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4 prerequisites for IT leaders to navigate today’s era of disruption | CIO

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Unsurprisingly, more than 90% of respondents said their organization needs to shift to an AI-first operating model by the end of this year to stay competitive \u2014 and time to do so is running out.\n\nNavigating this level of change will require a new type of IT leadership skill and business acumen that hasn\u2019t been part of the traditional job description. Ensuring that digital systems work smoothly while becoming full business partners with peers from the executive team is a shift that underscores the expected function of IT leaders today. Here are key attributes of those who embody this new standard in order to succeed in the current multifaceted business environment.\n\nCourage and the ability to manage risk\n\nIn the past, implementing bold technological ideas required substantial financial investment. Today, advancements like gen AI are more accessible, costing a fraction of what things did previously. Despite the reduced costs, though, the necessity for comprehensive change programs remains paramount. Gen AI isn\u2019t a simple plug-and-play solution. Effective IT leadership now demands not only the courage to innovate but also a profound understanding of change management principles. IT leaders must provide wise counsel on strategic deployment, ensuring that these technologies are integrated thoughtfully and effectively. Plus, forming close partnerships with legal teams is essential to understand the new levels of risk and compliance issues that gen AI brings.\n\nDeep understanding of how to monetize data assets\n\nIT leaders aren\u2019t just tech wizards, but savvy data merchants. Imagine yourself as a store owner, but instead of shelves stocked with physical goods, your inventory consists of valuable data, insights, and AI\/ML products. To succeed, they need to make their data products appealing by understanding customer needs, ensuring products are current, of a high-quality, and organized. Offering value-added services on top of data, like analysis and consulting, can further enhance the appeal. By adopting this mindset and applying business principles, IT leaders can unlock new revenue streams.\n\nFocus on data governance and ethics\n\nWith AI becoming more pervasive, the ethical and responsible use of it is paramount. Leaders must ensure that data governance policies are in place to mitigate risks of bias or discrimination, especially when AI models are trained on biased datasets. Transparency is key in AI, as it builds trust and empowers stakeholders to understand and challenge AI-generated insights. By building a program on the existing foundation of culture, structure, and governance, IT leaders can navigate the complexities of AI while upholding ethical standards and fostering innovation.\n\nAbility to embrace both smarts and heart\n\nIT leaders need to maintain a balance of intellectual (IQ) and emotional (EQ) intelligence to manage an AI-infused workplace. On the IQ side, leaders need to have a vision for the AI-first world in their organizations and know where it can be used to free up employees so they can spend more time on other complex tasks and enhance productivity. But more importantly, EQ and people-centric skills are critical to evangelize positive impacts, keep people engaged, address anxiety around the changing workforce, and help people reskill to focus on new ways of working and thinking. In fact, with advanced analytics producing vast amounts of data beyond comprehension, softer management skills will be more important than deep subject expertise or raw intelligence.","wordCount":571,"image":["https:\/\/www.cio.com\/wp-content\/uploads\/2024\/11\/3609389-0-46045900-1732788134-shutterstock_2479151835.jpg?quality=50&strip=all"],"datePublished":"2024-11-20T08:10:10+00:00","dateModified":"2024-11-28T02:00:00-08:00","keywords":"CIO,IT Leadership,Emerging Technology,IT Management,Artificial Intelligence,Generative AI,IT Skills,AI,CIO,emerging tech,IT Leadership,Management Consulting","mainEntityOfPage":"https:\/\/www.cio.com\/article\/3609389\/4-prerequisites-for-it-leaders-to-navigate-todays-era-of-disruption.html"}]</script> <style> :root { --advertisement-label-text: "advertisement"; /* Nativo Loader */ --nativo-loader-color: #c22521; --sponsored-links--border-bottom-color: #9d9490; } </style> <link rel="shortcut icon" href="https://www.cio.com/wp-content/themes/cio-b2b-child-theme/src/static/img/favicon.ico" type="image/x-icon"/> <style> :root { /*Host Speaker Profile*/ --host-speaker-profile-heading-color: #141414; 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col-9@lg col-start-3@lg"> <h1 class="article-hero__title">4 prerequisites for IT leaders to navigate today’s era of disruption</h1><div class="card"> <div class="card__info"><span class="card_story">Tip</span></div><div class="card__info card__info--light"> <span>28 Nov 2024</span><span>4 mins</span></div> <div class="card__tags"><span class="card__tag"><span class="tag">Artificial Intelligence</span></span><span class="card__tag"><span class="tag">CIO</span></span><span class="card__tag"><span class="tag">Emerging Technology</span></span></div></div><div class="article-hero__social"> <div class="social-share-menu"> <ul class="social-share-menu__buttons"> <li class="social-share-menu__button"> <button class="social-share-button" type="button" data-platform="linked-in" aria-label="Share on LinkedIn"> <svg class="icon" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"><use xlink:href="#icon-linked-in"></use></svg> </button> </li> <li 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</svg> </div> <div class="social-share-sticky-menu__toggle-button-icon social-share-sticky-menu__toggle-button-icon--collapse"> <svg class="icon" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg" aria-hidden="true"> <use xlink:href="#icon-chevron-up"></use> </svg> </div> </button> </div> </div> <article id="post-3609389" class="post-3609389 post type-post status-publish format-standard has-post-thumbnail category-artificial-intelligence category-cio category-emerging-technology category-generative-ai category-it-leadership category-it-management category-it-skills tag-ai tag-cio tag-emergingtech tag-it-leadership tag-managementconsulting languages-en editions-global publication-cio publication-us-default story_types-tips article_type-cio article_type-featured origin-wp"> <section class="article"> <div class="container grid entry-content "> <div class="col-12 col-10@md col-8@lg"> <div class="core"> <div class="article__main"> <div class="grid grid--cols-10@md grid--cols-8@lg article-column"> <div class="col-12 col-10@md col-6@lg col-start-3@lg"> <div class="article-column__content"> <div class="core"> <h2 class="content-subheadline"> Tech leaders have to react and adapt to fluctuating economies impacted by an AI-driven world. And while some view such innovations as sources of turbulence, others see them as pathways to smoother sailing. </h2> <p></p> </div> <div class="media-with-label"> <div class="image"> <img width="1024" height="738" src="https://www.cio.com/wp-content/uploads/2024/11/3609389-0-46045900-1732788134-shutterstock_2479151835.jpg?quality=50&amp;strip=all&amp;w=1024" class="attachment-post-thumbnail size-post-thumbnail wp-post-image" alt="Business people, presentation and man with brainstorming, meeting and feedback with proposal. Group, employees and mentor with information, speaker and planning with teamwork, coaching and leader" data-hero="" loading="eager" decoding="async" fetchpriority="high" srcset="https://www.cio.com/wp-content/uploads/2024/11/3609389-0-46045900-1732788134-shutterstock_2479151835.jpg?quality=50&amp;strip=all 5401w, https://www.cio.com/wp-content/uploads/2024/11/3609389-0-46045900-1732788134-shutterstock_2479151835.jpg?resize=300%2C216&amp;quality=50&amp;strip=all 300w, https://www.cio.com/wp-content/uploads/2024/11/3609389-0-46045900-1732788134-shutterstock_2479151835.jpg?resize=768%2C554&amp;quality=50&amp;strip=all 768w, https://www.cio.com/wp-content/uploads/2024/11/3609389-0-46045900-1732788134-shutterstock_2479151835.jpg?resize=1024%2C738&amp;quality=50&amp;strip=all 1024w, https://www.cio.com/wp-content/uploads/2024/11/3609389-0-46045900-1732788134-shutterstock_2479151835.jpg?resize=1536%2C1108&amp;quality=50&amp;strip=all 