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<!DOCTYPE html><html><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width"/><title>Auth0 Status Page</title><meta name="next-head-count" content="3"/><link rel="stylesheet" href="https://cdn.auth0.com/website/status-page-v2/inter.css"/><link rel="shortcut icon" href="https://cdn.auth0.com/website/auth0-logos/2023-branding/favicon/auth0-favicon-onlight.png"/><script>window.__STATUS_PAGE_CONFIG = {"AUTH0_BASE_URL":"https://status.auth0.com"}</script><link rel="preload" href="https://cdn.auth0.com/status-page-v2/1.224.0/_next/static/css/6a198c72fd4360ac.css" as="style"/><link rel="stylesheet" href="https://cdn.auth0.com/status-page-v2/1.224.0/_next/static/css/6a198c72fd4360ac.css" data-n-g=""/><noscript data-n-css=""></noscript><script defer="" nomodule="" src="https://cdn.auth0.com/status-page-v2/1.224.0/_next/static/chunks/polyfills-42372ed130431b0a.js"></script><script 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-50%);display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;}</style><span class="css-157rv4y"></span></div></div></header><section class="flex flex-col items-center mt-20 max-w-4xl mx-auto px-4"><img alt="Current status of incident" class="rounded-full bg-light-gray mb-6 w-20 h-20" src="/img/icons/status/operational.svg"/><h1 class="text-5xl text-black font-semibold tracking-tight text-center leading-relaxed">All Regions Operational</h1></section><div class="flex items-center justify-center mt-5 mb-15"><div><div class="h-16 hidden md:flex flex-row justify-center mt-8 items-center"><div class="select-container"><div class="rounded-md py-6 px-6 flex items-center space-between bg-white"><span class="mr-4 font-bold text-lg justify-start">US-1</span><img alt="Current status of incident" class="rounded-full bg-light-gray w-6 h-6 justify-left mr-10" src="/img/icons/status/operational.svg"/><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="justify-end ml-10 h-6 w-6 cursor-pointer transform-transition "><polyline points="6 9 12 15 18 9"></polyline></svg></div><div class="absolute right-0 rounded-b-md shadow-card max-h-48 overflow-y-auto bg-white mt-1 w-full hidden" role="menu"><div class="my-4 mx-2 px-1 flex flex-row items-center space-between border border-border-gray rounded-md" role="menuitem"><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="ml-2 stroke-current text-border-gray"><circle cx="11" cy="11" r="8"></circle><line x1="21" y1="21" x2="16.65" y2="16.65"></line></svg><input class="px-2 py-2 w-full focus:outline-none" placeholder="Search"/></div><div class="py-6 px-5 flex flex-row items-center space-between hover:bg-light-gray null" role="menuitem"><span class="mx-2 font-bold text-sm justify-start">US-1</span><img alt="Current status of incident" class="rounded-full bg-light-gray w-4 h-4 justify-center ml-1 mr-8" src="/img/icons/status/operational.svg"/><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="justify-right ml-12 h-5 w-6"><polyline points="20 6 9 17 4 12"></polyline></svg></div><div class="py-6 px-5 flex flex-row items-center space-between hover:bg-light-gray cursor-pointer" role="menuitem"><span class="mx-2 font-bold text-sm justify-start">US-3</span><img alt="Current status of incident" class="rounded-full bg-light-gray w-4 h-4 justify-center ml-1 mr-8" src="/img/icons/status/operational.svg"/></div><div class="py-6 px-5 flex flex-row items-center space-between hover:bg-light-gray cursor-pointer" role="menuitem"><span class="mx-2 font-bold text-sm justify-start">US-4</span><img alt="Current status of incident" class="rounded-full bg-light-gray w-4 h-4 justify-center ml-1 mr-8" src="/img/icons/status/operational.svg"/></div><div class="py-6 px-5 flex flex-row items-center space-between hover:bg-light-gray cursor-pointer" role="menuitem"><span class="mx-2 font-bold text-sm justify-start">EU-1</span><img alt="Current status of incident" class="rounded-full bg-light-gray w-4 h-4 justify-center ml-1 mr-8" src="/img/icons/status/operational.svg"/></div><div class="py-6 px-5 flex flex-row items-center space-between hover:bg-light-gray cursor-pointer" role="menuitem"><span class="mx-2 font-bold text-sm justify-start">EU-2</span><img alt="Current status of incident" class="rounded-full bg-light-gray w-4 h-4 justify-center ml-1 mr-8" src="/img/icons/status/operational.svg"/></div><div class="py-6 px-5 flex flex-row items-center space-between hover:bg-light-gray cursor-pointer" role="menuitem"><span class="mx-2 font-bold text-sm justify-start">AU</span><img alt="Current status of incident" class="rounded-full bg-light-gray w-4 h-4 justify-center ml-1 mr-8" src="/img/icons/status/operational.svg"/></div><div class="py-6 px-5 flex flex-row items-center space-between hover:bg-light-gray cursor-pointer" role="menuitem"><span class="mx-2 font-bold text-sm justify-start">JP-1</span><img alt="Current status of incident" class="rounded-full bg-light-gray w-4 h-4 justify-center ml-1 mr-8" src="/img/icons/status/operational.svg"/></div><div class="py-6 px-5 flex flex-row items-center space-between hover:bg-light-gray cursor-pointer" role="menuitem"><span class="mx-2 font-bold text-sm justify-start">UK-1</span><img alt="Current status of incident" class="rounded-full bg-light-gray w-4 h-4 justify-center ml-1 mr-8" src="/img/icons/status/operational.svg"/></div><div class="py-6 px-5 flex flex-row items-center space-between hover:bg-light-gray cursor-pointer" role="menuitem"><span class="mx-2 font-bold text-sm justify-start">CA-1</span><img alt="Current status of incident" class="rounded-full bg-light-gray w-4 h-4 justify-center ml-1 mr-8" src="/img/icons/status/operational.svg"/></div></div></div></div><div style="height:38px" class="rounded bg-select-background-gray flex self-center items-center px-4 py-2 md:hidden px-4 py-2 mt-8"><p>Region</p><div class="select-container"><select class="appearance-none bg-transparent text-link ml-4 border-transparent border-0 focus:ring-transparent focus:ring-0 focus:outline-none w-24"><option value="US-1" selected="">US-1</option><option value="US-3">US-3</option><option value="US-4">US-4</option><option value="EU-1">EU-1</option><option value="EU-2">EU-2</option><option value="AU">AU</option><option value="JP-1">JP-1</option><option value="UK-1">UK-1</option><option value="CA-1">CA-1</option></select></div></div></div></div><section class="bg-white md:rounded-md shadow-card w-full mt-20 pt-5 pb-16 md:pt-5 md:pb-16 flex flex-col items-center container mx-auto"><div class="bg-ok-green w-full md:rounded-t-md justify-center -mt-5 py-4 container"><h3 class="text-3xl text-white font-medium md:tracking-tight px-2 md:px-0 sm:px-3 text-center leading-relaxed">US-1 : All Systems Operational</h3></div><section class="flex flex-col items-center mt-3 max-w-4xl mx-auto px-4"><h4 class="mt-4 text-sm text-dark-gray text-center">Current Status: <strong>Operational</strong> | Last updated at March 20, 2025, 13:27 UTC </h4></section><div class="bg-ok-green text-white text-center rounded-md leading-8 text-xl py-3 px-6 mx-auto mt-12 mb-8">Past 12 months: <span class="font-semibold">99.99% uptime</span></div><h5 class="text-2xl text-black font-bold my-8 flex self-start px-12 md:px-24">Core Services</h5><div class="w-full px-12 md:px-24"></div><h5 class="text-2xl text-black font-bold mt-12 mb-8 flex self-start px-12 md:px-24">Supporting Services</h5><div class="w-full px-12 md:px-24"><div class="flex flex-col lg:flex-row justify-center lg:justify-between mt-16"><ul class="flex flex-col lg:flex-row items-center"><div class="flex"><li class="flex items-center mr-6 text-dark-gray"><div class="mr-3 bg-pill-green w-1 h-6 rounded-sm"></div>100% Uptime</li><li class="flex items-center mr-6 text-dark-gray"><div class="mr-3 bg-pill-red w-1 h-10 rounded-sm"></div>Service Disruption</li></div><div class="flex items-center mt-3 lg:mt-0"><li class="flex items-center mr-6 text-dark-gray"><label class="flex items-center"><input type="checkbox" class="form-checkbox w-5 h-5 mr-3 rounded-sm border-0 bg-white text-white border border-solid border-border-gray"/><p class="mr-2">Show Minor Incidents</p></label><div><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="10"></circle><line x1="12" y1="16" x2="12" y2="12"></line><line x1="12" y1="8" x2="12.01" y2="8"></line></svg></div></li></div></ul></div></div></section><div class="container mx-auto px-2 flex items-center justify-between my-12"><div class="text-link text-xl"><a class="flex items-center text-okta-indigo" href="/incidents">See history<svg xmlns="http://www.w3.org/2000/svg" width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="ml-1"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></a></div><div><button class="btn-blue flex items-center"><img alt="Subscribe to Public Cloud RSS" src="/img/icons/rss.svg" class="mr-2"/> Subscribe</button></div></div><footer class="bg-footer border-solid border-border-gray border-t py-20"><div class="container mx-auto flex flex-col lg:flex-row 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available at: [https://cdn.auth0.com/blog/20250301\\_-Service\\_Interruptions\\_on\\_Auth0\\_Dashboard\\_for\\_Public\\_Cloud\\_Environments.pdf](https://cdn.auth0.com/blog/20250301_-Service_Interruptions_on_Auth0_Dashboard_for_Public_Cloud_Environments.pdf)","created_at":"2025-03-20T00:16:54.344Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-20T00:27:16.397Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"zb1f2jn77ttk","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"The Auth0 Dashboard and all impacted support websites (Auth0 Docs (auth0.com/docs), Support Center (support.auth0.com), and Status page (status.auth0.com)) have been stable, and errors have been resolved. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-02T01:19:22.067Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-02T01:19:22.376Z","updated_at":"2025-03-13T02:11:36.997Z","display_at":"2025-03-02T01:17:00.000Z","deliver_notifications":true,"tweet_id":1896007388672700700,"id":"yjszx90ssgpc","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The Manage service has been restored following the implementation of mitigation measures. We have placed additional safeguards to prevent recurrence and will continue to monitor the situation.","created_at":"2025-03-01T23:55:56.035Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T23:55:56.726Z","updated_at":"2025-03-01T23:55:57.418Z","display_at":"2025-03-01T23:52:00.000Z","deliver_notifications":true,"tweet_id":1895986393366843400,"id":"w8x8v4flv5f3","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We have identified that the Manage service has not fully recovered. Impacted users may experience temporary disruptions accessing the Auth0 Dashboard. Our teams are actively working to resolve the issue. We will provide another update within the next 30 minutes.","created_at":"2025-03-01T23:35:35.801Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T23:35:36.322Z","updated_at":"2025-03-01T23:35:37.037Z","display_at":"2025-03-01T23:34:00.000Z","deliver_notifications":true,"tweet_id":1895981274759897000,"id":"y6zgwxg7g27h","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"degraded_performance"}]},{"status":"monitoring","body":"The impacted services (https://manage.auth0.com, https://status.auth0.com and https://support.auth0.com) are currently recovering and we will continue to monitor the situation. If you are unable to access these resources, please try logging in again.","created_at":"2025-03-01T22:44:40.426Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:44:41.038Z","updated_at":"2025-03-01T22:44:41.641Z","display_at":"2025-03-01T22:43:00.000Z","deliver_notifications":true,"tweet_id":1895968459907068400,"id":"7pdfm5hlrk6w","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We have identified the root cause of the issue and are implementing a fix. We will continue to update every 15 minutes.","created_at":"2025-03-01T22:23:44.999Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:23:45.293Z","updated_at":"2025-03-01T22:23:45.551Z","display_at":"2025-03-01T22:21:00.000Z","deliver_notifications":true,"tweet_id":1895963192997867800,"id":"vdhxclm8r37l","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are continuing to investigate an ongoing issue where the Dashboard and the Auth0 Support Center might be temporarily unavailable.","created_at":"2025-03-01T22:13:51.109Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:13:51.455Z","updated_at":"2025-03-01T22:13:52.057Z","display_at":"2025-03-01T22:11:00.000Z","deliver_notifications":true,"tweet_id":1895960702164385800,"id":"xhhpg9nv3qz2","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"The Auth0 Manage Dashboard is unavailable, and our Engineers have been alerted. This does not affect your authentication transactions, and you can still make management transactions via our Management API. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-03-01T21:58:56.815Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T21:58:57.334Z","updated_at":"2025-03-01T21:58:57.599Z","display_at":"2025-03-01T21:57:00.000Z","deliver_notifications":true,"tweet_id":1895956952087470300,"id":"m752043j0d3w","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":2760,"isPrivate":false}]}}},"Auth0 Dashboard":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-03-01":{"display":{"critical":false},"details":[{"id":"lmx2rb3n68gz","name":"Elevated Errors in Manage Dashboard","created_at":"2025-03-01T20:21:00.000Z","started_at":"2025-03-01T20:21:00.000Z","resolved_at":"2025-03-01T21:00:00.000Z","monitoring_at":"2025-03-01T20:41:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250301\\_-Service\\_Interruptions\\_on\\_Auth0\\_Dashboard\\_for\\_Public\\_Cloud\\_Environments.pdf](https://cdn.auth0.com/blog/20250301_-Service_Interruptions_on_Auth0_Dashboard_for_Public_Cloud_Environments.pdf)","created_at":"2025-03-13T20:46:05.906Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-20T00:23:21.116Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"kwxxyhpjl0hv","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"The errors stopped at approximately 20:11 UTC and we have not seen any additional spikes at this time. Our engineering team is continuing to investigate the root cause of the issue. We will provide an analysis within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-01T21:02:05.366Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T21:02:05.664Z","updated_at":"2025-03-01T21:02:05.924Z","display_at":"2025-03-01T21:00:00.000Z","deliver_notifications":true,"tweet_id":1895942642455970300,"id":"wq9zdc7d91q1","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We applied a fix for the issue and are monitoring the system.","created_at":"2025-03-01T20:43:32.128Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T20:43:32.640Z","updated_at":"2025-03-01T20:43:33.988Z","display_at":"2025-03-01T20:41:00.000Z","deliver_notifications":true,"tweet_id":1895937974162092300,"id":"9x6l605yv9xz","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. Affected users are experiencing issues with Manage Dashboard. We are not seeing errors in Authentication and Management APIs at this time. