CINXE.COM
CES survey software | Measure CES in minutes. Try Free
<!DOCTYPE html><!-- Last Published: Fri Nov 22 2024 14:59:49 GMT+0000 (Coordinated Universal Time) --><html data-wf-domain="web.survicate.com" data-wf-page="66013d0b89f0cd308fc0edab" data-wf-site="5fca234a1c4867bb3d78dced" lang="en"><head><meta charset="utf-8"/><title>CES survey software | Measure CES in minutes. Try Free</title><meta content="Measure Customer Effort Score (CES) to create smooth interactions. Gather and analyze CES data to predict customer churn, retention rate, and future growth." name="description"/><meta content="CES survey software | Measure CES in minutes. Try Free" property="og:title"/><meta content="Measure Customer Effort Score (CES) to create smooth interactions. Gather and analyze CES data to predict customer churn, retention rate, and future growth." property="og:description"/><meta content="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c236205b545656f2bd7c05_OG-ces-lp.png" property="og:image"/><meta content="CES survey software | Measure CES in minutes. Try Free" property="twitter:title"/><meta content="Measure Customer Effort Score (CES) to create smooth interactions. Gather and analyze CES data to predict customer churn, retention rate, and future growth." property="twitter:description"/><meta content="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c236205b545656f2bd7c05_OG-ces-lp.png" property="twitter:image"/><meta property="og:type" content="website"/><meta content="summary_large_image" name="twitter:card"/><meta content="width=device-width, initial-scale=1" name="viewport"/><link href="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/css/survicate.715da1c73.min.css" rel="stylesheet" type="text/css"/><script type="text/javascript">!function(o,c){var n=c.documentElement,t=" w-mod-";n.className+=t+"js",("ontouchstart"in o||o.DocumentTouch&&c instanceof DocumentTouch)&&(n.className+=t+"touch")}(window,document);</script><link href="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60e8093686555a3eebc105b5_survicate-icon%20(1).png" rel="shortcut icon" type="image/x-icon"/><link href="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6350f895b0b2fed776cdf2fe_Survicate_ICON%20x3(2).png" rel="apple-touch-icon"/><!-- CookiePro --> <script async src="https://cookie-cdn.cookiepro.com/consent/9ddfd377-119e-45a8-afdb-fa9ea4d6f80b/otSDKStub.js" type="text/javascript" charset="UTF-8" data-domain-script="9ddfd377-119e-45a8-afdb-fa9ea4d6f80b" ></script> <script async type="text/javascript"> function OptanonWrapper() { } </script> <!-- End of CookiePro --> <!-- Google Tag Manager --> <script async> (function(w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src = 'https://gtm.survicate.com/?id=' + i + dl; f.parentNode.insertBefore(j, f); })(window, document, 'script', 'dataLayer', 'GTM-TM4GDX'); </script> <!-- End Google Tag Manager --> <meta name="google-site-verification" content="g3HFDvSX_044sRruv947MABAzPcmD7X5s8JSJUHIY08" /> <meta name="facebook-domain-verification" content="rlwsba9qm78fl1ymm25lty49s2wd1y" /> <!-- Google Tag Manager (noscript) --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-TM4GDX" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- End Google Tag Manager (noscript) --> <!-- Intercom --> <script > window.intercomSettings = { api_base: "https://api-iam.intercom.io", app_id: "oevz15jg" }; </script> <script> // We pre-filled your app ID in the widget URL: 'https://widget.intercom.io/widget/oevz15jg' (function(){var w=window;var ic=w.Intercom;if(typeof ic==="function"){ic('reattach_activator');ic('update',w.intercomSettings);}else{var d=document;var i=function(){i.c(arguments);};i.q=[];i.c=function(args){i.q.push(args);};w.Intercom=i;var l=function(){var s=d.createElement('script');s.type='text/javascript';s.async=true;s.src='https://widget.intercom.io/widget/oevz15jg';var x=d.getElementsByTagName('script')[0];x.parentNode.insertBefore(s,x);};if(document.readyState==='complete'){l();}else if(w.attachEvent){w.attachEvent('onload',l);}else{w.addEventListener('load',l,false);}}})(); </script> <!-- End of Intercom --> <link rel="icon" type="image/x-icon" href="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/65410e13dfcf95515d4fd161_favicon.png"> <!-- Start VWO Async SmartCode --> <link rel="preconnect" href="https://dev.visualwebsiteoptimizer.com" /> <script type='text/javascript' id='vwoCode'> window._vwo_code || (function() { var account_id=830041, version=2.1, settings_tolerance=2000, hide_element='body', hide_element_style = 'opacity:0 !important;filter:alpha(opacity=0) !important;background:none !important;transition:none !important;', /* DO NOT EDIT BELOW THIS LINE */ f=false,w=window,d=document,v=d.querySelector('#vwoCode'),cK='_vwo_'+account_id+'_settings',cc={};try{var c=JSON.parse(localStorage.getItem('_vwo_'+account_id+'_config'));cc=c&&typeof c==='object'?c:{}}catch(e){}var stT=cc.stT==='session'?w.sessionStorage:w.localStorage;code={nonce:v&&v.nonce,use_existing_jquery:function(){return typeof use_existing_jquery!=='undefined'?use_existing_jquery:undefined},library_tolerance:function(){return typeof library_tolerance!=='undefined'?library_tolerance:undefined},settings_tolerance:function(){return cc.sT||settings_tolerance},hide_element_style:function(){return'{'+(cc.hES||hide_element_style)+'}'},hide_element:function(){if(performance.getEntriesByName('first-contentful-paint')[0]){return''}return typeof cc.hE==='string'?cc.hE:hide_element},getVersion:function(){return version},finish:function(e){if(!f){f=true;var t=d.getElementById('_vis_opt_path_hides');if(t)t.parentNode.removeChild(t);if(e)(new Image).src='https://dev.visualwebsiteoptimizer.com/ee.gif?a='+account_id+e}},finished:function(){return f},addScript:function(e){var t=d.createElement('script');t.type='text/javascript';if(e.src){t.src=e.src}else{t.text=e.text}v&&t.setAttribute('nonce',v.nonce);d.getElementsByTagName('head')[0].appendChild(t)},load:function(e,t){var n=this.getSettings(),i=d.createElement('script'),r=this;t=t||{};if(n){i.textContent=n;d.getElementsByTagName('head')[0].appendChild(i);if(!w.VWO||VWO.caE){stT.removeItem(cK);r.load(e)}}else{var o=new XMLHttpRequest;o.open('GET',e,true);o.withCredentials=!t.dSC;o.responseType=t.responseType||'text';o.onload=function(){if(t.onloadCb){return t.onloadCb(o,e)}if(o.status===200||o.status===304){_vwo_code.addScript({text:o.responseText})}else{_vwo_code.finish('&e=loading_failure:'+e)}};o.onerror=function(){if(t.onerrorCb){return t.onerrorCb(e)}_vwo_code.finish('&e=loading_failure:'+e)};o.send()}},getSettings:function(){try{var e=stT.getItem(cK);if(!e){return}e=JSON.parse(e);if(Date.now()>e.e){stT.removeItem(cK);return}return e.s}catch(e){return}},init:function(){if(d.URL.indexOf('__vwo_disable__')>-1)return;var e=this.settings_tolerance();w._vwo_settings_timer=setTimeout(function(){_vwo_code.finish();stT.removeItem(cK)},e);var t;if(this.hide_element()!=='body'){t=d.createElement('style');var n=this.hide_element(),i=n?n+this.hide_element_style():'',r=d.getElementsByTagName('head')[0];t.setAttribute('id','_vis_opt_path_hides');v&&t.setAttribute('nonce',v.nonce);t.setAttribute('type','text/css');if(t.styleSheet)t.styleSheet.cssText=i;else t.appendChild(d.createTextNode(i));r.appendChild(t)}else{t=d.getElementsByTagName('head')[0];var i=d.createElement('div');i.style.cssText='z-index: 2147483647 !important;position: fixed !important;left: 0 !important;top: 0 !important;width: 100% !important;height: 100% !important;background: white !important;';i.setAttribute('id','_vis_opt_path_hides');i.classList.add('_vis_hide_layer');t.parentNode.insertBefore(i,t.nextSibling)}var o=window._vis_opt_url||d.URL,s='https://dev.visualwebsiteoptimizer.com/j.php?a='+account_id+'&u='+encodeURIComponent(o)+'&vn='+version;if(w.location.search.indexOf('_vwo_xhr')!==-1){this.addScript({src:s})}else{this.load(s+'&x=true')}}};w._vwo_code=code;code.init();})(); </script> <!-- End VWO Async SmartCode --> <!-- Global styles --> <style> .article-content-primary,.primary-btn,.primary-btn-chat-with-us,.primary-btn-green,.primary-btn-orange,.primary-btn-short,.primary-btn-small,.sign-up-free-prime-btn{background-position:50% 50%;background-size:0 0}#onetrust-banner-sdk #onetrust-policy-text :hover,.ot-always-active,.single_accordion:hover .accordion-title,.single_accordion:hover .accordion_title{color:#5f10f5!important}.according_image_hover,.d-none,.faq_hidden,.nav-dropdown-list-item .nav-link-dropdown-list-item-link-icone-hover,.nav-dropdown-list-item:hover .nav-link-dropdown-list-item-link-icone-nonhover,.nav-link-dropdown-list-item-link:hover>.nav-link-dropdown-list-item-link-icones-wrapper .nav-link-dropdown-list-item-link-icone-nonhover,.nav-link-dropdown-list-item-link>.nav-link-dropdown-list-item-link-icones-wrapper .nav-link-dropdown-list-item-link-icone-hover,.ot-floating-button__front.custom-persistent-icon,.single_accordion .according_image_open,.single_accordion .w--open .according_image,.single_accordion:hover .according_image,.single_accordion:hover .w--open .according_image,.single_accordion:hover .w--open .according_image_hover{display:none}.d-block,.nav-dropdown-list-item .nav-link-dropdown-list-item-link-icone-nonhover,.nav-dropdown-list-item:hover .nav-link-dropdown-list-item-link-icone-hover,.nav-link-dropdown-list-item-link:hover>.nav-link-dropdown-list-item-link-icones-wrapper .nav-link-dropdown-list-item-link-icone-hover,.nav-link-dropdown-list-item-link>.nav-link-dropdown-list-item-link-icones-wrapper .nav-link-dropdown-list-item-link-icone-nonhover,.single_accordion .w--open .according_image_open,.single_accordion:hover .according_image_hover,.tocitem{display:block}.primary-btn,.primary-btn-chat-with-us,.primary-btn-green,.primary-btn-short,.primary-btn-small,.sign-up-free-prime-btn{position:relative;display:inline-block;background-image:url(https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/628782113ab35941edc83885_Union.svg);background-repeat:no-repeat;transition:background-size .8s,color .8s,background-color .8s,border-color .1s}#cookie-banner-info-link,#cookie-banner-mod-link:hover,#cookie-banner-reject-link,.active-menu-item,.nav-active,.nav-active>.nav-link-item{color:#5f10f5}footer .w-dropdown{z-index:0}.book-demo:hover,.light-btn-green.book-demo:hover{color:#ff6d29!important;background:rgba(255,109,41,.1)!important}.primary-btn-chat-with-us:hover,.primary-btn-green:hover,.primary-btn-short:hover,.primary-btn-small:hover,.primary-btn:hover,.sign-up-free-prime-btn:hover{background-size:1000% 1000%;background-color:#ff6d29}.primary-btn-chat-with-us{padding:12px 24px;justify-content:center;border:0 transparent;border-radius:90px;background-color:#5f10f5;color:#f1f1f1;font-size:1em;line-height:20px;font-weight:700}.article-content-primary,.primary-btn-orange{display:inline-block;background-repeat:no-repeat;transition:background-size .2s,color .2s,border-color .1s;position:relative}.article-content-primary{margin-bottom:20px;background-color:#5f10f5;background-image:linear-gradient(#ff6d29,#ff6d29);border-radius:28px;color:#f1f1f1!important;font-size:14px;line-height:20px;font-weight:600!important;padding:14px 24px;font-family:Inter;cursor:pointer;border:none!important}.tocitem,.tocitem a{font-size:16px;line-height:22px;margin-top:20px;color:#5f0ff5}.tocitem,.tocitem a,.tocitem strong{font-weight:500!important}.article-content-primary:hover{color:#f1f1f1!important;border:none!important;background-size:100% 100%}.primary-btn-orange{background-image:linear-gradient(#5f10f5,#5f10f5)}.post-main-text.w-richtext .template-iframe.mobile,.post-main-text.w-richtext .w-embed.w-iframe.intercom-embed,.template-iframe{background-color:#5e10f6;background-repeat:no-repeat;background-position:center top}.primary-btn-orange:hover{background-size:100% 100%}.tocitem a:hover,.tocitem:hover{color:#666}.nav-link-dropdown-list-item-link:hover .nav-link-dropdown-list-item-link-subtext,.tocitem span,.tocitem:active{color:#171d1a}.single_accordion:hover .w--open .accordion_title{color:#171d1a!important}.single_accordion .w--open .accordion_title{color:#666!important}.template-iframe{background-image:url(https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/628e0b5e9df441551ade47b1_ienvzvcoyq2wagd1fyaj.jpeg);background-size:cover}.w-richtext-figure-type-image a{border-bottom:0!important}.post-main-text h2 a{margin-top:20px;margin-bottom:24px;line-height:64px;font-weight:800;color:#171d1a;border-bottom:1px solid #5f0ff5}.post-main-text h2 a:hover{color:#5f0ff5;border-bottom:1px solid #171d1a}.post-main-text.w-richtext .w-embed.w-iframe{position:relative;width:100%;height:420px;padding:0;overflow:hidden;border-radius:8px;border:1px solid transparent;margin-bottom:20px}.post-main-text.w-richtext .template-iframe{width:145%;height:145%;zoom:1.1;-moz-transform:scale(.7);-moz-transform-origin:0 0;-o-transform:scale(.7);-o-transform-origin:0 0;-webkit-transform:scale(.7);-webkit-transform-origin:0 0}.post-main-text.w-richtext .template-iframe.web{transform:scale(.9);padding:0 0 16%;position:absolute;left:-30%}.post-main-text.w-richtext .iframe-background{background-image:url(https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/620f5d2643f963532fcf093c_Zrzut-ekranu-2022-02-18-o-09.46.31.svg);background-color:#ccc;background-position:top;background-repeat:no-repeat;background-size:cover}.post-main-text.w-richtext .template-iframe.mobile{background-image:url(https://cdn.prod.website-files.com/62f60c6fa46a29932a6531c3/62f60c6fa46a2971dc65361c_mobile.5001faf8c0aad097d74c.svg);background-size:60%;padding:0 40%}.post-main-text.w-richtext .w-embed.w-iframe.intercom-embed{position:relative;padding:0;border-radius:8px;overflow:hidden;background-image:url(https://cdn.prod.website-files.com/630357a49b4a8b66d50c4979/630369548645072890503a95_intercom-preview.svg);background-size:40%}.post-main-text.w-richtext .template-iframe.intercom{background-color:transparent;background-image:none;border:0;left:50%;position:absolute;top:60%;transform:translate(-21.5%,-50%);z-index:1}@media only screen and (max-width:991px){.post-main-text.w-richtext .template-iframe.intercom{transform:translate(-19%,-50%)}.nav-ext,.nav-ext-bg,.nav-ext-wrapper{display:none!important}}@media only screen and (max-width:479px){.post-main-text.w-richtext .template-iframe.web{transform:scale(.7);padding:0;position:static;left:0}.post-main-text.w-richtext .template-iframe.mobile{padding:0 20%}.post-main-text.w-richtext .w-embed.w-iframe.intercom-embed{background-image:none}.post-main-text.w-richtext .template-iframe.intercom{transform:translate(-35%,-50%)}.book-demo{margin-left:0!important}}@media only screen and (max-width:380px){.post-main-text.w-richtext .template-iframe.intercom{transform:translate(-40%,-50%)}}.description-image-wrapper,.description-single-wrapper{justify-self:center!important}@media only screen and (max-width:992px) and (min-width:1060px){.book-demo-btn-nav{display:none}}@media only screen and (max-width:1255px){.logo{display:none}.logo-mobile{display:block}.main-logo{width:auto}}@media only screen and (min-width:991px) and (max-width:1210px){.nav-items-wrapper{padding:0 15px}.nav-items-wrapper .logo{display:none}.nav-items-wrapper .logo-mobile{display:block}.nav-items-wrapper .nav-menu{margin-right:15px;justify-content:end}}.navbarFixed{position:fixed;top:0!important}.hero-background .svg-wrapper{align-items:start}.nav-items-wrapper :focus{outline:0}.navbar-wrapper .w-nav-overlay{position:static!important}.nav-active>.down-arrow{transform-origin:60% 50%;transform:rotate(180deg);padding-bottom:15px;color:#5f10f5}.drop-active{display:flex!important;opacity:1;animation-name:fadeInOpacity;animation-iteration-count:1;animation-timing-function:ease-in;animation-duration:250ms}@keyframes fadeInOpacity{0%{opacity:0}100%{opacity:1}}#ot-sdk-btn{outline:0!important}#cookie-banner-info-link,#cookie-banner-mod-link,#cookie-banner-reject-link,#onetrust-banner-sdk #onetrust-policy-text *{font-weight:700!important;cursor:pointer!important}@media only screen and (max-width:600px){#onetrust-banner-sdk #onetrust-policy-text{margin:8px 0 0!important;font-size:9px!important;line-height:1.4!important}#cookie-banner-info-link,#cookie-banner-mod-link,#cookie-banner-reject-link{background-color:#5f10f5;border-color:#5f10f5;color:#f1f1f1;font-size:9px!important;padding:8px!important;margin:8px 0!important}#onetrust-policy{margin-top:8px!important}#onetrust-accept-btn-handler{margin:0 0 10px!important;font-size:11px!important;padding:8px!important}}#onetrust-banner-sdk .ot-close-icon,#onetrust-pc-btn-handler,#onetrust-reject-all-handler{display:none!important}#onetrust-pc-sdk .ot-tgl input:checked+.ot-switch .ot-switch-nob{background-color:#5f10f545!important;border:1px solid #5f10f545!important}#onetrust-pc-sdk .ot-tgl input:checked+.ot-switch .ot-switch-nob:before{background-color:#5f10f5!important;border-color:#5f10f5!important}.calendly-overlay .calendly-popup{max-height:80vh!important;min-width:100%!important;min-height:80vh!important;width:100vw!important}.nav-promo-link:hover{background:rgba(95,15,245,.1);color:#171d1a!important}.navbar-wrapper:hover{background:#f1f1f1;background-color:#f1f1f1!important} .info-top-banner{ display: none !important; } .navigation{ backdrop-filter: blur(10px); } </style><link href="https://survicate.com/customer-effort-score-software/" rel="canonical"/> <meta property="og:url" content="https://survicate.com/customer-effort-score-software/" /> <style> .switch_tab--light .switch_button_img--dark{ display: block !important; } .switch_tab--light .switch_button_img--color{ display: none !important; } .switch_tab--light:hover{ box-shadow: inset -5px -5px #fff !important; } .switch_tab--light:hover .white_in_shadow{ display: none !important; box-shadow: inset 6px 6px #D1D2D2 !important; } .switch_tab--light.active, .switch_tab--light.active:hover{ box-shadow: inset -5px -5px #D1D2D2 !important; } .switch_tab--light.active:hover .white_in_shadow{ display: block !important; box-shadow: inset 6px 6px #fff !important; } .switch_tab--light:hover .switch_button_text{ color: #5f10f5 !important; } .switch_tab--light.active .switch_button_img--dark{ display: none !important; } .switch_tab--light.active .switch_button_img--color{ display: block !important; } .switch_tab--light.active .white_in_shadow{ display: block !important; } .switch.active { padding: 9px 15px; border: 1px solid #5f0ff5; background-color: #76e8cd; color: #5f0ff5; font-weight: 600; } @media screen and (max-width: 991px) { .switch.switch-active { padding: 9px 15px; } } .tab_col_item.active { position: relative; margin-top: 12px; margin-bottom: 12px; padding: 25px 30px 26px; border-radius: 8px; background-color: #f1f1f1; box-shadow: 4px 4px 0 0 #d1d2d2; } .tab_col_item.active > .white_in_shadow{ display: block; border-radius: 8px; box-shadow: inset 3px 3px 0 3px #fff; } .tab_col_item.active > .tab_col_item_text_wrapper{ height:100%; display: block; -webkit-transition:height, 0.5s linear; -moz-transition: height, 0.5s linear; -ms-transition: height, 0.5s linear; -o-transition: height, 0.5s linear; transition: height, 0.5s linear; } .tab_col_item.active .tab_col_item_title { margin-right: 2px; margin-left: 12px; color: #5f10f5; font-size: 20px; line-height: 28px; font-weight: 700; } .tab_col_item:hover .tab_col_item_title { color: #5f10f5; } .tab_col_item.active .icon-11 { position: static; margin-right: 0; -webkit-transform: rotateX(180deg) rotateY(0) rotateZ(0); transform: rotateX(180deg) rotateY(0) rotateZ(0); color: #5f10f5; font-size: 18px; -webkit-transform-style: preserve-3d; transform-style: preserve-3d; } .tab_col_item:hover .icon-11 { color: #5f10f5; } .tab_col_item_text_wrapper{ height:0px; display: none; -webkit-transition:height, 0.5s linear; -moz-transition: height, 0.5s linear; -ms-transition: height, 0.5s linear; -o-transition: height, 0.5s linear; transition: height, 0.5s linear; } </style></head><body class="body features-page"><div data-animation="default" class="navbar-wrapper navigation w-nav" data-easing2="ease-in" data-easing="ease-out" data-collapse="medium" role="banner" data-no-scroll="1" data-duration="250" data-doc-height="1"><div class="navbar-main-wrapper"><div class="main-container-navbar"><div class="nav-container"><div class="logo-button-nav-wrapper"><a href="/" class="main-logo w-nav-brand"><img loading="lazy" alt="Survicate logo" src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60a266513f9948eebdc866e2_Survicate-logo.svg" class="logo"/><img loading="lazy" src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/607423c82ba2bf318c39aabc_logo-icon_survicate.svg" alt="Survicate logo" class="logo-mobile"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/607423c82ba2bf318c39aabc_logo-icon_survicate.svg" loading="lazy" width="61" alt="" class="logo-mobile-nav-open"/></a><div class="menu-button w-nav-button"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fcbbdde0cdb055c4fad132_Union%20(1).webp" loading="lazy" alt="" class="hamburger-bars"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/615bf3ea3d84b17627fa9c63_Group.svg" loading="lazy" alt="" class="hamburger-cross"/></div></div><nav role="navigation" class="nav-items-all w-nav-menu"><div class="logo-button-nav-wrapper desktop-hide"><a href="/" class="main-logo w-nav-brand"><img loading="lazy" alt="Survicate logo" src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60a266513f9948eebdc866e2_Survicate-logo.svg" class="logo"/><img loading="lazy" src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/607423c82ba2bf318c39aabc_logo-icon_survicate.svg" alt="Survicate logo" class="logo-mobile"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/607423c82ba2bf318c39aabc_logo-icon_survicate.svg" loading="lazy" width="61" alt="" class="logo-mobile-nav-open"/></a><div class="menu-button w-nav-button"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fcbbdde0cdb055c4fad132_Union%20(1).webp" loading="lazy" alt="" class="hamburger-bars"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/615bf3ea3d84b17627fa9c63_Group.svg" loading="lazy" alt="" class="hamburger-cross"/></div></div><div data-hover="false" data-delay="0" class="nav-link-dropdown w-dropdown"><div class="nav-link-dropdown-toggle w-dropdown-toggle"><div class="nav-link-dropdown-text">Product</div><div class="nav-link-dropdown-icone down-arrow w-icon-dropdown-toggle"></div></div><nav class="nav-link-dropdown-list-wrapper w-dropdown-list"><div class="nav-link-dropdown-list"><div class="nav-link-dropdown-quote-container-copy"><div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc7b590c4fa64267a2e305_Group%206333.svg" loading="lazy" alt=""/><div class="nav-link-dropdown-quote-text">“We had more than 1000 answers in one day using Survicate's NPS surveys. We redirected those who gave us 9 or 10 to leave a rating online. We went from 4.2 to 4.8 on Trust Pilot.”