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abonnements payants </a> </div> </div> </li> <li class="global-nav-main-products-hub-list-item "> <div class="global-nav-card -top-left-icon "> <div class="global-nav-card-icon-wrapper -small-icon -top-left-icon"> <svg aria-hidden="true" width="26" height="26" viewbox="0 0 26 26" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_2956_6804)"> <path d="M7.57789 24.2678L21.8941 16.0023C23.5512 15.0456 24.119 12.9267 23.1622 11.2696C22.2055 9.61248 20.0866 9.04471 18.4295 10.0014L4.11328 18.2669C2.45618 19.2236 1.88842 21.3426 2.84514 22.9997C3.80187 24.6567 5.92079 25.2245 7.57789 24.2678Z" fill="#FF5C35" /> <path d="M9.3125 21.2656L9.3125 4.73463C9.3125 2.82118 7.76134 1.27002 5.84789 1.27002C3.93443 1.27002 2.38327 2.82118 2.38327 4.73463L2.38327 21.2656C2.38327 23.179 3.93443 24.7302 5.84789 24.7302C7.76134 24.7302 9.3125 23.179 9.3125 21.2656Z" fill="url(#paint0_linear_2956_6804)" /> <path d="M21.8909 9.99777L7.57466 1.73231C5.91756 0.77558 3.79864 1.34334 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stop-color="#FFA766" /> </lineargradient> </defs> </svg> </div> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title">Operations Hub</h3> <p class="global-nav-card-description">Logiciel d'opérations</p> <a class="global-nav-card-cta-text-link -small ga_nav_link nav-software-operations" href="//www.hubspot.fr/products/operations" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Operations Hub"> Outils gratuits et abonnements payants </a> </div> </div> </li> <li class="global-nav-main-products-hub-list-item "> <div class="global-nav-card -top-left-icon "> <div class="global-nav-card-icon-wrapper -small-icon -top-left-icon"> <svg aria-hidden="true" width="26" height="26" viewbox="0 0 26 26" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M24.17 8.8633L7.93097 23.4928C6.2042 24.9899 3.59123 24.805 2.09415 23.0782C0.636983 21.3979 0.76812 18.8664 2.39145 17.3465L18.6313 2.71533" fill="url(#paint0_linear_2956_7250)" /> <path d="M17.6783 5.09064L17.6209 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offset="0.82" stop-color="#FF5C35" /> </lineargradient> <lineargradient id="paint1_linear_2956_7250" x1="21.2182" y1="1.5427" x2="21.2182" y2="19.3016" gradientunits="userSpaceOnUse"> <stop offset="0.18" stop-color="#FF824E" /> <stop offset="0.45" stop-color="#FF7E4B" /> <stop offset="0.71" stop-color="#FF7243" /> <stop offset="0.97" stop-color="#FF5E36" /> <stop offset="1" stop-color="#FF5C35" /> </lineargradient> <lineargradient id="paint2_linear_2956_7250" x1="21.0754" y1="-0.000161695" x2="9.99489" y2="9.69938" gradientunits="userSpaceOnUse"> <stop offset="0.27" stop-color="#FF824E" /> <stop offset="0.74" stop-color="#FFA766" /> </lineargradient> </defs> </svg> </div> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title">Commerce Hub</h3> <p class="global-nav-card-description">Logiciel de commerce B2B</p> <a class="global-nav-card-cta-text-link -small ga_nav_link nav-software-commerce" href="//www.hubspot.fr/products/commerce" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Commerce Hub"> Outils gratuits et abonnements payants </a> </div> </div> </li> <li class="global-nav-main-products-hub-list-item "> <div class="global-nav-card -top-left-icon "> <div class="global-nav-card-icon-wrapper -small-icon -top-left-icon"> <svg aria-hidden="true" width="24" height="24" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M18.4423 5.04178V7.89825C21.1479 8.29734 23.3093 10.2582 23.8637 12.8167C24.4182 15.3753 23.2491 17.9933 20.9313 19.3839C18.6135 20.7744 15.6344 20.6448 13.4587 19.0589L11.0259 21.3805C11.089 21.5689 11.1224 21.7651 11.1253 21.9628C11.1253 22.7867 10.6052 23.5296 9.8075 23.8449C9.00981 24.1602 8.09164 23.9859 7.48112 23.4033C6.8706 22.8207 6.68796 21.9444 7.01838 21.1832C7.34879 20.422 8.12718 19.9256 8.99058 19.9256C9.19773 19.9285 9.40331 19.9605 9.60072 20.0204L12.0599 17.6736C10.5094 15.5687 10.4694 12.7719 11.959 10.6273L3.87817 4.62398C3.48829 4.84075 3.04547 4.95573 2.59424 4.95733C1.15977 4.95569 -0.0017114 3.84463 1.89302e-06 2.4757C0.00171898 1.10678 1.16598 -0.00163255 2.60045 1.80509e-06C4.03493 0.00163978 5.19641 1.1127 5.1947 2.48163C5.19135 2.69051 5.16005 2.89813 5.10155 3.09944L13.3205 9.20203C14.2171 8.51398 15.2883 8.06421 16.4256 7.89825V5.04178C15.6181 4.68189 15.1006 3.90989 15.0966 3.05944V2.99277C15.1 1.78066 16.1288 0.798859 17.399 0.795603H17.4688C18.739 0.798859 19.7678 1.78066 19.7712 2.99277V3.05944C19.7673 3.90989 19.2497 4.68189 18.4423 5.04178ZM14.0684 14.0822C14.0684 15.8561 15.5753 17.2942 17.4342 17.2942C19.2932 17.2942 20.8001 15.8561 20.8001 14.0822C20.8001 12.3082 19.2932 10.8701 17.4342 10.8701C15.5753 10.8701 14.0684 12.3082 14.0684 14.0822Z" fill="#FF5C35" /> </svg> </div> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title">Offre groupée pour les petites entreprises</h3> <p class="global-nav-card-description">L’édition Starter de chacun des logiciels, conçue pour les start-ups, TPE et PME.</p> <a class="global-nav-card-cta-text-link -small ga_nav_link nav-software-starter" href="//www.hubspot.fr/products/crm/starter" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Offre groupée pour les petites entreprises"> En savoir plus </a> </div> </div> </li> </ul> <div class="global-nav-divider" aria-hidden="true"></div> <ul class="global-nav-card-group-list -grid-column-2 global-nav-main-products-highlight-cards"> <li class="global-nav-main-products-hub-highlight-item "> <div class="global-nav-card -top-left-icon "> <div class="global-nav-card-icon-wrapper -small-icon -top-left-icon"> <svg aria-hidden="true" xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewbox="0 0 511 511" fill="none"> <path d="M495.822 247.662H495.129C435.879 247.302 387.949 199.152 387.949 139.812C387.949 135.686 384.605 132.342 380.479 132.342C376.353 132.342 373.009 135.686 373.009 139.812C373.009 199.152 325.089 247.292 265.839 247.662H264.41V12.8807C264.41 8.75324 261.064 5.40723 256.936 5.40723H256.865C252.777 5.40723 249.463 8.72132 249.463 12.8094C249.463 142.515 144.316 247.662 14.611 247.662C10.5231 247.662 7.20898 250.976 7.20898 255.063V255.203C7.20898 259.048 10.1398 262.206 13.8887 262.569C14.1491 262.596 14.4131 262.612 14.6808 262.612H15.1177C144.576 262.886 249.444 367.901 249.463 497.423V497.457C249.464 501.536 252.77 504.842 256.849 504.842H257.024C261.103 504.842 264.41 501.535 264.41 497.456V262.612H265.827C325.077 262.972 373.007 311.122 373.007 370.462C373.007 374.587 376.351 377.932 380.477 377.932C384.603 377.932 387.947 374.587 387.947 370.462C387.947 311.122 435.867 262.982 495.117 262.612H495.822C499.948 262.612 503.292 259.267 503.292 255.142V255.132C503.292 251.006 499.948 247.662 495.822 247.662Z" fill="url(#paint0_linear_1_717)" /> <defs> <lineargradient id="paint0_linear_1_717" x1="6.81445" y1="5.53223" x2="383.354" y2="381.571" gradientunits="userSpaceOnUse"> <stop stop-color="#FBDDD2" /> <stop offset="0.66" stop-color="#FF4800" /> <stop offset="1" stop-color="#FB31A7" /> </lineargradient> </defs> </svg> </div> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title">Breeze</h3> <p class="global-nav-card-description">L'IA de HubSpot qui optimise l'ensemble de la plateforme client.</p> <a class="global-nav-card-cta-text-link -small ga_nav_link nav-software-ai" href="//www.hubspot.fr/products/artificial-intelligence" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Breeze"> Voir toutes les fonctionnalités IA </a> </div> </div> </li> <li class="global-nav-main-products-hub-highlight-item "> <div class="global-nav-card -top-left-icon "> <div class="global-nav-card-icon-wrapper -small-icon -top-left-icon"> <svg aria-hidden="true" width="26" height="26" viewbox="0 0 26 26" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_2956_6856)"> <path d="M9.58918 5.54748C10.9406 5.30303 12.1862 4.65014 13.1606 3.6755C14.1351 2.70087 14.7923 1.4506 15.0449 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16.1853 4.63656 14.9351 3.66183 13.9604C2.68709 12.9857 1.44105 12.3327 0.0891604 12.0882C0.0642845 12.0841 0.0416493 12.0713 0.0253112 12.052C0.00897307 12.0327 0 12.0081 0 11.9827C0 11.9574 0.00897307 11.9328 0.0253112 11.9135C0.0416493 11.8942 0.0642845 11.8813 0.0891604 11.8773Z" fill="#FF5C35" /> <path d="M9.13016 20.2429C10.4824 19.9984 11.7289 19.3455 12.7039 18.3708C13.6789 17.3962 14.3364 16.1459 14.589 14.786C14.593 14.7608 14.6058 14.7379 14.6251 14.7214C14.6444 14.7049 14.6688 14.6958 14.6942 14.6958C14.7195 14.6958 14.744 14.7049 14.7632 14.7214C14.7825 14.7379 14.7953 14.7608 14.7993 14.786C15.0519 16.1459 15.7094 17.3962 16.6844 18.3708C17.6595 19.3455 18.9059 19.9984 20.2581 20.2429C20.283 20.2469 20.3057 20.2598 20.322 20.2791C20.3383 20.2984 20.3473 20.3229 20.3473 20.3483C20.3473 20.3737 20.3383 20.3982 20.322 20.4176C20.3057 20.4369 20.283 20.4497 20.2581 20.4537C18.906 20.6982 17.6596 21.351 16.6846 22.3255C15.7096 23.3001 15.052 24.5502 14.7993 25.9099C14.7953 25.9351 14.7825 25.958 14.7632 25.9745C14.744 25.9911 14.7195 26.0001 14.6942 26.0001C14.6688 26.0001 14.6444 25.9911 14.6251 25.9745C14.6058 25.958 14.593 25.9351 14.589 25.9099C14.3364 24.5501 13.6789 23.2998 12.7039 22.3251C11.7289 21.3505 10.4824 20.6975 9.13016 20.4531C9.1057 20.4486 9.08357 20.4356 9.06764 20.4164C9.0517 20.3972 9.04297 20.373 9.04297 20.348C9.04297 20.3229 9.0517 20.2987 9.06764 20.2795C9.08357 20.2603 9.1057 20.2473 9.13016 20.2429Z" fill="#FFA766" /> </g> <defs> <clippath id="clip0_2956_6856"> <rect width="20.8" height="26" fill="white" /> </clippath> </defs> </svg> </div> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title">Marketplace des applications</h3> <p class="global-nav-card-description">Connectez vos applications préférées à HubSpot.</p> <a class="global-nav-card-cta-text-link -small ga_nav_link nav-software-marketplace" href="//ecosystem.hubspot.com/fr/marketplace/apps" target="_blank" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Marketplace des applications"> Voir toutes les intégrations </a> </div> </div> </li> </ul> </div> </div> </section> </div> </li> <li class="global-nav-main-tab-list-item"> <div class="global-nav-tab-wrapper -hasDropdown " data-global-nav-has-dropdown="true"> <div class="global-nav-tab -hasSubNav cl-navLink -light -basic -medium"> <span class="global-nav-tab-title ga_nav_link">Solutions</span> <button class="global-nav-tab-button cl-navLink-submenu-toggle" aria-expanded="false" aria-controls="global-nav-tab-dropdown-section-main_solutions"> <span class="visually-hidden">Solutions</span> <svg class="cl-icon" aria-hidden="true"> <use href="#cl-icon-down"></use> </svg> </button> </div> <section id="global-nav-tab-dropdown-section-main_solutions" class="global-nav-tab-dropdown-section -isDropdown -sidebar "> <div class="global-nav-tab-dropdown-content-wrapper"> <div class="global-nav-sidebar cl-tabs -light -background-01" data-cl-tabs-orientation="vertical"> <div class="global-nav-sidebar-control cl-tab-control"> <ul class="global-nav-sidebar-list cl-tab-list" role="tablist"> <li class="global-nav-sidebar-list-item cl-tab-item "> <button class="global-nav-sidebar-btn cl-tab-button" role="tab" aria-controls="global-nav-tab-dropdown-sidebar-main_solutions-1"> Par utilisation <svg class="global-nav-sidebar-btn-icon cl-icon" aria-hidden="true"> <use href="#cl-icon-right"></use> </svg> </button> </li> <li class="global-nav-sidebar-list-item cl-tab-item "> <button class="global-nav-sidebar-btn cl-tab-button" role="tab" aria-controls="global-nav-tab-dropdown-sidebar-main_solutions-2"> Par taille d'équipe <svg class="global-nav-sidebar-btn-icon cl-icon" aria-hidden="true"> <use href="#cl-icon-right"></use> </svg> </button> </li> <li class="global-nav-sidebar-list-item cl-tab-item "> <button class="global-nav-sidebar-btn cl-tab-button" role="tab" aria-controls="global-nav-tab-dropdown-sidebar-main_solutions-3"> Pourquoi choisir HubSpot ? <svg class="global-nav-sidebar-btn-icon cl-icon" aria-hidden="true"> <use href="#cl-icon-right"></use> </svg> </button> </li> </ul> </div> <div class="global-nav-sidebar-content cl-tab-group"> <div class="cl-tab-content" id="global-nav-tab-dropdown-sidebar-main_solutions-1" role="tabpanel"> <ul class="global-nav-main-solutions-by-use-case-grid"> <li class="global-nav-header-sublinks "> <div class="global-nav-header-sublinks-title-wrapper"> <svg aria-hidden="true" width="26" height="26" viewbox="0 0 26 26" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_2400_8299)"> <path d="M9.5887 5.54748C10.9401 5.30303 12.1857 4.65014 13.1601 3.6755C14.1346 2.70087 14.7918 1.4506 15.0444 0.0907181C15.0486 0.0656366 15.0615 0.0428558 15.0807 0.0264246C15.1 0.00999348 15.1244 0.000976562 15.1497 0.000976563C15.1749 0.000976562 15.1993 0.00999348 15.2186 0.0264246C15.2378 0.0428558 15.2507 0.0656366 15.2548 0.0907181C15.5076 1.45059 16.1649 2.70083 17.1393 3.67546C18.1138 4.65008 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fill="#FF5C35" /> <path d="M9.13065 20.2429C10.4829 19.9984 11.7293 19.3455 12.7044 18.3708C13.6794 17.3962 14.3369 16.1459 14.5895 14.786C14.5935 14.7608 14.6063 14.7379 14.6256 14.7214C14.6448 14.7049 14.6693 14.6958 14.6946 14.6958C14.72 14.6958 14.7444 14.7049 14.7637 14.7214C14.783 14.7379 14.7958 14.7608 14.7998 14.786C15.0524 16.1459 15.7099 17.3962 16.6849 18.3708C17.6599 19.3455 18.9064 19.9984 20.2586 20.2429C20.2835 20.2469 20.3061 20.2598 20.3225 20.2791C20.3388 20.2984 20.3478 20.3229 20.3478 20.3483C20.3478 20.3737 20.3388 20.3982 20.3225 20.4176C20.3061 20.4369 20.2835 20.4497 20.2586 20.4537C18.9065 20.6982 17.6601 21.351 16.6851 22.3255C15.7101 23.3001 15.0525 24.5502 14.7998 25.9099C14.7958 25.9351 14.783 25.958 14.7637 25.9745C14.7444 25.9911 14.72 26.0001 14.6946 26.0001C14.6693 26.0001 14.6448 25.9911 14.6256 25.9745C14.6063 25.958 14.5935 25.9351 14.5895 25.9099C14.3369 24.5501 13.6794 23.2998 12.7044 22.3251C11.7293 21.3505 10.4829 20.6975 9.13065 20.4531C9.10619 20.4486 9.08406 20.4356 9.06812 20.4164C9.05219 20.3972 9.04346 20.373 9.04346 20.348C9.04346 20.3229 9.05219 20.2987 9.06812 20.2795C9.08406 20.2603 9.10619 20.2473 9.13065 20.2429Z" fill="#FFA766" /> </g> <defs> <clippath id="clip0_2400_8299"> <rect width="20.8" height="26" fill="white" /> </clippath> </defs> </svg> <h2 class="global-nav-header-sublinks-title">Marketing</h2> </div> <div class="global-nav-header-sublinks-list-wrapper"> <ul class="global-nav-header-sublinks-list"> <li class="global-nav-header-sublinks-list-item "> <div class="global-nav-card -center-left-icon "> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title"> <a class="global-nav-card-title-link ga_nav_link nav-solutions-leads" href="//www.hubspot.fr/use-case/drive-revenue-high-quality-leads" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Générer des leads"> Générer des leads </a> </h3> <p class="global-nav-card-description">Convertissez les visiteurs en contacts pour alimenter votre base de données.