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class="a8c-docs-entry__content"> <p>A Parse.ly Alert helps you stay informed about notable traffic to your content. You can choose to receive alerts on your browser, on your mobile phone, in Slack, or in email when posts receive significantly more traffic than usual.</p> <figure class="wp-block-image"><img decoding="async" src="https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/blog-post-main-slack.png" alt=""/></figure> <h2 class="wp-block-heading" id="subscribe">Subscribe to alerts</h2> <p>You can subscribe to alerts for posts across your site or a specific section or author. Alerts can appear in a desktop browser, mobile browser, email, or Slack channel.</p> <figure class="wp-block-image"><img decoding="async" src="https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/set-up-overview-alert.png" alt=""/></figure> <h3 class="wp-block-heading"><strong>Set up a site alert:</strong></h3> <ol class="wp-block-list"> <li>Go to <a href="https://dash.parsely.com/">Overview</a>.</li> <li>Click the megaphone icon.</li> <li>Choose a type of alert and follow the instructions.</li> </ol> <h3 class="wp-block-heading"><strong>Author alerts:</strong></h3> <ol class="wp-block-list"> <li>Click Authors.</li> <li>Choose an author from the list.</li> <li>On that author’s details page, click the megaphone icon.</li> <li>Choose a type of alert and follow the instructions.</li> </ol> <figure class="wp-block-image"><img decoding="async" src="https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/author-alert.png" alt=""/></figure> <h3 class="wp-block-heading"><strong>Section alerts:</strong></h3> <ol class="wp-block-list"> <li>Click Sections.</li> <li>Choose a section from the list.</li> <li>On that section’s details page, click the megaphone icon.</li> <li>Choose a type of alert and follow the instructions.</li> </ol> <figure class="wp-block-image"><img decoding="async" src="https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/section-alert.png" alt=""/></figure> <p>Note: For mobile browser alerts to work, the browser doesn’t have to stay open, but does need to be running in the background. On Android phones, the browser doesn’t automatically start after your phone restarts, so mobile alerts should not be considered 100% reliable. We suggest email or Slack alerts instead if you need 100% reliability for mobile alerts.</p> <h2 class="wp-block-heading" id="history">See active alerts and alerts history</h2> <h3 class="wp-block-heading"><strong>To see active alerts:</strong></h3> <ol class="wp-block-list"> <li>Click on the Account silhouette icon (👤) in the <a href="https://docs.parse.ly/api-top-10-endpoint/-bar/">top bar</a> of your dashboard.</li> <li>Go to the <a href="https://dash.parsely.com/to/alerts/">Alerts settings</a> page.</li> <li>From the Active Alerts tab, you can see all the alerts you’ve set up. You can unsubscribe from any alert by clicking the X.</li> </ol> <figure class="wp-block-image"><img decoding="async" src="https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/active-alerts.png" alt=""/></figure> <h3 class="wp-block-heading"><strong>To see alert history:</strong></h3> <ol class="wp-block-list"> <li>Click on the Account silhouette icon (👤) in the <a href="https://docs.parse.ly/api-top-10-endpoint/-bar/">top bar</a> of your dashboard.</li> <li>Go to the <a href="https://dash.parsely.com/to/alerts/">Alerts settings</a> page.</li> <li>Click the Alert History tab.</li> <li>From here, you’ll see a list of posts that triggered alerts. Click on the post title to see its details page.