</div><div class="nav-link-dropdown-quote-author-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63907c1e666cec3b48e2c492_robin.webp" loading="lazy" alt="" class="nav-link-dropdown-quote-avatar"/><div class="div-block-64"><div class="nav-link-dropdown-quote-name">Robin Tussiot</div><div class="nav-link-dropdown-quote-sub-name">CRM Manager at Kard</div></div></div></div></div><div id="w-node-be91e14b-8608-38cc-d56d-3d1503826587-0382655f" class="nav-link-dropdown-list-item"><a href="/insights-hub/" class="nav-promo-link w-inline-block"><div class="div-block-230"><div class="grenn-label">NEW</div><div class="beta-label auto ml-4">BETA</div></div><div class="div-block-201"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/65dd93ada7b6b6a7505e9e11_ai%20icon.webp" loading="lazy" alt="" class="image-116"/><div class="text-block-77">Insights Hub and AI Assistant</div></div><div class="text-block-78">Create surveys in seconds and <br/>analyze results without drowning <br/>in data</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/65dd9386419bbc98eb03c910_ai%20ilu%20(1).webp" loading="lazy" alt="" class="image-117"/></a><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">EFFORTLESS SURVEYS</div><div class="nav-link-dropdown-list-item-link-subtext">Run user research and feedback surveys across the funnel.</div></div><div class="nav-link-dropdown-list-items"><a href="/software/email-survey" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ee09fbe4a441a6465e3b7_Union.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Email Surveys</div></a><a href="/software/website-feedback-survey" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ee0c553155c77f46650cf_Vector.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Website Feedback Surveys</div></a><a href="/software/in-product-surveys" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef390680f7a2db2decea0_Vector%20(1).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">In-Product Surveys</div></a><a href="/software/mobile-app-surveys" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef39024ccc748b9fe1c61_Vector%20(2).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Mobile In-App Surveys</div></a></div></div><div class="nav-link-dropdown-list-item"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">NO-GUESSWORK METRICS</div><div class="nav-link-dropdown-list-item-link-subtext">Measure and track experiences <br/>at all user touchpoints.</div></div><div class="nav-link-dropdown-list-items"><a href="/software/net-promoter-score" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef390e4a5b37914987b05_Vector%20(3).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Net Promoter Score (NPS)</div></a><a href="/software/customer-satisfaction-survey" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef3900737edf0c9ba2559_Exclude.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Customer Satisfaction Score (CSAT)</div></a><a href="/customer-effort-score-software" aria-current="page" class="nav-dropdown-list-item w-inline-block w--current"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef39091ce9792fca979e1_Vector%20(4).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Customer Effort Score (CES)</div></a></div></div><div class="nav-link-dropdown-list-item-last mobile-hide"><div class="nav-link-dropdown-list-items"><a href="/integrations" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc898b186642a51583dbac_source.webp" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Integrations</div><div class="nav-link-dropdown-list-item-link-subtext">Connect to your everyday tools to act upon insights.</div></div></a><a href="/survey-templates" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc898b1df704e0cc3e711d_create.webp" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Survey Templates</div><div class="nav-link-dropdown-list-item-link-subtext">150+ profesional templates for any user research project.</div></div></a><a href="https://changelog.survicate.com/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc898b0daf3dba4159bd55_Vector%20(5).webp" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Product Updates</div><div class="nav-link-dropdown-list-item-link-subtext">See what's new in Survicate.<br/>Major releases every month.</div></div></a></div></div></div></nav></div><div data-hover="false" data-delay="0" class="nav-link-dropdown w-dropdown"><div class="nav-link-dropdown-toggle w-dropdown-toggle"><div class="nav-link-dropdown-text">Solutions</div><div class="nav-link-dropdown-icone down-arrow w-icon-dropdown-toggle"></div></div><nav class="nav-link-dropdown-list-wrapper w-dropdown-list"><div class="nav-link-dropdown-list"><div class="nav-link-dropdown-quote-container-copy"><div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc7b590c4fa64267a2e305_Group%206333.svg" loading="lazy" alt=""/><div class="nav-link-dropdown-quote-text-2">“We had more than 1000 answers in one day using Survicate's NPS surveys. We redirected those who gave us 9 or 10 to leave a rating online. We went from 4.2 to 4.8 on Trust Pilot.”</div><div class="nav-link-dropdown-quote-author-wrapper-2"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63907c1e666cec3b48e2c492_robin.jpg" loading="lazy" alt="" class="nav-link-dropdown-quote-avatar"/><div class="div-block-208"><div class="nav-link-dropdown-quote-name">Robin Tussiot</div><div class="nav-link-dropdown-quote-sub-name-2">CRM Manager at Kard</div></div></div></div></div><div id="w-node-_8efe1b29-23aa-7d7c-0a98-b1f244b1974e-0382655f" class="nav-link-dropdown-list-item"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">FOR Product Managers</div><div class="nav-link-dropdown-list-item-link-subtext-2">Run user research and feedback surveys across the funnel.</div></div><div class="nav-link-dropdown-list-items"><a href="/product-feedback-software/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/65fbffbce840eb426be00555/65fd6d547e0d7b9bdb26aac5_product%201.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Collect contextual product feedback</div></a><a href="/user-feedback-software/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/65fbffbce840eb426be00555/65fd6d47c3217464bb936a52_product%202.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Optimize user experience</div></a><a href="/customer-stories/intergiro/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66013f810d30721254c6ac80_product%204.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">How Intergiro validates features</div></a></div></div><div class="nav-link-dropdown-list-item"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">FOR Marketing Managers</div><div class="nav-link-dropdown-list-item-link-subtext-2">Measure and track experiences <br/>at all user touchpoints.</div></div><div class="nav-link-dropdown-list-items"><a href="/survey-templates/buyer-persona-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/65fbffbce840eb426be00555/65fd6d364d42ce4e69091243_marketing%201.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Understand your target audience</div></a><a href="/solutions/marketing/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/65fbffbce840eb426be00555/65fd6d2971cb4120169ee344_marketing%202.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Conduct market research</div></a><a href="/customer-stories/kard/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66013f810d30721254c6ac81_marketing%204.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">How Kard generates social proofs</div></a></div></div><div class="nav-link-dropdown-list-item"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">FOR CX Managers</div><div class="nav-link-dropdown-list-item-link-subtext-2">Measure and track experiences <br/>at all user touchpoints.</div></div><div class="nav-link-dropdown-list-items"><a href="/customer-experience-software/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/65fbffbce840eb426be00555/65fd6d1f084c581829fff491_cx%201.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Evaluate customer journey</div></a><a href="/software/customer-satisfaction-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/65fbffbce840eb426be00555/65fd6d13f40de73e6a77d716_cx%202.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Measure customer satisfaction</div></a><a href="/customer-stories/parkbee/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66013f810d30721254c6ac82_cx%204.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">How ParkBee closes feedback loop</div></a></div></div><div class="nav-link-dropdown-list-item-last mobile-hide"><div class="nav-link-dropdown-list-items"><a href="#" class="nav-dropdown-list-item-3 w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc898b186642a51583dbac_source.png" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text-2">Integrations</div><div class="nav-link-dropdown-list-item-link-subtext-2">Connect to your everyday tools to act upon insights.</div></div></a><a href="#" class="nav-dropdown-list-item-3 w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc898b1df704e0cc3e711d_create.png" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text-2">Survey Templates</div><div class="nav-link-dropdown-list-item-link-subtext-2">150+ profesional templates for any user research project.</div></div></a><a href="https://changelog.survicate.com/" class="nav-dropdown-list-item-3 w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc898b0daf3dba4159bd55_Vector%20(5).png" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text-2">Product Updates</div><div class="nav-link-dropdown-list-item-link-subtext-2">See what's new in Survicate.<br/>Major releases every month.</div></div></a></div></div></div></nav></div><div id="nav-item-prod" class="nav-drop-wrapper mobile-hide"><div class="nav-link-item mobile-hide">Product</div><div class="down-arrow w-icon-dropdown-toggle"></div></div><div id="nav-item-sol" class="nav-drop-wrapper mobile-hide"><div class="nav-link-item-2 mobile-hide">Solutions</div><div class="down-arrow w-icon-dropdown-toggle"></div></div><a href="/pricing" class="nav-link-item nav-dropdown-list-item">Pricing</a><div id="nav-item-int" class="nav-drop-wrapper mobile-hide"><div class="nav-link-item mobile-hide">Integrations</div><div class="down-arrow w-icon-dropdown-toggle"></div></div><div data-hover="false" data-delay="0" class="nav-link-dropdown w-dropdown"><div class="nav-link-dropdown-toggle w-dropdown-toggle"><div>Integrations</div><div class="down-arrow w-icon-dropdown-toggle"></div></div><nav class="nav-link-dropdown-list-wrapper w-dropdown-list"><div class="div-block-59"><div class="div-block-63"><div class="nav-link-dropdown-quote-container-copy integrations"><div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc7b590c4fa64267a2e305_Group%206333.svg" loading="lazy" alt=""/><div class="nav-link-dropdown-quote-text">“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”</div><div class="nav-link-dropdown-quote-author-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6390700690903370753ffa0e_william.webp" loading="lazy" alt="" class="nav-link-dropdown-quote-avatar"/><div class="div-block-64"><div class="nav-link-dropdown-quote-name">William Geldart</div><div class="nav-link-dropdown-quote-sub-name">Marketing Manager at BPS World</div></div></div></div></div><div id="w-node-be91e14b-8608-38cc-d56d-3d15038265f4-0382655f" class="nav-link-dropdown-list-item integration"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">native integrations</div></div><div class="nav-link-dropdown-list-items"><a href="https://survicate.com/integrations/activecampaign-survey/" class="nav-dropdown-list-item small-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6ed6be61f19b198d53e_Activecampaigne-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6ed626d6c50d532f787_Activecampaigne-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">ActiveCampaign</div></a><a href="https://survicate.com/integrations/amplitude-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5d9c859729bbef8bf5_Amplitude-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f36e7e95d49548b71b_Amplitude-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Amplitude</div></a><a href="https://survicate.com/integrations/drip-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5d78a8c88af156862d_Drip-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f3799f80d01f45aa20_Drip-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Drip</div></a><a href="https://survicate.com/integrations/fullstory-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5b1f0c0480dcee5150_Fullstory-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5b1f0c0480dcee5150_Fullstory-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">FullStory</div></a><a href="https://survicate.com/integrations/google-analytics-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5b53cb3bc1cb9f5cd7_Googleanalytics-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f3aea19b27e18f902d_Googleanalytics-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Google Analytics</div></a><a href="https://survicate.com/integrations/google-sheets-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5aaea19bacad8f2656_Googlesheets-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f353cb3b20ea9fc588_Googlesheets-logo%20(1).webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Google Sheets</div></a><a href="https://survicate.com/integrations/hubspot-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f07577f6002c32c70e_Hubspot-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f044d82e63a5c4cadf_Hubspot-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">HubSpot</div></a><a href="https://survicate.com/integrations/intercom-survey/" class="nav-dropdown-list-item desktop-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f18af4c80591eaab4a_Intercom-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f1766e12298bf383c9_Intercom-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Intercom</div></a><a href="https://survicate.com/integrations/klaviyo-survey/" class="nav-dropdown-list-item desktop-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f27e743e45f8bc2afe_Klaviyo-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f1626d6c7c5332f78f_Klaviyo-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Klaviyo</div></a><a href="https://survicate.com/integrations/mailchimp-survey/" class="nav-dropdown-list-item desktop-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f2e21bb7888c14b67f_Mailchimp-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f2e21bb7888c14b67f_Mailchimp-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Mailchimp</div></a><a href="https://survicate.com/integrations/microsoft-teams-survey/" class="nav-dropdown-list-item desktop-hide small-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f2fef4eb864d084dcc_Microsoftteams-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f281c1b69fea92b10d_Microsoftteams-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Microsoft Teams</div></a><a href="https://survicate.com/integrations/salesforce-survey/" class="nav-dropdown-list-item desktop-hide ipad-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5805cf85786ffbf81a_Salesforce-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f11df7041c703f1a98_Salesforce-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Salesforce</div></a><a href="https://survicate.com/integrations/zendesk-survey/" class="nav-dropdown-list-item desktop-hide ipad-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b547cd7c08969ce9083_Zendesk-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b547cd7c08969ce9083_Zendesk-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Zendesk</div></a></div></div><div class="nav-link-dropdown-list-item integration mobile-hide"><div class="nav-link-dropdown-list-item-header hide"><div class="nav-link-dropdown-list-item-title mobile-hide">User Journey Metrics</div></div><div class="nav-link-dropdown-list-items"><a href="https://survicate.com/integrations/intercom-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5aa7619a5ad7346d5c_Intercom-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f2f4fb5ac6e6748ecc_Intercom-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Intercom</div></a><a href="https://survicate.com/integrations/klaviyo-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5a1f0c0471dfee5141_Klaviyo-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f1b794f2ad2366b85a_Klaviyo-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Klavyio</div></a><a href="https://survicate.com/integrations/mailchimp-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5acad9a1d88845dc1b_Mailchimp-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5acad9a1d88845dc1b_Mailchimp-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Mailchimp</div></a><a href="https://survicate.com/integrations/marketo-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5980c047534b407a4f_Marketo-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f11760567c5c509363_Marketo-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Marketo</div></a><a href="https://survicate.com/integrations/microsoft-teams-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5878a8c8066e568621_Microsoftteams-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f1e8b21468b1f574cd_Microsoftteams-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">MicrosoftTeams</div></a><a href="https://survicate.com/integrations/mixpanel-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b58f9746451d0533db0_Mixpanel-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f3b794f26fdb66b86f_Mixpanel-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Mixpanel</div></a><a