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-03-01T20:25:52.856Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T20:25:53.513Z","updated_at":"2025-03-01T20:25:54.120Z","display_at":"2025-03-01T20:21:00.000Z","deliver_notifications":true,"tweet_id":1895933531723055400,"id":"st0sfwzsts92","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":1200,"isPrivate":false}]},"2025-02-28":{"display":{"critical":false},"details":[{"id":"jrk91w789h1m","name":"Elevated Errors in Manage Dashboard","created_at":"2025-02-28T16:06:00.000Z","started_at":"2025-02-28T16:06:00.000Z","resolved_at":"2025-02-28T16:59:00.000Z","monitoring_at":"2025-02-28T16:27:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250228-Service_Disruption_on_Auth0_Dashboard_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/20250228-Service_Disruption_on_Auth0_Dashboard_Public_Cloud_Environment.pdf)","created_at":"2025-03-13T20:32:20.243Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-13T20:32:20.687Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"d4kl6vr89sf9","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-02-28T16:59:46.449Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:59:46.762Z","updated_at":"2025-02-28T16:59:47.142Z","display_at":"2025-02-28T16:59:00.000Z","deliver_notifications":true,"tweet_id":1895519273977893400,"id":"kb7rypnzvt3c","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2025-02-28T16:38:12.726Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-28T16:38:12.726Z","display_at":"2025-02-28T16:38:12.726Z","deliver_notifications":false,"tweet_id":null,"id":"281ppftnmxmw","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"Users may have experienced an issue where administrators have partial account visibility when accessing the Manage Dashboard. We have identified the root cause and applied a fix. There is no active impact and we are continuing to monitor the situation.","created_at":"2025-02-28T16:28:45.294Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:28:47.306Z","updated_at":"2025-02-28T16:28:47.307Z","display_at":"2025-02-28T16:27:00.000Z","deliver_notifications":true,"tweet_id":1895511474623369700,"id":"110s2q9lc6jl","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-02-28T16:08:55.542Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:08:56.069Z","updated_at":"2025-02-28T16:08:56.298Z","display_at":"2025-02-28T16:06:00.000Z","deliver_notifications":true,"tweet_id":1895506478498521600,"id":"29pz7tpg87dc","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":1260,"isPrivate":false}]}}},"Tenant Logs":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"CDN":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Other":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}}}},"US-3":{"Production":{"Authentication":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-02-19":{"display":{"critical":false},"details":[{"id":"fnm6b6v1yzfs","name":"Increased Error rates in Authentication API","created_at":"2025-02-19T07:30:00.000Z","started_at":"2025-02-19T07:30:00.000Z","resolved_at":"2025-02-19T09:20:00.000Z","monitoring_at":"2025-02-19T08:45:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250219_Increased_Error_Rates_Impacting_US3_US4_UK1_Public_Cloud.pdf](https://cdn.auth0.com/website/20250219_Increased_Error_Rates_Impacting_US3_US4_UK1_Public_Cloud.pdf)","created_at":"2025-03-06T01:45:44.141Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-06T01:45:44.551Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"byvg10zwv7jq","incident_id":"fnm6b6v1yzfs","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-02-19T09:32:16.783Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-19T09:32:17.182Z","updated_at":"2025-02-19T09:32:17.366Z","display_at":"2025-02-19T09:20:00.000Z","deliver_notifications":true,"tweet_id":1892145167492321800,"id":"n3mcll93rfmv","incident_id":"fnm6b6v1yzfs","custom_tweet":null,"affected_components":[{"code":"bqvkjc3s4h5p","name":"Auth0 US-3 (PROD) - User Authentication","old_status":"operational","new_status":"operational"},{"code":"fzfmc17m9lsg","name":"Auth0 US-3 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"After applying fixes for the issue we observed the error rates going down to normal levels. We are currently monitoring the system.","created_at":"2025-02-19T09:00:19.643Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-19T09:00:20.247Z","updated_at":"2025-02-19T09:00:23.985Z","display_at":"2025-02-19T08:45:00.000Z","deliver_notifications":true,"tweet_id":1892137126768329000,"id":"yxvv5c63x9dv","incident_id":"fnm6b6v1yzfs","custom_tweet":null,"affected_components":[{"code":"bqvkjc3s4h5p","name":"Auth0 US-3 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"fzfmc17m9lsg","name":"Auth0 US-3 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We have applied more changes and are monitoring the situation to confirm it resolves the incident. We will continue to update every 15 minutes.","created_at":"2025-02-19T08:52:23.313Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-19T08:52:23.686Z","updated_at":"2025-02-19T08:52:24.339Z","display_at":"2025-02-19T08:30:00.000Z","deliver_notifications":true,"tweet_id":1892135128769671700,"id":"9hf67y33c6vc","incident_id":"fnm6b6v1yzfs","custom_tweet":null,"affected_components":[{"code":"bqvkjc3s4h5p","name":"Auth0 US-3 (PROD) - User Authentication","old_status":"partial_outage","new_status":"partial_outage"},{"code":"fzfmc17m9lsg","name":"Auth0 US-3 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"We have made progress on the incident and applied some changes. We will continue to update every 15 minutes.","created_at":"2025-02-19T08:13:17.006Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-19T08:13:17.328Z","updated_at":"2025-02-19T08:13:17.859Z","display_at":"2025-02-19T08:10:00.000Z","deliver_notifications":true,"tweet_id":1892125287468630300,"id":"6gp6psjsnxrj","incident_id":"fnm6b6v1yzfs","custom_tweet":null,"affected_components":[{"code":"bqvkjc3s4h5p","name":"Auth0 US-3 (PROD) - User Authentication","old_status":"partial_outage","new_status":"partial_outage"},{"code":"fzfmc17m9lsg","name":"Auth0 US-3 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"We have identified the cause and are making progress with the investigation. We will continue to update every 15 minutes.","created_at":"2025-02-19T07:57:25.889Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-19T07:57:26.170Z","updated_at":"2025-02-19T07:57:26.780Z","display_at":"2025-02-19T07:50:00.000Z","deliver_notifications":true,"tweet_id":1892121298098438400,"id":"bcpsvn589m5d","incident_id":"fnm6b6v1yzfs","custom_tweet":null,"affected_components":[{"code":"bqvkjc3s4h5p","name":"Auth0 US-3 (PROD) - User Authentication","old_status":"partial_outage","new_status":"partial_outage"},{"code":"fzfmc17m9lsg","name":"Auth0 US-3 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-02-19T07:31:08.254Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-19T07:31:08.607Z","updated_at":"2025-02-19T07:31:09.207Z","display_at":"2025-02-19T07:30:00.000Z","deliver_notifications":true,"tweet_id":1892114681365660000,"id":"vvxq6hncvp19","incident_id":"fnm6b6v1yzfs","custom_tweet":null,"affected_components":[{"code":"bqvkjc3s4h5p","name":"Auth0 US-3 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"fzfmc17m9lsg","name":"Auth0 US-3 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":true,"shared":false,"duration":4500,"isPrivate":false}]}}},"Machine to Machine":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-02-19":{"display":{"critical":false},"details":[{"id":"fnm6b6v1yzfs","name":"Increased Error rates in Authentication API","created_at":"2025-02-19T07:30:00.000Z","started_at":"2025-02-19T07:30:00.000Z","resolved_at":"2025-02-19T09:20:00.000Z","monitoring_at":"2025-02-19T08:45:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250219_Increased_Error_Rates_Impacting_US3_US4_UK1_Public_Cloud.pdf](https://cdn.auth0.com/website/20250219_Increased_Error_Rates_Impacting_US3_US4_UK1_Public_Cloud.pdf)","created_at":"2025-03-06T01:45:44.141Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-06T01:45:44.551Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"byvg10zwv7jq","incident_id":"fnm6b6v1yzfs","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-02-19T09:32:16.783Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-19T09:32:17.182Z","updated_at":"2025-02-19T09:32:17.366Z","display_at":"2025-02-19T09:20:00.000Z","deliver_notifications":true,"tweet_id":1892145167492321800,"id":"n3mcll93rfmv","incident_id":"fnm6b6v1yzfs","custom_tweet":null,"affected_components":[{"code":"bqvkjc3s4h5p","name":"Auth0 US-3 (PROD) - User Authentication","old_status":"operational","new_status":"operational"},{"code":"fzfmc17m9lsg","name":"Auth0 US-3 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"After applying fixes for the issue we observed the error rates going down to normal levels. 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We will continue to update every 15 minutes.","created_at":"2025-02-19T08:52:23.313Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-19T08:52:23.686Z","updated_at":"2025-02-19T08:52:24.339Z","display_at":"2025-02-19T08:30:00.000Z","deliver_notifications":true,"tweet_id":1892135128769671700,"id":"9hf67y33c6vc","incident_id":"fnm6b6v1yzfs","custom_tweet":null,"affected_components":[{"code":"bqvkjc3s4h5p","name":"Auth0 US-3 (PROD) - User Authentication","old_status":"partial_outage","new_status":"partial_outage"},{"code":"fzfmc17m9lsg","name":"Auth0 US-3 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"We have made progress on the incident and applied some changes. We will continue to update every 15 minutes.","created_at":"2025-02-19T08:13:17.006Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-19T08:13:17.328Z","updated_at":"2025-02-19T08:13:17.859Z","display_at":"2025-02-19T08:10:00.000Z","deliver_notifications":true,"tweet_id":1892125287468630300,"id":"6gp6psjsnxrj","incident_id":"fnm6b6v1yzfs","custom_tweet":null,"affected_components":[{"code":"bqvkjc3s4h5p","name":"Auth0 US-3 (PROD) - User Authentication","old_status":"partial_outage","new_status":"partial_outage"},{"code":"fzfmc17m9lsg","name":"Auth0 US-3 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"We have identified the cause and are making progress with the investigation. We will continue to update every 15 minutes.","created_at":"2025-02-19T07:57:25.889Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-19T07:57:26.170Z","updated_at":"2025-02-19T07:57:26.780Z","display_at":"2025-02-19T07:50:00.000Z","deliver_notifications":true,"tweet_id":1892121298098438400,"id":"bcpsvn589m5d","incident_id":"fnm6b6v1yzfs","custom_tweet":null,"affected_components":[{"code":"bqvkjc3s4h5p","name":"Auth0 US-3 (PROD) - User Authentication","old_status":"partial_outage","new_status":"partial_outage"},{"code":"fzfmc17m9lsg","name":"Auth0 US-3 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-02-19T07:31:08.254Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-19T07:31:08.607Z","updated_at":"2025-02-19T07:31:09.207Z","display_at":"2025-02-19T07:30:00.000Z","deliver_notifications":true,"tweet_id":1892114681365660000,"id":"vvxq6hncvp19","incident_id":"fnm6b6v1yzfs","custom_tweet":null,"affected_components":[{"code":"bqvkjc3s4h5p","name":"Auth0 US-3 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"fzfmc17m9lsg","name":"Auth0 US-3 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":true,"shared":false,"duration":4500,"isPrivate":false}]}}},"Multifactor Authentication":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Management API":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-03-01":{"display":{"critical":false},"details":[{"id":"kgjvjs0bn4b1","name":"Elevated Errors in Manage Dashboard","created_at":"2025-03-01T21:57:00.000Z","started_at":"2025-03-01T21:57:00.000Z","resolved_at":"2025-03-02T01:17:00.000Z","monitoring_at":"2025-03-01T22:43:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250301\\_-Service\\_Interruptions\\_on\\_Auth0\\_Dashboard\\_for\\_Public\\_Cloud\\_Environments.pdf](https://cdn.auth0.com/blog/20250301_-Service_Interruptions_on_Auth0_Dashboard_for_Public_Cloud_Environments.pdf)","created_at":"2025-03-20T00:16:54.344Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-20T00:27:16.397Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"zb1f2jn77ttk","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"The Auth0 Dashboard and all impacted support websites (Auth0 Docs (auth0.com/docs), Support Center (support.auth0.com), and Status page (status.auth0.com)) have been stable, and errors have been resolved. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-02T01:19:22.067Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-02T01:19:22.376Z","updated_at":"2025-03-13T02:11:36.997Z","display_at":"2025-03-02T01:17:00.000Z","deliver_notifications":true,"tweet_id":1896007388672700700,"id":"yjszx90ssgpc","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The Manage service has been restored following the implementation of mitigation measures. We have placed additional safeguards to prevent recurrence and will continue to monitor the situation.","created_at":"2025-03-01T23:55:56.035Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T23:55:56.726Z","updated_at":"2025-03-01T23:55:57.418Z","display_at":"2025-03-01T23:52:00.000Z","deliver_notifications":true,"tweet_id":1895986393366843400,"id":"w8x8v4flv5f3","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We have identified that the Manage service has not fully recovered. Impacted users may experience temporary disruptions accessing the Auth0 Dashboard. Our teams are actively working to resolve the issue. We will provide another update within the next 30 minutes.","created_at":"2025-03-01T23:35:35.801Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T23:35:36.322Z","updated_at":"2025-03-01T23:35:37.037Z","display_at":"2025-03-01T23:34:00.000Z","deliver_notifications":true,"tweet_id":1895981274759897000,"id":"y6zgwxg7g27h","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"degraded_performance"}]},{"status":"monitoring","body":"The impacted services (https://manage.auth0.com, https://status.auth0.com and https://support.auth0.com) are currently recovering and we will continue to monitor the situation. If you are unable to access these resources, please try logging in again.","created_at":"2025-03-01T22:44:40.426Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:44:41.038Z","updated_at":"2025-03-01T22:44:41.641Z","display_at":"2025-03-01T22:43:00.000Z","deliver_notifications":true,"tweet_id":1895968459907068400,"id":"7pdfm5hlrk6w","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We have identified the root cause of the issue and are implementing a fix. We will continue to update every 15 minutes.","created_at":"2025-03-01T22:23:44.999Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:23:45.293Z","updated_at":"2025-03-01T22:23:45.551Z","display_at":"2025-03-01T22:21:00.000Z","deliver_notifications":true,"tweet_id":1895963192997867800,"id":"vdhxclm8r37l","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are continuing to investigate an ongoing issue where the Dashboard and the Auth0 Support Center might be temporarily unavailable.","created_at":"2025-03-01T22:13:51.109Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:13:51.455Z","updated_at":"2025-03-01T22:13:52.057Z","display_at":"2025-03-01T22:11:00.000Z","deliver_notifications":true,"tweet_id":1895960702164385800,"id":"xhhpg9nv3qz2","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"The Auth0 Manage Dashboard is unavailable, and our Engineers have been alerted. This does not affect your authentication transactions, and you can still make management transactions via our Management API. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-03-01T21:58:56.815Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T21:58:57.334Z","updated_at":"2025-03-01T21:58:57.599Z","display_at":"2025-03-01T21:57:00.000Z","deliver_notifications":true,"tweet_id":1895956952087470300,"id":"m752043j0d3w","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":2760,"isPrivate":false}]}}},"Auth0 Dashboard":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-03-01":{"display":{"critical":false},"details":[{"id":"lmx2rb3n68gz","name":"Elevated Errors in Manage Dashboard","created_at":"2025-03-01T20:21:00.000Z","started_at":"2025-03-01T20:21:00.000Z","resolved_at":"2025-03-01T21:00:00.000Z","monitoring_at":"2025-03-01T20:41:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250301\\_-Service\\_Interruptions\\_on\\_Auth0\\_Dashboard\\_for\\_Public\\_Cloud\\_Environments.pdf](https://cdn.auth0.com/blog/20250301_-Service_Interruptions_on_Auth0_Dashboard_for_Public_Cloud_Environments.pdf)","created_at":"2025-03-13T20:46:05.906Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-20T00:23:21.116Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"kwxxyhpjl0hv","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"The errors stopped at approximately 20:11 UTC and we have not seen any additional spikes at this time. Our engineering team is continuing to investigate the root cause of the issue. We will provide an analysis within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-01T21:02:05.366Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T21:02:05.664Z","updated_at":"2025-03-01T21:02:05.924Z","display_at":"2025-03-01T21:00:00.000Z","deliver_notifications":true,"tweet_id":1895942642455970300,"id":"wq9zdc7d91q1","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We applied a fix for the issue and are monitoring the system.","created_at":"2025-03-01T20:43:32.128Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T20:43:32.640Z","updated_at":"2025-03-01T20:43:33.988Z","display_at":"2025-03-01T20:41:00.000Z","deliver_notifications":true,"tweet_id":1895937974162092300,"id":"9x6l605yv9xz","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. Affected users are experiencing issues with Manage Dashboard. We are not seeing errors in Authentication and Management APIs at this time. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-03-01T20:25:52.856Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T20:25:53.513Z","updated_at":"2025-03-01T20:25:54.120Z","display_at":"2025-03-01T20:21:00.000Z","deliver_notifications":true,"tweet_id":1895933531723055400,"id":"st0sfwzsts92","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":1200,"isPrivate":false}]},"2025-02-28":{"display":{"critical":false},"details":[{"id":"jrk91w789h1m","name":"Elevated Errors in Manage Dashboard","created_at":"2025-02-28T16:06:00.000Z","started_at":"2025-02-28T16:06:00.000Z","resolved_at":"2025-02-28T16:59:00.000Z","monitoring_at":"2025-02-28T16:27:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250228-Service_Disruption_on_Auth0_Dashboard_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/20250228-Service_Disruption_on_Auth0_Dashboard_Public_Cloud_Environment.pdf)","created_at":"2025-03-13T20:32:20.243Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-13T20:32:20.687Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"d4kl6vr89sf9","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-02-28T16:59:46.449Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:59:46.762Z","updated_at":"2025-02-28T16:59:47.142Z","display_at":"2025-02-28T16:59:00.000Z","deliver_notifications":true,"tweet_id":1895519273977893400,"id":"kb7rypnzvt3c","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2025-02-28T16:38:12.726Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-28T16:38:12.726Z","display_at":"2025-02-28T16:38:12.726Z","deliver_notifications":false,"tweet_id":null,"id":"281ppftnmxmw","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"Users may have experienced an issue where administrators have partial account visibility when accessing the Manage Dashboard. We have identified the root cause and applied a fix. There is no active impact and we are continuing to monitor the situation.","created_at":"2025-02-28T16:28:45.294Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:28:47.306Z","updated_at":"2025-02-28T16:28:47.307Z","display_at":"2025-02-28T16:27:00.000Z","deliver_notifications":true,"tweet_id":1895511474623369700,"id":"110s2q9lc6jl","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. 