</p> </div> </div> </li> <li class="global-nav-header-sublinks-list-item "> <div class="global-nav-card -center-left-icon "> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title"> <a class="global-nav-card-title-link ga_nav_link nav-solutions-automate" href="//www.hubspot.fr/use-case/maximize-efficiency-ai-automation" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Automatiser le marketing"> Automatiser le marketing </a> </h3> <p class="global-nav-card-description">Optimisez la création de campagnes avec l'automatisation et l'IA.</p> </div> </div> </li> </ul> </div> </li> <li class="global-nav-header-sublinks "> <div class="global-nav-header-sublinks-title-wrapper"> <svg aria-hidden="true" width="26" height="26" viewbox="0 0 26 26" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_2400_8299)"> <path d="M9.5887 5.54748C10.9401 5.30303 12.1857 4.65014 13.1601 3.6755C14.1346 2.70087 14.7918 1.4506 15.0444 0.0907181C15.0486 0.0656366 15.0615 0.0428558 15.0807 0.0264246C15.1 0.00999348 15.1244 0.000976562 15.1497 0.000976563C15.1749 0.000976562 15.1993 0.00999348 15.2186 0.0264246C15.2378 0.0428558 15.2507 0.0656366 15.2548 0.0907181C15.5076 1.45059 16.1649 2.70083 17.1393 3.67546C18.1138 4.65008 19.3594 5.30298 20.7108 5.54748C20.7357 5.55152 20.7583 5.56435 20.7747 5.58367C20.791 5.60299 20.8 5.62754 20.8 5.65292C20.8 5.6783 20.791 5.70285 20.7747 5.72217C20.7583 5.7415 20.7357 5.75432 20.7108 5.75836C19.3594 6.00283 18.1137 6.65578 17.1392 7.63051C16.1647 8.60523 15.5075 9.8556 15.2548 11.2156C15.2507 11.2407 15.2378 11.2634 15.2186 11.2799C15.1993 11.2963 15.1749 11.3053 15.1497 11.3053C15.1244 11.3053 15.1 11.2963 15.0807 11.2799C15.0615 11.2634 15.0486 11.2407 15.0444 11.2156C14.7917 9.85581 14.1345 8.60568 13.16 7.63117C12.1856 6.65666 10.94 6.00388 9.5887 5.7595C9.56301 5.75632 9.53937 5.74379 9.52222 5.72427C9.50507 5.70474 9.49561 5.67957 9.49561 5.65349C9.49561 5.62742 9.50507 5.60224 9.52222 5.58272C9.53937 5.56319 9.56301 5.55066 9.5887 5.54748Z" fill="#BF2434" /> <path d="M0.090137 11.8773C1.44202 11.6327 2.68807 10.9798 3.6628 10.0051C4.63754 9.0304 5.29485 7.78013 5.54746 6.4203C5.55162 6.39522 5.56449 6.37244 5.58375 6.35601C5.60302 6.33958 5.62745 6.33057 5.6527 6.33057C5.67795 6.33057 5.70238 6.33958 5.72165 6.35601C5.74092 6.37244 5.75378 6.39522 5.75794 6.4203C6.01067 7.78023 6.66813 9.03056 7.64303 10.0052C8.61793 10.9799 9.86414 11.6328 11.2162 11.8773C11.241 11.8813 11.2637 11.8942 11.28 11.9135C11.2964 11.9328 11.3053 11.9574 11.3053 11.9827C11.3053 12.0081 11.2964 12.0327 11.28 12.052C11.2637 12.0713 11.241 12.0841 11.2162 12.0882C9.86414 12.3326 8.61793 12.9856 7.64303 13.9602C6.66813 14.9349 6.01067 16.1852 5.75794 17.5452C5.75378 17.5703 5.74092 17.593 5.72165 17.6095C5.70238 17.6259 5.67795 17.6349 5.6527 17.6349C5.62745 17.6349 5.60302 17.6259 5.58375 17.6095C5.56449 17.593 5.55162 17.5703 5.54746 17.5452C5.29485 16.1853 4.63754 14.9351 3.6628 13.9604C2.68807 12.9857 1.44202 12.3327 0.090137 12.0882C0.0652611 12.0841 0.0426259 12.0713 0.0262877 12.052C0.00994964 12.0327 0.000976563 12.0081 0.000976562 11.9827C0.000976562 11.9574 0.00994964 11.9328 0.0262877 11.9135C0.0426259 11.8942 0.0652611 11.8813 0.090137 11.8773Z" fill="#FF5C35" /> <path d="M9.13065 20.2429C10.4829 19.9984 11.7293 19.3455 12.7044 18.3708C13.6794 17.3962 14.3369 16.1459 14.5895 14.786C14.5935 14.7608 14.6063 14.7379 14.6256 14.7214C14.6448 14.7049 14.6693 14.6958 14.6946 14.6958C14.72 14.6958 14.7444 14.7049 14.7637 14.7214C14.783 14.7379 14.7958 14.7608 14.7998 14.786C15.0524 16.1459 15.7099 17.3962 16.6849 18.3708C17.6599 19.3455 18.9064 19.9984 20.2586 20.2429C20.2835 20.2469 20.3061 20.2598 20.3225 20.2791C20.3388 20.2984 20.3478 20.3229 20.3478 20.3483C20.3478 20.3737 20.3388 20.3982 20.3225 20.4176C20.3061 20.4369 20.2835 20.4497 20.2586 20.4537C18.9065 20.6982 17.6601 21.351 16.6851 22.3255C15.7101 23.3001 15.0525 24.5502 14.7998 25.9099C14.7958 25.9351 14.783 25.958 14.7637 25.9745C14.7444 25.9911 14.72 26.0001 14.6946 26.0001C14.6693 26.0001 14.6448 25.9911 14.6256 25.9745C14.6063 25.958 14.5935 25.9351 14.5895 25.9099C14.3369 24.5501 13.6794 23.2998 12.7044 22.3251C11.7293 21.3505 10.4829 20.6975 9.13065 20.4531C9.10619 20.4486 9.08406 20.4356 9.06812 20.4164C9.05219 20.3972 9.04346 20.373 9.04346 20.348C9.04346 20.3229 9.05219 20.2987 9.06812 20.2795C9.08406 20.2603 9.10619 20.2473 9.13065 20.2429Z" fill="#FFA766" /> </g> <defs> <clippath id="clip0_2400_8299"> <rect width="20.8" height="26" fill="white" /> </clippath> </defs> </svg> <h2 class="global-nav-header-sublinks-title">Ventes</h2> </div> <div class="global-nav-header-sublinks-list-wrapper"> <ul class="global-nav-header-sublinks-list"> <li class="global-nav-header-sublinks-list-item "> <div class="global-nav-card -center-left-icon "> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title"> <a class="global-nav-card-title-link ga_nav_link nav-solutions-pipeline" href="//www.hubspot.fr/use-case/build-sales-pipeline" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Développer votre pipeline"> Développer votre pipeline </a> </h3> <p class="global-nav-card-description">Générez un pipeline de prospects de haute qualité.</p> </div> </div> </li> <li class="global-nav-header-sublinks-list-item "> <div class="global-nav-card -center-left-icon "> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title"> <a class="global-nav-card-title-link ga_nav_link nav-solutions-deals" href="//www.hubspot.fr/use-case/close-more-deals" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Conclure des transactions"> Conclure des transactions </a> </h3> <p class="global-nav-card-description">Rationalisez votre processus pour accélérer et multiplier vos ventes.</p> </div> </div> </li> </ul> </div> </li> <li class="global-nav-header-sublinks "> <div class="global-nav-header-sublinks-title-wrapper"> <svg aria-hidden="true" width="26" height="26" viewbox="0 0 26 26" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_2400_8299)"> <path d="M9.5887 5.54748C10.9401 5.30303 12.1857 4.65014 13.1601 3.6755C14.1346 2.70087 14.7918 1.4506 15.0444 0.0907181C15.0486 0.0656366 15.0615 0.0428558 15.0807 0.0264246C15.1 0.00999348 15.1244 0.000976562 15.1497 0.000976563C15.1749 0.000976562 15.1993 0.00999348 15.2186 0.0264246C15.2378 0.0428558 15.2507 0.0656366 15.2548 0.0907181C15.5076 1.45059 16.1649 2.70083 17.1393 3.67546C18.1138 4.65008 19.3594 5.30298 20.7108 5.54748C20.7357 5.55152 20.7583 5.56435 20.7747 5.58367C20.791 5.60299 20.8 5.62754 20.8 5.65292C20.8 5.6783 20.791 5.70285 20.7747 5.72217C20.7583 5.7415 20.7357 5.75432 20.7108 5.75836C19.3594 6.00283 18.1137 6.65578 17.1392 7.63051C16.1647 8.60523 15.5075 9.8556 15.2548 11.2156C15.2507 11.2407 15.2378 11.2634 15.2186 11.2799C15.1993 11.2963 15.1749 11.3053 15.1497 11.3053C15.1244 11.3053 15.1 11.2963 15.0807 11.2799C15.0615 11.2634 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class="global-nav-header-sublinks-list"> <li class="global-nav-header-sublinks-list-item "> <div class="global-nav-card -center-left-icon "> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title"> <a class="global-nav-card-title-link ga_nav_link nav-solutions-support" href="//www.hubspot.fr/use-case/scale-customer-service-support" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Déployer un support durable"> Déployer un support durable </a> </h3> <p class="global-nav-card-description">Accompagnez vos clients à grande échelle en vous appuyant sur l'IA et sur un centre de support dédié.</p> </div> </div> </li> <li class="global-nav-header-sublinks-list-item "> <div class="global-nav-card -center-left-icon "> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title"> <a class="global-nav-card-title-link ga_nav_link nav-solutions-retention" href="//www.hubspot.fr/use-case/drive-customer-satisfaction" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Favoriser la rétention"> Favoriser la rétention </a> </h3> <p class="global-nav-card-description">Identifiez des opportunités d'améliorer la fidélisation des clients.</p> </div> </div> </li> </ul> </div> </li> <div class="global-nav-divider -large-margin-block" aria-hidden="true"></div> <li class="global-nav-header-sublinks "> <div class="global-nav-header-sublinks-title-wrapper"> <svg aria-hidden="true" width="26" height="26" viewbox="0 0 26 26" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_2400_8299)"> <path d="M9.5887 5.54748C10.9401 5.30303 12.1857 4.65014 13.1601 3.6755C14.1346 2.70087 14.7918 1.4506 15.0444 0.0907181C15.0486 0.0656366 15.0615 0.0428558 15.0807 0.0264246C15.1 0.00999348 15.1244 0.000976562 15.1497 0.000976563C15.1749 0.000976562 15.1993 0.00999348 15.2186 0.0264246C15.2378 0.0428558 15.2507 0.0656366 15.2548 0.0907181C15.5076 1.45059 16.1649 2.70083 17.1393 3.67546C18.1138 4.65008 19.3594 5.30298 20.7108 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d="M9.13065 20.2429C10.4829 19.9984 11.7293 19.3455 12.7044 18.3708C13.6794 17.3962 14.3369 16.1459 14.5895 14.786C14.5935 14.7608 14.6063 14.7379 14.6256 14.7214C14.6448 14.7049 14.6693 14.6958 14.6946 14.6958C14.72 14.6958 14.7444 14.7049 14.7637 14.7214C14.783 14.7379 14.7958 14.7608 14.7998 14.786C15.0524 16.1459 15.7099 17.3962 16.6849 18.3708C17.6599 19.3455 18.9064 19.9984 20.2586 20.2429C20.2835 20.2469 20.3061 20.2598 20.3225 20.2791C20.3388 20.2984 20.3478 20.3229 20.3478 20.3483C20.3478 20.3737 20.3388 20.3982 20.3225 20.4176C20.3061 20.4369 20.2835 20.4497 20.2586 20.4537C18.9065 20.6982 17.6601 21.351 16.6851 22.3255C15.7101 23.3001 15.0525 24.5502 14.7998 25.9099C14.7958 25.9351 14.783 25.958 14.7637 25.9745C14.7444 25.9911 14.72 26.0001 14.6946 26.0001C14.6693 26.0001 14.6448 25.9911 14.6256 25.9745C14.6063 25.958 14.5935 25.9351 14.5895 25.9099C14.3369 24.5501 13.6794 23.2998 12.7044 22.3251C11.7293 21.3505 10.4829 20.6975 9.13065 20.4531C9.10619 20.4486 9.08406 20.4356 9.06812 20.4164C9.05219 20.3972 9.04346 20.373 9.04346 20.348C9.04346 20.3229 9.05219 20.2987 9.06812 20.2795C9.08406 20.2603 9.10619 20.2473 9.13065 20.2429Z" fill="#FFA766" /> </g> <defs> <clippath id="clip0_2400_8299"> <rect width="20.8" height="26" fill="white" /> </clippath> </defs> </svg> <h2 class="global-nav-header-sublinks-title">Contenu</h2> </div> <div class="global-nav-header-sublinks-list-wrapper"> <ul class="global-nav-header-sublinks-list"> <li class="global-nav-header-sublinks-list-item "> <div class="global-nav-card -center-left-icon "> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title"> <a class="global-nav-card-title-link ga_nav_link nav-solutions-create" href="//www.hubspot.fr/use-case/create-content-for-customer-journey" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Créer du contenu"> Créer du contenu </a> </h3> <p class="global-nav-card-description">Rédigez facilement du contenu personnalisé pour votre audience à l'aide de l'IA.</p> </div> </div> </li> <li class="global-nav-header-sublinks-list-item "> <div class="global-nav-card -center-left-icon "> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title"> <a class="global-nav-card-title-link ga_nav_link nav-solutions-manage" href="//www.hubspot.fr/use-case/manage-content" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Gérer du contenu"> Gérer du contenu </a> </h3> <p class="global-nav-card-description">Organisez, actualisez et diffusez votre contenu de façon centralisée.