts.com/books/documentation/page/webcast-615-release-notes">Webcast 6.1.5 Release Notes</a> <br> <span class="text-muted"><small><svg class="svg-icon" data-icon="time" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M11.99 2C6.47 2 2 6.48 2 12s4.47 10 9.99 10C17.52 22 22 17.52 22 12S17.52 2 11.99 2zM12 20c-4.42 0-8-3.58-8-8s3.58-8 8-8 8 3.58 8 8-3.58 8-8 8z"/> <path d="M0 0h24v24H0z" fill="none"/> <path d="M12.5 7H11v6l5.25 3.15.75-1.23-4.5-2.67z"/> </svg>4 weeks ago</small></span> </div> </div> </div> </div> </aside> </div> <div class=" tri-layout-middle"> <div id="main-content" class="tri-layout-middle-contents"> <main class="content-wrap mt-m card"> <div class="grid half v-center"> <h1 class="list-heading">Shelves</h1> <div class="text-right"> <div class="list-sort-container" list-sort-control> <div class="list-sort-label">Sort</div> <form action="https://helpgm.webcasts.com/settings/users/2/change-sort/bookshelves" method="post"> <input type="hidden" name="_token" value="VdZgmIr1RnrOOxgFYybHhtlaBhHWkfUZiL5iT9Bk"> <input type="hidden" name="_method" value="PATCH"> <input type="hidden" value="name" name="sort"> <input type="hidden" value="asc" name="order"> <div class="list-sort"> <div component="dropdown" class="list-sort-type dropdown-container"> <div refs="dropdown@toggle" aria-haspopup="true" aria-expanded="false" aria-label="Sort Options" tabindex="0">Name</div> <ul refs="dropdown@menu" class="dropdown-menu"> <li class="active" ><a href="#" data-sort-value="name" class="text-item">Name</a></li> <li ><a href="#" data-sort-value="created_at" class="text-item">Created Date</a></li> <li ><a href="#" data-sort-value="updated_at" class="text-item">Updated Date</a></li> </ul> </div> <button href="#" class="list-sort-dir" type="button" data-sort-dir aria-label="Sort Direction Toggle - Sort Ascending" tabindex="0"> <svg class="svg-icon" data-icon="sort-down" role="presentation" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M12 21.034l6.57-6.554h-4.927V2.966h-3.286V14.48H5.43z"/><path d="M0 0h24v24H0z" fill="none"/></svg> </button> </div> </form> </div> </div> </div> <div class="grid third"> <a href="https://helpgm.webcasts.com/shelves/globalmeet-webcast" class="grid-card" data-entity-type="bookshelf" data-entity-id="2"> <div class="bg-bookshelf featured-image-container-wrap"> <div class="featured-image-container" style="background-image: url('https://helpgm.webcasts.com/uploads/images/cover_book/2022-05/thumbs-440-250/m9BMpf1lsIjGm5Ts-webcast.png')"> </div> <svg class="svg-icon" data-icon="bookshelf" role="presentation" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path fill="none" d="M0 0h24v24H0V0z"/><path d="M1.088 2.566h17.42v17.42H1.088z" fill="none"/><path d="M4 20.058h15.892V22H4z"/><path d="M2.902 1.477h17.42v17.42H2.903z" fill="none"/><g><path d="M6.658 3.643V18h-2.38V3.643zM11.326 3.643V18H8.947V3.643zM14.722 3.856l5.613 13.214-2.19.93-5.613-13.214z"/></g></svg> </div> <div class="grid-card-content"> <h2 class="text-limit-lines-2">GlobalMeet Webcast</h2> <p class="text-muted">For GlobalMeet Webcast customers. Schedule a webcast, set up branding, add content, and host it using your webcasting account.