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A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2024-12-28T14:37:27.774Z","wants_twitter_update":true,"twitter_updated_at":"2024-12-28T14:37:28.153Z","updated_at":"2024-12-30T16:07:33.814Z","display_at":"2024-12-28T13:41:00.000Z","deliver_notifications":true,"tweet_id":1873015412851654700,"id":"npp6c995yg9p","incident_id":"3qw7c08vkjvv","custom_tweet":null,"affected_components":[{"code":"hxxlcttc9f78","name":"Auth0 US-4 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"r7x13gkjpdwk","name":"Auth0 US-4 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Our Engineering team has identified an issue that impacted our services in US-4 from approximately 13:20 to 13:41. This issue has automatically resolved now and we are retroactively reviewing impact to our customers.","created_at":"2024-12-28T14:36:29.649Z","wants_twitter_update":true,"twitter_updated_at":"2024-12-28T14:36:30.014Z","updated_at":"2024-12-30T16:07:42.126Z","display_at":"2024-12-28T13:20:00.000Z","deliver_notifications":true,"tweet_id":1873015169045123000,"id":"d9gqx6f70z0g","incident_id":"3qw7c08vkjvv","custom_tweet":null,"affected_components":[{"code":"hxxlcttc9f78","name":"Auth0 US-4 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"r7x13gkjpdwk","name":"Auth0 US-4 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":true,"shared":false,"duration":1260,"isPrivate":false}]}}},"Multifactor Authentication":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Management API":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-03-01":{"display":{"critical":false},"details":[{"id":"kgjvjs0bn4b1","name":"Elevated Errors in Manage Dashboard","created_at":"2025-03-01T21:57:00.000Z","started_at":"2025-03-01T21:57:00.000Z","resolved_at":"2025-03-02T01:17:00.000Z","monitoring_at":"2025-03-01T22:43:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250301\\_-Service\\_Interruptions\\_on\\_Auth0\\_Dashboard\\_for\\_Public\\_Cloud\\_Environments.pdf](https://cdn.auth0.com/blog/20250301_-Service_Interruptions_on_Auth0_Dashboard_for_Public_Cloud_Environments.pdf)","created_at":"2025-03-20T00:16:54.344Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-20T00:27:16.397Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"zb1f2jn77ttk","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"The Auth0 Dashboard and all impacted support websites (Auth0 Docs (auth0.com/docs), Support Center (support.auth0.com), and Status page (status.auth0.com)) have been stable, and errors have been resolved. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-02T01:19:22.067Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-02T01:19:22.376Z","updated_at":"2025-03-13T02:11:36.997Z","display_at":"2025-03-02T01:17:00.000Z","deliver_notifications":true,"tweet_id":1896007388672700700,"id":"yjszx90ssgpc","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The Manage service has been restored following the implementation of mitigation measures. We have placed additional safeguards to prevent recurrence and will continue to monitor the situation.","created_at":"2025-03-01T23:55:56.035Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T23:55:56.726Z","updated_at":"2025-03-01T23:55:57.418Z","display_at":"2025-03-01T23:52:00.000Z","deliver_notifications":true,"tweet_id":1895986393366843400,"id":"w8x8v4flv5f3","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We have identified that the Manage service has not fully recovered. Impacted users may experience temporary disruptions accessing the Auth0 Dashboard. Our teams are actively working to resolve the issue. We will provide another update within the next 30 minutes.","created_at":"2025-03-01T23:35:35.801Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T23:35:36.322Z","updated_at":"2025-03-01T23:35:37.037Z","display_at":"2025-03-01T23:34:00.000Z","deliver_notifications":true,"tweet_id":1895981274759897000,"id":"y6zgwxg7g27h","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"degraded_performance"}]},{"status":"monitoring","body":"The impacted services (https://manage.auth0.com, https://status.auth0.com and https://support.auth0.com) are currently recovering and we will continue to monitor the situation. If you are unable to access these resources, please try logging in again.","created_at":"2025-03-01T22:44:40.426Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:44:41.038Z","updated_at":"2025-03-01T22:44:41.641Z","display_at":"2025-03-01T22:43:00.000Z","deliver_notifications":true,"tweet_id":1895968459907068400,"id":"7pdfm5hlrk6w","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We have identified the root cause of the issue and are implementing a fix. We will continue to update every 15 minutes.","created_at":"2025-03-01T22:23:44.999Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:23:45.293Z","updated_at":"2025-03-01T22:23:45.551Z","display_at":"2025-03-01T22:21:00.000Z","deliver_notifications":true,"tweet_id":1895963192997867800,"id":"vdhxclm8r37l","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are continuing to investigate an ongoing issue where the Dashboard and the Auth0 Support Center might be temporarily unavailable.","created_at":"2025-03-01T22:13:51.109Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:13:51.455Z","updated_at":"2025-03-01T22:13:52.057Z","display_at":"2025-03-01T22:11:00.000Z","deliver_notifications":true,"tweet_id":1895960702164385800,"id":"xhhpg9nv3qz2","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"The Auth0 Manage Dashboard is unavailable, and our Engineers have been alerted. This does not affect your authentication transactions, and you can still make management transactions via our Management API. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-03-01T21:58:56.815Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T21:58:57.334Z","updated_at":"2025-03-01T21:58:57.599Z","display_at":"2025-03-01T21:57:00.000Z","deliver_notifications":true,"tweet_id":1895956952087470300,"id":"m752043j0d3w","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":2760,"isPrivate":false}]}}},"Auth0 Dashboard":{"availability":{"uptime":"99.98%","days":90},"timeline":{"2025-03-01":{"display":{"critical":false},"details":[{"id":"lmx2rb3n68gz","name":"Elevated Errors in Manage Dashboard","created_at":"2025-03-01T20:21:00.000Z","started_at":"2025-03-01T20:21:00.000Z","resolved_at":"2025-03-01T21:00:00.000Z","monitoring_at":"2025-03-01T20:41:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250301\\_-Service\\_Interruptions\\_on\\_Auth0\\_Dashboard\\_for\\_Public\\_Cloud\\_Environments.pdf](https://cdn.auth0.com/blog/20250301_-Service_Interruptions_on_Auth0_Dashboard_for_Public_Cloud_Environments.pdf)","created_at":"2025-03-13T20:46:05.906Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-20T00:23:21.116Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"kwxxyhpjl0hv","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"The errors stopped at approximately 20:11 UTC and we have not seen any additional spikes at this time. Our engineering team is continuing to investigate the root cause of the issue. We will provide an analysis within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-01T21:02:05.366Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T21:02:05.664Z","updated_at":"2025-03-01T21:02:05.924Z","display_at":"2025-03-01T21:00:00.000Z","deliver_notifications":true,"tweet_id":1895942642455970300,"id":"wq9zdc7d91q1","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We applied a fix for the issue and are monitoring the system.","created_at":"2025-03-01T20:43:32.128Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T20:43:32.640Z","updated_at":"2025-03-01T20:43:33.988Z","display_at":"2025-03-01T20:41:00.000Z","deliver_notifications":true,"tweet_id":1895937974162092300,"id":"9x6l605yv9xz","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. Affected users are experiencing issues with Manage Dashboard. We are not seeing errors in Authentication and Management APIs at this time. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-03-01T20:25:52.856Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T20:25:53.513Z","updated_at":"2025-03-01T20:25:54.120Z","display_at":"2025-03-01T20:21:00.000Z","deliver_notifications":true,"tweet_id":1895933531723055400,"id":"st0sfwzsts92","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":1200,"isPrivate":false}]},"2025-02-28":{"display":{"critical":false},"details":[{"id":"jrk91w789h1m","name":"Elevated Errors in Manage Dashboard","created_at":"2025-02-28T16:06:00.000Z","started_at":"2025-02-28T16:06:00.000Z","resolved_at":"2025-02-28T16:59:00.000Z","monitoring_at":"2025-02-28T16:27:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250228-Service_Disruption_on_Auth0_Dashboard_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/20250228-Service_Disruption_on_Auth0_Dashboard_Public_Cloud_Environment.pdf)","created_at":"2025-03-13T20:32:20.243Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-13T20:32:20.687Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"d4kl6vr89sf9","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-02-28T16:59:46.449Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:59:46.762Z","updated_at":"2025-02-28T16:59:47.142Z","display_at":"2025-02-28T16:59:00.000Z","deliver_notifications":true,"tweet_id":1895519273977893400,"id":"kb7rypnzvt3c","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2025-02-28T16:38:12.726Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-28T16:38:12.726Z","display_at":"2025-02-28T16:38:12.726Z","deliver_notifications":false,"tweet_id":null,"id":"281ppftnmxmw","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"Users may have experienced an issue where administrators have partial account visibility when accessing the Manage Dashboard. We have identified the root cause and applied a fix. 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Our team is actively working to understand the root cause and mitigate the issue. 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A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2024-12-28T14:37:27.774Z","wants_twitter_update":true,"twitter_updated_at":"2024-12-28T14:37:28.153Z","updated_at":"2024-12-30T16:07:33.814Z","display_at":"2024-12-28T13:41:00.000Z","deliver_notifications":true,"tweet_id":1873015412851654700,"id":"npp6c995yg9p","incident_id":"3qw7c08vkjvv","custom_tweet":null,"affected_components":[{"code":"hxxlcttc9f78","name":"Auth0 US-4 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"r7x13gkjpdwk","name":"Auth0 US-4 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Our Engineering team has identified an issue that impacted our services in US-4 from approximately 13:20 to 13:41. This issue has automatically resolved now and we are retroactively reviewing impact to our customers.","created_at":"2024-12-28T14:36:29.649Z","wants_twitter_update":true,"twitter_updated_at":"2024-12-28T14:36:30.014Z","updated_at":"2024-12-30T16:07:42.126Z","display_at":"2024-12-28T13:20:00.000Z","deliver_notifications":true,"tweet_id":1873015169045123000,"id":"d9gqx6f70z0g","incident_id":"3qw7c08vkjvv","custom_tweet":null,"affected_components":[{"code":"hxxlcttc9f78","name":"Auth0 US-4 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"r7x13gkjpdwk","name":"Auth0 US-4 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":true,"shared":false,"duration":1260,"isPrivate":false}]}}},"Tenant Logs":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"CDN":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Other":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}}}},"EU-1":{"Production":{"Authentication":{"availability":{"uptime":"99.97%","days":90},"timeline":{"2025-03-11":{"display":{"critical":true},"details":[{"id":"6vdnl5fs6yxl","name":"Elevated Error Rates in Authentication API in EU-1 Public Cloud Environment","created_at":"2025-03-11T23:25:00.000Z","started_at":"2025-03-11T23:25:00.000Z","resolved_at":"2025-03-11T23:58:00.000Z","monitoring_at":null,"status":"resolved","impact":"critical","incident_updates":[{"status":"resolved","body":"Services has been restored. 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We will provide updates as we gather more information.","created_at":"2025-03-11T23:38:49.866Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-11T23:38:50.320Z","updated_at":"2025-03-12T01:40:19.272Z","display_at":"2025-03-11T23:25:00.000Z","deliver_notifications":true,"tweet_id":1899605967115035000,"id":"fkrxdtp5rwqp","incident_id":"6vdnl5fs6yxl","custom_tweet":null,"affected_components":[{"code":"d5lsh4j9yggd","name":"Auth0 Europe (PROD) - User Authentication","old_status":"operational","new_status":"major_outage"},{"code":"v1pgd3tywjhd","name":"Auth0 Europe (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"major_outage"}]}],"authenticationAffected":true,"shared":false,"duration":1980,"isPrivate":false}]},"2025-02-12":{"display":{"critical":false},"details":[{"id":"mts58vv1ls8m","name":"Increased Error Rates Impacting EU Customers","created_at":"2025-02-12T02:51:00.000Z","started_at":"2025-02-12T02:51:00.000Z","resolved_at":"2025-02-12T02:58:00.000Z","monitoring_at":null,"status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250212_Increased_Error_Rates_Impacting_EU1_and_EU2_Public_Cloud_Environments.pdf](https://cdn.auth0.com/website/20250212_Increased_Error_Rates_Impacting_EU1_and_EU2_Public_Cloud_Environments.pdf)","created_at":"2025-03-12T18:24:25.101Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-12T18:24:25.560Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"2mc1w63yzdvp","incident_id":"mts58vv1ls8m","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"Services are restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-05T20:18:13.349Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-05T20:18:13.730Z","updated_at":"2025-03-05T20:19:39.003Z","display_at":"2025-02-12T02:58:00.000Z","deliver_notifications":true,"tweet_id":1897381154703204600,"id":"tnwh4mhdbqkn","incident_id":"mts58vv1ls8m","custom_tweet":null,"affected_components":[{"code":"d5lsh4j9yggd","name":"Auth0 Europe (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"v1pgd3tywjhd","name":"Auth0 Europe (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"8ljs2yczgq10","name":"Auth0 EU-2 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"k1ylsz4k42xt","name":"Auth0 EU-2 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Our Engineering team has identified an issue which briefly impacted customers for several minutes in our EU-1 and EU-1 public cloud regions on February 12, 2025. 