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level2"><a href="/asia/company/the-bedra-brand/">The bedra brand</a></li> <li class="sf1987 level2"><a href="/asia/company/history/">History</a></li> </ul> </li> </ul> <ul class="sf-mega"> <li class="sf2069 level1 act"> <a href="/asia/service/"><span>Service</span></a> <div class="sf-mega"> <div class="center flx flx-jc"> <div class="col"> <div class="sf-mega-section sf2139"><a href="/asia/service/bedrapremium/"><strong class="name"><span>bedraPREMIUM</span></strong></a> <ul class="sub"> <li class="f1"><a href="/asia/company/the-bedra-brand/"><span>The bedra brand</span></a></li> <li class="f1"><a href="/asia/service/bedrapremium/solutions-made-by-bedra/"><span>Solutions made by bedra</span></a></li> <li class="f1"><a href="/asia/service/bedrapremium/quality/"><span>Quality</span></a></li> </ul> </div> </div> <div class="col"> <div class="sf-mega-section sf2122"><a href="/asia/service/bedraprofessional/" class="act"><strong class="name"><span>bedraPROFESSIONAL</span></strong></a> <ul 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href="/asia/service/bedraforward/"><strong class="name"><span>bedraFORWARD</span></strong></a> <ul class="sub"> <li class="f1"><a href="/asia/service/bedraforward/innovation/"><span>Innovation</span></a></li> <li class="f1"><a href="/asia/service/bedraforward/research-development/"><span>Research & development</span></a></li> <li class="f1"><a href="/asia/service/bedraforward/partnerships/"><span>Partnerships</span></a></li> </ul> </div> </div> </div> </div> </li> </ul> <ul class="sf-menu"> <li class="sf2154 level1"><a href="/asia/products/" class="has-sub"><span>Products</span></a> <ul class="sub s1 f"> <li class="sf2162 level2"><a href="/asia/products/bedra-rod-bar/">bedra ROD & BAR</a></li> <li class="sf2159 level2"><a href="/asia/products/bedra-welding-cutting/">bedra WELDING & CUTTING</a></li> <li class="sf2156 level2"><a href="/asia/products/bedra-specialties/">bedra SPECIALTIES</a></li> </ul> </li> <li class="sf2578 level1"><a href="/asia/news/" class="has-sub"><span>News</span></a> <ul class="sub s1 f"> <li class="sf2591 level2"><a href="/asia/news/latest-news/">Latest news</a></li> <li class="sf2585 level2"><a href="/asia/news/trade-fairs-events/">Trade fairs & events</a></li> </ul> </li> <li class="sf2596 level1"><a href="/asia/career/" class="has-sub"><span>Career</span></a> <ul class="sub s1 f"> <li class="sf2601 level2"><a href="/asia/career/vacancies/" class="Vacancies">Vacancies</a></li> </ul> </li> <li class="sf2611 level1"><a href="/asia/contact/" class="d4 has-sub"><span>Contact</span></a> <ul class="sub s1 f"> <li class="sf2658 level2"><a href="/asia/contact/contact-persons/">Contact persons</a></li> <li class="sf2643 level2"><a href="/asia/contact/locations/">Locations</a></li> <li class="sf2620 level2"><a href="/asia/contact/bedra-worldwide/">bedra worldwide</a></li> </ul> </li> </ul> </nav> </div> </div> <section id="c16883" class="banner slider bgw nav-default"> <ul class="slides" data-aos="fade-in"> <li> 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srcset="/fileadmin/_processed_/8/f/csm_banner-013-bedra-professional-01_01_fa2695b8ec.webp" media="(min-width: 769px) AND (max-width: 1024px)"><source srcset="/fileadmin/_processed_/8/f/csm_banner-013-bedra-professional-01_01_d25f461e89.jpg" media="(min-width: 769px) AND (max-width: 1024px)"><source srcset="/fileadmin/_processed_/8/f/csm_banner-013-bedra-professional-01_01_f042b597f9.webp" media="(min-width: 1025px) AND (max-width: 1280px)"><source srcset="/fileadmin/_processed_/8/f/csm_banner-013-bedra-professional-01_01_9d5573595f.jpg" media="(min-width: 1025px) AND (max-width: 1280px)"><source srcset="/fileadmin/_processed_/8/f/csm_banner-013-bedra-professional-01_01_78c59a2459.webp" type="image/webp"><source srcset="/fileadmin/_processed_/8/f/csm_banner-013-bedra-professional-01_01_4658033c5b.jpg" type="image/jpeg"><img alt="bedraPROFESSIONAL" src="/fileadmin/_processed_/8/f/csm_banner-013-bedra-professional-01_01_347ceda395.jpg" width="2200" height="600" loading="lazy"></picture> <div