</p> </div> </div> </li> </ul> </div> </li> <li class="global-nav-header-sublinks "> <div class="global-nav-header-sublinks-title-wrapper"> <svg aria-hidden="true" width="26" height="26" viewbox="0 0 26 26" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_2400_8299)"> <path d="M9.5887 5.54748C10.9401 5.30303 12.1857 4.65014 13.1601 3.6755C14.1346 2.70087 14.7918 1.4506 15.0444 0.0907181C15.0486 0.0656366 15.0615 0.0428558 15.0807 0.0264246C15.1 0.00999348 15.1244 0.000976562 15.1497 0.000976563C15.1749 0.000976562 15.1993 0.00999348 15.2186 0.0264246C15.2378 0.0428558 15.2507 0.0656366 15.2548 0.0907181C15.5076 1.45059 16.1649 2.70083 17.1393 3.67546C18.1138 4.65008 19.3594 5.30298 20.7108 5.54748C20.7357 5.55152 20.7583 5.56435 20.7747 5.58367C20.791 5.60299 20.8 5.62754 20.8 5.65292C20.8 5.6783 20.791 5.70285 20.7747 5.72217C20.7583 5.7415 20.7357 5.75432 20.7108 5.75836C19.3594 6.00283 18.1137 6.65578 17.1392 7.63051C16.1647 8.60523 15.5075 9.8556 15.2548 11.2156C15.2507 11.2407 15.2378 11.2634 15.2186 11.2799C15.1993 11.2963 15.1749 11.3053 15.1497 11.3053C15.1244 11.3053 15.1 11.2963 15.0807 11.2799C15.0615 11.2634 15.0486 11.2407 15.0444 11.2156C14.7917 9.85581 14.1345 8.60568 13.16 7.63117C12.1856 6.65666 10.94 6.00388 9.5887 5.7595C9.56301 5.75632 9.53937 5.74379 9.52222 5.72427C9.50507 5.70474 9.49561 5.67957 9.49561 5.65349C9.49561 5.62742 9.50507 5.60224 9.52222 5.58272C9.53937 5.56319 9.56301 5.55066 9.5887 5.54748Z" fill="#BF2434" /> <path d="M0.090137 11.8773C1.44202 11.6327 2.68807 10.9798 3.6628 10.0051C4.63754 9.0304 5.29485 7.78013 5.54746 6.4203C5.55162 6.39522 5.56449 6.37244 5.58375 6.35601C5.60302 6.33958 5.62745 6.33057 5.6527 6.33057C5.67795 6.33057 5.70238 6.33958 5.72165 6.35601C5.74092 6.37244 5.75378 6.39522 5.75794 6.4203C6.01067 7.78023 6.66813 9.03056 7.64303 10.0052C8.61793 10.9799 9.86414 11.6328 11.2162 11.8773C11.241 11.8813 11.2637 11.8942 11.28 11.9135C11.2964 11.9328 11.3053 11.9574 11.3053 11.9827C11.3053 12.0081 11.2964 12.0327 11.28 12.052C11.2637 12.0713 11.241 12.0841 11.2162 12.0882C9.86414 12.3326 8.61793 12.9856 7.64303 13.9602C6.66813 14.9349 6.01067 16.1852 5.75794 17.5452C5.75378 17.5703 5.74092 17.593 5.72165 17.6095C5.70238 17.6259 5.67795 17.6349 5.6527 17.6349C5.62745 17.6349 5.60302 17.6259 5.58375 17.6095C5.56449 17.593 5.55162 17.5703 5.54746 17.5452C5.29485 16.1853 4.63754 14.9351 3.6628 13.9604C2.68807 12.9857 1.44202 12.3327 0.090137 12.0882C0.0652611 12.0841 0.0426259 12.0713 0.0262877 12.052C0.00994964 12.0327 0.000976563 12.0081 0.000976562 11.9827C0.000976562 11.9574 0.00994964 11.9328 0.0262877 11.9135C0.0426259 11.8942 0.0652611 11.8813 0.090137 11.8773Z" fill="#FF5C35" /> <path d="M9.13065 20.2429C10.4829 19.9984 11.7293 19.3455 12.7044 18.3708C13.6794 17.3962 14.3369 16.1459 14.5895 14.786C14.5935 14.7608 14.6063 14.7379 14.6256 14.7214C14.6448 14.7049 14.6693 14.6958 14.6946 14.6958C14.72 14.6958 14.7444 14.7049 14.7637 14.7214C14.783 14.7379 14.7958 14.7608 14.7998 14.786C15.0524 16.1459 15.7099 17.3962 16.6849 18.3708C17.6599 19.3455 18.9064 19.9984 20.2586 20.2429C20.2835 20.2469 20.3061 20.2598 20.3225 20.2791C20.3388 20.2984 20.3478 20.3229 20.3478 20.3483C20.3478 20.3737 20.3388 20.3982 20.3225 20.4176C20.3061 20.4369 20.2835 20.4497 20.2586 20.4537C18.9065 20.6982 17.6601 21.351 16.6851 22.3255C15.7101 23.3001 15.0525 24.5502 14.7998 25.9099C14.7958 25.9351 14.783 25.958 14.7637 25.9745C14.7444 25.9911 14.72 26.0001 14.6946 26.0001C14.6693 26.0001 14.6448 25.9911 14.6256 25.9745C14.6063 25.958 14.5935 25.9351 14.5895 25.9099C14.3369 24.5501 13.6794 23.2998 12.7044 22.3251C11.7293 21.3505 10.4829 20.6975 9.13065 20.4531C9.10619 20.4486 9.08406 20.4356 9.06812 20.4164C9.05219 20.3972 9.04346 20.373 9.04346 20.348C9.04346 20.3229 9.05219 20.2987 9.06812 20.2795C9.08406 20.2603 9.10619 20.2473 9.13065 20.2429Z" fill="#FFA766" /> </g> <defs> <clippath id="clip0_2400_8299"> <rect width="20.8" height="26" fill="white" /> </clippath> </defs> </svg> <h2 class="global-nav-header-sublinks-title">Start-ups et petites entreprises</h2> </div> <div class="global-nav-header-sublinks-list-wrapper"> <ul class="global-nav-header-sublinks-list"> <li class="global-nav-header-sublinks-list-item "> <div class="global-nav-card -center-left-icon "> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title"> <a class="global-nav-card-title-link ga_nav_link nav-solutions-find" href="//www.hubspot.fr/use-case/find-and-reach-customers" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Trouver vos clients et interagir avec eux"> Trouver vos clients et interagir avec eux </a> </h3> <p class="global-nav-card-description">Utilisez le contenu, l'IA et l'automatisation pour générer des leads.</p> </div> </div> </li> <li class="global-nav-header-sublinks-list-item "> <div class="global-nav-card -center-left-icon "> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title"> <a class="global-nav-card-title-link ga_nav_link nav-solutions-grow" href="//www.hubspot.fr/use-case/grow-sales-and-get-paid-faster" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Augmenter les ventes et accélérer les paiements"> Augmenter les ventes et accélérer les paiements </a> </h3> <p class="global-nav-card-description">Prospectez plus efficacement et automatisez les paiements.</p> </div> </div> </li> <li class="global-nav-header-sublinks-list-item "> <div class="global-nav-card -center-left-icon "> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title"> <a class="global-nav-card-title-link ga_nav_link nav-solutions-data" href="//www.hubspot.fr/use-case/understand-and-organize-customer-data" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Organiser les données clients"> Organiser les données clients </a> </h3> <p class="global-nav-card-description">Unifiez vos équipes et vos données sur une seule et même plateforme.</p> </div> </div> </li> </ul> </div> </li> </ul> </div> <div class="cl-tab-content" id="global-nav-tab-dropdown-sidebar-main_solutions-2" role="tabpanel"> <div class="global-nav-large-header-card"> <div class="global-nav-large-header-card-title-wrapper "> <h2 class="global-nav-large-header-card-title">Par taille d'équipe</h2> </div> <div class="global-nav-divider -large-margin-block" aria-hidden="true"></div> <ul class="global-nav-large-header-card-grid"> <li class="global-nav-large-header-card-list-item "> <div class="global-nav-card -top-center-icon "> <div class="global-nav-card-icon-wrapper -large-icon -top-center-icon"> <img data-cl-lazy-src="https://knowledge.hubspot.com/hubfs/assets/hubspot.com/global-navigation/hubspot-for-small-business.png" class="global-nav-card-icon" width="345" height="150" alt="169326652782"> </div> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title">HubSpot pour les start-ups et petites entreprises</h3> <p class="global-nav-card-description">La plateforme client Starter tout-en-un de HubSpot permet aux start-ups et aux petites entreprises en croissance de trouver et d'attirer rapidement de nouveaux clients.</p> <a class="global-nav-card-cta-text-link -small ga_nav_link nav-solutions-smallbiz" href="//www.hubspot.fr/products/crm/starter" data-ga_nav_type="header_nav" data-ga_nav_tree_text="HubSpot pour les start-ups et petites entreprises"> En savoir plus </a> </div> </div> </li> <li class="global-nav-large-header-card-list-item "> <div class="global-nav-card -top-center-icon "> <div class="global-nav-card-icon-wrapper -large-icon -top-center-icon"> <img data-cl-lazy-src="https://knowledge.hubspot.com/hubfs/assets/hubspot.com/global-navigation/hubspot-for-enterprise.png" class="global-nav-card-icon" width="344" height="150" alt="169325631800"> </div> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title">HubSpot pour les grandes entreprises</h3> <p class="global-nav-card-description">Avec la plateforme client Entreprise intégrée de HubSpot, vous n'avez plus à choisir entre puissance et simplicité.</p> <a class="global-nav-card-cta-text-link -small ga_nav_link nav-solutions-enterprise" href="//www.hubspot.fr/products/crm/enterprise" data-ga_nav_type="header_nav" data-ga_nav_tree_text="HubSpot pour les grandes entreprises"> En savoir plus </a> </div> </div> </li> </ul> </div> </div> <div class="cl-tab-content" id="global-nav-tab-dropdown-sidebar-main_solutions-3" role="tabpanel"> <div class="global-nav-large-header-card"> <div class="global-nav-large-header-card-title-wrapper "> <h2 class="global-nav-large-header-card-title">Pourquoi choisir HubSpot ?</h2> </div> <div class="global-nav-divider -large-margin-block" aria-hidden="true"></div> <ul class="global-nav-large-header-card-grid"> <li class="global-nav-large-header-card-list-item "> <div class="global-nav-card -top-center-icon "> <div class="global-nav-card-icon-wrapper -large-icon -top-center-icon"> <img data-cl-lazy-src="https://knowledge.hubspot.com/hubfs/assets/hubspot.com/global-navigation/why-choose-hubspot.png" class="global-nav-card-icon" width="345" height="150" alt="169326917231"> </div> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title">Pourquoi choisir HubSpot ?</h3> <p class="global-nav-card-description">Après seulement un an, les clients de HubSpot ont augmenté leur nombre de leads de 129 %, ont conclu 36 % plus de transactions et ont amélioré de 37 % leur taux de résolution des tickets.</p> <a class="global-nav-card-cta-text-link -small ga_nav_link nav-solutions-wch" href="//www.hubspot.fr/why-choose-hubspot" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Pourquoi choisir HubSpot ?"> En savoir plus </a> </div> </div> </li> <li class="global-nav-large-header-card-list-item "> <div class="global-nav-card -top-center-icon "> <div class="global-nav-card-icon-wrapper -large-icon -top-center-icon"> <img data-cl-lazy-src="https://www.hubspot.com/hubfs/case-studies-2.jpg" class="global-nav-card-icon" width="345" height="150" alt="170909681200"> </div> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title">Études de cas</h3> <p class="global-nav-card-description">Découvrez des exemples d'entreprises du monde entier qui utilisent HubSpot pour unifier leurs équipes, optimiser leurs activités et réussir leur croissance.</p> <a class="global-nav-card-cta-text-link -small ga_nav_link nav-solutions-casestudies" href="//www.hubspot.fr/case-studies" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Études de cas"> Voir toutes les études de cas </a> </div> </div> </li> <li class="global-nav-large-header-card-list-item "> <div class="global-nav-card -top-center-icon "> <div class="global-nav-card-icon-wrapper -large-icon -top-center-icon"> <img data-cl-lazy-src="https://www.hubspot.com/hubfs/assets/hubspot.com/global-navigation/Spotlight.png" class="global-nav-card-icon" width="518" height="225" alt="Spotlight"> </div> <div class="global-nav-card-text-wrapper"> <h3 class="global-nav-card-title">Spotlight : l'actualité des produits</h3> <p class="global-nav-card-description">Apprenez-en plus sur les dernières sorties et actualités dans cet événement semestriel de présentation des produits.</p> <a class="global-nav-card-cta-text-link -small ga_nav_link nav-solutions-spotlight" href="//www.hubspot.fr/spotlight" target="_blank" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Spotlight : l'actualité des produits"> Découvrir l'actualité des produits </a> </div> </div> </li> </ul> </div> </div> </div> </div> </div> </section> </div> </li> <li class="global-nav-main-tab-list-item"> <div class="global-nav-tab-wrapper "> <div class="global-nav-tab cl-navLink -light -basic -medium"> <a class="global-nav-tab-link cl-navLink-link ga_nav_link nav-pricing" href="//www.hubspot.fr/pricing/marketing" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Tarification"> Tarification </a> </div> </div> </li> <li class="global-nav-main-tab-list-item"> <div class="global-nav-tab-wrapper -hasDropdown " data-global-nav-has-dropdown="true"> <div class="global-nav-tab -hasSubNav cl-navLink -light -basic -medium"> <span class="global-nav-tab-title ga_nav_link">Ressources</span> <button class="global-nav-tab-button cl-navLink-submenu-toggle" aria-expanded="false" aria-controls="global-nav-tab-dropdown-section-main_resources"> <span class="visually-hidden">Ressources</span> <svg class="cl-icon" aria-hidden="true"> <use href="#cl-icon-down"></use> </svg> </button> </div> <section id="global-nav-tab-dropdown-section-main_resources" class="global-nav-tab-dropdown-section -isDropdown "> <div class="global-nav-tab-dropdown-content-wrapper"> <div class="global-nav-tab-dropdown-content global-nav-main-resources-dropdown"> <ul class="global-nav-main-resources-grid"> <li class="global-nav-header-sublinks "> <div class="global-nav-header-sublinks-title-wrapper"> <svg xmlns="http://www.w3.org/2000/svg" width="26" height="26" viewbox="0 0 26 26" fill="none" aria-hidden="true"> <path fill-rule="evenodd" clip-rule="evenodd" d="M4.33333 10.7395C4.33333 10.4826 4.52777 10.3228 4.91667 10.2603L10.1458 9.49992L12.4896 4.76034C12.6215 4.47561 12.7917 4.33325 13 4.33325C13.2083 4.33325 13.3785 4.47561 13.5104 4.76034L15.8542 9.49992L21.0833 10.2603C21.4722 10.3228 21.6667 10.4826 21.6667 10.7395C21.6667 10.8923 21.5764 11.0589 21.3958 11.2395L17.6146 14.927L18.5104 20.1353C18.5174 20.1839 18.5208 20.2534 18.5208 20.3437C18.5208 20.4895 18.4844 20.6128 18.4115 20.7135C18.3385 20.8142 18.2326 20.8645 18.0937 20.8645C17.9618 20.8645 17.8229 20.8228 17.6771 20.7395L13 18.2812L8.32292 20.7395C8.17014 20.8228 8.03125 20.8645 7.90625 20.8645C7.76041 20.8645 7.65104 20.8142 7.57812 20.7135C7.50521 20.6128 7.46875 20.4895 7.46875 20.3437C7.46875 20.302 7.47569 20.2326 7.48958 20.1353L8.38542 14.927L4.59375 11.2395C4.42014 11.052 4.33333 10.8853 4.33333 10.7395V10.7395Z" fill="#7B98B6" /> </svg> <h2 class="global-nav-header-sublinks-title">À la une</h2> </div> <div class="global-nav-header-sublinks-list-wrapper"> <ul class="global-nav-header-sublinks-list"> <li class="global-nav-header-sublinks-list-item "> <a class="global-nav-header-sublinks-list-item-link ga_nav_link nav-resources-spotlight" target="_blank" data-ga_nav_type="header_nav" 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7.59036 10.0809 7.67676 10.2435 7.831C10.3221 7.9052 10.3849 7.99459 10.4279 8.09377C10.4709 8.19294 10.4934 8.29982 10.4938 8.40793C10.4943 8.51603 10.4728 8.62311 10.4306 8.72265C10.3885 8.82219 10.3265 8.91213 10.2485 8.987L7.81252 11.321C7.649 11.4746 7.43285 11.5596 7.20852 11.5587C6.9842 11.5578 6.76876 11.4709 6.60652 11.316C6.52783 11.2419 6.46502 11.1525 6.42191 11.0534C6.3788 10.9543 6.35628 10.8474 6.35572 10.7393C6.35515 10.6312 6.37656 10.5241 6.41865 10.4245C6.46073 10.3249 6.5226 10.2349 6.60052 10.16L9.03652 7.826H9.03752ZM8.20452 12.58L11.5615 9.363L23.0775 20.399C23.2978 20.6053 23.4734 20.8546 23.5936 21.1314C23.7139 21.4081 23.7762 21.7066 23.7766 22.0084C23.7771 22.3102 23.7157 22.6089 23.5964 22.886C23.477 23.1632 23.3021 23.413 23.0825 23.62C22.1575 24.506 20.6505 24.506 19.7205 23.615L8.20452 12.58ZM15.4285 5.607C15.4285 3.338 17.3485 1.5 19.7145 1.5C20.2695 1.5 20.7985 1.601 21.2845 1.784L19.3865 3.604C19.226 3.75227 19.0979 3.93209 19.0102 4.13219C18.9225 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6.00853 4.89545 10.3435C5.51218 10.4587 6.06933 10.7856 6.47061 11.2679C6.87189 11.7502 7.09211 12.3575 7.0932 12.9849V16.4529C7.0932 17.1641 6.81067 17.8462 6.30776 18.3491C5.80485 18.852 5.12276 19.1345 4.41154 19.1345H3.49413C2.78291 19.1345 2.10082 18.852 1.59791 18.3491C1.095 17.8462 0.812469 17.1641 0.812469 16.4529V12.9849C0.814954 12.4403 0.983156 11.9095 1.2947 11.4629C1.60625 11.0162 2.04638 10.6751 2.55656 10.4847C2.81867 4.67778 7.24442 0 12.5473 0C17.8501 0 22.2053 4.62737 22.5077 10.404C23.0732 10.5589 23.572 10.8955 23.9273 11.3619C24.2825 11.8283 24.4745 12.3986 24.4736 12.9849V12.9849Z" fill="#7C98B6" /> </g> <defs> <clippath id="clip0_3205_23493"> <rect width="26" height="26" fill="white" /> </clippath> </defs> </svg> <h2 class="global-nav-header-sublinks-title">Services</h2> </div> <div class="global-nav-header-sublinks-list-wrapper"> <ul class="global-nav-header-sublinks-list"> <li class="global-nav-header-sublinks-list-item "> <a 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class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </button> </span> <ul class="global-nav-mobile-submenu -isDropdown" id="global-nav-mobile-dropdown-list-main_products"> <li class="global-nav-mobile-list-item "> <div class="global-nav-mobile-link-header-banner"> <h2 class="global-nav-mobile-link-header-banner-title">La plateforme client de HubSpot</h2> <p class="global-nav-mobile-link-header-banner-description">L'ensemble des logiciels de marketing, de vente et de service client de HubSpot sur une plateforme unique optimisée par l'IA.