href="https://help.survicate.com/en/articles/3942531-optimizely-integration" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b58e8b214e0fff50e9e_Optimizely-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f4f97464364053de63_Optimizely-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Optimizely</div></a></div></div><div class="nav-link-dropdown-list-item integration small-hide"><div class="nav-link-dropdown-list-item-header hide"><div class="nav-link-dropdown-list-item-title mobile-hide">User Journey Metrics</div></div><div class="nav-link-dropdown-list-items"><a href="https://survicate.com/integrations/mixpanel-survey/" class="nav-dropdown-list-item desktop-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f3db18ebb6f1551f53_Mixpanel-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f391ce9754eaa9aeda_Mixpanel-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Mixpanel</div></a><a href="https://survicate.com/integrations/pardot-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5778a8c8264d568620_Pardot-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f30daf3d6c085a2f99_Pardot-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Pardot</div></a><a href="https://survicate.com/integrations/productboard-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b57f4fb5a422074106a_Productboard-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f1d4e51776429b7a41_Pdoructboard-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Productboard</div></a><a href="https://survicate.com/integrations/salesforce-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f4a90a2d9584df1d2d_Salesforce-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f4bae1c556b1075498_Salesforce-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Salesforce</div></a><a href="https://survicate.com/integrations/segment-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f553155c66b367cbba_Segment-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6be4a44427267286a_Segment-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Segment</div></a><a href="https://survicate.com/integrations/slack-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f5659fbaaf71b0de2e_Slack-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6d0c88a3459e340e0_Slack-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Slack</div></a><a href="https://survicate.com/integrations/smartlook-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6626d6c077e32f7ce_Smartlook-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6d0c88a1a7ae340e1_Smartlook-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Smartlook</div></a><a href="https://survicate.com/integrations/zendesk-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f8a521a57cb770003d_Zendesk-logo.svg" loading="eager" alt="zendesk" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f8a521a57cb770003d_Zendesk-logo.svg" loading="eager" alt="zendesk" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Zendesk</div></a></div></div><div class="nav-link-dropdown-list-item-last integrations mobile-hide"><div class="div-block-65"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">custom integrations</div></div><div class="nav-link-dropdown-list-items"><a href="https://help.survicate.com/en/articles/3942363-zapier-integration" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b54a23152301afdf807_Zapier-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91eca7619ad20a34d392_Zapier-logo-color.png" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Zapier</div></a><a href="https://developers.survicate.com/webhooks/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b54e8b2143577f50e72_Group%2011211.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91ed799f80e3ea45a9ba_Group%2011212.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Webhooks</div></a><a href="https://help.survicate.com/en/articles/3937897-google-tag-manager" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b543d75807f5c43b6b1_tag-manager-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91edcf4f0467ea7b7565_tag-manager-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Tag Manager</div></a><a href="https://developers.survicate.com/javascript/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b551f0c041574ee5122_settings%20outlined.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91ec166290cf00468041_settings%20outlined%20(1).webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">JavaScript API</div></a><a href="https://help.survicate.com/en/articles/3937897-google-tag-manager" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b54aea19b17fa8f263c_settings.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91ea1df70465753f1a0a_settings%20(1).webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Responses Export API</div></a></div></div><a href="/integrations" class="link-block-2 w-inline-block"><div class="text-block-43">See all integrations</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63da65abbd9e6f556a520071_arrow-violet%20(1).svg" loading="lazy" alt="" class="image-70"/></a></div></div><a href="/integrations" class="link-block-2 mobile-out w-inline-block"><div class="text-block-43">See all integrations</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63da65abbd9e6f556a520071_arrow-violet%20(1).svg" loading="lazy" alt="" class="image-70"/></a></div></nav></div><div id="nav-item-res" class="nav-drop-wrapper mobile-hide"><div class="nav-link-item mobile-hide">Resources</div><div class="down-arrow w-icon-dropdown-toggle"></div></div><div data-hover="false" data-delay="0" class="nav-link-dropdown w-dropdown"><div class="nav-link-dropdown-toggle w-dropdown-toggle"><div>Resources</div><div class="down-arrow w-icon-dropdown-toggle"></div></div><nav class="nav-link-dropdown-list-wrapper w-dropdown-list"><div class="nav-link-dropdown-list-resource-mobile"><div class="nav-link-dropdown-quote-container-copy"><div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc7b590c4fa64267a2e305_Group%206333.svg" loading="lazy" alt=""/><div class="nav-link-dropdown-quote-text">“The targeting aspect of product surveys, the number of question types to choose and customizable attributes make Survicate the best survey tool I've ever used.”</div><div class="nav-link-dropdown-quote-author-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60dda7bf525d35c43fdfa215_Websitesurveys_webapp_surveys_Adam%202.webp" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60dda7bf525d35c43fdfa215_Websitesurveys_webapp_surveys_Adam%202-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60dda7bf525d35c43fdfa215_Websitesurveys_webapp_surveys_Adam%202.webp 600w" alt="" class="nav-link-dropdown-quote-avatar"/><div class="div-block-64"><div class="nav-link-dropdown-quote-name">Adam Coombs</div><div class="nav-link-dropdown-quote-sub-name">Senior Manager of Digital Sales at Adidas</div></div></div></div></div><div id="w-node-be91e14b-8608-38cc-d56d-3d15038266f0-0382655f" class="nav-link-dropdown-list-item mobile-mb-less"><a href="/reports/ai-product-research/" class="nav-promo-link w-inline-block"><div class="grenn-label auto"><strong>REPORT</strong></div><div class="div-block-201"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/65dd93ada7b6b6a7505e9e11_ai%20icon.webp" loading="lazy" alt="" class="image-116"/><div class="text-block-77"><strong>Impact of AI on Product Research </strong>–<strong> 2024 Report</strong></div></div><div class="text-block-78">Create surveys in seconds and <br/>analyze results without drowning <br/>in data</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/65dd9386419bbc98eb03c910_ai%20ilu%20(1).webp" loading="lazy" alt="" class="image-117"/></a><div class="nav-link-dropdown-list-items mobile-mb-less"><a href="https://help.survicate.com/en/" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef49681c1b631f7929465_Vector%20(6).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Help Center</div><div class="nav-link-dropdown-list-item-link-subtext">Learn how to use Survicate from guides</div></div></a><a href="https://developers.survicate.com/" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640efd41fef4eb968d08c119_code.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Developers</div><div class="nav-link-dropdown-list-item-link-subtext">Find APIs, Mobile SDKs and Webhooks</div></div></a></div></div><div class="nav-link-dropdown-list-item mobile-mb-less"><div class="nav-link-dropdown-list-items mobile-mb-less"><a href="https://changelog.survicate.com/" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef393be4a445cfc66f746_Vector%20(5).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Product Updates</div><div class="nav-link-dropdown-list-item-link-subtext">Connect to your everyday tools to act upon insights.</div></div></a><a href="/survey-templates" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef38f8af4c8e841ea8de9_create.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Survey Templates</div><div class="nav-link-dropdown-list-item-link-subtext">Start from a template, not a blank page</div></div></a></div></div><div class="nav-link-dropdown-list-item mobile-mb-less"><div class="nav-link-dropdown-list-items mobile-mb-less"><a href="/blog" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef47abae1c53269072d11_Group%204.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Blog</div><div class="nav-link-dropdown-list-item-link-subtext">Read articles on surveys, NPS and more</div></div></a><a href="/contact" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef49391ce9777f1a99067_welcome.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Talk to Sales</div><div class="nav-link-dropdown-list-item-link-subtext">Discover how Survicate can help you</div></div></a></div></div></div></nav></div><div class="nav-login-and-btn-wrapper-mobile"><a href="https://panel.survicate.com" class="link-block-3 w-inline-block"><div class="nav-link-item-log-in">Log in</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63da65abbd9e6f556a520071_arrow-violet%20(1).svg" loading="lazy" alt="" class="image-71"/></a><a href="https://panel.survicate.com/signup" class="primary-btn nav-btn w-nav-link">Start Free<br/></a><div class="book-demo-btn-nav-mobile w-embed"><!-- Calendly link widget begin --> <a style="padding: 11px 21px background: #5f10f31a; border: none; width: 100%; font-weight: 500; font-size: 14px; line-height: 20px;" href="#" class="light-btn book-demo w-button" onclick="Calendly.initPopupWidget({url: 'https://calendly.com/survicate/introduction-call-survicate'});return false;">Book a Call</a> <!-- Calendly link widget end --></div></div></nav><div class="nav-login-and-btn-wrapper"><a href="https://panel.survicate.com" class="nav-link log-in nav-dropdown-list-item w-nav-link">Log in</a><a href="https://panel.survicate.com/signup" class="primary-btn nav-btn w-nav-link">Start Free</a><div class="book-demo-btn-nav w-embed"><!-- Calendly link widget begin --> <a style="margin-left: 20px;" href="#" class="light-btn book-demo-btn nav-btn" onclick="Calendly.initPopupWidget({url: 'https://calendly.com/d/3fc-t76-vqq?hide_gdpr_banner=1?hide_gdpr_banner=1&primary_color=5f10f5'});return false;">Book a Call</a> <!-- Calendly link widget end --></div></div></div></div><div class="nav-ext-wrapper"><div class="nav-ext-bg"><div id="nav-prod" class="nav-link-dropdown-list-product nav-ext"><div class="nav-link-dropdown-quote-container-copy hide"><div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc7b590c4fa64267a2e305_Group%206333.svg" loading="lazy" alt=""/><div class="nav-link-dropdown-quote-text">“We had more than 1000 answers in one day using Survicate's NPS surveys. We redirected those who gave us 9 or 10 to leave a rating online. We went from 4.2 to 4.8 on Trustpilot.”</div><div class="nav-link-dropdown-quote-author-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63907c1e666cec3b48e2c492_robin.webp" loading="lazy" alt="" class="nav-link-dropdown-quote-avatar"/><div class="div-block-64"><div class="nav-link-dropdown-quote-name">Robin Tussiot</div><div class="nav-link-dropdown-quote-sub-name">CRM Manager at Kard</div></div></div></div></div><a href="/insights-hub/" class="nav-promo-link nav-dropdown-list-item w-inline-block"><div class="grenn-label auto">NEW</div><div class="beta-label auto ml-4">BETA</div><div class="div-block-201"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/65dd93ada7b6b6a7505e9e11_ai%20icon.webp" loading="lazy" alt="" class="image-116"/><div class="text-block-77">Insights Hub and AI Assistant</div></div><div class="text-block-78">Turn scattered feedback into<br/>eye-opening insights</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/666aef39a595f52f3a9a7246_ih-_1_.webp" loading="eager" sizes="100vw" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/666aef39a595f52f3a9a7246_ih-_1_-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/666aef39a595f52f3a9a7246_ih-_1_.webp 536w" alt="" class="image-118"/></a><div class="nav-link-dropdown-quote-container-copy hide"><div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc7b590c4fa64267a2e305_Group%206333.svg" loading="lazy" alt=""/><div class="nav-link-dropdown-quote-text">“We had more than 1000 answers in one day using Survicate's NPS surveys. We redirected those who gave us 9 or 10 to leave a rating online. We went from 4.2 to 4.8 on Trustpilot.”</div><div class="nav-link-dropdown-quote-author-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63907c1e666cec3b48e2c492_robin.webp" loading="lazy" alt="" class="nav-link-dropdown-quote-avatar"/><div class="div-block-64"><div class="nav-link-dropdown-quote-name">Robin Tussiot</div><div class="nav-link-dropdown-quote-sub-name">CRM Manager at Kard</div></div></div></div></div><div id="w-node-be91e14b-8608-38cc-d56d-3d1503826743-0382655f" class="nav-link-dropdown-list-item"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">EFFORTLESS SURVEYS</div><div class="nav-link-dropdown-list-item-link-subtext">Run multi-channel customer feedback surveys in a snap</div></div><div class="nav-link-dropdown-list-items"><a href="/software/email-survey" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6475f13c8bcf4773e8b93b5d_email.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Email Surveys</div></a><a href="/software/link-survey" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6475f13c91aac60901b33d64_link.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Link Surveys</div></a><a href="/software/website-feedback-survey" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ee0c553155c77f46650cf_Vector.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Website Feedback Surveys</div></a><a href="/software/in-product-surveys" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef390680f7a2db2decea0_Vector%20(1).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">In-Product Surveys</div></a><a href="/software/mobile-app-surveys" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef39024ccc748b9fe1c61_Vector%20(2).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Mobile In-App Surveys</div></a><a href="/software/feedback-button" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66fe787eb83758ba2939edae_touch_app.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Feedback Button</div></a></div></div><div class="nav-link-dropdown-list-item"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">NO-GUESSWORK METRICS</div><div class="nav-link-dropdown-list-item-link-subtext">Track and understand customer satisfaction, effort and loyalty</div></div><div class="nav-link-dropdown-list-items"><a href="/software/net-promoter-score" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef390e4a5b37914987b05_Vector%20(3).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Net Promoter Score (NPS)</div></a><a href="/software/customer-satisfaction-survey" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef3900737edf0c9ba2559_Exclude.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Customer Satisfaction Score (CSAT)</div></a><a href="/customer-effort-score-software" aria-current="page" class="nav-dropdown-list-item w-inline-block w--current"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef39091ce9792fca979e1_Vector%20(4).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div class="nav-dropdown-list-item-text">Customer Effort Score (CES)</div></a></div></div><div class="nav-link-dropdown-list-item-last mobile-hide"><div class="nav-link-dropdown-list-items"><a href="/integrations" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef390a90a2d33f6dee47b_source.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Integrations</div><div class="nav-link-dropdown-list-item-link-subtext">Connect to your everyday tools to act upon insights</div></div></a><a href="/survey-templates" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef38f8af4c8e841ea8de9_create.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Survey Templates</div><div class="nav-link-dropdown-list-item-link-subtext">400+ professional templates for any user research project</div></div></a><a href="https://changelog.survicate.com/" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef393be4a445cfc66f746_Vector%20(5).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Product Updates</div><div class="nav-link-dropdown-list-item-link-subtext">See what went live, major releases monthly</div></div></a></div></div></div><div id="nav-sol" class="nav-link-dropdown-list-sol nav-ext"><div id="w-node-_12ccc802-31c7-7649-d73d-7b5a2e1d777c-0382655f" class="nav-link-dropdown-list-item mobile-mb-less"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">FOR Product teams</div></div><div class="nav-link-dropdown-list-items mobile-mb-less"><a href="/product-feedback-software/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66013dd212cccc717aab1e64_product%201.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Collect contextual product feedback</div><div class="nav-link-dropdown-list-item-link-subtext">Guide product roadmap with user feedback</div></div></a><a href="/user-feedback-software/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66013dd212cccc717aab1e63_product%202.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Optimize user experience</div><div class="nav-link-dropdown-list-item-link-subtext">Collect user feedback across the journey</div></div></a><a href="/customer-stories/intergiro/" class="nav-dropdown-list-item _w-100 w-inline-block"><div class="div-block-206"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/660140c8fd07c45aebef9410_product%203%20(1)-min.webp" loading="eager" alt="" class="image-122"/></div><div class="div-block-207"><div class="nav-dropdown-list-item-text">How Intergiro <br/>validates features</div><div class="div-block-205"><div class="text-block-83">READ NOW</div><img src="https://cdn.prod.website-files.com/65fbffbce840eb426be00555/65fbffbce840eb426be00b62_arrow-violet%20(1).svg" loading="lazy" alt="" class="image-121"/></div></div></a></div></div><div class="nav-link-dropdown-list-item-2 mobile-mb-less"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">FOR Marketing teams</div></div><div class="nav-link-dropdown-list-items mobile-mb-less"><a href="/survey-templates/buyer-persona-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66013dd212cccc717aab1e62_marketing%201.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Understand your target audience</div><div class="nav-link-dropdown-list-item-link-subtext">Create personalized content for higher conversions</div></div></a><a href="/solutions/marketing/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66013dd212cccc717aab1e61_marketing%202.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Conduct market research</div><div class="nav-link-dropdown-list-item-link-subtext">Optimize marketing strategy with actionable insights<br/></div></div></a><a href="/customer-stories/kard/" class="nav-dropdown-list-item _w-100 w-inline-block"><div class="div-block-206"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/660140d0bc4d2f0aa51284a9_marketing%203-min.webp" loading="eager" alt="" class="image-122"/></div><div class="div-block-207"><div class="nav-dropdown-list-item-text">How Kard generates<br/>social proofs</div><div class="div-block-205"><div class="text-block-83">READ NOW</div><img src="https://cdn.prod.website-files.com/65fbffbce840eb426be00555/65fbffbce840eb426be00b62_arrow-violet%20(1).svg" loading="lazy" alt="" class="image-121"/></div></div></a></div></div><div class="nav-link-dropdown-list-item-2 mobile-mb-less"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">FOR CX teams</div></div><div class="nav-link-dropdown-list-items mobile-mb-less"><a href="/customer-experience-software/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66013dd212cccc717aab1e60_cx%201.