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We have further analyzed the errors and confirmed they were isolated to a single customer environment. We are continuing to work with our Support team on helping assist customers with the error in question and no additional customer action is required to remediate this issue. Please contact our Support team should you have any additional questions or concerns.","created_at":"2025-02-10T19:16:27.655Z","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2025-02-10T19:16:52.281Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"z2s8yqyqyftk","incident_id":"6vw2s885t85m","custom_tweet":"We published a postmortem on our February 9th incident: https://stspg.io/swsdzxwmyyq2","affected_components":null},{"status":"resolved","body":"The errors were self-resolved, and the services have been stable. We will continue to investigate the issue’s root cause and provide an analysis within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-02-09T23:18:24.798Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-09T23:18:25.840Z","display_at":"2025-02-09T23:17:00.000Z","deliver_notifications":true,"tweet_id":null,"id":"3rtqktyjdm4j","incident_id":"6vw2s885t85m","custom_tweet":null,"affected_components":[{"code":"d5lsh4j9yggd","name":"Auth0 Europe (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"v1pgd3tywjhd","name":"Auth0 Europe (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Between 22:38 and 22:47 UTC, we experienced elevated errors in our EU-1 public cloud environment. Users who were affected would have experienced 5XX error codes or latency when attempting to log in. There is no active impact, and no actions are required from our customers.","created_at":"2025-02-09T23:17:09.414Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-10T17:52:23.206Z","display_at":"2025-02-09T22:38:00.000Z","deliver_notifications":true,"tweet_id":null,"id":"8d6h4kf4zkhk","incident_id":"6vw2s885t85m","custom_tweet":null,"affected_components":[{"code":"d5lsh4j9yggd","name":"Auth0 Europe (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"v1pgd3tywjhd","name":"Auth0 Europe (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":true,"shared":false,"duration":2340,"isPrivate":false}]}}},"Machine to Machine":{"availability":{"uptime":"99.97%","days":90},"timeline":{"2025-03-11":{"display":{"critical":true},"details":[{"id":"6vdnl5fs6yxl","name":"Elevated Error Rates in Authentication API in EU-1 Public Cloud Environment","created_at":"2025-03-11T23:25:00.000Z","started_at":"2025-03-11T23:25:00.000Z","resolved_at":"2025-03-11T23:58:00.000Z","monitoring_at":null,"status":"resolved","impact":"critical","incident_updates":[{"status":"resolved","body":"Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-12T00:09:25.505Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-12T00:09:25.874Z","updated_at":"2025-03-12T00:22:40.708Z","display_at":"2025-03-11T23:58:00.000Z","deliver_notifications":true,"tweet_id":1899613665936257300,"id":"p0r1r2xt2lzl","incident_id":"6vdnl5fs6yxl","custom_tweet":null,"affected_components":[{"code":"d5lsh4j9yggd","name":"Auth0 Europe (PROD) - User Authentication","old_status":"major_outage","new_status":"operational"},{"code":"v1pgd3tywjhd","name":"Auth0 Europe (PROD) - Machine to Machine Authentication","old_status":"major_outage","new_status":"operational"}]},{"status":"identified","body":"We have identified the cause and working on implementing a fix. We will continue to update every 15 minutes.","created_at":"2025-03-11T23:54:42.888Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-11T23:54:43.192Z","updated_at":"2025-03-11T23:54:43.795Z","display_at":"2025-03-11T23:53:00.000Z","deliver_notifications":true,"tweet_id":1899609963686969300,"id":"jdkytd4b4f51","incident_id":"6vdnl5fs6yxl","custom_tweet":null,"affected_components":[{"code":"d5lsh4j9yggd","name":"Auth0 Europe (PROD) - User Authentication","old_status":"major_outage","new_status":"major_outage"},{"code":"v1pgd3tywjhd","name":"Auth0 Europe (PROD) - Machine to Machine Authentication","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-03-11T23:38:49.866Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-11T23:38:50.320Z","updated_at":"2025-03-12T01:40:19.272Z","display_at":"2025-03-11T23:25:00.000Z","deliver_notifications":true,"tweet_id":1899605967115035000,"id":"fkrxdtp5rwqp","incident_id":"6vdnl5fs6yxl","custom_tweet":null,"affected_components":[{"code":"d5lsh4j9yggd","name":"Auth0 Europe (PROD) - User Authentication","old_status":"operational","new_status":"major_outage"},{"code":"v1pgd3tywjhd","name":"Auth0 Europe (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"major_outage"}]}],"authenticationAffected":true,"shared":false,"duration":1980,"isPrivate":false}]},"2025-02-12":{"display":{"critical":false},"details":[{"id":"mts58vv1ls8m","name":"Increased Error Rates Impacting EU Customers","created_at":"2025-02-12T02:51:00.000Z","started_at":"2025-02-12T02:51:00.000Z","resolved_at":"2025-02-12T02:58:00.000Z","monitoring_at":null,"status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250212_Increased_Error_Rates_Impacting_EU1_and_EU2_Public_Cloud_Environments.pdf](https://cdn.auth0.com/website/20250212_Increased_Error_Rates_Impacting_EU1_and_EU2_Public_Cloud_Environments.pdf)","created_at":"2025-03-12T18:24:25.101Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-12T18:24:25.560Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"2mc1w63yzdvp","incident_id":"mts58vv1ls8m","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"Services are restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-05T20:18:13.349Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-05T20:18:13.730Z","updated_at":"2025-03-05T20:19:39.003Z","display_at":"2025-02-12T02:58:00.000Z","deliver_notifications":true,"tweet_id":1897381154703204600,"id":"tnwh4mhdbqkn","incident_id":"mts58vv1ls8m","custom_tweet":null,"affected_components":[{"code":"d5lsh4j9yggd","name":"Auth0 Europe (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"v1pgd3tywjhd","name":"Auth0 Europe (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"8ljs2yczgq10","name":"Auth0 EU-2 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"k1ylsz4k42xt","name":"Auth0 EU-2 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Our Engineering team has identified an issue which briefly impacted customers for several minutes in our EU-1 and EU-1 public cloud regions on February 12, 2025. We are continuing to review this issue in further depth and the issue has since been fully resolved and mitigated.","created_at":"2025-03-05T20:16:34.373Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-05T20:16:34.861Z","updated_at":"2025-03-05T20:16:35.041Z","display_at":"2025-02-12T02:51:00.000Z","deliver_notifications":true,"tweet_id":1897380740142391300,"id":"hy60kw5b20ph","incident_id":"mts58vv1ls8m","custom_tweet":null,"affected_components":[{"code":"d5lsh4j9yggd","name":"Auth0 Europe (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"v1pgd3tywjhd","name":"Auth0 Europe (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"8ljs2yczgq10","name":"Auth0 EU-2 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"k1ylsz4k42xt","name":"Auth0 EU-2 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":true,"shared":false,"duration":420,"isPrivate":false}]},"2025-02-09":{"display":{"critical":false},"details":[{"id":"6vw2s885t85m","name":"Elevated Errors in EU Public Cloud Environment","created_at":"2025-02-09T22:38:00.000Z","started_at":"2025-02-09T22:38:00.000Z","resolved_at":"2025-02-09T23:17:00.000Z","monitoring_at":null,"status":"postmortem","impact":"none","incident_updates":[{"status":"postmortem","body":"Following thorough investigation by our Engineering team this issue did not in fact have broad customer impact and was not the result of a broad regression. We have further analyzed the errors and confirmed they were isolated to a single customer environment. We are continuing to work with our Support team on helping assist customers with the error in question and no additional customer action is required to remediate this issue. Please contact our Support team should you have any additional questions or concerns.","created_at":"2025-02-10T19:16:27.655Z","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2025-02-10T19:16:52.281Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"z2s8yqyqyftk","incident_id":"6vw2s885t85m","custom_tweet":"We published a postmortem on our February 9th incident: https://stspg.io/swsdzxwmyyq2","affected_components":null},{"status":"resolved","body":"The errors were self-resolved, and the services have been stable. We will continue to investigate the issue’s root cause and provide an analysis within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-02-09T23:18:24.798Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-09T23:18:25.840Z","display_at":"2025-02-09T23:17:00.000Z","deliver_notifications":true,"tweet_id":null,"id":"3rtqktyjdm4j","incident_id":"6vw2s885t85m","custom_tweet":null,"affected_components":[{"code":"d5lsh4j9yggd","name":"Auth0 Europe (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"v1pgd3tywjhd","name":"Auth0 Europe (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Between 22:38 and 22:47 UTC, we experienced elevated errors in our EU-1 public cloud environment. Users who were affected would have experienced 5XX error codes or latency when attempting to log in. There is no active impact, and no actions are required from our customers.","created_at":"2025-02-09T23:17:09.414Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-10T17:52:23.206Z","display_at":"2025-02-09T22:38:00.000Z","deliver_notifications":true,"tweet_id":null,"id":"8d6h4kf4zkhk","incident_id":"6vw2s885t85m","custom_tweet":null,"affected_components":[{"code":"d5lsh4j9yggd","name":"Auth0 Europe (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"v1pgd3tywjhd","name":"Auth0 Europe (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":true,"shared":false,"duration":2340,"isPrivate":false}]}}},"Multifactor Authentication":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Management API":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-03-01":{"display":{"critical":false},"details":[{"id":"kgjvjs0bn4b1","name":"Elevated Errors in Manage Dashboard","created_at":"2025-03-01T21:57:00.000Z","started_at":"2025-03-01T21:57:00.000Z","resolved_at":"2025-03-02T01:17:00.000Z","monitoring_at":"2025-03-01T22:43:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250301\\_-Service\\_Interruptions\\_on\\_Auth0\\_Dashboard\\_for\\_Public\\_Cloud\\_Environments.pdf](https://cdn.auth0.com/blog/20250301_-Service_Interruptions_on_Auth0_Dashboard_for_Public_Cloud_Environments.pdf)","created_at":"2025-03-20T00:16:54.344Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-20T00:27:16.397Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"zb1f2jn77ttk","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"The Auth0 Dashboard and all impacted support websites (Auth0 Docs (auth0.com/docs), Support Center (support.auth0.com), and Status page (status.auth0.com)) have been stable, and errors have been resolved. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-02T01:19:22.067Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-02T01:19:22.376Z","updated_at":"2025-03-13T02:11:36.997Z","display_at":"2025-03-02T01:17:00.000Z","deliver_notifications":true,"tweet_id":1896007388672700700,"id":"yjszx90ssgpc","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The Manage service has been restored following the implementation of mitigation measures. We have placed additional safeguards to prevent recurrence and will continue to monitor the situation.","created_at":"2025-03-01T23:55:56.035Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T23:55:56.726Z","updated_at":"2025-03-01T23:55:57.418Z","display_at":"2025-03-01T23:52:00.000Z","deliver_notifications":true,"tweet_id":1895986393366843400,"id":"w8x8v4flv5f3","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We have identified that the Manage service has not fully recovered. Impacted users may experience temporary disruptions accessing the Auth0 Dashboard. Our teams are actively working to resolve the issue. We will provide another update within the next 30 minutes.","created_at":"2025-03-01T23:35:35.801Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T23:35:36.322Z","updated_at":"2025-03-01T23:35:37.037Z","display_at":"2025-03-01T23:34:00.000Z","deliver_notifications":true,"tweet_id":1895981274759897000,"id":"y6zgwxg7g27h","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"degraded_performance"}]},{"status":"monitoring","body":"The impacted services (https://manage.auth0.com, https://status.auth0.com and https://support.auth0.com) are currently recovering and we will continue to monitor the situation. If you are unable to access these resources, please try logging in again.","created_at":"2025-03-01T22:44:40.426Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:44:41.038Z","updated_at":"2025-03-01T22:44:41.641Z","display_at":"2025-03-01T22:43:00.000Z","deliver_notifications":true,"tweet_id":1895968459907068400,"id":"7pdfm5hlrk6w","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We have identified the root cause of the issue and are implementing a fix. We will continue to update every 15 minutes.","created_at":"2025-03-01T22:23:44.999Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:23:45.293Z","updated_at":"2025-03-01T22:23:45.551Z","display_at":"2025-03-01T22:21:00.000Z","deliver_notifications":true,"tweet_id":1895963192997867800,"id":"vdhxclm8r37l","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are continuing to investigate an ongoing issue where the Dashboard and the Auth0 Support Center might be temporarily unavailable.","created_at":"2025-03-01T22:13:51.109Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:13:51.455Z","updated_at":"2025-03-01T22:13:52.057Z","display_at":"2025-03-01T22:11:00.000Z","deliver_notifications":true,"tweet_id":1895960702164385800,"id":"xhhpg9nv3qz2","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"The Auth0 Manage Dashboard is unavailable, and our Engineers have been alerted. This does not affect your authentication transactions, and you can still make management transactions via our Management API. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-03-01T21:58:56.815Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T21:58:57.334Z","updated_at":"2025-03-01T21:58:57.599Z","display_at":"2025-03-01T21:57:00.000Z","deliver_notifications":true,"tweet_id":1895956952087470300,"id":"m752043j0d3w","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":2760,"isPrivate":false}]}}},"Auth0 Dashboard":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-03-01":{"display":{"critical":false},"details":[{"id":"lmx2rb3n68gz","name":"Elevated Errors in Manage Dashboard","created_at":"2025-03-01T20:21:00.000Z","started_at":"2025-03-01T20:21:00.000Z","resolved_at":"2025-03-01T21:00:00.000Z","monitoring_at":"2025-03-01T20:41:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250301\\_-Service\\_Interruptions\\_on\\_Auth0\\_Dashboard\\_for\\_Public\\_Cloud\\_Environments.pdf](https://cdn.auth0.com/blog/20250301_-Service_Interruptions_on_Auth0_Dashboard_for_Public_Cloud_Environments.pdf)","created_at":"2025-03-13T20:46:05.906Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-20T00:23:21.116Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"kwxxyhpjl0hv","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"The errors stopped at approximately 20:11 UTC and we have not seen any additional spikes at this time. Our engineering team is continuing to investigate the root cause of the issue. We will provide an analysis within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-01T21:02:05.366Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T21:02:05.664Z","updated_at":"2025-03-01T21:02:05.924Z","display_at":"2025-03-01T21:00:00.000Z","deliver_notifications":true,"tweet_id":1895942642455970300,"id":"wq9zdc7d91q1","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We applied a fix for the issue and are monitoring the system.","created_at":"2025-03-01T20:43:32.128Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T20:43:32.640Z","updated_at":"2025-03-01T20:43:33.988Z","display_at":"2025-03-01T20:41:00.000Z","deliver_notifications":true,"tweet_id":1895937974162092300,"id":"9x6l605yv9xz","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. 