</p> </div> </li> <div class="global-nav-divider -medium-margin-block" aria-hidden="true"></div> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link-complex ga_nav_link nav-software-freecrm" data-ga_nav_type="header_nav" data-ga_nav_tree_text="CRM gratuit de HubSpot" href="//www.hubspot.fr/products/crm"> <div 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-0.0017114 3.84463 1.89302e-06 2.4757C0.00171898 1.10678 1.16598 -0.00163255 2.60045 1.80509e-06C4.03493 0.00163978 5.19641 1.1127 5.1947 2.48163C5.19135 2.69051 5.16005 2.89813 5.10155 3.09944L13.3205 9.20203C14.2171 8.51398 15.2883 8.06421 16.4256 7.89825V5.04178C15.6181 4.68189 15.1006 3.90989 15.0966 3.05944V2.99277C15.1 1.78066 16.1288 0.798859 17.399 0.795603H17.4688C18.739 0.798859 19.7678 1.78066 19.7712 2.99277V3.05944C19.7673 3.90989 19.2497 4.68189 18.4423 5.04178ZM14.0684 14.0822C14.0684 15.8561 15.5753 17.2942 17.4342 17.2942C19.2932 17.2942 20.8001 15.8561 20.8001 14.0822C20.8001 12.3082 19.2932 10.8701 17.4342 10.8701C15.5753 10.8701 14.0684 12.3082 14.0684 14.0822Z" fill="#FF5C35" /> </svg> </div> <div class="global-nav-mobile-list-item-link-complex-text-wrapper"> <h3 class="global-nav-mobile-list-item-link-complex-title">Aperçu de tous les produits</h3> </div> <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <div class="global-nav-divider -medium-margin-block" aria-hidden="true"></div> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link-complex ga_nav_link nav-software-marketing" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Marketing Hub" href="//www.hubspot.fr/products/marketing"> <div class="global-nav-mobile-list-item-link-complex-left-icon-wrapper"> <img src="https://www.hubspot.fr/hubfs/assets/hubspot.com/global-navigation/marketing-hub-icon.svg" loading="lazy" class="global-nav-card-icon" width="80" height="80" alt="169325578388"> </div> <div class="global-nav-mobile-list-item-link-complex-text-wrapper"> <h3 class="global-nav-mobile-list-item-link-complex-title">Marketing Hub</h3> <p class="global-nav-mobile-list-item-link-complex-description">Logiciel de marketing automation</p> </div> <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link-complex ga_nav_link nav-software-sales" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Sales Hub" href="//www.hubspot.fr/products/sales"> <div class="global-nav-mobile-list-item-link-complex-left-icon-wrapper"> <img src="https://www.hubspot.fr/hubfs/assets/hubspot.com/global-navigation/sales-hub-icon.svg" loading="lazy" class="global-nav-card-icon" width="80" height="80" alt="169326867236"> </div> <div class="global-nav-mobile-list-item-link-complex-text-wrapper"> <h3 class="global-nav-mobile-list-item-link-complex-title">Sales Hub</h3> <p class="global-nav-mobile-list-item-link-complex-description">Logiciel de vente</p> </div> <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link-complex ga_nav_link nav-software-service" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Service Hub" href="//www.hubspot.fr/products/service"> <div class="global-nav-mobile-list-item-link-complex-left-icon-wrapper"> <img src="https://www.hubspot.fr/hubfs/assets/hubspot.com/global-navigation/service-hub-icon.svg" loading="lazy" class="global-nav-card-icon" width="80" height="80" alt="169326568879"> </div> <div class="global-nav-mobile-list-item-link-complex-text-wrapper"> <h3 class="global-nav-mobile-list-item-link-complex-title">Service Hub</h3> <p class="global-nav-mobile-list-item-link-complex-description">Logiciel de service client</p> </div> <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link-complex ga_nav_link nav-software-content" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Content Hub" href="//www.hubspot.fr/products/content"> <div class="global-nav-mobile-list-item-link-complex-left-icon-wrapper"> <img src="https://www.hubspot.fr/hubfs/assets/hubspot.com/global-navigation/content-hub-icon.svg" loading="lazy" class="global-nav-card-icon" width="80" height="80" alt="169326652781"> </div> <div class="global-nav-mobile-list-item-link-complex-text-wrapper"> <h3 class="global-nav-mobile-list-item-link-complex-title">Content Hub</h3> <p class="global-nav-mobile-list-item-link-complex-description">Logiciel de marketing de contenu</p> </div> <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link-complex ga_nav_link nav-software-operations" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Operations Hub" href="//www.hubspot.fr/products/operations"> <div class="global-nav-mobile-list-item-link-complex-left-icon-wrapper"> <img src="https://www.hubspot.fr/hubfs/assets/hubspot.com/global-navigation/operations-hub-icon.svg" loading="lazy" class="global-nav-card-icon" width="80" height="80" alt="169327504516"> </div> <div class="global-nav-mobile-list-item-link-complex-text-wrapper"> <h3 class="global-nav-mobile-list-item-link-complex-title">Operations Hub</h3> <p class="global-nav-mobile-list-item-link-complex-description">Logiciel d'opérations</p> </div> <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link-complex ga_nav_link nav-software-commerce" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Commerce Hub" href="//www.hubspot.fr/products/commerce"> <div class="global-nav-mobile-list-item-link-complex-left-icon-wrapper"> <img src="https://www.hubspot.fr/hubfs/assets/hubspot.com/global-navigation/commerce-hub-icon.svg" loading="lazy" class="global-nav-card-icon" width="80" height="80" alt="169327453726"> </div> <div class="global-nav-mobile-list-item-link-complex-text-wrapper"> <h3 class="global-nav-mobile-list-item-link-complex-title">Commerce Hub</h3> <p class="global-nav-mobile-list-item-link-complex-description">Logiciel de commerce B2B</p> </div> <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link-complex ga_nav_link nav-software-starter" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Offre groupée pour les petites entreprises" href="//www.hubspot.fr/products/crm/starter"> <div class="global-nav-mobile-list-item-link-complex-left-icon-wrapper"> <img src="https://www.hubspot.fr/hubfs/assets/hubspot.com/global-navigation/hubspot-sprocket.svg" loading="lazy" class="global-nav-card-icon" width="92" height="96" alt="169325415448"> </div> <div class="global-nav-mobile-list-item-link-complex-text-wrapper"> <h3 class="global-nav-mobile-list-item-link-complex-title">Offre groupée pour les petites entreprises</h3> <p class="global-nav-mobile-list-item-link-complex-description">L’édition Starter de chacun des logiciels, conçue pour les start-ups, TPE et PME.</p> </div> <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <div class="global-nav-divider -medium-margin-block" aria-hidden="true"></div> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link-complex ga_nav_link nav-software-ai" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Breeze" href="//www.hubspot.fr/products/artificial-intelligence"> <div class="global-nav-mobile-list-item-link-complex-left-icon-wrapper"> <img src="https://www.hubspot.fr/hubfs/assets/hubspot.com/global-navigation/Breeze-Symbol_RGB-Gradient.svg" loading="lazy" class="global-nav-card-icon" width="511" height="511" alt="Breeze-Symbol_RGB-Gradient"> </div> <div class="global-nav-mobile-list-item-link-complex-text-wrapper"> <h3 class="global-nav-mobile-list-item-link-complex-title">Breeze</h3> <p class="global-nav-mobile-list-item-link-complex-description">L'IA de HubSpot qui optimise l'ensemble de la plateforme client.</p> </div> <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link-complex ga_nav_link nav-software-marketplace" target="_blank" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Marketplace des applications" href="//ecosystem.hubspot.com/fr/marketplace/apps"> <div class="global-nav-mobile-list-item-link-complex-left-icon-wrapper"> <svg aria-hidden="true" width="26" height="26" viewbox="0 0 26 26" fill="none" xmlns="http://www.w3.org/2000/svg"> <g clip-path="url(#clip0_2956_6856)"> <path d="M9.58918 5.54748C10.9406 5.30303 12.1862 4.65014 13.1606 3.6755C14.1351 2.70087 14.7923 1.4506 15.0449 0.0907181C15.0491 0.0656366 15.062 0.0428558 15.0812 0.0264246C15.1005 0.00999348 15.1249 0.000976562 15.1501 0.000976563C15.1754 0.000976562 15.1998 0.00999348 15.2191 0.0264246C15.2383 0.0428558 15.2512 0.0656366 15.2553 0.0907181C15.5081 1.45059 16.1653 2.70083 17.1398 3.67546C18.1143 4.65008 19.3599 5.30298 20.7113 5.54748C20.7362 5.55152 20.7588 5.56435 20.7751 5.58367C20.7915 5.60299 20.8004 5.62754 20.8004 5.65292C20.8004 5.6783 20.7915 5.70285 20.7751 5.72217C20.7588 5.7415 20.7362 5.75432 20.7113 5.75836C19.3598 6.00283 18.1142 6.65578 17.1397 7.63051C16.1652 8.60523 15.508 9.8556 15.2553 11.2156C15.2512 11.2407 15.2383 11.2634 15.2191 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18.3708C17.6595 19.3455 18.9059 19.9984 20.2581 20.2429C20.283 20.2469 20.3057 20.2598 20.322 20.2791C20.3383 20.2984 20.3473 20.3229 20.3473 20.3483C20.3473 20.3737 20.3383 20.3982 20.322 20.4176C20.3057 20.4369 20.283 20.4497 20.2581 20.4537C18.906 20.6982 17.6596 21.351 16.6846 22.3255C15.7096 23.3001 15.052 24.5502 14.7993 25.9099C14.7953 25.9351 14.7825 25.958 14.7632 25.9745C14.744 25.9911 14.7195 26.0001 14.6942 26.0001C14.6688 26.0001 14.6444 25.9911 14.6251 25.9745C14.6058 25.958 14.593 25.9351 14.589 25.9099C14.3364 24.5501 13.6789 23.2998 12.7039 22.3251C11.7289 21.3505 10.4824 20.6975 9.13016 20.4531C9.1057 20.4486 9.08357 20.4356 9.06764 20.4164C9.0517 20.3972 9.04297 20.373 9.04297 20.348C9.04297 20.3229 9.0517 20.2987 9.06764 20.2795C9.08357 20.2603 9.1057 20.2473 9.13016 20.2429Z" fill="#FFA766" /> </g> <defs> <clippath id="clip0_2956_6856"> <rect width="20.8" height="26" fill="white" /> </clippath> </defs> </svg> </div> <div class="global-nav-mobile-list-item-link-complex-text-wrapper"> <h3 class="global-nav-mobile-list-item-link-complex-title">Marketplace des applications</h3> <p class="global-nav-mobile-list-item-link-complex-description">Connectez vos applications préférées à HubSpot.</p> </div> <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> </ul> </li> <li class="global-nav-mobile-list-item-dropdown -hasDropdown " data-global-nav-has-dropdown="true"> <span class="global-nav-mobile-list-item-dropdown-link"> Solutions <button class="global-nav-mobile-list-item-dropdown-toggle" aria-expanded="false" aria-controls="global-nav-mobile-dropdown-list-main_solutions"> <span class="visually-hidden">Solutions</span> <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </button> </span> <ul class="global-nav-mobile-submenu -isDropdown" id="global-nav-mobile-dropdown-list-main_solutions"> <li class="global-nav-mobile-list-item-dropdown -hasDropdown " data-global-nav-has-dropdown="true"> <span class="global-nav-mobile-list-item-dropdown-link"> Par utilisation <button class="global-nav-mobile-list-item-dropdown-toggle" aria-expanded="false" aria-controls="global-nav-mobile-dropdown-list-main_solutions_by-use-case"> <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </button> </span> <ul class="global-nav-mobile-tertiary-menu -isDropdown" id="global-nav-mobile-dropdown-list-main_solutions_by-use-case"> <li class="global-nav-mobile-list-item "> </li><li class="global-nav-mobile-list-item "> <h2 class="global-nav-mobile-list-item-heading ">Marketing</h2> <ul class="global-nav-mobile-list-item-group"> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-solutions-leads" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Générer des leads" href="//www.hubspot.fr/use-case/drive-revenue-high-quality-leads"> Générer des leads <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-solutions-automate" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Automatiser le marketing" href="//www.hubspot.fr/use-case/maximize-efficiency-ai-automation"> Automatiser le marketing <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> </ul> </li> <div class="global-nav-divider -medium-margin-block" aria-hidden="true"></div> <li class="global-nav-mobile-list-item "> <h2 class="global-nav-mobile-list-item-heading ">Ventes</h2> <ul class="global-nav-mobile-list-item-group"> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-solutions-pipeline" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Développer votre pipeline" href="//www.hubspot.fr/use-case/build-sales-pipeline"> Développer votre pipeline <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-solutions-deals" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Conclure des transactions" href="//www.hubspot.fr/use-case/close-more-deals"> Conclure des transactions <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> </ul> </li> <div class="global-nav-divider -medium-margin-block" aria-hidden="true"></div> <li class="global-nav-mobile-list-item "> <h2 class="global-nav-mobile-list-item-heading ">Service client</h2> <ul class="global-nav-mobile-list-item-group"> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-solutions-support" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Déployer un support durable" href="//www.hubspot.fr/use-case/scale-customer-service-support"> Déployer un support durable <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-solutions-retention" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Favoriser la