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Evaluate customer journey</div><div class="nav-link-dropdown-list-item-link-subtext">Identify pain points and areas for improvement</div></div></a><a href="/software/customer-satisfaction-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66013dd212cccc717aab1e5f_cx%202.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Measure customer satisfaction</div><div class="nav-link-dropdown-list-item-link-subtext">Track trends in customer satisfaction and loyalty</div></div></a><a href="/customer-stories/parkbee/" class="nav-dropdown-list-item _w-100 w-inline-block"><div class="div-block-206"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/660140c3378d9d65ac9ffc05_cx%203-min.webp" loading="eager" alt="" class="image-122"/></div><div class="div-block-207"><div class="nav-dropdown-list-item-text">How ParkBee closes feedback loop</div><div class="div-block-205"><div class="text-block-83">READ NOW</div><img src="https://cdn.prod.website-files.com/65fbffbce840eb426be00555/65fbffbce840eb426be00b62_arrow-violet%20(1).svg" loading="lazy" alt="" class="image-121"/></div></div></a></div></div></div><div id="nav-int" class="nav-link-dropdown-list-integrations nav-ext"><div class="div-block-63"><div class="nav-link-dropdown-quote-container-copy integrations"><div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc7b590c4fa64267a2e305_Group%206333.svg" loading="lazy" alt=""/><div class="nav-link-dropdown-quote-text">“Survicate integration capabilities are great and that’s a big part of the appeal. And the platform itself is very innovative and it’s so easy to set up surveys.”</div><div class="nav-link-dropdown-quote-author-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6390700690903370753ffa0e_william.webp" loading="lazy" alt="" class="nav-link-dropdown-quote-avatar"/><div class="div-block-64"><div class="nav-link-dropdown-quote-name">William Geldart</div><div class="nav-link-dropdown-quote-sub-name">Marketing Manager at BPS World</div></div></div></div></div><div id="w-node-be91e14b-8608-38cc-d56d-3d15038267a0-0382655f" class="nav-link-dropdown-list-item integration"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">native integrations</div></div><div class="nav-link-dropdown-list-items"><a href="https://survicate.com/integrations/activecampaign-survey/" class="nav-dropdown-list-item small-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6ed6be61f19b198d53e_Activecampaigne-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6ed626d6c50d532f787_Activecampaigne-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">ActiveCampaign</div></a><a href="https://survicate.com/integrations/amplitude-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6eefef4ebb08c084d4a_Amplitude-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6eee21bb73bd914b673_Amplitude-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Amplitude</div></a><a href="/integrations/bigquery-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661d2914c90dce3a1ad7c08b_query%20default.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661d292546569573f9a22175_query%20hover.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">BigQuery</div></a><a href="/integrations/braze-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661d28de26622abda74c021b_braze%20both.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661d28de26622abda74c021b_braze%20both.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Braze</div></a><a href="https://survicate.com/integrations/drip-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6ed050c8c5b45d13049_Drip-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6eee4a5b3122d98a74c_Drip-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Drip</div></a><a href="https://survicate.com/integrations/fullstory-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661d1c37c808dd8f0d4e231d_fullstory_updated_logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661d1c37c808dd8f0d4e231d_fullstory_updated_logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">FullStory</div></a><a href="https://survicate.com/integrations/google-analytics-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f0db18eb6dd9551f2c_Googleanalytics-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f0659fba2845b0ddd2_Googleanalytics-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Google Analytics</div></a><a href="https://survicate.com/integrations/google-sheets-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6ef9a6d5b584310bda9_Googlesheets-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6ef44d82eae44c4cadd_Googlesheets-logo%20(1).svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Google Sheets</div></a><a href="https://survicate.com/integrations/intercom-survey/" class="nav-dropdown-list-item desktop-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5aa7619a5ad7346d5c_Intercom-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f2f4fb5ac6e6748ecc_Intercom-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Intercom</div></a><a href="https://survicate.com/integrations/klaviyo-survey/" class="nav-dropdown-list-item desktop-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5a1f0c0471dfee5141_Klaviyo-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f1b794f2ad2366b85a_Klaviyo-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Klavyio</div></a><a href="https://survicate.com/integrations/mailchimp-survey/" class="nav-dropdown-list-item desktop-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5acad9a1d88845dc1b_Mailchimp-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5acad9a1d88845dc1b_Mailchimp-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Mailchimp</div></a><a href="https://survicate.com/integrations/microsoft-teams-survey/" class="nav-dropdown-list-item desktop-hide small-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5878a8c8066e568621_Microsoftteams-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f1e8b21468b1f574cd_Microsoftteams-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">MicrosoftTeams</div></a><a href="https://survicate.com/integrations/salesforce-survey/" class="nav-dropdown-list-item desktop-hide ipad-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b5805cf85786ffbf81a_Salesforce-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f11df7041c703f1a98_Salesforce-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Salesforce</div></a><a href="https://survicate.com/integrations/zendesk-survey/" class="nav-dropdown-list-item desktop-hide ipad-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b547cd7c08969ce9083_Zendesk-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b547cd7c08969ce9083_Zendesk-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Zendesk</div></a></div></div><div class="nav-link-dropdown-list-item integration mobile-hide"><div class="nav-link-dropdown-list-item-header opacity-0"><div class="nav-link-dropdown-list-item-title">native integrations</div></div><div class="nav-link-dropdown-list-item-header hide"><div class="nav-link-dropdown-list-item-title mobile-hide">User Journey Metrics</div></div><div class="nav-link-dropdown-list-items"><a href="https://survicate.com/integrations/hubspot-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f07577f6002c32c70e_Hubspot-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f044d82e63a5c4cadf_Hubspot-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">HubSpot</div></a><a href="https://survicate.com/integrations/intercom-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f18af4c80591eaab4a_Intercom-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f1766e12298bf383c9_Intercom-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Intercom</div></a><a href="https://survicate.com/integrations/klaviyo-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661e353450c8a56ebfc91889_klaviyo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661e353450c8a56ebfc91889_klaviyo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Klaviyo</div></a><a href="https://survicate.com/integrations/mailchimp-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f2e21bb7888c14b67f_Mailchimp-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f1a521a544ed6fffee_Mailchimp-logo%20(1).svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Mailchimp</div></a><a href="https://survicate.com/integrations/marketo-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef884b863c639acbb8535_Marketo-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f267ef8d830431266e_Marketo-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Marketo</div></a><a href="https://survicate.com/integrations/microsoft-teams-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f2fef4eb864d084dcc_Microsoftteams-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f281c1b69fea92b10d_Microsoftteams-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Microsoft Teams</div></a><a href="https://survicate.com/integrations/mixpanel-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f3db18ebb6f1551f53_Mixpanel-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f391ce9754eaa9aeda_Mixpanel-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Mixpanel</div></a><a href="https://help.survicate.com/en/articles/3942531-optimizely-integration" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f30e9d4e62c8995d0c_Optimizely-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f30737ed9d39ba53ef_Optimizely-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Optimizely</div></a></div></div><div class="nav-link-dropdown-list-item integration small-hide"><div class="nav-link-dropdown-list-item-header opacity-0"><div class="nav-link-dropdown-list-item-title">native integrations</div></div><div class="nav-link-dropdown-list-item-header hide"><div class="nav-link-dropdown-list-item-title mobile-hide">User Journey Metrics</div></div><div class="nav-link-dropdown-list-items"><a href="https://survicate.com/integrations/mixpanel-survey/" class="nav-dropdown-list-item desktop-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc8b58f9746451d0533db0_Mixpanel-logo.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc91f3b794f26fdb66b86f_Mixpanel-logo-color.webp" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Mixpanel</div></a><a href="https://survicate.com/integrations/productboard-survey/" class="nav-dropdown-list-item mobile-hide w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f7e21bb76cbd14bc72_Productboard-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f33a879fe51c61e2b2_Pdoructboard-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Productboard</div></a><a href="https://survicate.com/integrations/salesforce-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f4a90a2d9584df1d2d_Salesforce-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f4bae1c556b1075498_Salesforce-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Salesforce</div></a><a href="https://survicate.com/integrations/segment-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f553155c66b367cbba_Segment-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6be4a44427267286a_Segment-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Segment</div></a><a href="https://survicate.com/integrations/slack-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f5659fbaaf71b0de2e_Slack-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6d0c88a3459e340e0_Slack-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Slack</div></a><a href="https://survicate.com/integrations/smartlook-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6626d6c077e32f7ce_Smartlook-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6d0c88a1a7ae340e1_Smartlook-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Smartlook</div></a><a href="/integrations/uxcam-survicate-integration/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661d299f5266195775a00550_ux%20default.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/661d29b4ba443eee7fba2215_ux%20hover.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">UXCam</div></a><a href="https://survicate.com/integrations/zendesk-survey/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f8a521a57cb770003d_Zendesk-logo.svg" loading="eager" alt="zendesk" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f8a521a57cb770003d_Zendesk-logo.svg" loading="eager" alt="zendesk" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Zendesk</div></a></div></div><div class="nav-link-dropdown-list-item-last integrations mobile-hide"><div class="div-block-65"><div class="nav-link-dropdown-list-item-header"><div class="nav-link-dropdown-list-item-title">custom integrations</div></div><div class="nav-link-dropdown-list-items"><a href="https://help.survicate.com/en/articles/3942363-zapier-integration" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f73a879f091261e2ca_Zapier-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6d1a77e25f89e4130_Zapier-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Zapier</div></a><a href="https://developers.survicate.com/webhooks/" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f0cb2559066887c790_Group%2011211.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f053155c280667cbab_Group%2011212.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Webhooks</div></a><a href="https://help.survicate.com/en/articles/3937897-google-tag-manager" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f63a879f1d9e61e2c9_tag-manager-logo.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f68af4c8055eeaac1b_tag-manager-logo-color.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Tag Manager</div></a><a href="https://developers.survicate.com/javascript/" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f5bd9d2b4d77d79d85_settings%20outlined.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f5680f7ad0d2def46b_settings%20outlined%20(1).svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">JavaScript API</div></a><a href="https://help.survicate.com/en/articles/5849901-data-export-api" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f6a6d76c681c4a740c_settings.svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-nonhover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef6f591ce978965a9af76_settings%20(1).svg" loading="eager" alt="" class="nav-link-dropdown-list-item-link-icone-hover"/></div><div class="nav-dropdown-list-item-text">Responses Export API</div></a></div></div><a href="/integrations" class="link-block-2 nav-dropdown-list-item w-inline-block"><div class="text-block-43 nav-dropdown-list-item">See all integrations</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63da65abbd9e6f556a520071_arrow-violet%20(1).svg" loading="lazy" alt="" class="image-70"/></a></div></div><a href="/integrations" class="link-block-2 mobile-out w-inline-block"><div class="text-block-43">See all integrations</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63da65abbd9e6f556a520071_arrow-violet%20(1).svg" loading="lazy" alt="" class="image-70"/></a></div><div id="nav-res" class="nav-link-dropdown-list-resource-mobile nav-ext"><div class="nav-link-dropdown-quote-container-copy hide"><div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc7b590c4fa64267a2e305_Group%206333.svg" loading="lazy" alt=""/><div class="nav-link-dropdown-quote-text">“The targeting aspect of product surveys, the number of question types to choose and customizable attributes make Survicate the best survey tool I've ever used.”</div><div class="nav-link-dropdown-quote-author-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60dda7bf525d35c43fdfa215_Websitesurveys_webapp_surveys_Adam%202.webp" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60dda7bf525d35c43fdfa215_Websitesurveys_webapp_surveys_Adam%202-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60dda7bf525d35c43fdfa215_Websitesurveys_webapp_surveys_Adam%202.webp 600w" alt="" class="nav-link-dropdown-quote-avatar"/><div class="div-block-64"><div class="nav-link-dropdown-quote-name">Adam Coombs</div><div class="nav-link-dropdown-quote-sub-name">Senior Manager of Digital Sales at Adidas</div></div></div></div></div><a href="/reports/ai-product-research/" class="nav-promo-link nav-dropdown-list-item hide w-inline-block"><div class="div-block-213"><div class="grenn-label auto">REPORT</div><div class="div-block-201"><img loading="lazy" src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6628d668bb56827761eb05b7_book.svg" alt="" class="image-116 sm"/><div class="text-block-77">Impact of AI on Product Research – 2024 Report</div></div><div class="text-block-78">Explore future trends and gain insights from industry experts<br/></div><img loading="eager" src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66ba0bc183e2851e08b4f381_report-menu.webp" alt="" class="image-118"/></div></a><div id="w-node-be91e14b-8608-38cc-d56d-3d1503826890-0382655f" class="nav-link-dropdown-list-item mobile-mb-less"><div class="nav-link-dropdown-list-items mobile-mb-less"><a href="https://help.survicate.com/en/" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef49681c1b631f7929465_Vector%20(6).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Help Center</div><div class="nav-link-dropdown-list-item-link-subtext">Learn how to use Survicate from guides</div></div></a><a href="https://developers.survicate.com/" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63fc9dc872356f4e648c4e66_code.webp" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Developers</div><div class="nav-link-dropdown-list-item-link-subtext">Find APIs, Mobile SDKs and Webhooks</div></div></a><a href="/contact" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef49391ce9777f1a99067_welcome.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Talk to Sales</div><div class="nav-link-dropdown-list-item-link-subtext">Discover how Survicate can help you</div></div></a></div></div><div class="nav-link-dropdown-list-item mobile-mb-less"><div class="nav-link-dropdown-list-items mobile-mb-less"><a href="https://changelog.survicate.com/" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef393be4a445cfc66f746_Vector%20(5).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Product Updates</div><div class="nav-link-dropdown-list-item-link-subtext">See what went live, major releases monthly</div></div></a><a href="https://www.youtube.com/@Survicate" target="_blank" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef470be4a44218566ff9a_youtube.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">YouTube</div><div class="nav-link-dropdown-list-item-link-subtext">Watch videos about surveys, NPS and more<br/></div></div></a><a href="/agency-partner-program" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/645a21a446a1cf4245db35b2_partners%20(1).svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Agency Partner Program </div><div class="nav-link-dropdown-list-item-link-subtext">Grow your agency with Survicate<br/></div></div></a></div></div><div class="nav-link-dropdown-list-item mobile-mb-less"><div class="nav-link-dropdown-list-items mobile-mb-less"><a href="/blog" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef47abae1c53269072d11_Group%204.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Blog</div><div class="nav-link-dropdown-list-item-link-subtext">Read articles on surveys, NPS and more</div></div></a><a href="/customer-stories" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66029558396031dbadace003_customer-stories.