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rotate-simple{0%{-webkit-transform:rotate(0deg);transform:rotate(0deg)}50%{-webkit-transform:rotate(180deg);transform:rotate(180deg)}100%{-webkit-transform:rotate(360deg);transform:rotate(360deg)}}div[id*='ajaxsearchpro2_'] div.asp_simple-circle{margin:0;height:100%;width:100%;animation:rotate-simple 0.8s infinite linear;-webkit-animation:rotate-simple 0.8s infinite linear;border:4px solid rgb(255,255,255);border-right-color:transparent;border-radius:50%;box-sizing:border-box}div[id*='ajaxsearchprores2_'] .asp_res_loader div.asp_loader,div[id*='ajaxsearchprores2_'] .asp_res_loader div.asp_loader *{box-sizing:border-box !important;margin:0;padding:0;box-shadow:none}div[id*='ajaxsearchprores2_'] .asp_res_loader div.asp_loader{box-sizing:border-box;display:flex;flex:0 1 auto;flex-direction:column;flex-grow:0;flex-shrink:0;flex-basis:28px;max-width:100%;max-height:100%;align-items:center;justify-content:center}div[id*='ajaxsearchprores2_'] .asp_res_loader 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!important;margin:0;padding:0;box-shadow:none}#ajaxsearchpro2_1 div.asp_loader,#ajaxsearchpro2_2 div.asp_loader{box-sizing:border-box;display:flex;flex:0 1 auto;flex-direction:column;flex-grow:0;flex-shrink:0;flex-basis:28px;max-width:100%;max-height:100%;align-items:center;justify-content:center}#ajaxsearchpro2_1 div.asp_loader-inner,#ajaxsearchpro2_2 div.asp_loader-inner{width:100%;margin:0 auto;text-align:center;height:100%}@-webkit-keyframes rotate-simple{0%{-webkit-transform:rotate(0deg);transform:rotate(0deg)}50%{-webkit-transform:rotate(180deg);transform:rotate(180deg)}100%{-webkit-transform:rotate(360deg);transform:rotate(360deg)}}@keyframes rotate-simple{0%{-webkit-transform:rotate(0deg);transform:rotate(0deg)}50%{-webkit-transform:rotate(180deg);transform:rotate(180deg)}100%{-webkit-transform:rotate(360deg);transform:rotate(360deg)}}#ajaxsearchpro2_1 div.asp_simple-circle,#ajaxsearchpro2_2 div.asp_simple-circle{margin:0;height:100%;width:100%;animation:rotate-simple 0.8s infinite linear;-webkit-animation:rotate-simple 0.8s infinite linear;border:4px solid rgb(255,255,255);border-right-color:transparent;border-radius:50%;box-sizing:border-box}@-webkit-keyframes asp_an_fadeInDown{0%{opacity:0;-webkit-transform:translateY(-20px)}100%{opacity:1;-webkit-transform:translateY(0)}}@keyframes asp_an_fadeInDown{0%{opacity:0;transform:translateY(-20px)}100%{opacity:1;transform:translateY(0)}}.asp_an_fadeInDown{-webkit-animation-name:asp_an_fadeInDown;animation-name:asp_an_fadeInDown}div.asp_r.asp_r_2,div.asp_r.asp_r_2 *,div.asp_m.asp_m_2,div.asp_m.asp_m_2 *,div.asp_s.asp_s_2,div.asp_s.asp_s_2 *{-webkit-box-sizing:content-box;-moz-box-sizing:content-box;-ms-box-sizing:content-box;-o-box-sizing:content-box;box-sizing:content-box;border:0;border-radius:0;text-transform:none;text-shadow:none;box-shadow:none;text-decoration:none;text-align:left;letter-spacing:normal}div.asp_r.asp_r_2,div.asp_m.asp_m_2,div.asp_s.asp_s_2{-webkit-box-sizing:border-box;-moz-box-sizing:border-box;-ms-box-sizing:border-box;-o-box-sizing:border-box;box-sizing:border-box}div.asp_r.asp_r_2,div.asp_r.asp_r_2 *,div.asp_m.asp_m_2,div.asp_m.asp_m_2 *,div.asp_s.asp_s_2,div.asp_s.asp_s_2 *{padding:0;margin:0}.wpdreams_clear{clear:both}.asp_w_container_2{width:100%}#ajaxsearchpro2_1,#ajaxsearchpro2_2,div.asp_m.asp_m_2{width:100%;height:auto;max-height:none;border-radius:5px;background:#d1eaff;margin-top:0;margin-bottom:0;background-image:-moz-radial-gradient(center,ellipse