rétention" href="//www.hubspot.fr/use-case/drive-customer-satisfaction"> Favoriser la rétention <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> </ul> </li> <div class="global-nav-divider -medium-margin-block" aria-hidden="true"></div> <li class="global-nav-mobile-list-item "> <h2 class="global-nav-mobile-list-item-heading ">Contenu</h2> <ul class="global-nav-mobile-list-item-group"> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-solutions-create" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Créer du contenu" href="//www.hubspot.fr/use-case/create-content-for-customer-journey"> Créer du contenu <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-solutions-manage" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Gérer du contenu" href="//www.hubspot.fr/use-case/manage-content"> Gérer du contenu <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> </ul> </li> <div class="global-nav-divider -medium-margin-block" aria-hidden="true"></div> <li class="global-nav-mobile-list-item "> <h2 class="global-nav-mobile-list-item-heading ">Start-ups et petites entreprises</h2> <ul class="global-nav-mobile-list-item-group"> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-solutions-find" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Trouver vos clients et interagir avec eux" href="//www.hubspot.fr/use-case/find-and-reach-customers"> Trouver vos clients et interagir avec eux <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-solutions-grow" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Augmenter les ventes et accélérer les paiements" href="//www.hubspot.fr/use-case/grow-sales-and-get-paid-faster"> Augmenter les ventes et accélérer les paiements <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-solutions-data" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Organiser les données clients" href="//www.hubspot.fr/use-case/understand-and-organize-customer-data"> Organiser les données clients <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> </ul> </li> </ul> </li> <li class="global-nav-mobile-list-item-dropdown -hasDropdown " data-global-nav-has-dropdown="true"> <span class="global-nav-mobile-list-item-dropdown-link"> Par taille d'équipe <button class="global-nav-mobile-list-item-dropdown-toggle" aria-expanded="false" aria-controls="global-nav-mobile-dropdown-list-main_solutions_by-team-size"> <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </button> </span> <ul class="global-nav-mobile-tertiary-menu -isDropdown" id="global-nav-mobile-dropdown-list-main_solutions_by-team-size"> <li class="global-nav-mobile-list-item "> </li><li class="global-nav-mobile-list-item "> <h2 class="global-nav-mobile-list-item-heading -heading-h5">Par taille d'équipe</h2> <div class="global-nav-divider -large-margin-block" aria-hidden="true"></div> <ul class="global-nav-mobile-list-item-group"> <li class="global-nav-mobile-list-item-article-card "> <div class="global-nav-mobile-list-item-article-card-image-wrapper"> <img src="https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/hubspot-for-small-business.png?width=345&height=150&name=hubspot-for-small-business.png" loading="lazy" class="global-nav-mobile-list-item-article-card-image" width="345" height="150" alt="169326652782" srcset="https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/hubspot-for-small-business.png?width=173&height=75&name=hubspot-for-small-business.png 173w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/hubspot-for-small-business.png?width=345&height=150&name=hubspot-for-small-business.png 345w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/hubspot-for-small-business.png?width=518&height=225&name=hubspot-for-small-business.png 518w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/hubspot-for-small-business.png?width=690&height=300&name=hubspot-for-small-business.png 690w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/hubspot-for-small-business.png?width=863&height=375&name=hubspot-for-small-business.png 863w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/hubspot-for-small-business.png?width=1035&height=450&name=hubspot-for-small-business.png 1035w" sizes="(max-width: 345px) 100vw, 345px"> </div> <div class="global-nav-mobile-list-item-article-card-text-wrapper"> <h3 class="global-nav-mobile-list-item-article-card-title">HubSpot pour les start-ups et petites entreprises</h3> <p class="global-nav-mobile-list-item-article-card-description">La plateforme client Starter tout-en-un de HubSpot permet aux start-ups et aux petites entreprises en croissance de trouver et d'attirer rapidement de nouveaux clients.</p> <a class="global-nav-mobile-list-item-article-card-link ga_nav_link nav-solutions-smallbiz" data-ga_nav_type="header_nav" data-ga_nav_tree_text="HubSpot pour les start-ups et petites entreprises" href="//www.hubspot.fr/products/crm/starter"> En savoir plus </a> </div> </li> <li class="global-nav-mobile-list-item-article-card "> <div class="global-nav-mobile-list-item-article-card-image-wrapper"> <img src="https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/hubspot-for-enterprise.png?width=344&height=150&name=hubspot-for-enterprise.png" loading="lazy" class="global-nav-mobile-list-item-article-card-image" width="344" height="150" alt="169325631800" srcset="https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/hubspot-for-enterprise.png?width=172&height=75&name=hubspot-for-enterprise.png 172w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/hubspot-for-enterprise.png?width=344&height=150&name=hubspot-for-enterprise.png 344w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/hubspot-for-enterprise.png?width=516&height=225&name=hubspot-for-enterprise.png 516w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/hubspot-for-enterprise.png?width=688&height=300&name=hubspot-for-enterprise.png 688w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/hubspot-for-enterprise.png?width=860&height=375&name=hubspot-for-enterprise.png 860w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/hubspot-for-enterprise.png?width=1032&height=450&name=hubspot-for-enterprise.png 1032w" sizes="(max-width: 344px) 100vw, 344px"> </div> <div class="global-nav-mobile-list-item-article-card-text-wrapper"> <h3 class="global-nav-mobile-list-item-article-card-title">HubSpot pour les grandes entreprises</h3> <p class="global-nav-mobile-list-item-article-card-description">Avec la plateforme client Entreprise intégrée de HubSpot, vous n'avez plus à choisir entre puissance et simplicité.</p> <a class="global-nav-mobile-list-item-article-card-link ga_nav_link nav-solutions-enterprise" data-ga_nav_type="header_nav" data-ga_nav_tree_text="HubSpot pour les grandes entreprises" href="//www.hubspot.fr/products/crm/enterprise"> En savoir plus </a> </div> </li> </ul> </li> </ul> </li> <li class="global-nav-mobile-list-item-dropdown -hasDropdown " data-global-nav-has-dropdown="true"> <span class="global-nav-mobile-list-item-dropdown-link"> Pourquoi choisir HubSpot ? <button class="global-nav-mobile-list-item-dropdown-toggle" aria-expanded="false" aria-controls="global-nav-mobile-dropdown-list-main_solutions_why-hubspot"> <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </button> </span> <ul class="global-nav-mobile-tertiary-menu -isDropdown" id="global-nav-mobile-dropdown-list-main_solutions_why-hubspot"> <li class="global-nav-mobile-list-item "> </li><li class="global-nav-mobile-list-item "> <h2 class="global-nav-mobile-list-item-heading -heading-h5">Pourquoi choisir HubSpot ?</h2> <div class="global-nav-divider -large-margin-block" aria-hidden="true"></div> <ul class="global-nav-mobile-list-item-group"> <li class="global-nav-mobile-list-item-article-card "> <div class="global-nav-mobile-list-item-article-card-image-wrapper"> <img src="https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/why-choose-hubspot.png?width=345&height=150&name=why-choose-hubspot.png" loading="lazy" class="global-nav-mobile-list-item-article-card-image" width="345" height="150" alt="169326917231" srcset="https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/why-choose-hubspot.png?width=173&height=75&name=why-choose-hubspot.png 173w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/why-choose-hubspot.png?width=345&height=150&name=why-choose-hubspot.png 345w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/why-choose-hubspot.png?width=518&height=225&name=why-choose-hubspot.png 518w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/why-choose-hubspot.png?width=690&height=300&name=why-choose-hubspot.png 690w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/why-choose-hubspot.png?width=863&height=375&name=why-choose-hubspot.png 863w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/why-choose-hubspot.png?width=1035&height=450&name=why-choose-hubspot.png 1035w" sizes="(max-width: 345px) 100vw, 345px"> </div> <div class="global-nav-mobile-list-item-article-card-text-wrapper"> <h3 class="global-nav-mobile-list-item-article-card-title">Pourquoi choisir HubSpot ?</h3> <p class="global-nav-mobile-list-item-article-card-description">Après seulement un an, les clients de HubSpot ont augmenté leur nombre de leads de 129 %, ont conclu 36 % plus de transactions et ont amélioré de 37 % leur taux de résolution des tickets.</p> <a class="global-nav-mobile-list-item-article-card-link ga_nav_link nav-solutions-wch" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Pourquoi choisir HubSpot ?" href="//www.hubspot.fr/why-choose-hubspot"> En savoir plus </a> </div> </li> <li class="global-nav-mobile-list-item-article-card "> <div class="global-nav-mobile-list-item-article-card-image-wrapper"> <img src="https://www.hubspot.fr/hs-fs/hubfs/case-studies-2.jpg?width=345&height=150&name=case-studies-2.jpg" loading="lazy" class="global-nav-mobile-list-item-article-card-image" width="345" height="150" alt="170909681200" srcset="https://www.hubspot.fr/hs-fs/hubfs/case-studies-2.jpg?width=173&height=75&name=case-studies-2.jpg 173w, https://www.hubspot.fr/hs-fs/hubfs/case-studies-2.jpg?width=345&height=150&name=case-studies-2.jpg 345w, https://www.hubspot.fr/hs-fs/hubfs/case-studies-2.jpg?width=518&height=225&name=case-studies-2.jpg 518w, https://www.hubspot.fr/hs-fs/hubfs/case-studies-2.jpg?width=690&height=300&name=case-studies-2.jpg 690w, https://www.hubspot.fr/hs-fs/hubfs/case-studies-2.jpg?width=863&height=375&name=case-studies-2.jpg 863w, https://www.hubspot.fr/hs-fs/hubfs/case-studies-2.jpg?width=1035&height=450&name=case-studies-2.jpg 1035w" sizes="(max-width: 345px) 100vw, 345px"> </div> <div class="global-nav-mobile-list-item-article-card-text-wrapper"> <h3 class="global-nav-mobile-list-item-article-card-title">Études de cas</h3> <p class="global-nav-mobile-list-item-article-card-description">Découvrez des exemples d'entreprises du monde entier qui utilisent HubSpot pour unifier leurs équipes, optimiser leurs activités et réussir leur croissance.</p> <a class="global-nav-mobile-list-item-article-card-link ga_nav_link nav-solutions-casestudies" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Études de cas" href="//www.hubspot.fr/case-studies"> Voir toutes les études de cas </a> </div> </li> <li class="global-nav-mobile-list-item-article-card "> <div class="global-nav-mobile-list-item-article-card-image-wrapper"> <img src="https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/Spotlight.png?width=518&height=225&name=Spotlight.png" loading="lazy" class="global-nav-mobile-list-item-article-card-image" width="518" height="225" alt="Spotlight" srcset="https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/Spotlight.png?width=259&height=113&name=Spotlight.png 259w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/Spotlight.png?width=518&height=225&name=Spotlight.png 518w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/Spotlight.png?width=777&height=338&name=Spotlight.png 777w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/Spotlight.png?width=1036&height=450&name=Spotlight.png 1036w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/Spotlight.png?width=1295&height=563&name=Spotlight.png 1295w, https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/global-navigation/Spotlight.png?width=1554&height=675&name=Spotlight.png 1554w" sizes="(max-width: 518px) 100vw, 518px"> </div> <div class="global-nav-mobile-list-item-article-card-text-wrapper"> <h3 class="global-nav-mobile-list-item-article-card-title">Spotlight : l'actualité des produits</h3> <p class="global-nav-mobile-list-item-article-card-description">Apprenez-en plus sur les dernières sorties et actualités dans cet événement semestriel de présentation des produits.