</li> </ol> <figure class="wp-block-image"><img decoding="async" src="https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/alert-history-1.png" alt=""/></figure> <h2 class="wp-block-heading" id="frequency">Adjust alerts frequency</h2> <p>You can control how often alerts will send by adjusting the threshold for site, author, and section alerts. The default settings are:</p> <ul class="wp-block-list"> <li><strong>Site:</strong> Alerts send when a post’s views/min exceeds 95% of the max views/min of all posts published on the site in the past 90 days.</li> <li><strong>Section:</strong> Alerts send when a post’s views/min exceeds 95% of the max views/min of posts published in that section over the past 90 days.</li> <li><strong>Author:</strong> Alerts send when a post’s views/min exceeds 90% of the max views/min of posts published by that author over the past 90 days.</li> </ul> <p><strong>Only Parse.ly admins can adjust alert thresholds:</strong></p> <ol class="wp-block-list"> <li>Click the user drop down.</li> <li>Select <a href="https://dash.parsely.com/to/alerts/">Alerts</a>.</li> <li>On the <a href="https://dash.parsely.com/to/alerts/">Alerts page</a>, click Alert Settings.</li> <li>Adjust the thresholds.</li> <li>Click Save.</li> </ol> <figure class="wp-block-image"><img decoding="async" src="https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/alerts-settings-page.png" alt=""/></figure> <p>For sites with a high publishing volume (e.g. several hundred posts per day), we recommend setting a higher threshold. For sites with a low publishing volume (e.g. 10 posts per week), set a lower threshold.</p> <h2 class="wp-block-heading"><strong>Unsubscribe from an alert:</strong></h2> <p>You can unsubscribe from an alert on the <a href="https://dash.parsely.com/to/alerts/">Alerts Settings page</a> or:</p> <ol class="wp-block-list"> <li>Go to <a href="https://dash.parsely.com/">Overview</a> or the Author or Section details page you have an alert set for.</li> <li>Click the megaphone icon.</li> <li>Click the X next to any existing alert. (For browser alerts, you can also edit the alert name by clicking the notepad and pencil icon.)</li> </ol> <h2 class="wp-block-heading" id="faq">FAQs</h2> <h3 class="wp-block-heading" id="types">When will I receive alerts?</h3> <p>You’ll receive an alert if a post published in the last 7 days exceeds the set threshold for a site, author, or section. The threshold is determined using the peak performance (page views per minute) of other posts published in the past 90 days.</p> <figure class="wp-block-image"><img decoding="async" src="https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/all-alert-types.png" alt=""/></figure> <p>You’ll receive alerts in the following situations:</p> <ul class="wp-block-list"> <li><strong>1x traffic spike:</strong> A post’s views/min first exceeds the threshold</li> <li><strong>2x+ traffic spike:</strong> A post’s views/min doubles, triples, etc the threshold</li> <li><strong>Still going strong:</strong> A post’s views per minute is still above the threshold 6 or more hours later</li> <li><strong>Back rising:</strong> A post’s views/min falls below the threshold, but then surpasses the threshold again 6 or more hours later</li> </ul> <p>For authors and sections, you will receive alerts both when the post surpasses the author/section’s threshold <em>and</em> the site threshold. For example, if you subscribe to alerts for Rita Skeeter, you’ll receive an alert when a post she wrote has done better than her author threshold. You’ll receive an additional alert if that same post surpasses the site threshold.</p> <h3 class="wp-block-heading" id="anatomy">What’s in an alert?</h3> <p>The information included in an alert will depend on a number of variables (Was it sent because of a traffic spike or because a post revived? Is it for an author? Was it sent in the mobile browser?), but generally, Slack alerts have the most information in them; mobile and browser alerts have the least.