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Customer Stories</div><div class="nav-link-dropdown-list-item-link-subtext">See how our customer succeed with Survicate</div></div></a><a href="/webinars/" class="nav-dropdown-list-item w-inline-block"><div class="nav-link-dropdown-list-item-link-icones-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/65521b71c1efe38af09d3685_webinars.svg" loading="lazy" alt="" class="nav-link-dropdown-list-item-link-icone"/></div><div><div class="nav-dropdown-list-item-text">Webinars</div><div class="nav-link-dropdown-list-item-link-subtext">Explore Survicate’s webinar collection</div></div></a></div></div></div></div></div></div><div class="cookie-pro-setting w-embed"><button id="ot-sdk-btn-hide" class="ot-sdk-show-settings footer-menu-item cookier-settings">Cookies Settings</button></div></div><section class="section_hero hero_background"><div class="container_main"><div class="hero_wrapper--2-columns"><div class="column_1"><h6 class="eyebrow_copy">Customer Effort Score Software</h6><h1 class="h1">Remove friction across the user journey with CES survey software</h1><div class="text--normal">Create an easy-to-use product with continuous CES insights. Evaluate different stages in the user journey. Improve user experience, decrease churn and get more loyal customers.</div><div class="btn_wrapper"><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a><div class="w-embed"><!-- Calendly link widget begin --> <a href="#" class="btn_light--margin_left--20 book-demo-btn w-button" onclick="Calendly.initPopupWidget({url: 'https://calendly.com/d/3fc-t76-vqq?hide_gdpr_banner=1&primary_color=5f10f5'});return false;">Book a Call</a> <!-- Calendly link widget end --></div></div><ul role="list" class="bulletpoint_3_list--inline"><li class="bulletpoint_3_litem first">10-day free trial of paid features</li><li class="bulletpoint_3_litem">Set up in minutes</li><li class="bulletpoint_3_litem">No credit card required</li></ul></div><div class="column_2--relative"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c212c88410f2f3de16167b_hero-ilu%20(19)-min.webp" alt="" sizes="(max-width: 767px) 400px, 580px" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c212c88410f2f3de16167b_hero-ilu%20(19)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c212c88410f2f3de16167b_hero-ilu%20(19)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c212c88410f2f3de16167b_hero-ilu%20(19)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c212c88410f2f3de16167b_hero-ilu%20(19)-min-p-1600.webp 1600w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c212c88410f2f3de16167b_hero-ilu%20(19)-min.webp 2190w" class="column_2--relative_image"/></div></div><div class="client_logo_wrapper"><div class="client_logo_row"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6073fe732ba2bf7c4338ea42_hubspot-dark-logo.svg" loading="lazy" alt="HubSpot logo" class="client_logo_row_item hubspot-logo"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6073fe8ebfba5c1048427432_spotify%20dark%20logo.svg" loading="lazy" alt="Spotify logo" class="client_logo_row_item spotify-logo"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6439024608e8603562f75d54_Vector.svg" loading="lazy" alt="" class="client_logo_row_item indeedn-logo"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6073fea9ed8dc621b8d610df_activision%20dark%20logo.svg" loading="lazy" alt="Activision logo" class="client_logo_row_item activision-logo"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6073feef70dd1861f0e2881e_atlassian%20dark%20logo.svg" loading="lazy" alt="Atlassian logo" class="client_logo_row_item atlassian-logo"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/609908a8fe4a6c42cb240b2b_ikea-logo.svg" loading="lazy" alt="" class="client_logo_row_item ikea-logo"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6220ad5572e0c8057d6f6f17_amplitude-b.svg" loading="lazy" alt="" class="client-row-logo-item aplitude-logo"/></div></div></div><div class="section-ending-arrow-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6040d1d5649ec7b5e533bed0_attribute_section_arrow.svg" loading="lazy" alt="attribute_section_arrow" class="section-ending-arrow"/></div></section><section class="section--grey"><div class="container_main"><div class="wrapper--center--narrow w-container"><h2 class="h2--center">Measure CES across user journey<br/></h2><div class="switch_container"><div class="switch_bar--light"><a id="inproduct-switch" data-switch="true" data-target="me1" data-group="me" href="#" class="switch--light active w-button">Website</a><a id="web-switch" data-switch="true" data-target="me2" data-group="me" href="#" class="switch--light w-button">Email</a><a id="mail-switch" data-switch="true" data-target="me3" data-group="me" href="#" class="switch--light w-button">Link</a><a id="link-switch" data-switch="true" data-target="me4" data-group="me" href="#" class="switch--light w-button">In-product</a><a id="mobile-switch" data-switch="true" data-target="me5" data-group="me" href="#" class="switch--light w-button">Mobile</a></div><a href="/survey-templates" target="_blank" class="see-integrations w-inline-block"><div class="text-block-43">See all templates</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63da65abbd9e6f556a520071_arrow-violet%20(1).svg" loading="lazy" alt="" class="image-70"/></a></div><div id="me1" data-group="me" data-tab="true" class="switch_tab active"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2135339523790ed2b77ad_website%20(2)-min.webp" loading="lazy" sizes="(max-width: 479px) 100vw, (max-width: 767px) 97vw, (max-width: 991px) 94vw, (max-width: 1279px) 100vw, 1000px" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2135339523790ed2b77ad_website%20(2)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2135339523790ed2b77ad_website%20(2)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2135339523790ed2b77ad_website%20(2)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2135339523790ed2b77ad_website%20(2)-min-p-1600.webp 1600w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2135339523790ed2b77ad_website%20(2)-min.webp 2700w" alt="" class="switch_temp__image--desktop"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2135339523790ed2b77ad_website%20(2)-min.webp" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2135339523790ed2b77ad_website%20(2)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2135339523790ed2b77ad_website%20(2)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2135339523790ed2b77ad_website%20(2)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2135339523790ed2b77ad_website%20(2)-min-p-1600.webp 1600w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2135339523790ed2b77ad_website%20(2)-min.webp 2700w" alt="" class="switch_temp__image--mobile"/></div><div id="me2" data-group="me" data-tab="true" class="switch_tab"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c21361d98897490e3b9c1a_email%20(3)-min.webp" loading="eager" sizes="100vw" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c21361d98897490e3b9c1a_email%20(3)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c21361d98897490e3b9c1a_email%20(3)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c21361d98897490e3b9c1a_email%20(3)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c21361d98897490e3b9c1a_email%20(3)-min-p-1600.webp 1600w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c21361d98897490e3b9c1a_email%20(3)-min.webp 2700w" alt="" class="switch_temp__image--desktop"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c21361d98897490e3b9c1a_email%20(3)-min.webp" loading="lazy" sizes="100vw" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c21361d98897490e3b9c1a_email%20(3)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c21361d98897490e3b9c1a_email%20(3)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c21361d98897490e3b9c1a_email%20(3)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c21361d98897490e3b9c1a_email%20(3)-min-p-1600.webp 1600w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c21361d98897490e3b9c1a_email%20(3)-min.webp 2700w" alt="" class="switch_temp__image--mobile"/></div><div id="me3" data-group="me" data-tab="true" class="switch_tab"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c213673dd3ad3ffec15033_link%20(2)-min.webp" loading="eager" sizes="100vw" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c213673dd3ad3ffec15033_link%20(2)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c213673dd3ad3ffec15033_link%20(2)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c213673dd3ad3ffec15033_link%20(2)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c213673dd3ad3ffec15033_link%20(2)-min-p-1600.webp 1600w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c213673dd3ad3ffec15033_link%20(2)-min-p-2000.webp 2000w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c213673dd3ad3ffec15033_link%20(2)-min.webp 2700w" alt="" class="switch_temp__image--desktop"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c213673dd3ad3ffec15033_link%20(2)-min.webp" loading="eager" sizes="100vw" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c213673dd3ad3ffec15033_link%20(2)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c213673dd3ad3ffec15033_link%20(2)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c213673dd3ad3ffec15033_link%20(2)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c213673dd3ad3ffec15033_link%20(2)-min-p-1600.webp 1600w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c213673dd3ad3ffec15033_link%20(2)-min-p-2000.webp 2000w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c213673dd3ad3ffec15033_link%20(2)-min.webp 2700w" alt="" class="switch_temp__image--mobile"/></div><div id="me4" data-group="me" data-tab="true" class="switch_tab"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2137272c965807a72e4f9_in-product%20(2)-min.webp" loading="eager" sizes="100vw" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2137272c965807a72e4f9_in-product%20(2)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2137272c965807a72e4f9_in-product%20(2)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2137272c965807a72e4f9_in-product%20(2)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2137272c965807a72e4f9_in-product%20(2)-min-p-1600.webp 1600w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2137272c965807a72e4f9_in-product%20(2)-min-p-2000.webp 2000w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2137272c965807a72e4f9_in-product%20(2)-min.webp 2700w" alt="" class="switch_temp__image--desktop"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2137272c965807a72e4f9_in-product%20(2)-min.webp" loading="eager" sizes="100vw" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2137272c965807a72e4f9_in-product%20(2)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2137272c965807a72e4f9_in-product%20(2)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2137272c965807a72e4f9_in-product%20(2)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2137272c965807a72e4f9_in-product%20(2)-min-p-1600.webp 1600w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2137272c965807a72e4f9_in-product%20(2)-min-p-2000.webp 2000w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2137272c965807a72e4f9_in-product%20(2)-min.webp 2700w" alt="" class="switch_temp__image--mobile"/></div><div id="me5" data-group="me" data-tab="true" class="switch_tab"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2612c3dd3ad3ffe1cafda_mobile%20(4).webp" loading="eager" sizes="100vw" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2612c3dd3ad3ffe1cafda_mobile%20(4)-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2612c3dd3ad3ffe1cafda_mobile%20(4)-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2612c3dd3ad3ffe1cafda_mobile%20(4)-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2612c3dd3ad3ffe1cafda_mobile%20(4)-p-1600.webp 1600w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2612c3dd3ad3ffe1cafda_mobile%20(4)-p-2000.webp 2000w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2612c3dd3ad3ffe1cafda_mobile%20(4)-p-2600.webp 2600w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2612c3dd3ad3ffe1cafda_mobile%20(4).webp 2700w" alt="" class="switch_temp__image--desktop"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2612c3dd3ad3ffe1cafda_mobile%20(4).webp" loading="eager" sizes="100vw" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2612c3dd3ad3ffe1cafda_mobile%20(4)-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2612c3dd3ad3ffe1cafda_mobile%20(4)-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2612c3dd3ad3ffe1cafda_mobile%20(4)-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2612c3dd3ad3ffe1cafda_mobile%20(4)-p-1600.webp 1600w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2612c3dd3ad3ffe1cafda_mobile%20(4)-p-2000.webp 2000w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2612c3dd3ad3ffe1cafda_mobile%20(4)-p-2600.webp 2600w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2612c3dd3ad3ffe1cafda_mobile%20(4).webp 2700w" alt="" class="switch_temp__image--mobile"/></div><div class="btn_wrapper-center"><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a><div class="w-embed"><!-- Calendly link widget begin --> <a href="#" class="btn_light--margin_left--20 book-demo-btn w-button" onclick="Calendly.initPopupWidget({url: 'https://calendly.com/d/3fc-t76-vqq?hide_gdpr_banner=1&primary_color=5f10f5'});return false;">Book a Call</a> <!-- Calendly link widget end --></div></div><div id="w-node-_2dbfd03d-b5c3-6fce-26e3-bc5c59228182-8fc0edab" class="bulletpoint_offer_wrapper"><ul role="list" class="bulletpoint_3_list--inline"><li class="bulletpoint_3_litem first">10-day free trial of paid features</li><li class="bulletpoint_3_litem">Set up in minutes</li><li class="bulletpoint_3_litem">No credit card required</li></ul></div><div class="wrapper"><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-text_wrapper"><h3 class="switch_column-text_title left">Boost customer service effectiveness with CES survey software</h3><ul role="list" class="switch_column-text_list"><li class="switch_column-text_list_item">Ask for ratings after each Support ticket to track your team's effectiveness<br/></li><li class="switch_column-text_list_item">Set condition-based notifications and act on negative feedback immediately<br/></li><li class="switch_column-text_list_item">Analyze full and partial responses in real-time with advanced filters, individual insights and word cloud<br/></li><li class="switch_column-text_list_item">Use ready-to-download PDF/PNG score charts to coach your team and boost its performance<br/></li></ul><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a></div></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2189f70867f68c6af10dc_ilu1%20(8)-min.webp" loading="lazy" width="536" sizes="(max-width: 479px) 100vw, (max-width: 767px) 97vw, (max-width: 991px) 96vw, (max-width: 1279px) 49vw, 536px" alt="" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2189f70867f68c6af10dc_ilu1%20(8)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2189f70867f68c6af10dc_ilu1%20(8)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2189f70867f68c6af10dc_ilu1%20(8)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2189f70867f68c6af10dc_ilu1%20(8)-min.webp 1608w" class="switch_column-image"/></div></div><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left last w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c21885baf5db5f0f9afb62_ilu2%20(8)-min.webp" loading="lazy" width="536" sizes="(max-width: 479px) 100vw, (max-width: 767px) 97vw, (max-width: 991px) 96vw, (max-width: 1279px) 49vw, 536px" alt="" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c21885baf5db5f0f9afb62_ilu2%20(8)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c21885baf5db5f0f9afb62_ilu2%20(8)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c21885baf5db5f0f9afb62_ilu2%20(8)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c21885baf5db5f0f9afb62_ilu2%20(8)-min.webp 1608w" class="switch_column-image"/></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-text_wrapper"><h3 class="switch_column-text_title left">Create a frictionless experience with CES surveys</h3><ul role="list" class="switch_column-text_list"><li class="switch_column-text_list_item">Launch event-triggered CES survey to improve new features and purchase experience<br/></li><li class="switch_column-text_list_item">Add CES question to your email so customers can rate you with a single click</li><li class="switch_column-text_list_item">Discover reasons behind CES ratings with follow-up questions and Fullstory or Smartlook recordings<br/></li><li class="switch_column-text_list_item">Run recurring CES surveys to track the progress of implemented changes<br/></li></ul><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a></div></div></div><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-text_wrapper"><h3 class="switch_column-text_title left">Engage more users to answer CES surveys</h3><ul role="list" class="switch_column-text_list"><li class="switch_column-text_list_item">Collect more insights than ever before: run email, website, in-product and mobile surveys with one tool<br/></li><li class="switch_column-text_list_item">Enable multilingual surveys and collect insights from all customers<br/></li><li class="switch_column-text_list_item">Set logic settings to ask spot-on questions instead of getting vague feedback</li><li class="switch_column-text_list_item">Target surveys with user characteristics<br/></li></ul><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a></div></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2187892d4b315163b659c_ilu3%20(6)-min.webp" loading="lazy" width="536" sizes="(max-width: 479px) 100vw, (max-width: 767px) 97vw, (max-width: 991px) 96vw, (max-width: 1279px) 49vw, 536px" alt="" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2187892d4b315163b659c_ilu3%20(6)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2187892d4b315163b659c_ilu3%20(6)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2187892d4b315163b659c_ilu3%20(6)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2187892d4b315163b659c_ilu3%20(6)-min.webp 1608w" class="switch_column-image"/></div></div></div></div><div class="section-ending-arrow-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6041f94e76a41c6c11c9911f_feature_arrow.svg" loading="lazy" alt="feature-arrow" class="section-ending-arrow"/></div></div></section><section class="section--black"><div class="container_main"><div class="wrapper--center--narrow w-container"><h2 class="h2--center">Get Customer Effort Score insights in 3 steps</h2><div class="w-layout-grid grid-animation-tab"><a id="hassle-switch" data-group="an" data-switch="true" data-target="an1" href="#" class="switch_tab--light animation_tab active w-node-_2dbfd03d-b5c3-6fce-26e3-bc5c592281d4-8fc0edab w-inline-block"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf9a21213f817850e35194_create.svg" loading="eager" alt="" class="switch_button_img--color"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf9a3b13f155ec41a6e4be_create%20(1).svg" loading="eager" alt="" class="switch_button_img--dark"/><div class="switch_button_text">1. Create</div><div class="white_in_shadow"></div></a><a id="custom-switch" data-group="an" data-switch="true" data-target="an2" href="#" class="switch_tab--light animation_tab w-node-_2dbfd03d-b5c3-6fce-26e3-bc5c592281da-8fc0edab w-inline-block"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf9ac538f1f3db8842067a_Group%2011462%20(1).svg" loading="eager" alt="" class="switch_button_img--color"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf9ab7472f9d895d8acb2a_Group%2011462.svg" loading="eager" alt="" class="switch_button_img--dark"/><div class="switch_button_text">2. Analyze</div><div class="white_in_shadow"></div></a><a id="multi-switch" data-group="an" data-switch="true" data-target="an3" href="#" class="switch_tab--light animation_tab w-node-_2dbfd03d-b5c3-6fce-26e3-bc5c592281e0-8fc0edab w-inline-block"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf9ae81ebe1384a736f644_Group%2011463.svg" loading="eager" alt="" class="switch_button_img--color"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64bf9ad5724d8a7e8d13d4b1_Group%2011464.svg" loading="eager" alt="" class="switch_button_img--dark"/><div class="switch_button_text">3. Act</div><div class="white_in_shadow"></div></a></div><div id="an1" data-group="an" data-tab="true" class="switch_tab active"><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left last w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div