</p> <a class="global-nav-mobile-list-item-article-card-link ga_nav_link nav-solutions-spotlight" target="_blank" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Spotlight : l'actualité des produits" href="//www.hubspot.fr/spotlight"> Découvrir l'actualité des produits </a> </div> </li> </ul> </li> </ul> </li> </ul> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-pricing" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Tarification" href="//www.hubspot.fr/pricing/marketing"> Tarification <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item-dropdown -hasDropdown " data-global-nav-has-dropdown="true"> <span class="global-nav-mobile-list-item-dropdown-link"> Ressources <button class="global-nav-mobile-list-item-dropdown-toggle" aria-expanded="false" aria-controls="global-nav-mobile-dropdown-list-main_resources"> <span class="visually-hidden">Ressources</span> <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </button> </span> <ul class="global-nav-mobile-submenu -isDropdown" id="global-nav-mobile-dropdown-list-main_resources"> <li class="global-nav-mobile-list-item "> <h2 class="global-nav-mobile-list-item-heading ">À la une</h2> <ul class="global-nav-mobile-list-item-group"> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-spotlight" target="_blank" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Spotlight : l'actualité des produits" href="//www.hubspot.fr/spotlight"> Spotlight : l'actualité des produits <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-new" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Nouveautés HubSpot" href="//www.hubspot.fr/new"> Nouveautés HubSpot <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-wch" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Pourquoi choisir HubSpot ?" href="//www.hubspot.fr/why-choose-hubspot"> Pourquoi choisir HubSpot ? <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-diversity" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Index de l'égalité professionnelle" href="//www.hubspot.fr/index-de-l-egalite-professionnelle"> Index de l'égalité professionnelle <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> </ul> </li> <div class="global-nav-divider -medium-margin-block" aria-hidden="true"></div> <li class="global-nav-mobile-list-item "> <h2 class="global-nav-mobile-list-item-heading ">Communauté et événements</h2> <ul class="global-nav-mobile-list-item-group"> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-community" target="_blank" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Communauté HubSpot" href="//community.hubspot.com?profile.language=fr"> Communauté HubSpot <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-inbound" target="_blank" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Conférence INBOUND" href="//www.inbound.com"> Conférence INBOUND <div class="cl-badge -light -rectangle -brand global-nav-en-badge">EN</div> <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-usergroups" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Groupe d'utilisateurs HubSpot" href="//www.hubspot.com/hubspot-user-groups"> Groupe d'utilisateurs HubSpot <div class="cl-badge -light -rectangle -brand global-nav-en-badge">EN</div> <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> </ul> </li> <div class="global-nav-divider -medium-margin-block" aria-hidden="true"></div> <li class="global-nav-mobile-list-item "> <h2 class="global-nav-mobile-list-item-heading ">Partenaires</h2> <ul class="global-nav-mobile-list-item-group"> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-solutions" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Programme Partenaires solutions" href="//www.hubspot.fr/partners/solutions"> Programme Partenaires solutions <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-affiliate" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Programme Partenaires pour les affiliés" href="//www.hubspot.fr/partners/affiliates"> Programme Partenaires pour les affiliés <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-startup" data-ga_nav_type="header_nav" data-ga_nav_tree_text="HubSpot pour start-ups" href="//www.hubspot.fr/startups/partners"> HubSpot pour start-ups <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> </ul> </li> <div class="global-nav-divider -medium-margin-block" aria-hidden="true"></div> <li class="global-nav-mobile-list-item "> <h2 class="global-nav-mobile-list-item-heading ">Formation</h2> <ul class="global-nav-mobile-list-item-group"> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-blogs" target="_blank" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Blogs HubSpot" href="//blog.hubspot.fr/"> Blogs HubSpot <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-academy" target="_blank" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Certifications et formations gratuites" href="//academy.hubspot.fr/"> Certifications et formations gratuites <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-resources" data-ga_nav_type="header_nav" data-ga_nav_tree_text="E-books, rapports et guides" href="//www.hubspot.fr/marketing-bibliothèque"> E-books, rapports et guides <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-inboundmarketing" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Qu'est-ce que l'inbound marketing ?" href="//www.hubspot.fr/inbound-marketing"> Qu'est-ce que l'inbound marketing ? <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-knowledge" target="_blank" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Base de connaissances HubSpot" href="//knowledge.hubspot.com/fr"> Base de connaissances HubSpot <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> </ul> </li> <div class="global-nav-divider -medium-margin-block" aria-hidden="true"></div> <li class="global-nav-mobile-list-item "> <h2 class="global-nav-mobile-list-item-heading ">Outils</h2> <ul class="global-nav-mobile-list-item-group"> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-templates" target="_blank" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Modèles de sites web" href="//ecosystem.hubspot.com/fr/marketplace/templates"> Modèles de sites web <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-devtools" target="_blank" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Outils pour les développeurs" href="//developers.hubspot.fr/"> Outils pour les développeurs <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-businesstools" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Micro-Apps gratuites" href="//hubspot.fr/free-business-tools"> Micro-Apps gratuites <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> </ul> </li> <div class="global-nav-divider -medium-margin-block" aria-hidden="true"></div> <li class="global-nav-mobile-list-item "> <h2 class="global-nav-mobile-list-item-heading ">Services</h2> <ul class="global-nav-mobile-list-item-group"> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-onboarding" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Onboarding" href="//www.hubspot.fr/services/onboarding"> Onboarding <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-migration" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Migration" href="//www.hubspot.fr/services/professional/migrations"> Migration <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-consulting" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Consulting stratégique" href="//www.hubspot.fr/services/professional/inbound-consulting"> Consulting stratégique <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-techconsulting" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Consulting technique" href="//www.hubspot.fr/services/professional/technical-consulting"> Consulting technique <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-resources-hirepartner" target="_blank" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Travailler avec un partenaire solutions" href="//ecosystem.hubspot.com/fr/marketplace/solutions"> Travailler avec un partenaire solutions <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> </ul> </li> </ul> </li> <li class="global-nav-mobile-list-item-dropdown -hasDropdown " data-global-nav-has-dropdown="true"> <span class="global-nav-mobile-list-item-dropdown-link"> À propos <button class="global-nav-mobile-list-item-dropdown-toggle" aria-expanded="false" aria-controls="global-nav-mobile-dropdown-list-utility_about"> <span class="visually-hidden">À propos</span> <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </button> </span> <ul class="global-nav-mobile-submenu -isDropdown" id="global-nav-mobile-dropdown-list-utility_about"> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-utility-about" data-ga_nav_type="header_nav" data-ga_nav_tree_text="À propos de HubSpot" href="//www.hubspot.fr/our-story"> À propos de HubSpot <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-utility-careers" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Carrières" href="//www.hubspot.com/careers"> Carrières <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-utility-contact" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Contact" href="//www.hubspot.fr/company/contact"> Contact <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-utility-investors" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Relations avec les investisseurs" href="//ir.hubspot.com"> Relations avec les investisseurs <svg class="global-nav-mobile-icon-right-chevron cl-icon" aria-hidden="true" fill="currentColor"> <use href="#cl-icon-right"></use> </svg> </a> </li> <li class="global-nav-mobile-list-item "> <a class="global-nav-mobile-list-item-link ga_nav_link nav-utility-management" data-ga_nav_type="header_nav" data-ga_nav_tree_text="Équipe de direction" href="//www.hubspot.fr/company/management"> Équipe de direction <svg class="global-nav-mobile-icon-right-chevron cl-icon" 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38.9422 77.1015 38.9422 124.125V331H24.595V124.125C24.595 69.1698 69.1002 24.6198 124 24.6198C178.9 24.6198 223.405 69.1698 223.405 124.125V331H209.058V124.125C209.058 77.1015 170.976 38.9814 124 38.9814Z" fill="url(#paint2_linear_164_6736)" /> <path d="M124 14.3616C63.4404 14.3616 14.3471 63.5043 14.3471 124.125V331H0V124.125C0 55.5727 55.5167 0 124 0C192.483 0 248 55.5727 248 124.125V331H233.653V124.125C233.653 63.5043 184.56 14.3616 124 14.3616Z" fill="url(#paint3_linear_164_6736)" /> <defs> <lineargradient id="paint0_linear_164_6736" x1="124" y1="0" x2="124" y2="331" gradientunits="userSpaceOnUse"> <stop offset="0.614583" stop-color="#B2D1E7" /> <stop offset="1" stop-color="#FEF4EA" /> </lineargradient> <lineargradient id="paint1_linear_164_6736" x1="124" y1="0" x2="124" y2="331" gradientunits="userSpaceOnUse"> <stop offset="0.614583" stop-color="#B2D1E7" /> <stop offset="1" stop-color="#FEF4EA" /> </lineargradient> <lineargradient id="paint2_linear_164_6736" x1="124" y1="0" x2="124" y2="331" gradientunits="userSpaceOnUse"> <stop offset="0.614583" stop-color="#B2D1E7" /> <stop offset="1" stop-color="#FEF4EA" /> </lineargradient> <lineargradient id="paint3_linear_164_6736" x1="124" y1="0" x2="124" y2="331" gradientunits="userSpaceOnUse"> <stop offset="0.614583" stop-color="#B2D1E7" /> <stop offset="1" stop-color="#FEF4EA" /> </lineargradient> </defs> </svg> </div> </div> <div class="feature-header__wrapper-text"> <div class="feature-header__title-wrapper"> <h1 class="feature-header__title" data-badge="Gratuit">Logiciel helpdesk pour le support client</h1> <span class="visually-hidden">Gratuit</span> </div> <p class="feature-header__description">Effectuez le suivi des requêtes clients dans un logiciel helpdesk qui vous aide à organiser et prioriser les tâches du support, et à centraliser les efforts dans un centre unifié et connecté à votre base de données CRM.</p> <div class="feature-header__buttons"> <a href="https://app.hubspot.com/signup-hubspot/service/?hubs_signup-url=www.hubspot.fr/products/service/help-desk&hubs_signup-cta=help-desk-hero" class="feature-header__cta cl-button -primary help-desk-hero">Créer un compte gratuit</a> </div> <ul class="feature-header__features"> <li class="feature-header__features-item"> <svg class="cl-icon feature-header__features-item-icon" aria-hidden="true"> <use href="#check-circle" /> </svg> <p class="feature-header__features-item-description">Gestion des tickets sur différents canaux de communication et support multicanal personnalisé alimenté par l'IA</p> </li> <li class="feature-header__features-item"> <svg class="cl-icon feature-header__features-item-icon" aria-hidden="true"> <use href="#check-circle" /> </svg> <p class="feature-header__features-item-description">Gain de temps, réduction des erreurs et simplification des processus d'assistance</p> </li> <li class="feature-header__features-item"> <svg class="cl-icon feature-header__features-item-icon" aria-hidden="true"> <use href="#check-circle" /> </svg> <p class="feature-header__features-item-description">Augmentation de l'efficacité des représentants de service client et amélioration de la durée de résolution des tickets</p> </li> </ul> </div> </div> </section></div> <div id="hs_cos_wrapper_module_16141025749121" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="single-row"> <section class="hsg-multi-row -light" data-background="white" data-alignment="left" data-image-size="large"> <ol class="hsg-page-width-normal"><li class="hsg-multi-row__item"> <div class="hsg-multi-row__text-content content-wrapper"> <h2 class="hsg-multi-row__heading">Faites évoluer votre support et améliorez la satisfaction client</h2> <div class="hsg-multi-row__description"><p>Plus le nombre de clients augmente, plus le risque de laisser une requête sans réponse est important. Une gestion par e-mail ou via une feuille de calcul peut devenir chaotique, au détriment de l'expérience client.