</p> </div> <div class="grid-card-footer text-muted "> <p><svg class="svg-icon" data-icon="star" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M12 17.27L18.18 21l-1.64-7.03L22 9.24l-7.19-.61L12 2 9.19 8.63 2 9.24l5.46 4.73L5.82 21z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg><span title="Wed, May 25, 2022 3:29 PM">Created 2 years ago</span></p> <p><svg class="svg-icon" data-icon="edit" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M3 17.25V21h3.75L17.81 9.94l-3.75-3.75L3 17.25zM20.71 7.04c.39-.39.39-1.02 0-1.41l-2.34-2.34c-.39-.39-1.02-.39-1.41 0l-1.83 1.83 3.75 3.75 1.83-1.83z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg><span title="Tue, May 31, 2022 1:57 PM">Updated 2 years ago</span></p> </div> </a> <a href="https://helpgm.webcasts.com/shelves/operator-assisted" class="grid-card" data-entity-type="bookshelf" data-entity-id="5"> <div class="bg-bookshelf featured-image-container-wrap"> <div class="featured-image-container" style="background-image: url('https://helpgm.webcasts.com/uploads/images/cover_book/2022-08/thumbs-440-250/rsXyhNvP5qVsBgsH-events-opassist.png')"> </div> <svg class="svg-icon" data-icon="bookshelf" role="presentation" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path fill="none" d="M0 0h24v24H0V0z"/><path d="M1.088 2.566h17.42v17.42H1.088z" fill="none"/><path d="M4 20.058h15.892V22H4z"/><path d="M2.902 1.477h17.42v17.42H2.903z" fill="none"/><g><path d="M6.658 3.643V18h-2.38V3.643zM11.326 3.643V18H8.947V3.643zM14.722 3.856l5.613 13.214-2.19.93-5.613-13.214z"/></g></svg> </div> <div class="grid-card-content"> <h2 class="text-limit-lines-2">Operator Assisted</h2> <p class="text-muted">FOR MANAGED WEBCASTS. Add Operator Assisted conferencing to your managed webcast. To learn more, contact your account rep.</p> </div> <div class="grid-card-footer text-muted "> <p><svg class="svg-icon" data-icon="star" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M12 17.27L18.18 21l-1.64-7.03L22 9.24l-7.19-.61L12 2 9.19 8.63 2 9.24l5.46 4.73L5.82 21z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg><span title="Mon, Jul 25, 2022 3:57 PM">Created 2 years ago</span></p> <p><svg class="svg-icon" data-icon="edit" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M3 17.25V21h3.75L17.81 9.94l-3.75-3.75L3 17.25zM20.71 7.04c.39-.39.39-1.02 0-1.41l-2.34-2.34c-.39-.39-1.02-.39-1.41 0l-1.83 1.83 3.75 3.75 1.83-1.83z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg><span title="Mon, Aug 8, 2022 8:07 PM">Updated 2 years ago</span></p> </div> </a> <a href="https://helpgm.webcasts.com/shelves/support" class="grid-card" data-entity-type="bookshelf" data-entity-id="4"> <div class="bg-bookshelf featured-image-container-wrap"> <div class="featured-image-container" style="background-image: url('https://helpgm.webcasts.com/uploads/images/cover_book/2022-05/thumbs-440-250/76184UpCIlnOcEqQ-support.png')"> </div> <svg class="svg-icon" data-icon="bookshelf" role="presentation" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path fill="none" d="M0 0h24v24H0V0z"/><path d="M1.088 2.566h17.42v17.42H1.088z" fill="none"/><path d="M4 20.058h15.892V22H4z"/><path d="M2.902 1.477h17.42v17.42H2.903z" fill="none"/><g><path d="M6.658 3.643V18h-2.38V3.643zM11.326 3.643V18H8.947V3.643zM14.722 3.856l5.613 13.214-2.19.93-5.613-13.214z"/></g></svg> </div> <div class="grid-card-content"> <h2 class="text-limit-lines-2">Support</h2> <p class="text-muted">Troubleshooting resources and contact support.