class="wrap flx flx-jc flx-ac"> <div class="inner"> <div class="message"><span class="h1 color-white "> <div class="logo"><img src="/fileadmin/masterTemplate/Resources/Public/Images/site-bdra/logos/logo-bedra-professional.svg" width="145" height="39" alt="bedraPREOFESSIONAL Logo"></div> </span></div> </div> </div> </li> </ul> </section> <section id="breadcrumbs" class="bgg"> <div class="wrap wide"> <div class="inner flx flx-jc"> <ul itemscope itemtype="http://schema.org/BreadcrumbList"> <li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"><a href="/asia/" title="Homepage" itemprop="item"><span itemprop="name">Homepage</span></a> <meta itemprop="position" content="1"></li> <li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"><a href="/asia/service/" title="Service" itemprop="item"><span itemprop="name">Service</span></a> <meta itemprop="position" content="2"></li> <li itemprop="itemListElement" itemscope itemtype="http://schema.org/ListItem"><span itemprop="name">bedraPROFESSIONAL</span> <meta itemprop="position" content="3"></li> </ul> </div> </div> </section> <section id="c13159" class=" bgw"> <div class="wrap small"> <div class="inner pt2"> <h1 class="ce-headline-center hl"><span>Excellent and complete services</span></h1> </div> </div> </section> <section id="c13156" class=" bgw"> <div class="wrap normal"> <div class="inner pb3"> <h2 class="ce-headline-left"> Services that offer genuine added value </h2> <p>As a partner to our customers, we are always at your side – with professional <a href="/asia/service/">services</a>, smart tools and <a href="/asia/products/" target="_blank">products </a>that meet the highest requirements. Our sales department has representatives and liaison offices in about <a href="/asia/contact/bedra-worldwide/">50 countries around the world</a> to satisfy the interests and wishes of our customers as quickly as possible. With our service-oriented approach, we are particularly committed to providing you with the best possible support in all areas.</p> <p>In the broad field of technical services, we advise and support our customers comprehensively. We are happy to provide support if there are any issues. We are also happy to offer our customers help with setup. You will then benefit from our <a href="/asia/company/history/">more than 130 years of experience</a> in the industry.</p> </div> </div> </section> <section id="c13155" class=" bgw"> <div class="wrap full"> <div class="inner"> <section id="c13155" class="banner slider bgw nav-default"> <ul class="slides" data-aos="fade-in"> <li> <picture class="first-match" data-nr="1"><source srcset="/fileadmin/_processed_/9/9/csm_content-bedraprofessional-01_8a73ef61cf.webp" media="(min-width: 100px) AND (max-width: 480px)"><source srcset="/fileadmin/_processed_/9/9/csm_content-bedraprofessional-01_1fe0e5ff92.jpg" media="(min-width: 100px) AND (max-width: 480px)"><source srcset="/fileadmin/_processed_/9/9/csm_content-bedraprofessional-01_042f130d03.webp" media="(min-width: 481px) AND (max-width: 600px)"><source srcset="/fileadmin/_processed_/9/9/csm_content-bedraprofessional-01_53f12393e4.jpg" media="(min-width: 481px) AND (max-width: 600px)"><source srcset="/fileadmin/_processed_/9/9/csm_content-bedraprofessional-01_e40fd14aed.webp" media="(min-width: 601px) AND (max-width: 768px)"><source srcset="/fileadmin/_processed_/9/9/csm_content-bedraprofessional-01_c27ae68cc0.jpg" media="(min-width: 601px) AND (max-width: 768px)"><source srcset="/fileadmin/_processed_/9/9/csm_content-bedraprofessional-01_0ca6cdf642.webp" media="(min-width: 769px) AND (max-width: 1024px)"><source srcset="/fileadmin/_processed_/9/9/csm_content-bedraprofessional-01_4f4ea00026.jpg" media="(min-width: 769px) AND (max-width: 1024px)"><source srcset="/fileadmin/_processed_/9/9/csm_content-bedraprofessional-01_0c14120994.webp" media="(min-width: 1025px) AND (max-width: 1280px)"><source srcset="/fileadmin/_processed_/9/9/csm_content-bedraprofessional-01_a19df3d7d3.jpg" media="(min-width: 1025px) AND (max-width: 1280px)"><source