1536w, https://www.cio.com/wp-content/uploads/2024/11/3609389-0-46045900-1732788134-shutterstock_2479151835.jpg?resize=2048%2C1477&amp;quality=50&amp;strip=all 2048w, https://www.cio.com/wp-content/uploads/2024/11/3609389-0-46045900-1732788134-shutterstock_2479151835.jpg?resize=966%2C697&amp;quality=50&amp;strip=all 966w, https://www.cio.com/wp-content/uploads/2024/11/3609389-0-46045900-1732788134-shutterstock_2479151835.jpg?resize=233%2C168&amp;quality=50&amp;strip=all 233w, https://www.cio.com/wp-content/uploads/2024/11/3609389-0-46045900-1732788134-shutterstock_2479151835.jpg?resize=116%2C84&amp;quality=50&amp;strip=all 116w, https://www.cio.com/wp-content/uploads/2024/11/3609389-0-46045900-1732788134-shutterstock_2479151835.jpg?resize=666%2C480&amp;quality=50&amp;strip=all 666w, https://www.cio.com/wp-content/uploads/2024/11/3609389-0-46045900-1732788134-shutterstock_2479151835.jpg?resize=499%2C360&amp;quality=50&amp;strip=all 499w, https://www.cio.com/wp-content/uploads/2024/11/3609389-0-46045900-1732788134-shutterstock_2479151835.jpg?resize=347%2C250&amp;quality=50&amp;strip=all 347w" sizes="(max-width: 1024px) 100vw, 1024px" /> </div> <div class="media-with-label__label">Credit: PeopleImages.com - Yuri A / Shutterstock</div></div><!-- .post-thumbnail --> </div> </div> </div> <div id="remove_no_follow"> <div class="grid grid--cols-10@md grid--cols-8@lg article-column"> <div class="col-12 col-10@md col-6@lg col-start-3@lg"> <div class="article-column__content"> <section class="wp-block-bigbite-multi-title"><div class="container"></div></section> <p>For its Generative AI Readiness Report, IT services company Avanade surveyed over 3,000 business and IT executives in 10 countries from companies with at least $500 million in annual revenue. Unsurprisingly, more than 90% of respondents said their organization needs to shift to an AI-first operating model by the end of this year to stay competitive &mdash; and time to do so is running out.</p> <p>Navigating this level of change will require a new type of IT leadership skill and business acumen that hasn&rsquo;t been part of the traditional job description. Ensuring that digital systems work smoothly while becoming full business partners with peers from the executive team is a shift that underscores the expected function of IT leaders today. Here are key attributes of those who embody this new standard in order to succeed in the current multifaceted business environment.</p> <h2 class="wp-block-heading" id="courage-and-the-ability-to-manage-risk">Courage and the ability to manage risk</h2> <p>In the past, implementing bold technological ideas required substantial financial investment. Today, advancements like gen AI are more accessible, costing a fraction of what things did previously. Despite the reduced costs, though, the necessity for comprehensive change programs remains paramount. Gen AI isn&rsquo;t a simple plug-and-play solution. Effective IT leadership now demands not only the courage to innovate but also a profound understanding of change management principles. IT leaders must provide wise counsel on strategic deployment, ensuring that these technologies are integrated thoughtfully and effectively. Plus, forming close partnerships with legal teams is essential to understand the new levels of risk and compliance issues that gen AI brings.</p> </div> <!-- Closing article-column__content0 --> </div> <!-- Closing col-12 col-10@md col-6@lg col-start-3@lg0 --> </div> <!-- Closing grid grid--cols-10@md grid--cols-8@lg article-column0 --> <div class="show@md"> <div class="grid grid--cols-10@md grid--cols-8@lg"> <div class="col-12 col-10@md col-8@lg col-6@xl col-start-3@xl"> <div class="advert advert--bleed-right"> <div class="advert__container"> <div class="advert__content"> <div class="ad page-ad has-ad-prefix ad-article" data-ad-template="article" data-ofp="false"></div> </div> </div> </div> </div> </div> </div> <div class="grid grid--cols-10@md grid--cols-8@lg article-column"> <!-- Open --> <div class="col-12 col-10@md col-6@lg col-start-3@lg"> <!