</p> <figure class="wp-block-image"><img decoding="async" src="https://docs.parse.ly/wp-content/uploads/sites/5/2022/07/alert-anatomy-slide-1.png" alt=""/></figure> <ol class="wp-block-list"> <li>Alert type: Indicates the traffic pattern (traffic spike, still going strong, back rising). Traffic spikes include an index score, which is a multiplier of the set threshold. If it’s an author or section alert, this bit of text will also include the author or section’s name (e.g. “2x traffic spike for Charity Burbage”).</li> <li>Views/min</li> <li>Percentile: This allows you to compare how this post is performing in comparison to posts published in the past 90 days.</li> <li>Ranking</li> <li>Main referrer</li> <li>Post title</li> <li>Author</li> <li>Publish date: In Slack, this is based on your computer’s time zone.</li> </ol> <h3 class="wp-block-heading">Where can I see all the alerts I’m subscribed to and a list of the alerts I’ve received?</h3> <p>In your Dashboard > <a href="https://docs.parse.ly/api-top-10-endpoint/-bar/">top bar</a> > account👤 > <a href="https://dash.parsely.com/to/alerts/">Alerts Settings</a> page.</p> <h3 class="wp-block-heading">Can I set up one alert to find out when a post does well relative to my entire network of sites?</h3> <p>Currently, we don’t support alerts on <a href="https://docs.parse.ly/network-rollup-site-groups/">the network level</a>.</p> <h3 class="wp-block-heading">Do alerts work with the Parse.ly iOS app?</h3> <p>We do not currently support alerts in the iOS app. However, you can set up alerts in the mobile browser.</p> <p>Note: For mobile browser alerts to work, the browser doesn’t have to stay open, but it does need to be running in the background. On Android phones, the browser doesn’t automatically start after your phone restarts, so mobile alerts should not be considered 100% reliable. We suggest email or Slack alerts instead if you need 100% reliability for mobile alerts.</p> <h3 class="wp-block-heading">Will I get alerts about posts published over 7 days ago?</h3> <p>No, alerts only apply to posts published in the last 7 days. If you want to see what older posts are getting more attention now, we suggest scheduling a top posts report using the <a href="https://docs.parse.ly/evergreen-report/">Evergreen or Evergreen Candidate filter</a>.</p> <h3 class="wp-block-heading" id="change-date">If I change a publication date, will that affect alerts?</h3> <p> This action can affect alerts. If you have a post that is older than 7 days old and you’re re-publishing it, you may be interested in receiving alerts. If this is you, then you may do the following:</p> <ol class="wp-block-list"> <li>Update the publication date in your CMS</li> <li>Ensure your <a href="https://docs.parse.ly/metadata/">metadata</a> reflects the change on the target page.</li> <li>Trigger a Parse.ly <a href="https://docs.parse.ly/whats-a-recrawl/">recrawl</a> so we update our system with your new metadata. <ul class="wp-block-list"> <li>Use a <a href="https://docs.parse.ly/whats-a-recrawl/#3-trigger-a-new-article-crawl-from-the-parsely-api">webhook</a> to automate the process or manually recrawl in the <a href="https://docs.parse.ly/api-settings/">API Settings Page</a></li> <li>Our <a href="https://docs.parse.ly/automatically-update-metadata-changes/#h-unmonitored-metadata">Metadata Change Detection</a> system does not update publication dates. </li> </ul> </li> <li>Await alert-triggering traffic to generate new reports wherever you have them configured.</li> </ol> <h3 class="wp-block-heading">Will I get alerts when a post is underperforming?</h3> <p>We do not currently support alerting for underperforming posts.</p> <h3 class="wp-block-heading">I tried adding the Parse.ly app to Slack, and it didn’t work. What’s wrong?