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We will provide updates as we gather more information.","created_at":"2025-03-01T20:25:52.856Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T20:25:53.513Z","updated_at":"2025-03-01T20:25:54.120Z","display_at":"2025-03-01T20:21:00.000Z","deliver_notifications":true,"tweet_id":1895933531723055400,"id":"st0sfwzsts92","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":1200,"isPrivate":false}]},"2025-02-28":{"display":{"critical":false},"details":[{"id":"jrk91w789h1m","name":"Elevated Errors in Manage Dashboard","created_at":"2025-02-28T16:06:00.000Z","started_at":"2025-02-28T16:06:00.000Z","resolved_at":"2025-02-28T16:59:00.000Z","monitoring_at":"2025-02-28T16:27:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250228-Service_Disruption_on_Auth0_Dashboard_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/20250228-Service_Disruption_on_Auth0_Dashboard_Public_Cloud_Environment.pdf)","created_at":"2025-03-13T20:32:20.243Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-13T20:32:20.687Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"d4kl6vr89sf9","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-02-28T16:59:46.449Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:59:46.762Z","updated_at":"2025-02-28T16:59:47.142Z","display_at":"2025-02-28T16:59:00.000Z","deliver_notifications":true,"tweet_id":1895519273977893400,"id":"kb7rypnzvt3c","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2025-02-28T16:38:12.726Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-28T16:38:12.726Z","display_at":"2025-02-28T16:38:12.726Z","deliver_notifications":false,"tweet_id":null,"id":"281ppftnmxmw","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"Users may have experienced an issue where administrators have partial account visibility when accessing the Manage Dashboard. We have identified the root cause and applied a fix. There is no active impact and we are continuing to monitor the situation.","created_at":"2025-02-28T16:28:45.294Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:28:47.306Z","updated_at":"2025-02-28T16:28:47.307Z","display_at":"2025-02-28T16:27:00.000Z","deliver_notifications":true,"tweet_id":1895511474623369700,"id":"110s2q9lc6jl","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-02-28T16:08:55.542Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:08:56.069Z","updated_at":"2025-02-28T16:08:56.298Z","display_at":"2025-02-28T16:06:00.000Z","deliver_notifications":true,"tweet_id":1895506478498521600,"id":"29pz7tpg87dc","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":1260,"isPrivate":false}]}}},"Tenant Logs":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"CDN":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Other":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}}}},"EU-2":{"Production":{"Authentication":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-02-20":{"display":{"critical":false},"details":[{"id":"f8zm19w4tp78","name":"Increased Error Rates for Authorization Extension","created_at":"2025-02-20T16:06:00.000Z","started_at":"2025-02-20T16:06:00.000Z","resolved_at":"2025-02-21T12:11:00.000Z","monitoring_at":null,"status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250221_Authorization_Extension_Issues_Impacting_US4_EU2_and_JP1_Public_Cloud.pdf](https://cdn.auth0.com/website/20250221_Authorization_Extension_Issues_Impacting_US4_EU2_and_JP1_Public_Cloud.pdf)","created_at":"2025-03-06T15:10:17.015Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-06T15:10:17.457Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"4hlg7lk7rgbk","incident_id":"f8zm19w4tp78","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-02-21T15:23:03.244Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-21T15:23:03.780Z","updated_at":"2025-02-21T15:23:04.521Z","display_at":"2025-02-21T12:11:00.000Z","deliver_notifications":true,"tweet_id":1892958219448033500,"id":"4plcbr0zp4r1","incident_id":"f8zm19w4tp78","custom_tweet":null,"affected_components":[{"code":"yv231hp9crt9","name":"Auth0 JP-1 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"4p7ywkz847d5","name":"Auth0 JP-1 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"8ljs2yczgq10","name":"Auth0 EU-2 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"k1ylsz4k42xt","name":"Auth0 EU-2 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"hxxlcttc9f78","name":"Auth0 US-4 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"r7x13gkjpdwk","name":"Auth0 US-4 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Our Engineering team has identified an issue which has impacted customers across our EU-2, JP-1 and US-4 Public Cloud region. This issue is now completely resolved and we are continuing to review the various error rate spikes which impacted customers across multiple time frames.","created_at":"2025-02-21T15:22:15.142Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-21T15:22:17.455Z","updated_at":"2025-02-21T15:22:17.457Z","display_at":"2025-02-20T16:06:00.000Z","deliver_notifications":true,"tweet_id":1892958024362561800,"id":"70vbhs58n48z","incident_id":"f8zm19w4tp78","custom_tweet":null,"affected_components":[{"code":"yv231hp9crt9","name":"Auth0 JP-1 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"4p7ywkz847d5","name":"Auth0 JP-1 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"8ljs2yczgq10","name":"Auth0 EU-2 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"k1ylsz4k42xt","name":"Auth0 EU-2 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"hxxlcttc9f78","name":"Auth0 US-4 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"r7x13gkjpdwk","name":"Auth0 US-4 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":true,"shared":false,"duration":72300,"isPrivate":false}]},"2025-02-12":{"display":{"critical":false},"details":[{"id":"mts58vv1ls8m","name":"Increased Error Rates Impacting EU Customers","created_at":"2025-02-12T02:51:00.000Z","started_at":"2025-02-12T02:51:00.000Z","resolved_at":"2025-02-12T02:58:00.000Z","monitoring_at":null,"status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250212_Increased_Error_Rates_Impacting_EU1_and_EU2_Public_Cloud_Environments.pdf](https://cdn.auth0.com/website/20250212_Increased_Error_Rates_Impacting_EU1_and_EU2_Public_Cloud_Environments.pdf)","created_at":"2025-03-12T18:24:25.101Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-12T18:24:25.560Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"2mc1w63yzdvp","incident_id":"mts58vv1ls8m","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"Services are restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-05T20:18:13.349Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-05T20:18:13.730Z","updated_at":"2025-03-05T20:19:39.003Z","display_at":"2025-02-12T02:58:00.000Z","deliver_notifications":true,"tweet_id":1897381154703204600,"id":"tnwh4mhdbqkn","incident_id":"mts58vv1ls8m","custom_tweet":null,"affected_components":[{"code":"d5lsh4j9yggd","name":"Auth0 Europe (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"v1pgd3tywjhd","name":"Auth0 Europe (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"8ljs2yczgq10","name":"Auth0 EU-2 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"k1ylsz4k42xt","name":"Auth0 EU-2 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Our Engineering team has identified an issue which briefly impacted customers for several minutes in our EU-1 and EU-1 public cloud regions on February 12, 2025. We are continuing to review this issue in further depth and the issue has since been fully resolved and mitigated.","created_at":"2025-03-05T20:16:34.373Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-05T20:16:34.861Z","updated_at":"2025-03-05T20:16:35.041Z","display_at":"2025-02-12T02:51:00.000Z","deliver_notifications":true,"tweet_id":1897380740142391300,"id":"hy60kw5b20ph","incident_id":"mts58vv1ls8m","custom_tweet":null,"affected_components":[{"code":"d5lsh4j9yggd","name":"Auth0 Europe (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"v1pgd3tywjhd","name":"Auth0 Europe (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"8ljs2yczgq10","name":"Auth0 EU-2 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"k1ylsz4k42xt","name":"Auth0 EU-2 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":true,"shared":false,"duration":420,"isPrivate":false}]}}},"Machine to Machine":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-02-20":{"display":{"critical":false},"details":[{"id":"f8zm19w4tp78","name":"Increased Error Rates for Authorization Extension","created_at":"2025-02-20T16:06:00.000Z","started_at":"2025-02-20T16:06:00.000Z","resolved_at":"2025-02-21T12:11:00.000Z","monitoring_at":null,"status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250221_Authorization_Extension_Issues_Impacting_US4_EU2_and_JP1_Public_Cloud.pdf](https://cdn.auth0.com/website/20250221_Authorization_Extension_Issues_Impacting_US4_EU2_and_JP1_Public_Cloud.pdf)","created_at":"2025-03-06T15:10:17.015Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-06T15:10:17.457Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"4hlg7lk7rgbk","incident_id":"f8zm19w4tp78","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-02-21T15:23:03.244Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-21T15:23:03.780Z","updated_at":"2025-02-21T15:23:04.521Z","display_at":"2025-02-21T12:11:00.000Z","deliver_notifications":true,"tweet_id":1892958219448033500,"id":"4plcbr0zp4r1","incident_id":"f8zm19w4tp78","custom_tweet":null,"affected_components":[{"code":"yv231hp9crt9","name":"Auth0 JP-1 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"4p7ywkz847d5","name":"Auth0 JP-1 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"8ljs2yczgq10","name":"Auth0 EU-2 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"k1ylsz4k42xt","name":"Auth0 EU-2 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"hxxlcttc9f78","name":"Auth0 US-4 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"r7x13gkjpdwk","name":"Auth0 US-4 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Our Engineering team has identified an issue which has impacted customers across our EU-2, JP-1 and US-4 Public Cloud region. This issue is now completely resolved and we are continuing to review the various error rate spikes which impacted customers across multiple time frames.","created_at":"2025-02-21T15:22:15.142Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-21T15:22:17.455Z","updated_at":"2025-02-21T15:22:17.457Z","display_at":"2025-02-20T16:06:00.000Z","deliver_notifications":true,"tweet_id":1892958024362561800,"id":"70vbhs58n48z","incident_id":"f8zm19w4tp78","custom_tweet":null,"affected_components":[{"code":"yv231hp9crt9","name":"Auth0 JP-1 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"4p7ywkz847d5","name":"Auth0 JP-1 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"8ljs2yczgq10","name":"Auth0 EU-2 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"k1ylsz4k42xt","name":"Auth0 EU-2 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"hxxlcttc9f78","name":"Auth0 US-4 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"r7x13gkjpdwk","name":"Auth0 US-4 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":true,"shared":false,"duration":72300,"isPrivate":false}]},"2025-02-12":{"display":{"critical":false},"details":[{"id":"mts58vv1ls8m","name":"Increased Error Rates Impacting EU Customers","created_at":"2025-02-12T02:51:00.000Z","started_at":"2025-02-12T02:51:00.000Z","resolved_at":"2025-02-12T02:58:00.000Z","monitoring_at":null,"status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250212_Increased_Error_Rates_Impacting_EU1_and_EU2_Public_Cloud_Environments.pdf](https://cdn.auth0.com/website/20250212_Increased_Error_Rates_Impacting_EU1_and_EU2_Public_Cloud_Environments.pdf)","created_at":"2025-03-12T18:24:25.101Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-12T18:24:25.560Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"2mc1w63yzdvp","incident_id":"mts58vv1ls8m","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"Services are restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-05T20:18:13.349Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-05T20:18:13.730Z","updated_at":"2025-03-05T20:19:39.003Z","display_at":"2025-02-12T02:58:00.000Z","deliver_notifications":true,"tweet_id":1897381154703204600,"id":"tnwh4mhdbqkn","incident_id":"mts58vv1ls8m","custom_tweet":null,"affected_components":[{"code":"d5lsh4j9yggd","name":"Auth0 Europe (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"v1pgd3tywjhd","name":"Auth0 Europe (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"8ljs2yczgq10","name":"Auth0 EU-2 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"k1ylsz4k42xt","name":"Auth0 EU-2 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Our Engineering team has identified an issue which briefly impacted customers for several minutes in our EU-1 and EU-1 public cloud regions on February 12, 2025. We are continuing to review this issue in further depth and the issue has since been fully resolved and mitigated.","created_at":"2025-03-05T20:16:34.373Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-05T20:16:34.861Z","updated_at":"2025-03-05T20:16:35.041Z","display_at":"2025-02-12T02:51:00.000Z","deliver_notifications":true,"tweet_id":1897380740142391300,"id":"hy60kw5b20ph","incident_id":"mts58vv1ls8m","custom_tweet":null,"affected_components":[{"code":"d5lsh4j9yggd","name":"Auth0 Europe (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"v1pgd3tywjhd","name":"Auth0 Europe (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"8ljs2yczgq10","name":"Auth0 EU-2 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"k1ylsz4k42xt","name":"Auth0 EU-2 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":true,"shared":false,"duration":420,"isPrivate":false}]}}},"Multifactor Authentication":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Management API":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-03-01":{"display":{"critical":false},"details":[{"id":"kgjvjs0bn4b1","name":"Elevated Errors in Manage Dashboard","created_at":"2025-03-01T21:57:00.000Z","started_at":"2025-03-01T21:57:00.000Z","resolved_at":"2025-03-02T01:17:00.000Z","monitoring_at":"2025-03-01T22:43:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250301\\_-Service\\_Interruptions\\_on\\_Auth0\\_Dashboard\\_for\\_Public\\_Cloud\\_Environments.pdf](https://cdn.auth0.com/blog/20250301_-Service_Interruptions_on_Auth0_Dashboard_for_Public_Cloud_Environments.pdf)","created_at":"2025-03-20T00:16:54.344Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-20T00:27:16.397Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"zb1f2jn77ttk","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"The Auth0 Dashboard and all impacted support websites (Auth0 Docs (auth0.com/docs), Support Center (support.auth0.com), and Status page (status.auth0.com)) have been stable, and errors have been resolved. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-02T01:19:22.067Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-02T01:19:22.376Z","updated_at":"2025-03-13T02:11:36.997Z","display_at":"2025-03-02T01:17:00.000Z","deliver_notifications":true,"tweet_id":1896007388672700700,"id":"yjszx90ssgpc","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The Manage service has been restored following the implementation of mitigation measures. We have placed additional safeguards to prevent recurrence and will continue to monitor the situation.","created_at":"2025-03-01T23:55:56.035Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T23:55:56.726Z","updated_at":"2025-03-01T23:55:57.418Z","display_at":"2025-03-01T23:52:00.000Z","deliver_notifications":true,"tweet_id":1895986393366843400,"id":"w8x8v4flv5f3","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We have identified that the Manage service has not fully recovered. Impacted users may experience temporary disruptions accessing the Auth0 Dashboard. Our teams are actively working to resolve the issue. We will provide another update within the next 30 minutes.","created_at":"2025-03-01T23:35:35.801Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T23:35:36.322Z","updated_at":"2025-03-01T23:35:37.037Z","display_at":"2025-03-01T23:34:00.000Z","deliver_notifications":true,"tweet_id":1895981274759897000,"id":"y6zgwxg7g27h","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"degraded_performance"}]},{"status":"monitoring","body":"The impacted services (https://manage.auth0.com, https://status.auth0.com and https://support.auth0.com) are currently recovering and we will continue to monitor the situation. If you are unable to access these resources, please try logging in again.","created_at":"2025-03-01T22:44:40.426Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:44:41.038Z","updated_at":"2025-03-01T22:44:41.641Z","display_at":"2025-03-01T22:43:00.000Z","deliver_notifications":true,"tweet_id":1895968459907068400,"id":"7pdfm5hlrk6w","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We have identified the root cause of the issue and are implementing a fix. We will continue to update every 15 minutes.","created_at":"2025-03-01T22:23:44.999Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:23:45.293Z","updated_at":"2025-03-01T22:23:45.551Z","display_at":"2025-03-01T22:21:00.000Z","deliver_notifications":true,"tweet_id":1895963192997867800,"id":"vdhxclm8r37l","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are continuing to investigate an ongoing issue where the Dashboard and the Auth0 Support Center might be temporarily unavailable.","created_at":"2025-03-01T22:13:51.109Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:13:51.455Z","updated_at":"2025-03-01T22:13:52.057Z","display_at":"2025-03-01T22:11:00.000Z","deliver_notifications":true,"tweet_id":1895960702164385800,"id":"xhhpg9nv3qz2","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"The Auth0 Manage Dashboard is unavailable, and our Engineers have been alerted. This does not affect your authentication transactions, and you can still make management transactions via our Management API. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-03-01T21:58:56.815Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T21:58:57.334Z","updated_at":"2025-03-01T21:58:57.599Z","display_at":"2025-03-01T21:57:00.000Z","deliver_notifications":true,"tweet_id":1895956952087470300,"id":"m752043j0d3w","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":2760,"isPrivate":false}]}}},"Auth0 Dashboard":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-03-01":{"display":{"critical":false},"details":[{"id":"lmx2rb3n68gz","name":"Elevated Errors in Manage Dashboard","created_at":"2025-03-01T20:21:00.000Z","started_at":"2025-03-01T20:21:00.000Z","resolved_at":"2025-03-01T21:00:00.000Z","monitoring_at":"2025-03-01T20:41:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250301\\_-Service\\_Interruptions\\_on\\_Auth0\\_Dashboard\\_for\\_Public\\_Cloud\\_Environments.pdf](https://cdn.auth0.com/blog/20250301_-Service_Interruptions_on_Auth0_Dashboard_for_Public_Cloud_Environments.pdf)","created_at":"2025-03-13T20:46:05.906Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-20T00:23:21.116Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"kwxxyhpjl0hv","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"The errors stopped at approximately 20:11 UTC and we have not seen any additional spikes at this time. Our engineering team is continuing to investigate the root cause of the issue. We will provide an analysis within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-01T21:02:05.366Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T21:02:05.664Z","updated_at":"2025-03-01T21:02:05.924Z","display_at":"2025-03-01T21:00:00.000Z","deliver_notifications":true,"tweet_id":1895942642455970300,"id":"wq9zdc7d91q1","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We applied a fix for the issue and are monitoring the system.","created_at":"2025-03-01T20:43:32.128Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T20:43:32.640Z","updated_at":"2025-03-01T20:43:33.988Z","display_at":"2025-03-01T20:41:00.000Z","deliver_notifications":true,"tweet_id":1895937974162092300,"id":"9x6l605yv9xz","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. Affected users are experiencing issues with Manage Dashboard. We are not seeing errors in Authentication and Management APIs at this time. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-03-01T20:25:52.856Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T20:25:53.513Z","updated_at":"2025-03-01T20:25:54.120Z","display_at":"2025-03-01T20:21:00.000Z","deliver_notifications":true,"tweet_id":1895933531723055400,"id":"st0sfwzsts92","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":1200,"isPrivate":false}]},"2025-02-28":{"display":{"critical":false},"details":[{"id":"jrk91w789h1m","name":"Elevated Errors in Manage Dashboard","created_at":"2025-02-28T16:06:00.000Z","started_at":"2025-02-28T16:06:00.000Z","resolved_at":"2025-02-28T16:59:00.000Z","monitoring_at":"2025-02-28T16:27:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250228-Service_Disruption_on_Auth0_Dashboard_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/20250228-Service_Disruption_on_Auth0_Dashboard_Public_Cloud_Environment.pdf)","created_at":"2025-03-13T20:32:20.243Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-13T20:32:20.687Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"d4kl6vr89sf9","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-02-28T16:59:46.449Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:59:46.762Z","updated_at":"2025-02-28T16:59:47.142Z","display_at":"2025-02-28T16:59:00.000Z","deliver_notifications":true,"tweet_id":1895519273977893400,"id":"kb7rypnzvt3c","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2025-02-28T16:38:12.726Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-28T16:38:12.726Z","display_at":"2025-02-28T16:38:12.726Z","deliver_notifications":false,"tweet_id":null,"id":"281ppftnmxmw","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"Users may have experienced an issue where administrators have partial account visibility when accessing the Manage Dashboard. We have identified the root cause and applied a fix. There is no active impact and we are continuing to monitor the situation.","created_at":"2025-02-28T16:28:45.294Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:28:47.306Z","updated_at":"2025-02-28T16:28:47.307Z","display_at":"2025-02-28T16:27:00.000Z","deliver_notifications":true,"tweet_id":1895511474623369700,"id":"110s2q9lc6jl","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-02-28T16:08:55.542Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:08:56.069Z","updated_at":"2025-02-28T16:08:56.298Z","display_at":"2025-02-28T16:06:00.000Z","deliver_notifications":true,"tweet_id":1895506478498521600,"id":"29pz7tpg87dc","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":1260,"isPrivate":false}]}}},"Tenant Logs":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"CDN":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Other":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}}}},"AU":{"Production":{"Authentication":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Machine to Machine":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Multifactor Authentication":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Management API":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-03-01":{"display":{"critical":false},"details":[{"id":"kgjvjs0bn4b1","name":"Elevated Errors in Manage Dashboard","created_at":"2025-03-01T21:57:00.000Z","started_at":"2025-03-01T21:57:00.000Z","resolved_at":"2025-03-02T01:17:00.000Z","monitoring_at":"2025-03-01T22:43:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250301\\_-Service\\_Interruptions\\_on\\_Auth0\\_Dashboard\\_for\\_Public\\_Cloud\\_Environments.pdf](https://cdn.auth0.com/blog/20250301_-Service_Interruptions_on_Auth0_Dashboard_for_Public_Cloud_Environments.pdf)","created_at":"2025-03-20T00:16:54.344Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-20T00:27:16.397Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"zb1f2jn77ttk","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"The Auth0 Dashboard and all impacted support websites (Auth0 Docs (auth0.com/docs), Support Center (support.auth0.com), and Status page (status.auth0.com)) have been stable, and errors have been resolved. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-02T01:19:22.067Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-02T01:19:22.376Z","updated_at":"2025-03-13T02:11:36.997Z","display_at":"2025-03-02T01:17:00.000Z","deliver_notifications":true,"tweet_id":1896007388672700700,"id":"yjszx90ssgpc","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The Manage service has been restored following the implementation of mitigation measures. We have placed additional safeguards to prevent recurrence and will continue to monitor the situation.","created_at":"2025-03-01T23:55:56.035Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T23:55:56.726Z","updated_at":"2025-03-01T23:55:57.418Z","display_at":"2025-03-01T23:52:00.000Z","deliver_notifications":true,"tweet_id":1895986393366843400,"id":"w8x8v4flv5f3","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We have identified that the Manage service has not fully recovered. Impacted users may experience temporary disruptions accessing the Auth0 Dashboard. Our teams are actively working to resolve the issue. We will provide another update within the next 30 minutes.","created_at":"2025-03-01T23:35:35.801Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T23:35:36.322Z","updated_at":"2025-03-01T23:35:37.037Z","display_at":"2025-03-01T23:34:00.000Z","deliver_notifications":true,"tweet_id":1895981274759897000,"id":"y6zgwxg7g27h","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"degraded_performance"}]},{"status":"monitoring","body":"The impacted services (https://manage.auth0.com, https://status.auth0.com and https://support.auth0.com) are currently recovering and we will continue to monitor the situation. If you are unable to access these resources, please try logging in again.","created_at":"2025-03-01T22:44:40.426Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:44:41.038Z","updated_at":"2025-03-01T22:44:41.641Z","display_at":"2025-03-01T22:43:00.000Z","deliver_notifications":true,"tweet_id":1895968459907068400,"id":"7pdfm5hlrk6w","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We have identified the root cause of the issue and are implementing a fix. We will continue to update every 15 minutes.","created_at":"2025-03-01T22:23:44.999Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:23:45.293Z","updated_at":"2025-03-01T22:23:45.551Z","display_at":"2025-03-01T22:21:00.000Z","deliver_notifications":true,"tweet_id":1895963192997867800,"id":"vdhxclm8r37l","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are continuing to investigate an ongoing issue where the Dashboard and the Auth0 Support Center might be temporarily unavailable.","created_at":"2025-03-01T22:13:51.109Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:13:51.455Z","updated_at":"2025-03-01T22:13:52.057Z","display_at":"2025-03-01T22:11:00.000Z","deliver_notifications":true,"tweet_id":1895960702164385800,"id":"xhhpg9nv3qz2","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"The Auth0 Manage Dashboard is unavailable, and our Engineers have been alerted. This does not affect your authentication transactions, and you can still make management transactions via our Management API. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-03-01T21:58:56.815Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T21:58:57.334Z","updated_at":"2025-03-01T21:58:57.599Z","display_at":"2025-03-01T21:57:00.000Z","deliver_notifications":true,"tweet_id":1895956952087470300,"id":"m752043j0d3w","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":2760,"isPrivate":false}]}}},"Auth0 Dashboard":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-03-01":{"display":{"critical":false},"details":[{"id":"lmx2rb3n68gz","name":"Elevated Errors in Manage Dashboard","created_at":"2025-03-01T20:21:00.000Z","started_at":"2025-03-01T20:21:00.000Z","resolved_at":"2025-03-01T21:00:00.000Z","monitoring_at":"2025-03-01T20:41:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250301\\_-Service\\_Interruptions\\_on\\_Auth0\\_Dashboard\\_for\\_Public\\_Cloud\\_Environments.pdf](https://cdn.auth0.com/blog/20250301_-Service_Interruptions_on_Auth0_Dashboard_for_Public_Cloud_Environments.pdf)","created_at":"2025-03-13T20:46:05.906Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-20T00:23:21.116Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"kwxxyhpjl0hv","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"The errors stopped at approximately 20:11 UTC and we have not seen any additional spikes at this time. Our engineering team is continuing to investigate the root cause of the issue. We will provide an analysis within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-01T21:02:05.366Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T21:02:05.664Z","updated_at":"2025-03-01T21:02:05.924Z","display_at":"2025-03-01T21:00:00.000Z","deliver_notifications":true,"tweet_id":1895942642455970300,"id":"wq9zdc7d91q1","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We applied a fix for the issue and are monitoring the system.","created_at":"2025-03-01T20:43:32.128Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T20:43:32.640Z","updated_at":"2025-03-01T20:43:33.988Z","display_at":"2025-03-01T20:41:00.000Z","deliver_notifications":true,"tweet_id":1895937974162092300,"id":"9x6l605yv9xz","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. Affected users are experiencing issues with Manage Dashboard. We are not seeing errors in Authentication and Management APIs at this time. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-03-01T20:25:52.856Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T20:25:53.513Z","updated_at":"2025-03-01T20:25:54.120Z","display_at":"2025-03-01T20:21:00.000Z","deliver_notifications":true,"tweet_id":1895933531723055400,"id":"st0sfwzsts92","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":1200,"isPrivate":false}]},"2025-02-28":{"display":{"critical":false},"details":[{"id":"jrk91w789h1m","name":"Elevated Errors in Manage Dashboard","created_at":"2025-02-28T16:06:00.000Z","started_at":"2025-02-28T16:06:00.000Z","resolved_at":"2025-02-28T16:59:00.000Z","monitoring_at":"2025-02-28T16:27:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250228-Service_Disruption_on_Auth0_Dashboard_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/20250228-Service_Disruption_on_Auth0_Dashboard_Public_Cloud_Environment.pdf)","created_at":"2025-03-13T20:32:20.243Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-13T20:32:20.687Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"d4kl6vr89sf9","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-02-28T16:59:46.449Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:59:46.762Z","updated_at":"2025-02-28T16:59:47.142Z","display_at":"2025-02-28T16:59:00.000Z","deliver_notifications":true,"tweet_id":1895519273977893400,"id":"kb7rypnzvt3c","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2025-02-28T16:38:12.726Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-28T16:38:12.726Z","display_at":"2025-02-28T16:38:12.726Z","deliver_notifications":false,"tweet_id":null,"id":"281ppftnmxmw","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"Users may have experienced an issue where administrators have partial account visibility when accessing the Manage Dashboard. We have identified the root cause and applied a fix. There is no active impact and we are continuing to monitor the situation.","created_at":"2025-02-28T16:28:45.294Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:28:47.306Z","updated_at":"2025-02-28T16:28:47.307Z","display_at":"2025-02-28T16:27:00.000Z","deliver_notifications":true,"tweet_id":1895511474623369700,"id":"110s2q9lc6jl","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-02-28T16:08:55.542Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:08:56.069Z","updated_at":"2025-02-28T16:08:56.298Z","display_at":"2025-02-28T16:06:00.000Z","deliver_notifications":true,"tweet_id":1895506478498521600,"id":"29pz7tpg87dc","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":1260,"isPrivate":false}]}}},"Tenant Logs":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"CDN":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Other":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}}}},"JP-1":{"Production":{"Authentication":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-02-20":{"display":{"critical":false},"details":[{"id":"f8zm19w4tp78","name":"Increased Error Rates for Authorization Extension","created_at":"2025-02-20T16:06:00.000Z","started_at":"2025-02-20T16:06:00.000Z","resolved_at":"2025-02-21T12:11:00.000Z","monitoring_at":null,"status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250221_Authorization_Extension_Issues_Impacting_US4_EU2_and_JP1_Public_Cloud.pdf](https://cdn.auth0.com/website/20250221_Authorization_Extension_Issues_Impacting_US4_EU2_and_JP1_Public_Cloud.pdf)","created_at":"2025-03-06T15:10:17.015Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-06T15:10:17.457Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"4hlg7lk7rgbk","incident_id":"f8zm19w4tp78","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-02-21T15:23:03.244Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-21T15:23:03.780Z","updated_at":"2025-02-21T15:23:04.521Z","display_at":"2025-02-21T12:11:00.000Z","deliver_notifications":true,"tweet_id":1892958219448033500,"id":"4plcbr0zp4r1","incident_id":"f8zm19w4tp78","custom_tweet":null,"affected_components":[{"code":"yv231hp9crt9","name":"Auth0 JP-1 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"4p7ywkz847d5","name":"Auth0 JP-1 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"8ljs2yczgq10","name":"Auth0 EU-2 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"k1ylsz4k42xt","name":"Auth0 EU-2 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"hxxlcttc9f78","name":"Auth0 US-4 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"r7x13gkjpdwk","name":"Auth0 US-4 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Our Engineering team has identified an issue which has impacted customers across our EU-2, JP-1 and US-4 Public Cloud region. This issue is now completely resolved and we are continuing to review the various error rate spikes which impacted customers across multiple time frames.","created_at":"2025-02-21T15:22:15.142Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-21T15:22:17.455Z","updated_at":"2025-02-21T15:22:17.457Z","display_at":"2025-02-20T16:06:00.000Z","deliver_notifications":true,"tweet_id":1892958024362561800,"id":"70vbhs58n48z","incident_id":"f8zm19w4tp78","custom_tweet":null,"affected_components":[{"code":"yv231hp9crt9","name":"Auth0 JP-1 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"4p7ywkz847d5","name":"Auth0 JP-1 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"8ljs2yczgq10","name":"Auth0 EU-2 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"k1ylsz4k42xt","name":"Auth0 EU-2 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"hxxlcttc9f78","name":"Auth0 US-4 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"r7x13gkjpdwk","name":"Auth0 US-4 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":true,"shared":false,"duration":72300,"isPrivate":false}]}}},"Machine to Machine":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-02-20":{"display":{"critical":false},"details":[{"id":"f8zm19w4tp78","name":"Increased Error Rates for Authorization Extension","created_at":"2025-02-20T16:06:00.000Z","started_at":"2025-02-20T16:06:00.000Z","resolved_at":"2025-02-21T12:11:00.000Z","monitoring_at":null,"status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250221_Authorization_Extension_Issues_Impacting_US4_EU2_and_JP1_Public_Cloud.pdf](https://cdn.auth0.com/website/20250221_Authorization_Extension_Issues_Impacting_US4_EU2_and_JP1_Public_Cloud.pdf)","created_at":"2025-03-06T15:10:17.015Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-06T15:10:17.457Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"4hlg7lk7rgbk","incident_id":"f8zm19w4tp78","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-02-21T15:23:03.244Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-21T15:23:03.780Z","updated_at":"2025-02-21T15:23:04.521Z","display_at":"2025-02-21T12:11:00.000Z","deliver_notifications":true,"tweet_id":1892958219448033500,"id":"4plcbr0zp4r1","incident_id":"f8zm19w4tp78","custom_tweet":null,"affected_components":[{"code":"yv231hp9crt9","name":"Auth0 JP-1 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"4p7ywkz847d5","name":"Auth0 JP-1 