cover,rgba(255,255,255,1),rgba(255,255,255,1));background-image:-webkit-gradient(radial,center center,0px,center center,100%,rgba(255,255,255,1),rgba(255,255,255,1));background-image:-webkit-radial-gradient(center,ellipse cover,rgba(255,255,255,1),rgba(255,255,255,1));background-image:-o-radial-gradient(center,ellipse cover,rgba(255,255,255,1),rgba(255,255,255,1));background-image:-ms-radial-gradient(center,ellipse cover,rgba(255,255,255,1),rgba(255,255,255,1));background-image:radial-gradient(ellipse at center,rgba(255,255,255,1),rgba(255,255,255,1));overflow:hidden;border:0 none rgb(141,213,239);border-radius:1px 1px 1px 1px;box-shadow:none}#ajaxsearchpro2_1 .probox,#ajaxsearchpro2_2 .probox,div.asp_m.asp_m_2 .probox{margin:0;height:50px;background:transparent;border:1px solid rgba(211,211,211,1);border-radius:0;box-shadow:none}p[id*=asp-try-2]{color:rgb(85,85,85) !important;display:block}div.asp_main_container+[id*=asp-try-2]{width:100%}p[id*=asp-try-2] a{color:rgb(255,181,86) !important}p[id*=asp-try-2] a:after{color:rgb(85,85,85) !important;display:inline;content:','}p[id*=asp-try-2] a:last-child:after{display:none}#ajaxsearchpro2_1 .probox .proinput,#ajaxsearchpro2_2 .probox .proinput,div.asp_m.asp_m_2 .probox .proinput{font-weight:normal;font-family:"Open Sans";color:rgb(51,51,51);font-size:12px;line-height:15px;text-shadow:none;line-height:normal;flex-grow:1;order:5;-webkit-flex-grow:1;-webkit-order:5}#ajaxsearchpro2_1 .probox .proinput input.orig,#ajaxsearchpro2_2 .probox .proinput input.orig,div.asp_m.asp_m_2 .probox .proinput input.orig{font-weight:normal;font-family:"Open Sans";color:rgb(51,51,51);font-size:12px;line-height:15px;text-shadow:none;line-height:normal;border:0;box-shadow:none;height:50px;position:relative;z-index:2;padding:0 !important;padding-top:2px !important;margin:-1px 0 0 -4px !important;width:100%;background:transparent !important}#ajaxsearchpro2_1 .probox .proinput input.autocomplete,#ajaxsearchpro2_2 .probox .proinput input.autocomplete,div.asp_m.asp_m_2 .probox .proinput input.autocomplete{font-weight:normal;font-family:"Open 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.proclose,.rtl #ajaxsearchpro2_2 .probox .proloading,.rtl #ajaxsearchpro2_2 .probox .proclose,.rtl div.asp_m.asp_m_2 .probox .proloading,.rtl div.asp_m.asp_m_2 .probox .proclose{order:3}div.asp_m.asp_m_2 .probox .proinput input.orig::-webkit-input-placeholder{font-weight:normal;font-family:"Open Sans";color:rgb(51,51,51);font-size:12px;text-shadow:none;opacity:0.85}div.asp_m.asp_m_2 .probox .proinput input.orig::-moz-placeholder{font-weight:normal;font-family:"Open Sans";color:rgb(51,51,51);font-size:12px;text-shadow:none;opacity:0.85}div.asp_m.asp_m_2 .probox .proinput input.orig:-ms-input-placeholder{font-weight:normal;font-family:"Open Sans";color:rgb(51,51,51);font-size:12px;text-shadow:none;opacity:0.85}div.asp_m.asp_m_2 .probox .proinput input.orig:-moz-placeholder{font-weight:normal;font-family:"Open Sans";color:rgb(51,51,51);font-size:12px;text-shadow:none;opacity:0.85;line-height:normal !important}#ajaxsearchpro2_1 .probox .proinput input.autocomplete,#ajaxsearchpro2_2 .probox .proinput input.autocomplete,div.asp_m.asp_m_2 .probox .proinput input.autocomplete{font-weight:normal;font-family:"Open Sans";color:rgb(51,51,51);font-size:12px;line-height:15px;text-shadow:none;line-height:normal;border:0;box-shadow:none}#ajaxsearchpro2_1 .probox .proloading,#ajaxsearchpro2_1 .probox .proclose,#ajaxsearchpro2_1 .probox .promagnifier,#ajaxsearchpro2_1 .probox .prosettings,#ajaxsearchpro2_2 .probox .proloading,#ajaxsearchpro2_2 .probox .proclose,#ajaxsearchpro2_2 .probox .promagnifier,#ajaxsearchpro2_2 .probox .prosettings,div.asp_m.asp_m_2 .probox .proloading,div.asp_m.asp_m_2 .probox .proclose,div.asp_m.asp_m_2 .probox .promagnifier,div.asp_m.asp_m_2 .probox .prosettings{width:50px;height:50px;flex:0 0 50px;flex-grow:0;order:7;-webkit-flex:0 0 50px;-webkit-flex-grow:0;-webkit-order:7}#ajaxsearchpro2_1 .probox .proclose svg,#ajaxsearchpro2_2 .probox .proclose svg,div.asp_m.asp_m_2 .probox .proclose svg{fill:rgb(254,254,254);background:rgb(51,51,51);box-shadow:0 0 0 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.asp_text_button,#ajaxsearchpro2_2 .probox .promagnifier .asp_text_button,div.asp_m.asp_m_2 .probox .promagnifier .asp_text_button{display:block;width:auto;height:50px;float:right;margin:0;padding:0 10px 0 2px;font-weight:normal;font-family:"Open Sans";color:rgba(51,51,51,1);font-size:15px;line-height:normal;text-shadow:none;line-height:50px}#ajaxsearchpro2_1 .probox .promagnifier .innericon svg,#ajaxsearchpro2_2 .probox .promagnifier .innericon svg,div.asp_m.asp_m_2 .probox .promagnifier .innericon svg{fill:rgba(255,255,255,1)}#ajaxsearchpro2_1 .probox .prosettings .innericon svg,#ajaxsearchpro2_2 .probox .prosettings .innericon svg,div.asp_m.asp_m_2 .probox .prosettings .innericon svg{fill:rgb(255,255,255)}#ajaxsearchpro2_1 .probox .promagnifier,#ajaxsearchpro2_2 .probox .promagnifier,div.asp_m.asp_m_2 .probox .promagnifier{width:50px;height:50px;background-image:-webkit-linear-gradient(180deg,rgba(0,94,125,1),rgba(0,94,125,1));background-image:-moz-linear-gradient(180deg,rgba(0,94,125,1),rgba(0,94,125,1));background-image:-o-linear-gradient(180deg,rgba(0,94,125,1),rgba(0,94,125,1));background-image:-ms-linear-gradient(180deg,rgba(0,94,125,1) 0,rgba(0,94,125,1) 100%);background-image:linear-gradient(180deg,rgba(0,94,125,1),rgba(0,94,125,1));background-position:center center;background-repeat:no-repeat;order:11;-webkit-order:11;float:right;border:0 solid rgb(0,0,0);border-radius:0;box-shadow:0 0 0 0 rgba(255,255,255,0.61);cursor:pointer;background-size:100% 100%;background-position:center center;background-repeat:no-repeat;cursor:pointer}#ajaxsearchpro2_1 .probox .prosettings,#ajaxsearchpro2_2 .probox .prosettings,div.asp_m.asp_m_2 .probox .prosettings{width:50px;height:50px;background-image:-webkit-linear-gradient(185deg,rgba(0,103,56,1),rgba(0,103,56,1));background-image:-moz-linear-gradient(185deg,rgba(0,103,56,1),rgba(0,103,56,1));background-image:-o-linear-gradient(185deg,rgba(0,103,56,1),rgba(0,103,56,1));background-image:-ms-linear-gradient(185deg,rgba(0,103,56,1) 0,rgba(0,103,56,1) 100%);background-image:linear-gradient(185deg,rgba(0,103,56,1),rgba(0,103,56,1));background-position:center center;background-repeat:no-repeat;order:10;-webkit-order:10;float:right;border:0 solid rgb(104,174,199);border-radius:0;box-shadow:0 0 0 0 rgba(255,255,255,0.63);cursor:pointer;background-size:100% 100%;align-self:flex-end}#ajaxsearchprores2_1,#ajaxsearchprores2_2,div.asp_r.asp_r_2{position:absolute;z-index:11000;width:auto;margin:12px 0 0 0}#ajaxsearchprores2_1 .asp_nores,#ajaxsearchprores2_2 .asp_nores,div.asp_r.asp_r_2 .asp_nores{border:0 solid rgb(0,0,0);border-radius:0;box-shadow:0 5px 5px -5px #dfdfdf;padding:6px 12px 6px 12px;margin:0;font-weight:normal;font-family:inherit;color:rgba(74,74,74,1);font-size:1rem;line-height:1.2rem;text-shadow:none;font-weight:normal;background:rgb(255,255,255)}#ajaxsearchprores2_1 .asp_nores .asp_nores_kw_suggestions,#ajaxsearchprores2_2 .asp_nores .asp_nores_kw_suggestions,div.asp_r.asp_r_2 .asp_nores .asp_nores_kw_suggestions{color:rgba(234,67,53,1);font-weight:normal}#ajaxsearchprores2_1 .asp_nores .asp_keyword,#ajaxsearchprores2_2 .asp_nores .asp_keyword,div.asp_r.asp_r_2 .asp_nores .asp_keyword{padding:0 8px 0 0;cursor:pointer;color:rgba(20,84,169,1);font-weight:bold}#ajaxsearchprores2_1 .asp_results_top,#ajaxsearchprores2_2 .asp_results_top,div.asp_r.asp_r_2 .asp_results_top{background:rgb(255,255,255);border:1px none rgb(81,81,81);border-radius:0;padding:6px 12px 6px 12px;margin:0 0 4px 0;text-align:center;font-weight:normal;font-family:"Open Sans";color:rgb(74,74,74);font-size:13px;line-height:16px;text-shadow:none}#ajaxsearchprores2_1 .results .item,#ajaxsearchprores2_2 .results .item,div.asp_r.asp_r_2 .results .item{height:auto;background:rgb(255,255,255)}#ajaxsearchprores2_1 .results .item.hovered,#ajaxsearchprores2_2 .results .item.hovered,div.asp_r.asp_r_2 .results .item.hovered{background-image:-moz-radial-gradient(center,ellipse cover,rgb(245,245,245),rgb(245,245,245));background-image:-webkit-gradient(radial,center center,0px,center center,100%,rgb(245,245,245),rgb(245,245,245));background-image:-webkit-radial-gradient(center,ellipse cover,rgb(245,245,245),rgb(245,245,245));background-image:-o-radial-gradient(center,ellipse cover,rgb(245,245,245),rgb(245,245,245));background-image:-ms-radial-gradient(center,ellipse cover,rgb(245,245,245),rgb(245,245,245));background-image:radial-gradient(ellipse at center,rgb(245,245,245),rgb(245,245,245))}#ajaxsearchprores2_1 .results .item .asp_image,#ajaxsearchprores2_2 .results .item .asp_image,div.asp_r.asp_r_2 .results .item 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.asp_date,#ajaxsearchprores2_2 .results .item .etc .asp_date,div.asp_r.asp_r_2 .results .item .etc .asp_date{margin:0 0 0 10px;padding:0;font-weight:normal;font-family:"Open Sans";color:rgba(173,173,173,1);font-size:12px;line-height:15px;text-shadow:none}#ajaxsearchprores2_1 .results .item div.asp_content,#ajaxsearchprores2_2 .results .item div.asp_content,div.asp_r.asp_r_2 .results .item div.asp_content{margin:0;padding:0;font-weight:normal;font-family:"Open Sans";color:rgba(74,74,74,1);font-size:13px;line-height:13px;text-shadow:none}#ajaxsearchprores2_1 span.highlighted,#ajaxsearchprores2_2 span.highlighted,div.asp_r.asp_r_2 span.highlighted{font-weight:bold;color:rgba(217,49,43,1);background-color:rgba(238,238,238,1)}#ajaxsearchprores2_1 p.showmore,#ajaxsearchprores2_2 p.showmore,div.asp_r.asp_r_2 p.showmore{text-align:center;font-weight:normal;font-family:"Open Sans";color:rgba(5,94,148,1);font-size:12px;line-height:15px;text-shadow:none}#ajaxsearchprores2_1 p.showmore a,#ajaxsearchprores2_2 p.showmore a,div.asp_r.asp_r_2 p.showmore a{font-weight:normal;font-family:"Open Sans";color:rgba(5,94,148,1);font-size:12px;line-height:15px;text-shadow:none;padding:10px 5px;margin:0 auto;background:rgba(255,255,255,1);display:block;text-align:center}#ajaxsearchprores2_1 .asp_res_loader,#ajaxsearchprores2_2 .asp_res_loader,div.asp_r.asp_r_2 .asp_res_loader{background:rgb(255,255,255);height:200px;padding:10px}#ajaxsearchprores2_1.isotopic .asp_res_loader,#ajaxsearchprores2_2.isotopic .asp_res_loader,div.asp_r.asp_r_2.isotopic .asp_res_loader{background:rgba(255,255,255,0);}#ajaxsearchprores2_1 .asp_res_loader .asp_loader,#ajaxsearchprores2_2 .asp_res_loader .asp_loader,div.asp_r.asp_r_2 .asp_res_loader .asp_loader{height:200px;width:200px;margin:0 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breadcrumb"><li class="breadcrumb-item" aria-current="page"><a href="https://www.tid.org" class="homeBreadCrumb"><img src="https://www.tid.org/wp-content/themes/planeteriaweb/img/Home.svg" alt="home"> Home</a></li> <li class="breadcrumb-item" aria-current="page"><a href="https://www.tid.org/power/">Power</a></li> <li class="breadcrumb-item active" aria-current="page">Meter Information</li></ol> </nav> </div> </div> </div> <div class="main_conte" id="main" role="region" aria-label="Main Page Content"><div class="main_content middle_wrap"> <h2 class="wp-block-heading has-text-align-center">How To Read Your Meter</h2> <section class="img_buttons icon_buttons imagelist icon_img " style="text-align:center;" role="region" aria-label="Clickable Images"> <div class="container"> <div class="img_button_row row justify-content-center three"> <div class="col-md-4 img_btn_col"> <div class="img_block" id="issuu.com"> <a href="https://issuu.com/turlockirrigationdistrict/docs/how_to_read_your_residential_meter_?e=15635682/31921837" target="_blank"> <div class="img_block_img"><img decoding="async" src="https://www.tid.org/wp-content/uploads/2023/12/ReadSmartMeter_600.jpg" alt="Close up of Smart Meter"></div> <div class="img_block_title"> <h2>Residential Smart Meter</h2> </a> <p><span style="font-weight: 400;">See how to read your home meter</span></p> </div> </div> </div> <div class="col-md-4 img_btn_col"> <div class="img_block" id="issuu.com"> <a href="https://issuu.com/turlockirrigationdistrict/docs/how_to_read_your_commerical__meter_" target="_blank"> <div class="img_block_img"><img decoding="async" src="https://www.tid.org/wp-content/uploads/2023/12/CommercialMeter_600.jpg" alt="Energy meters"></div> <div class="img_block_title"> <h2>Commercial Smart Meter</h2> </a> <p>See how to read your commercial meter</p> </div> </div> </div> <div class="col-md-4 img_btn_col"> <div class="img_block" id="issuu.com"> <a href="https://issuu.com/turlockirrigationdistrict/docs/how_to_read_your_sg_meter" target="_blank"> <div class="img_block_img"><img decoding="async" src="https://www.tid.org/wp-content/uploads/2023/12/SolaronHouse_600.jpg" alt="Solar panels on a rooftop"></div> <div class="img_block_title"> <h2>Self Generation Meter</h2> </a> <p>See how to read your solar meter</p> </div> </div> </div> </div> </div> </section> <h2 class="wp-block-heading">Reduced Operational Cost</h2> <p>TID has replaced over 45,000 existing retail electric meters with new, advanced “SMART Meters.” The new meters are designed to provide a wide range of benefits to customers while increasing operational efficiencies at TID.</p> <p>The expected cost of the meter replacement is $12.6 million, which is projected to be offset through operational savings — which will reduce waste, improve reliability and encourage energy efficiency and demand response.</p> <h2 class="wp-block-heading">Phased Installation</h2> <p>The meters were planned to be installed over four years beginning in 2007. Installing the meters in phases allowed TID staff to change the meters as well as maintain better control of the critical meter-reading and billing processes.