data-w-id="2dbfd03d-b5c3-6fce-26e3-bc5c592281ea" data-is-ix2-target="1" class="animation short" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c219338b4895d671ec5e04_ces-cx-step1.json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="13.133333333333333" data-duration="0"></div></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-right_wrapper"><h3 class="h3--light">Step 1: Quickly create CES surveys</h3><ul role="list" class="switch_column-list--light"><li class="switch_column-item--light">Start from a CES survey template. Or build your CES survey from scratch<br/></li><li class="switch_column-item--light">Apply branded colors, logo and custom CSS to your CES survey</li><li class="switch_column-item--light">Target your CES survey on user attributes and triggered actions<br/></li></ul><div class="button-wrapper"><a href="https://panel.survicate.com/signup" class="light-btn-green ml-3 mobile-50 m-0 w-button">Start Free</a></div></div></div></div></div><div id="an2" data-group="an" data-tab="true" class="switch_tab"><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left last w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div data-w-id="2dbfd03d-b5c3-6fce-26e3-bc5c592281fe" data-is-ix2-target="1" class="animation short" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64ca192e66134e47a8671d3b_ces-2.json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="12.116666666666667" data-duration="0"></div></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-right_wrapper"><h3 class="h3--light">Step 2: Analyze your CES to find insights</h3><ul role="list" class="switch_column-list--light"><li class="switch_column-item--light">Get an overview of your Customer Effort Score over time. Download PDF and PNG graphs for all CES results<br/></li><li class="switch_column-item--light">See the most common topics mentioned in the CES survey on the automatically generated word cloud<br/></li><li class="switch_column-item--light">Filter your CES survey data based on questions, date, custom properties and more<br/></li></ul><div class="button-wrapper"><a href="https://panel.survicate.com/signup" class="light-btn-green ml-3 mobile-50 m-0 w-button">Start Free</a></div></div></div></div></div><div id="an3" data-group="an" data-tab="true" class="switch_tab"><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left last w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div data-w-id="2dbfd03d-b5c3-6fce-26e3-bc5c59228213" data-is-ix2-target="1" class="animation short" data-animation-type="lottie" data-src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c2190a4a9b193611b5c94f_ces-cx-step3.json" data-loop="0" data-direction="1" data-autoplay="0" data-renderer="svg" data-default-duration="24.416666666666668" data-duration="0"></div></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-right_wrapper"><h3 class="h3--light">Step 3: Act to improve your CES rating</h3><ul role="list" class="switch_column-list--light"><li class="switch_column-item--light">Send CES scores and comments to customer profiles. Use segmentation win back unhappy customers<br/></li><li class="switch_column-item--light">Increase your ratings on G2, Capterra, AppStore and others by asking satisfied users for a review</li><li class="switch_column-item--light">Send feature requests to Productboard, Mixpanel and Amplitude. Improve your CES metric by releasing relevant new features<br/></li></ul><div class="button-wrapper"><a href="https://panel.survicate.com/signup" class="light-btn-green ml-3 mobile-50 m-0 w-button">Start Free</a></div></div></div></div></div><div class="quote_wrapper--right"><div class="quote_wrapper--flex"><div class="quote_wrapper_content--right"><div class="quote-text-light">“We started running surveys with Survicate within minutes and within budget, what a great value for money! In the past we needed multiple apps to get customer feedback. Now we have all we need with a single subscription.”</div><div class="quote_person_data_wrapper"><div class="quote_author_data_wrapper"><div class="quote-authote-name-light">Luke Deka</div><div class="quote-authore-position-light">CEO and Founder at Growbots</div></div><a href="#" class="case-study-quote-link-green w-inline-block"><div>Read the case study</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6022601e9ed7dbfbd5af6af5_btn-arrow-white.svg" loading="lazy" alt="" class="image-59"/></a></div></div><div class="quote_wrapper_img--dark--right"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62ced471c246d26dd3558388_luke-min.webp" loading="lazy" sizes="(max-width: 991px) 133px, 214px" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62ced471c246d26dd3558388_luke-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62ced471c246d26dd3558388_luke-min.webp 600w" alt="" class="avatar-light"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6390716ec9e5353eb30f5245_Path%204730%20(1).svg" loading="lazy" alt="" class="auote-img-star"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6390716ec9e5353eb30f5245_Path%204730%20(1).svg" loading="lazy" alt="" class="auote-img-star-mobile"/></div><div class="quote_wrapper_person-data--mobile"><div class="quote-authote-name-light">Luke Deka</div><div class="quote-authore-position-light">CEO and Founder at Growbots</div></div></div></div></div><div class="section-ending-arrow-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60422e2ecaa81156e9acc3aa_try-arrow.svg" loading="lazy" alt="try-arrow" class="section-ending-arrow"/></div></div></section><section class="section--white"><div class="container_main"><div class="wrapper--center--narrow w-container"><h2 class="h2--center">Connect Customer Satisfaction<br/>feedback with your toolstack</h2><div class="switch_container"><div class="buttons-switch-grey switch_bar--dark"><a id="int-hubspot" data-target="co1" data-group="co" data-switch="true" href="#" class="switch--light active w-button">Customer Service</a><a id="int-intercom" data-target="co2" data-group="co" data-switch="true" href="#" class="switch--light w-button">Session recording</a><a id="int-slack" data-target="co3" data-group="co" data-switch="true" href="#" class="switch--light w-button">Collaboration</a><a id="int-saleforce" data-target="co4" data-group="co" data-switch="true" href="#" class="switch--light w-button">Data Enrichment</a><a id="int-productboard" data-target="co5" data-group="co" data-switch="true" href="#" class="switch--light w-button">Product management</a></div></div><div id="co1" data-tab="true" data-group="co" class="switch_tab active"><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left last w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c9500c505242b9f9ab_customer%20service%20(3)-min%20(1).webp" loading="lazy" width="536" sizes="(max-width: 479px) 100vw, (max-width: 767px) 97vw, (max-width: 991px) 96vw, (max-width: 1279px) 49vw, 488px" alt="" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c9500c505242b9f9ab_customer%20service%20(3)-min%20(1)-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c9500c505242b9f9ab_customer%20service%20(3)-min%20(1)-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c9500c505242b9f9ab_customer%20service%20(3)-min%20(1)-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c9500c505242b9f9ab_customer%20service%20(3)-min%20(1).webp 1608w" class="switch_column-image"/></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-text_wrapper"><h3 class="switch_column-text_title">Automate email surveys and follow-up actions</h3><ul role="list" class="switch_column-text_list"><li class="switch_column-text_list_item">Automate CES surveys after the Support ticket is closed<br/></li><li class="switch_column-text_list_item">Trigger follow-up email to the respondent once the answer is submitted<br/></li><li class="switch_column-text_list_item">Filter survey responses by data from your CRM<br/></li></ul><div class="div-block-71"><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a></div></div></div></div></div><div id="co2" data-tab="true" data-group="co" class="switch_tab"><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left last w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c13036f38e4581a989_session-recording%20(5)-min.webp" loading="lazy" width="536" sizes="100vw" alt="" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c13036f38e4581a989_session-recording%20(5)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c13036f38e4581a989_session-recording%20(5)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c13036f38e4581a989_session-recording%20(5)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c13036f38e4581a989_session-recording%20(5)-min-p-1600.webp 1600w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9c13036f38e4581a989_session-recording%20(5)-min.webp 2144w" class="switch_column-image"/></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-text_wrapper"><h3 class="switch_column-text_title">Optimize user journey</h3><ul role="list" class="switch_column-text_list"><li class="switch_column-text_list_item">Combine feedback with product session recordings<br/></li><li class="switch_column-text_list_item">Filter sessions by survey responses to understand user journey insights<br/></li><li class="switch_column-text_list_item">Determine where and why users encounter friction by combining feedback with user sessions<br/></li></ul><div class="div-block-71"><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a></div></div></div></div></div><div id="co3" data-tab="true" data-group="co" class="switch_tab"><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left last w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9b03036f38e458193e0_collaboration%20(5)-min.webp" loading="lazy" width="536" sizes="100vw" alt="" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9b03036f38e458193e0_collaboration%20(5)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9b03036f38e458193e0_collaboration%20(5)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9b03036f38e458193e0_collaboration%20(5)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9b03036f38e458193e0_collaboration%20(5)-min.webp 1608w" class="switch_column-image"/></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-text_wrapper"><h3 class="switch_column-text_title">Collaborate on new insights faster</h3><ul role="list" class="switch_column-text_list"><li class="switch_column-text_list_item">Receive Slack or MsTeams alerts and react immediately<br/></li><li class="switch_column-text_list_item">Discuss new ideas based on user feedback from web user experience form<br/></li><li class="switch_column-text_list_item">Share survey results with the team on Google Sheets updated in real-time<br/></li></ul><div class="div-block-71"><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a></div></div></div></div></div><div id="co4" data-tab="true" data-group="co" class="switch_tab"><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left last w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9a7c11009bfb18b755f_data%20(5)-min.webp" loading="lazy" width="536" sizes="100vw" alt="" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9a7c11009bfb18b755f_data%20(5)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9a7c11009bfb18b755f_data%20(5)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9a7c11009bfb18b755f_data%20(5)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c9a7c11009bfb18b755f_data%20(5)-min.webp 1608w" class="switch_column-image"/></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-text_wrapper"><h3 class="switch_column-text_title">Send survey responses to any tools you use</h3><ul role="list" class="switch_column-text_list"><li class="switch_column-text_list_item">Set custom automation with Zapier integration<br/></li><li class="switch_column-text_list_item">Send automatically triggered notifications whenever respondents interact with your surveys<br/></li><li class="switch_column-text_list_item">Build custom integrations with your CRM, database or in-house solutions<br/></li></ul><div class="div-block-71"><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a></div></div></div></div></div><div id="co5" data-tab="true" data-group="co" class="switch_tab"><div class="switch_tab_columns_wrapper w-row"><div class="switch_column-left last w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c99b8ce8ed332644d1f4_product%20(1)-min.webp" loading="lazy" width="536" sizes="100vw" alt="" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c99b8ce8ed332644d1f4_product%20(1)-min-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c99b8ce8ed332644d1f4_product%20(1)-min-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c99b8ce8ed332644d1f4_product%20(1)-min-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64a7c99b8ce8ed332644d1f4_product%20(1)-min.webp 1608w" class="switch_column-image"/></div><div class="switch_column-wrapper w-col w-col-6 w-col-stack w-col-small-small-stack w-col-tiny-tiny-stack"><div class="switch_column-text_wrapper"><h3 class="switch_column-text_title">Analyze product feedback faster</h3><ul role="list" class="switch_column-text_list"><li class="switch_column-text_list_item">Send feature requests from CES surveys to Productboard as notes<br/></li><li class="switch_column-text_list_item">Analyze the feedback in Productboard and identify low-hanging fruits<br/></li><li class="switch_column-text_list_item">Blend CES survey responses with your other data sources in Productboard, Amplitude or Mixpanel<br/></li></ul><div class="div-block-71"><a href="https://panel.survicate.com/signup" class="primary-btn header-btn w-button">Start Free</a></div></div></div></div></div><div class="quote_wrapper--right"><div class="quote_wrapper--flex"><div class="quote_wrapper_content--right"><div class="quote_text">“I love how the Survicate & Slack integration helps my team receive CSAT and NPS responses in real time and follow up immediately if needed. These responses are fed directly from the integration Survicate has with Zendesk!”</div><div class="quote_person_data_wrapper"><div class="quote_author_data_wrapper"><div class="quote_wrapper_person-name--mobile"><strong>Brandon Zisa</strong></div><div class="quote_wrapper_person-position--mobile">Director of Client Success at Vestwell</div></div><a href="#" class="case-study-quote-link-green w-inline-block"><div>Read the case study</div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6022601e9ed7dbfbd5af6af5_btn-arrow-white.svg" loading="lazy" alt="" class="image-59"/></a></div></div><div class="quote_wrapper_img--dark--right"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6405a4bc63397a3b1efad1dd_Ellipse%2067.webp" loading="lazy" alt="" class="quote_wrapper_avatar--dark ml-2"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/63edfd32e1dd2c4a44daeae4_Path%204730.svg" loading="lazy" alt=""/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6390716ec9e5353eb30f5245_Path%204730%20(1).svg" loading="lazy" alt="" class="auote-img-star-mobile"/></div><div class="quote_wrapper_person-data--mobile"><div class="quote_wrapper_person-name--mobile"><strong>Brandon Zisa</strong></div><div class="quote_wrapper_person-position--mobile">Director of Client Success at Vestwell</div></div></div></div></div><div class="section-ending-arrow-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6040d1d5649ec7b5e533bed0_attribute_section_arrow.svg" loading="lazy" alt="attribute_section_arrow" class="section-ending-arrow"/></div></div></section><div class="section--grey"><div class="container_main"><div class="wrapper--center--narrow w-container"><h2 class="h2--center">Optimize user journey with CES surveys</h2><div class="text--normal--center">Gain invaluable insights into customer effort and enhance your business performance. By deploying CES surveys, you can collect feedback directly from users by asking one simple question: ‘How easy to use is our product?’. Target surveys across the user journey to optimize the whole experience.</div><div class="columns_tab_wrapper"><div class="columns_tab_col_1"><div class="tab_col_item active"><div class="white-insert-shadow-integration"></div><div class="tab_col_item_header_wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/64c21ac25be66bd1bdeacac2_Icon%20(8).webp" loading="lazy" width="32" alt=""/><div class="tab_col_item_title_wrapper"><div class="tab_col_item_title">Website optimization</div><div class="icon-11 w-icon-dropdown-toggle"></div></div></div><div class="tab_col_item_text_wrapper"><div class="tab_col_tem_text">Utilize CES survey software to conduct customer effort surveys and gather valuable insights. Inquire about the ease of finding relevant information from the website or blog visitors. Enhance your messaging, navigation, and website experience by leveraging detailed feedback from follow-up questions. Target website surveys to elicit fresh ideas about blog posts, landing pages, and marketing resources.</div></div></div><div class="tab_col_item"><div class="white-insert-shadow-integration"></div><div class="tab_col_item_header_wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6474aa10019653be211d258e_Icon%20(4).webp" loading="lazy" width="32" alt=""/><div class="tab_col_item_title_wrapper"><div class="tab_col_item_title">Churn reason identification</div><div class="icon-11 w-icon-dropdown-toggle"></div></div></div><div class="tab_col_item_text_wrapper"><div class="tab_col_tem_text">Configure follow-up questions to identify the most common reasons your customers are frustrated with your company. Use CES insights to introduce changes in product, customer service and internal processes to stop users from churning.</div></div></div><div class="tab_col_item"><div class="white-insert-shadow-integration"></div><div class="tab_col_item_header_wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/640ef3900737edf0c9ba2559_Exclude.svg" loading="lazy" width="32" alt=""/><div class="tab_col_item_title_wrapper"><div class="tab_col_item_title">Customer service assessment</div><div class="icon-11 w-icon-dropdown-toggle"></div></div></div><div class="tab_col_item_text_wrapper"><div class="tab_col_tem_text">Improve your support team's performance with the help of CES survey software. Gain valuable insights from CES surveys to enhance processes and boost team motivation. Evaluate customer experience by asking, ‘How easy was it for you to resolve the issue?’. Get feedback through the website, email, or in-product using a single CES tool.</div></div></div></div><div class="columns_tab_col_2"><div class="tab_col_item"><div class="white-insert-shadow-integration"></div><div class="tab_col_item_header_wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6474aa27b3a19c562838056b_Icon%20(5).webp" loading="lazy" width="32" alt=""/><div class="tab_col_item_title_wrapper"><div class="tab_col_item_title">Onboarding assessment</div><div class="icon-11 w-icon-dropdown-toggle"></div></div></div><div class="tab_col_item_text_wrapper"><div class="tab_col_tem_text">Use one CES survey software to conduct get customer effort insights across the user journey. Use CES surveys to understand the experience of new customers, identifying potential friction points during the early onboarding stages. By addressing these friction points, reduce customer frustration and decrease churn Increase user engagement, activation, and retention rates by measuring customer effort.</div></div></div><div class="tab_col_item active"><div class="white-insert-shadow-integration"></div><div class="tab_col_item_header_wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6405c47e59ee2c4d56fb63c9_audience.webp" loading="lazy" width="32" alt=""/><div class="tab_col_item_title_wrapper"><div class="tab_col_item_title">User experience feedback</div><div class="icon-11 w-icon-dropdown-toggle"></div></div></div><div class="tab_col_item_text_wrapper"><div class="tab_col_tem_text">Leverage the power of CES survey software to assess various aspects of your product. Pinpoint the sources of customer frustration and identify the elements that your customers appreciate using customer effort surveys. Enhance the customer experience by implementing ongoing customer effort surveys. Use events and attributes to target the appropriate audience and prompt them to rate your features, trial period, or subscription at the most opportune moments.