-- Open --> <div class="article-column__content"> <h2 class="wp-block-heading" id="deep-understanding-of-how-to-monetize-data-assets">Deep understanding of how to monetize data assets</h2> <p>IT leaders aren&rsquo;t just tech wizards, but savvy data merchants. Imagine yourself as a store owner, but instead of shelves stocked with physical goods, your inventory consists of valuable data, insights, and AI/ML products. To succeed, they need to make their data products appealing by understanding customer needs, ensuring products are current, of a high-quality, and organized. Offering value-added services on top of data, like analysis and consulting, can further enhance the appeal. By adopting this mindset and applying business principles, IT leaders can unlock new revenue streams.</p> <div class="jwPlayer--floatingContainer"> <div id="jwplayer--floatingVideo" class="jwplayer" data-media-id="RJ7rih4g"> </div> </div> <h2 class="wp-block-heading" id="focus-on-data-governance-and-ethics">Focus on data governance and ethics</h2> <p>With AI becoming more pervasive, the ethical and responsible use of it is paramount. Leaders must ensure that data governance policies are in place to mitigate risks of bias or discrimination, especially when AI models are trained on biased datasets. Transparency is key in AI, as it builds trust and empowers stakeholders to understand and challenge AI-generated insights. By building a program on the existing foundation of culture, structure, and governance, IT leaders can navigate the complexities of AI while upholding ethical standards and fostering innovation.</p> <h2 class="wp-block-heading" id="ability-to-embrace-both-smarts-and-heart">Ability to embrace both smarts and heart</h2> <p>IT leaders need to maintain a balance of intellectual (IQ) and emotional (EQ) intelligence to manage an AI-infused workplace. On the IQ side, leaders need to have a vision for the AI-first world in their organizations and know where it can be used to free up employees so they can spend more time on other complex tasks and enhance productivity. But more importantly, EQ and people-centric skills are critical to evangelize positive impacts, keep people engaged, address anxiety around the changing workforce, and help people reskill to focus on new ways of working and thinking. In fact, with advanced analytics producing vast amounts of data beyond comprehension, softer management skills will be more important than deep subject expertise or raw intelligence.</p> </div> <!-- Closing article-column__content1 --> </div> <!-- Closing col-12 col-10@md col-6@lg col-start-3@lg1 --> </div> <!-- Closing grid grid--cols-10@md grid--cols-8@lg article-column1 --> <div class="show@md"> <div class="grid grid--cols-10@md grid--cols-8@lg"> <div class="col-12 col-10@md col-8@lg col-6@xl col-start-3@xl"> <div class="advert advert--bleed-right"> <div class="advert__container"> <div class="advert__content"> <div class="ad page-ad has-ad-prefix ad-article" data-ad-template="article" data-ofp="false"></div> </div> </div> </div> </div> </div> </div> <div class="grid grid--cols-10@md grid--cols-8@lg article-column"> <!-- Open --> <div class="col-12 col-10@md col-6@lg col-start-3@lg"> <!-- Open --> <div class="article-column__content"></div></div></div></div> </div> </div> </div> <!--right side bar--> <div id="rightrail-wrapper" class="col-12 col-10@md col-3@lg col-start-10@lg"> <div class="article__side"> <div class="show@lg rightTrailAd"> <div class="advert advert--bleed-left"> <div class="advert__container"> <div class="advert__content"> <div class="ad has-rendered has-loaded"> <div class="ad page-ad ad-topimu" data-ad-template="topimu" data-ofp="false"></div> </div> </div> </div> </div> </div> <div class="related-content-small"> <h2 class="related-content-small__title">Related content</h2> <ul class="related-content-small__cards"> <li id="nativocardrightrail-1" class="nativo"></li> <li class="related-content-small__card"> <a class="card card--xxs" href="https://www.cio.com/article/3612152/taking-stock-of-human-capital-in-the-age-of-ai.html" rel="noreferrer" aria-label="Go to content"> <div class="card__header"> <span class="card__content-type">feature</span> </div> <h4 class="card__title">Taking stock of human capital in the age of AI</h4> <div class="card__info"><span>The difficulties of finding and holding onto tech talent are multiplying, especially with AI in play. 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