</p> <p>The second phase of the SMART Meter project involves the system at TID which collects and communicates with the SMART Meters in the field. This phase involves the installation of  Outage Management and Meter Data Management systems.</p> <p>Once installed, the Outage Management System will allow us to better communicate with your meter in real time and pinpoint outages when they occur or, even potential outages before you lose power. This should shorten response and restoration times when the power unexpectedly goes out and, eliminate some outages by replacing faulty components before they fail completely knocking out power to our customers.</p> <p>In addition, a new Meter Data Management System will eventually allow you to access a greater level of detail through your online account about your personal energy consumption and usage, allowing you to maximize your energy savings by adjusting your usage habits.</p> <p>These two new systems are currently in the planning process and once they begin to be installed and rolled out to you, we will update this page as well other appropriate methods of communication.</p> <div class="wp-block-group has-tertiary-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained"> <h2 class="wp-block-heading has-text-align-center">Frequently Asked Questions</h2> <div class="acc__main"> <div class="acc__card"> <div class="acc__title"> <h3>Are there plans for TID to charge different rates for peak and off-peak energy usage?</h3> <div class="acco_sign"> <img decoding="async" src="https://www.tid.org/wp-content/themes/planeteriaweb/img/blue-arrow-down.svg" alt=""><?php?> </div> </div> <div class="acc__panel">  <p>Currently there are no plans for time of use energy rates. For current rate schedules, please <a href="https://www.tid.org/customer-service/rates-rules/">click here</a>.</p>  </div> </div> <div class="acc__card"> <div class="acc__title"> <h3>What are the long-term benefits of the SMART meters?</h3> <div class="acco_sign"> <img decoding="async" src="https://www.tid.org/wp-content/themes/planeteriaweb/img/blue-arrow-down.svg" alt=""><?php?> </div> </div> <div class="acc__panel">  <p>Some of the benefits of smart meters:</p>   <ul> <li>Eventual online access to up-to-date consumption information allowing you better control over your energy usage and your bill.</li>   <li>The ability to track what appliances and other electronic devices are costing you the most so you have the information needed to make your home more energy efficient.</li>   <li>The new meters help to identify power outages to restore power as quickly as possible.</li>   <li>As advances in technology continue, we expect that additional benefits will become available allowing us to increase efficiency and provide customers with more direct control over their energy usage.</li> </ul>  </div> </div> <div class="acc__card"> <div class="acc__title"> <h3>What are the immediate benefits of SMART meters?</h3> <div class="acco_sign"> <img decoding="async" src="https://www.tid.org/wp-content/themes/planeteriaweb/img/blue-arrow-down.svg" alt=""><?php?> </div> </div> <div class="acc__panel">  <ul> <li>All your energy data will be wirelessly transmitted to TID via a secure connection, which will help to reduce operating costs.</li>   <li>The secure technology will ensure the most accurate bill possible, because it will no longer be necessary to estimate bills when we are unable to access your meter.