</div></div></div></div></div></div></div><div class="section-ending-arrow-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6041f94e76a41c6c11c9911f_feature_arrow.svg" loading="lazy" alt="feature-arrow" class="section-ending-arrow"/></div></div><div class="section--white"><div class="container_main"><div class="wrapper--center--extra-narrow"><h2 class="h2--center">Customer Effort Score software FAQs</h2><div class="faq_shown"><div data-hover="false" data-delay="0" itemtype="https://schema.org/Question" itemscope="itemscope" itemprop="mainEntity" data-w-id="4ffc6afc-6573-bbba-8540-b386cedf40a7" class="single_accordion w-dropdown"><div class="accordion-toggle-2 w-dropdown-toggle"><h3 itemprop="name" class="accordion_title">What is Customer Effort Score (CES), and why is it important?</h3><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4ee7dace2b1033dc1a1_plus%20(2).svg" loading="lazy" alt="" class="according_image"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a503efce293c72d6dd63_plus.svg" loading="lazy" alt="" class="according_image_hover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4fc2dca5768437b0e45_plus%20(1).svg" loading="lazy" alt="" class="according_image_open"/></div><nav itemtype="https://schema.org/Answer" itemscope="itemscope" itemprop="acceptedAnswer" style="height:0px" class="dropdown_content w-dropdown-list"><div itemprop="text" style="opacity:0;display:none" class="accordion_dropdown_text w-richtext"><p>Customer Effort Score (CES) is a metric used to measure the ease of a customer's interaction with a company during a specific experience, such as a purchase, support request, or service interaction. It quantifies the level of effort a customer puts forth to achieve their desired outcome. CES is vital because it directly correlates with customer loyalty and satisfaction, impacting the overall customer experience.<br/></p><p>Customer Effort Score (CES) survey is a questionnaire designed to gauge the level of effort a customer exerted to resolve an issue or complete a task with your company. By implementing CES surveys, you can measure customer effort accurately, identify pain points in your customer journey, and take proactive steps to reduce customer effort. This leads to enhanced customer loyalty and satisfaction, ultimately boosting your business's success.</p><p>Connect various integrations so your product teams are always up to date with actionable feedback data. Track customer effort score surveys results to know how likely your customers are to get back to you in the future. Improve user experiences and win more long-lasting customer relationships.</p></div></nav></div><div data-hover="false" data-delay="0" itemtype="https://schema.org/Question" itemscope="itemscope" itemprop="mainEntity" data-w-id="4ffc6afc-6573-bbba-8540-b386cedf40c9" class="single_accordion w-dropdown"><div class="accordion-toggle-2 w-dropdown-toggle"><h3 itemprop="name" class="accordion_title">Can Customer Effort Score Software enhance customer loyalty?</h3><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4ee7dace2b1033dc1a1_plus%20(2).svg" loading="lazy" alt="" class="according_image"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a503efce293c72d6dd63_plus.svg" loading="lazy" alt="" class="according_image_hover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4fc2dca5768437b0e45_plus%20(1).svg" loading="lazy" alt="" class="according_image_open"/></div><nav itemtype="https://schema.org/Answer" itemscope="itemscope" itemprop="acceptedAnswer" style="height:0px" class="dropdown_content w-dropdown-list"><div itemprop="text" style="opacity:0;display:none" class="accordion_dropdown_text w-richtext"><p>Absolutely! Customer Effort Score (CES) is crucial in enhancing customer loyalty. Businesses can identify and rectify pain points in their processes by consistently measuring customer effort and acting on the feedback received. Build your roadmap with customer effort scores to build more satisfactory customer experiences, avoid high-effort experiences and improve cx metrics on specific touchpoints. When customers encounter minimal effort when interacting with your brand, they are likelier to remain loyal and advocate for your products or services.</p></div></nav></div><div data-hover="false" data-delay="0" itemtype="https://schema.org/Question" itemscope="itemscope" itemprop="mainEntity" data-w-id="4ffc6afc-6573-bbba-8540-b386cedf40d6" class="single_accordion w-dropdown"><div class="accordion-toggle-2 w-dropdown-toggle"><h3 itemprop="name" class="accordion_title">How can Customer Effort Score Software improve customer experience? </h3><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4ee7dace2b1033dc1a1_plus%20(2).svg" loading="lazy" alt="" class="according_image"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a503efce293c72d6dd63_plus.svg" loading="lazy" alt="" class="according_image_hover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4fc2dca5768437b0e45_plus%20(1).svg" loading="lazy" alt="" class="according_image_open"/></div><nav itemtype="https://schema.org/Answer" itemscope="itemscope" itemprop="acceptedAnswer" style="height:0px" class="dropdown_content w-dropdown-list"><div itemprop="text" style="opacity:0;display:none" class="accordion_dropdown_text w-richtext"><p>Customer Effort Score Software helps businesses identify friction points in their customer journey and implement strategies to reduce customer effort. Streamlining processes and making interactions smoother can significantly enhance the overall customer experience. Satisfied customers are likelier to become loyal brand advocates, contributing to your business's success.</p><p>CES survey can help you ensure each customer has low effort experience and is more likely to get back. By knowing how much effort your customer has to put into completing a task, you can predict how likely they are to cease future purchases. Distribute surveys to measure customer effort scores continuously to keep more customers.</p></div></nav></div><div data-hover="false" data-delay="0" itemtype="https://schema.org/Question" itemscope="itemscope" itemprop="mainEntity" data-w-id="4ffc6afc-6573-bbba-8540-b386cedf40e1" class="single_accordion w-dropdown"><div class="accordion-toggle-2 w-dropdown-toggle"><h3 itemprop="name" class="accordion_title">Can Customer Effort Score (CES) help reduce customer churn?</h3><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4ee7dace2b1033dc1a1_plus%20(2).svg" loading="lazy" alt="" class="according_image"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a503efce293c72d6dd63_plus.svg" loading="lazy" alt="" class="according_image_hover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4fc2dca5768437b0e45_plus%20(1).svg" loading="lazy" alt="" class="according_image_open"/></div><nav itemtype="https://schema.org/Answer" itemscope="itemscope" itemprop="acceptedAnswer" style="height:0px" class="dropdown_content w-dropdown-list"><div itemprop="text" style="opacity:0;display:none" class="accordion_dropdown_text w-richtext"><p>Yes, Customer Effort Score Software can be instrumental in reducing customer churn. By pinpointing pain points in your customers' journey and learning how much effort users have to put into using specific feature or achieve their goal, you can take proactive steps to eliminate obstacles and improve overall satisfaction. When customers encounter minimal effort and have a smooth experience with your brand, they are likelier to remain loyal and less inclined to switch to competitors.</p><p>Track CES feedback continuously and make it one of your customer service metrics to collect valuable information and actionable feedback constantly. Invite unlimited users to the single dashboard so everyone can analyze results with custom filters. Improve cross-collaboration between Customer faced and Product teams with a versatile tool for tracking CES. </p></div></nav></div><div data-hover="false" data-delay="0" itemtype="https://schema.org/Question" itemscope="itemscope" itemprop="mainEntity" data-w-id="4ffc6afc-6573-bbba-8540-b386cedf40ec" class="single_accordion w-dropdown"><div class="accordion-toggle-2 w-dropdown-toggle"><h3 itemprop="name" class="accordion_title">How does Customer Effort Score Software work? </h3><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4ee7dace2b1033dc1a1_plus%20(2).svg" loading="lazy" alt="" class="according_image"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a503efce293c72d6dd63_plus.svg" loading="lazy" alt="" class="according_image_hover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4fc2dca5768437b0e45_plus%20(1).svg" loading="lazy" alt="" class="according_image_open"/></div><nav itemtype="https://schema.org/Answer" itemscope="itemscope" itemprop="acceptedAnswer" style="height:0px" class="dropdown_content w-dropdown-list"><div itemprop="text" style="opacity:0;display:none" class="accordion_dropdown_text w-richtext"><p>Customer Effort Score Software is a specialized tool that helps businesses conduct CES survey regularly and analyze the results. It allows companies to gather valuable feedback from customers by asking specific questions related to the ease of their experience. The software then compiles and interprets the responses, providing actionable insights to improve customer experience and reduce customer effort.</p><p>With the Survicate CES survey, you can gather Customer Effort Score (CES) feedback on multiple channels to know how customers feel. Our free account lets you gather valuable information on branded surveys with customized follow-up questions, so you can easily measure customer sentiment and quality of service reps' work to get more happy customers.</p></div></nav></div><div data-hover="false" data-delay="0" itemtype="https://schema.org/Question" itemscope="itemscope" itemprop="mainEntity" data-w-id="4ffc6afc-6573-bbba-8540-b386cedf40f7" class="single_accordion w-dropdown"><div class="accordion-toggle-2 w-dropdown-toggle"><h3 itemprop="name" class="accordion_title">Is it challenging to implement Customer Effort Score Software into my existing systems? </h3><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4ee7dace2b1033dc1a1_plus%20(2).svg" loading="lazy" alt="" class="according_image"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a503efce293c72d6dd63_plus.svg" loading="lazy" alt="" class="according_image_hover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4fc2dca5768437b0e45_plus%20(1).svg" loading="lazy" alt="" class="according_image_open"/></div><nav itemtype="https://schema.org/Answer" itemscope="itemscope" itemprop="acceptedAnswer" style="height:0px" class="dropdown_content w-dropdown-list"><div itemprop="text" style="opacity:0;display:none" class="accordion_dropdown_text w-richtext"><p>Integrating Customer Effort Score Software into your existing systems is typically straightforward. Survicate offers user-friendly interfaces and seamless integrations with standard customer relationship management and support ticket tools. The software can be customized to align with your specific business needs, ensuring a smooth and hassle-free implementation process.</p><p>Use custom branding and flexible website targeting in your ces surveys to get more responses. Trigger surveys based on events or user attributes to get feedback directly related to the action you want to evaluate.</p></div></nav></div></div><div class="faq_hidden"><div data-hover="false" data-delay="0" itemtype="https://schema.org/Question" itemscope="itemscope" itemprop="mainEntity" data-w-id="4ffc6afc-6573-bbba-8540-b386cedf4112" class="single_accordion w-dropdown"><div class="accordion-toggle-2 w-dropdown-toggle"><h3 itemprop="name" class="accordion_title">How does measuring customer effort differ from measuring customer satisfaction?</h3><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4ee7dace2b1033dc1a1_plus%20(2).svg" loading="lazy" alt="" class="according_image"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a503efce293c72d6dd63_plus.svg" loading="lazy" alt="" class="according_image_hover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4fc2dca5768437b0e45_plus%20(1).svg" loading="lazy" alt="" class="according_image_open"/></div><nav itemtype="https://schema.org/Answer" itemscope="itemscope" itemprop="acceptedAnswer" style="height:0px" class="dropdown_content w-dropdown-list"><div itemprop="text" style="opacity:0;display:none" class="accordion_dropdown_text w-richtext"><p> Measuring customer effort and customer satisfaction are two distinct approaches, but they complement each other. Customer satisfaction focuses on gauging overall contentment with a product or service, while measuring customer effort concentrates on the ease of completing a specific task or interaction. By combining both metrics, businesses comprehensively understand their customers' experiences, enabling them to deliver superior service.</p></div></nav></div><div data-hover="false" data-delay="0" itemtype="https://schema.org/Question" itemscope="itemscope" itemprop="mainEntity" data-w-id="4ffc6afc-6573-bbba-8540-b386cedf411d" class="single_accordion w-dropdown"><div class="accordion-toggle-2 w-dropdown-toggle"><h3 itemprop="name" class="accordion_title">How frequently should I conduct Customer Effort Score (CES) surveys?</h3><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4ee7dace2b1033dc1a1_plus%20(2).svg" loading="lazy" alt="" class="according_image"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a503efce293c72d6dd63_plus.svg" loading="lazy" alt="" class="according_image_hover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4fc2dca5768437b0e45_plus%20(1).svg" loading="lazy" alt="" class="according_image_open"/></div><nav itemtype="https://schema.org/Answer" itemscope="itemscope" itemprop="acceptedAnswer" style="height:0px" class="dropdown_content w-dropdown-list"><div itemprop="text" style="opacity:0;display:none" class="accordion_dropdown_text w-richtext"><p>The frequency of conducting CES surveys depends on your business's nature and customer touchpoints. Conducting quarterly or monthly CES surveys might be appropriate for companies with a high volume of interactions. However, annual or semi-annual surveys could suffice for businesses with fewer interactions. The key is to strike a balance that provides relevant insights without overwhelming your customers.</p><p>In many Saas companies, CES score is typically measured based on triggered events (if you want to evaluate specific touchpoints) or every interaction with the support team.</p></div></nav></div><div data-hover="false" data-delay="0" itemtype="https://schema.org/Question" itemscope="itemscope" itemprop="mainEntity" data-w-id="4ffc6afc-6573-bbba-8540-b386cedf4130" class="single_accordion w-dropdown"><div class="accordion-toggle-2 w-dropdown-toggle"><h3 itemprop="name" class="accordion_title">Can Customer Effort Score Software be combined with other customer feedback tools? </h3><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4ee7dace2b1033dc1a1_plus%20(2).svg" loading="lazy" alt="" class="according_image"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a503efce293c72d6dd63_plus.svg" loading="lazy" alt="" class="according_image_hover"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/62c2a4fc2dca5768437b0e45_plus%20(1).svg" loading="lazy" alt="" class="according_image_open"/></div><nav itemtype="https://schema.org/Answer" itemscope="itemscope" itemprop="acceptedAnswer" style="height:0px" class="dropdown_content w-dropdown-list"><div itemprop="text" style="opacity:0;display:none" class="accordion_dropdown_text w-richtext"><p>Absolutely! Customer Effort Score Software can be effectively combined with other customer feedback tools, such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT) surveys. Integrating multiple feedback mechanisms provides a holistic view of your customers' experiences, enabling you to make data-driven decisions and continuously enhance your customer support and services.</p><p>Investing in reliable Customer Effort Score Software is crucial to measure and reduce customer effort, leading to increased customer loyalty, improved customer experience, and overall business growth.</p></div></nav></div></div><div data-w-id="4ffc6afc-6573-bbba-8540-b386cedf4143" class="faq-btn-wrapper"><div class="pricng-faq-show-more-2">See more questions</div><div class="pricng-faq-less-2">Hide some questions</div></div></div></div><div class="section-ending-arrow-wrapper"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6040d1d5649ec7b5e533bed0_attribute_section_arrow.svg" loading="lazy" alt="attribute_section_arrow" class="section-ending-arrow-template"/></div></div><section class="section-tryit section--team"><div class="container_main"><div class="wrapper--center--narrow w-container"><h2 class="h2--center">We’re here to support you <br/>along the way</h2><div class="btn_wrapper--center margin_t--0"><a href="https://panel.survicate.com/signup" class="primary-btn-green w-button">Sign Up Free</a><div class="light-btn-green-book-demo w-embed"><!-- Calendly link widget begin --> <a href="#" class="book-demo-btn light-btn-green" onclick="Calendly.initPopupWidget({url: 'https://calendly.com/d/3fc-t76-vqq?hide_gdpr_banner=1&primary_color=5f10f5'});return false;">Book a Call</a> <!-- Calendly link widget end --></div></div><div class="bulletpoint_list_wrapper--light"><div class="w-layout-grid advantages-grid"><ul id="w-node-_0f3167e1-20d0-b4dd-e23c-8e13b698804a-b698803b" role="list" class="list-col-1"><li class="list_item--light">human live chat support, no bots<br/></li></ul><ul id="w-node-_0f3167e1-20d0-b4dd-e23c-8e13b698804e-b698803b" role="list" class="list-col-2"><li class="list_item--light">97% satisfaction rate<br/></li></ul><ul id="w-node-_0f3167e1-20d0-b4dd-e23c-8e13b6988052-b698803b" role="list" class="list-col-3"><li class="list_item--light">2 minutes first response<br/></li></ul></div></div><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66cdc31d9199e40ba693cf31_team-photo.webp" loading="lazy" sizes="(max-width: 479px) 100vw, (max-width: 767px) 97vw, (max-width: 991px) 94vw, (max-width: 1279px) 100vw, 1096px" srcset="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66cdc31d9199e40ba693cf31_team-photo-p-500.webp 500w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66cdc31d9199e40ba693cf31_team-photo-p-800.webp 800w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66cdc31d9199e40ba693cf31_team-photo-p-1080.webp 1080w, https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/66cdc31d9199e40ba693cf31_team-photo.webp 1396w" alt="" class="image-full-bottom"/></div></div></section><section id="footer" class="footer"><div class="container_main"><div class="container-footer w-container"><div class="survi-footer-flex-container"><div id="w-node-d6be9c7f-3c09-cdae-0daa-0256e2eb4e8c-e2eb4e89" class="footer-social-wrapper"><a href="https://survicate.com/" class="footer-logo-link w-inline-block"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60463065bc5a3e135555eba8_Survicate-logo.svg" alt="Survicate-logo-dark" class="footer-image"/></a><div class="div-block-18"><h2 class="footer-list-heading social-media-heading-mobile">We’re also there</h2><ul role="list" class="list-2 w-list-unstyled"><li class="footer-social-list-item"><a href="https://www.youtube.com/@Survicate" class="footer-social-item-wrapper footer-list-item w-inline-block"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6406f358154efba837ac642a_yt-default.svg" loading="lazy" width="35" alt="" class="footer-social-icone"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6406f35ae2cc2f0064af8881_yt-hover.svg" loading="eager" width="35" alt="" class="footer-social-icone-hover"/><div class="footer-social-list-item footer-social-list-item-mobile">YouTube</div></a></li><li class="footer-social-list-item"><a href="https://www.linkedin.com/company/survicate/" class="footer-social-item-wrapper footer-list-item w-inline-block"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/604885980937f1decbaf0074_footer-linkedin-icone.svg" loading="lazy" width="35" alt="footer-linkedin-icone" class="footer-social-icone"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60a26db258d2f6ab7a22b6f2_linkedin-hover.svg" loading="eager" width="35" alt="" class="footer-social-icone-hover"/><div class="footer-social-list-item footer-social-list-item-mobile">Linkedin</div></a></li><li class="footer-social-list-item"><a href="https://twitter.com/survicate" class="footer-social-item-wrapper footer-list-item w-inline-block"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60488580235fa0a8a35d6ac3_footer-twitter-icone.svg" loading="lazy" width="35" alt="footer-twitter-icone" class="footer-social-icone"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60a26e184be107e37724c1b3_twitter-hover.svg" loading="eager" width="35" alt="" class="footer-social-icone-hover"/><div class="footer-social-list-item footer-social-list-item-mobile">Twitter</div></a></li><li class="footer-social-list-item"><a href="https://www.facebook.com/Survicate/" class="footer-social-item-wrapper footer-list-item w-inline-block"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/6048855f0937f16356af000b_footer-facebook-icone.svg" loading="lazy" width="35" alt="footer-facebook-icone" class="footer-social-icone"/><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60a26dc274a75fb42b588aff_facebook-hover.svg" loading="eager" width="35" alt="" class="footer-social-icone-hover"/><div class="footer-social-list-item footer-social-list-item-mobile">Facebook</div></a></li></ul></div></div><div id="w-node-d6be9c7f-3c09-cdae-0daa-0256e2eb4ea2-e2eb4e89"><div data-hover="false" data-delay="0" class="dropdown-footer w-dropdown"><div class="dropdown-toggle w-dropdown-toggle"><div class="icon-4 w-icon-dropdown-toggle"></div><div class="footer-column-title">How it works?