srcset="/fileadmin/_processed_/9/9/csm_content-bedraprofessional-01_14b2e127a5.webp" type="image/webp"><source srcset="/fileadmin/_processed_/9/9/csm_content-bedraprofessional-01_aa185cce75.jpg" type="image/jpeg"><img alt="bedraPROFESSIONAL" src="/fileadmin/_processed_/9/9/csm_content-bedraprofessional-01_95e982be5f.jpg" width="2200" height="600" loading="lazy"></picture> <div class="wrap flx flx-jfs flx-afs"> <div class="inner"> <div class="message"><span class="h1 color-white "></span></div> </div> </div> </li> </ul> </section> </div> </div> </section> <section id="c13152" class=" bgw"> <div class="wrap normal"> <div class="inner pt3 pb3"> <h2 class=""> Close communication with customers </h2> <p>The situation is very similar in the area of sales service. Our experienced <a href="/asia/contact/contact-persons/" target="_blank">customer advisors</a> are always ready to support our customers in their concerns. In addition, we offer our clients a whole bundle of logistics services that fit perfectly into the process architecture of our customers. We supply production environments according to the just-in-time principle, taking the circumstances into account. On schedule and on time.</p> <p>Individualization in customer communication is no accident, but our overriding principle of interaction. Our supply concepts take into account the conditions and requirements of our customers just as much as our other services.</p> </div> </div> </section> <section id="c13151" class=" bgw"> <div class="wrap full"> <div class="inner"> <section id="c13151" class="banner slider bgw nav-default"> <ul class="slides" data-aos="fade-in"> <li> <picture class="first-match" data-nr="1"><source srcset="/fileadmin/_processed_/4/0/csm_content-serviceprofessional-01_56c3351404.webp" media="(min-width: 100px) AND (max-width: 480px)"><source srcset="/fileadmin/_processed_/4/0/csm_content-serviceprofessional-01_c6701176c3.jpg" media="(min-width: 100px) AND (max-width: 480px)"><source srcset="/fileadmin/_processed_/4/0/csm_content-serviceprofessional-01_8bec61daf7.webp" media="(min-width: 481px) AND (max-width: 600px)"><source srcset="/fileadmin/_processed_/4/0/csm_content-serviceprofessional-01_ccc184f240.jpg" media="(min-width: 481px) AND (max-width: 600px)"><source srcset="/fileadmin/_processed_/4/0/csm_content-serviceprofessional-01_99ed5a2153.webp" media="(min-width: 601px) AND (max-width: 768px)"><source srcset="/fileadmin/_processed_/4/0/csm_content-serviceprofessional-01_646bd584ff.jpg" media="(min-width: 601px) AND (max-width: 768px)"><source srcset="/fileadmin/_processed_/4/0/csm_content-serviceprofessional-01_bcc989bb39.webp" media="(min-width: 769px) AND (max-width: 1024px)"><source srcset="/fileadmin/_processed_/4/0/csm_content-serviceprofessional-01_00a565f1ca.jpg" media="(min-width: 769px) AND (max-width: 1024px)"><source srcset="/fileadmin/_processed_/4/0/csm_content-serviceprofessional-01_de6a234945.webp" media="(min-width: 1025px) AND (max-width: 1280px)"><source srcset="/fileadmin/_processed_/4/0/csm_content-serviceprofessional-01_5c2c85a998.jpg" media="(min-width: 1025px) AND (max-width: 1280px)"><source srcset="/fileadmin/_processed_/4/0/csm_content-serviceprofessional-01_08305c1709.webp" type="image/webp"><source srcset="/fileadmin/_processed_/4/0/csm_content-serviceprofessional-01_bcefa529fd.jpg" type="image/jpeg"><img alt="bedraPROFESSIONAL" src="/fileadmin/_processed_/4/0/csm_content-serviceprofessional-01_5067c18be9.jpg" width="2200" height="600" loading="lazy"></picture> <div class="wrap flx flx-jfs flx-afs"> <div class="inner"> <div class="message"><span class="h1 color-white "></span></div> </div> </div> </li> </ul> </section> </div> </div> </section> <section id="c13148" class=" bgw"> <div class="wrap normal"> <div class="inner pt3 pb2"> <h2 class=""> An advantage in quality and performance </h2> <p>Motivated employees are a prerequisite for <strong>bedra</strong>PROFESSIONAL to be able to provide these services at a high level. They provide the ressources needed to maintain our well-known customer and service orientation at a high level. Our skilled experts train our clients and partners and communicate content so it’s easy to understand. In practice, it offers real added value. At the same time, they show how our customers can get the most out of our high-quality <a href="/asia/products/" target="_blank">products</a>. Services like these are supported by a full network of international <a href="/asia/service/bedraforward/partnerships/" target="_blank">representatives and partners</a>.