</li>   <li>The two-way communication allows for remote service connects and disconnects so you no longer have to worry about leaving the gate open, securing pets, or waiting for a service technician.</li>   <li>Eventually, meter readers will no longer be required to read meters once a month, thus reducing pollution, fuel consumption and traffic.</li> </ul>  </div> </div> <div class="acc__card"> <div class="acc__title"> <h3>Will I be able to read my electric SMART meter?</h3> <div class="acco_sign"> <img decoding="async" src="https://www.tid.org/wp-content/themes/planeteriaweb/img/blue-arrow-down.svg" alt=""><?php?> </div> </div> <div class="acc__panel">  <p>Yes, SMART meters have digital displays that cycle through four to six different readings. For instructions on how to read your SMART meter, <a href="https://issuu.com/turlockirrigationdistrict/docs/how_to_read_your_residential_meter_?e=15635682/31921837">cl</a><a href="https://issuu.com/turlockirrigationdistrict/docs/how_to_read_your_residential_meter_?e=15635682/31921837" target="_blank" rel="noreferrer noopener">ick here</a>.</p>  </div> </div> <div class="acc__card"> <div class="acc__title"> <h3>How can I be sure that the data being transmitted is my usage and not my neighbors?</h3> <div class="acco_sign"> <img decoding="async" src="https://www.tid.org/wp-content/themes/planeteriaweb/img/blue-arrow-down.svg" alt=""><?php?> </div> </div> <div class="acc__panel">  <p>Each meter has a special identifier associated with the customer meter number and service address. The process in data collection is similar to cell phone technology where individual numbers are used to communicate with a cell tower and connect your phone to the right location.</p>  </div> </div> <div class="acc__card"> <div class="acc__title"> <h3>Is the SMART meter network secure?</h3> <div class="acco_sign"> <img decoding="async" src="https://www.tid.org/wp-content/themes/planeteriaweb/img/blue-arrow-down.svg" alt=""><?php?> </div> </div> <div class="acc__panel">  <p>Yes, all necessary steps have been taken to ensure that all data being transmitted is secure.</p>  </div> </div> <div class="acc__card"> <div class="acc__title"> <h3>Will the SMART meter interfere with other wireless devices in my home?</h3> <div class="acco_sign"> <img decoding="async" src="https://www.tid.org/wp-content/themes/planeteriaweb/img/blue-arrow-down.svg" alt=""><?php?> </div> </div> <div class="acc__panel">  <p>No, TID’s Smart meters have been approved by the FCC and should not interfere with other devices in or around your home.</p>  </div> </div> <div class="acc__card"> <div class="acc__title"> <h3>How can I be sure that my SMART meter is accurate?</h3> <div class="acco_sign"> <img decoding="async" src="https://www.tid.org/wp-content/themes/planeteriaweb/img/blue-arrow-down.svg" alt=""><?php?> </div> </div> <div class="acc__panel">  <p>In 2007, TID invested in a pilot project with SMART meters to test their effectiveness. First the SMART meters went through rigorous testing to ensure that the consumption reading was accurate. Then 1160 meters were placed in the pilot area and read both electronically and manually via our meter readers to check for accuracy. All pilot meter accounts were also closely monitored for major increases or decreases. There were no significant discrepancies and the Board approved the replacement of existing meters to SMART meters over a four year period The decision to replace the meters over four years allows existing staff to change the meters as well as maintain control of the critical meter reading and billing processes.