</div></div><nav class="dropdown-list-3 w-dropdown-list"><a href="https://survicate.com/how-to-build-surveys/" class="footer-list-item">Build Surveys</a><a href="https://survicate.com/how-to-distribute-surveys/" class="footer-list-item">Distribute Surveys</a><a href="https://survicate.com/how-to-analyze-survey-data/" class="footer-list-item">Analyze Results</a><a href="https://survicate.com/how-to-act-on-customer-feedback/" class="footer-list-item">Act on Feedback</a></nav></div></div><div id="w-node-d6be9c7f-3c09-cdae-0daa-0256e2eb4eb1-e2eb4e89" class="div-block-19"><div data-hover="false" data-delay="0" class="dropdown-footer w-dropdown"><div class="dropdown-toggle w-dropdown-toggle"><div class="icon-4 w-icon-dropdown-toggle"></div><div class="footer-column-title">Solutions</div></div><nav class="dropdown-list-3 w-dropdown-list"><a href="/software/email-survey" class="footer-list-item">Email Surveys</a><a href="/software/link-survey/" class="footer-list-item">Link Surveys</a><a href="https://survicate.com/software/net-promoter-score/" class="footer-list-item">Net Promoter Score</a><a href="https://survicate.com/software/website-feedback/" class="footer-list-item">Website Surveys</a><a href="https://survicate.com/software/in-product-surveys/" class="footer-list-item">In-product Surveys</a><a href="https://survicate.com/mobile-surveys/" class="footer-list-item">Mobile App Surveys</a><a href="https://survicate.com/software/chat-surveys/" class="footer-list-item">Intercom Messenger Surveys</a><a href="/insights-hub" class="footer-list-item">Insights Hub</a><a href="https://survicate.com/software/feedback-button/" class="footer-list-item">Feedback Button</a><a href="/enterprise-survey-software/" class="footer-list-item">Enterprise survey software</a></nav></div></div><div id="w-node-d6be9c7f-3c09-cdae-0daa-0256e2eb4ec8-e2eb4e89"><div data-hover="false" data-delay="0" class="dropdown-footer w-dropdown"><div class="dropdown-toggle w-dropdown-toggle"><div class="icon-4 w-icon-dropdown-toggle"></div><div class="footer-column-title">Resources</div></div><nav class="dropdown-list-3 w-dropdown-list"><a href="https://survicate.com/pricing/" class="footer-list-item">Plans & Pricing</a><a href="https://survicate.com/connect/" class="footer-list-item">Integrations</a><a href="https://help.survicate.com/en/" target="_blank" class="footer-list-item">Help Center</a><a href="https://developers.survicate.com/" target="_blank" class="footer-list-item">Developers</a><a href="https://changelog.survicate.com/" class="footer-list-item">Product Updates</a><a href="https://www.survicate.com/customer-stories/" class="footer-list-item">Customer Stories</a><a href="https://status.survicate.com/" class="footer-list-item">Status</a><a href="https://survicate.com/blog/" class="footer-list-item">Blog</a></nav></div></div><div id="w-node-d6be9c7f-3c09-cdae-0daa-0256e2eb4edd-e2eb4e89"><div data-hover="false" data-delay="0" class="dropdown-footer w-dropdown"><div class="dropdown-toggle w-dropdown-toggle"><div class="icon-4 w-icon-dropdown-toggle"></div><div class="footer-column-title">Survey Templates</div></div><nav class="dropdown-list-3 w-dropdown-list"><a href="https://survicate.com/survey-templates/nps-survey/" class="footer-list-item">NPS® Survey</a><a href="https://survicate.com/survey-templates/customer-satisfaction-survey/" class="footer-list-item">Customer Satisfaction Survey</a><a href="https://survicate.com/survey-templates/customer-effort-score-survey/" class="footer-list-item">Customer Effort Score Survey</a><a href="/survey-templates/event-survey/" class="footer-list-item">Event Survey</a><a href="/survey-templates/web-app-ux/" class="footer-list-item">Web App UX Survey</a><a href="/survey-templates/e-commerce-checkout/" class="footer-list-item">E-Commerce Checkout Survey<br/></a><a href="https://survicate.com/survey-templates/" class="footer-list-item">More Survey Templates</a></nav></div></div><div id="w-node-d6be9c7f-3c09-cdae-0daa-0256e2eb4ef0-e2eb4e89"><div data-hover="false" data-delay="0" class="dropdown-footer w-dropdown"><div class="dropdown-toggle w-dropdown-toggle"><div class="icon-4 w-icon-dropdown-toggle"></div><div class="footer-column-title">Company</div></div><nav class="dropdown-list-3 w-dropdown-list"><a href="https://survicate.com/contact/" class="footer-list-item">Contact Us</a><a href="/careers/" class="footer-list-item">Careers</a><a href="/partner-program" class="footer-list-item">Partner Programs</a><a href="/agency-partner-program" class="footer-list-item">Agency Partner Program</a><a href="https://help.survicate.com/en/articles/3943199-gdpr-compliance-security-program-at-survicate" class="footer-list-item">GDPR</a><a href="https://assets.survicate.com/legal/Survicate%20certificate%20of%20PCI%20DSS.pdf" target="_blank" class="footer-list-item">PCI DSS certificate</a><a href="https://assets.survicate.com/docs/PL240619009-Survicate%20Spo%CC%81%C5%82ka%20...pdf" target="_blank" class="footer-list-item">ISO 27001 certificate</a><div class="w-embed"><button id="ot-sdk-btn" class="ot-sdk-show-settings footer-menu-item cookier-settings">Cookies Settings</button></div></nav></div></div></div><div class="copyright-grid"><div id="w-node-d6be9c7f-3c09-cdae-0daa-0256e2eb4f06-e2eb4e89" class="footer-text">NET PROMOTER, NPS, AND THE NPS-RELATED EMOTICONS ARE REGISTERED U.S. TRADEMARKS, AND NET PROMOTER SCORE AND NET PROMOTER SYSTEM ARE SERVICE MARKS, OF BAIN & COMPANY, INC., SATMETRIX SYSTEMS, INC. AND FRED REICHHELD.</div><div id="w-node-_7b270ffb-16f7-f63f-3168-c3b9bbe0766a-e2eb4e89" class="div-block-202"><a id="w-node-d8f83367-d753-da04-615b-b1072be12a94-e2eb4e89" href="https://assets.survicate.com/docs/Terms-Of-Service-Survicate.pdf" target="_blank" class="text-block-5 mobile-terms-style footer-list-item">Terms and Conditions</a><a id="w-node-_4b2cbe41-979f-ebd4-f5a4-32df26ca8b20-e2eb4e89" href="https://assets.survicate.com/docs/Privacy-Policy.pdf" target="_blank" class="text-block-5 mobile-terms-style footer-list-item"> & Privacy Policy</a></div><div id="w-node-d6be9c7f-3c09-cdae-0daa-0256e2eb4f0a-e2eb4e89" class="text-block-5">With ❤︎ from Poland</div><div id="w-node-d6be9c7f-3c09-cdae-0daa-0256e2eb4f0c-e2eb4e89" class="text-block-4">Copyright © Survicate –– 2024</div></div></div></div><div class="w-embed"><style> .footer-menu-item.cookier-settings { color: #171d1a !important; font-size: 14px !important; padding: 0 !important; border: 0 !important; background: transparent !important; text-align: left !important; } @media only screen and (max-width: 480px) { .footer-menu-item.cookier-settings { font-size: 16px !important; } } .footer-menu-item.cookier-settings:hover { color: #5f10f5 !important; text-decoration: underline; } @media only screen and (min-width: 1920px){ .footer-menu-item.cookier-settings{ font-size: 1em !important; } } </style></div><div class="navbar-dropdown-shadow"></div></section><section class="info-top-banner"><img src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/60d9f575144b576f49f3387c_popUp-close.svg" loading="lazy" alt="" class="close-banner-icone"/><a id="banner-link" href="/reports/ai-product-research/" class="link-block banner-top-link w-inline-block"><div class="baner-text-desk">AI’s Impact on Product Research: 2024 Report - <span class="banner-span">Get your free copy 🔥</span></div></a></section><script src="https://d3e54v103j8qbb.cloudfront.net/js/jquery-3.5.1.min.dc5e7f18c8.js?site=5fca234a1c4867bb3d78dced" type="text/javascript" integrity="sha256-9/aliU8dGd2tb6OSsuzixeV4y/faTqgFtohetphbbj0=" crossorigin="anonymous"></script><script src="https://cdn.prod.website-files.com/5fca234a1c4867bb3d78dced/js/survicate.a3a9c9220.js" type="text/javascript"></script><script async> // Navbar Interactions document.addEventListener('DOMContentLoaded', function () { // Hover effect for nav link dropdown var navLinkDropdowns = document.querySelectorAll('.nav-link-dropdown'); navLinkDropdowns.forEach(function (navLinkDropdown) { navLinkDropdown.addEventListener('mouseenter', function () { document.querySelector('.navbar-dropdown-shadow').style.display = 'block'; }); navLinkDropdown.addEventListener('mouseleave', function () { document.querySelector('.navbar-dropdown-shadow').style.display = 'none'; }); }); // Get the initial background color of the hero section const heroBackgroundElement = document.querySelector('.hero_background'); var heroBgColor = heroBackgroundElement ? window.getComputedStyle(heroBackgroundElement).backgroundColor : null; // Only apply hover effects if the viewport width is greater than 991px if (document.body.clientWidth > 991) { var navbarWrapper = document.querySelector('.navbar-wrapper'); if (!navbarWrapper) return; // Zabezpieczenie przed brakiem elementu navbarWrapper.addEventListener('mouseenter', function () { document.querySelector('.nav-ext-wrapper').style.display = 'flex'; document.querySelector('.nav-ext-wrapper').style.opacity = '1'; }); navbarWrapper.addEventListener('mouseleave', function () { var navExtWrapper = document.querySelector('.nav-ext-wrapper'); navExtWrapper.style.display = 'none'; navExtWrapper.style.opacity = '0'; var navExts = document.querySelectorAll('.nav-ext'); navExts.forEach(function (navExt) { navExt.classList.remove('drop-active'); navExt.style.display = 'none'; }); document.querySelector('.navbar-dropdown-shadow').style.display = 'none'; var navDropWrappers = document.querySelectorAll('.nav-drop-wrapper'); navDropWrappers.forEach(function (navDropWrapper) { navDropWrapper.classList.remove('nav-active'); }); if (heroBackgroundElement) { navbarWrapper.style.backgroundColor = heroBgColor; } }); // Specific nav item hover effects var navItems = ['prod', 'sol', 'int', 'res']; navItems.forEach(function (item) { var navItem = document.querySelector('#nav-item-' + item); if (!navItem) return; // Zabezpieczenie przed brakiem elementu navItem.addEventListener('mouseenter', function () { var navDropWrappers = document.querySelectorAll('.nav-drop-wrapper'); navDropWrappers.forEach(function (navDropWrapper) { navDropWrapper.classList.remove('nav-active'); }); navItem.classList.add('nav-active'); var navExts = document.querySelectorAll('.nav-ext'); navExts.forEach(function (navExt) { navExt.classList.remove('drop-active'); }); document.querySelector('#nav-' + item).classList.add('drop-active'); document.querySelector('.navbar-dropdown-shadow').style.display = 'block'; }); navItem.addEventListener('mouseleave', function () { document.querySelector('#nav-' + item).classList.add('drop-active'); }); }); } }); // Function to apply styles when .info-top-banner is flex and visible function applyFlexStyles(navbarWrapper, heroBackground, infoTopBanner) { if (!navbarWrapper || !heroBackground || !infoTopBanner) return; // Zabezpieczenie przed brakiem elementów // Check if .info-top-banner is flex and visible if (getComputedStyle(infoTopBanner).display === 'flex' && infoTopBanner.offsetHeight > 0) { navbarWrapper.style.top = '56px'; heroBackground.style.marginTop = '4%'; } } // Funkcja obsługująca przewijanie i ustawienia nawigacji function adjustOnScrollAndLoad() { var infoTopBanner = document.querySelector('.info-top-banner'); var navbarWrapper = document.querySelector('.navbar-wrapper'); var heroBackground = document.querySelector('.hero_background'); if (!infoTopBanner || !navbarWrapper) return; // Zabezpieczenie przed brakiem kluczowych elementów applyFlexStyles(navbarWrapper, heroBackground, infoTopBanner); var scrollPosition = window.scrollY; var offsetHeight = infoTopBanner.offsetHeight; if (scrollPosition <= offsetHeight) { navbarWrapper.style.top = (offsetHeight - scrollPosition) + 'px'; if (heroBackground) { heroBackground.style.marginTop = (offsetHeight - scrollPosition) + 'px'; } } else { navbarWrapper.style.top = '0'; if (heroBackground) { heroBackground.style.marginTop = '0'; } } if (heroBackground) { navbarWrapper.style.backgroundColor = getComputedStyle(heroBackground).backgroundColor; } } // Obsługa zdarzeń scrollowania i ładowania strony window.addEventListener('scroll', adjustOnScrollAndLoad); window.addEventListener('DOMContentLoaded', adjustOnScrollAndLoad); // Rich Text Image Margin Adjustment document.querySelectorAll('.w-richtext-figure-type-image').forEach(function(image) { if (image.querySelector('figcaption')) { image.style.marginBottom = '45px'; } else { image.style.marginBottom = '10px'; } }); </script> <script> // Cookie Banner Interactions document.addEventListener('DOMContentLoaded', function() { var cookieBannerInfoLink = document.querySelector('#cookie-banner-info-link'); var cookieBannerRejectLink = document.querySelector('#cookie-banner-reject-link'); var cookieBannerModLink = document.querySelector('#cookie-banner-mod-link'); if (cookieBannerInfoLink) { cookieBannerInfoLink.addEventListener('click', function() { document.querySelector('#onetrust-pc-btn-handler').click(); }); } if (cookieBannerRejectLink) { cookieBannerRejectLink.addEventListener('click', function() { document.querySelector('#onetrust-reject-all-handler').click(); }); } if (cookieBannerModLink) { cookieBannerModLink.addEventListener('click', function() { document.querySelector('#onetrust-pc-btn-handler').click(); }); } }); </script> <script> // Function to fetch and process the exceptions list from a CSV file async function fetchExceptionsList(url) { const response = await fetch(url); const csv = await response.text(); // Processing the CSV into a list of domains return csv.split('\n').map(row => row.trim()).filter(Boolean); } // Function to check if a URL is an internal link function isInternalLink(url, baseDomain) { return url.startsWith('/') || url.includes(baseDomain); } // Calling the main function addNoFollowExceptListed(); </script> <script> document.addEventListener('DOMContentLoaded', function() { function clickButton() { var button = document.querySelector('#ot-sdk-btn'); if (button) { button.click(); } } function checkHashAndClick() { if (window.location.hash === '#cookie-settings') { setTimeout(clickButton, 500); } } checkHashAndClick(); document.addEventListener('click', function(e) { if (e.target.tagName === 'A' && e.target.hash === '#cookie-settings') { e.preventDefault(); window.location.hash = '#cookie-settings'; // Ustaw fragment URL checkHashAndClick(); } }); }); </script> <script> // Select all elements with the class .nav-dropdown-list-item or .footer-list-item const items = document.querySelectorAll('.nav-dropdown-list-item, .banner-top-link, .footer-list-item, .switch_tab--light, .switch--light, .see-all-features, .w-button'); // Iterate through the elements and add the en-name attribute items.forEach(item => { // Read the text content of the element const textContent = item.textContent; // Add the en-name attribute with the text value of the element item.setAttribute('en-name', textContent); }); </script> <script> // Pobierz wszystkie elementy img na stronie const images = document.querySelectorAll('img'); // Iteruj przez każdy obrazek images.forEach(img => { // Sprawdź, czy atrybut alt jest pusty if (!img.alt) { // Pobierz nazwę pliku ze ścieżki src const src = img.src; const fileName = src.substring(src.lastIndexOf('/') + 1, src.lastIndexOf('.')); // Znajdź indeks podkreślenia przed rozszerzeniem pliku const underscoreIndex = fileName.lastIndexOf('_'); // Jeśli znaleziono podkreślenie, ustaw wartość atrybutu alt if (underscoreIndex !== -1) { const altText = fileName.substring(underscoreIndex + 1); img.alt = altText; } } }); </script> <!-- Calendly --> <link href="https://assets.calendly.com/assets/external/widget.css" rel="stylesheet"> <script src="https://assets.calendly.com/assets/external/widget.js" type="text/javascript"></script> <!-- End Calendly --> <!-- G2 script --> <script async>(function (c, p, d, u, id, i) { id = ''; // Optional Custom ID for user in your system u = 'https://tracking.g2crowd.com/attribution_tracking/conversions/' + c + '.js?p=' + encodeURI(p) + '&e=' + id; i = document.createElement('script'); i.type = 'application/javascript'; i.async = true; i.src = u; d.getElementsByTagName('head')[0].appendChild(i); }("3078", document.location.href, document));</script> <!-- END G2 script --> <!-- Start of Survicate (www.survicate.com) code --> <script async type="text/javascript"> (function (w) { var s = document.createElement('script'); s.src = 'https://survey.survicate.com/workspaces/ZJeyrlsGabpVqlpdgbRRrBwWHNOTnBhh/web_surveys.js'; s.async = true; var e = document.getElementsByTagName('script')[0]; e.parentNode.insertBefore(s, e); })(window); </script> <!-- End of Survicate code --><script> document.addEventListener("DOMContentLoaded", function() { // Listening for clicks on the entire document document.body.addEventListener("click", function(e) { // Use the `closest` method to find the nearest element with a `data-switch` attribute const switchEl = e.target.closest('[data-switch]'); // Check if a switch element was found if (switchEl) { const group = switchEl.dataset.group; // Retrieve the switch's group // Remove the active class from all switches in the group document.querySelectorAll(`[data-switch][data-group="${group}"]`).forEach(switchEl => { switchEl.classList.remove('active'); }); // Add the active class to the found switch switchEl.classList.add('active'); // Remove the active class from all tabs in the group document.querySelectorAll(`[data-tab][data-group="${group}"]`).forEach(tabEl => { tabEl.classList.remove('active'); }); // Activate the corresponding tab const targetId = switchEl.dataset.target; document.querySelector(`#${targetId}`).classList.add('active'); } }); }); // Select all elements with both .switch_tab--light and .animation_tab classes and add a click event listener to each document.querySelectorAll('.switch_tab--light.animation_tab').forEach(function(switchElement) { switchElement.addEventListener('click', function() { // Select all elements with the class .animation document.querySelectorAll('.animation').forEach(function(animationElement) { // Trigger a click event on each .animation element animationElement.click(); }); }); }); // Dropdowns switch function activateTab(selector) { // Select all elements within the given selector and add a click event listener to each document.querySelectorAll(selector + " .tab_col_item").forEach(function(element) { element.addEventListener("click", function() { // Remove the "active" class from all .tab_col_item elements within the selector document.querySelectorAll(selector + " .tab_col_item").forEach(function(el) { el.classList.remove("active"); }); // Add the "active" class to the clicked element element.classList.add("active"); }); }); } // Call the function for each group of tabs activateTab(".columns_tab_col_1"); activateTab(".columns_tab_col_2"); </script></body></html>