</h3> <p>It’s likely that Parse.ly is listed as a Restricted App in your Slack Workspace. To list Parse.ly as an Approved App, your Slack <a href="https://get.slack.help/hc/en-us/articles/201912948-Owners-and-Administrators">Workspace Owner or Admin</a> must:</p> <ol class="wp-block-list"> <li>Go to <a href="https://my.slack.com/apps/manage">https://my.slack.com/apps/manage</a></li> <li>Find Parse.ly on the Restricted Apps list and click Approve.</li> </ol> <h3 class="wp-block-heading">Who can adjust alert thresholds?</h3> <p>Only Parse.ly admins can adjust alert thresholds from the <a href="https://dash.parsely.com/to/alerts/">Alerts Settings</a> page.</p> <figure class="wp-block-image size-large"><img fetchpriority="high" decoding="async" width="689" height="466" src="https://docs.parse.ly/wp-content/uploads/sites/5/2023/02/Screenshot-12.png?w=689" alt="" class="wp-image-5868" srcset="https://docs.parse.ly/wp-content/uploads/sites/5/2023/02/Screenshot-12.png 689w, https://docs.parse.ly/wp-content/uploads/sites/5/2023/02/Screenshot-12.png?resize=300,203 300w" sizes="(max-width: 689px) 100vw, 689px" /></figure> </div>  <p class='a8c-docs-last-updated-text'>Last updated: January 13, 2025</p> </article>  </main> <footer class="a8c-docs-layout__main__content__footer"> <hr /> <p class="has-text-align-center a8c-docs-gutter-bottom-none font-small"> Documentation is licensed under a </p> <p class="has-text-align-center font-small"> <a href="https://creativecommons.org/licenses/by-sa/4.0/"> Creative Commons Attribution-ShareAlike 4.0 International License </a> </p> <div class="a8c-docs-automattic-block"> <p> <a href="https://automattic.com/"> An <span class="screen-reader-text">Automattic</span><svg class="svg-icon svg-icon-automattic" aria-hidden="true" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 200 15.4"><path d="M72.5 15.4c-5.1 0-8.4-3.7-8.4-7.5v-.4c0-3.9 3.3-7.5 8.4-7.5 5.1 0 8.4 3.6 8.4 7.5V8c0 3.8-3.3 7.4-8.4 7.4zm5.7-7.9c0-2.8-2-5.3-5.7-5.3s-5.7 2.5-5.7 5.3v.3c0 2.8 2 5.3 5.7 5.3s5.7-2.5 5.7-5.3v-.3z" fill="#3298CB"/><path d="M15 14.9l-1.9-3.6H4.7l-1.8 3.6H0L7.8.5H10l7.9 14.4H15zM8.8 3.3l-3.1 6h6.4l-3.3-6zm21.4 12.1c-5.2 0-7.6-2.8-7.6-6.5V.5h2.7V9c0 2.7 1.7 4.2 5.1 4.2 3.4 0 4.8-1.6 4.8-4.2V.5h2.7v8.4c0 3.6-2.3 6.5-7.7 6.5zM52.9 2.8v12.1h-2.7V2.8h-6.3V.5h15.3v2.2h-6.3zM105 14.9V3.5l-.7 1.3-6 10.1H97L91 4.8l-.7-1.3v11.4h-2.6V.5h3.7l5.7 9.9.7 1.2.7-1.2 5.6-9.9h3.7v14.4H105zm23.1 0l-1.9-3.6h-8.4l-1.8 3.6h-3L120.8.5h2.2l7.9 14.4h-2.8zm-6.2-11.6l-3.1 6h6.4l-3.3-6zm19.9-.5v12.1h-2.7V2.8h-6.3V.5h15.3v2.2h-6.3zm19.8 0v12.1h-2.7V2.8h-6.3V.5h15.3v2.2h-6.3zm12.9 12.1v-13c1.1 0 1.5-.6 1.5-1.4h1.1v14.4h-2.6zm23.8-10.3c-1.3-1.2-3.2-2.3-5.8-2.3-3.8 0-6 2.6-6 5.4V8c0 2.7 2.2 5.3 6.2 5.3 2.4 0 4.4-1.1 5.6-2.3l1.6 1.7c-1.6 1.6-4.3 2.9-7.4 2.9-5.4 0-8.7-3.5-8.7-7.4v-.6c0-3.9 3.6-7.6 8.9-7.6 3 0 5.8 1.3 7.3 2.9l-1.7 1.7zM74.3 5c.5.3.6 1 .3 1.5l-2.5 3.8c-.3.5-1 .6-1.5.3s-.6-1-.3-1.5l2.5-3.8c.4-.5 1-.6 1.5-.3z"/></svg> Creation </a> </p> </div>  </footer>  </div>  <div class="a8c-docs-layout__main__content__secondary"> <nav id="docs-toc-nav" class="a8c-docs-table-of-contents__sticky" aria-label="Table of Contents"> </nav> </div>  </div>  </div>  </div>  </div>  </div>   <script defer id="bilmur" data-provider="vip" data-service="k8s-a8c" src="https://s0.wp.com/wp-content/js/bilmur.min.js?m=202509"></script> <script type="text/javascript" src="https://docs.parse.ly/wp-content/themes/a8c-docs/assets/build/main.js?m=1739951615g" ></script><script type="text/javascript" src="https://stats.wp.com/e-202509.js" id="jetpack-stats-js" data-wp-strategy="defer"></script> <script type="text/javascript" id="jetpack-stats-js-after"> /* <![CDATA[ */ _stq = window._stq || []; _stq.push([ "view", JSON.parse("{\"v\":\"ext\",\"blog\":\"209021633\",\"post\":\"1656\",\"tz\":\"0\",\"srv\":\"docs.parse.ly\",\"hp\":\"vip\",\"j\":\"1:14.3\"}") ]); _stq.push([ "clickTrackerInit", "209021633", "1656" ]); /* ]]> */ </script> </body> </html>