</p>   <p>If you have seen significant change in your bill, please contact Customer Service at 883-8222 to discuss your bill with a customer service representative.</p>  </div> </div> <div class="acc__card"> <div class="acc__title"> <h3>Have the possible health effects of radio frequency (RF) communications from SMART meters been assessed?</h3> <div class="acco_sign"> <img decoding="async" src="https://www.tid.org/wp-content/themes/planeteriaweb/img/blue-arrow-down.svg" alt=""><?php?> </div> </div> <div class="acc__panel">  <p>Similar to household appliances, SMART Meters emit electromagnetic fields (EMF). The bulk of scientific literature fails to conclude that exposure to these fields is a threat to human health. While some studies have suggested such a link, the vast majority of scientific literature indicates otherwise.</p>   <p>SMART Meters are designed to avoid interfering with home electronics. In the future, the meters may be able to help customers determine which electronics are consuming the most energy in their homes or businesses, giving them more control over their bills.</p>   <p>SMART Meters emit roughly one watt of radio frequency (RF). This is significantly less than the wattage emitted by cell phones or wireless computer routers. SMART Meters transmit radio signals once every four hours with each transmission lasting only 0.05 seconds.</p>   <p>For more information about FCC guideline regarding RF exposure, visit <a href="http://www.fcc.gov/oet/rfsafety/" target="_blank" rel="noreferrer noopener">http://www.fcc.gov/oet/rfsafety/</a></p>   <p>Comparison of RF Power Density in the Everyday Environment: Source: Richard Tell Associates, Inc.</p>   <p>SMART meter device at 10 feet: 0.01 microwatts<br>FM radio or TV broadcast signal: 0.0005 microwatts<br>Cyber café (Wi-Fi): 10-20 microwatts<br>Laptop Computer: 10-20 microwatts<br>Cell phone held to head: 30-10,000 microwatts<br>Walkie-talkie at head: 500-42,000 microwatts<br>Microwave oven, 2 inches from door: 5,000 microwatts</p>  </div> </div> <div class="acc__card"> <div class="acc__title"> <h3>How does SMART meter technology work?</h3> <div class="acco_sign"> <img decoding="async" src="https://www.tid.org/wp-content/themes/planeteriaweb/img/blue-arrow-down.svg" alt=""><?php?> </div> </div> <div class="acc__panel">  <p>SMART meters measure customer energy usage and transmits that data digitally to the utility company using a wireless area network (WAN) similar to the way cell phone communications work.</p>  </div> </div> </div> </div> </div></div> <footer class="footer"> <div class="container-fluid"> <div class="footer-row"> <div class="left-footer"> <div class="foot_col"> <div class="foot_logo"> <a href="https://www.tid.org/"> <img src="https://www.tid.org/wp-content/uploads/2024/01/TID-logo-White.svg" alt="TID logo"> </a> </div> <div class="foot_media"> <ul id="menu-social-menu" class="menu "><li id="menu-item-811" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-811"><a title="Facebook" target="_blank" rel="noopener" href="https://www.facebook.com/TurlockID/" class="menu-image-title-hide menu-image-not-hovered"><span class="menu-image-title-hide menu-image-title">Facebook</span><img width="8" height="16" 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