</p> <p>Offrez à vos clients une assistance personnalisée et optimisée par l'IA dans un centre d'informations unique grâce aux outils de helpdesk. Optimisez l'efficacité de vos équipes, faites évoluer votre support et offrez à vos clients une expérience idéale grâce à l'IA. Utilisez des informations globales pour fournir aux représentants de votre service client tout le contexte dont ils ont besoin ainsi qu'à vos équipes de marketing et de vente. </p> <span class="hs-cta-wrapper" id="hs-cta-wrapper-877ab1d1-676c-4b40-b8ec-9b3df3afb995"><span class="hs-cta-node hs-cta-877ab1d1-676c-4b40-b8ec-9b3df3afb995" id="hs-cta-877ab1d1-676c-4b40-b8ec-9b3df3afb995"><a href="https://cta-redirect.hubspot.com/cta/redirect/53/877ab1d1-676c-4b40-b8ec-9b3df3afb995"><img class="hs-cta-img" id="hs-cta-img-877ab1d1-676c-4b40-b8ec-9b3df3afb995" style="border-width: 0px;" src="https://no-cache.hubspot.com/cta/default/53/877ab1d1-676c-4b40-b8ec-9b3df3afb995.png" alt="Logiciel helpdesk gratuit"></a></span> <script src="https://js.hscta.net/cta/current.js" charset="utf-8"></script> <script type="text/javascript"> hbspt.cta.load(53, '877ab1d1-676c-4b40-b8ec-9b3df3afb995', {"useNewLoader":"true","region":"na1"}); </script> </span></div> </div> <div class="hsg-video-gallery__item _image-width-border"> <button class="lightbox-trigger" data-cl-modal="module_16141025749121-lightbox"> <img src="https://www.hubspot.fr/hubfs/International%20Web/ServiceH/help-desk/payment-through-email-fr.webp" title="Envoi d'un e-mail à partir d'une fiche d'informations dans l'outil HubSpot" alt="Envoi d'un e-mail à partir d'une fiche d'informations dans l'outil HubSpot" loading="lazy"> </button> </div> <div id="module_16141025749121-lightbox" class="single-row-lightbox cl-modal -light" role="dialog" aria-modal="true" aria-label="Envoi d'un e-mail à partir d'une fiche d'informations dans l'outil HubSpot"> <div class="cl-lightbox cl-modal-backdrop" data-cl-modal="close"> <div class="cl-lightbox-content-container"> <button class="cl-round-button cl-lightbox-close" data-cl-modal="close" aria-label=""> <svg class="cl-icon" aria-hidden="true"> <use href="#close" /> </svg> </button> <div class="cl-lightbox-content -image"> <div class="cl-loading -regular -secondaryDark"> <svg class="cl-loading-svg" viewbox="0 0 50 50" aria-hidden="true"> <circle cx="25" cy="25" r="22.5" fill="none" stroke-width="5"></circle> <circle cx="25" cy="25" r="22.5" fill="none" stroke-width="5" class="cl-loading-animated"></circle> </svg> </div> <img src="https://www.hubspot.fr/hubfs/International%20Web/ServiceH/help-desk/payment-through-email-fr.webp" title="Envoi d'un e-mail à partir d'une fiche d'informations dans l'outil HubSpot" alt="Envoi d'un e-mail à partir d'une fiche d'informations dans l'outil HubSpot" loading="lazy"> </div> </div> <div> </div> </div></div></li> </ol> </section> </div></div> <div id="hs_cos_wrapper_module_15960484689792" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section class="products__logos "> <div class="wat-logos -light" data-background="white"> <div class="hsg-page-width-normal"> <p class="wat-logos__title"> LE CHOIX DE MARQUES RECONNUES </p> <div class="wat-logos__grid bottom-margin"> <div class="wat-logos__wrapper"> <img src="https://www.hubspot.fr/hubfs/Imported%20sitepage%20images/total-logo.png" alt="total" loading="lazy"> </div> <div class="wat-logos__wrapper"> <img src="https://www.hubspot.fr/hubfs/Imported%20sitepage%20images/Ornikar-Principal-White.png" alt="Ornikar" loading="lazy"> </div> <div class="wat-logos__wrapper"> <img src="https://www.hubspot.fr/hubfs/logo%20Nicolas%20Feuillatte.png" alt="Nicolas Feuillatte" loading="lazy"> </div> <div class="wat-logos__wrapper"> <img src="https://www.hubspot.fr/hubfs/Rakuten%20Advertising%20(Stacked%20-%20Color).png" alt="Rakuten Advertising" loading="lazy"> </div> <div class="wat-logos__wrapper"> <img src="https://www.hubspot.fr/hubfs/ESDES%20logo.png" alt="ESDES" loading="lazy"> </div> </div> </div> </div> </section> </div> <div id="hs_cos_wrapper_multi_row_value_props" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section class="multi-row-with-enlarge -light" data-alignment="right" data-image-size="large"> <ol class="hsg-page-width-normal"> <li class="multi-row-with-enlarge__item"> <div class="multi-row-with-enlarge__text-content"> <h3 class="multi-row-with-enlarge__heading">Créez un centre helpdesk 100 % digital.</h3> <div class="multi-row-with-enlarge__description">Faire évoluer votre équipe de support sans en augmenter les effectifs peut représenter un véritable défi. Grâce au logiciel helpdesk de HubSpot, vous disposez d'un espace de travail dédié avec boîte de réception partagée, qui aidera vos représentants à offrir un support client sur plusieurs canaux et à améliorer la satisfaction client. Les accords de niveau de service avancés et les fonctionnalités de transfert facilitent la gestion des équipes en croissance et permettent de dépasser les attentes des clients. Grâce à la centralisation du service d’assistance sur la plateforme client de HubSpot, votre équipe a accès à l'intégralité du parcours client en une vue unifiée.</div> </div> <div class="multi-row-with-enlarge__image-wrapper"> <button data-cl-modal="multi_row_value_props-lightbox-0"> <img src="https://www.hubspot.fr/hubfs/International%20Web/Whatsapp/whatsapp-conversation-chat-inbox-fr.webp" alt="Écran de conversations client dans le logiciel de helpdesk de HubSpot" data-no-border="true"> <p class="multi-row-with-enlarge__enlarge-label">Cliquer pour agrandir</p> </button> </div> <div id="multi_row_value_props-lightbox-0" class="mr-value-props-lightbox cl-modal -light" role="dialog" aria-modal="true" aria-label=""> <div class="cl-lightbox cl-modal-backdrop" data-cl-modal="close"> <div class="cl-lightbox-content-container"> <button class="cl-round-button cl-lightbox-close" data-cl-modal="close" aria-label="Fermer"> <svg class="cl-icon" aria-hidden="true"> <use href="#close" /> </svg> </button> <div class="cl-lightbox-content -image"> <div class="cl-loading -regular -secondaryDark"> <svg class="cl-loading-svg" viewbox="0 0 50 50" aria-hidden="true"> <circle cx="25" cy="25" r="22.5" fill="none" stroke-width="5"></circle> <circle cx="25" cy="25" r="22.5" fill="none" stroke-width="5" class="cl-loading-animated"></circle> </svg> </div> <img data-cl-lazy-src="https://knowledge.hubspot.com/hubfs/International%20Web/Whatsapp/whatsapp-conversation-chat-inbox-fr.webp" alt="Écran de conversations client dans le logiciel de helpdesk de HubSpot"> </div> </div> </div> </div> </li> <li class="multi-row-with-enlarge__item"> <div class="multi-row-with-enlarge__text-content"> <h3 class="multi-row-with-enlarge__heading">Améliorez l'efficacité des représentants grâce à HubSpot AI. </h3> <div class="multi-row-with-enlarge__description">Optimisez l'efficacité de votre équipe de service client grâce aux outils d'IA intégrés au helpdesk. Grâce aux réponses rapides recommandées par l'IA et obtenues en quelques clics, votre équipe de support pourra répondre aux tickets plus rapidement tout en améliorant la satisfaction client. Le transfert des tickets en fonction des compétences permet d'assigner les tickets aux représentants les plus à même d'y répondre.</div> </div> <div class="multi-row-with-enlarge__image-wrapper"> <button data-cl-modal="multi_row_value_props-lightbox-1"> <img src="https://www.hubspot.fr/hubfs/International%20Web/ServiceH/ServiceH-relaunch/AI%20Assistant%202%20-%20FR.png" alt=" HubSpot AI" data-no-border=""> <p class="multi-row-with-enlarge__enlarge-label">Cliquer pour agrandir</p> </button> </div> <div id="multi_row_value_props-lightbox-1" class="mr-value-props-lightbox cl-modal -light" role="dialog" aria-modal="true" aria-label=""> <div class="cl-lightbox cl-modal-backdrop" data-cl-modal="close"> <div class="cl-lightbox-content-container"> <button class="cl-round-button cl-lightbox-close" data-cl-modal="close" aria-label="Fermer"> <svg class="cl-icon" aria-hidden="true"> <use href="#close" /> </svg> </button> <div class="cl-lightbox-content -image"> <div class="cl-loading -regular -secondaryDark"> <svg class="cl-loading-svg" viewbox="0 0 50 50" aria-hidden="true"> <circle cx="25" cy="25" r="22.5" fill="none" stroke-width="5"></circle> <circle cx="25" cy="25" r="22.5" fill="none" stroke-width="5" class="cl-loading-animated"></circle> </svg> </div> <img data-cl-lazy-src="https://knowledge.hubspot.com/hubfs/International%20Web/ServiceH/ServiceH-relaunch/AI%20Assistant%202%20-%20FR.png" alt=" HubSpot AI"> </div> </div> </div> </div> </li> <li class="multi-row-with-enlarge__item"> <div class="multi-row-with-enlarge__text-content"> <h3 class="multi-row-with-enlarge__heading">Offrez un support plus efficace et centralisé.</h3> <div class="multi-row-with-enlarge__description">Chaque interaction menée après une vente joue un rôle crucial pour assurer la fidélisation des clients. Utiliser des outils de support déconnectés des données marketing et de vente donne lieu à des frictions et ne fait qu'éparpiller l'information dont vous avez besoin pour réussir votre croissance. Le logiciel de helpdesk rassemble le meilleur du CRM intelligent et de la plateforme client alimentée par l'IA. Générez plus de résultats avec moins de moyens et offrez un support efficace et personnalisé avec des informations clients centralisées dans chaque interaction.</div> </div> <div class="multi-row-with-enlarge__image-wrapper"> <button data-cl-modal="multi_row_value_props-lightbox-2"> <img src="https://www.hubspot.fr/hubfs/International%20Web/comparison/Service/Service-Hub-Shared-inbox-FR.png" alt="Boîte de réception partagée dans le logiciel de support de HubSpot" data-no-border="false"> <p class="multi-row-with-enlarge__enlarge-label">Cliquer pour agrandir</p> </button> </div> <div id="multi_row_value_props-lightbox-2" class="mr-value-props-lightbox cl-modal -light" role="dialog" aria-modal="true" aria-label=""> <div class="cl-lightbox cl-modal-backdrop" data-cl-modal="close"> <div class="cl-lightbox-content-container"> <button class="cl-round-button cl-lightbox-close" data-cl-modal="close" aria-label="Fermer"> <svg class="cl-icon" aria-hidden="true"> <use href="#close" /> </svg> </button> <div class="cl-lightbox-content -image"> <div class="cl-loading -regular -secondaryDark"> <svg class="cl-loading-svg" viewbox="0 0 50 50" aria-hidden="true"> <circle cx="25" cy="25" r="22.5" fill="none" stroke-width="5"></circle> <circle cx="25" cy="25" r="22.5" fill="none" stroke-width="5" class="cl-loading-animated"></circle> </svg> </div> <img data-cl-lazy-src="https://knowledge.hubspot.com/hubfs/International%20Web/comparison/Service/Service-Hub-Shared-inbox-FR.png" alt="Boîte de réception partagée dans le logiciel de support de HubSpot"> </div> </div> </div> </div> </li> </ol> </section></div> <div class="features-phone-number"> <div id="hs_cos_wrapper_module_161427048819395" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><section class="contact-overlap "> <div class="contact-overlap__wrapper"> <p class="contact-overlap__label">Si vous avez des questions, n'hésitez pas à contacter l'équipe commerciale.</p> <a href="tel:+33 (0)1 86 26 07 91" class="contact-overlap__phone hsg-sales-number" data-hs-dynamic-number="true" data-sales-number="local" data-loaded="false"> <svg width="12" height="12" xmlns="http://www.w3.org/2000/svg"> <path d="M.717.992l.702-.701a.992.992 0 011.403 0l1.87 1.87a.993.993 0 010 1.404L3.319 4.94a.662.662 0 000 .935l2.806 2.807a.662.662 0 00.936 0l1.375-1.375a.992.992 0 011.404 0l1.87 1.87a.991.991 0 010 1.404l-.701.702c-.746.746-1.958.89-3.33.524a7.972 7.972 0 01-1.31-.487c-1.111-.517-2.26-1.324-3.312-2.376C2.004 7.89 1.196 6.744.68 5.632a6.722 6.722 0 01-.258-.603C-.205 3.373-.156 1.864.717.992" fill-rule="evenodd" /> </svg> +33 (0)1 86 26 07 91 </a> </div> </section></div> </div> <div id="hs_cos_wrapper_additional_module" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"></div> <div id="hs_cos_wrapper_jobs_to_be_done" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> </div> <div id="hs_cos_wrapper_cta_content_block" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section id="cta_content_block" class="csol-section csol-cta-content-block - -light -padding-top-md -padding-bottom-md"> <div class="csol-section-wrapper"> <div class="csol-cta-content-block-container"> <div class="csol-cta-content-block-content"><h2 class="csol-cta-content-block-header">Optimisez votre processus depuis une seule plateforme.</h2><p class="csol-cta-content-block-description">Effectuez un suivi des demandes des clients dans un centre de support unifié et connecté à votre système de création de tickets.</p> <div class="csol-cta-content-block-buttons"> <div class="csol-cta-content-block-button"> <a class="cl-button -primary -large -light help-desk-bottom " href="https://app.hubspot.com/signup-hubspot/service?hubs_signup-url=www.hubspot.fr/products/service/help-desk&hubs_signup-cta=help-desk-bottom" rel="noreferrer "> Créer un compte gratuit </a> </div> </div></div> <div class="csol-cta-content-block-image"> <img src="https://www.hubspot.fr/hs-fs/hubfs/International%20Web/homepage-new/hp-teaser-es-pt.webp?width=340&height=326&name=hp-teaser-es-pt.webp" alt="hp-teaser-es-pt" class="" width="340" height="326" loading="lazy" srcset="https://www.hubspot.fr/hs-fs/hubfs/International%20Web/homepage-new/hp-teaser-es-pt.webp?width=170&height=163&name=hp-teaser-es-pt.webp 170w, https://www.hubspot.fr/hs-fs/hubfs/International%20Web/homepage-new/hp-teaser-es-pt.webp?width=340&height=326&name=hp-teaser-es-pt.webp 340w, https://www.hubspot.fr/hs-fs/hubfs/International%20Web/homepage-new/hp-teaser-es-pt.webp?width=510&height=489&name=hp-teaser-es-pt.webp 510w, https://www.hubspot.fr/hs-fs/hubfs/International%20Web/homepage-new/hp-teaser-es-pt.webp?width=680&height=652&name=hp-teaser-es-pt.webp 680w, https://www.hubspot.fr/hs-fs/hubfs/International%20Web/homepage-new/hp-teaser-es-pt.webp?width=850&height=815&name=hp-teaser-es-pt.webp 850w, https://www.hubspot.fr/hs-fs/hubfs/International%20Web/homepage-new/hp-teaser-es-pt.webp?width=1020&height=978&name=hp-teaser-es-pt.webp 1020w" sizes="(max-width: 340px) 100vw, 340px"> </div> </div> </div> </section> </div> <div id="hs_cos_wrapper_offer_cards" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section class="related-resources" data-background="white"> <div class="hsg-page-width-normal"> <h2 class="related-resources__heading">Ressources connexes</h2> <p class="related-resources__description">Si le logiciel helpdesk vous intéresse, les ressources suivantes pourront vous être utiles.</p> <div class="hsg-slider" data-rewind="true" data-show-arrows="false" data-show-indicators="true" data-breakpoint="500"> <div class="hsg-slider__container related-resources__container"> <ul class="hsg-slider__slides animate related-resources__slides"> <li class="hsg-slider__slide related-resources__item"> <a href="https://www.hubspot.fr/products/crm/customer-database" class="related-resources__item-link"> <div class="related-resources__item-image__wrapper"> <img src="https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/web-team/WBZ/Feature%20Pages/Related%20Resources/asian-male-using-hubspot-free.png?width=350&name=asian-male-using-hubspot-free.png" class="hsg-deferred related-resources__item-image" alt="Base de données clients"> </div> <div class="related-resources__item-content"> <div class="related-resources__item-name">Base de données clients</div> <p class="related-resources__item-description">Créez, optimisez, gérez et utilisez une base de données clients mise à jour en temps réel avec HubSpot.