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"8ljs2yczgq10","name":"Auth0 EU-2 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"k1ylsz4k42xt","name":"Auth0 EU-2 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"hxxlcttc9f78","name":"Auth0 US-4 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"r7x13gkjpdwk","name":"Auth0 US-4 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Our Engineering team has identified an issue which has impacted customers across our EU-2, JP-1 and US-4 Public Cloud region. This issue is now completely resolved and we are continuing to review the various error rate spikes which impacted customers across multiple time frames.","created_at":"2025-02-21T15:22:15.142Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-21T15:22:17.455Z","updated_at":"2025-02-21T15:22:17.457Z","display_at":"2025-02-20T16:06:00.000Z","deliver_notifications":true,"tweet_id":1892958024362561800,"id":"70vbhs58n48z","incident_id":"f8zm19w4tp78","custom_tweet":null,"affected_components":[{"code":"yv231hp9crt9","name":"Auth0 JP-1 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"4p7ywkz847d5","name":"Auth0 JP-1 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"8ljs2yczgq10","name":"Auth0 EU-2 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"k1ylsz4k42xt","name":"Auth0 EU-2 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"hxxlcttc9f78","name":"Auth0 US-4 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"r7x13gkjpdwk","name":"Auth0 US-4 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":true,"shared":false,"duration":72300,"isPrivate":false}]}}},"Multifactor Authentication":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Management API":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-03-01":{"display":{"critical":false},"details":[{"id":"kgjvjs0bn4b1","name":"Elevated Errors in Manage Dashboard","created_at":"2025-03-01T21:57:00.000Z","started_at":"2025-03-01T21:57:00.000Z","resolved_at":"2025-03-02T01:17:00.000Z","monitoring_at":"2025-03-01T22:43:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250301\\_-Service\\_Interruptions\\_on\\_Auth0\\_Dashboard\\_for\\_Public\\_Cloud\\_Environments.pdf](https://cdn.auth0.com/blog/20250301_-Service_Interruptions_on_Auth0_Dashboard_for_Public_Cloud_Environments.pdf)","created_at":"2025-03-20T00:16:54.344Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-20T00:27:16.397Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"zb1f2jn77ttk","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"The Auth0 Dashboard and all impacted support websites (Auth0 Docs (auth0.com/docs), Support Center (support.auth0.com), and Status page (status.auth0.com)) have been stable, and errors have been resolved. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-02T01:19:22.067Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-02T01:19:22.376Z","updated_at":"2025-03-13T02:11:36.997Z","display_at":"2025-03-02T01:17:00.000Z","deliver_notifications":true,"tweet_id":1896007388672700700,"id":"yjszx90ssgpc","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The Manage service has been restored following the implementation of mitigation measures. We have placed additional safeguards to prevent recurrence and will continue to monitor the situation.","created_at":"2025-03-01T23:55:56.035Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T23:55:56.726Z","updated_at":"2025-03-01T23:55:57.418Z","display_at":"2025-03-01T23:52:00.000Z","deliver_notifications":true,"tweet_id":1895986393366843400,"id":"w8x8v4flv5f3","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We have identified that the Manage service has not fully recovered. Impacted users may experience temporary disruptions accessing the Auth0 Dashboard. Our teams are actively working to resolve the issue. We will provide another update within the next 30 minutes.","created_at":"2025-03-01T23:35:35.801Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T23:35:36.322Z","updated_at":"2025-03-01T23:35:37.037Z","display_at":"2025-03-01T23:34:00.000Z","deliver_notifications":true,"tweet_id":1895981274759897000,"id":"y6zgwxg7g27h","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"degraded_performance"}]},{"status":"monitoring","body":"The impacted services (https://manage.auth0.com, https://status.auth0.com and https://support.auth0.com) are currently recovering and we will continue to monitor the situation. If you are unable to access these resources, please try logging in again.","created_at":"2025-03-01T22:44:40.426Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:44:41.038Z","updated_at":"2025-03-01T22:44:41.641Z","display_at":"2025-03-01T22:43:00.000Z","deliver_notifications":true,"tweet_id":1895968459907068400,"id":"7pdfm5hlrk6w","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We have identified the root cause of the issue and are implementing a fix. We will continue to update every 15 minutes.","created_at":"2025-03-01T22:23:44.999Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:23:45.293Z","updated_at":"2025-03-01T22:23:45.551Z","display_at":"2025-03-01T22:21:00.000Z","deliver_notifications":true,"tweet_id":1895963192997867800,"id":"vdhxclm8r37l","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are continuing to investigate an ongoing issue where the Dashboard and the Auth0 Support Center might be temporarily unavailable.","created_at":"2025-03-01T22:13:51.109Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:13:51.455Z","updated_at":"2025-03-01T22:13:52.057Z","display_at":"2025-03-01T22:11:00.000Z","deliver_notifications":true,"tweet_id":1895960702164385800,"id":"xhhpg9nv3qz2","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"The Auth0 Manage Dashboard is unavailable, and our Engineers have been alerted. This does not affect your authentication transactions, and you can still make management transactions via our Management API. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-03-01T21:58:56.815Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T21:58:57.334Z","updated_at":"2025-03-01T21:58:57.599Z","display_at":"2025-03-01T21:57:00.000Z","deliver_notifications":true,"tweet_id":1895956952087470300,"id":"m752043j0d3w","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":2760,"isPrivate":false}]}}},"Auth0 Dashboard":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-03-01":{"display":{"critical":false},"details":[{"id":"lmx2rb3n68gz","name":"Elevated Errors in Manage Dashboard","created_at":"2025-03-01T20:21:00.000Z","started_at":"2025-03-01T20:21:00.000Z","resolved_at":"2025-03-01T21:00:00.000Z","monitoring_at":"2025-03-01T20:41:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250301\\_-Service\\_Interruptions\\_on\\_Auth0\\_Dashboard\\_for\\_Public\\_Cloud\\_Environments.pdf](https://cdn.auth0.com/blog/20250301_-Service_Interruptions_on_Auth0_Dashboard_for_Public_Cloud_Environments.pdf)","created_at":"2025-03-13T20:46:05.906Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-20T00:23:21.116Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"kwxxyhpjl0hv","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"The errors stopped at approximately 20:11 UTC and we have not seen any additional spikes at this time. Our engineering team is continuing to investigate the root cause of the issue. We will provide an analysis within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-01T21:02:05.366Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T21:02:05.664Z","updated_at":"2025-03-01T21:02:05.924Z","display_at":"2025-03-01T21:00:00.000Z","deliver_notifications":true,"tweet_id":1895942642455970300,"id":"wq9zdc7d91q1","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We applied a fix for the issue and are monitoring the system.","created_at":"2025-03-01T20:43:32.128Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T20:43:32.640Z","updated_at":"2025-03-01T20:43:33.988Z","display_at":"2025-03-01T20:41:00.000Z","deliver_notifications":true,"tweet_id":1895937974162092300,"id":"9x6l605yv9xz","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. Affected users are experiencing issues with Manage Dashboard. We are not seeing errors in Authentication and Management APIs at this time. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-03-01T20:25:52.856Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T20:25:53.513Z","updated_at":"2025-03-01T20:25:54.120Z","display_at":"2025-03-01T20:21:00.000Z","deliver_notifications":true,"tweet_id":1895933531723055400,"id":"st0sfwzsts92","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":1200,"isPrivate":false}]},"2025-02-28":{"display":{"critical":false},"details":[{"id":"jrk91w789h1m","name":"Elevated Errors in Manage Dashboard","created_at":"2025-02-28T16:06:00.000Z","started_at":"2025-02-28T16:06:00.000Z","resolved_at":"2025-02-28T16:59:00.000Z","monitoring_at":"2025-02-28T16:27:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250228-Service_Disruption_on_Auth0_Dashboard_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/20250228-Service_Disruption_on_Auth0_Dashboard_Public_Cloud_Environment.pdf)","created_at":"2025-03-13T20:32:20.243Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-13T20:32:20.687Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"d4kl6vr89sf9","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-02-28T16:59:46.449Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:59:46.762Z","updated_at":"2025-02-28T16:59:47.142Z","display_at":"2025-02-28T16:59:00.000Z","deliver_notifications":true,"tweet_id":1895519273977893400,"id":"kb7rypnzvt3c","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2025-02-28T16:38:12.726Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-28T16:38:12.726Z","display_at":"2025-02-28T16:38:12.726Z","deliver_notifications":false,"tweet_id":null,"id":"281ppftnmxmw","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"Users may have experienced an issue where administrators have partial account visibility when accessing the Manage Dashboard. We have identified the root cause and applied a fix. There is no active impact and we are continuing to monitor the situation.","created_at":"2025-02-28T16:28:45.294Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:28:47.306Z","updated_at":"2025-02-28T16:28:47.307Z","display_at":"2025-02-28T16:27:00.000Z","deliver_notifications":true,"tweet_id":1895511474623369700,"id":"110s2q9lc6jl","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-02-28T16:08:55.542Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:08:56.069Z","updated_at":"2025-02-28T16:08:56.298Z","display_at":"2025-02-28T16:06:00.000Z","deliver_notifications":true,"tweet_id":1895506478498521600,"id":"29pz7tpg87dc","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":1260,"isPrivate":false}]}}},"Tenant Logs":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"CDN":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Other":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}}}},"UK-1":{"Production":{"Authentication":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-02-19":{"display":{"critical":false},"details":[{"id":"s5h08yr9z6ld","name":"Increased Error rates in Authentication API","created_at":"2025-02-19T08:24:56.000Z","started_at":"2025-02-19T08:24:56.000Z","resolved_at":"2025-02-19T08:58:18.000Z","monitoring_at":null,"status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250219\\_Increased\\_Error\\_Rates\\_Impacting\\_US3\\_US4\\_UK1\\_Public\\_Cloud.pdf](https://cdn.auth0.com/website/20250219_Increased_Error_Rates_Impacting_US3_US4_UK1_Public_Cloud.pdf)","created_at":"2025-03-06T01:47:42.604Z","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2025-03-06T02:00:21.635Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"cg6fwylfdm0b","incident_id":"s5h08yr9z6ld","custom_tweet":"We published a postmortem on our February 21st incident: https://stspg.io/gtjbn6xwhpms","affected_components":null},{"status":"resolved","body":"Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-02-21T13:26:18.510Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-21T13:26:18.862Z","updated_at":"2025-02-21T13:26:48.020Z","display_at":"2025-02-19T08:58:18.000Z","deliver_notifications":true,"tweet_id":1892928838696616400,"id":"jxgj9cclyrsy","incident_id":"s5h08yr9z6ld","custom_tweet":null,"affected_components":[{"code":"9sw5plxrq0pv","name":"Auth0 UK-1 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"w8z5dxpjf0ny","name":"Auth0 UK-1 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Our Engineering has identified increased error rates which also impacted some customers in our UK-1 Public Cloud region earlier on February 19. This issue is now fully resolved and we are not seeing any further impact.","created_at":"2025-02-21T13:25:56.886Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-21T13:25:57.222Z","updated_at":"2025-02-21T13:26:33.888Z","display_at":"2025-02-19T08:24:56.000Z","deliver_notifications":true,"tweet_id":1892928747990634800,"id":"fsk88b7mq3sy","incident_id":"s5h08yr9z6ld","custom_tweet":null,"affected_components":[{"code":"9sw5plxrq0pv","name":"Auth0 UK-1 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"w8z5dxpjf0ny","name":"Auth0 UK-1 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":true,"shared":false,"duration":2002,"isPrivate":false}]}}},"Machine to Machine":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-02-19":{"display":{"critical":false},"details":[{"id":"s5h08yr9z6ld","name":"Increased Error rates in Authentication API","created_at":"2025-02-19T08:24:56.000Z","started_at":"2025-02-19T08:24:56.000Z","resolved_at":"2025-02-19T08:58:18.000Z","monitoring_at":null,"status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250219\\_Increased\\_Error\\_Rates\\_Impacting\\_US3\\_US4\\_UK1\\_Public\\_Cloud.pdf](https://cdn.auth0.com/website/20250219_Increased_Error_Rates_Impacting_US3_US4_UK1_Public_Cloud.pdf)","created_at":"2025-03-06T01:47:42.604Z","wants_twitter_update":true,"twitter_updated_at":null,"updated_at":"2025-03-06T02:00:21.635Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"cg6fwylfdm0b","incident_id":"s5h08yr9z6ld","custom_tweet":"We published a postmortem on our February 21st incident: https://stspg.io/gtjbn6xwhpms","affected_components":null},{"status":"resolved","body":"Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-02-21T13:26:18.510Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-21T13:26:18.862Z","updated_at":"2025-02-21T13:26:48.020Z","display_at":"2025-02-19T08:58:18.000Z","deliver_notifications":true,"tweet_id":1892928838696616400,"id":"jxgj9cclyrsy","incident_id":"s5h08yr9z6ld","custom_tweet":null,"affected_components":[{"code":"9sw5plxrq0pv","name":"Auth0 UK-1 (PROD) - User Authentication","old_status":"partial_outage","new_status":"operational"},{"code":"w8z5dxpjf0ny","name":"Auth0 UK-1 (PROD) - Machine to Machine Authentication","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"Our Engineering has identified increased error rates which also impacted some customers in our UK-1 Public Cloud region earlier on February 19. This issue is now fully resolved and we are not seeing any further impact.","created_at":"2025-02-21T13:25:56.886Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-21T13:25:57.222Z","updated_at":"2025-02-21T13:26:33.888Z","display_at":"2025-02-19T08:24:56.000Z","deliver_notifications":true,"tweet_id":1892928747990634800,"id":"fsk88b7mq3sy","incident_id":"s5h08yr9z6ld","custom_tweet":null,"affected_components":[{"code":"9sw5plxrq0pv","name":"Auth0 UK-1 (PROD) - User Authentication","old_status":"operational","new_status":"partial_outage"},{"code":"w8z5dxpjf0ny","name":"Auth0 UK-1 (PROD) - Machine to Machine Authentication","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":true,"shared":false,"duration":2002,"isPrivate":false}]}}},"Multifactor Authentication":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Management API":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-03-01":{"display":{"critical":false},"details":[{"id":"kgjvjs0bn4b1","name":"Elevated Errors in Manage Dashboard","created_at":"2025-03-01T21:57:00.000Z","started_at":"2025-03-01T21:57:00.000Z","resolved_at":"2025-03-02T01:17:00.000Z","monitoring_at":"2025-03-01T22:43:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250301\\_-Service\\_Interruptions\\_on\\_Auth0\\_Dashboard\\_for\\_Public\\_Cloud\\_Environments.pdf](https://cdn.auth0.com/blog/20250301_-Service_Interruptions_on_Auth0_Dashboard_for_Public_Cloud_Environments.pdf)","created_at":"2025-03-20T00:16:54.344Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-20T00:27:16.397Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"zb1f2jn77ttk","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"The Auth0 Dashboard and all impacted support websites (Auth0 Docs (auth0.com/docs), Support Center (support.auth0.com), and Status page (status.auth0.com)) have been stable, and errors have been resolved. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-02T01:19:22.067Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-02T01:19:22.376Z","updated_at":"2025-03-13T02:11:36.997Z","display_at":"2025-03-02T01:17:00.000Z","deliver_notifications":true,"tweet_id":1896007388672700700,"id":"yjszx90ssgpc","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The Manage service has been restored following the implementation of mitigation measures. We have placed additional safeguards to prevent recurrence and will continue to monitor the situation.","created_at":"2025-03-01T23:55:56.035Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T23:55:56.726Z","updated_at":"2025-03-01T23:55:57.418Z","display_at":"2025-03-01T23:52:00.000Z","deliver_notifications":true,"tweet_id":1895986393366843400,"id":"w8x8v4flv5f3","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We have identified that the Manage service has not fully recovered. Impacted users may experience temporary disruptions accessing the Auth0 Dashboard. Our teams are actively working to resolve the issue. We will provide another update within the next 30 minutes.","created_at":"2025-03-01T23:35:35.801Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T23:35:36.322Z","updated_at":"2025-03-01T23:35:37.037Z","display_at":"2025-03-01T23:34:00.000Z","deliver_notifications":true,"tweet_id":1895981274759897000,"id":"y6zgwxg7g27h","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"degraded_performance"}]},{"status":"monitoring","body":"The impacted services (https://manage.auth0.com, https://status.auth0.com and https://support.auth0.com) are currently recovering and we will continue to monitor the situation. If you are unable to access these resources, please try logging in again.","created_at":"2025-03-01T22:44:40.426Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:44:41.038Z","updated_at":"2025-03-01T22:44:41.641Z","display_at":"2025-03-01T22:43:00.000Z","deliver_notifications":true,"tweet_id":1895968459907068400,"id":"7pdfm5hlrk6w","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We have identified the root cause of the issue and are implementing a fix. We will continue to update every 15 minutes.","created_at":"2025-03-01T22:23:44.999Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:23:45.293Z","updated_at":"2025-03-01T22:23:45.551Z","display_at":"2025-03-01T22:21:00.000Z","deliver_notifications":true,"tweet_id":1895963192997867800,"id":"vdhxclm8r37l","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are continuing to investigate an ongoing issue where the Dashboard and the Auth0 Support Center might be temporarily unavailable.","created_at":"2025-03-01T22:13:51.109Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:13:51.455Z","updated_at":"2025-03-01T22:13:52.057Z","display_at":"2025-03-01T22:11:00.000Z","deliver_notifications":true,"tweet_id":1895960702164385800,"id":"xhhpg9nv3qz2","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"The Auth0 Manage Dashboard is unavailable, and our Engineers have been alerted. This does not affect your authentication transactions, and you can still make management transactions via our Management API. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-03-01T21:58:56.815Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T21:58:57.334Z","updated_at":"2025-03-01T21:58:57.599Z","display_at":"2025-03-01T21:57:00.000Z","deliver_notifications":true,"tweet_id":1895956952087470300,"id":"m752043j0d3w","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":2760,"isPrivate":false}]}}},"Auth0 Dashboard":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-03-01":{"display":{"critical":false},"details":[{"id":"lmx2rb3n68gz","name":"Elevated Errors in Manage Dashboard","created_at":"2025-03-01T20:21:00.000Z","started_at":"2025-03-01T20:21:00.000Z","resolved_at":"2025-03-01T21:00:00.000Z","monitoring_at":"2025-03-01T20:41:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250301\\_-Service\\_Interruptions\\_on\\_Auth0\\_Dashboard\\_for\\_Public\\_Cloud\\_Environments.pdf](https://cdn.auth0.com/blog/20250301_-Service_Interruptions_on_Auth0_Dashboard_for_Public_Cloud_Environments.pdf)","created_at":"2025-03-13T20:46:05.906Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-20T00:23:21.116Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"kwxxyhpjl0hv","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"The errors stopped at approximately 20:11 UTC and we have not seen any additional spikes at this time. Our engineering team is continuing to investigate the root cause of the issue. We will provide an analysis within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-01T21:02:05.366Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T21:02:05.664Z","updated_at":"2025-03-01T21:02:05.924Z","display_at":"2025-03-01T21:00:00.000Z","deliver_notifications":true,"tweet_id":1895942642455970300,"id":"wq9zdc7d91q1","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We applied a fix for the issue and are monitoring the system.","created_at":"2025-03-01T20:43:32.128Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T20:43:32.640Z","updated_at":"2025-03-01T20:43:33.988Z","display_at":"2025-03-01T20:41:00.000Z","deliver_notifications":true,"tweet_id":1895937974162092300,"id":"9x6l605yv9xz","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. Affected users are experiencing issues with Manage Dashboard. We are not seeing errors in Authentication and Management APIs at this time. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-03-01T20:25:52.856Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T20:25:53.513Z","updated_at":"2025-03-01T20:25:54.120Z","display_at":"2025-03-01T20:21:00.000Z","deliver_notifications":true,"tweet_id":1895933531723055400,"id":"st0sfwzsts92","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":1200,"isPrivate":false}]},"2025-02-28":{"display":{"critical":false},"details":[{"id":"jrk91w789h1m","name":"Elevated Errors in Manage Dashboard","created_at":"2025-02-28T16:06:00.000Z","started_at":"2025-02-28T16:06:00.000Z","resolved_at":"2025-02-28T16:59:00.000Z","monitoring_at":"2025-02-28T16:27:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250228-Service_Disruption_on_Auth0_Dashboard_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/20250228-Service_Disruption_on_Auth0_Dashboard_Public_Cloud_Environment.pdf)","created_at":"2025-03-13T20:32:20.243Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-13T20:32:20.687Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"d4kl6vr89sf9","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-02-28T16:59:46.449Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:59:46.762Z","updated_at":"2025-02-28T16:59:47.142Z","display_at":"2025-02-28T16:59:00.000Z","deliver_notifications":true,"tweet_id":1895519273977893400,"id":"kb7rypnzvt3c","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2025-02-28T16:38:12.726Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-02-28T16:38:12.726Z","display_at":"2025-02-28T16:38:12.726Z","deliver_notifications":false,"tweet_id":null,"id":"281ppftnmxmw","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"Users may have experienced an issue where administrators have partial account visibility when accessing the Manage Dashboard. We have identified the root cause and applied a fix. There is no active impact and we are continuing to monitor the situation.","created_at":"2025-02-28T16:28:45.294Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:28:47.306Z","updated_at":"2025-02-28T16:28:47.307Z","display_at":"2025-02-28T16:27:00.000Z","deliver_notifications":true,"tweet_id":1895511474623369700,"id":"110s2q9lc6jl","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-02-28T16:08:55.542Z","wants_twitter_update":true,"twitter_updated_at":"2025-02-28T16:08:56.069Z","updated_at":"2025-02-28T16:08:56.298Z","display_at":"2025-02-28T16:06:00.000Z","deliver_notifications":true,"tweet_id":1895506478498521600,"id":"29pz7tpg87dc","incident_id":"jrk91w789h1m","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":1260,"isPrivate":false}]}}},"Tenant Logs":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"CDN":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Other":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}}}},"CA-1":{"Production":{"Authentication":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Machine to Machine":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Multifactor Authentication":{"availability":{"uptime":"99.999%+","days":90},"timeline":{}},"Management API":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-03-01":{"display":{"critical":false},"details":[{"id":"kgjvjs0bn4b1","name":"Elevated Errors in Manage Dashboard","created_at":"2025-03-01T21:57:00.000Z","started_at":"2025-03-01T21:57:00.000Z","resolved_at":"2025-03-02T01:17:00.000Z","monitoring_at":"2025-03-01T22:43:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250301\\_-Service\\_Interruptions\\_on\\_Auth0\\_Dashboard\\_for\\_Public\\_Cloud\\_Environments.pdf](https://cdn.auth0.com/blog/20250301_-Service_Interruptions_on_Auth0_Dashboard_for_Public_Cloud_Environments.pdf)","created_at":"2025-03-20T00:16:54.344Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-20T00:27:16.397Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"zb1f2jn77ttk","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"The Auth0 Dashboard and all impacted support websites (Auth0 Docs (auth0.com/docs), Support Center (support.auth0.com), and Status page (status.auth0.com)) have been stable, and errors have been resolved. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-02T01:19:22.067Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-02T01:19:22.376Z","updated_at":"2025-03-13T02:11:36.997Z","display_at":"2025-03-02T01:17:00.000Z","deliver_notifications":true,"tweet_id":1896007388672700700,"id":"yjszx90ssgpc","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The Manage service has been restored following the implementation of mitigation measures. We have placed additional safeguards to prevent recurrence and will continue to monitor the situation.","created_at":"2025-03-01T23:55:56.035Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T23:55:56.726Z","updated_at":"2025-03-01T23:55:57.418Z","display_at":"2025-03-01T23:52:00.000Z","deliver_notifications":true,"tweet_id":1895986393366843400,"id":"w8x8v4flv5f3","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"degraded_performance","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We have identified that the Manage service has not fully recovered. Impacted users may experience temporary disruptions accessing the Auth0 Dashboard. Our teams are actively working to resolve the issue. We will provide another update within the next 30 minutes.","created_at":"2025-03-01T23:35:35.801Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T23:35:36.322Z","updated_at":"2025-03-01T23:35:37.037Z","display_at":"2025-03-01T23:34:00.000Z","deliver_notifications":true,"tweet_id":1895981274759897000,"id":"y6zgwxg7g27h","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"degraded_performance"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"degraded_performance"}]},{"status":"monitoring","body":"The impacted services (https://manage.auth0.com, https://status.auth0.com and https://support.auth0.com) are currently recovering and we will continue to monitor the situation. If you are unable to access these resources, please try logging in again.","created_at":"2025-03-01T22:44:40.426Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:44:41.038Z","updated_at":"2025-03-01T22:44:41.641Z","display_at":"2025-03-01T22:43:00.000Z","deliver_notifications":true,"tweet_id":1895968459907068400,"id":"7pdfm5hlrk6w","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"operational"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We have identified the root cause of the issue and are implementing a fix. We will continue to update every 15 minutes.","created_at":"2025-03-01T22:23:44.999Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:23:45.293Z","updated_at":"2025-03-01T22:23:45.551Z","display_at":"2025-03-01T22:21:00.000Z","deliver_notifications":true,"tweet_id":1895963192997867800,"id":"vdhxclm8r37l","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are continuing to investigate an ongoing issue where the Dashboard and the Auth0 Support Center might be temporarily unavailable.","created_at":"2025-03-01T22:13:51.109Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T22:13:51.455Z","updated_at":"2025-03-01T22:13:52.057Z","display_at":"2025-03-01T22:11:00.000Z","deliver_notifications":true,"tweet_id":1895960702164385800,"id":"xhhpg9nv3qz2","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"partial_outage","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"The Auth0 Manage Dashboard is unavailable, and our Engineers have been alerted. This does not affect your authentication transactions, and you can still make management transactions via our Management API. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.","created_at":"2025-03-01T21:58:56.815Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T21:58:57.334Z","updated_at":"2025-03-01T21:58:57.599Z","display_at":"2025-03-01T21:57:00.000Z","deliver_notifications":true,"tweet_id":1895956952087470300,"id":"m752043j0d3w","incident_id":"kgjvjs0bn4b1","custom_tweet":null,"affected_components":[{"code":"vvjb7ht92cj7","name":"Auth0 Europe (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"p8fm5r69xqnk","name":"Auth0 Australia (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"y35tf829tyxm","name":"Auth0 US (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"0flsm2wkjbwg","name":"Auth0 US-3 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"bxnq230pbl6m","name":"Auth0 JP-1 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"4x68vw06qwhb","name":"Auth0 EU-2 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"yn5mjl2hsdkm","name":"Auth0 US-4 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"qbhzwhsdjnhz","name":"Auth0 UK-1 (PROD) - Management API","old_status":"operational","new_status":"partial_outage"},{"code":"s1krl8tpjkq2","name":"Auth0 CA-1 (PROD) - Mangement API","old_status":"operational","new_status":"partial_outage"}]}],"authenticationAffected":false,"shared":false,"duration":2760,"isPrivate":false}]}}},"Auth0 Dashboard":{"availability":{"uptime":"99.999%+","days":90},"timeline":{"2025-03-01":{"display":{"critical":false},"details":[{"id":"lmx2rb3n68gz","name":"Elevated Errors in Manage Dashboard","created_at":"2025-03-01T20:21:00.000Z","started_at":"2025-03-01T20:21:00.000Z","resolved_at":"2025-03-01T21:00:00.000Z","monitoring_at":"2025-03-01T20:41:00.000Z","status":"postmortem","impact":"major","incident_updates":[{"status":"postmortem","body":"A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250301\\_-Service\\_Interruptions\\_on\\_Auth0\\_Dashboard\\_for\\_Public\\_Cloud\\_Environments.pdf](https://cdn.auth0.com/blog/20250301_-Service_Interruptions_on_Auth0_Dashboard_for_Public_Cloud_Environments.pdf)","created_at":"2025-03-13T20:46:05.906Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-03-20T00:23:21.116Z","display_at":null,"deliver_notifications":true,"tweet_id":null,"id":"kwxxyhpjl0hv","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":null},{"status":"resolved","body":"The errors stopped at approximately 20:11 UTC and we have not seen any additional spikes at this time. Our engineering team is continuing to investigate the root cause of the issue. We will provide an analysis within 14 days. We sincerely apologize for the impact this had on you and your users.","created_at":"2025-03-01T21:02:05.366Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T21:02:05.664Z","updated_at":"2025-03-01T21:02:05.924Z","display_at":"2025-03-01T21:00:00.000Z","deliver_notifications":true,"tweet_id":1895942642455970300,"id":"wq9zdc7d91q1","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We applied a fix for the issue and are monitoring the system.","created_at":"2025-03-01T20:43:32.128Z","wants_twitter_update":true,"twitter_updated_at":"2025-03-01T20:43:32.640Z","updated_at":"2025-03-01T20:43:33.988Z","display_at":"2025-03-01T20:41:00.000Z","deliver_notifications":true,"tweet_id":1895937974162092300,"id":"9x6l605yv9xz","incident_id":"lmx2rb3n68gz","custom_tweet":null,"affected_components":[{"code":"3dnb1jpnndpp","name":"Auth0 Europe (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"4sl7j7r3k5s5","name":"Auth0 Australia (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0pncgh6vbpkw","name":"Auth0 US (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"fyp0c0s7xkst","name":"Auth0 US-3 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"hzp1qfv7skxz","name":"Auth0 JP-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"rghgzqfw9rnh","name":"Auth0 EU-2 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"6nk9vnkmspzd","name":"Auth0 US-4 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"0yq3m2vp1mfg","name":"Auth0 UK-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"},{"code":"7dj1yln0mppw","name":"Auth0 CA-1 (PROD) - Auth0 Dashboard","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an incident that impacted our services. Affected users are experiencing issues with Manage Dashboard. We are not seeing errors in Authentication and Management APIs at this time. Our team is actively working to understand the root cause and mitigate the issue. 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A root cause analysis (RCA) will be posted here within 14 days. 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