</p> </div> <div class="grid-card-footer text-muted "> <p><svg class="svg-icon" data-icon="star" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M0 0h24v24H0z" fill="none"/> <path d="M12 17.27L18.18 21l-1.64-7.03L22 9.24l-7.19-.61L12 2 9.19 8.63 2 9.24l5.46 4.73L5.82 21z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg><span title="Wed, May 25, 2022 3:36 PM">Created 2 years ago</span></p> <p><svg class="svg-icon" data-icon="edit" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M3 17.25V21h3.75L17.81 9.94l-3.75-3.75L3 17.25zM20.71 7.04c.39-.39.39-1.02 0-1.41l-2.34-2.34c-.39-.39-1.02-.39-1.41 0l-1.83 1.83 3.75 3.75 1.83-1.83z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg><span title="Fri, May 27, 2022 5:42 PM">Updated 2 years ago</span></p> </div> </a> </div> <div> </div> </main> </div> </div> <div class="tri-layout-right print-hidden pt-m"> <aside class="tri-layout-right-contents"> <div class="actions mb-xl"> <h5>Actions</h5> <div class="icon-list text-primary"> <div> <form action="https://helpgm.webcasts.com/settings/users/2/switch-shelves-view" method="POST" class="inline"> <input type="hidden" name="_token" value="VdZgmIr1RnrOOxgFYybHhtlaBhHWkfUZiL5iT9Bk"> <input type="hidden" name="_method" value="PATCH"> <input type="hidden" value="list" name="view_type"> <button type="submit" class="icon-list-item text-primary"> <span><svg class="svg-icon" data-icon="list" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M4 14h4v-4H4v4zm0 5h4v-4H4v4zM4 9h4V5H4v4zm5 5h12v-4H9v4zm0 5h12v-4H9v4zM9 5v4h12V5H9z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg></span> <span>List View</span> </button> </form> </div> <button type="button" expand-toggle=".entity-list.compact .entity-item-snippet" expand-toggle-update-endpoint="https://helpgm.webcasts.com/settings/users/2/update-expansion-preference/home-details" expand-toggle-is-open="no" class="icon-list-item text-primary"> <span><svg class="svg-icon" data-icon="expand-text" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M4 19h6v-2H4v2zM20 5H4v2h16V5zm-3 6H4v2h13.25c1.1 0 2 .9 2 2s-.9 2-2 2H15v-2l-3 3 3 3v-2h2c2.21 0 4-1.79 4-4s-1.79-4-4-4z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg></span> <span>Toggle Details</span> </button> <form action="https://helpgm.webcasts.com/settings/users/toggle-dark-mode" method="post"> <input type="hidden" name="_token" value="VdZgmIr1RnrOOxgFYybHhtlaBhHWkfUZiL5iT9Bk"> <input type="hidden" name="_method" value="patch"> <button class="icon-list-item text-primary"><span><svg class="svg-icon" data-icon="dark-mode" role="presentation" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24"><path d="M10 2c-1.82 0-3.53.5-5 1.35C7.99 5.08 10 8.3 10 12s-2.01 6.92-5 8.65C6.47 21.5 8.18 22 10 22c5.52 0 10-4.48 10-10S15.52 2 10 2z"/></svg></span><span>Dark Mode</span></button> </form> </div> </div> </aside> </div> </div> </div> <footer> <a href="https://helpgm.webcasts.com/books/contact-support" target="_blank" rel="noopener">Contact Support</a> <a href="https://webcasts.typeform.com/to/gYKX1z" target="_blank" rel="noopener">Send Us Your Feedback</a> </footer> <div back-to-top class="primary-background print-hidden"> <div class="inner"> <svg class="svg-icon" data-icon="chevron-up" role="presentation" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg"> <path d="M7.41 15.41L12 10.83l4.59 4.58L18 14l-6-6-6 6z"/> <path d="M0 0h24v24H0z" fill="none"/> </svg> <span>Back to top</span> </div> </div> <script src="https://helpgm.webcasts.com/dist/app.js?version=v22.04.1" nonce="6HMqIX9yBI01q1dZaKw88ZlE"></script> </body> </html>

CINXE.COM

GlobalMeet Support Center