</p> </div> </div> </section> <section id="c13145" class=" bgw"> <div class="wrap normal"> <div class="inner pb2"> <h2 class=""> Exemplary services with added value </h2> <p>The Berkenhoff Competence Center (BCC) documents our impressive understanding of our customers as partners. This pioneering institution is at the heart of our <a href="/asia/service/bedraforward/research-development/" target="_blank">research and development</a> activities. Not only do many <a href="/asia/service/bedraforward/innovation/" target="_blank">innovations</a> start here, but all our <a href="/asia/products/" target="_blank">products</a> have to pass intensive product testing before market launch.</p> <p>In all of this, our trained specialists ensure that the development times for our products are as long as necessary and as short as possible. An important part of the BCC is the EDM application laboratory. Top executives and highly trained engineers carry out complex application and product tests.</p> </div> </div> </section> <section id="c13142" class=" bgw"> <div class="wrap normal"> <div class="inner pb6"> <h2 class=""> Worldwide patents </h2> <p>We can point to these successes with pride. <a href="/asia/service/bedraforward/partnerships/" target="_blank">Cooperation</a> with OEMs is proof of the reputation that our <a href="/asia/service/bedraforward/research-development/" target="_blank">research and development</a> departments enjoy with our customers. The same applies to the way we collaborate closely with many research institutes. Our more than 40 years of experience in producing EDM wires has ensured optimized and stable production processes. Our development focus is always on important parameters such as performance and reliability.</p> </div> </div> </section> <section id="c13141" class=" bgw"> <div class="wrap full"> <div class="inner"> <div class="teasers"> <ul class="item1 w1-3 flx flx-jc"> <li data-aos="fade-in" data-aos-delay="100"><a href="/asia/service/bedraprofessional/customer-service/"> <picture><source srcset="/fileadmin/_processed_/f/2/csm_Banner_Kundenschulung_6e2bc161f6.webp" type="image/webp"><source srcset="/fileadmin/_processed_/f/2/csm_Banner_Kundenschulung_4c9f6bff18.jpg" type="image/jpeg"><img loading="lazy" src="/fileadmin/_processed_/f/2/csm_Banner_Kundenschulung_c290e89991.jpg" width="300" height="300" alt="Customer service"></picture> <span class="overlay"><span class="name"> Customer service </span><span class="trigger"> More </span></span></a></li> </ul> </div> </div> </div> </section> <section id="lower" class="bgd"> <div class="wrap wide"> <div class="inner pt6 pb6"> <div class="lownav pb3 bb1"> <div class="center flx flx-jc"> <div class="col w-20"> <div class="section sf2162"> <a href="/asia/products/bedra-rod-bar/"> <strong class="name"><span>bedra ROD & BAR</span></strong> </a> </div> </div> <div class="col w-20"> <div class="section sf2159"> <a href="/asia/products/bedra-welding-cutting/"> <strong class="name"><span>bedra WELDING & CUTTING</span></strong> </a> </div> </div> <div class="col w-20"> <div class="section sf2156"> <a href="/asia/products/bedra-specialties/"> <strong class="name"><span>bedra SPECIALTIES</span></strong> </a> </div> </div> </div> </div> <div class="contact pb3 pt3 flx flx-jsb"> <div class="l"> <h3 class=""> Berkenhoff GmbH (headquarters) </h3> <ul> <li>Kinzenbach plant</li> <li>Berkenhoffstrasse 14</li> <li>35452 Heuchelheim</li> <li>Germany</li> </ul> <ul> <li>+49 641 601 0</li> <li>+49 641 601 222</li> <li><a href="javascript:linkTo_UnCryptMailto(%27nbjmup%2BjogpAcfesb%5C%2Fdpn%27);">info(at)bedra.com</a></li> </ul> </div> <div class="l"> 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