</p> <p class="related-resources__item-more">Base de données clients</p> </div> </a> </li> <li class="hsg-slider__slide related-resources__item"> <a target="_blank" href="https://knowledge.hubspot.com/fr/help-desk/create-respond-and-manage-tickets-in-help-desk" class="related-resources__item-link"> <div class="related-resources__item-image__wrapper"> <img src="https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/web-team/WBZ/Feature%20Pages/Related%20Resources/woman-holding-circles-orange.png?width=350&name=woman-holding-circles-orange.png" class="hsg-deferred related-resources__item-image" alt="Premiers pas avec le centre d'assistance"> </div> <div class="related-resources__item-content"> <div class="related-resources__item-name">Premiers pas avec le centre d'assistance</div> <p class="related-resources__item-description">Découvrez comment le centre de support peut vous aider à développer votre service client et à améliorer l'efficacité de vos représentants. </p> <p class="related-resources__item-more">Suivre le pas à pas</p> </div> </a> </li> <li class="hsg-slider__slide related-resources__item"> <a target="_blank" href="https://www.hubspot.fr/comparisons/services" class="related-resources__item-link"> <div class="related-resources__item-image__wrapper"> <img src="https://www.hubspot.fr/hs-fs/hubfs/assets/hubspot.com/web-team/WBZ/Feature%20Pages/Related%20Resources/young-male-using-tablet.png?width=350&name=young-male-using-tablet.png" class="hsg-deferred related-resources__item-image" alt="Comparatif de logiciels"> </div> <div class="related-resources__item-content"> <div class="related-resources__item-name">Comparatif de logiciels</div> <p class="related-resources__item-description">Vous souhaitez comparer les meilleurs logiciels de support client ? Accédez aux fonctionnalités et tarifs de HubSpot, Zendesk, Freshdesk et à d'autres outils.</p> <p class="related-resources__item-more">Comparatif de logiciels de service</p> </div> </a> </li> </ul> </div> </div> </div> </section></div> <div id="hs_cos_wrapper_pop_up_modal" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div id="-modal" class="cl-modal csol-pop-up-modal-modal-content -content-only " role="dialog" aria-modal="true" aria-labelledby="cl-modal-title--modal" aria-describedby="cl-modal-content--modal" data-csol-modal> <div class="cl-modal-backdrop" data-cl-modal="close"> <div class="cl-modal-main"> <div class="cl-modal-header -light"> <h2 id="cl-modal-title--modal" class="cl-modal-title"></h2> <button class="cl-close" data-cl-modal="close"> <span class="visually-hidden">Close</span> <svg class="cl-icon" aria-hidden="true"> <use href="#cl-icon-close" /> </svg> </button> </div> <div id="cl-modal-content--modal" class="cl-modal-content"> <section id="pop_up_modal" class="csol-pop-up-modal"> <div class="content-container"> </div> </section> </div> </div> </div> </div> </div> <div id="hs_cos_wrapper_vsb_multi_form_redirect" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"></div> <div id="hs_cos_wrapper_module_161738577363119" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> </div> <div id="hs_cos_wrapper_product_feature_FAQ_header" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section id="product_feature_FAQ_header" class="csol-section csol-section-header -light -padding-top-md -padding-bottom-xs"> <div class="csol-section-wrapper"> <h2 class="csol-section-header-heading -large">Questions fréquentes</h2> </div> </section> </div> <div style="display: none;" id="wbz-7591"> <div id="hs_cos_wrapper_product_feature_FAQ_CTAcard" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> </div> </div> <div id="hs_cos_wrapper_product_feature_FAQ_accordion" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <section id="product_feature_FAQ_accordion" class="csol-section csol-accordion - -card -contain-in-wrapper -light -padding-top-xs -padding-bottom-md"> <div class="csol-section-wrapper"> <div class="csol-accordion-container"> <div class="cl-accordion -medium -light -card" data-cl-single="false"> <div class="cl-accordion-item"><h2 class="cl-accordion-heading"><button class="cl-accordion-button"> <svg class="cl-icon cl-accordion-icon" aria-hidden="true"> <use href="#cl-icon-down" /> </svg> Qu'est-ce qu'un helpdesk ? </button></h2><div class="cl-accordion-content-container"> <div class="cl-accordion-content csol-accordion-content -media-first -medium-media"> <div class="cl-rich-text csol-accordion-rich-text"><p><span>Un helpdesk, ou centre de support, est un outil centralisé depuis lequel une entreprise gère les problèmes rencontrés par ses clients. Il permet d'organiser et d'enregistrer les problèmes actuels des clients et sert de point de référence aux équipes en contact direct avec eux. Il assure le suivi des indicateurs d'efficacité, tels que le temps de réponse, le nombre de tickets, le délai de résolution et le nombre de tickets par étape de résolution afin d'ajuster les performances des agents.</span></p> <p><span>De nombreuses grandes entreprises comptent de multiples équipes qui travaillent dans un seul et même centre helpdesk. L'automatisation intégrée, les dossiers et les systèmes d'escalade s'avèrent alors d'une aide précieuse.</span></p> <p>La solution helpdesk de HubSpot offre tout cela et bien plus encore. Utilisez l'automatisation pour envoyer directement vos tickets au membre le plus qualifié de l'équipe. Faites remonter rapidement les incidents pour limiter le temps d'attente des clients. Alimentez la base de connaissances intégrée de HubSpot pour permettre à vos clients de trouver eux-mêmes les réponses à leurs questions.</p></div></div> </div> </div> <div class="cl-accordion-item"><h2 class="cl-accordion-heading"><button class="cl-accordion-button"> <svg class="cl-icon cl-accordion-icon" aria-hidden="true"> <use href="#cl-icon-down" /> </svg> Combien coûtent les outils helpdesk de HubSpot ? </button></h2><div class="cl-accordion-content-container"> <div class="cl-accordion-content csol-accordion-content -media-first -medium-media"> <div class="cl-rich-text csol-accordion-rich-text"><p><span>Les outils helpdesk de HubSpot sont inclus dans le Service Hub, et certains d'entre eux sont disponibles gratuitement.</span></p> <p><span>Si vous recherchez des fonctionnalités avancées pour automatiser vos opérations de support client à grande échelle, celles-ci sont proposées dans les versions Starter, Pro et Entreprise du Service Hub. </span><a href="/pricing/service/enterprise" rel="noopener" target="_blank">Consulter ici les informations tarifaires</a><span>.</span></p></div></div> </div> </div> <div class="cl-accordion-item"><h2 class="cl-accordion-heading"><button class="cl-accordion-button"> <svg class="cl-icon cl-accordion-icon" aria-hidden="true"> <use href="#cl-icon-down" /> </svg> Quelles sont les fonctionnalités phares du helpdesk de HubSpot ? </button></h2><div class="cl-accordion-content-container"> <div class="cl-accordion-content csol-accordion-content -media-first -medium-media"> <div class="cl-rich-text csol-accordion-rich-text"><p>Le logiciel d’assistance de HubSpot inclut les fonctionnalités suivantes :</p> <ul> <li>Automatisation et routage des tickets pour accélérer la résolution des problèmes</li> <li>Tableaux de bord et indicateurs de performance du support client pour une optimisation des flux de travail et des résultats</li> <li>Tri et différents niveaux de SLA pour répondre aux besoins de chaque client</li> <li>Fonctionnalités du service client alimentées par l’intelligence artificielle, comme les chatbots et le récapitulatif des tickets</li> <li>Création d’une base de connaissances et/ou FAQ pour proposer rapidement du contenu informatif en libre-service</li> <li>Enquêtes de satisfaction client intégrées pour évaluer le ressenti et la satisfaction et améliorer sa relation client</li> <li>Vision complète du client grâce au logiciel CRM intelligent</li> <li>Intégrations avec des outils clés comme Jira et Slack</li> </ul></div></div> </div> </div> <div class="cl-accordion-item"><h2 class="cl-accordion-heading"><button class="cl-accordion-button"> <svg class="cl-icon cl-accordion-icon" aria-hidden="true"> <use href="#cl-icon-down" /> </svg> Quel est le délai nécessaire pour déployer un centre d'assistance ? </button></h2><div class="cl-accordion-content-container"> <div class="cl-accordion-content csol-accordion-content -media-first -medium-media"> <div class="cl-rich-text csol-accordion-rich-text"><span>Si vous utilisez déjà un logiciel helpdesk, le délai de mise en œuvre peut varier selon les besoins de migration des données ou encore le niveau de complexité ou le volume de données à transférer. Pour les entreprises qui ne disposent pas d'un centre de support, la mise en œuvre est bien plus rapide. Il suffit de configurer les accès des membres de l'équipe en fonction de leurs rôles respectifs.</span></div></div> </div> </div> </div> </div> </div> </section> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Qu'est-ce qu'un helpdesk ?", "acceptedAnswer": { "@type": "Answer", "text": "<p><span>Un helpdesk, ou centre de support, est un outil centralis\u00E9 depuis lequel une entreprise g\u00E8re les probl\u00E8mes rencontr\u00E9s par ses clients. Il permet d'organiser et d'enregistrer les probl\u00E8mes actuels des clients et sert de point de r\u00E9f\u00E9rence aux \u00E9quipes en contact direct avec eux. Il assure le suivi des indicateurs d'efficacit\u00E9, tels que le temps de r\u00E9ponse, le nombre de tickets, le d\u00E9lai de r\u00E9solution et le nombre de tickets par \u00E9tape de r\u00E9solution afin d'ajuster les performances des agents.<\/span><\/p>\n<p><span>De nombreuses grandes entreprises comptent de multiples \u00E9quipes qui travaillent dans un seul et m\u00EAme centre helpdesk. L'automatisation int\u00E9gr\u00E9e, les dossiers et les syst\u00E8mes d'escalade s'av\u00E8rent alors d'une aide pr\u00E9cieuse.<\/span><\/p>\n<p>La solution helpdesk de HubSpot offre tout cela et bien plus encore. Utilisez l'automatisation pour envoyer directement vos tickets au membre le plus qualifi\u00E9 de l'\u00E9quipe. Faites remonter rapidement les incidents pour limiter le temps d'attente des clients. Alimentez la base de connaissances int\u00E9gr\u00E9e de HubSpot pour permettre \u00E0 vos clients de trouver eux-m\u00EAmes les r\u00E9ponses \u00E0 leurs questions.<\/p>" } }, { "@type": "Question", "name": "Combien co\u00FBtent les outils helpdesk de HubSpot ? 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Découvrez ses autres fonctionnalités ci-dessous.</p> <div class="features-custom-slider " data-rewind="true" data-show-arrows="true" data-show-indicators="false"> <div class="features-custom-slider__container"> <ul class="features-custom-slider__slides animate product-features__slides"> <li class="features-custom-slider__slide product-features__item -light" data-id="94528254833"> <a href="https://www.hubspot.fr/products/service/help-desk" class="product-features__item-link" target="_blank" rel="noopener noreferrer"> <div class="product-features__item-name">Logiciel helpdesk pour les requêtes clients</div> <p class="product-features__item-description">Automatisez les tâches et les e-mails répétitifs. Réduisez la charge de travail manuel et donnez plus de temps à votre équipe afin qu'elle aide les clients.</p> </a> </li> <li class="features-custom-slider__slide product-features__item -light" data-id="94528254834"> <a href="https://www.hubspot.fr/products/service/after-sales-services" class="product-features__item-link" target="_blank" rel="noopener noreferrer"> <div class="product-features__item-name">Logiciel SAV</div> <p class="product-features__item-description">Les outils de service après-vente de HubSpot vous accompagne dans la satisfaction et fidélisation client.</p> </a> </li> <li class="features-custom-slider__slide product-features__item -light" data-id="94528254835"> <a href="https://www.hubspot.fr/products/service/customer-portal" class="product-features__item-link" target="_blank" rel="noopener noreferrer"> <div class="product-features__item-name">Création de portail client</div> <p class="product-features__item-description">Un portail client permet de donner accès aux outils et informations dont vos clients ont besoin et décuple la productivité de vos équipes de support.</p> </a> </li> <li class="features-custom-slider__slide product-features__item -light" data-id="94528254836"> <a href="https://www.hubspot.fr/products/service/ticketing-system" class="product-features__item-link" target="_blank" rel="noopener noreferrer"> <div class="product-features__item-name">Outil de ticketing gratuit</div> <p class="product-features__item-description">Assuez le suivi des requêtes clients facilement grâce à un outil de ticketing qui centralise les demandes et communications.</p> </a> </li> <li class="features-custom-slider__slide product-features__item -light" data-id="94528254837"> <a href="https://www.hubspot.fr/products/service/knowledge-base" class="product-features__item-link" target="_blank" rel="noopener noreferrer"> <div class="product-features__item-name">Création d'une base de connaissances</div> <p class="product-features__item-description">Transformez les questions de support les plus fréquentes en une base de connaissances d'articles d'aide afin que les utilisateurs puissent trouver rapidement les informations qu'ils recherchent.</p> </a> </li> <li class="features-custom-slider__slide product-features__item -light" data-id="94528254838"> <a href="https://www.hubspot.fr/products/service/customer-feedback" class="product-features__item-link" target="_blank" rel="noopener noreferrer"> <div class="product-features__item-name">Enquêtes de satisfaction</div> <p class="product-features__item-description">Interrogez vos clients afin de savoir ce qu'ils pensent de vous, de votre service et de votre expérience client.</p> </a> </li> </ul> </div> </div> </div> </section></div> <footer class="hsg-footer"> <div class="hsg-footer__layout"> <div class="hsg-footer__nav-utilities" id="back-link"> <div class="hsg-footer__nav-utilities-home -dark"> <svg class="cl-icon" aria-hidden="true"> <use 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